Lexmark 037 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Lexmark 037. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Lexmark 037 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Lexmark 037 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Lexmark 037 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Lexmark 037
- nom du fabricant et année de fabrication Lexmark 037
- instructions d'utilisation, de réglage et d’entretien de l'équipement Lexmark 037
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Lexmark 037 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Lexmark 037 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Lexmark en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Lexmark 037, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Lexmark 037, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Lexmark 037. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    MX710 Series User's Guide November 2012 www.lexmark.com Machine type(s): 7463 Model(s): 036, 037 , 236, 237[...]

  • Page 2

    Conten ts Safe ty infor matio n. ...... ........ ..... ...... ..... ...... ........ ..... ...... ..... ...... ..... ........ ...... .7 Learn ing a bout t he p rinte r..... ........ ....... ........ ........ ....... ............ ........ ....... .....9 Findi ng in formati on ab out t he pri nter. ...... .......... ...... ....... ...... ....... .....[...]

  • Page 3

    Networ kin g.. ..... ..... .... ..... ....... ..... ..... ..... .... ..... ..... ..... .... ..... ..... .... ..... ..... ....... ..... ..... .... ..... . ......... .... ..... ..... ..56 Veri fying pri nter set up... ...... ....... ...... ....... ...... ......... ....... ....... ...... ...... ...... ....... ...... .......... ..... ........ ...... ..[...]

  • Page 4

    Cancel ing an e-m ail... ....... ..... ....... ...... ...... ...... ......... ....... ...... ...... ...... ...... ...... ....... ...... ......... ............... ....1 17 Underst andi ng the e -mai l opt ions. ......... ......... ........ ............. ......... ........ ......... ....... ......... ......... .... .........117 Faxing ........ ......[...]

  • Page 5

    Findi ng pri nter se cur ity i nforma tion.... ....... ...... ....... ...... ....... ....... .......... ...... ....... ...... ....... ....... .... ..........2 37 Mainta ini ng the p rinte r... ..... ........ ..... ..... ...... ..... ........ ...... ..... ..... ........ ..... ..23 8 Cleani ng the prin ter par ts..... ....... ....... ...... ....... .[...]

  • Page 6

    Solvi ng home scree n appl icat ions p robl ems... ...... ...... ..... ....... ........ ...... ...... ...... ...... ...... ..... .......... ..... . ...337 Embedd ed W eb Ser ver do es not open ...... ......... ........ .............. ........ ........ ......... ......... ......... ......... ..... ...338 Contacting customer support..................[...]

  • Page 7

    Safety information Connect t he power cord t o a proper ly gro unded e lectric al out let th at is ne ar the product and ea sily acce ssible. Do not p lace or use this product near water o r wet l ocati ons. CAUTION—PO TENTIAL IN JURY: Th is pro duct us es a las er. Use of contro ls or ad justm ents o r perf ormance of proce dures ot her t han th[...]

  • Page 8

    Refer serv ice or repair s, othe r than thos e des cribed in the u ser do cument ation, to a se rvic e repre senta tive. CAUTION —SHOCK HA ZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cor d from the electrical outlet and di sconnect all cables from the printer before proceeding. CAUTION ?[...]

  • Page 9

    Learni ng about the prin ter Finding informa tion about th e printer What are you looking for? Find it here Initia l setup in struct ions: • Connecting the printer • Installin g the print er software Setup documentation—The setu p documentation came with the pr inter and is also a vailable on the Lexmark W eb site at http://support.lexmark. c[...]

  • Page 10

    What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentati on • Driver d ownloa ds • Live chat support • E ‑ mail support • Voice support Lexmark Support We b site— http://support.le xmark.com Note: Select your country or region, and then select your product to view the a[...]

  • Page 11

    4 3 2 1 5 1 Right s ide 15 cm (6 in.) 2 Fron t 39.4 c m (1 5.5 in .) 3 Left side 15 cm (6 in.) 4 Rear 15 cm (6 in.) 5 Top 15 c m (6 in. ) Printer configurations CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for stabilit y. You mus t use eith er a print er st and or printer base if you are us ing mul tipl[...]

  • Page 12

    Basic model 2 3 4 5 6 7 1 1 Automatic document f eeder (ADF) 2 ADF tr ay 3 ADF bi n 4 Standard b in 5 Printer control panel 6 100 ‑ shee t multipurpose feeder 7 Standard 5 50 ‑ sheet tray Learning about t he prin ter 12[...]

  • Page 13

    Fully con figured model The fo llowin g illu stra tion sho ws th e ma ximum number of op tiona l tra ys that are s uppor ted b y the p rint er. F or mor e informa tion on othe r config uratio ns, vis it ww w.l exmar k.com/mu ltifun ctio nprint ers . 4 1 2 3 1 Optio nal 5 50 ‑ sheet tray 2 Optio nal 2 50 ‑ sheet trays 3 Caster base 4 Option al 2[...]

  • Page 14

    Using the ADF and scan ner glass Automatic d ocument f eeder (ADF) Scanner glass ABC Use the A DF for mu ltiple ‑ page docum ents inc luding two- sided (duplex) pages. Use the scanner glass for single ‑ page documents, book pages, small items (such as postcards or photo s), transparenci es, photo paper, or thin media (such as mag azine clip pin[...]

  • Page 15

    Understandin g the printer control panel Using the printer control panel 1 @ ! . 2 A B C 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R S 8 T U V 9 W X Y Z * 0 # C 8 7 6 1 2 3 4 5 9 Use the To 1 Display • View the printer status and messages. • Set up and operate the prin ter. 2 Home button Go to the home screen. 3 Sleep button Enable Sleep mode or Hi[...]

  • Page 16

    Indicator light color and its corresponding printer st atus Indicator light Printer st atus Off The print er is o ff or in Hibernate mo de. Blinking green The printer is warming up, proc essing data, or pri nting. Solid gree n The print er is o n, but idl e. Blinking red The print er requ ires user interventi on. Sleep button light color and it s c[...]

  • Page 17

    Touch To 5 FTP Access the File Transfer Protocol (FTP ) menus and scan docum ents directly to an FTP server. 6 Arrows Scroll up or do wn. 7 Forms and Favorites Quickly find and print frequently used online forms. 8 Menu icon Access the printer menus. Note: The menus are availabl e only when the print er is in Ready state. 9 Bookmarks Create, organi[...]

  • Page 18

    Feature Description Warn ing If an error condi tion occurs, t hen this icon appear s. Status message bar • Sho w th e c urr en t pri nte r st atu s su ch as Rea dy or Busy . • Show printer conditions such as Toner L ow or Car tridge Low . • Show intervention messages so the printer can continue processing. Printer IP address Example: 123.123.[...]

  • Page 19

    Other to uch- scree n butto ns Touch To Acce pt Save a se tting. Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving chan ges. Reset Reset v alues on the screen. Underst anding the print er contro l panel 19[...]

  • Page 20

    Setting up and usin g the home screen applications Notes: • Your home screen, i cons, a nd but tons m ay vary depen ding o n your ho me scre en custo mizat ion set tings, adminis trativ e setup , and a ctiv e applicat ions . • There may be additio nal so lutions and a pplicatio ns avai lable for purchas e. To l earn m ore, vis it www.lexmar k.c[...]

  • Page 21

    3 Look for IP Address . The IP addr ess app ears as fo ur sets of n umbers sep arated by period s, such as 123.123.123. 123. For Macintosh users Note: This is applic able o nly in Mac O S X version 10.5 or later. 1 From the Apple menu, nav igat e to: System Pref eren ces > Network 2 Click Ethernet , Wi ‑ Fi , or AirPo rt . 3 Click Adva nce d &[...]

  • Page 22

    Understanding th e different ap plication s Use To Card Co py Scan and print both si des of a card on a single pa ge. For more informati on, see “Setting up Card Copy” on page 23. Fax Scan a document, and then send it to a f ax number. For more inform ation, see “Faxing” on pag e 120. Forms and Favorites Quickly fin d and print frequently u[...]

  • Page 23

    Setting up Forms and Favorites Note: A later versio n of this User 's Guid e may co ntain a di rec t link to the Administ rator’s G uide of thi s appl ication. To check f or upda tes of thi s User’s Guid e , go to htt p:// suppo rt.l exma rk.c om . Use To Streamline work processes by letting you qui ckly fin d and print frequently used onl[...]

  • Page 24

    3 Change t he defa ult scann ing option s, if ne cessary. • Default tray —Select th e default tray to be used for p rinting scan images. • Defaul t numb er of copies —Spec ify the number of copies th at sho uld automatically print when th e application is used. • Defaul t contra st sett ing —Specify a setting to increase or decrease the[...]

  • Page 25

    Set ting up Mu lti Se nd Note: A later versio n of this User 's Guid e may co ntain a di rec t link to the Administ rator's Guide of this applic ation. To check f or upda tes of thi s User's G uide , go to htt p://suppo rt.le xmark .com . Use To Scan a document, and then send the sca nned documen t to multiple destinations. Note: Mak[...]

  • Page 26

    Setting up Scan to Netwo rk Note: A later versio n of this User 's Guid e may co ntain a di rec t link to the Administ rator’s G uide of thi s appl ication. To check f or upda tes of thi s User's G uide , go to htt p://suppo rt.le xmark .com . Use To Scan a document and send it to a shar ed networ k folder. You can define up to 30 uniqu[...]

  • Page 27

    Exporting and impo rting a configura tion You can e xport config uration sett ings int o a text file, a nd then import the f ile to a pply th e setti ngs to o ther printers . 1 Open a Web browser, and then type the print er IP address in the ad dress field. Note: View the printer IP address on th e printer home s creen. The IP addres s appears as f[...]

  • Page 28

    Additional printer setup Installing internal options CAUTION —SHOCK HA ZARD: If you are access ing the c ontroll er board o r instal ling opt ional hardwa re or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet befo re cont inuing . If you have a n[...]

  • Page 29

    Accessing the co ntroller board Note: This task requires a flat ‑ head screwdri ver. CAUTION —SHOCK HA ZARD: If you are access ing the c ontroll er board o r instal ling opt ional hardwa re or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet bef[...]

  • Page 30

    3 Remove the shield. 2 1 4 Use the followi ng illust ration to locate the appropria te connecto r. Warning—Pote ntial Da mage: Contr oller board electron ic components ar e easily damaged by s tatic electricit y. Touch a m etal surfac e on th e print er befo re touching any co ntrolle r boa rd ele ctroni c com ponents or connect ors. 1 2 3 1 Lexm[...]

  • Page 31

    5 Rea ttach th e sh ield, and then al ign the screws with t he holes. 1 2 6 Tigh ten the scre ws on the sh ield. Additi onal pr inter se tup 31[...]

  • Page 32

    7 Clos e th e acce ss co ver. Installing a memory card CAUTION —SHOCK HA ZARD: If you are access ing the c ontroll er board o r instal ling opt ional hardwa re or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet befo re cont inuing . If you have a[...]

  • Page 33

    3 Alig n the no tch ( 1) on the me mory car d with the ridge (2) on the con nector. 1 2 4 Push the memo ry card straight into the co nnector, and th en push the card towa rd t he contro lle r board wall un til it cl icks into plac e. 5 Reattach the cont roller boar d shield, and th en the cont roller board ac cess cove r. Additi onal pr inter se tu[...]

  • Page 34

    Installing an op tional card CAUTION —SHOCK HA ZARD: If you are access ing the c ontroll er board o r instal ling opt ional hardwa re or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from the electr ical ou tlet be fore cont inui ng. If you have oth er device s atta ched to[...]

  • Page 35

    4 Push the c ard firmly in to place as shown in the ill ustrati on. Warning—Pote ntial Da mage: Improper inst allati on of the c ard m ay ca use da mag e to th e card and the contr ol ler bo ard. Note: The entir e lengt h of th e conne ctor on th e card must to uch an d be fl ushed a gainst t he con trolle r boar d. 5 Close the co ntrolle r board[...]

  • Page 36

    Installing an Inte rnal Solutions Port The con trol ler bo ard supp orts o ne optional Lexm ark In ternal Soluti ons P ort (I SP) . Note: This task requires a flat ‑ head screwdri ver. CAUTION —SHOCK HA ZARD: If you are access ing the c ontroll er board o r instal ling opt ional hardwa re or memo ry device s so metim e after sett ing up th e pr[...]

  • Page 37

    4 Remove the metal cover from the ISP o pening. a Loosen the screw. b Lift the m etal cover, and then pu ll it ou t compl etely. 1 2 3 Additi onal pr inter se tup 37[...]

  • Page 38

    5 Align th e post s of t he pl astic br acket t o the h oles o n the cont roller boa rd cage , and the n pres s the plastic b racket on the c ontrol ler boar d cage u ntil it clicks into plac e. Note: M ake sure that the p lasti c bracket has la tched c ompletely, an d that th e plastic bracket i s seated firmly on the cag e. 6 Install the ISP o n [...]

  • Page 39

    7 Lower the I SP to ward the p lastic b rac ket unt il the I SP is sea ted betw een the gu ides of the plas tic b racke t. 8 Use the pr ovid ed thum bscre w for the ISP to at tach the plas tic b racket to t he ISP. Note: Turn the screw clockwise, enough to hold th e ISP in place, b ut do no t tig hten it yet. Additi onal pr inter se tup 39[...]

  • Page 40

    9 Atta ch the two prov ided screws to sec ure t he ISP mounting bracke t to th e co ntroller boa rd shie ld. 10 Tigh ten the thu mbsc rew th at is attach ed to the ISP. Warning—Pote ntial Da mage: Do not scr ew it on too ti ght ly. Additi onal pr inter se tup 40[...]

  • Page 41

    11 Connect the ISP s olution interface c able int o the receptac le of th e controller board. Note: The plug s and recepta cles are c olor-cod ed. Installing a printer hard dis k Note: This task requires a flat ‑ head screwdri ver. CAUTION —SHOCK HA ZARD: If you are access ing the c ontroll er board o r instal ling opt ional hardwa re or memo r[...]

  • Page 42

    3 Locate t he approp riate co nnector o n the cont roller boa rd cage. Note: If an op tiona l ISP is curr entl y inst alled, then t h e print er hard dis k must b e ins talle d on to the ISP. Additi onal pr inter se tup 42[...]

  • Page 43

    To inst all a prin ter hard di sk onto t he ISP: a Remov e the screws attache d to the pr inter hard disk m ounting brac ket, and the n rem ove the brack et. b Align the stando ffs of the pri nter h ard disk to th e hole s in the ISP, and t hen pr ess t he printe r har d disk down until the standoffs are in place. Instal lation war ning: Hold only [...]

  • Page 44

    To inst all a prin ter hard di sk dir ectly on th e cont roller boa rd cage: a Align the standoffs of the print er har d disk to the hol es in the contr oller board cag e, and then pre ss the print er hard disk down until the standof fs are in place. Instal lation war ning: Hold only the edges of the printe d ci rcuit bo ard assemb ly. Do n ot touc[...]

  • Page 45

    b Use the two prov ided sc rews t o attach the pr inter har d disk m ount ing brac ket. c Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plug s and rece ptacles are co lor ‑ cod ed. Additi onal pr inter se tup 45[...]

  • Page 46

    Additi onal pr inter se tup 46[...]

  • Page 47

    Removing a printer h ard di sk Note: This task requires a flat ‑ head screwdri ver. CAUTION —SHOCK HA ZARD: If you are access ing the c ontroll er board o r instal ling opt ional hardwa re or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet befo[...]

  • Page 48

    3 Remove the screws holdi ng the pr inter hard di sk in pla ce. 4 Remove the p rinter hard disk. 5 Set a side the pr inter hard disk. Additi onal pr inter se tup 48[...]

  • Page 49

    Installing hardware options Order of ins tallation CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. CAUTION —SHOCK HA ZARD: If you are access ing the c ontroll er board o r instal ling opt ional hardwa re or memo ry device s so metim e after sett [...]

  • Page 50

    1 2 2 Unpack the optional tray, and th en re move all pack ing mat erial. 3 Pull out the tray com pletely from the bas e. 4 Remove any p acking materia l from in side the tra y. 5 Insert th e tra y into the bas e. 6 Pla ce the tr ay ne ar th e printe r. 7 Lock the wheels of th e caster base to s ecure the printer, then align the prin ter wit h the [...]

  • Page 51

    8 Connect the p ower c ord to the prin ter, th en to a pro perly gr ounded electrical o utlet, and then turn on the print er. Additi onal pr inter se tup 51[...]

  • Page 52

    2 1 Note: W hen the pri nter software a nd any o ptional t rays ar e installed, you may need to manuall y add th e opti ons in th e print er dr iver t o make t hem avai labl e for pr int jobs. Fo r mo re information, see “Updating availab le op tions i n th e printe r drive r” o n page 5 5. To unin stall the op ti onal t rays, slide the lat ch [...]

  • Page 53

    4 5 6 7 3 Use the To 1 EXT port Connect additional devi ces (telephone o r answering machine) to the printer and the telephone line. Use this port if you do no t have a dedicated fax line for the printer and if this connect ion method is supported in your country or region. Note: Remove the plug to ac cess the port. 2 LINE port Connect the printer [...]

  • Page 54

    Organi zing c ables Attach the Ethernet cable and power co rd, and then neatly tu ck the cables in the channels at the back o f the printer. Setting up the printer software Installing the printer software Notes: • If you in stalle d the prin ter s oftware on the co mputer b efore but ne ed to rein stall the so ftware, then uni nstal l the curren [...]

  • Page 55

    2 Doub le ‑ c lic k th e so ftw are ins tal ler pack age . Wait for the in stall atio n dialog to ap pear . If you are using a Software and Do cument atio n CD and the installation dialog does not appear, then do the following: In Windows 8 From th e Search char m, type run , a nd then navigate t o: Apps list > Run > type D:setup.exe > [...]

  • Page 56

    5 Do either of the following: • Click Update Now ‑ Ask Pr inte r . • Under Co nfigurat ion O ptions, manual ly add a ny inst alled har dware opti ons. 6 Click Apply . For Macintosh users 1 From the A pple m enu, n aviga te to eithe r of t he follo wing: • Syst em Pre feren ces > Print & Sca n > select your printer > Option s &a[...]

  • Page 57

    Installi ng the pri nter on an Ethernet network For Windo ws user s 1 Obtain a co py of th e software installer pa ckage. • From t he So ftwar e and D ocume ntati on CD that came with your printer. • From ou r Web sit e: Go to htt p:// suppo rt.le xma rk.c om , and then navigat e to: SUPPORT & DOWNLOAD > select your pr inter > se lect[...]

  • Page 58

    c Sele ct a dest in ati on, an d th en clic k Cont inue . d From the Easy In stall screen , cl ick Install . e Type the use r passw ord, and th en click OK . All the ne cessary a pplicatio ns are in stalled on the comp uter. f Click Close when insta llation is co mplete. 4 Add the printer. • For IP pr inting : a From the Apple menu, n avigate to [...]

  • Page 59

    – 802.1X– RADIUS If you are installing the printer on an 802.1X network, then you may need th e following: • Authen ti cation ty pe • Inner auth enti catio n ty pe • 802.1X user na me and password • Certificates – No security If your wir eless n etwork do es not us e any type o f sec urity, th en you will no t have any sec urity inf o[...]

  • Page 60

    Connecting the printer to a wireless network us ing Wi ‑ Fi Protected Setup Before you be gin, ma ke sure that: • The access point (wireless router) is Wi ‑ Fi Protected Se tup ( WPS) c ert ified or WP S ‑ comp atible . For more info rmati on, se e th e do cume ntat ion that came w ith your acce ss p oint. • A wireless netwo rk adapter in[...]

  • Page 61

    3 Modi fy th e sett ings to ma tch th e set tings of your acce ss poi nt (wirel ess r outer ). Note: M ake su re to enter the c orr ect SS ID, se curi ty me thod , presh are d key o r passp hrase, net work mode, and channe l. 4 Click Submi t . 5 Turn of f the pr inter, and then d iscon nect the Ethern et cable . Then wai t for at le ast five second[...]

  • Page 62

    c Pres s Enter , or click OK . 3 To sel ect the pr inter that has cha nged, do ei ther o f the followi ng: • Press a nd hol d the pr inter , and t hen se lect Printer prop erti es . • Right ‑ click the print er, an d then sel ect Pri nter pro perti es (W indo ws 7 or late r) or P rop erties (ea rl ier vers io ns). Note: If there is more than [...]

  • Page 63

    After in stalling the se rial or co mmunic ation (COM) por t, config ure the printer and the co mpute r. Make sure you hav e connected the serial cable to th e COM port on your print er. 1 Set the pa rame ters in the pr int er. a From the pr int er co ntrol p anel , nav igate to t he menu fo r the po rt se tting s. b Locate t he menu for the ser ia[...]

  • Page 64

    In Windows 7 or earlier 1 Click or click Start , and then cli ck Run . 2 In th e Start Sea rch or Run di alog, type devmgmt.msc . 3 Press Enter or click OK . b Double ‑ click Ports (COM & LP T) to expa nd the l ist o f availabl e port s. c Do either of the following: • Press and hold the COM port where you attached the serial cable to your [...]

  • Page 65

    Loading paper and specialty media The sele ction and h andlin g of pape r and spec ialty me dia can af fect how r eliably do cument s print . For mo re infor mation , see “Avoid ing jams” on page 256 a nd “Sto ring paper” on pa ge 90. Setting the pap er size and typ e From the home s creen navig ate to : > Paper Me nu > Paper Size/Typ[...]

  • Page 66

    2 Squeeze and slide the width guide to the correct position for t he size of the pape r being loaded until it clicks into place . 2 1 Note: U se t he pape r si ze indi cators at th e bo ttom o f th e tray to h elp pos ition the guides . Loading pape r and specialt y media 66[...]

  • Page 67

    3 Unlock the length gu ide, and then squ eeze and slide the guide to the correct posit ion for the size of t he paper being loa ded . 3 1 2 Notes: • Lock th e leng th gu ide fo r all paper s izes. • Use th e paper si ze indica tors at the bo ttom of th e tray t o help p ositi on the gu ides. Loading pape r and specialt y media 67[...]

  • Page 68

    4 Flex the sheets ba ck and forth to loosen t hem, and then fan them. Do n ot fold or crease t he paper. Straight en the edges on a level su rface. 5 Load th e paper stack with the pr intabl e side fa cedown f or one ‑ side d printin g. Note: M ake sure the p aper or envelo pe is loaded properly. One ‑ sided printing Two ‑ sided (duplex) prin[...]

  • Page 69

    • Do not slide t he paper into th e tray. Load paper as shown in the i llust ration . • If you are loading envelopes, then make sure t hat the flap side is facing up and the envelopes are on the left side o f the tray. Loading pape r and specialt y media 69[...]

  • Page 70

    • Make su re the p aper i s below the solid l ine, wh ich is th e maxim um paper fill in dicator . Warn ing —Pot ent ial D amag e: O verfilli ng the tray ca n cause paper ja ms. Loading pape r and specialt y media 70[...]

  • Page 71

    • When using ca rd sto ck, labels, or other t ypes of specia lt y me dia, make s ure the p aper i s below the das hed li ne, whic h is the alt ern ate pap er fi ll i ndi cat or. 6 For cu sto m ‑ or Un iversal ‑ size paper, adjust t he pape r guide s to l ightl y touch the si des of the st ack, and then l ock the len gt h gu ide. Loading pape [...]

  • Page 72

    7 Ins ert th e tra y. 8 From the printe r control p anel, set the pape r size and pap er typ e in the Pape r menu to ma tch the pape r loade d in the tray. Note: Set the corr ect pape r size a nd t ype t o avoid p ap er jam s and p rint qua lity pr oble ms. Loading the 2100 ‑ sheet t ray CAUTION—PO TENTIAL IN JURY: To reduce the risk of equipme[...]

  • Page 73

    Loading A5 ‑ size paper a Pull up a nd slid e the width gui de to t he posi tion for A5. L G L O F C F O L I O LT R A 4 A 5 1 L G L O F C F O L IO LT R A 4 A 5 2 L G L O F C F O L I O LT R A 4 A 5 b Squeeze, and then slide the lengt h guide to the position for A5 until it clicks into place. 1 2 Loading pape r and specialt y media 73[...]

  • Page 74

    c Remove the A5 length guide from its holder. 1 2 d Insert the A5 len gth guide in to its des ignated slo t. Note: Press th e A5 length gu ide until it clicks int o pla c e. Loading A4 ‑ , letter ‑ , leg al ‑ , oficio ‑ , and folio ‑ size paper a Pull up a nd slid e the widt h gui de to the correc t pos ition fo r the s ize o f paper yo u[...]

  • Page 75

    b If the A5 length guide is still attach ed to the lengt h guide, then re move it from it s place. If t he A5 length gu ide is not attached, then proc eed to step d. c Put the A5 l ength g uide in its holder. 2 1 Loading pape r and specialt y media 75[...]

  • Page 76

    d Squeeze, and then slide the length guid e to the correct position for the paper size you are loading. L G L O F C F O L I O LT R A 4 A 5 3 Flex the sheets ba ck and forth to loosen t hem, and then fan them. Do n ot fold or crease t he paper. Straight en the edges on a level su rface. 4 Load th e paper stack with the pr intabl e side fa cedown f o[...]

  • Page 77

    One ‑ sided printing Two ‑ sided (duplex) printing ABC ABC • Make su re the p aper i s bel ow the m aximu m paper fill ind icato r. Warning—Pote ntial Da mage: Overfilli ng the tr ay can ca use pap er jams. 5 Ins ert th e tra y. Note: Press the paper stack down while inserting the tray. Loading pape r and specialt y media 77[...]

  • Page 78

    LG L O FC FO L IO LTR A 4 A 5 6 From the printe r control p anel, set the pape r size and pap er typ e in the Pape r menu to ma tch the pape r loade d in the tray. Note: Set the corr ect pape r size a nd t ype t o avoid p ap er jam s and p rint qua lity pr oble ms. Loading the multipurpose feeder 1 Pull do wn the multi purpose f eede r door . Note:[...]

  • Page 79

    2 Pull the multipurpo se feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 3 Slide the widt h gui de to the corr ect posi tion fo r the size o f the paper you a re loa ding. Note: Use the paper size in dicato rs on the b ottom of t he tray to help po sitio n the guid es. Loading pape r and [...]

  • Page 80

    4 Prepare the paper or specialty media for loading. • Flex the sheets ba ck and forth to loosen them, and then fan them. Do not fold or cr ease the paper. Straigh ten the edges on a level surface. • Hold transparencies by the edges , and then fan them. Straighten the edges on a level surface. Note: Avoid t ouching the printabl e side of th e tr[...]

  • Page 81

    • Load only one size and type of paper o r special ty medi a at a ti me. • Make sure the p aper fits loosely in t he multipurpo se feeder, lies flat, and is not bent or wrinkled. One ‑ sided (simplex) p rinting Two ‑ sid ed (duplex) printing ABC • Load envelopes with the flap side down and on the left of th e multipurpose feeder. Warn ing[...]

  • Page 82

    6 For c ustom- o r Univ ersal - siz e paper, a djust th e width guide s to lig htly touc h the s ides o f the sta ck. 7 From the pr inter co ntro l pan el, set the pap er si ze and type i n the P aper me nu to ma tch th e paper loa ded in t he tray. Note: Set the corr ect pape r size a nd t ype t o avoid p ap er jam s and p rint qua lity pr oble ms[...]

  • Page 83

    3 Change the pape r siz e and type s ettin gs for the tr ays you a re linki ng. • To li nk tra ys, make s ure th e pap er siz e an d type f or th e tray mat ch tha t of th e ot her tra y. • To unl ink trays, make sure the p aper size or ty pe for th e tray does not matc h th at of th e othe r tray. 4 Click Submi t . Note: You can al so cha nge [...]

  • Page 84

    • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > Paper Me nu > Custom Type s . 3 Select a custo m paper t ype na me, and then sel ect a paper ty pe. Note: P aper is the fact ory def ault pape r type f or all us er ‑ define d custom names. 4 Click Submi t . Using the prin[...]

  • Page 85

    Paper and specialty media guide Notes: • Make su re the paper size , type , and weig ht ar e set co rrec tly on the com puter or on t he pri nter contro l pane l. • Flex, fan, and straighten specialt y media b efore loadi ng it. • The printer may print at a reduced speed to prev ent damage to the fuser. • For more informat ion o n card s to[...]

  • Page 86

    – Have bent corners. – Have rough, cockle, o r laid fin ishes. • Adjust the width guides to fit the width of the envelopes. • Before loading the envelopes on the tr ay, flex the stack of envelop es back and forth to loosen them, and then fan them. Straighten the edges on a level su rface. Note: A combina tion of high humidit y (over 60%) a [...]

  • Page 87

    Tips on us ing transp arencies • From the print er co ntrol panel , set t he pape r si ze, type, t exture, and weig ht in the Pap er me nu to m atch t he transparencies loaded in the tray. • Print a test page on th e transparencies being considered for use before buying large quantities. • Use transpar encies desig ned specific ally for laser[...]

  • Page 88

    Grain direction Grain ref ers to t he alignm ent of t he pape r fibers in a sh eet of pap er. G rain is e ither grai n long , running the length of the paper , or grain short , runn ing the wid th of t he paper . For 60–176 g /m 2 (16–4 7 ‑ lb) pa per, gra in lon g paper is recom mended. Fiber content Most h igh ‑ qua lity xerogra phic pa p[...]

  • Page 89

    • Thickness (impacts how much can be loaded into a t ray) • Surfac e roug hness (measur ed in S heffiel d unit s, imp acts pri nt cla rity and h ow well toner fu ses to the pap er) • Surface friction (determin es how easily sheets can be separated) • Grain and form ation (impac ts cu rling, which a lso inf luence s the mechani cs of ho w th[...]

  • Page 90

    For more informati on about Lexmark, visit www.lexma rk.co m . Genera l sust ainabi lity-rel ated infor mation can be f ound at the Envi ronm ental Sust ainab ili ty link. Storing paper Use these paper storag e guidelines to help avoid jams and uneven print quality: • For best resu lts, store paper where the tem perature is 21°C (70 °F) and the[...]

  • Page 91

    Paper si ze 1 Dimensions Stan dard or optional 250 ‑ or 550 ‑ sh eet tray 2100 ‑ sheet tray Multipurpose feeder Duplex ADF Scanner glass Legal 216 x 356 mm (8.5 x 14 in.) Executive 184 x 26 7 mm (7.3 x 10 .5 in.) X Oficio ( Méxic o) 216 x 340 mm (8.5 x 13 .4 in.) Folio 216 x 330 mm (8.5 x 13 in.) Statement 14 0 x 21 6 mm (5.5 x 8.5 in.) X Un[...]

  • Page 92

    Paper types and we ights supp orted by th e printer The p rinter engi ne s uppor ts 60 –17 6 ‑ g/m 2 (16–47 ‑ lb) p aper wei ghts. Note: Labels, transparencies, envelopes, and card stock always print at redu ced speed. Paper type 250 ‑ or 550 ‑ sheet tray 2100 ‑ sh eet tray Multipurpose feeder Duplex ADF Scann er g lass Paper Card S t[...]

  • Page 93

    Printing Printing forms and a docume nt Printing forms Use the Forms and Favor ites applica tion to quickl y and eas ily acces s frequen tly us ed form s or ot her i nformat ion th at is regul arly p rinted . Befo re you can us e this applica tion, first set i t up on t he prin ter. For mo re inf ormat ion, s ee “Set ting up For ms and Fav orit e[...]

  • Page 94

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such as 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > Print Setting s > Quali ty Menu > Toner Da rkness . 3 A[...]

  • Page 95

    • If you insert the flash dr ive when the printer requires attention, such as when a jam has occurr ed, then the printer ignor es th e flas h drive. • If you ins ert t he flash d rive while the print er is pr ocessi ng o ther pri nt job s, then Busy app ears on the pri nter display. Af ter these print jobs ar e proce ssed, you m ay need to view[...]

  • Page 96

    Recommended flas h drives File t ype • Lexa r Jump Drive Fir eFly (5 12MB and 1 GB) • SanDi sk Cruz er Mi cro (512 MB an d 1G B) • Sony Micro Vault Classic (512MB and 1GB) Documents: • .pdf • .xps Imag es : • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .t if • .png • .fls Printing confidential a nd other held jobs[...]

  • Page 97

    2 Touch Submit . Printing confiden tial and o ther held job s Note: Confiden tial and Veri fy print jobs ar e automat ically d eleted from m emory a fter pr inting. Repeat and Res erve jobs are hel d in the pri nter until you delete them. For Windo ws user s 1 With a d ocu ment open, clic k File > Print . 2 Click Properties , P refer ence s , Op[...]

  • Page 98

    • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Confi gurat ion > O ther S ettin gs tab > Security > Conf iden tia l Pr int S etup . 3 Modify th e settin gs: • Set a m aximu m num ber of PIN entr y at tempt s. When a use r exceeds that number, all of the jobs for that user are de[...]

  • Page 99

    In Wind ows 8 From th e Search char m, type run , a nd then navigate t o: Apps list > Run > type control printers > OK In Wind ows 7 or e arlie r a Click o r click Start , and then c lick Run . b In the Sta rt Searc h or Run d ialo g, type control printer s . c Pres s Enter , or click OK . 2 Doub le ‑ click the print er icon. 3 Select th[...]

  • Page 100

    Copying Automatic d ocument f eeder (ADF) Scann er glass ABC Use the ADF for mult iple ‑ page documents includin g two-sided (duplex) pages. Use the scanner glass f or single-page documents , book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine cli ppings). Making copies Making a qu i[...]

  • Page 101

    • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 Adjust the paper guide s. 3 From the home s cre en, n avig ate to : Copy > specify the copy sett ings > Copy It Copyin g usin g the scanne r glass 1 Place an orig inal do cument f acedo wn on the scanne r glas s in the upper le ft corne r. 2 From the home s cre en,[...]

  • Page 102

    3 Navigate to: Copy to > select the tray t hat cont ains tr ansparencies > Copy It If there are no trays that cont ain transparencies, then navigate to: Manu al Feeder > > select the size of the transp arencies > > Transparen cy > 4 Load transparencies into the multipurpose feed er, and then touch Copy It . Copyin g on le tterh[...]

  • Page 103

    Customizing copy s ettings Copyin g to a diff erent si ze 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items[...]

  • Page 104

    Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper gui[...]

  • Page 105

    3 From the home s cre en, n avig ate to : Copy > Si des (Du plex ) > select t he prefe rred du plexi ng me thod Note: For the preferred duplexing method, th e first number repre sents sides of the original documents wh ile the seco nd nu mber repres ents sides o f the copy. F or exa mple, se lect “2 sided to 2 sided” i f you h ave tw o-si[...]

  • Page 106

    5 Touch . 6 Touch t he butt on th at best r epres ents t he conte nt sour ce of t he docu ment yo u are cop ying. • Color L aser —The original doc ument was print ed usi ng a colo r lase r print er. • Inkjet —The ori ginal do cument was prin ted us ing an inkje t prin ter. • Magazine —The o riginal docum ent is f rom a maga zine. • Pr[...]

  • Page 107

    3 From the home s cre en, n avig ate to : Copy > Advan ced O pti ons > Separa tor S heet s Note: S et Co llate t o “1,2 ,3 ‑ 1,2,3” to place separator sheets bet ween copies. If Collate is set to “1,1,1 ‑ 2,2,2,” then the sep arator sheets are added t o the end of th e copy job. For more info rmatio n, see “C ollating copi es”[...]

  • Page 108

    Creatin g a custom copy job The cus tom co py job or jo b build is use d to co mbine o ne or m ore se ts of origina l docum ents into a s ingle copy job. Each set may be scanne d usi ng differ ent jo b para meters . When a copy job is subm itted and Cu stom Jo b is enab led, the scanne r sca ns th e first set of origi nal do cument s usi ng th e sp[...]

  • Page 109

    4 Enter the required informat ion depending on the header or foot er you selected, and then touch Done . 5 Touch , and then press . Placing an overlay message on each page An overlay messag e can be placed on each page. The me ssage choic es are Urgent, Confidential, Copy, Custo m, and Draft. 1 Load an o rigina l docum ent fa ceup, sho rt ed ge fir[...]

  • Page 110

    Understanding th e copy options Copy from This option opens a scre en where you can select the pa per size of the original document. • Touch t he paper size that mat ches t he origi nal doc ument. • To cop y an orig ina l do cum ent tha t co nta ins mi xed pap er siz es wi th t he s ame w idt h, tou ch Mixed Sizes . • To set the printe r to a[...]

  • Page 111

    Copies This op tion l ets you set the nu mber of co pies to be pri nted. Content This opt ion lets yo u set t he origi nal do cument typ e and so urce. Select f rom th e followi ng cont ent typ es: • Graphi cs —The original document is mostly business ‑ type gr aphics s uch as pie charts, ba r cha rts, and ani mations . • Photo —The origi[...]

  • Page 112

    • Header/Foo ter —This ins erts date or t ime, pag e number , Bate s numb er, or cus tom te xt, and t hen pr ints them in the specified header or foot er location. • Margi n Sh ift —Thi s incr eases or reduce s the size of th e margin of a pag e by shi ftin g the scanne d imag e. Touch or to set the m argin you wan t. If th e addit ional ma[...]

  • Page 113

    E-mailing Automatic d ocument f eeder (ADF) Scann er glass ABC Use the ADF for mult iple ‑ page documents includin g two-sided (duplex) pages. Use the scanner glass f or single-page documents , book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine cli ppings). Setting up the printer to[...]

  • Page 114

    Creating an e-mail shortcut Creati ng an e-ma il sh ortcut usi ng the Em bedde d Web Server 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such as 1 23.123.123.123. • If yo[...]

  • Page 115

    E-mailing a document You can us e the pr inter to e ‑ m ail sca nned do cument s to on e or m ore re cipient s in a number o f ways. You can typ e the e ‑ mail add ress, us e a shor tcut n umber , or use t he addr ess bo ok. You can al so use the Mul ti Send or My Short cut applicat ion from t he printer home screen. For mo re informat ion, see[...]

  • Page 116

    Sending an e ‑ mail usin g the addres s book 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the sca[...]

  • Page 117

    3 From the home s cre en, n avig ate to : E-mail > Rec ipi ent( s) > ty pe the e ‑ mail addr ess > Done > Send as 4 Touch the bu tton that repr esent s th e file t ype you want to send . • PDF —Create a sing le file with multiple p ages. • Secure PDF —Create an encr ypted PDF fi le that prote cts the file conten ts from unaut [...]

  • Page 118

    Original Size This op tion l ets you set the pap er size of the docum ents you are going to e ‑ mail. When O riginal Size is set to Mixed Sizes, yo u can scan an origi nal do cument that co ntains mixed pap er siz es (le tter ‑ and legal ‑ si ze p age s). Darkness This opt ion let s you adjus t how light or dark your sca nned do cument s are [...]

  • Page 119

    Page Setup This option lets you chang e the follo wing sett ings: • Sides ( Duplex) —T his sp ec ifies if t he or igina l do cum ent is pr int ed on o nly one si de or o n bo th si des of the pape r. This also identifies what needs to be scanned for inclusion in the e-mail. • Orientat ion —This spec ifies the or ienta tion of the o rigi nal[...]

  • Page 120

    Faxing Automatic d ocument f eeder (ADF) Scann er glass ABC Use the ADF for mult iple ‑ page documents includin g two-sided (duplex) pages. Use the scanner glass f or single-page documents , book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine cli ppings). Setting up the printer to fa[...]

  • Page 121

    Choos ing a fax conn ecti on Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax l ine To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the telephone cable to an active analog wall jack. Faxing 121[...]

  • Page 122

    Tips fo r this s etup: • You c an set t he printer to re ceiv e faxes auto matic ally (Auto Answer On) or manu ally (A uto A nswer Off). • If y ou want to r eceive faxe s auto mati cally (Aut o Ans wer O n), th en set th e pr inter t o pic k up o n any number of r ings that you wa nt. Setup 2: Printer is sharing the li ne with an answering mach[...]

  • Page 123

    Connec ted to dif ferent wa ll jacks P H O N E L IN E To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips fo r this s etup: • If yo u hav e only one te leph one n umbe r on yo ur l ine, t hen yo u n[...]

  • Page 124

    Setup 3: Printer is sharing the li ne with a telephone subscribed to voice mail s ervice 02 To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the telephon e to the port of th e printe r. Tips f[...]

  • Page 125

    • You can also set the pri nter to receive fax es auto matic ally (Au to Answer On), bu t you need to turn off the vo ice mail serv ice when you a re expecting a fax. This setting wo rks best if you are usin g voice mai l more oft en than fax. Scenario 2: Digital Subscriber Line (DSL) A Digital Subsc riber Li ne sp lits your r egular teleph one l[...]

  • Page 126

    3 To cont inue using a comput er for In ternet access, c onnec t th e co mputer to the DSL HPN port o n the DSL filte r. 4 To conn ect a telepho ne to the p rinter, rem ove a ny inst alled ad apter plug fr om t he port of the pri nter, and t hen connec t the te lephone to the po rt. Scenario 3: VoIP telephone service To conn ect: 1 Connec t one e n[...]

  • Page 127

    Tips fo r this s etup: • To ma ke sure tha t the phone p ort on t he VoI P adapte r is ac tive, pl ug an ana log te le phone in to the p hone por t, and then list en fo r a dia l ton e. If you hea r a di al to ne, t hen the po rt is acti ve. • If you need t wo phone p orts for you r devices, bu t do not wan t to pay addit ional cos t, then do n[...]

  • Page 128

    1 Connec t one e nd of the telepho ne cabl e tha t came wit h your pr inter to the port o f the p rinte r. 2 Connect the other end o f the cable to th e port labeled Phone Line 1 or Phone Port on the cable mod em. Note: The port label ed Phone Line 2 or Fax Po rt is not always ac tive. VoIP p roviders may charg e additio nal cost for ac tiva tion o[...]

  • Page 129

    1 Connec t one e nd of the telepho ne cabl e tha t came wit h your pr inter to the port o f the p rinte r. 2 Connec t th e other end of the t elephone cabl e to an active analog telep hone wal l jac k. 3 Connec t your analog te lepho ne to the po rt of the pr inter. Scenario 5: Countries or regions with diff erent telepho ne wall jacks and plugs So[...]

  • Page 130

    Connecting the printer to a non ‑ RJ ‑ 11 wall ja ck 1 Connec t one e nd of the telepho ne cabl e tha t came wit h printe r to the port of th e print er. 2 Connect the other en d of the cabl e to the RJ ‑ 11 adapte r, and then connec t the adapte r to the wall jack. 3 If you want to co nnect anoth er dev ice (t elephone or an swerin g machin [...]

  • Page 131

    Connecting the pri nter to a wall jack in Germany The G erman w all jack h as two ki nds of port s. Th e N p ort s are for fax machin es, modems, and answering machines. Th e F port is for tel ephones . NF N Faxing 131[...]

  • Page 132

    Connect t he printe r to any of the N ports. NFN P H O N E LIN E 1 Connec t one end of t he tel ephone cabl e that c ame th e print er to the port of the pri nter. 2 Connec t th e othe r end of the tele phone cable to the RJ ‑ 11 adapter, a nd then co nnect the a dapter to an N port. 3 If you want to co nnect a telepho ne and answeri ng mach ine [...]

  • Page 133

    Connec ting to a di stinctive ring servic e A distincti ve ring se rvice may be av ailable f rom your tele phone compa ny. This ser vice lets you have multip le teleph one numbers on one telepho ne line , with each tele phone numbe r havin g a differ ent ri ng patt ern. Th is may be useful f or disting uishi ng bet ween fa x and voi ce calls . If y[...]

  • Page 134

    Setting the da te and time You can se t the da te an d time so that they are p rinted on ever y fax you s end. 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such as 1 23.123[...]

  • Page 135

    • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen , touch Fax . 4 Enter the f ax num ber o r a sh ortcut . Note: To add recip ients, touc h Next number , a nd then ent er the recipient's telep hone number or sho rt[...]

  • Page 136

    Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper gui[...]

  • Page 137

    4 Specify th e time the fax will be tran smit ted, and th en touch . 5 Touch Fax It . Note: The docume nt is scanned, and t hen faxe d at the sc hedule d time . Creating shortcuts Creating a fax destinati on shortc ut using the Embedde d Web Server Assign a shortc ut nu mber t o a sing le fax n umber or a grou p of f ax numbe rs. 1 Open a Web brows[...]

  • Page 138

    Customizing fax settings Changing the fax resolution 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on t[...]

  • Page 139

    Blocking junk faxes 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such as 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the We[...]

  • Page 140

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such as 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > Fax Sett ings > Analog F ax S etup > H old ing Fax es .[...]

  • Page 141

    Select f rom th e followi ng cont ent typ es: • Graphi cs —The or ig ina l docu men t is mos tly bu sin ess ‑ type graphics , such a s pie char ts, bar chart s, and a nimatio ns. • Photo —The origin al docu ment i s most ly a phot o or an image . • Text —The content of the origina l document is mos tly text or line art. • Text/Photo[...]

  • Page 142

    Scan Previ ew Th i s o p t i on le t s y o u v i ew t h e f i r st pa g e o f t h e i ma ge b e f o r e it i s i n c l u de d i n t h e f a x. Wh e n t h e f ir s t p a g e i s sc an n e d , t h e scanning is pause d and a p review image appears. Note: This optio n appears only when a wo rking pr inter h ard disk is instal led. Delayed Send This op[...]

  • Page 143

    Scanning Using Scan to Network Scan to Ne twork lets you s can your do cume nts t o net work d esti natio ns sp ecif ied by you r sy stem s upp ort p erson . Af ter the desti nations ( share d networ k folde rs) have been e stablis hed on the network, the setup pr ocess for the applic ation involve s inst allin g and con figuring the applicat ion o[...]

  • Page 144

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such as 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Navigate to: Settings > Other Set tings area > Mana ge Sho rtcut s > FT P [...]

  • Page 145

    Scanning to an FTP address using a shortcut number 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the[...]

  • Page 146

    Scannin g to a comp uter or flas h dr ive Automatic Do cument Feede r (ADF) Scanner glass ABC Use the ADF for mult iple ‑ page documents. Use the scanner g lass for sing le pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) . The sca nner lets yo u scan d ocum ents dir ectl[...]

  • Page 147

    Notes: • Do not l oad post cards, photo s, small items, t ranspare ncies, photo paper, or th in medi a (such a s magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is lo aded properly. b If you are load ing a d ocument into the ADF t ray, then ad just the p aper guid [...]

  • Page 148

    7 From the pr inter co ntro l pan el, touc h Scan to Compu ter and th en select from the followin g options: • Scan —Scan and s ave the do cument direc tly to a select ed locatio n on t he compu ter. • Scan for Prin t —Scan an d automa ticall y prin t the d ocumen t. • Scan for E ‑ mai l —Attach a scanned document to an e ‑ ma il. ?[...]

  • Page 149

    Original Size This optio n lets you set th e pap er size o f the do cume nts you a re goin g to s can. When Orig ina l Size is set to Mixe d Sizes, you can sc an an o riginal docum ent th at co ntains mixed paper sizes (l etter ‑ and le gal ‑ size pages ). Send As This op tion le ts you set the outp ut type for the sc an image. Select on e of t[...]

  • Page 150

    Select f rom th e follow ing co nten t sour ces: • Black/Wh ite Las er —The original docume nt was pr inted using a m ono la ser prin ter. • Color Laser —The origina l docu ment was p rinted us ing a color la ser prin ter. • Inkjet —Th e o rig in al do cum ent was prin te d usi ng an ink jet pri nter . • Maga zin e —The original doc[...]

  • Page 151

    Understandin g the printer menus Menus list Paper Menu Reports Network/Ports Security Settings Default Source Paper Siz e/Type Configure M P Substitute Size Paper Texture Paper Weight Paper Loadi ng Custom Types Custom Names Custom Scan Sizes Custom Bin Names Universal Setup Bin Se tup Menu Settings P age Device St atis tics Network Setup Page Netw[...]

  • Page 152

    Paper menu Default Sourc e menu Use To Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default pap er source for all pri nt jobs. Note s: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Multipurpose Feeder to appear as a me nu setting. ?[...]

  • Page 153

    Paper Size /Type m enu Use To Tray [x] Size A4 A5 A6 JIS ‑ B5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En ve lope B5 Env elope Oth er En vel op e Specify the pa per size loaded in each tray. Notes: • Lett er i s th e U. S. facto ry d efau lt sett ing . A4 is th[...]

  • Page 154

    Use To MP Feeder Siz e A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En ve lope B5 Env elope Oth er En vel op e Specify the paper size loaded in the multipurpose feeder. Notes: • Lett er i s th e U. S. facto ry d efau lt sett ing . A4 is th e in tern [...]

  • Page 155

    Use To Manual Paper Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal Specify the size of the paper being manually lo aded. Note: Letter is the U.S. factory default setting. A4 is the internati onal factory default setting. Manual Paper Type Plain Pape r Card St ock Transparency Recy cled Labels Bond Letterhe[...]

  • Page 156

    Use To Default ADF Media Type Plain Pape r Card St ock Transparency Recy cled Labels Vinyl Lab els Bond Envelope Rough Envelope Letterhead Prep rinted Colored Paper Light Pape r Heavy Paper Rough/Cotton Cust om [x] Specify the media type being loaded in the A DF. Note: Plain Paper is th e factory default setting. Note: Only installed trays and feed[...]

  • Page 157

    Use To Transparency Texture Smoo th Normal Rough Specify the relative textur e of the transparencies lo aded in a specific tray. Note : Normal is the factory default setting. Recycled Texture Smoo th Normal Rough Specify the relative texture of the recyc led paper loaded in a spec ific tray. Note : Normal is the factory default setting. Labels Text[...]

  • Page 158

    Use To Heavy Texture Smoo th Normal Rough Specify the relative textur e of the heavy paper loa ded in a specific tray. Note : Normal is the factory default setting. Rough/Cotton Textu re Rough Specify the relative textur e of the rough or cotton paper l oaded in a specific tray. Note : Rough is the factory default setting. Custom [x ] Tex ture Smoo[...]

  • Page 159

    Use To Envelope Weig ht Light Normal Heavy Specify the relative weight of the envelope loaded. Note: Normal is the factory defa ult setting. Rough Envelope Weight Light Normal Heavy Specify the relative weight of the rough envelope loaded. Note: Normal is the factory defa ult setting. Letterhead Weight Light Normal Heavy Specify the relati ve weigh[...]

  • Page 160

    Paper Loadin g menu Use To Card S tock L oading Duplex Off Determine and set two-sided printi ng for all pri nt jobs with Card Stock as the paper type. Recycled Loadi ng Duplex Off Determine and set two -sided printin g for all pr int jobs wi th Recycled as the paper type. Labels Loa ding Duplex Off Determine and set two-sided pri nting for all pri[...]

  • Page 161

    Use To Custom [x ] L oading Duplex Off Determine and set t wo-sided printi ng for all print jobs wi th Custom [x] as the paper type. Note: Custom [ x] Loading i s available only when the custom type is supported. Notes: • Off is the factory default setting f o r all Pape r Loading menu selections. • Duplex sets the printer def ault to two ‑ s[...]

  • Page 162

    Custom Sc an Siz es menu Use To Cust om Sc an Si ze [x ] Scan Size Name Media Type ADF Me di a Typ e Plain Pap er Card St ock Transparency Recy cled Labels Vinyl Labels Bond Envelope Rough Env eloop e Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/ Cotton Cust om Ty pe [x ] Widt h 1–8.5 i nche s (2 5–216 mm) Height 1–25 inc[...]

  • Page 163

    Use To Portrait Width 3–8.5 i nche s 76–21 6 mm Set the portra it width. Note s: • If the width exceeds the maximum, then the pr inter uses the maximum wi dth all owed. • 8.5 inches is the US factory default setti ng. You can increase the width in 0.01 ‑ in ch increme nts. • 216 mm is the int ernatio nal factory de fault setting. You ca[...]

  • Page 164

    Use To Shortcut List Print a report c ontaining inf ormation about config ured shortcuts. Fax Job Log Prin t a report containing information about the last 200 completed faxes. Note s: • This men u it em appe ar s on ly when En able Jo b Lo g is se t to O n in the Fa x Settings menu. • This menu i s supported only in se lect pr inter mo del s. [...]

  • Page 165

    Standard Network o r Netwo rk [x] men u Note: Only acti ve ports a ppear in t his menu. All inactive p orts are o mitted. Use To PCL SmartS wit ch On Off Set the printer to automaticall y switch to PCL emulati on when a print job requires it, regardless of the default printer lan guage. Note s: • On is the factory default setting. • If PCL Smar[...]

  • Page 166

    Use To Mac Binar y PS On Off Auto Set the printer to process Macintosh binary PostSc ript print jobs. Note s: • Auto is t he fac tory d efaul t setting . • Off filters print jobs usi ng the standard proto col. • On processes raw binary PostScrip t print jobs. Standard Network Setup OR Network [x ] Setu p Repo rts Network Card TCP/IP IPv6 Wire[...]

  • Page 167

    Use To Job Timeout 0, 10 –225 sec onds Set the amount of time it takes for a networ k print job to be can celed. Note s: • “90 seconds” is the factory defau lt setting. • A setting value of 0 disab les the timeout. • If a value between 1 and 9 is selected, then Invalid appears on the display, and the val ue is n ot saved. Banner Page Of[...]

  • Page 168

    Use To Enable HTTP Server Yes No Enable the built-in Web server (Embedded Web Server). When enabled, the pri nter can be monitored and mana ged remotely using a We b browser. Note: Yes is the fa ctor y defaul t setting . WINS Server Address View or change the current WINS server address. Enable DDNS Yes No View or change the cu rren t DDNS setting [...]

  • Page 169

    Wirele ss menu Note: This menu is ava ilable o nly in prin ters co nnected to a wi reless networ k or print er mode ls that have a wir eless network adap ter. To access the me nu, navi gate t o: Netwo rk/Ports > Ne twork [ x] > Netw ork [ x] Se tup > Wire less Use To Wi ‑ Fi Protec ted Set up Start Push Button Method Start PIN M ethod Es[...]

  • Page 170

    Use To Activate Yes No Enable or disable App leTalk support. Note : Yes is the factory default setting. View N ame Show the assigned AppleTalk name. Note : The AppleTalk name can be changed onl y from the Embedded Web Server. View Address Show the assigned AppleTalk a ddress. Note : The AppleTalk addres s can be changed onl y from the Embedded Web [...]

  • Page 171

    Use To USB Buffer Disabled Auto 3K to [maximum size allowed] Set the size of the USB input buffer. Note s: • Auto is the fac tory d efaul t setting . • Disabled turns off job buffe ring. Any jobs alrea dy buffered on the printer hard disk are printed before no rmal processing resumes. • The USB buffer size value can be ch anged in 1-K increm [...]

  • Page 172

    Use To PCL SmartS wit ch On Off Set the printer to au tomatically switch to PCL emulation when a print job received through a seri al port requir es it, regard l ess of the default prin ter language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine inco ming data. The printer uses PostScript emulation [...]

  • Page 173

    Use To Advanced Status On Off Enable bidirection al communica tion through the parallel port. Notes: • On is the factory default setting. • Off disables parallel port negotiatio n. Protocol Standard Fastb ytes Specify t he p arallel port p rotocol. Notes: • Fastbytes i s the factory default s etting. It pr ovides compatibi lity with most exis[...]

  • Page 174

    Use To PCL SmartS wit ch On Off Set the printer to au tomatically switch to PCL emulation when a print job received through a seri al port requir es it, regard l ess of the default prin ter language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine inco ming data. The printer uses PostScript emulation [...]

  • Page 175

    Use To Job Buffering Off On Auto Temporarily store print jobs on the printer hard disk before pri nting. Notes: • Off is the factory default setting. The printer does not buffer print jobs on the printer hard disk. • On buffers print jobs on the printer hard disk. • Auto buffers print jobs onl y if the printer is busy processing data from ano[...]

  • Page 176

    Use To Parity Even Odd None Ignore Set the parity for serial input and output data frames. Note: None is the factory default setting. Honor DSR On Off Determine whether the printer uses the DSR Signal. Notes: • Off is the fac tory d efaul t setti ng. • DSR is a handshaking signal used by mo st serial cab les. The serial port uses DSR to disting[...]

  • Page 177

    Use To Device ‑ Initiated E ‑ mail None Use Dev ice SMTP C redentials Specify what credentials will be used when communicating to the SMTP server. Some S MTP servers require cr edentials to send an e-ma il. Note s: • None is th e fact ory defa ult sett ing for Device ‑ Initiated E ‑ mail an d User ‑ Initiated E ‑ m ail. • Device Use[...]

  • Page 178

    Use To Edit Access Controls Administrative Menus Functi on Ac cess Management Solutio ns Cancel jobs at the Device Control access to printer menu s, firmwa re updates, held jobs, and other access points. Miscellane ous Securi ty Settings menu Use To Logi n Re strict io ns Login failures Failur e ti me frame Lockout time Panel L ogin Timeout Remote [...]

  • Page 179

    Use To LDAP Ce rtific ate Ve rifi cation Demand Try Allow Never Allow the user to re quest a server c ertificate. Notes: • “Demand” means a server certificate is re quested. If a bad cer tificat e is provided or if no c ertificate is provided, then the session is termi nated immediately. “Demand” is the factory default setting. • “Try[...]

  • Page 180

    Use To Verify Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a limit on how lo ng the printer stores pri nt jobs needing verification. Reserve Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a limit on how lo ng the printer stores pri nt jobs for printin g at a later time. Note: Off is the factory d efault setting. Disk Wi ping men[...]

  • Page 181

    Use To Delete Log Yes No Specify whether or not audit lo gs are deleted. Note: Yes is the fa ctor y defau lt s etting . Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remot e Syslog Facil ity 0–23 Severity of events to log 0–7 Specify how and whether or not aud it logs are cr eated. Notes: • Enable Audit determines if events ar[...]

  • Page 182

    Use To Enable Authentication On Off Change the authentica tion setting to O n or Off. Note: Off is the factor y default settin g. Settings menu General Settin gs menu Use To Display L anguage English Francai s Deuts ch Italiano Espanol Dansk Norsk Nederlands Svens ka Portugu ese Suom i Russ ia n Polski Greek Magyar Turkce Cesk y Simpli fied C hines[...]

  • Page 183

    Use To ADF Loaded Beep Enabled Disabled Specify whether or not the ADF sounds a beep when paper is loaded. Note: Enable d is t he fa ct ory d efau lt sett ing . ADF Multi ‑ feed Sensor On Off Detect when the ADF picks more than one sheet of paper at once. Note: On i s the f actory d efault setting. Quiet Mode Off On Reduce the amount of nois e pr[...]

  • Page 184

    Use To Keyboard Keyboard Type English Francai s Francais Cana dien Deuts ch Italiano Espanol Greek Dans k Norsk Nederlands Svens ka Suom i Portuguese Russian Polski Swiss Ge rman Swiss Fren ch Korean Magya r Turkce Cesk y Simplifie d Chines e Tra dit ion al C hin ese Japanese Custom Key [x] Specify a languag e and custom key info rmation for the pr[...]

  • Page 185

    Use To Displayed Information Left side Right sid e Cust om T ext [ x] Specify what is displayed on the upper left and right corn ers of the home screen. For the Left side and Right side menus, s elect from the foll owing options: None IP Address Hostname Con tact Nam e Location Date/T ime mDNS/DDNS Servic e Name Zero Configuration Name Cust om T ex[...]

  • Page 186

    Use To Displayed Information (continued) Wast e To ner Bottle Paper Jam Load Paper Service Error s Customize the displayed information for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors. Select fr om the follo wing options: Display Yes No Message to display Defa ult Altern ate Defau lt [text entry] Altern ate [text entry] Notes: • [...]

  • Page 187

    Use To Screen Brightness 20–10 0 Specify the brightness of the pri nter control panel screen. Note: 100 is the fact ory de fault settin g. One Page Copy Off On Set copies from the scan ner gla ss to only one page at a ti me. Note: Off is the factory d efault setting. Output Lighting Normal/Standb y Mode Off Dim Brigh t Set the amount of light f r[...]

  • Page 188

    Use To Web Page Refresh Rat e 30–30 0 Specify the number of seconds between Embedded Web Server refreshe s. Note: 120 is the fact ory de fault settin g. Cont act Nam e Specify a contact name for the prin ter. Note: The contact nam e is stored on the Embedded Web Server. Loca tion Specify the location of the printer . Note: The location is stored [...]

  • Page 189

    Use To Timeou ts Hibernate Time out Dis able d 1–3 h r 6 hr 1–3 d ays 1–2 w eeks 1 mon th Set the printer to o perate at a low powe r state. Note: Disabled is the factory default set ting in all countries. Timeou ts Hibernate Timeout on Connection Hibernate Do N ot Hi bernat e Set the printer to Hibernate Timeout ev en when there is a n activ[...]

  • Page 190

    Use To Timeou ts Job Hol d Ti meo ut 5–255 Set the amount of time the printer wa its for user i ntervention before it holds jobs that require unavail able resources and continues to print other jobs in the print queue. Notes: • 30 is the factory default setting. • This menu item app ears only when a formatted , working printer har d disk is i[...]

  • Page 191

    Use To Press Sl eep Button Do Not hing Slee p Hibernate Determine how the pri nter, while in i dle state, reacts to a short press of the Sleep button. Notes: • Sleep is the factory default setting. • Sleep or Hibernate se ts the printer to operate at a lower power configurati on. • If the printer is in Sleep mode, then the display appear s of[...]

  • Page 192

    Copy Settin gs me nu Copy Settings menu items and descriptions Use To Content Type Text Graphics Text/Photo Photo Specify the content of the origi nal document. Note: Text/P hoto is the factory defau lt setting. Content Source Black/ Whit e Lase r Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original docu ment was produ ced. Not[...]

  • Page 193

    Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se A4 A5 A6 JIS B 5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . ID Card Specify the p aper size of t he original document. Notes: ?[...]

  • Page 194

    Use To Output Bin Standard B in Bin [ x] Specify the standard bin to be used for the copy job. Notes: • Standard Bin is the factory default settin g. • Bin [x] only app ears when at leas t one optional b in is installe d. Numb er o f Co pi es 1–999 Specify the number of copi es for the copy job. Note: 1 is the factory default setting . Header[...]

  • Page 195

    Use To Auto Center Off On Automatical ly center the content on the page. Note: Off is the facto ry defau lt sett ing. Contra st 0–5 Best f or con tent Specify the c ontrast used f or the c opy job. Note: “Best for content” is the factor y default setting. Mirror I mage Off On Create a mirror image of the original document. Note: Off is the fa[...]

  • Page 196

    Use To Memory Use All rece ive Mostly rece ive Equal Mostly send All sen d Define the allocation of non-volati le memo ry between sending and receiving fax jobs. Notes: • “Equal” is the factory default setting. This splits the memory for sending and receiving fax job s into equal amounts. • “Mostly send” specifies that most of the memor[...]

  • Page 197

    Use To Fax Co ver Pag e Fax Cover Page Off by default On by default Never use Alwa ys u se Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Configure the fax cover pag e. Note: “Off by default” is the factory d efault setting for all Fax Cover Pa[...]

  • Page 198

    Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the p aper size of t he original document. Note: Mixed Si zes is the U.S . factor y default s etting. A4 is the intern ational fac[...]

  • Page 199

    Use To Dialing Pr efix Rules Prefix Rul e [ x] Establish a d ialing prefix r ule. Automatic R edial 0–9 Specify the number of times the printer tries to send the fax to a specified number. Note: 5 is the factory default setting . Redial frequency 1–200 Specify the number of minutes between redials. Note: 3 is the factory default setting . Behin[...]

  • Page 200

    Use To Mirror I mage Off On Create a mirror image of the original document. Note: Off is the facto ry defau lt sett ing. Negative Image Off On Create a negative image o f the original document. Note: Off is the facto ry defau lt sett ing. Shadow Deta il ‑ 4 to 4 Adjust the amount of shadow detail visible. Note: 0 is the factory default setting . [...]

  • Page 201

    Use To Separator Sh eets Off Before Job After J ob Enable the printer to inc lude separator sheets for inc oming fax jobs. Note : Off is th e fact ory de fault s etting . Sepa rat or Sh eet So urc e Tray [x] Manual Feeder Specify where the printer picks the separator sheet. Note : Tray 1 is the fa ctory defau lt set ting. Output Bin Standard B in B[...]

  • Page 202

    Fax Log Setti ngs Use To Transm issi on Log Print log Do not print log Print only for error Enable prin ting of a transmissio n log after each fax job. Note : Prin t lo g is the fac tory defa ult set tin g. Receive Error Log Print Never Print on Error Enable prin ting of a rece ive error lo g following a receive error . Note : Print Never is the fa[...]

  • Page 203

    Use To Ringer Volume Off On Control th e fax speaker r inger volume. Note : On is the factory default setting. Answer On Use To All Ri ngs Single Ring Onl y Double Ring Only Tri ple Ri ng Only Single or Double Rings On ly Sing le or Tr iple Rin gs Only Double or Triple Rings Only Specify ring pat terns when the printer is answeri ng calls. Note : A[...]

  • Page 204

    Use To E ‑ mail Serve r Setup Web Link Setup Server Login Password Path File Name Web Link Define t he e ‑ mail serv er path name; for example: /directo ry/pat h . Note: The characters * : ? < > | are in valid entri es for a p ath name. Forma t PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.j pg) XPS ( .xps ) Specify the format of the scanned f[...]

  • Page 205

    Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the p aper size of the d ocument bei ng sca nne[...]

  • Page 206

    Use To Photo Default 5–90 Set the quality of a photo image in relation to fil e size and the q uality of the image . Note: 50 is the factory default setting. E ‑ mail imag es se nt as Atta chmen t Web Link Specify how the images are sent. Note: Att achment is th e factor y default s etting. Use Multi ‑ Page Tiff On Off Choose between single-p[...]

  • Page 207

    Use To Mirror I mage Off On Create a mirror i mage of the original doc ument. Note: Off is the factor y default settin g. Negative Image Off On Create a negative imag e of the original document. Note: Off is the factor y default settin g. Shadow Deta il ‑ 4 to 4 Adjust the amount of shadow detail visible on a scanned image. Note: 0 is the fa ctor[...]

  • Page 208

    Use To Content Source Black/ Whit e Lase r Colo r Las er Inkjet Photo/Film Magazine Newspaper Press Other Specify how the origin al document was produ ced. Note: Black/White Laser i s the factory defa ult setting. Resoluti on 75 dpi 150 d pi 200 d pi 300 d pi 400 d pi 600 d pi Specify the quality of the scan in dots per inch (dpi). Note: “150 dpi[...]

  • Page 209

    Use To Sides (Duplex) Off Long Edge Short Edg e Specify the page orie ntation of text and graphi cs. Notes: • Off is the fac tory defaul t setti ng. • Long Edge assumes binding along t he long edge of the page (left edge for portrait and top edg e for landscape ). • Short Edge assu mes bind ing along t he sh ort ed ge of t he page (to p edge [...]

  • Page 210

    Use To File N ame Enter a base file name. Note: The limi tation is 5 3 characters. Custom Job Sca nning Off On Copy a document that contains mix ed paper sizes into a single scan job. Note: Off i s th e factory def ault setti ng. Scan Prev iew On Off Specify whether a preview will appear on t he display for scan jobs. Notes: • Off is the fac tory[...]

  • Page 211

    Flash Drive me nu Scan Settings Use To Forma t PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.j pg) XPS ( .xps ) Specify the format of the file to be sent through FT P. Note : PDF (.pdf) is the factory d efault setting. PDF Vers ion 1.2–1. 6 A ‑ 1a Set the version of the PDF fil e to be sent through FTP. Note : 1.5 is t he fa ctor y defa ult setting [...]

  • Page 212

    Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the paper size of the original doc ument. Note : Letter i[...]

  • Page 213

    Use To Use Multi ‑ Page TIFF On Off Provide a choice between single-pag e TIFF files and multiple ‑ pa ge TIFF files . For a multiple-page sca n to FTP job, either one TIFF file is created co ntaining all the pages, or multiple TIFF file s are creat ed with one fi le for ea ch page. Note s: • On is the factory default setting. • This menu i[...]

  • Page 214

    Use To Paper Source Tray [x] MP Feeder Manual Paper Manual Envelope Set a default paper sourc e for all print jobs. Note: Tray 1 is the factory d efault setting. Coll ate 1,1, 1 ‑ 2,2,2 1,2, 3 ‑ 1,2,3 Stack the pages of a prin t job in sequence when printing multi ple copies. Note: “1,2,3 ‑ 1,2,3” is th e fact ory defau lt sett ing. Sides[...]

  • Page 215

    Use To Separator Sh eets Off Between Copies Between Jobs Between Pages Specify whether to insert blank separator sheets. Notes: • Off is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to “1,2,3 ‑ 1,2,3. ” If Co llate i s set to “1 ,1,1 ‑ 2,2,2,” then a blank pag[...]

  • Page 216

    Use To Print Area Normal Fit to Page Whole Pa ge Set the logical a nd physical printabl e area. Notes: • Normal is the facto ry default setting. When attemptin g to print data in the non ‑ p rintable area defined by th e Normal setting, the prin ter clips the ima ge at the boun dary. • Whol e Pag e a llo ws the ima ge t o be mov ed into th e [...]

  • Page 217

    Finishing menu Use To Sides (Duplex) 1 sid ed 2 sid ed Spec if y wh et her tw o ‑ sided (duplex) prin ting is set as the default for all pri nt jobs. Notes: • “1 sided” is the factory default setting. • You can set two ‑ sided printin g from the software program. For Windows users: Clic k File > Print , and then click Properti es , P[...]

  • Page 218

    Use To Separator Source Tray [x] Manual Feeder Specify the p aper source for separator sheets. Notes: • Tray 1 (standard tra y) is the factory defau lt setting. • From the Paper menu, set Configure MP to "Cassette" for Manual Feeder to appear as a m enu setting. Paper Save r Off 2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 1[...]

  • Page 219

    Use To Pixel Boost Off Fonts Horizontally Vertic ally Both directions Isolated Ena ble more pixe ls to p rint in clus ter s f or cl arity, in order to enhance images hori zontally or vertically, or to e nhance fo nts. Note: Off is the factory default setti ng. Toner Darkness 1–10 Lighten or darken the pri nted output. Notes: • 8 is t he fac tor[...]

  • Page 220

    Use To Accounting Log Frequency Weekly Monthly Determine and set how often a log file is created. Note: Monthly is the factor y default setting. Log Action at End of Frequency None E ‑ mail Current Log E ‑ mail & Delete Current Log Post Curr ent Log Post & Dele te Current Log Determine and set how the printer r esponds when th e frequen[...]

  • Page 221

    Utilities menu Use To Remove Held Jobs Con fid ent ial Held Not Restored All Delete confidential and held jobs f rom the printer hard disk. Notes: • Selecting a setting affects only prin t jobs that are resid ent in the print er. Bookmarks, prin t jobs on flash drives, and other types of held jobs are not affected . • Not Restored removes all P[...]

  • Page 222

    XPS menu Use To Print Error Pages Off On Print a page containing informati on on erro rs, includi ng XML markup e rrors. Note : Off is t he fact ory default setting. PDF menu Use To Scale t o Fit Yes No Scale page content to fit the sel ected paper size. Note : No is the factory defaul t setting. Annotations Do Not Print Print Print annotati ons in[...]

  • Page 223

    PCL E mul me nu Use To Font Source Resid en t Disk Downlo ad Flash All Specify the set of fonts used by the Font Name menu. Note s: • “Resident” is the factory default setting. Resident shows the f actory default set of fonts downloaded in th e RAM. • “Flash” and “Disk” settings show all fonts resident in that option. • The flash [...]

  • Page 224

    Use To PCL Emulation Settings Lines per Pa ge 1–255 Specify the number of lines that pri nt on each page. Note s: • 60 is the US factory de fault setting . 64 is the intern ation al default setting. • The printer sets the amount of spac e between each line based on the Lines per Page, Paper Size, and Orient ation s ettings. Sele ct the Pape r[...]

  • Page 225

    Use To Tray Renumber View Fact ory Defau lts MPF D efa ult = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21 Env Default = 6 MPap er D efau lt = 2 MEnv Defa ult = 3 Display the factory d efault setting a ssigned to each tray or feeder. Tray Renumber Restor e De fault s Yes No Restore all tray an d feeder assignments t[...]

  • Page 226

    Use To Font S ize 1–25 5 pt Set the default font size for HTML documents. Note s: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point inc rements. Scale 1–40 0% Scale the default font for HTML documents. Note s: • 100% i s the f acto ry def ault se ttin g. • Scaling can be incr eased in 1% inc rements. Or[...]

  • Page 227

    Use To Orientation Portrai t Landscape Reverse Por trait Reverse Landscape Set the image orientatio n. Note: Portr ait is the fa cto ry defa ul t sett ing . Help menu The Hel p me nu consis ts o f a seri es of H elp pa ges that ar e stor ed in t he mult ifun ction p rinte r (M FP) as P DF fil es. Th ey contain informat ion about us ing the printe r[...]

  • Page 228

    Saving money and the environment Lexmark is co mmitted to environ mental s ustainabi lity and is cont inually im proving its pri nters to r educe their impact on the environment. We design with the environment in mind, engin eer our packaging t o reduce materials, and provide coll ecti on and recy cling pr ogra ms. Fo r more infor mati on, see: •[...]

  • Page 229

    Saving energy Using Eco ‑ Mode 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such as 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it t[...]

  • Page 230

    Use To On Reduce printer noise. Note s: • Print jobs are processed at a reduced speed . • Printer engine motors do not start until a docu ment is ready to print. There will be a short delay before the first page is pri nted. Off Use fac tory defau lt se tti ngs. Note : This setting supports the performance specifi cations of the printer . 3 Cli[...]

  • Page 231

    Using Hi bernate mode Hibernate is an ultra ‑ low ‑ power operating mode. When operatin g in Hibern ate mode, the printe r is esse ntially o ff, and all other s ystems and devices ar e turned off safely. Note: The Hibe rnate an d Slee p mode s can be schedul ed. Using the Embedded Web Server 1 Open a Web browser, and then type the print er IP a[...]

  • Page 232

    Using the printer c ontrol panel 1 From the home s cre en, n avig ate to : > Set tin gs > General S ettings > Scree n Bri ghtne ss 2 In the Screen Brightness field, enter the brightness percentage you want for the display, and th en touch Submit . Recy cling Lexmark pr ovide s colle cti on prog rams and env ironm enta lly prog ressi ve ap [...]

  • Page 233

    To return Lexmark cartri dges for r euse or recycling, fol low the in struct ions that c ame with yo ur prin ter or cartr idge and use th e prepaid shipping label . You ca n also do the followi ng: 1 Go to www.lexma rk.com/recy cle . 2 From the Ton er Cartridg es se ction, selec t your count ry o r regio n. 3 Follow the instruct ions on the compu t[...]

  • Page 234

    Securin g the printer Statement of Volatility Your print er co ntain s vari ous t ypes of m emory t hat c an stor e devic e and ne twork s etting s, and user dat a. Type of memory Description Volatile memory Your printer uses stand ard ra ndom access memory (RAM) to temporarily buffer user data du ring simple print jobs. Non-volatile memory Your pr[...]

  • Page 235

    Erasing non ‑ volat il e memo ry Erase indi vidu al sett ings, de vice and netw ork sett ings , securi ty set tings, a nd embe dded solutio ns by fol lowing these steps: 1 Turn off th e prin ter. 2 Hold down 2 and 6 while turning the printer on . Release the buttons only when the screen with the prog ress bar appea rs. The print er per forms a po[...]

  • Page 236

    Configurin g printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive dat a in the event the printer or its hard disk is st olen. Note: Some p rin ter mod els ma y not have a pr int er hard disk i nst alled . Using the Embedded Web Server 1 Open a Web browser, and then type the print er IP address in the ad dress field.[...]

  • Page 237

    Finding printer secu rity in forma tion In high-sec urity enviro nments , it may be necessa ry to take a dditio nal ste ps to ma ke sure t hat conf identi al data s tored in the pri nter canno t be acce ssed by unau thorized persons. For mo re informa tio n, visit the Lexm ark secu rity Web p age . You can also see the Embedde d Web Ser ver Adm ini[...]

  • Page 238

    Maintaining the printer Warn ing —Pot ent ial D amag e: F ailur e to m aintai n optim um pr inter perfor mance, or t o repla ce par ts and su pplie s, may c ause damag e to yo ur pr in ter. Cleaning the printer pa rts Cleaning th e printe r Note: You m ay nee d to perfor m th is tas k aft er e very few m onth s. Warn ing —Pot ent ial D amag e: [...]

  • Page 239

    Cleaning th e scanner glas s Clean th e scanner gl ass if you encounte r pri nt qualit y problem s, such a s streaks on copie d or s canned images. 1 Slight ly damp en a so ft, lint -free c loth or paper to wel with water. 2 Open t he sc anner cover. 3 Remove the wh ite under side of the scanne r cov er. Maintai ning the pr inter 239[...]

  • Page 240

    4 Open t he bo ttom ADF doo r. 1 2 5 Wipe the ADF scanner glas s under t he ADF d oor. 6 Clos e th e bott om AD F door . 7 Place the white underside of the scann er cover on the scanner glass, and then close the scanner cover. Maintai ning the pr inter 240[...]

  • Page 241

    8 Wipe the areas shown , and then let them d ry. 4 1 3 2 1 White underside of the scanner cover 2 Scanner glass 3 ADF glas s 4 White underside of the ADF cover 9 Clos e the scanne r cov er. Checking the stat us of parts and s upplies A message app ears on the disp lay when a replacement supply item is neede d or when maintenanc e is required. Check[...]

  • Page 242

    Ordering parts and supplies To order part s and s upplie s in the U. S., cont act Lexmar k at 1-800-539-627 5 fo r informat ion abou t Lexmark au thoriz ed supplie s deal ers in yo ur a rea. In o ther count ries or regio ns, v isit the Lex mark Web sit e at www.lexm ark. com or c ont act the place where you purchased the printer. Note: All life est[...]

  • Page 243

    Item Retu rn Pr ogr am ca rtri dg e Asia Pacific region (include s Australia and New Zealand) Toner Cartridg e 623 High Yiel d Toner Cartridg e 623H Extra High Yield Toner Cart ridge 623X * Latin America (includes Puerto Rico and Mexico) Toner Cartridg e 624 High Yiel d Toner Cartridg e 624H Extra High Yield Toner Cart ridge 624X * Africa, Middle E[...]

  • Page 244

    Ordering a maintenance kit To iden tify the su pporte d fuser t ype, view th e la bel on the fu ser. Do either of the following: • Remove the ton er cartr idge a nd the imaging unit. The two-di git fu ser typ e code ( such as 00 or 01 ) can be seen on the f ro nt of the fuse r. Warning—Pote ntial Da mage: Do not expo se the imagin g unit to di [...]

  • Page 245

    Storing supplies Choose a cool , cle an stor age are a for the printe r supp lies. Store supplie s rig ht side up in th eir ori ginal packin g until you are ready to use them. Do not e xpose suppl ies to : • Dire ct sunlight • Temperatures above 35°C (95°F) • High hum idity above 80 % • Salty a ir • Corros ive gases • Heavy dust Repla[...]

  • Page 246

    2 Pull the cartridge out of t he printer using the handle. 3 Unpack the n ew tone r cartridge, then r emove t he packin g mate ria l, and th en s hake the car tridge to redis tribu te the toner . 4 Insert th e ton er cartri dge into the pr inter by align ing th e side rails of the cart ridge with the ar rows on the side r ails insi de the pr inter [...]

  • Page 247

    5 Close the multipurpose feeder door and the front cover. 1 2 Replacing the i maging un it 1 Lift the front cover, and th en pull down the multipurpose feeder door. 2 1 Maintai ning the pr inter 247[...]

  • Page 248

    2 Pul l out the ton er cart ridg e fro m the p rint er using the ha ndle. 3 Lift the green handle, and then p ull out the imaging unit from the printer. Maintai ning the pr inter 248[...]

  • Page 249

    4 Unpack the new imag ing un it, and th en shake it. 5 Remove all pa cking ma terial fro m the ima ging unit. Warning—Pote ntial Da mage: Do not expo se the imagin g unit to di rect light f or more than 10 minut es. Extended exposur e to li ght may ca use pri nt qua lity proble ms. Warning—Pote ntial Da mage: Do not touch the ph otoc onduct or [...]

  • Page 250

    7 Insert th e ton er cartri dge into the pr inter by align ing th e side rails of the cart ridge with the ar rows on the side r ails insi de the pr inter . 8 Close the multipurpose feeder door and the front cover. 1 2 Maintai ning the pr inter 250[...]

  • Page 251

    Moving the printer CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. Before moving the printer CAUTION—PO TENTIAL IN JURY: Befo re moving the print er, fol low these g uidelines t o avoid per sonal injur y or printer damage : • Turn the printer o[...]

  • Page 252

    Moving the printer to ano ther location The pri nter a nd its ha rdwar e opti ons can be sa fely mo ved t o anothe r loca tion by fol lowing t hese p recaut ions: • Any cart used to move th e prin ter must have a su rface abl e to supp ort th e full footp rint of t he printer . • Any ca rt used to move the hard ware op tions must ha ve a surfac[...]

  • Page 253

    Managing the printer Finding adva nced networking and ad ministrator in formation This chapt er co vers ba sic adm inis trative suppor t ta sks using the Em bedded W eb Serv er. For more ad vanc ed syst em suppor t tasks , see t he Networking Guide on the Softwa re and Docum entation CD or the Embe dde d Web S erv er Administr ator's Guide on [...]

  • Page 254

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such as 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Report s , and then c lick th e ty pe of repo rt yo u want to view . Configur[...]

  • Page 255

    Restoring factory d efault se ttings If you want t o keep a list of th e curr ent menu s etting s for re ferenc e, the n print a menu setting s page b efore res toring the fact ory def ault se ttings . For m ore infor mation, see “Prin ting a menu s etting s page” on page 64. If you wa nt a mo re c omprehe nsive m ethod of re stor ing the print[...]

  • Page 256

    Clearin g jams Jam error messages ap pear on the printer display and include the area of th e printer where the jam occurred . When there is m ore t han one jam , the number o f jammed pages is disp layed. Avoiding jam s Load paper properly • Make sure paper lies flat in the tray. Correct loa ding of paper Incorrect loading of pape r • Do no t [...]

  • Page 257

    • Make sure the guides in t he tray or the multipurpose feeder are properly positioned and are not press ing tightly agains t the p aper o r env elope s. • Push th e tray firm ly into the pr inte r after lo ading p aper. Use recommended paper • Use onl y recomme nded pap er or specia lty med ia. • Do not lo ad wri nkled, creas ed, damp , be[...]

  • Page 258

    8 7 6 5 3 4 1 2 Area Area name Printer control panel message What to do 1 Upper rear door [x] ‑ page jam, op en upper rear door. [2 02] Open the rear door of the pri nter, and then remove the jammed paper. 2 Upper door and rear duplex area [x] ‑ page jam, open upper and lower rear door. [231 ‑ 234] Open the rear door of the printer and the re[...]

  • Page 259

    [x] ‑ page jam, lif t fron t cover to rem ove cartrid ge. [20 0–201] CAUTION —HOT SU RFACE: The inside of th e prin ter m ight be ho t. To re duce t he risk of injury f rom a h ot component, allow the s urface to cool before touching. 1 Lift the front cover, and th en pull down the multipurpose feeder door. 2 1 2 Lift the green handle, and th[...]

  • Page 260

    4 Lift the green handle, and then p ull out the imaging unit from the printer. 1 2 5 Place th e imaging unit aside on a fla t, smooth surface. Warning—Pote ntial Da mage: Do not expo se the imagin g unit to di rect light f or more than 10 minut es. Extended exposur e to li ght may ca use pri nt qua lity proble ms. Warning—Pote ntial Da mage: Do[...]

  • Page 261

    7 Install the imag ing un it. Note: Use the arrows on the side of t he printer as a guide. 8 Inser t the to ner c artridg e into the pr inter , and t hen pus h the g reen ha ndle bac k into place. Notes: • Align the arrows on the guides of th e tone r cartr idge with the a rrows in the pri nter. • Make sure the ca rtridg e is f ully pushe d in.[...]

  • Page 262

    9 Close the multipurpose feeder door and the front cover. 1 2 10 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, open upper rear door. [202] CAUTION —HOT SU RFACE: The inside of th e prin ter m ight be ho t. To re duce t he risk of injury f rom a h ot component, allow the s urface [...]

  • Page 263

    3 Clos e th e re ar d oor . 4 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, open upper and lo wer rear door. [231–234] CAUTION —HOT SU RFACE: The inside of th e prin ter m ight be ho t. To re duce t he risk of injury f rom a h ot component, allow the s urface to cool before tou[...]

  • Page 264

    3 Clos e th e re ar d oor . 4 Push th e back of th e stand ard tray . 5 Press do wn the re ar duplex flap, th en firm ly grasp t he jamm ed paper, and then gently p ull th e paper out . Note: M ake sure all paper fragmen ts are re moved. Clearing jams 264[...]

  • Page 265

    2 1 6 Inser t t he stand ard tray. 7 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, re move sta nda rd bin jam. [20 3] 1 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. Clearing jams 265[...]

  • Page 266

    2 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, remove tray 1 to clear duplex. [235–239] 1 Pull out the tray comple tely. Note: L ift th e tray sligh tly, a nd then pull i t out. 1 3 2 2 Push down the front dupl ex flap, then firmly grasp the jammed paper, and then gently pull th[...]

  • Page 267

    1 2 3 Ins ert th e tra y. 4 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, open tray [x]. [24x] 1 Check which tray i s indicat ed on the printer display, and th en pull the t ray. 2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all pa[...]

  • Page 268

    3 Ins ert th e tra y. 4 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, clear ma nual feeder. [250] 1 From th e mu ltipurpo se fe eder, fir mly gras p the ja mmed p aper o n each side , and the n gent ly pull it out. Note: M ake sure all paper fragmen ts are re moved. Clearing jams 2[...]

  • Page 269

    2 Flex the sheets ba ck and forth to loosen t hem, and then fan them. Do n ot fold or crease t he paper. Straight en the edges on a level su rface. 3 Reload paper int o the multip urpose f eeder. 4 Sli de the pape r gui de unti l it r ests l igh tly ag ainst the edge o f th e pape r. 5 From the pr inter co ntro l pan el, touc h Done to clear t he m[...]

  • Page 270

    [x] ‑ page jam, open automatic feeder top cover. [28y.xx] 1 Remove all orig inal docume nt s from the A DF tr ay. Note: The message is cleared when the pages are removed fro m the ADF tray. 2 Open t he A DF c ove r. 3 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. [...]

  • Page 271

    1 2 7 Clos e th e bott om AD F door . 8 Straighten th e edges of the original documents , then load the docume nts into the ADF, and th en adjust th e paper guide. 9 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. Clearing jams 271[...]

  • Page 272

    Troubleshooting Understanding printer m essage s Cartridge low [88.xy] You may nee d to orde r a repl acement toner cartridg e. If necessary, touch Cont inue on the printe r cont rol panel t o clear the message and continue printing. Cartridge nearly low [88.xy] If nece ssary, to uch Continue on the printe r con trol pa nel t o clear t he me ssage [...]

  • Page 273

    Change [paper source] to [paper type] [pap er size] load [orientation] Try on e or more of the follo wing: • Load th e corr ect siz e and typ e of pa per in th e tray, t hen sp ecify the pa per size and type in t he Paper menu o n the printe r co ntrol p anel, and then touch Finishe d c hang ing pa pe r . • Touch Reset active bin to reset t he [...]

  • Page 274

    Clos e front d oor Close th e front do or of th e print er. Close top access cover Close the printer to p access cover to clear the message. Compl ex page, some data ma y not ha ve pri nted [3 9] Try on e or more of the follo wing: • From the pr inter co ntro l pan el, touc h Co ntinue to ignore the mess age and conti nue printing . • Cancel cu[...]

  • Page 275

    • Install a hard d isk wit h higher c apacity . Disk must be form atted for use in this device From the printe r con trol pa nel, touch Form at d is k to fo rmat th e prin ter ha rd di sk and c lear t he mes sage. Note: Formatting deletes all the files stored i n the prin ter hard di sk. Disk n ear fu ll. S ecur ely c learing disk spa ce. Try on [...]

  • Page 276

    Fax Stat ion N ame no t set up . Conta ct syst em admi nistra tor. Try either of the following: • From the pr inter co ntro l pan el, touc h Co ntinue to clear the message . • Comple te the An alog Fa x setu p. If th e message a ppear s again a fter complet ing the setup, then co nta ct your sy stem suppor t per son. Fax Station Nu mber not set[...]

  • Page 277

    • From the pr inter co ntro l pan el, touc h Co ntinue to clear the message and print using a differen t tray. • Cancel the print job. Insert Tray [x] Try on e or more of the follo wing: • Insert th e spec ifie d tray into th e prin ter. • Cancel the print job. • Reset t he acti ve bin for a linke d set of bins by select ing Reset ac tive[...]

  • Page 278

    Insufficie nt memory to coll ate job [37] Try on e or more of the follo wing: • From the pr inter co ntro l pan el, touc h Co ntinue to print the pa rt of the job already sto red a nd begi n colla ting the rest o f the pr int job. • Cancel the cur rent print jo b. Insuffic ient memory to suppo rt Re source Save feature [35] Install a dditio nal[...]

  • Page 279

    Load [paper source] with [p aper size] [pape r orientation ] Try on e or more of the follo wing: • Load the specified tray or feeder with the correct size of paper. • To use the tray or feeder with the correct size of pape r, touch F inis hed load ing pa per on the printe r contr ol pane l. Note: If the printer finds a tray or feeder that has t[...]

  • Page 280

    Load Manual Fee der with [paper si ze] [paper orien tation] Try on e or more of the follo wing: • Load the feeder with the corr ect size of paper. • From the pr inter co ntro l pan el, touc h Prom pt each page, paper lo aded or Do n ot prom pt, pa per loa ded to clear the m essage and co ntinue printin g. • From the pr inter co ntro l pan el,[...]

  • Page 281

    Memory full , cann ot send faxes 1 From the pr inter co ntro l pan el, touc h Co ntinue to clear the message and cancel the fax job. 2 Try one or mor e of the fo llowin g: • Reduc e the fax reso lutio n, and then rese nd t he fax job. • Reduce the num ber of pages in the fax , and th en re send t he fax job . Network [x] sof tware error [54] Tr[...]

  • Page 282

    • Install a flash mem ory card wit h larger ca pacity. Note: Download ed font s and macros not pre vious ly stored in the flash m emory are delet ed. Paper ch anges need ed Try on e or more of the follo wing: • Touch U se curren t supplie s to clea r the mess age and conti nue prin ting. • Cancel the cur rent print jo b. Parallel port [x] dis[...]

  • Page 283

    Remove defect ive di sk [61] Remove and repla ce th e defect ive prin ter h ard disk. Remove packagi ng material, [area na me] Remove any remain ing packag ing mat erial from t he specified l ocation. Remove paper from standard output b in Remove th e pap er stack from the s tandard bin. Replace all or iginals i f restarting job. Try on e or more o[...]

  • Page 284

    Notes: • The x and y values represent . xy in the code t hat appe ars o n the prin ter co ntrol panel . • The x and y values m ust matc h for print ing to c ontinue. Replac e imaging unit, 0 es tima ted pages remain [8 4.xy] Replace the im aging un it to clear t he mess age and cont inue print ing. For mo re info rmat ion, see the ins tructi on[...]

  • Page 285

    Replace roller ki t [81.xx] Try on e or more of the follo wing: • Replace the roller kit. For more informat ion, see the instruction sh eet that came with the part . • From the pr inter contro l pan el, sel ect Co nti nue to cl ear the message and continue printing. Replace separator pad Try on e or more of the follo wing: • Replace the sepa [...]

  • Page 286

    Scanner automatic feed er cover ope n Close the ADF cover. Scan ner dis abled by adm in [840 .01 ] Print withou t the sca nner, o r co ntact your s yste m sup port p ers on. Scan ner dis able d. Co nta ct syst em adm inist rat or if pro blem p ersist s. [8 40.0 2] Try on e or more of the follo wing: • Touch Continu e with scan ner di sable d to r[...]

  • Page 287

    Some h eld jo bs we re not re store d From the printe r con trol pa nel, touch Contin ue to delete the in dicate d jo b. Note: Held jobs t hat are not resto red remain in the printer hard dis k and are ina ccessible. Standard network software error [54] Try on e or more of the follo wing: • From the pr inter co ntro l pan el, touc h Co ntinue to [...]

  • Page 288

    Too many trays attached [58] 1 Turn off th e prin ter. 2 Unplug the power cord fro m the electrical outlet. 3 Remove the extra trays . 4 Connect the power cord to a properly gro unded electrical outlet. 5 Turn the pr inter back o n. Tray [x] paper si ze unsupported Repl ace with a suppo rted pape r size. Unformatted flash detected [5 3] Try on e or[...]

  • Page 289

    • Make su re the US B Buffe r men u is no t set t o Disa bled. Weblink se rver not set up. Contact system adm inistrator. From the printe r con trol pa nel, touch Contin ue to clear the mess age. Note: If the m essag e appears agai n, then c ontact your s ystem s upport pers on. Solving printer problems • “Basic print er problem s” on page [...]

  • Page 290

    Action Yes No Step 5 Check if the cables connecting the printer and the computer are inserted in the correc t ports. Are the cables ins erted in the co rrect ports? Go to step 6. Make sure to match the following : • The USB sym bol on the cable with the USB symbol on the printer • The appropriate Ethernet cable with the Ethernet port Step 6 Mak[...]

  • Page 291

    Printer display is blank Action Yes No Step 1 Press the Sleep button on the printer co ntrol panel. Does Ready appear on the printer displ ay? The p ro blem is solv ed. Go to s tep 2. Step 2 Turn off the printer, then wait for about 10 sec onds, and then turn the printer back on. Do Please wait and Ready appear on the prin ter display? The pr ob le[...]

  • Page 292

    Action Yes No Step 4 a Check if the internal opti on is selected. It may be necessary to manuall y add the internal option i n the printer driver to make it avai lable for pr int jobs. For more information, s ee “Updating availabl e options in the printer dr iver” on page 55. b Resend the print job. Does the i nternal o ption oper ate correctl [...]

  • Page 293

    Action Yes No Step 2 Check the cable and the ISP connect ion. a Use the correct cabl e, and then make sure it is securely connec ted to the ISP. b Check if the ISP solution interfac e cable is securely connected into the receptacle of the controll er board. Note: The ISP solution interfac e cable and the rece ptacle on the controller boar d are col[...]

  • Page 294

    Action Yes No Step 4 Check if the tray is available in the printer driver. Note: If necessary, manual ly add the tray in the printer driver to ma ke it available for pr int jobs. For more informati on, see “Updating available options in the printer dri ver” on page 55. Is the tray available in the printer driver? The pr oble m is s olve d. Con [...]

  • Page 295

    Paper frequently jams Action Yes No Step 1 a Pull out the tray, and then do on e or more of the following: • Make sure pape r lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size i ndicators on the t ray. • Check if the paper guides are aligned against the edges of the paper. • Make[...]

  • Page 296

    Solving print problems Printing problems Confidential and other held jobs do not print Note: Confiden tial, V erify, Reser ve, and Repeat pr int jobs may be delete d if th e prin ter re quires extra m emory t o process ad ditio nal held jobs. Action Yes No Step 1 Open the held jobs folder on the p rinter display, and then verify that your print job[...]

  • Page 297

    Envelope seals when printing Action Yes No a Use envelopes that have been stored in a dry environment. Note: Printi ng on envelopes with high moisture content can seal the flaps. b Resend the print job. Does the envelope sea l when printing? Contact customer support . The pr ob lem is solv ed. Error mes sage about re ading the flash driv e appears [...]

  • Page 298

    Incor rect chara cters prin t Action Yes No Step 1 Make sure the printer is not in Hex Trace mod e. Note: If Read y Hex appears on th e printer display, then turn off the printer, and then turn it bac k on to deactivate Hex Trace mo de. Is the printer in Hex Trace mode? Deactivate Hex Trace mode. Go to step 2. Step 2 a From the printer control pa n[...]

  • Page 299

    Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the pri nter control panel, set Coll ate to (1,2,3) (1,2,3). b Resend the print job. Did the job print and col late correctly? The p ro blem is solv ed. Go to s tep 2. Step 2 a From the printer software, set Coll ate to (1,2,3) (1,2,3). Note: Setting Collate to (1,1, 1) (2,[...]

  • Page 300

    Print jobs do not print Action Yes No Step 1 a From the document you are tryin g to print, open the Pri nt dialog and check if you have select ed the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print . b Resend the print job. Do the jobs print? The p ro blem i[...]

  • Page 301

    Print job takes longer than ex pected Action Yes No Step 1 Change the environmental settings of the p rinter. a From the printer control pa nel, navigate to: Settings > Gen era l Set tin gs b Selec t Eco ‑ Mode or Quiet M ode , and then select Off . Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or b[...]

  • Page 302

    Printing slows down Notes: • When pri nting using n arrow pa per, th e prin ter prin ts at a r educe d speed to prev ent dam age to t he fus er. • The printer speed may be reduced when printing for long period s of time, or printing at elevated temp eratures. Action Yes No Step 1 a Mak e sur e th e siz e of the paper loa de d in th e tra y ma t[...]

  • Page 303

    Action Yes No Step 2 a From the printer con trol panel, set th e paper size and type in th e Paper menu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for tra ys to be linked. b Resend the print job. Do the trays link correctl y? The pr oble m is s olve d. Con tact custome r support . Unexpected page b[...]

  • Page 304

    Print qual ity probl ems Char acter s ha ve ja gg ed or uneven edges Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control pan el, navigate t o: > Reports > Prin t Fo nt s 2 Touch PCL Fonts or PostScript Fonts . b Use a font that is supported by the pr inte[...]

  • Page 305

    Clipped pages or images Leading edge T railing edge ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the paper loaded. b Resend the print job. Is the page or image clipped? Go t o st ep 2. The p ro blem is solv ed. Step 2 From the printer cont rol panel, set th e paper size and typ[...]

  • Page 306

    Compressed images appear on prints Note: Printing o n letter-s ize paper us ing a 220-volt fu ser co mpresses im ages. Action Yes No Step 1 a Mak e sur e th e siz e of the paper loa de d in th e tra y ma tch es the f use r type. Note: Use a 110-volt fuser for prin ting on letter-size paper and a 220-volt fuse r for pr inting on A 4 ‑ si ze p a pe[...]

  • Page 307

    Action Yes No Step 2 Reinstall the imagin g unit and the toner cartri dge. a Remove the toner cartridge. b Remove the ima ging unit. Warn ing— Pot en tial Da mage : Do not expose the imagin g unit to direct light fo r more than 10 minu tes. Extended exposure to li ght can cause print qual ity problems. c Install the imag ing unit, and then the ca[...]

  • Page 308

    Action Yes No Step 3 a Redistribute the toner in the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Firmly shake the imaging uni t. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 3 Reinstall the imag[...]

  • Page 309

    Action Yes No Step 3 a Depending on your operating system, specify the paper size f rom Printing Pr efere nces or f rom the Pr int dialog. b Resend the print job. Are the margins co rrect? The pr oble m is s olve d. Con tact custome r support . Paper curl Action Yes No Step 1 Move the width and length guides in the tray to the correct position s fo[...]

  • Page 310

    Printer is printing blank pages Action Yes No Step 1 a Check if there is packing materia l left on the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Check if the packi ng materi al is properly remo ved from the imagin g unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than [...]

  • Page 311

    Printer is printing solid black pages Action Yes No Step 1 a Rein sta ll the im agi ng u nit . 1 Remove the toner car tridge, and then the imaging unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 2 Install the imag ing uni[...]

  • Page 312

    Action Yes No Step 2 From the printer cont rol panel, set th e paper size and type in th e Paper menu to match the paper loaded in the tray. Do the printer settings match the type and weight of the paper loaded in the tray? Go to step 3. Specify the paper size and type from the tray settings to match the paper loaded in the tray. Step 3 a Depending[...]

  • Page 313

    Print is too dark Action Yes No Step 1 a From the Quality men u on the pr inter con trol panel, r educe the t oner darkness. Note: 8 is th e factory default setting. b Resend the print job. Is the print still too dar k? Go t o st ep 2. The p ro blem is solv ed. Step 2 a From the p rinter contr ol panel, s e t the paper type, textur e and weight in [...]

  • Page 314

    Action Yes No Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidi ty. Store paper in its original wrap per until you use it. b Resend the print job. Is the print still too dar k? Go t o st ep 6. The p ro blem is solv ed. Step 6 Replace the imaging unit , and then resend the print job. Is the print still too da[...]

  • Page 315

    Action Yes No Step 4 Make sure that the paper has no texture or roug h finishes. Are you printing on textur ed or rough paper? From the printer control panel, cha nge the texture settings in the Paper Text ure menu to match the paper you are printing on. Go to step 5. Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to hi[...]

  • Page 316

    Repeating defects appea r on prints Action Yes No Step 1 a Replace the imaging unit if the distance between the defects is equal to any of the foll owing: • 47.8 mm (1 .88 in.) • 96.8 mm (3 .81 in.) • 28.5 mm (1 .12 in.) b Resend the print job. Do repeating defects still appear on pri nts? Go t o step 2. The p roblem is solv ed. Step 2 a Repl[...]

  • Page 317

    Shadow images appear on prints ABCD ABCD ABCD ABCD Leading edge Trailing edge Action Yes No Step 1 Load paper with the corr ect paper type and weight in the tray. Is paper with the correct pap er type and weight loaded in the tray? Go to step 2. Load paper with the correct paper type and weight in the tray. Step 2 From the printer control panel, se[...]

  • Page 318

    Skewed print ) ) ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the size of the paper loaded. b Resend the print job. Is the print still skewed? Go t o step 2. The p roblem is solv ed. Step 2 a Check if you are print ing on a paper that is supported by the tray. b Resend the prin[...]

  • Page 319

    Action Yes No Step 3 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidi ty. Store paper in its original wrap per until you use it. b Resend the print job. Do streaked horizontal lin es appear on prin ts? Go t o step 4. The p roblem is solv ed. Step 4 a Rein stall the im aging u nit. 1 Remove the toner car tr idge, a[...]

  • Page 320

    Action Yes No Step 2 From the pr inter control panel, set th e pap er texture, type, and weig ht in the Paper menu to match the paper loa ded in the tray. Do the paper texture, type, and weight match the pap er in the tray? Go to step 3. Do one or more of the following : • Specify the paper texture, type, and weight from the tray settings to matc[...]

  • Page 321

    Toner fog or background sh ading appears on prints ABCDE ABCDE ABCDE Action Yes No Step 1 Reinstal l the imaging uni t. a Rem ove, an d then instal l the ima ging u nit. b Resend the print job. Does fo g or sha ding appear o n prints? Go t o step 2. The p roblem is solv ed. Step 2 Replace the imaging unit , and then resend the print job. Does fo g [...]

  • Page 322

    Toner specks appear on prints Action Yes No Replace the imaging unit , and then resend the print job. Do toner specks appear on prints? Contact customer support . The pr oblem is s olved. Transparency print quality is poor Action Yes No Step 1 From the printer cont rol panel, set the paper type in the Pap er menu to match the paper loaded in the tr[...]

  • Page 323

    Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your sof tware progra m is using a corre ct fill pattern. b Resend the print job. Do vertical void s appear on prints? Go t o step 2. The p roblem is solv ed. Step 2 a From the printer control pa nel, set the paper type and weight in the Pa per me nu to ma t[...]

  • Page 324

    Solving copy problems • “Copie r does not respon d” on page 324 • “Par tial doc ument or photo co pies” on page 324 • “Poor c opy qual ity” on pag e 325 • “Sca nner unit d oes not cl ose” on page 326 Copier do es not respon d Action Yes No Step 1 Check if an error or status message appears on the display. Does an error or st[...]

  • Page 325

    Action Yes No Step 3 a Specify t he paper size. Depe n ding on your o per ating system, spec ify the paper size in Pr i nting Pref erences or the Print dialog. b Resend the print job. Do copies print properly? The pr oblem is so lved. Cont act custome r support . Poor copy quality Action Yes No Step 1 Check if an error or status message appears on [...]

  • Page 326

    Action Yes No Step 7 Check for patterns on prints. a From the Copy screen, navi gate to: Advanced Options > Advanced Imaging > Sharpness > select a lower setting Note: Make sure n o scaling is being selected. b Resend the copy job. Do patterns appear on prints? Go t o step 8. The p roblem is solv ed. Step 8 Check for missing or faded text [...]

  • Page 327

    Solving fax problems • “Caller ID is not shown” on page 327 • “Canno t send or recei ve a fax” on page 327 • “Can r eceive b ut not send f axes” on pag e 330 • “Can s end but not re ceive f axes” on pag e 330 • “Fax a nd e-mai l func tions a re not set up ” on pag e 331 • “Recei ved fax has poor print qualit y” o[...]

  • Page 328

    Action Yes No Step 3 Check the power. Check if the pri nter is plug ged in and turn ed on, an d if Ready appears on the display. Is the printer turned on, and does Read y appear on the di splay? Go to step 4. Turn on the printer, and then wait until Ready appear s on the display. Step 4 Check the printer connecti ons. If applicab le, check if the c[...]

  • Page 329

    Action Yes No Step 7 Check for a d ial tone. Did you hear a dial tone? Go to step 8. • Try calling the f ax number to make sure that it is wor king pr operly . • If the telephone line is being used by another devi ce, then wait u ntil the other device is finished before sending a fax. • If you are using the On Hook Dial feature, then turn up [...]

  • Page 330

    Can rece ive but no t send faxes Action Yes No Step 1 Check if the pri nter is in Fax mod e. From th e ho me s cr een , to uch Fax to put the prin ter in Fax mode, a nd then send the fax. Note: The Multi Send application does not support the XPS outp ut type. To use XPS, use the regu l ar faxing method. Can you send faxes? The p roblem is solv ed. [...]

  • Page 331

    Action Yes No Step 2 Check the ring count delay settings. a Open a Web browser, and then type the prin ter IP address in the address field. Notes: • View the printer IP addre ss on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123. 123.123 . • If you are using a pro xy server, then tem[...]

  • Page 332

    Recei ved fax h as poor pri nt quality Action Yes No Step 1 Ask the person who sen t you the fax to: a Check if the quality of the orig inal docu ment is satisfactory. b Increase the fax scan resolution, if possible. c Resend the fax. Is the fax print quality satisfa ctory? The p roblem is solv ed. Go to s tep 2. Step 2 Decrease the incoming f ax t[...]

  • Page 333

    • “Scan job was no t suc cessful” on pag e 335 • “Sca nner unit d oes not cl ose” on page 335 • “Scanning takes too long or freeze s the computer” on page 335 • “The sc anner does not respo nd” on page 336 Cann ot scan fro m a computer Action Yes No Step 1 Make sure t he printe r is turne d on and t hat Read y appears on the[...]

  • Page 334

    Poor scanne d image qu ality Action Yes No Step 1 Check if an error message appears on the display. Is there an error message o n the pri nter display? Clear the erro r message. Go to step 2. Step 2 Check the quality of the ori ginal document. Is the quality of the original document satisfactory ? Go to step 3. In crease the scan resolution setting[...]

  • Page 335

    Scan job was n ot successfu l Action Yes No Step 1 Check the cable connections. Make sure the Ethe r net or USB cable i s securely connected to the computer and the pr inter. Are the cables securely connected? Go to step 2. Connect the cables properly. Step 2 Check if the file name is already in use. Is the file name already in use? Change the fi l[...]

  • Page 336

    Action Yes No Step 2 Select a lower scan resolution . Does scanning still take too long o r freeze the computer? Contact customer support . The pr oblem is s olved. The scanner do es not respond Action Yes No Step 1 Check if the printer is turn ed on. Is the printer turned on? Go to step 2. Turn on the printer. Step 2 Check if the printer cable is [...]

  • Page 337

    Action Yes No Step 7 Turn off the printer, then wait for about 10 sec onds, and then turn the printer back on. Are the printer and scanner wo rking? The pr oblem is so lved. Cont act custome r support . Solving home screen applications prob lems An appl ication e rror has occurred Action Yes No Step 1 Check the system log fo r relevant details. a O[...]

  • Page 338

    Embedded Web Server does not open Action Yes No Step 1 Make sure the printer IP address is correct. View the p rinter IP address: • From the printer home screen • From the TCP/IP section in the Net work/Ports m enu • By printin g a network setup pa ge or m enu settings pag e, and then finding the TCP/IP section Note: An IP address appears as [...]

  • Page 339

    You need to know your print er m odel type and se rial num ber. For mo re inform ation , see the label on the inside top front cover of th e p rinter. The serial number is also listed on the menu settings page. Lexmark ha s vari ous wa ys to hel p you solve yo ur prin ting pr oblem . Visit th e Lexm ark Web si te at http: //sup port. lexmark .com ,[...]

  • Page 340

    Notices Prod uct info rmation Produc t name: Lexmark MX710, M X711 Machin e type: 7463 Mode l(s): 036, 037, 236, 237 Edition notice November 2012 The foll owing paragrap h does not apply to any country where such pro visions are inconsistent with local law : LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOU T WARRANTY OF ANY[...]

  • Page 341

    Trademarks Lexmark, Lexm ark wi th diamo nd desi gn, Ma rkNet , and M ark Visi on ar e tradema rks of L exmark Internat ional, Inc., registered in the Un i ted States and/or other countries . ScanBack i s a trademark o f Lexmark Int ernational, Inc. Mac and the Mac logo are trademarks of Apple In c., registered in th e U.S. and other countries. PCL[...]

  • Page 342

    Univers Lin otype-Hell AG and/or its subsid iaries All other trademarks are th e property of their res p ective owners. Federal Commun ications Com mission (FCC) comp liance information statement This produ ct has been tested and f ound to compl y with the li mits for a Class A digital device , pursuant to Part 15 of the FCC Rules. Oper ation is su[...]

  • Page 343

    Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE log o signifies sp ecific r ecycling programs and p roc edures for electronic prod ucts in countries of the European Union. We encour a ge the recycling of our pr oducts. If you ha ve further ques tions ab out re cycling o ptions, visi t the Lexm ark Web s ite at www.lexmark. [...]

  • Page 344

    Temperature information Ambient operating temper ature 15.6 to 32.2° C (60 to 90°F) Shippi ng tempe rature -40 to 43 .3°C (- 40 to 110 °F) Storage temperature and r elative humidity 1 to 35°C (34 to 95°F) 8 to 80 % RH Laser notice The printer is certified in the U.S. to c onform to th e requirements of DHHS 21 CFR Chapter I, Subc h apter J fo[...]

  • Page 345

    Mode Description Power consumption (Watts) Printing The product is generati ng hard ‑ copy out put from electronic inputs. 82 5 (MX710); 925 (MX71 1) Copy The product is generati ng hard ‑ copy outp ut from hard ‑ copy ori ginal documents. 860 (M X710); 960 (MX 711) Scan The product is scanni ng hard ‑ co py documents. 130 Ready The product[...]

  • Page 346

    Total energy usage It is some times helpful to ca lculat e the to tal pr oduct e nergy usage. S ince power con sumptio n cla ims are provi ded in power uni ts of W atts, the powe r cons umption should be m ultiplie d by th e time th e prod uct spend s in ea ch mod e in order to calculate ener gy usage. The total product energy usage is th e sum of [...]

  • Page 347

    This equipment uses th e RJ-11C Uni versal Service Order Code (USO C) jac k. A plug and jack use d to connect this equipme nt to the pr emises ’ wiring and te lephon e network mus t comply with the applicabl e FCC Pa rt 68 rule s and requi reme nts adop ted by the ACTA. A complia nt teleph one cord and m odular pl ug is provide d with t his pro d[...]

  • Page 348

    Notice to users of the Canadian telephone network This produc t mee ts the a pplicab le Indus try Canad a techn ical spe cificatio ns. Th e Ringer E quivalenc e Numbe r (REN) is an indi cation o f the maxim um num ber of t ermin als all owed to be c onnect ed to a t elephone i nterf ace. The term inus of an interface may consist of any comb in atio[...]

  • Page 349

    Some paramet ers r equire d for compl iance w ith Tele com's te lepe rmit r equirem ent s are depen dent on the e quipm ent associated with this device. The associated equipment shall be set to operate wit hin the following limit s for compl iance to Telecom's specificat ions: • There s hall be no mo re th an 10 call att empts to the sa[...]

  • Page 350

    Complian ce is indica ted by the CE m arking. The manufa c turer of t his product is: Lexmark Internationa l, Inc., 740 West N ew Circle Road, Lexingt o n, KY, 40550 USA. The authorized representat i ve is: Lexmark International Te chno logy Hung ária Kft . , 8 Lec hner Ödö n fas or, Mille nnium Tower III, 1095 Bu dapest HUNGARY, A declar ation [...]

  • Page 351

    (1) cet appare il ne do it pas p rovoq uer d' inter férence s et (2 ) il doit accept er toute inte rférenc e reçue , y compr is cel les risquan t d'a lté rer s on fonc ti onneme nt. Cet appareil a été c onçu po ur foncti onner un iquemen t avec l' antenn e fo urni e. L'util isation de tout e autre antenn e est strictement[...]

  • Page 352

    Tower III, 1095 Bu dapest HUNGARY, A declar ation of conformity to the requirements of the Directives i s available upon request from the Authorized Representative. This product may be used in t he coun tries indi cated in the tabl e below . AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK Č esky S[...]

  • Page 353

    Norsk Lexmark International, Inc. erklærer herved a t de tte produ ktet er i samsvar med de grunnleggende krav og øvrige rele vante krav i direkti v 1999/5/E F. Polski Niniejszym Lexmark I nternational, Inc. o ś wiadcz a, ż e niniej szy produkt j e st zgodny z zasadni cz ymi wymogami ora z pozosta ł ymi stosownymi postanowi eniami Dyrektywy 19[...]

  • Page 354

    To obtai n war ranty s ervi ce you may be requi red t o pre sent proof o f ori ginal purc hase. You m ay be req uired to d eliver your prod uct to the Rem a rketer or Lexmark, or ship it prep aid and sui tably pac kaged to a Le xmark des ignat ed locat ion. You are resp onsib le fo r los s of, or dam age to , a pro duct in tr ansit to the Remarkete[...]

  • Page 355

    Limitation of liabili ty Your s ole reme dy under this limited wa rranty is s et fort h in this do cument. Fo r any clai m concer ning per formance or nonperf ormanc e of Lexm ark or a Remarke ter fo r this pr oduct under t his li mited wa rran ty, you ma y recov er act ual damages up to the limit set fo rth in the fo llowing p aragraph. Lexmark&ap[...]

  • Page 356

    The use of th is product or ser vi ce is subject to the reason able, non-di scrimin atory terms in the I ntelle ctual Proper ty Rights (I PR) Disclosure of Cert icom Corp. at the IETF for Al gorithms for In ternet Key Exchange versio n 1 (IKEv1) imple mented i n the product or ser vice. Notices 356[...]

  • Page 357

    Index Numerics 2100 ‑ sh eet tray installi ng 49 loading pap er 72 250 ‑ sheet tray installi ng 49 loading 65 550 ‑ sheet tray installi ng 49 loading 65 Symbol s [x] ‑ page ja m, open upp er rear door. [202 ] 262 [x] ‑ page jam, clear manual feeder. [250] 268 [x] ‑ page jam, lift front cover to remove cart ridge. [200–201] 259 [x] ‑[...]

  • Page 358

    configur ing supply no tificat ions, imag ing unit 25 4 suppl y notificat ions, m aintena nce kit 254 suppl y notificat ions, t oner cartridge 254 configur ing e ‑ mail settings 113 configur ing port set tings 6 1 configurin g supply notific ation s 254 connec ting printer to di stinctiv e ring servi c e 133 connec ting to a wire less networ k us[...]

  • Page 359

    document s, printi ng from Mac intosh 93 from Wi ndows 93 DSL filter 12 5 duplexi ng 104 E Eco ‑ Mode setti ng 229 Edit Secu rity Setups menu 177 embedde d solu tions inform ation erasing 235 Embedd ed Web S erver access ing 21 admini strator settin gs 253 checking t he sta tus of part s 241 checking the status of suppl ies 241 creating a fax des[...]

  • Page 360

    Fax St ation Number no t set up. Cont act syst em administ rator. 276 fax tro ublesho oting ca ller ID is not s hown 327 can re ceive but not send faxes 330 can s end but no t receive faxes 330 cannot send or receiv e a fax 327 recei ved fax h as poor pr int quality 33 2 faxing blocking junk fax es 139 canceling a fax job 139 chan ging resoluti on [...]

  • Page 361

    IP address, printer finding 20 IPv6 menu 168 J jams accessi ng 257 avoidi ng 256 messag es 257 jams, clearing behind re ar door 263 duplex 266 in automatic do c ument feeder top cove r 270 in manual feeder 268 in tray [ x] 267 inside the print er 259 rear door 262 stan dard bin ja m 265 Job Accou nting m enu 219 L labels, pap er tips 86 letterhead [...]

  • Page 362

    MySho rtc ut about 24 N Network [x] menu 165 Network [x] softwa re error [54] 281 Network Card menu 166 Network Repo rts m enu 166 netwo rk setti ngs Embedded Web Se rver 25 3 networ k setup pag e printin g 64 Networking Guide where to find 253 No analog phone line connected t o modem, fax is dis a bled. 281 noise emi ssion levels 342 Non ‑ Lexma[...]

  • Page 363

    repeating defec ts appe ar on prints 316 sha dow imag es app ear on prints 317 skewed print 318 streaked horizo ntal lines appear on prin ts 318 streaked verti cal lines 319 toner f og or backgr ound shading 321 toner rubs off 321 toner s pecks appe ar on p rints 32 2 transpa rency print quali ty is poor 322 uneven print d ensi ty 322 whit e streak[...]

  • Page 364

    Lo ad [pap er sou rce] wi th [cu stom string] [p aper o rientati on] 27 8 Lo ad [pap er sou rce] wi th [cu stom type nam e [pa per orient ation] 278 Lo ad [pap er sou rce] wi th [pa per size] [paper orientat ion] 279 Lo ad [pap er sou rce] wi th [pa per type] [paper size] [paper orient ation] 279 Load Manual Feeder with [custom string] [p aper o ri[...]

  • Page 365

    printin g forms 9 3 printing from a flash drive 94 printin g slows down 3 02 publicat ions where to find 9 Push But ton Confi guratio n met hod using 60 Q Quality me nu 218 Quiet Mode 229 R recipien t(s) e ‑ mail o ption s 117 recycled pap er using 88, 2 28 recycling Lexmark pa ckaging 23 2 Lexmark pro ducts 2 32 toner cart ridges 232 reducing a [...]

  • Page 366

    scan ning to a computer 147 using t he Embedd ed Web Server 146 scanning t o a flash drive 1 48 scanning to an F TP addr ess creati ng shor tcuts using the comput er 143 using a s hortcut numbe r 145 using t he addre ss book 145 using t he prin ter co ntro l panel 14 4 scan ning to net work destinat ions 143 secu rity modif ying co nfide ntial prin[...]

  • Page 367

    trans parencies copying on 101 loading 78 tips 87 tray loading 65 Tray [x] paper size unsuppo rted 288 tray s linking 82, 83 unlink ing 82, 83 troubl eshoo ting an applica tion erro r has occurre d 337 cannot open Embedde d Web Server 338 checking an un respo nsive printer 289 fax and e ‑ mail funct ions ar e not set up 331 solving b asic p rinte[...]

  • Page 368

    vertical voids ap pear 323 viewing repo rts 253 vie wing a fa x log 1 38 virtual dis play checking , using Embedde d Web Server 253 voice mail setti ng up 121 Voice o ver Inter net Prot ocol (Vo IP) fax setup 126 voids appear 323 VoIP adap ter 126 volatile me mory 234 erasing 234 volatili ty statement of 234 W Webli nk server not se t up. Cont act [...]