IBM B50 manuel d'utilisation

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198

Aller à la page of

Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation IBM B50. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel IBM B50 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation IBM B50 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation IBM B50 devrait contenir:
- informations sur les caractéristiques techniques du dispositif IBM B50
- nom du fabricant et année de fabrication IBM B50
- instructions d'utilisation, de réglage et d’entretien de l'équipement IBM B50
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage IBM B50 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles IBM B50 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service IBM en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées IBM B50, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif IBM B50, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation IBM B50. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    RS/6000 7046 Model B50 IBM Service Guide SA38-0564-00[...]

  • Page 2

    [...]

  • Page 3

    RS/6000 7046 Model B50 IBM Service Guide SA38-0564-00[...]

  • Page 4

    First Edition (September 1999) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A [...]

  • Page 5

    Contents Communications Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Federal Communications Commission (FCC) Statement ............... vii European Union (EU) Statement ............................. vii International Electrotechnical Commission (IEC) Statement ............. viii United Kingdom Telecommunications Safety[...]

  • Page 6

    Bus SRN to FRU Reference Table .......................... 3-12 Firmware Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 Boot Problems or Concerns .............................. 3-27 Chapter 4. Location Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Physical Location Codes ...................[...]

  • Page 7

    Activity LED and Cable Assemblies .......................... 7-20 I/O Port Cable Assembly ................................ 7-21 Diskette Drive Assembly ................................ 7-22 CD-ROM Drive Assembly ............................... 7-23 Internal Disk Drives ................................... 7-24 Adapter . . . . . . . . . . . . . . . .[...]

  • Page 8

    vi 7046 Model B50 Service Guide[...]

  • Page 9

    Communications Statements The following statement applies to this product. The statement for other products intended for use with this product appears in their accompanying documentation. Federal Communications Commission (FCC) Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant [...]

  • Page 10

    environments to provide reasonable protection against interference with licensed communication equipment. Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. International Electrotechnical Commission (IEC) Statement This product h[...]

  • Page 11

    VCCI Statement The following is a summary of the VCCI Japanese statement in the box above. This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user [...]

  • Page 12

    Radio Protection for Germany Dieses Gerät ist berechtigt in Übereinstimmung mit Dem deutschen EMVG vom 9.Nov.92 das EG–Konformitätszeichen zu führen. Der Aussteller der Konformitätserklärung ist die IBM Germany. Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese von Geräten gilt folgende Bestimmung nach dem EMVG: Ger?[...]

  • Page 13

    Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: 2-12 7-1 7-7 A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury. Caution notices appear on the follow[...]

  • Page 14

    Laser Safety Information The optical drive in the RS/6000 7046 Model B50 is a laser product. The optical drive has a label that identifies its classification. The label, located on the drive, is shown below. CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 IEC 825:1984 CENELEC EN 60 825:1991 The optical drive in[...]

  • Page 15

    Environmental Notices Product Recycling and Disposal This unit contains materials such as circuit boards and connectors with lead that require special handling and disposal at end of life. Before this unit is disposed of, these materials must be removed and recycled or discarded according to applicable regulations. This manual contains specific inf[...]

  • Page 16

    xiv 7046 Model B50 Service Guide[...]

  • Page 17

    About This Book This book provides reference information, maintenance analysis procedures (MAPs), error codes, and removal and replacement procedures. This book also provides information on diagnostics, System Management Services, and firmware flow. A parts catalog is also included. Note: MAPs that are common to all systems are contained in Diagnos[...]

  • Page 18

    Trademarks The following trademarks apply to this information:  AIX is a registered trademark of International Business Machines Corporation.  PowerPC is a trademark of International Business Machines Corporation. xvi 7046 Model B50 Service Guide[...]

  • Page 19

    Chapter 1. Reference Information Front View 10 9 8 6 11 12 13 1 2 3 4 75 1 Power Switch: Turns server power on and off. 2 Hard Disk Drive Status Light: Glows when server is reading from or writing to the hard disk. 3 Power-On Light: Glows when server is on. 4 Disk Drive Bay Cover: Covers the hard disk drive bays. 5 Reset Button: Function depends up[...]

  • Page 20

    Rear View 78 9 10 1 3 4 5 2 6 2 1 1 2 1 2 1 Keyboard Port: ( ): For keyboard connection. 2 Mouse Port ( ): For mouse connection. 3 Parallel Port ( ): For connecting a parallel printer or other parallel devices. 4 Ethernet Port ( ): For attaching your server to an Ethernet/Twisted pair connection through a 100/10 Base T connector. 5 External SCSI Po[...]

  • Page 21

    Front View without Covers Chapter 1. Reference Information 1-3[...]

  • Page 22

    Specifications The mechanical packaging, cooling, power supply, and environmental requirements for the workstation are as follows: Dimensions In horizontal orientation, the dimensions are:  Height - 88.0 mm (3.5 inches)  Width - 447.0 mm (17.6 inches)  Depth - 612.0 mm (24.1 inches) Minimum  Depth - 751.8 mm (29.6 inches) Maximum (inclu[...]

  • Page 23

    Power Supply 250 watts Operating Voltage 100 to 127V ac; 50 to 60 Hz 200 to 240V ac; 50 to 60 Hz Heat Output (Maximum) Operating 478 BTUs per hour Acoustics  Average sound-pressure levels: – At operator position: Operating n/a Idle n/a – At bystander position (1 meter) Operating 35 dBA Idle 30 dBA  Declared (upper limit) sound power level[...]

  • Page 24

    System Board Locations J15 J44 J18 J27 J30 J1 J41 J26 J40 J42 J43 J46 J12 J14 J20 J53 J50 J29 J31 J35 J39 B1 J25 J2 J9 J10 J36 J4 J5 J6 J7 J8 J16 J23 J24 J33 J32 J59 J56 J49 J45 J38 J22 J17 J13 J3 J139 J28 J19 J11 1-6 7046 Model B50 Service Guide[...]

  • Page 25

    B1 Battery connector J1 Not used J2 5x5 Auxiliary 5v connector J3 Audio input connector J4 Internal SCSI connector #2 J5 CD-ROM audio connector J6 CD-ROM audio connector J7 Power connector J8 Power connector J9 Not used J10 Media Fan connector J11 Memory Connector 1 J12 Not used J13 Audio output connector J14 Not used J15 Remote Power-up Jumper J16[...]

  • Page 26

    System Board Jumper Settings For a more complete description of the function of these jumpers, see "Installing and Removing Options" in the RS/6000 7046 Model B50 User's Guide . Jumper Description Settings J15 Remote Power-up Default: Remote power-up disabled. To enable Remote power-up, place jumper on the two pins closest to the rea[...]

  • Page 27

    Riser Card 2 1 Slot Location Code/Comments 2 10-90 PCI Primary 1 10-B0 PCI Secondary, short card only SCSI Bus Termination The Model B50 has an Ultra SCSI bus which can support internal and external SCSI devices. However, each controller on these SCSI busses must have a unique SCSI ID. The external SCSI busses must be properly terminated to ensure [...]

  • Page 28

    Power Cables To avoid electrical shock, a power cable with a grounded attachment plug is provided. Use only properly grounded outlets. Power cables used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA). These power cords consist of:  Electrical cables, Ty[...]

  • Page 29

     Changes have been made to the equipment that may affect the safe operation of the equipment.  External devices with separate power supplies have been attached. If the inspection indicates an unacceptable safety condition, the condition must be corrected before anyone can service the machine. Note: The owner of the server is responsible to co[...]

  • Page 30

    1-12 7046 Model B50 Service Guide[...]

  • Page 31

    Chapter 2. Maintenance Analysis Procedures (MAPs) This chapter contains Maintenance Analysis Procedures (MAPs) for the RS/6000 7046 Model B50. Entry MAP Notes: 1. When possible, run Online Diagnostics in Service Mode. Online Diagnostics perform additional functions, compared to Standalone Diagnostics. This ensures that the error state of the system[...]

  • Page 32

    Use the following table to determine your starting point. Symptom Action Service Actions You have parts to exchange or a corrective action to perform. 1. Go to Chapter 7, “Removal and Replacement Procedures” on page 7-1. 2. Go to " MAP 0410: Repair Checkout " in the Diagnostics Information for Multiple Bus Systems . You need to verify[...]

  • Page 33

    Symptom Action Flashing 888 is displayed in the control panel followed by additional error codes. Record in sequence each code that is displayed after the flashing 888 goes away. Stop recording when the flashing 888 reappears. Go to the Fast Path MAP in the Diagnostics Information for Multiple Bus Systems . There Appears to be a Display Problem (Bl[...]

  • Page 34

    Symptom Action The system stops and POST indicators are displayed on the system console. The term "POST indicators" refer to the icons (graphic display) or device mnemonics (ASCII terminal) that appear during the power-on self-test (POST). Go to “MAP 1540: Minimum Configuration” on page 2-17. to isolate the problem. The system stops a[...]

  • Page 35

    Symptom Action The System Management Services menu is displayed. The device or media you are attempting to boot from may be faulty. 1. Check the SMS error log for any errors. To check the error log: a. Choose error log b. If an error is logged, check the time stamp. c. If the error was logged during the current boot attempt, record it. d. Look up t[...]

  • Page 36

    MAP 1020: Problem Determination Purpose of This MAP Use this MAP to get an error code if you were not provided one by the customer or you are unable to load diagnostics. If you are able to load the diagnostics, go to MAP 0020 in Diagnostics Information for Multiple Bus Systems . Be prepared to record code numbers and use those numbers in the course[...]

  • Page 37

    Symptom Action The system login prompt is displayed. You may not have pressed the correct key, or you may not have pressed the key soon enough when you were to indicate a Service Mode IPL of the diagnostic programs. If this is the case, start over at the beginning of this Step. Note: Perform the system shutdown procedure before turning off the syst[...]

  • Page 38

    Step 1020-2 There is a problem with the keyboard. Find the type of keyboard you are using in the following table; then follow the instructions given in the Action column. Step 1020-3 Take the following actions: 1. Turn off, then turn on the system unit. 2. When the keyboard indicator appears, press the F1 key on a directly attached keyboardor the 1[...]

  • Page 39

    MAP 1240: Memory Problem Resolution Note: The firmware checkpoint that sent you here could be one of the following:  E122, E213, E214, E218, E220 or E3xx Each of these checkpoints is referred to as a memory checkpoint in this MAP. Purpose of this MAP This MAP is used to troubleshoot a problem during the memory test when the system stops at a mem[...]

  • Page 40

    Step 1240-1 1. Ensure that the diagnostics and the operating system are shut down. 2. Power off the system. 3. Remove and reinstall any installed memory modules. 4. Power on the system. Does the system stop with a memory checkpoint displayed on the operator panel? NO Reseating the memory modules has corrected the problem. Go to " MAP 0410: Rep[...]

  • Page 41

    Step 1240-3 The failure may be caused by the last memory module installed or the system board. To isolate the failing FRU, do the following: 1. Power off the system. 2. Exchange the last memory module installed. 3. Power on the system. Does the system stop with a memory checkpoint displayed on the operator panel? NO Go to " MAP 0410: Repair Ch[...]

  • Page 42

    MAP 1520: Power Notes: 1. This is not a start of call MAP. Use this Power MAP only if you have been directed here from a MAP step in this book or the Diagnostics Information for Multiple Bus Systems . 2. The 7046 model B50 has a power LED located on the operator panel. When the system is powered on, the LED should be on solid. This procedure is use[...]

  • Page 43

    DANGER To prevent electrical shock hazard, disconnect the power cord from the electrical outlet before relocating the system. Step 1520-1 You may be directed to this MAP for several reasons: 1. There is no indication of activity when the power button on the operator panel is pressed. The power LED does not come on and none of the fans, including th[...]

  • Page 44

    Step 1520-3 1. Unplug the power cord from the server. 2. Disconnect all external cables (parallel, serial 1, serial 2, keyboard, mouse, AUI/RJ45 ethernet, SCSI, and so on). 3. Remove the server from the rack, as described in “Removing the Cover” on page 7-3. 4. Record the slot numbers of the PCI adapters. Label and record the location of any ca[...]

  • Page 45

    Step 1520-4 Either the power supply, the power switch, the system fan, or the system board is defective. Exchange the FRUs that have not already been exchanged in the following order:  Power supply  Power switch  System fan  System board (See notes on page 2-1) To test each FRU: 1. Unplug the power cord from the server. 2. Exchange one [...]

  • Page 46

    Step 1520-5 One of the parts that was removed or unplugged is causing the problem. Install or connect the parts in the following order: 1. Fans 2. Riser card 3. Memory module(s) 4. System board cables (SCSI signal cables, diskette drive signal cable, serial port, Ethernet, speaker) 5. Diskette drive power cable 6. SCSI power cable(s), lowest bay to[...]

  • Page 47

    MAP 1540: Minimum Configuration Note: If you were sent to this MAP from the Diagnostics Information for Multiple Bus Systems as a result of an SRN 101-xxx problem, go to “Boot Problems or Concerns” on page 3-27 and follow the instructions there before using the MAP 1540 steps. Purpose of this MAP This MAP is used to locate defective FRUs not fo[...]

  • Page 48

    Step 1540-1 1. Ensure that the diagnostics and the operating system are shut down. 2. Turn off the power. 3. Turn the power on. 4. Insert the diagnostic CD-ROM into the CD-ROM drive. Note: If you are unable to insert the diagnostic CD-ROM, go to “Step 1540-2.” 5. When the keyboard indicator is displayed (the word keyboard on an ASCII terminal o[...]

  • Page 49

    6. When the keyboard indicator is displayed (the word keyboard on an ASCII terminal or the keyboard and hand icon on graphical display), press the F5 key on the directly attached keyboard or the number 5 key on an ASCII terminal. 7. If the Console Selection screen is displayed, choose the system console. 8. Enter the appropriate password if you are[...]

  • Page 50

    Step 1540-4 One of the FRUs remaining in the server is defective. 1. Turn off the power. 2. Exchange one of the FRUs in the following list:  System board (see note 3 on page 2-1).  Memory module 3. Turn on the power. Note: You are asked questions regarding the operator panel display. You are also asked to perform certain actions based on disp[...]

  • Page 51

    Step 1540-5 No failure was detected with this configuration. 1. Turn off the power. 2. Install a memory module. 3. Turn on the power. Does the operator panel do one of the following:  Stop with any code other than E1DC, E1F2, E1F3, E1F7 or E14D?  Alternate between E1FD and any other code? NO Repeat this step until all the memory modules are i[...]

  • Page 52

    Step 1540-7 One of the FRUs remaining in the server is defective. 1. Turn off the power. 2. Exchange one of the FRUs in the following list:  System board (see note 3 on page 2-1).  Power supply. 3. Turn on the power. Does the operator panel do one of the following:  Stop with any code other than E1DC, E1F2, E1F3, E1F7 or E14D?  Alternat[...]

  • Page 53

    YES One of the FRUs remaining in the server is defective. In the following order, exchange the FRUs that have not been exchanged: 1. Riser card 2. System board (see note 3 on page 2-1). Repeat this step until the defective FRU is identified or all the FRUs have been exchanged. If the symptom did not change and all the FRUs have been exchanged, call[...]

  • Page 54

    NO One of the FRUs remaining in the server is defective. In the following order, exchange the FRUs that have not been exchanged: 1. Go to the Problem Determination Procedures (test procedures) for the device attached to the serial port 1 connector or the display attached to the graphics adapter, and test those devices. If a problem is found, follow[...]

  • Page 55

    Step 1540-10 1. Make sure the diagnostic CD-ROM is inserted into the CD-ROM drive. 2. Turn off the power. 3. Plug the SCSI cables (J4 and J33) into the SCSI connectors on the system board. 4. Disconnect the signal and power connectors from all the SCSI devices except the CD-ROM drive. 5. Turn on the power. 6. After the keyboard indicator is display[...]

  • Page 56

    Step 1540-11 The server is working correctly with this configuration. The diskette drive may be defective. 1. Make sure the diagnostic CD-ROM disc is inserted into the CD-ROM drive. 2. Turn off the power. 3. Plug the diskette drive cable into the diskette drive connector on the system board. 4. Turn on the power. 5. After the keyboard indicator is [...]

  • Page 57

    Step 1540-12 The server is working correctly with this configuration. One of the FRUs (adapters) that you removed is probably defective, 1. Turn off the power. 2. Replace the riser card support bracket, as described in “Riser Card Support Bracket” on page 7-10. 3. Install a FRU (adapter), and connect any internal cables and devices that were at[...]

  • Page 58

    Step 1540-13 1. Make sure the diagnostic CD-ROM disc is inserted into the CD-ROM drive. 2. Turn off the power. 3. Starting with the last-installed adapter, disconnect one attached device and cable. 4. Turn on the power. 5. If the Console Selection screen is displayed, choose the system console. 6. After the keyboard indicator begins blinking, press[...]

  • Page 59

    Step 1540-14 1. Follow the instructions on the screen to select the system console. 2. When the DIAGNOSTIC OPERATING INSTRUCTIONS screen is displayed, press Enter. 3. If the terminal type has not been defined, you must use the Initial Terminal option on the FUNCTION SELECTION menu to initialize the AIX operating system environment before you can co[...]

  • Page 60

    Step 1540-15 Look at the FRU part numbers associated with the SRN in "Diagnostics Numbers and Codes" in Diagnostics Information for Multiple Bus Systems . Have you exchanged all the FRUs that correspond to the failing function codes? NO Exchange the next FRU that has not been changed. Repeat this step until all the FRUs associated with th[...]

  • Page 61

    Step 1540-17 The adapter or device is probably defective. If the supplemental media is for an adapter, replace the FRUs in the following order: 1. Adapter 2. Riser card 3. System board (see note 3 on page 2-1). If the supplemental media is for a device, replace the FRUs in the following order: 1. Device and any associated cables 2. The adapter the [...]

  • Page 62

    Step 1540-19 1. Insert the diagnostic CD-ROM into the CD-ROM drive. 2. Turn off the power. 3. Connect the following external devices that were disconnected in “Step 1540-2” on page 2-18: a. Keyboard b. Mouse c. Tablet d. Ethernet 4. Turn on the power. 5. When the keyboard indicator is displayed (the word keyboard on an ASCII terminal or the key[...]

  • Page 63

    Step 1540-20 1. Insert the diagnostic CD-ROM into the CD-ROM drive. 2. Turn off the power. 3. Connect one of the external devices that was disconnected in “Step 1540-2” on page 2-18 in the following order: Note: If the device has a power switch, ensure that the device is turned on. a. SCSI devices connected to the external SCSI connector b. Dev[...]

  • Page 64

    Step 1540-21 1. Insert the diagnostic CD-ROM into the CD-ROM drive. 2. Turn off the power. 3. Connect one of the external devices that was disconnected from a PCI adapter in “Step 1540-2” on page 2-18. Note: If the device has a power switch, ensure that the device is turned on. 4. Turn on the power. 5. When the keyboard indicator is displayed ([...]

  • Page 65

    Chapter 3. Error Code to FRU Index The Error Code to FRU Index lists error symptoms and possible causes. The most likely cause is listed first. Use this index to help you decide which FRUs to replace when you are servicing the system. If the codes in the following tables indicate a device which is present more than once in the server, a location co[...]

  • Page 66

    Error Code Function /Description Repair Action/Possible Failing FRU 20A80002 Cannot get gateway IP address. Refer to “Firmware Checkpoints” on page 3-14, using code E174. 20A80003 Cannot get server hardware address Refer to “Firmware Checkpoints” on page 3-14, using code E174. 20A80004 Bootp failed Refer to “Firmware Checkpoints” on pag[...]

  • Page 67

    Error Code Function /Description Repair Action/Possible Failing FRU 20E00005 EEPROM locked. 1. Turn off, then turn on the server. 2. Replace system board (see note 3 on page 2-1). 20E00008 CMOS corrupted or tampering evident, CMOS initialized. Check your machine for evidence of tampering. If NO tampering: 1. Replace battery, restore NVRAM data (pas[...]

  • Page 68

    Error Code Function /Description Repair Action/Possible Failing FRU 20EE000A Pointer to the operating system not found in non volatile storage. Values normally found in nonvolatile storage that point to the location of an Operating System were not found. This can happen for either of two reasons:  Your installed Operating System does not support[...]

  • Page 69

    Error Code Function /Description Repair Action/Possible Failing FRU 21A00001 Test Unit Ready Failed - hardware error Refer to 21A00xxx through 21A0004. 1. Replace the SCSI device. 2. Replace the SCSI cable. 3. Replace the SCSI controller. | 4. Replace the power supply. 21A00002 Test Unit Ready Failed - sense data available. Refer to 21A00xxx throug[...]

  • Page 70

    Error Code Function /Description Repair Action/Possible Failing FRU 25000xxx Memory Controller problem 25000000 Memory controller failed Replace system board (see note 3 on page 2-1). 25010xxx Flash Update problem 25010000 No diskette in drive. Insert diskette containing firmware update file. 25010001 Diskette seek error. 1. Retry function. 2. Repl[...]

  • Page 71

    Error Code Function /Description Repair Action/Possible Failing FRU 25A80xxx NVRAM problem Notes: 1. Errors reported against NVRAM can be caused by low battery voltage and (more rarely) power outages that occur during normal system usage. With the exception of the 25A80000 error, these errors are really just warnings that the NVRAM data content had[...]

  • Page 72

    Error Code Function /Description Repair Action/Possible Failing FRU 25A80203 Unable to expand target partition while writing VPD data. Refer to 25A80xxx. 25A80210 Setenv/$Setenv parameter error - name contains a null character. Refer to 25A80xxx. 25A80211 Setenv/$Setenv parameter error - value contains a null character. Refer to 25A80xxx. 25A80998 [...]

  • Page 73

    Error Code Function /Description Repair Action/Possible Failing FRU 25AA0xxx EEPROM problem Notes: 1. Ensure that the EEPROM Security jumper is in the correct position if doing a privileged-access password installation. 2. Retry the operation. 3. If retries do not solve the problem, replace the system board (see note 3 on page 2-1). 25AA0000 Unable[...]

  • Page 74

    Error Code Function /Description Repair Action/Possible Failing FRU 2602000x PCI Adapter Problem Notes: 1. Move card to another slot (behind a different PCI bridge). 2. Check for available firmware updates for adapter. Apply update if available. 3. Run AIX diagnostics on the adapter. Replace if indicated. 4. Replace the adapter. 5. Check for system[...]

  • Page 75

    Error Code Function /Description Repair Action/Possible Failing FRU 28030001 RTC initialization required - RTC not updating, corrected. Refer to action for 28030xxx. 28030002 Bad time/date values 1. Set the Time and Date 2. Refer to action for 28030xxx if problem persists. 28030003 RTC initialization required - RTC not updating, not corrected Repla[...]

  • Page 76

    Bus SRN to FRU Reference Table This table is used to locate defective FRUs within the system board PCI and ISA buses, and indicates which devices should be tested for each SRN. For this procedure, if possible, diagnostics are run on the riser card bus devices with all adapters removed from the failing bus. If a failure is detected on this system wi[...]

  • Page 77

    Memory PD Bits The following table expands the firmware error code 25Cyyrrr on page 3-9, where yy is the PD value listed in the following table. Use these values to identify the type of memory that generated the error. If you replace FRUs and the problem is still not corrected, go to MAP 0030 in the Diagnostics Information for Multiple Bus Systems [...]

  • Page 78

    Firmware Checkpoints The following table contains a list of checkpoints issued by the firmware during initialization. Checkpoint (hex) Description Repair Action E100 Reserved/Unused See “Unresolved problems” on page 3-26 E101 Video-enabled, extended memory test (Quick restart path) See “Unresolved problems” on page 3-26 E102 Firmware restar[...]

  • Page 79

    Checkpoint (hex) Description Repair Action E111 GOOD CRC - jump to composite image See “Unresolved problems” on page 3-26 E112 BAD CRC - initialize base memory, stack See “Unresolved problems” on page 3-26 E113 BAD CRC - copy uncompressed recovery block code to RAM See “Unresolved problems” on page 3-26 E114 BAD CRC - jump to code in RA[...]

  • Page 80

    Checkpoint (hex) Description Repair Action E122 No memory detected (system lockup) Note: Harddisk light is on continuously 1. Replace memory dimm(s) 2. Replace System Planar 3. Replace System Planar See “Unresolved problems” on page 3-26 E123 No SIMM found in the socket See “Unresolved problems” on page 3-26 E124 Disable defective memory ba[...]

  • Page 81

    Checkpoint (hex) Description Repair Action E133 Create L2 Cache node See “Unresolved problems” on page 3-26 E134 Create memory node See “Unresolved problems” on page 3-26 E135 Create memory SIMM/DIMM node See “Unresolved problems” on page 3-26 E136 Test memory See “Unresolved problems” on page 3-26 E137 Create openprom node See “U[...]

  • Page 82

    Checkpoint (hex) Description Repair Action E154 Create PCI bridge node See “Unresolved problems” on page 3-26 E155 Probe PCI bridge secondary bus 1. Replace PCI Adapter(s) 2. Replace system board (see note 3 on page 2-1). See “Unresolved problems” on page 3-26 E156 Create PCI ethernet node See “Unresolved problems” on page 3-26 E15A Cre[...]

  • Page 83

    Checkpoint (hex) Description Repair Action E170 Start of PCI Bus Probe See “Unresolved problems” on page 3-26 E171 Executing PCI-Delay function See “Unresolved problems” on page 3-26 E172 First pass PCI device probe See “Unresolved problems” on page 3-26 E174 Establish host connection Refer to “Boot Problems or Concerns” on page 3-2[...]

  • Page 84

    Checkpoint (hex) Description Repair Action E19F Create eeprom node See “Unresolved problems” on page 3-26 E1AD See description of checkpoint E1DE. See “Unresolved problems” on page 3-26 E1B0 Create lpt node See “Unresolved problems” on page 3-26 E1B1 Create serial node See “Unresolved problems” on page 3-26 E1B2 Create audio node Se[...]

  • Page 85

    Checkpoint (hex) Description Repair Action E1DC Dynamic console selection If a console is attached but nothing is displayed on it, follow the steps associated with “All display problems” in the Entry MAP tables. If selection screen(s) can be seen on the terminals and the appropriate key on the input device associated with the desired display or[...]

  • Page 86

    Checkpoint (hex) Description Repair Action E1E5 XCOFF boot image initialization See “Unresolved problems” on page 3-26 E1E6 Set up early memory allocation heap See “Unresolved problems” on page 3-26 E1E7 PE boot image initialization See “Unresolved problems” on page 3-26 E1E8 Initialize primary diskette drive (polled mode) See “Unreso[...]

  • Page 87

    Checkpoint (hex) Description Repair Action E1EF Erase flash See “Unresolved problems” on page 3-26 E1F0 Start O.B.E. See “Unresolved problems” on page 3-26 E1F1 Begin self-test sequence on boot device(s)  If the power light is flashing, see Firmware error code "28A00040" repair action.  If the power light is on solid, see ?[...]

  • Page 88

    Checkpoint (hex) Description Repair Action E207 Setup Data gather mode and 64/32-bit mode on PCG Replace system board (see note 3 on page 2-1). E208 Assign bus number on PCG Replace system board (see note 3 on page 2-1). E209 Assign PCI I/O addresses on PCI Replace system board (see note 3 on page 2-1). E20A Assign PCI I/O addresses on PCG Replace [...]

  • Page 89

    Checkpoint (hex) Description Repair Action E244 Enable system speaker and send a beep Replace system board (see note 3 on page 2-1). E246 System firmware corrupted, take recover path Replace system board (see note 3 on page 2-1). E247 Capture DIMM SPDs into NVRAM Replace system board (see note 3 on page 2-1). E249 Enter recover path's main cod[...]

  • Page 90

    Checkpoint (hex) Description Repair Action E602 SSA PCI adapter open firmware has started. 1. Replace the adapter. 2. See “Unresolved problems” on page 3-26 E603 SSA PCI adapter BIST has completed with an error. 1. Replace the adapter. 2. See “Unresolved problems” on page 3-26 E604 SSA PCI adapter BIST and subsequent POSTs have completed su[...]

  • Page 91

    Boot Problems or Concerns Depending on the boot device, a checkpoint may be displayed on the operator panel for an extended period of time while the boot image is retrieved from the device. This is particularly true for Tape and Network boot attempts. If booting from CD-ROM or Tape, watch for activity on the drive's LED indicator. A blinking L[...]

  • Page 92

     If the intended boot device is not listed in the NEW RESOURCE list, go to " MAP 0290: Missing Resource Problem Resolution " in Diagnostics Information for Multiple Bus Systems .  If an SRN, not an 8-digit error code, is reported, go to Diagnostics Information for Multiple Bus Systems .  If the diagnostics are successful, it may [...]

  • Page 93

     Replace system board (see note 3 on page 2-1).  If you replaced the indicated FRUs and the problem is still not corrected, or the above descriptions did not address your particular situation, go to “MAP 1540: Minimum Configuration” on page 2-17.  Go to " MAP 0410: Repair Checkout " in Diagnostics Information for Multiple Bus[...]

  • Page 94

    3-30 7046 Model B50 Service Guide[...]

  • Page 95

    Chapter 4. Location Codes The RS/6000 7046 Model B50 uses physical location codes in conjunction with AIX location codes to provide mapping of the failing field replaceable units. The location codes are produced by the system unit's firmware and AIX. Physical Location Codes Physical location codes provide a mapping of logical functions in a pl[...]

  • Page 96

    1-C1.1 Identifies CPU 1 on CPU card 1 on planar 1. P2/Z1-A3.1 Identifies a SCSI device with a SCSI address of LUN 1 at SCSI ID 3 attached to SCSI bus 1 from planar 2. P1-I2#E3.2 Identifies the second cable in a series of cables attached to Ethernet controller 3 in slot 2 (I2) on planar 1. Depending on the AIX and firmware levels, AIX Diagnostics ma[...]

  • Page 97

    AIX Location Codes The basic formats of the AIX location codes are:  For non-SCSI devices/drives: AB-CD-EF-GH  For SCSI devices/drives: AB-CD-EF-G,H Non-SCSI Devices/Drives The location code for for planars, cards, and non-SCSI devices is defined as: AB-CD-EF-GH | | | | | | | Device/FRU/Port ID | | Connector ID | devfunc Number, Adapter Numbe[...]

  • Page 98

     The AB value identifies a bus type or PCI parent bus as assigned by the firmware.  The CD value identifies adapter number, adapter's devfunc number, or physical location. The devfunc number is defined as the PCI device number times 8, plus the function number.  The EF value identifies a connector.  The GH value identifies a port, [...]

  • Page 99

     For async devices, GH defines the port on the fanout box. The values are 00 to 15.  For a diskette drive, H identifies either diskette drive 1 or 2. G is always 0.  For all other devices, GH is equal to 00. For integrated adapter, EF-GH is the same as the definition for a pluggable adapter. For example, the location code for a diskette dr[...]

  • Page 100

    4-6 7046 Model B50 Service Guide[...]

  • Page 101

    Chapter 5. Loading the System Diagnostics If no keys are pressed after the server power is turned on, the server searches a list of devices (the default boot list ) for a bootable image. If a bootable image is found, then the server loads and starts the operating system. This is called a normal boot . The server can also be booted from a custom boo[...]

  • Page 102

    If no bootable image is found in the custom boot list, the server restarts and attempts to boot again. If the custom boot list is discovered to be damaged, the server rebuilds the custom boot list according to the default boot list. Loading Diagnostics in Service Mode Boot The server can be booted in service mode (instead of normal mode) from eithe[...]

  • Page 103

    1. Before stopping the programs and operating system, notify your system administrator and users that the server is going to be shut down. 2. Turn off the server. 3. Wait 30 seconds, then turn on the server. 4. When the keyboard indicator appears during startup, press the F6 key if the system console is a directly attached keyboard, or the 6 key if[...]

  • Page 104

    Summary of Boot Options and Control Keys You can press the following keys when the keyboard POST indicator appears. Key Result F1 (display keyboard) Normal mode boot, graphical System Management Services starts. 1 (ASCII keyboard) Normal mode boot, text-based System Management Services starts. F5 (display keyboard) Service mode boot, default boot l[...]

  • Page 105

    Chapter 6. Using System Management Services Use the System Management Services to view information about your server and to perform such tasks as setting passwords and changing device configurations. If you have chosen a graphical display as your system console, you can use the graphical System Management Services described below. If you are using [...]

  • Page 106

    After the System Management Services starts, the following screen displays: 6-2 7046 Model B50 Service Guide[...]

  • Page 107

    The System Management Services screen contains the following options: Config : Enables you to view your system setup. Multi-Boot : Enables you to set and view the default operating system, modify the boot sequence, access the Open Firmware command prompt, and work with other options. Utilities : Enables you to set and remove passwords, control the [...]

  • Page 108

    Config By selecting this icon, you can view information about the setup of your server. A list similar to the following appears when you select the Config icon. 6-4 7046 Model B50 Service Guide[...]

  • Page 109

    If more than one screen of information is available, a blue arrow appears in the top right corner of the screen. Use the Page Up and Page Down keys to scroll through the pages. Chapter 6. Using System Management Services 6-5[...]

  • Page 110

    MultiBoot The options available from this screen allow you to view and set various options regarding the operating system and boot sequence. 6-6 7046 Model B50 Service Guide[...]

  • Page 111

    The following describes the choices available on this screen. Select Software: This option, if supported by the operating system, allows you to choose which operating system to use. This option is supported by AIX. However, not all operating systems support this option. If you receive an informational message saying that no operating system is inst[...]

  • Page 112

    Boot Sequence: Enables you to view and change the custom boot list (the sequence in which devices are searched for operating system code). You may choose from 1 to 5 devices for the custom boot list. The default boot sequence is: 1. The primary diskette drive 2. The CD-ROM drive 3. Tape drive 4. Hard disk drive 5. Network device To change the custo[...]

  • Page 113

    Utilities Selecting this icon enables you to perform various tasks and view additional information about your server. The following describes the options available on this screen. Password : Enables you to set password protection for turning on the server and for using system administration tools. Hard Disk Spin Up Delay : Enables you to change the[...]

  • Page 114

    RIPL (Remote Initial Program Load): Allows you to select a remote system from which to load programs through a network adapter when your server is first turned on. This option also allows you to configure network adapters which require setup. SCSI ID : Allows you to view and change the addresses (IDs) of the SCSI controllers attached to your server[...]

  • Page 115

    Password When you select this icon, the following screen is displayed. Power-On Password Setting a power-on password helps protect information stored in your server. If a power-on password is set for your server, the Power-On status icon is shown in the locked position. If a power-on password is not set, then the Power-On status icon is shown in th[...]

  • Page 116

    Enter Password Press Enter when you are finished; you must type the password again for verification. V erify Password If you type the password incorrectly, press Esc and start again. After you have entered and verified the password, the power-on password status icon flashes and changes to the locked position to indicate that the power-on password i[...]

  • Page 117

    Remote Mode : The remote mode, when enabled, allows the system to start from the defined boot device. This mode is ideal for network servers and other servers that operate unattended. You must set a power-on password before you can enable the remote mode. When the remote mode is set, the icon label changes to Remote <On> . If you remove the p[...]

  • Page 118

    Enter Password Press Enter when you are finished; you must type the password again for verification. V erify Password If you type the password incorrectly, press the Esc key and start again. Note: If an error occurs when you attempt to set the privileged-access password, then make sure the password-enabling jumper has been changed. (See "Enabl[...]

  • Page 119

    Hard Disk Spin Up Delay This selection allows you to change the spin up delay for SCSI hard disk drives attached to your server. Spin up delay values can be entered manually or you can use a default setting. All values are measured in seconds. The default is two seconds. After you have entered the new Spin up delay values, use the arrow keys to hig[...]

  • Page 120

    Error Log Selecting this icon displays the log of errors that your server has encountered during operations. Clear System Error Log Exit 2. No entry 1. 00/04/13 00:51:32 25C38005 P1-M1.10 Date Time Error Code Location Selecting the Clear icon erases the entries in this log. 6-16 7046 Model B50 Service Guide[...]

  • Page 121

    RIPL Selecting the Remote Initial Program Load (RIPL) icon gives you access to the following selections. Set Address Exit Ping Config The Set Address icon allows you to define addresses from which your server can receive RIPL code. Chapter 6. Using System Management Services 6-17[...]

  • Page 122

    If any of the addresses is incomplete or contains a number other than 0 to 255, an error message displays when you select the Save icon. To clear this error, change the incorrect address and select Save again. The Ping icon allows you to confirm that a specified address is valid by sending a test transmission to that address. After choosing the Pin[...]

  • Page 123

    The Config icon allows you to configure network adapters which require setup. The next screen allows you to select the type of adapter you have just chosen (or allow the system to select the type automatically). Use the arrow keys or mouse to highlight a selection. To choose the highlighted selection, press the spacebar, then highlight the O K icon[...]

  • Page 124

    SCSI ID This selection allows you to view and change the addresses (IDs) of the SCSI controllers attached to your server. To change an ID, highlight the entry by moving the arrow keys, then enter another number. After you have entered the new address, use the arrow keys or mouse to highlight the Save icon and press Enter. At any time in this proces[...]

  • Page 125

    Firmware Update This selection allows you to update the firmware in your server from an image on a 3.5 inch diskette. To create a firmware diskette with the latest level of firmware available, see the following Web site: http://www.rs6.ibm.com/support/micro When you are prompted, insert the firmware update diskette containing the new firmw[...]

  • Page 126

    Firmware Recovery If a troubleshooting procedure has indicated that the firmware information in your server has been damaged, perform a firmware recovery. To perform a firmware recovery, do the following: 1. Locate your firmware update diskette. 2. Using another server, rename the *.img file on the firmware update diskette to precover.img 3. Make s[...]

  • Page 127

    Text-Based System Management Services The text-based Open Firmware command line and System Management Services are available if an ASCII terminal is attached to your server. To start the text-based System Management Services instead of the Open Firmware command line, press 1 on the ASCII terminal keyboard when the keyboard text symbol appears durin[...]

  • Page 128

    Display Configuration This option provides information about the setup of your server. A screen similar to the following is displayed.   <Device Name> PowerPC 64 L2-Cache, 512K Memory slotA=8MB slotB=8MB LPT addr=3BC COM addr=3F8 COM addr=2F8 Audio Keyboard Mouse Diskette addr=3F Integrated Ethernet addr=85AF67BD SCSI [...]

  • Page 129

    MultiBoot Menu The options available from this screen allow you to view and set various options regarding the operating system and boot sequence.   Multiboot Menu 1. Select Software 2. Software Default 3. Select Install Device 4. Select Boot Devices 5. OK Prompt 6. Multiboot Startup .------. |X=Exit| ------' ===>   Select Softwa[...]

  • Page 130

    Select Boot Device : Provides a list of devices that can be selected to be stored on the boot list. Up to five devices are supported. OK Prompt : Provides access to the Open Firmware command prompt. Multiboot Startup : Indicates whether between OFF and ON and selects if the Multiboot menu invokes automatically on startup or not. Select Boot Devices[...]

  • Page 131

      Current Boot Sequence 1. Diskette 2. Ethernet (Integrated) 3. SCSI CD-ROM id=3 (slot=1) 4. SCSI 5MB Hard Disk id=2 (slot=1) 5. SCSI 5MB Hard Disk id=4 (slot=5) .------. |X=Exit| ------' ===>   Restore Default Settings : Restores the boot list to the default sequence of:  Primary diskette drive  CD-ROM drive ?[...]

  • Page 132

      Configure Nth Boot Device Device Number Current Position Device Name 1 1 Diskette 2 2 Ethernet 3 3 SCSI CD-ROM 4 4 SCSI 4.5GB Hard Disk 5 - .-----------. .-----------. .------. |P=prev-page| |N=next-page| |X=Exit| -----------' -----------' ------' ===>   Attention: If no user-defined boot list exists, and the privile[...]

  • Page 133

    Utilities The Utilities screen enables you to select from the following system management tools.   Utilities 1. Set Passwords and Unattended Start Mode 2. SCSI Spin-Up 3. Display Error Log 4. Remote Initial Program Load Setup 5. Change SCSI id 6. Update System Firmware 7. Select Console .------. |X=Exit| ------' ===>   Chapter 6[...]

  • Page 134

    Set Password and Unattended Start Mode Entering this selection permits access to the following options.   Password Utilities 1. Set Power On Password 2. Remove Power On Password 3. Unattended Start Mode <OFF> 4. Set Privileged-Access Password 5. Remove Privileged-Access Password .------. |X=Exit| ------' ===>   Set Power O[...]

  • Page 135

    Set Privileged-Access Password: The privileged-access password protects against the unauthorized starting of the system programs. To set the privileged-access password, you must first change a jumper on your server's system board. See "Enabling the Privileged-Access Password" in the RS/6000 7046 Model B50 User's Guide to locate [...]

  • Page 136

    Display Error Log A screen similar to the following displays when you select this option. You can view or clear your server's error log.   .----------------------------------------------------------. | Error Log | | | | Date Time ErrorCode Location | | Entry 1. 1/4/96 12:13:22 25A811 - | | Entry 2. no error logged[...]

  • Page 137

    Remote Initial Program Load Setup This option allows you to enable and set up the remote startup capability of your server. You must first specify the network parameters as shown in the following screen:   Network Parameters 1. IP Parameters 2. Adapter Parameters 3. Ping .------. |X=Exit| ------' ===>   Selecting the IP Paramete[...]

  • Page 138

    Select the Adapter Parameters option to view an adapter's hardware address, as well as configure network adapters that require setup. A screen similar to the following displays:   Adapter Parameters Device HW Address 1. 3Com,3C95 85AFC67BD 2. token-ring 832E54A12 .------. |X=Exit| ------'   6-34 7046 Model[...]

  • Page 139

    Selecting option 1 (3Com,3C905) displays the following 100Mb Ethernet configuration menu:   3Com Etherlink Fast XL 1. Media Type [Auto] 2. Full Duplex [Auto] .------. |X=Exit| ------'   Selecting the Media Type option allows you the change the media employed by the Ethernet adapter:   .----------------. | MEDIA TYPE | | 1. 1?[...]

  • Page 140

    Selecting the Full Duplex option allows you to change how the Ethernet adapter communicates with the network:   .----------------. | Full Duplex | | 1. Yes | | 2. No | | 3. Auto | ----------------'   Select Ping from the Network Parameters menu to test a connection to a remote server. After selecting the Ping option, you must choos[...]

  • Page 141

    After determining which adapter to use to ping the remote system, you must provide the addresses needed to communicate with the remote system. Select the appropriate device from the Ping menu to display a screen similar to the following:   Ping 1. Client IP Address [129.132.4.2] 2. Server IP Address [129.132.4.1] 3. Gateway IP Address [[...]

  • Page 142

      .--------------------------------------------------------------. | This selection will update your System Firmware. Do you want | | to continue? Press Y(Yes) N(No). | --------------------------------------------------------------'   Firmware Recovery: If a troubleshooting procedure has indicated that the firmware information in y[...]

  • Page 143

    Select Console: Select this option to define which display is used by the system for system management. Select Language Select this option to change the language used by the text-based System Management Services screens.   SELECT LANGUAGE 1. English 2. Francais 3. Deutsch 4. Italiano 5. Espanol 6. Svenska ====> .------. |x=Exit| ------&apo[...]

  • Page 144

    Open Firmware Command Line The text-based Open Firmware command line allows you to configure some adapters, and the System Management Services makes it possible for you to view information about your server and to perform such tasks as setting passwords and changing device configurations. To enter the Open Firmware command line, press the 8 key aft[...]

  • Page 145

    Chapter 7. Removal and Replacement Procedures Before performing any of the removal or replacement procedures in this chapter, read the following notice. DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer[...]

  • Page 146

    Handling Static–Sensitive Devices Attention : Adapters, planars, diskette drives, and disk drives are sensitive to static electricity discharge. These devices are wrapped in antistatic bags, as shown in this illustration, to prevent this damage. Take the following precautions:  If you have an antistatic wrist strap available, use it while hand[...]

  • Page 147

    Removing the Cover 1. Remove any media (diskette or CD) from the drives, as shown in the following illustration: 2. Shut down programs as described in your operating system documentation. 3. Turn off all attached devices and the server. 4. If you have a modem or fax machine attached to the server, disconnect the telephone line from the outlet and t[...]

  • Page 148

    7. Unscrew the two front thumbscrews that secure the server to the rack, as shown in the following illustration: 8. Gently slide the server out of the rack until you encounter the spring detents. 9. Release the spring detents by pressing in on each spring detent on both sides of the server at the same time. While pressing in, continue to slowly sli[...]

  • Page 149

    12. Unscrew the three thumbscrews located at the rear of the server, as shown in the following illustration: 2 1 1 2 13. Slide the cover to the rear approximately 1 inch. 14. Grasp the cover on both sides and lift it away from the server, as shown in the following illustration: Replacement Replace in reverse order. Chapter 7. Removal and Replacemen[...]

  • Page 150

    DASD 2-Pack Assembly Removal 1. Remove the cover as described in “Removing the Cover” on page 7-3. 2. Remove the disk drive cover, as described in “Front Covers” on page 7-17. 3. Remove the disk drives, as described in “Internal Disk Drives” on page 7-24. 4. Remove the four screws that attach the DASD 2-Pack assembly to the front of ser[...]

  • Page 151

    Power Supply DANGER Do not attempt to open the covers of the power supply. Power supplies are not servicable and are to be replaced as a unit. Removal 1. Remove the cover as described in “Removing the Cover” on page 7-3. 2. Remove the riser card support bracket, as described in “Riser Card Support Bracket” on page 7-10. 3. Disconnect the po[...]

  • Page 152

    Cable Ties After replacing the power supply, ensure that you attach cable ties at the areas designated in the following diagrams: P4 P3 100mm P7 P5 Power Supply (T op View) P6 25mm Max. P8 Power Supply (T op View) 7-8 7046 Model B50 Service Guide[...]

  • Page 153

    40mm P12 Bend ca bles first, then attach ca ble ties. P1 1 P1 P2 P10 J7 J7 J8 J2 P9 Power Supply (T op View) Chapter 7. Removal and Replacement Procedures 7-9[...]

  • Page 154

    Riser Card Support Bracket Note: If you need to remove an adaper card, do so before you remove the riser card support bracket. See “Adapter” on page 7-25. Removal 1. Remove the cover as described in “Removing the Cover” on page 7-3. 2. Remove the screw that attaches the bracket to the riser card. 3. Loosen the other screw that attaches the [...]

  • Page 155

    Riser Card Removal 1. Remove the cover as described in “Removing the Cover” on page 7-3. 2. Remove the adapters as described in “Adapter” on page 7-25. 3. Remove the riser card support bracket as described in “Riser Card Support Bracket” on page 7-10. 4. Remove the power cable P10 from the connector on the back of the riser card. 5. Gra[...]

  • Page 156

    System Board Removal 1. Remove the cover as described in “Removing the Cover” on page 7-3. 2. Remove the adapters as described in “Adapter” on page 7-25. 3. Remove the riser card support bracket as described in “Riser Card Support Bracket” on page 7-10. 4. Remove the riser card as described in “Riser Card” on page 7-11. 5. Remove th[...]

  • Page 157

    Fansink Removal 1. Inform the customer that the system must be powered off for approximately one hour for the fan to be replaced. 2. Power off the system as described in "Removing the Cover" and continue to unlock and remove the cover. 3. Determine the system board assembly part number by noting the white bar code label attached to the ca[...]

  • Page 158

    5. Locate and unplug the fan, and disconnect the fansink assembly power cable from the CPU fansink connector (J26). Note: There are two possible fansink connections for this system board: right-angle finger tabs, and wire springs. Fansink Location 6. To remove a fansink with right angle finger tabs, unclip the heatsink by pushing down and away on t[...]

  • Page 159

    adhesive between the heatsink and CPU chip will be less likely to pull the aluminum cap off the chip. Replacement 1. If you are replacing a fansink 09P1126, first remove the paper pulltab to expose the thermal grease underneath. Install the new fansink by hooking the side opposite the finger tab and then pushing the finger tab side down until it lo[...]

  • Page 160

    Setting the SCSI Security Jumpers To increase server security, the external SCSI connector can be disabled by changing jumpers on the system board. 1. Locate the SCSI security jumpers in the following figure. J35 J36 2. To disable the external SCSI connector for the Model B50, move the jumper on J35 to the front two pins, and move the jumper on J36[...]

  • Page 161

    Front Covers Removal Note: It is not necessary to remove the server from the rack to remove the front covers unless a removal procedure requires the top cover to be removed. 1. If required by the step that sent you here, remove the top cover as described in “Removing the Cover” on page 7-3. 2. Remove the thumbscrew from the disk drive bay cover[...]

  • Page 162

    Power Switch Removal 1. If you have not already done so, remove the cover as described in “Removing the Cover” on page 7-3. 2. Remove the front covers as described in “Front Covers” on page 7-17. 3. Remove the button from the power switch. 4. Remove the two screws (A in the following illustration) which secure the power switch assembly to t[...]

  • Page 163

    Reset Button and Operator Panel Display Assembly Removal 1. If you have not already done so, remove the cover as described in “Removing the Cover” on page 7-3. 2. Remove the front covers as described in “Front Covers” on page 7-17. 3. To remove the reset button and operator panel display assembly, gently pull the top of the card (A in the f[...]

  • Page 164

    Activity LED and Cable Assemblies Removal 1. If you have not already done so, remove the cover as described in “Removing the Cover” on page 7-3. 2. Remove the front covers as described in “Front Covers” on page 7-17. 3. To remove either activity LED and cable, press the LED (A in the following illustration) into the chassis from the front, [...]

  • Page 165

    I/O Port Cable Assembly Removal 1. If you have not already done so, remove the cover as described in “Removing the Cover” on page 7-3. 2. Disconnect the following cables from the system board:  Serial Port 1 (J24)  Serial Port 2(J23)  Tablet Port(J25)  Ethernet AUI(J50) 3. Remove the screw (A) securing the I/O panel to the rear of t[...]

  • Page 166

    Diskette Drive Assembly Removal 1. If you have not already done so, remove the cover as described in “Removing the Cover” on page 7-3. 2. Disconnect the following cables from the drive:  Signal cable  Power cable 3. Remove the media front cover, as described in “Front Covers” on page 7-17. 4. Pull out both locking knobs (A), as shown [...]

  • Page 167

    CD-ROM Drive Assembly Removal 1. If you have not already done so, remove the cover as described in “Removing the Cover” on page 7-3. 2. Disconnect the following cables from the drive:  Signal cable  Power cable  Audio cable 3. Remove the media front cover, as described in “Front Covers” on page 7-17. 4. Pull out both locking knobs [...]

  • Page 168

    Internal Disk Drives Removal 1. Remove the disk drive bay cover as described in “Front Covers” on page 7-17. 2. Press together the tabs located on the left side of the drive carrier and pivot the handle towards you, as shown in the following illustration. This disconnects the drive carrier from the rear connector. 3. Continue pulling the drive [...]

  • Page 169

    Adapter Removal 1. If you have not already done so, remove the covers as described in “Removing the Cover” on page 7-3. 2. Note the location of the adapter you are removing. 3. Remove the expansion-slot screw for the adapter. Then grasp the adapter and pull it free from the socket, as shown in the following illustration. 4. If you are not repla[...]

  • Page 170

    Memory Modules You can increase the amount of memory in your system by installing memory modules . Your server uses 168-pin, 3.3 volt, dual inline Error Correcting Code (ECC) memory modules (DIMMs) to increase system memory. You install memory modules into connectors inside the server. You can install up to 1024MB of ECC memory. (1MB equals approxi[...]

  • Page 171

    4. Remove the memory modules, as shown in the following illustration. 5. Store any memory modules you are no longer using in a static-protective package, as shown in the following illustration. Make a note of the memory module size and speed for future reference. 6. Install any adapters you removed into their original connectors. If you need furthe[...]

  • Page 172

    Replacement 1. Touch the static-protective package containing the option to any unpainted metal surface on the server, then remove the option from the package. 2. Install the first memory module in slot 4, the second in slot 3, and so on. Ensure that the locking tabs are opened prior to installing the memory module, as shown in the following illust[...]

  • Page 173

    3. The memory modules are keyed so that they can only be inserted one way. Align the memory module notches (1 in the following illustration) with the keys in the memory connector. 4. Push down on the memory module until the locking tabs lock the memory module into the connector, as shown in the following illustration. (Do not attempt to move the lo[...]

  • Page 174

    6. Reinstall any adapters you removed into their original connectors. (If you need further information for installing adapters, see “Adapter” on page 7-25.) 7. Go to the Appendix in RS/6000 7046 Model B50 User's Guide and update the system memory information. 7-30 7046 Model B50 Service Guide[...]

  • Page 175

    Changing the Battery CAUTION: The lithium battery can cause fire, explosion, or a severe burn. Do not recharge, disassemble, heat above 100°C (212°F), solder directly to the cell, incinerate, or expose cell contents to water. Keep away from children. Replace only with the part number specified for your system. Use of another battery may present a[...]

  • Page 176

    Note: Skin oils can cause corrosion and loss of battery contact if they come into contact with the battery for long periods of time. Use paper tissue when you change the battery to minimize skin contact with the battery and promote proper battery function. Removal 1. The following figure shows the location of the battery at connector B1. B1 2. Remo[...]

  • Page 177

    Chapter 8. Parts Information Chapter 8. Parts Information 8-1[...]

  • Page 178

    Server 1 2 3 4 5 6 7 9 10 11 12 13 14 15 16 17 20 21 22 23 31 29 28 27 26 25 24 30 32 33 34 19 18 8 8-2 7046 Model B50 Service Guide[...]

  • Page 179

    Index Number FRU Part Number Units Per Assy Description 1 24L2650 1 Cover 2 24L2647 1 Riser Card Support Bracket 75G2878 2 Screw 3 07L9085 1 I/O Port Cable Assembly 75G2878 1 Screw 4 24L2659 1 Power Supply 27F4212 4 Screw 5 40H6328 2 9-pin to 25-pin Serial Port Converters 6 24L2635 1 Chassis 7 04N3399 2 Rack Shipping Bracket 75G2877 2 Screw (Bracke[...]

  • Page 180

    1 2 3 4 5 6 7 9 10 11 12 13 14 15 16 17 20 21 22 23 31 29 28 27 26 25 24 30 32 33 34 19 18 8 8-4 7046 Model B50 Service Guide[...]

  • Page 181

    Fansink numbers by System Board Assembly and FRU Numbers Index Number FRU Part Number Units Per Assy Description 23 24L2663 1 CD-ROM Power Cable Jumper 24 65G8850 1 CD-ROM Audio Cable 25 24L2641 2 Rack Mounting Bracket 04N3391 2 Thumbscrew 26H7213 2 Screw 26 93H1824 1 Speaker 27 24L2646 1 Diskette Drive Tray 33G3907 4 Screw 28 76H4091 1 Diskette Dr[...]

  • Page 182

    Keyboards and Mouse 2 1 Index Number FRU Part Number Units Per Assy Description 1 93H8120 1 Keyboard, 101 United States English (ID 103P) 93H8121 1 Keyboard, 102 Canada French (ID 058) 93H8122 1 Keyboard, 102 Canada French (ID 445) 93H8123 1 Keyboard, 102 Spanish (ID 171) 93H8124 1 Keyboard, 104 Brazil Portuguese (ID 275) 93H8125 1 Keyboard, 102 Ar[...]

  • Page 183

    Power Cables 1 23 4 5 6 7 8 9 10 11 Index Part Number Country 1 1838574 Bahamas, Barbados, Bolivia, Brazil, Canada, Costa Rica, Dominican Republic, El Salvador, Ecuador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Netherlands Antilles, Panama, Peru, Philippines, Taiwan, Thailand, Trinidad, Tobago, U.S.A. (except Chicago), Venezuela 2 695230[...]

  • Page 184

    Index Part Number Country 7 14F0033 Bahrain, Bermuda, Brunei, Channel Islands, Cyprus, Ghana, Hong Kong, India, Iraq, Ireland, Jordan, Kenya, Kuwait, Malawi, Malaysia, Nigeria, Oman, People's Republic of China, Qatar, Sierra Leone, Singapore, Tanzania, Uganda, United Arab Emirates (Dubai), United Kingdom, Zambia 8 14F0051 Liechtenstein, Switze[...]

  • Page 185

    Appendix A. Interpreting Firmware Error Codes The error code is an 8-character (4-byte) hexadecimal code produced by firmware to identify the potential failing function or FRU in a server. The error code consists of 5 source code characters and 3 reason code characters, as shown in the following table. Individual characters within the error code ha[...]

  • Page 186

    Current PCI 2.1 Class Code Definition Field Description R2 - R3 Device/FRU unique failure reason codes PCI Base Class (lower nibble) S2 PCI Sub-Class S3 -S4 Description 0 Devices that were built before the class code field was defined. 00 All currently implemented devices except VGA-compatible devices. 01 VA-compatible devices 1 Mass storage contro[...]

  • Page 187

    PCI Base Class (lower nibble) S2 PCI Sub-Class S3 -S4 Description 6 Bridge devices 00 Host bridge 01 ISA bridge 02 EISA bridge 03 MCA bridge 04 PCI-to-PCI bridge 05 PCMCIA bridge 06 NuBus bridge 07 Cardbus bridge 80 Other bridge device 7 Simple communication controllers 00 Serial controllers 01 Parallel port 80 Other communication controllers 8 Gen[...]

  • Page 188

    S2-S3-S4 Definition for devices and FRUs not defined in the PCI specification. PCI Base Class (lower nibble) S2 PCI Sub-Class S3 -S4 Description B Processors 00 Reserved 01 Reserved 02 Reserved 10 Reserved 20 PowerPC 40 Co-processor C Serial bus controllers 00 FireWire (IEEE 1394) 01 ACCESS.bus 02 Serial Storage Architecture (SSA) 03 Universal Seri[...]

  • Page 189

    Base Class S2 Sub-Class S3 - S4 Description 1 A0 SCSI Drivers (generic) B0 IDE Drives C0 RAID Drives D0 SSA Drives E0 Tapes SCSI E1 Tapes IDE ED SCSI changer EE Other SCSI device EF Diskette drive F0 CD-ROM SCSI F1 CD-ROM IDE F2 Read/Write optical SCSI F3 Read/Write optical IDE F4 - FF TBD media devices 5 A0 L2 Cache Controller including integrated[...]

  • Page 190

    A-6 7046 Model B50 Service Guide[...]

  • Page 191

    Index A about this book xv activity LED 7-20 activity LED cable assembly 7-20 adapter 7-25 adapter removal 7-25 AIX location codes 4-3 audio ports 1-2 B battery 7-31 changing 7-31 boot list 5-1 service mode boot 5-2 boot options 5-3 boot problems 3-27 bus SRN to FRU table 3-12 C CD-ROM drive assembly 7-23 CD-ROM eject button 1-1 changing battery 7-[...]

  • Page 192

    headphone port 1-2 I I/O port cable assembly 7-21 installing memory modules 7-26 memory-module kits 7-26 internal disk drive 7-24 iso 9000 statement xv J jumpers 7-16 SCSI security 7-16 K keyboard keyboard port 1-2 keyboards 8-6 L location codes. 4-1 AIX 4-3 format 4-1 physical 4-1 M maintenance analysis procedures (MAPs) 2-1 entry 2-1 map 1020 2-6[...]

  • Page 193

    removal and replacement (continued) cover 7-3 DASD 2-pack assembly 7-6 disk drive bay cover 7-17 diskette drive assembly 7-22 front covers 7-17 I/O port cable assembly 7-21 internal disk drive 7-24 media cover 7-17 memory modules 7-26 operator panel display 7-19 power supply 7-7 power switch 7-18 reset button 7-19 riser card 7-11 riser card bracket[...]

  • Page 194

    X-4 7046 Model B50 Service Guide[...]

  • Page 195

    Reader's Comments — We'd Like to Hear From You RS/6000 7046 Model B50 Service Guide Form Number: SA38-0564-00 Overall how satisfied are you with the information in this book? How satisfied are you that the information in this book is: Please tell us how we can improve this book: Thank you for your response. May we contact you?  Yes ?[...]

  • Page 196

    Fold and T ape Fold and T ape Please do not Staple Please do not Staple Fold and T ape Fold and T ape Information Development Department H6DS-9561 11400 Burnet Road Austin, TX 78758-3493 Cut or Fold Along Line Cut or Fold Along Line BUSINES S REPL Y MAIL NO POSTAGE NECESSARY IF MAILED IN THE UNITED STA TES POST AGE WILL BE P AID B Y ADDRES SEE X-6 [...]

  • Page 197

    [...]

  • Page 198

    IBM  Part Number: 03N4113 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. SA38-564- 3N4113[...]