Lexmark 696 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Lexmark 696. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Lexmark 696 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Lexmark 696 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Lexmark 696 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Lexmark 696
- nom du fabricant et année de fabrication Lexmark 696
- instructions d'utilisation, de réglage et d’entretien de l'équipement Lexmark 696
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Lexmark 696 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Lexmark 696 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Lexmark en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Lexmark 696, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Lexmark 696, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Lexmark 696. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    XM7100 Series User's Guide April 2014 www.lexmark.com Machine type(s): 7463 Model(s): 496, 696, 896[...]

  • Page 2

    Conten ts Safe ty infor matio n.... ...... ..... ........ ...... ........ ..... ...... ........ ..... ...... ....... ...... ...... .8 Learn ing a bout t he pr inte r....... .............. .......... .......... .............. ........... .......10 Findi ng in formati on abo ut the p rint er..... ......... ...... ....... ...... .......... ...... ....[...]

  • Page 3

    Networ kin g..... .... ..... ..... ..... ....... .... ..... ..... ....... ..... ..... .... ....... ..... ..... ..... .... ....... ..... ..... ..... ... ......... .... ..... ..... ..53 Veri fying pri nter set up... ...... .......... ...... ...... ........... ...... ...... .......... ...... ...... ....... .......... ...... ..... ........ ...... .....[...]

  • Page 4

    Copy ing. ....... .... ..... ....... .... ..... ..... ...... ..... ..... .... ....... ..... .... ..... ....... ..... .... .....10 1 Makin g copi es.... ....... .......... ....... ....... ....... ........... ...... ....... .......... ....... ....... ....... .......... ....... .......... ....... ....101 Copyi ng pho tos.... .... ..... ...... ..... ..[...]

  • Page 5

    Networ k/P orts men u... .... ....... .... .... ..... ...... .... .... ..... ...... .... .... ..... ...... .... .... ..... ...... ..... .... .... ...... ....... ...... ...1 67 Securi ty menu ....... ....... ....... .......... ...... ....... .......... ....... ...... ....... .......... ....... ....... ......... ....... .......... ....... ....180 Set[...]

  • Page 6

    Ordering st aple cartri dges ....... ...... ....... ....... ...... ....... .......... ....... ...... ........ ...... ...... ........ .......... ... ....... ...... ....... .. 253 Stor ing suppli es..... ...... ..... ......... ..... ..... ...... ........ ...... ...... ..... ........ ...... ..... ...... ........ ...... ..... . .......... ......... ...[...]

  • Page 7

    Solvi ng cop y pro blems. ............ ...... ........ ....... ........... ....... ........ .......... ........ ....... ....... ........... ... ............ ....347 Solvi ng fax probl ems..... ...... .......... ...... ...... .......... ...... ...... ....... ......... ....... ...... ......... ....... ....... ............ ......3 50 Solvi ng scann er[...]

  • Page 8

    Safety information Connect t he power cord di rectl y to an appropr iately rated and prop erly gr ounde d electr ical o utlet th at is near the product and ea sily acc essibl e. CAUTION—PO TENTIAL IN JURY: Do not us e this pr oduc t with exte nsion cord s, mult iout let po wer st rips , multiou tlet ext enders, or oth er types of sur ge or U PS d[...]

  • Page 9

    This produc t is designed , test ed, and a pproved to me et stric t global safety standa rds with the use of s pecific manufa cturer's compo nents. The sa fety feat ures of some par ts may no t alw ays be obvi ous. The manu factur er is not responsib le for the use of oth er replacement parts. CAUTION—PO TENTIAL IN JURY: D o not cut, twis t,[...]

  • Page 10

    Learni ng about the prin ter Finding informa tion about th e printer What are you looking for? Find it here Initia l setup in struct ions: • Connecting the printer • Installin g the print er software Setup documentation—The setu p documentation came with the printer and is al so available at http://support.le xmark.com . Additional setup and [...]

  • Page 11

    What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentati on • Driver d ownload s • Live chat support • E ‑ mail support • Voice support Lexmark Support We b site— http://support.le xmark.com Note: Select your country or region, and then select your product to view the a[...]

  • Page 12

    4 3 1 2 5 1 Right side 150 mm ( 6 in.) 2 Front 394 m m (15.5 in.) 3 Left side 150 mm ( 6 in.) 4 Rear 150 mm ( 6 in. ) 5 Top 150 mm (6 in.) Learning about t he prin ter 12[...]

  • Page 13

    Printer configurations Basic model 2 3 5 1 6 7 8 4 10 9 1 Automatic document f eeder (ADF) 2 ADF tr ay 3 ADF bi n 4 4 ‑ bin mailbox 5 Standard b in 6 Multipurpose feeder 7 Standard 55 0-sheet tray 8 2100-sh eet tray 9 Caster base 10 Printer control panel Learning about t he prin ter 13[...]

  • Page 14

    Conf igured mo del CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for stabilit y. You mus t use eith er a print er st and or printer base if you are us ing mul tiple in put o ptions. If you pur chas ed a multifunc tion printe r (MFP) t hat scans , copi es, and fa xes, then you may need a dditio nal furni [...]

  • Page 15

    • Send a fax t o multi ple fax des tinations at the sam e time. • Scan do cument s and s end them to your compu ter, an e- mail a ddress, a flash dr ive, or an FTP destinati on. • Scan d ocume nts and send them to an other prin ter (PDF thro ugh an F TP). Using the ADF and scan ner glass Automatic d ocument f eeder (ADF) Scanner glass ABC Use[...]

  • Page 16

    Understandin g the printer control panel Using the printer control panel 1 @ ! . 2 A B C 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R S 8 T U V 9 W X Y Z * 0 # C 1 2 3 8 7 6 4 5 Use the To 1 Display • Vi ew the printer status and messages. • Set up and operate th e printer. 2 Home button Go to the home screen. 3 Sleep button Enable Sleep mode or Hib[...]

  • Page 17

    Indicator light Printer st atus Blinking red The print er requ ires user interventi on. Sleep button light Printer status Off The printer is off, idle or in Ready state. Solid amber The printer is in Sleep mode. Blinking am ber The printer is enteri ng or waking from H ibernate mode. Blinking am ber for 0.1 second, then g oes completely of f for 1.[...]

  • Page 18

    Touch To 9 Bookmarks Create, organize, and save a set of bookmarks ( URL) into a tree view of folders and file links. Note: The tree view supports only boo kmarks create d from this function, and not from any other application . 10 USB Drive View, select, pr int, scan, or e ‑ mail photos and documents from a flash dr ive. Note: This icon appears [...]

  • Page 19

    Feature Description Printer IP address Example: 123.123. 123.12 3 The IP address of your network prin ter is located at the upper left corner of the home screen and appears as four sets of numb ers separated b y period s. You can use the IP address when ac cessing the Em bedded Web Server so you can view and remotely confi gure printer settings eve[...]

  • Page 20

    Touch To Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving chan ges. Reset Reset v alues on the screen. Underst anding the print er contro l panel 20[...]

  • Page 21

    Setting up and usin g the home screen applications Notes: • Your home screen may vary dependin g on your hom e scree n cust omizat ion se ttings, admin istrati ve set up, and active appli cations. • There m ay be addit ional so lutio ns and a pplicat ions av ailable for purc hase. For mo re info rmatio n, go to www.lexmar k.com or contact the p[...]

  • Page 22

    3 Press Enter . Note: If you are us ing a pr oxy se rver, the n tempo rarily d isable it to loa d the We b page c orrectl y. Customizing the home screen 1 Open a Web browser, and then type the print er IP address in the ad dress field. Note: View the printer IP address on th e printer home s creen. The IP address app ears as four sets of numbers se[...]

  • Page 23

    Activating the home screen application s Finding information about the home screen ap plications Your printer comes with preinstalled home s creen applicat i ons. Before you can u se these applicatio ns, you m ust first activa te a nd set u p these app licati ons usin g the Emb edded Web Ser ver. For mo re inf ormat ion o n acces sing the Embedded [...]

  • Page 24

    Settin g up Card Copy Note: A later versio n of this User 's Guid e may co ntain a di rec t link to the Administ rator's Guide of this applic ation. To check f or upda tes of thi s User's G uide , go to htt p://suppo rt. lexmark .com . Use To Quic kl y an d easil y co py in sur anc e, ide nti fica ti on, a nd oth er walle t ‑ size [...]

  • Page 25

    Use To Create shortcuts on t he printer home screen, with sett i ngs for up to 25 frequently used copy, fax, or e- mail jobs. To use the a pplicat ion, to uch MyS hortcut , and then follow the instruction s on the printer disp lay. Set ting up Mu lti Se nd Note: A later versio n of this User 's Guid e may co ntain a di rec t link to the Admini[...]

  • Page 26

    Use To Scan a document and send it to a shar ed networ k folder. You can define up to 30 unique folder destinations. Notes: • The printer must have permission to write to the destinations. From the computer where the destination is specified, use sharing, securi ty, and fire wall settings to al low the printe r at least a write access. For help, [...]

  • Page 27

    Exporting and impo rting a configura tion You can e xport config uration sett ings int o a text file, a nd then import the f ile to a pply th e setti ngs to o ther printers . 1 Open a Web browser, and then type the print er IP address in the ad dress field. Note: View the printer IP address on th e printer home s creen. The IP address app ears as f[...]

  • Page 28

    Additional printer setup Installing internal options CAUTION —SHOCK HA ZARD: If you are acce ssing t he control ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electric al outl et befo re conti nuing. If you have an y[...]

  • Page 29

    CAUTION —SHOCK HA ZARD: If you are acce ssing t he control ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electric al outl et befo re conti nuing. If you have an y other devi ces att ached to the print er, then turn [...]

  • Page 30

    3 Remove the shield. 2 1 4 Use the followi ng illust ration to locate the appropria te connecto r. Warning—Pote ntial Da mage: Controller b oard electronic co mponents ar e easily damaged by static elect ricity. Touch a m etal surfac e on th e print er befo re touching any co ntrolle r boa rd ele ctroni c com ponents or connect ors. 1 2 3 1 Lexma[...]

  • Page 31

    5 Rea ttach th e sh ield, and then al ign the screws with t he holes. 1 2 6 Tigh ten the scre ws on the sh ield. Additi onal pr inter se tup 31[...]

  • Page 32

    7 Clos e th e acce ss co ver. Installing a memory card CAUTION —SHOCK HA ZARD: If you are acce ssing t he control ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electric al outl et befo re conti nuing. If you have an[...]

  • Page 33

    3 Alig n the no tch ( 1) on the me mory car d with the ridge (2) on the con nector. 1 2 4 Push the memo ry card straight into the conn ector, and th en push the card t oward t he cont roll er board wall un til it cl icks into plac e. 5 Reattach the cont roller boar d shield, and th en the cont roller board ac cess cove r. Installing an op tional ca[...]

  • Page 34

    Warn ing —Pot ent ial D amag e: Co ntroll er boar d electron ic compo nents ar e easily damaged by static electricity. Touch a m etal su rfac e on th e printe r befo re touch ing a ny contro ller b oard e lectr onic c omponent s or co nnecto rs. 1 Access the co ntroll er bo ard. For more i nformatio n, see “Accessing the co ntroller board” on[...]

  • Page 35

    Warning—Pote ntial Da mage: Imprope r inst alla tion of the car d may ca use d amag e to th e car d and the contr oll er boar d. Note: The entir e lengt h of th e conne ctor on th e card must to uch an d be fl ushed a gainst t he con trolle r boar d. 5 Close the co ntrolle r board acce ss door . Note: W hen the p rinter s oftware and a ny hardwar[...]

  • Page 36

    1 ISP so lut ion 2 Screw for attach ing the plastic brac ket to the ISP 3 Screws for a ttaching the ISP mo unting brac ket to the controller boar d shield 4 Plastic brac ket 4 Remove the metal cover from the ISP o pening. a Loosen the screw. b Lift the m etal co ver, and th en pul l it out c ompletel y. 1 2 3 Additi onal pr inter se tup 36[...]

  • Page 37

    5 Align th e post s of t he pl astic br acket t o the h oles o n the cont roller boa rd cage , and the n pres s the plastic b racket on the c ontrol ler boar d cage u ntil it clicks into plac e. Note: M ake sure that the p lasti c bracket has la tched c ompletely, an d that th e plastic bracket i s seated firmly on the cag e. 6 Install the ISP o n [...]

  • Page 38

    7 Lower the I SP tow ard the p lastic b racke t unt il the ISP is seated b etween th e guides of the p lastic b racke t. 8 Use the pr ovid ed thum bscre w for the ISP to at tach the plas tic b racket to t he ISP. Note: Turn the screw clockwise, enough to hold th e ISP in place, b ut do no t tig hten it yet. Additi onal pr inter se tup 38[...]

  • Page 39

    9 Atta ch the two prov ided screws to sec ure t he ISP mounting bracke t to th e co ntroller boa rd shie ld. 10 Tigh ten the thu mbsc rew th at is attach ed to the ISP. Warning—Pote ntial Da mage: Do no t scr ew it on too tigh tly. Additi onal pr inter se tup 39[...]

  • Page 40

    11 Connect the ISP s olution interface c able int o the receptac le of th e controller board. Note: The plug s and recepta cles are c olor-cod ed. Installing a printer hard dis k Note: This task requires a flat ‑ head screwdri ver. CAUTION —SHOCK HA ZARD: If you are acce ssing t he control ler board o r instal ling opt ional har dware or memo r[...]

  • Page 41

    3 Locate t he approp riate co nnector o n the cont roller boa rd cage. Note: If an op tiona l ISP is curr entl y inst alled, then t h e print er hard disk m ust b e ins talled onto the IS P. Additi onal pr inter se tup 41[...]

  • Page 42

    To inst all a prin ter hard di sk onto t he ISP: a Remov e the screws attache d to the pr inter hard disk m ounting brac ket, and the n rem ove the brack et. b Align the stando ffs of the pri nter h ard disk to th e hole s in the ISP, and t hen pr ess t he printe r har d disk down until the standoffs are in place. Instal lation war ning: Hold only [...]

  • Page 43

    To inst all a prin ter hard di sk dir ectly on th e cont roller boa rd cage: a Align the standoffs of the print er har d disk to the hol es in the contr oller board cag e, and then pre ss the print er hard disk down until the standof fs are in place. Instal lation war ning: Hold only the edge s of t he pri nted ci rcuit board assemb ly. Do n ot tou[...]

  • Page 44

    b Use the two prov ided sc rews t o attach the pr inter har d disk m ount ing brac ket. c Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plug s and rece ptacles are co lor ‑ cod ed. Additi onal pr inter se tup 44[...]

  • Page 45

    Removing a printer h ard di sk Note: This task requires a flat ‑ head screwdri ver. CAUTION —SHOCK HA ZARD: If you are acce ssing t he control ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electric al outl et befo[...]

  • Page 46

    3 Remove the screws holding the print er hard disk i n place. 4 Remove the p rinter hard disk. 5 Set a side the pr inter hard disk. Additi onal pr inter se tup 46[...]

  • Page 47

    Installing hardware options Order of ins tallation CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for stabilit y. You mus t use eith er a print er st and or[...]

  • Page 48

    2 1 2 Unpack the optional tray, and th en re move all pack ing mat erial. 3 Pull out the tray com pletely from the bas e. 4 Remove any p acking material from in side th e tray. 5 Insert th e tra y into th e bas e. 6 Pla ce the tr ay ne ar th e printe r. 7 Alig n the o ptiona l tray with the cast er bas e. Note: Make sure to lock the wheels of the c[...]

  • Page 49

    8 Align th e prin ter with the tr ay, and the n slowly l ower the printer into pla ce. Note: O ption al tray s loc k toget her whe n stac ked. 9 Connect the p ower c ord to the pr inter , then to a p roperl y grounded electrical outlet, and th en turn on the print er. Additi onal pr inter se tup 49[...]

  • Page 50

    1 2 Note: W hen the pri nter software a nd any o ptional t rays ar e installed, you may need to manuall y add th e options in the printer d river to make them available for print jobs. For mor e information, see “Adding availabl e opti ons i n the pr int d river” on p age 52 . To unin stall the op ti onal t rays, slide the lat ch on the righ t [...]

  • Page 51

    4 5 6 7 3 1 2 Use the To 1 EXT port Connect additional devi ces (telephone o r answering machine) to the printer and the telephone line. Use this port if you do no t have a dedicated fax line for the printer and if this connect ion method is supported in your country or region. Note: Remove the plug to ac cess the port. 2 LINE port Connect the prin[...]

  • Page 52

    Organi zing c ables Attach the Ethernet cable and power co rd, and then neatly tu ck the cables in the channels at the back o f the printer. Setting up the printer software Installi ng the pri nter 1 Obtain a co py of th e software installer pa ckage. 2 Run the installer, and then follow th e instructions on th e computer screen. 3 For Ma cinto sh [...]

  • Page 53

    In Wind ows 7 or ea rlier a Click , o r click St art and th en click Run . b Type control printers . c Pres s Enter , or click OK . 2 Select the printer you want to update, and then do either of the following: • For Wi ndows 7 or lat er, se lect Printer pr opertie s . • For earlier vers ions, select Properties . 3 Naviga te to the Config uratio[...]

  • Page 54

    Prepar ing to s et up th e print er on a wireless netw ork Notes: • Make sure your wirel ess networ k adapte r is insta lled in your printer and wor king proper ly. For more information, see the instr uction sheet that came with the wireless networ k adapter. • Make sure your access point (wireless router) is tu rned on and is working properly.[...]

  • Page 55

    Connec ting the p rinter usin g the Wireles s Setup Wizard Before you be gin, ma ke sure that: • A wirele ss network adapter is inst alled in the print er and is working properly. For more informa tion, see t he instr uction sheet that came wit h the wi rel ess netwo rk a dapter . • An Ether net cab le is disco nnected from the print er. • Ac[...]

  • Page 56

    3 Open a Web browser, and then type the IP address of y our access point in the addres s field. Notes: • The IP ad dress ap pears as four sets of numb ers separa ted by p eriods , such as 123. 123.123.12 3. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 4 Access th e WPS se ttings . For more inf[...]

  • Page 57

    3 Configure the po rt from th e list. 4 Update the IP addres s. 5 Apply the changes. For Macintosh users 1 From Syst em Preferences in the Apple men u, navigate to the list of p rinters, and then select + > IP . 2 Type the IP address in the address field. 3 Apply the changes. Setting up seri al printing (Wi ndows only) After i nstall ing the ser[...]

  • Page 58

    Printing a network se tup pag e If the pr inter is at tached to a n etwork , then print a netw ork se tup pag e to v erif y the n etwork c onne ction . This page also pro vides i mporta nt inf ormati on that a ids net work printing confi guration. 1 From the home s cre en, n avig ate to : > Report s > Netw ork Set up Page 2 Check the first s [...]

  • Page 59

    Loading paper and specialty media The sele ction and h andlin g of pape r and spec ialty me dia can af fect how r eliably do cument s print . For mo re infor mation , see “Avoiding jams” on p age 267 and “Storin g paper” o n page 89 . Setting the pap er size and typ e From the home s creen navig ate to: > Paper Me nu > Paper Size/Type[...]

  • Page 60

    Loading pape r and specialt y media 60[...]

  • Page 61

    2 Squeeze and slide the width guide to the correct position for t he size of the paper being loaded u ntil it clic ks int o place . 2 1 1 Note: Use the paper size in dicato rs on the b ottom of the t ray to hel p posi tion the g uides. Loading pape r and specialt y media 61[...]

  • Page 62

    LT R / LGL A4 / A5 EXEC JI S B5 Loading pape r and specialt y media 62[...]

  • Page 63

    3 Unlock the length gu ide, and then squ eeze and slide the guide to th e correct position fo r the size of the paper being loa ded. 3 1 2 Notes: • Lock th e leng th gu ide fo r all paper s izes. • Use the paper s ize in dica tors o n the b otto m of t he tra y to help posi tion the gui des. Loading pape r and specialt y media 63[...]

  • Page 64

    4 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do not fold or crease t he paper. Straighten the edges on a level su rface. 5 Load th e paper stack with the pr intabl e side fa cedown. Note: M ake sure the p aper or envelo pe is loaded properly. • There are differe nt ways for loading le tterhe ad depe nding on whe ther an o[...]

  • Page 65

    Without an optional staple finisher With an optional staple finishe r ABC Two ‑ sided printing ABC Two ‑ sided printi ng • If you are loading prepunche d paper for use with the s taple finisher, then make sure t he holes on the lon g edge of the pa per ar e on the righ t side o f the tray. One ‑ sided printing Two ‑ sided printing ABC ABC[...]

  • Page 66

    • Do not slide t he paper into th e tray. L oad pape r as sh own in the illu strati on. • If you are loading envelopes, then make sure t hat the flap side is facing up and the envelopes are on the left side o f the tray. Loading pape r and specialt y media 66[...]

  • Page 67

    • Make su re the p aper i s below the solid l ine, wh ich is th e maxim um paper fill in dicator . Warn ing —Pot ent ial D amag e: O verfilli ng the tray ca n cause paper ja ms. Loading pape r and specialt y media 67[...]

  • Page 68

    • When using ca rd sto ck, labels, or other t ypes of specia lt y me dia, make s ure the p aper i s below the das hed li ne, whic h is the alte rnat e pa per fill in dicat or . 6 For cu sto m ‑ or Univer sal ‑ size paper, adjust the pa per gu ides t o lightl y to uch the sides of the stack, and the n lock the len gth guid e. Loading pape r an[...]

  • Page 69

    7 Ins ert the tra y. 8 From the printe r control p anel, set the pape r size and pap er typ e in the Pape r menu to ma tch the pape r loade d in the tray. Note: Set the corr ect pa per si ze an d type to a void pa per j ams an d pri nt qua lity prob lems. Loading the 2100 ‑ sheet t ray CAUTION—PO TENTIAL IN JURY: To reduce the risk of equipment[...]

  • Page 70

    Loading A5 ‑ size paper a Pull up a nd slid e the width gui de to t he posi tion for A5. L G L O F C F O L I O L T R A 4 A 5 1 L G L O F C F O L IO LT R A 4 A 5 2 L G L O F C F O L IO LT R A4 A5 b Squeeze and slide the length guide to th e position for A5 until it clicks into plac e. 2 1 2 Loading pape r and specialt y media 70[...]

  • Page 71

    c Remove the A5 length guide from its holder. 1 2 d Insert the A5 len gth guide in to its des ignated slo t. Note: Press th e A5 length guid e until it clicks int o pla ce . Loading A4 ‑ , letter ‑ , leg al ‑ , oficio ‑ , and folio ‑ size paper a Pull up and slide the width guide to the correct position for the size of the paper being loa[...]

  • Page 72

    b If the A5 length guide is still attach ed to the lengt h guide, then re move it from it s place. If t he A5 length gu ide is not attached, then proc eed to step d. c Put the A5 l ength g uide in its holder. 2 1 Loading pape r and specialt y media 72[...]

  • Page 73

    d Squeeze the length guide and slide it to the correct po si tion f or the size of the paper b eing loaded unt il it clicks into place. 3 Flex sheets of p aper back and forth to loos en them, and th en fan them. Do not fold or crease the pa per. Straight en the edges on a level surface. 4 Load th e paper stack with the pr intabl e side fa cedown. N[...]

  • Page 74

    Without an optional staple finisher With an optional staple finishe r ABC One ‑ sided printing ABC One ‑ sided p rinting ABC Two ‑ sided printing ABC Two ‑ sided printi ng • If you are loading prepunche d paper for use with the s taple finisher, then make sure t he holes on the lon g edge of the pa per ar e on the righ t side o f the tray[...]

  • Page 75

    • Make su re the p aper i s bel ow the m aximu m paper fill ind icato r. Warn ing —Pot ent ial D amag e: O verfilli ng the tray ca n cause paper ja ms. 5 Ins ert the tra y. Note: Press the paper stack down while inserting the tray. Loading pape r and specialt y media 75[...]

  • Page 76

    6 From the pr inter co ntro l pan el, set the pap er si ze and type i n the P aper m enu to match the pape r loa ded. Note: Set the corr ect pa per si ze an d type to a void pa per j ams an d pri nt qua lity prob lems. Loading the multipurpose feeder 1 Pull do wn the multi purpose f eede r door . Note: Do not loa d or close the multipurpose feed er[...]

  • Page 77

    2 Using the han dle, pull the multi purpose feede r ext ender. Loading pape r and specialt y media 77[...]

  • Page 78

    Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 3 Slide the width guide to th e correct position for the siz e of the paper b eing lo aded . Note: Use the paper size in dicato rs on the b ottom of t ray to hel p positi on the gui des. Loading pape r and specialt y media 78[...]

  • Page 79

    4 Prepare the paper or specialty media for loading. • Flex the sheets ba ck and forth to loosen them, and th en fan them. Do not fold or crease th e paper. Straighten the edges on a level surface. • Hold transparencies by the edges , and then fan them. Straighten the edges on a level surface. Note: Avoid t ouching the printabl e side of th e tr[...]

  • Page 80

    Without an optional staple finisher With an optional staple finishe r ABC Two ‑ sided printing ABC Two ‑ sided printi ng • If you are loading prepunche d paper for use with the s taple finisher, then make sure t he holes on the lon g edge of the pa per ar e on the righ t side o f the tray. One ‑ sided printing Two ‑ sided printing ABC Not[...]

  • Page 81

    • Load envelopes with the flap side down and on the left of th e multipurpose feeder. B 5 E X E C A 4 A 5 LT R Warn ing —Pot ent ial D amag e: Nev er use e nvelopes with stam ps, clas ps, sna ps, windows , coat ed lini ngs, or self ‑ stick adhe sive s. Thes e envelo pes ma y sever ely damag e the prin ter. • Make sure t he paper or specialt[...]

  • Page 82

    Warn ing —Pot ent ial D amag e: Overfilli ng the feeder can cause paper jams. 6 For c ustom- o r univer sal-siz e paper , adjust the widt h gui des to lig htly touc h the s ides of t he sta ck. 7 From the pr inter co ntro l pan el, set the pap er si ze and type i n the P aper me nu to ma tch th e paper loa ded in t he tray. Note: Set the corr ect[...]

  • Page 83

    4 Click Submi t . 5 Click Cust om Ty pes , and then ver ify if th e new cus tom pape r type name h as rep laced t he cust om nam e. Using the printer c ontrol panel 1 From the home s cre en, n avig ate to : > Pape r Me nu > Cus tom Names 2 Select a custo m name, and then t ype a c ustom p aper ty pe name. 3 Touch Submit . 4 Touch Custom Types[...]

  • Page 84

    Paper and specialty media guide Notes: • Make sure tha t the paper size, type , and weight ar e set co rrectly on the c omputer or contr ol pane l. • Flex, fan, and straighten specialty media before loading them. • The printer may print at a reduced speed to prevent damage to the fuser. • For more informat ion o n card s tock and l abels, s[...]

  • Page 85

    – Have bent corners. – Have rough, cockle, o r laid fin ishes. • Adjust the width guides to fit the width of the envelopes. • Before loading the envelopes on the tr ay, flex the stack of envelop es back and forth to loos en them, and then fan them. Straighten the edges on a level surface . Note: A combina tion of high humidit y (over 60%) a[...]

  • Page 86

    Tips on us ing transp arencies • From the print er co ntrol panel , set t he pape r si ze, type, t exture, and weig ht in the Pap er me nu to m atch t he transparencies loaded in the tray. • Print a test page on th e transparencies being considered for use before buying large quant ities. • Use transpar encies desig ned specific ally for lase[...]

  • Page 87

    Grain direction Grain ref ers to t he alignm ent of t he pape r fibers in a sh eet of pap er. G rain is e ither grai n long , running the length of the paper , or grain short , runn ing the wid th of t he paper . For 60–176 g /m 2 (16–47 ‑ lb) paper, g rain lon g paper is recom mende d. Fiber content Most h igh ‑ qua lity xerogra phic pap e[...]

  • Page 88

    • Thickness (impacts how much can be loaded into a t ray) • Surfac e roug hness (measur ed in S heffiel d unit s, imp acts pri nt cla rity and h ow well toner fu ses to the pap er) • Surface friction (determin es how easily sheets can be separated) • Grain and form ation (impac ts cu rling, which a lso inf luence s the mechani cs of ho w th[...]

  • Page 89

    For more informatio n about Lexm ark, visit www .lexma rk.com . General s ustai nabilit y-relat ed inf ormat ion ca n be found at the Envi ronm ental Sust ainab ili ty link. Storing paper Use these paper storag e guidelines to help avoid jams and uneven print quali ty: • For best resu lts, store paper where the tem perature is 21°C (70°F) an d [...]

  • Page 90

    Paper si ze 1 Dimensions 550 ‑ sheet tray 2100 ‑ sheet tray Multipurpose feeder Duplex ADF Scanner glass Legal 216 x 356 mm (8.5 x 14 in.) Executive 184 x 26 7 mm (7.3 x 10 .5 in.) X Oficio ( Méxic o) 216 x 340 m m (8.5 x 13 .4 in.) Folio 216 x 330 mm (8.5 x 13 in.) Statement 14 0 x 21 6 mm (5.5 x 8.5 in.) X Universa l 105 x 14 8 mm to 216 x 3[...]

  • Page 91

    Paper types and we ights supp orted by th e printer The p rinter engi ne s uppor ts 60 –17 6 ‑ g/m 2 (16–47 ‑ lb) p aper wei ghts. Note: Labels, transparencies, envelopes, and card stock always print at redu ced speed. Paper type 550 ‑ sheet tray 2100 ‑ sh eet tray Multipurpose feeder Duplex ADF Scann er g lass Paper Card S tock X X Pla[...]

  • Page 92

    Paper si ze 4 ‑ bin mailbox Offset s tacker Staple fini sher Staple, hole punch finish er Statement 2 2 Universa l 4 3,4 1 The finishe r staples the p aper if it is l oaded long edge first. 2 The finisher stacks the paper but does not staple or punch holes in it. 3 The finisher stacks and staples the paper but does not punch holes in it. 4 The fi[...]

  • Page 93

    Paper type Paper weight 4 ‑ bin mailbox Offs et stacker Sta ple finis her Staple, hole punch finish er Envelope 105 g/ m 2 (28 Ib bond) XX X X Rough Envelope 105 g/ m 2 (28 Ib bond) XX X X Letterhead 90–176 g/ m 2 (24–47 lb bond) XX X X 60–90 g/m 2 (16–24 lb bond) Preprint ed 90–176 g /m 2 (24–47 lb bond) XX X X 60–90 g/m 2 (16–24[...]

  • Page 94

    Printing Printing forms and a docume nt Printing forms Use Fo rms and F avori tes t o qui ckly an d easil y ac cess fr eque ntly used f orms or ot her inform ation that is re gularl y print ed. Before you ca n use th is app lication , first set i t up on th e printe r. For m ore in formati on, see “Se tting up Forms and Favorites ” on pa ge 23 [...]

  • Page 95

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > Print Setting s > Quali ty Menu > Toner D arkn ess . 3[...]

  • Page 96

    • If you insert the flash dr ive when the printer requires attention, such as when a jam has occurred, then the printer ignor es th e flas h drive. • If you ins ert t he flash d rive while the print er is pr ocessi ng o ther pri nt job s, then Busy app ears on the pri nter display. Af ter these print jobs ar e proce ssed, you m ay need to view [...]

  • Page 97

    Recommended flas h drives File t ype • Lexa r JumpDr ive FireFl y (512 MB an d 1GB) • SanDi sk Cruz er Mi cro (512 MB an d 1G B) • Sony Micro Vault Classic (512MB and 1GB) Documents: • .pdf • .xps Imag es : • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .t if • .png • .fls Printing from a mobi le dev ice To downloa[...]

  • Page 98

    Use To Notes: • Confidential, Verify , Reserve, and Repeat print jobs ma y be delete d if the printer requires extra memor y to process additional held jobs. • You can set the printer to stor e print jobs in the prin ter memory until you start the print job f rom the printer control panel . • All print jobs that ca n be initiated by the user [...]

  • Page 99

    Modi fying conf ident ial p rint s ettin gs 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily [...]

  • Page 100

    Cancel ing a print job fro m the com puter For Windows users 1 Open the print ers f older, a nd then selec t your prin ter. 2 From the print queue, select the prin t job you want to cance l, and then del ete i t. For Macintosh users 1 From Syst em Preferences in the Ap ple menu, navigate to your printer. 2 From the print queue, select the prin t jo[...]

  • Page 101

    Copying Automatic d ocument f eeder (ADF) Scanner glass ABC Use the ADF for m ulti ple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) . Making copies Making a qu ick copy 1 Load an o rigina l docum ent fa ceup, sho rt e[...]

  • Page 102

    3 From the home s cre en, n avig ate to : Copy > specify the copy sett ings > Copy It Copyin g usin g the scanne r glass 1 Place an orig inal do cument f acedo wn on the scanne r glas s in the upper le ft corne r. 2 From the home s cre en, n avig ate to : Copy > specify the copy sett ings > Copy It If you h ave m ore page s to sca n, th[...]

  • Page 103

    3 Navigate to: Copy to > select the tray t hat cont ains tr ansparencies > Copy It If there are no trays that cont ain transparencies, then navigate to: Manu al Feeder > > select the size of the transparen cies > > Transparen cy > 4 Load transparencies into the multipurpose feed er, and then touch Copy It . Copyin g on le tterh[...]

  • Page 104

    Customizing copy s ettings Copyin g to a diff erent si ze 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items[...]

  • Page 105

    Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper gui[...]

  • Page 106

    3 From the home s cre en, n avig ate to : Copy > Si des (Du plex) > select the pref erred duplexi ng m ethod Note: For the preferred duplexing method, th e first number repre sents sides of t he original documents while the seco nd nu mber repres ents sides o f the copy. F or exa mple, se lect “2 sided to 2 sided” i f you h ave tw o-sided[...]

  • Page 107

    5 Touch . 6 Touch t he butt on th at best r epres ents t he conte nt sour ce of t he docu ment yo u are cop ying. • Color L aser —The original doc ument was print ed usi ng a co lor lase r print er. • Inkjet —The ori ginal do cument was prin ted us ing an inkje t prin ter. • Magazine —The o riginal docum ent is f rom a maga zine. • Pr[...]

  • Page 108

    3 From the home s cre en, n avig ate to : Copy > Advan ced O pti ons > Separa tor S heet s Note: S et Co llate t o “1,2 ,3 ‑ 1,2,3” to place separator sheets bet ween copies. If Collate is set to “1,1,1 ‑ 2,2,2,” then the sep arator sheets are added to th e end of the c opy job. For more in formation, see “Col lating copie s” [...]

  • Page 109

    For example: 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor[...]

  • Page 110

    Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper gui[...]

  • Page 111

    • If the paper type o r size that y ou want to co py onto is not l oade d in on e of the tray s, then touc h Ma nual Feed er , and manually load the paper in the multip urpose feeder. • When “C opy to” i s set to Aut o Size Ma tch, ea ch cop y match es th e paper size of th e orig inal d ocumen t. If a m atc hing paper si ze is not in one o[...]

  • Page 112

    • Newspap er —The o rig inal doc ument is fr om a news pape r. • Other —The origina l docume nt was pr inted using an altern ate or unknown printe r. • Photo/Film —The origina l docume nt is a p hoto from film. • Press —The ori ginal docume nt was pr inted using a pr intin g press . Save As Shortcut This op tion l ets you sa ve the [...]

  • Page 113

    E-mailing Automatic d ocument f eeder (ADF) Scanner glass ABC Use the ADF for m ulti ple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) . Setting up the printer to e-mail Setting up the e-mail f unctio n 1 Open a Web br[...]

  • Page 114

    Creating an e-mail shortcut Creati ng an e-ma il sh ortcut usi ng the Em bedde d Web Server 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 123.123.123. • If y[...]

  • Page 115

    E-mailing a document You can us e the pr inter to e ‑ m ail sca nned do cument s to on e or m ore re cipient s in a number o f ways. You can typ e the e ‑ mail add ress, us e a shor tcut n umber , or use t he addr ess bo ok. You can al so use the Mul ti Send or My Short cut appli cation f rom t he home s cree n. For more i nform ation , see “[...]

  • Page 116

    Sending an e ‑ mail usin g the addres s book 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the sca[...]

  • Page 117

    3 From the home s cre en, n avig ate to : E-mail > Rec ipi ent(s) > type t he e ‑ mail a ddress > Done > Send as 4 Touch the bu tton that repr esent s th e file t ype you want to send . • PDF —Create a sing le file with multiple p ages. • Secure PDF —Create an encr ypted PDF fi le that prote cts the file conten ts from unaut h[...]

  • Page 118

    Resolution This opti on lets yo u adjust the out put qual ity of your e-ma il. Increasing the image resolution increases the e-mail file size and the tim e neede d to s can your origina l docum ent . Decreasing the image resolution reduces the file size. Content This opt ion lets yo u set t he origi nal do cument typ e and so urce. Select f rom th [...]

  • Page 119

    • JPEG —Use th is to cr eate and att ach a sepa rate f ile for each page of yo ur origin al document. • XPS —Use th is to creat e a sing le XP S file with mu ltipl e pages. Page Setup This option lets you chang e the follo wing sett ings: • Sides ( Duplex) —Thi s sp ecif ies if the o rig inal doc ument is pr int ed on o nly one si de or[...]

  • Page 120

    Faxing Note: Fax capab ilitie s may no t be av ailabl e on all printer models . Automatic d ocument f eeder (ADF) Scanner glass ABC Use the ADF for m ulti ple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) . Setting up [...]

  • Page 121

    Initial f ax setup Many coun tries and r egion s requ ire ou tgoi ng fax es to contai n the follo wing in form ation in a ma rgin at the to p or bottom of each tra nsmit ted pa ge, or on the f irst pa ge of the trans missi on: f ax na me (i dent ificati on o f the busin ess, o ther enti ty, or indi vidual s ending the me ssage) and fax number (tel [...]

  • Page 122

    Choos ing a fax conn ecti on Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax l ine Faxing 122[...]

  • Page 123

    To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips fo r this se tup: • You c an set t he printer to re ceiv e faxes auto matic ally (Auto Answer On) or manu ally (A uto A nswer Off). • If y ou wa[...]

  • Page 124

    Connec ted to dif ferent wa ll jacks P H O N E L IN E To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips fo r this se tup: • If yo u hav e only one te leph one n umbe r on yo ur l ine, t hen yo u n[...]

  • Page 125

    • If you subscribe to a distinctive r ing service provided by you r telephone company, then make su re that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxe s auto mati cally. Setup 3: Printer is sharing the li ne with a telephone subscribed to voice mail s erv[...]

  • Page 126

    Tips fo r this se tup: • This se tup wor ks best if you subs cribe to a dist inctiv e ring se rvice . If you hav e disti nctive rin g servi ce, t hen make sure that yo u set th e correct ring pattern for the printer . Otherwise, the printer does not receive faxes even if yo u have set it to rece ive fax es au toma ticall y. • If you have only o[...]

  • Page 127

    To minim ize interf erenc e betwee n the two channels and en sure a qualit y connectio n, you need to i nstall a D SL filt er for the analo g devices (f ax machine, teleph one, an swering mac hine) i n your net work. Interfer ence ca uses no ise an d static on the telephon e, faile d and poor quality faxes for the printe r, and slow In terne t conn[...]

  • Page 128

    To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end o f the cable to the po rt labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labele d Phone Line 2 or Fax Po rt is not always ac tive. VoI P providers may cha rge addit ional co st for a[...]

  • Page 129

    Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connec t one e nd of the telepho ne cabl e tha t came wit h your pr inter to the port of the pri nter. 2 Connect the other end o f the cable to the po rt labeled Phone Line 1 or Phone Port on the cable mod em. Note: The port labe[...]

  • Page 130

    • If yo u nee d two te lep hon e ports for yo ur dev ice s, bu t do no t wan t to pa y ad ditio nal cost, then do not plug the printer into the sec ond t elephone port . You c an use a p hone s plitte r. Plug the pho ne spl itte r into the Phone Line 1 or Phone Port , and t hen plu g the prin ter and tele phone into th e sp litter. • Make su re[...]

  • Page 131

    If the wall jack or equipment in your facility is not compat ible with t his ty pe of connec ti on, th en yo u nee d to use a telepho ne adap ter. An adapte r for yo ur count ry or r egion may not co me wit h your pr inter, and you ma y need to purchas e it separ ately . There may be an adapt er plug i nstal led in th e port of t he printer. If you[...]

  • Page 132

    Connecting the printer to a non ‑ RJ ‑ 11 wall ja ck 1 Connec t one e nd of the telepho ne cabl e tha t came wit h printe r to the port of th e print er. 2 Connect the other en d of the cable to the RJ ‑ 11 adapte r, and then connec t the adap ter to the wall ja ck. 3 If you want to co nnect anoth er dev ice (t elephone or an swerin g machin [...]

  • Page 133

    Connecting the pri nter to a wall jack in Germany The G erman w all jack h as two kind s of ports. The N port s are for fax machines, modems, and answering machines. The F port is for tel ephones . NF N Faxing 133[...]

  • Page 134

    Connect t he printe r to any of the N ports. NFN P H O N E L IN E 1 Connec t one end of t he tel ephone cabl e that c ame th e print er to the port of th e printe r. 2 Connec t th e othe r end of the tele phone cable to the RJ ‑ 11 adapter, a nd then conn ect the a dapter to a n N port. 3 If you want to co nnect a telepho ne and answeri ng mach i[...]

  • Page 135

    Connec ting to a di stinctive ring servic e A distincti ve ring se rvice may be av ailable f rom your tele phone compa ny. This ser vice lets you have multip le teleph one numbers on one telepho ne line , with each tele phone numbe r havin g a differ ent ri ng patt ern. Th is may be useful f or disting uishi ng bet ween fa x and voi ce calls . If y[...]

  • Page 136

    Setting the da te and time You can se t the da te an d time so that they are p rinted on ever y fax you s end. 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 12[...]

  • Page 137

    3 From the home screen , touch Fax . 4 Enter the f ax num ber o r a sh ortcut . Note: To add recip ients, touch Next numb er , and then enter th e recipient's telephon e number or short cut number, or sear ch the address boo k. 5 Touch Fax It . Sending a fax using th e compu ter The printe r driver f ax option lets you send a print job to the [...]

  • Page 138

    • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the pr inter co ntro l pan el, press # , and then enter the sh ortcut number u sing the keypad. 4 Touch Fax It . Sending a fax using th e address book The address book lets you search f[...]

  • Page 139

    Creating shortcuts Creating a fax destinati on shortc ut using the Embedde d Web Server Assign a shortc ut nu mber t o a sing le fax n umber or a grou p of f ax numbe rs. 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as fo[...]

  • Page 140

    Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper gui[...]

  • Page 141

    • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > Fax Sett ings > Analo g Fax S etup > B lock No Name F ax . Notes: • This optio n blocks all incom ing fax es that hav e a priv ate calle r ID or hav e no fax name. • In the Banne d Fax List fiel d, enter the pho ne nu[...]

  • Page 142

    3 From the He ld Fax Mode m enu, s elect on e of t he foll owing: • Off • Alwa ys On • Manual • Schedu led 4 If you selec ted Sche duled, t hen co ntinue with t he follo wing st eps: a Click Fax Holding Sch edule . b From t he Ac tion me nu, s elect Hol d fa xe s . c From the Ti me me nu, select the tim e you want the he ld faxes release d.[...]

  • Page 143

    Darkness This o ption lets yo u adjus t how light or dark the faxes are in re lation to th e orig inal do cument . Page Setup This option lets you chang e the follo wing sett ings: • Side s (Dup lex) —This speci fies if the origi nal docume nt is prin ted on one si de or on bo th sides of the page (duplex). This also identifies what needs to be[...]

  • Page 144

    Using the adva nced op tions Select from t he following s ettings : • Advanced Imagin g —This adjusts the Backgrou nd Remo val, Color Bala nce, Colo r Drop out, Cont rast , Mirror Image , Negativ e Imag e, Scan E dge to E dge, Sha dow Det ail, Sh arpness, and Temp erature settin gs befo re yo u fax th e docu ment. • Custom Job —This com bin[...]

  • Page 145

    Scanning Using Scan to Network Scan to Ne twork lets you s can y our docum ents t o ne twork dest inati ons sp ecifi ed b y you r sys tem su ppo rt pers on. After the desti nations ( share d networ k folde rs) have been e stablis hed on the network, the setup pr ocess for the applic ation involve s inst allin g and con figuring the applicat ion on [...]

  • Page 146

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Navigate to: Settings > Other Set tings area > Mana ge Sho rtcut s > FT P[...]

  • Page 147

    Scanning to an FTP address using a shortcut number 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the[...]

  • Page 148

    ADF Scanner glass Use the ADF for m ulti ple ‑ page documents. Use the scanner glass for single-p age documents, small items (such as postcards or photos), transparencies , photo paper, or thin media (such as maga zine clippings) . The sca nner lets yo u scan d ocum ents dir ectly t o a com puter or a flash d rive. The comp uter does n ot hav e t[...]

  • Page 149

    Setting up Scan to C omputer Notes: • This feat ure is su pported only in Wi ndows Vista or later. • Make su re your c omput er and pr inter are conn ected to the s ame netwo rk. 1 Open the print ers f older, a nd then selec t your prin ter. Note: If your prin ter is not in t he list, the n add yo ur print er. 2 Open the p rinter pro perties, a[...]

  • Page 150

    Original Size This optio n lets you set th e paper si ze of th e docu ment s you are go ing t o scan . When Or igina l Size is set to Mixe d Sizes, you can sc an an o riginal docum ent th at co ntains mixed paper sizes (l etter ‑ and le gal ‑ size pages ). Darkness This o ption lets yo u adj ust how light or da rk th e scanne d d ocumen ts are [...]

  • Page 151

    Page Setup This option lets you chang e the follo wing sett ings: • Sides ( Duplex) —Thi s sp ecif ies if the o rig inal doc ument is pr int ed on o nly one si de or o n bo th side s of t he pa per . • Orientat ion —This spec ifies the or ienta tion of the o rigi nal doc ument, and then c hanges the Sides ( Duplex) and Bindi ng settings to [...]

  • Page 152

    Understandin g the printer menus Menus list Paper Menu Reports Network/Ports Security Default Source Paper Siz e/Type Configure M P Substitute Size Paper Texture Paper Weight Paper Loadi ng Custom Types Custom Names Custom Scan Sizes Custom Bin Names Universal Setup Bin Se tup Menu Settings Page Device S tatistics Staple r Test Network Setup Page N[...]

  • Page 153

    Paper menu Default Sourc e menu Use To Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default pap er source for all pri nt jobs. Note s: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Multipurpose Feeder to appear as a me nu setting. ?[...]

  • Page 154

    Paper Size /Type m enu Use To Tray [x] Size A4 A5 A6 JIS ‑ B5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En ve lope B5 Env elope Oth er En vel op e Specify the pa per size loaded in each tray. Notes: • Lett er i s th e U.S . fa ctor y defa ul t set ting . A4 is t[...]

  • Page 155

    Use To MP Feeder Siz e A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En ve lope B5 Env elope Oth er En vel op e Specify the paper size loaded in the multipurpose feeder. Notes: • Lett er i s th e U.S . fa ctor y defa ul t set ting . A4 is th e in tern[...]

  • Page 156

    Use To Manual Paper Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal Specify the size of the paper being manually lo aded. Note: Letter is the U.S. factory default setting. A4 is the internati onal factory default setting. Manual Paper Type Plain Pape r Card St ock Transparency Recy cled Labels Bond Letterhe[...]

  • Page 157

    Use To Default ADF Media Type Plain Pape r Card St ock Transparency Recy cled Labels Vinyl Lab els Bond Envelope Rough Envelope Letterhead Prep rinted Colored Paper Light Pape r Heavy Paper Rough/Cotton Cust om [x] Specify the media type being loaded in the ADF. Note: Plain Paper is th e factory default setting. Note: Only installed trays and feede[...]

  • Page 158

    Use To Transparency Texture Smoo th Normal Rough Specify the relative textur e of the transparencies lo aded in a specific tray. Note : Normal is the factory default setting. Recycled Texture Smoo th Normal Rough Specify the relative texture of the recyc led paper loaded in a specifi c tray. Note : Normal is the factory default setting. Labels Text[...]

  • Page 159

    Use To Heavy Texture Smoo th Normal Rough Specify the relative textur e of the heavy paper loaded in a specific tray. Note : Normal is the factory default setting. Rough/Cotton Textu re Rough Specify the relative textur e of the rough or cotton paper lo aded in a specific tray. Note : Rough is the factory default setting. Custom [x ] Tex ture Smoo [...]

  • Page 160

    Use To Envelope Weig ht Light Normal Heavy Specify the relative weight of the envelope loaded. Note: Normal is the factory defa ult setting. Rough Envelope Weight Light Normal Heavy Specify the relative weight of the rough envelope loaded. Note: Normal is the factory defa ult setting. Letterhead Weight Light Normal Heavy Specify the relati ve weigh[...]

  • Page 161

    Paper Loadin g menu Use To Card S tock Loa ding Duplex Off Determine and set two-sided printi ng for all pri nt jobs with Card Stock as the paper type. Recycled Loadi ng Duplex Off Determine and set two -sided printin g for all pr int jobs wi th Recycled as the paper type. Labels Loa ding Duplex Off Determine and set two-sided pri nting for all pri[...]

  • Page 162

    Use To Custom [x ] L oading Duplex Off Determine and set t wo-sided printi ng for all print jobs wi th Custom [x] as the paper type. Note: Custom [ x] Loading i s available only when the custom type is supported. Notes: • Off is the factory default setting f o r all Pape r Loading menu selections. • Duplex sets the printer def ault to two ‑ s[...]

  • Page 163

    Custom Sc an Siz es menu Use To Cust om Sc an Siz e [x ] Scan Size Name Media Type ADF Me di a Typ e Plain Pap er Card St ock Transparency Recy cled Labels Vinyl Labels Bond Envelope Rough Env eloop e Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/ Cotton Cust om Ty pe [x ] Widt h 1–8.5 i nche s (2 5–216 mm) Height 1–25 inc[...]

  • Page 164

    Universal Setu p menu Use To Units of Measure Inches Millimete rs Identify the units of measure. Note s: • Inches is the US factory default setting. • Millim eters is the inter national factory defaul t setting. Portrait Width 3–8.5 i nche s 76–21 6 mm Set the portra it width. Note s: • If the width exceeds the maximum, then the pr inter [...]

  • Page 165

    Use To Configure Bins Mailbox Link Mail Over flow Link Optional Type Assignment Specify configuratio n options for bins. Notes: • Mailbox is the factor y default sett ing. This tre ats each bin as a separate mailbox. • Link configures all avai lable bins as one large bin. • Mail Overflow configures each bi n as a separate mailbox. • Link Op[...]

  • Page 166

    Reports menu Reports me nu Use To Menu Settings Page Print a report c ontaining inf ormation about the paper load ed in trays, installed memory, total page count, alar m settings, timeouts, print er control panel language, TCP/IP address, status of su ppli es, status of the network connecti on, and other inform ation. Device Statistics Print a repo[...]

  • Page 167

    Use To Print Dir ectory Prin t a list of al l the resource s stored in an opti onal flash me mory card or pri nter har d di sk . Note s: • Job Buffer Size must be set to 100%. • Make sure the opti onal flash memory or pri nter hard disk is worki ng and insta lle d cor rect ly. Asset Report Print a report containing asset in formation i ncludin [...]

  • Page 168

    Use To NPA Mode Off Auto Set the printer to perf orm the special processing requ ired for bidirecti onal communica tion following the convention s defined by the NPA protoco l. Note s: • Auto is t he fac tory d efault setting . • Changing thi s setting from the printer cont rol panel, and then exiting the menus causes the printer to restart. Th[...]

  • Page 169

    Reports me nu To access the menu, na vigate to either of t he following: • Networ k/Po rts > Standa rd Ne twork > Standard Netw ork Setu p > Report s • Networ k/Po rts > Network [x] > Network [x] Se tup > Reports Use To Print Setup Pa ge Pr int a report cont aining inform ation about the netw ork p rinter settings, such as the[...]

  • Page 170

    Use To IP Address View o r cha nge t he cur rent TCP/IP addr ess. Note: Manually sett ing the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOT P and Enable RARP to Off on systems that support BOOTP and R ARP. Netmask View or chan ge the curr ent TCP /IP n etmas k. Gateway View or c hange the current TCP/I[...]

  • Page 171

    IPv6 menu To acces s the menu , navi gate t o any of the f oll owing: • Netw ork/Po rts m en u > Stand ard N etwor k > Sta ndard Net work S etu p > IPv6 • Netw ork/Po rts m en u > Network [ x] > Network [x ] Setup > IPv6 Note: This menu is av ailable o nly in netw ork pr inters o r printe rs tha t are att ached t o print se rv[...]

  • Page 172

    Use To Network Mode BSS Type Infrastructure Ad h oc Specify the network mode. Notes: • Infra structur e is the factor y defaul t setting. This lets the pri nter access a network using an access point. • Ad hoc configures wireless connect ion directly betw een the printer and a co mp ute r. Compa tibility 802. 11b/g 802. 11b/g /n Specify the wir[...]

  • Page 173

    Standard US B menu Use To PCL SmartS wit ch On Off Set the printer to automa tically switch to P CL emulation when a prin t job received through a USB port requires it, regardless of the default print er language. Note s: • On is the factory default setting. • When set to Off, the printer does not exami ne incoming data. The printer uses PostSc[...]

  • Page 174

    Use To Job Buffering Off On Auto Temporarily store print jobs in the pri nter hard disk before printing. Note s: • Off is th e facto ry default set ting. • On buffers jobs on the prin ter hard disk. • Auto buffers prin t jobs only if the printer is busy processing data from another input port. • Changing this setting from the pri nter contr[...]

  • Page 175

    Use To PS Smar tSwi tch On Off Set the printer to au tomatically switch to PS emulati on when a print job received through a seri al port requir es it, regard l ess of the default prin ter language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine inco ming data. The printer uses PCL emulation if PCL S[...]

  • Page 176

    Use To Protocol Standard Fastb ytes Specify t he p arallel port p rotocol. Notes: • Fastbytes i s the factory default s etting. It pr ovides compatibi lity with most existing parall el ports and is the recommended setting. • Standard tries to resolve parallel port communication problems. Honor Init On Off Determine if the printer hono rs printe[...]

  • Page 177

    Use To PCL SmartS wit ch On Off Set the printer to au tomatically switch to PCL emulation when a print job received through a seri al port requir es it, regard l ess of the default prin ter language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine inco ming data. The printer uses PostScript emulation [...]

  • Page 178

    Use To Job Buffering Off On Auto Temporarily store print jobs on the printer hard disk before pri nting. Notes: • Off is the factory default setting. The printer does not buffer print jobs on the printer hard disk. • On buffers print jobs on the printer hard disk. • Auto buffers print jobs onl y if the printer is busy processing data from ano[...]

  • Page 179

    Use To Parity Even Odd None Ignore Set the parity for serial input and output data frames. Note: None is the factory default setting. Honor DSR On Off Determine whether the printer uses the DSR Signal. Notes: • Off is the fac tory d efaul t setti ng. • DSR is a handshaking signal used by mo st serial cab les. The serial port uses DSR to disting[...]

  • Page 180

    Use To Device ‑ Initiated E ‑ mail None Use Dev ice SMTP Cr edentials Specify what credentials will be used when communicating to the SMTP server. Some S MTP servers require cr edentials to send an e-mail. Note s: • None is th e facto ry defau lt settin g for Devi ce ‑ Initiated E ‑ ma il and User ‑ Initiated E ‑ m ail. • Device Use[...]

  • Page 181

    Use To Edit Access Controls Administrative Menus Functi on Ac cess Management Solutio ns Cancel jobs at the Device Control access to printer menu s, firmwa re updates, held jobs, and other access points. Miscellane ous Securi ty Settings menu Use To Logi n Rest ricti on s Login failures Failur e ti me frame Lockout time Panel L ogin Timeout Remote [...]

  • Page 182

    Use To LDAP Ce rtific ate Veri ficat ion Demand Try Allow Never Allow the user to re quest a server c ertificate. Notes: • “Demand” is the fa ctory defau lt setting . This means a server ce rtificate is requested. If a bad certificate is provided or i f no certificate is pro vided, then the session is terminated immediately. • “Try  ?[...]

  • Page 183

    Use To Verify Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a limit on how lo ng the printer stores pri nt jobs needing verification. Reserve Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a limit on how lo ng the printer stores pri nt jobs for printin g at a later time. Note: Off is the factory d efault setting. Erase Temporary [...]

  • Page 184

    Use To Delete Log Yes No Specify whether or not audit lo gs are deleted. Note: Yes is the fa ctor y defau lt s etting . Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remot e Syslog Facil ity 0–23 Severity of events to log 0–7 Specify how and whether or not aud it logs are cr eated. Notes: • Enable Audit determines if events ar[...]

  • Page 185

    Use To Enable Authentication On Off Change the authentica tion setting to O n or Off. Note: Off is the factor y default setting . Settings menu General Settin gs menu Use To Display L anguage English Francai s Deuts ch Italiano Espanol Dansk Norsk Nederlands Svens ka Portugu ese Suom i Russ ia n Polski Greek Magyar Turkce Cesk y Simpli fied C hines[...]

  • Page 186

    Use To Eco-Mode Off Energy Energy/Paper Paper Minimize the use of energy, pa per, or specialty media. Notes: • Off is the factory default setting. This resets the printer to its factory default setting s. • The Energy setting minimizes the power used by the printer. Performance may b e affected, but pri nt quality is not. • Energy/Paper minim[...]

  • Page 187

    Use To Keyboard Keyboard Type English Francai s Francais Cana dien Deuts ch Italiano Espanol Greek Dans k Norsk Nederlands Svens ka Suom i Portuguese Russian Polski Swiss Ge rman Swiss Fren ch Korean Magya r Turkce Cesk y Simplifie d Chines e Tra diti on al C hine se Japanese Custom Key [x] Specify a languag e and custom key info rmation for the pr[...]

  • Page 188

    Use To Displayed Information Left side Right sid e Cust om T ext [ x] Specify what is displayed on the upper left and right corn ers of the home screen. For the Left side and Right side menus, s elect from the foll owing options: None IP Address Hostname Con tact Nam e Location Date/T ime mDNS/DDNS Servic e Name Zero Configuration Name Cust om T ex[...]

  • Page 189

    Use To Displayed Information (continued) Paper Jam Load Paper Service Error s Customize the displayed inf ormation for Paper Jam, Load P aper, and Service Err ors menus. Select fr om the follo wing options: Display Yes No Message to display Defa ult Altern ate Defau lt [text entry] Altern ate [text entry] Notes: • No is the fact ory defaul t sett[...]

  • Page 190

    Use To Time F ormat 12 hour A.M. /P.M. 24 hour clock Format the printer time. Note: “12 hou r A.M./P.M.” is th e factory default setting. Screen Brightness 20–10 0 Specify the brightness of the control panel screen. Note: 100 is the fact ory de fault settin g. One Page Copy Off On Set copies from the scan ner gla ss to only one page at a ti m[...]

  • Page 191

    Use To Scanner Jam Recovery Job lev el Page level Specify how a scan ned job should be reloaded if a paper jam occurs in th e AD F. Notes: • Job level is the fa ctory de fault setting . • If Job level is sel ected, then th e entire job mu st be rescanned if any pages jam. • If P age leve l is sel ected , th en res can f rom the jam med p age [...]

  • Page 192

    Use To Timeou ts Slee p Mod e Dis able d 1–120 Set th e a moun t of ti me i n minu tes the pr in ter w ait s af ter a job is printed before it goes into a reduc ed power state. Notes: • 20 is the factory default setting. • Low er s ett ing s c onse rv e mo re e nerg y, b ut may requ ir e longer war m ‑ up times. • Select the lowes t setti[...]

  • Page 193

    Use To Timeou ts Print Timeout Dis able d 1–255 Set the amount of time in seco nds the printer waits to receive an end ‑ of ‑ job message bef ore canceling the remainder of the print job. Notes: • 90 is the factory default setting. • When the timer expires, any partially pri nted page still in the printer is printed, and then the prin ter[...]

  • Page 194

    Use To Print Reco very Jam Reco ver y On Off Auto Specify whether the printer reprin ts jammed pages. Notes: • Auto is the fa ctory defau lt setting. The printer reprints jammed pages unless the memory required to hold the pages is needed f or other printer tasks. • On sets the printer to always repri nt jammed pages. • Off sets the printer t[...]

  • Page 195

    Use To Press and Hold Sleep Button Do Not hing Slee p Hibernate Determine how the printer r esponds when pressing the Sleep button when t he print er is idle. Notes: • Do Not hing is the fact ory defa ult set ting. • Sleep or Hibernate se ts the printer to operate at a lower power configurati on. • If the printer is in Sleep Mode, then the di[...]

  • Page 196

    Use To Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specify whe ther an original document i s two ‑ sided (dup lex) or one ‑ sided, and then to specify whether the copy should be two ‑ s ided or one ‑ sided. Notes: • 1 sided to 1 sided —The original document has print on one side and the cop[...]

  • Page 197

    Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . ID Card Specify the p aper size of t he original docume[...]

  • Page 198

    Use To Output Bin Standard B in Bin [ x] Specify the bin to be used for the copy job. Notes: • Standard Bin is the factory default settin g. • Bin [x] appears only when at least one optional b in is installed. Numb er o f Co pi es 1–999 Specify the number of copi es for the copy job. Note: 1 is the factory default setting . Header/Footer [Loc[...]

  • Page 199

    Use To Auto Center Off On Automatical ly center the content on the page. Note: Off is the facto ry defaul t setti ng. Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specify which c olor to dro p during scanni ng and to adjust the dr opout setting fo[...]

  • Page 200

    Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog F ax Setu p mod e sends t he fa x job t hrough a telepho ne lin e. Use To Fax Name Spec ify the n am e of th e f ax i n the prin ter . Fax Number Spec ify th e n umb er ass ign ed t o the fax. Fax ID Fax Name Fax Number Specify h ow the fax is ide ntifi ed. Enable Manual Fax On Off Set the p[...]

  • Page 201

    Use To Fax Co ver Pag e Fax Cover Page Off by default On by default Never use Alwa ys u se Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Configure the fax cover pag e. Notes: • “Off by default” is the factory default setting for Fax Cover Pa[...]

  • Page 202

    Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the p aper size of t he original document. Note: Mixed Si zes is the U.S . factor y default s etting. A4 is the intern ational fac[...]

  • Page 203

    Use To Dialing Pr efix Rules Prefix Rul e [ x] Establish a d ialing prefix r ule. Automatic R edial 0–9 Specify the number of times the printer tries to send the fax to a specified number. Note: 5 is the factory default setting . Redial frequency 1–200 Specify the number of minutes between redials. Note: 3 is the factory default setting . Behin[...]

  • Page 204

    Use To Background Remova l ‑ 4 to 4 Adjust the amount of backgro und visible on a scanned image. Note: 0 is the factory default setting . Color Balance Cya n - Re d Magenta - Green Yellow - Blue Enable an equal balance of colors in the scan ned image. Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n [...]

  • Page 205

    Use To Enab le Color Fax Scans Off by def ault On by default Never use Always use Enable color faxing . Note: “Off by default” is the factory d efault setting. Auto Conv er t Col or Fa xes to Mo no Faxes On Off Convert all outgo ing faxes to black and whi te. Note: On is the factory default setting. Use To Enab le Fax Rec eive On Off Allow the [...]

  • Page 206

    Use To Sepa rat or Sh eet So urc e Tray [x] Multipurpose Feeder Specify the paper source for the separator sheet . Note : Tray 1 is the fa ctor y defau lt set ting. Output Bin Standard B in Bin [ x] Specify a bin for received faxes. Note : Standard Bin is the factory default setting. Fax Fo ote r On Off Print the transmission information at the bot[...]

  • Page 207

    Use To Staple Off 1 stap le Specify whether prints are stapled. Note : Off is the fa ctory d efault settin g. Enab le Color Fax Receiv e On Off Enable the prin ter to rece ive fax in c olor and print it i n grayscale. Note : On is the f actory default setting . Use To Transm issi on Log Print log Do not print log Print only for error Enable prin ti[...]

  • Page 208

    Use To Speaker Mode Alwa ys Of f On until Connected Alwa ys On Specify the mode of the speaker. Note s: • “On until Connected” is the factory default setting. A sound is issued unti l the fax connection is made. • Always On turns t he speake r on. • Always Off turn s the speaker off. Speaker Volu me High Low Con trol the volu me set ting [...]

  • Page 209

    Use To E ‑ mail Serve r Setup Limit destinat ions Specify a domain name, such as a company domain na me, and then limits e ‑ mail destinations only to that domai n name. Notes: • E-mail can be se nt only to the specifi ed domain. • The limi t is o ne domain . E ‑ mail Serve r Setup Web Link Setup Server Login Password Path File Name Web L[...]

  • Page 210

    Use To Resoluti on 75 dpi 150 d pi 200 d pi 300 d pi 400 d pi 600 d pi Specify the resolution of the scan in dots p er inch. Note: “150 d pi” is the factory default s etting. Darkness 1–9 Lighten or darken the outpu t. Note: 5 is the fa ctory d efault setting. Orientation Portrai t Landscape Specify th e orientation of the scanned image. Note[...]

  • Page 211

    Use To JPEG Quality Best f or con tent 5–90 Set the q uality of a JPEG photo i mage in re lation to file size and q uality of the ima ge. Notes: • “Best for content” is the factory default settin g. • 5 reduces the file size and quality of the image. • 90 p ro vides t he b est i mag e qu ali ty, bu t th e f ile s ize is v ery la rge. ?[...]

  • Page 212

    Use To Custom Job scanning On Off Copy a document that contains mixed pap er sizes. Notes: • Off is the fac tory d efaul t setti ng. • This menu item appears only when a fo rmatted, wor king printer hard di sk is installed. Scan Prev iew On Off Specify whether or not a preview will appear on the display for scan jobs. Notes: • Off is the fac [...]

  • Page 213

    Use To Negative Image Off On Create a negative imag e of the original document. Note: Off is the factor y default setting . Shadow Deta il ‑ 4 to 4 Adjust the amount of shadow detail visible on a scanned image. Note: 0 is the fa ctory d efault setting. Scan edge to edge Off On Specify whether t he original docum ent is scanned edge-to-edge. Note:[...]

  • Page 214

    Use To Content Source Black/ Whit e Lase r Colo r Las er Inkjet Photo/Film Magazine Newspaper Press Other Specify how the origin al document was produ ced. Note: Black/White Laser i s the factory default se tting. Colo r Off On Specify whet her the print er captures and transm its content in c olor or in black and white. Note: On is the factory def[...]

  • Page 215

    Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify th e paper size of the origina l documen t. Not[...]

  • Page 216

    Use To Photo Default 5–90 Set the quality of a photo ima ge in relation to t he file size and quality of the image . Note: 50 is the factory default setting. Use Multi ‑ Page TIFF On Off Provide a cho ice betwee n single-p age TIFF fi les and multi ple ‑ page TIFF files. For a mult iple -p age sca n ‑ to ‑ FTP job, either on e TIFF file i[...]

  • Page 217

    Use To Color Balance Cya n - Re d Magenta - Green Yellow - Blue Enable an equal balance of colors in the sca nned image. Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specify which color to drop dur ing scanning and to ad just the dropout setting f[...]

  • Page 218

    Flash Drive me nu Scan Settings Use To Forma t PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.j pg) XPS ( .xps ) Specify the format of the file to be sent through FT P. Note : PDF (.pdf) is the factory default setting. PDF Vers ion 1.2–1. 7 A–1a Set the version of the PDF fil e to be sent through FTP. Note : 1. 5 is th e fac tory defau lt sett ing. C[...]

  • Page 219

    Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the paper size of the original doc ument. Note [...]

  • Page 220

    Use To Photo Default 5–90 Set the quality of a photo image in relati on to file size and quality. Note : 50 is the factory default setting. Use Multi ‑ Page TIFF On Off Provide a choice between single-pag e TIFF files and multiple ‑ pa ge TIFF files . For a multiple-page sca n to FTP job, either one TIFF file is created containing a ll the pa[...]

  • Page 221

    Use To Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Spec if y wh ich col or to d rop du ring sc an nin g and to adjust the dropout setti ng for each color thre shold. Note s: • None is the factory default setting f or Color Dropout. • 128 is t[...]

  • Page 222

    Coll ate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Stack the pages of a prin t job in sequence when printing multi ple copies. Note: “(1,2 ,3) (1,2,3)” is the factory default setting. Sides (Duplex) 1 sid ed 2 sid ed Specify whether prints are on one side or on both sides of the page. Note: 1 side d is the fac tor y de fau lt se tt ing . Staple Off On Sp[...]

  • Page 223

    Paper Saver Or dering Horizontal Reverse Hori zontal Reverse Vertical Vertic al Specify the pos itionin g of multiple ‑ page im ages. Notes: • Horizontal is the facto ry default setting. • Positioning depends on the number of page images and whether they are in portrait or landscape ori entation. Separator Sh eets Off Between Copies Between J[...]

  • Page 224

    Use To Print Area Normal Fit to Page Whole Pa ge Set the logical a nd physical printabl e area. Notes: • Normal is the facto ry default setting. When attemptin g to print data in the non ‑ p rintable area defined by th e Normal setting, the prin ter clips the ima ge at the boun dary. • Whol e Pag e a llow s th e im age to be m ove d int o th [...]

  • Page 225

    Finishing menu Use To Sides (Duplex) 1 sid ed 2 sid ed Spec if y wh et her tw o ‑ sided (duplex) prin ting is set as the default for all pri nt jobs. Notes: • “1 sided” is the factory default setting. • You can set two ‑ sided printin g from the printer software. For Windows users: Clic k File > Print , and then click Properti es , P[...]

  • Page 226

    Use To Paper Save r Off 2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Print multiple ‑ page images on on e side of a paper. Notes: • Off is the fac tory d efaul t setti ng. • The number selected is the number of page imag es that will print per side. Paper Saver Or dering Horizontal Reverse Hori zontal Reverse Vertical Vert[...]

  • Page 227

    Use To Offset P ages None Between Copies Between Jobs Offset p ages at certain in stances. Notes: • None is the factory default setting. • Between Copies offsets e ach copy of a print job if Col late is set to “(1,2,3) (1,2,3). ” If Collate is set to “(1,1, 1) (2,2,2),” then each set of printed pages are offset, such as all page 1'[...]

  • Page 228

    Use To Contra st 0–5 Adjust the contrast of printed objects. Note: 0 is the fa ctory d efault setting. Job Accounting menu Note: This menu item app ears only whe n a fo rmatted, worki ng print er hard disk is install ed. Make sure th e print er hard disk i s not re ad/write ‑ or wr ite ‑ protec ted. Use To Job Accounting Log Off On Determine [...]

  • Page 229

    Use To Disk Full Action None E ‑ mail & Delete Current Log E ‑ mail & Delete Oldest Log Post & Dele te Current Log Post & Delete Oldest Log Delete Current Log Delete Oldest L og Delete All Lo gs Delete All But Current Determine and set ho w the pri nter responds when disk usag e reaches the maxi mum limit (100 MB). Note: None is[...]

  • Page 230

    Use To Delete Downlo ads on Disk Delete Now Do Not Del ete Delet e d own load s fro m th e pr inte r ha rd di sk, including all held jobs, buf fered jobs, and parked jobs. Notes: • Delete Now sets the printer to delete the downloads and all ows the display to return to the origina ting screen after the deletion. • Do Not Delete sets the printer[...]

  • Page 231

    Use To Lock PS Startup Mode On Off Disable the SysStart file. Note : Of f is th e facto ry default se tting. Font P riority Resid en t Flash/D isk Establish the font search order. Note s: • Resident is the factory default setting. • This menu item is availa ble only when a formatt ed flash me mory option card or printer hard di sk is installed [...]

  • Page 232

    Use To PCL Emulation Settings Point Si ze 1.00–1 008. 00 Change the point size for scalable ty pographic fon ts. Note s: • 12 is t he factory default setti ng. • Point size refers to th e height of the characters in the font. One point equals appr oxi mate ly 0. 014 in ch. • Point sizes can be increased or decreased in 0.25 ‑ point inc re[...]

  • Page 233

    Use To Tray Renumber Assign MP F eeder Off None 0–199 Assign Tray [x] Off None 0–199 Assign Manual Paper Off None 0–199 Assign Manual Env Off None 0–199 Configure the printer to work with pr inter softwar e or progr ams that use different source ass ignments for trays and feeders. Note s: • “Off” is the fa ctory de fault set ting. •[...]

  • Page 234

    HTML menu Use To Font Name Albertus MT Antiq ue Ol ive Appl e Cha ncery Arial MT Avant Garde Bodoni Bookma n Chi cago Clarendon Coop er B lac k Copperplate Coro net Cou rier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Joanna MT Lett er G ot hic Lubalin Graph Marigold MonaLisa Rec ut Monac[...]

  • Page 235

    Use To Margin S ize 8–25 5 mm Set the page margi n for HTML documents. Note s: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents. Note : Print is the factory default setting. Image m enu Use To Auto Fit On Off Sel[...]

  • Page 236

    Menu item Description E ‑ mail Guid e Provides information about sendi ng e ‑ mail s using addresses, shortcut numbers, or the address book, and about changing settings Fax Guide Provides information about sending faxes using fax numbers, shortcut numb ers, or the address book, and abo ut changing setting s FTP Guide Provides information about [...]

  • Page 237

    Saving money and the environment Lexmark is co mmitted to environ mental s ustainabi lity and is cont inually im proving its pri nters to r educe their impact on the environment. We design with the environment in mind, engineer ou r packaging to redu ce materials, and provide coll ecti on and recy cling pr ogra ms. Fo r more infor mati on, see: •[...]

  • Page 238

    Check your first d raft for a ccuracy Before prin ting or maki ng multip le copi es of a do cument: • Use th e prev iew f eatu re to see how th e do cume nt lo oks li ke bef ore y ou pr int it . • Print o ne copy o f the do cument to che ck its co ntent and forma t for accuracy. Avoid paper jams Correctl y set the pap er type a nd size to avoi [...]

  • Page 239

    Use To On Reduce printer noise. Note s: • Print jobs are processed at a reduced speed . • Printer engine motors do not start until a docu ment is ready to print. There will be a short delay before the first page is pri nted. Off Use fac tory defau lt se tti ngs. Note : This setting supports the performance specifi cations of the printer . 3 Cli[...]

  • Page 240

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > Gene ral S etti ngs . 3 In the Screen Brightness field, ente[...]

  • Page 241

    Returning Lexmark cartridges for reuse or recycling Lexmark Cartri dge Col lection P rogram d iverts milli ons o f Lexm ark cartridges from la ndfills annually b y making it both easy and free for Lexmark customer s to return used cartridges to Lexmark for reuse or recycling. One hundred percent of the em pty cartridges returned to Lexmark are eith[...]

  • Page 242

    Securin g the printer Statement of Volatility Your print er co ntain s vari ous t ypes of m emory t hat c an stor e devic e and ne twork s etting s, and user dat a. Type of memory Description Volatile memory Your printer uses stand ard ra ndom access memory (RAM) to temporarily buffer user data du ring simple print jobs. Non-volatile memory Your pr[...]

  • Page 243

    Erasing non ‑ volat il e memo ry Erase indi vidu al sett ings, de vice and netw ork sett ings , securi ty set tings, a nd embe dded solutio ns by fol lowing these steps: 1 Turn off th e printer . 2 Hold down 2 and 6 while turning the printer on . Release the buttons only when the s creen with the prog ress bar appea rs. The print er per forms a p[...]

  • Page 244

    The printer w ill perform a power ‑ on reset, and th en return to n ormal op erating mo de. Configurin g printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive dat a in the event the printer or its hard disk is stolen . Note: Some p rinte r mod els ma y not have a prin ter ha rd dis k inst alle d. Using the Embedded[...]

  • Page 245

    The printer w ill perform a power ‑ on reset, and th en return to n ormal op erating mo de. Finding printer secu rity in forma tion In high-sec urity enviro nments , it may be necessa ry to take a dditio nal ste ps to ma ke sure t hat conf identi al data s tored in the pri nter cannot be a ccess ed by un auth orized pers ons. For more info rmatio[...]

  • Page 246

    Maintaining the printer Warn ing —Pot ent ial D amag e: F ailur e to m aintai n optim um pr inter perfor mance, or t o repla ce par ts and su pplie s, may c ause damag e to yo ur pr int er. Cleaning printer parts Cleaning th e printe r Note: You m ay nee d to perfor m th is tas k aft er e very few m onth s. Warn ing —Pot ent ial D amag e: D ama[...]

  • Page 247

    Cleaning th e scanner glas s Clean th e scanner gl ass if you encounte r pri nt qualit y problem s, such a s streaks on copie d or s canned images. 1 Slight ly damp en a so ft, lint -free c loth or paper to wel with water. 2 Open t he sc anner cover. 3 Remove the wh ite under side of the scanne r cov er. Maintai ning the pr inter 247[...]

  • Page 248

    4 Open t he bo ttom ADF door. 1 2 5 Wipe the ADF scanner glas s under t he ADF d oor. 6 Clos e th e bott om AD F door . 7 Place the white underside of the scann er cover on the scanner glass, and then close the scanner cover. Maintai ning the pr inter 248[...]

  • Page 249

    8 Wipe the areas shown , and then let them d ry. 4 1 3 2 1 White underside of the scanner cover 2 Scanner glass 3 ADF glas s 4 White underside of the ADF cover 9 Clos e the scanne r cov er. Emptying the hole pu nch box 1 Pull out the hole punc h box. 2 Empt y t he con ta iner . Maintai ning the pr inter 249[...]

  • Page 250

    3 Insert the emp tied hole pu nch bo x back i nto the fi nisher un til it clicks into p lac e. Checking the stat us of parts and s upplies A message app ears on the display whe n a replacement supply item is neede d or when maintenance is required . Checki ng the status of parts and sup plies on the prin ter control panel From th e home screen , to[...]

  • Page 251

    Ordering su pplies To order part s and su pplies i n the U.S. , contact Lexmark at 1-8 00-539-6275 for informa tion about Lexmar k authori zed supplie s deal ers in your area. In ot her co untries or re gions, go to www.lexmark .com or con tact the place where you purc hased the printer . Note: All life estim ates fo r printe r suppli es ass ume pr[...]

  • Page 252

    Notes: • Using c ert ain typ es of pa per may req uire m ore fr equen t rep laceme nt of the mai ntenanc e kit . • The separat or ro ller, fus er, pic k rolle r assemb ly, and t ransfe r roll er are all i nclude d in the m ainten ance kit and can be i ndividua lly or dered a nd repl aced if ne cessary. • For mor e inform ation o n repl acing [...]

  • Page 253

    Ordering staple cartridges Part name Part number Staple car tri dges 25A001 3 Storing supplies Choose a cool , cle an stor age are a for the printe r supp lies. Store supplie s rig ht side up in th eir ori ginal packin g until you are ready to use them. Do not e xpose suppl ies to : • Dire ct sunlight • Temperatures above 35°C (95°F) • High[...]

  • Page 254

    Replacing supplies Replacing the toner cartridge 1 Lift the front cover, and th en pull down the multipurpose feeder do or. 1 2 Maintai ning the pr inter 254[...]

  • Page 255

    2 Pull the cartridge out of t he printer using the handle. 3 Unpack the n ew tone r cartridge, then r emove th e packin g materia l, an d the n shak e the cartri dge to red istr ibute the toner . 4 Insert th e ton er cartri dge into the prin ter by al igning the side rails of the cart ridg e with the ar rows on the side r ails insi de the pr inter [...]

  • Page 256

    Warning—Pote ntial Da mage: When replacing a to ner cartridge, do not leave th e imaging unit exposed to direct light f or an ext ended period o f time . Exten ded ex posure to lig ht may c ause prin t qual ity pr oblems . 5 Close the multipurpose feeder door and the front cover. 2 1 Maintai ning the pr inter 256[...]

  • Page 257

    Replacing the i maging un it 1 Lift the front cover, and th en pull down the multipurpose feeder do or. 1 2 Maintai ning the pr inter 257[...]

  • Page 258

    2 Pul l out the ton er cart ridg e fro m the p rint er using the ha ndle. 3 Lift the green handle, and then p ull out the imaging unit from the printer. 1 2 Maintai ning the pr inter 258[...]

  • Page 259

    4 Unpack the new imag ing un it, and th en shake it. 5 Remove all pa cking ma terial fro m the ima ging unit. Warning—Pote ntial Da mage: Do not expo se the ima ging unit to di rect light for more than 10 minut es. Extended exposur e to li ght may ca use pri nt qua lity proble ms. Warning—Pote ntial Da mage: Do not to uch the photoc onduct or d[...]

  • Page 260

    7 Insert th e ton er cartri dge into the prin ter by al igning the side rails of the cart ridg e with the ar rows on the side r ails insi de the pr inter . 8 Close the multipurpose feeder door and the front cover. 2 1 Maintai ning the pr inter 260[...]

  • Page 261

    Replacing a staple cartridge 1 Open the stap ler door. 1 2 2 Pull down the latch of the staple cartridge holder, and th en pull the holder out of th e finisher. 3 Squeeze both s ides of th e empty staple cas e with your finger s, and then remov e the stap le case from the cartridg e. 1 1 2 Maintai ning the pr inter 261[...]

  • Page 262

    4 Insert the fro nt side of the n ew staple case into the s taple cartridge, and t hen push the rear si de into the cartridge. 1 2 5 Push the st aple cartridge into the finish er until it cli cks into pla ce. 6 Clos e th e stapl er door . Moving the printer CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r eq[...]

  • Page 263

    • If an o ption al tray is in stall ed, the n rem ove i t from t he print er. T o remo ve the opti onal tray, slide th e la tch on the right side of th e tr ay towa rd t he fr ont o f the tray u ntil i t clicks into place. • Use the handholds l ocated on bo th sid es of the pr inter to li ft it . • Make s ure your fingers a re not under the p[...]

  • Page 264

    Managing the printer Finding adva nced networking and ad ministrator in formation This chapt er co vers ba sic adm inis trative suppor t ta sks using the Em bedded W eb Serv er. For more ad vanc ed syst em suppor t tasks , see t he Networking Guide on the Softwa re and Docum entation CD or the Embe dded Web Se rv er — Security : Admin istrato r&a[...]

  • Page 265

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Report s , and then c lick th e ty pe of repo rt yo u want to view . Configu[...]

  • Page 266

    Restoring factory d efault se ttings If you want t o keep a list of th e curr ent menu s etting s for re ferenc e, the n print a menu setting s page b efore res toring the facto ry default set tings. For more in formati on, see “Printi ng a me nu sett ings pag e” o n page 57 . If you wa nt a mo re c omprehe nsive m ethod of re stor ing the prin[...]

  • Page 267

    Clearin g jams Carefully s elect pap er and specialty media, a nd then load them properly to avoi d most jams. Fo r more informatio n, see “Avoiding jams” on page 267 . If jams occur, then follow the steps o utlined in this chapter. Note: Jam Reco very is set to Au to by d efault. The prin ter re prints jammed pag es unle ss the mem ory requi r[...]

  • Page 268

    • Do not slide the p aper in to th e tray. Loa d paper as shown in the illu stra tion. • Make sure the guides in t he tray or the multipurpose feeder are prop erly positioned and are not press ing tightly agains t the p aper o r env elope s. • Push th e tray firm ly into the prin ter aft er loadi ng pape r. • If you a re load ing pre punche[...]

  • Page 269

    Allow the paper to e nter the optional ma ilbox bins properly • Make s ure t o adj ust t he bi n ex tende r so th at th e pap er siz e indic ator s ma tch th e si ze of the pap er used . Notes: – If the bin extender is short er than the size of the pa per you are printing on, then the paper causes a jam in the mai lbox bin. F or exa mple, if yo[...]

  • Page 270

    • If pape r ne eds to be retur ned t o the m ailbo x bin, t hen inse rt th e pap er under the b in arm, and t hen push the pa per all the wa y back. Note: If the pa per is no t under t he bin ar m, th en a jam occ urs due to an o verfille d bin. Use recommended paper • Use onl y recomme nded pap er or specia lty med ia. • Do not lo ad wri nkl[...]

  • Page 271

    Notes: • When Ja m Assist is set to On, th e print er fl ushes blank pa ges or p ages wi th parti al pr ints to the st andard b in after a jammed page has be en clea red. Che ck your printed outpu t for bl ank page s. • When Jam Rec overy is set t o On or Au to, the pri nter repr ints j ammed pages. However, th e Auto set ting reprin ts jammed [...]

  • Page 272

    Area name Printer control panel message What to do 8 Multipurpose feeder [x] ‑ page jam, clear manual feeder. [2 50] Remove all paper from the multi purpose feeder, and then remove the jammed paper. 9 Inside the pr inter [x] ‑ page jam, lift front cover to remove cartridge. [200–201] Open the front cover and the multipurpose feeder , then rem[...]

  • Page 273

    2 Lift the green handle, and then pull out t he toner cartridge from the p rinter. 3 Place the toner cartridge aside. 4 Lift the green handle, and then p ull out the imaging unit from the printer. 1 2 5 Place th e imaging unit aside on a fla t, smooth surface. Warning—Pote ntial Da mage: Do not expo se the ima ging unit to di rect light for more [...]

  • Page 274

    6 Pul l the j ammed pape r gen tly to the rig ht, and the n rem ove it from the printe r. Note: M ake sure all paper fragmen ts are re moved. 1 2 Warning—Pote ntial Da mage: The jammed pape r may be covered with toner , which can stain garment s and skin. 7 Install the imag ing un it. Note: Use the arrows on the side of t he printer as a guide. C[...]

  • Page 275

    8 Inser t the to ner c artridg e into the pr inter , and t hen pus h the g reen ha ndle bac k into place. Notes: • Align the arrows on the guides of th e tone r cartr idge with the arro ws in the prin ter. • Make sure the ca rtridg e is f ully pushe d in. Clearing jams 275[...]

  • Page 276

    9 Close the multipurpose feeder door and the front cover. 2 1 10 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, open upper rear door. [202] CAUTION —HOT SURFA CE: The inside of the prin ter m ight be hot. To r educe t he risk of injury from a h ot component, allow the s urface to [...]

  • Page 277

    1 Pull down the rear door. 2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. Clearing jams 277[...]

  • Page 278

    3 Clos e th e re ar d oor . 4 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, open upper and lo wer rear door. [231–234] CAUTION —HOT SURFA CE: The inside of the prin ter m ight be hot. To r educe t he risk of injury from a h ot component, allow the s urface to cool before touchi[...]

  • Page 279

    1 Pull down the rear door. 2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. Clearing jams 279[...]

  • Page 280

    3 Clos e th e re ar d oor . Clearing jams 280[...]

  • Page 281

    4 Open the rear door of th e duplex area, and then push th e back of the standard tray. 1 2 5 Press do wn the re ar duplex flap, th en firm ly grasp t he jamm ed paper, and then gently p ull th e paper out . Note: M ake sure all paper fragmen ts are re moved. Clearing jams 281[...]

  • Page 282

    2 1 6 Inser t t he stand ard tray. 7 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, re move sta ndard bin jam . [203] 1 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. Clearing jams 282[...]

  • Page 283

    2 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, remove tray 1 to clear duplex. [235–239] 1 Pull out the tray comple tely. Note: L ift th e tray sligh tly, a nd then pull i t out. 1 2 3 2 Push down the front dupl ex flap, then firmly grasp the jammed paper, and then gen tly pull t[...]

  • Page 284

    1 2 3 Ins ert the tra y. 4 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, open tray [x]. [24x] 1 Check which tray i s indicat ed on the printer display, and th en pull the t ray. 2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all pap[...]

  • Page 285

    3 Ins ert the tra y. 4 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, clear ma nual feeder. [250] 1 From th e mu ltipurpo se fe eder, fir mly gras p the ja mmed p aper o n each side , and the n gent ly pull it out. Note: M ake sure all paper fragmen ts are re moved. Clearing jams 28[...]

  • Page 286

    2 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do not fold or crease t he paper. Straighten the edges on a level su rface. 3 Reload paper int o the multip urpose f eeder. 4 Sli de the pape r gui de unti l it r ests l igh tly ag ainst the edge o f th e pape r. 5 From the pr inter co ntro l pan el, touc h Done to clear t he mes[...]

  • Page 287

    1 2 2 Clos e th e rea r mai lbox d oor. 3 If the jam is i n the ma ilbox bin, t hen fi rmly gras p the ja mmed pa per, an d then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. Clearing jams 287[...]

  • Page 288

    4 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. Clearing jams 288[...]

  • Page 289

    [x] ‑ page jam, open automatic feeder top cover. [28y.xx] 1 Remove all orig inal do cume nts from the AD F tray. Note: The message is cleared when the pages are removed fro m the ADF tray. 2 Open t he A DF c over. 3 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. 4 [...]

  • Page 290

    1 2 7 Clos e th e bott om AD F door . 8 Straighten th e edges of th e original documents, th en load the docume nts into th e ADF, and then adju st the paper guide. 9 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, remove paper, ope n finisher rear d oor. Leave paper in bin. [451] 1 [...]

  • Page 291

    1 2 2 Clos e th e stapl e f inish er d oor. 3 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, remove paper, ope n stapler door. Lea ve paper in bin. [455 –457] 1 From th e stapl er bin, fir mly gras p the ja mmed pa per on e ach si de, and the n gently pu ll it o ut. Note: M ake su[...]

  • Page 292

    2 Open the st apler out er and inner door s. 1 2 3 Pull do wn the latch o f the st aple ca rtri dge ho lder, a nd then pull th e holder out of the p rinter. Clearing jams 292[...]

  • Page 293

    4 Use the meta l tab to lift th e stapl e guard, and then remo ve any loose sta ples. 5 Press do wn the staple g uard until it cl ick s into p lac e. Clearing jams 293[...]

  • Page 294

    6 Slide t he staples towa rd the met al brac ket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the st aples near the meta l bracke t. Warning—Pote ntial Da mage: Do not ta p the ca rtridg e on a h ard sur face. This coul d damag e the ca rtridg e. 7 Push the cartridg e holder firmly back into t[...]

  • Page 295

    Troubleshooting Understanding th e printer mes sages Cartridge low [88.xy] You may nee d to orde r a repl acement toner cartridg e. If necessary, touch Cont inue on the prin ter cont rol panel t o clear the message and continue printing. Cartridge nearly low [88.xy] If nece ssary, to uch Continue on the printe r con trol pa nel t o clear t he me ss[...]

  • Page 296

    Change [paper source] to [paper type] [pap er size] load [orientation] Try on e or more of the follo wing: • Load the cor rect size and type of paper in the tra y or f eeder, specify the paper s ize and type in the Paper menu on the pri nter control panel, a nd then touc h Finish ed c hang ing pa per . • Touch Reset active bin to reset t he act[...]

  • Page 297

    • Touch F inish j ob witho ut furthe r scanni ng to end the last suc cessful sc an job. Note: Thi s does not cance l t he scan job. All suc cessfull y scann ed pag es will be p roces sed fur ther for copyi ng, faxing , or e-ma iling. • Touch Cancel job to clear the message and cancel the scan job. Close rear do or Close th e rear door of the pr[...]

  • Page 298

    Disk full, scan job canceled Try on e or more of the follo wing: • Touch Continue to clear the mess age and conti nue sca nning. • Dele te font s, ma cros, and ot her d ata store d in t he prin ter h ard d isk. • Install a hard d isk wit h higher c apacity . Disk must be form atted for use in this device From the printe r con trol pa nel, tou[...]

  • Page 299

    Fax server 'To Fo rmat' not set up . Conta ct system adm inistrat or. Try on e or more of the follo wing: • From the pr inter co ntro l pan el, touc h Co ntinue to clear the message . • Complet e the Fax Serv er set up. If t he mess age appea rs a gain, the n contac t your s ystem s upport pers on. Fax Stat ion N ame not s et up. Co n[...]

  • Page 300

    Incompatible tray [x] [59] Try on e or more of the follo wing: • Remove the i ndicate d tray. • From the pr inter co ntro l pan el, touc h Co ntinue to clea r the m essag e and co ntinue print ing wi thout u sing t he indi cated tr ay. Incorrect paper size, op en [paper source ] [34] Try on e or more of the follo wing: • Load the co rrect si [...]

  • Page 301

    4 Connect t he power cord to a properly grounded el ectrical o utlet. 5 Turn the pri nter b ack on. • Cancel the print job. • Reset active bin Install d uplex Try on e or more of the follo wing: • Install the duplex unit: 1 Turn of f the printe r. 2 Unplug the power cord from the electrical outlet. 3 Install the dupl ex unit . 4 Connect t he [...]

  • Page 302

    Insuffic ient memory to suppo rt Re source Save feature [35] Install a dditio nal pr inter memo ry or to uch Co nti nue to disable Resourc e Save , clear the messa ge, and co ntinu e printin g. Insuffici ent memory, s ome He ld Jo bs wer e dele ted [3 7] From the printe r con trol pa nel, touch Contin ue to clear the message. Insufficie nt memory, [...]

  • Page 303

    Load [paper source] with [paper type] [paper size] [pap er orientation] Try on e or more of the follo wing: • Load the specified tray or feeder with the correct size and type of p aper. • To use the tray or feeder with the corr ect size and type of p aper, touch Fi nished load ing paper on the prin ter c ontr ol pane l. Note: If the printer fin[...]

  • Page 304

    • From the pr inter co ntro l pan el, touc h Automatic ally s elec t paper to use the paper loaded in the tray. • Cancel the print job. Load staples Try on e or more of the follo wing: • Replace or insert the staple cartridge in the finisher . For i nstruct ions on in serti ng or re placin g a st aple car tridg e in the finis her, to uch More[...]

  • Page 305

    Memory full, ca nnot send faxes 1 From the pr inter co ntro l pan el, touc h Co ntinue to clear the message and cancel the fax job. 2 Try one or mor e of the fo llowing: • Reduc e the fax reso lutio n, and then rese nd t he fax job. • Reduce the num ber of pages in the fax , and th en re send t he fax job . No analog phone li ne connec ted to m[...]

  • Page 306

    • Install a flash mem ory card wit h larger ca pacity. Note: Download ed font s and macros not pre vious ly stored in the flash m emory are delet ed. Paper ch anges need ed Try on e or more of the follo wing: • Touch U se curren t supplie s to clea r the mess age and conti nue prin ting. • Cancel the cur rent print jo b. Parallel port [x] dis[...]

  • Page 307

    Reattach bins [x] – [y] Try on e or more of the follo wing: • Turn off th e printer , and then turn it back on. • Reattach th e indicated bins: 1 Turn of f the printe r. 2 Unplug the power cord from the electrical outlet. 3 Remov e the ind icated bins. 4 Reattach the bin s. 5 Connect t he power cord to a properly grounded el ectrical o utlet.[...]

  • Page 308

    Remove packagi ng material, [area name] Remove any remain ing packag ing mat erial from t he specified l ocation. Remove pap er from all bins Remove the pap er fro m all of the bin s. The pr inter au toma ticall y sense s pape r rem oval an d resu mes pr inting. If removing the paper does not clear the message, then to uch Contin ue . Remove pape r[...]

  • Page 309

    Print er and tone r cartri dge r egions Region number Region 0G l o b a l 1 United States, Canada 2 European Economic Area (EEA), Switzerland 3 Asia Paci fic, Australia, N ew Zeal and 4 Latin Am erica 5 Africa, Middle East, rest of Europe 9I n v a l i d Notes: • The x and y values represent . xy in the code t hat appe ars o n the prin ter co ntro[...]

  • Page 310

    Replace mainten ance kit, 0 es timated pages remain [80. xy] The pri nter i s sche duled for m ainte nanc e. F or more infor mation, visi t the Lexmar k supp ort W eb si te at http: //sup port. lexmark .com or contact your service represen tative, and then report th e message. Replace mi ssing fuse r [80.xx] 1 Install the missing fuser . For more i[...]

  • Page 311

    Restore he ld jobs? Try on e or more of the follo wing: • From the pr inter co ntro l pan el, touc h Restore to restor e all he ld job s st ored i n the pr inte r hard disk. • From the pr inter co ntro l pan el, touc h Do not restore if you do not want to re store a ny of the pri nt job s. Scan do cument too long The scan job excee ds the m axi[...]

  • Page 312

    • Check that the s erial i nterfac e parame ters ( protocol, baud, p arity, an d data bits) are set c orrectl y on the printer and compu ter. • Turn off th e printer , and then turn it back on. Serial port [x] disab led [56] Try on e or more of the follo wing: • From the pr inter co ntro l pan el, touc h Co ntinue to clear the message . The p[...]

  • Page 313

    3 Remove the extra bins. 4 Connect the power cord to a properly gro unded electrical outlet. 5 Turn the pr inter back o n. Too many disks installed [58 ] 1 Turn off th e printer . 2 Unplug the power cord fro m the electrical outlet. 3 Remov e the ex tra pr int er hard di sks. 4 Connect the power cord to a properly gro unded electrical outlet. 5 Tur[...]

  • Page 314

    Unsupported camera mode , unplu g camera and c hange mo de The cam era mo de doe s not s upport Pict Bridge. Unplug the cam era, ch ange th e mode a nd plug the cam era ba ck into t he prin ter. Unsup porte d disk Remov e the uns uppor ted printe r hard disk, an d the n inse rt a supp orted one . Unsupported option in slot [x] [55] 1 Turn off th e [...]

  • Page 315

    Basic prin ter problems The printer is not responding Action Yes No Step 1 Make sure the printer is turned on. Is the printer turned on? Go to step 2. Turn on the printer. Step 2 Check if the printer is in Sleep mode or Hibernate mode. Is the printer in Sleep mode or Hibernate mode? Press the S leep button to wak e th e pr in te r from Sleep mode o[...]

  • Page 316

    Action Yes No Step 8 Check if one end of the printer cable is plugged into a port on the printer and the other to the co mputer, print server, option , or other network device. Is the printer cable securely attac h ed to the printer and th e computer, print server, option , or other network device? Go to step 9. Connec t the printer cable se curel [...]

  • Page 317

    Hardware and internal option problems Cannot dete ct internal option Action Yes No Step 1 Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the i nternal o ption oper ate correctl y? The p rob lem is s olve d. Go to st ep 2. Step 2 Check if the inter nal option is pro perly insta lled in the control ler board.[...]

  • Page 318

    Action Yes No Step 2 Check the cable and the internal print server connection. Use the correct cable, and then check if it is securely connected to the internal print ser ver. Does the internal print server operat e correctly? The pr oble m is so lve d. Con tact custome r support . Internal Solutions Port does not operate correctly Action Yes No St[...]

  • Page 319

    Action Yes No Step 2 a Turn off the printer, then wait abou t 10 seconds, and then turn the printer back on. b Resend the print job. Is the tray working? The p rob lem is s olve d. Go to st ep 3. Step 3 Check if the tray is installed and recognized by the printer. Print a menu settings page, and th en ch eck if the tray is listed in the Installed F[...]

  • Page 320

    Paper feed probl ems Jammed pages are not reprinted Action Yes No Turn on Jam Recovery . a From the home screen, navigate to: > Settings > Gen eral Set tings > Print Re covery b From the Jam Recovery menu, touch the arrows t o scroll to On or Auto . c Touch Su bmit . Do pages reprint after a jam? The pr oble m is so lve d. Con tact custome[...]

  • Page 321

    Paper jam m essage rema ins after ja m is cle ared Action Yes No Check the entire paper path for jammed paper. a Remove any ja mmed paper. b From the prin ter cont rol panel , touch Continue to clear the message. Does the paper jam message remain? Contact customer support . The pr ob lem is s olve d. Solving print problems Printing problems Confide[...]

  • Page 322

    Action Yes No Step 3 Free up a dditional pr inter memory by deleting some of the held jobs. Does the job print? The proble m is solved . Add additional p rinter memory. Envelope seals when printing Action Yes No a Use envelopes that have been stored in a dry environment. Note: Printi ng on envelopes with high moisture content can seal the flaps. b [...]

  • Page 323

    Action Yes No Step 5 Check if the USB port is disabled by the system support person. Does the error message still appear? Contact customer support . The pr ob lem is s olve d. Incor rect chara cters print Action Yes No Step 1 Make sure the printer is not in Hex Trace mod e. Note: If Read y Hex appears on th e printer display, then turn off the prin[...]

  • Page 324

    Action Yes No Step 4 a Check if the trays are not li nked. b Resend the print job. Did the job print from the correc t tray or on the correct paper? The pr oble m is so lve d. Con tact custome r support . Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the pri nter control panel, set Coll ate to (1,2,3) (1,2,3). b Resend[...]

  • Page 325

    Action Yes No Step 2 a Open the document you want to pr int in Adobe Acrobat. b Clic k File > Print > Advanced > Print As Image > OK > OK . Do the fi les print ? The pr oble m is so lve d. Con tact custome r support . Printing slows down Notes: • When pri nting using n arrow pa per, th e prin ter prin ts at a r educe d speed to pre[...]

  • Page 326

    Action Yes No Step 2 a Check if the pri nter is plug ged in and turn ed on, an d if Ready appears on the printer display. b Resend the print job. Do the jobs print? The p rob lem is s olve d. Go to st ep 3. Step 3 If an error messa ge appears on the pr inter display, then cl ear the message. Note: The prin ter continues to print after clearing the [...]

  • Page 327

    Print job takes longer than ex pected Action Yes No Step 1 Change the environmental settings of the p rinter. a From the printer control pa nel, navigate to: Settings > Gen era l Set tin gs b Selec t Eco ‑ Mode or Quiet M ode , and then select Off . Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or b[...]

  • Page 328

    Tray linking does not work Notes: • The trays can dete ct p aper l ength. • The multipurpose feeder does not automat ically detect the paper size. You must s et the size from the Paper Size/Type m enu. Action Yes No Step 1 a Open the trays, and then check if they contain p aper of the same size and type. • Check if the paper g uides are in th[...]

  • Page 329

    Print qual ity probl ems Char acter s ha ve jag g ed or uneven edges Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control pan el, navigate t o: > Reports > Prin t Fo nt s 2 Touch PCL Fonts or PostScript Fonts . b Use a font that is supported by the pr inte[...]

  • Page 330

    Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the paper loaded. b Resend the print job. Is the page or image clipped? Go t o st ep 2. The pro blem is solv ed. Step 2 From the printer cont rol panel, set th e paper size and type in th e Paper menu to match the paper loaded in the tray. Do the pape[...]

  • Page 331

    Action Yes No Step 1 a Mak e sur e the siz e of the pap er lo ad ed in the tr ay matc hes the fu ser type. Note: Use a 110-volt fuser for prin ting on letter-size paper and a 220-volt fuse r for pr inting on A 4 ‑ si ze p a per . b Resend the print job. Do compressed images still appear? The p rob lem is s olve d. Go to st ep 2. Step 2 a Replace [...]

  • Page 332

    Action Yes No Step 3 Replace the imaging unit , and then resend the print job. Did the gray backgro und disappear from the pri nts? The pr oble m is so lve d. Con tact custome r support . Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your sof tware progra m is using a corre ct fill pattern. b Resend t[...]

  • Page 333

    Incorrect margins on prints ABCD ABCD ABCD Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the paper size loaded. b Resend the print job. Are the margins co rrect? The p rob lem is s olve d. Go to st ep 2. Step 2 From the printer cont rol panel, set the paper size in the Pap er menu to match the pa[...]

  • Page 334

    Paper curl Action Yes No Step 1 Move the width and length guides in the tray to the correct position s for the size of the paper loaded. Are the width and length guides positi oned correctly? Go to step 2. A djust the width and length guide s. Step 2 From the printer control panel, set th e paper type and weight in the Paper menu to match the paper[...]

  • Page 335

    Action Yes No Step 1 a Check if there is packing materia l left on the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Check if the packi ng materi al is properly remo ved from the imagin g unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re t[...]

  • Page 336

    Action Yes No Step 1 a Rein sta ll the imag ing un it. 1 Remove the toner car tridge, and then the imaging unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 2 Install the imag ing unit, and then the c artridge. b Resend the[...]

  • Page 337

    Action Yes No Step 4 Check if the paper loaded in the tra y has texture or rough finishes. Are you printing on textur ed or rough paper? From the printer control panel, set the paper texture in the Paper menu to match the paper loaded in the tray. Go to step 5. Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humi[...]

  • Page 338

    Action Yes No Step 2 a From the p rinter contr ol panel, s e t the paper type, textur e and weight in the Paper menu to match the paper l oaded in the tray. b Resend the print job. Is the tray set to the type, texture, and weight of the paper load ed? Go to step 3. Do one or mo re of the following : • Specify the paper type, texture, and weight f[...]

  • Page 339

    Print is too light Action Yes No Step 1 a From th e Quality menu on the printe r c ontrol panel, in crease the toner darkness. Note: 8 is th e factory default setting. b Resend the print job. Is the print still too li ght? Go t o st ep 2. The pro blem is solv ed. Step 2 From the pr inter control panel, set th e pap er type, texture, and weig ht in [...]

  • Page 340

    Action Yes No Step 6 a Redistribute the toner in the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Firmly shake the imaging uni t. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 3 Install the imag i[...]

  • Page 341

    Shadow images appear on prints ABCD ABCD ABCD ABCD Leading edge Trailing edge Action Yes No Step 1 Load paper with the corr ect paper type and weight in the tray. Is paper with the correct pap er type and weight loaded in the tray? Go to step 2. Loa d paper with the correct paper type and weight in the tray. Step 2 From the printer control panel, s[...]

  • Page 342

    Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the size of the paper loaded. b Resend the print job. Is the print still skewed? Go t o st ep 2. The pro blem is solv ed. Step 2 a Check if you are print ing on a paper that is supported by the tray. b Resend the print job. Is the print still skewed? [...]

  • Page 343

    Action Yes No Step 4 a Rein sta ll the imag ing un it. 1 Remove the toner car tridge, and then the imaging unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 2 Install the imag ing unit, and then the c artridge. b Resend the[...]

  • Page 344

    Action Yes No Step 3 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidi ty. Store paper in its original wrap per until you use it. b Resend the print job. Do streaked vertical li nes appear on pr ints? Go t o st ep 4. The pro blem is solv ed. Step 4 a Rein sta ll the imag ing un it. 1 Remove the toner car tridge, an[...]

  • Page 345

    Action Yes No Step 2 Replace the imaging unit , and then resend the print job. Did the toner fog or bac kground shading disappear from the prints? The pr oble m is so lve d. Con tact custome r support . Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on th e printer c ontrol panel, check the paper type and[...]

  • Page 346

    Transparency print quality is poor Action Yes No Step 1 From the printer cont rol panel, set the paper type in the Pap er menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Go t o st ep 2. Set the pa per t ype to Transparen cy. Step 2 a Check if you are using a rec ommended type of transparency. b Resend[...]

  • Page 347

    Action Yes No Step 2 a From the printer control pa nel, set the paper type and weight in the Pa per m enu to ma tc h th e pa pe r l oade d i n t he t ra y. b Resend the print job. Do vertical void s appear on prints? Go t o st ep 3. The pro blem is solv ed. Step 3 Check if you are using a recommend ed type of paper. a Load the specifie d tray or fe[...]

  • Page 348

    Copier do es not respon d Action Yes No Step 1 Check if an error or status message appears on the display. Does an error or status message appear? Clear the erro r or status message. Go to step 2. Step 2 Check if the power cord is plugg ed into the printer and a properly grounded electrical outlet. Is the power cord plugge d into the printer and a [...]

  • Page 349

    Poor copy quality Action Yes No Step 1 Check if an error or status message appears on the display. Does an error or status message appear? Clear the erro r or status message. Go to step 2. Step 2 Check the quality of the ori ginal document. Is the quality of the original document satisfactory ? Go to step 3. Increase the scan resolution setting for[...]

  • Page 350

    Action Yes No Step 8 Check for missing or faded text on prints. a From the Copy screen, navi gate to: Advanced Options > Advanced Imaging b Adjust the settings: • Sharpness —Increase the c urrent setting. • Contrast —Incr ease the current setting. c Resend the copy job. Do prints have missing or faded text? Go t o st ep 9. The pro blem i[...]

  • Page 351

    Caller ID is n ot show n Action Yes No Contact your telephone comp any to check if your tel ephone line is subscribed to the caller ID s ervice. Notes: • If your region supports mult iple caller ID patterns, then you may have to change the default setting. There are two setti ngs available: FS K (patter n 1) and DTMF (patte rn 2). • The availab[...]

  • Page 352

    Action Yes No Step 5 a Check the telephone wall jack. 1 Plug the telephon e cable into t he wall jack. 2 Listen for a dial tone . 3 If you do not hear a dial t one, then plug a different teleph one cable into the wall jac k. 4 If you still do not hear a dial tone, t hen plug t he telephone cabl e into a different wall jack. 5 If you hear a dial ton[...]

  • Page 353

    Action Yes No Step 8 Temporarily di sconnect other equipm ent (such as answering machines, computers with modems, or telephone line spli tters) between the printer and the telephone line, and then try sending or r eceiving a fax. Can you send or receive a fax? The p rob lem is s olve d. Go to st ep 9. Step 9 a Temporarily di sable call waiting. Con[...]

  • Page 354

    Action Yes No Step 2 Load the orig inal docume nt properly. Load the origi nal docu ment faceup, short edge fir st into the A DF tray or facedown on the scan ner glass in the upper left corner. Note: Do not load postcards, phot os, small items, transparencies, photo paper, or thin media (such as magazine cli ppings) into the ADF tray. Place these i[...]

  • Page 355

    Action Yes No Step 3 Replace the toner c artridge. For more informat ion, see the i nstruction sheet that came with the supply. Can you receive faxes? The pr oble m is so lve d. Con tact custome r support . Fax and e-mail fun ctions are no t set up Notes: • Before you trou bleshoot, check if the fax cables are connected. • The indi cator l ight[...]

  • Page 356

    Action Yes No Step 2 Decrease the incoming f ax transmission speed. a Open a Web browser, and then type the prin ter IP address in the address field. Notes: • View the printer IP addre ss on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123. 123.1 23. • If you are using a pro xy server[...]

  • Page 357

    Cann ot sca n fro m a comp uter Action Yes No Step 1 Make sure t he printe r is turne d on and t hat Read y appears on the printer display before scanning a job. Does Ready appear before scanning the job? Go to step 3. Go to step 2 . Step 2 Turn off the printer, then wait for about 10 sec onds, and then turn the printer back on. Is there an error m[...]

  • Page 358

    Action Yes No Step 3 Clean the scanner glass an d the ADF glass using a clean, lint ‑ free cloth dam pen ed wi th wa ter . Is the scanner glass clean? Go to step 4. See “Cleaning the scanner glass” on page 24 7 . Step 4 Check the placement of the document or photo. Make sure the document or ph oto is load ed facedown on the sca nner glass in [...]

  • Page 359

    Action Yes No Step 3 Check if the document or photo you want to scan is open in another applicatio n or being used by another user. Is the file you want to scan open by another ap plication or user? Close the file you are scanning. Go to step 4. Step 4 Check if either the Append time stam p or the Overwrite existing file chec k box is selected in t[...]

  • Page 360

    The scanner do es not respond Action Yes No Step 1 Check if the printer is turn ed on. Is the printer turned on? Go to step 2. Turn on the printer. Step 2 Check if the printer cable is securely attac hed to the printer and th e computer, print server, option , or other network device. Is the printer cable securely attac h ed to the printer and th e[...]

  • Page 361

    Solving home screen application problems An appl icat ion e rror has occurred Action Yes No Step 1 Check the system log fo r relevant details. a Open a Web browser, and then type the prin ter IP address in the address field. If you do not know the IP address of the pr inter, then you can: • View the IP address on the pr inter home screen. • Pri[...]

  • Page 362

    Action Yes No Step 3 Check if the network conn ection is working. Is the network connection working ? Go to step 4. Contac t your system support person. Step 4 Make sure the cable connection s to th e printer and print server are secure. For more information, see the setup docum entation that came with the printer. Are the cable connections to th e[...]

  • Page 363

    Notices Prod uct i nfor mat ion Produc t name: Lexmark XM7155, XM7163, and XM7 170 Machin e type: 7463 Mode l(s): 496, 696, 896 Edition notice April 2014 The foll owing p aragraph does not ap ply to any coun try whe re su ch provisio ns are incon sistent with l ocal law : LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOU T W[...]

  • Page 364

    Trademarks Lexmark, Lexm ark wi th diamo nd desi gn, Ma rkNet , and M ark Visi on ar e trad ema rks of Le xma rk Int ern ati onal , Inc ., registered in the Un ited States and/or other countries. ScanBack i s a trademark o f Lexmark Int ernational, Inc. Mac and the Mac logo are trademarks of Apple In c., registered in the U.S. an d other countries.[...]

  • Page 365

    Univers Lin otype-Hell AG and/or its subsid iaries All other trademarks are th e property of their res pective owners. AirPrint and the Air Print logo are tr ademarks of Appl e, Inc. Federal Commun ications Com mission (FCC) comp liance information statement This produ ct has been tested and f ound to compl y with the li mits for a Class A digital [...]

  • Page 366

    Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE log o signifies sp ecific r ecycling programs and p roc edures for electronic prod ucts in countries of th e European Union. We encour age the recycling of our pr oducts. If you ha ve further ques tions ab out re cycling o ptions, visi t the Lexm ark Web s ite at www.lexmark. [...]

  • Page 367

    ENERGY STAR Any Lex mark product bea ring th e ENE RGY ST AR em blem o n the pr oduct or on a start -up scr een is cert ifi ed to c omply with Env ironmen tal Pro tectio n Agenc y (EPA ) ENE RGY STAR r equire ments as con figur ed when s hipped by Lexmar k. Temperature information Ambient operating temperature 15.6 to 32.2° C (60 to 90°F) Shippi [...]

  • Page 368

    DANGER - Invisible l aser radiat ion when cartr idges are remo ved and interlock defeated. Avoid e xposure to laser beam. PERIGO - Radi ação a laser invisí vel será l iberada se os cartuch os forem r emovidos e o lacre rompido. Evite a expos ição aos feix es d e laser. Opasnost - Ne vidljivo lase rsko zra č enje kada su kasete uklonjene i po[...]

  • Page 369

    Sleep Mode This product is design ed with an energy-saving mode called Sleep Mo de . The Sleep Mode saves energy by lowering power co nsum ption d uring extend ed periods of inactiv ity. Th e Sle ep Mod e is aut omatic ally engage d afte r this produc t is not used for a sp ecified period of time, called the Sleep Mode Timeout . Factory default Sle[...]

  • Page 370

    Japanese VCCI notice European Community (EC) directives conformity This pr oduct is in con formi ty with the pro tection requ irements of EC Council direct ives 2004/108/EC, 2006/95/EC, an d 2011/65/EU on the approxi mation and harmoni zation of the l aws of the Memb er States rel ating to elec tromagnet ic compatibility, safety of electrical equip[...]

  • Page 371

    A plug and jack use d to connect this equipme nt to the pr emises ’ wiring and te lephon e network mus t comply with the applicabl e FCC Pa rt 68 rule s and requi reme nts adop ted by the ACTA. A complia nt teleph one cord and m odular pl ug is provide d with t his pro duct. It is de sign ed to be conn ected t o a com patible modul ar jac k that [...]

  • Page 372

    an interface may consist of any comb ination of devices, subject only to the requirem ent that the sum of the RENs of all the devices does not exceed five. The modem REN is located on the rear of the equipment on the prod uct labeling. Telephone companies report that ele ctrical surges, typically lightnin g transients, are very destruct ive to cust[...]

  • Page 373

    • The equipment shall be set to ensure that autom atic calls to different numbers are spaced such that there is not less than 5 secon ds bet ween t he end of one c all att empt and th e begi nning of anot her. Japanese telecom notice The ins talled opt ional modem is in comp liance wi th Japa nese Telecom municati on Law a nd has be en Cert ified[...]

  • Page 374

    elec tromag netic c ompatibi lity , safe ty of electrica l equipment designed for use with in certain voltage limits, and on the rest rict ions of use of cert ain ha zar dous subst a nces in electrical and electronic eq uipment. Complian ce is indica ted by the CE m arking. The manufa cturer of t his prod uct is: Lexmark Inter national, I nc., 740 [...]

  • Page 375

    Industrie Canad a (Canada) Selon la r ègleme ntatio n d'Indus trie Canada, l'émet teur rad io ne fon ctionne r qu'a vec u ne antenne dont le type et le gain max ima l (ou infé rieu r) ont été a pprouv és par Indus trie Canada. Pour r éduire les i nterf érence s rad io po tentie lles auprès d'autres utilisateurs, le type[...]

  • Page 376

    AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK Č esky Spole č nost Lexmark International , Inc. tímto proh l ašuje, že výrobek tent o výrobek je ve shod ě se základními požadavky a další mi p ř íslušnými ustanoveními sm ě r nice 19 99/5 /ES. Dansk Lexmark Interna tional, Inc. er[...]

  • Page 377

    Polski Niniejszym Lexmark I nternational , Inc. o ś wiadcz a, ż e niniejszy produkt jest zgodn y z zasadniczymi wymogami ora z pozosta ł ymi stosown ymi postanowi eniami Dyre ktywy 1999/5/EC. Português A Lexmar k International Inc. de clara que este este prod ut o está conforme com os requi sitos essenciais e outras disposições da Diretiv a [...]

  • Page 378

    To obtai n war ranty s ervi ce you may be requi red t o pre sent proof o f ori ginal purc hase. You m ay be req uired to d eliver your prod uct to the Remar keter or Lexmark, or sh ip it pr ep aid an d su itab ly packa ged to a Le xma rk des ign ate d loc atio n. You are resp onsib le fo r los s of, or dam age to , a pro duct in tr ansit to the Rem[...]

  • Page 379

    Limitation of liabili ty Your s ole remed y unde r th is li mite d warr anty i s se t fort h in t his do cume nt. Fo r any clai m co ncern ing perf ormanc e or nonperf ormanc e of Lexm ark or a Remarke ter fo r this pr oduct under t his li mited wa rran ty, you ma y recov er act ual damages up to the limit set fo rth in the fo llowing p aragraph. L[...]

  • Page 380

    The use of th is product or ser vice is subject to th e reason able, non-di scrim inator y ter ms in the Intel lectual Prope rty Rights (I PR) Discl osure of Cert icom Corp. at the IETF for Algo rithms for Inte rnet Key Exch ange versi on 1 (IKEv1) imple mented i n the product or ser vice. Notices 380[...]

  • Page 381

    Index Numerics 2100 ‑ sh eet tray loading 69 550 ‑ sheet tray installi ng 47 Symbol s [x] ‑ page ja m, open upp er rear door. [202 ] 276 [x] ‑ page jam, clear manual feeder. [250] 285 [x] ‑ page jam, lift front cover to remove cart ridge. [200–201] 27 2 [x] ‑ page jam , open au tomatic feeder top cover. [28y.xx] 289 [x] ‑ page ja m,[...]

  • Page 382

    Configur ation c hange, s ome held jobs were no t resto red [57] 297 configur ation i nform ation wireless network 54 Configur e MP menu 1 53 configur ing supply no tificat ions, imag ing unit 26 5 suppl y notificat ions, m aintena nce kit 265 suppl y notificat ions, t oner cartridge 265 configur ing e ‑ mail settings 113 configur ing port set ti[...]

  • Page 383

    disposi ng of print er hard disk 242 distinc tive ring service, fax connec ting to 135 document s, printi ng from Mac intos h 94 from Wi ndows 94 DSL filter 12 6 duplexi ng 105 E Eco ‑ Mode setti ng 238 Edit Secu rity Setups menu 180 embedde d solu tions inform ation erasing 243 Embedd ed Web S erver access ing 21 admini strato r settin gs 264 ch[...]

  • Page 384

    VoIP 127 Fax Stat ion Name no t set up. Cont act syst em admi nistra tor. 299 Fax St ation Num ber no t set u p. Cont act syst em admi nistra tor. 299 fax tro uble sho otin g ca ller I D is no t sho wn 351 can re ceiv e but not sen d faxes 353 can s end bu t no t recei ve faxes 354 cannot send or receiv e a fax 351 recei ved fax h as po or pr int q[...]

  • Page 385

    internal pr int server troubl eshoot ing 317 Inter nal Solu tions Port changing port settin gs 56 installi ng 35 troubl eshoot ing 318 IP address of compu ter finding 21 IP address, printer finding 21 IPv6 menu 171 J jams avoidi ng 267 locatin g jam areas 270 locatio ns 270 numbers 270 jams, clearing behind re ar door 278 duplex 283 in automatic do[...]

  • Page 386

    Wireless 171 XPS 230 menus dia gram 15 2 message e ‑ mail o ption s 117 Miscellan eous Sec urity Setti ngs menu 18 1 mobile de vice printing from 97 moving th e printe r 11, 262, 263 Multi Sen d adding a profil e 25 setti ng up 25 multipurpose feed er loading 76 MySho rtc ut about 24 N Network [x] menu 167 Network [x] softwa re error [54] 305 Net[...]

  • Page 387

    prepa ring to set up the printe r on an Et hernet netw ork 53 print d river hardware opti ons, addin g 52 print i rregularities 336 print jo b cancel ing, from comput er 100 print q uality cleanin g the s canner glass 2 47 print q uality trou bleshoo ting blank pag es 334 char acte rs ha ve ja gged e dges 329 clipped pages or imag es 329 compressed[...]

  • Page 388

    Fax part ition i noperati ve. Contact system a dminist rator. 298 Fax s erver 'To F orm at' not set up. Contact system admini strato r. 29 9 Fax St ation Name no t se t up. Contact system admini strato r. 29 9 Fax St ation Numbe r not set up. Contact system admini strato r. 29 9 Imaging un it low [84.xy] 299 Imaging unit near ly low [84.x[...]

  • Page 389

    Tray [x] paper size unsuppor ted 313 Unformatted flash de tected [53] 313 Unsuppo rte d camer a mode, unplug c amera and cha nge mode 314 Unsuppo rted disk 3 14 Unsuppo rte d opti on in slot [x] [55] 314 Unsuppo rted U SB hub, please remove 298 USB port [x] disabled [56] 314 Weblin k server not s et up. Contac t system a dminist rator. 314 printe r[...]

  • Page 390

    original s ize 150 page se tup 151 resolu tion 150 Save As S hortcu t 14 9 Scan Preview 151 send as 150 Scan Previe w scan options 151 scan pre view fax opti ons 143 scan screen content sour ce 150 conten t ty pe 150 Scan to C omput er setti ng up 149 Scan to Netwo rk setti ng up 25 using 145 scan trou bleshoo ting cannot sca n from a com puter 357[...]

  • Page 391

    stor ing paper 89 suppl ies 253 storing pr int jobs 97 streaked hor izontal lin es appear on prints 342 streake d vertica l lines appea r on prints 343 streaks app ear 346 subject a nd mes sage info rmatio n adding t o e ‑ mail 116 Substit ute Size me nu 157 supplie s checking status 250 che cking, from print er co ntro l panel 25 0 checking , us[...]

  • Page 392

    transpa rency print quali ty is poor 346 uneven print d ensi ty 346 whit e streak s on a pag e 346 troubl eshoo ting, prin ter opti ons internal op tion is not detecte d 317 internal pr int server 3 17 Internal So lutio ns Port 318 tray proble ms 31 8 USB/parallel interface card 319 troubl eshootin g, printin g printin g slows do wn 325 troubl esho[...]