HP LaserJet 6L manuel d'utilisation

1 Copyright ©1997 Hewlett-Packard Company Printed in Singapore 5/97  6 HP LaserJet 6L & *C3998-90902* *C3998-90902* C3998-90902[...]

Take a look at all HP Support has to offer! Thank you f or your purchase. Along with y our product, you receive a variety of suppor t services from Hewlett-P ac kard and our suppor t par tners designed to give y ou the results you need, quickl y and profess ionally . Online Services : f or 24-hou r access to in f ormation ov er your modem, we sugge[...]

Customer Sup port Option s Worldwid e In addition to the phone numbers listed below , appendix B, “W arranty and Suppor t Inf ormation" contains worldwide sales and ser vice addresses and phone numbers f o r co u ntrie s/region s no t l i ste d her e . U .S. and Canada: Customer Support & Pr oduct Repair Assistanc e (Please refer to the [...]

HP Lase rJet 6L Printer an d Compa nion Printing Solution User’ s Guide[...]

Copyright Information © 1997 Hewlett-Packard Company All Rights Reser ved. Reproduction, adap tation, or translation without pr ior written permiss ion is prohibited, except as allowed und er the copyright laws. P ar t number : C3 998-90902 First Edition, May 1997 Documenta tion W arranty Statement The inf or mation contained in this document is s[...]

T ABLE OF CONT ENTS 1 Set Up Introduct ion .............................. 1 - 1 Minimum System Requi rements ................... 1 - 2 Checking Contents .......................... 1 - 2 Identifying Y our Printing Solution ’ s P ar ts ............... 1 - 3 Identifying Y our Printer’ s P ar ts ................... 1 - 3 Identifying Y our Companion[...]

3 Using the HP Laser Jet Co mpanio n Bef ore Using the HP LaserJet Compani on .............. 3 - 1 Using the Direct Copy F eatu re ....................3 - 2 Using the HP Las erJet Compani on Copier Software .........3 - 4 Scanning Docu ments to Y our Computer ...............3 - 7 Using F ax Link s ............................ 3 - 8 Using Electronic[...]

Scanner St ops in the Middle of Scanning ............. 5 - 9 Clear ing P aper Jams from the HP Las erJet Companion ..... 5-10 Companio n Error Messages ................... 5-11 HP LaserJet 6L Pr inter and Compani on Installat ion Problems . . . 5-14 Solving HP LaserJet 6L Print Qualit y Problems ........... 5-15 Solving Scanned Imag e Problems ....[...]

Contents-4 EN[...]

1 Set Up Intr oduction Congratulatio ns on y our purchase of the HP LaserJet 6L Pr inter and Compan ion Pr inting Solu tion. Y our HP Las erJet 6L Printer and Compan ion work together so you can be more productive right at your desk. • Print— Produce high-qua lity 600 dpi document s right at yo ur desk. The printer’s fast spe ed and small siz[...]

Minimum System Requiremen ts Bef ore setting up and installing your HP LaserJet 6L Printer and Companio n Printing Solution, make sure the f ollowing system requirements are met. • 486 processor • 8 MB RAM (Windows® 3.1 x )o r 16 MB RAM (Windows 95) • Bidirectional communication or ECP port Note The HP LaserJet 6L printer also suppor ts prin[...]

Identifying Y our Printing Solution’ s Pa r t s Identifying Y our Printer’ s P ar ts Bef ore using your prin ter , make sure you can identify the following par ts: A = F ront Output Slot G = P aper Input Suppor t B = P aper P ath Lev er H = Single-Sheet Input Slot C = F ront P anel Button I = P aper Input Bin D = Indicator Lights J = P aper Gui[...]

Identifying Y our Comp anion’ s P ar ts A Output Slot B Release Leve r (for cover; one lever on each side) C Paper Edge Guid es D Paper Supports E Input Slot F Paper Tray G To PC button—sc an (light gray) H To Printer Button —copy (dark gray) I Image Sensor Roller J Paper Pick Roller K Image Sensor L Cover Figu re 1-2 1-4 Set Up EN[...]

A Kingston Loc k Latch B To PC Conne ctor C To Printer Conne ctor D Power Conne ctor E Paper Releas e Lever Note The King ston Lock Latch is a conn ector used with a King ston Lock to secure devices to your desk. Conta ct you local deale r f or av ailabili ty . Figure 1-3 1 Installation EN Set Up 1-5[...]

Setting Up Y our Printing Solution Step 1: Installing the HP LaserJet T oner Car tr idge It is recommended that you use HP LaserJet toner cartridges. HP has designed the printe r, toner cartridge s, and toner formula to work tog ether to give you optimal image quality from you r printer. Caution To prevent damage, do not exp ose the toner cartridge[...]

Step 2: Attach ing the Label to the Pr inter A sheet of labels was shipped in the Paper Outpu t Bin of yo ur printer. You will need to attach the label titled “Remove Paper Before Reloadin g” to your printer. 1 Carefully remove the label from its backing shee t. 2 Attach the label to the printer’s Paper Input Bin. As the label indicates , alw[...]

Step 3: Loading P ape r into the Pr inter Before loading paper into the printer, you will want to raise the pape r supports located behi nd the Paper Input Bin and the Paper Output Bin. Using pape r supports ca n help preve nt unwan ted paper curl and paper jams. These supports ca n be extended for diff erent lengths of paper. 1 Raise the paper sup[...]

Step 4: Conne cting the P arallel Cab le You will need to conn ect a parallel cabl e (purchased separately ) between your HP LaserJet 6L Printer and Compan ion. Note For best result s, it is imperative that you use a high-qua lity IEEE-1284 compliant parallel cabl e, such as the HP LaserJet cable, bet ween the printe r and com puter. This cable sup[...]

Step 5: Connecting the Interf ace Cable 1 Plug the interface cable that came with your printing solution into the To PC Connector on the HP LaserJ et Companio n. 2 Plug the opposite end of the inte rface cable into the parallel port on your computer. Caution Be sure to co nnect the cable to a parallel port on your comp uter rather than a serial por[...]

Installing the HP La serJet 6L Printer and Comp anion Usin g CD-R OM The HP LaserJ et 6L Prin ter and Compan ion CD-ROM installs the drivers and the P aperP or t for HP software onto your computer’ s hard drive. The CD-ROM contains software solutions that suppor t both Windows 3.1 x and Windows 95. Note Y ou will be given the option to install th[...]

Making Fl opp y Disk s Using the MakeDisk Utility If you do not hav e a CD-ROM drive, you can make a set of so ftware installati on disks from the compa ct disc if you have access to a CD-ROM driv e. Y ou will need a maximum of 10 b lank 1.4 MB flopp y disks. Note If you do not hav e acces s to a CD-ROM drive and need to order the HP LaserJet 6L Pr[...]

Installing Softw are Fr om Disks The f ollowing section lists sev eral diff erent methods of installat ion. Use the meth od that is appropr iate for your computer system. Standard Installation f or Windows 95 This setup ins talls the HP LaserJ et Printer and Compani on software for Windows 95. 1 Click Star t , select Shut Down , choose Shut Down th[...]

Custom V ersus T ypical Installa tion When inst alling software for the HP LaserJet 6L Printer and Compani on, you may see a dialo g bo x asking if you prefer a T ypical or a Custom installati on. The T ypical installatio n installs all of the HP recomme nded software. If you ch oose to do a Custom inst allation, you will be asked wheth er you want[...]

T esting the In stallation After completin g the setu p process, test your HP LaserJ et 6L print er , HP LaserJet Companio n, and the P aperP or t software to ensure the setup was successful. Printing a self-test page with you r HP LaserJet 6L Printer A self-test page can be use ful in identifying your printer’ s configuration and to ensure that [...]

To test the Companion’s installation Note Bef ore testing the Companio n’ s installation, see the precau tions listed in chapter 3, “Before Using the HP LaserJet Companio n.” 1 Raise the paper tra y and paper suppor ts. 2 Place a docum ent, face forw ard and top down, in the paper tra y . Adju st the paper edge guide s by sliding them to th[...]

4 Place the document in the paper tray again , f ace f orward and top down, and adjus t the paper edge guid es. 5 Press [T o[PC] . The f eed mechanism will pull the page through the HP LaserJet Companio n. Note If the page does not scan or you encou nter a communicati on problem when scanning, you ma y need to change your computer’ s parallel por[...]

Uninstall ing the Software If necessa r y , you can remov e the HP Las erJet Compani on and the P aperP or t software comp onents and references from your computer . To un install the software 1 F rom the P aperP or t program group in Windows, double-click the Uninstall HP LaserJet Compan ion ico n. 2 F ollow the instruc tions on the screen to unin[...]

Using O nline Help When you installed y our HP LaserJet 6L Printer and Companion software, y ou also inst alled online help. Onlin e help cont ains detailed procedures that guide you through any task you want to perform with your printer . It provides informat ion that is sp ecific to the current prin ting task. Y ou can acc ess online help by sele[...]

Installing Me mor y Car ds (DRAM) Your HP LaserJet 6L printer is capa ble of acceptin g any 70ns or faster (such as a 50ns), 5V, DRAM memory card meet ing JEIDA specificatio ns. Hewlet t-Packar d offers 1- , 2-, and 4-M B DRAM memory cards. Note Some printer drivers have an adjustable memory setting. After installin g or removing a memory card, thi[...]

2 Printing Bef ore Printing It is impor tan t that you beco me f amiliar with y our pri nter’ s front panel. The F ront P anel consist s of one button and three indicator lights. • Error (Amber) • Data (Green) • Ready (Green ) The lights will be in one of the f ollowing states : On Off Blinki ng EN Printin g 2-1[...]

The Front P anel Use the F ront P anel to deter mine the status of your pr inter and to accomplish the following tasks: Status Condition Cause Action No lights are on or blinking. Prin ter is in SleepMode or power has been disconne cted. If you wish to print, press and release the F ront P ane l button or send the job to prin t. If no resp onse , c[...]

Selectin g Print Media The type of media you select affects pr inter performance and prin t quality . Selecting Media T ypes If av ailable in your area, it is recommended that you use HP LaserJet or HP Multipur pose pape r (since it has been designed specific ally f or use with your printer) or paper meeting HP’ s specifications. Y ou can als o u[...]

Selecting the O utput P ape r P ath Caution To avoid pape r jams, do not switch the Paper Path Leve r once printing begins. 1 Set the Paper Path Leve r to the upper position to use the Paper Output Bin. By doing so, the sheets will stack in the correct order. 2 Set the Paper Pat h Lever to the lower position to use the Front Output Slot . This stra[...]

Using the Single -Sheet Input Slot You can print one sheet of print media at a time witho ut unloading the Paper Inpu t Bin. To do so, you will need to load one sheet into the Single-Sheet Input Slot . The printe r will take from the Single -Sheet Input Slot bef ore it tak es from the Input Bin. Note The Single-Sheet Inp ut Slot is help ful when th[...]

Printing on Letterh ead an d En velo pes Letterhead 1 If you are printing a shee t of letterhead foll owed by regular sheets of paper, plac e a she et of letterhead into the (A) Single -Sheet Input Slot and regular she ets of paper into the (B) Paper Input Bin. If you are printin g several sheet s of letterhead in succession, fill the Paper Input B[...]

Printing T ask s Y our HP LaserJ et 6L Prin ter’ s capabiliti es include duplex pr inting, pausing between pages, and stopping a print job . Y ou can also reset your printer if nec essar y . Printing on Bo th Sides (Du ple xing) When you print on both sides of a she et, you ma y notice a difference in the wa y the pri nter perf or ms. When prin t[...]

P ausing Y our Printer Between P ages Occasionally , you ma y need the printer to paus e so that you can load special media , such as lett erhead. If you spec ify Manual F eed in your software, the printer will pause before the first page and between each page you prin t. This will give you time to load the special media. T o resume prin ting, pres[...]

Printing on Special Med ia Y our pr inter is designed to pr int on a variety of media, including transparencies, envelopes, and cus tom-made paper . It is recommen ded that you use HP media or media meet ing HP’ s spec ifications. See appen dix B, “Access ories and Supplies Infor mation” to order HP’ s special media or the HP LaserJet Pri n[...]

Managing HP LaserJet T oner Car tridg es It is recommended that you use HP LaserJ et ton er car tr idges. HP has designed the pr inter , toner car tridge, and toner formula to work together to give you opti mal image quality from your pr inter . T o order an HP LaserJet ton er car tr idge, see “Acc essories and Supplie s Inf or mation” in appen[...]

3 Using the HP Las erJet Com panion Bef ore Using the HP La serJet Compan ion The HP LaserJ et Compan ion can copy and scan various types of items, from business cards (2 by 3.5 inc hes, 5.1 by 8.9 cm) to 8.5- by 30-inch (21.6 by 76.2 cm) pages. The HP LaserJet Compan ion als o accepts 16- to 28-pound (60 to 105 g/m 2 ) bond papers, maga zine pages[...]

Using the Direct Copy Fe ature The Direct Copy f eature allows you to prin t single copie s of a docu ment directly from your HP LaserJet Compan ion to your printer with or without your compu ter tur ned on . T o make direct cop ies, y our pri nter must be directly connect ed to y our HP LaserJet Companio n. Note Y ou cann ot print direct copie s t[...]

3 Press [T o[Printer] . The docu ment f eeds throug h the HP LaserJet Compan ion, and your printer pr ints a copy . If y ou need to stop the copy , press [T o[Printer] again. T o remov e the document, see “Clearin g P aper Jams from the HP Lase rJet Companion” in chapter 5. Tip Use the HP Las erJet Companio n Copier software to make multiple co[...]

Using the HP La serJet Com panio n Copier So ftware The HP LaserJet Compani on Copier sof tware works much like a photocopie r in that it allows you to enlarge or reduc e the image, control the brig htness and contrast, con trol the number of cop ies made of an item, and coll ate copies. To send an image to the HP LaserJet Co mpanion Copier soft wa[...]

To adjust the copy size and quality 1 In the HP Lase rJet Companio n Copier screen, click Fit to Page to create the biggest represent ation of the image pos sible without distor ting the image. - Or - Drag the Sca le slider to adjus t the size of the scanned image . The scale will allow you to adjus t the image in 25-percen t incremen ts. 2 Drag th[...]

To print the cop ies 1 T ype the number of copie s to print in the Copies field. 2 Select whic h pages you want to pri nt in the Rang e of P ages field. 3 If you se lect a range of page s and more than one cop y , you can sele ct Collate to print the copie s into sets. 4 Click Setup to se tup the printer , if necess ar y . 5 Click Start to pri nt t[...]

Scann ing Docume nts to Y our Compute r These procedures desc ribe scannin g a document and sending the image to your computer , which is the first step to f axi ng, filing, and using the OCR software. To scan a do cument 1 Raise the pape r tra y and pape r suppor ts. 2 Place the docu ment face f orward and top down in the paper tra y , and adjust [...]

Using Fax Links Y ou can scan an item into the P aperP or t software, add annotati ons, and f ax the item provided that your computer has access to a f ax modem and f ax software. Note F or inf or mation on links, see P aperP or t Help. To send items using the fax link 1 In Desktop View , select the item you want to f ax. 2 If you do not want the P[...]

Using Ele ctr on ic Folders After scanning an item to your co mputer , you can file it in elec tronic f olders in the P aperP or t software. Filing Items in Folders The P aperP or t sof tware provides you with an initi al set of f olders tha t appea rs in a column down the left side of Desktop View . To file an item in a fold er 1 In Desktop View ,[...]

Displaying Items in Folder s The content s of a f older are always dis pla yed in the order in which they appeared when you last opene d the folder . To display items in a folder Click the f older icon. Thumbna ils of the contents of the folder are display ed on the Desktop. To display a list of folder con tents 1 F rom the Edit menu, choose Browse[...]

Editing Sca nned Imag es Using O CR Links Once text is scanned into the P aperP or t software, the text becomes an image that cannot be edited . Howe v er , the P aperP or t software has optical characte r recognition (OCR) software to process scanned text when using a W ord Processin g or Spreadsheet link icon . The OCR software conv er ts the sca[...]

The P aperP or t sof tware ca n proces s te xt with the OCR software and then place the editable te xt on the Clipboard. Y ou can pas te the text into another applic ation, su ch as a word proces sor. To process text using the “Cop y As Text” command 1 In Desktop View , selec t an ite m. 2 F rom the Edit menu, choose Copy As T ext . The text is[...]

Adjustin g Cop y an d Scan Qu ality The HP LaserJ et Compan ion Settings utilit y allows you to control the quality of the copied and scanned images, including doc uments copied by the Direct Copy f eatu re. P erf or m the f ollowing st eps bef ore scanning an item to cha nge the sc an mode, bri ghtness, contrast, resolut ion, and width of the scan[...]

Setting Cus tom Resolution and Bit De pth If you are using the Custom mode, y ou can select the resolu tion and bit depth of the scan. To set the resolutio n and bit dep th 1 Click Modify . 2 Select the resolution you want. • 150 dots per inch (dpi)—Produc es a smalle r file size and faster scan. • 300 dpi —Produces a sharp, higher-qualit y[...]

4 W orking in the P aperP or t Softw are General Features The P aperP or t software allows you to find, annotate, and organize scanned items . Y ou can also elec tronically link scanned docu ments to other applications suc h as f ax, electronic mail (e-mail), and word processing applic ations. Unles s you spec ify otherwise, the P aperP or t softwa[...]

A Command Bar B Folders C Link Bar D Status Bar To switch between Deskto p View and Page View • Click Desktop or Page on the Command Bar. • From the View menu, choose Page View or Desktop View . • In Desktop View, doub le-click an item to display that item in Page View. Figu re 4-1 4-2 Working in the P aperP or t Software EN[...]

The Command Ba r The buttons on the Command Bar provide quick access to v arious commands on the menus. Some of the buttons are not av ailable in both views. Icon Description Icon Description Desktop —Switc hes from P age View to Desktop Vie w. A vailab le only in P age View . Duplica te —Mak es an electronic cop y of the selected item. Av aila[...]

Setting Pre ferences Y ou can customize the P aperP or t software so it displays acc ording to your pref erences . To select prefer ences 1 F rom the Edit menu, choose Preferences . The P aperP or t Preferences dialog box appears. 2 Click the Desktop icon. 3 Select the options you want. The options are explained in the following table. Option Descr[...]

A utoma tic Saving Ev er y item in the P aperP or t software is automatic ally sav ed as soon as you sc an it. Any changes that you mak e to an item, such as adding a note or giv ing an item a new title, are automa tically sav ed as well. If y ou want to delete items from the Desktop but sav e back-up copies or sav e them in som e other f or mat, s[...]

Rotating or Flipping an Item Rotate a page in 90-degree incremen ts or flip it in 180 degree increments to change the direction of an image on the page. To rotate or flip an item 1 Select the page you want to rotate, or display it in P age View . 2 Do any one of the f ollowing: • From the Page menu, choose Rotate Right or Rotate Left to rotate th[...]

Undoing an Action T o undo the last actio n you made in the P aperP or t software, from the Edit menu, choose Undo . F or example, if you move a thumbnail on the Desktop, choose Undo Move , and the thumbnail will mov e back to its original location. Similar ly , if y ou highlight a section of te xt on a page in P age View , choose Undo Highlight to[...]

W orking in Desktop View Desktop View provides an ov erall view of P aperP or t items and stacks . Each item in Des ktop Vie w is shown as a thumbna il (an icon representing a scanned item). Selecting Items Bef ore perf orming an actio n on an item, such as moving it or prin ting it, you must select the item. A red (or dar k) line around an item in[...]

Moving and Arranging Items If y ou would like to organize the items in Desktop View , you can either mov e each thumbnail with the mouse or use the P aperP or t software’ s Arrange f eature. T o mov e an item, drag it to a new loca tion in the Desktop View . T o arrange all of the items in Desk top View , from the Desktop menu choose Arrange Desk[...]

W orking with Stacks In the P aperP or t software, a stack is an item with multiple pages. Use the stack f eature to organize multipage documents. When you use the automatic document f eeder to scan a document, the document will appear as a multipage stack in Desktop View . When you scan an item, each scanned page appe ars in Desk top View as a one[...]

Navigating Within a Stack T o mov e between pages in a stack, select the stack and click the arrows on the scroll bar (P age Navigator) below the stack. T o mov e to a sp ecific page in a stack, click the middle of the P age Navigator scroll bar to bring up the Go T o P age dialo g box or choose Go T o P age from the Page menu. Then enter the page [...]

Reordering P age s in a Stack After creatin g a stack, y ou can reorder the page s. To reor der the pages in a stack 1 In Desktop View , select the stack. 2 F rom the Desktop menu, choose Reorder . A dialog box displa ys the current order of the pages in the stack. If the page you want to reorder is not visible, us e the horizontal scroll bar . 3 S[...]

To cop y a page in a stack 1 In Desktop View , sel ect the stack. 2 Use the P age Navigator to mov e the page you want to cop y to the top of the stack. 3 F rom the Desktop menu, choose Duplicate Current P age . A dupli cate of the selected item appears as a new , untitled item in Desktop View . Adding Summar y Information to Items Y ou can add sum[...]

W orking in P age Vie w P age View displays an item one page at a time and allows you to read and add anno tations to a page. Use the Navigators to display other pages of a stack, see other items, or enlarge the image. A Zoom Navigator —Click the “minus” and “plus” magn ifying glasses to reduce or enlarge the image . Click Actua l to retu[...]

Changin g the Display Size of an Item Use the Zoom Navigator or Zoom comma nds from the View menu to zoom in and display the details of a page, or zoom out and make the page smaller on the screen while in P age View . The page magnification is shown in the status bar in P age View . Use any of the following methods to change the displ a y size: •[...]

The P aperP or t Viewer Y ou can share P aperP or t items, including contracts, budgets, repor ts, and letters, with others who do not own P aperP or t software. With P aperP or t Viewer , others can view and pri nt P aperP or t items. Obtaining Copies of the P aperP or t Viewer P aperP or t Viewers are av ailable f or free on CompuSer ve and on th[...]

5 T r oubleshooting and Maintenance Chec k Here Fir st Bef ore proce eding, check the items listed below . If you can not resolve a problem, contact HP FIRST f or assistance. Phone numbers are listed on the suppor t page s at the front of this manual. • Is the power supply connected to the HP LaserJet Compan ion and plugged into an electric al ou[...]

HP LaserJet 6L Printer Operation Pr oblems Printing a S elf-T est P age A self-test page ca n be useful in identifying your printer’ s configu ration and to ensure that your printer is work ing proper ly . To prin t a self-test page 1 Make sure that the Ready light is on and all other lights are off. If necessa r y , wake up the printer by briefl[...]

Clearing P aper Jams from Y our Printer Occasionally , pape r can become jamme d while printing. The following lis t shows some possible caus es: • The paper was loade d improperly. • The Paper Path Lever was adjus ted while a job was printing. • The Printer Door was opene d while a job was printing. • The paper being us ed does not meet HP[...]

P aper Will No t Feed into the Printe r If the print media does not feed into your printer, briefly press and releas e the Front Panel button. The printer will again attempt to feed the media . If this is unsucce ssful, try the following procedu re: 1 Remove the print media from the Paper Input Bin, realign the media, and reload it into the printer[...]

Printer Me ssages If y ou are having problems with your pr inter , check the F ront P anel Indicator lights. Deter mine their status, then use the f ollowing table to help pinpo int and solv e printer problems. Symptom Possible Cause Recommended Action The printer isn’t responding afte r “print” is select ed in the softwa re. The printer may [...]

Symptom Possible Cause Recommended Acti on All the printer’s lights are off and the printer does not respond after atte mpts to wake it up. The printer is unp lugge d from the power source . The printer has malfuncti oned. Check the powe r cord connectio ns and power source. T ry a diff eren t outlet. Ref er to the suppor t pages on the inside fr[...]

Symptom Possible Cause Recommended Action Printer is not responding; the system is locked up. The page is too complex f or the printer’ s memory capacity . F ree up disk space on your computer or defr agment the driv e. Enab le “Print Mana ger in Windo ws 3.1x systems” on your PC . Run fe wer softw are programs at the same time on your PC . D[...]

HP LaserJet Companion Operation Pr oblems Scanner Will Not Scan If the HP Lase rJet Companion is unable to scan, try the f ollowing: • Ensure that the interface cable that was shipped with your HP LaserJet Companion is connected to your computer’s parallel port and to the To PC connector on the HP Las erJet Companion. • Unplug the HP Las erJe[...]

• If you still encounter com munication problems after ve rifying that the parallel port is con figured for bidirectional comm unication, there might be a conflict with other software your computer. Because the HP LaserJet Companio n shares the parallel port with printers and other devices, software that uses these devices must occ asionally rele[...]

Clearing P aper Jams fr om the HP Las erJet Companio n The HP LaserJet Companio n will not automatically stop when a page misfeeds or jams. To remo ve paper 1 Press [To[PC] or [To[Printer] during a scan to stop the scan. If scanning more than one page , remove any additional pages from the paper tray. 2 Pull forward on the release levers and pull t[...]

Compan ion Error Messages When a problem occurs, an error message ma y be display ed on your computer . This section explains what to do if you see one of these messages. Symptom Category Recommende d Action An unsuccessful appli cation e xit has left Windo ws in an unstab le state. Y ou should restart Windo ws. Genera l This can occur if yo ur com[...]

Symptom Category Recommend ed Action P ape rP or t is out of avai lab le system memory . Please close some other appli cation(s) and select Retry to proceed, or select Cancel to close P aperP ort. There is not en ough av aila ble memory to complete this opera tion. Please see P ape rP or t Help or the T roublesh ooting section of your User’ s Gui[...]

Symptom Category Recommende d Action The Desktop file is either damaged or missing. P aperP ort will continue with a new Desktop . Desktop The desktop file contains in formation you need for accessing the items on the Desktop . If this fil e is damaged, you may be able to fix it with the MAXFIX utility . Run MAXFIX.EXE and then follo w the instruct[...]

HP LaserJet 6L Printer and Companion Installation Pr oblems If you are having installa tion problems, check the f ollowing table. Also , you can ref er to online help by selecting Help on your menu bar . Symptom Recommended Actio n Window message dur ing installation reads : “File in Use.” Quit all software . Remov e all software from the Star [...]

Solving HP LaserJet 6L Print Quality Pr ob lems Use the f ollowing tab le to help pinpoint and solve print quality problems. Symptom Pos sible Cause Recommended Actio n Print is fade d or you notice a block of vertically aligned white streaks. The toner car tridge may be getti ng low on toner . The paper y ou are using ma y not meet HP’ s paper s[...]

Symptom Possi ble Cause Recommended Action Horizontally aligned black streaks or smears appear. The toner car tridge may not be instal led properly . The toner car tridge may be def ective and need replacing. Printer may need repair . Remov e the car tridge and reinser t it. See chapter 1, “Installing the HP LaserJet T oner Car tridge” for inst[...]

Symptom Pos sible Cause Recommended Actio n Background scatter appears on a printed page. Bac kground sc atter results from bits of toner distrib uted on the front or back of a printed page. Backg round scatter often is isolated to a specific area of the page. Change the paper type , weight, or surf ace finish. T o order HP’ s paper specific atio[...]

Symptom Possi ble Cause Recommended Action The bottom of the page is blank or part of a graphic’s image is cut off. Y our page ma y be too comple x f or the standard printer memor y . Set the resolution to 300 dpi through your so ftware or printer driv er . Y ou ma y need to install additional memor y . See chapter 1, “Installing Memor y Cards [...]

Symptom Pos sible Cause Recommended Actio n Blank Pages (All Pages) The toner car tridge may be improp erly installed. The toner car tridge may be compl etely out of toner . The printer may need to be ser vice d. Mak e sure y ou remov ed the entire length of the sealing tape from the toner car tridge before y ou installed it. See “Installin g the[...]

Solving Scanned Image Pr oblems Symptom Recommended Actio n Scanned images are too light or too dark. Adjust the brightness sensitivity in the Paper P or t software settings. See “Adjusting Copy and Scan Quality” in chapter 3. Scanned images have unwa nted lines through them. Recalibrate the HP LaserJet Companion to improv e the image quality .[...]

Symptom Recommended Action Paper in the printer is large enough to print the scanned item, but the image is printed on two pages. The HP LaserJet Companion has a default of Letter (8.5 by 11 inches , 21.6 by 27.9 cm) or A4 siz e (210 x 297 mm) paper . P erf or m the f ollowing steps to change the default paper size: 1. Click Setti ngs in the P aper[...]

Recalibrating the HP LaserJet Companion Recalibrating the HP LaserJet Compani on fine-tunes the amount of blac k and white that will appear on the scanned image. Y our HP LaserJet Companio n was calibrated at the f actor y . Howe v er , y ou ma y need to recalibrate the HP LaserJet Companio n if y ou noticed that the item scanned to the computer pr[...]

Solving HP LaserJet Companion Links Pr ob lems Symptom Recommended Action Links in the Pap erPort software do not appear (Application link does not appear on the PaperPo rt desktop). If the link is to an e-mail application, see the “Missing E-mail Links” section later in this table. If the link is to another type of application, go to appendix [...]

Symptom Recommended Actio n Lotus cc:Mail link icon does not appear. Contact y our e-mail system administrator . The link to Lotus cc:Mail requires a Lotus cc:Mail file called VIM (Vir tual Interf ace f or Messaging). NO TE : VIM files were not shipped with Lotus cc:Mail v ersions prior to 2.0, but they can be downloaded from the cc:Mail forum on C[...]

Solving HP LaserJet Companion Impor t and Expor t File Pr oblems “Impor t Fax for Win Fax PRO 4.0” does no t app ear in the File men u. Check y our WIN.INI file for the line Fax Path=<path> under the section [winfax] , and then che ck this path f or the file ST A TUS.FTM. If either is missing, tr y reinstalling WinF ax PRO . Exported file[...]

Solving Har d-to-Resolve Prob lems The f ollowing instr uctions will help you troub les hoot Windows prin ting problems usin g DOS. Note Bef ore troubleshooting from DOS, make sure your printer can print a self-test page. (See “Prin ting a Self-T est P age” ear lier in this chap ter .) T o es tablish basi c communication to the printer , f ollo[...]

Printer Sta tus Response Solution (s) Printer is not responding. Command prompt (c:) returned. Disconnect , then reconnect the parallel cable at both ends. Ensure a direct con nection to the printer . Hold down CTRL , then press and release Break to free the k e yboard. T rying using a diff erent parallel cable (IEEE-12 84), parallel por t, or bot[...]

Maintenance To prevent excessive wear and preserve print quality, kee p your printer and scanner free of excess ive dust and debris. Cleaning Y our HP Lase rJet 6L Pr inter Note If you notice exc essive amounts of toner inside your printer, your toner cartridge may be defective. It is recomme nded that you use HP LaserJet toner cartridges to insure[...]

Cleaning Y our HP LaserJet Compa nion You might need to clean the HP LaserJet Compan ion after sca nning approximately ten pages of newsprint, if the ink on an item can be smudged with your hand, or if you scan items that have excessive amounts of dirt or dus t on them. To clean the ro ller and imag e sensor 1 Pull forward on the release levers and[...]

5-30 T roubleshooting and Mainte nance EN[...]

A Specifications HP LaserJet 6L Printer Specifications Environm ental Specifications Operat ing En vironment (Printer plugged into an AC outlet) : T emperatur e: 10 º C to 32.5 º C (50 º F to 90.5 º F) Humidity: 20%- 80% (no condensatio n) Stora ge Enviro nment (Printer unplugged from the AC out let): T emperatur e: 0 º C to 40 º C (32 º F t[...]

HP LaserJet Companion Har d ware Specifications Output Scanning Res olution 300 dpi Item Sizes Maximum 8.5 x 30 inches (21.6 x 76.2 cm) Minimum 2 x 3.5 inches (5.1 x 8.9 cm) HP LaserJet Companion Dimen sions Height 5.87 inches (14.9 cm) closed 7.13 inches (19.0 cm) paper tra y open 13.19 inches (33.6 cm) paper tra y open and paper suppor ts e xtend[...]

P aperP or t Software Specifications Input HP LaserJet Companion Printer Accessory Optical resolution 300 dpi Scanning modes OCR, F ax text: 300 dots per inch (dpi), 1 bit per pix el (bpp), thresholded F ax drawing : 300 dpi, 1 bpp, dith ered Business Card: 300 dpi, 4 bpp Sk etch (line ar t): 150 dpi, 4 bpp Edit image: 150 dpi, 8 bpp Custom: 150 or[...]

HP LaserJet Companion Printer Accessor y Pr oduct Saf ety Specifications The product meets the f ollowing specifications: UL 1950, Third Editio n CAN/CSA C22.2 No . 950-95 IEC 950:1991 +A1:1992 + A2:199 3 + A3:19 94 CENELEC EN 60950:1 992 + Am1:1992 + Am2:1993 + Am3:199 4 EMK O-TSE (74-SEC) 207/94 IEC 825-1:1996 (Class 1 LED) CENELEC EN 60825-1:19 [...]

HP LaserJet 6L Printer En vironmental Pr oduct Ste war dship Hewlett-P ackard has created the Environmental Product Ste wardship program on a cor porate-wide lev el to ensure that HP produc ts conf or m to national and worldwide environmental standards. Protecting the En vironment Hewlett-P ackard Compa ny is committed to providing quality products[...]

• Toner consump tion EconoMode use s about 50% less toner thereby extending the lif e of the toner car tridg e. • Paper use This printer allows manual duplexing (two-sided pr inting) and this reduces paper us age and the resulting deman ds on natural resources. • Transportation fuel con sumption and emissions HP LaserJet pri nters are shipped[...]

Laser Safety Statement The Center for De vices and Radio logical Health (CDRH) of the U .S . F ood and Drug Admin istration has implemented regulatio ns f or laser products manuf actured since August 1, 1976 . Complia nce is mandator y f or produc ts marketed in the United States. This printer is cer tified as a “Class 1" laser produc t unde[...]

Declaration of Conformity: HP Las erJet 6L Printer according to ISO/IEC Guide 22 and EN 4501 4 Manufacturer’ s Name: Hewlett-P ackard Company Manufacturer’ s Address: 11311 Chind en Boulev ard Boise, Idaho 83714 -1021, USA declares that the pr oduct Product Name: HP LaserJet 6L pr inter ; Las er Pr inter Model Number: C3990A Product Options: AL[...]

Declaration of Conformity: HP Las erJet Compan ion Printer Acc essor y according to ISO/IEC Guide 22 and EN 45014 Manufacturer’ s Name: Hewlett-P ackard Company Manufacturer’ s Address: 1131 1 Chinden Boulev ard Boise, Idaho 8371 4-1021, USA declares that the product Product Name: HP LaserJet Compan ion Printer Access or y Model Number: C3989A [...]

A-10 Specifications EN[...]

B W arranty and Suppor t Inf orma tion HP Limited 1-Y ear W arranty Statem ent 1 HP warrants to you, the end-user custom er , that HP hardware, accessori es and sup plies, will be free from def ects in materials and workmanshi p after the date of purch ase, f or the per iod sp ecified above. If HP receives notice of such defects during the warranty[...]

Har d ware Se rvice during the W arranty P eriod If your hardware should f ail dur ing the warranty period, HP offers the f ollowing suppor t options: • Express Exchange (avail able in the U.S. and Canada only): HP provides a printer (remanufac tured to like new condi tion) to you on the next working day. • HP Authorized Servic e Provider: You [...]

Acce ssories and Su pplies Inf ormation The f ollowing table lists items that are av ailable from HP Direct Orderi ng and through your local authorized HP deal er . • For most items, call HP Direct Ordering at (800) 538-8787 (U.S.). To order HP Las erJet paper, call (800) 471-470 1. • To find a dealer near you (or if your deale r is temp oraril[...]

HP Software Lic ense Agree men t A TTEN TION: USE OF THE SOF TW AR E IS SUBJECT TO THE HP SOFTW AR E LICENSE TER MS SET FO RTH BELO W . USIN G THE SOF TW AR E INDICA TES Y OUR ACCEPT ANCE OF TH ESE LICENSE TERM S. HP SOFT W ARE LICEN SE TERMS The f ollowing License T er ms gov ern your use of the accompa nying Software unless you have a sep arate w[...]

W orldwide Sales and Ser vice Office s He wlett-P ackard prod ucts are sold and suppor ted worldwide through Hewlett- P ackard Sal es and Ser vice Offices and through dealers. There are more than 240 Hewlett-P ac kard Sales and Ser vice Offices worldwide. Argentina: Hewle tt-P ackard Argen tina Montañese s 2140/50 /60 1428 Bue nos Aires Phone: (54[...]

Hungary: Hewle tt-P ackard Magy arorszag Erzseb et kiral yne utja 1/c H-1146 Bu dapest Phone: (36 1) 12 2-7411 (36 1) 252-45 05 F ax: (36 1) 122-3692 India: Hewle tt-P ackard Indi a Ltd. P aha r pur Busine ss Centre 21 Nehru Place New Delhi 110 019 Phone: (91 11) 647 2311 F ax: (91 11) 646 1117 Hardware Repair Cen ter and Extended W arranty Support[...]

Sweden: Hewle tt-P ackard Sv erige AB Skalhol tsgatan 9, Bo x 19 S-164 93 Kista Phone: (46 8) 444 -2000 F ax: (46 8) 444-778 1 Switzerland: Hewle tt-P ackard (Schwei z) A G In der Lub erzen 29 CH-8902 Urdo rf/Zürich Phone: (41) 1/7 53 71 11 F ax: (41 ) 1/753 77 00 T aiwan: Hewle tt-P ackard T aiwan Ltd. 8th Floor 337, Fu-Hsi ng Nor th Road T aipei[...]

B-8 W arranty and Suppor t Inf or mation EN[...]

INDEX A accessor ies, ordering B-13 Actual Size displa y 4-15 adding pap er 1-8, 2-24 adjusting paper guide s 2-29 alternative installation 1-14 ammonia 5-28 annotating pages 4-1 Annotation T ool Bar 4-1 4 annotations error message 5-13 fax 3-8 finding 4-3 PaperPort 3-8 rotated pages 4-6 undoing 4-7 applications exit error messag e 5-11 PaperPort s[...]

custom installation 1-14 Custom Mo de 3-13 custom sized media 2-23 custom sized paper , printing 2-29 customizing PaperPort preferences 4-4 cutting selections 4-14 D damage files 5-12 HP LaserJet 6L printer 1-2 HP LaserJet Compan ion 1-2 pages 5-11 damage d data error me ssages 5-13 error mes sages link 5-12 image error mes sage 5-11 data 5-13 clea[...]

f eatures PaperPort 4-1 f eed mechanism 3-1 file, error message 5-11 files damage 5-12 error mes sage 5-12, 5-13 formats 4-5, 5-25 in folders 3-9 problems 5-25 filing documents 1-1 in folders 3-9 Find button 4-3 icon 4-3 Fit T o Page 3-5 Fit to Wind ow displa y 4-15 flipping items 4-6 f older icon 3-1 0 f olders copying items between 3-9 creating 3[...]

flipping 4-6 moving 4-9 organizing 4-10 panning 4-15 PaperPort 4-1 rotating 4-6 saving 4-5 scanning 4-10 scrolling betw een 4-14 selecting 4-8 stacking 4-10 Summary Information 4-13 titles 4-5 J jams, paper 3-1 K keywords Summary Information 4-13 Kingston Lock Latch, identifying 1-5 L labels 3-1 attaching to printer 1-7 printing 2-29 tips for print[...]

PaperPort preferences 4-4 Summary Information 4-13 ordering accessories B-13 information B-13 supplies B-13 organizing documents 1-1 items 4-9, 4-10 output paper path 2-24 Output slot, identifying 1-4 ozone emission A-5 P P age button 4-3 page guides 1-4 P age icon 4-3 P age Navigator 4-14 P age Scroll Arrows 3-5 page suppor ts 1-4 P age View 4-1, [...]

pausing 2-28 pausing pr inting 2-28 PCL dr iver , selecting 1-14 photographs scanning 3-1 photosensitive dr um 5-16 P oland, sales and ser vice B-17 postcards, output options 2-24 power connector 1-5 consumption A-1, A-2 cord 1-2 cord, troubles hooting 5-1 requirements A-1, A-2 P ower Connector 1-5 preferences PaperPort 4-4 preparing for printing 2[...]

quality 3-13, 5-20 tips 3-7 to computer 3-7 to HP LaserJet Com panion Co pier 3-4 to printer 3-2 troubleshooting 5-8, 5-11, 5-20 screen, color 4-4 scroll arrows 3-5 scrolling between items and pages 4-14 through item 4-15 selecting items 4-8 self-stick notes 3-1 self-test page 1-15 sending f axes 3-8 Sensitivity slider 3-13 sensor , image 1-4 seria[...]

hiding 4-5 transparencies capacity 2-24 output options 2-24 printing 2-29 tips for printing 2-29 tra y , paper 1-4 troubleshooting basic steps 5-1, 5-5 blank pag es 5-18 checklist 5-1 common problems 5-1 SEE ALSO error messag es HP LaserJet Compan ion operation 5-9 installation 5-14 SEE self-test page wrinkled pages 5-18 T ru e T ype f onts, select[...]

1 Copyright ©1997 Hewlett-Packard Company Printed in USA 5/97  6 HP LaserJet 6L & *C3998-90902* *C3998-90902* C3998-90902[...]