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Jabra PRO 9470 AU/NZ manuel d'utilisation

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Table des matières du manuel d’utilisation

  • Page 1

    www.jabra.com User manual Jabra PRO™ 9460 Jabra PRO™ 9460 Duo Jabra PRO™ 9465 Duo Jabra PRO™ 9470[...]

  • Page 2

    2 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL CON T E N TS 1. IN T R O DU C TI O N ...................................................................................... 6 2. IM P O R T AN T SA FE T Y I NF O R MA TI O N .............................................. 7 2.1 RE A D THE S A[...]

  • Page 3

    3 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 6. DAIL Y USE  C ALLING, ANSWERING AND HANGING UP .. .. . .. .. .. .3 0 6.1 HE A DS E T CO N TR O LS A ND I ND I CA TO RS ............................................................................ 30 6.2 TH E T A R G E T PH O NE CO NC E[...]

  • Page 4

    4 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 8.10 SE T T I NG S ME N U ................................................................................................................................. 55 8.11 AD VANC E D S E T T IN G S M E NU ...........................................[...]

  • Page 5

    5 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 14. TE C H N IC A L S PE C I F IC A TI O N S ......................................................... 74 14.1 AL L Jabra PR O H EA D SE TS .....................................................................................................[...]

  • Page 6

    6 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 1. I N TR OD U C T I O N Thank you f or selec ting a Jabra PRO™ headset. W e are sure that you will enjoy its wide r ange of features and find it comfortable to wear and easy to use . Jabra PRO headsets are available in a wide range of c o[...]

  • Page 7

    7 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 2. I M PO R T A N T S AF E T Y I N F O R MA T I O N 2.1 RE A D THE S AF E T Y B O OK L E T W ARNING!: Y our headset includes a Warning & Declaration guide . Do not attempt to assemble or use your headset before y ou have thoroughly read [...]

  • Page 8

    8 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 2.3 CA R E A N D M AI N TE N AN C E Protect your base and headset just as y ou would any other type of sensitive electronic equipment. If your Jabra devices require cleaning , then consider the following advice: - If necessary, clean the tou[...]

  • Page 9

    9 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 3. P R O D U C T O V E R V I E W 3.1 P AC K AG E CON T EN T S 1 Base 2 Headset cradle 3 Headset appropriate for your J abra PRO model 4 Ear hook with earbud mounted (not included with Jabra PRO 9460 Duo or Jabra PRO 9465 Duo) and two alterna[...]

  • Page 10

    10 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 3.2 OP T IO N AL ACC E SS O RI E S The following acc essories for Jabra PRO are available separately and ar e occasionally mentioned in the other chapters of this manual. Y ou may hav e ordered one or more of these together with your headse[...]

  • Page 11

    11 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 3.3 HE A DS E T D IA GR A MS Jabra PRO models are available with sev eral headset options, each of which is illustrated below . T he following key applies to all three headset illustrations: 1 Multifunction button (answer/end call, among ot[...]

  • Page 12

    12 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Figure 5: 3 5 1 2 7 6 4 Jabra PRO 9460 Duo and Jabra PRO 9465 Duo headset Note: most of the other illustrations in this manual show the Jabra PRO Midi headset; all other headset models feature similar con trols at similar locations, as illu[...]

  • Page 13

    13 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 3.4 BA S E D I AG RA M 1 Headset cradle 2 Recharge contact 3 T ouchscreen 4 Desk-phone clear dial-tone switch Note: Not included on the Jabra PRO 9465 Duo or Jabr a PRO 9470 bases, where this is software controlled (set up automa tically) 5[...]

  • Page 14

    14 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 4. S YS T E M S E TU P A N D CO N N E C T I O N S This chapter explains how to assemble y our Jabra PRO solution and connect it to your other office equipment. 4.1 SE TU P O V ER VI E W AN D BA CK GR O U ND Connection Diagram (for no headse[...]

  • Page 15

    15 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 4.2 TH E QU I CK  ST A R T S E T U P WI ZA RD T o get started, just power the base and then follo w the set-up-wizard instructions on the touchscreen. T o run the setup wizard: 1. Review the information outlined in Section 4.1: Setup Ove[...]

  • Page 16

    16 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Applying Po wer to the Base Connect the mains power adapter to the port marked on the base, and then plug the adapter into a mains power socket, as shown in the figure belo w. Figure 9: Powering the base Assembling the Headset Jabra PRO hea[...]

  • Page 17

    17 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Placing the Headset in its Cradle Whenever you are not using y our headset, you should keep it in its recharge cradle as shown in the figure belo w. It is held firmly in place by a magnet. Note that placing it in its cradle is sometimes cal[...]

  • Page 18

    18 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Connecting to a Desk Phone without a Headset Port If your desk phone does not include any built-in support for adding a headset, then connect the Jabra PRO base between the handset and the desk-phone body as described below . Figure 12: Con[...]

  • Page 19

    19 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 1. Connect the telephone cord included with your headset (marked with a blue band) fr om the por t marked on the Jabra PRO base to the headset port on your desk-phone body . See your desk-phone documentation if you are not sure wher e this [...]

  • Page 20

    20 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL For Jabr a PRO 9460: 1. The touchscreen wizard pr ompts you to select either a manual or a guided setup, as shown in the figure below: D E S K P H O N E D o yo u p r ef e r a g u i d e d ( r e co m m e n de d ) o r m a n u al D e s k P h o [...]

  • Page 21

    21 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL For Jabr a PRO 9465 Duo and Jabra PRO 9470: The touchscreen wizard pr ompts you to select either a manual or a guided setup — see above as described for Jabra PRO 9460. F or both the manual and guided setup procedures, you just need t o f[...]

  • Page 22

    22 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 1. If you have not already done so , then set the clear dial-tone switch as described above. 2. The touchscreen wizar d prompts you to call the Jabra test server . Follow the on-scr een instructions. The base will determine the optimal micr[...]

  • Page 23

    23 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 4.6 US I NG A HA N DS E T L IF T ER O R E L EC TR O N IC H OO K SW I TCH With traditional desk phones, y ou must lift the handset (or press a desk phone headset button, if present) whenever you want to plac e or receive a call. Howev er, y [...]

  • Page 24

    24 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL C O N N E C T T O B AS E 3. In the (first) CONNECT TO BASE screen, shown left, connect the handset as shown. C O N N E C T T O B AS E 4. In the (second) CONNECT TO BASE screen, shown left, connect the cable with the blue marking to the base[...]

  • Page 25

    25 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL G N 1 00 0 C h e c k G N 1 0 0 0 m a n u al t o a d j u s t r i n g d e t e c to r 9. In the (third) GN1000 screen, shown left, check the GN1000 manual to adjust the ring detector . G N 1 00 0 C o n g r a t u l a t io n s , GN 1 0 0 0 i n s[...]

  • Page 26

    26 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Connecting to a Load-detect equipped Phone Any load-detect equipped desk phone requires an electronic hookswitch adapter that uses RHL prot ocol. T his means that you must select Electronic hookswitch adapter , then RHL for remote call con [...]

  • Page 27

    27 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 4.9 CON N EC T IN G Jabra PR O 9465 DU O OR Jabra P R O 9470 T O A MO B IL E PH O NE The Jabra PRO 9465 Duo and Jabra PRO 9470 T ouchscreen Bases featur e Bluetooth® and can therefore be used with any mobile phone that also supports Blueto[...]

  • Page 28

    28 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 5. I N ST AL L I N G A N D R U NN I N G T H E Jabra PC S U I T E 5.1 Jabra P C S U IT E FE A TU R ES The Jabra PC Suite is a collection of programs tha t suppor t and expand your headset’ s features. It enables you to: - Control sever al [...]

  • Page 29

    29 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL This starts the Jabra Firmwar e Updater , as shown below: Figure 34: Jabr a Firmware Updater; first screen The Firm ware Updater program pro vides a wizard that guides you through the steps requir ed to update your Jabra device. It is a st[...]

  • Page 30

    30 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 6 . DAIL Y USE  CALLING, ANSWERING AND HANGING UP 6.1 HE A DS E T CO N TR O LS A ND I ND I CA TO RS The Multifunction Button This button is located near the back of the headset. Through a combination of taps , double -taps and presses, y[...]

  • Page 31

    31 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Note: if the target phone is shown gr eyed out on the touchscreen, it means that the phone has become disconnected. This can only occur with mobile- or sof tphones and Cisco desk phones. Y ou need to either re - co nn ec t th e ph on e o r [...]

  • Page 32

    32 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL If you do not hav e a handset lif ter or electronic-hookswitch: - open the audio link in one of the wa ys described above for handset lifter or electronic hookswitch. - lift your desk phone handset from the r eceiver , setting it aside — [...]

  • Page 33

    33 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL V oice -Activated Mobile Phone Dialing (Jabra PRO 9465 Duo and Jabr a PRO 9470 Only) This feature r equires that your mobile phone supports the hands-free Bluetooth® wireless technology profile . See your mobile phone’ s documentation fo[...]

  • Page 34

    34 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL T o answer a call from an y connected phone: 1. Y ou will hear a ring tone from the target phone , Jabra PRO base and/or headset. In most cases (see below) the touchscreen indicates which phone is ringing and (if possible) show s the incomi[...]

  • Page 35

    35 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL T o terminate the current call when no calls ar e on hold, do one of the following: - For desk phones without a handset lifter or electronic-hookswitch: Place the desk phone handset back onto its r eceiver or press the desk-phone headset bu[...]

  • Page 36

    36 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL T o go from headset to desk-phone handset: 1. Lift the handset to your ear . 2. Do one of the following: - If you are using a traditional phone without a headset button or electronic hookswitch, then close the audio connection to your heads[...]

  • Page 37

    37 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Call waiting Call waiting lets you place a curren t call temporarily on hold to answer another incoming call on the same phone . This feature is a vailable for selected softphones and mobile phones only. Call waiting is provided by y our ph[...]

  • Page 38

    38 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 7. T H E Jabra P R O H E A D S E T This chapter provides in-depth details about the Jabra PRO headset. See also Chapter 3: Product Overview for detailed diagrams. 7.1 HO W TO WE AR T HE H EA D SE T Jabra PRO headsets are available in a vari[...]

  • Page 39

    39 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 7.2 A T T AC H IN G OR D E T AC HI N G A WEA R IN G ST YL E Note: Jabra PRO 9460 Duo and Jabra PRO 9465 Duo headsets are alwa ys worn as headbands. Attaching the headband 1. Align the mounting surface of the headset with matching socket on [...]

  • Page 40

    40 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL R L Figure 46: A djusting the ear hook 4. T ake off the ear hook assembly . 5. Align the mounting surface of the headset with the matching socket on the ear-hook attachment. Press the headset assembly firmly onto the outer side of the attac[...]

  • Page 41

    41 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 3. T urn the headset in the socket to ensure that it is mounted correctly . 4. Put on the neckband and headset assembly . 5. T urn the headset boom arm so that the microphone is right in front of the corner of your mouth. See also Section 7[...]

  • Page 42

    42 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL The precise effect of each type of gesture depends on what you ar e currently doing (e.g., if you ar e already on a call, which phone is the current target, etc .). The table belo w summarizes all of the control possibilities presented by t[...]

  • Page 43

    43 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Headset Signal T ones Th e h ead set us es a v arie ty of soft to nes t o al ert yo u t o e ven ts suc h a s a n i nco min g c all , m ult ifu ncti on but ton pr es ses , vo lum e c han ges , a nd mor e. The se ena ble y ou t o kee p t rac [...]

  • Page 44

    44 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Choosing Voice or T ones for T arget indicators The headset is capable of playing either a tone or a human voic e when you change the target phone, thus telling you what the new target is. The human voice is alw ays in English, regardless o[...]

  • Page 45

    45 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Headset state LED when battery level is good LED when battery level is low Pow er turned on Green 100ms Off 100ms Repeats to a total of 4 times Green 100ms Off 100ms Repeats to a total of 4 times Pow er turned off Red 100ms Off 100ms Re[...]

  • Page 46

    46 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL How to replace the ba ttery If you begin to notice that y ou get significantly less talk time between battery charges, it might be time to replace the battery. T o replace the headset battery: 1. Order a Jabra PRO battery-replacement kit fr[...]

  • Page 47

    47 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL How to replace the ba ttery on Jabra PRO 9460 Duo and Jabra PRO 9465 Duo 7.5 ST A YI N G WI TH I N R A NG E Jabr a PRO supports a max imum r ange o f up t o 150m . In pr actice , you will proba bly fi nd the range to be somew hat shorter du[...]

  • Page 48

    48 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 8. T H E Jabra P R O TOU C H S C R E E N B A SE This chapter describes how to work with the f eatures of the Jabra PRO T ouchscreen Base. See also Chapter 3: Product Overview for detailed diagrams. 8.1 BA S E CO N NE C TI O NS A ND S E T UP[...]

  • Page 49

    49 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 8.3 ST A NDA R D O P ER A TI O N During normal operation, the touchscreen shows status inf ormation about your headset, displays the current target phone and indicates its status. F rom here you can answ er an incoming call, end the current[...]

  • Page 50

    50 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 8.4 P A IR I NG A ND CO NN E C TI NG TH E B A SE A ND H EA D SE T T o enable secure wireless communica tion between the Jabra PRO headset and its base, you must pair the two units. Once paired , they will find, connect and communicate with [...]

  • Page 51

    51 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL - Speaker volume: enables y ou to adjust the level of the sound you hear . Y ou can also do this using the touch-panel on the side of your headset. If you select this item, the touchscreen displays the speaker v olume adjustment screen, as [...]

  • Page 52

    52 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL T o vi ew/ edi t t he set ting s a va ila ble he re , t ouc h o ne of the fo llo win g o pti ons fr om the De sk Pho ne / P C & Sof tpho ne / Mobile Phone menu: - Hold: enables you to put your curr ent call on hold. Once you put a call [...]

  • Page 53

    53 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Figure 56: 4 2 3 1 5 1. Current phone: the phone on which you ar e talking. 2. Caller ID: the incoming call number is shown here, if a vailable. 3. Ringing phone: the phone on which the incoming call is arriving. 4. Accept new: touch her e [...]

  • Page 54

    54 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL If you touch the green handset icon shown in the figur e above, you put a call on hold. While you hav e one — or mor e — ca lls on hold, a plu s sig n and a shado w ar e show n on t he tar get p hone i con, a s show n in t he fig ure b [...]

  • Page 55

    55 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Note: - An incoming call on background phone whose audio is on hold (following a call c ollision) is NOT shown on the touchscreen. - An incoming call on a phone whose call is merged is shown on the touchscreen. If you open the phone menu (t[...]

  • Page 56

    56 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL - Disable / Enable audio detec tion: Determines whether the audio link opens automatically when sound is detected on the USB interface. The equivalent setting is available in the Audio tab for y our Jabra device in Jabra Control C enter . A[...]

  • Page 57

    57 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL - A ut. Audio Link Desk Phone / Softphone: touch here to view/edit the setting that determines whether an audio link is automatically opened to the target phone (desk phone or softphone) when you undock the headset. When you select this ite[...]

  • Page 58

    58 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 8.15 HE A DS E T D OC K IN G O P ER A TI O N Whenever the headset is docked correctly in the base ’ s cradle, the successful electrical connection to the base is indicated by an icon in the touchscr een’ s as shown below: Figure 63: [...]

  • Page 59

    59 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL The basic limit you should be awar e of is the number of headsets in one area before DECT channels are re-used: - 80 headsets for EU DECT (normal audio), or 40 headsets for EU DEC T (wideband audio) - 45 headsets for US DECT (normal audio),[...]

  • Page 60

    60 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 3. The touch scree n show s an a ctive s oftphon e call (tho ugh in real ity the re is n one). 4. Hold your web conference . When the web conference is o ver , touch the red handset icon to end the PC audio communication (end the pseudo cal[...]

  • Page 61

    61 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 9. U S IN G Jabra P R O 9465 D U O O R Jabra P R O 9470 WI T H A M OB I L E P H O N E Note: this chapter applies only to Jabra PRO 9465 Duo and Jabra PRO 9470. 9.1 Jabra P R O B l u e toot h® SU P PO R T The Jabra PRO 9465 Duo and Jabra PR[...]

  • Page 62

    62 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 3. Y our phone now looks to see if an y nearby Bluetooth® devices are advertising themselves for pairing. Use y our phone’ s controls to identify and select the “ Jabra PRO 9465 Duo/Jabra PRO 9470” device. Y our phone might also ask [...]

  • Page 63

    63 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Consider the figure below: 1. The mobile phone icon is greyed out, indicating that the connection is lost. T o reconnect manually , do the following. 2. T ouch the greyed out mobile phone icon to make it the target. See figure left. Figure [...]

  • Page 64

    64 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 10. R E CO R D I N G YOU R C A L L S 10.1 EN A BL I NG T HE R EC OR D IN G FE A TU R E The Jabra PRO 9460/Jabra PRO 70 enables you to r ecord your conv ersations from your desk or mobile phone via USB to your PC, using third-party software [...]

  • Page 65

    65 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 10.2 US I NG W I ND O W S S O UN D RE CO R DE R TO RE CO RD A CO NV E RS A TI O N The following is an example of r ecording a conversation using the Windows Sound Recorder applica tion. 1. Fr om the Window s Control Panel , open Sound and A[...]

  • Page 66

    66 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 11. C A L L M E R G I N G A N D S W I TCH I N G 11.1 O VE R VIE W  WH A T I S PO S SI B LE ? Y ou can choose to creat e a conference call using two or three of the phones to which the base is c onnec ted — that is, a confer ence call b[...]

  • Page 67

    67 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Figure 77: Y ou accept the incoming call, which puts the softphone c all on audio-hold. 3. The call on your softphone is put on audio-hold (audio link broken in the Jabra base). This is indicated by its yellow handset. The yellow button ind[...]

  • Page 68

    68 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Note: If just one of the merged calls — or calls on audio-hold — uses narrowband audio , all of the calls are filtered to narr owband (even if the others use wideband). Once a call’ s audio stream is filtered down to narrowband audio [...]

  • Page 69

    69 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Figure 84: Displaying the phone menu. 1. Y ou have only one current call — on your mobile phone. Y ou decide that you want to take a break; touch the mobile phone icon to display the Mobile Phone menu, as shown (see the section “Phone m[...]

  • Page 70

    70 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 12. F AQ S A N D T R O U B L E SH O OT I N G Q HO W C AN I U SE M Y H EA DS ET WITH MY MO BI LE PHO NE ? Jabra PR O 9465 D UO AN D Jabra PR O 9470 ON L Y. A T o be a ble to do t his, you need to pa ir the Jabra PRO 9465 Du o or Jabra [...]

  • Page 71

    71 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Q I H EA R A LOW NO IS E I N THE HE AD SE T WHE N THE RE I S S IL EN CE A T THE OTHE R E ND? A Y our headset is probably using one of the highest volume settings . Decrease the speaker volume on the headset by sliding your finger down the [...]

  • Page 72

    72 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Q WH A T I S THE RA NG E O N THE Jabra P RO 9400 S OLU TI ON? A Jabra PRO 9400 supports a maximum range of up to 150m* (base to headset). In practice, you may find the range to be somewhat shorter due to physical obstructions and electroma[...]

  • Page 73

    73 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 13. G E T T I N G A S S I ST AN C E If you are having problems with y our headset solution that are not addressed by the information in this manual, then please feel free to con tact Jabra technical suppor t at any the locations listed belo[...]

  • Page 74

    74 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 14. T E C H N I C A L S P E C I F I C A T I O N S 14.1 AL L Jabra PR O H EA D SE TS Operating envir onment: -10˚C to +55˚C (0˚C to +40˚C when charging); Up to 95% RH non c ondensing Call control: multifunction button supporting answer c[...]

  • Page 75

    75 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL Boom style: Flex Microphone: Single noise- cancelling microphone 14.4 Jabra P R O 9460 D U O A N D Jabra P R O 9465 DU O HE A DS E T S W earing style: headband Speakers: 2 (dual mono) Boom style: flex Microphone: single noise- cancelling mi[...]

  • Page 76

    76 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 14.8 TOU CH S CR E EN B AS E All Jabra PRO bases described in this manual meet the following specifications (model diff erences are noted where relevant). The Jabra PRO 9465 Duo and Jabra PRO 9470 bases also support Bluetooth® , which is s[...]

  • Page 77

    77 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 14.9 Jabra P R O 9465 D U O A N D Jabra P R O 9470 BA S E B l u et oot h® SU P PO R T In addition to the common specifications listed above , the Jabra PRO 9465 Duo and Jabra PRO 9470 Bases also include Bluetooth® support with the followi[...]

  • Page 78

    78 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL 15. G LOS S A RY Bluetooth® An open wireless protocol f or exchanging data over short distances from fixed and mobile devic es, such as mobile phones and headsets. It is primarily designed for low power c onsumption, with a shor t range ([...]

  • Page 79

    79 e n g l i s h Jabra PR O 9460, Jabra P RO 9460 DUO, Jabra P RO 9465 DUO AN D Jabra P RO 9470 USE R MA NUAL USB Bluetooth® adapter Sometimes also called a dongle (see above). A PC must have a Bluetooth® adapt er in order to communicate with other Bluetooth® wireless technology devices . While some desktop comput ers and most recent laptops com[...]