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IBM 6.5 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation IBM 6.5. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel IBM 6.5 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation IBM 6.5 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation IBM 6.5 devrait contenir:
- informations sur les caractéristiques techniques du dispositif IBM 6.5
- nom du fabricant et année de fabrication IBM 6.5
- instructions d'utilisation, de réglage et d’entretien de l'équipement IBM 6.5
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage IBM 6.5 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles IBM 6.5 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service IBM en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées IBM 6.5, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif IBM 6.5, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation IBM 6.5. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    APT ARE S torageConsole Data Collector Inst allation Guide for IBM T ivoli S torage Manager 6.5[...]

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    [...]

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    Copyrights and Trademarks  iii Copyright s and T rademarks Copyright © 2008 AP T ARE, Inc., All rights reserved. The information contained in this book is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. AP T A RE ® and StorageC[...]

  • Page 4

    iv  APTARE StorageConsole Data Co llector Installation Guide fo r IBM Tivoli Stora ge Manager[...]

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     v  v Preface 1 About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Contacting AP T ARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Chapter 1 Introduction to Data Collection 3 Data Collec tion Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Architecture Overview . . . . . . . . [...]

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    vi  APTARE StorageConsole Data Co llector Installation Guide for IBM Tivoli Stor age Manager[...]

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    About This Book  1 Chapter 0 Preface About This Book This document provides detailed step-by-step instructions for the installation of the APT ARE Data Collector for IBM T ivoli S torage Manager . This install guide is valid for Portal version 6.5 onward. This document assumes either: • The Portal has already been suc cessfully installed in yo[...]

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    2  APTARE StorageConsole Data Colle ctor Installation Guide fo r IBM Tivoli Storage Manager[...]

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    Data Collection Overview  3 Application Administrator’s Guide 1 Chapter 0 Introduction to Data Collection This chapter covers the following topics: • Data Collection Overview • Architecture Overview Dat a Collection Overview The Data Collector is a centralized and re motely managed data collection mechanism. This Java application is respon[...]

  • Page 10

    4  APTARE StorageConsole Data Colle ctor Installation Guide fo r IBM Tivoli Storage Manager • Symantec Backup Exec - The Data Collector uses database c ommands to obtain information from each Backup Exec serve r. Note: Veritas NetBackup is the only ba ckup produc t that does not require a Data Collector because an agent is used to ob tain info[...]

  • Page 11

    Architecture O verview  5 Architecture Overview The following diagram provides an exampl e of how the IBM T ivoli S torage Manager Data Collector could be de ployed in your environment. Figure 1.1 Data Collector in an IBM Tivoli Storage Manager Environment For each TSM Instance, the Data Collector will establish connections to the database using[...]

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    6  APTARE StorageConsole Data Colle ctor Installation Guide fo r IBM Tivoli Storage Manager[...]

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    Before You Install the Data Collector  7 Application Administrator’s Guide 2 Chapter 1 Pre-Installation Setup This chapter covers the following topics: • Before You Install the Data Collector • Updating the Local Hosts File • Adding TSM Host Servers to StorageConsole • Configuring Data Collector Policies in the Portal Before Y ou Inst [...]

  • Page 14

    8  APTARE StorageConsole Data Colle ctor Installation Guide fo r IBM Tivoli Storage Manager Add entries for aptareportal. yourdomain.com and aptareagent. yourdomain.com , both resolving to the Portal server IP address.[...]

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    Adding TSM Host Serv ers to StorageConsole  9 Adding TSM Host Serv ers to S torageConsole Repeat these steps for each TSM Host Server . 1. Open a browser window and point it to your instance of the Portal (for example: http://aptareportal. yourdomain.com ). 2. Login as an admin user (e.g. admin@ yourdo main.com ). 3. In the Portal toolbar at the[...]

  • Page 16

    10  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager 6. Enter values for all of the required fields (den oted by an *) in the Server Administration window and click OK . The field, Internal Name , needs to match the host name of the TSM Server. Ensure you select TSM Server as the Type. The fields External N[...]

  • Page 17

    Configuring Data Colle ctor Policies in the Portal  11 Configuring Dat a Collecto r Policies in the Port al The key parameters that the Data Collector uses to connect to the data source are contained in Data Collector Policies . These policies are maintained via the Portal and stored in the database. Prior to installi ng the Data Collector , you[...]

  • Page 18

    12  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager 3. If adding a new data collector, in the Da ta Collector Administration window, click Add Collector to display the Data Collector Properties window, as shown below. Create a relevant Collector Name and Passcode, to be use d when accessing the Data Collec[...]

  • Page 19

    Configuring Data Colle ctor Policies in the Portal  13 Note: If you have more than one TS M Host Serv er to configure, you can add additional Child Collector Policy records upon co mplet ing the setup of this record. Add or select the parameters. Mand atory para meters are denoted by an asterisk (*):: Field Description Sample Value Domain The do[...]

  • Page 20

    14  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager 7. Click OK to save t he Policy and retu rn to the Child Collector Configuration screen where the Child Policy will be listed. From here, you can add an ad ditional Child Poli cy record (for example, if the data collector needs to communicate with other T[...]

  • Page 21

    Installing the Data Coll ector  15 Application Administrator’s Guide 3 Chapter 1 Data Collector Installation This chapter includes the instructions for installing the Da ta Collector on the Data Collector Server . Inst alling the Dat a Collec tor Follow the steps in the following sections to install the Data Collector on the Data Collector Ser[...]

  • Page 22

    16  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager • Proceed to the Console Installation Instructions.[...]

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    Installing the Data Coll ector  17 Inst alling via the Internet Follow these instructions if you do not have a CD and you are installing on a Data Collector Server that has Internet access and a web browser . Note: If your Data Collector Server does not have Internet access or web browser access—for example, X-Windows not available), proceed t[...]

  • Page 24

    18  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager 4. Click on the download link that corr esponds to the platform of the Data Collector Server . 5. At the prompt, save the Data Collector In staller to a directory on the client. 6. Copy the Data Collector Installe r to the Data Collector Server where the [...]

  • Page 25

    Installing the Data Coll ector  19 GUI Deployment of the Dat a Collector InstallAnywhere will prepare to install the Data Collector software. After checking the available disk space and downloading the in staller , an introduction dialogue window outlines the installation process. 1. Review the installation process and click Next . The License A[...]

  • Page 26

    20  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager 2. Read the ag reement and c lick the “I accept” radio button and then Nex t . The installer will display a window, which prompts you for an Install Folder. 3. Specify the directory where you would like to install the Data Collector software. Acceptin[...]

  • Page 27

    Installing the Data Coll ector  21 5. Review the summary and click Install . 6. The dialogue will track the installation as it progresses. 7. A Configuration Settings window will prompt you to select a Data Collection Task from the following list: Veritas NetBac kup, IBM Tivoli Storage Manager, EMC Legato NetWorker, Symantec Back up Exec, HP Da [...]

  • Page 28

    22  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager 10. After entering the conf iguration settings, click Finish . 11. In the Install Complete window, click Done . The InstallAnywhere portion of th e installation is now complete. 12. Continue using the instructions in “ Validating the Instal lation ” o[...]

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    Installing the Data Coll ector  23 InstallAnywhere will guide y ou through the installation of th e APTARE StorageConsole Data Collector . It is strongly recommended that you quit all programs befor e continuing with this installation. Respond to each prompt to p roceed to the next step in the i nstallation. If you want to change something on a [...]

  • Page 30

    24  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager APTARE StorageConsole Install Folder: /opt/aptareagent Link Folder: /tmp/install.dir.30662/ Do_Not_Install Product Components: APTARE StorageConsole A gent, Help Java VM Installation Folder : /opt/aptareagent/jre Disk Space Information (for Installation T[...]

  • Page 31

    Installing the Data Coll ector  25 : Note: Enter the nu mber for the back up prod uct Data Collector you are installi ng. 9. The installer will prompt for the Da ta Collector Na me . This is the ID that will be used on the Portal side to authenticate the Data Collector. This value should be the same value you configured on the Portal for the fie[...]

  • Page 32

    26  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager PRESS <ENTER> TO CONTINUE: =========================== ======== Installation Complete --------------------------- -------- Congratulations! the APTARE StorageConsole Agent for IBM Ti voli Storage Manager has been successfully installed to: /opt/apta[...]

  • Page 33

    Validating the Installation  27 Application Administrator’s Guide 4 Chapter 1 Validating the Data Collector Installation This chapter includes the instructions for validating the Data Collector installation on the Data Collector Server . V alidating the Inst allation The following directions assume that the Da ta Collector files have bee n ins[...]

  • Page 34

    28  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager aptarebootstrap.jar Version Minimum Ver sion: 6.5.1.03 Current Ver sion: 6.5.1.03 Build Numbe r: 05162008-1420 Version information for apt are.jar and aptarebootstrap.jar at /opt/build65/IBM_TSM/lib/ o n this server aptaredev3.corp aptare.jar Version Mini[...]

  • Page 35

    Validating the Installation  29 Validating Job --> com.storage.mbs.tsmcore.StorageP oolChildThread - SUCCESS_PERSISTING_STORAGEP OOLDETAILS Validating Job --> com.storage.mbs.tsmcore.TapeDeta ilsChildThread - SUCCESS_PERSISTING_TAPEDETA ILS Validating Job --> com.storage.mbs.tsmcore.ClientNo desChildThread - SUCCESS_PERSISTING_CLIENTNO [...]

  • Page 36

    30  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager List Dat a Collector Configurations Use this utility to list the various child threads and their configurations encapsulated within a data collector confi guration. This utility can be us ed in conjunction with other scripts, such as checkinstall.[sh|bat][...]

  • Page 37

    List Data Collector Configurations  31 Software Home: /opt/Navis phere/bin Server Address: 172.16.1. 22 User Id: UjZzW0CS8Ks= Active: true Task: com.aptare.core.e mcStorage.EmcStorageArrayChildTh read Schedule: 240[...]

  • Page 38

    32  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager[...]

  • Page 39

    Data Collector Manual Startup  33 Application Administrator’s Guide 5 Chapter 1 Starting the Data Collector The installer configures the Data Collector to start au tomatically , however , it does not actually start it upon completion of the inst allation because you must first validate the installation. Dat a Collector Manual S t artup Follow [...]

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    34  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager[...]

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    Un-install the Data Collector on UNIX  35 Application Administrator’s Guide 6 Chapter 1 Un-installing the Data Collector Use the procedures in this chapter to un-install a Data Collector . Un-inst all the Data Collector on UNIX 1. Login to the Data Collector Server as root . 2. Stop the Data Collector service, using the command appropriate for[...]

  • Page 42

    36  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager Un-inst all the Data Collector on Windows 1. Login to the Data Collector Server . (User should have Administrato r privileges.) 2. Stop the Data Collector (agent) services. • Click Start > Settings > Control P anel • Click Administrative Tools .[...]

  • Page 43

    Verify the Data Colle ctor Configuration  37 Chapter 1 Appendix A - T roubleshooting If the post-installation v alidation failed, this often is due to some simple configuration issues that can be fairly easily resolve d. This appendix lists some of the common configuration issues. If the issue cannot be resolved by following the steps in this se[...]

  • Page 44

    38  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager V erify Connectivity T ake the following steps to verify that the Data Collector Server can access the Portal Server: 1. Ping the Data Collector URL: ping http://aptareagent. yourdomain.c om 2. Verify that the URL has been set up correctly in DNS or in th[...]

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     39 Chapter 1 Appendix B - Dat a Collector Pre-Inst allation W orksheet Complete the worksheet below for e ach of the TSM Host Servers and the TSM Instances on the TSM Host Servers being polled by the Data Collector . The TSM Instance name referenced below is the value of the Server Name field returned by the dmadmc command “q status” for th[...]

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    40  APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager[...]