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Lexmark 4036-304 manuel d'utilisation

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Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Lexmark 4036-304 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Lexmark 4036-304 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Lexmark en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Lexmark 4036-304, comme c’est le cas pour la version papier.

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Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Lexmark 4036-304, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

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Table des matières du manuel d’utilisation

  • Page 1

    X4500 Scanner 4036-304 • T able of Conten ts • Pro blem Solving • Safet y and Notices • T rademarks • Inde x Le xmark and Le xm ark with dia mo nd des ig n are trad emarks of Le xma rk Inter national, Inc ., registere d in the U nited Stat es and/or other coun tries.[...]

  • Page 2

    E d ition: M a y 2 0 0 4 The f ollo wing p aragrap h does not ap ply to a ny country wh ere such p ro visions are inco nsistent wi th local law : LEXMARK INTERNA TIONAL, INC . PR O VIDES THIS PUBLI CA TION “AS IS” WITHOUT W ARRANTY OF ANY KIND , EITHER EXPRESS OR IMPLIED , INCLUDING, BUT NO T LIMITED T O , THE IMPLIED W ARRANTIES OF MERCHANT AB[...]

  • Page 3

    iii 4036-304 Table of Content s Safety Inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Safety In formation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Over view . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    iv 4036-304 Hard Disk Drive, MFD Cont roller Card, 1394 Commu nication s Card and Power Distributi on Board Rem oval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -19 Main Contr ol Board R emoval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Connector Locations . . . . . . . . . . .[...]

  • Page 5

    Safety Inf or mat ion v 4036-304 Safety Inf ormation Safety Inf ormation • This prod uct is desi gned, tested and a pproved to meet stri ct global sa f ety standards with t he use of s pecific Lexmark com ponents. Th e safety f e atures of s ome par ts may not always be obvious. Le xmar k is not res ponsible f or the u se of othe r replacemen t p[...]

  • Page 6

    vi Ser vice M anual 4036-304 Sich erheitshinweise • Dies es Produk t und die zugeh ö rige n K om ponenten wu rden entworfen und geteste t, um beim Einsa tz die weltweit g ü l tigen Siche rheitsa nf orderungen zu erf ü llen. D ie sicherhe itsrelev anten Fu nktionen der Bauteil e und Option en sind n icht immer offensichtlich. S of er n T eile e[...]

  • Page 7

    Safety Inf or ma t io n vii 4036-304 Inf ormaci ó de Seguretat • Aquest p roducte est à dissenyat, comprovat i aprovat per tal d'acom plir les e str ictes nor mes de seguretat gl obals am b la utili litzaci ó de com ponents esp ec í fics de Lexmark. Les caracte r í stiques de segur etat d'algu nes peces pot se r que no sempre sigui[...]

  • Page 8

    viii Ser vice M anual 4036-304[...]

  • Page 9

    Over view 1-1 4036-304 1. Overview This m anual is for maintenan ce engin eers. It desc ribes the maint enance area s, insta llation, dis assembly , and the ma in troublesh ooting guides. T ake your time to read this manual thoroughly to obtain co mprehens iv e knowledge abou t the scan ner before ser vicin g the unit. Service Guidelines 1. Before [...]

  • Page 10

    1-2 Ser vice Manual 4036-304 Digital Copi er and Full-function Fax Machine When the s canner is connected to a Lexmark printer, it perf or ms convenient digita l copying. When c onnected to t elephone l ine, the scanne r performs a full fax function - to send and to recei ve f a xes. Net wor k S c an nin g The scanner u ses two Color Charge-Coupled[...]

  • Page 11

    Over view 1-3 4036-304 Pr oduct Specifications The scann er is desi gned to me et the following produ ct specifi cations: Scanner Scann er T ype Flatbed Sc anner wit h ADF built in Optic al Resolution Flatbed: 300x600 d pi ADF: 300x 300 dpi Enhanc ed Resoluti on 9600x9600 dpi Scan S peed 10 ppm at 300 dpi col or for single pag e scanning 20 ppm a t[...]

  • Page 12

    1-4 Ser vice Manual 4036-304 Environm ent: -Op erating -S torage 10 ° C to 35 ° C (50 ° F to 95 ° F) 20% to 80% RH ( Relative Humidity) -40 ° C t o 65 ° C (-40 ° F to 149 ° F) 10% to 90% RH ( Relative Humidity) Rand om Vibration: -U npack e d non-op -Pac kage -B ump -D rop 10-200Hz, 0.0 05 p .s.d. (G^2/Hz) 5-200Hz, 0.015 p.s .d. -6 dB /oct [...]

  • Page 13

    Over view 1-5 4036-304 Theory of Operation System Descri ption The Lexmar k X4500 is a duplexing scann er option which can sy nchronous ly scan bo th the top an d bottom s ides of a d ocument in color. The major s ystem comp onents i nclude a main scann er control board, a n automatic d ocument feeder , flatbe d, two optical CCD modules (one in ADF[...]

  • Page 14

    1-6 Ser vice Manual 4036-304 A uto Document Fe eder Oper ation When usi ng the Auto Document Feeder (ADF) mec hanism , a page is fed into the ADF by a pick roller an d through the ADF by a feed roller . A separation p ad locate d opposite to the pick roller is used to pro perl y f ee d the pages one at a time when placed on the inpu t tra y . T he [...]

  • Page 15

    Over view 1-7 4036-304 Scanner Mechanism Overvie w and Locations This sec tion con tains an over view of the majo r compo nents of th e scanne r hardware. External Vie w[...]

  • Page 16

    1-8 Ser vice Manual 4036-304 Internal C omponents[...]

  • Page 17

    Over view 1-9 4036-304 Abbreviations ADF A uto Docum ent F eeder CCD Cha rge-Co uple Device CCFL Cold Cath ode Fluores cent Lam p CDB Com mand Des cri ptor B locks DMM Dig ital Mult imete r LED Light Emit ting Diode MFD Multi Functi on De vice PCBA Printed Circuit Board Assembly UI User I n t e r f ace[...]

  • Page 18

    1-10 Ser v ic e Manual 4036-304[...]

  • Page 19

    Prob lem Solv in g 2-1 4036-304 2. Pr oblem Solving This chap ter descr ibes two m ethods to sol v e the operational problems. The first re lies on the scan ner inter nal diagnosti cs to repo r t error c odes. The seco nd uses troubleshooting techniqu es to isol ate the p rob lem. In many cases, the inter nal err or codes will help you to locate th[...]

  • Page 20

    2-2 Ser vice Manual 4036-304 Note: F or generat ion 2 MFD co ntroller cards, ther e are f our pairs of LEDs. The LE Ds are viewab l e after th e controll er cage is remov ed from t he scanner . The L ED patter n shown depicts which LEDs ar e illuminated i n the two rows. Error n umber and description Number of beeps MFD controller car d gener ation[...]

  • Page 21

    Prob lem Solv in g 2-3 4036-304 Error: 24 - Serial por t f ailure 2 1st Probl em with TTY/Serial P or t. Replac e the MFD controll er card. 2nd Error: 28 - Problem wit h the CPU 2 1st Replac e the MFD controll er card. 2nd Error : 3 1 - No hard d rive found. Note: Err or message not displa yed. Onl y beep c ode and LED p atterns are generate d for [...]

  • Page 22

    2-4 Ser vice Manual 4036-304 Error: 41 - Scanner interf ace not f ou nd 4 1st The sca nner imag e proc essor board wa s not f ound. Chec k connect ions to the interf ace board. If conn ections a re good , replace the im age proc essor board. 2nd N/A Error : 51 - Not enough memory Note: Err or message not displa yed. Onl y beep c ode and LED p atter[...]

  • Page 23

    Prob lem Solv in g 2-5 4036-304 Scanner Er ror s Scanner Errors are errors detec ted within the scan ner mechani sm and auto d ocument f e eder asse mbly . T hese errors ap pear on th e user interface touch s creen alon g with a number of flas hes of the fla tbed CCD lamp (the flash seque nce is repeat ed 10 times). See the following table for an e[...]

  • Page 24

    2-6 Ser vice Manual 4036-304 None Could n ot match sca nner , abor t ing The MFD co ntroller c age could not find the r est of the scanner. Mak e sure the USB- style c abl e is pr operly connecte d between the 13 94 communicat ion s boar d and main sca nner contr ol board. If problem persists, replac e the main scanne r board. If problem persis ts,[...]

  • Page 25

    Prob lem Solv in g 2-7 4036-304 T roubleshooting The tables in th is sect ion provide de tailed tr oubleshooting inf or mation. The P ower does not come on * Check explains how to check the failed i tem.T o do a v isual check obse rve the pa r t or obser ve the offline tes t display on the front pa nel. T o do a t ester check, che c k the v oltage [...]

  • Page 26

    2-8 Ser vice Manual 4036-304 Scan module does not mo ve to lock position Cause Re levant Uni t Check A ction Hom e position sens or bo ard fai l u re CCD bo ard T ester check Replace th e CCD PCBA. Motor -main contro l PCBA connec tion fai l u re None Visu al check Conn ect the connecto r . Motor f ai lure Carr ier moto r Visual che ck Replace th e[...]

  • Page 27

    Prob lem Solv in g 2-9 4036-304 Scan module does not mo ve to the home position Cause Relevant Unit Check Ac tion Hom e position sens or bo ard- main c ontrol PCBA connec tion fai l u re None Visual c heck Connec t the connecto r . Hom e position sens or bo ard fai l u re Se nsor in the flatbed CCD assem b ly T ester check Repl ace the flatbed CCD [...]

  • Page 28

    2-10 Ser v ic e Manual 4036-304 Scan module does not mo ve to the flat bed position Reading is not perf ormed Cause Re levant Uni t Check A ction Po we r s u p p l y - main s canner board connec tion fai l u re None Visu al check Conn ect the connecto r . Po we r s u p p l y fai l s P ower s uppl y T e ster ch eck (+5V , +2 4V , GND ) Replace th e [...]

  • Page 29

    Prob lem Solv in g 2-11 4036-304 Image d oes not appear Large jitter Cause Relevant Unit Check Ac tion ADF cov er open ADF cov er Visua l chec k Cl ose the AD F cover . 1394 Communic a- tion bo ard- main c ontrol board connec tion fai l u re None Visual c heck Connec t the connecto r . Lamp I nv er ter fai l u re Lam p inv e r ter Visual c heck Rep[...]

  • Page 30

    2-12 Ser v ic e Manual 4036-304 Reading position deviation Cau se Relevant Uni t Check A ction Motor -main scann er PCBA connec tion fai l u re None Visu al check Conn ect the connecto r . Motor f ai lure Carr ier moto r Visual che ck Replace th e carr ier mo tor . Hom e position sens or bo ard- main s canner PCBA ca ble fai l u re Flatbed C CD opt[...]

  • Page 31

    Prob lem Solv in g 2-13 4036-304 Ima ge unc lear Cau se Relevant Unit Check Ac tion Lamp t oo dark Lamp Visual che c k Repl ace CCD opt ical unit. Dirt on calibrati on ref erence plat e Calibration referen ce plate Vis ual ch ec k Clean the flatbed glass with isop rop yl alcoh ol. Dir t o n the mirrors Mi rrors Visual check Cle an the mirrors wi th[...]

  • Page 32

    2-14 Ser v ic e Manual 4036-304 Strange Sound Generated (flatbed) Frequent paper jam, double feed or skew Cau se Relevant Uni t Check A ction Motor unit fai l u re M otor unit Vi sual check Repl ace the carr ier mo tor . Main s canner card f ailure Mai n scanner card Replace the main scanne r card. Replace th e main scanne r card . Scann ing modu l[...]

  • Page 33

    Prob lem Solv in g 2-15 4036-304 Strange sound ge nerated (ADF) Cau se Relevant Unit Check Ac tion P aper set tin g fai l u re Operati on error Is t he paper corre ctly set in the p aper chute? T each user s to proper ly pos i tion the paper . P aper failure Operation error Is the spec ified paper us ed? None ADF connec tor slip-off ADF u nit Visua[...]

  • Page 34

    2-16 Ser v ic e Manual 4036-304[...]

  • Page 35

    Maintenanc e 3-1 4036-304 3. Maintenance This cha pter desc ribes cleaning m ethods ma intenance par ts re placemen t, and adjustme nt and lub rication n ecessar y f o r nor mal scann er operation. P erform pre ventative maintenan ce in the shor ter te rm ei ther ev er y s ix month s or ev er y 60,000 sheets sca nning. Cleaning Co ver and Glass Wit[...]

  • Page 36

    3-2 Ser vice Manual 4036-304 Maintenance T ools The following table descr ibes the tools neces sar y for the mainte nance of t his scanne r . Remov als P ar ts Replaceme nt 1. Clean the d isassembly and a ssembly location. 2. T ur n off the power switch and r emov e the A C pl ug from the ou tlet before disass embly and as sembly . 3. F ollow the d[...]

  • Page 37

    Maintenanc e 3-3 4036-304 CCD Board Scre ws Screws for the CCD board in the opti cal unit are a s shown. Th ese screws hav e a red coating i ndicating t hey should never be loosened . Flatbe d CCD Optica l Unit A DF CCD Optical Uni t[...]

  • Page 38

    3-4 Ser vice Manual 4036-304 ADF Snap-in P ad Modu le Remov al and Mounting After s canning ap prox imately 100, 000 pages through the ADF , the ADF pad mo dule may be wor n and you may e xper ience problem s with docum ent f eeding. In this c ase, replace the A DF pad mo dul e. T o rem ov e the ADF snap- in pad module : 1. Push the ADF uni t backw[...]

  • Page 39

    Maintenanc e 3-5 4036-304 Document Co ver Remo val Lift the do cument c ov er t o remove the studs from the hing e holes. The s tuds are lo osely attached t o the hinge holes to accommodate the depth o f the or iginal. ADF Co ver Remov al Remov e the two ADF cover screws and lif t the ADF cover .[...]

  • Page 40

    3-6 Ser vice Manual 4036-304 ADF Optical CCD Unit Remo val W arning: Do no t loosen any scr e ws with red coating . 1. Remov e the ADF c ov er. Go to “ ADF Cover Remov al ” on pa ge 3-5 . Rem ov e the two screws from the ADF opt ical CCD unit as sh own, and pull out th e unit. 2. Use a flat screwdriver to raise the latch and remove the inv er t[...]

  • Page 41

    Maintenanc e 3-7 4036-304 4. Disconnect the two CCD connectors. 5. Remov e the ADF o ptical CCD uni t. ADF Unit (Upper and Lo wer Unit) Remo val 1. Remov e the ADF o ptical CCD uni t. Go to “ ADF Optical CCD Uni t Remo val ” on page 3-6 . 2. Remov e the screws located at the f our co rn ers of the A DF unit.[...]

  • Page 42

    3-8 Ser vice Manual 4036-304 3. Disconn ect 15PIN ADF motor/sen sor cable from ADF m otor/sen sor card. 4. Lift the A DF unit and r emov e it.[...]

  • Page 43

    Maintenanc e 3-9 4036-304 Note: The upper and lower units of the ADF unit can now be sep arated. User Interface Remo v al 1. Remov e the document outp ut tra y and do cument cover . 2. Place th e scanner on its back. 3. Remov e the three screws to lo osen the use r interface from the s canner .[...]

  • Page 44

    3-10 Ser v ic e Manual 4036-304 4. Place th e scanner right side up and sl ide the us er interface f orward. 5. Disconn ect the ca b l es.[...]

  • Page 45

    Maintenanc e 3-11 4036-304 6. Remov e the right sid e touch scree n suppor t b rac ket to discon nect the ground wire. 7. Remov e the user inter f ace gently .[...]

  • Page 46

    3-12 Ser v ic e Manual 4036-304 Upper Housing Remo v al 1. Remov e the ADF u nit. Go to “ ADF Unit (Upper and Lo wer Unit) Remov al ” on page 3-7 . 2. Remov e the user interface. Go to “ User Inte rface Removal ” on page 3- 9 . 3. Remov e the f o ur rubber pa ds with a flat screwdr iv er . 4. Remov e the screws beneath the r ubber pad s.[...]

  • Page 47

    Maintenanc e 3-13 4036-304 5. Remov e the four screws on the l eft side of the housing. 6. Remov e the five screws form th e front of the housing. 7. Remov e the upper housi ng.[...]

  • Page 48

    3-14 Ser v ic e Manual 4036-304 Flatbed CCD Optical Unit Remo val Wa r n i n g : Do not loose n any screws with red coating. 1. Remov e the upper housi ng. Go to “ Upper Housing Remova l ” on page 3-12 . 2. Press the pulley on the carriage belt pull e y assem bly tow ard the c enter of th e unit and remove the carr iage bel t from the pul ley .[...]

  • Page 49

    Maintenanc e 3-15 4036-304 3. Remov e the sliding r od and the flat cable. (See following fig ures.) Wa r n i n g : Be ver y careful when handlin g the flatbe d optical CCD . The lamp is e xpo sed and c an be easily broken. Do not touch. 4. T ake out the flatb ed optical C CD . 5. Disconn ect the belt from the side of the flatbed optical C CD .[...]

  • Page 50

    3-16 Ser v ic e Manual 4036-304 Carriage Motor Assembly Remo val 1. Remov e the upper housi ng unit. Go t o “ Upper Housing Remov al ” on page 3-12 . 2. Press the pulley on the carriage belt pull e y assem bly tow ard the c enter of th e unit and remove the carr iage bel t from the pul ley . 3. Disconn ect connect or from car riage motor as sem[...]

  • Page 51

    Maintenanc e 3-17 4036-304 4. Lower MFD contro ller cage and disconn ect the three connect ors and ground wire.[...]

  • Page 52

    3-18 Ser v ic e Manual 4036-304 5. Swing the MF D controller ca ge assembly to the r ight and disc onnect the two cables. Use a sc re wdr iver on the lower cable connec tor to unlatc h the con nector . 6. Remov e the MFD controll er cage. Note: When re installing the USB-sty le cable to the main cont rol board, connect the cable to the uppe r conne[...]

  • Page 53

    Maintenanc e 3-19 4036-304 Har d Disk Dri ve, MFD Contr oller Car d, 1394 Communications Car d and P ower Distrib uti on Board Remov al 1. Remov e the MFD controll er cage. Go to “ MFD Contr oller Cage Removal ” on pa ge 3-16 . 2. With the M FD contro ller cage p ositioned u pside down nea r an edge of a table, remove the two screws from the ba[...]

  • Page 54

    3-20 Ser v ic e Manual 4036-304 4. Remov e the componen t y ou want fro m within the M FD cage.[...]

  • Page 55

    Maintenanc e 3-21 4036-304 Main Con tr ol B oar d Removal 1. Remov e the MFD controll er cage. Go to “ MFD Contr oller Cage Removal ” on pa ge 3-16 . 2. Remov e the screws securi ng the main c ontrol boar d. 3. Disconn ect the cables and r emov e the board.[...]

  • Page 56

    3-22 Ser v ic e Manual 4036-304 Note: When repla cing the mai n scanner control boa rd with a new one, remove the EPROM from t he old boa rd (with a c hip puller ) and insta ll it in the new board. Thi s EPROM contai ns settings unique t o the scanner.[...]

  • Page 57

    Conn ector Locat ions 4-1 4036-304 4. Connecto r Lo catio ns The pin assignment s shown are v ol tages and grounds whic h can be test ed in the fi eld. Use a multimete r grounded to t he scann er MFD contro ller cage when measur ing the v olta ge f or the m ain scan ner board. Main Sc anner Boar d ADF Vi deo Circuit J7: ADF Vi deo Circuit J8: Flatb[...]

  • Page 58

    4-2 Ser vice Manual 4036-304 MFD Contr oller Cage All com ponents wi thin the M FD control ler cage a re self diagnose d. Any errors ar e repor ted a s MFD cont roller ca ge errors. Low V oltage P ower Supply The following diagram and c har t repres ents the p ow er sup ply outpu t connect or . Pin No. Wire Color Assignment 1 Black Ground 2 Black G[...]

  • Page 59

    Pa r t s C a t a l o g 5-1 4036-304 5. P ar ts Catalog[...]

  • Page 60

    5-2 Ser vice Manual 4036-304 Assemb l y 1: Upper Scanner 1 2 3 4 5 6 7 9 8 10 11 12 13[...]

  • Page 61

    Pa r t s C a t a l o g 5-3 4036-304 Assembl y 1: Upper Scanner Asm- Index Par t Number Units Description 1 56P2717 1 T ra y , Document Input 2 56P0024 1 Cov er , Scanner Document 3 56P0032 1 Cov er , Upper with Glass 4 56P0020 1 User Interf ace, Complete 5 56P0030 1 Assembly , Low er ADF 6 56P0023 1 T ra y , Document Output 7 56P0025 1 Assembly , A[...]

  • Page 62

    5-4 Ser vice Manual 4036-304 Assemb ly 2: Lo wer Scanner 1 2 3 4 6 7 8 9 10 13 14 15 16 20 24 5 11 12 17 18 19 21 22 23[...]

  • Page 63

    Pa r t s C a t a l o g 5-5 4036-304 Assemb l y 2: Lower Scanner Asm- Index Par t Number Units Description 1 56P0036 1 Cable , ADF CCD (6PIN + 14PIN) 2 56P0 035 1 Cable, ADF Motor/S ensor (15PIN) 3 56P0 033 1 P ulley Asse mbly , Carr iage Belt 4 56P0 031 1 Asse mbly , Flatbed CCD Optical Unit 5 56P1466 1 Lamp, Flatbed CCD 6 56P0 308 1 Card A ssembly[...]

  • Page 64

    5-6 Ser vice Manual 4036-304 Assemb l y 2 (cont.): Lower Scanner 1 2 3 4 6 7 8 9 10 13 14 15 16 20 24 5 11 12 17 18 19 2 23[...]

  • Page 65

    Pa r t s C a t a l o g 5-7 4036-304 Assembly 2 (cont.): Lower Scan ner Note : • R e f er to L E D pa t te r n i m a ges on pa g e “ M FD C o nt r oll e r E r r o r s ” on p a g e 2 - 1 to i de n ti f y c on t r o l l e r bo a r d ge n e r at i on. • If r e pl a c i ng a ge n e r at i on 1 M F D c o nt r o l l er boa r d w i th a g en e r a [...]

  • Page 66

    5-8 Ser vice Manual 4036-304[...]

  • Page 67

    I-1 4036-304 Index A Abbreviations 1-9 C Cleaning ADF Unit 3-1 Cover and Glass 3-1 Touch Screen 3-1 Connector Locations 4-1 E Error Codes MFD Controller 2-1 Scanner 2-5 M Maintenance 3-1 Maintenance Tools 3-2 O Overview 1-1 P Parts Catalog 5-1 Parts Replacement 3-2 Problem Solving 2-1 Product Description 1-1 Product Features 1-1 Product Specificati[...]

  • Page 68

    I-2 Ser vice Manual 4036-304 56P0558 5-7 56P0559 5-7 56P1211 5-7 56P1466 5-5 56P1472 5-5 56P1473 5-5 56P1808 5-7 56P2042 5-7 56P2110 5-7 56P2112 5-7 56P2401 5-3 56P2406 5-7 56P2467 5-5 56P2554 5-5 56P2555 5-5 56P2717 5-3 56P9910 5-7 99A0471 5-5[...]