IBM 3000 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation IBM 3000. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel IBM 3000 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation IBM 3000 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation IBM 3000 devrait contenir:
- informations sur les caractéristiques techniques du dispositif IBM 3000
- nom du fabricant et année de fabrication IBM 3000
- instructions d'utilisation, de réglage et d’entretien de l'équipement IBM 3000
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage IBM 3000 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles IBM 3000 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service IBM en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées IBM 3000, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif IBM 3000, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation IBM 3000. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Inf oP rin t 3 000 Op e r a to r’s G ui d e S544-5564-01 IBM[...]

  • Page 2

    [...]

  • Page 3

    Inf oP rin t 3 000 Op e r a to r’s G ui d e S544-5564-01 IBM[...]

  • Page 4

    Note! Before using this information and the pr oduct it supports, be sure to r ead the general information under “Notices” on page xvii. Second Edition (October 1998) The following paragraph does not apply to any other country where such pr ovisions are inconsistent with local law . INTERNA TIONAL BUSINESS MACHINES CORPORA TION PROVIDES THIS PU[...]

  • Page 5

    Online Documentation Authorization For online versions of this book, we authorize you to: v Copy , modify , and print the documentation contained on the media, for use within your enterprise, provided you r eproduce the copyright notice, all warning statements, and other requir ed statements on each copy or partial copy . v T ransfer the original u[...]

  • Page 6

    iv InfoPrint 3000 Operator’s Guide[...]

  • Page 7

    Contents Online Documentation Authorization iii Figures .............. i x T ables ............... x i Statement of Limited W arranty .... xiii Production Status ............ xiii The IBM W arranty ........... xiii W arranty Service ............ x i v Extent of W arranty ........... x i v Limitation of Liability ........... x v Notices ............[...]

  • Page 8

    On-Screen-Display Controls ....... 6 6 Adjusting the Print Position ........ 6 8 Adjusting the V olume of the Operator Alert Assembl y.............. 7 4 Advancing Forms Using the NPRO and NPRO Page Functions ............ 7 5 NPRO Procedure ........... 7 5 NPRO Page Procedure ......... 7 6 Canceling a Job ............ 7 8 Changing the Password or Au[...]

  • Page 9

    Appendix A. V alid Form Lengths in Inches ............... 2 9 1 Appendix B. Physical System Layouts 293 Simplex Models ............ 2 9 3 Duplex Models ............. 2 9 4 Glossary .............. 2 9 7 Index ............... 3 0 5 Readers’ Comments — We’d Like to Hear from Y ou ........... 3 1 1 Contents vii[...]

  • Page 10

    viii InfoPrint 3000 Operator’s Guide[...]

  • Page 11

    Figures 1. Forms Path Through a Printer Engine 16 2. Stacker Control Panel ......... 2 8 3. Stacker Height Control ........ 3 1 4. Display T ouch Screen W indow Components 34 5. Numeric Keypad W indow ....... 3 6 6. Alphanumeric Keyboard W indow .... 3 7 7. Grayed Out Check Reset Pushbutton 38 8. System Menu Symbol - Pull-Down Menu 39 9. Procedur e[...]

  • Page 12

    x InfoPrint 3000 Operator’s Guide[...]

  • Page 13

    T ables 1. InfoPrint 3000 Printer Specification Summary 2 2. Operator Responsibilities ....... 9 3. Developer Area Controls ........ 2 1 4. Printer Control Panel ......... 2 3 5. Symbols and V isual Cues ....... 4 1 6. Remote Power Control ........ 5 7 7. Remote System Power Control - Duplex Models ............. 5 8 8. Local System Power Control -[...]

  • Page 14

    xii InfoPrint 3000 Operator’s Guide[...]

  • Page 15

    Statement of Limited W arranty The warranties provided by IBM in this Statement of Limited W arranty apply only to Machines you originally purchase for your use, and not for r esale, from IBM or an IBM authorized reseller . The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination[...]

  • Page 16

    W arranty Service T o obtain warranty service for the Machine, you should contact your reseller or call IBM. In the United States, call IBM at 1-800-IBM-SER V (426-7378) . In Canada, call IBM at 1-800-465-6666 . Y ou may be required to pr esent proof of purchase. Depending on the Machine, the service may be 1) a “Repair” service at your locatio[...]

  • Page 17

    Limitation of Liability Circumstances may arise wher e, because of a default on IBM’s part (including fundamental breach) or other liability (including negligence and misrepr esentation), you are entitled to recover damages fr om IBM. In each such instance, regar dless of the basis on which you are entitled to claim damages, IBM is liable only fo[...]

  • Page 18

    xvi InfoPrint 3000 Operator’s Guide[...]

  • Page 19

    Notices References in this publication to IBM pr oducts, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any refer ence to an IBM product, program, or service is not intended to state or imply that only that IBM product, pr ogram, or service may be used. Any functionally equivalent[...]

  • Page 20

    T rademarks The following terms used in this publication are trademarks of the IBM Corporation in the United States or other countries or both: AFCCU and Advanced Function Common Control Unit AFP and Advanced Function Presentation Advanced Function Printing AIX® AIX/6000 BCOCA and Bar Code Object Content Ar chitecture ESCON® GDDM IBM® InfoPrint [...]

  • Page 21

    Canadian Department of Communications compliance statement: This Class A digital apparatus meets the requir ements of the Canadian Interference-Causing Equipment Regulations. A vis de conformité aux normes du ministère des Communications du Canada: Cet appareil numérique de la classe A respecte toutes les exigences du Réglement sur le matériel[...]

  • Page 22

    T aiwan EMC: Safety Notice Conventions This publication contains safety notices that warn users of situations that could cause them harm. Caution Notices Caution notices make users aware of hazar ds that can cause minor or moderate personal injuries, such as cuts or burns. The following notices are examples of the kinds of caution notices that can [...]

  • Page 23

    Danger Notices Danger notices make users aware of hazar ds that can cause serious injury or death. The following are examples of danger notices. Notices xxi[...]

  • Page 24

    Safety Notices xxii InfoPrint 3000 Operator’s Guide[...]

  • Page 25

    The laser used in the InfoPrint 3000 complies with IEC 825-1 and EN 60825. The printer is a Class 1 Laser Product that contains five enclosed Class IIIb InGaAsP lasers with peak power of 10 milliwatts and a wavelength of 635 nanometers. Contained within the printhead, the lasers form scanning beams focused at the photoconductor . LASER SAFETY SAFE[...]

  • Page 26

    SAFE0OEI ENVIR ONMENT AL INFORMA TION IBM has established a procedure b y which used photoconductor drums can be returned to IBM. Specific instr uctions and a mailing label appear in the bo x in which the photoconductor drum is shipped. Third-par ty ser vicing companies and customers who are not using IBM ser vice are encouraged to use those proced[...]

  • Page 27

    Preface This publication is for the InfoPrint 3000 T ype 3300 Model ES1 and InfoPrint 3000 Models ED1/ED2 Advanced Function Printers. Y ou will find the terms InfoPrint 3000, Model ES1, and Models ED1/ED2 used throughout this document. This publication explains how to operate and maintain the InfoPrint 3000 printers, including the following models[...]

  • Page 28

    – “Chapter 2. Operator’s Overview” on page 9, which describes the operator’s role in using and maintaining the printers. – “Chapter 3. Functional Areas” on page 15, which describes the parts of the printer , including its switches, contr ols, and Display T ouch Scr eens. – “Chapter 4. Using the Display T ouch Screen” on page 3[...]

  • Page 29

    InfoPrint 3000 Library The following additional InfoPrint 3000 publications are available: v InfoPrint 3000 Introduction and Planning Guide , G544-5563, summarizes the InfoPrint 3000 functions and describes how to plan for a successful installation. v Forms Design Reference for Continuous Forms Advanced Function Printers , G544-3921, describes the [...]

  • Page 30

    xxviii InfoPrint 3000 Operator’s Guide[...]

  • Page 31

    Summary of Changes The following list is a summary of the changes made in this edition: v Miscellaneous changes were made to Chapter 1 and Chapter 3. v Miscellaneous changes were made to Chapter 6. v The Description and V alue Option for PQE Boldness in T able 25 on page 258, T able 24 on page 251, and T able 16 on page 221 wer e updated. v One of [...]

  • Page 32

    xxx InfoPrint 3000 Operator’s Guide[...]

  • Page 33

    Chapter 1. Introduction Chapter Overview This chapter reviews the characteristics of the IBM InfoPrint 3000, including the following models: v ES1 v ED1/ED2 System Characteristics T able 1 on page 2 summarizes the specifications for the various printers in the InfoPrint 3000 family . © Copyright IBM Corp. 1998 1 | | |[...]

  • Page 34

    T able 1. InfoPrint 3000 Printer Specification Summary Model Mode Resolution (DPI) Print Speed (IPM) Basis Paper W eights Forms W idth Forms Length g/m 2 lbs Min. mm (in.) Max. mm (in.) Min. mm (in.) Max. mm (in.) ES1 Simplex 480 1 , 600 1 480/600 2 1 12/172 3 60-160 16-42 204 (8) 457 (18) 76.2 ± 0.3 (3.0 ± 0.013) 356 ± 0.3 (14.0 ± 0.013) 8 , [...]

  • Page 35

    Printer Characteristics The InfoPrint 3000 printers are nonimpact, all-points-addr essable printers. The printers each use a laser , electr ophotographic print technology , and Advanced Function Presentation (AFP) licensed pr ograms to create high-quality text and graphic printer output. The printers use continuous-forms in a variety of sizes, styl[...]

  • Page 36

    This power-driven r oller assembly is on the floor in the forms input area of the second printer of the system; the continuous forms are thr eaded through it. It assists in feeding forms from the Buf fer/Flipper Unit under the printer into the tractor feed area of the printer . Duplex Printing Applications The following configurations support Dup[...]

  • Page 37

    Simplex and Dual Simplex Printing Applications The configuration that is shown in “Left Angle Configuration for Dual Simplex” on page 8 supports simplex (single-sided) printing in the Dual Simplex mode on selected models (see T able 1 on page 2). Both printers in the configuration can run independent simplex applications. The forms path woul[...]

  • Page 38

    Inline Configuration for Duplex 1 Optional prepr ocessing device 2 Printer Utility Module (PUM) attached to Printer 1 3 Printer 1 4 Buf fer/Flipper Unit 5 AFCCU attached to Printer 2 6 Printer 2 7 Optional postprocessing device HC6I0010 1 2 3 4 5 6 7 6 InfoPrint 3000 Operator’s Guide[...]

  • Page 39

    Left Angle Configuration for Duplex 1 Optional prepr ocessing device 2 Printer Utility Module (PUM) attached to Printer 1 3 Printer 1 4 Buf fer/Flipper Unit 5 AFCCU attached to Printer 2 6 Printer 2 7 Optional postprocessing device HC6I0008 1 2 3 4 5 6 7 Chapter 1. Introduction 7[...]

  • Page 40

    Left Angle Configuration for Dual Simplex 1 Optional prepr ocessing device for Printer 1 2 Printer Utility Module (PUM) attached to Printer 1 3 Printer 1 4 Optional prepr ocessing device for Printer 2 5 Optional postprocessing device for Printer 1 6 AFCCU attached to Printer 2 7 Printer 2 8 Optional postprocessing device for Printer 2 HC6I0009 1 2[...]

  • Page 41

    Chapter 2. Operator’s Overview Chapter Overview This chapter provides an overview of the operator tasks and the general operation of the printer . Operator Responsibilities T able 2 summarizes the responsibilities of the operator . T able 2. Operator Responsibilities What to Do: When to Do It: Where to Find More Information: Power on/of f the pri[...]

  • Page 42

    T able 2. Operator Responsibilities (continued) What to Do: When to Do It: Where to Find More Information: Clear forms jams and errors As indicated by messages on the Display T ouch Screen “Recovering from a Forms Jam (Simplex Operations)” on page 121 “Recovering from a Forms Jam (Duplex Operations)” on page 127. “Chapter 10. Responding t[...]

  • Page 43

    Normal Operation (Ready Status) Before the printer can begin printing, it must be in Ready status . The printer is in Ready status when all of the following conditions have been met: v The printer is powered on and r eady . v The fuser is warmed up and the printhead is ready . v The initial microcode load (IML) sequence is complete on the system co[...]

  • Page 44

    Operator Intervention (Not Ready Status) When normal operation is interrupted, the printer goes into a Not Ready status. SELECTING the Stop pushbutton on the Display T ouch Screen window can cause a Not Ready status. In addition, whenever the printer detects an Out of Supplies, Intervention Required, or Printer Err or condition, it places itself in[...]

  • Page 45

    Service Call Procedure Use this procedur e only when you have tried all of the operator actions that are described in the error message or listed in this book. 1. Collect information about the printer system, including the machine type, model number , and serial number . This information is on a label ( 1 ) behind the center front cover , above the[...]

  • Page 46

    14 InfoPrint 3000 Operator’s Guide[...]

  • Page 47

    Chapter 3. Functional Areas This chapter describes the forms path of the printer . It also pr ovides a graphic overview of the functional areas of the printer , which include: v Advanced Function Common Control (AFCCU) ar ea – Operator alert area – Power control panel – Display T ouch Screen Keep In Mind: 1. The AFCCU is physically attached t[...]

  • Page 48

    For simplicity , Figure 1 shows a generalized forms path when a printer is being used for simplex printing and is using boxed fan-fold forms. 1 T ransfer Station 2 Fuser 3 Stacker Pendulum 4 Output Stacker Area 5 Postprocessor 6 Input Forms Area v Note the following dif fer ences when a printer runs in dual simplex mode, uses forms from a pr eproce[...]

  • Page 49

    Control Unit Area The Display T ouch Screen, power contr ol panel, and the operator alert assembly are in the contr ol unit area. 1 Operator Alert Assembly 2 Display T ouch Screen 3 Power Control Panel 4 AFCCU Frame in a simplex printer or in Printer 2 of a duplex configuration or Printer Utility Module (PUM) Frame in Printer 1 5 Printer Engine Fr[...]

  • Page 50

    Operator Alert Area The following figure shows the contr ols on the Operator Alert Area, which is on the base of the Operator Alert Assembly . Using This Control: Does This: Operator Alert Assembly V olume Control Adjusts the volume of the operator alert assembly . External Connections for Customers Provides customers with a set of external contac[...]

  • Page 51

    Using This Control: Does This: Control Unit Local/Remote Switch Establishes where contr ol unit power is controlled. On Printer 1 - When this switch is in the Local position, the PUM is powered on and of f by the Control Unit Power On and the Control Unit Power Of f if in Local switches. In the Remote position, the PUM is powered on and of f by Pri[...]

  • Page 52

    Developer Area Y ou add toner and developer mix to the printer in the developer area. T able 3 on page 21 describes the controls. Y ou add toner by placing a new toner cartridge ( 1 ) in the developer area next to the Printer Control Panel. Y ou add developer mix through the developer mix inlet ( 2 ). The developer drain lever ( 3 ), which is marke[...]

  • Page 53

    T able 3. Developer Area Controls Using This Control: Does This: T oner Cartridge 1 Contains toner for the toner hopper . Developer Mix Inlet 2 Supply opening for adding developer mix to the developer . Developer Drain Lever 3 Starts the developer mix drain process to move developer mix from the developer into an external container for disposal. De[...]

  • Page 54

    Forms Input and T ransfer Station Area Y ou load forms that are r eady for processing into the printer at the forms input area. The developer mix bottle and drain hose ar e also in the forms input area. In the transfer station area, print images ar e transferred from the photoconductor drum to the forms that ar e traveling through the printer . “[...]

  • Page 55

    Printer Control Panel The printer control panel is just below the transfer station. T able 4 describes its controls. T able 4. Printer Control Panel Using This Control: Does This: Darker Contrast Control Key Adjusts print contrast from lighter ( 1 ) to darker ( 7 ). The curr ent setting is marked by an LED. Lighter Contrast Control Key Adjusts prin[...]

  • Page 56

    T able 4. Printer Control Panel (continued) Using This Control: Does This: Forms Set Left Fold Indicates that the first fold perforation below the slots on the input forms guide is a left fold. If the indicator displays the opposite fold direction or no fold dir ection, press the appropriate key to change the setting. Note: Use this control only f[...]

  • Page 57

    T ransfer Station Control Lever and T ractor Control Levers The transfer station control lever and the tractor contr ol knob are on the transfer station frame. Using This Control: Does This: T ransfer Station Control Lever 1 Releases the transfer station latch and opens the transfer station. T o open the transfer station, you move the lever to the [...]

  • Page 58

    Puller Control Lever The puller lever is on the left side of the input area. When you pr ess the lever , pressur e is released on the scuf f and backup r ollers inside the fuser area. The lever is spring-loaded, so pressur e returns to the scuf f and backup r ollers when you release the puller lever . Fuser Entry Area After they receive print image[...]

  • Page 59

    Stacker Area Printed and fused fan-fold forms leave the fuser area and ar e refolded in the stacker area. “Stacker Contr ol Panel” on page 28 and “Forms Length and W idth Controls” on page 30 describe the stacker area contr ols in detail. Note: Roll-feed forms do not use the stacker area. They r equire a postprocessor . The pendulum is insi[...]

  • Page 60

    Stacker Control Panel The stacker control panel is just above the stacker . The controls allow you to raise and lower the stacker table, stop the movement of the stacker table, advance the forms, and select the type of form being used. The panel also indicates with lights the length of the forms being used, which is set by the Forms Length Control [...]

  • Page 61

    Using This Control: Does This: Moves the stacker table up. Stops the movement of the stacker table. Moves the stacker table down. Forms Feed Advances the forms to allow them to stack with the original folds at the perforations. Note: Y ou use the NPRO pushbutton on the Display T ouch Scr een to advance the forms for separation. Forms Select Sets th[...]

  • Page 62

    Forms Length and Width Controls Using This Control: Does This: FORMS WIDTH 1 Increases or decr eases the stacker width setting. Y ou can set this lever from 8 to 18 inches in incr ements of ¼ inch. FORMS LENGTH 2 Increases or decr eases the stacker length setting. Y ou can set the forms length from 7 to 14 inches. The length incr eases or decrease[...]

  • Page 63

    Stacker Height Control The stacker height control is behind the fr ont left cover . This control allows you to control the height (and weight) of the printed output stack. Raising the stacker height shortens the height of the output stack. While this reduces the weight of the output stack, it also requir ed you to empty the stacker more often. For [...]

  • Page 64

    Rear Service Area The toner collector , fine filter , usage meter , and fuser oil r eservoir are in the rear service area. The pr eprocessing/postprocessing device interface cable connection area is located behind the r ear cover of either the AFCCU frame or the PUM frame. Note that the prepr ocessing/postprocessing device interface cable connect[...]

  • Page 65

    Chapter 4. Using the Display T ouch Screen This chapter describes the Display T ouch Screen windows and their associated components. These windows are similar to those that ar e used in OS/2 and other graphical environments. The Display T ouch Screen is touch-sensitive. T o interact with it, you touch the screen as though you wer e pressing a pushb[...]

  • Page 66

    Display T ouch Screen Windows Figure 4 shows a sample Display T ouch Screen window and its components. 1 Main W indow The Main W indow always appears on the Display T ouch Screen. All of the other pull-down menus, procedur e windows, keyboard and keypad windows, and pop-up windows appear on top of it. The Main W indow contains the following: v A T [...]

  • Page 67

    Next Printer Switches from one simplex printer main window to the other simplex printer main window . This pushbutton is available only in dual simplex mode. Cancel Job Lets you cancel the job currently being printed. In duplex mode, both system printers must be in a Not Ready state to cancel a job. In simplex mode, only the individual printer must[...]

  • Page 68

    In Insert mode, characters you select are inserted at the cursor position, moving any existing characters to the right. In Overwrite mode, characters you select are “typed” at the cursor position directly over existing characters. Delete Erases an existing character at the cursor position. Home Moves the cursor to the beginning (the left side) [...]

  • Page 69

    Selection Devices on the Display T ouch Screen Windows The following sections summarize the controls you use to interact with the printers. Fingertip Control When you touch the surface of the Display T ouch Screen with your finger , a small plus symbol (+) appears directly under your finger tip. Moving your finger acr oss the surface moves the ([...]

  • Page 70

    The new value you select or enter appears in the selectable field on the procedur e window . Radio Buttons A radio button on the Display T ouch Scr een consists of a diamond and some associated text. Radio buttons allow you to choose between two or more r esponses or actions. The diamond is highlighted for the active choice. Y ou are allowed only [...]

  • Page 71

    Control Procedures System Menu The System Menu Symbol (1) is a horizontal line within a pushbutton on the left side of the T itle Bar on all procedur e windows (2) . When you select this symbol, a pull-down menu (3) appears directly under the symbol. There ar e three actions on the pull-down menu from which you can choose: Switch to... Displays a p[...]

  • Page 72

    procedur e will not start another procedure of the same type. The window will display the procedur e window at the front of the cascade. However , in dual simplex mode the same procedur e can be open and active on both Printer 1 and Printer 2 Display T ouch Screen windows. Figure 9 shows: 1 The Main W indow 2 Four of the five maximum procedur e wi[...]

  • Page 73

    dual simplex mode, if you make dif fer ent settings for Printer 1 and Printer 2, the shortest of the two settings is used by both printers. Symbols and V isual Cues The Display T ouch Screen windows contain several symbols that act as visual cues. These symbols repr esent conditions or actions. They can help you understand and use the windows. T ab[...]

  • Page 74

    T able 5. Symbols and Visual Cues (continued) V isual Cue Explanation A26O0020 This symbol indicates that there ar e active procedure windows that ar e not displayed on the Display T ouch Screen. Y ou must use the “Switch to” procedur e in the system menu to view active procedur e windows that are not displayed. A26O0028 This symbol appears wit[...]

  • Page 75

    Chapter 5. T ask Summary The following sections summarize the functions available from the printer pull-down menus. Figure 10 on page 44 shows all pull-down menu procedur es. It also shows which pull-down menu you use to access each procedur e. Shading indicates the user authorization level that is requir ed of each procedure. © Copyright IBM Corp[...]

  • Page 76

    Service Actions General Help Enable/Disable Attachments Operate Configure Options Help Authorization Level All operators Key operator Customer Engineer Analyze Ready Stop Printer Status Messages (Interventions, Errors) Reset Counter Define Forms Configure Printer Print Printer Configuration Configure Attachments Print Attachment Configuration Adjus[...]

  • Page 77

    Operate Pull-Down Menu Figure 1 1 shows the selections available on the Operate pull-down menu. Ready Makes the complete system (both printers) Ready when it is in duplex mode. It also makes the individual printer Ready when it is in simplex or dual simplex mode. If pages are waiting to be printed and the system or printer is online to the host, pr[...]

  • Page 78

    NPRO Non-process r unout (NPRO) moves forms forward thr ough the forms path. See “Advancing Forms Using the NPRO and NPRO Page Functions” on page 75 for more information. NPRO Page Moves the forms forward to the next top-of-form position. See “Advancing Forms Using the NPRO and NPRO Page Functions” on page 75 for more information. Shutdown/[...]

  • Page 79

    Configure Pull-Down Menu Figure 12 shows the selections available on the Configure pull-down menu. Note: If the printer is not stopped, some items are “grayed out.” Define Forms... Lets you change, add, and delete form definitions. Y ou must define a form before you can assign and load it on a printer . See “Defining Forms” on page 24[...]

  • Page 80

    Network Management Protocol (SNMP), Remote Management Interface (RMI), and Modem. See “Configuring Remote Access” on page 245 for more information. 48 InfoPrint 3000 Operator’s Guide[...]

  • Page 81

    Analyze Pull-Down Menu Figure 13 shows the selections available on the Analyze pull-down menu. Service Actions... Used only by a service repr esentative and protected by a Customer Engineer user authorization level password. T races... Lets you select a trace to run, start the trace, stop the trace, save a trace to diskette, and print selected trac[...]

  • Page 82

    Options Pull-Down Menu Figure 14 shows the selections available on the Options pull-down menu. Assign Form to Load... Assigns the defined name of the form you are loading. (A form does not appear on the list until you define it.) From within this pr ocedure, you can also invoke the Adjust Print and Print T est procedures. See “Loading Forms (Si[...]

  • Page 83

    Calibrate T ouch Screen Removes the displacement between where you touch the scr een surface and the small (+) symbol that appears on the screen when you touch it. Front Face Lets you place a blank page between jobs that have an odd number of pages. It also ensures that jobs that r equire a certain folding pattern are printed correctly . See “Che[...]

  • Page 84

    Help Pull-Down Menu The Help pull-down menu has only one choice, General Help . SELECTING General Help displays general information about the Display T ouch Screen. Figure 15. General Help Window 52 InfoPrint 3000 Operator’s Guide[...]

  • Page 85

    Additional Help All procedur e windows contain a Help pushbutton, which displays information about performing the procedur e. This information usually includes a summary of the procedur e, directions for performing the procedur e, and an explanation of each pushbutton in the procedur e window . For example, selecting the Help pushbutton when you ar[...]

  • Page 86

    54 InfoPrint 3000 Operator’s Guide[...]

  • Page 87

    Chapter 6. Operator Responsibilities Controlling the System Power ....... 5 6 Local/Remote Power Control ....... 5 7 Powering On the System ........ 5 7 In Host-Controlled Remote Mode .... 5 8 In Local-Controlled Mode ....... 5 9 Powering Of f the System ........ 6 0 In Host-Controlled Remote Mode .... 6 0 In Local-Controlled Mode ....... 6 0 Emerg[...]

  • Page 88

    This chapter contains step-by-step instructions for performing most printer operator tasks. The tasks of enabling and disabling attachments, shutting down and restarting the system, and contr olling system power are grouped together in the front of the chapter . The remaining tasks ar e not presented in or der of importance or frequency of use. Not[...]

  • Page 89

    Attention! The Unit Emergency switch lets you turn of f all power to the system in the case of an emergency . Do not use the Unit Emergency Power Of f switch to power of f the system unless you have an emergency . Doing so can cause loss of data and hardware problems in the AFCCU. Local/Remote Power Control Y ou can press the Remote and Local switc[...]

  • Page 90

    In Host-Controlled Remote Mode For duplex systems: When the system master power control is fr om the host system console, set the Local/Remote switches as shown in T able 7 for the various combinations of elements you want to be powered-on. T able 7. Remote System Power Control - Duplex Models Elements T o Be Powered-On Local/Remote Switch Setting [...]

  • Page 91

    In Local-Controlled Mode For duplex systems: When the system master power control is to be contr olled locally , set the Local/Remote switches as shown in T able 8 for the various combination of elements for which you want power on. T able 8. Local System Power Control - Duplex Models Elements T o Be Powered-On Local/Remote Switch Setting AFCCU Fra[...]

  • Page 92

    Powering Of f the System For duplex systems operating in duplex mode and for simplex systems, you must switch power of f to the complete system whenever you want to switch power of f to any single element. However , for duplex systems operating in dual simplex mode, you do not have to switch power of f to the complete system to power of f any singl[...]

  • Page 93

    Shutting Down and Restarting the System Use this procedur e when: v A recovery action procedur e instructs you to either Shutdown or Restart the system v Y ou are changing the Configur e Printer Printer Mode setting from dual simplex to duplex v Y ou want to do a general shutdown and power of f the system. Y ou must use the Shutdown procedur e to [...]

  • Page 94

    1. From the Operate pull-down menu, SELECT the Shutdown/Restart pr ocedure. 2. On the Shutdown/Restart procedur e window , SELECT the Shutdown pushbutton. If you decide that you do not want to shutdown or restart the system, SELECT the Cancel pushbutton. If the printers are in duplex mode, or if the printers ar e in dual simplex mode and the final[...]

  • Page 95

    Enabling and Disabling Attachments Do this task whenever you need to enable (functionally connect) or disable (disconnect) the printer from the contr olling computer system channel. Note that enabling and disabling an attachment is not the same as physically attaching or detaching the attachment. T o accept commands and data from the system, a cont[...]

  • Page 96

    Enabling a Host Attachment 1. From the Options pull-down menu, SELECT the Enable/Disable Attachments procedur e. 2. From the list of curr ently installed attachments, SELECT the attachment you want to enable, then SELECT the Enable pushbutton. 3. Make the printers Ready . v In duplex mode, SELECT the Ready pushbutton on the Display T ouch Screen ma[...]

  • Page 97

    Adjusting the Display T ouch Screen Monitor Y ou may decide that some physical aspect of the information image that is displayed on the face of the monitor needs adjusting. Y ou can adjust the image with the user controls at the bottom of the monitor and the On-Scr een-Display (OSD) icons. User Controls The controls at the bottom of the monitor ar [...]

  • Page 98

    On-Screen-Display Controls In addition to brightness and contrast, the On-Screen-Display (OSD) contr ols allow you to make further adjustments to the image on the monitor . When you push in the OSD/Select button, the OSD main menu appears on the screen. Note: If you do not make a selection within 6 seconds, the OSD menu disappears. In Figure 18, th[...]

  • Page 99

    T able 10. Submenu Icons (continued) Using This Control: Does This: Cancel Cancels any adjustments you made and returns to the main menu. Exit OSD Exits the OSD main menu after you press the OSD/Select button. Chapter 6. Operator Responsibilities 67[...]

  • Page 100

    Adjusting the Print Position Do this task when you load preprinted forms, adhesive labels, or other forms that requir e a precise registration that is not satisfied by the factory-set default registration. Requirement For This Procedure Y ou must have a print job queued so that print data is available to print test pages during this procedur e. Y [...]

  • Page 101

    Note on Point of Origin: When you adjust the print position of a defined forms identification name, the printer automatically stores the new point of origin as part of the curr ent stored definition of that form. The point of origin remains in ef fect (even when the printer is powered of f) until you change it later with the Adjust Print procedu[...]

  • Page 102

    2. If the form name in the Assign Form to Load window is not correct, SELECT the Search... pushbutton to find the form name you want. When you have found the correct form name, SELECT the OK pushbutton twice to continue the Adjust Print procedur e. 3. If the target printer is Ready , stop the printer by SELECTING the Stop pushbutton on the main Di[...]

  • Page 103

    Things T o Keep In Mind When Y ou Adjust the Print Position: Print jobs with data closer than 20 mm (about 1 inch) to the fold perforation or from the edges of the forms do not have the full adjustment range. For example, if the job has data that prints 10 mm (about ½ inch) from the fold perforation, the maximum amount that image can be shifted is[...]

  • Page 104

    tractor feed holes (the process dir ection). The horizontal adjustment moves the point of origin on a line that is at 90° ( perpendicular ) to the forms tractor feed holes. See Figure 21 on page 71. Be aware that the printed output can be r otated when printed. Imagine that your sample page shows that the text is printing too high and too far to t[...]

  • Page 105

    Operator T ips v When you increase the horizontal value by one, you move the origin toward the right side of the form by one pel. v When you decrease the horizontal value by one, you move the origin toward the left side of the form by one pel. 9. T o make a vertical adjustment, do the following: a. SELECT the V ertical Adjust Amount field. This di[...]

  • Page 106

    Adjusting the V olume of the Operator Alert Assembly The operator alert assembly has the following main parts: v Built-in operator alert light and buzzer v V olume control v External contacts that allow you to connect an alert signal of your choice. See “Connecting an Accessory to the Operator Alert Contacts” on page 101 for details. T o change[...]

  • Page 107

    Advancing Forms Using the NPRO and NPRO Page Functions NPRO (NonProcess RunOut) moves forms forwar d through the forms path. v In simplex mode, NPRO moves the forms forward to the stacker ar ea. Forms are fused as they move toward the stacker ar ea. v In duplex mode, NPRO moves forms forward thr ough the forms path of Printer 1, the Buf fer/Flipper[...]

  • Page 108

    Requirements For NPRO T o Function The following conditions must be met before NPRO can function: v The printer is in a Not Ready state v Forms are loaded v The following printer conditions are not pr esent: – Program Check – Out of Supplies – Printer Error – Intervention Required (except END OF FORMS 078A ) v A Thread/Align W indow does no[...]

  • Page 109

    Simplex Mode v When the printer is stopped, under the Operate pull-down menu SELECT the NPRO Page pushbutton on Display T ouch Screen window . v Forms advance through the printer to the next top-of-page position. Duplex Mode v When both printers are stopped, under the Operate pull-down menu SELECT the NPRO Page pushbutton on Display T ouch Screen w[...]

  • Page 110

    Canceling a Job Do this task when you need to stop a print job and delete the print data. 1. Stop the printers. v In duplex mode, you must stop both printers. T o do this, SELECT the Stop pushbutton on the main Display T ouch Screen window . v W ith a simplex printer or a duplex configuration in dual simplex mode, you must stop only the printer th[...]

  • Page 111

    Changing the Password or Authorization Level This procedur e lets you set the authorization level of the person that is working on the printer . It also allows you to change the user -authorization password. Access to higher user-authorization levels is passwor d protected. If you do not know the current passwor d, access to the requested user auth[...]

  • Page 112

    T o Change the Password or Authorization Level, do the following: 1. From the Options pull-down menu, SELECT Password . 2. T o change the Authorization Level, SELECT the Authorization Level to which you wish to change. If you are not changing to the Operator level, then the Password Keypad window appears. Enter the password, and SELECT the OK pushb[...]

  • Page 113

    Checking for a Front-Facing Page Do this task when your system uses the eject-to-front-facing-page facility or it is configured on the printer . Also, do this when you need to tell the printer that the next page to be printed is a front-facing or a back-facing page. For example, the following situations might requir e you to perform this task: v L[...]

  • Page 114

    Notes to the Operator: 1. T o use the eject-to-front-facing-page facility , you must set the printer configuration item “Eject to Front Facing” to Ye s (use the Configure Printer procedur e on the Configure pull-down menu). 2. Perform this task only for fan-fold forms that are to be stacked in the printer stacker or re-folded in a postpr oce[...]

  • Page 115

    3. If the fold direction is the way you want, do the following to start or continue a print job: a. If necessary , SELECT the Back Facing pushbutton. The message text on the window changes to Next Page is Back Facing and the Back Facing pushbutton text changes to Front Facing text. SELECTING that pushbutton again changes the message and pushbutton [...]

  • Page 116

    Checking the Forms Alignment Do this task when you see a CHECK FORMS ALIGNMENT message or whenever you load, splice, or adjust forms. 1. At the upper rear transfer station tractor cover plate, ensur e that the forms perforation is aligned with the correct forms length. 2. If the forms perforation is not aligned correctly , do the following: a. Use [...]

  • Page 117

    Checking Print Quality Print quality problems ar e commonly caused by: v Paper chads in the transfer corona v Dirty corona wir es v Photoconductor scratches v Adhesive labels in the forms path or on the photoconductor drum. Note: Adhesive labels are supported only in simplex mode. Check print quality at least once each shift, and also when you do a[...]

  • Page 118

    Cleaning the Oiler Belt Notes to the Operator On Cleaning the Oiler Belt v For reliable printer performance, clean the oiler belt at least once each week. v Y ou need the following items to clean the oiler belt: – Lightweight cardboar d (scraps) – Cloth or paper towels. v It is not necessary to switch the printer power of f during this pr ocedu[...]

  • Page 119

    3. T o release the oiler -belt gate, turn the wing nut counterclockwise . 4. Open the oiler-belt gate. 5. Allow the oiler belt to cool for at least 10 minutes . 6. Lower the hot roll shield. 7. Spread papers on the floor or place a wastebasket under the oiler belt. 8. Use a piece of lightweight cardboar d to scrape paper dust and paper chads from [...]

  • Page 120

    Cleaning the Printer Clean the following areas of both printers once each day: v Developer area v Forms input area v T ransfer station area v Stacker area v Rear service area. Clean the following area at least once each week: v Oiler belt. See “Cleaning the Oiler Belt” on page 86 for instructions. Recommendations for Cleaning the Printer v Y ou[...]

  • Page 121

    In duplex mode, the forms move through both Printer 1 and Printer 2 to either the stacker on Printer 2 or to a postprocessing device behind Printer 2. In simplex mode, the forms move through the printer to the stacker or to a postprocessing device behind the printer . If forms have moved to a printer stacker , go to step 6. If forms have moved to a[...]

  • Page 122

    DEVELOPER AREA: 9. Open the left top and front center left covers of the printer . 10. The printer has three cor onas that you need to clean. The charge corona ( 1 ) and the pre-clean cor ona ( 2 ) are in the developer area; the transfer cor ona ( 3 ) is in the transfer station area. T o clean the charge ( 1 ) and pr eclean ( 2 ) coronas, do the fo[...]

  • Page 123

    Important Note About the Coronas There is no device to pr event you from pulling out the corona wir es. Be careful not to br eak the thin wires and tiny retractor springs inside the corona. a. Pull each white corona towar d you until it is almost out of its track. A brush inside the cor ona housing cleans the corona as you pull it out and then push[...]

  • Page 124

    FORMS INPUT AREA: 13. Open the top left and front left center covers of the printer , if they are not already open. 14. Use a toner-certified vacuum cleaner to clean the: v Input area ( 4 ) v End-of-forms sensor ( 5 ) v T ension arm ( 6 ) 92 InfoPrint 3000 Operator’s Guide[...]

  • Page 125

    TRANSFER ST A TION AREA: Attention! Use care when you clean behind the transfer station. Open the transfer station to its full upright position to ensure that the dr um is completely covered. 15. Open the upper tractor covers. 16. Use a soft cloth to clean the upper tractor jam sensor (the glass window under the upper front tractor cover). If neces[...]

  • Page 126

    20. Raise the transfer station. 94 InfoPrint 3000 Operator’s Guide[...]

  • Page 127

    21. Open the lower tractor covers. 22. V acuum the lower tractor pins to remove forms dust and debris. 23. Close the lower tractor covers. 24. T o clean the transfer corona ( 3 ), do the following: HC6OG095 3 Chapter 6. Operator Responsibilities 95[...]

  • Page 128

    Important Note About Cleaning the Coronas There is no device to pr event you from pulling out the coronas. Be careful not to br eak the thin wires and tiny retractor springs inside the corona assemblies. a. Gently pull the white corona towar d you until it is almost out of its track. A brush inside the corona housing cleans the corona. b. Gently pu[...]

  • Page 129

    ST ACKER AREA: 28. Open the stacker gate ( 5 ) if the buf fer/flipper unit or an installed postprocessing device does not interfer e. 29. Use a toner-certified vacuum cleaner to clean paper dust, chads, and other debris from the following: v Pendulum ( 1 ) v Stacker table ( 2 ) v Stacker floor ( 3 ) v Finger belts ( 4 ) If you cannot open the st[...]

  • Page 130

    30. Use a soft cloth to clean the six stacker jam sensors and two mirrors. 31. Close the stacker gate. 98 InfoPrint 3000 Operator’s Guide[...]

  • Page 131

    FUSER AREA: 32. Open the front left cover . 33. Use a soft cloth or paper towel to wipe up excess fuser oil on any surfaces. 34. Use a vacuum cleaner to remove chads, paper , or debris from the ar ea. 35. Close the front left cover . REAR SER VICE AREA: 36. Open the rear center and right covers of the printer . HC6OG046 Chapter 6. Operator Responsi[...]

  • Page 132

    37. Remove the T oner Collector Case. 38. V acuum any spilled toner from ar ound and under the T oner Collector Case. 39. Use a soft cloth to clean the inside cover surfaces in the rear service ar ea. 40. V acuum any paper dust, chads, and other debris from the fuser oil r eservoir area. 41. Close all covers securely . 42. Use a soft cloth that is [...]

  • Page 133

    Connecting an Accessory to the Operator Alert Contacts This function provides you with a set of external contacts that allow the hook-up of an alert signal of your choice. The post accepts the following: v Standard dual or single banana plugs v Leads that are terminated with spade lugs v Stripped, bare wir e leads. The recommended voltage for the p[...]

  • Page 134

    Loading Forms (Simplex or Dual Simplex Mode) Do this task when any of the following situations occur: v When you see the END OF FORMS 078A message v Y ou need to change forms v When you are pr ompted by a forms jam recovery procedur e step. This section provides step-by-step instr uctions for loading forms in a Model ES1 printer or Models ED1/ED2 i[...]

  • Page 135

    T o load forms, do the following: 1. Open the top and center front covers if they ar e not already open. 2. Open a box of forms and place the box in the input bin against the front edge. Chapter 6. Operator Responsibilities 103[...]

  • Page 136

    A T THE ST ACKER: 3. Slide the form width handle to the farthest left position (18 on the scale). 4. T urn the form length knob until two lights on the form length display indicate the correct length of the forms you ar e loading. For example, for 1 1 ½ -inch-long forms, the light for 1 1 inches and the light for ½ inch are on. Note: Forms that a[...]

  • Page 137

    5. Release the transfer station latch and raise the transfer station to its upright position. 6. Swing the lower static discharge br ush to the left. 7. Pull the forms to the right of the static discharge br ush up to the transfer station. Chapter 6. Operator Responsibilities 105[...]

  • Page 138

    8. Pull the forms over the forms guides. 9. Open the two lower tractor covers. 10. Guide the forms under the transfer station brushes and up to the tractor ar ea. 11 . Place the forms on the front tractor pins and close the tractor cover . 12. Slide the blue rear lever on the adjustable tractor assembly until the r ear tractor is approximately the [...]

  • Page 139

    18. Open the two upper tractor covers. 19. Pull the forms tightly over the transfer station. Attention! If the forms are not pulled tightly over the transfer station, the photoconductor drum may be scratched. It is easily damaged and is very expensive to replace. When the transfer station is in its upright position, the drum is automatically covere[...]

  • Page 140

    21. Ensure that the feed holes on the forms ar e centered on the tractor pins and not beginning to tear . If tearing is evident, adjust the r ear tractor assembly until the feed holes are center ed on the tractor pins. 22. Carefully close the tractor covers. 108 InfoPrint 3000 Operator’s Guide[...]

  • Page 141

    23. Fold the forms at the first perforation to make a double thickness. Note: Use the original fold of the form. Do not fold the forms opposite to the original fold. 24. Pull the forms over the tension arm and feed the double thickness into the fuser . 25. Press and hold the Forms Feed button to feed several feet of forms into the stacker . Note: [...]

  • Page 142

    26. Open the stacker gate ( 1 ). Check that the forms are folding corr ectly (on their original folds). Press the Forms Feed button to feed additional forms into the stacker if necessary . 11 0 InfoPrint 3000 Operator’s Guide[...]

  • Page 143

    27. Slide the stacker forms width handle close to the edge of the forms without wrinkling the forms. 28. Close the stacker gate. Chapter 6. Operator Responsibilities 111[...]

  • Page 144

    A T THE TRANSFER ST A TION: 29. Press the Forms Feed pushbutton to line up a page perforation with the forms scale on the rear tractor cover until the perforation is aligned with the corr ect number for the length of the form you are loading. 30. Determine the folding direction of the first perforation ( 2 ) below the slots ( 1 ) on the input form[...]

  • Page 145

    v If the fold is pointing to the left, press the forms set on the left. v If the fold is pointing to the right, press the forms set on the right. 31. Close the top and front covers. Chapter 6. Operator Responsibilities 11 3[...]

  • Page 146

    A T THE DISPLA Y TOUCH SCREEN: 32. If you have changed to a dif fer ent-size form, SELECT the Assign Form to Load... procedur e from the Options pull-down menu. 33. If the form name in the Select a Form Name box is the form you are loading, SELECT the Cancel pushbutton. If the form name is not in the Select a Form Name box, SELECT the Search pushbu[...]

  • Page 147

    Loading Forms (Duplex Mode) The ED1/ED2 duplex printing system is designed to have forms loaded through Printer 1, the Buf fer/Flipper Unit, and Printer 2 for duplex printing. This section provides step-by-step instr uctions for threading forms in duplex printing applications. “Loading Forms (Simplex or Dual Simplex Mode)” on page 102 contains [...]

  • Page 148

    3. Do step 1 on page 103 through step 26 on page 1 10 under “Loading Forms (Simplex or Dual Simplex Mode)” and return her e. Y ou now have forms in the stacker of Printer 1. 4. Use the Forms Feed pushbutton on the Stacker Control Panel as necessary to advance enough forms to thread the Buf fer/Flipper Unit, the Urge Unit, and Printer 2. 5. Thre[...]

  • Page 149

    Adjusting the Stacker T able Height When you change forms on the printer , it may be necessary to change the height of the stacker table. For example, going from very narr ow to very wide forms could make it necessary to shorten the height of the output stack and thus reduce the weight of the stack you have to unload. Raising the height of the stac[...]

  • Page 150

    Preprocessing and Postprocessing Instructions The printers have three interface ports. These ports may be equipped with pre/postpr ocessor (Pre/Post) or Advanced Function postprocessing (AF Post) device interface adaptors as shown in the following table. Port 1 comes with a Pre/Post device interface adaptor standar d. The following table assumes th[...]

  • Page 151

    For all other types of postprocessing devices and for all pr eprocessing devices, you have to make enabled status changes in only the Configure Pre/Post procedur e. Using the Printer Stacker If a postprocessing device is disabled or not yet configur ed, you may continue to use boxed forms and the printer stacker . If the postpr ocessing device in[...]

  • Page 152

    Nonprocess Runout (NPRO) The Nonprocess Runout (NPRO) function lets you move forms fr om the transfer station to the stacker . T o add an extended length to the standard NPRO length (for example, if you use a postprocessing device), you can do the following: v Increase the “NPRO Length” configuration item under the Configure Printer procedur [...]

  • Page 153

    Recovering from a Forms Jam (Simplex Operations) This section describes how to clear specific simplex mode form jams. All of the messages that appear and function switches you need to use are on the Display T ouch Screen windows. See “Recovering from a Forms Jam (Duplex Operations)” on page 127 for details of jam recovery when operating the sy[...]

  • Page 154

    attempt to find that same page in the stacker or a postprocessing device. If you find it, discard all pages starting with that page. In all cases but one, the automatic reprinting of pages r ecovers all pages that might have been lost or damaged as the result of the jam. The exception occurs when a FUSER WRAP 0134 jam type is detected. A jam of t[...]

  • Page 155

    Important T o clear the jam message from the Display T ouch Screen window , do the following: v For STACKER JAM 161 and STACKER JAM 164 , you must open and close the stacker gate, or you must lower and raise the stacker table. v For the jam messages in the following list, SELECT the Check Reset pushbutton on the Display T ouch Screen. UPPER TRACTOR[...]

  • Page 156

    T able 12. Jam Recovery Procedures - Simplex Mode (continued) Error Message SRC Code (In Numeric Order) Recovery Actions UPPER TRACTOR FORMS JAM 0119 TENSION ARM DOWN 0131 TENSION ARM UP 0132 SKEW ERROR 0133 FUSER WRAP 0134 (Forms are NOT jammed, torn, or separated.) 1. If you do not find a forms jam, do the following: a. Be aware that dark-color [...]

  • Page 157

    T able 12. Jam Recovery Procedures - Simplex Mode (continued) Error Message SRC Code (In Numeric Order) Recovery Actions STACKER FORMS JAM 0161 STACKER FORMS JAM 0164 (These errors are not set when a Postprocessing Device Interface feature is installed and enabled, which disables the stacker mechanism.) 1. V isually check to see if a forms jam is a[...]

  • Page 158

    Jams Between the Printer and a Postprocessing Device Jams or separated forms that occur between the printer and the postprocessing device are not detected and pr esented as form jams. The usual error condition presented is a Pre/postprocessor NOT READY line became active D204 message. This error message occurs when the “Pr e/postprocessor Busy T [...]

  • Page 159

    Recovering from a Forms Jam (Duplex Operations) This section contains techniques for clearing specific form jams that appear as error messages on the Printer Error window on the Display T ouch Screen when the printer is operating in duplex printing mode. All the messages that appear and some function switches you need to use are on the Display T o[...]

  • Page 160

    Following the automatic reprinting of pages, you must check for and discar d any duplicate pages that may have been printed. Locate the first reprinted page, then find that same page in the stacker or a postprocessing device. Discar d all pages starting with that page. In all cases but one, the automatic reprinting of pages r ecovers all pages th[...]

  • Page 161

    Jams Within Printer 1 Do this task when the Printer Error Display T ouch Screen window shows one of the messages that is listed in T able 13: T able 13. Printer 1 Jam Recovery Procedures - Duplex Mode Error Message SRC Code (In Numeric Order) Recovery Actions UPPER TRACTOR FORMS JAM 0119 TENSION ARM DOWN 0131 TENSION ARM UP 0132 SKEW ERROR 0133 FUS[...]

  • Page 162

    T able 13. Printer 1 Jam Recovery Procedures - Duplex Mode (continued) Error Message SRC Code (In Numeric Order) Recovery Actions UPPER TRACTOR FORMS JAM 0119 TENSION ARM DOWN 0131 TENSION ARM UP 0132 SKEW ERROR 0133 FUSER WRAP 0134 (Forms are NOT jammed, torn, or separated.) 1. If you do not find a forms jam, do the following: a. Be aware that da[...]

  • Page 163

    Jams Within Printer 2 Do this task when the Printer Error Display T ouch Screen window shows one of the messages that is listed in T able 14: T able 14. Printer 2 Jam Recovery Procedures - Duplex Mode Error Message SRC Code (In Numeric Order) Recovery Actions UPPER TRACTOR FORMS JAM 0119 TENSION ARM DOWN 0131 TENSION ARM UP 0132 SKEW ERROR 0133 FUS[...]

  • Page 164

    T able 14. Printer 2 Jam Recovery Procedures - Duplex Mode (continued) Error Message SRC Code (In Numeric Order) Recovery Actions UPPER TRACTOR FORMS JAM 0119 TENSION ARM DOWN 0131 TENSION ARM UP 0132 SKEW ERROR 0133 FUSER WRAP 0134 (Forms are NOT jammed, torn, or separated.) 1. If you do not find a forms jam, do the following: a. Be aware that da[...]

  • Page 165

    T able 14. Printer 2 Jam Recovery Procedures - Duplex Mode (continued) Error Message SRC Code (In Numeric Order) Recovery Actions STACKER FORMS JAM 0161 STACKER FORMS JAM 0164 (These errors are not set when a postprocessing device is installed and enabled, which disables the stacker mechanism.) 1. V isually check to see if a forms jam is actually p[...]

  • Page 166

    Jam Between Printer 1 and Printer 2 A jam occurring between Printer 1 and Printer 2 normally causes the forms to tear and separate. Both Printer 1 and Printer 2 continue to feed forms and print until an error condition is detected and displayed. A large supply of forms may be present on the floor at the output of Printer 1. 1. SELECT the Check Res[...]

  • Page 167

    Recovering from a Forms Jam in the Postprocessing Device When a forms jam occurs in a postprocessing device that causes the device to go to a Not Ready condition, the Intervention Required window provides an additional pushbutton, Jam Recovery . This pushbutton causes a number of pages to be reprinted. The number of pages that ar e reprinted is det[...]

  • Page 168

    Clearing the Forms Path T ransfer Station Area 1. Open the top left and front left center covers. Attention! Do not use the Forms Feed pushbutton on the printer Display T ouch Screen if forms ar e jammed in the transfer station. 2. Break the forms at a perforation in the input ar ea below the transfer station. 3. Break the forms at a perforation be[...]

  • Page 169

    4. Raise the transfer station away from the photoconductor dr um. Attention! The photoconductor drum is easily damaged, and it is very expensive to replace. When the transfer station is open, the photoconductor drum is automatically covered to pr event damage to the drum. Chapter 6. Operator Responsibilities 137[...]

  • Page 170

    5. Open the lower transfer station tractor covers. 6. Check for torn carrier strips, oversized carrier holes, and torn paper . 7. Remove any torn forms, carrier strips, and paper chads from the lower tractor area. 8. Close the lower tractor covers. 9. Lower the transfer station and latch it securely into position. 138 InfoPrint 3000 Operator’s Gu[...]

  • Page 171

    10. Open the upper transfer station tractor covers. 11 . Check for torn carrier strips, oversized carrier holes, and torn paper . 12. Remove any torn forms, carrier strips, and paper chads from the transfer station area, the transfer cor ona, and the retractors. 13. Close the upper tractor covers. 14. Press the Forms Feed - Forward pushbutton to cl[...]

  • Page 172

    Fuser and Stacker Areas 1. Open the top and front left cover and the stacker gate. 2. Break the forms at a perforation near the pendulum. 3. Unload forms from the stacker . See “Unloading the Stacker” on page 169. 4. Close the stacker gate. 140 InfoPrint 3000 Operator’s Guide |[...]

  • Page 173

    5. Press and hold the puller lever down. 6. Grasping the forms near the fuser entry area, pull them up and out of the fuser . (This moves the forms in the opposite direction fr om their usual path.) 7. If the forms will not pull up, or if some forms remain in the pendulum, do the following: a. Lower the stacker table. b. Open the stacker gate. c. G[...]

  • Page 174

    8. If forms remain in the fuser , do the following: a. Open the oiler-belt gate. b. Lower the hot roll shield. c. Remove any forms you see. d. Raise the hot roll shield. e. Close the oiler-belt gate. 9. Return to the appropriate jam message listed in T able 12 on page 123, T able 13 on page 129, or T able 14 on page 131. CAUTION: <70> The oil[...]

  • Page 175

    Stacker and Pendulum Area 1. Open the stacker gate ( 1 ). 2. Ensure that the forms ar e folding correctly; that is, the forms stack lies flat (without bowing between forms). 3. Ensure that the Forms Set indicator on the Printer Contr ol Panel is set to match the direction of the first fold perforation that is below the r ed mark on the forms guid[...]

  • Page 176

    Suggestions for Preventing Jams The best way to prevent jams is to use forms and applications that wer e designed for use with the printers. Form and application problems cannot be corr ected by adjusting or repairing the printer . If a particular form jams frequently , refer the application owner to the Forms Design Reference for Continuous Forms [...]

  • Page 177

    v If you have been running labels, print a test job on plain paper forms to r emove any adhesive residue that the labels may have left in the printer . v If you are using fan-fold forms, ensur e that you leave four to five blank forms correctly folded in the stacker when you r esume printing. Chapter 6. Operator Responsibilities 145[...]

  • Page 178

    Reporting Printer Usage Each printer has a usage meter: v In simplex mode: The usage meter counts only the feet of forms that are processed while printing takes place. v In duplex mode: The usage meter in each printer counts feet of forms anytime paper is moved through the printers. The meter advances one position for every 30.48 meters (100 feet) [...]

  • Page 179

    A new Printer Usage Sheet is sent to every customer every month. 1. Open the rear right cover . 2. Locate the label Page Counter X 100 . 3. W rite the numbers on the Printer Usage Sheet exactly as they appear in the printer usage meter: v Right-justify the numbers. v Do not add leading or trailing zeros. v W rite one number in each box. v Keep each[...]

  • Page 180

    Running T races The T races procedure lets you select, start, stop, and print traces. Note v T race af fects both printers when you are printing in duplex mode. In simplex mode, all trace actions (Start, Stop, Save, and Print) apply to only to that printer . v T racing may af fect performance. v The Configure... action requir es Customer Engineer [...]

  • Page 181

    6. T o print a trace: a. Y ou must stop the trace before you can print it. Do step 4 on page 148. b. Disable all host attachments before you print a trace. See “Enabling and Disabling Attachments” on page 63 for details. c. SELECT the Print... pushbutton on the T races window . Y ou see the Print T race window . d. SELECT the trace you want to [...]

  • Page 182

    Adjusting the Preheat T emperature The Preheat selection in Form Characteristics box of the Define Form window allows you to increase the pr eheat platen temperature to enhance fusing of labels or heavy-stock forms. Y ou increase or decrease the temperatur e in increments of 5° until optimum fusing is achieved. Y ou should not use the lower tempe[...]

  • Page 183

    Poor Fusing - Simplex Mode If poor fusing occurs on labels or heavy forms, increase the pr eheat temperature in 5° increments until the fusing is acceptable. Run several hundr ed feet of forms to stabilize the temperature. Check the fusing to see if it is acceptable. If the fusing is unacceptable , increase the temperatur e by 5° and try printing[...]

  • Page 184

    Thread/Align Forms Select this task when you load forms in duplex mode. This procedur e is also automatically called when the system is powered-on in duplex mode and during some error and jam r ecovery procedures. All of the controls you need to accomplish this pr ocedure are available on the Display T ouch Screen windows. This procedur e initially[...]

  • Page 185

    – The system has gone through a “Restart” pr ocedure with forms that are loaded through both printers. – Y ou are in a r ecovery procedur e for an error condition or a forms jam that did not tear , damage, or separate the forms in the forms path thr ough both printers. – The system power was switched of f and then switched back on with un[...]

  • Page 186

    3. SELECT the OK pushbutton on the window . The main Thread/Align Forms procedur e window (Figure 31) appears. Forms Are Loaded Through Both Printers These procedur es assume the following: v Y ou have visually checked the forms path through Printer 1, between Printer 1 and Printer 2, and through Printer 2 and found: – That the perforations are a[...]

  • Page 187

    Threading Without Printing 1. SELECT the No option within the Print While Threading? field. 2. SELECT the Start pushbutton. 3. SELECT the Forms are Connected pushbutton. 4. SELECT the Feed to Align pushbutton on the Thread/Align Forms window . a. This prints a solid alignment mark after the leading edge on a page in Printer 1, which is designated [...]

  • Page 188

    Y ou must now restart this Thread/Align Forms procedur e by using the Operate menu. 6. After you have visually verified that the Printer 1 alignment mark is aligned correctly on Printer 2, SELECT the Mark is Aligned pushbutton on the window . At the V erification window , SELECT the OK pushbutton. This informs the control unit that the alignment [...]

  • Page 189

    A one-bar or two-bar pattern is also printed on the alignment page. The bar shows whether Side 1 or Side 2 of the form is being printed on Printer 1. This prints a dashed alignment mark after the leading edge of the page. b. This feeds a fixed length of forms through both Printer 1 and Printer 2. The fixed length is based on the “Length of Form[...]

  • Page 190

    Important If your visual verification of alignment is incorrect, all following duplex print jobs are printed with incorr ect alignment between the front and back of the pages. 8. If a postprocessing device is installed and not thr eaded, SELECT the Feed Forms pushbutton on the window as many times as necessary to advance the forms enough to thread[...]

  • Page 191

    3. SELECT the Feed Forms pushbutton on the Thread/Align Forms window . a. This prints a solid alignment mark after the leading edge on a page in Printer 1, which is designated as an alignment page. A one-bar or two-bar pattern is also printed on the alignment page. The bar shows whether Side 1 or Side 2 of the form is being printed on Printer 1. Th[...]

  • Page 192

    8. After you have visually verified that the Printer 1 alignment mark is aligned correctly on Printer 2, SELECT the Mark is Aligned pushbutton on the window . At the V erification window , SELECT the OK pushbutton. This informs the control unit that the alignment is complete. Important If your visual verification of alignment is incorrect, all f[...]

  • Page 193

    This prints a dashed alignment mark after the leading edge of the page. b. This feeds a fixed length of forms through Printer 1. The fixed length is based on the “Form Feed Length” configuration item that is shown on the Configure Printer window under the Configure pull-down menu. It is a multiple of the current loaded Form Name page lengt[...]

  • Page 194

    8. V isually verify that the dashed alignment mark that is printed on Printer 1 is aligned to the alignment mark on the input station on Printer 2. a. If the alignment mark is aligned at Printer 2, check to see if there is a suf f icient buf fer loop of forms between Printer 1 and the Buf fer/Flipper Unit. If you need to increase the buf fer loop, [...]

  • Page 195

    v Y ou have visually checked the forms path and found it separated between Printer 1 and Printer 2. v The main Thread/Align Forms procedur e window appears on the Display T ouch Screen. v A print job is queued, and host attachments are enabled if the “Print While Threading” option is selected. Threading Without Printing 1. SELECT the No option [...]

  • Page 196

    After you have completed the splicing procedur e, go to step 5. 5. SELECT the Forms are Connected pushbutton. 6. SELECT the Feed to Align pushbutton on the Thread/Align Forms window . 7. V isually verify that the dashed alignment mark that is printed on Printer 1 is aligned to the alignment mark on the input station on Printer 2. a. If the alignmen[...]

  • Page 197

    Printing While Threading 1. SELECT the Ye s option within the Print While Threading? field. 2. SELECT the Start pushbutton. This informs the control unit to begin the thr ead/align process. 3. If no forms were damaged and ther e is enough slack in the forms, splice the forms back together . Go to step 5. 4. If forms must be removed or ther e is no[...]

  • Page 198

    7. If the queued job is too short to print all pages on Printer 1 for the complete “Length of Forms Between T ransfer Points”, the printing process ceases. The printers stop forward movement of the forms. A message appears in the non-selectable Information field on window informing you that there is No Data to Print . In this case you may eith[...]

  • Page 199

    Threading the Buf fer/Flipper Unit Straight Line Configuration Figure 32 shows the Buf fer/Flipper Unit viewed from the fr ont. The darker shaded side of the forms in Figure 32 is the side that is printed on Printer 1. The lighter shaded side of the forms is the side that is printed on Printer 2. Use Figure 32 to thread the forms thr ough the Buf [...]

  • Page 200

    Left Angle Configuration Figure 33 shows the Buf fer/Flipper Unit viewed from the fr ont. The darker shaded side of the forms in Figure 33 is the side that is printed on Printer 1. The lighter shaded side of the forms is the side that is printed on Printer 2. The longer of the two cross bars ( 1 ) is r emoved from its normal position. It is then i[...]

  • Page 201

    Unloading the Stacker Do this task when you need to remove printed forms fr om the stacker or when you see the following message: STACKER FULL 0796 Some controls you need to use to accomplish this task ar e available only on the stacker control panel, and some ar e available on the Display T ouch Scr een window . 1. If you need to stop the printer [...]

  • Page 202

    5. Open the stacker gate ( 1 ). 6. If you did not do an NPRO, leave four to five pages of blank forms attached to the end of the job. This ensures corr ect folding when you resume printing. 170 InfoPrint 3000 Operator’s Guide[...]

  • Page 203

    Operator T ips on Removing Forms From The Stacker Do not attempt to remove a full stack fr om the stacker . v Limit the maximum weight of the stack by breaking the output into small stacks (start with 150 mm (6 in.) high) by separating the forms at convenient perforations. v Use a ruler , knife, or letter opener to break hard-to-r each perforations[...]

  • Page 204

    Switching Printer Modes (Dual Simplex/Duplex) Use these procedur es to switch between duplex and dual simplex modes on Models ED1/ED2. Note: Do not change the print mode in combination with any other configuration changes. Y ou must do it separately . Make other configuration changes after the printer is in the correct print mode. Switching from [...]

  • Page 205

    and then execute the Shutdown routine. A window appears stating that the system is shutting down. A second window appears stating that the system is being “rebooted”. At the completion of the reboot, the Printer Mode change is in ef fect (the Duplex main Display T ouch Screen window appears). Note: No system power-of f and power-on procedur e i[...]

  • Page 206

    Switching Print Resolution Use this procedur e to select the print resolution for a print job when it requir es a dif fer ent print resolution than is currently in use. Note: Do not change the print resolution in combination with any other configuration changes. Y ou must do it separately . 1. SELECT the Configure pull-down menu on the Display T [...]

  • Page 207

    Chapter 7. Ordering and Replacing Supplies Supplies ............... 1 7 6 IBM Supplies W orksheet ......... 1 7 6 Ordering Supplies ........... 1 7 7 Maintenance Supply Items ........ 1 7 7 Customer-Replaceable Supply Items .... 1 7 7 W arranty Returns ........... 1 7 8 Storing Supplies ............ 1 7 8 Adding Fuser Oil ............ 1 7 9 Changin[...]

  • Page 208

    Supplies For optimum reliability and print quality use IBM supplies, which ar e engineered specifically for IBM printers. Use the “IBM Supplies W orksheet” to help you order supplies for the printer before the system is deliver ed, and to maintain a stock of supplies for continuous operation. When a printer runs low on a supply item, it displa[...]

  • Page 209

    Contact your CE for replacement pads. v T able 15 is a work sheet that lists IBM supplies and their part numbers. Make copies of this work sheet to use when you order supplies. T able 15. IBM Supplies Worksheet IBM Supply Item Approximate Forms Processed (In Feet) Part Number Minimum Order Quantity Quantity Needed T oner cartridge 30 000 to 72 000 [...]

  • Page 210

    W arranty Returns If the supplies you receive ar e defective, return them to the place of purchase during the warranty period for a free r eplacement. Include the following with the supplies you are r etuning: v A copy of your invoice v A description of the problem v Print-quality samples v An estimate of the amount of printing already done with th[...]

  • Page 211

    Adding Fuser Oil Attention! Y ou may leave printer power on while you perform this task, but the printer should not be printing. Using the wrong fuser oil can cause print quality pr oblems. See T able 15 on page 177 for the correct part number . Do this task when you see the following message: ADD FUSER OIL Y ou need the following items when you ad[...]

  • Page 212

    1. Open the rear center and r ear right covers of the printer . 2. Remove the cap from the oil r eservoir . Put the cap in a safe place. 3. Locate a bottle of fuser oil and a plastic spout. (Every new package should contain a bottle of fuser oil and a plastic spout.) 4. Ensure that the spout is clean. 5. Remove the bottle lid and the inner seal. 6.[...]

  • Page 213

    9. Remove the spout and put the lid on the bottle. If the bottle is empty , discard the bottle and the spout. If some oil remains, stor e the bottle and spout in a clean, dark place. 10. Ensure that the oil r eservoir cap is clean. 11 . Put the oil reservoir cap back in place. 12. Close the rear center and r ear right covers of the printer . 13. T [...]

  • Page 214

    Changing the T oner Cartridge Attention! Do not switch power of f to the printer during this pr ocedure. Using the wrong toner can cause serious print quality pr oblems; this can force a service call. See T able 15 on page 177 for the correct cartridge part number . Do this task when you see this message: ADD TONER 0786 Y ou need the following item[...]

  • Page 215

    2. Open a new toner carton. Remove the carton lid, the new toner cartridge, and the cardboar d tray . Save the carton lid for later use in step 12 on page 185. 3. Set the new toner cartridge aside. 4. T ap the cartridge to loosen any toner still in the cartridge. 5. Open the latch ( 1 ) in front of the toner cartridge. Chapter 7. Ordering and Repla[...]

  • Page 216

    6. Line up the cardboar d tray against the front edge of the toner hopper . 7. Pull the old cartridge out onto the cardboar d tray carefully to prevent toner from spilling. 8. Place the old cartridge and cardboar d tray into the carton. Set aside for disposal. 9. Insert the new toner cartridge, with the tab of the seal facing you, into the hopper .[...]

  • Page 217

    11 . Close the toner cartridge latch ( 1 ). 12. Place the carton lid on the lower lip of the toner hopper with the edge of the carton lid under the upper lips of the toner hopper . 13. Remove the cartridge seal from the toner cartridge by firmly pulling on the tab and rolling it under the seal until the seal is completely r emoved. Place the rolle[...]

  • Page 218

    Checking the T oner Collector Attention! Y ou must do this task immediately . Do not switch power of f to the printer during this pr ocedure. Do this task when you see the following message: CHECK TONER COLLECTOR 0787 1. From the r ear of the printer , open the rear center cover . 2. Ensure that the toner collector is pushed firmly to the r ear of[...]

  • Page 219

    7. T o resume pr ocessing, SELECT the Ready pushbutton on the main Display T ouch Screen. 8. If the CHECK TONER COLLECTOR message appears again, repeat steps 1 on page 186 through 6 on page 186. If that still does not correct the pr oblem, contact your service repr esentative. See “Service Call Procedure” on page 13 for instructions. Chapter 7.[...]

  • Page 220

    Changing the T oner Collector Attention! Y ou must do this task immediately . Y ou cannot delay it as you can for some other Out of Supplies conditions. Y ou may leave printer power on while you do this procedur e, but the printer should not be printing. Never reuse waste toner . Doing so severely r educes print quality and may requir e repair of t[...]

  • Page 221

    2. Open the rear center cover . 3. Lift the latch and remove the ring fr om the hook on the handle of the toner collector case. 4. Pull the toner collector case straight out. 5. Apply the adhesive seal that is supplied with the toner over the opening of the used toner collector bag. 6. Remove the bag from the toner collector case car efully to avoi[...]

  • Page 222

    8. Place the new toner collector bag in the toner collector case. 9. Return the toner collector case to the printer . Note: Be sure to insert the toner collector case firmly enough to depr ess the spring-loaded sensor tab in the rear of the cavity . 10. Attach the ring to the hook and push down the latch on the toner collector case. 11 . Close the[...]

  • Page 223

    Changing the Developer Mix Attention! Y ou must leave printer power on while you do this task, but the printer should not be printing. Using the wrong developer mix can cause serious print quality pr oblems; this can force a service call. See T able 15 on page 177 for the correct developer mix part number . Do this task when you see the following m[...]

  • Page 224

    1. Open the front center left and right covers and the top left cover . 2. Clear the forms, if possible, from the forms input ar ea. If you cannot remove the forms from the input ar ea, do the following: v If you are using boxed fan-fold forms, slide the box of forms as far to the left (stacker end of the printer) of the forms input area as possibl[...]

  • Page 225

    4. Remove the cap from the empty bottle. Put the bottle back in the slot, dir ectly under the developer mix drain hose. 5. Grasp the drain hose and turn the capped end up upward (so that any developer mix in the hose from the last change does not spill). Remove the cap from the hose. HC6OG036 Chapter 7. Ordering and Replacing Supplies 193[...]

  • Page 226

    6. Carefully insert the end of the hose into the empty developer mix bottle. Ensure that the hose is inserted secur ely and that no sharp bends obstruct the hose. 194 InfoPrint 3000 Operator’s Guide[...]

  • Page 227

    7. Locate the Developer Mix Inlet ( 1 ), the Developer Drain Lever B ( 2 ), and the Developer Run Pushbutton A ( 3 ) in the developer area. Important a. Never open the developer drain unless the developer drain hose is inserted into an empty developer mix bottle. b. After you have opened and closed the developer drain, you must replace the develope[...]

  • Page 228

    8. Open the Developer Drain Lever B by pulling out the lever and then lifting it upward. 9. The developer mix starts draining immediately . Hold the drain hose so that it does not come out of the empty mix bottle. Shake the hose several times while the mix is draining to ensure that no developer mix r emains in the hose. 10. Press the Developer Run[...]

  • Page 229

    11 . When the developer stops running, close the developer drain by pushing the Developer Drain Lever B downward and then pushing it in. 12. Once the developer mix has finished draining, ensure that no developer mix remains in the drain hose. Do this by shaking the hose vigor ously while you hold the hose as vertical as possible. 13. Remove the de[...]

  • Page 230

    17. Clean the cover to remove any excess developer mix, and put it in a safe place. Important Ensure that the developer drain is closed . 18. Press the Developer Run Pushbutton A and slowly pour the developer mix into the inlet. If the developer stops running befor e the new developer mix bottle is empty , press the Developer Run Pushbutton A again[...]

  • Page 231

    Attention! Never operate the printer when the developer inlet cover is removed. 20. Put the developer inlet cover back in place. 21. Clean the developer area with a cloth or paper towel to r emove any spilled developer mix. 22. Replace the forms in the forms input area so that printing may continue. 23. Close the covers of the printer . 24. T o res[...]

  • Page 232

    Checking the Fine Filter Do this task when you see the following message: CHECK FINE FILTER 0799 Note: Y ou must do this task immediately . Y ou cannot delay it as you can with some Out of Supplies conditions. 1. From the r ear of the printer , open the rear center cover . 2. Ensure that the filter container is upright in the r ecessed filter are[...]

  • Page 233

    Changing the Fine Filter Attention! Y ou may leave printer power on while you perform this task, but the printer should not be printing. T o clear this action message, the printer power must be on while you replace the fine filter . Do this task when you see the following message: CHANGE FINE FILTER 0791 Note: Y ou do not have to replace the fin[...]

  • Page 234

    3. Locate the latch on the filter cover and pull the latch up to open the filter housing. 4. Pull the filter housing out until it is tilting toward you about 30°. 5. Remove the plastic bag from the new fine filter and place the fine filter on the floor . 6. Slowly pull the old fine filter out of the filter housing and place it in the pl[...]

  • Page 235

    9. Put the fine filter in the filter housing. Ensure that the fine filter is completely in the filter housing. 10. Return the fine filter housing to its upright position in the recess. 11 . Lower the filter cover and secure the latch. 12. Close the right rear cover of the printer . 13. T o resume pr ocessing, SELECT the Ready pushbutton on[...]

  • Page 236

    Changing the Oiler Belt Attention! Y ou may leave printer power on while you perform this task, but the printer should not be printing. Do this task when you see the following message: CHANGE OILER BELT 0793 Note: Y ou do not have to replace the oiler belt the first time you see the CHANGE OILER BELT message. T o bypass the message, SELECT the Rea[...]

  • Page 237

    1. Open the stacker end cover . Note: When the oiler-belt gate is opened, the fuser begins to cool down immediately , and the message changes to OILER GATE OPEN . 2. T urn the wing nut counterclockwise to release the oiler -belt gate. 3. Place several layers of absorbent material, such as paper towels, on the floor beneath the oiler-belt gate. CAU[...]

  • Page 238

    4. Open the oiler-belt gate. 5. Allow the printer to cool for at least 30 minutes . 6. Lower the hot roll shield. HC6OG051 FORMS WIDTH 18 17 16 15 14 13 12 11 10 9 8 F O RMSWIDT H 18 17 16 15 14 13 12 11 10 9 8 206 InfoPrint 3000 Operator’s Guide[...]

  • Page 239

    7. If you are changing the oiler belt and the oil pan that is shown above is present, do the following. Otherwise, go to step 8 on page 208. a. Remove the oil pan by lifting the pan until the hooked portion is disengaged from the lower oiler belt support shaft. b. Check to see if the absorbent pad is saturated with oil. If the pad is saturated, con[...]

  • Page 240

    8. Grasp both ends of the upper oiler-belt r oll, and move it to the right against the spring. 9. Pull out the upper oiler-belt r oll, left end first. 208 InfoPrint 3000 Operator’s Guide[...]

  • Page 241

    10. Roll the upper roll down against the lower r oll. 11 . Holding both rolls, press the lower oiler -belt roll to the right against the spring. 12. Remove the lower oiler-belt r oll by removing the left end first. 13. Place the old oiler belt on several thicknesses of absorbent material, such as paper towels. 14. Remove the new oiler belt from it[...]

  • Page 242

    Important When you install the oiler-belt r olls, you must line up the notches in the rolls with the tabs on the spr ocket. If you do not do this, the oiler belt does not advance correctly . This causes reduced print quality . 15. While you hold the upper (larger) r oll against the lower roll, do the following: a. Place the right end of the upper r[...]

  • Page 243

    24. T o resume pr ocessing, SELECT the Ready pushbutton on the main Display T ouch Screen. 25. Place the old oiler belt inside the plastic bag and discard it. Chapter 7. Ordering and Replacing Supplies 21 1[...]

  • Page 244

    Checking the Absorbent Pad in the Oil Pan Not every printer has an oil pan and absorbent pad. Y our CE may install these if they are necessary for optimum printer operation. Attention! Y ou may leave printer power on while you perform this task, but the printer should not be printing. 1. Open the stacker end cover . Note: When the oiler belt-gate i[...]

  • Page 245

    4. Open the oiler-belt gate. 5. Check to see if the absorbent pad is saturated with oil. If the pad is saturated, continue with step 6. If it is not saturated, go to step 15 on page 215. 6. Allow the printer to cool for at least 30 minutes . 7. Lower the hot roll shield. HC6OG051 FORMS WIDTH 18 17 16 15 14 13 12 11 10 9 8 F O RMSWIDT H 18 17 16 15 [...]

  • Page 246

    8. Remove the oil pan by lifting the pan until the hooked portion of the pan is disengaged from the lower oiler -belt support shaft. 9. Remove the new absorbent pad from the plastic shipping bag. 10. Remove the saturated absorbent pad from the oil pan. 11 . Place the saturated pad in the plastic shipping bag and discard the bag in an approved waste[...]

  • Page 247

    13. Install the oil pan onto the lower oiler-belt support shaft. 14. Raise the hot roll shield. 15. Close the oiler-belt gate. 16. T urn the wing nut clockwise to latch the gate. Ensure that the gate is firmly latched. 17. Close the stacker end cover . 18. The message may change to WARMING UP or PLEASE STAND BY . 19. T o resume pr ocessing, SELECT[...]

  • Page 248

    216 InfoPrint 3000 Operator’s Guide[...]

  • Page 249

    Chapter 8. Configuring the System Changing the Language of Messages ..... 2 1 8 Configuring the Printer .......... 2 1 9 Printer Configuration Information ..... 2 2 0 Configuring the Host Attachments ...... 2 2 9 Parallel Channel Configuration Information 232 ESCON Channel Configuration Information 234 T oken Ring TCP/IP Attachment Informatio[...]

  • Page 250

    Changing the Language of Messages This procedur e lets you change the language that is used for all text within the Display T ouch Screen windows. 1. SELECT the Options pull-down menu on the main Display T ouch Screen window . 2. SELECT the Change Language procedur e. Y ou see the Change Language window , which lists the languages you can select. E[...]

  • Page 251

    Configuring the Printer This procedur e lets you view , update, or print a copy of the printer configuration. Note: The printer can have multiple sets of configuration data: one for each mode in which the printer can operate. T o update a configuration for a particular mode, the printer must be running in that mode. 1. Before you print the prin[...]

  • Page 252

    Note: The printer does not collate multiple copies. This has to be done by hand. c. SELECT the Print pushbutton on the Print Configuration window . Important The configuration data is always printed in U.S. English. 5. T o change an item: a. SELECT it from the list. Y ou see either a pop-up window or a keypad window . b. SELECT the value you want[...]

  • Page 253

    T able 16. Printer Configuration Items Configuration Item Description V alue Options Printer Mode (D) This entry allows setting whether the duplex system is to be operated in duplex or simplex (dual-simplex) mode. (This item applies to Models ED1/ED2.) If you change the Printer Mode, the Restart procedur e automatically executes a Shutdown proced[...]

  • Page 254

    T able 16. Printer Configuration Items (continued) Configuration Item Description V alue Options Font Usage Font usage allows you to select the amount of memory that the printer control unit (computer) will use for font management. Select the font usage according to the type of print jobs you run. Select Low font usage for jobs using a normal num[...]

  • Page 255

    T able 16. Printer Configuration Items (continued) Configuration Item Description V alue Options NPRO Length This entry sets an extra length that is added to the fixed NPRO length to create a total distance that forms ar e moved through the printer . This entry can be used when an uncoupled (not functionally attached) postprocessing device is in[...]

  • Page 256

    T able 16. Printer Configuration Items (continued) Configuration Item Description V alue Options Front Sheet Sequence (D) This entry sets whether the front side of the forms will be printed on Printer 1 or Printer 2 in duplex mode. Front First means that the odd pages (1st, 3r d, 5th,...) of a customer job will print on Printer 1, and the even pa[...]

  • Page 257

    T able 16. Printer Configuration Items (continued) Configuration Item Description V alue Options Fuser Inactivity T imer This entry sets the time, in hours, of printer inactivity before the fuser is turned of f. This saves electrical power costs and extends the life of the printer . The fuser automatically turns on when printing resumes, with a d[...]

  • Page 258

    T able 16. Printer Configuration Items (continued) Configuration Item Description V alue Options Cut Sheet Emulation Sheets are divided in half using an imaginary line that is parallel to the tractor strips. Each resulting ″ half sheet ″ is treated as if it wer e a whole sheet running through a cut-sheet printer . None implies the cut-sheet e[...]

  • Page 259

    T able 16. Printer Configuration Items (continued) Configuration Item Description V alue Options Preheat Platen T emperature This entry allows setting the preheat platen temperatur e to a higher or lower temperature than the default as needed for dif ferent types of forms. If 0 (zer o) is entered for the preheat platen temperatur e under Define [...]

  • Page 260

    T able 16. Printer Configuration Items (continued) Configuration Item Description V alue Options Beam 5 of fset adjustment for Printer 2 (D) (See information in Beam 1 of fset adjustment ) (See information in Beam 1 of fset adjustment ) Machine Sequence for Printer 1 (CE Change on Initial Configuration Only) This is the serial number for Printer[...]

  • Page 261

    Configuring the Host Attachments This procedur e lets you view , print, or change the configuration settings of an installed attachment. Note: The printer can have multiple sets of configuration data: one for each mode in which the printer can operate. T o update a configuration for a particular mode, the printer must be running in that mode (f[...]

  • Page 262

    4. To view configuration information for an attachment, do the following: a. SELECT an attachment type from the list. b. SELECT the V iew ... pushbutton. Y ou see the V iew Configuration window . 5. To print a copy of the configuration information for an attachment, do the following: a. SELECT an attachment type from the list. b. SELECT the V ie[...]

  • Page 263

    d. When you have made all the changes, SELECT the OK pushbutton. Y ou see the Configure Attachments window . If you want to change configuration information for other attachments, repeat the pr evious steps as necessary . e. When you have made all attachment changes, SELECT the OK pushbutton on the Configure Attachments window . Y ou see the Res[...]

  • Page 264

    Parallel Channel Configuration Information T able 17 lists all configuration items, the purpose of each item, and the allowable value options for each item. The factory-set default values are underlined. T able 17. Parallel Channel Attachment Items Configuration Item Description V alue Options Parallel Link A Installed Specifies if Parallel Cha[...]

  • Page 265

    T able 17. Parallel Channel Attachment Items (continued) Configuration Item Description V alue Options Data T ransfer Protocol Specifies the data transfer mode to be used: DC Interlocked or Data-Streaming. If two channels are installed, both channels use the same protocol. Interlocked or Data Streaming Data Streaming Rate Specifies the data rate[...]

  • Page 266

    ESCON Channel Configuration Information T able 18 lists all configuration items, what each item is used for , and the allowable value options for each item. The factory-set default values are underlined. T able 18. ESCON Channel Attachment Items Configuration Item Description V alue Options ESCON Link A Installed Specifies if ESCON Channel Link[...]

  • Page 267

    T oken Ring TCP/IP Attachment Information T able 19 lists all configuration items, what each item is used for , and the allowable value options for each item. The factory-set default values are underlined. T able 19. T oken Ring TCP/IP Attachment Items Configuration Item Description V alue Options T oken Ring TCP/IP Installed Specifies if the T [...]

  • Page 268

    T able 19. T oken Ring TCP/IP Attachment Items (continued) Configuration Item Description V alue Options Alternate address (Local adapter address) Sets the unique LAN adapter address for the network. The address must be dif fer ent from other addresses on the LAN. X'0' to X'FFFFFFFFFFFF' Ring Speed Specifies the ring speed of [...]

  • Page 269

    Ethernet TCP/IP Attachment Information T able 20 lists all configuration items, what each item is used for , and the allowable value options for each item. The factory-set default values are underlined. T able 20. Ethernet TCP/IP Attachment Items Configuration Item Description V alue Options Ethernet TCP/IP Installed Specifies if the Ethernet ad[...]

  • Page 270

    T able 20. Ethernet TCP/IP Attachment Items (continued) Configuration Item Description V alue Options Ethernet T ype Specifies either the Standar d or the IEEE802.3 Ethernet type. Standard or IEEE802.3 Hardwar e address Specifies the TCP/IP T oken Ring adapter ROM address. This address cannot be changed. Alternate address (Local adapter address)[...]

  • Page 271

    FDDI TCP/IP Attachment Information T able 21 lists all configuration items, what each item is used for , and the allowable value options for each item. The factory-set default values are underlined. T able 21. FDDI TCP/IP Attachment Items Configuration Item Description V alue Options FDDI TCP/IP Installed Specifies if the FDDI adapter is install[...]

  • Page 272

    T able 21. FDDI TCP/IP Attachment Items (continued) Configuration Item Description V alue Options Alternate address (Local adapter address) Sets the unique LAN adapter address for the network. The address must be dif fer ent from other addresses on the LAN. X'0' to X'FFFFFFFFFFFF' Confine Broadcast Specifies if broadcast pack[...]

  • Page 273

    Configuring Preprocessing/Postprocessing Devices/Interfaces This procedur e lets you add, delete, or change specifications for preprocessing and postprocessing device interface featur es. Y ou may configure and stor e up to ten defined prepr ocessing/postprocessing devices, each configured for either Printer 1 or Printer 2. But only three devi[...]

  • Page 274

    3. To add a new interface, do the following: a. SELECT the New Processor ... pushbutton. b. Use the keyboard to enter the name of the interface you ar e adding. c. SELECT the keyboard OK pushbutton. d. Change the configuration information for the new interface (see the next step). 4. To change the values that are assigned to an interface, do the f[...]

  • Page 275

    Pre/Postprocessor Configuration V alues T able 23 lists all configuration items, what each item is used for , and the allowable value options for each item. The factory-set default values are underlined. T able 23. Pre/Postprocessor Device Configuration Items Selectable Field/Item Description V alue Options Printer (This item does not appear for[...]

  • Page 276

    T able 23. Pre/Postprocessor Device Configuration Items (continued) Selectable Field/Item Description V alue Options Postprocessor T ag T ype Listed only for “Coupled” Pre/Postpr ocessor T ypes. Specify a Coupled tag type for all Postprocessing devices not manufactured by Roll System, Inc. Specify an RSI Compatible tag type for all Postprocess[...]

  • Page 277

    Configuring Remote Access This procedur e lets you enable and configure remote access to the printer . Y ou can use these methods: v SNMP (Simple Network Management Pr otocol) v RMI (Remote Management Interface) v Modem. T o configure r emote access, do the following: 1. SELECT the Configure pull-down menu on the main Display T ouch Screen wind[...]

  • Page 278

    5. SELECT the Community Name procedur e to configure additional SNMP parameters: 246 InfoPrint 3000 Operator’s Guide[...]

  • Page 279

    Defining Forms Use this procedur e to define forms. Y ou can add, change, or delete form definitions. Y ou must define forms to the printer before you can load them. Y ou can define forms in advance as a separate procedur e. Y ou can also define forms while you are actually loading the forms. The printer can store 1024 form name definitions [...]

  • Page 280

    4. T o find a particular form name, SELECT the Search pushbutton. A keyboard appears so you can enter the form name. Note: Use care when you define a form name. Sear ching for form names is case sensitive; that is, if capitol letters are used to define the form, you must use them to enter the form name for a search. 5. To delete a form, do the f[...]

  • Page 281

    Setting the Preheat Platen T emperature: The Preheat selection in the Forms Characteristics box allows you to adjust the temperature of the pr eheat platen for optimum fusing of dif ferent types of forms, such as labels or heavy-stock forms. The default temperature is 80°C, which is acceptable for regular forms. If you are defining a form that r [...]

  • Page 282

    The forms are then available for the Assign Forms to Load window . Notes: 1. For form width, specify the total physical width by including the 0.5 inch tractor hole carrier strips on both sides of the form. For Models ED1/ED2, the following form widths are allowed: v Dual Simplex Mode: 204 to 457 mm (8.0 to 18.0 in.) v Duplex Mode: 229 to 457 mm (9[...]

  • Page 283

    Duplex Configuration W orksheet T able 24. Configuration Worksheet – Duplex Models Item A vailable V alues Selected V alues Duplex Dual Simplex Printer 1 Printer 2 MESSAGE DISPLA Y LANGUAGE: v US English v Spanish v French v German v Japanese v Italian v Brazilian Portuguese v Chinese Simplified v Chinese T raditional PRINTER CONFIGURA TION: P[...]

  • Page 284

    T able 24. Configuration Worksheet – Duplex Models (continued) Item A vailable V alues Selected V alues Duplex Dual Simplex Printer 1 Printer 2 Overlay Cache Y es / No Input Buf fer Size Low / Medium / High Output Buf fer Size Low / Medium / High Direct Attach Y es / No NPRO Length 0 to 1200 inches Auto NPRO at EOF Y es / No Jam Recovery Point D[...]

  • Page 285

    T able 24. Configuration Worksheet – Duplex Models (continued) Item A vailable V alues Selected V alues Duplex Dual Simplex Printer 1 Printer 2 Beam 1 Of fset Adjustment for Printer 1 (CE Change Only) 0.0 to 15.9 N/A N/A N/A Beam 2 Of fset Adjustment for Printer 1 (CE Change Only) 0.0 to 15.9 N/A N/A N/A Beam 3 Of fset Adjustment for Printer 1 ([...]

  • Page 286

    T able 24. Configuration Worksheet – Duplex Models (continued) Item A vailable V alues Selected V alues Duplex Dual Simplex Printer 1 Printer 2 Device Address 00 to FF Multi-host Environmental Flag T rue / False Card 1 Slot Position 6/8/N o t Installed N/A N/A N/A Card 2 Slot Position 6/8/N o t Installed N/A N/A N/A T oken Ring TCP/IP Configura[...]

  • Page 287

    T able 24. Configuration Worksheet – Duplex Models (continued) Item A vailable V alues Selected V alues Duplex Dual Simplex Printer 1 Printer 2 PREPROCESSING/POSTPROCESSING INTERF ACE CONFIGURA TIONS: DEVICE Number__________ Printer Number 1 / 2 N/A N/A Port Number 1/2/3 Enabled Y es / No Name 1 to 12 alphanumeric characters (including spaces) T[...]

  • Page 288

    T able 24. Configuration Worksheet – Duplex Models (continued) Item A vailable V alues Selected V alues Duplex Dual Simplex Printer 1 Printer 2 Pre/Postpr ocessor Busy T imer: 1 to 999 seconds Postprocessor T ag T ype: v Coupled v RSI Compatible v Advanced Distance to Postprocessor v 24 to 800 inches v 24 to 1200 inches Postprocessor Err or Page[...]

  • Page 289

    T able 24. Configuration Worksheet – Duplex Models (continued) Item A vailable V alues Selected V alues Duplex Dual Simplex Printer 1 Printer 2 Enabled Y es / No Name 1 to 12 alphanumeric characters (including spaces) T ype v Coupled Preprocessor v Coupled Postprocessor v Advanced Postprocessor - MICR v Advanced Postprocessor - SMM (Select Mediu[...]

  • Page 290

    Simplex Configuration W orksheet T able 25. Configuration Worksheet – Simplex Model Item A vailable V alues Selected V alue MESSAGE DISPLA Y LANGUAGE: v US English v Spanish v French v German v Japanese v Italian v Brazilian Portuguese v Chinese Simplified v Chinese T raditional CONFIGURE PRINTER: Auto Start Y es / No PQE boldness 100% This va[...]

  • Page 291

    T able 25. Configuration Worksheet – Simplex Model (continued) Item A vailable V alues Selected V alue Screen Saver T imeout 0 to 60 minutes Alarm Suppression Y es / No Fuser Inactivity T imer 0 to 9 hours Eject to Front Facing Y es / No Form definition order Y es / No Stacker Enabled Y es / No Cut sheet emulation v None v Normal Left-to-Right [...]

  • Page 292

    T able 25. Configuration Worksheet – Simplex Model (continued) Item A vailable V alues Selected V alue ESCON Link A Installed Y es / No ESCON Link B Installed Y es / No Device Address 00 to FF (Hexadecimal) Multi-host Environmental Flag T r ue / False Card 1 Slot Position 2/4/N o t Installed Automatically set at power on, cannot be changed. Card[...]

  • Page 293

    T able 25. Configuration Worksheet – Simplex Model (continued) Item A vailable V alues Selected V alue T ype v Coupled Preprocessor v Coupled Postprocessor v Advanced Postprocessor - MICR v Advanced Postprocessor - SMM (Select Medium Modification) Characteristics: Pre/Postpr ocessor Extended NPRO: 0 to 800 inches Pre/Postpr ocessor Busy T imer:[...]

  • Page 294

    T able 25. Configuration Worksheet – Simplex Model (continued) Item A vailable V alues Selected V alue Name 1 to 12 alphanumeric characters (including spaces) T ype v Coupled Preprocessor v Coupled Postprocessor v Advanced Postprocessor - MICR v Advanced Postprocessor - SMM (Select Medium Modification) Characteristics: Pre/Postpr ocessor Extend[...]

  • Page 295

    Form Identification W orksheets Use the “Form Identification W orksheet” on page 264 to recor d form identification names with their associated lengths, widths, description, and characteristics. Y ou can define up to 1024 dif fer ent forms for duplex and simplex modes and 1024 additional forms for each printer in dual simplex mode, for a to[...]

  • Page 296

    Form Identification W orksheet T able 26. Form Identification Worksheet Form Number: Definition With This V alue: Notes: Name W idth (in millimeters or inches) Length (in millimeters or inches) Description Preheat temperature _________________ _________________ _________________ _________________ _________________ Name W idth (in millimeters or [...]

  • Page 297

    Chapter 9. Print Quality and Problem Solving Print Quality Problems .......... 2 6 6 Sudden Failures ............ 2 6 8 Problem Solving T ips and Suggested Actions . . 269 This chapter contains information for understanding and solving unusual problems that may occur when you use the printer . The first part of this chapter describes Print Quality[...]

  • Page 298

    Print Quality Problems Many print quality problems ar e directly related to the kind of forms that ar e being used and the application that is being processed. If a particular form or application regularly pr oduces unsatisfactory output, refer the application owner to the Forms Design Reference for Continuous Forms Advanced Function Printers , G54[...]

  • Page 299

    T able 27. Print Quality Symptom T able (continued) Symptom Action Blank spots (voids) or light areas not near perforations v Ensure that the forms are smooth and flat. Feel the forms, especially near the perforation. If you find lumps, bumps, or wrinkles, load another box of forms. This kind of problem can be caused by storing forms in a poor en[...]

  • Page 300

    T able 27. Print Quality Symptom T able (continued) Symptom Action Dark background or dirty prints Clean the printer , particularly the cor onas and the oiler belt. See “Cleaning the Oiler Belt” on page 86 and “Cleaning the Printer” on page 88. Dark streaks Clean the printer , particularly the coronas and the oiler belt. See “Cleaning the[...]

  • Page 301

    Problem Solving T ips and Suggested Actions T able 28 is a summary of some hard-to-classify symptoms, a discussion of the probable cause, and some actions for you to try . T able 28. Miscellaneous Problems Symptom Discussion Suggested Action The printer frequently jams during loading. Loading problems ar e usually caused by the forms that are being[...]

  • Page 302

    T able 28. Miscellaneous Problems (continued) Symptom Discussion Suggested Action The intervention light on top of the printer comes on, but the alarm does not sound. The alarm volume may be set to a low volume or alarm suppression may be set to Y es in the printer configuration. Adjust the alarm volume control; see “Adjusting the V olume of the[...]

  • Page 303

    Chapter 10. Responding to Messages Chapter Overview This chapter lists the messages and codes that the printer displays, and it gives information about how to interpret and r espond to them. The error types in their order of pr ecedence are: v “Program Check Messages” on page 272 v “Printer Error Messages” on page 274 v “Out Of Supplies M[...]

  • Page 304

    Program Check Messages Program Check messages show that the internal contr ol unit microcode has detected a problem that may not allow the code to keep r unning. Program Check messages appear on the Display T ouch Screen. Soft Program Check v SELECT the Save pushbutton to save all existing trace data to diskette, if desired. v SELECT the Cancel pus[...]

  • Page 305

    Hard Program Checks v For a Hard Pr ogram Check that occurs during either a power on/bring up sequence or normal operations, do the following: – SELECT the Save T races pushbutton to save all existing trace data to diskette, if desired. – SELECT the Restart pushbutton. If the window does not reappear after the completion of the Restart procedur[...]

  • Page 306

    Printer Error Messages Printer Error messages show that a serious har dware, microcode, or host interface problem has been detected in a printer or in the contr ol unit. An operator can sometimes, but not always, recover fr om this problem. Figure 39 shows a sample Printer Error window . This window contains the following: v A short description of [...]

  • Page 307

    Help This pushbutton is included on all Printer Error windows. Select it to display help information for the panel. Notes 1. T able 30 on page 281 lists all printer error messages. 2. Printer error messages appear in the printer Display T ouch Screen area for the printer on which the error occurr ed. Chapter 10. Responding to Messages 275[...]

  • Page 308

    Out Of Supplies Messages Out of Supplies messages specify an operator task that needs to be done involving printer supplies. Figure 40 shows a sample Out of Supplies window . This window contains the following: v The name of the supply and the action that is requir ed. v An indication of which printer needs attention. v A step-by-step procedure to [...]

  • Page 309

    Intervention Required Messages Intervention Required messages specify an operator task that you need to do. Figure 41 shows a sample Intervention Required window . This window contains the following: v A short description of the detected condition. v A four-character System Reference Code (SRC), which is used for logging intervention conditions. v [...]

  • Page 310

    Status Messages Status messages describe the condition of a printer or the system. Sometimes they are a r esponse to operator action. Status messages are only for your information and do not necessarily mean that something is wrong. However , if a printer is not performing the way you think it should, a status message can give you a clue about what[...]

  • Page 311

    – Counters that show the total number of feet of forms run thr ough the printers since they were originally manufactur ed. – A reset counter that shows the number of feet of forms processed thr ough the system or printer since the last time the counter was reset. Y ou can press the Reset Counter pushbutton to reset the counter . v Messages This[...]

  • Page 312

    T able 29. Printer Status Window - Status Field Messages (continued) Message Description WARMING UP In duplex mode, the fuser in one or both system printers is warming up so that print jobs can begin. In simplex mode, the individual printer fuser is warming. SLEEPING In duplex mode, the Printer Configuration “Fuser Inactivity T imer” in one or[...]

  • Page 313

    T able 30. SRC Messages Code Message T ext T ype (Printer Error unless noted otherwise) 0104 Retractor position err or 01 13 T ractor motor encoder error 01 14 T ractor motor overcurrent 01 15 Retractor seek error 01 16 Retractor motor overcurr ent 01 17 Forms width sensor 01 18 Forms width sensor fuse 01 19 Forms jam at upper tractor 01 1E T racto[...]

  • Page 314

    T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) 0172 Stacker table timeout 0174 Stacker safety switch on 0175 Stacker table motor r uns too long 0176 Stacker forms length sensor 017 Stacker length motor timeout 017A Right finger belt motor overcurr ent 017B Left finger belt motor overcurr ent 02[...]

  • Page 315

    T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) 028A Thermistor 1 over temperature 028B Thermistor 2 over tempterature 028C Thermistor 3 over temperature 028D Thermistor 1 under temperature 028E Thermistor 2 under temperature 028F Thermistor 3 under temperature 0291 Hot r oll overtemperature 0294 [...]

  • Page 316

    T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) 0795 Set forms dir ection Intervention Required 0796 Stacker full Intervention Required 0797 Stacker gate open Intervention Required 0798 Stacker table down Intervention Required 0799 Check fine filter Intervention Required 0841 Postpr ocessor not [...]

  • Page 317

    T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) A206 370 Parallel attachment: Functional failure A209 370 Parallel attachment: Card diagnostic failed - Interface A A210 370 Parallel attachment: Card diagnostic failed - Interface B A21 1 370 Parallel attachment: W rap diagnostic failed - Interface [...]

  • Page 318

    T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) A459 Ethernet TCP/IP: Unknown remote err or A45A Ethernet TCP/IP: Unknown network error A45B Ethernet TCP/IP: Unknown error A45C Ethernet TCP/IP: Invalid configuration during enable A45D Ethernet TCP/IP: Invalid configuration during run A460 T oken[...]

  • Page 319

    T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) AF01 Attachment subsystem cannot create a file. AF02 Attachment subsystem cannot open a file. AF1 1 Attachment card pr esent before last shutdown not found B000 The printer has been powered on or r estarted. B001 An attachment has been enabled. B00[...]

  • Page 320

    T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) D081 MIC permanent error D082 MIC failure during diagnostics D083 MIC failure during initial power on EPROM diagnostics D084 MIC microcode err or D090 MIC failure during attention light test D091 MIC failure during printer activate test D092 MIC fail[...]

  • Page 321

    T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) D21B Intelligent postprocessor failed to clear buf fer D21C P AGE COMPLETE not sent by intelligent interface D21E Side 2 V erify has stopped checking pages D702 Out of data while printing D703 Printer unable to do requested command D705 Printhead ove[...]

  • Page 322

    290 InfoPrint 3000 Operator’s Guide[...]

  • Page 323

    Appendix A. V alid Form Lengths in Inches T able 31. Examples of Some V alid Form Lengths in Inches If the Form Length is: Use this value at the Display T ouch Screen: Use this value at the Stacker Control Panel: 3.0 3.0 See note 2 3 ½ 3.5 See note 2 4.0 4.0 See note 2 4 ½ 4.5 See note 2 5.0 5.0 See note 2 5 ½ 5.5 See note 2 6.0 6.0 See note 2 6[...]

  • Page 324

    292 InfoPrint 3000 Operator’s Guide[...]

  • Page 325

    Appendix B. Physical System Layouts Simplex Models The dimensions of the InfoPrint 3000 simplex printers, the service clearance around the allowable configurations of these units, and the power cable and channel cable locations are shown in Figur e 43. Note: The minimum size of the Channel Cable Access opening is 200 x 200 mm (8 x 8 in.). Inch mea[...]

  • Page 326

    Duplex Models The dimensions of the InfoPrint 3000 duplex printers, and the Buf fer/Flipper Unit  1  , the optimum separation of the units, the service clearance around the allowable configurations of these units, and the power cable and channel cable locations are shown in Figur e 44 and Figure 45 on page 295. Note: The minimum size for Cha[...]

  • Page 327

    115 (4.5) 635 (25) 864 (34) 276 (11) 2426 (96) 1090 (43) Maintenance Area 864 (34) 864 (34) 975 (38) 914 (36) 975 (38) 2719 (107 = 8'- 11") 5862 (231 = 19'- 3") Inch measu rements are shown in parentheses. 2830 (112 = 9'-4") Maintenance Area 5751 (226 = 18'-11") 3032 (120 = 10'-0") 1143 (45) 699 (28[...]

  • Page 328

    296 InfoPrint 3000 Operator’s Guide[...]

  • Page 329

    Glossary The following terms are defined as they ar e used in InfoPrint 3000 documentation. If you do not find the term you need, refer to the index or to the IBM Dictionary of Computing , SC20-1699. The following cross-r eferences are used in this glossary: v Contrast with. This refers to a term that has an opposed or substantively dif fer ent m[...]

  • Page 330

    caliper . The thickness of forms. This is usually expressed in thousandths of an inch. carrier . The backing material for labels. Labels consist of the printable material, the adhesive, and the carrier . carrier holes. The holses in teh side margins on continuous-forms paper . When placed on the tractor pins, the holes maintain paper alignment and [...]

  • Page 331

    DBCS. Double-byte character set. DCF . Document Composition Facility . developed image. The image that has been exposed onto the photoconductor and covered with toner by the developer . developer mix. A combination of carrier beads and toner in which the beads electrically charge the toner . diagnostic. Pertaining to the detection and isolation of [...]

  • Page 332

    while retaining its corr ect format, as defined by the architectur e and as required by Print Services Facility . format. (1) The arrangement or layout of data on a data medium. (2) The size, style, type of page, margins, printing requir ements, and so on, of a printed page. FORMDEF . Form definition. forms. The material on which output data is p[...]

  • Page 333

    JES3. An MVS subsystem that receives jobs into the system, converts them to internal format, selects them for running, processes their output, and pur ges them from the system. In complexes that have several loosely coupled processing units, the JES3 pr ogram manages processors so that the global pr ocessor exercises centralized control over the lo[...]

  • Page 334

    orientation of an overlay relative to the page point of origin. See also text orientation . OS/VS. overlay . See electronic overlay . Overlay Generation Language/370 (OGL/370). The licensed program that is used to cr eate electronic overlays. P page. A printed form. See also logical page and physical page . page definition (P AGEDEF). A statement [...]

  • Page 335

    Print Quality Enhancement (PQE). A printer facility that provides edge smoothing along diagonal lines, fine fidelity protection, and independent boldness contr ol. Print Services Access Facility (PSAF). A menu-driven, print-parameter selection program for page printers controlled by PSF . print surface. The side of a form that receives the printe[...]

  • Page 336

    System/370. An upward-compatible extension of the IBM System/360. A large collection of computing system devices that can be combined to produce a wide range of computing systems that share many characteristics, including a common machine language. T task. A basic unit of work to be accomplished by a device or an operator . TCP/IP . T ransmission C[...]

  • Page 337

    Index A absorbent oil pad, checking 212 adding developer mix 191 forms definitions 247 fuser oil 179 pre/postpr ocessing device interfaces 241 supplies 1 19 toner 182 adjusting Display T ouch Scr een monitor 65 horizontal print 72 labels, print position 72, 73 new forms, print position 72, 73 print, preprinted forms 72, 73 print position 68 vertic[...]

  • Page 338

    developer (continued) warning message 197 developer area cleaning 90 developer inlet 20 drain 21 drain lever 20 inlet 20 mix drain hose 22 mix inlet 20 run 21, 23 run pushbutton 20 toner inlet 20 toner supply pushbutton 20 developer mix 177 developer mix, replacing 198 dirty prints 268 disabling a host attachment 63 display touch screen changing la[...]

  • Page 339

    lever , operator control developer drain 20 FORMS WIDTH 30 tractor control 25 transfer station control 25 Lexmark International 177 light areas 267 light print 267 load forms load 102 Local Control Unit Power switch 18, 56 local controlled mode 59 Local Printer Power switch 18, 56 Local/Remote switch (power) 19 M Main W indow , Display T ouch Scree[...]

  • Page 340

    Ready (Operate procedur e) 45 ready status 1 1 rear service ar ea 32 recovering fr om forms jams (duplex operations) forms are not jammed, torn or separated 130 jam between printer 1 and printer 2 134 jams between the printer and a postprocessing device 134 jams within printer 1 129 jams within printer 2 131 procedur es (duplex mode) 127, 134 recov[...]

  • Page 341

    toner (continued) supply pushbutton 20 toner inlet 20 toner supply low 182 toner collector 177 traces 148 traces, running 148 tractor control lever 25 transfer station area 22 cleaning 88 control lever 22, 25 tractor control lever 25 triangle symbol 41 U Unit Emergency switch 18, 56 unload the stacker 169 usage card 146 V vacuum cleaner 176 vacuum [...]

  • Page 342

    310 InfoPrint 3000 Operator’s Guide[...]

  • Page 343

    Readers’ Comments — W e’d Like to Hear from Y ou InfoPrint 3000 Operator’s Guide Publication No. S544-5564-01 Overall, how satisfied are you with the information in this book? V ery Satisfied Satisfied Neutral Dissatisfied V ery Dissatisfied Overall satisfaction hhhhh How satisfied are you that the information in this book is: V ery S[...]

  • Page 344

    Readers’ Comments — We’d Like to Hear from Y ou S544-5564-01 S544-5564-01 IBM Cut or Fold Along Line Cut or Fold Along Line Fold and T ape Please do not staple Fold and T ape Fold and T ape Please do not staple Fold and T ape PLACE POST AGE ST AMP HERE IBM Corporation IBM Printing Systems Company Department H7FE, Building 003G Information Dev[...]

  • Page 345

    [...]

  • Page 346

    IBM Part Number: 63H6618 File Number: S370/4300/9370-16__ Printed in U.S.A. S544-5564-01 63H6618[...]