Lenovo THINKSERVER 3822 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Lenovo THINKSERVER 3822. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Lenovo THINKSERVER 3822 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Lenovo THINKSERVER 3822 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

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Tout d'abord, le manuel d’utilisation Lenovo THINKSERVER 3822 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Lenovo THINKSERVER 3822
- nom du fabricant et année de fabrication Lenovo THINKSERVER 3822
- instructions d'utilisation, de réglage et d’entretien de l'équipement Lenovo THINKSERVER 3822
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Lenovo THINKSERVER 3822 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Lenovo THINKSERVER 3822 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Lenovo en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Lenovo THINKSERVER 3822, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Lenovo THINKSERVER 3822, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Lenovo THINKSERVER 3822. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    ThinkServer TD200x Machine T ypes: 3719, 3821, 3822, and 3823 Hardw are Maintenance Manual[...]

  • Page 2

    [...]

  • Page 3

    ThinkS e rv e r TD2 00x T yp es 3 7 1 9 , 382 1 , 38 2 2, an d 38 2 3 Hard w a re Mai nte na n c e M a n ua l[...]

  • Page 4

    Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 279 and the Warranty and Support Information document on the Lenovo ® ThinkServer Documentation DVD. First Edition (July 2009) © Copyright Lenovo 2009. Portions © Copyright International Business Machines Corporatio[...]

  • Page 5

    Contents Chapter 1. About this manual ................... 1 Important Safety Information .................... 1 Important information about replacing RoHS compliant FRUs ........ 2 T urkish statement of compliance ................... 3 Chapter 2. Safety information ................... 5 Guidelines for trained service technicians ............... 6 I[...]

  • Page 6

    Viewing the test log ...................... 9 1 Diagnostic messages ..................... 9 1 Recovering from a Lenovo ThinkServer Server Firmware update failure . . . 122 Solving power problems ..................... 1 2 3 Solving Ethernet controller problems ................ 1 2 3 Solving undetermined problems .................. 1 2 4 Problem dete[...]

  • Page 7

    Installing the front adapter-retention bracket .............. 1 8 1 Removing the rear adapter retention bracket ............. 1 8 2 Installing the rear adapter retention bracket .............. 1 8 3 Removing an adapter ...................... 1 8 4 Installing an adapter ...................... 1 8 4 Removing the DVD drive ..................... 1 8 7 [...]

  • Page 8

    EasyStartup overview ..................... 2 6 4 Installing your operating system without using EasyStartup ....... 2 6 6 Enabling the Broadcom Gigabit Ethernet Utility program ......... 2 6 6 Configuring the Gigabit Ethernet controller .............. 2 6 6 Updating the firmware ...................... 2 6 7 Using the EasyUpdate Firmware Updater too[...]

  • Page 9

    Chapter 1. About this manual This Hardware Maintenance Manual contains information to help you solve problems that might occur in your server . It describes the diagnostic tools that come with the server , error codes and suggested actions, and instructions for replacing failing components. Replaceable components are of three types: v Self-service [...]

  • Page 10

    Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry . RoHS requirements must be implemented on Lenovo products placed on the market and sold in the European[...]

  • Page 11

    T urkish statement of compliance The Lenovo product meets the requirements of the Republic of T urkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Türkiye EEE Yönetmeliğine Uygunluk Beyanı T .C. Çevre ve Orman Bakanlığı'nın “Elektrik ve Elektronik Eşyalarda Ba[...]

  • Page 12

    4 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual[...]

  • Page 13

    Chapter 2. Safety information Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instal ací tohoto produkt u si prectet e prír uc ku bezpecnostních i nstrukcí . Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installee[...]

  • Page 14

    Guidelines for trained service technicians This section contains information for trained service technicians. Inspecting for unsafe conditions Use the information in this section to help you identify potential unsafe conditions in a Lenovo product that you are working on. Each Lenovo product, as it was designed and manufactured, has required safety[...]

  • Page 15

    v Do not touch the reflective surface of a dental mirror to a live electrical circuit. The surface is conductive and can cause personal injury or equipment damage if it touches a live electrical circuit. v Some rubber floor mats contain small conductive fibers to decrease electrostatic discharge. Do not use this type of mat to protect yourself from[...]

  • Page 16

    Safety statements Important: Each caution and danger statement in this document is labeled with a number . This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document. For example, if a caution statement is labeled "Stateme[...]

  • Page 17

    Statement 1: DANGER Electrical current from power , telephone, and communication cables is hazardous. T o avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v[...]

  • Page 18

    Statement 2: CAUTION: When replacing the lithium battery , use only a type battery recommended by the manufacturer . If your system has a module containing a lithium battery , replace it only with the same module type made by the same manufacturer . The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: [...]

  • Page 19

    Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustment[...]

  • Page 20

    Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. T o remove all e[...]

  • Page 21

    Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service tec[...]

  • Page 22

    14 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual[...]

  • Page 23

    Chapter 3. General information This chapter provides general information that applies to all machine types supported by this publication. Features and technologies The TD200x server of fers the following features and technologies: v UEFI-compliant server firmware The server firmware offers several features, including Unified Extensible Firmware Int[...]

  • Page 24

    – System configuration – Network interfaces and settings – Installed hardware – EasyLED diagnostics status – Service processor status and configuration – Vital product data, firmware, and UEFI (formerly BIOS) configuration – Hard disk drive health – RAID controller configuration – Event logs for service processors The diagnostic p[...]

  • Page 25

    The server has one slot for a PCI-32 adapter . v PCI Express x8 adapter capabilities The server has five slots for PCI Express x8 adapters. Three of these slots accept x8 adapters, but the adapters will operate as x4 adapters. v PCI Express x16 adapter capabilities The server has one slot for PCI Express x16 adapter , which will operate as an x8 ad[...]

  • Page 26

    T able 1. Features and specifications Microprocessor: v Intel Xeon dual-core or quad-core with integrated memory controller and Quick Path Interconnect (QPI) architecture v Designed for LGA 1366 socket v Scalable up to four cores v 32 KB instruction cache, 32 KB data cache, and 8 MB cache that is shared among the cores v Support for up to two micro[...]

  • Page 27

    EasyStartup The ThinkServer EasyStartup program simplifies the process of your RAID controller and installing supported Microsoft ® Windows ® and Linux operating systems and device drivers on your server . The EasyStartup program is provided with your server on DVD. The DVD is self starting (bootable). The user guide for the EasyStartup program i[...]

  • Page 28

    20 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual[...]

  • Page 29

    Chapter 4. General Checkout Y ou can solve many problems without outside assistance by following the troubleshooting procedures in this Hardware Maintenance Manual and on the Lenovo Web site. This document describes the diagnostic tests that you can perform, troubleshooting procedures, and explanations of error messages and error codes. The documen[...]

  • Page 30

    v If the server is halted and a POST error code is displayed, see “POST error codes” on page 30. If the server is halted and no error message is displayed, see “T roubleshooting tables” on page 64 and “Solving undetermined problems” on page 124. v For information about power-supply problems, see “Solving power problems” on page 123 [...]

  • Page 31

    Determine whether any of the following items were added, removed, replaced, or updated before the problem occurred: v Lenovo ThinkServer Server Firmware (server firmware) v Device drivers v Firmware v Hardware components v Software If possible, return the server to the condition it was in before the problem occurred. 2. Collect data. Thorough data [...]

  • Page 32

    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 1) Determine the existing code levels. In DSA, click Firmware/VPD to view system firmware levels, or click Sof[...]

  • Page 33

    Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. a) Go to: http://www .lenovo.com/support. b) Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. c) Select Servers and Storage from the B[...]

  • Page 34

    26 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual[...]

  • Page 35

    Chapter 5. Diagnostics This chapter describes the diagnostic tools that are available to help you solve problems that might occur in the server . If you cannot diagnose and correct a problem by using the information in this chapter , see Appendix A, “Getting help and technical assistance,” on page 275 for more information. Diagnostic tools The [...]

  • Page 36

    Some IMM sensors cause assertion events to be logged when their setpoints are reached. When a setpoint condition no longer exists, a corresponding deassertion event is logged. However , not all events are assertion-type events. v Integrated management module (IMM) event log: This log contains a filtered subset of all IMM, POST , and system manageme[...]

  • Page 37

    T able 2. Methods for viewing event logs Condition Action The server is not hung and is connected to a network. Use any of the following methods: v Run Portable or Installable DSA to view the event logs or create an output file that you can send to Lenovo service and support. v T ype the IP address of the IMM and go to the Event Log page. v Use IPM[...]

  • Page 38

    POST error codes When you turn on the server , it performs a series of tests to check the operation of the server components and some optional devices in the server . This series of tests is called the power-on self-test, or POST . If a power-on password is set, you must type the password and press Enter , when you are prompted, for POST to run. If[...]

  • Page 39

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 40

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 41

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 42

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 43

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 44

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 45

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 46

    System-event log The system-event log contains messages of three types: Information Information messages do not require action; they record significant system-level events, such as when the server is started. W arning W arning messages do not require immediate action; they indicate possible problems, such as when the recommended maximum ambient tem[...]

  • Page 47

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 48

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 49

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 50

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 51

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 52

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 53

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 54

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 55

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 56

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 57

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 58

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 59

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 60

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 61

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 62

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 63

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 64

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 65

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 66

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 67

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 68

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 69

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 70

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 71

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 72

    T roubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. If you cannot find a problem in these tables, see “Running the diagnostic programs” on page 90 for information about testing the server . If you have just added new software or a new optional device and the server is not working[...]

  • Page 73

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 74

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 75

    Keyboard, mouse, or pointing-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which component[...]

  • Page 76

    Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units[...]

  • Page 77

    Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceab[...]

  • Page 78

    Monitor problems Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor , see the documentation that comes with the monitor for instructions for testing and adjusting the monitor . v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter [...]

  • Page 79

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 80

    Optional-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replacea[...]

  • Page 81

    Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units [...]

  • Page 82

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 83

    Software problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable uni[...]

  • Page 84

    EasyLED diagnostics EasyLED diagnostics is a system of LEDs on various external and internal components of the server . When an error occurs, LEDs are lit throughout the server . By viewing the LEDs in a particular order , you can often identify the source of the error . When LEDs are lit to indicate an error , they remain lit when the server is tu[...]

  • Page 85

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If[...]

  • Page 86

    1 Server processor bus 8 Power supply 2 Microprocessor 9 Fan 3 VRM 10 PCI bus 4 Microprocessor/memory configuration 11 System board 5 Memory 12 T emperature 6 NMI 13 System-event log 7 Hard disk drive/RAID 14 USB ports The following table lists the EasyLED diagnosti[...]

  • Page 87

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If[...]

  • Page 88

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If[...]

  • Page 89

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If[...]

  • Page 90

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If[...]

  • Page 91

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If[...]

  • Page 92

    3. Remove the server cover and look inside the server for lit LEDs. Certain components inside the server have LEDs that are lit to indicate the location of a problem. The following illustration shows the LEDs on the system board. 1 PCI slot 1 error LED 9 Battery error LED 2 PCI slot 2 error LED 10 System-board error LED 3[...]

  • Page 93

    The system board is equipped with a PCI extender card that provides either one or two additional expansion slots. The following illustration shows the LEDs on the PCI Express extender card, if one is installed. The following illustration shows the LEDs on the PCI-X extender card, if one is installed. The following table describes the LEDs on the sy[...]

  • Page 94

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 95

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an [...]

  • Page 96

    Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server . 1 ac power LED 2 dc power LED 3 Power error LED The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the system power LED on the operator information panel and suggested[...]

  • Page 97

    T able 3. Power-supply LEDs Power-supply LEDs Description Action Notes AC DC Error Off Of f Off No ac power to the server or a problem with the ac power source 1. Check the ac power to the server . 2. Make sure that the power cord is connected to a functioning power source. 3. T urn the server off and then turn the server back on. 4. If the problem[...]

  • Page 98

    Diagnostic programs, messages, and error codes The diagnostic programs are the primary method of testing the major components of the server . As you run the diagnostic programs, text messages and error codes are displayed on the screen and are saved in the test log. A diagnostic text message or error code indicates that a problem has been detected;[...]

  • Page 99

    User Aborted: Y ou stopped the test before it was completed. Not Applicable: Y ou attempted to test a device that is not present in the server . Aborted: The test could not proceed because of the server configuration. W arning: The test could not be run. There was no failure of the hardware that was being tested, but there might be a hardware failu[...]

  • Page 100

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 101

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 102

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 103

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 104

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 105

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 106

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 107

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 108

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 109

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 110

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 111

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 112

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 113

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 114

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 115

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 116

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 117

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 118

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 119

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 120

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 121

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 122

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 123

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 124

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 125

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 126

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 127

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 128

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 129

    T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

  • Page 130

    Recovering from a Lenovo ThinkServer Server Firmware update failure If power to the server is interrupted while you are updating the Lenovo ThinkServer Server Firmware, the server might not restart correctly or might not display video. If this happens, complete the following steps to recover: 1. Read the safety information that begins on page 5. 2.[...]

  • Page 131

    10. Disconnect all power cords and external cables. 1 1. Remove the side cover (see “Removing the left-side cover” on page 157). 12. Remove any adapters that impede access to jumper JP6. 13. Move jumper JP6 to back to pins 1 and 2 for normal operation. 14. Replace any adapters that you removed; then, install the side cover (see “Installing th[...]

  • Page 132

    v Check the Ethernet controller LEDs on the rear panel of the server . These LEDs indicate whether there is a problem with the connector , cable, or hub. – The Ethernet link status LED is lit when the Ethernet controller receives a link pulse from the hub. If the LED is off, there might be a defective connector or cable or a problem with the hub.[...]

  • Page 133

    4. Turn on the server . If the problem remains, suspect the following components in the following order: a. Power supply b. Power-supply cage c. Memory d. Microprocessor e. System board If the problem is solved when you remove an adapter from the server but the problem recurs when you reinstall the same adapter , suspect the adapter; if the problem[...]

  • Page 134

    See Appendix A, “Getting help and technical assistance,” on page 275 for information about calling Lenovo for service. 126 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual[...]

  • Page 135

    Chapter 6. Locating Server Controls and connectors This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Front view The following illustration shows the controls and LEDs on the front of the server . Note: The front bezel door is not shown so that the drive bays are visible. 1 DVD drive ac[...]

  • Page 136

    1 System power-on LED 2 Hard disk drive activity LED 3 System-locator LED 4 System-information LED 5 System-error LED v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823[...]

  • Page 137

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If a[...]

  • Page 138

    Rear view The following illustration shows the connectors and LEDs on the rear of the server . 1 USB 1 7 Power-error LED 2 USB 2 8 dc-power LED 3 USB 3 9 ac-power LED 4 USB 4 10 Video connector 5 Ethernet 10/100/1000 11 Serial 1 (COM 1) 6 Power-cord connector 12 Systems-managem[...]

  • Page 139

    ac-power LED: Each hot-swap power supply has an ac-power LED and a dc-power LED. When the ac-power LED is lit, it indicates that sufficient power is coming into the power supply through the power cord. During typical operation, both the ac and dc-power LEDs are lit. For any other combination of LEDs, see “Power-supply LEDs” on page 139. Video c[...]

  • Page 140

    1 Microprocessor 2 21 W ake on LAN 2 System power 22 Battery 3 ADV power 23 PCI Express x8 slot 7 4 Optical power 24 PCI - 32 slot 6 5 Front panel 25 PCI Express x8 slot 5 6 EasyLED panel 26 PCI Express x8 slot 4 7 USB tape 27 PCI Express x8 slot 3 8 DIMM 8 ?[...]

  • Page 141

    System-board external connectors The following illustration shows the external input/output connectors and the NMI button on the system board. 1 Video port 2 Serial port 3 10/100m RJ45 LAN connector 4 NMI button 5 USB ports 6 GbE RJ45 LAN connectors System-board switches and jumpers The following illustration sho[...]

  • Page 142

    T able 6. System-board jumpers Jumper number Jumper name Jumper setting 1 JP6 UEFI boot recovery v Pins 1 and 2: Normal operation (default). v Pins 2 and 3: Enable the UEFI recovery mode. 2 JP1 CMOS clear v Pins 1 and 2: Normal operation (default). v Pins 2 and 3: Clears CMOS. 3 SW6 switch block Note: If no jumper is present, the [...]

  • Page 143

    System-board LEDs The following illustration shows the LEDs on the system board. 1 PCI slot 1 error LED 9 Battery error LED 2 PCI slot 2 error LED 10 System-board error LED 3 PCI slot 3 error LED 11 VRM fail LED 4 HS heartbeat LED 12 CPU 1 error LED 5 PCI slot 4 error LED 13 DIMM s1-8 erro[...]

  • Page 144

    Express extender card 1 , if one is installed. The following illustration shows the LEDs ( 1 and 2 ) on the PCI-X extender card, if one is installed. The following table describes the LEDs on the system board and extender card and suggested actions to correct the detected problems. v Follow the suggested actions in the order in wh[...]

  • Page 145

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v If an action step is preceded by “(T rained service technician only),” that step must be performed only by a trained service technician. Lit EasyLED diagnostics LED with the system-error or information LED also lit Descriptio[...]

  • Page 146

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v If an action step is preceded by “(T rained service technician only),” that step must be performed only by a trained service technician. Lit EasyLED diagnostics LED with the system-error or information LED also lit Descriptio[...]

  • Page 147

    Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server . For more information about solving power-supply problems, see “Solving power problems” on page 123. 1 ac power LED 2 dc power LED 3 Power error LED The following table describes the problems that are indicated by various combin[...]

  • Page 148

    T able 8. Power-supply LEDs Power-supply LEDs Description Action Notes ac dc Error Off Off Of f No ac power to the server or a problem with the ac power source 1. Check the ac power to the server . 2. Make sure that the power cord is connected to a functioning power source. 3. T urn the server off and then turn the server back on. 4. If the problem[...]

  • Page 149

    System-board internal connectors The following illustration shows the internal connectors on the system board. 33 34 37 32 35 38 31 36 39 40 1 Microprocessor 2 21 W ake on LAN 2 System power 22 Battery 3 ADV power 23 PCI Express x8 slot 7 4 Optical power 24 PCI - 32 slot 6 5 Front panel 25[...]

  • Page 150

    19 Fans 1, 2, and 3 39 DIMM 9 20 S ATA 1 40 DIMM 16 142 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual[...]

  • Page 151

    The system board is equipped with a PCI extender card that provides either one or two additional expansion slots. The following illustration shows one additional PCI Express expansion slot that is available on the PCI Express extender card, if equipped. 1 PCI Express x8 slot 7 The following illustration shows two additional PCI-X expansion sl[...]

  • Page 152

    System-board switches and jumpers The following illustration shows the switches and jumpers on the system board. See T able 9 and T able 10 for information about the switch and jumper settings. T able 9. System-board jumpers Jumper number Jumper name Jumper setting JP1 CMOS clear v Pins 1 and 2: Normal operation (default). v Pins 2 and 3: Clears CM[...]

  • Page 153

    System-board LEDs The following illustration shows the LEDs on the system board. 1 PCI slot 1 error LED 9 Battery error LED 2 PCI slot 2 error LED 10 System-board error LED 3 PCI slot 3 error LED 11 VRM fail LED 4 HS heartbeat LED 12 CPU 1 error LED 5 PCI slot 4 error LED 13 DIMM s1-8 erro[...]

  • Page 154

    The system board is equipped with a PCI extender card that provides either one or two additional expansion slots. The following illustration shows the LEDs on the PCI Express extender card 1 , if one is installed. The following illustration shows the LEDs ( 1 and 2 ) on the PCI-X extender card, if one is installed. System-board ex[...]

  • Page 155

    2.5-inch hard disk drive backplane connectors The following illustration shows the connectors on the 2.5-inch hard disk drive backplane. 1 Hard disk drive connectors 2 Power connector 3 Signal connector 4 Configuration connector Server power features When the server is connected to an ac power source but is not turned on, th[...]

  • Page 156

    T urning off the server When you turn off the server and leave it connected to ac power , the server can respond to requests from the IMM, such as a remote request to turn on the server . While the server remains connected to ac power , one or more fans might continue to run. T o remove all power from the server , you must disconnect it from the po[...]

  • Page 157

    Chapter 7. Installing optional devices and replacing customer replaceable units Important: Before you install optional hardware, make sure that the server is working correctly . Start the server , and make sure that the operating system starts, if an operating system is installed. If the server is not working correctly , see the Chapter 5, “Diagn[...]

  • Page 158

    Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server , open or close a latch, and so on. Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capabilit[...]

  • Page 159

    Closing the bezel 1 Pull point T o close the bezel, do the following: 1. Rotate the left side of the bezel toward the server to the closed position. 2. Lock the left-side cover , using the key that comes with the server . Chapter 7. Installing optional devices and replacing customer replaceable units 151[...]

  • Page 160

    Removing the bezel 1 Bezel 2 Hinge assembly 3 Retention tabs T o remove the bezel, do the following: 1. Read the safety information that begins on page 5. 2. Unlock the left-side side cover . Note: Y ou must unlock the side cover to remove the bezel. 3. Open the bezel (see “Opening the bezel” on page 150). 152 ThinkServer TD20[...]

  • Page 161

    4. Press the retention tabs 1 on the hinge assembly toward each other and pull the hinge assembly out of the chassis. Note: The bezel will also disengage from the chassis hinges if you rotate the bezel beyond 180° or if excessive pressure is applied to the bezel. Do not be alarmed because this is how the bezel was designed. The bezel is desi[...]

  • Page 162

    Installing the bezel 1 Bezel 2 Hinge assembly 3 Retention tabs T o install the bezel, do the following: 1. Align the hinge assemblies with the hinge holes on the chassis. 2. Push the hinges into the holes on the chassis until they snap into place. 3. If however , the bezel was removed by detaching the sliding hinge mount from the [...]

  • Page 163

    b. Align the sliding hinge mount 1 with the hinge pin 2 on the hinge assembly 3 on the chassis. c. Press the sliding hinge mount against the hinge pin until the sliding hinge mount snaps onto the hinge pin. 4. Close the bezel (see “Closing the bezel” on page 151). 5. Lock the left-side cover . Opening the bezel media door T o [...]

  • Page 164

    1 Bezel media door 2 Media door lock Note: T o remove the media door from the bezel, push upward on the media door hinge to remove it from the bezel. 5. When the media door is unlocked, the icon on the side of the bezel 1 will be in the unlocked position. Closing the bezel media door T o close the media door , do the following: 1.[...]

  • Page 165

    1 Bezel media door 2 Media door lock 3. Close the bezel (see “Closing the bezel” on page 151). Removing the left-side cover Important: Before you install optional hardware, make sure that the server is working correctly . If an operating system is installed, start the server , and make sure that the operating system starts. If no op[...]

  • Page 166

    2. If you are planning to view the error LEDs that are on the system board and components, leave the server connected to power and go directly to step 5. 3. Turn of f the server and all attached devices. 4. Disconnect all external cables and power cords. 5. Using the supplied key , unlock the left-side cover . 6. Pull the cover-release latch down a[...]

  • Page 167

    3. Press the release latch on the power supplies and filler panels and pull them out of the power-supply cage. 1 Release latch 2 Hot-swap power supply 4. Unlock and remove the left-side cover . 5. Pull up on the power-supply cage handle to unlock the cage; then, rotate the cage out until it stops. The tab on the rear power-supply latch [...]

  • Page 168

    Closing the power-supply cage T o return the power-supply cage to its closed position, do the following: 1. Rotate the power-supply cage back slightly; then, push the release tab on the rear power-supply support bracket out of the way . 1 Power supply support bracket 2 Power supply release tab Attention: Be sure to move the cables out o[...]

  • Page 169

    2. Carefully rotate the power-supply cage into the server chassis. The locating tabs on the power-supply cage must fit over the corresponding tabs on the front latch bracket. 1 Power-supply cage handle 2 Power-supply cage 3 Power-supply cage front latch bracket 4 Locating tabs 5 Notch 6 Locating tabs 3. Rotate th[...]

  • Page 170

    4. Install and lock the left-side cover (see “Installing the left-side cover” on page 158). 5. Install the hot-swap power supplies. 6. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server . T urning the stabilizing feet T o rotate the front feet, do the following: 1. Carefully position the ser[...]

  • Page 171

    3. Reinstall the feet 1 in the opposite location. The tab on the feet should extend beyond the edge of the server . Internal cable routing and connectors Y ou can install either an USB or a SA T A tape drive in the server . The following illustration shows the internal cable routing and connectors for both the USB tape drive and the SA T A ta[...]

  • Page 172

    The following illustration shows the internal SAS/SA T A cable routing and connectors from the ServeRAID BR10i controller to eight 2.5-inch hard disk drives. The left port on the ServeRAID BR10i controller is connected to the backplane for drives 4-7 and the right port on the adapter is connected to the backplane for drives 0-3. 1 Cable for d[...]

  • Page 173

    The following illustration shows the internal SAS/SA T A cable routing and connectors from the ServeRAID BR10i controller to 16 2.5-inch hard disk drives. The following illustration shows the cable connectors on the ServeRAID-BR10i controller . 1 ServeRAID-BR10i controller 2 Cable connector for drive s0-3 3 Cable connector for dri[...]

  • Page 174

    The following illustration shows the internal SAS/SA T A cable routing and connectors from the ServeRAID MR10i or ServeRAID MR10is controllers to eight 2.5-inch hard disk drives. The right port on the ServeRAID MR10i or ServeRAID MR10is controller is connected to the backplane for drives 4-7 and the left port on the controller is connected to the b[...]

  • Page 175

    The following illustration shows the internal SAS power and signal cable routing from the hard disk drives to the connectors on the system board. 1 SAS power cable connector B 2 SAS power cable connector A The following illustration shows the internal SA T A and power cable routing and the connectors from the DVD drive to the system boa[...]

  • Page 176

    The following illustration shows the internal cable routing and connectors from the operator information panel to the system board. 1 Operator information panel cable connector 2 Operator information panel cable The following illustration shows the internal cable routing and connectors from the EasyLED diagnostics panel to the system bo[...]

  • Page 177

    Removing the air baffle T o remove the air baffle, do the following: 1. Read the safety information that begins on page 5. 2. Turn of f the server and all attached devices. 3. Disconnect all external cables and power cords. 4. Remove the left-side cover . 5. Remove the power supplies from the power supply cage. 6. Unlatch the power supply cage and [...]

  • Page 178

    Installing the air baffle T o install the air baffle, do the following: 1. With the rear (hinged) part of the air baffle 3 lifted up, align the positioning pins on the ends of the air baffle with the locating holes in the server chassis and fan-cage assembly . 2. Slide the air baffle down into the server 1 until the positioning pins fit[...]

  • Page 179

    Removing the fan-cage assembly 1 Fan cage assembly 2 Fan cage assembly release buttons T o remove the fan-cage assembly , do the following: 1. Read the safety information that begins on page 5. 2. Turn of f the server and peripheral devices, and disconnect the power cords and all external cables. 3. Turn the server on its side so that i[...]

  • Page 180

    Installing the fan-cage assembly 1 Fan cage assembly 2 Fan cage assembly release buttons T o install the fan-cage assembly , do the following: 1. Align the guides on the fan cage with release latches on each side. 2. Push the fan-cage assembly into the server until it clicks into place. 3. If you removed any full-length PCI adapters, in[...]

  • Page 181

    6. Locate the battery on the system board (see “System-board internal connectors” on page 131). 7. Remove the battery: a. Use one finger to push the battery horizontally out of its socket, pushing it away from the socket. b. Lift and remove the battery from the socket. 8. Dispose of the battery as required by local ordinances or regulations. In[...]

  • Page 182

    T o install the replacement battery , do the following: 1. Follow any special handling and installation instructions that come with the replacement battery . 2. Insert the replacement battery 1 : a. Hold the battery in a vertical orientation so that the smaller side is facing the socket. b. Place the battery into its socket, and press the bat[...]

  • Page 183

    T o remove a hot-swap power supply , do the following: 1. Read the safety information Chapter 2, “Safety information,” on page 5. Attention: Static electricity that is released to internal server components when the server is powered on might cause the server to halt, which might result in the loss of data. T o avoid this potential problem, alw[...]

  • Page 184

    CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. 1[...]

  • Page 185

    5. Connect one end of the power cord for the new power supply into the connector on the back of the power supply; then, connect the other end of the power cord to a properly grounded electrical outlet. Note: If the server has been turned off, you must wait approximately 3 minutes after you connect the server power cord to an electrical outlet befor[...]

  • Page 186

    1 Release latch 2 Hot-swap power supply 5. Remove the power supply filler from the second power supply bay . 6. Slide the new power supply partially into the empty power supply bay . Pinch the orange release latch and push the power supply the rest of the way into the bay until it is seated. 7. Install the left-side cover . 8. Connect o[...]

  • Page 187

    Removing a voltage regulator module 1 Microprocessor 2 VRM 2 Heat sink 2 3 VRM connector T o remove a voltage regulator module (VRM), do the following: 1. Read the safety information (see Chapter 2, “Safety information,” on page 5). 2. Turn of f the server and peripheral devices, and disconnect the power cords and all external[...]

  • Page 188

    Installing a voltage regulator module 1 Microprocessor 2 VRM 2 Heat sink 2 3 VRM connector T o install a voltage regulator module, do the following: 1. Locate the VRM connector on the system board, next to the heat sink for microprocessor 2 (see “System-board internal connectors” on page 131). 2. Open the retaining clips on ea[...]

  • Page 189

    3. Unlock and remove the side cover (see “Removing the left-side cover” on page 157). 4. Open the front and rear adapter-retention brackets. 5. Remove all adapters and place the adapters on a static-protective surface (see “Removing an adapter” on page 184). Note: Y ou might find it helpful to note where each adapter is installed before you[...]

  • Page 190

    Removing the rear adapter retention bracket 1 Rear adapter retention bracket 2 Hinge pin T o remove the rear adapter-retention bracket, do the following: 1. Read the safety information that begins on page 5. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the s[...]

  • Page 191

    Installing the rear adapter retention bracket 1 Rear adapter retention bracket 2 Hinge pins T o install the rear adapter retention bracket, do the following: 1. Insert the bottom hinge point on the rear adapter retention bracket into the matching hole in the chassis; then, insert the top hinge point into the matching hole. 2. Install th[...]

  • Page 192

    Removing an adapter 1 Rear adapter retention bracket 2 Adapter 3 Front adapter retention bracket T o remove an adapter , do the following: 1. Read the safety information that begins on page 5. 2. Turn of f the server and peripheral devices, and disconnect the power cords and all external cables. 3. Carefully turn the server on its[...]

  • Page 193

    v Avoid touching the components and gold-edge connectors on the adapter . v PCI slots 1 and 6 support half-length PCI adapters only . v PCI slots 2, 3, 4, and 5 support full-length and half-length PCI adapters. v The PCI Express extender card supports a full-length adapter . v The PCI-X extender card supports two full-length adapters. v PCI slots 1[...]

  • Page 194

    1 Rear adapter retention bracket 2 Adapter 3 Front adapter retention bracket 6. If you are installing a full-length adapter , remove the blue adapter guide 1 (if any) from the end of the adapter . Otherwise, continue with the next step. 7. Press the adapter firmly into the expansion slot, lower the adapter-retention bracket,[...]

  • Page 195

    If you have other devices to install or remove, do so now . Otherwise, go to “Completing the installation” on page 233. Removing the DVD drive T o remove the DVD drive 1 , do the following: 1. Read the safety information that begins on page 5. 2. Turn of f the server and peripheral devices, and disconnect the power cords and all external [...]

  • Page 196

    Installing a DVD (optical) drive T o install a DVD (optical) drive 1 , do the following: 1. Read the safety information that begins on page 5. 2. Turn of f the server and peripheral devices and disconnect the power cords and all external cables. 3. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157). 4. [...]

  • Page 197

    Removing an optional tape drive 1 EMC shield 2 T ape drive T o remove an optional tape drive, do the following: 1. Read the safety information that begins on page 5. 2. Turn of f the server and peripheral devices, and disconnect the power cords and all external cables. 3. Unlock and remove the left-side cover (see “Removing the left-s[...]

  • Page 198

    Installing a USB or SA T A tape drive The server supports USB and SA T A tape drives. When you install a tape drive, be sure to connect the internal tape cable to the correct connector on the system board. T o install a tape drive, do the following: 1. Read the safety information that begins on page 5. 2. Turn of f the server and peripheral devices[...]

  • Page 199

    1 Fan-cage assembly release buttons 2 Fan-cage assembly a. Press the fan-cage release latches on the top and bottom of the fan cage toward the sides of the server . The cage lifts slightly when the release latches are fully open. b. Grasp the cage and lift it out of the server . Chapter 7. Installing optional devices and replacing custo[...]

  • Page 200

    14. If the tape drive came with screws, secure the drive to the server chassis, using the supplied screws. 1 SA T A optical drive power connector 2 USB signal cable connector 3 USB signal cable 4 SA T A optical drive power cable (SA T A-to-traditional power connector cable also included. Not pictured.) 5 SA T A optical[...]

  • Page 201

    If you have other devices to install or remove, do so now . Otherwise, go to “Completing the installation” on page 233. Removing the USB cable and EasyLED panel 1 Spring clips T o remove the USB cable and EasyLED panel from the server , complete the following steps: 1. Read the safety information that begins on page 5. 2. Turn of f the se[...]

  • Page 202

    15. Disconnect the USB cable from the USB cable and EasyLED panel: a. Rotate the USB cable and EasyLED panel mounting bracket so that you are looking at the rear of the bracket. b. Squeeze the retaining clips on each side of the USB cable connector and pull the USB cable away from the mounting bracket. 16. If you are instructed to return the USB ca[...]

  • Page 203

    6. Install the fan-cage assembly (see “Installing the fan-cage assembly” on page 172). 7. Install the air baffle (see “Installing the air baffle” on page 170). 8. Return the power-supply cage to its closed position (see “Closing the power-supply cage” on page 160). 9. Install the hot-swap power supply or power supplies (see “Installin[...]

  • Page 204

    3. Press down on the release latch to open the drive handle; then, pull the drive out of the drive bay . 4. If you are instructed to return the hot-swap hard disk drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing a 2.5-inch hot-swap hard disk drive The following notes describ[...]

  • Page 205

    v Make sure that the drive is correctly installed in the drive bay . v See the documentation for the ServeRAID controller for instructions for installing a hard disk drive. v All hot-swap drives in the server must have the same throughput speed rating; using drives with different speed ratings might cause all drives to operate at the throughput of [...]

  • Page 206

    Notes: a. After installing the hard disk drive, check the disk drive status LEDs to verify that the hard disk drive is operating correctly . If the amber hard disk drive status LED is lit continuously , that drive is faulty and must be replaced. If the green hard disk drive activity LED is flashing, the drive is being accessed. b. If the server is [...]

  • Page 207

    5. Remove the hot-swap hard disk drives (see “Removing a 2.5-inch hot-swap hard disk drive” on page 195). 6. Remove the power supply or power supplies from the power-supply cage (see “Removing a hot-swap power supply” on page 174). 7. Rotate the power-supply cage to its open position (see “Opening the power-supply cage” on page 158). 8.[...]

  • Page 208

    Installing a 2.5-inch disk drive backplane 1 Latch 2 T abs 3 Configuration cable connector 4 SAS signal cable connector 5 2.5-inch hot-swap backplane 6 Power cable connector 7 Locator pin T o install a 2.5-inch hard disk drive backplane, complete the following steps: 1. T ouch the static-protective package [...]

  • Page 209

    10. Install the power supplies (see “Installing a hot-swap power supply” on page 175). 1 1. Install and lock the left-side cover (see “Installing the left-side cover” on page 158). 12. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server . Chapter 7. Installing optional devices and replaci[...]

  • Page 210

    Removing the 2.5-inch disk drive cage 1 2.5-inch hard disk drive cage 2 2.5-inch hot-swap drive T o remove the 2.5-inch hard disk drive cage, complete the following steps. 1. Read the safety information that begins on page 5.. 2. Turn of f the server and peripheral devices, and disconnect the power cords and all external cables. 3. Care[...]

  • Page 211

    13. Remove both of the backplanes from the 2.5-inch disk drive cage (see “Removing a 2.5-inch disk drive backplane” on page 198). 14. If you are instructed to return the 2.5-inch disk drive cage, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Chapter 7. Installing optional devices and r[...]

  • Page 212

    Installing the 2.5-inch disk drive cage 1 2.5-inch hard disk drive cage 2 2.5-inch hot-swap drive T o install a 2.5-inch hard disk drive cage, complete the following steps: 1. T ouch the static-protective package that contains the 2.5-inch disk drive cage to any unpainted metal surface on the server; then, remove the drive cage from the[...]

  • Page 213

    12. Install and lock the left-side cover (see “Installing the left-side cover” on page 158). 13. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server . Removing the operator information panel assembly 1 Release latch 2 Control panel assembly T o remove the operator information pane[...]

  • Page 214

    1 1. Push up on the release latch while you pull the operator information panel assembly toward the rear of the server; then, angle the back of the assembly toward the system board and remove the assembly from the server . 12. If you are instructed to return the operator information panel assembly , follow all packaging instructions, and use any pa[...]

  • Page 215

    9. Close the bezel (see “Closing the bezel” on page 151). 10. Install and lock the left-side cover (see “Installing the left-side cover” on page 158). 1 1. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server . Removing an extender card 1 Extender card retaining screws T o remove an [...]

  • Page 216

    4. Unlock and remove the side cover (see “Removing the left-side cover” on page 157). 5. Remove any adapters that are installed in the expansion slots (see “Removing an adapter” on page 184). 6. Remove the system board and place it on a static-protective surface (see “Removing the system board” on page 231). Note: Do not remove the DIMM[...]

  • Page 217

    Installing an extender card 1 Extender card retaining screws T o install an extender card, complete the following steps: 1. T ouch the static-protective package that contains the extender card to any unpainted metal surface on the server; then, remove the extender card from the package. 2. Align the extender card with its connector on the sys[...]

  • Page 218

    7. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server . Removing a memory module 1 DIMM 2 Retaining clip T o remove a dual inline memory module (DIMM), do the following: 1. Read the safety information that begins on page 5. 2. Turn of f the server and peripheral devices, and disconne[...]

  • Page 219

    Installing a memory module The following notes describe the types of dual inline memory modules (DIMMs) that your server supports and other information that you must consider when you install DIMMs. 1 Microprocessor 1 2 Microprocessor 2 v The server supports industry-standard double-data-rate 3 (DDR3), 800, 1066, or 1333 MHz, PC3-10600R[...]

  • Page 220

    v The server supports 1 GB, 2 GB, and 4 GB DIMMs, with a minimum of 1 GB and a maximum of 64 GB of system memory . For 32-bit operating systems only: Some memory is reserved for various system resources and is unavailable to the operating system. The amount of memory that is reserved for system resources depends on the operating system, the configu[...]

  • Page 221

    following illustration shows that the first pair of DIMMs (indicated by ones (1) inside the boxes) should be installed in DIMM connector 3 on channel 0 and DIMM connector 6 on channel 1. DIMM connectors 7, 8, 15, and 16 on channel 2 are not used in memory-mirroring mode. 1 CPU 1 2 CPU 2 3 QPI The following table lists the DIMM con[...]

  • Page 222

    1 CPU 1 2 CPU 2 The following table lists the installation sequence for installing DIMMs in memory-mirroring mode. T able 13. Memory-mirroring mode DIMM population sequence DIMMs Number of installed microprocessors DIMM connector First pair of DIMMs 1 3, 6 Second pair of DIMMs 1 2, 5 Third pair of DIMMs 1 1, 4 Fourth pair of DIMMs 2 14,[...]

  • Page 223

    The following illustration shows how to install DIMMs on the system board. Attention: Static electricity that is released to internal server components when the server is powered on might cause the server to stop, which might result in the loss of data. T o avoid this potential problem, always use an electrostatic-discharge wrist strap or other gro[...]

  • Page 224

    1 DIMM 2 Retaining clip 10. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector . Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously . The retaining clips snap into the locked position when the DIMM is firml[...]

  • Page 225

    Removing a hot-swap fan The server comes with three 120 mm x 38 mm hot-swap fans in the fan support bracket at the front of the server . The following instructions can be used to remove any hot-swap fan in the server . 1 Hot-swap fan T o remove a hot-swap fan, do the following: 1. Read the safety information that begins on page 5. Attention: [...]

  • Page 226

    Installing a hot-swap fan The server comes with three 120 mm x 38 mm hot-swap fans in the fan support bracket at the front of the server . The following instructions can be used to install any hot-swap fan in the server . 1 Hot-swap fan T o install a hot-swap fan, do the following: 1. Read the safety information that begins on page 5. Attenti[...]

  • Page 227

    5. Remove the power supply or power supplies from the power-supply cage (see “Removing a hot-swap power supply” on page 174). 6. Rotate the power-supply cage to its open position (see “Opening the power-supply cage” on page 158). 7. Remove the air baffle (see “Removing the air baffle” on page 169). 8. Remove the microprocessor heat sink[...]

  • Page 228

    1 Microprocessor release latch 2 Microprocessor bracket frame 3 Microprocessor 10. If you are removing microprocessor 2, remove the voltage regulator module (VRM) from the connector next to microprocessor socket 2. a. Open the retaining clips on each end of the VRM connector . b. Pull the VRM out of the connector . 1 1. If you are[...]

  • Page 229

    v (Optional) Obtain an SMP-capable operating system. For a list of supported operating systems and optional devices, see http://www .lenovo.com/thinkserver . v T o order additional microprocessor optional devices, contact your Lenovo marketing representative or authorized reseller . v The microprocessor speeds are automatically set for this server;[...]

  • Page 230

    2. Open the microprocessor socket by pressing down on the end of the release lever , moving it to the side, and slowly releasing it to the open (up) position. 1 Microprocessor 2 Alignment triangles 3 Notches 4 Microprocessor bracket frame 3. Open the microprocessor bracket frame and remove the microprocessor filler , if one [...]

  • Page 231

    1 Microprocessor release latch 2 Microprocessor bracket frame 3 Microprocessor 6. Install a heat sink on the microprocessor . Attention: Do not touch the thermal grease on the bottom of the heat sink or set down the heat sink after you remove the plastic cover . T ouching the thermal grease will contaminate it. If the thermal grea[...]

  • Page 232

    1 Heat sink flange 2 Microprocessor 3 Release level locking tab 4 Retainer bracket 5 Alignment tab 6 Heat sink release level 7 Notch Attention: The heat sink is keyed to the retention module. Make sure that the notch on the heat sink fits over the alignment tab on the retention module. d. Align the notch on[...]

  • Page 233

    9. Return the power-supply cage to its closed position (see “Closing the power-supply cage” on page 160). 10. Install the power supplies (see “Installing a hot-swap power supply” on page 175). 1 1. Install and lock the left-side cover (see “Installing the left-side cover” on page 158). 12. Reconnect the external cables and power cords; [...]

  • Page 234

    Thermal grease The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease. T o replace damaged or contaminated thermal grease on the microprocessor and heat sink, complete the following steps: 1. Place the heat sink on a clean work su[...]

  • Page 235

    Removing a heat-sink retention module 1 Alignment triangle T o remove a heat-sink retention module, complete the following steps: 1. Read the safety information that begins on page 5. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables. 3. Carefully turn the server on its side so that it is l[...]

  • Page 236

    Installing a heat-sink retention module 1 Alignment triangle T o install a heat-sink retention module, complete the following steps: 1. Place the heat-sink retention module in the microprocessor location on the system board. 2. Using a Phillips screwdriver , install the four screws that secure the module to the system board. 3. Install the he[...]

  • Page 237

    Removing a microprocessor retention module T o remove a microprocessor retention module, complete the following steps: 1. Read the safety information that begins on page 5. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables. 3. Carefully turn the server on its side so that it is lying flat, with t[...]

  • Page 238

    Installing a microprocessor retention module T o install a microprocessor retention module, complete the following steps: 1. Orient the triangle-shaped indicator on one corner of the microprocessor retention module to the corresponding alignment triangle on the system board; then, place the retention module on the system board. 2. Using a T8 T orx [...]

  • Page 239

    Removing the system board 1 Handle 2 Release lever T o remove the system board, complete the following steps: 1. Read the safety information that begins on page 5. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables. 3. Carefully turn the server on its side so that it is lying flat, wit[...]

  • Page 240

    10. Remove any of the following components that are installed on the system board and put them in a safe, static-protective place: v Adapters (see “Removing an adapter” on page 184). v Extender card (see “Removing an extender card” on page 207). v DIMMs (see “Removing a memory module” on page 210). v Microprocessors and heat sinks (see [...]

  • Page 241

    1. T ouch the static-protective package that contains the system board to any unpainted metal surface on the server; then, remove the system board from the package. 2. Hold the system board by the handles and insert the system board into the chassis at an angle; then, slide it toward the rear of the server . Note: Make sure that none of the server [...]

  • Page 242

    Connecting the cables Notes: 1. Be sure to turn off the server before you connect any cables to or disconnect any cables from the server or hot-plug adapter . 2. For additional cabling instructions, see the documentation that comes with the optional devices. It might be easier for you to route any cables before you install certain optional devices.[...]

  • Page 243

    Some optional devices have device drivers that you must install. For information about installing device drivers, see the documentation that comes with each device. The server comes with at least one microprocessor . If more than one microprocessor is installed, the server can operate as a symmetric multiprocessing (SMP) server . Y ou might have to[...]

  • Page 244

    236 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual[...]

  • Page 245

    Chapter 8. Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823 The following replaceable components are available for the ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823 servers. T o check for an updated parts listing on the Web, complete the following steps: 1. Go to: http://www .lenovo.com/support. 2. Enter your product number (m[...]

  • Page 246

    T able 14. Parts listing, T ype 3719 Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 1 Side Cover (models CT O All Models) 46D1389 2 Retention Module (models CT O All Models) 46D1397 3 Air Duct (models CT O All Models) 46D1409 4 CPU Heat sink (models CT O All Models) 46D1407 5 Microprocessor , Xeon 2.66GHz/6.4GTS[...]

  • Page 247

    T able 14. Parts listing, T ype 3719 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 19 Hard disk drive, 73GB 15K SFF 6Gbps HS HDD (models CTO All Models) 46U2128 20 2.5 ″ HDD CAGE (models CTO All Models) 46D1405 21 Backplane (models CT O All Models) 49Y4462 22 Fan, 120mm (models CT O All Models) 44[...]

  • Page 248

    T able 14. Parts listing, T ype 3719 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number NetXtreme II 1000 Express G Ethernet Adapter- PCIe (models CTO) 39Y6070 NetXtreme II 1000 Express Dual Port Ethernet Adapter (models CTO) 42C7182 QLogic 10Gb CNA (models CTO) 42C1802 Hot Swap Fan Cage (models CTO All [...]

  • Page 249

    T able 15. Parts listing, T ype 3821 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 15 Half-High SA T A DVD-ROM (models CTO) 43W8466 15 Half-High SA T A Multi-Burner (models CTO) 43W8467 16 TD200x Bezel FRU (models CT O All Models) 46U2424 17 EMC Shiel d4x3 . 5 ″ (models CTO All Models) 46D1402 18 [...]

  • Page 250

    T able 15. Parts listing, T ype 3821 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number Chassis (models CTO All Models) 46D1408 Hot Swap Fan Cage (models CTO All Models) 46D1410 T op/Side cover (models CTO All Models) 46D141 1 ALCOHOL WIPE (models CTO All Models) 59P4739 Bottom Cover - TD200(x) Rack (mod[...]

  • Page 251

    T able 16. Parts listing, T ype 3822 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 7 Memory module, 2GB DDR3-1333 1Rx4 LP RDIMM (models CTO 41U 41S 41Y 41G 41M 41A 41Q 41T 41H 41R 41E 42U 42S 42Y 42G 42M 42A 42Q 42T 42H 42R 42E 43G 43M 43A 43Q 43T 43H 43R 43E) 46U1993 7 Memory module, 4GB DDR3-1333 [...]

  • Page 252

    T able 16. Parts listing, T ype 3822 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number Cable, 24 SA T A Cable (models CTO All Models) 25R5635 Cable, USB Cable (models CTO All Models) 39Y9790 Cable, Easy LED Cable (models CTO All Models) 46D1395 Cable, Pure Power Cable (models CTO All Models) 46D1400 Cab[...]

  • Page 253

    T able 17. Parts listing, T ype 3823 Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 1 Side Cover (models CT O All Models) 46D1389 2 Retention Module (models CT O All Models) 46D1397 3 Air Duct (models CT O All Models) 46D1409 4 CPU Heat sink (models CT O All Models) 46D1407 5 Microprocessor , Xeon 2.66GHz/6.4GTS[...]

  • Page 254

    T able 17. Parts listing, T ype 3823 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 19 Hard disk drive, 73GB 15K SFF 6Gbps HS HDD (models CTO All Models) 46U2128 20 2.5 ″ HDD CAGE (models CTO All Models) 46D1405 21 Backplane (models CT O All Models) 49Y4462 22 Fan, 120mm (models CT O All Models) 44[...]

  • Page 255

    T able 17. Parts listing, T ype 3823 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number LSI MR10M SAS/SA T A Controller (models CTO) 43W4341 3Gb SAS HBA Controller v2 (models CTO) 44E8701 NetXtreme II 1000 Express G Ethernet Adapter- PCIe (models CTO) 39Y6070 NetXtreme II 1000 Express Dual Port Ethernet [...]

  • Page 256

    T able 18. Power cords, T ype 3719 (continued) Lenovo Power cord part number Used in these countries and regions 39M5144 South Africa 2.8M (models CTO 45G 45M 45A) 39M5151 UK 2.8M (models CTO) 39M5158 Switzerland 2.8M (models CTO 45S 45G) 39M5165 Italy 2.8M (models CTO 45Y 45G) 39M5172 Israel 2.8M (models CTO 45G) 39M5081 US/Canada 2.8M (models CTO[...]

  • Page 257

    T able 20. Power cords, T ype 3822 (continued) Lenovo Power cord part number Used in these countries and regions 39M5144 S. Africa 2.8M (models CTO 41G 41M 41A 42G 42M 42A 43G 43M 43A 44G) 39M5151 UK 2.8M (models CTO 41G 41A 42G 42A 43G 43A) 39M5158 Switzerland 2.8M (models CTO 41Y 41G 42Y 42G 43Y 43G) 39M5165 Italy 2.8M (models CTO 41S 41G 42S 42G[...]

  • Page 258

    250 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual[...]

  • Page 259

    Chapter 9. Configuring the server The following configuration programs come with the server: v Setup Utility The Setup Utility (formerly called the Configuration/Setup Utility program) is part of the server firmware. Use it to change the startup-device sequence, set the date and time, and set passwords. For information about using this program, see[...]

  • Page 260

    T able 22. Server configurations and applications for configuring and managing RAID arrays (continued) Server configuration RAID array configuration (before operating system is installed) RAID array management (after operating system is installed) ServeRAID-MR10i SAS/SA T A Controller (LSI 1078) installed MegaRAID BIOS Configuration Utility (press [...]

  • Page 261

    Utility , the changes are reflected in the system summary; you cannot change settings directly in the system summary . – Product Data Select this choice to view the system-board identifier , the revision level or issue date of the firmware, the integrated management module and diagnostics code, and the version and date. v System Settings Select t[...]

  • Page 262

    - Network Configuration Select this choice to view the system management network interface port, the IMM MAC address, the current IMM IP address, and host name; define the static IMM IP address, subnet mask, and gateway address; specify whether to use the static IP address or have DHCP assign the IMM IP address; save the network changes. - Reset IM[...]

  • Page 263

    v User Security Select this choice to set, change, or clear passwords. See “Passwords” for more information. This choice is on the full and limited Setup Utility menu. – Set Power-on Password Select this choice to set or change a power-on password. For more information, see “Power-on password” on page 256. – Clear Power-on Password Sele[...]

  • Page 264

    password has access to only the limited Setup Utility menu; the user can set, change, and delete the power-on password, if the system administrator has given the user that authority . Power-on password If a power-on password is set, when you turn on the server , the system startup will not be completed until you type the power-on password. Y ou can[...]

  • Page 265

    v Change the position of the power-on password switch (enable switch 2 of the system board switch block (SW6)) to bypass the power-on password check (see the following illustration). 1 UEFI boot recovery jumper (JP6) 2 Clear CMOS jumper (JP1) 3 SW6 switch block Attention: Before you change any switch settings or moving any jumpers[...]

  • Page 266

    Using the Boot Selection Menu program The Boot Selection Menu is used to temporarily redefine the first startup device without changing boot options or settings in the Setup Utility . T o use the Boot Selection Menu program, do the following: 1. Turn of f the server . 2. Restart the server . 3. Press F12 ( Select Boot Device ). If a bootable USB ma[...]

  • Page 267

    T able 23. RAID utilities (continued) RAID configuration utility Description Location Where to find more information LSI Logic MPT Setup Utility For: v ServeRAID-BR10i controller v ServeRAID-BR10ie controller In system firmware. T o access: v Use UEFI Setup Utility . v Press Ctr l+Ca t the LSI prompt during startup. “Using the LSI Configuration U[...]

  • Page 268

    v If you install a different type of RAID controller , see the documentation that comes with the controller for information about viewing and changing settings for attached devices. Starting the LSI Configuration Utility program T o start the LSI Configuration Utility program, do the following: 1. Turn on the server . Note: Approximately 3 minutes [...]

  • Page 269

    8. Exit the Setup Utility . Using the W ebBIOS utility The WebBIOS configuration utility enables you to create and manage RAID configurations on LSI SAS controllers. The W ebBIOS utility resides in the SAS controller BIOS and operates independently of the operating system. The W ebBIOS utility provides a configuration wizard to guide you through th[...]

  • Page 270

    Creating a storage configuration using the Configuration Wizard Follow these steps to start create a storage configuration: 1. Click Configuration Wizard to start the wizard. 2. Select a configuration option: Attention: If you select Clear Configuration or New Configuration , all existing data in the configuration is deleted. Make a backup copy of [...]

  • Page 271

    Using the ThinkServer EasyStartup DVD The ThinkServer EasyStartup DVD simplifies the process of configuring your RAID controller and installing an operating system. The program works in conjunction with your Windows or Linux operating-system installation disc to automate the process of installing the operating system and associated device drivers. [...]

  • Page 272

    v Manually remove the drives that you do not want included in your array before you configure your RAID controller through the EasyStartup program. This method enables you to use the EasyStartup program to configure your RAID controller and install the operating system. After the operating system is installed, reinstall the drives and use the RAID [...]

  • Page 273

    If you continue to the main program interface, you will have the following selectable options: v Compatibility notes: This selection provides information about the operating systems and server configurations supported by that version of the EasyStartup program. v User Guide: This selection provides information about the features provided by that ve[...]

  • Page 274

    v Start installation: This task starts the actual installation process. First, the disk is prepared using the disk and partition information you specified. Then you are prompted to insert the operating system disk, and the operating system is installed using the information that you specified. Installing your operating system without using EasyStar[...]

  • Page 275

    Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Support Web site. Go to http://www .lenovo.com/support to check for the latest level of firmware, such as unified extensible firmware interface (UEFI) code, vital product data (VPD) code, device drivers, and service processor firmwar[...]

  • Page 276

    Starting the backup server firmware The system board contains a backup copy area for the server firmware. This is a secondary copy of server firmware that you update only during the process of updating server firmware. If the primary copy of the server firmware becomes damaged, use this backup copy . T o force the server to start from the backup co[...]

  • Page 277

    v Power/Reset control (power-on, hard and soft shut down, hard and soft reset, schedule power control) v Alerts (in-band and out-of-band alerting, PET traps - IPMI style, SNMP , e-mail) v Operating system failure blue screen capture v Command line interface v Configuration save and restore v PCI configuration data v Boot sequence manipulation The I[...]

  • Page 278

    Note: Approximately 3 minutes after the server is connected to ac power , the power-control button becomes active. 2. When the prompt <F1> Setup is displayed, press F1. If you have set both a power-on password and an administrator password, you must type the administrator password to access the full Setup Utility menu. 3. From the Setup Utili[...]

  • Page 279

    Use the command-line interface to issue setup commands. Y ou can save any of the settings as a file and run the file as a script. The ASU program supports scripting environments through a batch-processing mode. Installing ThinkServer EasyManage software Y ou can install the ThinkServer EasyManage Core Server program from the ThinkServer EasyManage [...]

  • Page 280

    5. (For both Windows Server 2003 and 2008) Download Microsoft Web Services Enhancement 2.0 Service Pack 3 (LANDesk Process Manager only) from the following Web site: http://www .microsoft.com/downloads/ details.aspx?FamilyID=1ba1f631-c3e7-420a-bc1e-ef18bab66122 &DisplayLang=en. Install the software using the default settings. Note: This specifi[...]

  • Page 281

    4. Select the checkbox next to Web Server (IIS) . A dialog box displays the additional features that are required. 5. Click Add Required Features , then click Next . In the list of additional role services that can be installed, ensure that the follow are checked: v HTTP Redirection v Static Content v ASP .NET v ASP v CGI v Server Side Includes v W[...]

  • Page 282

    274 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual[...]

  • Page 283

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what t[...]

  • Page 284

    These items are not covered by the warranty: v Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts v Identification of software problem sources v Configuration of BIOS as part of an installation or upgrade v Changes, modifications, or upgrades to device drivers v Installation and maintenance of network operat[...]

  • Page 285

    Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and service name might vary by country or[...]

  • Page 286

    278 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual[...]

  • Page 287

    Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Leno[...]

  • Page 288

    estimated through extrapolation. Actual results may vary . Users of this document should verify the applicable data for their specific environment. T rademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo ThinkServer The following terms are trademarks of International Business Machi[...]

  • Page 289

    Lenovo makes no representation or warranties regarding non-Lenovo products and services, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are of fered and warranted solely by third parties. Some software might differ from its retail version (if available) and might not inclu[...]

  • Page 290

    L ’etiquette du système respecte la Directive européenne 2002/96/EC en matière de Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les dispositions de retour et de recyclage applicables aux systèmes utilisés à travers l’Union européenne. Conformément à la directive, ladite étiquette précise que le produit [...]

  • Page 291

    Battery return program This product may contain a lithium or lithium ion battery . Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly . Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http:[...]

  • Page 292

    batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôt récupérée en fin de cycle de vie selon cette norme. In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life. The label on the battery may also i[...]

  • Page 293

    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Industry Canada Class A emission compliance statement This Class A digital[...]

  • Page 294

    Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zur Angleichung der Rechtsvorschriften über die elektromagnetische V erträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu i[...]

  • Page 295

    Japan V oluntary Control Council for Interference (VCCI) statement T aiwan Class A warning statement People’s Republic of China Class A warning statement Korea Class A warning statement Appendix B. Notices 287[...]

  • Page 296

    288 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual[...]

  • Page 297

    Index Numerics 2.5-inch disk drive backplane installing 200 removing 198 2.5-inch drive cage installing 204 removing 202 A ac power LED 131 adapter boot option 185 installing 185 PCI bus, identification 185 removing 184 types and installation information 184 administrator password 255 Advanced Settings Utility (ASU) program, overview 270 Advanced S[...]

  • Page 298

    dc power LED 130 deassertion event, system-event log 28 diagnostic error codes 91 on-board programs, starting 90 programs, overview 90 test log, viewing 91 text message format 90 tools, overview 27 diagnostics program, preboot 15 dimensions 18 DIMM installation 215 installation order 215 LED 85, 136 problems 68 removing 210 types and installation i[...]

  • Page 299

    G general problems 65 getting help 275 gigabit Ethernet controller , configuring 266 gloss statement (Germany) 284 grease, thermal 226 H H8 heartbeat LED 87, 138 hard disk drive backplane connectors 147 diagnostic tests, types of 66 formatting 260 installing 197 LED 80 problems 65 removing 195 types 196 heat output 18 heat-sink retention module ins[...]

  • Page 300

    left-side cover installing 158 local area network (LAN) 16 LOG LED 78 logs system event message 38 LSI Configuration Utility overview 259 starting 260 M management, systems 15 media door , open 155 MEM LED 81 memory 16, 18 memory mirroring description 212 DIMM population sequence 214 memory module removing 210 memory module order of installation 21[...]

  • Page 301

    problems (continued) mouse 67 optional devices 72 POST 30 power 73, 123 serial port 74 software 75 undetermined 124 USB port 75 R RAID array , creating 260 rear adapter retention bracket installing 183 removing 182 rear view 130 recovering BIOS update failure 122 UEFI update failure 122 redundant power and cooling option 177 remote presence feature[...]

  • Page 302

    turning on the server 147 TÜV gloss statement 284 U UEFI update failure 122 undetermined problems 124 undocumented problems 25 United States electronic emission Class A notice 284 United States FCC Class A notice 284 Universal Serial Bus (USB) problems 75 updating server configuration 251 updating firmware 267 updating the server configuration 234[...]

  • Page 303

    [...]

  • Page 304

    Part Number: XXXXXX Printed in USA (1P) P/N: XXXXXX[...]