HP (Hewlett-Packard) T1100 manuel d'utilisation

HP De si gnj et T1100 P r i nter Series Us ing your printer[...]

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HP Designjet T1100 printer series Using your printer[...]

Legal notices © 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP Products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP [...]

Table of contents 1 Introduction Safety precautions .............. ............... ............... ............... ................ ............. ............... ..... ................... . 2 HP Start-Up Kit ............ ............ .......... .............. ............ ............ ............. .......... ............ .... ................... .[...]

4 Person alizing th e printer Turn the printer on and off ............. ............ ............ ............ ............ ............. ............ ............ . ............... 28 Change the language of the front-pa nel display ......... ................ ............... ............... ................. ........ . 29 Access HP Easy Printer Car[...]

Print a draft ..... .......... ............ ............. ............ ........... ............. ............ ............. .......... .. .................. ...... 66 High-quality printing .................... .............. ............... ............... ............... ............... ........... ........... ........ 66 If you have a high-resolu[...]

Using Excel .............. ............ ........... ......... ............ ............ ............ ............ ............ ........ . ... 107 9 Job queue management Job queue page ........... .......... ........... .......... ........... ........... ........... .......... .......... ........... ...... ........... ..... 110 Job previ ew ........[...]

Order acc essori es . ........... .......... ........ ........... .......... ........... ........ ........... .......... ........... ...... 145 Introduction to the accessories ...................... ............... ............... ............. ................ .............. ....... ... 146 Stand ........ .......... ......... .......... ..........[...]

Horizontal lines at the end of a cut sheet print ............... .............. ........... ........... ............ ........... .... ... 169 Vertica l lines of differe nt colors ......... ................ ............. ................ ............... ................. ...... ............ 169 White spots on the print ................. ............[...]

20 Print er specifi cations Functi onal sp ecifications ..................... ............ ............ ........... ............ ........... ............ .......... ............. 2 00 Physi cal spec ificatio ns .. ............. ............... ............... ............. .............. ............... .............. .. ... ........... 201 Memory [...]

x ENWW[...]

1 Introduction ● Safety precautions ● HP Start-Up Kit ● Using this guide ● The printer's main features ● The printer's main comp onents ● The front panel ● Printer software ● The printer's inte rnal prints ENWW 1 Introduction[...]

Safety precautions The following precau tions ensure t he proper use of the printer and prevent the printe r from being damaged. Follow these precaution s at all times. ● Use the power supply voltage specified on the na me plate. Avoid overloading the printer's electrical outlet with multiple devi ces. ● Ensure the printer is well-g rounde[...]

Use and maintenance These chapters help you carry out normal prin ter procedure s and include the following topi cs. ● Installing the software on page 11 ● Setting up the printer on page 21 ● Personalizing the printer o n page 27 ● Paper handling on page 35 ● Printing on page 59 ● Color management on pag e 73 ● Practical printin g exa[...]

CAUTION : Failure to follo w the guide line s marked with this sym bol could result in minor personal injury or damage to the produ ct. The printer's main features Your printer is a color inkjet printer designed for printin g high-quality images on pap er up to 24 inches (61 cm) or 44 inches (1.12 m) wi de depending on your printer's widt[...]

Front view 1. Ink cartridge 2. Ink cartridge sl ots 3. Blue lever 4. Window 5. Front panel 6. Printhead carriage 7. Printhead 8. Output tr ay 9. Paper alignment lines 10. Basket ENWW The printer's m ain components 5 Introduction[...]

Rear view 1. Spindle 2. Spindle holders 3. Quick Reference G uide holder 4. Sockets for communication cabl es and optional accessories 5. Hard power switch 6. Power cord plug in 7. Paper feeder The front panel Your printer's front panel is lo cated on th e front of the printer, in the center. It has the following important functions: ● Assis[...]

The front panel ha s the following components: 1. Direct access keys: ● First key : View ink levels, see Check the ink cartridges status on page 120 ● Second key : View loaded paper, see View info rmation about th e paper on page 54 ● Third key : Unload pape r, see Unload a roll on page 49 and Unload a single sheet on page 53 ● Fourth key :[...]

Information about sp ecific us es of the front panel can be foun d throughout this guide. Printer software The following so ftware is pr ovid ed with your printer: ● The RTL and HP-GL/2 driver fo r Windows ● PostScript driver, for HP Designjet T1100ps only ● The PCL3 raster driver for T1100 ● The HP Easy Printer Care (Windows) or HP Printer[...]

NOTE: Demo prints a re printed the sa me size as the loaded pap er . ● Menu map: shows details of all the front-pane l display menus ● Configuration: shows a ll the current front-panel disp lay settings ● Usage report: show s estimates of the tot al number of prints, number of prin ts by paper type, number of prints by print-quali ty option, [...]

10 Chapter 1 Introduction ENWW Introduction[...]

2 Installing the software ● Choose which co nnection method to use ● Connect to a network (Windows) ● Connect directly to a computer (Windo ws) ● Uninstall the printer software (Windows) ● Connect to a network (Mac OS) ● Connect directly to a computer (Mac OS) ● Uninstall the printer software (Mac OS) ENWW 11 Installing the software[...]

Choose which connection method to use The following metho ds can be used to conn ect your printer. Connection type Speed Cable length Other factors Gigabit Ethernet Very fast; varies according to network traffic Long (100 m=328 ft.) Requires extra equipm en t (switches). Jetdirect print server (optional accessory) Moderate; varies according to netw[...]

3. Click Install . The printer drivers, HP Ea sy Printer Ca re, and HP Color Ce nter are installed. 4. Follow the instructions on your screen to set up the printer. The foll owing notes help you to understand the screens and make approp riate choices. ● When asked how the printer i s connected, select Wired Networking . ● The configuration prog[...]

Printer sharing considerations ● HP Easy Printer Ca re must b e installed o n a comp uter before it can be u sed from that com puter. ● Any other users sharing yo ur directly connected printer will be able to se nd print jobs, but will not be able to receive information from the printer—wh ich affects printer alerts, printer status reports, p[...]

3. Open the DVD icon on your desktop. 4. Open the Install icon for your prin ter (HP Design jet T1100ps or T1100). 5. Open the Mac OS X HP De signjet Installer icon. 6. Follow the instructions on yo ur screen. You are recommen ded to use the Easy Install option. 7. The printer software is installed, including the prin ter driver, HP Pr inter Utilit[...]

● If you find the right p rinter name, scroll sideways if necessary to see the Conn ection Type column, and check that it s hows Bonjour/Rendezvous . Th en highlight that line. Othe rwise, continue searching further down the list. ● If you cannot find your printer n ame with a Bonjour/Rendezvous connection type, check the box My printer is not [...]

3. Open the DVD icon on your desktop. 4. Open the Install icon for your prin ter (HP Design jet T1100ps or T1100). 5. Open the Mac OS X HP De signjet Installer icon. 6. Follow the instructions on yo ur screen. You are recommen ded to use the Easy Install option. 7. The printer software is installed, including the prin ter driver, HP Pr inter Utilit[...]

Connect directly to a computer (Mac OS) You can connect your printer dir ectly to a computer without going thro ugh a network , by using the printer's built-in USB 2.0 socket. 1. Make sure the p rinter is either turned off, or disconnected from th e computer. 2. Insert the HP Start-Up Kit DVD into your DVD dr ive. 3. Open the DVD icon on you r[...]

12. The following screen displ ays information about you r printer's insta llation, where the name of the printer can be m odified. Make any change s you wish to make, and click Continue . 13. Your printer is now connected. In the Pri nter Queue Created screen, click Quit to exit, or Create New Queue i f you want to connect anothe r printer. 1[...]

2. Open the DVD icon on you r desktop. 3. Open the Install icon for your p rinter (HP Designjet T1100p s or T1100). 4. Open the Mac O S X HP Designjet Installer icon. 5. Select Uninstall , and follow th e instructions on your screen to uninstall the printer software. 20 Chapter 2 Insta lling the software ENWW Installing the software[...]

3 Setting up the printer ● Introduction ● Handle paper conflicts ● Turn nesting o n and off ● Turn usage info rmation on and of f ● Turn alert s on and of f ● Set or dele te the se curity pa ssword ● Require account ID ● Set Window s driver prefere nces ENWW 21 Setting up the printer[...]

Introduction This chapter describes various printe r settings that the printer administrator may wish to control as soon as a new printer is assembled a nd ready for use. Handle paper conflicts If the paper cur rently loaded in the prin ter is not su itable for a particular job, the printer can either put the job on hold u ntil some suitable paper [...]

In each case, you will se e the following options: ● In order : pag es are nested in the order in which they are sent to the printer. Th e nested page s are printed as soon as on e of three conditio ns is met: ● The next p age will not fit on the same row as the other pages al ready nested. ● No page has bee n sent to the printer during the s[...]

You must also ensure that the e-mail server ha s b een configured. To configure the e-mail server using the Embedded Web Server, select Setup > E- mail serve r , and fill in the following fi elds: ● SMTP server : the IP address of the outgoing mail server (SMTP) that will process all e-mail messages from the printer. If the mail server requ ir[...]

Access to the Networking page is protected by a di fferent password (the administrator's password). To reset the admin istrator's password, yo u need to reset the whole input/o utput configuration. Using th e front panel, select the Con nectivity menu icon , then select your co nnection method (e.g. Gigabit Ethernet ), then Restore factor[...]

26 Chapter 3 Setting up the printer ENWW Setting up the printer[...]

4 Personalizing the printer ● Turn the printer on a nd off ● Change the la nguage of th e front-panel displa y ● Access HP Easy Printer Care (Windows ) or HP Printer Utility (Mac OS) ● Access the Embed ded Web Server ● Change the lang uage of HP Easy Printer Care (Windo ws) or HP Printer Utility (Mac OS) ● Change the la nguage of th e E[...]

Turn the printer on and off TIP: The printer is Ene rgy Star complian t and can be left po wered on witho ut wasting energy. Leaving it on improves response time and over all system reliability. Wh en the printer has not been used for a certain period o f time (30 minutes by default), it saves power by go ing into sleep mode. However, any interacti[...]

When the printer is powered back on, it takes about three minutes to i nitialize and check an d prepare the printheads. Preparing the printheads ta kes about one minute and 15 seconds. Ho wever, if the printer has been off for six weeks or more, p reparing the p rintheads could take u p to 45 minutes. Change the language of the front-panel display [...]

Access the Embedded Web Server The Embedded We b Server enables you to manage yo ur printer remotely using an ordinary Web browser running on any computer. NOTE: To use the Emb edded Web Server, yo u must ha ve a TCP/IP connection to your printer. The following browsers are known to be co mpati ble with the Embed ded Web Server: ● Internet Explor[...]

To change the lang uage, you must change your Web browser's language setting. For example, in Internet Explor er version 6, go to the Tools menu and select Internet Options , Languages . Then ensure that the la nguage you want is a t the top of the list in the dialog box. To complete the change, you m ust close and reopen your Web browser. Cha[...]

● Subnet mask: specify a subn et mask, which is a 3 2-bit number applied to an IP address to determine which bits specify the ne twork and su bn et and which bits u niquely specify the nod e ● Default gateway: specify the IP address of a router or co mp uter that is used to conn ect to other networks or sub-networks, if none exist, use the IP a[...]

You can change the graphic language setting fro m the front panel. Press th e Menu key to return to the main menu the select the Setup menu icon , then Printer prefer ences > Select graphic language . Select th e desired option and press the OK key to set the valu e. If you are using a USB connection, select th e Setup menu ico n , then Prin tin[...]

34 Chapter 4 Personali zing the printer ENWW Personal settings[...]

5 Paper handling ● General advice ● Load a roll on to the 24-inch spin dle ● Load a roll on to the 44-inch spin dle ● Load a roll into the 24-inch printer ● Load a roll into the 44-inch printer ● Unload a roll ● Load a single sheet ● Unload a single shee t ● View information ab out the paper ● Paper profiles ● Print on loaded [...]

General advice CAUTION : Before starting a paper l oading process, ensure you have eno ugh room aroun d the printer, both in front and b ehind. CAUTION : Make sure the printer wheels are lock ed (the brake lever is pressed down) to prevent the printer from moving. CAUTION : All paper must be 11 inch es (28 cm) or long er. A4 and letter paper can no[...]

1. Remove the spind le from the printer one end at a time. WARNING! Do not insert your fingers into th e spindle supports du ring the removal process. 2. The spindle h as a stop at each en d to keep the ro ll in position. The blu e stop can be removed to mount a new roll; it slides along the spindle to hold rol ls of different widths. Remove the bl[...]

4. If the roll is long; rest the spindle horizontally on a table an d load the roll on the table. TIP: You may need two people to handle a larg e roll. 5. Slide the new roll onto the spindle. Make sure the pa per type is or iented as shown. If it is not, remove the roll, turn it 180 d egrees and slide it back on to the spindle. There are l abels on[...]

1. Remove the black end of the spindle fr om the printer, then the blue end. CAUTION : Be sure to remove the bl ack end first. Removing the blue e nd first could damage the black en d. WARNING! Do not insert your fingers into th e spindle supports du ring the removal process. 2. The spindle h as a stop at each en d to keep the ro ll in position. Th[...]

3. If your roll has a three-in ch cardboard core, ensure that the co re adaptors sup plied with the prin ter have been installed . 4. If the roll is long; rest the spindle horizontally on a table an d load the roll on the table. TIP: You may need two people to handle a larg e roll. 5. Slide the new roll onto the spindle. Make sure the pa per type i[...]

If you are a regular user o f different paper types, you can chang e rolls more quickly if you preload rolls of different paper types on differ ent spindles. Extra spindles are available for purch ase, see Accessories o n page 141 . Load a roll into the 24-inch printer There are two ways to load a roll. The ea sy loading procedu re is recommended. [...]

3. With both hands, push the spindle into both ro ll holders at the same time. The spindle snap s into place. 4. If the edge of the roll is not straight or torn (s ometimes due to ta pe used to hold en d of the roll), pull paper slightly beyon d the cutting groove a nd use a cutter t o cut a straight edg e. TIP: Cut the paper as straight as p ossib[...]

6. Roll the spindle i nto the feeder until you fee l resistance. The printe r detects the paper and feeds it automatica lly into th e printer. 7. Once the paper i s fed into the printe r, the front-panel display a sks if you are loadi ng a roll or a sheet. Select Roll with the Up and Down keys and pr ess OK . 8. Select your paper cate gory and type[...]

NOTE: If you have an unexpected issue at any stage of the paper loadin g process, see Th e paper cannot be loaded successfully on pa ge 148 . TIP: When prints fall in to the basket, they can be torn or get ink mar ks from oth er prints. To avoid this, catch your prints as they are cut from the roll and do not stack prints in th e basket. You ca n a[...]

5. Select your paper cate gory and type. TIP: If you have lo aded a paper typ e whose name does no t appear in the paper list, see The paper type is not in th e driver on page 150 . 6. Continue with step five of th e easy loading process, skipp ing steps eight and ni ne. TIP: When prints fall into the ba sket, they can be torn or get ink marks from[...]

2. Rest the blue end of the spindle on the ri ght side roll holder. 3. With both hands, push the spindle into both ro ll holders at the same time. The spindle snap s into place. 4. If the edge of the roll is not straight or torn (s ometimes due to ta pe used to hold en d of the roll), pull paper slightly beyon d the cutting groove a nd use a cutter[...]

5. Insert the edge of the paper into the feeder. WARNING! Do not push your fingers inside the printer's pape r path. 6. Roll the spindle i nto the feeder until you fee l resistance. The printe r detects the paper and feeds it automatica lly into th e printer. 7. Once the paper i s fed into the printe r, the front-panel display a sks if you are[...]

10. Look at the fron t panel; you may find some instructions there. 11. When the roll is aligned, the front panel displays the Ready message and the printer is ready to print. If the roll is not align ed, follow the instructions on the front-pa nel display. NOTE: If you have an unexpected issue at any stage of the paper loadin g process, see Th e p[...]

5. Select your paper cate gory and type. TIP: If you have lo aded a paper typ e whose name does no t appear in the paper list, see The paper type is not in th e driver on page 150 . 6. Continue with step five of th e easy loading process, skipp ing steps eight and ni ne. TIP: When prints fall into the ba sket, they can be torn or get ink marks from[...]

2. Select Unload pape r . 3. Continue from step two of the Unload pap er key process. Roll out of paper procedure If the end of the paper is no longer atta ch ed to the roll use th e following procedure. 1. If you have already started the unload process, pres s the Canc el key on the front panel to cancel that procedure. 2. Lift the bl ue lever on [...]

Easy loading procedure 1. Standing in front of the printer, o pen the s hee t tray. If the sheet is lon g, extend the tray. TIP: If the tray is difficult to open, try opening from behind the printer. NOTE: The extension s are seven cm and sn ap in place. 2. Insert the sheet into the feeder. Load your sheet aligned with the load lin e and insert unt[...]

5. Enter your paper category and type. TIP: If you have loaded a paper type whose na me does not appear in the paper list, see The paper type is n ot in the driver on page 150 . 6. The printer checks the alignment and measures the shee t. NOTE: Depending on the length of the sheet, it feeds out the front of the printer. 7. If the paper has be en lo[...]

3. Select Paper load . 4. Select Load sh eet . CAUTION : If you sel ect roll, the sheet will not load. 5. Select your paper cate gory and type. TIP: If you have lo aded a paper typ e whose name does no t appear in the paper list, see The paper type is not in th e driver on page 150 . 6. Continue with ste p two of the easy load ing procedure, sk ipp[...]

Unload paper key procedure 1. Press the Unload paper key on the front panel. 2. The sheet unloads out the front of th e printer, either ca tch it manually or allow it to fall in the basket. Paper menu procedure You can also unloa d a sheet from the paper me nu. 1. Press the Menu key to return to the mai n menu and select the Pape r menu icon . 2. S[...]

Paper profiles Each supported p aper type has its ow n characteristics. Fo r optimum print- quality, the prin ter changes the way it prints on each different paper type. For example, some may n eed more ink and som e may require a longer dryin g time. So the printer must be given a descri ption of the re quirements of each paper type. Th is descrip[...]

NOTE: Photo and coated paper requires careful ha ndling, see The print is scuffed or scratched on page 167 . Change the drying time You may wish to change the drying time setting to suit special printing conditions such as multiple prints where time is of higher imp ort ance or when you need to be sure ink i s dry before hand ling. Select the Setup[...]

TIP: If the printer is waiting to nest more pages, you ca n cancel the waiting time an d print the available pages immedi ately by pressing the Form feed and cut key . NOTE: The printer may not cut the p aper directly after pres sing the Form feed and cut key , as each time a print is printe d the p rintheads are serviced and the pa per cannot be c[...]

58 Chapter 5 Paper handling ENWW Paper handling[...]

6P r i n t i n g ● Create a print job ● Select print quality ● Select paper size ● Select margins options ● Print with shortcuts ● Rescale a print ● Change the treatme nt of overlapping lines ● Preview a print ● Print a draft ● High-quality pr inting ● Print in gray shades ● Print wi th no margins ● Print wi th crop lines [...]

Create a print job In order to print something, you must send it to the prin ter. This constitutes a pr int job, which is entered into the printer' s print queue. There are two main ways of sen ding a print job to th e printer: ● To print directly from a progra m, use the p rogram's Print command as usual . When you select your HP Desig[...]

If you need to specify printing settings, go to the Job settings secti on and select the options you need. Each option has explanatory text on the right, so tha t you can understand the beh avior of each settin g. Remember that, if you leave the setting as Default , the setting saved in the job will be used. If the job contains no setting, the sett[...]

NOTE: The paper size specified here sho uld be the pap er size in which the document was created. It is possible to rescale the d ocument to a different size fo r printing. See Rescale a print on page 64 . ● In the Windows driv er dialog: select the Paper/Quality tab, then Document Size . ● In the Mac OS Page Setu p dialog: selec t your pr inte[...]

NOTE: Under Mac OS, the ava ilable margins optio ns depend on the paper size selected in the Page Setup dialo g. For instance, for borderless p rinting you must select a paper size name that includes th e words “no margins”. ● Standard . Your image will be printed on a page of the size you have sele cted, with a narrow margin between the edge[...]

TIP: Check at least th e settings that you can see in the Printing Sh ortcuts tab: the document size, orientatio n, etc. The Factory Def aults shortcut co ntains the prin ter's default sett ings. When you click on it, it sets all options to their default values. Printing shortcuts can be customiz ed to your particular nee ds. To create your ow[...]

If you are printing to a single sheet, you mu st ensu re that the image can actuall y fit onto th e sheet, otherwise the image will be clipped. Change the treatment of overlapping lines NOTE: This topic a pplies only when printing an HP-GL/2 job . The merge option controls th e overlapping lin es in an image. There are two settings: ● Off: where [...]

Print a draft You can specify fast draft-quality printing in the following ways: ● In the Windows driv er dialog: go to the Paper/Quality tab and look at the Print Quality section. Move the print-qualit y slider to the extreme left ('Speed'). ● In the Mac OS Print dialog (T1100 ): go to the Paper Ty pe/Quality panel an d select Paper [...]

NOTE: If the print quality is set from your computer, it overrides the print-quality settin g in the front panel. If you have a high -resolution image If your image has a resolution greate r than the rende ring resolu tion (which you can se e in the Custom Print Quality Options box u nder Windows), print sh arpn ess may be improved b y selecting th[...]

● In the Mac OS Page Setup dialog (T1100 ps): select a paper size name that includes the words “no margi ns”. Then , in the Print dialog, sele ct Finishi ng > Layout > Border less . ● On the Embedded Web Server 's Submit Jo b page: select Advanced settings > Paper > Layout/Margins > Borderless . When you select Borderles[...]

Use paper economically Here are some recommendatio ns for making economical use of pa per: ● If you are printi ng relatively sm all images or do cume nt pages, you ca n use nesting to print th em side by side instead o f one after another. See Nest jobs to save roll paper on page 69 . ● You may be able to sav e some roll paper by using the fo l[...]

What pages can be nested? All pages can b e nested, unless they are so larg e that two of them cannot fit side by side on the roll, or unless there are too many of them to fit into the re maining length of the roll. A single group of nested pages cannot be split between two rolls. Which pages qualify for nesting? In order to be in the same nest, th[...]

● Leave the printer perm anently turned on so that it can maintain the printheads in good conditio n automatically. This regu lar printhead maintena nce us es a small amo unt of ink. However, if it is not done, the printer ma y need to use much more ink later to restore the h ealth of the printh eads. ● Wide prints make mo re efficient use of i[...]

72 Chapter 6 Printing ENWW Printing[...]

7 Color management ● Introduction ● How colors are represented ● A summary of the color mana gement process ● Color calibration ● Color management from printer drivers ● Color management from printer drivers (T110 0ps only) ● Color management from the Embe dded Web Server ● Color management from the front panel ENWW 73 Color managem[...]

Introduction HP Designjet T1100 printers have been eng ineered with ad vanced hardware an d software features to ensure predictable and d ependable results. ● Color calibration for consistent colors. ● One gray and two black i nks provide neutral grays on all pape r types. ● The Photo Black ink provid es pure blacks when prin ting on photo pa[...]

You can check the co lor calibration status of the curre ntly loaded paper at any time by pressin g the View loaded paper ke y on the front pa nel. The stat us may be one of the following: ● PENDING: the paper ha s not been calibra ted. NOTE: Whenever you upda te the printer' s firmwa re, the color calibration status of all papers is reset t[...]

Color management options The aim of color manageme nt is to reproduce colors as accurately as possible on all devices: so that, when you print an image, you see very simila r colors as when you view th e same image on your mon itor. There are two ba sic approaches to co lor management for your printer: ● Application-Managed Colors : in this case [...]

NOTE: This option is a vailable only when printing an HP-GL/2, PostScript , or PDF job. I t will work correctly only when printi ng on plai n, coated, or heavyweight coated pape r. ● In the Windows HP-GL/2 or PostScript driver dialog: select the Color tab, then Printer Managed Colors , then select Printer Emulation from the Source Profile list. Y[...]

The Reset button resto res each slider to its de fault central position. Printing in grayscale You can adjust the gray balanc e of your print in similar ways un der Windows and Mac OS: ● In the Windows driv er dialog: select the Color tab, ensure that the Advanced Colo r Adjustments box is checked, then press the Settings button beside it. ● In[...]

To use HP Professional PANTO NE Emulation, all you have t o do is to t urn it on. In fact, i t is normally on by default. ● In the Wi ndows PostSc ript drive r dialo g: go to the Color tab and select HP Pro fessional PANTONE Emulation . ● In the Mac OS Print dia log: go to the Color Options panel and select HP Professional PANTONE Emulation . Y[...]

● Euroscale Uncoated 2 uses spe cifications design ed to produce quality sepa rations using Euroscale inks under the foll owing printing condit ions: 260% total area of ink coverage, positive plate, uncoated white offse t stock. ● Japan Web Coated (Ad ) uses specificatio ns developed by the Japan Magazine Publisher Association for digital proof[...]

T1100 and T110 0ps options ● Color/Gr ayscale : you can choose to print in color, in sha des of gray, or i n pure black and wh ite. ● Default RGB source profile : you can choose from a selectio n of RGB source p rofiles recognized by the printer. ● Printer emulation : you can choose to emulate a different HP Design jet printer. Default: Of f [...]

Color management from the front panel You can color-calibr ate the loaded pap er type from the fron t panel by selecting the Image Quality Maintenance menu icon , the n Calibrate color . See Color calibration on page 74 . The other color options in the front panel can a ll be found by selecti ng the Setu p menu icon , then Printing pre ferences >[...]

TIP: If you have old HP-GL/2 or PostScript files made for a different HP Designjet printer, you can send them to th e printer and use the fr ont panel to turn on the ap propriate emulation mode. T1100ps option s (with PostScript or PDF jobs) ● Select CMYK source profile : you can choose from a sel ection of CMYK source profiles recognized by the [...]

84 Chapter 7 Colo r management ENWW Color management[...]

8 Practical printing examples ● Print a draft for revision wi th the correct scale ● Print a proje ct ● Print a presentation ● Print and scale from Microsoft Office ENWW 85 Printing examples[...]

Print a draft for revision with the correct scale This section dem onstrates how to print a draft for revi sion with the co rrect scale from Adobe Acrobat. Using Adobe Acrobat 1. In the Acrobat window, bring the mou se cursor to the bottom left corner of the screen to check the plot size. 2. Select File > Print . NOTE: The page size will not be [...]

3. In order to keep the scale, set Page Scal ing to None (which is not the default se tting). 4. Press the Properties button a nd then select th e Paper/Quality tab. 5. Choose what ever Document Siz e and Print Quality you want to use. If you want to define a new custom paper size, press the Custom button. ENWW Print a draft for revision with the c[...]

6. Select the Features tab, and then Autorotate . 7. Click OK , and check that the print preview in the Print dialog box seems correct. Print a project This section dem onstrates how to print a pro ject from Autodesk Design Review, Au toCAD, and the printer's Embedded Web Server . Using Autodesk Design Review 1. In Autodesk Design R eview, sel[...]

2. Press the Next button. 3. Select the files or folders that you want to print, se lect Use HP Instant Printing , and click Next . 4. Select your printer and p aper size, then click OK . Using Windows Explorer to prin t Autodesk Design Review files 1. Highlight in Windows Explorer th e file s you want to print. Right-cli ck on the group of files a[...]

2. Select your printer and paper size, then click OK . Using AutoCAD 1. The AutoCAD w indow show s the Model tab followed by a tab for ea ch layout. Normally one of th e layouts is printed rather than the model . 2. Select File > Plot . 90 Chapter 8 Practical printi ng examples ENWW Printing examples[...]

3. You can see further options by pressing the circular button in the lower right corner of the window. NOTE: The Quality optio n here does not refer to the final print quality bu t to the quality o f AutoCAD viewport objects that are sen t for printing. 4. Press the Properties button. ENWW Print a project 91 Printing examples[...]

5. Select the Device and Doc ument Settings tab, and press the Custom Properties bu tton. 6. Select the Paper/Quality tab, then select the paper type that you intend to use. 7. Select the print quali ty (your own choice between spe ed and quality of printing). 92 Chapter 8 Practical printi ng examples ENWW Printing examples[...]

8. Select Show preview before pr inting . 9. If you intend to print on roll paper, you must de cide where the printer should cut the paper. Press the Margin s/Layout button. 10. Select Clip contents by margins . ENWW Print a project 93 Printing examples[...]

11. Select the Features tab, then select the Autorotate and Crop lines options. Autorotation can he lp to avoid wasting paper, and the cr op lines will show you where to cut th e paper after printing. 12. Press the OK button and save yo ur configuration changes to a PC3 file. 13. When you have pr essed the OK button, the printer w ill construct a p[...]

Using the Embedded Web Server to submit fi les From HP Easy Printer Care or the Embedded Web Serve r, select Job Cen ter > Submit Job . You will see the window be low. Press the Add files button to choose the files from your comp uter that you wa nt to print. The files must be in one of the following fo rmats: ● PDF (HP Designjet T110 0ps only[...]

This setting will apply to jobs that do no t contai n any printer emulatio n setting saved in the job. Using clip contents by margins You can select this margin s option from Advanced settings > Paper > Layout/Margins > Print with margins > Layout > Clip contents by margins . Use this option when the contents to be p rinted have whit[...]

5. Select the Device and Document Setting s tab, and press the Custom Prop erties button. 6. Select the Paper/Quality tab, then select the pa per type that you intend to use. 7. Select the print quality (your own choice between speed an d quality of printing). ENWW Print a presen tation 97 Printing examples[...]

8. Select Show previ ew before prin ting . 9. If you intend to print on roll paper, you must decide where th e pr inter should cut the paper. Press the Margins/Layout button. 10. Select Clip contents by margins . 98 Chapter 8 Practical printi ng examples ENWW Printing examples[...]

11. If you are using photo or glossy paper , you can select Borderless printing. 12. Select the Features tab, then select the Autorota te and Crop lines options. Autorotation can hel p to avoid wasting paper, and the crop lines will sh ow you where to cut th e paper after printing. 13. Press the OK button and save you r configuration changes to a P[...]

14. When you have pr essed the OK button, the printer w ill construct a print previe w. Using Adobe Photoshop 1. Select File > Page Setup , select your print er, and click OK . 100 Chapter 8 Practical printi ng examples ENWW Printing examples[...]

2. Choose from the available pape r sizes. If you do no t find the paper size that yo u intend to use, sele ct Printer > Properties > Paper/ Quality > Custom > Paper Size . Enter the wi dth, the length, and the name o f your custom paper size. Press the Save and OK buttons. 3. Select File > Print with Preview . ENWW Print a presen ta[...]

4. Select Print > Properties . 5. Select Paper Source , Paper Type , and Print Quality . 102 Chapter 8 Practical printi ng examples ENWW Printing examples[...]

6. Press the Margins/Layout bu tton. In this example you can select Borderless because you have already selected a photo paper (thi s option is only enabled with photo and glossy papers). The default image en largement method is Automatically by printer . The option Manually in application can be used when you want to co ntro l the amo unt of enlar[...]

Using PowerPoint 1. Select File > Print , then sele ct the Na me of your printer. 2. Select Properties > Featu res > Pri nt document on to scale th e document to a particu lar size. 3. Select the Paper/Quality tab, then s elect Paper Source and Paper Type . 104 Chapter 8 Practical printi ng examples ENWW Printing examples[...]

4. Select Margi ns/L ayout , then select Clip content s by margins to keep the si ze. Using Project 1. Select File > Page Setup > Print . 2. Select your printer's name, th en Close . ENWW Print and scale fro m Microsoft Office 105 Printing examples[...]

3. Select Page Setup , and choose the Paper Size you want. 4. Select Options to go to the printer driver. The default options in the Paper/Quality tab are probably suitable: Paper Source : Automatically Selected and Paper Type : Any . 5. Select Features > Print document on to scale the document to a particular size. Altern atively, you can scale[...]

Using Excel 1. Select File > Page Setup > Print . Select your printe r's name, then click OK . 2. Select File > Page Setup , and choose the Paper Size you want. 3. Select Optio ns to go to the printer driver. ENWW Print and scale fro m Microsoft Office 107 Printing examples[...]

4. Select the Paper/Quality tab, where you can sel ect Paper Type , Paper Source , and Print Quality . 5. Select Features > Print document on to scale the document to a particular size. Altern atively, you can scale the document in Excel. 108 Chapter 8 Practical printi ng examples ENWW Printing examples[...]

9 Job queue management ● Job queue page ● Job preview ● Turn off the job qu eue ● Select when to print a job in the que ue ● Identify a job in the queu e ● Prioritize a job in the qu eue ● Delete a job from the queue ● Reprint or copy a j ob in the queue ● Job status messages ENWW 109 Job queue[...]

Job queue page You can manage y our printer's job queue from HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Access H P Easy Printer Care (Windows) or HP Printer Utility (Mac OS) on page 29 , or the printer's Embedded Web Server, see Acce ss the Embedded Web Server on page 30 . By default, the access to the job queue is[...]

NOTE: Do not send a job for preview with more than 64 pages, this may cau se the driver softwar e to crash . Job preview is available once the job is processed . To access th e preview page, click the ma gnifying glass icon, which appears in the Pre view column on the job queue page. The preview page sh ows the following job details a long with a t[...]

However, you can also manage the queue from the fr ont panel. To do so, se lect the Job manage ment menu icon , t hen Job queu e , where you can see a list of the jobs in the queue. Each has an identifier, comprising: <position in queue >: <image name> The job currently being printed ha s a check mark, c anceled jobs have crosses, proce[...]

Job status messages These are the possible job status messag es, approx imately in the order in which they may be seen: ● Receiving : the printer is receiving the job from the computer ● Waiting to process : the job has b een received by the prin ter and is waiting to be rendered (for jobs submitted throu gh the Embed ded Web Server only) ● P[...]

114 Chapter 9 Job queue management ENWW Job queue[...]

10 Retrieving printer usage information ● Get printer accounting informa tion ● Check printer usage statistics ● Check ink and pa per usage for a jo b ENWW 115 Printer usage[...]

Get printer accounting information There are vario us different way s of getting accou nting informat ion from your printer. ● View printer u sage statistics fo r the whole lifetime o f the printer, see Check printer usage statistics on page 116 . ● View ink and paper usa ge for each of your recent jobs by usin g HP Easy Printer Care (Windows) [...]

Under Mac OS, select Job Accounting and cl ick on the Look Up button. Ink and paper statistics with the Embedded Web Server 1. Access the Embed ded Web Server, see Access the Embe dded Web Server on page 30 . 2. Go to the Main tab. 3. Select History > Ac counting . ENWW Check ink and paper usage for a job 117 Printer usage[...]

118 Chapter 10 Retrieving printer usag e information ENWW Printer usage[...]

11 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead ENWW 119 Ink and prin theads[...]

About the ink cartridges Ink cartridges store the ink and are connecte d to th e printheads, which distribute the ink on the paper. Your 24-inch printer co mes with one 130 ml matte bla ck ink cartridge and five 69 ml ink cartridges. Your 44-inch printer comes with six 130 ml ink cartridges. To purchase addi tional cartridges, see Accessories on pa[...]

Remove an ink cartridge There are two occasions when you ne ed to remove an ink cartridge. ● The ink cartridge is very low and you want to repl ace it with a full cartridg e for unattended printing (you can use up the remaining ink in the first cartridge at a more convenient time). ● The ink cartridge is empty or fau lty, and yo u must replace [...]

4. Pull the cartridge straight up. NOTE: Avoid touching the end o f the cartridge that is inserted into t he printer, as there may be ink on the connec tion. NOTE: Avoid storing partially used ink cartridges. 5. The front-panel displa y identifies the missing in k cartridge. Insert an ink cartridge 1. Before removing the cartridg e from its wrappin[...]

4. Push the cartridge in to the slot until it snaps into position . You should hear a b eep and see confirmation that the ca rtri dge has been inserted. If you have difficulty, see Cannot insert an ink cartridge on page 178 . 5. When all cartridges have been inserted, close the cover. 6. The front-panel display confirms that all ca rtridges have be[...]

Check the printh ead status The printer automatically checks and services the printheads after ea ch print. Follow the steps below to get more informatio n on your printheads. 1. Press the Menu key to return to th e main menu and select the Ink menu icon , then Printhead information . 2. Select the printhe ad on which you want info rmation. 3. The [...]

CAUTION: Prin thead replacement must b e performed with the printer powered on. 1. Press the Menu key to retur n to the ma in menu and s elect the Ink menu i con , then Replace printheads . 2. The printer moves the carriage into the correct position. CAUTION : If the ca rriage is l e ft in the removal position for more than three minutes without in[...]

6. Push the handle ba ck to raise the lid. 7. This gives you access to the printheads. 8. To remove a printhead , lift up the b lue handle. 9. Using the b lue handle, use ste ady force to d isengage the printh ead. 126 Chapter 11 Handling ink cartridges and printheads ENWW Ink and printheads[...]

10. Pull the blue hand le upward until the printhea d is released from th e carriage. CAUTION : Do not pull ab ruptly because this ca n damage the printhead. 11. The front-panel display identifies the missing printhead . Insert a printhead 1. Remove the or ange protective caps by pulling th em down. 2. The printhead is designed to prevent you from [...]

3. Insert the new printhead into its correct slot in the carriage. CAUTION: Insert the printhead slowly and vertically, straig ht down. It may be damaged if you insert it too fast, or at an angle, or if you ro tate it as you inser t it. 4. Push down as indica ted by the arro w shown below. CAUTION: When installing the new printhead there may be som[...]

6. Ensure the end of th e blue handle ca tches the wire loop on th e near side of the ca rriage. 7. Lower the hand le to rest on the ca rriage cover. When all the printhe ads have been inserted correct ly and are accepted by th e printer, th e printer beeps. NOTE: If the printer does not beep when you insert the printhead and the Replace message ap[...]

130 Chapter 11 Handling ink cartridges and printheads ENWW Ink and printheads[...]

12 Maintaining the printer ● Check printer status ● Clean the exterior of th e printer ● Replace the cutter ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the so ftware ● Printer maintenance kits ● Secure Disk Erase ENWW 131 Maintaining the printer[...]

Check printer status You can check the current status o f the printer in various wa ys: ● If you start HP Easy Printer Care under Windows or HP Printer Utility under Mac OS, and select your printer, you see a page o f information describing the status of the p rinter and its paper and ink supplies. ● If you access the Embedde d Web Server, you [...]

4. Lift the ink cartridge cover on the left-hand side of the printer. 5. Press the button b ehind the ink cartrid ges to release the cove r of the left-han d end of the printer. 6. Remove the left end cover. ENWW Replace the cutter 1 33 Maintaining the printer[...]

7. Unscrew and remov e the cutter stop using the TORX PLUS screwdriver prov ided with the ne w cutter. The screw is capt ive and will not fall out. 8. Remove the old cutter. 9. Take the new cutter from th e maintenance kit and move the plunger a t the top slowly back and forth within its housing to check t hat it moves freely. 134 Chapter 12 Main t[...]

10. Slide the new cutter into p osition on the cutter rail. The two wheels on the bottom of the cutter should engage the cen tral ridge on the cu tter rail, and the two bush ing guides should fit into the groove i n the upper part of the cutter rail. Check that the cutter run s smoothly up and down the rail. Yo u can leave it anywhe re on the rail;[...]

11. Fit the cutter sto p onto the end of the cutter rail, ho lding it there with one hand while yo u tighten the screw with the screwdriver in your other hand. 12. Put the left end cover b ack on the printer, aligning the protrusions with the holes in the pri nter. 13. Close the ink cartridge cover. 14. At the front panel, tu rn the printer back on[...]

Maintain the ink cartridges During the normal li fetime of a cartridg e, no spec ific maintenan ce is required. Ho wever, in order to maintain the best print quality, replace a cartridge wh en it reaches its expiration date. The printer's front panel notifies you when any ca rtridge reaches its expiration date. You can also check a cartridg e&[...]

TIP: Because preparing an d purging the pri ntheads uses both time and ink, you are strong ly recommended to lea ve the printer always on or in sleep mode, whenever possibl e, to maintain the health of th e printheads. In both cases, the prin ter wakes up from time to time to maintain the printheads. Thus you can avoid going th rough le ngthy prepa[...]

When you see the message, yo u should contact HP Support (see Contact HP Support on page 196 ) and request the main tenance kit. Thr ee of the kits are installed by service e ngineers only; the fourth consists of a repla cement cutter, which you can install yourself (see Replace the cutter on page 132 ). Secure Disk Erase The printer's hard di[...]

NOTE: If you choose to erase the whole hard disk, you may be asked to restart the printer several times during the process, which will ta ke about 6 hours with Secure Disk Erase or 24 hours with Secure Sanitizing Erase. 140 Chapter 12 Main taining the printe r ENWW Maintaining the printer[...]

13 Accessories ● How to order suppli es and accessories ● Introdu ction to the acces sories ENWW 141 Accessories[...]

How to order supplies and accessories There are tw o alternative wa ys to order supplies or accessor ies for your pr inter: ● Visit http://www.hp.com/ go/designjett1100_order/ on the We b. ● Contact HP Support (see Contact HP Support on page 196 ). The rest of this chapter lists the availab le supplies and accessories, an d their part numbers. [...]

● (E) indicates papers a vailable in Europe, the Mid dle East, and Africa ● (J) indicates papers availab le in Japan ● (L) indicates papers available in L atin America ● (N) indicates pa pers available in North Amer ica If the part number is not fo llowed by parenthes es, the paper is available in all region s. Table 13-3 Roll paper Paper t[...]

Paper type g/m² Length Width Part numbers HP Heavyweight Coated Paper 131 10 0 ft = 30.5 m 24 in = 610 mm C6029C (AEJN) 36 in = 914 mm C6030C 42 in = 1067 mm C6569C 225 ft = 67.5 m 42 in = 1067 mm Q1956A (EN) HP Super Heavyweight Plus Matte Paper 210 100 ft = 30.5 m 24 in = 610 mm Q6626A (AEJN) 36 in = 914 mm Q6627A (AEJN) 42 in = 1067 mm Q6628A ([...]

Paper type g/m² Length Width Part numbers HP Premium Plus Photo Gloss 286 50 ft = 15.2 m 24 in = 610 mm Q5488A HP Premium Plus Photo Satin 286 50 ft = 15.2 m 18 in = 458 mm Q7920A 24 in = 610 mm Q5491A HP Univers a l High- Gloss Photo Paper 190 100 ft = 30.5 m 24 in = 610 mm Q1426A (AEJN) 36 in = 914 mm Q1427A (AEJN) 42 in = 1067 mm Q1428A (AEJN) [...]

Name Product number HP Designjet T1100 24in Stand Q6663A HP Designjet T1100 24in Spindle Q6700A HP Designjet T1100 44in Spindle Q6709A HP Jetdirect 620n Fast Ethernet Print Server J7934A HP Jetdirect 625n Gigabit Ethernet Print Server J7960G HP Jetdirect 635n IPv6/IPsec Print Server J7961A Introduction to the accessories Stand The printer stand is [...]

14 Troubleshooting paper issues ● The paper cannot be loaded successfully ● The paper type i s not in the driver ● The paper has ja mmed ● The printer d isplays out of pap er when paper is available ● Prints do not fall ni cely into t he basket ● The sheet stays in the printer when the print has been completed ● The paper is cut when [...]

The paper cannot be loaded successfully ● Ensure no pape r is loaded. ● Ensure the paper is far enough inside the printer, you shou ld feel the printer gr ab the paper. ● Do not attempt to stra ighten the paper durin g the aligning process, un less instructed to do so by the front-pane l display. The printer automatically att empts to straigh[...]

Unsuccessful roll load with 44-inch printer On a 44-inch printer, if the pa per has not been in serted straight, the front panel displays the following instructions. 1. When prompted by the front-panel display, lift the blue leve r on the left. T he printer attempts to straighten the roll. 2. When prompted by the front-pane l display, lower the blu[...]

front-panel display message Suggested action Paper too small During the load process the printer detected that the paper is too narrow or too short to be loaded in the printer. Pre ss the Cancel key to stop the load process. See Functional specifications on page 200 . Paper too big During the load pr ocess the printer has detected that the paper is[...]

General purpos e paper ● For thin pa pers (< 90 g/m 2 ) uncoated papers (for example plain paper or bright w hite paper) s elect paper type Bond and Coated > Plain Paper . ● For light co ated papers (<110 g/m 2 ), select paper type Bond and Coat ed > Coated Paper . ● For heavyweight coated pape rs (<200 g/m 2 ), select paper ty[...]

The paper has jammed When a paper jam occurs, you normally see the Possible pape r jam message in the front-panel display. 1. Power off the printer at the front panel and also switch it off at the rear. 2. Open the wi ndow. 3. Try to move the pri nthead carriage out o f the way. 4. Lift the blue lever as far up as it will go. 152 Chapter 14 Troub l[...]

5. Carefully remove a ny of the jammed paper that you can lift up and o ut from the top of th e printer. 6. Standing behind the printer, rewind the roll or pu ll the cut sheet from the printer. If you cannot see the paper, return to the front o f the prin ter and remove it from the output tray. CAUTION : Do not move the pa per sideways, as it could[...]

9. Close window. 10. Switch on the printer. 11. Reload the roll , or load a new sheet see Paper handling on page 35 . NOTE: If you find that there is still some paper causing an obstruction within the printer, restart the procedure and carefull y remove all pieces of paper. The printer displays out of pa per when paper is available If the roll has [...]

The paper is cut when the print has been completed By default the printer cuts the paper after the drying time has been comp leted, see Change the drying time on page 56 . You can disable the cutter, see Turn the automatic cutter on and o ff on page 56 . The cutter does not cut well By default the printer is set to automatically cut the paper after[...]

You can check the paper advance calibration status of the currently loaded paper a t any time by pressing the View loaded pa per key on the fro nt panel. The stat us may be one of th e following. ● DEFAULT: This status appears when loading any paper that has not been calibrated. HP papers in the Front Panel ha ve been optimized by de fault and un[...]

Return to default calibration Returning to the de fault calibration sets al l the correcti ons made by the paper advan ce calibration to zero. To return to the default pa per advance ca libration val ue, you must reset the calibration. 1. Press the Menu key to return to the main menu and sele ct the Image Qu ality Maintenance menu icon , then Paper[...]

158 Chapter 14 Troub leshooting paper issues ENWW Paper issues[...]

15 Troubleshooting print-quality issues ● General advice ● Print quality troublesho oting wizard ● Horizontal li nes across the image (banding) ● Lines are too thick, too thin, or missing ● Lines appear stepped or jagged ● Lines print double o r in the wrong colors ● Lines are d iscontinuous ● Lines are blurred ● Line lengths are [...]

General advice When you have any print-quality problem: ● To achieve the best p erformance from your prin ter, use on ly genuine manufacturer' s supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble-free performance and b est-quality prints. Fo r details of recommended pap ers, see Orde r pap[...]

Alternatively, or if yo u have other print quali t y problems, you can continue reading this chapter. Horizontal lines across the image (banding) If your printed image su ffers from added hori zontal lines as shown (the color may vary): 1. Check that the paper typ e you have loaded correspo nds to the paper type selected in the front panel and in y[...]

If the problem persists de spite all the above actions, contact your customer se rvice representative for further supp ort. Lines are too thick, too thin, or missing 1. Check that the paper type you have loaded correspo nds to the paper type selected in the front panel and in you r software. To check on the fro nt panel, use the View loaded pa per [...]

1. The problem may be inherent in the image . Try to improve the image with the ap plication you a re using to edit it. 2. Check that you are using appropriate print-q uality settings. See Printing on page 59 . 3. Select the custom print-quality option s in the driver dialog (M ac OS Print dialog ), and turn on the Maximum detail option (if availab[...]

● The borders of colored bl ocks are wrongly colored. To correct t his kind of problem: 1. Reseat the printhea ds by removing them and then reinserting them. See Remove a printhead on page 124 and Insert a printhead on page 127 . 2. Align the printheads. See Align the printheads on page 182 . Lines are discontinuous If your lines are broken in th[...]

Lines are blurred Humidity can cause ink to soak into the paper, ma king the lines blurre d and fuzzy. Try the foll owing: 1. Check that your environmental conditions (temperatu re, humidity) are suitable for hi gh-quality printing. See Environmental specifications on pa ge 202 . 2. Check that the paper type selected in the front p ane l is the sam[...]

The whole image is blurry or grainy 1. Check that the paper type you have loaded correspo nds to the paper type selected in the front panel and in you r software. To check on the fro nt panel, use the View loaded pa per key . 2. Check that you are printing on the correct side of the paper. 3. Check that you are using appro priate print-quality sett[...]

1. Check that the paper typ e you have loaded correspo nds to the paper type selected in the front panel and in your software. To che ck on the front panel, use the View loaded paper key . 2. Try changing to a thicker paper type, such a s HP Heavywei ght Coated Paper or HP Super Heavyweight Plus Matte Pap er. 3. Select a paper type that is slig htl[...]

Whenever you notice this p roblem, cancel the printing job immediately. Press the Cancel key and also cancel the job fro m your compute r applicat ion. Soa ked paper can damage the printheads. Try the following suggestions to avo id this problem: 1. Check that the paper type you have loaded correspo nds to the paper type selected in the front panel[...]

If edges of objects or li nes appear to be poorly defined or lighter in density, and you have al ready set the print- quality slider to Qualit y in the driver dialog (Mac OS Print di alog), select the custom prin t-quality options, and try settin g the quality level to Normal . See Printing on page 59 . Edges of objects are darker than expected If [...]

Colors are inaccurate If the colors of your print do not match your ex pectations, try the following: 1. Check that the paper type you have loaded correspo nds to the paper type selected in the front panel and in you r software. To check on the fro nt panel, use the View loaded pa per key . At the same time, check the color calibration status . If [...]

Colors are fading If you print on instant-dry photo paper , your prints will fade rapidly. If you plan to display the pri nts for more than two weeks, you should laminate them to achieve longer li fe. Prints on swellable coated papers will fade much less rapidly. Howe ver, lamination will increase the life of prints (depending o n the type of lamin[...]

that they cannot handle an image of more than 32,76 8 pixels. If you try to print an image larger than this from these applications, the bottom of the image will be clipped. In this case, the only way to print the whole image is to redu ce the resolution so that th e wh ole image requires fewer than 32,768 pixels. The PCL and HP-GL/2 drivers for Wi[...]

The print is divided into two parts, bo th of which test printh ead performance. ● Part 1 (top) consists of rectangle s of pure colo rs, one for each printhead. This pa rt represents the print quality that you will get from each color. ● Part 2 (bottom) consists of small dashes, one for each nozzle on each pri nthead. This part complements the [...]

And here is an exa mple of the same printh ead in a bad sta te: Corrective action 1. Clean any faulty printhe ads (see Clean the pr intheads on page 179 ). Then reprint the Image Diagnostics Print to see whether the problem has been solved. 2. If the problem remain s, clean the printheads again, and reprin t the Image Diagnostics Print to see wheth[...]

If you still have a problem If you still experience print-quality proble ms after applying the a dvice in this chapter, here are some further things th at you can do: ● Try using a higher print-quality optio n. See Printing on page 59 . ● Check the dr iver you are usin g to print with . If it is a non-HP driver, consul t the driver vendor about[...]

176 Chapter 15 Troublesh oot ing print-qu ality issues ENWW Print-quality issues[...]

16 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartri dge ● Ink cartridge status messages ● Cannot insert a printh ead ● The front-panel display recommends re seating or replacing a printhead ● Clean the printh eads ● Clean the prin thead drop detector ● Align the printhead s ● Printhead status messages[...]

Cannot insert an ink cartridge 1. Check that you have the co rrect type of cartridge (mode l number). 2. Check that the color ed label on the cartr idge is the same color as th e label on the slot. 3. Check that the cartridge i s correctly oriented, wi th the letter or letters marking the cartridge label right-side up and readable. CAUTION : Never [...]

The front-panel dis play recommends reseating or replacing a printhead 1. From the front panel, turn the power off then on. 2. Check the front-p anel display mess age, if it shows the re ady message, the printer is ready to print . If the problem remains con tinue with the next step . 3. Remove the pr inthead, see Remove a printhead on page 124 . 4[...]

You must remove the p rinthead, see Remo ve a printhead on page 124 , and using a lint free cloth, clean the bottom of the p rinthead until th e residue is removed. Clean the printhead drop detector The printhead drop detector is a se nsor that detects which nozzl es on the printheads are not prin ting in order to substitute them for good printing [...]

2. To avoid an electric shock, swi tch the printer off and u nplug it. 3. Open the window. 4. Find the print head drop det ector beside t he stored pr inthead carriage . 5. Remove any debris blo cking the printhead drop detector. ENWW Clean the printhead drop detector 1 81 Ink system issues[...]

6. With a dry lint free cloth, wipe the surface of t he drop detector to remove any non-visible debris. 7. Close the window. 8. Plug in and switch on the printer. 9. Power the printer on at the front panel. Align the printheads Precise alignmen t between printheads is essential for accurate colo rs, smooth color transitions, and sharp edges in gra [...]

NOTE: If the paper has ja mmed, it is recommende d that you reinsert the printheads and initiate the realignment procedure with th e Image Quality Maintenance menu . CAUTION: Do n ot use transparent or semi-transpa rent paper to align the printheads. Reinsert printheads procedure 1. If the realignme nt process is run ning an d the wrong paper is lo[...]

3. If the loaded paper is satisfactory, th e printer ru ns the reali gnment and prints a realignment pa ttern. Ensure the windo w is closed, as a strong light s ource near th e printer during printh ead realignment can affect alignment. 4. The process takes about five minutes. Wai t until the front-pan el display shows the process complete before u[...]

17 Troubleshooting general printer issues ● The printer does not prin t ● The printer seems slow ● The printer prin ted on undesirab le paper ● Communication failures between compu ter and printer ● Cannot access HP Easy Printer Care (Win dows) or HP Printer Utility (Mac OS) ● Cannot access the Embedded Web Server ● Automati c file sy[...]

The printer does not print If all is in order (paper loaded, all ink compone nts installed, and no file errors), there are still reasons why a file you ha ve sent from your co m puter may not sta rt printing when exp ected: ● You may have an elec trical power problem. If there is no activity at all from the printer, and the front panel does not r[...]

whichever paper is loaded. L oad your desired paper, see Paper handling on page 35 , and select your paper type sp ecifically in the dr iver. ● In the Windows driver dia log: sele ct the Paper /Quality tab, then select yo ur paper ty pe in the Paper Type drop -down list. ● In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel,[...]

3. If you have a TCP/IP connectio n to your printer, pr ess the Menu key to return to the main menu and select the Conne ctivity menu icon again. 4. Select the type of conne ction you a re using. 5. Select View Info rmation . If you still cannot co nnect, switch th e printer off and back on with the Power key on the front panel. Cannot access the E[...]

A file system check is taking place; it can take up to 40 minutes. Please wait until it finishes. CAUTION: If you turn the printer off before the file system check has finished, the file system could be seriously damaged, making the printer's hard disk unusab le. In any case, the file system check will restart from the beginning wh enever you [...]

● Microsoft Office features or pape r saving options ● Back to front printing If you are using the HP-GL/ 2 driver, the following f eatures are not available. ● Print Preview ● Back to front printing To get the same results, use the e quiva lent features available in QuarkXPre ss. Printer alerts Your printer ca n communicate tw o types of a[...]

18 Front-panel error messages Occasionally you may see one of the following messages appear on the front-p anel display. If so, plea se follow the advice in th e Recommendation column. If you see an error mes sage that does not ap pear here, and yo u feel in doubt about the correct response , contact HP Support. See Contact HP Support on page 196 .[...]

Message Recommendat ion PDL Error: Job clipped The image is too large for the paper or for the printer. Load larger paper if possible, or reduce the image size. PDL Error: memory full Restart the printer and try resending the job; if necessa ry, reduce the complexity of the job. PDL Error: out of paper Load more paper . PDL Error: parsing error The[...]

19 HP Customer Care ● Introduction ● HP Profess ional Services ● HP Instant Support ● HP Proactive Support ● Contact HP Support ENWW 193 HP Customer Care[...]

Introduction HP Customer Care offers award-wi nning support to ensure you get th e most from your HP De signjet, providing comprehensive, proven su pport expertise and new te chnologies to give you unique end-to- end support. Services include setu p and installati on , troubleshooting tools, warranty upgrades, re pair and exchange services, phone a[...]

For more information on HP Care Packs, please visit http://www.hp.com/ go/lookuptool/ . HP Installation The HP Installation service unpacks, sets up, and connects the printer for you. This is one of the HP Ca re Pack servic es; for more information, please visit http://www.hp.com/ go / lookuptool/ . HP Instant Support HP Instant Support Pro fession[...]

Contact HP Support HP Support is availab le to you by tele phone. What to do b efore you call: ● Review the troubleshooting suggestions in this guide. ● Review the relevant driver documentation. ● If you have installed third-party software drivers and RIPs, see their do cumentation. ● If you call one of the Hewlett-Packard offices, please h[...]

● Central America: 1 800 71 1 2884 ● Chile: 800 HP INVENT , 123 800 360 99 9 ● China: 800 810 59 59, 10 6564 59 59 ● Colombia: 01 8 000 51 HP INVENT, loca l 571 606 9191 ● Czech Republic: 420 261 307 310 ● Denmark: 70 11 77 00 ● Ecuador: 999 119, 1 800 225 528 ● Egypt: 202 532 5222 ● Finland: 0203 5323 2 ● France: 08 26 10 49 49[...]

● Panama: 001 80 0 711 2884 ● Peru: 0 800 101 11 ● Philippines: 632 88 8 6100 ● Poland: 22 566 6000 ● Portugal: 213 164 164 ● Puerto Rico: 1 80 0 652 6672 ● RSA: 27 11 258 9301, local 086 00 0 1030 ● Romania: 40 21 31 5 4442 ● Russia: 095 797 352 0, 812 3467 997 ● Saudi Arabia: 6272 53 00 ● Slovakia: 2 5022244 4 ● South Afri[...]

20 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specific ations ● Ecological spec ifications ● Environmental specifications ● Acoustic specifications ENWW 199 Printer specifications[...]

Functional specifications Table 20-1 HP 72 ink supplies Printheads Two inks in each printhead: gray and photo black, matte black and yellow, and magenta and cyan Ink cartridges Cartridges containing 69 ml of ink: gray, photo black, yellow, magenta, and cyan Cartridges containing 130 ml of ink: gray, photo black, matte black, yellow, magenta, and cy[...]

Table 20-5 Mech anical accuracy ±0.1% of the specified vector length or ±0.1 mm (whichever is greater) at 23°C (73°F), 50-60% relative humidity, on E/A0 printing material in Best or Normal mode with HP Matte Film ro ll feed. Table 20-6 Graphic languages supporte d HP PCL3 GUI, HP GL/2 RTL, CALS/G4, PDF ( HP Designjet T1100p s only) , PostScript[...]

Environmental specifications Table 20-10 Printer e nvironm ental specifications Temperature range Humidity range Operating for optimal print-quality 22 °C to 26°C (72°F to 79°F) 30% to 60% Operating for standard prin ting 15°C to 35° C (59°F to 95°F) 20% to 80% Printer without consumables 5°C to 40°C (41°F to 104 °F) Non-operating packe[...]

Glossary AppleTalk A suite of protocols that Apple Computer develo ped in 1984 for compu ter networking. Apple now recommends TCP/IP n etworking instea d. Bonjour Apple Computer's trade name fo r it s implementa tion of the IETF Zero conf specificatio n framework, a computer network technology used in Apple's Mac OS X fr om version 10.2 o[...]

Jetdirect HP's brand name for its series of pr int server s that allow a printer to be connected directly to a local area network. LED Light-Emitting Diode: a semiconductor de vice that emits ligh t when electrically stimulated. MAC address Media Access Control address: a unique identifier used to iden tify a particular de vice on a network. I[...]

Index A accessories order 145 account ID requiring 25 accounting 116 acoustic specifications 202 administrator's password 24 alerts errors 190 turn on and o ff 24 warnings 190 B banding problem s 155 basket output problems 154 black and white 67 black point compensation 81 blurred lines 165 buzzer on/off 31 C calibration color 74 cannot load p[...]

print quality 61 printer utility software 187 printhead informati on 124, 162, 166 rendering intent 83 replace ink cartridges 121 replace printheads 125 reprint 112 reset cutter life counters 132 reset paper advance 157 resize 64 RGB source prof ile 82 select display contrast 31 select drying time 56 select graphics language 33 select I/O timeout 1[...]

print on loaded paper 55, 186 printed on wr ong paper 18 6 profiles 55 select type 55 size 61 sizes (max and min 200 usage 116 view information 54 paper conflicts, handle 22 paper not i n driver 150 paper types 142 password administrator' s 24 security 24 PDF clipped 172 PDF missing objects 172 physical specifications 201 platen cleaning 168 p[...]

U unload paper roll 49 roll out of paper 50 roll with paper 49 sheet 53 sheet with paper menu 54 sheet with Unload paper key 54 usage information turn on and off 23 using this guide 2 V Visio 2003 , no output 189 W warranty extensions 194 208 Index ENWW[...]