HP (Hewlett-Packard) Presario V4000 manuel d'utilisation
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Un bon manuel d’utilisation
Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation HP (Hewlett-Packard) Presario V4000. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel HP (Hewlett-Packard) Presario V4000 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.
Qu'est ce que le manuel d’utilisation?
Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation HP (Hewlett-Packard) Presario V4000 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.
Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.
Donc, ce qui devrait contenir le manuel parfait?
Tout d'abord, le manuel d’utilisation HP (Hewlett-Packard) Presario V4000 devrait contenir:
- informations sur les caractéristiques techniques du dispositif HP (Hewlett-Packard) Presario V4000
- nom du fabricant et année de fabrication HP (Hewlett-Packard) Presario V4000
- instructions d'utilisation, de réglage et d’entretien de l'équipement HP (Hewlett-Packard) Presario V4000
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes
Pourquoi nous ne lisons pas les manuels d’utilisation?
Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage HP (Hewlett-Packard) Presario V4000 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles HP (Hewlett-Packard) Presario V4000 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service HP (Hewlett-Packard) en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées HP (Hewlett-Packard) Presario V4000, comme c’est le cas pour la version papier.
Pourquoi lire le manuel d’utilisation?
Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif HP (Hewlett-Packard) Presario V4000, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.
Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation HP (Hewlett-Packard) Presario V4000. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.
Table des matières du manuel d’utilisation
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Page 1
Main tenan ce and Ser vice Gu id e HP P a v ili on d v4 000 Notebook P C Com p aq Pr esar io V4 000 Notebook P C Doc ument P ar t Number : 3 77 36 7 -001 Mar ch 2005 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying notebook features, components, and spar[...]
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Page 2
© Copyright 2005 He wlett-Packard Dev elopment Company , L.P . Microsoft and W indows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned b y its proprietor and u[...]
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Page 3
Maintenance and Serv ice Guide iii Cont ents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.4 External Components . . . . . . [...]
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Page 4
iv Maintenance and Servi ce Guide Cont ent s 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Di sassembly . . . . . . . . . 5–5 5.4 Hard Drive . . . . . . . . . . . . . . [...]
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Page 5
Maintenance and Serv ice Guide 1–1 1 Product D esc ription The HP Pa vilion dv4000 Notebook PC 1 and Compaq Presario V4000 Notebook PC 2 offer adv anced modularity , Intel® Pentium® M and Celeron® M processors, and extensi ve multimedia support. HP P av ilion dv4 000 Notebook PC and Compaq Pr esari o V4000 Notebook PC[...]
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Page 6
1–2 Maintenance and Service Guide Produc t Desc ripti on 1.1 F e a t u r e s ■ Intel Pentium M 2.00-, 1.73-, 1.60-, or 1.50-GHz processors, or Intel Celeron M 1.50-, 1.40-, or 1.30-GHz processors, v arying by notebook model ■ 15.4-inch, WXGA, TFT (1280 × 800) with BrightV ie w display , or 15.4-inch, WXGA, TFT (1280 × 800) display , v aryin[...]
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Page 7
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–3 ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” models. A model is considered to be full-featured if it has 4 Uni versal Serial Bus ports and the follo wing components: ■ Digital Media Slot/Memory Reader ■ Expan[...]
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Page 8
1–4 Maintenance and Service Guide Produc t Desc ripti on 1 .2 Reset tin g t he Notebook If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly , ” for more informat[...]
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Page 9
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–5 1 .4 External C ompon ents The external components on the front of the notebook are sho wn belo w and described in T able 1-1. Depending on your notebook model, component locations may v ary . F ront Components Ta b l e 1 - 1 Front Components Item Component Function 1 P ower/standb y light[...]
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Page 10
1–6 Maintenance and Service Guide Produc t Desc ripti on The external components on the right side of the HP P avilion dv4000 are sho wn belo w and described in T able 1-2. Depending on your notebook model, component locations may v ary . R ight-Side C omponents, HP P av ilion dv4 000[...]
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Page 11
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–7 Ta b l e 1 - 2 Right-Side Components, HP P avilion dv4000 Item Component Function 1 Optical drive Suppor ts an optical di sc, such as a CD or DV D. 2 A udio-out (headphone) jack (full-fe atured models only) Connects an optional headphone or pow ered stereo speakers . Also connects the audi[...]
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Page 12
1–8 Maintenance and Service Guide Produc t Desc ripti on The external components on the right side of the Compaq Presario V4000 are sho wn belo w and described in Ta b l e 1-3. Depending on your notebook model, component locations may v ary . R ight-Side C omponents, Compaq Pr esari o V4000[...]
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Page 13
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–9 Ta b l e 1 - 3 Right-Side Components, Compaq Presario V4000 Item Component Function 1 Optical drive Suppor ts an optical di sc, such as a CD or DV D. 2 A udio-out (headphone) jack (full-f eatured models only) Connects an optional headphone or pow ered stereo speakers . Also connects the au[...]
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Page 14
1–10 Maintenance and Serv ice Guide Produc t Desc ripti on The external components on the left side of the HP P avilion dv4000 are sho wn belo w and described in T able 1-4. Depending on your notebook model, component locations may v ary . Left-Side C omponents, HP P avili on dv4 000[...]
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Page 15
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–11 Ta b l e 1 - 4 Left-Side Components, HP P avilion dv4000 Item Component Function 1 P ower connector Connects the A C adapter cable . 2 RJ-11 (modem) jack Connects a modem cable (not included). 3 RJ-45 (network) jack Connects a network cable (not included). 4 Expansion por t 2 (full-f eatu[...]
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Page 16
1–12 Maintenance and Serv ice Guide Produc t Desc ripti on 12 Monitor por t (full-f eatured models only) Connects an optional V GA monitor or projector . 13 S-Video-out jack (def eatured models only) Connects the video func tion of an optional S-Video de vice, such as a tele vision, VCR, or video capture card. 14 A udio-in (microphone) jack (def [...]
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Page 17
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–13 The external components on the left side of the Compaq Presario V4000 are sho wn belo w and described in T able 1-5. Depending on your notebook model, component locations may v ary . Left-Side C omponents, Compaq Pr esario V4 000[...]
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Page 18
1–14 Maintenance and Serv ice Guide Produc t Desc ripti on Ta b l e 1 - 5 Left-Side Components, Compaq Presario V4000 Item Component Function 1 P ower connector Connects the A C adapter cable . 2 RJ-11 (modem) jack Connects a modem cable (not included). 3 RJ-45 (network) jack Connects a network cable (not included). 4 Expansion por t 2 (full-f ea[...]
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Page 19
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–15 12 Monitor por t (full-f eatured models only) Connects an optional V GA monitor or projector . 13 S-Video-out jack (def eatured models only) Connects the video func tion of an optional S-Video de vice, such as a tele vision, VCR, or video capture card. 14 A udio-in (microphone) jack (def [...]
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Page 20
1–16 Maintenance and Serv ice Guide Produc t Desc ripti on The standard ke yboard components of the notebook are sho wn belo w and described in T able 1-6. Standar d K eyboar d Components[...]
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Page 21
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–17 T able 1-6 Standard K eyboard Components Item Component Function 1 fn key Combines with other ke ys to perform system tasks as hotke ys. For e xample, pressing fn+f7 decreases screen brightness. 2 caps lock key Enables caps loc k and tur ns on the caps lock light. 3 f1 to f12 keys ( 12 ) [...]
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Page 22
1–18 Maintenance and Serv ice Guide Produc t Desc ripti on The top components on HP Pa vilion dv4000 models are shown belo w and described in T able 1-7. T op Components , HP P av ilion dv4 000 Models T able 1-7 T op Components, HP P avilion d v4000 Item Component Function 1 P ower/standb y light ■ On: Notebook is turned on. ■ Blinking: Noteb[...]
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Page 23
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–19 2 P ower/standb y button When the notebook is ■ Off , press to star t the notebook. ■ On, briefly press to initiate hiber nation. ■ In standby , briefly press to resume from standby . ■ In hibernation, br iefly press to restore from hibernation. ✎ If the system has stopped respo[...]
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1–20 Maintenance and Serv ice Guide Produc t Desc ripti on The top components on Compaq Presario V4000 models are sho wn belo w and described in T able 1-8. T op Components , Compaq Pre sar io V4 000 Models[...]
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Page 25
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–21 T able 1-8 T op Components, Compaq Presario V4000 Models Item Component Function 1 Wireless button (select models only) T urns the wireless functionality on or off, but does not create a wireless connection. ✎ To establish a wireless connection, a wireless network must already be set up[...]
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Page 26
1–2 2 Maintenance and Servi ce Guide Produc t Desc ripti on The HP Pa vilion dv4000 notebook T ouchP ad components are sho wn belo w and described in T able 1-9. T ouchP ad Components, HP P avili on dv4000 T able 1-9 T ouchP ad Components, HP Pa vilion dv4000 Item Component Function 1 T ouchP ad Mov es the pointer . 2 Left and right T ouchP ad bu[...]
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Page 27
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–2 3 The Compaq Presario V4000 notebook T ouchPad components are sho wn belo w and described in T able 1-10. T ouchP ad Components, C ompaq Pr esario V4 000 T able 1-10 T ouchP ad Components, Compaq Presario V4000 Item Component Function 1 T ouchP ad Mov es the pointer . 2 T ouchP ad horizont[...]
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Page 28
1–2 4 Maintenance and Servi ce Guide Produc t Desc ripti on The external components on the bottom of the notebook are sho wn belo w and described in T able 1-11. Bottom Components[...]
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Page 29
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–25 T able 1-11 Bottom Components Item Component Function 1 Batter y ba y Holds a battery pack. 2 V ents (4) Provide airflow to cool internal components. ✎ To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or th[...]
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Page 30
1–2 6 Maintenance and Servi ce Guide Produc t Desc ripti on 7 Memor y module/Mini PCI compar tment cov er ■ Holds an optional wireless LAN de vice (select models only). Ä T o pre vent an unresponsiv e system and the displa y of a warning message, install only a Mini PCI de vice authorized f or use in your notebook b y the gov er nmental agency[...]
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Page 31
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–2 7 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of ke y parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The[...]
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Page 32
Maintenance and Serv ice Guide 2–1 2 T roubleshooting Å W ARNI NG: Only author iz ed technic ians tr ained by HP should repair this equipment . All tr oubleshooting and r epair procedur es are de tailed to allo w only subassembl y-/module -level r epair . Because o f the comple x ity of the indiv idual boards and subass emblies , do not at tempt[...]
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Page 33
2–2 Maintenance and Service Guide T roubleshooting Acce ssing Computer Se tup The information and settings in Computer Setup are accessed from the File , Security , To o l s , and Advanced menus. 1. Open Computer Setup by turning on or restarting the notebook. Press f10 while the F10 = Based Setup message is displayed in the lo wer -left corner o[...]
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Page 34
T roubleshooting Maintenance and Serv ice Guide 2–3 4. T o confirm the restoration, press f10 . 5. Select File > Sa ve changes and exit , and then follo w the instructions on the screen. When the computer restarts, the factory settings are restored, and any identif ication information you have entered is sa ved. Selecti ng fr om the Fi le Menu[...]
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Page 35
2–4 Maintenance and Service Guide T roubleshooting Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator pass word Enter , change, or delete an HP Administr ator pass word. P owe r-o n p asswor d Enter , change, or delete a pow er-on pass word. P assword options ■ Enable/Disab le str ingent security . [...]
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Page 36
T roubleshooting Maintenance and Serv ice Guide 2–5 Selectin g from the T ools Menu Ta b l e 2 - 3 To o l s M e n u Select T o Do This HDD Self T est options Run a quic k or comprehensive self-test on any hard drive in the system. Battery Information View inf or mation about any battery packs in the notebook. Memor y Check ■ Run a self-test on [...]
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Page 37
2–6 Maintenance and Service Guide T roubleshooting Selec ting from the Adv an ced Menu Ta b l e 2 - 4 Adv anced Menu Select T o Do This Language (or press f2 ) Change the Computer Setup language. Boot options ■ Enable/Disab le MultiBoot, which sets a star tup sequence that can include most bootable de vices and media in the system. ■ Set the [...]
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Page 38
T roubleshooting Maintenance and Serv ice Guide 2–7 2.2 T r ou bl eshooting Flo wc har ts Ta b l e 2 - 5 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , Part 1” 2.3 “Flowchart 2.3—No Po wer , Part 2” 2.4 “Flowchart 2.4—No Po wer , Part 3[...]
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Page 39
2–8 Maintenance and Service Guide T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowchart [...]
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Page 40
T roubleshooting Maintenance and Serv ice Guide 2–9 Flo wc har t 2. 1—Initial T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17—Nonfunction ing Device . [...]
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Page 41
2–10 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2.2—No P o wer , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable). Pow e r u p on batter y power? Po we r u p on AC p[...]
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Page 42
T roubleshooting Maintenance and Serv ice Guide 2–11 Flo wc h art 2.3—No P ow er , P art 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n? Check battery by recharging it, moving it to another notebook, or replacing it. Pow e r o n? Done Y Re[...]
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Page 43
2–12 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2.4—No P o wer , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in notebook and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po we r o n? Pow e r o n? Po we r o n? Plug directly into AC outlet. Po we r L ED on? [...]
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Page 44
T roubleshooting Maintenance and Serv ice Guide 2–13 Flowc ha r t 2.5— No P ow er , Part 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Pow er on ? Done N Replace the following items (if applicabl[...]
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Page 45
2–14 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time . T est after each replacement. 1. Cable between notebook and not ebook display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Vid[...]
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Page 46
T roubleshooting Maintenance and Serv ice Guide 2–15 Flo wc har t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in docking device, for bent pins on cable, and f[...]
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Page 47
2–16 Maintenance and Serv ice Guide T roubleshooting F lo w cha rt 2 .8 —No nf unct io nin g D ocki ng De vi ce (if applicable) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall notebook into docking device. Docking device operating? Do[...]
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Page 48
T roubleshooting Maintenance and Serv ice Guide 2–17 Flo wc har t 2.9—No Opera ting S y stem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connections,[...]
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Page 49
2–18 Maintenance and Serv ice Guide T roubleshooting Flowch ar t 2. 1 0—N o OS Loa din g , H a rd Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done [...]
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Page 50
T roubleshooting Maintenance and Serv ice Guide 2–19 Flowc ha r t 2. 1 1—No O S Lo ad in g , H ard Driv e, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done Disc or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go[...]
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Page 51
2–20 Maintenance and Serv ice Guide T roubleshooting Flowc ha r t 2. 1 2—No OS L oa din g , H a rd Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disc [...]
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Page 52
T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wc har t 2. 1 3—No OS Loading , Disk et te Driv e Replace the following components individually , retesting after each replacement: ■ Diskette drive ■ System board Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsyste[...]
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Page 53
2–2 2 Maintenance and Servi ce Guide T roubleshooting Flo wc h art 2. 1 4—No OS Loading , O ptical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot notebook. Go to “Flowchart 2.17—Nonfunctioning Device . ” Go to “Flowchart 2.17—Nonfunctioning Device . ?[...]
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Page 54
T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wc h art 2. 1 5—No Audio, P art 1 No audio. N Notebook in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Re[...]
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Page 55
2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wc h art 2. 1 6 —No Audio, P art 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done [...]
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Page 56
T roubleshooting Maintenance and Serv ice Guide 2–25 Flo wc har t 2. 1 7—Nonfunc tionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Reat[...]
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Page 57
2–2 6 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 8—Nonfunc tioning K e yboard Y N Keyboard operating properly? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace interna[...]
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Page 58
T roubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wc har t 2. 1 9—N onfunc tioning P ointin g De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace intern[...]
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Page 59
2–2 8 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.20—No N et w ork/Modem Conne c tion Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers[...]
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Page 60
Maintenance and Serv ice Guide 3–1 3 I llustra ted P arts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 S erial N umber Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Seri al Number Loc[...]
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Page 61
3–2 Maintenance and Service Guide Illustrated P ar ts Catalog 3.2 Notebook Major C ompon ents Notebook Major C omponents , HP P avi lion d v4000[...]
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Page 62
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P arts: Notebook Major Components Item Description Spare P art Number 1 Display assemb lies (include displa y cable , wireless antenna boards, and antenna cables) F or use with HP P avilion dv4000 models 15.4-inch, WXGA, TFT with BrightView 15.4-inch, WXGA, TFT 3[...]
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Page 63
3–4 Maintenance and Service Guide Illustrated P ar ts Catalog Notebook Major C omponents, C ompaq Presar io V4000[...]
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Page 64
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 3 Ke yboards F or use with HP P avilion dv4000 models: Belgium Denmark Europe Fr a n c e F rench Canada Germany Greece Italy Ko r e a The Netherlands 383495-181 383495-081 383495-0[...]
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Page 65
3–6 Maintenance and Service Guide Illustrated P ar ts Catalog Notebook Major C omponents , HP P avi lion d v4000[...]
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Page 66
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 5 Modem board (high-speed 56K, includes modem cable) 384623-001 6 T ouc hP ad cable 383467-001 Miscellaneous Doors/Co vers Kit F or use with HP P avilion dv4000 models 383469-001 F[...]
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Page 67
3–8 Maintenance and Service Guide Illustrated P ar ts Catalog Notebook Major C omponents, C ompaq Presar io V4000[...]
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Page 68
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 13 Speakers 383466-001 14 Base enclosures F or use with full-f eatured HP Pa vilion dv4000 models F or use with def eatured HP Pa vilion dv4000 models 384629-001 390917-001 F or us[...]
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3–10 Maintenance and Serv ice Guide Illustrated P ar ts Catalog Notebook Major C omponents , HP P avi lion d v4000[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–11 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 18 Battery packs 12-cell, 8.8-AHr 6-cell, 4.4-AHr 383492-001 383493-001 19 Optical drives F or use with HP P avilion dv4000 models D VD±R W and CD-RW Combo Drive (doub le-layer w[...]
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Page 71
3–12 Maintenance and Serv ice Guide Illustrated P ar ts Catalog 3. 3 M iscell aneous Doors/Co v ers Kit T able 3-2 Spare P ar t Numbers 383469-001 (for use with HP P avilion d v4000 models) and 384627-001 (for use with Compaq Presario V4000 models) Item Description 1 PC Card slot space sav er 2 ExpressCard slot space sav er 3 Thermal cover (inclu[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–13 3.4 Miscell aneous C ab le Kit Ta b l e 3 - 3 Spare P ar t Number 383468-001 Item Description 1 Modem cable 2 A udio board cable 3 USB board cable 4 Bluetooth board cable 5 LED board cable[...]
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3–14 Maintenance and Serv ice Guide Illustrated P ar ts Catalog 3.5 M a s s S to ra g e D e vi c es[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–15 Ta b l e 3 - 4 Spare P ar t Number Information Item Description Spare P art Number 1 Hard drives (include frame and connector) 5400 r pm 80-GB 60-GB 383487-001 383485-001 4200-r pm 100-GB 80-GB 60-GB 40-GB 383488-001 383486-001 383484-001 383483-001 2 Optical drives F or use with HP[...]
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3–16 Maintenance and Serv ice Guide Illustrated P ar ts Catalog 3.6 Miscell aneous (N ot I llustra ted) Ta b l e 3 - 5 Spare P ar t Information Description Spare P art Number P ower supply , 65 watt 383494-001 Pow e r c o rd s Fo r u s e i n : A ustralia and Ne w Zealand 383496-011 Belgium, Europe, Finland, F rance, Germany , Greece, the Netherla[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–17 Screw Kits (include the f ollowing screws; ref er to Appendix C, “Scre w Listing, ” f or more inf ormation on specifications and usage) ■ Phillips PM2.5×8.0 screw ■ Phillips PM2.5×7.0 screw ■ Phillips PM2.5×4.0 screw ■ Phillips PM2.0×16.0 screw ■ Phillips PM2.0×5.[...]
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3–18 Maintenance and Serv ice Guide Illustrated P ar ts Catalog 3.7 Sequen tial P ar t Number Lis ting Ta b l e 3 - 6 Sequential P ar t Number Listing Spare P art Number Description 378972-001 802.11b/g WLAN Mini PCI commun ications card, f or use in the rest of the world 378973-001 802.11b/g WLAN Mini PCI communications card, f or use in most of[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–19 383475-001 Intel P entium M 2.00-GHz processor (includes ther mal paste) 383476-001 15.4-inch, WXGA, TFT displa y assembly , f or use with HP P avilion dv4000 models (inc ludes display cab le, wireless antenna boards, and antenna cab les) 383477-001 15.4-inch, WXGA, TFT displa y ass[...]
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Page 79
3–20 Maintenance and Serv ice Guide Illustrated P ar ts Catalog 383492-001 12-cell, 8.8-AHr batter y pack f or use with HP P avilion dv4000 models 383493-001 6-cell, 4.4-AHr battery pack for use with HP P avilion dv4000 models 383494-001 65-watt po wer supply 383495-001 K eyboard f or use with HP P avilion dv4000 models in the United States 38349[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–21 383495-281 K eyboard f or use with HP P avi lion dv4000 models in Thailand 383495-331 K eyboard f or use with HP P avilion dv4000 models in the Netherlands 383495-AB1 K eyboard f or use with HP P avi lion dv4000 models in T aiw an 383495-AD1 K eyboard f or use with HP P avi lion dv4[...]
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Page 81
3–2 2 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 384621-001 T op co v er f or use with full-f eatured Compaq Presario V4000 models (does not include T ouchP ad) 384622-001 Heat sink assembly (includes f an, heat sink, and thermal paste) 384623-001 Modem board (high-speed 56K, includes modem cable) 384624-001 System board shield (f[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 3 384635-081 K eyboard f or use with Compaq Presario V4000 models in Denmark 384635-101 K eyboard f or use with Compaq Presario V4000 models in Sweden and Finland 384635-121 K eyboard f or use with Compaq Presario V4000 models in F rench Canada 384635-331 K eyboard f or use with Comp[...]
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3–2 4 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 391737-001 T ouchP ad board, for use with Compaq Presario V4000 models 391743-001 D VD±R W and CD-RW Combo Drive (doub le-layer writing capability), f or use with HP P avilion dv4000 models 391744-001 D VD±R W and CD-RW Combo Drive (doub le-layer writing capability), f or use with[...]
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Page 84
Maintenance and Serv ice Guide 4–1 4 Remo v al and Repl a cement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the following tools to complete the remov al and replacement procedures: ■ Magnetic scre wdri ver ■ Phillips P0 scre wdri ver ■ F[...]
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4–2 Maintenance and Service Guide Remo val and R eplacement Pr eliminaries 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the notebook, place the subassembly (and all accompanying scre ws) awa[...]
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Page 86
Remo val and Replacemen t Pr eliminar ies Maintenance and Serv ice Guide 4–3 4. 3 Pr e v ent ing Damage t o Re mo v able Dri v es Remov able driv es are fragile components that must be handled with care. T o prev ent damage to the notebook, damage to a remov able driv e, or loss of information, observe the following precautions: ■ Before removi[...]
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Page 87
4–4 Maintenance and Service Guide Remo val and R eplacement Pr eliminaries 4.4 Pre venting Elec trostatic D am ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into many integrated circuits provide some protection, b ut in many ca[...]
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Remo val and Replacemen t Pr eliminar ies Maintenance and Serv ice Guide 4–5 4.5 P ac k agin g and T ranspor tin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-s[...]
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Page 89
4–6 Maintenance and Service Guide Remo val and R eplacement Pr eliminaries 4.6 W orksta tion Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded work[...]
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Remo val and Replacemen t Pr eliminar ies Maintenance and Serv ice Guide 4–7 ■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conducti ve floors or dissipati ve floor mats, use foot straps on both feet [...]
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4–8 Maintenance and Service Guide Remo val and R eplacement Pr eliminaries T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated b y different acti vities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electr ostatic V oltage Levels Relative Humidity Eve[...]
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Page 92
Maintenance and Serv ice Guide 5–1 5 Remo v al and Repl a cement Procedur es This chapter provides remo val and replacement procedures. There are as many as 94 scre ws and screw locks, in 10 dif ferent sizes, that may hav e to be removed, replaced, or loosened when servicing the notebook. Make special note of each scre w and scre w lock size and [...]
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5–2 Maintenance and Service Guide Remo val and R eplacement Pr ocedures 5 . 1 Serial N umber Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Seri al Number Location[...]
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Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–3 5 .2 Disassembl y Sequenc e Chart Use the chart belo w to determine the section number to be referenced when removing notebook components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 5.3 Preparing the notebook for disassembly Batter y pack 0 5.4 Har[...]
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Page 95
5–4 Maintenance and Service Guide Remo val and R eplacement Pr ocedures Section Description # of Screws Remo ved 5.10 Heat sink 1 loosened to remov e the ther mal cov er 4 remov ed to remove the heat sink 5.11 Processor 1 loosened 5.12 Switch cov er 3 on Compaq Presario V4000 models 5.13 Key b o a r d 4 5.14 Displa y assembly 6 5.15 T op co v er [...]
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Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–5 5 .3 Preparing t he N otebook for Disasse mbly Before you begin an y removal or installation procedures: 1. Shut do wn the notebook. If you are unsure whether the notebook is of f or in hibernation, turn the computer on, and then shut it do wn through the operating system. [...]
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5–6 Maintenance and Service Guide Remo val and R eplacement Pr ocedures b . Slide and hold the battery release latch 1 to the left. (The front edge of the battery pack disengages from the notebook.) c. Lift the front edge of the battery pack up and swing it aw ay from you 2 . d. Remov e the battery pack. Re mo v ing the Battery P ack Re verse the[...]
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Page 98
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–7 5 .4 H ard Dri v e 1. Prepare the notebook for disassembly ( Section 5.3 ). Hard Drive Spare P art Number Information 5400 r pm 80-GB 60-GB 383487-001 383485-001 4200 r pm 100-GB 80-GB 60-GB 40-GB 383488-001 383486-001 383484-001 383483-001[...]
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5–8 Maintenance and Service Guide Remo val and R eplacement Pr ocedures 2. Loosen the two PM2.0×5.0 scre ws 1 that secure the hard dri ve co ver to the notebook. 3. Lift the right side of the cov er up and swing it to the left 2 . 4. Remov e the hard drive co ver . ✎ The hard dri ve co ver is included in the Miscellaneous Doors/Cov ers Kits, s[...]
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Page 100
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–9 5. Use the tab 1 on the right side of the hard dri ve to pull the hard dri ve to the left 2 until it disconnects from the notebook. 6. Lift the hard dri ve straight up 3 and remo ve it from the hard dri ve bay . Re mo v ing the Hard Dr iv e[...]
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Page 101
5–10 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedures 7. Remov e the four PM2.5×4.0 screws 1 that secure the hard dri ve frame to the hard dri ve. 8. Slide the frame forward 2 to remo ve if from the hard dri ve. Re mo v ing the Hard Dr iv e Fr ame Re verse the abo ve procedure to reassemble and install the hard dri ve.[...]
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Page 102
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–11 5 .5 Notebook Feet The notebook feet are adhesi ve-back ed rubber pads. The feet are included in the Miscellaneous Doors/Cov ers Kits, spare part number 383469-001 (for use with HP Pa vilion dv4000 models) and spare part number 384627-001 (for use with Compaq Presario V400[...]
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Page 103
5–12 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedures 5 .6 O ptical Driv e 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the hard drive co ver ( Section 5.4 ). Optical Drive Spare P art Number Information F or use with HP P avilion dv4000 models D VD±R W and CD-RW Combo Drive (doub le-layer writing capab[...]
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Page 104
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–13 3. Remov e the PM2.5×7.0 screw 1 that secures the optical dri ve to the notebook. 4. Insert a thin tool, such as a paper clip, into the media tray release hole 2 . (The optical dri ve media tray releases from the optical dri ve.) 5. Use the media tray frame to slide the o[...]
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Page 105
5–14 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedures 5. 7 M e m o r y M o d u l e 1. Prepare the notebook for disassembly (refer to Section 5.3 ). Memory Module Spare Part Number Information 1024 MB 512 MB 256 MB 383482-001 383481-001 383480-001[...]
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Page 106
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–15 2. Loosen the three PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the notebook. 3. Lift the left edge of the cov er up and swing it to the right 2 . 4. Remov e the memory module compartment cover . ✎ The memory module compartment cov er is incl[...]
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Page 107
5–16 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises a way from the notebook.) 6. Slide the module aw ay from the socket at an angle 2 . 7. Remov e the memory module. ✎ Note[...]
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Page 108
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–17 5 .8 Mini PCI Communi cations C ard 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the memory module compartment cover ( Section 5.8 ). ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications card before di[...]
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Page 109
5–18 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedures 3. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications card. 4. Spread the retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI communications card. (The edge of the card opposite the socket rises a way from the notebo[...]
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Page 110
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–19 5. 9 R TC B a t t e r y 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the Mini PCI communications card ( Section 5.8 ). 3. Disconnect the R TC battery cable 1 from the system board. 4. Remov e the R TC battery 2 from the system board. (The R TC batter[...]
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Page 111
5–20 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedures 5 . 1 0 Hea t Sink 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the PM2.0×5.0 screw 1 that secures the thermal cov er to the notebook. 3. Lift the left edge of the cov er up and swing it to the right 2 . ✎ The thermal cov er is included in the Misc[...]
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Page 112
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–21 ✎ The follo wing scre ws should be remov ed and installed in the 1, 2, 3, 4 sequence stamped on the heat sink. 5. Remov e the four PM2.0×12.0 spring-loaded shoulder scre ws 1 that secure the heat sink to the notebook. ✎ Due to the adhesi ve quality of the thermal past[...]
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Page 113
5–2 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits. Ther mal P aste Locati ons Re verse the abo ve procedure[...]
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Page 114
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–2 3 5. 1 1 P r o c e s s o r 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the heat sink ( Section 5.10 ). Processor Spare P art Number Information Intel P entium M 2.00-GHz Intel P entium M 1.73-GHz Intel P entium M 1.60-GHz Intel P entium M 1.50-GHz 38[...]
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Page 115
5–2 4 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 3. Use a flat-blade scre w dri ver to turn the processor locking scre w one-quarter turn counterclockwise 1 until you hear a click. 4. Lift the processor straight up and remov e it 2 . ✎ The gold triangle 3 on the processor should be aligned in the rear right corner when[...]
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Page 116
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–25 5. 1 2 Sw i t c h C ove r 1. Prepare the notebook for disassembly ( Section 5.3 ). ✎ Steps 2 and 3 apply to Compaq Presario V4000 models. 2. T urn the notebook upside do wn with the rear panel to ward you. 3. Remov e the three PM2.5×7.0 screws that secure the switch cov[...]
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Page 117
5–2 6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 4. T urn the notebook right-side up with the front tow ard you. 5. Open the notebook as far as possible. 6. Press and hold do wn the insert key 1 . 7. Insert a flat blade tool into the notch in the switch cov er behind the insert key and lift the switch co ver up 2 . 8. Di[...]
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Page 118
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–2 7 5. 1 3 K eyb o a r d 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Release the switch cov er ( Section 5.12 ). Ke yboard Spare P ar t Number Information F or use with HP P avilion dv4000 models: Belgium Denmark Europe F rance F rench Canada Germany Greece It[...]
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Page 119
5–2 8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 3. Remov e the four PM2.0×2.0 screws that secure the ke yboard to the notebook. Re mo v ing the K ey board Sc re ws 4. Lift the rear edge of the ke yboard and swing it forward until it rests on the palm rest. Rel e a si n g t h e Ke ybo a rd[...]
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Page 120
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–29 5. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. 6. Remov e the keyboard. Disconnecting the K e yboar d Cable[...]
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Page 121
5–30 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 7. Disconnect the LED board cable 1 from the system board. 8. Remov e the switch cover 2 . Re mo v ing the S witc h Co ve r Re verse the abo ve procedure to install the ke yboard and switch cov e r .[...]
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Page 122
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–31 5 . 1 4 Di spla y Assembl y 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the switch cover ( Section 5.12 ). 3. Remov e the keyboard ( Section 5.13 ). 4. T urn the notebook upside do wn with the front to ward you. Display Assemb ly Spare P art Number [...]
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Page 123
5–3 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 5. Disconnect the wireless antenna cables from the Mini PCI communications card 1 . 6. Remov e the cables from the clip 2 in the base enclosure. 7. Remov e the two PM2.5×7.0 screws 3 that secure the display assembly to the notebook. Remo ving the Displa y Scr ew s[...]
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Page 124
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–33 8. T urn the notebook right-side up with the front tow ard you. 9. Open the display as far as possible. 10. Remov e the wireless antenna cables 1 from the clips in the top cov er . 11. Disconnect the display cable from the system board 2 . Re mo v ing the Wir eless An tenn[...]
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Page 125
5–34 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures Ä CAUT ION: Su pport the display as sembl y whe n re mo v ing the follo wing scr ew s. F a ilur e to support the display a sse mbly can r esult in damage to the display a ssembl y and other notebook components. 12. Remov e the four PM2.5×7.0 screws 1 that secure the displ[...]
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Page 126
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–35 5. 1 5 To p C ove r ✎ The top cov er removal procedures in this section apply to HP Pa vilion dv4000 models. 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Switch cov er ( Section 5.12 ) c.[...]
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Page 127
5–3 6 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedures 3. Remov e the following: 1 Ele ven PM2.5×7.0 scre ws 2 T wo PM2.0×4.0 scre ws in the optical dri ve bay Re mo v ing the T op Co ver Sc re ws, P art 1, HP P av ilion dv4 000 Models[...]
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Page 128
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–3 7 4. T urn the notebook right side up with the front tow ard you. 5. Release the ZIF connector 1 to which the T ouchPad cable is attached and disconnect the cable 2 from the system board. 6. Remov e the three PM2.5×7.0 screws 3 that secure the top cov er to the base enclos[...]
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Page 129
5–38 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 7. Swing the rear edge of the top cov er up and forward 1 until it rests at an angle. 8. Lift the top cov er up and remove it 2 . Re mo v ing the T op Co ver , HP P av ilion dv4 000 Models Re verse the abo ve procedure to install the top cov e r .[...]
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Page 130
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–39 5. 1 6 B a s e E n c l o s u r e ✎ The base enclosure remov al procedures in this section apply to Compaq Presario V4000 models. 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Switch cov er[...]
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Page 131
5–40 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 3. Remov e the following scre ws: 1 One PM2.5×7.0 scre w 2 T wo PM2.0×16.0 scre ws Remo ving the Bas e Enclo sur e Sc r ews , P art 1, Compaq Pr esari o V4000 Models[...]
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Page 132
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–41 4. T urn the notebook upside do wn with the front to ward you. 5. Remov e the following scre ws: 1 Nine PM2.5×7.0 scre ws 2 Four PM2.0×4.0 scre ws 6. Disconnect the speaker cable 3 . Remo ving the Bas e Enclo sur e Sc r ews , P art 2 , Compaq Pr esari o V4000 Models[...]
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Page 133
5–4 2 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedures 7. Lift the left and right rear corners 1 of the base enclosure until the rear edge of the base enclosure disengages from the notebook. 8. Swing the rear edge of the base enclosure up and forward 2 until it disengages from the notebook. 9. Remov e the base enclosure. Re mo[...]
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Page 134
Remo val and Replacemen t Pr ocedur es Maintenance and Servi ce Guide 5–43 5. 1 7 M o d e m B o a r d ✎ The modem board cannot be remov ed from Compaq Presario V4000 models until after the system board has been remov ed. 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) [...]
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Page 135
5–44 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedures 2. Remov e the two PM2.0×4.0 screws 1 that secure the modem board to the system board. 3. Lift the right side of the modem board 2 to disconnect the modem board from the system board. 4. Disconnect the modem cable 3 from the modem board. 5. Remov e the modem board. Re mo v[...]
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Page 136
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–45 5. 1 8 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defective system board and installed on the replacement system board: ■ Memory module ( Section 5.7 ) ■ Mini PCI communications card ( Section 5.[...]
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Page 137
5–46 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures d. Switch cov er ( Section 5.12 ) e. K eyboard ( Section 5.13 ) f. Display assembly ( Section 5.14 ) g. T op cov er (HP Pa vilion dv4000 models, Section 5.15 ) h. Base enclosure (Compaq Presario V4000 models, Section 5.16 ) 2. T urn the notebook upside do wn with the front [...]
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Page 138
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–4 7 ✎ Steps 4 through 18 apply to HP Pa vilion dv4000 models. See steps 19 through 24 in this section to remov e the system board on Compaq Presario V4000 models. 4. T urn the notebook top side up with the front tow ard you. 5. Remov e the following scre ws: 1 Three PM2.5×[...]
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Page 139
5–48 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 6. Slide the system board shield forward 1 and to the right 2 until the tabs 3 on the shield disengage from the base enclosure. Relea s ing the S ystem Boar d Shield , P art 1, HP P av ilion dv4 000 Models[...]
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Page 140
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–49 7. Lift up on the left side of the USB board frame 1 . 8. Press do wn on the right side of the system board shield 2 until the shield tab 3 disengages from the standof f on the bottom of the USB board frame. Relea s ing the S ystem Boar d Shield , P art 2 , HP P av ilion d[...]
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Page 141
5–50 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 9. Slide the system board shield to the left 1 until it clears the USB board frame. 10. Remov e the system board shield 2 . Re mo v ing the S yste m Boar d Shield , HP P av ilion dv4 000 Models System Board Shield Spare P art Number Information System board shield (f or use[...]
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Page 142
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–51 ✎ Steps 11 through 18 provide instructions for remo ving the USB board and frame on HP Pa vilion dv4000 models. Refer to Section 5.21, “USB Board, ” for instructions on removing the USB board and frame on Compaq Presario V4000 models. 11. Disconnect the audio 1 , USB[...]
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Page 143
5–5 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 12. Lift the left side of the USB board and frame 1 until it rests at an angle. 13. Slide the USB board and frame to the left 2 and remov e it. Remo ving the U SB Board and F rame , HP P av ilion d v4000 Models[...]
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Page 144
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–53 14. Remov e the two PM2.5×8.0 round head screws 1 and the PM2.0×4.0 scre w 2 that secure the USB board to the frame. Re mo v ing the USB Boar d Scr ew s, HP P av ilion dv4 000 Models[...]
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Page 145
5–54 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 15. Lift the left side of the USB board 1 until it rests at an angle. 16. Slide the USB board to the left 2 and remov e it from the frame. Re mo v ing the USB Boar d, HP P a vilion d v4000 Models[...]
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Page 146
Remo val and Replacemen t Pr ocedur es Maintenance and Servi ce Guide 5–5 5 17. Use the hard dri ve connector 1 to lift the right side of the system board 2 until it rests at an angle. 18. Slide the system board to the right 3 and remov e it. Re mo v ing the S yste m Boar d, HP P av ilion dv4 000 Models[...]
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Page 147
5–5 6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures ✎ Steps 19 through 24 apply to Compaq Presario V4000 models. 19. T urn the top cov er right-side up with the front to ward you. 20. Disconnect the audio 1 , USB 2 , and Bluetooth cables 3 from the system board. Disconnecting t he S ystem Boar d Cables, Compaq Pr esario V[...]
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Page 148
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–5 7 21. Release the ZIF connector to which the T ouchPad cable is attached and disconnect the cable 1 from the system board. 22. Remov e the two PM2.0×4.0 screws 2 that secure the system board to the top cov er . Re mo v ing the S yste m Boar d Sc r e ws, P ar t 1, Compaq Pr[...]
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Page 149
5–5 8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 23. T urn the top cov er upside do wn with the front to ward you. 24. Remov e the two PM2.5×7.0 screws 1 that secure the system board to the top cov er . 25. Use the hard dri ve connector 2 and fan frame 3 to lift the system board straight up and remov e it 4 . Remo ving [...]
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Page 150
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–5 9 5. 1 9 Fa n A s s e m b l y ✎ The fan assembly is included in the heat sink assembly spare part kit, spare part number 384622-001. Refer to refer Section 5.10, “Heat Sink, ” for information on removing the heat sink.) 1. Prepare the notebook for disassembly ( Sectio[...]
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5–60 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 3. Disconnect the fan cable 1 from the system board. 4. Remov e the four PM2.5×7.0 screws 2 that secure the fan assembly to the system board. 5. Remov e the fan assembly 3 . Re mo v ing the F an Assembly[...]
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Page 152
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–61 6. Remov e the three PM2.0×4.0 screws 1 that secure the fan to the fan assembly . 7. Remov e the fan 2 . Re mo v ing the F an Re verse the abo ve procedure to reassemble and install the fan assembly .[...]
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5–6 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 5. 2 0 S p e a ke r s 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Switch cov er ( Section 5.12 ) c. K eyboard ( Section 5.13 ) d. Display assembly ( Section 5.14 ) e. T op cov er ( Section[...]
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Page 154
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–63 2. Remov e the three PM2.0×4.0 screws 1 that secure the left and right speakers to the base enclosure. 3. Remov e the left and right speakers 2 . Re mov ing the Speak ers Re verse the abo ve procedure to install the speakers.[...]
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Page 155
5–64 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 5. 2 1 U S B B o a r d ✎ This section applies to Compaq Presario V4000 models. Refer to Steps 11 through 18 in Section 5.18, “System Board, ” for instructions for removing the USB board and frame on HP Pa vilion dv4000 models. 1. Prepare the notebook for disassembly ([...]
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Page 156
Remo val and Replacemen t Pr ocedur es Maintenance and Servi ce Guide 5–65 3. Remov e the three PM2.0×4.0 screws 1 that secure the USB board and frame to the top cov er . 4. Remov e the PM 2.5×7.0 screw 2 that secures the USB board and frame to the top cov er . 5. Lift the rear edge of the USB board and frame 3 until it disengages from the top [...]
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Page 157
5–66 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 7. Remov e the PM2.0×4.0 screw 1 that secures the USB board to the frame. 8. Remov e the two PM2.5×8.0 screws 2 that secure the USB board to the frame. 9. Lift the rear edge of the USB board 3 until it disengages from the frame. 10. Slide the frame aw ay 4 and remov e it.[...]
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Page 158
Remo val and Replacemen t Pr ocedur es Maintenance and Serv ice Guide 5–6 7 5 .2 2 Bluetooth B oard 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Switch cov er ( Section 5.12 ) c. K eyboard ( Section 5.13 ) d. Display assembly ( Section 5.14 ) e. T op cov er (HP Pa[...]
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Page 159
5–6 8 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedures 2. Remov e the two PM1.5×4.0 screws 1 that secure the Bluetooth board to the USB board frame. 3. Remov e the Bluetooth board 2 . Remo ving the Bluetooth Boar d Re verse the abo ve procedure to install the Bluetooth board.[...]
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Page 160
Maintenance and Serv ice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Metric U.S . Height Width Depth 3.35 cm 35.85 cm 25.78 cm 1.32 in 14.13 in 10.16 in W eight Full-f eatured model with 15.4-inch displa y , optical drive and 12-cell batter y pack 2.99 kg 6.48 lbs[...]
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6–2 Maintenance and Service Guide Spe cificat ions Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperating[...]
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Page 162
Specific atio ns Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 15.4-inch, WXGA, TFT Displa y Dimensions Height Width Diagonal 20.9 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.259 × 0.259 mm 1366 × 768 RGB vert[...]
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Page 163
6–4 Maintenance and Service Guide Spe cificat ions Ta b l e 6 - 3 Hard Drives 100-GB* 80-GB* 80-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A secur ity 100 MB/sec ATA s e c u r i t y 100 MB/sec A T [...]
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Page 164
Specific atio ns Maintenance and Serv ice Guide 6–5 60-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A secur ity 100 MB/sec ATA s e c u r i t y 100 MB/sec A T A secur ity Seek times (typ[...]
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Page 165
6–6 Maintenance and Service Guide Spe cificat ions Ta b l e 6 - 4 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 11.1 V 4.4 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C [...]
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Page 166
Specific atio ns Maintenance and Serv ice Guide 6–7 Ta b l e 6 - 5 D VD/CD-R W Combo Drive Applicable disc Read: D VD-R, D VD-R W , D VD-R OM (D VD-5, D VD-9, D VD-10, D VD-18), CD-R OM (Mode 1 and 2) CD Digital A udio , CD-XA ready (Mode 2, F orm 1 and 2), CD-I ready (Mode 2, F orm 1 and 2), CD-R, CD-R W , Photo CD (single and multisession), and[...]
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Page 167
6–8 Maintenance and Service Guide Spe cificat ions Ta b l e 6 - 6 DV D ± RW and CD-R W Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18), CD-ROM (Mode 1 and 2), CD Digital A udio , CD-XA ready (Mode 2, F orm 1 and 2), CD-I ready (Mode 2, F orm 1 and 2), CD-R, CD-R W , Photo CD (single and multisessio[...]
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Page 168
Specific atio ns Maintenance and Serv ice Guide 6–9 Access time CD DV D Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vrms Cache buff er 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ( 2 X ) Multiword DMA mode 2 2,400 KB/s (150 KB/s at 1X CD[...]
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Page 169
6–10 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 7 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A vailable f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]
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Page 170
Specific atio ns Maintenance and Serv ice Guide 6–11 Ta b l e 6 - 8 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natural K eyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM U SB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Cone xant A C—Link A udio Intel 82801DB/DBM SMBus Controller?[...]
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6–12 Maintenance and Servi ce Guide Spe cificat ions IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchP ad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar y [...]
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Specific atio ns Maintenance and Serv ice Guide 6–13 Ta b l e 6 - 9 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f [...]
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6–14 Maintenance and Servi ce Guide Spe cificat ions I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Pr imar y fix ed disk con[...]
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Specific atio ns Maintenance and Serv ice Guide 6–15 I/O Address (he x ) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette driv e controller 378 - 37F P arallel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0[...]
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6–16 Maintenance and Servi ce Guide Spe cificat ions T able 6-10 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000[...]
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Page 176
Maintenance and Serv ice Guide A–1 A Con necto r P in Assignme nts Ta b l e A - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, right channel[...]
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A–2 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 2 A u dio-In (Microphone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]
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Page 178
Connect or P in Assignments Maintenance and Serv ice Guide A–3 Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V ertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]
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Page 179
A–4 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 5 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused[...]
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Page 180
Connect or P in Assignments Maintenance and Serv ice Guide A–5 Ta b l e A - 6 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused[...]
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Page 181
A–6 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 7 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground[...]
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Page 182
Maintenance and Serv ice Guide B–1 B P o w er C ord Set Requ irements 3-Con duc tor P o w er C ord Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the notebook meets the requirements for use in the country where the equipment i[...]
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Page 183
B–2 Maintenance and Service Guide P ow er Cord Set R equirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed by an acceptable accredited agency responsible for [...]
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Page 184
P o wer C ord Set Requir ement s Maintenance and Serv ice Guide B–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number Au s t ra l i a EANSW 1 Au s t r i a OV E 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n M[...]
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Page 185
B–4 Maintenance and Service Guide P ow er Cord Set R equirements The Netherlands KEMA 1 Norwa y NEMK O 1 Sweden SEMK O 1 Switzerland SEV 1 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord m ust be <HAR> T ype HO5VV -F , 3-conductor, 1.0 mm² conductor size . P ower cord set fittings (appliance coupler and w all plug)[...]
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Page 186
Maintenance and Serv ice Guide C–1 C Scre w Li sting This appendix provides specif ication and reference information for the scre ws and scre w locks used in the notebook. All screws and scre w locks listed in this appendix are av ailable in the Scre w Kit, spare part number 382692-001.[...]
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Page 187
C–2 Maintenance and Servi ce Guide Scr ew L isting Phillips M2 . 0×5. 0 Scr ew Locati ons Ta b l e C - 1 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 6 5.0 mm 2.0 mm 5.0 mm Where used: 1 T wo scre ws that secure the hard dr iv e cov er to the notebook (screws are captured on the cov er by C clips; documented in Section 5.[...]
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Page 188
Sc rew Li s t i n g Maintenance and Serv ice Guide C–3 Phillips M2 . 5×4.0 Sc re w Locati on Ta b l e C - 2 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Black 4 4.0 mm 2.5 mm 4.5 mm Where used: 4 screws that secure the hard driv e fram e to the hard drive (documented in Section 5.4 ) mm[...]
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Page 189
C–4 Maintenance and Servi ce Guide Scr ew L isting Phillips M2 . 5×7 .0 S cre w Locations Ta b l e C - 3 Phillips 2.5×7.0 Screw Color Qty . Length Thread Head Width Black 44 7.0 mm 2.5 mm 4.5 mm Where used: 1 One screw that secures the optical dr ive to the notebook (documented in Section 5.6 ) 2 Three screws that secure the s wit ch cov er on [...]
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Page 190
Sc rew Li s t i n g Maintenance and Serv ice Guide C–5 Phillips M2 . 5×7 .0 S cre w Locations Ta b l e C - 3 Phillips 2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 44 7.0 mm 2.5 mm 4.5 mm Where used: 4 screws that secure the displa y asse mbly to the notebook (documented in Section 5.14 ) mm[...]
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Page 191
C–6 Maintenance and Servi ce Guide Scr ew L isting Phillips M2 . 5×7 .0 S cre w Locations Ta b l e C - 3 Phillips 2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 44 7.0 mm 2.5 mm 4.5 mm Where used: 11 screws that top co v er to th e HP P avilion dv4000 (documented in Section 5.15 ) mm[...]
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Page 192
Sc rew Li s t i n g Maintenance and Serv ice Guide C–7 Phillips M2 . 5×7 .0 S cre w Locations Ta b l e C - 3 Phillips 2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 44 7.0 mm 2.5 mm 4.5 mm Where used: 3 screws that secure the top co ver to t he HP P avilion dv4000 (documented in Section 5.15 ) mm[...]
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Page 193
C–8 Maintenance and Servi ce Guide Scr ew L isting Phillips M2 . 5×7 .0 S cre w Locations Ta b l e C - 3 Phillips 2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 44 7.0 mm 2.5 mm 4.5 mm Where used: One that secures the base enclosur e to the Compaq Presario V4000 (documented in Section 5.16 ) mm[...]
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Page 194
Sc rew Li s t i n g Maintenance and Serv ice Guide C–9 Phillips M2 . 5×7 .0 S cre w Locations Ta b l e C - 3 Phillips 2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 44 7.0 mm 2.5 mm 4.5 mm Where used: 9 screws that secure the base enclos ure to the Compaq Presario V4000 (documented in Section 5.16 ) mm[...]
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Page 195
C–10 Maintenance and Servi ce Guide Scr ew L isting Phillips M2 . 5×7 .0 S cre w Locations Ta b l e C - 3 Phillips 2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 44 7.0 mm 2.5 mm 4.5 mm Where used: 4 screws that secure the system bo ard on HP P avilion dv4000 models (documented in Section 5.18 ) mm[...]
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Page 196
Sc rew Li s t i n g Maintenance and Serv ice Guide C–11 Phillips M2 . 5×7 .0 S cre w Locations Ta b l e C - 3 Phillips 2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 44 7.0 mm 2.5 mm 4.5 mm Where used: 2 screws that secure the system board to the top co ver on the Compaq Presario V4000 (documented in Section 5.18 ) mm[...]
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Page 197
C–12 Maintenance and Servi ce Guide Scr ew L isting Phillips M2 . 5×7 .0 S cre w Locations Ta b l e C - 3 Phillips 2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 44 7.0 mm 2.5 mm 4.5 mm Where used: 4 screws that secure the f an assembly to the system board (documented in Section 5.19 ) mm[...]
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Page 198
Sc rew Li s t i n g Maintenance and Serv ice Guide C–13 Phillips M2 . 0×12 .0 S pr ing-Loaded S cr ew L ocations Ta b l e C - 4 Phillips 2.0×12.0 Spring-Loaded Screw Color Qty . Length Thread Head Width Silver 4 12.0 2.0 mm 5.0 mm Where used: 4 screws that secure the heat sink to the notebook (documented in Section 5.10 ) mm[...]
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Page 199
C–14 Maintenance and Servi ce Guide Scr ew L isting Phillips M2 . 0×2 .0 Sc re w Locations Ta b l e C - 5 Black Phillips 2.0×2.0 Scre w Color Qty . Length Thread Head Width Black 4 2.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the k eyboard on Compaq Presario V4000 models (documented in Section 5.13 ) mm[...]
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Page 200
Sc rew Li s t i n g Maintenance and Serv ice Guide C–15 Phillips M2 . 0×2 .0 Sc re w Locations Ta b l e C - 6 Silver Phillips 2.0×2.0 Screw Color Qty . Length Thread Head Width Silver 4 2.0 mm 2.0 mm 7.0 mm Where used: 4 screws that secure the k eyboard on HP P avilion dv4000 models (documented in Section 5.13 ) mm[...]
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Page 201
C–16 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 0×4. 0 Scr ew L ocation Ta b l e C - 7 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the top co ver HP P a vilion dv4000 mode ls (documented in Section 5.15 ) mm[...]
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Page 202
Sc rew Li s t i n g Maintenance and Serv ice Guide C–17 Phillips P M2 . 0×4. 0 Scr ew L ocation Ta b l e C - 7 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the base enclosur e on Compaq Presario V4000 models (documented in Section 5.16 ) mm[...]
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Page 203
C–18 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 0×4. 0 Scr ew L ocation Ta b l e C - 7 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem board to the system board (documented in Section 5.17 ) mm[...]
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Page 204
Sc rew Li s t i n g Maintenance and Serv ice Guide C–19 Phillips P M2 . 0×4. 0 Scr ew L ocation Ta b l e C - 7 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the system board to the base enclosure on HP P avilion dv4000 notebooks (documented in Section 5.1[...]
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Page 205
C–20 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 0×4. 0 Scr ew L ocation Ta b l e C - 7 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the USB board and frame to the base enclosure on HP P avilion dv4000 note books (documented in Secti[...]
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Page 206
Sc rew Li s t i n g Maintenance and Serv ice Guide C–21 Phillips P M2 . 0×4. 0 Scr ew L ocation Ta b l e C - 7 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the system boar d to the top co ver (documented in Section 5.18 ) mm[...]
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Page 207
C–2 2 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 0×4. 0 Scr ew L ocation Ta b l e C - 7 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the f an to the fan assemb ly (documented in Section 5.19 ) mm[...]
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Page 208
Sc rew Li s t i n g Maintenance and Serv ice Guide C–2 3 Phillips P M2 . 0×4. 0 Scr ew L ocation Ta b l e C - 7 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the speak er to the base enclosure (documented in Section 5.20 ) mm[...]
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Page 209
C–2 4 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 0×4. 0 Scr ew L ocation Ta b l e C - 7 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the USB board an d fr ame to the notebook (documented in Section 5.21 ) mm[...]
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Page 210
Sc rew Li s t i n g Maintenance and Serv ice Guide C–25 P h i l l i p s M 2 .0 ×1 6.0 S crew Lo c a t i o n s Ta b l e C - 8 Phillips PM2.0×16.0 Screw Color Qty . Length Thread Head Width Black 2 16.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the base enclosur e on Compaq Presario V4000 models (documented in Section 5.16 ) and the syste[...]
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Page 211
C–2 6 Maintenance and Servi ce Guide Scr ew L isting Phillips M2 . 5×8.0 Sc re w Locati ons Ta b l e C - 9 Phillips PM2.5×8.0 Screw Color Qty . Length Thread Head Width Silver 2 8.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the US B board to the fr ame on HP P avilion dv4000 notebooks (documented in Section 5.18 ) and Compaq Presario V4[...]
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Page 212
Sc rew Li s t i n g Maintenance and Serv ice Guide C–2 7 Phillips M1. 5 ×4. 0 Sc r e w Locati ons T able C-10 Phillips PM1.5×4.0 Screw Color Qty . Length Thread Head Width Silver 2 4.0 mm 1.5 mm 3.0 mm Where used: 2 screws that secure the Bluetooth board to the USB board fr ame (documented in Section 5.22 ) mm[...]
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Page 213
Maintenance and Serv ice Guide Index–1 Ind e x 1394 port 1–11 , 1–14 A arrow keys 1–17 audio board cable 3–13 audio troubleshooting 2–23 audio-in jack location 1–7 , 1–9 , 1–12 , 1–15 pin assignments A–2 audio-out jack location 1–7 , 1–9 , 1–12 , 1–15 pin assignments A–1 B base enclosure removal 5–39 spare part num[...]
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Page 214
Index–2 Maintenance and Servi ce Guide Index connector pin assignments audio-in A–2 audio-out A–1 external monitor A–3 RJ-11 A–5 RJ-45 A–4 S-Video-out A–6 Universal Serial Bus (USB) A–2 connectors, service considerations 4–2 D design overview 1–27 Digital Media Slot 1–11 Digital Media Slot light 1–11 disassembly sequence cha[...]
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Page 215
Index Maintenance and Serv ice Guide Index–3 no OS loading from diskette drive 2–21 no OS loading from hard drive 2–18 , 2–19 , 2–20 no OS loading from optical drive 2–22 no power 2–10 , 2–12 , 2–13 no video 2–14 , 2–15 nonfunctioning device 2–25 nonfunctioning docking device 2–16 nonfunctioning keyboard 2–26 nonfunction[...]
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Page 216
Index–4 Maintenance and Servi ce Guide Index memory module/Mini PCI compartment cover illustrated 3–12 location 1–26 removal 5–15 Memory Reader 1–14 Memory Reader light 1–14 microphone jack, pin assignments A–2 Mini PCI communications card removal 5–17 spare part numbers 3–9 , 3–18 , 5–17 Miscellaneous Cable Kit components 3?[...]
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Page 217
Index Maintenance and Serv ice Guide Index–5 power cord set requirements B–2 spare part numbers 3–16 , 3–21 power management features 1–4 power supply, spare part number 3–16 , 3–20 power, troubleshooting 2–10 power/standby button 1–19 , 1–21 power/standby light 1–5 , 1–18 precautions DVD/CD-RW Combo Drive 4–3 DVD±RW and [...]
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Page 218
Index–6 Maintenance and Servi ce Guide Index S-Video-out jack location 1–7 , 1–9 , 1–12 , 1–15 pin assignments A–6 switch cover removal 5–25 spare part numbers 3–3 , 3–18 , 3–21 , 5–25 system board removal 5–45 spare part numbers 3–7 , 3–18 , 5–45 system board shield removal 5–50 spare part number 3–7 , 3–22 , 5?[...]
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Page 219
Index Maintenance and Serv ice Guide Index–7 Windows logo key 1–17 wireless button 1–19 , 1–21 wireless light 1–19 workstation precautions 4–6[...]