HP Vectra VL 5/xxx manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation HP Vectra VL 5/xxx. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel HP Vectra VL 5/xxx ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation HP Vectra VL 5/xxx décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation HP Vectra VL 5/xxx devrait contenir:
- informations sur les caractéristiques techniques du dispositif HP Vectra VL 5/xxx
- nom du fabricant et année de fabrication HP Vectra VL 5/xxx
- instructions d'utilisation, de réglage et d’entretien de l'équipement HP Vectra VL 5/xxx
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage HP Vectra VL 5/xxx ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles HP Vectra VL 5/xxx et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service HP en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées HP Vectra VL 5/xxx, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif HP Vectra VL 5/xxx, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation HP Vectra VL 5/xxx. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    HP Vectra VL 5/xxx User’s Guide[...]

  • Page 2

    Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, b ut not limited to, the impl ied warranties of merchantability and fitness for a particula r purpose. Hewlett-Packard shall not be liable for errors c ontained herein or for i[...]

  • Page 3

    User’s Guide[...]

  • Page 4

    iv Englis h Who this Manual is For This manual is for anyone who wants to: • Set up the PC for the first time • Configure the PC • Add accessories to the PC • Troubleshoot problems on the PC • Find out where to get more information and support. Important Safety Information If you have any doubt that you can lift the PC or display safely ,[...]

  • Page 5

    English v Important Ergonomic Information It is strongly recommended that you read the ergonomic information before using your PC. For W indows 95 users, open the Start menu in the task bar and select Help. Then double-click on the help topic “W orking in Comfort”. For W indows for W orkgroups (W indows 3.11) users, open the Program Manager , o[...]

  • Page 6

    vi Englis h[...]

  • Page 7

    Contents English vii 1 Setting Up and Using Y our PC Unpacking Y our PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Connecting the Mouse, Key board, Display and Printer . . . . . . . . . . . 3 Connections for Models with Integrated Video Display . . . . . . . . . . . . . . . 3 Connections for Models with MGA [...]

  • Page 8

    viii English Removing the Air F low Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Installing Mem ory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Installing Main Memo ry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Installing a Video Memo ry Upgrade ([...]

  • Page 9

    English ix Display Does Not W ork Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 If Y our Keyboard Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 If Y our Mouse Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 If Y our Printer Does Not W ork . . . . .[...]

  • Page 10

    x English Y our HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 HP SupportPa ck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 HP Support Assist ant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Hewlett-Packard Inf ormation Services . . . . . . . .[...]

  • Page 11

    1 Setting Up and Using Your PC[...]

  • Page 12

    1 Setting Up and Using Your PC Unpacking Your PC 2 Englis h Unpacking Your PC WARNING If you have any doubt that yo u can lift the PC or display safely, do not try to move it without help. 1 When you receive your PC, unpack all the components. 2 Place the PC on a sturdy desk near to easily accessible power outlets, with enough space for the keyboar[...]

  • Page 13

    English 3 1 Setting Up and Using You r PC Connecting the Mou se, Keyboard, Di splay and Printer Connecting the Mouse, Keyboard, Display and Printer Connect the mouse, keyboard, and display to the back of the computer . The connectors are shaped to go i n one way only . Tighten t he display cable attachment screws. Connect the printer cable to the b[...]

  • Page 14

    1 Setting Up and Using Your PC Connecting the Mo use, Keybo ard, Displ ay and Printer 4 Englis h Connections for Models with MGA Millennium Video Board NOTE The Universal Serial Bus (USB) connectors are between the serial connectors and can be used for USB accessories. Most USB accessories are automatically configured as soon as they are physically[...]

  • Page 15

    English 5 1 Setting Up and Using You r PC Connecting Aud io Access ories Connecting Audio Accessories If your PC comes with multimedia capabilities, it will hav e a Headphones jack and a Microphone ja ck on the rear panel. An audio Line In jack, an audio Line Out jack, and a MIDI interface connector are also located on the rear panel. WARNING To av[...]

  • Page 16

    1 Setting Up and Using Your PC Connecting the Power Cab les 6 Englis h Connecting the Power Cables WARNING For your safety, always c onnect the equipment to a grounded wall outlet. Always use a power cable with a properly g rounded plug such as the one provided with this equipment or in complianc e with your national regulations. This PC is disconn[...]

  • Page 17

    English 7 1 Setting Up and Using You r PC Starting and St opping Your PC Starting and Stopping Your PC NOTE If you are starting your PC for the first time, refer to "Sta rting the PC for the First Time", on page 8. To stop your PC, refer to "Stopping Your PC", on page 10. Starting Your PC 1 Before you start your PC, first switch[...]

  • Page 18

    1 Setting Up and Using Your PC Starting and Stopp ing Your PC 8 Englis h Starting the PC for the First Time If your PC has preinstalled software, it is initialized the fir st time you start the PC. The software initi alization process takes approximately three minutes. This process sets up the software in your language and sets up your software to [...]

  • Page 19

    English 9 1 Setting Up and Using You r PC Starting and St opping Your PC 2 The software initialization routine starts. It displays t he software license agreement, gives you an opportunity to read Working in Comfort (ergonomic advice for computer users), and then asks questions about the PC. For example: • The name of the person who will use the [...]

  • Page 20

    1 Setting Up and Using Your PC Starting and Stopp ing Your PC 10 Englis h Creating Master Diskettes It is very important that you create master diskettes for your preloaded software as soon as possible. HP recommends that you use new diskettes. If you need to restore the preloaded software on your PC, you can use these diskettes to do so. For detai[...]

  • Page 21

    English 11 1 Setting Up and Using You r PC Setting Passwo rds Setting Passwords Y ou can set two passwords, t he administrator password and the user password, to provide two levels of protection for your PC. Y ou set both passwords in the Security menu group of the Setup program. Setting an Administrator Password Set the Administrator Password to p[...]

  • Page 22

    1 Setting Up and Using Your PC Setting Passwords 12 Englis h Setting a User Password A user password can only be set if an Administrator Password has already been set. Set a User Password to: • provide a power-on password prompt to prevent your PC being started or used in your absence • start the PC when the keyboard (and mouse) are locked—yo[...]

  • Page 23

    English 13 1 Setting Up and Using You r PC Using Power Manag ement Using Power Management Power management enables you to reduce the PC’ s power consumption when you are not using the PC. T o configure power management, refer to refer to "Power-On Password" in the HP Setup program—see "HP Setup Program", on page 60. Refer to[...]

  • Page 24

    1 Setting Up and Using Your PC Additio nal Inform ation an d Help 14 Englis h[...]

  • Page 25

    2 How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory , accessory boards, and additional disk drives, in your PC.[...]

  • Page 26

    2 How to Install Accessories In Your PC Accessories Yo u Can Ins tall 16 Englis h Accessories You Can Install Front-Access Device Shelves 5.25-inch 1.2-MB flexi ble disk drive Tape Drive Accessory Board Slots For example, for a LAN adapter (Some slots may come with pre-installed boards.) Main Memory (32-bi t EDO, 60 ns) 8 MB kit (2 x 4M B modules) [...]

  • Page 27

    English 17 2 How to Install Accessories In Your PC Removing and Re placing the Cove r Removing and Replacing the Cover WARNING For your safety, never remove the P C’s cover without first rem oving the power cord from the power out let, and any connection to a telecommunications netw ork. Always replace the cover on the PC before switching it o n [...]

  • Page 28

    2 How to Install Accessories In Your PC Removing the Air Flow Gu ide 18 Englis h Removing the Air Flow Guide Y our PC has an air flow guide to help reduce the heat of t he processor . Y ou must remove this guide before you can access the processor , the sy stem board switches, the battery , or any accessory board. T o remove the air f low guide, un[...]

  • Page 29

    English 19 2 How to Install Accessories In Your PC Installing Memory Installing Memory CAUTION Static electricity can damage electronic components. T urn all equipment OFF . Don’t let your clothes touch t he accessory . T o equalize the static electricity , rest the accessory bag on top of the PC while you are removing the accessory from the bag.[...]

  • Page 30

    2 How to Install Accessories In Your PC Installing M emory 20 Englis h To install a main memory module: 1 Disconnect the computer’s power supply cord and any connection to a telecommunications network. 2 Remove the computer’s cover. 3 Remove the airflow guide (refer to page 18). 4 Align the memory module with the slot, with the notch on the rig[...]

  • Page 31

    English 21 2 How to Install Accessories In Your PC Installing Memory Installing a Video Memory Upgrade (Integrated Video Models) If you have an integrated video display , your PC is supplied with 1 MB of video memory on the sy stem board. Y ou can install a pair of video memory modules to increase your available video memory to 2 M B. CAUTION Stati[...]

  • Page 32

    2 How to Install Accessories In Your PC Installing M emory 22 Englis h 4 Align the video memory module directly over the socket taking care to align the dot on the module with the corner notch on the socket as illustrated in the diagram. (Refer to next page.) Press the memory module completely into the connector 5 Install any other accessories befo[...]

  • Page 33

    English 23 2 How to Install Accessories In Your PC Installing Memory Upgrading the MGA Millennium Board Memory If your PC has the MGA Millennium video board instead of integrated video memory , you can increase its memory fr om 2 MB to 4 MB to get more colors and better video resolution. 1 Switch off the display and computer, and disconnect the pow[...]

  • Page 34

    2 How to Install Accessories In Your PC Installing M emory 24 Englis h T wo configuration switches are on the Matrox video adapter board. Contact your HP representative for further information about upgrading the VGA BIOS. Switch Use Switch Block to: 1 Flash EEPROM Switch for VGA BIOS: • OFF to prevent Vide o BIOS upgrades — DE FAULT • ON to [...]

  • Page 35

    English 25 2 How to Install Accessories In Your PC Installing Mass Storage Devi ces Installing Mass Storage Devices If you need to have extra mass storage space for your application software, you can install additional mass storage devices, such as a flexible disk drive, hard disk drive, or tape drive. Y our PC already has one hard disk drive insta[...]

  • Page 36

    2 How to Install Accessories In Your PC Installing M ass Storage Devi ces 26 Englis h Internal Connectors If you add a flexible disk drive, hard disk dri ve, CD-ROM drive, or tape drive, you need to connect it to power and data cables. The data cables are shown below: Which Connectors to Use There are two different cables for IDE drives: • The fi[...]

  • Page 37

    English 27 2 How to Install Accessories In Your PC Installing Mass Storage Devi ces The following table explains which connectors you should use when you install additional devices. NOTE When connecting hard disk drives, note that if the drives are connected to the same data cable, and the drives operate in differ ent modes (or speeds), the slower [...]

  • Page 38

    2 How to Install Accessories In Your PC Installing M ass Storage Devi ces 28 Englis h Installing an Additional Hard Disk Driv e Refer to the drive’ s manuals to see if you must set jumpers or if there is a special installation procedure to follow . If your new hard disk dri ve already has a mounting tray attached, you must remove it before you ca[...]

  • Page 39

    English 29 2 How to Install Accessories In Your PC Installing Mass Storage Devi ces 7 Resecure the access plate on the rear of the computer. 8 Connect the power and data cables to the rear of the drive, if you have not done so already. The connectors are shaped to fit one way only. Use the end connector on the diskette data cable—see “Internal [...]

  • Page 40

    2 How to Install Accessories In Your PC Installing M ass Storage Devi ces 30 Englis h Installing a Flexible Disk Drive, CD-ROM Driv e, or Tape Drive WARNING To take care to avoid electric shock and harm to y our eyes by laser light from a CD-ROM drive, do not open the CD-ROM dri ve enclosure. The drive should be serviced by autho rized service pers[...]

  • Page 41

    English 31 2 How to Install Accessories In Your PC Installing Mass Storage Devi ces T o Install a Drive: Step 4: Remove the cover plate. Step 6: Slide the drive into the shelf. Step 7: Connect the power and data cables. Step 8: Secure the device in position. Step 9: Remove the shelf c over plate[...]

  • Page 42

    2 How to Install Accessories In Your PC Installing A ccessory Boards 32 Englis h Installing Accessory Boards CAUTION Static electricity can damage electronic components. T urn all equipment off. Don’t let your clothes touch the accessory . T o equal ize the static electricity , rest the accessory bag on top of the computer while you are removing [...]

  • Page 43

    English 33 2 How to Install Accessories In Your PC Installing Acces sory Boards Refer to the documentation supplied with the operating sy stem for details on your operating sy stem’ s capabilities and restr ictions concerning how to configure non-Plug and Play accessory boards. Installing the Board 1 Switch off the display and computer, and disco[...]

  • Page 44

    2 How to Install Accessories In Your PC Installing A ccessory Boards 34 Englis h 6 Align the board’s connector with the slot’s socket. Firmly press the board into the socket. Ensure that the boar d’s connector engages completely with the socket and does not touch components on other boards. The connector is fully in the socket when the board [...]

  • Page 45

    English 35 2 How to Install Accessories In Your PC Installing an OverDrive Processor Installing an OverDrive Processor Y ou can install a n Intel OverDrive TM processor i n your PC. Contact your authorized reseller for more details about the availability of the Intel OverDrive processor for your PC. 1 Disconnect the computer power cords from the po[...]

  • Page 46

    2 How to Install Accessories In Your PC Installing a n OverDriv e Processor 36 Englis h 6 To install the new processor: a Locate the corner markers: • on the processor—a dot or notch (“broken” corner) • on the processor socket—a dot. b Position the processor over the socket, with it’s corner marker facing the corner marker on the sock[...]

  • Page 47

    3 Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC.[...]

  • Page 48

    3 Troubleshooting Your PC Solving Problems 38 Englis h Solving Problems This chapter can help you solve most problems you might have with your PC. If you are unable to solve your problem after following t he advice in this chapter , refer to "Hewlett Packard Support and Information Services", on page 61. HP Summary Screen The HP Summary S[...]

  • Page 49

    English 39 3 Troubleshooting Your PC If Your PC Does Not Start Properly If Your PC Does Not Start Properly Use this section if your PC does not start properly when you turn it on, and you experience one of the following symptoms: • Your PC’s display is blank and there are no error messages. • You cannot start your PC from a modem. • A POST [...]

  • Page 50

    3 Troubleshooting Your PC If Your PC Does Not Start Properly 40 Englis h Check Internal Items If the PC still does not start properly , follow this procedure to check the internal items: 1 Turn off the display, the computer, and all ext ernal devices. 2 Unplug all power cords and cables, noting their positions. Disconnect the PC from any telecommun[...]

  • Page 51

    English 41 3 Troubleshooting Your PC If Your PC Does Not Start Properly If You Cannot Start Your PC from a Modem If you are running W indows 95 and you have chosen the option to start your PC from a modem, and this optio n does not work, then you need to change the IRQ setting in the HP Setup program. In the Setup program, go to the Security group,[...]

  • Page 52

    3 Troubleshooting Your PC If Your PC Does Not Start Properly 42 Englis h Clearing the PC’s Configuration Memory If the PC then starts, but POST still persists in reporting an error , clear the current configuration memory values and reinstall the built-in default values: 1 Turn off the PC, disconnect the power and cables, and remove the cover. Di[...]

  • Page 53

    English 43 3 Troubleshooting Your PC If You Cann ot Turn Off Your PC If You Cannot Turn Off Your PC Use this section if you cannot turn off your PC, the power indication light is red, and you hear a “buzz ing” sound. • Check if your PC is locked, whereby “power-off” is not allowed. You will need to enter a password to unlock the PC (refer[...]

  • Page 54

    3 Troubleshooting Your PC If Your PC Has a Ha rdware Problem 44 Englis h If Nothing is Displayed on the Screen If nothing is displayed on the screen, but the PC starts a nd the keyboard, disk drives, and other peripheral devices seem to operate properly: • Make sure that the display is plugged in and switched ON. • Check that you have entered a[...]

  • Page 55

    English 45 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Keyboard Does Not Work • Ensure that the keyboard is correctly connected. • If you turn on your PC, the operating system boots, the keyboard is correctly connected, but your keyboard is still not avail able, the power-on password may be set to “keyboard locked”. [...]

  • Page 56

    3 Troubleshooting Your PC If Your PC Has a Ha rdware Problem 46 Englis h If Your Printer Does Not Work • Make sure the printer’s power switch is ON. • Verify that the power cord is plugged into the power outlet and the printer. • Verify that you have the correct ca ble for the printer. Make sure that it is securely connected to the c orrect[...]

  • Page 57

    English 47 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Flexible Disk Drive Does Not Work • Ensure you are using a formatted diskette and it is inserted correctly. • Check you are using a diskette that is the right density. • Check that your flexible disk drive is correctly c onfigured in the Setup Configurat ion menu. ?[...]

  • Page 58

    3 Troubleshooting Your PC If Your PC Has a Ha rdware Problem 48 Englis h If the Hard Disk Does Not Work • Check that the disk power and data cables are corr ectly connected (refer to "Which Connectors to Use", on page 26). • Check that the hard disk drive has been “enabled” (refer to "Hardware Protection Submenu (Security gro[...]

  • Page 59

    English 49 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If the CD-ROM Drive Has a Problem WARNING Be sure to disconnect the power cord a nd any telecommunication cables from your compu ter before you remove th e cover to check the cable connections or jumper sett ings. To avoid electric shock and harm to your eyes by laser light, do [...]

  • Page 60

    3 Troubleshooting Your PC If Your PC Has a Ha rdware Problem 50 Englis h If an Accessory Board Does Not Work Carry out the following checks: • Ensure the board has been firmly installed in the accessory board slot. • Check that the accessory board has been correctly configured with the ISA Configuration Utility if necessary. • Ensure the boar[...]

  • Page 61

    English 51 3 Troubleshooting Your PC If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password ❒ If you forget the User Password, but not the Administrator password, carry out the followi ng procedure: 1 Switch off the PC. 2 Restart the PC. If the keyboard is locked, enter the administrator password. [...]

  • Page 62

    3 Troubleshooting Your PC If You Have a Network Pro blem 52 Englis h If Your Application Software Does Not Work If the PC reports the sy stem is OK and the indicator light over the power switch is illuminated, but some software won’t run: • Refer to the operating system and application soft ware manuals. • If Windows does not run properly, re[...]

  • Page 63

    English 53 3 Troubleshooting Your PC If Your PC Has an Audio Prob lem If Your PC Has an Audio Problem No Sound When Running Any Applicati ons First, check that the output volume is not set to zero. Use the volume control on the front panel. Make sure the headphones are not connected directly to the CD-ROM drive (see the connection information in ch[...]

  • Page 64

    3 Troubleshooting Your PC If Your PC Has an Audio Problem 54 Englis h Humming Noise If the power grounding of your audio components is inadequate, a humming noise may be generated. This may happen if your PC is connected to a hifi sy stem. Plug all devices into adjacent power outlets (outlets within 5 cm / 2 inches of each other), or use li ne filt[...]

  • Page 65

    English 55 3 Troubleshooting Your PC Changing the Ba ttery Changing the Battery WARNING There is a danger of explosion if the ba ttery is incorrectly installed. For your safety, never attempt to re charge, disassemble, or burn the old battery. Replace the b attery only with the same or equivalent t ype recommended by the manufactu rer. The battery [...]

  • Page 66

    3 Troubleshooting Your PC Changing the B attery 56 Englis h External Battery Y ou can also install an external battery in the PC (HP part number 1420- 0513), which you can order from your authorized reseller . Instal l the external battery as follows: 1 After removing the computer’s cover, connect the exter nal battery cable to the battery connec[...]

  • Page 67

    English 57 3 Troubleshooting Your PC Technical Information Technical Information System Board Switches Switch Switch function 1-4, 7-8 Processor speed, see next tab le 5 Password: Open = en abled (d efault) Closed = disab led / clear User and A dministrator pa sswords 6 Prevents change s to the PC’s confi guration (in CMOS) in the Setup pro gram:[...]

  • Page 68

    3 Troubleshooting Your PC Technical Informatio n 58 Englis h Power Consumption All measurements are in watts (rms). NOTE When the PC is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zer o. The special on/off method used by this PC considerably extends the lifetime of the power supply. To [...]

  • Page 69

    English 59 3 Troubleshooting Your PC Technical Information IRQs, DMAs, and I/O Addresses Used by Your PC IRQs used b y PC The IRQ, DMA, and I/O address mapping s shown here are for a PC with a basic configuratio n. The resources used b y your PC may vary, depend ing up on which accessory boards are bundle d with the PC. IRQ0 system timer IRQ1 keybo[...]

  • Page 70

    3 Troubleshooting Your PC HP Setup Program 60 Englis h Integrated Video Graphic Information The integrated video graphic chip is manufactured by S3 Inc. The graphic chip used is “TRIO 64V2 [IO775]”. These are the available video graphic resolutions: 640x480 800x600 1024x768 1280x1024 1600x1200 HP Setup Program Check your PC’ s configuration w[...]

  • Page 71

    4 Hewlett Packard Support and Information Services[...]

  • Page 72

    4 Hewlett Packard Support and Information Services Introduction 62 Englis h Introduction Hewlett Packard computers are engineered for quality and reliability to give you many years of trouble-free serv ice. T o ensure that your desktop sy stem maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide netw[...]

  • Page 73

    English 63 4 Hewlett Packard Support and Information Services Your HP Authorize d Reseller Your HP Authorized Reseller HP Authorized Resellers have been trained on HP V ectra equipment and are familiar with its configuration and environment. Authorized Resellers can also answer questions regarding non-HP hardware, software and sy stems as well as a[...]

  • Page 74

    4 Hewlett Packard Support and Information Services HP Support Assi stant CD-ROM 64 Englis h HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on two CD-ROMs: one for software; and another one for support documentation. The software CD-ROM is updated monthly and contains the latest HP drivers and utilities. The docume[...]

  • Page 75

    English 65 4 Hewlett Packard Support and Information Services Hewlett-Packard Info rmation Services Hewlett-Packard Information Services Hewlett Packard Electronic Information Services are avail able 24 hours per day , 7 day s per week, ensuring t hat the most up-to-date information is alway s availa ble. HP Forum on CompuServe The HP Sy stems Foru[...]

  • Page 76

    4 Hewlett Packard Support and Information Services Hewlett-Packard Infor mation Services 66 Englis h HP Forum on America Online The HP Forum on America Online is an electronic information a nd communication service which can be accessed via modem. T o access the HP Forum: • select Keyword Search from the menu, • type HP , • press . This will [...]

  • Page 77

    English 67 4 Hewlett Packard Support and Information Services Hewlett-Packard Info rmation Services HP BBS Library The HP electronic bulletin board library servic e contains the latest versions of drivers, BIOS, and utilities, which you can download to your PC using a modem. Support documentation is also av ailable. Set your modem for no parity , 8[...]

  • Page 78

    4 Hewlett Packard Support and Information Services Hewlett-Packard Infor mation Services 68 Englis h HP FAXback on Demand—HP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are then faxed to you. T o access this service, you can use a touch-tone phone and [...]

  • Page 79

    English 69 4 Hewlett Packard Support and Information Services Hewlett-Packard Info rmation Services Ordering Drivers and BIOS on Diskette Y ou can order diskettes fr om HP , with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail. Information for ordering diskettes is set out in the table below: T o[...]

  • Page 80

    4 Hewlett Packard Support and Information Services HP Support Services 70 Englis h HP Support Services Hewlett-Packard provides a three year hardware warranty which includes on-site service during the first year after purchase, and a return service during the second and third years after purc hase. This warranty coverage will apply from the near es[...]

  • Page 81

    English 71 4 Hewlett Packard Support and Information Services Hewlett-Packard Tele phone Suppo rt Hewlett-Packard Telephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to Friday , 7:00 am to 6:00 pm Mountain time. The number is: +1 (970) 635-1000 HP European Cus[...]

  • Page 82

    4 Hewlett Packard Support and Information Services Lifelin e Telephone Support 72 Englis h Please have the following information ready when you call so that your enquiry can be dealt with quickly: • your HP Vectra model number and serial number • the operating system version and the configuration • a description of the software installed and [...]

  • Page 83

    English 73 4 Hewlett Packard Support and Information Services HP Network Phone-i n Support Service ( NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments. It can help you to: • resolve complex network problems, • leverage HP’s alli[...]

  • Page 84

    4 Hewlett Packard Support and Information Services Summary 74 Englis h Summary The table below summarizes the services and support avail able from HP or authorized resellers. Service Covers Period covered Response time Fee When available Purchase from Basic Warranty Parts and labor for HP products: first year on-site, second and third year return t[...]

  • Page 85

    English 75 4 Hewlett Packard Support and Information Services Hewlett-Packard Marketin g Headquarters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sa[...]

  • Page 86

    4 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters 76 Englis h[...]

  • Page 87

    Englis h 77 Glossary 100Base-T Refers to the 100 Mbit/s network technology over catego ry 5 UTP (Unshielded twisted pair) cable that is compatible with the proposed IEEE 802.3 standard. This technology, which takes the CSMA/CD protocol to 100 MB its/s operation, is also referred to as 802.3u or Fast Ethernet. 100VG-AnyLAN Refers to the 100 Mbit/s n[...]

  • Page 88

    78 English Glossary Double buffering The process of using two frame buffers for sm ooth animation. Graphical contents of one frame buffer are displayed while updates occur on the other buffer. When the updates are complete, the buffers are switched. Only complete images are displayed, and the process of drawing is not shown. The result is the appea[...]

  • Page 89

    Glossary English 79 3-D viewing pipeline, fo r instance, an object is defined by the appl ication developer in model coordinates; these are mapped to world coordinates, the world coordinates are mapped to normalized device coordi nates (NDCs); the NDCs are mapped to device coordinates; and the final picture is displayed. Also, an application for co[...]

  • Page 90

    80 English Glossary ROM Read-Only Memory. Computer memory used to store parts of the computer’s operating system permanently. ROM chips can contain instructions and data. SCAM SCSI Configured Automatically. A protocol which automaticall y assigns device IDs to SCSI devices which support SCAM. SCSI Small Computer System Interface. A high-speed dat[...]

  • Page 91

    81 Numerics 100BaseT defined, 77 100VG-AnyLAN defined, 77 A accessories installing, 15–?? accessory board installing, 32 problems, 50 Accessory boards, configuring in Win- dows 3.11, 32 After installing a video memory upgrade on the MGA video ada pter, 22 After installing video memory upgrade on MGA video adapter, 22 air flow guide , 18 America O[...]

  • Page 92

    82 Index Installing memory, 19 Interrupt Request Channels used by the PC, 59 J jumper location, 57 K keyboard connecting, 3 keyboard, problems, 45 L LAN defined, 78 LINE IN jack location of connector, 5 LINE OUT jack location of connector, 5 M mapping, 78 mass storage devi ces connectors, 25 installing, 25 master diskettes creating, 10 Memory insta[...]

  • Page 93

    Regulatory Information and Warranty[...]

  • Page 94

    français 84 français Regulatory Information DECLARA TION OF CONFORMITY according to ISO/IEC Guide 22 and EN 450 14 Manufacturer’s Name: HEWLETT -P ACKARD Manufacturer’s Address: 5 A venue ra ymond Chana s 38320 Eybens, FRANCE Declares that th e product: Product Name: Personal Computer Model Number: HP V ectra VL 5/xxx, Series 5 Models DT and [...]

  • Page 95

    français français 85 FCC (for USA only) Federal Communications Commission Radio Frequency Interference Statement W arning : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful in terference [...]

  • Page 96

    français 86 français Notice for the United Kingdom The HP V ectra PC is app roved under approval number NS/G /1234/J/100003 for indirect connection to Public T elecommunica tion Sy s tems within the United K ingdom. Noise Declaration for Germany Lärmangabe nach Masc hinenlärmverordnu ng - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz norm[...]

  • Page 97

    français français 87 HP Hardware Warranty Important: This is your hardwa re product warranty stat ement. Please, read it carefully. W arra nty terms may be different in your country. If so, your Authorized HP Deale r or Hewlett-Packard Sales and Service Office can give you details. Three Year Limited Hardware Warranty Hewlett-Packard (HP) warrant[...]

  • Page 98

    français 88 français HP products extern al to the sy stem processor unit–s uch as external storage su bsy stem s, display s, printers, and other peripherals–are covered b y the applicable warranties for those product s; HP software is covered by the HP Software Product Limit ed W arran ty . On-site visits caused by non-Hewlett-Packa rd produc[...]

  • Page 99

    français HP Software Product License Ag reement and Software & Pro duct Limited Warranty français 89 HP Software Product License Agreement and Software & Product Limited Warranty Y our HP V ectra PC con tains preinstalled software programs. Pleas e read the Software License Agreement before proceeding. CAREFULLY READ THIS LICENSE AGREEMEN[...]

  • Page 100

    HP Software Product Lice nse Agreemen t and Software & Product Limited Warranty français 90 français 94304 U.S.A. Rights for non-DOD U.S. Government Departments and Agencies are as set forth in F AR 52.227- 19(c)(1,2). HP Software Product Limited Warranty THIS HP SOF T W ARE PRODUCT LIMITED W ARRANTY SHALL COVER A LL SOF TW ARE THA T IS PROVI[...]

  • Page 101

    Your HP Vectra PC Physical Characteristics Characteristic Description Weight (exc luding displ ay and keyboar d) 15 kg (3 3 pounds) Dimensions Width: 21 cm (8.27”), Height: 41.5 cm (16.34”), Depth: 40.5 cm (15.95”) Footprint 0.085 m 2 (0.91 ft 2 ) Storage temperature -40 ºC to 70º (-40 ºF to 158 ºF) Storage humid ity 8% to 80% (relative )[...]

  • Page 102

    Part Number Printed in 50% D4570-90001 USA 12/96 Paper not bleached with chlorine[...]