HP (Hewlett-Packard) S10 manuel d'utilisation

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Table des matières du manuel d’utilisation

  • Page 1

    Hewlett-Packard SureStore E Hub Models S10 and L10 Service and User Manual[...]

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    [...]

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    Hewlett-Packard SureStore E Hub Models S10 and L10 Service and User Manual Edition E0899 Order No. A3724-90006 Printed in U.S.A.[...]

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    2 Notice © Hewlett-Packard Company, 1997, 1998, 1999. All rights reserved. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incident[...]

  • Page 5

    3 CONTENTS Con tents 1 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

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    4 For HP-UX servers: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 For HP NetServers: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 3 RS-232 Interface Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 [...]

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    5 Con tents If the Power LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 If the Hub Fault LED Stays on After Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 If a Fan Is Not Operating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 8

    6 Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 9

    7 FIGURES Figur es 1 Front Panel Display, Short-Wave Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2 Front Panel Display, Long-Wave Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 3 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 10

    8 23 HP SureStore E Hub, Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 24 HP SureStore E Hub, Factory-Racked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 25 Model S10 or L10 Option 001 Hub Rackmount Kit . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 11

    9 TABLES Ta bles 1 Worksheet for Hub Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 2 LED Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 3 HP SureStore E Hub Product Numbers . . . . . . . . . . . . . . . . [...]

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    10[...]

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    Pr oduct De scription 11 1 PRODUCT DESCRIPTION Overview Features Front Panel, Model S10 Short-Wave Hub Front Panel, Model L10 Long-Wave Hub Rear Panel, Short-Wave and Long-Wave Hubs Supported Topologies[...]

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    12 Overview Overview The Hewlett-Packard SureStore E hub, short-wave model S10 and long-wave model L10, is a full-duplex, 1063-megabit-per-second hub. It increases loop reliability, number of loop connections, and distances between server and mass storage devices in a Fibre Channel Arbitrated Loop. The hub ’ s port detection and bypass circuitry [...]

  • Page 15

    Features 13 Pr oduct De scription Features HP SureStore E hubs provide the following features: • Short-wave hub (model S10) : 10 non-Open Fibre Control (non-OFC) short-wave optical transceivers • Long-wave hub (model L10) : nine non-OFC, short-wave optical transceivers and one non-OFC, long-wave optical transceiver • Local retime and regenera[...]

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    14 Front Panel, Model S10 Short-Wave Hub Front Panel, Model S10 Short-Wave Hub The front panel contains LEDs for monitoring power, fault, and port status. The RS-232 port is provided to configure and troubleshoot the hub and to upgrade its firmware. The 10Base-T port provides an ethernet connection if you choose to manage the hub with Fibre Channel[...]

  • Page 17

    Front Panel, Model L10 Long-Wave Hub 15 Pr oduct De scription Front Panel, Model L10 Long-Wave Hub The front panel contains LEDs for monitoring power, fault, and port status. The long-wave port is between port 9 and the 10Base-T port. The RS-232 port is provided to configure and troubleshoot the hub and to upgrade its firmware. The 10Base-T port pr[...]

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    16 Rear Panel, Short-Wave and Long-Wave Hubs Rear Panel, Short-Wave and Long-Wave Hubs Three fans, located in a customer-replaceable module at the rear panel, cool the hub. If one fan fails, the remaining two fans cool the hub temporarily, but it is important to replace the module as soon as possible (see chapte r 5, Maintenance and Replacement). F[...]

  • Page 19

    Supported Topologies 17 Pr oduct De scription Supported Topologies Devices such as FC-AL disk arrays and HP system servers that support FC-AL can be connected to the hub in a loop that includes one or more servers. All nodes in the loop must be 1063 Mbps short-wave, non-OFC, FC-AL. The ports connected by a cable must have the same optical transceiv[...]

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    18 Supported Topologies Cascaded Short-Wave Hub Topology The example in Figur e 5 shows two model S10 hubs connected in a cascade topology. Cascaded short-wave hubs use one port on each hub for the hub-to-hub connection. Such a configuration increases the potential distance between nodes in the loop an additional 500 meters. The maximum distance be[...]

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    Supported Topologies 19 Pr oduct De scription Cascaded Long-Wave Hub Topology Cascaded FC-AL, non-OFC, model L10 long-wave hubs use the long-wave port for the hub- to-hub connection. The maximum supported distance between cascaded long-wave hubs with single-mode 9 micron cable is 3 km. The maximum distance between a server and FC- AL devices on cas[...]

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    20 Supported Topologies Cascaded hubs must have the same firmware versions to operate properly. If you are using Fibre Channel Manager to manage cascaded hubs, configure the hub that has the LAN (ethernet) connection as a parent hub and the remaining hub as a child hub (see pag e 60 for more information).[...]

  • Page 23

    I nstallation 21 2 INSTALLATION Overview Procedure 1: Prepare to Install the Hub Procedure 2: Unpack the Hub Procedure 3: Verify Hub Operation Procedure 4: Mount the Hub into a Rack (Optional) Procedure 5: Plan the FC-AL Connections Procedure 6: Connect FC-AL Devices Procedure 7: Verify the Connections[...]

  • Page 24

    22 Overview Overview The procedures for installing an HP SureStore E model S10 or model L10 hub are the following: 1. Prepare to install the hub. 2. Unpack the hub. 3. Verify hub operation. 4. Mount the hub in a rack (optional). 5. Plan the FC-AL connections. 6. Connect the FC-AL devices. 7. Verify the connections. Read this chapter completely befo[...]

  • Page 25

    Procedure 1: Prepare to Install the Hub 23 I nstallation Procedure 1: Prepare to Install the Hub Before installing the hub: • Complete site-required arrangements for the hub. • Make sure electrical power and temperature control requirements are met. • Define a strategy for integrating the hub into an existing loop. • Draw a map of all nodes[...]

  • Page 26

    24 Procedure 2: Unpack the Hub Procedure 2: Unpack the Hub 1. Unpack and inspect the hub for damage that may have occurred during shipment. 2. Save the boxes and packing materials in case there is damage or anything needs to be reshipped at a future date. 3. Verify that all items shown in Figur e 7 are present. Contact an HP sales representative if[...]

  • Page 27

    Procedure 3: Verify Hub Operation 25 I nstallation Procedure 3: Verify Hub Operation By performing this procedure, you test the hub and verify that it operates properly before you mount it in a rack or connect any devices to it. 1. To initialize the self-test, first plug the power cord into the hub and then into a power receptacle. The hub does not[...]

  • Page 28

    26 Procedure 3: Verify Hub Operation 4. Verify that the 10Base-T port is operating properly. Insert an ethernet cable that is connected to the LAN into the 10Base-T port, and verify that the 10Base-T status LED turns on. (The status LED may begin flashing.) 5. Set the hub IP address and configure the hub as described in chapter 3, RS-232 Interface [...]

  • Page 29

    Procedure 4: Mount the Hub into a Rack (Optional) 27 I nstallation Procedure 4: Mount the Hub into a Rack (Optional) The hub mounts into any standard HP 19-inch wide EIA cabinet. The hub ’ s front panel will face the rear of the cabinet. The front of the hub contains the 10 Fibre Channel connectors. You will need a T25 Torx head screwdriver to co[...]

  • Page 30

    28 Procedure 4: Mount the Hub into a Rack (Optional) 5. Insert one end of the left rail in the adjoining slot. Line up the hole in the rail lines with the holes in the nut and column (Figur e 9). 6. Use a second sheet metal nut and repeat steps 4 and 5 to attach the other end of the rail to the inner column on the front of the rack. Note DO NOT att[...]

  • Page 31

    Procedure 4: Mount the Hub into a Rack (Optional) 29 I nstallation 7. Repeat ste p 4 through ste p 6 to install the right rail. 8. Position the hub in the rack. Align the hole in each mounting ear bracket with the holes in the assembled rail, nut, and column. 9. Insert a 10–32 x .625 machine screw through the mounting ear bracket, rail, nut, and [...]

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    30 Procedure 4: Mount the Hub into a Rack (Optional) 11. Secure the brackets to the posts with 10–32 x .625 machine screws (Figur e 11). Figure 11 Installing the Plenum Shroud plenum shroud bracket[...]

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    Procedure 4: Mount the Hub into a Rack (Optional) 31 I nstallation Figure 12 Hub Correctly Installed in a Rack 12. Plug the PDU cable into the cabinet PDU when you are ready to power on the hub. The hub finishes the self-test in less than 15 seconds. Verify that the hub passes the self-test. If the Fault LED (amber) stays on after self-test, the hu[...]

  • Page 34

    32 Procedure 5: Plan the FC-AL Connections Procedure 5: Plan the FC-AL Connections The hub does not require drivers or specific versions of operating systems. However, systems and FC-AL devices that can connect to the hub do have driver and operating system requirements. Contact an HP sales representative for information on hardware and software re[...]

  • Page 35

    Procedure 5: Plan the FC-AL Connections 33 I nstallation In a cascaded configuration of model S10 short-wave hubs, connect any port on the first hub to any port on the second hub. Figur e 13 includes all 18 nodes in the loop formed by FC-AL Device 1, Hub A, Hub B, and FC-AL Device 2: – Port 1 on Hub A connects to FC-AL Device 1. – Port 10 of Hu[...]

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    34 Procedure 5: Plan the FC-AL Connections In a cascaded configuration of FC-AL long-wave hubs, connect the long-wave port on the first hub to the long-wave port on the second hub. Figur e 14 shows all 18 nodes in the loop formed by FC-AL Device 1, Hub A, Hub B, and FC-AL Device 2: – Port 1 on Hub A connects to FC-AL Device 1. – The long-wave p[...]

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    Procedure 5: Plan the FC-AL Connections 35 I nstallation Incorrect Cabling Examples DO NOT cable together two ports on the same hub. Ports between the two connections will be eliminated from the loop. Figure 15 Incorrect Cabling Example: Connected Ports on the Same Hub DO NOT leave cables that are connected to the hub disconnected at the opposite e[...]

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    36 Procedure 5: Plan the FC-AL Connections DO NOT attach more than one cable between any two hubs. Figure 17 Incorrect Cabling Example: More Than One Cable Connection Between Hubs When cascading long-wave hubs, DO NOT connect the long-wave port to the short-wave port on another hub. DO NOT connect long-wave FC-AL devices to long-wave hubs. Figure 1[...]

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    Procedure 5: Plan the FC-AL Connections 37 I nstallation Nonsupported Cabling Example Connecting a hub to more than one other hub is NOT a supported configuration. Figure 19 Nonsupported Cabling Example: More Than Two Hubs Connected Connecting an HP-UX server and HP NetServer to the same hub is NOT a supported configuration. Figure 20 Nonsupported [...]

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    38 Procedure 6: Connect FC-AL Devices Procedure 6: Connect FC-AL Devices After the hub and devices are prepared, connect FC-AL devices as follows: 1. Physically set each FC-AL device to a unique loop ID (hardware address). Refer to the FC-AL device ’ s manual to set the loop ID. If devices are added during normal operation and duplicate IDs occur[...]

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    Procedure 6: Connect FC-AL Devices 39 I nstallation If the hub is to be connected to an FC-AL adapter that is connected to another FC-AL device, follow the removal procedures in the document that came with the FC-AL device before disconnecting the device ’ s cable. If the hub is to be connected to an FC-AL device that is connected directly to a s[...]

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    40 Procedure 7: Verify the Connections Procedure 7: Verify the Connections After connecting devices and the server to the hub, verify the connections. Note Because the hub is strictly a pass-through device for FC-AL traffic, there is no hub address and the hub is not listed in ioscan output (HP-UX servers) or the SCSI Adapters window (HP NetServers[...]

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    RS- 232 In ter face Functio ns 41 3 RS-232 INTERFACE FUNCTIONS Overview Setting Up an RS-232 Connection Updating the Hub Firmware Enabling Hub Management Running Diagnostic Tests Viewing Hub Information[...]

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    42 Overview Overview This chapter describes how to use the RS-232 port to update firmware, enable hub management, run diagnostic tests, and view hub information. The RS-232 port is located on the front panel of the hub (see Figur e 1 on pag e 14 or Figur e 2 on pag e 15). To configure the hub for Fibre Channel Manager or another management applicat[...]

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    Overview 43 RS- 232 In ter face Functio ns About the RS-232 Main Menu When you set up an RS-232 connection and boot the hub, the hub management Main menu appears on the terminal screen. Fibre Channel Hub Model Number: HP3724A Device Agent Version: 02.14 Hub Controller Version: 03.06 Agent Boot PROM Version: 01.04 Status of Device Agent self-test: p[...]

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    44 Overview 2. Set Networking parameters Use this option to view or change the hub network configuration, including the IP address. For cascaded hubs, use this option to define parent/child relationships. 3. Management options This option displays a menu for changing SNMP values. 4. Hub information Use this option to view the media access control ([...]

  • Page 47

    Setting Up an RS-232 Connection 45 RS- 232 In ter face Functio ns Setting Up an RS-232 Connection The RS-232 interface requires a connection from the hub to a dumb terminal or to a PC with a terminal emulator program. A PC is required for updating firmware. To access the hub configuration menus, you can use either a PC or a dumb terminal. Setting U[...]

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    46 Setting Up an RS-232 Connection 2. Run the terminal emulator application. Configure the terminal emulator to use the following settings: 3. Press < E N T E R > to display the hub configuration Main menu. If the Main menu does not appear and the following message is displayed, press the Reset button on the front panel of the hub: pROBE+>[...]

  • Page 49

    Setting Up an RS-232 Connection 47 RS- 232 In ter face Functio ns 3. Configure the terminal to use the following settings: 4. Press < E N T E R > to display the hub configuration Main menu. If the Main menu does not appear and the following message is displayed, press the Reset button on the front panel of the hub. pROBE+> Baud rate: 19,20[...]

  • Page 50

    48 Updating the Hub Firmware Updating the Hub Firmware The hub ’ s management tool, Fibre Channel Manager, requires the following versions of hub firmware: . Before you begin this procedure, determine whether the hub requires a firmware update to communicate with Fibre Channel Manager. A label on the bottom of the hub chassis lists the EDC dateco[...]

  • Page 51

    Updating the Hub Firmware 49 RS- 232 In ter face Functio ns Caution If a hub power failure occurs during the transfer of the new firmware to the hub, the hub can become inoperable. Procedure 1: Obtain the Current Firmware The current release of the hub firmware is available at the Hewlett-Packard Software Depot. 1. From a Netscape browser window, e[...]

  • Page 52

    50 Updating the Hub Firmware 4. Immediately press < E N T E R > to display the Boot menu: Boot menu V01.04 1. Download and update Device Agent code 2. Download and update Hub-Controller code 3. Reset hub and run self test 4. Start Normal Hub operation Caution Do not update the device agent code at this time. The hub controller firmware must b[...]

  • Page 53

    Updating the Hub Firmware 51 RS- 232 In ter face Functio ns After a few minutes, the transfer prompt appears; for example: Done, memory range [$00001000:$00004FFF] Ready to transfer Hub-Controller code from RAM to FLASH Note, once started, this step must not be interrupted Press Enter to start, control-C to cancel The values displayed for memory ra[...]

  • Page 54

    52 Updating the Hub Firmware Procedure 4: Update the Hub Device Agent Code Caution The hub controller firmware must be updated before the device agent code. The hub will not operate properly if the firmware is updated in the wrong sequence. See If Firmware Upgrade Appears to Fail on pag e 79 if the firmware is updated in the wrong sequence. 1. From[...]

  • Page 55

    Updating the Hub Firmware 53 RS- 232 In ter face Functio ns The values displayed for memory range represent low-level diagnostics; the values displayed in the status message can be different from the values shown here. 4. Press < E N T E R >. The screen displays status messages; for example: FLASH programming will take about 40 seconds FLASH [...]

  • Page 56

    54 Updating the Hub Firmware 3. From the Main menu, enter 2 (Set Networking parameters) to display the Network Setup menu. Network Setup Menu: 1. Return to Main Menu 2. Select IP address [current = nnn.nnn.nnn.nnn] 3. Select Subnetworking Mask [current = nnn.nnn.nnn.nnn] 4. Select Default Gateway address [current = nnn.nnn.nnn.nnn] 5. Save Network [...]

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    Updating the Hub Firmware 55 RS- 232 In ter face Functio ns 3. For the model S10 short-wave hub, enter: HP A3724A FC-AL Shortwave Hub For the model L10 long-wave hub, enter: HP A4839A FC-AL Longwave Hub The Set sysDescr string Menu appears with the new setting. (The following example is for the short-wave hub.) Set sysDescr string Menu: [current = [...]

  • Page 58

    56 Updating the Hub Firmware The Set System OID Menu appears with the new setting. Set System OID Menu: [current = 1.3.6.1.4.1.11.2.3.7.5.10] 1. Return to Manufacturing Settings Menu or enter new system OID suffix in dotted decimal format The suffix entered will be appended to 1.3.6.1.4.1 example: if desired system OID is 1.3.6.1.4.1.2.3.4, then en[...]

  • Page 59

    Enabling Hub Management 57 RS- 232 In ter face Functio ns Enabling Hub Management Use the hub RS-232 management menus to enable the hub to be managed by Fibre Channel Manager. To enable hub management: • Set hub IP address and network configuration options. • Set SNMP values. • Configure cascaded hubs (if you plan to manage hubs in a cascaded[...]

  • Page 60

    58 Enabling Hub Management 2. From the Main menu, enter 2 (Set Networking parameters) to display the Network Setup menu: Network Setup Menu: 1. Return to Main Menu 2. Select IP address [current = nnn.nnn.nnn.nnn] 3. Select Subnetworking Mask [current = nnn.nnn.nnn.nnn] 4. Select Default Gateway address [current = nnn.nnn.nnn.nnn] 5. Save Network Se[...]

  • Page 61

    Enabling Hub Management 59 RS- 232 In ter face Functio ns The get community name must be the same name used when a device was added to Fibre Channel Manager. If the names are not identical, Fibre Channel Manager cannot report management information for this hub. The default value is public . • set community name The set community name must be the[...]

  • Page 62

    60 Enabling Hub Management 4. From the Main menu, enter 3 (Management options) to display the Management Options menu: Management options Menu: 1. Return to Main Menu 2. Set SNMP get community name 3. Set SNMP set community name 4. Set SNMP trap community name 5. Set SNMP trap server IP addresses 6. Set MIB-2 sysname 7. Restore default values to SN[...]

  • Page 63

    Enabling Hub Management 61 RS- 232 In ter face Functio ns Configuring the Parent Hub If you plan to manage cascaded hubs with Fibre Channel Manager, configure the hub connected to the LAN as a parent hub. 1. From the Main menu, enter 2 (Set Networking parameters) to display the Network Setup menu. Network Setup Menu: 1. Return to Main Menu 2. Selec[...]

  • Page 64

    62 Enabling Hub Management 2. From the Main menu, enter 3 (Management options) to display Management Options menu: Management options Menu: 1. Return to Main Menu 2. Set SNMP get community name 3. Set SNMP set community name 4. Set SNMP trap community name 5. Set SNMP trap server IP addresses 6. Set MIB-2 sysname 7. Restore default values to SNMP g[...]

  • Page 65

    Enabling Hub Management 63 RS- 232 In ter face Functio ns 9. Close the terminal connection and disconnect the serial cable from the child hub. Connecting the Hubs Connect the parent hub to the child hub. See pag e 32 to connect short-wave hubs and pag e 33 to connect long-wave hubs. See pag e 17 for information on supported cascaded topologies.[...]

  • Page 66

    64 Running Diagnostic Tests Running Diagnostic Tests When a problem occurs in the hub, the amber Fault LED comes on. A fault can occur for many reasons, including: • Elevated internal temperature • Power supply failure • Fan malfunction To determine the cause of the problem, run the hub self-test from the Main menu. 1. Set up an RS-232 connec[...]

  • Page 67

    Viewing Hub Information 65 RS- 232 In ter face Functio ns Viewing Hub Information Use the Hub Information menu to view the following hub identification information: • MAC address • Child device • Serial number To view hub information: 1. From the Main menu, enter 4 (Hub Information) to display the MAC address. The MAC address and the Hub Info[...]

  • Page 68

    66 Viewing Hub Information[...]

  • Page 69

    Trou bleshooting 67 4 TROUBLESHOOTING Troubleshooting Procedures LED Indicators If the Power LED Is Off If the Hub Fault LED Stays on After Self-Test If a Fan Is Not Operating If a Device Is Unlisted/UNCLAIMED in ioscan or Not Displayed in SCSI Adapters Window If a Port LED Is Off If a Port LED Is On When It Should Be Off If the Management Server C[...]

  • Page 70

    68 Troubleshooting Procedures Troubleshooting Procedures If there is a problem accessing a device connected to the hub, the source of the problem can be with the device, the hub, the host, or any of the connections between the host and the device. Follow the steps below to investigate the problem from the most likely to the least likely cause. In a[...]

  • Page 71

    Troubleshooting Procedures 69 Trou bleshooting and the corresponding port LED is not lit, try replacing the cable with a loopback cable to determine if the problem is with the cable or the port. For the long-wave hub, use the long-wave loopback cable (A4839-63001) if you are testing the long-wave port.[...]

  • Page 72

    70 LED Indicators LED Indicators Table 2 LED Indications Label LED Pattern and Color Indication Possible Causes Power steady – green Hub is powered on. Normal state flashing - green Power is intermittent. – Fibre Channel Manager is set to beacon (flash) the Power LED (normal state). – Line voltage is inadequate. – Hub is faulty. blank – o[...]

  • Page 73

    LED Indicators 71 Trou bleshooting 10Base-T flashing – green Ethernet connection to hub is valid. Normal state Table 2 LED Indications (cont ’ d) Label LED Pattern and Color Indication Possible Causes[...]

  • Page 74

    72 If the Power LED Is Off If the Power LED Is Off If the Power LED is off, find the symptom that best fits the situation, then attempt the solution. When more than one solution is possible, the most likely one is listed first. Symptom Cause/Solution The hub is installed, but the Power LED is off. The power cord is not connected at both ends. Plug [...]

  • Page 75

    If the Hub Fault LED Stays on After Self-Test 73 Trou bleshooting If the Hub Fault LED Stays on After Self-Test If the hub Fault LED stays on after the self-test is complete, find the symptom that best describes the situation, then attempt the solution. When more than one solution is possible, the most likely one is listed first. Symptom Cause/Solu[...]

  • Page 76

    74 If a Fan Is Not Operating If a Fan Is Not Operating If one or more fans stop, find the symptom that best describes the situation, then attempt the solution. When more than one solution is possible, the most likely one is listed first. Symptom Cause/Solution The host can access devices, the Fault LED stays on after self-test, and one or more fans[...]

  • Page 77

    If a Device Is Unlisted/UNCLAIMED in ioscan or Not Displayed in SCSI Adapters Window 75 Trou bleshooting If a Device Is Unlisted/UNCLAIMED in ioscan or Not Displayed in SCSI Adapters Window If ioscan (HP-UX server) does not list a device connected to the hub or shows the status of the device as UNCLAIMED or NO H/W, or if the SCSI Adapters window (H[...]

  • Page 78

    76 If a Port LED Is Off If a Port LED Is Off If a Port LED is off where a cable is connected, find the symptom that best describes the situation, then attempt the solution. When more than one solution is possible, the most likely one is listed first. If all port LEDs are off where cables are connected, see If Firmware Upgrade Appears to Fail on pag[...]

  • Page 79

    If a Port LED Is On When It Should Be Off 77 Trou bleshooting If a Port LED Is On When It Should Be Off If a Port LED is on when no active device is attached, find the symptom that best fits the situation, then attempt the solution. When more than one solution is possible, the most likely one is listed first. Symptom Cause/Solution The cable has be[...]

  • Page 80

    78 If the Management Server Cannot Ping the Hub If the Management Server Cannot Ping the Hub If you cannot ping the hub from the management server (host) where Fibre Channel Manager is or will be installed, find the symptom that best fits the situation, then attempt the solution. When more than one solution is possible, the most likely one is liste[...]

  • Page 81

    If Firmware Upgrade Appears to Fail 79 Trou bleshooting If Firmware Upgrade Appears to Fail The hub management menus and Boot menu require a serial interface through the RS-232 port of the hub. Symptom Cause/Solution – During firmware upgrade, the following message appears every 1 minute and 45 seconds: Hub-Controller version: 03.06 is now loaded[...]

  • Page 82

    80 If Firmware Upgrade Appears to Fail Recovering from Failed Firmware Upgrade To recover from firmware upgrade difficulties, you must first reinstall the previous versions of firmware, then upgrade to the new version of firmware. The previous versions of firmware were included in the compressed file you downloaded from the Hewlett- Packard Softwar[...]

  • Page 83

    If Firmware Upgrade Appears to Fail 81 Trou bleshooting Reinstalling the Hub Device Agent Code 1. From the Boot menu, enter 1 to update the device agent code. A prompt appears for you to begin file transfer; for example: Ready to download Device Agent code to RAM Start ASCII file (S-record format) transfer now <Refer to terminal emulator user ma[...]

  • Page 84

    82 If Firmware Upgrade Appears to Fail 3. Press < E N T E R >. The screen displays status messages; for example: FLASH programming will take about 40 seconds FLASH pgm:[$001000:$101000)->[$800000:$900000) > Caution Do not interrupt the display or press any keys during this process. After about 40 seconds, the display continues. When FLA[...]

  • Page 85

    If Firmware Upgrade Appears to Fail 83 Trou bleshooting After a few minutes, the transfer prompt appears; for example: Done, memory range [$00001000:$00004FFF] Ready to transfer Hub-Controller code from RAM to FLASH Note, once started, this step must not be interrupted Press Enter to start, control-C to cancel The values displayed for memory range [...]

  • Page 86

    84 If Firmware Upgrade Appears to Fail[...]

  • Page 87

    Main ten ance and Repl acemen t 85 5 MAINTENANCE AND REPLACEMENT Introduction Maintenance Replacing the Fan Module[...]

  • Page 88

    86 Introduction Introduction This chapter explains how to maintain the hub and replace the fan module. The fan module is the only replaceable part on the hub. To identify the source of a problem, see chapte r 4, Troubleshooting. WARNING Do not attempt to open the hub chassis. Uninsulated parts inside the chassis constitute a hazard.[...]

  • Page 89

    Maintenance 87 Main ten ance and Repl acemen t Maintenance Good system performance requires clean port optics and cable ferrules to avoid obstructing the optical path. The following preventive maintenance will protect the hub for longer use. • Vacuum to remove dust. • Leave the FC port covers on unused FC ports. • Replace the fan module every[...]

  • Page 90

    88 Replacing the Fan Module Replacing the Fan Module The three fans in the fan module operate in parallel. If one fan fails, the other two will continue to operate . However, it is important to replace the fan module immediately. Replace the fan module at least once every three years. You will need the following tools: • Standard Phillips screwdr[...]

  • Page 91

    Replacing the Fan Module 89 Main ten ance and Repl acemen t Figure 21 Removing the Fan Module 4. Remove the fan module. 5. To insert the new fan module, line up the tabs on the bottom of the fan with the tab openings on the hub (see Figur e 22 for positioning). Push the fan module into the hub.[...]

  • Page 92

    90 Replacing the Fan Module Figure 22 Replacing the Fan Module 6. Fasten the four screws to secure the fan module. 7. Plug the power cord into the hub. The hub powers on and runs the self-test. When the self-test is complete, the Power LED should remain lit and the Fault LED should be off.[...]

  • Page 93

    Ref eren ce 91 6 REFERENCE Standard Configurations Configuration Options Replacement Parts Operating Requirements Environmental Specifications Physical Characteristics Reference Documents Regulatory Statements Laser Safety[...]

  • Page 94

    92 Standard Configurations Standard Configurations Model S10 short-wave and model L10 long-wave hubs are available in standalone and factory-racked configurations (Figur e 23 and Figur e 24). The short-wave or long-wave standalone models can be ordered with a customer- installable rackmount option for adding the hub to an existing cabinet. Table 3 [...]

  • Page 95

    Standard Configurations 93 Ref eren ce Figure 23 HP SureStore E Hub, Standalone power cord rubber feet FC-AL loopback cable Models S10 and L10 Service and User Manual Installed FC port covers NOTE: The long-wave hub includes an additional loopback cable for the long-wave port. HP SureStore E Hub hub[...]

  • Page 96

    94 Standard Configurations Figure 24 HP SureStore E Hub, Factory-Racked HP EIA rack FC-AL loopback cable installed FC port covers hub NOTE: The model L10 long-wave hub includes an additional loopback cable for the long-wave port. Models S10 and L10 Service and User Manual HP SureStore E Hub[...]

  • Page 97

    Configuration Options 95 Ref eren ce Configuration Options Model S10 short-wave and model L10 long-wave hubs can be ordered with the following options: • A customer-installable rackmount kit for adding the hub to an existing cabinet (Tabl e 4 and Figur e 25) • Cables of various lengths Fibre Channel Manager is the hub ’ s software management [...]

  • Page 98

    96 Configuration Options Figure 25 Model S10 or L10 Option 001 Hub Rackmount Kit PDU cable plenum shroud rails FC-AL Hub Rackmount Kit Installation Guide 10-32x.625 rail screws sheet metal nuts nylon retainers M3x.50 machine screws mounting ear brackets[...]

  • Page 99

    Replacement Parts 97 Ref eren ce Replacement Parts External parts on the hub are replaceable. The following figure and tables provide order numbers for replaceable parts. An HP sales representative can help you obtain the part you need. Figure 26 HP SureStore E Hub Replaceable Parts hub (models S10 or L10) rails (A3724-00002) plenum shroud (A3724-6[...]

  • Page 100

    98 Replacement Parts * Hewlett-Packard has tested the AMP single-mode #504655-1 SC Connector and Fujikura Fibre Channel connector with lower metal content (as opposed to the connector with standard metal content) for compliance to FCC Article 15 for RFI in Class A environments. For other multi-mode lengths and specifications for single-mode cables,[...]

  • Page 101

    Replacement Parts 99 Ref eren ce Table 7 Power Cord Part Numbers Description Service Part Number Argentina 8120-6869 Australia 8120-1369 Chile 8120-6980 Denmark 8120-2956 Europe 8120-1689 Israel 8120-8325 Japan 8120-4753 South Africa and India 8120-4211 Switzerland 8120-2104 United Kingdom 8120-1351 USA 120V 8120-1751 USA 240V 8120-3996[...]

  • Page 102

    100 Operating Requirements Operating Requirements Software and Operating System Requirements The hub does not require drivers or specific versions of operating systems. However, systems and FC-AL devices that can connect to the hub do have driver and operating system requirements. Contact an HP sales representative for information on hardware and s[...]

  • Page 103

    Operating Requirements 101 Ref eren ce • For the long-wave port, Hewlett-Packard recommends 9-micron single-mode fiber cable. • For ports 1 through 9, Hewlett-Packard recommends 50-micron multimode fiber cable for new installations but also supports 62.5-micron multimode fiber cable with SC-style connectors in existing installations. Cable Plan[...]

  • Page 104

    102 Operating Requirements Table 9 Cable Plant Specifications: 50-Micron Multimode (50 0 m, 10 0 MB/sec) Non-OFC Operation Specification Units Value Fiber type Multimode; graded index Fiber core micron 50 (nominal) Fiber Bandwidth (1 km) MHz > 500 @ 850nm Fiber Dispersion Ps/nm Not applicable Return loss of cable plant with receiver connected dB[...]

  • Page 105

    Operating Requirements 103 Ref eren ce Supported Hardware Model S10 Short-Wave Hub • Multimode 62.5-micron (175-meter) or 50-micron (500-meter) fiber cables • HP-UX servers and HP NetServers and other FC-AL devices equipped with a compatible 1063-Mbps, short-wave, non-OFC adapter. Contact an HP sales representative for details on specific devic[...]

  • Page 106

    104 Operating Requirements Supported Distances Tabl e 11 summarizes the supported distances between a host and devices connected to short-wave ports with 50-micron and 62.5-micron cables and long-wave ports with 9-micron cables. The table does not include combinations of mixed cable lengths. 1 Ports 1-10 on short-wave hub; ports 1-9 on long-wave hu[...]

  • Page 107

    Operating Requirements 105 Ref eren ce Model L10 Long-Wave Hub Note Stated distances assume 9-micron single-mode cable for the long-wave port and 50-micron multimode cable for the short-wave ports. For ports 1 through 9, the long-wave hub supports distances of 500 meters between the port and a connected FC-AL device. For the long-wave port, the lon[...]

  • Page 108

    106 Operating Requirements If both ends of the Fibre Channel cable are between the limits listed in step 5, the two long-wave hub ’ s are verified for cascading up to 1 0 km using this cable plant. If the meter readings are not within range, verify that the Fibre Channel cable is securely connected to the hub ’ s long-wave port. Also verify, th[...]

  • Page 109

    Environmental Specifications 107 Ref eren ce Environmental Specifications Table 12 Environmental Specifications for Model S10 Short-Wave and Model L10 Long-Wave Hubs Environment Limitations Temperature: – operating – nonoperating +5 to +40° C -40 to +70° C Humidity: – operating – nonoperating 20 to 80% maximum relative humidity 5 to 90% r[...]

  • Page 110

    108 Physical Characteristics of Standalone Hub Physical Characteristics of Standalone Hub Table 13 Physical Characteristics of Model S10 Short-Wave and Model L10 Long-Wave Hubs Physical Dimensions Product Alone Packaged Product with 16-meter cable with 50/100-meter cable Height 1.7 in. (43 mm) 13.0 in. (330 mm) 22.0 in. (559 mm) Width 17.3 in. (439[...]

  • Page 111

    Reference Documents 109 Ref eren ce Reference Documents Installation Documents • Hewlett-Packard SureStoreE Hub Models S10 and L10 Service and User Manual (A3724-90006) • Hewlett-Packard Fibre Channel Mass Storage Adapter Service and User Manual (A3636-90002) • Configuring HP-UX for Peripherals (HP9000) (B2355-90053) Administration/Troublesho[...]

  • Page 112

    110 Regulatory Statements Regulatory Statements A. FCC Statement (For U.S.A. Only) The Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of the users of this product. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Par[...]

  • Page 113

    Regulatory Statements 111 Ref eren ce d ’ installation, et l ’ exploitation de cet appareil de classe A, doivent faire l ’ objet d ’ une déclaration (en deux exemplaires) simultanément auprès des services suivants: – Comité de Coordination des Télécommunications 20, avenue de Ségur - 75700 PARIS – Préfecture du département du l[...]

  • Page 114

    112 Regulatory Statements E. VCCI Statement (Japan)[...]

  • Page 115

    Laser Safety 113 Ref eren ce Laser Safety A. Certification and Classification Information This product contains a laser internal to the Optical Link Module (OLM) for connection to the Fibre communications port. In the USA, all models of the OLM are certified as Class 1 laser product and conform to the requirements contained in the Department of Hea[...]

  • Page 116

    114 Laser Safety B. Product Information Each communications port consists of a transmitter and receiver optical subassembly. The transmitter subassembly contains internally a semiconductor laser diode in the wavelength range of 780 to 1300 nanometers. In the event of a break anywhere in the fibre path, the OLM control system prevents laser emission[...]

  • Page 117

    Laser Safety 115 Ref eren ce Lähetinmoduulin turvallisen toiminnan varmistamiseksi on noudatettava tarkoin sen asentamisesta ja toiseen vastaanottavaan laitteistoon kytkemisestä annettuja ohjeita. Tiedot optisessa lähetinmoduulissa käytettävien laserdiodien säteilyominaisuuksista: Aallonpituus (SW) 780 - 850 nm (LW) 1300 nm[...]

  • Page 118

    116 Laser Safety Declaration of Conformity[...]

  • Page 119

    Glossary 117 GLOSSARY Arbitrated Loop See Fibre Channel - Arbitrated Loop . Child Hub The HP SureStore E short-wave and long-wave hubs support a cascaded topology. In a cascaded hub topology, the child hub is the hub that is not connected to the LAN (ethernet). HP SureStore E hubs are configured as a parent or child hub through their RS-232 interfa[...]

  • Page 120

    118 Glossary Fibre Channel Logically, Fibre Channel is a bidirectional, full-duplex, point-to-point, serial data channel structured for high performance capability. Physically, the Fibre Channel is an interconnection of multiple communication ports, called NL_Ports, interconnected by a switching network, called a fabric, a point-to-point link or an[...]

  • Page 121

    Glossary 119 Glossary N_Port A “ Node ” port. A Fiber Channel-defined hardware entity that performs data communication over the FC-AL link. It is identifiable by a unique World Wide Name. It can act as an originator or a responder. N_Port Identifier A unique address identifier by which an N_Port is uniquely known. It consists of a Domain (most [...]

  • Page 122

    120 Glossary[...]

  • Page 123

    I ndex 121 INDEX Numerics 0200 self-test value 64 10Base-T LED normal state 71 10Base-T port long-wave hub 15 short-wave hub 14 A address See also IP addresses MAC 27 , 65 reviewing for duplicates 32 troubleshooting 68 , 75 address map. See device map altitude 107 B bend radius of fiber cable 87 Boot menu displaying 50 bypass control 13 bypass pers[...]

  • Page 124

    122 Index trap IP address deletion 59 chassis, opening warning 64 , 86 child hub See also hub configuring 60 definition 60 , 117 configuration loop cabling 32 configurations options 95 standard 92 connections, port completing installation of 38 verifying 40 connections, RS-232 terminal emulator settings 46 terminal settings 47 connectors caution 87[...]

  • Page 125

    Index 123 I ndex fiber cables bend radius 87 recommended for long-wave hub 103 recommended for short-wave hub 103 treatment of 38 , 87 troubleshooting 76 Fibre Channel connector caution 87 cleaning 87 long-wave hub 15 short-wave hub 14 Fibre Channel Manager configuring cascaded hubs 60 enabling at hub 57 – 63 firmware requirements 48 firmware req[...]

  • Page 126

    124 Index verifying operation 25 Hub Information menu displaying 65 humidity 107 I installation 21 – 40 connecting devices 38 overview 22 preparing devices 32 preparing for 23 rackmounting the hub 27 unpacking the hub 24 verifying connections 40 verifying hub operation 25 intermittent signals 87 internet address Hewlett-Packard software depot 12 [...]

  • Page 127

    Index 125 I ndex menus Boot 50 Hub Information 65 Management Options 60 Manufacturing Settings 54 Network Setup 58 Proxy Master 54 , 61 , 62 Set sysDescr String 54 Set System OID 55 tips for using 44 troubleshooting 79 MIB-2 system name value 59 models 92 mounting ear brackets, part number 98 N Network Setup menu displaying 58 nodes dynamic recogni[...]

  • Page 128

    126 Index receive port, treatment of 87 reference documents 109 removing the fan module 89 replacement parts 97 replacing the fan module 88 warning 88 requirements cable 100 devices connected to the hub 100 hardware 100 software 100 systems connected to the hub 100 Reset button long-wave hub 15 short-wave hub 14 resetting the hub 14 , 15 RS-232 por[...]

  • Page 129

    Index 127 I ndex T temperature 107 terminal setting up a connection to 46 terminal emulator software required 45 topologies long-wave hub 19 short-wave hub 17 supported 17 topology 100 transmit port, treatment of 87 trap community name default value 59 trap server IP address caution 59 setting 59 troubleshooting 67 – 83 LED indicators 70 procedur[...]

  • Page 130

    128 Index[...]

  • Page 131

    Reader Comment Sheet Hewlett-Packard SureStore E Hub Models S10 and L10 Service and User Manual We welcome your evaluation of this manual. Your comments and suggestions will help us improve our publications. Remove this page and mail or FAX it to 916-785-2299. Use and attach additional pages if necessary. Comments __________________________________[...]

  • Page 132

    NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES b9574799875b Fold Here Tape Please Do Not Staple Tape Attention: Information Engineering (MS5668) Hewlett-Packard Company Enterprise Storage Solutions Division 8000 Foothills Boulevard Roseville, CA 95747-5668 BUSINESS REPLY MAIL FIRST CLASS MAI L PERMIT NO. 25 6 ROSEVILLE, CA POSTAGE WILL BE PAID[...]

  • Page 133

    [...]

  • Page 134

    Copyright © 1999 Hewlett-Packard Company Printed in U.S.A. Manufacturing Part Number Manual Part Number A3724-90006 E0899 *A3 7 24-96009* A3724-96009[...]