Lexmark 20E manuel d'utilisation
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Un bon manuel d’utilisation
Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Lexmark 20E. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Lexmark 20E ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.
Qu'est ce que le manuel d’utilisation?
Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Lexmark 20E décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.
Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.
Donc, ce qui devrait contenir le manuel parfait?
Tout d'abord, le manuel d’utilisation Lexmark 20E devrait contenir:
- informations sur les caractéristiques techniques du dispositif Lexmark 20E
- nom du fabricant et année de fabrication Lexmark 20E
- instructions d'utilisation, de réglage et d’entretien de l'équipement Lexmark 20E
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes
Pourquoi nous ne lisons pas les manuels d’utilisation?
Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Lexmark 20E ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Lexmark 20E et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Lexmark en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Lexmark 20E, comme c’est le cas pour la version papier.
Pourquoi lire le manuel d’utilisation?
Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Lexmark 20E, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.
Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Lexmark 20E. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.
Table des matières du manuel d’utilisation
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Page 1
S510 Series User's Guide Octobe r 2011 www.lex mark.com Machine t ype(s): 4448 Mod el( s): S510 Series: 201, 20E[...]
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Page 2
Cont ent s Safe ty in form ation. ..... ..... ........... ..... ...... .......... ...... ...... ..... ........... ..... ..... ...... 6 Abo ut you r pri nter. ........... ..... ...... ..... ........... ..... ..... ........... ..... ...... ..... ........... 7 Than k you fo r ch oosing t his print er!... ....... ..... ... ....... ..... ....... ... ...[...]
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Loadi ng pa pe r a nd ori gin al do cumen ts. ...... .... ...... .......... ..... ..... ..... .......... ...31 Load ing pap er....... ... ....... ....... .... ....... ....... ....... ... ....... ........ ....... ... ....... ....... ....... .... ....... ..... ..... .... ....... ....... .31 Sav ing paper s ettin gs... ..... ...... ..... .... ..... ..[...]
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Scan ning do cumen ts for editin g... ....... ....... ....... .... ....... ....... ....... .... ....... ....... ... ....... ....... ....... .... .. ..... ....... .60 Sca nnin g dir ectl y to e ‑ mai l using the printer s oftwar e..... ..... ... ...... ...... ..... ... ...... ..... ...... ... ..... ...... ...... .. ...61 Scan ning to a PDF.. .....[...]
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Copy an d scan troubl eshooting ..... ....... ...... .... ....... ...... ........ ... ....... ....... ...... .... ....... ....... ....... ... .... ... ....... .149 Fax tr oubles hootin g . ...... ..... ...... ... ..... ...... ...... .. ...... ..... ...... ... ...... ..... ...... ... ..... ...... ...... .. ...... ... ...... .. ...... ....1 51 Ne two[...]
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Safety informat ion Connec t t he power cord to a pro perly grounded electrical outlet t hat is near t he product and easily ac c ess ible. Do not pl ace or us e this product n ear water or wet loca tions. CAUTION— POTENTIA L INJ URY: The lithium battery in this product i s not intended to be rep laced. Th ere is a dang er of explos ion if a lith[...]
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About yo ur printer Tha nk you f or ch oos ing th is p rint er ! We've worked hard to make sure it will meet your needs. To st art using y our ne w pri nt er right away, use the setup m a teria ls that came wi th the p rint er, and th en skim th e Us er’s Guid e to learn how to perf orm basic tas ks. To g et the m ost out of you r printer , [...]
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Page 8
Conser ving in k • Use Quic k Pri nt or Dr aft M ode. T he se modes can be used t o print do cuments usi ng less in k than normal a nd are idea l for pri nting docume nts th at are most ly text. • Use font types and font set tings that requ ires less ink. Most programs or application s let you adjust the darkne ss of t he color s. • Use h igh[...]
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Wh at are you lo oking for? F ind i t here Additional setup and instructi ons for using the printer: • Selecti ng and storing paper and specialty m edia • Loading pa per • Perfo r ming printing, copying, scanning, an d faxing tasks, depending on your printer model • Configurin g printer settings • Viewi ng and printi ng documents and phot[...]
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Wh at are you lo oking for? F ind i t here Telephone support In th e US, call us a t: 1 ‑ 800 ‑ 395 ‑ 403 9 Monday –Friday (8:00 AM–11: 00 PM ET), Saturday and Sunday (11:00 A M–8:00 PM ET) Suppor t telephone numbers and hours of oper ation for your region or country can be found on the Suppo r t Web si te ( http: //sup port. lexma rk.c[...]
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Use t he To 3 Paper guides Keep paper straight when f eedi ng. 4 Paper support Load paper. 5 Paper guide adjustment le ver Adjust the paper guides. 6 ADF exit tray Hold documents as they exit from the AD F. 7 ADF exit tray extens ion Catch l egal ‑ si ze p ape r as it e xit s from th e AD F. 8 ADF tray Load original documents into the ADF . This [...]
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Use t he To 17 USB port Connect the pr inter to a computer using a USB cable. War ning—Po tent ial D amage: Do not touch the USB port except when pl ugging in or removing a USB cable or i nstallation cable. 18 LI NE po rt Connect the printer to an ac tive telephone line through a standar d wall jack (RJ ‑ 11), DSL filter, or VoIP adapter, or an[...]
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Ordering and r eplacing supplies Order ing i nk cartri dges Lexmark S510 Ser ies m odels (ex c ept Lexmark S5 19 ) Item Return Program cartridge 1 Regular cart ridge 2 Black cartridg e 150 Not Avai lable High ‑ yield black ca rtridge 150XL 150XLA Ye llo w colo r cart rid ge 150 Not Avail able High ‑ yield yell ow col or ca rtridge 150X L 150XLA[...]
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• For be st resul t s, use only ge nuine Lexmar k ink cartr idges. Using genu ine L exmark ink ca rtr idges Lexmark pri nters, ink c artr idges, and ph oto pa per are desig ned to perform toget her for sup erior print qu ality, an d our inks are form ulated to wor k with your pri nter and help extend the life of your pro duct. We re commend t hat[...]
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If your ink cartri dge co mes with a twis t cap, then remove t h e c ap. 1 2 3 2 Insert each ink car t ridge. Sl ide you r finger along the ink c ar tridge until the cartridge cl icks in t o place. 1 2 3 Note s: • Inser t the c olor c artri dges fi rst, and th en the bl ack c artrid ge. • Insert the new ink cartridges i mmedia tely after r emov[...]
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Paper Pa per size Lexmark P hoto Paper • Letter • A4 • 4 x 6 i n. • L Le xmark Per fectFini sh Photo Paper • Letter • A4 • 4 x 6 i n. • L Note s: • Availabi l ity may var y by c ountry or reg i on. • For best results when p r inting photos or oth e r high-quality images, use Lexmark Photo Paper or Lex mark Per fectF inish TM Pho[...]
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Using the printer control pan e l buttons and menus Replacing the langu age sheet A lang uage sheet is u sed to label but tons on t he print er contro l panel. Langua ge shee ts can be r eplaced anytime, depend ing on whic h language y ou w ant to use. S ome langu ag es are available only in s e l ect pr inter mode ls. Note: Your printer c omes wit[...]
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7 Raise th e printer control panel until it clicks into pl ac e. 8 Close the printer , and then fully extend the p aper exi t tra y. Us ing t he pr in ter cont rol pa nel Use To 1 Pow er • Turn the printer on an d off. • Swit ch to Slee p mode . Note : When the pri nter i s on, press to switch to Sleep mode. P r ess a nd hold for th ree sec ond[...]
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Use To 5 Keypad In C opy mode or P hoto m ode: Enter the num ber of copies or prints you want to m ake. In Fax mode: • Enter fax numbers. • Operate an automated answering system . • Select letters when c reating a S peed Dial list. • Type num ber s to enter or edit the d ate and time shown on the display. 6 Bac k • Return to the previous [...]
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13 Bl ac k Switch t o bl ack ‑ and ‑ white mode. 14 Start Sta rt a job, depend ing on which m ode i s selected. 15 Canc el • Cancel a print, copy, scan, or f ax job i n progress. • Clear cur r ent settings or error m essages, and return to previous setti ngs. 16 Ethernet indicator Check the Ethernet c on nection status of your printer and a[...]
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3 From the pri nter cont rol panel, navi gate to: > Setup > > Device Se tup > > S cre e n Br ig htn ess > 4 Pres s the up o r down arrow button to scroll to Dim , and then press . Note: If you s el ec t 2 ‑ Side d Copy , Standa lon e , then the printer p rin ts on both side s of the pa per (duplex) for copy and fax jobs, and f o[...]
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Page 22
Us ing sh ortc uts What are shor tcuts? A shortc ut is a way to q uickly acco mplish pri nt i ng, copying, sc anning, e ‑ mai ling, or faxin g tas ks with the printer . You can c onfigure and save a set of frequent ly used pri nter set tings ava ilable f or a given t as k and then assign a shor tcut name and shortc ut number t o it. Whe n you wan[...]
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Getti n g s tarted During installation, a l ink will be pr ovided for you to create short cuts. If you w ere not able t o create your shor tcuts during installat ion, then y ou may c reate the s hortc uts thro ugh your pri nter so ftware. Launching the sho rtcuts pa ge usin g the printe r software Before you begin, make s ure: • Your printer and [...]
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Usin g sh ortcuts o n the p rinte r Make sur e you have crea ted a sho rtcut. From the pri nter cont rol panel, navi gate to: > Shortc uts > > selec t a shortcut > Using shortcuts 24[...]
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Using th e printer soft ware Mini mum sys tem req uirements The print er sof tware requires up to 50 0MB of free dis k space. Supp orted op erat ing sy ste ms • Mic rosoft Window s 7 (SP1 ) • Mi cr oso ft Wi ndo ws Ser ver 2008 (R2 S P1) • Mic rosoft Window s Se rver 2 008 (S P1) • Mic rosoft Window s Se rver 2 003 (S P2) • Mic rosoft Win[...]
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If you did not install these addi t io nal programs duri ng initial insta llation, t hen reinser t the ins tallation software CD, run the ins t al lation s oftware, and then c lick Adv an ce d O pti on s > Install A dditional Sof tware . Printer sof twar e Use t he To Lex ma rk TM Print er Hom e (refer red to as Printer Ho me) • Launch appl ic[...]
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Page 27
Use t he To Printing Prefe rences When you click File > Print > Pr ope rt ies with a doc u ment open, a P rinting Preferences dial og appear s. The dial og lets you select options for the print job, such as the fo llowing : • Select the number of cop i es to print. • Print two ‑ sided copies. • Select the paper type. • Ad d a waterm[...]
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• To take advantag e of the full feat ures of your pr inter, sele c t the c ustom install o ption du ring installat ion, and then select all pac kages listed. Accessing Web links Web links are links to predefined Web pages that are saved in the printer folder. 1 From th e Finder, navigate to : Applica t io ns > selec t your pr inter folder >[...]
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Upda ting the pri nter softw a re For Wind ows users 1 Click or St ar t . 2 Click Al l P r ograms or Pr og ram s , and then s elect the print er program fo lder from the list . 3 Sel ect your pri nt er, and then cl ic k Pro duct Updat e . 4 Follow the instructions o n t h e computer screen. For Ma cint osh us ers 1 From th e Finder, navigate to : A[...]
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3 Double ‑ cli ck Unins taller . 4 Follow the instructions o n t h e computer screen. Instal ling the prin ter software Note: I f you installed the printe r sof t ware on this c omputer bef ore but need to r e i nstall t he softw are, then u ninstall the c urren t software first . For Windows u sers 1 Close all open softw are prog rams. 2 In ser [...]
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Page 31
Loading paper an d original documents Lo adin g paper 1 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges o f the stack on a level surface. 2 Open the paper feed gu ard. 3 Place the paper at the center of the pa per suppor t . No te: Use the indicators on the pa per support when l oading s maller ?[...]
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5 Close the paper feed guar d. 6 From t he printer c ontrol pa nel, sele ct or confir m your paper setting s. Paper and specialty media guidelines Lo ad up to Make su re that 100 sh eets of plai n pap e r • The paper g ui des r est against the edg es of the paper. • You load l etterhead paper with t he printable side f ac eup and the top of the[...]
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Lo ad up to Make su re that 10 envelo pes • The printable s i de of the envelope is f ace up and the flap is o n the left. • The paper g uides rest against the edg es of the envelopes. • You load the envelo pe in the center of the paper s upport. • You s elect the c orrect envelo pe size. Select the next biggest s ize if the exact envelope [...]
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Lo ad up to Make su re that 25 sheets of photo/glossy paper • The printable or glossy side of the paper is l oaded faceup. If you a re not s ure whi c h side i s printable, then see the instructions that came wi th the paper. • The paper g ui des r est against the edg es of the paper. • You do not tou ch or scratch the g los sy s urface of th[...]
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Lo adin g orig inal docum ent s on the s cann er g lass 1 Ope n the scanner lid and place the doc ument fac edown on the scanne r glass. 2 Close the scanner lid. Lo adin g orig inal docum ents in to the ADF You c an load up to 35 sh eets of an original documen t into the A DF for scanning, copying, an d faxing. Y ou can load A4 ‑ , letter ‑ , o[...]
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Prin ting Tip s for pr inti ng • Use the appropri ate paper for your print j ob. • Sel ect a higher print qualit y for bett er prints. • Make sure there is enough ink in the ink c ar t ridges. • Remove each sheet as it is printed w hen printi ng p hotos o r when wo rk ing with s pecia l t y media . • Do not touch the dupl ex latch or latc[...]
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Collatin g printed c opies When print ing mult iple cop ies of a documen t, you can choos e to print each c opy as a set (col lated) or t o pr int the copie s as gro ups of pa g es (not coll ated). Colla ted Not colla ted Notes: • The collate opt ion is availabl e only wh en you are pr inting mul tiple copies. • To prevent smudging when printin[...]
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4 To ch ange th e curr ent page o rder, s elect th e Re ver se pag e or de r check box . 5 Click OK to close any printer s oftwa re dial ogs. 6 Click OK or Pri nt . For Macintos h users 1 Wi t h a document o pen, c hoose File > Pag e Se tup . 2 From t he Page Set up dialog, s et the pr inter, p aper size, an d orie nt a t i on. 3 Click OK . 4 Fr[...]
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8 Adjust other settin g s as needed. 9 Click Prin t . Pr inti ng o n sp eci alt y me dia Printing en velopes For Windows u sers 1 With a document o pen, click File > Pri nt . 2 Click Prope rt ies , P referen ces , Option s , or Setup . 3 Nav iga te t o: Pap er/F inishing ta b > Paper size lis t > select your env elope siz e If no si ze mat[...]
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Page 40
Printing on labels Notes: • Make sure the top of the label sheet f eed s into th e printer first. • Make sure the adhesive on the labels does not extend t o with in 1 mm of the edge of the label sheet. • Make sure the paper guide or paper guides res t against the edges of the label sheet. • Use full label sheets. Partia l sheets (with ar ea[...]
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Print ing on cust om ‑ size paper For Windows u sers 1 With a document o pen, click File > Pri nt . 2 Click Prope rt ies , P referen ces , Option s , or Setup . 3 Nav iga te t o: Pap er/F inishing ta b > Ma na ge Cu st om S iz es > New 4 Type a nam e and adjust the settings as needed t o c reate a custom size, and then click OK . 5 Click[...]
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Page 42
Usin g a flash dri ve with the printer Make sur e the flas h drive con t a ins files that are suppo rted by t he p rinter. For more info rmatio n, see “Suppo rted file types” on page 41. 1 Insert a f lash drive into the U SB port. F L A S H D R I V E Note s: • The flash drive uses the same por t that is used for a PictBridge camera cable. •[...]
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Page 43
Printing ph otos fr om a PictBridg e-enabled di gital cam era PictBr idge is a t echnology av ailable i n most digital came ras that lets you pri nt dir e ctly f rom your digital c amera w it hout usi ng a computer. 1 Insert one end of the USB cable into the camera. No te: U se only the USB cable that came w ith the camera. 2 Insert the other end o[...]
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Page 44
Pr inti ng o n bo th s id es of th e pa per (du pl exi ng) Printing on both si des of the pa per (duplex ing) automatic ally Notes: • The automat ic duplex u nit support s A4 ‑ and letter ‑ siz e pa per. It also s upports plain, prem ium plain, C olorLok certified pl ain, heavy pl ain, and let t er head paper t ypes. • Do not remove the pag[...]
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9 From t he Two ‑ Sided pop ‑ up menu, c hoose Lo ng ‑ Edg e bin di ng or Sh ort ‑ Edg e bi nding . • For Lo ng ‑ Edge bin ding, pages a re bound alo ng the long edge of t he page (left ed ge for port rait, to p edge for l andscape) . Po rtrait Lan d sc ap e 1 2 1 2 • For Sho rt ‑ E dge bi nding, pa g es are bound alo ng the shor t [...]
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Page 46
For M acinto sh users 1 From t he Apple m enu, naviga te to: Sy ste m Pr efer en ces > Prin t & Fax > sel ect your pri nter 2 Nav iga te t o: Open Print Qu eue > Pr inter Setup > Dr iver tab or Pr inter Setu p > Insta llable Options 3 From t he Two ‑ Sided Print ing Dry Ti me pop ‑ up me nu, choose a dry t ime set t i ng . No[...]
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Page 47
Cre atin g a prin t que ue For Windows u sers 1 From t he Printer T asks area, clic k Ad d a Printe r . 2 Follow the instructions o n t h e computer screen. For more information, see the documentation that came w ith your operating system. For M acinto sh users 1 From t he Print & Fax area, c lick + . 2 If nec essary, cl ick the Default or Defa[...]
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Page 48
Chan ging the d efault pr inting mo de To conserve ink, you can change the def ault printing mo de for all print jobs t o Draft or Quick Print. It uses less in k and is reco mmended for print ing text-onl y documents. If you need t o change to a di fferent pr int mod e t o print photos o r other high-qualit y documents, then you can se lect a diffe[...]
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Page 49
Resumin g print jobs For Windows u sers 1 Click , or clic k Start an d then click Run . 2 In th e Start Se arch or R un box, t ype co ntr ol pr inte rs . 3 Press Ente r , or clic k OK . The printers folder opens. 4 Right ‑ c lick the prin ter, and then select Op en or See what 's printi ng . 5 Resume the pr int job: • I f you want to re su[...]
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Page 50
For Macintos h users 1 Clic k the printer icon on the Doc k. The pri nt queue dialog appear s. 2 Choos e the job you w ant to canc el, and then c li c k Delete . Pr inti ng fr om a mo bile dev ice What is LexPrint? LexPrint is a f ree applicatio n th a t lets you pr int eas ily fr om your iPad, iP hone, or iPod t ouc h us in g an y L ex mar k p rin[...]
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Page 51
Cop ying ADF Scan ner glass Use the ADF for m ultiple ‑ page document s. Note : The ADF is avai lable on ly i n selec t mode ls. If y ou purchased a printer wi thout an ADF, then l oad original documents or photos on the scanner glas s. Use the scanner g lass for s i ngle pag es, small items (such as postcards or photos), transparencies, photo pa[...]
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Page 52
When you s elect colo r or black ‑ only pri nting , the light that corresp onds t o your choic e comes on . 7 Press . Note: The selected co py settin gs are reset to t he factory d efault after tw o min utes of printer i nac tivity. Copying an ID card 1 Load p lain A4 ‑ or l etter ‑ size p aper. 2 From the pri nter cont rol panel, navi gate t[...]
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Page 53
4 Press the l eft or r ight arro w butto n to set t he copy qua lity. 5 Press . Maki ng a copy li ghter or darker 1 Loa d paper . 2 Load the original document f aceup into t he ADF o r f a cedown on t he scanner g lass. 3 From the pri nter cont rol panel, navi gate to: > Co py > > Darkne ss 4 Press the le ft or ri ght arrow b utton to adju[...]
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Page 54
3 From the pri nter cont rol panel, navi gate to: > Co py > > Separato r Sheet s No te: Col late must be se t to On for the s epar ator sheets to be placed b etween copies. If Coll ate is set t o Of f, then the separator sheet s are ad ded at the end of the pr i nt jo b. 4 Press the le ft or ri ght arro w button to select a separat or shee[...]
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Page 55
4 Pres s the left o r right arrow button to select the a mount o f backgrou nd removal. 5 Press . Maki ng a two-si ded (du plex) copy Making a two ‑ side d (duplex) c opy au tomati cally The aut omatic dupl ex unit sup ports A 4 ‑ and let ter ‑ size pape r. If you need to m ake two ‑ sided copies usi ng other pape r sizes, then see th e ins[...]
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Page 56
6 Sel ect the copy mo de: • Pr ess t o sw it ch to co l or m ode . • Pr ess to switch to black ‑ an d ‑ wh ite mo de. When you s elect colo r or black ‑ only pri nting , the light that corresp onds t o your choic e comes on . 7 Press to pr int on one side of the paper . 8 Load the next pag e of the docu ment. • If you are copying a o ne[...]
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Page 57
Scanning ADF Scan ner glass Use the ADF for m ultiple ‑ page document s. Note : The ADF is avai lable on ly i n selec t mode ls. If y ou purchased a printer wi thout an ADF, then l oad original documents or photos on the scanner glas s. Use the scanner g lass for s i ngle pag es, small items (such as postcards or photos), transparencies, photo pa[...]
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Page 58
S can nin g t o a ne t wor k c omp ut er 1 Load the original document f aceup into t he ADF o r f a cedown on t he scanner g lass. 2 From the pri nter cont rol panel, navi gate to: > Scan > > Comput er 3 Pres s the left o r right arrow button to manually se lect the name of the dest ination c omputer, and t hen press . Note s: • You may [...]
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Page 59
Sca nning photos for edit ing For Wind ows users 1 Load p hoto or phot os fa cedown on t he scanner glass. 2 Click or St ar t . 3 Click Al l P r ograms or Pr og ram s , and then s elect the print er program fo lder from the list . 4 Nav iga te t o: Pr int er H ome > se lect your printer > Scan • If you want to s c an a single phot o, or mul[...]
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Page 60
Sca nning docum ents for edit ing An Op tical Ch aracter Recognit ion ( OC R) applicat ion allo ws you t o edit an o riginal t ext docum e n t that ha s b ee n scanned. In order for this t o work, you mus t have an OCR appli cation stor ed on a loc al or networ k computer and you must be able to s elect it from the list of applic ations w hen you s[...]
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Page 61
Sca nning directl y to e ‑ ma il u sing t he prin ter sof twa re Ma ke s ur e yo u ha ve set up you r e ‑ m ail settings befo re proceeding. For more info rmation, see the sectio n on e ‑ mailing in the Use r’s Guid e . For Wind ows users 1 Load a n origi nal documen t fac eup into th e ADF or f acedown on the scanne r glass. 2 Click or St [...]
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3 Click Al l P r ograms or Pr og ram s , and then s elect the print er program fo lder from the list . 4 Nav iga te t o: Pr int er H ome > se lect your printer > Scan > PDF Scann ing starts and the scan p rogress dial og appears . 5 Sa ve the docume nt as a P DF. For Ma cint osh us ers 1 Load a n origi nal documen t fac eup into th e ADF o[...]
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Page 63
Canceling scan jobs Press on the pr inter cont rol panel , or click Ca nce l on the computer screen. Scanni ng 63[...]
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Page 64
E-mailing Se ttin g up the prin t er to e -ma il Settin g up the e-ma il functi on For Windows u sers 1 Click or St ar t . 2 Click Al l P r ograms or Pr og ram s , and then s elect the print er program fo lder from the list . 3 Nav iga te t o: Pr int er H ome > se lect your printer > Settings > S e t up the printer to e ‑ mail The E ‑ [...]
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Page 65
3 Nav iga te t o: Pr int er H ome > se lect your printer > Fax > Edit contact lis t > Se lect from Ph one Book 4 From t he Pho ne Book fie ld, cho ose a phone book. You c an choose any m ail client phone book where you st ore e ‑ m ail addresses. 5 Sel ect the contact t ha t you w ant to add, an d then click Add to or cha nge list to [...]
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Page 66
Tips for e ‑ mailing • Make sure to enter your e ‑ mail account in formation and set up t h e SMTP ser ver bef ore sending an e ‑ mail. • Make su re the pri nter is c onnected to an Ether net or wir e l ess network before sending an e ‑ mail. If necess ary, ma ke s ur e the network is connect ed t o the In ternet for the printer to co m[...]
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Page 67
Faxi ng CAUTION— POTENTIA L INJURY: To redu ce risk of fire, use o nly the t elecommu nications ( RJ ‑ 11 ) cord pr ovid ed with t his product or a UL L isted 26 AW G o r larger repla cement when connecting t his pro duct to th e public switc hed telepho ne network. CAUTION—SHOC K HAZARD: Do not use the fax f eature du ring a ligh tning storm[...]
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Page 68
Setup 2: Printer is sharing the line with an answering machine Con nected t o th e same t elephon e wall j a ck P H O N E L I N E EX T LIN E To con n ect: 1 Conne ct the cabl e from th e wall jack to th e port of the printer. 2 Remove the protective plug from the port of the printer , and th en con nect the answerin g machine to the p ort. Conne ct[...]
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Page 69
To con n ect: Conne ct the cabl e from th e wall jack to th e port of the printer. Ti ps fo r th is se tup : • If you have only o ne telephone number on you r line, then yo u need to set the p ri nter to recei ve faxes auto m atic a lly (A ut o An swer On) . • Set the printer to pick up calls two rings after the answering machine. Fo r example,[...]
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Page 70
Ti ps fo r th is se tup : • This s etup works bes t if you subscribe t o a distinctive r ing ser v i c e. If you have distinc tive ri ng servic e, then m ake sure that you set th e correct ring pattern f or the printer. Otherwise, the printer will not r ec eive f axes even if you have set it to receive fax es automa tically . • If you have only[...]
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Page 71
3 To c ontinue using a comput e r fo r Intern et access , connect the c omputer t o the DSL HP N port on the DSL filt er. 4 To connec t a telep hone to the p rinter, remove t h e pr otec tive plug from the por t of t he prin ter a nd then connec t the teleph o ne to th e port . Scenario 3 : VoIP telephon e s ervice EX T L IN E To co nnect: 1 Connec[...]
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Page 72
Scenar io 4: Digital telep hone servi ce through a ca ble provide r Setu p 1: P rinte r is co nn ected di rectl y to a cable mod em Follow this setup if you norm ally connect your tele phone to a ca ble mode m. E X T L I N E To con n ect: 1 Connec t one end of a telep hone cabl e to the por t of the pr inter. 2 Connec t the ot her end of the cab le[...]
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Page 73
Setup 2: Printer is conn e cted to a wall jack ; cable modem is installed else where in the house Follow this setup if your cable pr ovider activated the w all ja cks in yo ur house s o that you do not have to pl ug your devic es into the cabl e modem . Your c able telepho ne serv ic e com es from t he wall jac ks. E X T L I N E To con n ect: 1 Con[...]
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Page 74
Con nec ting the p rin ter to a no n ‑ RJ ‑ 1 1 wall jack E XT LINE To con n ect: 1 Connec t one end of a telep hone cabl e to the por t of the pr inter. 2 Connect the other en d of the ca ble to the RJ ‑ 11 ada pter, and then connec t the adapter to th e wall jack. 3 If you w ant to connec t another device (tel ephone or answering m achine) [...]
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Page 75
If the addi tional devic e (telephon e or answe ring machi ne) has an RJ-11 c onnector , then you can remov e the wrap plug and co nnect the device to the por t o f th e p rin t er. E XT LIN E Con nec ting the p rin ter i n co un trie s or re gion s th at u se s eria l c onn ecti on In some countries or regi ons, you need t o plug all dev ices into[...]
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Page 76
E XT LINE To con n ect: Conne ct the cabl e from th e wall jack to th e port of the printer. Con nec ting the p rin ter to a wal l ja ck in G erma ny The Ger man wall jack has t wo kinds of port s. The N por ts are for fax ma chines, mod ems, and ans wering mac hines. The F port is for telep hones. NF N Fax ing 76[...]
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Connec t the print er to any of the N po rts. E X T L I N E P H O N E LIN E NFN To con n ect: 1 Connec t one end of a telep hone cabl e to the por t of the pr inter. 2 Connect the other en d of the ca ble to the RJ ‑ 11 adap t er, and t hen connect the ad apter to an N port. 3 If you w ant to connec t a telephon e and answer ing machin e to the s[...]
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Page 78
3 Press the ar r ow butt o ns to sc roll to Fax Numbe r , and t hen press . 4 Ente r your fa x number or your telep hone number, and then pr ess . Setting the fax footer From the pri nter cont rol panel, navi gate to: > Setup > > Fax Set up > > Ringing an d Answering > > F ax Foot er > > On > Setting the da te and time[...]
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Page 79
Fro m here You c an Ringing and Answering • Set the pr inter to receive faxe s automatically or manuall y. Turn Aut o Ans wer to O n or O ff. • Adjust the ringing volume. • Set the n umber o f ri ngs. T his is import ant if y ou ch oos e to r eceive faxes autom atically (Auto An swer On). • Set the di stinctive ring. If you subscribe to the[...]
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Page 80
Using the Pri n ter Se ttings in Macintosh 1 From the Applications folder in the Finder, o r from the Finder desktop, double-c lick the printer folder. 2 Double-c lick Pr inter Se ttin gs . 3 Conf igure the f ax setting s using th e printer softwar e. To view the hel p information f or the fax so ftware, click Help or ? . Cre ati ng a c onta ct l i[...]
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Page 81
Creating a contact l ist using t he fax softw are For Windows u sers 1 Click or St ar t . 2 Click Al l P r ograms or Pr og ram s , and then s elect the print er program fo lder from the list . 3 Click Prin ter H ome > Fa x > E dit conta c t lis t . The Cont acts tab of the Printer S etup Utility opens . 4 Click Se lect fr om phoneboo k . 5 Fr[...]
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Page 82
Sen ding fa xes ADF Scan ner glass Use the ADF for m ultiple ‑ page document s. Note : The ADF is avai lable on ly i n selec t mode ls. If y ou purchased a printer wi thout an ADF, then l oad original documents or photos on the scanner glas s. Use the scanner g lass for s i ngle pag es, small items (such as postcards or photos), transparencies, p[...]
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Page 83
Tip: • You can se nd a br oadcast fax t o up to 30 r e c ipients . Sending f axes us ing the compu ter For Windows u sers 1 With a document o pen, click File > Pri nt . 2 Make su re the appr opriate pri nter is s elected, and t hen click Pro pert ie s , Prefer ences , Options , or Se tu p . 3 Click t he Fax tab, an d then make sure Ena ble F a[...]
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Page 84
Receiv ing faxes auto maticall y 1 Make sure that Auto Answer is on: From the pri nter cont rol panel, navi gate to: > Setup > > Fax Set up > > Ringing an d Answering > > Auto Ans wer > > On > 2 Set t he number o f ring s before t he printe r picks up incoming faxes: a Press the a rrow bu ttons to scrol l to Pi ck U p [...]
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Page 85
Fax ing FA Q If I s kipped the f ax setup initiall y, do I need t o run the ins taller aga in to set up t he fa x? You do n ot need to r un the install er again. You ca n set up and co nfigure t he fax through t he fax so ftware that was instal led with the printer software. 1 Connec t the pri nter to the telephon e line. For m ore infor mation, se[...]
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Page 86
What is my dialing pre fix? The dialin g prefi x is the numbe r or ser ies of numb ers that you press befo re you can dial the act ual fax num ber or telephon e number. If th e print er is in an office se t tin g or i n a pr ivate branc h exchange, then t his can be a specific number that you n eed to press so you c an make a cal l outside the of f[...]
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Page 87
How can I check t h e dial to ne? A dial tone lets yo u know if th e telephone li ne is working or if th e printer is properl y connected t o t he telephone l ine. If you encounter pr oblems se nding and receiving f axes, then make sure you c an hear a dial tone on the line and throug h the pr inter. Make sure the telephone line and the wall j ack [...]
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Page 88
How ca n I mak e sure tha t fax calls g o to the printer and vo ice call s go to t he answe ring machine ? To make sure the printer picks up inco ming faxe s, set Auto A ns wer to On, and then set t h e pr inter to pick up after a greater number of r ings than the answering machine. For example, if the answering machine picks up calls after fou r r[...]
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Page 89
4 Enter the tim e you w ant to send the fax, and then pr ess . 5 Press to star t scanning t he document and to sav e t he s cheduled fax. The printer send s the fax at the designated time. Do not turn of f the print er or unplug i t from the tele phone line before t he sche duled tim e. How do I s end a fax us ing a ph one calling card? 1 Press Dia[...]
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Page 90
Ho w do I fo rw ar d a fa x? 1 From the pri nter cont rol panel, navi gate to: > Setup > > Fax Set up > > Ringing an d Answering > > Fax F or ward > 2 Press the ar r ow butt o ns to sc roll to Fo rwar d or Pr in t & Forwa rd , and t hen press . 3 Using the keypad, e n ter the number to w hich you want to forward the fax,[...]
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Page 91
Networking Inst allin g the pr inter on a w irele ss net wor k Wireles s network compatibi lity Your pr inter contains an IEEE 802 .11n wir eless print se rver. Y our printe r is compa tible wi th IEEE 8 02.11 b /g/n router s that are Wi-F i certified. Sup ported netw ork s ecuri ty op tions The print er suppo rts thr ee wirele ss securi ty optio n[...]
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Page 92
No Security It is not re c omme nded t o use no s ecurity at all on a home wir eless network. U sing no se curi t y means t hat anyone within ra ng e of yo ur wireless network can us e yo ur network reso ur ces—inc luding Internet access — i f your wireles s network is connected t o t he Inter net. The range of your wirele ss network may extend[...]
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Page 93
Info rmation you wil l need during a dvanced wirel ess setup The Wir eless S etup U t il ity does not detect the wire less net work SSID for you during advanced wi reless s etup. Y ou must know the fo llowing inf ormation b efore configur ing the wireless printer set tings manually: Wireless Mode Check yo ur wirel e s s network t ype: In frastr uct[...]
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Page 94
Auth en tic atio n ty pe E nc rypt ion me thod Open Mode • None • WEP Share d Mode WEP WPA Per sonal TKI P WPA2 ‑ Personal • TKIP • AES WPA2 ‑ Ente rprise • TKI P • AES 802.1 X ‑ RA DIU S • None • WEP ‑ DynamicKeys • WEP ‑ Sta ticKe ys • WPA ‑ TK IP • WPA ‑ AE S Instal ling the prin ter on a wirel ess network Bef[...]
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Page 95
Instal ling the prin ter on other com puters Once t he print er is set up o n the wirel ess networ k, it can be acc essed wirele ssly by any other c omputer on the networ k. However, you w ill need to install the prin t er driver on every compu ter that w ill access it. You do not need t o c onfigure the pri nter again, although yo u will nee d to [...]
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Page 96
In dica tor light Pr inte r sta tus Bli nking gree n • T he printer has bee n configured for an Ethernet network, but it c annot establish a connection with t he network. • The printer is out of the r ange of the access point (wireless router) . • The pr i nter is trying to com municate with the ac c ess point, bu t the access poi nt is turne[...]
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Page 97
b Enter the d etai ls about yo ur wireles s netwo rk. Note: Yo ur WEP, WPA, or WPA2 key ma y be obtained f rom the bo ttom of th e box, the docu mentati on that came w it h the box, or from t he box Web page. If you have already chang ed the key for yo ur wireles s network, then use the key you created. 4 Follow the instructio ns on the co mputer s[...]
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Page 98
Advan ced wire less setu p Creating a n ad hoc wire less network You ca n set up an ad ho c network if you: • Do not have an acc ess point or wirele ss router . • Do not have a wirele ss netw ork (but do h ave a wi reless ne t wor k adapter for your comput er). • Want to set up a s tandalon e networ k between t he printer and a comput er with[...]
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Page 99
Window s Vista w ill enable the ad hoc network fo r you. It w ill appe ar in the “Conne ct to a net work” dia log under “Avail able netw orks,” indi c a t i ng that th e com puter is c onfigur ed for t he ad hoc networ k. 4 Close t he Window s Contro l Panel an d any remainin g windo ws. 5 Insert the installat ion software C D, and then fol[...]
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Page 100
19 It ma y take a few minut es for your computer to r ecognize the new sett ings. To chec k the status o f your networ k: a Right ‑ cl ick t he Wirel ess N etwork Connec tion s icon. b Sel ec t View Availa ble Wireless Network s . • If the netw ork is liste d but the c omput er is not c onnected, then s elect the ad ho c networ k, and then cli [...]
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Page 101
For Macintos h users 1 From the Applications folder in the Finder, o r from the Finder desktop, double-c lick the printer folder. 2 Double ‑ cli ck Wi rele ss S etup Assist ant . 3 Follow the instructions o n t h e computer screen. Configuri ng th e printer wirele ssly using WPS (Win dows only ) Wi t h Wi ‑ Fi P ro te ct ed S et up ( WPS), it i[...]
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Page 102
Switching between USB , Ethernet , and wireless c onnecti ons (Windows o nly) You ca n c hange the w ay you access your pr inter, depe nding on your needs. The following p rocedur e s assume that y o u have config ured your printe r for one type of connec tion and that the printe r drivers are inst alled on the comput er. See rel at ed topics on tr[...]
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Page 103
If th e prin ter is currentl y set u p for w irel ess 1 Attach a USB cable to t he comput er and to the print er. 2 Wait a moment for Windows to locate the driver and finish setting up the print er. 3 Select the USB printer. See “Select i ng the pr inter” on page 103. Note: You can conti nue to us e the printer through E thernet o r wireless co[...]
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Page 104
Using the printer wirelessly Select the connec tion type t hat descri bes ho w you current ly access yo ur p rinter: If the print e r is curre ntly set up local ly (using USB connec tion) 1 Close a ll open applic ations. 2 In ser t t he inst all ati on sof twa re CD. If the installat ion dialog does not appear after a min ute, then cli ck the CD ic[...]
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Page 105
3 A sec ond print queue will be cr eated. Remo ve the wirel ess queue if yo u do not want t o switch bac k to accessing the pr inter o ver a wireless connec tion. Using the printer over an Etherne t network Select the connec tion type t hat descri bes ho w you current ly access yo ur p rinter: If th e prin ter is currentl y set u p for w irel ess 1[...]
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Page 106
2 Identify the printer: a On the computer that is attached to the pr inter, open the printers folder: 1 Cli ck , o r click St ar t and t hen click Run . 2 In the Star t Search or Run box, t ype cont rol pr in ters . 3 Press Enter , or click OK . b Right ‑ click the na me of your printer . c Click Shar ing or Prin ter Prope rtie s . d From the Sha[...]
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Page 107
Configuri ng sec urity Si mple wireless networks r equire WEP keys or a W PA/WPA2 pas sphrase, or may not have any secur ity at all. Mor e ‑ advanced w ireles s network s e c urity can requi re one or mo re cert ificates and an authe ntication ser ver. If the netwo rk requir es a c e rt ificate an d you do not ha v e it, fill ou t the c ertifi ca[...]
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Page 108
Conf iguring 80 2.1X Aut hentic ation The info rmatio n you must c omplete i s dependent on the 80 2.1X se curity mec hanism you select. Some require user name s, passwords, and/or cert ificates. I f your network c ontains mul tiple acces s points with di fferent mo des of authentic ation, t he n you can sele c t an d configure more than on e authe[...]
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Page 109
For Windows u sers 1 Close all open softw are prog rams. 2 In ser t t he inst all ati on sof twa re CD. If t he installat ion dialog doe s not appear after a min ute, then launc h the CD man ually: a Click , or c lick Start and then c lick Run . b I n the Start Sea rch or Run box, type D:s etup .exe , w her e D is the letter of yo ur CD or DVD dri[...]
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Page 110
For mor e i nformation on ac cessing the wir eless settings a nd determi ning the WPS capabilit y of your access po int, see the do cument ation that ca me with the acc ess point or con t act yo ur system support pers on. Where do I find my WEP k ey or WPA/WPA2 passphras e? • Cont act your system su pport p erson. – The per son who s et up your[...]
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Page 111
What is a n etwork? A networ k is a coll ection of d ev i c es such as com puters, printe rs, Ether net hubs, ac cess points, and routers conn ected toget her for com munication throug h cabl es or throug h a wire less conn ection. A n etwork ca n be wired, w ireles s, or desi gned to have both wir ed and wirel ess devic es. How do I find ou t what[...]
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Page 112
There ar e many differ ent ways a ne twork can be s et up. Fou r common e xamples ap pear be low . Note: The pr inters in the fo llowing diagra ms represent p rinters with interna l print se rvers built into them so that they can co mmunicat e over a n et work. Wir eles s n etw ork exa mple s Scen ario 1: Mi xed wire d and wirele ss co nnections o [...]
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Page 113
Scenario 3 : Wireles s n et work with no In ternet acces s • Compu ters and printers c onnect to t he network us ing a wirele ss access point. • The ne twork ha s no connection to the Internet. Sce nario 4 : Comp uter co nnected wire lessly to a pri nter wi thout In ternet acces s • A co mputer is dir ectly conn e ct ed to a printe r withou t[...]
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Page 114
The USB port on the computer and on the printer are each marked with . Note: D o not connect the USB cab le until pr ompted to do. 1 If the USB port at the ba ck of the pr i nt er is cove red by a sticker, then make s ure to remove it. 2 Firmly p lug t he square end o f the USB cab le into the bac k of the pri nter. 3 Firmly plug the rect angular e[...]
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Page 115
In ad hoc m ode, a com puter wit h a w i reless net work adapter communic ates direct ly with a pri nter equip ped with a wireless print server. Infr astructu re Ad h oc C har act eri st ics Communication Through an access point D irectly between devi ces Security More security options WEP or no s ecurity Range Determined by the range an d number o[...]
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Page 116
How can I i mprove wireless signal strength? A common reason wireless printer s fai l to com munic at e o ver a network is poo r wireles s signal quality. If the signal is too weak , t oo distort ed, or blocked by an object , it cannot c a rry informat ion between the a ccess poi nt and the printer . To determin e if the printer is receiving a str [...]
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Page 117
How can I m ake sure my comput er and printer are con nected to th e same wireles s network? If the printer is not o n t h e same wirel e ss netw ork as the computer, t h en you will no t be able to pr int wirelessly. Th e SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Wind[...]
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Page 118
In Mac OS X version 10.4 or ea rlier 1 From th e Finder, navigate to : Applica t io ns > In te rn et Co nnec t > AirPort The SSID of the network that the computer is connected to is displayed in the Network menu. 2 Write down the SSID. For Macintosh u sers with an a ccess point 1 Type the IP addr ess of the ac cess poi nt in the address f iel[...]
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Page 119
How do I f ind the MA C addres s? Netw ork devices have a uniq ue hard ware ident ificat ion number t o dist inguish t hem from o ther devi ces on t h e n etwork. This is call ed the MAC (Medi a Acc ess Control ) addre ss. Othe r devi c es sometim es use a type of MAC address c alled Universally Administere d Address (U AA). When ins t al ling the [...]
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Page 120
What is TCP/IP? Networks are abl e to funct ion when comp uters, pr inters, a nd other d evices are able to sen d data to eac h other, ei ther thro ugh cables o r wire less signals. Thi s transfer of data is made poss ible by s ets of da ta transm ission ru les c alled prot ocols . A protoco l can be thou ght of as a language that has rules so that[...]
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Page 121
What is a key index? An access point (wireles s rout er) can be configur ed with as many as four WEP keys. Only one key is use d on the network at a time, how ever. The ke ys are number ed, and the numbe r of a key is referr ed to as its key in dex. All devi c es on the wirele ss netwo rk must be c onfigured to use the same key index when multipl e[...]
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Page 122
Maintaining the printer Ma inta inin g ink cartr idge s In additio n to the following tasks that yo u can perf o rm, your printer performs an au tomatic maintenance cycl e every week if it is p lugged into an el ectrical outlet . It will briefl y come o ut of S leep mode or w ill temporar ily turn on if it is turn ed off. Ch eck in g in k lev el s [...]
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Page 123
Clea ning the printhea d nozzles If you have not been using t h e pr inter fo r a long period, then you may need t o clean the printhead noz zles to improv e the qual ity of you r prints. Keep yo ur printe r plugged to a properly gr ounded, wo rking elect rical outlet to a llow it to perfo rm automatic m ai ntenan c e cycles . Notes: • Cleaning t[...]
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Page 124
Cleaning the scanner glass Clea n the scanner glass a nd other related pa rts w hen vertic al streaks app ear o n your printe d page s or when y ou se e mark s or smu dges on s uch parts. 1 Dampen a clean, lint ‑ free cloth with wa ter. 2 Gently w ipe cle an the scanner glass and other related p arts. 1 2 3 4 1 Bac king materi al 2 Scanner glass [...]
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Page 125
• Keep the printer in an uprig ht posi tion t o prevent th e ink from l eaking. • Av oid se vere ja rrin g moveme nts. Maintaini ng the printer 125[...]
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Page 126
Troubleshooting Before you t r o ubleshoot Use this checklist to so lve most printer problems: • Make su re the pow er cord is pl ugged into the pr inter and int o a properl y grounde d, working e l ectrical out let. • Make sure th e printer is tur ned on. • Make s ure the printer is secu rely conn ected to th e comp uter, print server, or n [...]
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Page 127
3 To conf irm the setti ng, press th e left or right a rr ow button to s croll to Ye s , and then pre ss . Softwa re did not i nstall If you encounter ed problems while instal ling, or if your printe r do es not appear in the list in the printers folder or as a print er option when sendi ng a prin t j ob, th e n t ry uninstalling an d reinsta lling[...]
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Page 128
S ELECT YO UR PRINTER FROM TH E P RINT DIALOG BEFORE SE NDI NG THE PRINT JOB Note: This solutio n applies t o Macintosh users only. 1 With a d ocument open, ch oose File > Pr int . 2 From t he printer po p-up menu, c hoose you r printer, and then c lick Print . If your printer does not ap pear in the Printer list, then c h oos e Ad d P r inter .[...]
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Page 129
Printer is printing blank pa ges Blank pages may be c ause d by improp erly installed ink cartridg es. R EINSTALL THE INK CA RTRIDGES AN D DEEP CLEAN AND ALI GN TH E PRINTHEAD 1 Rein stall the in k cart ridges , see “R epl acing ink cart ridg es” o n page 14 for mo re inf orm ation. If the cartridges do not s eem to fit, then make sur e the pri[...]
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Page 130
Ca nno t d ele t e do cu m ent s f ro m t he pri nt que ue If you have jobs st uc k in the print queue and ca nnot delete t hem to get ot her jobs t o print, t hen the computer and print er may not be communic ating. R ESTART THE COMPUTER AND TR Y AGAI N R EMOVE AND RECON NECT THE USB CABLE CON N ECTED TO YOU R PRINTE R Cann ot print t hrough USB I[...]
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Page 131
Unde rsta ndin g printer messages Al ignment Prob lem Try any of the following: • Check the ink cartridges. 1 Open the printer, and then remove and reinstall the ink cartridges. 2 Load a plain and unm arked A4 ‑ or letter ‑ size paper. The pri nter wil l read any m arkings on used pape r, which c ould cause t h e al ignmen t error mes sage to[...]
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Page 132
Communica ti on Error The print er cannot communic ate with the r equeste d destinat ion. Try one or more of the follo wing: • Make su re your pri nter and com puter a re each connec ted to the Internet thr ough an Ethernet o r wireles s conne ction. • Make su re your pri nter is s ecurely connect ed to the ho st com puter, print server, or oth[...]
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Page 133
• Turn th e pr inter off, then wai t abou t 10 secon ds , an d then turn th e pr in ter back on. No te: Make sure t he printer is no t in Sleep m ode. Pres s and hold for thr ee s econds to turn off th e printer. • See the Us er' s G ui d e or visit the Lexma rk Support W eb site at ht tp:// support .lexmark.c om for more i nformat ion. In[...]
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Page 134
Memory Devi ce Error Try one or mo re of th e foll owing: • Remo ve the me mory dev ice, and th en reinse r t it into the card slot or USB port. • Touc h OK or press to clear the message. Network [x] Sof tware Error [x] is t h e n umber of the networ k connec t i on. Try one or mo re of th e foll owing: • Press to clear the m es sage. • Tur[...]
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2 Remove the printhead. 3 Wipe the printhea d contac t s and t he con t acts in side the pr inthead car rier using a clean, l int ‑ f ree cloth. 4 Reins ert the pri nthead, an d then close t he latch unt il it clicks int o place. 5 Close the printer . Note: If removing and reinserting the printhead does not resolve the er ror, then turn off the p[...]
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2 I nsert the pr inthead, a nd then clos e the latch u ntil it cli cks int o place. Note: Make sure to install t he ink cartridges i nto the prin t head. Fo r more inform ation, see “Replacing ink cart rid ges” i n the User’s Guid e . 3 Close the printer. • Press to clear the m es sage. • If your printer did not come with a printhea d, th[...]
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4 Rem ove the unsu pporte d pri nthead. 5 I nsert the su pported printhead , and then close the latch until i t clicks int o place. Note: Make sure to install t he ink cartridges i nto the prin t head. Fo r more inform ation, see “Replacing ink cart rid ges” i n the User’s Guid e . 6 Close the printer. • Visit the Lexmark su pport Web site [...]
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Scanned Doc ument T oo Long The scan job exceeds the maximum number of pages. Press to clear the message and cancel the current scan job. Scanner Dis abled Try one or mo re of th e foll owing: • Check the pri nter software sett i ng s or the Adminis tration setti ngs from t he printer to enab le the sc a nner . For mo re inf orm ation, conta ct c[...]
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• “Pa per jam in the duplex un it” on page 14 2 • “Paper jam in the ADF (select models only)” on page 143 • “Paper or specialty media misfeeds” on page 146 Pa per ja m in th e pr int er Note: The pa rts ins ide the pri nter ar e sensitiv e. Avoid u nnecessar ily touching t hese part s while cl earing jam s. Che ck t he ja m cl ear[...]
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4 Reattach the jam clearance cover until it cli cks into place. 1 2 5 Close the printer . 6 Touc h OK or press , depend ing on yo ur printer m odel. Pap er jam i n the e xit tray 1 Firmly g rasp the pa per, and then gently pull i t out. No te: Make sure all pap er f ragments a re remove d. 2 Touc h OK or press , depend ing on yo ur printer m odel. [...]
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1 Remo ve the pape r suppor t. 2 Firmly g rasp the pa per, and then gently pull i t out. No te: Make sure all pap er f ragments a re remove d. Troubl eshoot ing 141[...]
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3 Reatt ach the paper support until it clicks into pl ace. 4 Touc h OK or press , depend ing on yo ur printer m odel. Paper jam i n the duplex unit Note: The pa rts ins ide the pri nter ar e sensitiv e. Avoid u nnecessar ily touching t hese part s while cl earing jam s. 1 Push down the dupl ex latch, and then remove the duple x unit. 1 2 Troubl esh[...]
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2 Firmly g rasp the pa per, and then gently pull i t out. No te: Be careful no t to tear t he paper whil e removi ng it. 3 Reins ert the dupl ex unit unt il it clic ks into place to clear the messa ge. 4 If nec essary, touc h OK or press , depe nding on your printer model. Paper j am in the ADF (s elect mode ls only) Note: The pa rts ins ide the pr[...]
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Ch ec k th e ADF 1 Press the A DF button, and th en open the A DF cover. Scenari o 1 Scena ri o 2 2 1 2 1 2 Firmly g rasp the pa per on both sid es, and then gen tly pull it ou t. Scenari o 1 Scenario 2 No te: Make sure all pap er f ragments a re remove d. Troubl eshoot ing 144[...]
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3 Close the ADF cover. 4 Touc h OK or press , depend ing on yo ur printer m odel. Ch eck un der the AD F tra y 1 Re mo ve th e AD F tr ay. 2 Firmly g rasp the pa per on both sid es, and then gen tly pull it ou t. No te: Make sure all pap er f ragments a re remove d. Troubl eshoot ing 145[...]
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3 Reattach th e ADF tray unt il it snaps int o place. 4 Touc h OK or press , depend ing on yo ur printer m odel. Paper or speci alty m edi a misfeeds These are possible soluti ons if paper or spec ialty media misfee ds or s kew s, or if multiple sh eets feed or s t i ck together. Try one or mo re of th e foll owing: C HECK PAPER COND ITION Use on l[...]
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C HECK MI NI M UM PRI NT SETTI NGS Unless you are using th e borderless feature, use these minimum print margin se ttings: • Left and r ight marg ins: – 6.3 5 mm (0.2 5 in .) f or le tte r ‑ si ze paper – 3.3 7 mm (0. 133 in .) f or a ll pape r si z es e xc ep t le tte r • Top mar gin: 1.7 mm (0.06 7 in.) • Bottom m argin: 12.7 m m (0.5[...]
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M AKE SU RE THE INK CART RIDGE S AR E PROPERLY INSTA LLED A LI GN TH E PRINTHEAD C LEAN OR D EEP C LEA N THE PR INTHEAD NO ZZLE S Note: If these soluti ons do not rem o ve the streaks or l ines on the p rinted image, then cont act technical suppor t. Print sp eed is slow If the "Before you trou bleshoot" checklist does not solve the probl[...]
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C HECK YO UR COMPUTER PER FORMANCE You may need t o chan g e h ow your com puter manag es resourc es and pr ocesses. For more in formation on imp roving comp uter perform ance, se e the docume ntation t hat came with yo ur oper ating syste m. Copy a nd scan tr oubleshoot ing • “Cop ier or sc anner does not respo nd” on pa ge 149 • “Sc ann[...]
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M AKE SU RE THE DO CUME NT OR PHOTO IS LOA DED FACEDOWN ON TH E SCA NNE R GLA SS AND IN TH E CORRECT CORNER Partia l copies or sc ans of docum ents or ph otos If the "Before you trou bleshoot" checklist does not solve the problem, then t r y one o r more of the following: M AKE SU RE THE DO CUME NT OR PHOTO IS LOA DED FACEDOWN ON TH E SCA[...]
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M AKE SU RE THE PRI NTER SO FTWA RE IS IN STA L L ED ON THE DESTI NATION CO M PU TER Fax troubl e s hooti ng • “Fax tro ubleshoot ing checklist ” on page 1 51 • “Cann ot send faxes” on page 152 • “Cannot receive faxes” on page 153 • “Cann ot run th e fax softw are” on pa ge 154 • “Fax er ror me ssages on t he print er co[...]
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Cann ot send fax es If the “Fax troubleshooting checklist” does not solve th e problem, then try one or more of the following: M AKE SU RE THA T YO U HAV E REGISTERED YOU R US ER INF ORMAT ION IN TH E PRINTER If you did no t enter your user info rmation dur ing initial setup, the n enter your f ax name and f ax numbe r. In som e countries, you [...]
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Make sur e that the dial prefix en tered in the printer is c orrect fo r your netwo rk. 1 From t he printe r contro l panel, navi gate to: > Setup > > Fax Setu p > > Dialing a nd Sending > > Di al Prefix > 2 Press t h e arrow b uttons to create or modify the p refix. 3 If the prefix is not correct, enter the correct p refix,[...]
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M AKE SU RE THA T YO U HAV E THE CORRECT MANUAL AN S WER CODE If you set the pr inter t o receive faxes manually ( A uto Answer Off), then yo u need to press the correc t code when a fax comes in so that the printer can receive it . 1 From t he printe r contro l panel, navi gate to: > Setup > > Fax Setu p > > Ringing a nd Answerin g [...]
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Page 155
Erro r Message: Wh at it indi c ates: P ossib le so lutio ns: Unsupported Compre ssion The fax modem of the rec eiving fax machine does not s upport data comp ress ion . F ax m odems comp ress data to speed up trans mission, but the receiving fax modem needs to have the sam e comp ress ion c od e. • Lower the transm ission speed of th e fax mo de[...]
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Page 156
Erro r Message: Wh at it indi c ates: P ossib le so lutio ns: No Answer Auto Answer may have been turned off on t he receivin g fax ma chine. • Verify the number, and then resend the fax. • Set the printer to redial. Note : Depending on yo ur country or re gion, there m ay be a l imit on the number of redial attempts, regardless of the redial s[...]
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Page 157
Notes: • Your port m ay be working f ine, but cert ain conflict s can occ ur with mu lt i ple USB devi ces. Try disconn ecting on e of yo ur other USB devices . • If th e USB port on t he comput er is not wo rking, then try using the other US B ports on the compute r. M AKE SU RE THE US B CABLE IS WORKING Try using a different USB cab le. If yo[...]
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4 Watch t he Device Mana ger window w hile connect ing a USB cabl e or ano ther devic e to the USB por t. The window refreshes whe n the Device Manager recognizes the USB conn ection. • If there is activity on the Device Manager but none of the previous solutions worked, then call customer su pport. • If there is no activity on the Device Manag[...]
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Page 159
• You r S SID i s corr ect. Prin t a network setup p age to verify the SSID the pr inter i s using. If you ar e not sur e if your SSID is correc t, then run the wirele ss setup ag ain. • Your WEP key or WP A passp hrase is c o rre c t ( if your net work is se cure) . Log on to the a c cess point and check the secu rity set t ing s. A security k[...]
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C HECK YO UR WEP KEY OR WPA PASSPHRAS E If yo ur access p oint is using W EP secu rity, then the W EP key shou ld be: • Exactly 1 0 or 26 hexadecimal c haracters. H exadecima l c harac te rs ar e A–F, a–f, a nd 0–9. or • Exactly 5 or 13 ASCI I charact ers. ASCII c haracters are l etters, numb ers, and symb ols found on a keyb oard. ASCII [...]
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M AK E SU RE YOUR CO MPU T ER IS CON NECTED TO YOUR ACCE SS POINT • See if you have acce ss to the I nt er net by open ing your Web br owser a nd accessing any site. • If there are other computers or resources o n your w ireless network, then check to see if you can access them from yo ur comput e r. M AK E SU RE THAT YOUR CO MP UTER AND PRIN T[...]
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In Mac OS X vers ion 10.4 or earlie r 1 From t he Fi nder, na vigate to: Applic ations > Int ernet Co nnect > Ai rPort The SSID of the networ k that the computer is connected to is displayed i n t h e Netw o rk menu. 2 Write d own the SSID. For Macintos h users wit h an acc ess poin t 1 Type t he IP a ddress of t h e access point in the addre[...]
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Page 163
If yo u see this messa ge again after you have waited long enough f o r th e print er and t he laptop to attach to the network, t hen there may be a pr oblem with yo ur wireles s network. Make sure t hat the la ptop and print er have bot h recei ved IP addres ses: For Windows us ers 1 Cl ick , o r click Start and then click Run . 2 In the S tart Se[...]
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Page 164
M AK E SU RE THE WI REL ES S PORT IS SEL ECT ED Note: This solutio n applies t o Windows use rs on ly. 1 Cl ick , o r click Start and then click Run . 2 In the S tart Search o r Run box, ty pe cont rol pr inte rs . 3 Press Ent er , or click OK . 4 Right ‑ click the prin t e r, and then select Proper ties or Prin ter prop er t ies from t he menu. [...]
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Page 165
If you would like t o have the ability t o connect to you r local networ k and to a VPN at the same t ime, then reques t the system suppor t person fo r t he VPN to allow split tunn eling. Be aware that s ome organizations will not allow split tunneling du e to sec urity or technical concerns. T URN OFF TH E ACCES S PO IN T ( WI REL ESS ROUTER ) AN[...]
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Page 166
A SS IGN STAT IC IP ADDR ES SES TO ALL DEVIC ES IN TH E NET WORK Most wir eless ne t wor ks use a DHCP server (Dynamic Host Config uration P rotocol) bui lt in t o the wireless router to assign IP addresses to clients on the wireless netw ork. DHCP addresses are as signed w hen they ar e needed, as when a new dev ice is added to the wir eless netwo[...]
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Page 167
Notices Product i nfor ma ti on Prod uct name: Lex ma rk S510 Se rie s Machi ne type: 4448 Mode l(s) : S51 0 Ser ies : 20 1, 20 E Edition noti ce Oct ober 2011 Th e f ollo wi ng p ar agr ap h do es n ot a ppl y t o a ny coun try wh ere such provi sions ar e inconsis te n t w it h local law: LEXMARK INTERNATIO NAL, INC., PROVIDE S THIS PUBLICATION ?[...]
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UNITED STA T ES GOVERNMENT R IGHTS This so ftware and any acco mpanying doc umentation prov ided under t his agre ement ar e commercial compute r softwar e and docu mentation developed exclusive ly at priv at e expense. Tr ade m ar ks Lexmark a nd Lexmark with di amond desig n are tradem arks of Lexmark Int ernational, I nc. , registered in the Uni[...]
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Page 169
The manuf acture r is not r espons ible for r adio or te levis ion interferenc e caus ed by usi ng other t han rec ommended cables o r by unauthori zed chan ges or modif ications t o th i s equipment . Unauthori zed chan ges or m odifica t i ons could void the user's authority to operate this equipment. Note: To assure c om pliance with FCC re[...]
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Page 170
Waste from Electrical and E lectr on i c Equ ipment (WEEE) directive The WE EE logo sign ifies s pecific re cycling programs and proc e d ures for electronic product s in coun t rie s of the E uropea n Union. W e enco urage the re cycling of our prod ucts. If you hav e further question s about recycling options, visit the L exmark Web si te at www.[...]
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ENERGY ST AR Any Lexm ark product bearing t he ENERGY ST AR emblem on the p roduct or on a start -up screen is certified to comply with Envi ronm ental Protec tion Age nc y ( EPA) ENER GY STAR requir ements a s configur ed when shi pped by Lexma rk. Mercury st atement This pr oduct c ontains merc ury in t he lamp (<5m g Hg). Dis posal of mercury[...]
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Page 172
Sl eep Mo de This pr oduct is des igned with an energy-saving m ode called Sl eep Mod e . T he S leep Mod e saves energy by lowering power c onsumption dur ing ext ended peri ods of inac t ivi ty. The Sleep Mo de i s a utomatic ally engage d after this pr oduct is not used for a specified period of time, called t he Sleep Mode Timeout . Factory def[...]
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Page 173
Notice to u sers of the US te lephone network: FCC req ui rements This equipment complies wit h Part 68 of the FCC rules and the requirements adopted by the Admini strative Council for Termin al Attachments (ACTA). On t he back of this equ ipment is a label that contain s, among other info rm atio n, a produc t identifi er in the form at US:AAA EQ#[...]
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Page 174
machin e or such business, othe r entit y, or individua l. (The te lephone numb er pr ovided may not be a 900 number or any oth e r number f or which charges exceed local or long-dist ance transmiss ion char g es .) See you r user docume ntatio n in order to prog ram this information int o your fax ma chine. Notice to users of the C anadian telep h[...]
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Page 175
This equi pment sho uld not be used unde r any circ umstances t hat may co nstitute a nuisance to other Telecom cust omers. Some parameter s required f or complianc e with Te lecom's te lepermit r equire ments are d ependent on the equipment assoc iated with this device. The assoc iated equipment shall be set t o operate within the follo wing [...]
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Page 176
electroma gnetic comp atibility, safe ty of electri cal equipment d esigned for us e within certain volt age limit s and on radio equip ment and telec ommunicat ions termi nal equip ment. Compli ance is indi cated by th e CE mark ing. The manuf acturer of thi s product is: Lexmark In ternational , Inc., 740 W est New Circ le Road, Le xington, KY, 4[...]
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Page 177
(1) c et apparei l ne doi t pas prov oquer d'int erférenc es et ( 2) il doit accepter toute inte rférence reçue, y c ompris celles ri squant d'al térer so n fonctio nnement. Cet a ppareil a été conç u pour fonctio nner uniq uement ave c l'ante nne fo urnie. L 'utilisat ion de t oute aut re antenn e est stri ctement in ter[...]
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Page 178
Tower I II, 109 5 Budapest HUN GARY, A decla ration of confo rmity to the r equire ments of the Dir ectives is a vailable upon request from the Author ized Representative. This pr oduct may be u sed in the coun tries i ndicated in the t able below. AT BE B G CH CY CZ D E DK E E EL ES FI FR HR HU IE IS IT LI LT LU LV MT N L NO PL PT RO SE SI SK T R [...]
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Page 179
Norsk Lexmark I nternational, Inc. erklærer herved at dette pr oduktet er i samsvar med de gr unnleggen de krav og øv r ig e r elevante krav i direktiv 19 99/5/EF . Polski Niniejszym Lexmark Inte r n ational, Inc. o ś wiadcza, ż e nini ej szy produkt j est zgodny z zasadniczymi wy mog ami oraz po zost a ł ymi stosownymi postanowieniami Dyrekty[...]
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Page 180
To obtain war ranty service you m ay be req uired to pres ent proof of orig inal purchase. Yo u may be required t o deliver your pr oduct t o the Rem arketer or Lexma rk, or shi p it prepaid and suit ably pack ag ed to a Lexma rk desig nated locatio n. You are resp onsible for lo ss of, or d amage to, a p roduct in tr a nsi t to the Remarketer or t[...]
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Page 181
Lexmark 's liabil ity for actual dam ages fr om any cause w hatsoever w ill be limite d to the amount you pai d for the pr oduct that c aused the damage s. This limit ation of li ability will not ap ply to claims by you f or bodily i njury or damage to real property or t angible personal pr operty for which Lexmar k is legally liable. IN NO EV[...]
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Page 182
Index Nume rics 2 ‑ sided, fax settin g 78 802. 1X auth enticati on 108 A ad hoc SSID 98 WEP 98 ad hoc n etwork 114 ad hoc w ireless net work addi ng a printer 100 creating using Ma cintosh 9 8 creati ng using Windows 98 addi t ional c ompute rs instal ling wireless printer 95 Address Book setting up 80, 81 Address Book, fax settin g 78 ADF exit [...]
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Page 183
conser ving energy, in k, and paper 7 conser ving paper 20 contac t list setting up 80, 81 contac t list, e ‑ mail crea ting 64 setting up 64 Continue bu tton unav ailable 1 56 copier or scann er does not res pond 149 cop ies mak ing 51 copy and scan trou bleshooting cannot sc an to co mputer ov er a network 1 50 copier or scan ner does not res p[...]
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Page 184
Fax M ode Unsuppor ted 15 4 Fax Modem E rror 15 5 No Answe r 15 6 No Caller ID 156 Phone Line Busy 155 Phone Lin e Error 155 Phone Line is connec t ed to the inco r r ect jack on th e b a ck of the machi ne 155 Phone L ine Not Co nnected 15 5 Remote Fax Error 154 Un rec over abl e F ax Er ror 15 5 Unsuppor ted C ompressio n 155 Unsuppor ted Resol u[...]
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Page 185
interference wir eles s ne twork 1 1 6 IP ad dres s 11 9, 12 0 configu ring 97 IP addr ess of comp uter finding 120 IP addr ess of pr inter finding 120 IP addr ess, assig ning 120 iron ‑ on tr an sfe rs 3 4 J jam clearance cover location 12 jams an d misfee ds troublesh ooting paper jam in the ADF 1 43 paper jam in the dup lex unit 142 paper jam [...]
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Page 186
phone book setting up 80, 81 phone plug 73 phone splitter 71 photo cards 33 photo /g l ossy paper 3 4 photo s mak ing borderle ss copies 5 2 scannin g for editing 59 PictBridg e and USB po rt location 11 PictBridg e-enabled c amera, conn ecting 43 plai n paper 32 poor qua lity at the e dg es of page 14 6 poor sc anned image quality 14 9 postcar ds [...]
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Page 187
rep orts fa x histor y 89 rep orts, f ax settin g 78 req uest certificate 1 08 re set tin g to fa ctor y de fau lts 21 res uming pri nt job 49 ret rie ving fail ed fax es 90 ri ng er volum e adjusting 87 RJ ‑ 11 adap ter 7 3 S safet y information 6, 6 7 savi ng energ y 20 savi ng paper 2 0 savi ng paper d efault s e t tings 34 scan improving qu a[...]
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Page 188
tips for copy ing 51 e ‑ mailing 6 6 pri nting 36 receiving f axes 83 scannin g 57 sendi ng faxes 82 tr ansm issi on rep ort , fax 89 transmit ke y WEP 107 transparencies 34 tray ex tension location 11 trou bleshoot ing checki ng an unrespons ive pri nter 1 26 contac ting techni cal suppo rt 12 6 Continue button is unava ilable 156 fa x ch eckli [...]
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Page 189
wired ( Etherne t ) net working f or Wi ndows 108 wir eles s 118 Maci ntosh 103 netwo rk indicator li ght 95 pri nter do es not print 158 trou bleshooti ng 158 wir eles s ne twork adding a printer t o existing ad hoc network 1 00 advanced s et up 93 com mon h ome configu rations 11 1 creating an ad hoc net work using Maci ntosh 98 creating an ad ho[...]