HP Photosmart C6200 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation HP Photosmart C6200. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel HP Photosmart C6200 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation HP Photosmart C6200 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation HP Photosmart C6200 devrait contenir:
- informations sur les caractéristiques techniques du dispositif HP Photosmart C6200
- nom du fabricant et année de fabrication HP Photosmart C6200
- instructions d'utilisation, de réglage et d’entretien de l'équipement HP Photosmart C6200
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage HP Photosmart C6200 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles HP Photosmart C6200 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service HP en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées HP Photosmart C6200, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif HP Photosmart C6200, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation HP Photosmart C6200. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    HP Photo smar t C6 200 A ll-in- One s er i es W in do w s He lp[...]

  • Page 2

    Contents 1 HP Photosmart C6 200 All-in-One series H elp ......................... ................................. ..............3 2 HP All-in-On e overview The HP All-in-One at a glance............ .............................................. ........................................ ..5 Control panel overview....................... ............[...]

  • Page 3

    10 Use the cop y features Make a copy.......................................... .......................................................................... .........85 Preview your copy job................................................... ....................................................... ....85 Change the copy settings for the current job...[...]

  • Page 4

    1 HP Photosmart C6200 All-in- One series Help For informati on about the HP All -in-One, see: •“ HP All-in-One overview” on page 5 •“ Find more informatio n” on page 13 •“ Finish sett ing up the H P All-in-One” on p age 15 •“ How do I?” on page 31 •“ Load origin als and load paper” on page 33 •“ Print from your com[...]

  • Page 5

    Chapter 1 4 HP Photosmart C6200 All-in-One series Help HP Photosmart C6200 All-in- One series Help[...]

  • Page 6

    2 HP All-in-One overview Use the HP All-in-One to qu ickly and ea sily make copi es, scan docum ents, or pri nt photos from a memory card. HP pa pers that are specifi cally designed fo r the type of project you are printing p roduce the be st results. Th e Two-sided pri n ting acce ssory included wit h the HP All-in-On e lets you print on both side[...]

  • Page 7

    Label Description 6 Paper tray extender (also referred to as the tray extender) 7 Paper-width and paper-length guides for the photo tray 8 Photo tray 9 Paper-length guide for the main inp ut tray 10 Ink cartridge door 11 Memory card slots 12 Glass 13 Lid backing 14 Ethernet port 15 USB port 16 Power connection * 17 Two-sided printing accessory * Us[...]

  • Page 8

    Control panel feature s The follow ing diagram an d related table provide a quick reference to the H P All-in-One control pane l features. Ethernet Label Icon Name and Desc ription 1 Color graphics display (a lso referred to as the display): Displays menus, photos, and messages. The display can be pulled up and angled for better viewing. 2 Attentio[...]

  • Page 9

    Label Icon Name and Descript ion 11 Scan Menu : Opens the Scan Menu where you can select a destination for your scan. 12 Start Scan : Starts a scan. 13 Copy Menu : Opens the Copy Menu where you can select copy options, such as number of copies, paper size, and paper type. 14 Start Copy Black : Starts a black-and-white copy. 15 Start Copy Colo r : S[...]

  • Page 10

    Icon Purpose Shows that an unknown ink cartridge is inserted. Th is icon might appear if an ink cartridge con tains non-HP ink. Indicates that there is a wired network connectio n. Displa y sleep state To prolong the life of th e display, it dims aft e r two min utes of inactivity. After 6 0 minut es of inactivity , the display goes into a sleep st[...]

  • Page 11

    Photosmart Exp ress Menu The fol lowing opt ions are avail able in t he Photosmart Ex press menu when you insert a memory card or press Photo Menu on the control pan el. View Print Create Sha re Save Scan Menu The follow ing options are a vailable when you press t he Scan Menu button on the control panel. NOTE: The appl ications tha t appear on the[...]

  • Page 12

    Network Copy Menu The follow ing options ar e available wh en you press the Copy Menu button on the control panel. Copies Size Quality Lighter/Darker Prev iew Crop Paper S ize Paper Type Margin Shift Enhancement s Set As New Default s Help Men u The Help Menu menu provide s quick acce ss to key help topics and is available when you press the Help b[...]

  • Page 13

    For more informati on on using the HP Photosm a rt Software : • Check the Contents panel on the left. Look for the HP Photosmart Software Hel p contents book at the to p. • If you do not see th e HP Photosmart So ftware Help contents book at the top of th e Contents panel, access the softw are help through th e HP Solution Cente r. Chapter 2 12[...]

  • Page 14

    3 Find more information You can access a variety of re sources, both prin ted and onscre en, that p rovide information about sett ing up and using the HP Al l-in-One. Setup Guide The Setup Guid e provides instructions for setting up the HP All- in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have p[...]

  • Page 15

    Chapter 3 14 Find more information Find more informat ion[...]

  • Page 16

    4 Finish setting up the HP All-in- One After you have completed the steps in your Setup Guide, re fer to this section to help you finish settin g up the HP All-in -One. This sect ion contains imp ortant setup -related information f or your device, including inform ation on setting prefere nces. This section co ntains the following topi cs: • Set [...]

  • Page 17

    3. Press to highlight Set Country/Region , and then press OK . 4. Press to scroll thro ugh the countri es/regions. When the co untry/region you want to use appears, press OK . 5. When prompte d to confirm the count ry/region, press to highlight Yes or No , and then press OK . Set the default paper tray for DPOF printing Set the default paper tray t[...]

  • Page 18

    Play a slideshow on the display You can set up the H P All-in-One t o play a slideshow o n the display, simil ar to a screensaver on a comput er, when you are not using the device . There are two t ypes of slideshows that you can enable: • Demo Mode : appears after the HP All-in-One is in active for one minute and shows a set of predefined grap h[...]

  • Page 19

    Description Recom mended number of connected computers for best performance Supported softwa re features Setup instructions rear USB 2.0 High Speed port on the HP All-in-One. Ethernet (wired) connection Up to five computers connected to an HP All- in-One using a hub or router. All features are supported, including Webscan. Follow the instructions i[...]

  • Page 20

    If you want to: See this section: Change the HP All-in-One fro m a USB connection to a network connection. NOTE: Use the instructions in this section if you first installed the HP All- in-One with a USB connection, and you now want to chang e to an Ethernet network connection. “ Change the HP All-in-One from a USB connection to a network connecti[...]

  • Page 21

    ❑ A functional Ethern et network that i ncludes a router, swit ch, or hub with an Et hernet port. ❑ CAT-5 Ethernet cable . Although standa rd Ethernet cables look similar to standard telephone cabl es, they are not inte rchangeable. There is a di fferent number of wires in each o ne, and each has a different con nector. An Ethe rnet cable conne[...]

  • Page 22

    3. Connect the oth er end of the Etherne t c able to an available port on your Ethernet router or switc h. 4. Once you have connected th e HP All-in-One to the network, insta ll the software. Related topics “ Install the so ftware for a netw ork connection” on pag e 21 Install the software fo r a network conne ction Use this section to install [...]

  • Page 23

    7. If you disab led any virus detection software on your computer, make sur e to enabl e it again . 8. To test your ne twork connection, go to your computer an d print a self-test rep ort to the HP All-i n-One. Related topics •“ View and print network settings” on page 23 •“ Print a self-test re port” on page 95 Connect to additional co[...]

  • Page 24

    • Use the Embedd ed Web Server • Network conf iguration pag e definitio ns Change ba sic network settings from the control pan el You can perform a vari ety of network management tasks from the control panel, such as printing the net work settings and restoring network defaults. This section co ntains the following topi cs: • View and print n[...]

  • Page 25

    This secti on contains the fo llowing topic s: • Set link speed • Change IP setti ngs Set link sp eed You can change th e speed at whic h data is tran smitted over t he network. The defau lt is Automatic . To set lin k speed 1. Press Setup . 2. Press until Network is highlighted, t hen press OK . The Network Menu appears. 3. Press until A dvanc[...]

  • Page 26

    6. Press to highlight one of the foll owing IP sett ings, and then press OK . • IP Addr ess • Subnet Mask • Default Gateway 7. Enter your changes, and t h en press OK t o confirm the setting. Related topics •“ View and pri nt network settings” on page 23 •“ Network conf iguration page defi nitions” on p age 26 Use the Embedded Web[...]

  • Page 27

    4. Click the Settings tab to access device settings. 5. Make any config uration changes, and then click Apply . 6. Close the Emb edded Web Se rver. Related topics “ View and prin t network set tings” on page 23 Use the Embedded Web Serv er to modify network settings The Embedded Web Server give s you an intuit ive interface to your network co n[...]

  • Page 28

    General networ k settings The follow ing table descri bes the general network set tings shown on the net work configuratio n page. Parame ter Description Network Status Stat us of th e HP All-in-One: • Ready : The HP All-in-One is ready to receive or transmit data. • Offline : The HP All-in-One is not curren tly connected to the network. Active[...]

  • Page 29

    Parameter Description NOTE: Some Internet service providers (ISPs) require that you register the MAC address of the Network Card or LAN Adapter that was connected to your cable or DSL modem during installation. IP Address This address uniquely identifies the device on the network. IP addresse s are assigned dynamically through DHCP or Au toIP. You [...]

  • Page 30

    Parame ter Description broken up into packets. Each packet contains the destination address as well as the data. Total Packets received The number of packets received by the HP All-in-One without error since it has been turned on. The counter clears a fter the HP All- in-One is turned off. Network glossary access point A network router that has wi [...]

  • Page 31

    the hub. Hubs are pa ssive; other devices on the network plug into the hub in order to commu nicate with one another. A hub does not manage the network. IP address A number that uniquely identifies the device on the n etwork. IP addresses are assigned dynamically through D HCP or AutoIP. You can also set up a static IP address, though this is not r[...]

  • Page 32

    5 How do I? This section cont ains links to commonly pe rformed tasks, such as printing photos, scanning, an d making cop ies. •“ How do I print 10 x 15 cm (4 x 6) inch borderless photos f rom a memory card?” on page 67 •“ How do I make reprints of a photo i n a variety of sizes?” on page 79 •“ How do I ma ke a black-an d-white or c[...]

  • Page 33

    Chapter 5 32 How do I? How do I?[...]

  • Page 34

    6 Load originals and load paper You can load many diffe rent types and sizes of paper in the HP All-in-One, in cluding letter or A4 paper, legal pap e r, phot o paper, tran sparencies, en velopes, and HP C D/DVD tattoo labels. By def ault, the HP All -in-One is set to de tect the size and type of pa per you load in the input tray autom atically and[...]

  • Page 35

    Choose papers for printing and copying You can use di fferent types an d sizes of paper in the HP All -in-One. Review the following recommenda tions to get th e best printing and copying quality. W henever you change paper types o r sizes, remember t o change those settings. This secti on contains the fo llowing topic s: • Recommended papers for [...]

  • Page 36

    HP Premiu m Inkjet Paper HP Premium In kjet Paper is the ulti mate coated pap er for high-resolution usage. A smooth, matte fi nish makes it ideal for your highest-qualit y documents. HP Bright Whi te Inkjet Paper HP Bright Wh ite Inkjet Paper deli vers high-c ontrast colors and sharp text. I t is opaque enough for tw o-sided color usage w i th no [...]

  • Page 37

    HP CD/DVD Tattoos HP CD/DVD Tatto os allow you to personalize your CDs and DVDs by printing high- quality, lo w-cost CD or DVD la bels. To order genuine H P supplies for the HP Al l-in-One, go to www.hp.com/buy/supplies . If prompted, choose your country/region, fo llow the prompts to select your product, and then click one o f the shopping links o[...]

  • Page 38

    This section co ntains the following topi cs: • Load full -size paper • Load 10 x 15 cm (4 x 6 in ch) photo paper • Load post cards, H aga ki, or index cards • Load envel opes • Load other types of paper Load full-size pa per You can load many ty pes of letter, A4, or legal paper into the main in put tray of the HP All- in-One. To load fu[...]

  • Page 39

    4. Slide the pap er-width and pape r-length guides inward until they stop at t he edges of the paper. Do not overloa d the main inpu t tray; make sure the stack of paper fits withi n the input tray and is no higher than the to p of the paper-w idth guide. 5. Push the main input tray ba ck into the HP All-in-One . 6. Pull the output tray extender to[...]

  • Page 40

    2. Insert the stack of pho to paper into the photo tray w ith the short edge forward a nd the print side down. Sli de the stack of phot o paper forward unt il it stops. If the phot o paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you. 3. Slide the paper-le ngth and paper-wi dth guides inw ard against t[...]

  • Page 41

    2. Insert the st ack of cards into the p hoto tray wi th the short edge forward and t he print side down. Sl ide the stack forward unt il it stops. 3. Slide the pa per-length an d paper-width guides inwa rd against the stack of cards u ntil the gui des stop. Do not overload the phot o tray; make sure the stack o f cards fits with in the photo tra y[...]

  • Page 42

    To load envel opes 1. Pull out the ma in input tray, and then slide t he paper-width and pap er-length gui des to their out ermost positions. 2. Remove all paper f rom the main input t ray. 3. Insert one or more envelopes into the far-right side of th e main input tray with the envelope flaps up and on the lef t. Slide the stack of en velopes forwa[...]

  • Page 43

    Load other ty pes of paper The follow ing types of paper ar e designed for spe cial projects. C reate your p roject in the HP Photosmart Sof tware or another app lication, set the paper type and size, a nd then print. HP Premium I nkjet Transpa rency Film and HP Premium Pl us Inkjet Transparency Film ▲ Insert the fi lm so that the white transpare[...]

  • Page 44

    Related topics •“ Change the prin t settings for the current job ” on page 46 •“ Recommended papers for print ing only” on page 35 Avoid paper jams To help avoid paper jams, follo w these guidelines. • Remove printed p apers from the out put tray f requently. • Prevent curled or wrinkle d paper by storing a ll unused pap er flat in [...]

  • Page 45

    Chapter 6 44 Load originals and load paper Load originals a nd load paper[...]

  • Page 46

    7 Print from your computer The HP All-i n-One can be used wit h any softwa re applicatio n that all ows printing. You can print a range of p rojects, such a s borderless imag es, newsletters, greeting cards, iron-on transfers, and post ers. You can also automat ically print on both sides of t he page usin g the Two-side d printing accessory include[...]

  • Page 47

    5. Select th e appropri ate options for your pri nt job by usi ng the features avai lable in the Advanced , Printing Shor tcuts , Features , and Color tabs. TIP: You can easi ly select the appropri ate options for your print job by choosing one of the pred efined print tasks on the Printing Shortcuts ta b. Click a type of print task in the Printing[...]

  • Page 48

    To set the paper si ze 1. Make sure you have paper loaded in th e input tray. 2. On the F ile menu in your sof tware applicati on, click Print . 3. Make sure the HP All -in-One is the selected printe r. 4. Click the butt on that opens t he Proper ties dialog box. Depending on your software applicati on, this button might be called Proper ties , Opt[...]

  • Page 49

    To set the paper type for printing 1. Make sure you ha ve paper loaded in the input tr ay. 2. On the File menu in your soft ware application , click Print . 3. Make sure the HP All-in-One is the selected printer. 4. Click the butt on that open s the Propertie s dialog box. Depending on your software application , this button might be cal led Proper[...]

  • Page 50

    6. In the Print Quality drop-down list, select th e appropriate qu ality setting for your projec t. NOTE: To view the maximu m dpi that the HP All-in -One will p rint, click Resolution . 7. In the Paper Typ e drop-down list, select the t y pe of pa per that you have loaded. Change the page orientation The page orie ntation setting allows you to p r[...]

  • Page 51

    To change the saturati on, brightness, or color tone 1. Make sure you ha ve paper loaded in the input tr ay. 2. On the File menu in your soft ware application , click Print . 3. Make sure the HP All-in-One is the selected printer. 4. Click the butt on that open s the Propertie s dialog box. Depending on your software application , this button might[...]

  • Page 52

    To change the defa ult print settings 1. In the HP Solution Center, click Settings , point to Print Settings , an d then click Printer Settings . 2. Make changes t o the print sett ings, and click OK . Printing shortcuts Use printing shortcu ts to print with print se ttings that you use often. The pri n ter soft ware has several speciall y designed[...]

  • Page 53

    To create a printi ng shortcut 1. On the File menu in your soft ware application , click Print . 2. Make sure the HP All-in-One is the selected printer. 3. Click the butt on that open s the Propertie s dialog box. Depending on your software application , this button might be cal led Properties , Options , Printer Setup , Printer , or Prefer ences .[...]

  • Page 54

    • Print on transp arencies • Print a group of addresses on la bels or envelopes • Print a poster • Print a Web pag e Print a bor derless imag e Borderless printing lets yo u print to the top, bottom, and side edges of 10 x 15 cm (4 x 6 inch) photo paper. TIP: For the be st results, use HP Premium Photo Pa pers or HP Prem ium Plus Photo Pape[...]

  • Page 55

    4. Click the butt on that open s the Propertie s dialog box. Depending on your software application , this button might be cal led Properties , Options , Printer Setup , Printer , or Prefer ences . 5. Click the Features tab. 6. In the Basic O ptions area, from the Paper Ty pe drop-down list, select More . Then, select the app ropriate photo pap er [...]

  • Page 56

    Print using Maximum dpi Use Maximum dpi mode to print high-q uality, sharp image s. To get the most be nefit from Maximum dpi mode, use it to print high-q uality imag es such as digital phot ographs. When you select the Maximum dpi setting, the printer softwa re displays the optim ized dots per inch (dpi) that the HP All-in-One will print. Printing[...]

  • Page 57

    Print a multiple-p age document as a booklet The HP All-in-O ne allows you to prin t your document as a sm all booklet, which you can fold and th en staple to gether. For best results, design your d ocument to fit on a m ultiple of four p ages, such as an 8, 12, or 16-page prog ram for a child's school pl ay or for a wedding. To prin t a multi[...]

  • Page 58

    13 5 7 9 11 Figure 7-1 Left-edge binding for left-to-r ight languages 1 3 5 79 1 1 Figure 7-2 Right-edge binding for right-to-left languages Print multiple pag es on a single she et You can print up t o 16 pages on a single sheet of pap er. To print multiple pages on a single sheet 1. Make sure you have paper loaded in th e input tray. 2. On the F [...]

  • Page 59

    8. In the Page order list, cl ick an appropriat e page orde r option. The sample o utput graphi c is numbered to show how the pages will be ordered i f you select each option. 9. Click OK , and then click Print or OK in the Pr int dialog box. Print a multiple-page doc ument in re verse order Because of the way t he paper feeds throug h the HP All-i[...]

  • Page 60

    6. In the Layou t Options area, select Front to Back in the Page Order option. NOTE: If you set your document to prin t on both sid es of the page, the Front to Back option is not available. You r document w ill automat ically print i n the correct order. 7. Click OK , and then click Print or OK in the Print dialog box. NOTE: When you are printing [...]

  • Page 61

    6. In the Basic Options area, from the Paper Type drop-down lis t, select More . Then select the appropriate paper t y pe. TIP: If you want t o make notati ons on the back of the transparencies and erase them late r without scratchin g the original, cl ick the Advanced tab, and select th e Mirro r Image check box. 7. In the Resizi ng Options area, [...]

  • Page 62

    Print a poster You can create a poster by pri nting a document o n multiple pages. The HP All-in-One prints dotte d lines on some pages to i ndicate where to trim the pages befo re taping them together. To print a poster 1. Make sure you have paper loaded in th e input tray. 2. On the F ile menu in your sof tware applicati on, click Print . 3. Make[...]

  • Page 63

    To print a We b page 1. Make sure you ha ve paper loaded in the m ain input t ray. 2. On the File menu in your Web bro wser, click Print . The Print d ialog box appea rs. 3. Make sure the HP All-in-One is the selected printer. 4. If your Web browse r supports it, select t he items on the Web page tha t you want to include in t he printout. For exam[...]

  • Page 64

    3. Double-click the HP All-in-One icon. TIP: You can also double-click t h e pri nter icon in the Windows t askbar. 4. Select the prin t job you want to cancel. 5. On the Document menu, click Can cel Printing or Cancel , or press the Delete key on your keyboard. It can take a few moments fo r the print job to be cancelled. To stop a print jo b from[...]

  • Page 65

    Chapter 7 64 Print from your computer Print[...]

  • Page 66

    8 Use the photo features The HP All-i n-One is equipped w ith memory card slot s that enable you to print or edit photos from a me mory card without upload ing your photos t o a computer first. Additionally, i f the HP All-i n-One is network-connected or connected to a computer with a USB cable, you can also tran sfer your photo s t o the computer [...]

  • Page 67

    when images are re ady to be viewed. The Pho to light is locate d near the memory card slots and is indicat ed by a camera icon. CAUTION: Do not pull out th e memory card while the Photo ligh t is flashing. A flashing light mean s the HP All-in -One is accessi ng the memory ca rd. Wait until the light remains soli d. Removing a memory card whi le i[...]

  • Page 68

    2. Load up to 10 x 15 cm (4 x 6 inch) photo pap er in the photo tray or full-size phot o paper in t he main input tray. 3. Press until View is highlight ed, and then press OK . The View Photos screen appea rs. 4. Press or to scroll through t he thumbnails of your phot os. 5. When the thu mbnail of the photo you w ant to view is h ighlighted, press [...]

  • Page 69

    1. Insert a memory card i nto the appropria te slot on the HP All -in-One. The Photosmart Express menu app ears, with the most recent photo shown on the display. View Print Create Shar e Save 2. Load up to 10 x 15 cm (4 x 6 inch) photo paper in the photo tray or full-size photo paper in the main input tray. 3. Press until Print is highlighted, and [...]

  • Page 70

    9. With Print Preview highlig hted, pres s OK . The Print Preview screen appears, sho w ing how your photo(s) will look when printed. 10. (Optiona l) If you want to check and/ or modify any of your p rint settings, u se or to high light Settings and press OK . 11. Use or to highlight Print Now and press OK (or press Print Photos on the control pane[...]

  • Page 71

    4. Press or to scroll throug h the projects, and th en and then press OK to select the project you want. • Album Pages : Enables you to select multiple phot os and print them onto a series of themed album pages, w hich you can t hen bind to creat e a photo albu m. The photos in your a lbum pages are pl aced in the same orient ation for a visually[...]

  • Page 72

    To send photos from a memor y card 1. Insert a memory card into the appropria te slot on the HP All- in-One. The Photosmart Expr ess menu appears, w ith the m o st re cent photo sh own on the display. View Print Create Share Save 2. Press until Share is high lighted, an d then press OK . The Share Photos screen app ears. 3. Press or to scroll throu[...]

  • Page 73

    To save photo s 1. Insert a memory card i nto the appropria te slot on the HP All -in-One. The Photosmart Express menu app ears, with the most recent photo shown on the display. View Print Create Shar e Save 2. Press until Save is highlight ed, and then p ress OK . 3. When the Sa ve to Computer screen asks you to see the computer monitor for Import[...]

  • Page 74

    • Automatica lly enhance your photos • Fix a faded original Zoom and pan to crop a photo The HP All-in-One en ables you to zoom in or out on a specific area of a photo. When you print the pho to, the photo is cropped so onl y the area shown on the display prints. NOTE: The changes you m ake to the photo app ly only to viewing and printing the p[...]

  • Page 75

    To rotate a photo 1. Insert a memory card i nto the appropria te slot on the HP All -in-One. The Photosmart Express menu app ears, with the most recent photo shown on the display. 2. With View highlighted, press OK . You can use or for highlighting options. The View Photos screen appea rs. 3. Press or to scroll through the thumbna ils of the photos[...]

  • Page 76

    Print a frame around your p hoto You can print a decorative col ored border around the outside edge of your photo t o frame the photo. NOTE: The changes you m ake to the photo app ly only to viewing and printing the photo. The cha nges will not be sa ved on the memory card. To print a frame around yo ur photo 1. Insert a memory card into the approp[...]

  • Page 77

    6. In the Photo Op tions m enu, use or to h ighlight Edit P hoto , and then press OK . The Edit Photo menu appears. 7. Use or to highlight Color Effect , and then press OK . The Col o r Effect men u appears. 8. Use or to select one of the f ollowing color e ffect options, and then p ress OK : No Effect Does not apply any special color effects to yo[...]

  • Page 78

    When this f eature is enabl ed, the HP All-i n-One uses HP Real Life Tech nologies to: • Adjust the brightne ss or darkness of your photos (shown in print preview an d printed output) • Adjust the lig hting to make da rk images appear br ighter (shown on printed output only) • Sharpen blurry images (show n on printed output only) You can turn[...]

  • Page 79

    Related topics “ Make reprint s of your photos ” on page 79 Chapter 8 78 Use the photo features Photos[...]

  • Page 80

    9 Use the scan features Scanning is the proce ss of convertin g text and pictures into an electronic format fo r your computer. You can sca n almost anything (photos, magazine article s and text do cuments) on the HP All- in-One. You can use the sca nning featur es of the HP All-in -One to do th e following: • Scan text from an article i nto your[...]

  • Page 81

    To chan ge print s ettings bef ore repr inting your original pho to a .P r e s s OK to change pri nt settings. The Sou rce of Or iginal screen appears. b .P r e s s or to highlight any option and press OK . The Print Layout screen app ears. c .P r e s s or to high light the print layout patt ern and press OK . NOTE: Depending on the paper size you [...]

  • Page 82

    To scan to a computer 1. Load your original print side down on the right f ront corner of the glass. 2. Press Scan Menu on the control pa nel. 3. Press to highlig ht Scan to Computer , and then press OK . 4. If the HP All-in -One is connecte d to one or more computers on a net work, do the followin g: a . Press OK to select Select Computer . A list[...]

  • Page 83

    3. Press Scan Menu on the control panel. 4. Press to highlight Scan to Memory Card , and then press OK . NOTE: Alternatively, you can press Start Scan instead of OK . The HP All-in-One scans t he image and saves the file to the memory card in t he JPEG format. Edit a scanned image You can edit a scan ned image using the software yo u installed wit [...]

  • Page 84

    Share a scanned image with friends and relatives You can easily share scanned images with frie nds and family using the HP Photosmart Share onl ine service. HP Photosmart Share enable s you to send images to others as e- mail or uploa d photos to an on line photo album or p hoto fini shing servic e. NOTE: Availability o f the services described her[...]

  • Page 85

    Chapter 9 84 Use the scan features Scan[...]

  • Page 86

    10 Use the copy features The HP All-in-O ne enables you to produ ce high-qualit y color and black-an d-white copies on a variety of paper types, includi ng transparencie s. You can enlarge or redu ce the size of an original to fi t a specific paper size , adjust the darkn ess of the copy, and use special features to make high-quality copie s of pho[...]

  • Page 87

    3. Press to highlight Preview , and then press OK . An image on the di splay shows how your copy w ill print. 4. Press Start Copy Black or Start Copy Color to accept the previe w and begin copying. Change the copy settings for the current job You can cust omize the cop y settings of the HP All-in-O ne to handle n early any cop y task. This secti on[...]

  • Page 88

    To set the pap e r size fr om the control panel 1. Press Copy Menu . The Copy Menu appears. 2. Press to highlig ht Paper Size , and th en press OK . The Paper Size menu ap pears. 3. Press to highlight th e appropriate paper size and then press OK . Refer to the foll owing table to determi ne which paper size sett ing to choose, based on the paper l[...]

  • Page 89

    Paper type Control panel setting HP Premium Plus Photo Paper, Glossy Premium Photo HP Premium Plus Photo Paper, Matte Premium Photo HP Premium Plus 10 x 15 cm (4 x 6 inch) Photo Paper Premium Photo HP Photo Paper Photo Pape r HP Everyday Photo Paper Everyday Photo HP Everyday Photo Paper, Semi Gloss Everyday Matte HP Premium Paper Premium Inkjet Ot[...]

  • Page 90

    3. Press Copy Menu . The Copy Menu appears. 4. Press to highlig ht Quality , and then press OK . The Quali ty menu appears. 5. Press to select a copy quality. 6. Press OK . Adjust the lightne ss and darknes s of your copy You can use the Lighter/Darker option to adj ust the contrast of the copies you m ake. To adjust the copy contrast from the cont[...]

  • Page 91

    This secti on contains the fo llowing topic s: • Make a bo rderless copy o f a photo • Resize an origin al to fit onto lette r or A4 paper • Resize an original using custom settings • Crop an original • Shift the left margin • Improve th e quality of a cop y Make a bor derless copy of a p hoto For the best qualit y when copying a photo [...]

  • Page 92

    Resize an origina l to fit onto letter or A4 pa per You can use the Fit to Page fea ture to copy an original to fit within the printabl e margins of a page wit hout the risk of cropping some part of your original. This i s useful for red ucing or enlarging an origi nal. For exampl e: • If you enlarge a 10 x 15 cm (4 x 6 inch) ph oto to make a bor[...]

  • Page 93

    6. Press or to select a percentage to reduce or enlarge the copy. (The minimum and maximum percenta ge to resize a copy varies b y model.) 7. Press OK . Crop an original After changing settings on t he HP All-in-O ne for making a cop y, you can use the crop feature t o specify a part i cular area of the original to copy. To crop your copy fro m the[...]

  • Page 94

    The Mixed enhancem ent is the default optio n. Use the Mixed enhancement to sharpen edges of most originals. You can use Photo enhancemen ts to enhance light colors th at might otherw ise appear white. If any of th e following occur, tu rn off Text enhancement by selecting Photo or None : • Stray dots of co lor surround some text on your copi es [...]

  • Page 95

    Chapter 10 94 Use the copy features Copy[...]

  • Page 96

    11 Print reports and forms The HP All-in-On e enables you to print self-test reports. You can also print forms such as ruled papers a nd checklists. This section co ntains the following topi cs: • Print a self-test report • Print forms Print a self-test report If you are experien cing problems with printing , print a self-t est report before yo[...]

  • Page 97

    Print forms The HP All-in-O ne contains built-in templates that e nable you to print com mon forms, such as narrow or wi de ruled noteboo k paper, graph pape r, task checklist s, and music sheets on plain le tter- or A4-size pa per. To print forms from the contro l panel 1. Make sure you ha ve paper loaded in the input tr ay. 2. Press Setup . The S[...]

  • Page 98

    12 Maintain the HP All-in-One The HP All- in-One requi res little mainte nance. Sometimes yo u might want to clea n the glass and lid backing to remove surface dust and ensure that your copies an d scans remain clear. You will also need to repla ce ink cartridges, clean the pri nt head asse mbly, or align the pri nter from time to ti me. This secti[...]

  • Page 99

    Clean the lid backing Minor debris can accumula te on the wh ite document b acking located undern eath the lid of the HP All-in -One. To clean the lid b acking 1. Turn off the HP All-in-One, and raise the li d. 2. Clean the w hite document backing with a so ft cloth or sponge slightly mo istened with a mild so ap and warm wate r. Wash the backin g [...]

  • Page 100

    3. Press to highlig ht Display Ink Gauge , and then press OK . The HP All-i n-One displays a gauge that shows the estimat ed ink levels o f all cartridges install ed. 4. Press any button to retu rn to the Tools menu. To check the ink le vels from the H P Photosmart Software 1. In the HP Solution Center, click Settings , point to Print Settings , an[...]

  • Page 101

    NOTE: If you are installing i nk cartridges in the HP All-in -One for the first time, be sure to use only the ink cartridg es that came wi th the device. The i nk in these cartridges is specia lly formulated to mix wi th the ink in the print head assemb ly at first- time set up. If you do not alrea dy have replacement in k cartridges for the H P Al[...]

  • Page 102

    If you are replacing o n e of the f ive color ink cartridges, such as yellow, light cyan (blue), cyan, light magent a (pink), or magent a, lift the appropriate latch in the center area. 1 Ink cartridge latch for the black ink cartridge 2 Ink cartridge latches for the colo r ink cartridges 4. Pull the ink cartridge toward yo u out of its slot to rem[...]

  • Page 103

    5. Remove the new ink cartridge f rom its packaging, an d then, holdi ng it by the handl e, push the ink cartridg e into the empty slot. Match the color an d pattern of th e ink cartridge to t he color and pat tern on the pr int carriage. 6. Close the latch and make sure it is secure. 7. Repeat steps 3 thro ugh 6 for each i nk cartridge you are re [...]

  • Page 104

    maintena nce to ensure exce llent print quality. You migh t want to use thi s feature when the self-test report shows st reaking or white lines through any of the blocks of color. If you still h ave print quality problems after aligning the prin ter, tr y cleaning the print h ead. If print qual ity problem s persist after al ig ning and cleaning, c[...]

  • Page 105

    To clean the print head from the c ontrol panel 1. Load lette r or A4 unused plain wh ite paper into the input tray. 2. Press Setup . 3. Press to highlight Too ls , and then press OK . 4. Press to highlight Cl ean Printhead , and then press OK . The HP All-in-One cleans the print head and prints a pa ge that you can recycle or discard. To clean th [...]

  • Page 106

    To clean the in k cartridge c ontacts 1. Make sure the HP All -in-One is turned on. 2. Lift the in k cartridge door. 3. Squeeze the bottom o f the latch below the ink cartridge you w ant to clean, and then lift the latch. NOTE: Do not remove mul tiple ink cartridges at the sam e time. Remove and clean each ink cartri dge one at a time. Do no t leav[...]

  • Page 107

    Remove ink from your sk in and clothing Follow these i nstructions to remove ink from yo ur skin and clothing: Surface Remedy Skin Wash the area with an ab rasive soap. White fabric Wash the fabric in cold water and use chlorine bleach. Color fabric Wash the fabric in cold water and use sudsy ammonia. CAUTION: Always use cold water to remove ink fr[...]

  • Page 108

    13 Shop for ink supplies For a list of ink cart ridge numbers, see the pri n ted docume ntation that came with the HP All-in-O ne. You can a l so us e the sof tware that came wi th the HP All-in-One to find out the re order number for all the ink cartridges. You can order ink cartridges online f rom the HP Web site . Additionally, you can contact a[...]

  • Page 109

    Chapter 13 108 Shop for ink supplies Shop for ink supplies[...]

  • Page 110

    14 Troubleshooting This section co ntains the following topi cs: • Troubleshoot ing tips • Hardware set up troubleshooti n g • Software in stallation troubleshoot ing • Network t roubleshooting • Print quality troubl eshooting • Print troub leshooting • Memory card troubleshoo ting • Scan troublesho oting • Copy tr oubleshoo ting [...]

  • Page 111

    sure the other e nd of the USB cable is plugged in to a USB port on your com puter. After the cable is connected properly, t urn the HP All-in-One off and the n on again. • If you are conn ecting the HP All-in-One thro ugh a USB hub, make sure the hub i s turned o n. If the hub i s on, try conn ecting direct ly to your compu ter. • Check other [...]

  • Page 112

    • Do not clean the print head unnecessari ly. This wast es ink and shortens th e life of the cartridges. • Handle ink cartridg es carefully. Dropping , jarring, or rough handl ing during installatio n can cause temp orary printing prob lems. Informat ion on paper The HP All-in-On e is designed to work we ll with most paper types. Te st a variet[...]

  • Page 113

    3. Gently pull the paper out of the rollers. CAUTION: If the paper tears wh en you are removi ng it from the ro llers, check the rollers and wheels for to rn pieces of paper tha t might be remaining inside the device. If you do not remove all the pi eces of paper f rom the HP All-in-One, more paper jams are l ikely to occur. 4. If the paper ja m is[...]

  • Page 114

    The HP All-i n -One will not turn on Cause: The H P All-in-One is not pr operly connected to a power supply. Solution: • Make sure the power cord is firmly connected to both the HP All-in-On e and the power adap ter. Plug the powe r cord into a gr ounded power o utlet, surge protecto r, or power strip . 1 Power connection 2 Power cord and adapter[...]

  • Page 115

    I connected the USB cable, bu t I am having p roblems using the HP All-in-One with my comput er Cause: The USB cable was connected b e fore the sof tware was installed. Connecting the U SB cable before prompt ed can cause errors. Solution: You must first install the software tha t came with th e HP All-in-One before connecting t he USB cable. Du ri[...]

  • Page 116

    Solution: You can change the cou ntry/region settings fr om the Preferences menu . For more information, see: “ Set your la nguage and country/region” on page 15 I received a me ssage on the dis play that the prin ter alignment failed Cause: The in correct type of pape r is loaded in th e input tray (fo r example, colored paper, pa per with tex[...]

  • Page 117

    I received a me ssage on the display about a paper jam o r a blocked print head assembly Cause: The HP All-in-One has a paper jam. Solution: Cl ear the paper jam, and then follow the prompts on t he display or the computer screen to conti nue. For more information, see: “ Clear paper jams” on page 111 Cause: The print head assemb ly is blocked.[...]

  • Page 118

    Solution: Click Details to see what th e specific problem is, and then correct the problem before at tempting to insta ll the soft ware. A red X appears on the USB con nect prompt Cause: Normall y, a green check appears i ndicating that the USB connection is successful. A red X in dicates that the US B connection failed. Solution: Check that the HP[...]

  • Page 119

    in-One applicatio n files from your computer. Make sure to rem ove them properly using the uninstall utilit y provided when you inst alled the software that cam e with the HP All- in-One. For more information, see: “ Uninstall and re install the software” on page 118 The registra tion screen do es not appea r Cause: The registration screen did [...]

  • Page 120

    To uninstall fr om a Windows computer, method 2 NOTE: Use this method if Uninstall is not availa ble in the Win dows Start menu. 1. On the Wind ows taskbar, click Start , Settings , Control Panel . 2. Double-click Add/Remove P rograms . 3. Select HP Photosmart All-In-One Driver Software , and t hen click Change/ Remove . Follow the onscre en instru[...]

  • Page 121

    Solution: Inst all the HP Photosmart Soft ware that came wi th the HP All-in-O ne. If it is installe d, restart your computer. To inst all the HP Photo smart Software 1. Insert th e HP All-in-One CD-ROM into yo ur computer’s CD -ROM drive and t hen start the Setup program. 2. When prompte d , cl ick Install More Software to inst all the HP Ph oto[...]

  • Page 122

    This section co ntains the following topi cs: • The computer is u nable to discover the HP All-in-One • The Print er not Found screen a ppears during in stallation The computer is unable to discover th e HP All-in-One Cause: Cab les are not connected properly. Solution: Check the follo wing cables to e nsure they are connected pr operly. • Ca[...]

  • Page 123

    To establis h an active network connection 1. Check the cable con nections from the HP All-in -One to your gateway, router, o r hub to ensu re connections a re secure. 2. If the conne ctions are secure, press the On button on the control p anel to turn the HP All-in-One of f. Then turn off the pow er on your router or hub. Turn on th e router or hu[...]

  • Page 124

    Solution: Check the follo wing cables to e nsure they are connected pr operly: • Cables between th e HP All-in-On e and the hub or router • Cables be tween the hub or router a nd your computer • Cables to and fro m your modem or HP All -in-One Internet conn ection (if applicabl e) Cause: A firew all, anti-virus, or anti -spyware appli cation [...]

  • Page 125

    If the self-t est report shows a de fect, try the follo w ing: • Clean the ink cartri dges automatically. For more informat ion, see “ Clean the print head” on page 103 . • If you are m issing lines when you print, clean the electrical co ntacts. For more informat ion, see “ Clean the ink cartridge contact s ” on page 10 4 . • If the [...]

  • Page 126

    Solution: If the p aper is too cl ose to the print head d uring printing , the ink mi ght be smeared. This can happen i f the paper i s raised, wrin kled, or very thick, su ch as a mailing envelo pe. Make sure the paper l ays flat in the inpu t tray and is not wrinkled. Ink is not filling th e text or graphics completel y Cause: The Pa per Type set[...]

  • Page 127

    NOTE: HP cannot guaran tee the quality or re liability of n on-HP ink. Printer service or re pairs required as a result of printer failure or damage attributab le to the use of non-HP ink will not be covered under warrant y. The text e dges are jagged Cause: The font is a custom size. Solution: Some software applicatio ns offer custom fonts that ha[...]

  • Page 128

    Solution: Load paper with the si de you want to print on facing down. For example , if you are loading glossy photo paper, load the paper with the glossy side down. For more information, see: “ Load pape r” on page 36 Cause: You are usi ng non-HP ink. Solution: HP recommends th at you use genuine HP ink cartridges. Genuine HP ink cartridges are[...]

  • Page 129

    If the problem p ersists, use the softwa re you installed with the HP All-in-O ne or another softw are applicat ion to rotate your image 180 degrees so that the ligh t blue, gray, or brown hues in you r image do not pri nt at the bott om of the page . For more information, see: “ Informatio n on paper” on page 111 Cause: The print head ne eds t[...]

  • Page 130

    Cause: The Pa per Type setting is incorrect. Solution: Change the Paper T ype setting to match the type of paper lo aded in the input tr ay. For more information, see: •“ Set the copy paper ty pe” on page 87 •“ Set the paper type fo r printing” on page 47 Cause: Copying a poor-q uality picture, such as a news paper photo, causes ba nds,[...]

  • Page 131

    Solution: Ch ange the Paper Type sett ing to match the typ e of paper loade d in the input tray. For more information, see: •“ Set the copy paper type ” on page 87 •“ Set the paper ty pe for printing” on pa ge 47 Cause: The print quality set ting on the HP All-in-One is set too low. Solution: Loa d high-quality pap er in the input tray [...]

  • Page 132

    Solution: Make sure the T wo-sided printi ng a ccessory on the back of the HP All- in-One is secure ly installed. Ink is overspra ying the paper wh en I print a photo Cause: A small amount (a few millimeters) of overspray is common when making a copy of a phot o. If t here are more than a few m i llim eters of overspray, it might mean the HP All-in[...]

  • Page 133

    Solution: Re move all paper from the input tray. Load a sta ck of envelope s in the input tray, wi th the envelope f laps facing up and to the left . NOTE: To avoid paper jams, t uck the flaps inside the envelopes. Related topics “ Load envelopes” on page 4 0 Cause: The wrong type of enve lope is loa ded. Solution: Do not use shiny or embossed [...]

  • Page 134

    Solution: Load paper in the input t ray. For more information, see: “ Load pape r” on page 36 Cause: The print he ad assembly has stal led. Solution: Turn the HP All-in-One off and open the in k cartridge door. Remo ve any objects that are b l ocking th e print head assembly (inclu ding any packing materials), and then turn the HP All-in-One on[...]

  • Page 135

    Solution: The printer drive r status might have changed to ei ther offline or stop printing . To check the p r inter d river status 1. In the HP Solutio n Center, click the de vice tab. 2. Click Settings . 3. Click Status . If the status is offline or stop printing , change the status to r eady . Cause: A deleted print job is still in the q ueue. S[...]

  • Page 136

    the HP All-in-O ne and plugged into a power outl et. Press the On button to t urn on the HP All-in-One . Cause: The HP All-in-O ne is busy with a nother task. Solution: If the HP All-in-One is perfor ming another t ask such as copying or scanning, your print jo b will be delayed until the HP All -in-One completes the curren t task. Some documents t[...]

  • Page 137

    Solution: Clear t he paper jam. For more information, see: “ Clear paper jams” on page 111 Cause: The print head assemb ly has stalled. Solution: Turn the HP All- in-One off a nd open the ink cartridg e door. Remo ve any objects that are bloc king the print head assemb ly (including any packi ng materials), and then tu rn the HP All-i n-One on [...]

  • Page 138

    Solution: Verify that you ha ve selected the proper paper size settin g for your project. Make sure that you have loaded th e correct paper si ze in the input tray. Cause: The pa per guides are not positione d correctly. Solution: Remove the sta ck of paper f rom the inpu t tray, relo ad the paper, a nd then slide the pap er width guide i nward unt[...]

  • Page 139

    Solution: Make sure the layout of t he document you are t rying to print fits on a pape r size supported by the HP All-in-One . To previ ew the print layout 1. Load the correct pap er size into the input t ray. 2. Preview your pr int job before sending it to the HP Al l-in-One. 3. Check the graphics in the document to make sure that the current siz[...]

  • Page 140

    Memory card troubleshooting Use this section to solve these memory ca rd problems: • My memory card no longer works in my digital camera • The HP All-in-On e does not read the memory ca rd • The Photo light n ext to the memory card slot s is blinki ng • The Attention light blinks when I insert my memory card • The photos on the memory car[...]

  • Page 141

    Solution: Remove one of the m emory cards. You can u se only one memory card at a ti me. Cause: The file system is corrupted. Solution: Check the displa y for an error me ssage telling you about the proble m and how to so lve it. If the file system on the card is corr upt, reformat the memory card in your digital camera. CAUTION: Reformatting the m[...]

  • Page 142

    Solution: Install the HP Photosma rt Software that came wit h the HP All-in-One. If it is installe d, restart yo ur computer. To install the HP Photosmart Softwa re 1. Insert t he HP All-in-On e CD-ROM into yo ur computer’s C D-ROM drive an d then start the Setup program. 2. When prompted, click Instal l More Software to install the HP Pho tosmar[...]

  • Page 143

    The CIFS se rver is included in all ne twork-connected H P All-in-O ne devices. It provides network dri ve letter access to the memory card in the HP All -in-One. This lets you read/write fi les on the ne twork from the me mory card in the HP All-in-One . The CIFS server app ears on your comput er as a network driv e. In additi on to reading/ writi[...]

  • Page 144

    • Text format is incorrect • Text is incorrect or missing • The scan feature doe s not work Scan halts Cause: The computer system resources might be low. Solution: Turn off the HP Al l-in-One and t hen turn it back on. Tu rn off the com puter and then turn i t back on. If this does not wo rk, try changing t he scan to a lower resoluti on. Sca[...]

  • Page 145

    Solution: Load your orig inal print side down on the right front corner of th e glass. Scanned ima ge is incorre ctly cropped Cause: The software is set to automatically crop scanned pict ures. Solution: The Autocrop fea ture crops anything that is n ot part of the mai n image. Sometimes this might not be w hat you want. In that case, you can turn [...]

  • Page 146

    Text is incorr ect or missing Cause: The bri ghtness is not set correctly. Solution: Adjust the brightn ess, and then re scan the original. Cause: Debri s might be st uck on the gla ss or on the b a ck of the document lid. This can cause poor-quality scans. Solution: Clean the gla ss and lid backing. For more information, see: •“ Clean the lid [...]

  • Page 147

    • Parts of the origi nal do not appear or a re cut off • Fit to Pa ge is not workin g as expecte d • A borderless copy has whit e space around t he edges • The image i s cropped when I make a b orderless copy • The print out is blank Copies ar e too light or too dark Cause: The Lighter/Darker setting for the HP All-in-One is set too light[...]

  • Page 148

    Solution: Clear the paper ja m and remove an y torn paper that remain s in the HP All- in-One. For more information, see: “ Clear paper jam s” on page 111 Parts of the original do not appear or are cu t off Cause: The ori ginal is placed inco rrectly on the glass. Solution: Load your original print side down on th e right front corne r of the g[...]

  • Page 149

    Solution: Load your orig inal print side down on the right front corner of th e glass. For more information, see: “ Load originals” on page 33 . Cause: Debri s might be stuck on th e glass or on the back of the docume nt lid. The HP All-in-O ne interprets anyt hing it detect s on the glass as part of the image . Solution: Turn of f the HP All-i[...]

  • Page 150

    The image is cro pped when I make a borderless c opy Cause: The H P All-in-One cropp ed some of th e image around the margins of t he copy to achieve a bo rderless print withou t changing the proportions of the original. Solution: If you want to enlarge a phot o to fit a full -size page with out cropping th e edges, use Fit to Page . For more infor[...]

  • Page 151

    • Photo tray can not disengage • Two-sided printing accessory is missing Firmware re vision mismatch Cause: The revision number of t he HP All-in-One firmware does not match the revision numbe r of the software. Solution: To fi nd support and warra n ty inf ormation, go to the HP Web site at www.hp.com/support . If prompted, choose yo ur countr[...]

  • Page 152

    tap the stack of paper agai nst a flat surface, an d reload the paper into the p hoto tray. Follow th e prompts on the display or the computer screen to cont inue your print job. Cause: The pa per is not f eeding prope rly or is loade d incorrectly. Solution: Make sure you have paper l oaded correctly in the photo tray. Cause: There m ight be too m[...]

  • Page 153

    Solution: Push the output tray all the way do wn. Two-sided printi ng accessory is missing Cause: The Two-sided printi ng accessory is not i nstalled or it is installed incorrectly. Solution: Firmly insert the Two-sided pri nting accessory into the back of the device until both si des snap into pl ace. NOTE: Do not press the but tons on either side[...]

  • Page 154

    HP Photosma rt Software. The copies might not be damage d. If these solutions do not work, re take the pho tos with your di gital camera as a last resort. Cause: There a re no photos foun d on the memory card. Solution: Take some photo s with your digi tal camera, or if you previously saved photos on your compu ter, you can print t hem using the HP[...]

  • Page 155

    Cause: The file system is corrupted. Solution: Check the display for an error message tel ling you that the images on the memory card are corrupt ed. If the file system on the card is corr upt, reformat the memory card in your digital camera. CAUTION: Reformatting the memory card will dele te any photos stored on the card. If yo u have previou sly [...]

  • Page 156

    Solution: Remove all bu t one memory card. The HP All-in-One reads the remai ning memory card and displays t he first photo stored o n the memory card. Cause: You have inserte d a Compact Flash memory c ard backwards or upsi de down. Solution: Remove the m emory card and rei nsert it correctly. Th e front label of the Compact Flas h ca rd faces lef[...]

  • Page 157

    Solution: Make su re you fully insert the memory card into the appropriate sl ot on the HP All- in-One, and th en try the task again. Card access error Cause: There are two or more memory cards inserted into the HP All-in-One at the same time. Solution: Remove all but one memory card. The HP All-in-O ne reads the remaining memory card and displa ys[...]

  • Page 158

    If the memory card is not inserted properl y, the HP All-in-One w ill not respond an d the Photo ligh t (near the memory card slots) will not turn on. After the mem ory card has been in serted properly, th e Photo light wi ll blink for a few seconds, and then re main lit. Card is damaged Cause: You forma tted the card on a Wi ndows XP computer. By [...]

  • Page 159

    For more information, see: “ Load full-size pap er” on page 37 Ink is drying Cause: Transparencies and som e other media require a dr ying time t hat is longe r than normal . Solution: Leave the sheet in the outp ut tray until th e message disappears. If it is necessary to re move the printed sheet before the message disapp ears, carefully hold[...]

  • Page 160

    Paper mismatc h Cause: The print setting for the print jo b does not match the pap er type or siz e loaded in th e HP All-i n-One. Solution: Change the pri nt setting or lo ad the appropriate paper in the input t r ay. For more information, see: “ Change the prin t settings for the current job ” on page 46 “ Informat ion on paper” on page 1[...]

  • Page 161

    Solution: If t he HP All-in-One is not properly con nected to the computer, communication errors can occu r. Make sure the USB cabl e is securely connected to the HP All- in-One and the computer, as shown below. For more information, see: “ Communicat ion problems over a USB connection” on page 109 HP All-in-One not found Cause: This error appl[...]

  • Page 162

    Improper shutdow n Cause: The last time the HP All-in-One was used , it was not turned off prop erly. If the HP All-in-One is turned off by turning off t he switch on a power strip or by using a wall switch, the devi ce can be damaged . Solution: Press the On button located on the control panel of th e HP All-in-One to turn the device o n and off. [...]

  • Page 163

    • Ink cartridge p roblem • Ink cartridge(s) are empt y • Ink cartridge(s) are expired • Ink delivery failure • Ink expirati on near • Ink supply error • Non-HP ink • Original HP ink depleted • Print head assembl y is stalled • Print head failure • Alignment failed • Replace ink cartri dges soon • Scheduled maint enance •[...]

  • Page 164

    Cause: The in k cartridge(s) are no t intended for use in this device. Solution: Contact HP sup port. Go to: www.hp.com/support If prompt ed, choose your co untry/reg ion, and the n click Co ntact HP for information on calling for te chnical support. The followin g ink cartrid ges cannot be us ed after device in itialization and must be replaced Ca[...]

  • Page 165

    •“ Ink cartridge w arranty inform ation” on page 169 •“ Shop for ink suppli es” on page 107 Ink cartrid ge(s) are empty Cause: The indicated ink cartridg e(s) are out of ink. Solution: Repla ce the indicated ink cartridge (s) with new ink cartrid ge(s). For more information, see: “ Replace the ink cartridges” on page 99 Ink cartri d[...]

  • Page 166

    Each ink cartridge has an exp iration date. The purpose of expirat ion is to protect the printing system a nd to ensure ink quality. When you receive an ink cartridge(s) ar e expired message, remove and repl ace the expired ink cartridge, and then close th e message. You can al so continue print ing without repl acing the ink ca rtridge, by followi[...]

  • Page 167

    HP recommends that you use genuine HP ink cart ridges. Genuine HP ink cartridges are design ed and tested with HP prin ters to help you easily p roduce great result s, time after time. NOTE: HP cannot guaran tee the quality or re liability of n on-HP ink. Printer service or re pairs required as a result of printer failure or damage attributab le to[...]

  • Page 168

    Alignment failed Cause: An incorrect type of paper is loade d in the input t ray. Solution: If you have colo r or photo pape r loaded in the input tray whe n you align the printer, t he alignment might fail. Load unused plain whit e letter or A4 paper into the input tray, and then t ry the alignment again. If the ali gnment fails again, you might h[...]

  • Page 169

    To resolve this error, replace the affected ink cartridge(s) with th e ink cartridges that were shipped with the HP All-in-One . For more information, see: “ Replace the ink cartridges” on page 99 Ink cartridge is missing, inco rrectly installed, or not inte nded for your devic e Cause: One or more ink cartridges are m issing. Solution: Remove [...]

  • Page 170

    15 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP All-in-One. This section contains the following topics: • Warranty • Ink cartridge warranty information • Support process • Before you call HP support • HP support by phone • Additional warranty options • HP Quick Exchange Service (Japan) • HP [...]

  • Page 171

    Support process If you have a prob lem, follow these steps: 1. Check the documentation that came with the HP All-in-One. 2. Visit the HP onlin e support Web site at www.hp.com/sup port . HP online supp ort is available to all HP customers. It is the fastest source for up-to-date device in formation and expert assistance and includes the following f[...]

  • Page 172

    HP supp ort by ph one For a list of support phone numbers, see the printed documentation that came with the device. This section contains the following topics: • Phone support period • Placing a call • After the phone support period Phone support period One year of ph one support is available in North Amer ica, Asia Pacific, and Latin America[...]

  • Page 173

    HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see “ Pack the HP All-in-One” on page 174 . HP Korea customer support Chapter 15 172 HP warranty and support HP warranty and suppo rt[...]

  • Page 174

    Prepare the HP All-in-One for shipment If, after contacting HP support or retur ning to the point of purcha se, you are requested to send the HP All-in-One in for service, make sure you remove and keep the following items before returning your device: • The control pane l faceplate • The power cord, USB cable, and any othe r cable connected to [...]

  • Page 175

    4. Retain the control panel faceplate. Do not return the control panel faceplate with the HP All-in- One. CAUTION: The repla cement HP All-in-One migh t not come with a control panel faceplate. Store your control panel faceplate in a safe place, and when the replaceme nt HP All-in-One arrives, reattach your control panel faceplate. You must attach [...]

  • Page 176

    16 Technical information The technical specifications and international r egula tory information for the HP All-in-One are provided in this section. For additional specifications, see the printed documentation that came with the HP All-in-One . This section contains the following topics: • Specifications • Environmental product stewardship prog[...]

  • Page 177

    Print specifications • Up to 1200 x 1200 rendered dp i black when printing from a computer • Up to 4800 x 1200 optimized dpi color when printing fro m a computer and 1200-input dpi • Print speeds vary according to the complexity of the d ocument • Panorama-size printing • Method: drop-on-demand thermal inkje t • Language: PCL3 GUI • D[...]

  • Page 178

    • HP inkjet supplies recy cling program • Energy Star® notice • Special handling of materials • Attention California users • Battery disposal in the Netherlands • Battery disposal in Taiwan • Disposal of waste equipment by users in private households in the Eur opean Union Paper use This product is suited for the use of recycled pape[...]

  • Page 179

    Special handli ng of materials This HP product contains a lithium-manganese diox id e battery located on the main printed circuit assembly that may require s pecial handling at end-of-life. Attention Califo rnia users The battery supplied with this pr oduct may contai n perchlorate material. Special handling may apply. For more information, go to t[...]

  • Page 180

    Disposal of waste equipmen t by users in pr ivate household s in the Europe an Union Disposal of Waste Equipment by Users in Private Households in the European Union This sy mbol on the product or on its pack aging indicates that this product must not be dis posed of with y our other household wa ste . Instead, it is y our responsibility to dispo s[...]

  • Page 181

    This section contains the following topics: • Regulatory model identification number • FCC statement • Notice to users in Kore a • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about th e power cord • Noise emission statement for Germany • Toxic and hazardous substance table • Declaration of confo[...]

  • Page 182

    Notice to use rs in Korea VCCI (Class B) compl iance statement for users in Japa n Notice to users i n Japan about the p ower cord Noise em ission statemen t for Germany Geräusc hemission LpA < 7 0 dB am Arbeitsplatz im Nor malbetrieb nac h D IN 4 5 63 5 T . 1 9 Toxic and haza rdous substance table Regulatory notices 181 Technical information[...]

  • Page 183

    Declara tion of conf ormity (Europe an Economic Are a) The Declaration of Conformity in this documen t complies with ISO/IEC 1 7050-1 and EN 17050-1. It identifies the product, manufacturer’s name and addr ess, a nd applicable spec ifications recognized in the European community. HP Photosmart C6200 All-i n-One series declaration of confo r mity [...]

  • Page 184

    Index Symbols/Numerics 10 x 15 cm photo paper copy 86 load 38 specifications 175 2 pages on 1, print 57 4 pages on 1, print 57 4 x 6 inch (10 x 15 cm) borderless photos print 53 4 x 6 inch photo paper copy 86 4 x 6 inch photo paper, load 38 802.3 wired, configuration page 27 A A4 paper, load 37 addresses, print 60 admin password 27 advanced network[...]

  • Page 185

    default settings, restore 2 3 device no response 132 not found 160 direction pad 8 disconnected error 155 Display icons 8 display change language 114 change measurements 114 sleep state 9 DNS server (802.3 wired) 28 documents edit scanned 82 scan 79 double-sided prints 55, 56 DPOF printing 16 E edit scan preview 82 edit scanned images 82 Embedded W[...]

  • Page 186

    lighten copies 89 link configuration 28 speed 24 load 10 x 15 cm photo paper 38 4 x 6 inch pho to paper 38 A4 paper 37 envelopes 40 full-size paper 37 greeting cards 42 Hagaki 39 index cards 39 iron-on transfers 42 labels 42 legal paper 37 letter paper 37 original 33 postcards 39 transparencies 42 M MAC address 27 maintenance align printer 102 chec[...]

  • Page 187

    preview image, edit 82 preview print job 50 print 2 or 4 pages on 1 57 addresses 60 blank printout 138 booklet 56 borderless fails 132 borderless photos 53 both sides of page 55 cancel job 62 CD/DVD labels 54 correct order 58 distorted printout 126 envelopes 60 envelopes print incor rectly 131 faded 128 from computer 45 from software application 45[...]

  • Page 188

    settings country/region 15 language 15 network 22 restore defaults 23 setup button 7 menu 10 sharing 22 shift left margin 92 ship your device 173 sleep state 9 smeared ink, fax 124 software application, print from 45 software installation reinstall 118 troubleshoot 116 uninstall 118 speed copy 88 print 48 start copy black 8 start copy color 8 statu[...]

  • Page 189

    188 Index[...]