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Lexmark E332n manuel d'utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Lexmark E332n décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Lexmark E332n devrait contenir:
- informations sur les caractéristiques techniques du dispositif Lexmark E332n
- nom du fabricant et année de fabrication Lexmark E332n
- instructions d'utilisation, de réglage et d’entretien de l'équipement Lexmark E332n
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

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Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Lexmark E332n ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Lexmark E332n et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Lexmark en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Lexmark E332n, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Lexmark E332n, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Lexmark E332n. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    www.lexmark.com User’ s Reference No vember 2003 Lexmark and Lexmark w ith diamond design ar e trademarks of Lexmark In ternational, Inc., registered in the United States and/or other countries. © 2003 Lexmark Inter national, Inc. All r ights reser ved. 740 West New Circle Road Lexington, K entucky 40550 E230, E232, E330, E332n[...]

  • Page 2

    Contents 2 Contents Notices ................................... ........................ .................................. 6 Edit ion no tice .. ..... ...... ..... ....... .... ....... .... ....... .... ....... ...... ..... ...... ..... ...... ..... ...... . 6 Trademarks ...... .. .. ....... .. .. ....... .. .. .. ....... .. .. ....... .. .. .. ..[...]

  • Page 3

    Contents 3 How to load the manual feeder .... .. ..... ....... ........ ..... .. ....... ...... .. ..... .. ....... ...... 24 How t o us e th e rea r ex it . .... ....... .... ....... .... ....... .... ....... .... ....... ..... ...... ..... ...... . 25 How to clear paper jams.... ... .. .. ....... ...... .. ..... .. ....... ...... .. .. ..... .. .[...]

  • Page 4

    Contents 4 Configurati on menus overvi ew . ....... ........... ........ ......... ....... ......... ......... ........ 84 Network menu ..... ....... .. . ........ .. . ........ .. ....... .. .. ....... .. .. ....... .. . ........ .. ....... .. . 85 Parall el me n u . .... ... .... .. ... .... .. .. ..... .. .. ..... .. .... .. ... .... .. .. .....[...]

  • Page 5

    Contents 5 Chapter 9: Troubleshooting ........................ .............................. 115 General pr oblems ... ..... ........ ....... ....... ........ ..... ....... ........ ....... ....... ........ ....... 116 Print quali t y problems .... ....... .. ........ . ........ .. ....... .. ....... ....... .. ....... .. ........ . ...... 118 How[...]

  • Page 6

    Notices 6 Notices Edition not i ce Edition: November 200 3 The follow ing paragraph does not apply to an y country where such pr ovisions are inconsistent with local la w: LEXM ARK INTE RNA T IONA L, IN C., PRO VIDE S TH I S PUB L IC A TION “ AS IS” WITHO UT W AR R A N T Y O F ANY KIND , EI THER EX PRESS O R IMPLIED , INCLUDING, BUT NO T LIMITE[...]

  • Page 7

    Notices 7 Licensing no tice The printer r esident software contains: • Software de v eloped and copyrighted by Le xmark • Lexmark modified soft ware licensed under the provisions of the GNU General Pub lic License v ersion 2 and the GNU Lesser General Public License v ersion 2.1 • Software licensed under the B SD license and warranty statemen[...]

  • Page 8

    Notices 8 • Reorient or relocate the receiving antenna. • Increase the separation between t he equipment and receiver . • Connect the equipment into an outlet on a c ircuit different from that to which the r eceiver is connected. • Consult your point of purchase or service representative for additional suggestions. The manufacturer is not r[...]

  • Page 9

    Notices 9 Printer energ y con sumption The follo wing table documents the power consumption characteristics of the printer . The power consumption le vels listed in the pr evious t able represent time-av eraged mea surements. Instantaneous power draws may be substantially higher than the a v erage. Po w e r S av e r As par t of the ENER GY ST AR pr[...]

  • Page 10

    Notices 10 F or fur ther explanation of your warranty alternatives and the nearest Lexmark authorized ser vicer in your area, please c ontact Lexmark at 1-859-232-3000, or on the W or ld Wide W eb at http:// suppor t.lexmark.com. Remote technical suppor t is provided for this product throughout its warranty period. Lexmark offers a variety of e xte[...]

  • Page 11

    Printer ov er vie w 11 1 Printer o vervie w 250-shee t tra y P aper support 150-shee t outpu t bin Operat or panel Manua l f eeder Fr o n t c o ve r Optional 550-sheet dra wer Rear paper e xit Pow e r b u t t o n Dust co ve r (som e mod els )[...]

  • Page 12

    Printer ov er vie w 12 The operator panel has 5 lights and 2 b u t tons. Note: The Contin ue b ut ton also functi ons as a li ght. • Press and release Contin ue to resume pr inting . • Press and release Contin ue twice quickl y to di spla y a secondar y error code. • Press and release Cancel to cancel t he job currently printing. • Press an[...]

  • Page 13

    Print media tasks a nd tips 13 2 Print media tasks and tips Section Pa g e What types of print media can be loaded? 14 Where can print med ia be load ed in the printer? 15 Tips on choosing the righ t print media 16 Tips on storing print media and supplies 18 Tips on preventing jams 19 How to load t he 250-shee t and 550 -sheet trays 20 Ho w to load[...]

  • Page 14

    Print media tasks a nd tips 14 What types of print media can be loaded? Get the mos t out of y our printer b y prop erly loading the tra ys . Ne ver mix media types within a tra y . Sour ce Sizes Ty p e s Weight Capacity * (she ets) Tr a y 1 (250-she et tra y) A4, A5, JIS B5, lette r , legal , e x ecut iv e, f olio , statemen t, Universal ‡ Plain[...]

  • Page 15

    Print media tasks a nd tips 15 Where can print media be load ed in the printer? Y our printer has two standar d paper sources: an automati c 250-s heet paper f eeder (T ra y 1) and a single-sheet manual f eeder . Use T ray 1 f or most print jobs . Use the man ual f eeder f or a single piece of paper , tr anspa rency , env elope, paper label, card s[...]

  • Page 16

    Print media tasks a nd tips 16 Tips on choosing the right prin t media Selectin g the right paper or other media r educes printin g prob lems. F or best p r int qualit y , tr y a sample of th e paper or othe r m edia y ou are considering bef ore b uyi ng large quantit ies . Ref er to the Card Stoc k & Label Guide a vailab le on our Lexmark W eb[...]

  • Page 17

    Print media tasks a nd tips 17 En velopes • Use en velope s made from 24 lb (90 g/m 2 ) bond paper . • Do not use env elopes that: – Hav e e xcessive cur l – Are stuc k together – Are damaged i n any wa y – Contain windo ws, holes , perf orations, c utouts , or embossments – Use metal clasps , string ties, or metal f olding bars – H[...]

  • Page 18

    Print media tasks a nd tips 18 Car d stock • Preprinting, perf oration, and creasing can signif icantly aff ect the pr int qualit y and cause media handl ing or j amming prob lems. • A void usi ng card stoc k that ma y release hazardous emissions when heated . • Do not use preprinted card stoc k manuf actured with chemicals th at m a y contam[...]

  • Page 19

    Print media tasks a nd tips 19 Tips on preventing jams Y ou can a v oid most paper jams by corre ctly loa ding paper and specialty me dia i n the printer . The f ollo wing hints can hel p you a void paper jams: • Do not load wrinkled, creased, or damp paper . • Ne ver mix media types wit hin a tr a y . • Fle x, fan , and straig hten paper bef[...]

  • Page 20

    Print media tasks a nd tips 20 Ho w to load the 250-sheet and 550-s heet tra ys F ollow these instructions to load paper in the 250-sheet tr a y and 550-sheet tr a y . 1 Remov e the tra y . Note: If y ou are going to loa d legal or f olio size paper , you hav e to e xtend the length of the paper tr ay . See “Exte nding the tra y for legal or f ol[...]

  • Page 21

    Print media tasks a nd tips 21 3 Load the p aper i n the tr a y with the print si de f acing down. Note: Load le tterhead paper wi th the design si de f acing down. The top edge of th e sheet with t he logo shoul d be placed at the front of the t ra y . Make sure the paper i s belo w the max fill l ine on t he side gui des. O verloading ma y cause [...]

  • Page 22

    Print media tasks a nd tips 22 5 Inse r t the tray . 6 Extend the paper support on the output bin.[...]

  • Page 23

    Print media tasks a nd tips 23 Extend ing the tray f or legal or folio siz e paper T o load legal or f olio siz e paper , y ou need to e xtend the paper tra y . Y ou should also attach the dust co v er on the back of the printer to protect the tr ay whil e it is e xtended. 1 Press down on the l atch at the bac k of the tra y . 2 Expand the tr a y u[...]

  • Page 24

    Print media tasks a nd tips 24 Ho w to load the ma nual f eed er The manual f eeder is located at the fr ont of your printer and can only f eed one sheet of print media at a time . Y ou can use the manual f eeder to mak e quic k runs of paper types or sizes t hat are n ot currentl y loaded in the paper tr a y . F or inf or mation on acceptab le pr [...]

  • Page 25

    Print media tasks a nd tips 25 Ho w to use the re ar exit The singl e-sheet rear e xit pro v ides a st rai ght-t hrough paper path to help red uce curling a nd potent i al jams. This is especi ally usef ul f or specialty media, such as t ransp arencies , env elopes, labels , card stoc k, o r inde x cards . T o use the r ear e xit, simply o pen the [...]

  • Page 26

    Print media tasks a nd tips 26 Ho w to clear paper j ams When a paper jam occurs, the printer stops and the oper ator panel’ s P aper J am and Contin ue lights come on. Press an d release Cont inue tw ic e quickly to di spla y the specific secondary error paper jam li ght sequence . See “Secondary err or codes” on page 69 f or more inf or mat[...]

  • Page 27

    Print media tasks a nd tips 27 2 Open the front co v er and remov e the pr int car tridge assemb ly . W arning: Do not lea v e the print car tridge assembly e xposed to direct light f or an ext ended period of time . Exten ded light e xposure can cause print quality prob lems . 3 Remov e any j ams in the area behind the print cartridge assembl y .[...]

  • Page 28

    Print media tasks a nd tips 28 4 Lift the flap at the front of the printer and remo ve any j ams ben eath th e flap . 5 Open the rear e xit and remov e any ja m s. 6 After y ou hav e cleared the jams , reinstall the print car tridge ass embl y , make sure all printer cov ers and tra ys are closed, and then press Contin ue to res ume pr intin g. Not[...]

  • Page 29

    Printing tasks 29 3 Printing tasks Section Pa g e How to manually feed a print job 30 How to print on bot h sides of the paper (man ual duplex) 32 How to print m ultiple page images on one page (N-up printing) 34 How to print a book let 35 How to print a poster 36 How to print on l etterhead 37 How to print using a n overla y or a watermark 37 How [...]

  • Page 30

    Printing tasks 30 Ho w to manually f e ed a print jo b The manual f eeder is located at the fr ont of your printer and can only f eed one sheet of print media at a time . F or inf or mation on ac ceptab le print medi a to use i n the manual f eeder , see “What types of print medi a can be load ed?” on page 14 . When using t he man ual f eeder ,[...]

  • Page 31

    Printing tasks 31 8 Place a s heet of t he sele cted print medi a, print side f acing up , at the center of the manual f eeder , but only to the point where it s lead ing edge can contact the paper guides. • Hold tra nsparencies b y the edges and a v oid touching the print side . Oil from y our fingers can aff ect print quality . • Inser t env [...]

  • Page 32

    Printing tasks 32 Ho w to print o n both sides of the paper ( manual duplex) Printing on both sides of the paper re duces printi ng cost s. Although y ou can use T ra y 1 or the 550-shee t tr ay to print the fi r st side of the duple x job , only use T r a y 1 to print the second side. Y ou can choose how y ou want your job duple xed: Long Edge or [...]

  • Page 33

    Printing tasks 33 4 Select ei ther Long Edge or Shor t Edg e . 5 Select Man ual 2-si ded printin g . 6 Clic k the Paper ta b. 7 Select t he appropriate Input o ptions f or y our pr int job . 8 Clic k OK . 9 Clic k OK on the Print windo w . The printer prints e v ery other page of the d ocument firs t. Once the firs t side of y our job prints , the [...]

  • Page 34

    Printing tasks 34 Ho w to print multiple page imag es on one pag e (N-up printing) The Multipage Pr inting (N-up ) setting is used to print m ultiple page images on a si ngle page . F or e xample, 2-Up means two page i m ages are printed on one page, 4-up means f our page images are printed on one page, and so on. The printer uses the Multipage Ord[...]

  • Page 35

    Printing tasks 35 Ho w to print a boo klet The Booklet sett ing lets y ou pr int mult iple pages in bookl et f or m without hav ing to re-f or mat y our document so the pages print in the prop er order . The pages print so that the finished collat ed document ma y be fol ded alo ng the center of each page to f or m a booklet. If th e document conta[...]

  • Page 36

    Printing tasks 36 Ho w to print a poster The P oster setti ng lets y ou print a single image across se ver al pages . Once printed, y ou can combine the pages to create one large im age. 1 F rom the computer’ s softw are applicati on, select Fil e Æ Pri nt . 2 Clic k Proper ties (o r Options , Printer , or Setup , depending on the application) t[...]

  • Page 37

    Printing tasks 37 Ho w to print on letterhea d T o pr int on lett erhea d, m ak e sure the paper is loaded wit h the proper orientatio n. 1 Make sure the letterhead is properly lo aded according to t he paper source y ou are using: • T ray 1 or 2 —Load the lett erhead paper with the design sid e f acing down. The top edge of the sheet with the [...]

  • Page 38

    Printing tasks 38 Using an ov erla y 1 F rom the computer’ s softw are applicati on, select Fil e Æ Pri nt . 2 Clic k Proper ties (o r Options , Printer , or Setup , depending on the application) to vie w th e printer driv er settings . 3 Clic k the Other Options tab . 4 Clic k Overlays . 5 Select which pages recei ve the o verla y . 6 Select t [...]

  • Page 39

    Printing tasks 39 Ho w to cancel a print job A print job can be canceled from the opera tor panel or from y our computer . The Cancel job light sequence is displ a yed on the oper ator panel whil e the job is being cancell ed. Fr om the printer operator panel Press and release Cancel to ca ncel the j ob current ly printing. Fr om a Windows computer[...]

  • Page 40

    How to install options 40 4 Ho w to install options Section Pa g e How to access the system b oard 41 How to add a memory c ard 45 How to add a flash card 46 How to install a 550-sheet drawer 48 How to get the printer driver to recognize installed options 49[...]

  • Page 41

    How to install options 41 Ho w to access the system board T o insta ll a memor y or flash card y ou m ust access the printer system board. CA UTION: T urn the printer off and unplug the po wer cord bef ore contin uing. 1 Open the f ront c ov er by p r essing the b utton on the l eft si de of the pr inter and l ow ering the co ve r .[...]

  • Page 42

    How to install options 42 2 Open the rear e xit. 3 Open the side cov er by pres sing the two deten ts on the front r ight side of the machine and s winging the cov er back.[...]

  • Page 43

    How to install options 43 4 Remov e the two scre ws at the top and side of the metal plate co vering the system board. 5 Remov e the metal plate b y rotating it tow ards the front and to the right.[...]

  • Page 44

    How to install options 44 Ho w to reattach the syste m boar d co ver When y ou are finished addi ng a memory or flash card, be s ure to properly reattac h the syst em board’ s met al co ver . 1 Inser t the two tabs on the right side of the metal plate into the holes to w ard the back of the system board and r otate the system bo ard until it is f[...]

  • Page 45

    How to install options 45 Ho w to add a memory card The system board has one connector f or an optional memor y card. The printer can suppor t up to 64MB of additional memory (f or a total of 80MB) f or the Le xmark E232 and up to 128MB (for a total of 160MB) f or the Lexmark E330 and Le xmar k E332n. The Le xmar k E230 does not suppor t additio na[...]

  • Page 46

    How to install options 46 Ho w to add a flash car d The system board has one connector f or an optional flash card. The printer can support 16MB and 32MB flash cards . Note: The Le xmar k E230 and Le xmark E232 do not suppor t flash cards . CA UTION: If y ou ar e install ing a flash c ard after set ting up the printer , tur n the printer off and un[...]

  • Page 47

    How to install options 47 4 Push the flash card f irmly into place . The entire leng th of the connect o r on the fl ash car d must touch and be flush against the system board. Be careful not to damage the connectors . 5 Reattach the syst em boa rd co v er (see How to reattac h the syst em board co ver ). 6 See How to get the print er driver to rec[...]

  • Page 48

    How to install options 48 Ho w to install a 550-sh eet dra wer Y our printer suppor ts one optional dr a w er that lets you load up to 550 sheets of paper . Note: The Le xmar k E230 does not suppor t a 550-sheet dra wer . CA UTION: If y ou are installing a 550-sheet d rawer after setting up t he printer , tur n the printer off and unplug the po w e[...]

  • Page 49

    How to install options 49 Ho w to g et the printer d river to recogniz e installed options After the printer is turned on, the printer driver shoul d automatically recog nize an option yo u instal led. If it does not, y ou can add it manuall y . Note: If y ou hav e not installed y our pr inter driv er y e t, foll ow the appropriate instruction s un[...]

  • Page 50

    Using the op erat or pa nel 50 5 Using the operator panel Section Pa g e Overview of the ope rator panel 51 Understanding t he operator panel lights 52 Operator panel codes 57[...]

  • Page 51

    Using the op erat or pa nel 51 Over view of the ope rator panel The operator panel has 5 lights and 2 b u t tons. Note: The Contin ue b ut ton also functi ons as a li ght. • Press and release Contin ue to resume pr inting . • Press and release Contin ue twice quickl y to di spla y a secondar y error code. • Press and release Cancel to cancel [...]

  • Page 52

    Using the op erat or pa nel 52 Unde r sta nding the opera tor p anel l ight s The opera tor panel li ghts mean diff erent thi ngs , dep endi ng on thei r sequenc e . Li ghts that ar e off , on, and/or b linking i ndicate printer condi tions s uch as print er statu s, intervent ion, or ser vice. The f ollo wing tables sho w the most common light seq[...]

  • Page 53

    Using the op erat or pa nel 53 Common light se quences (contin ued) Printer condition To n e r l o w Photoco nducto r kit near full Replace photocond uctor kit Replace photocond uctor kit (pri nter hard s top) Unsuppor ted tone r car t ridg e / T oner car t ridge is no t install ed Change invalid tone r car tr idge Programming e ngine code / Prog r[...]

  • Page 54

    Using the op erat or pa nel 54 Secondary err ors • When the Error and Continue l ight s are bot h on, a secondary error has occurred. • When the P aper J am and Continu e lights are both on, a paper jam secondary error has occurr ed. Press and release Contin ue twice quickly to disp la y the secondar y error code light sequence . The f ollo win[...]

  • Page 55

    Using the op erat or pa nel 55 Secondary Error codes Printer condition P aper jam codes Complex page Insufficient pri nter memo ry Insuffici ent co llation a rea F ont error Defectiv e flash P ape r jam at t he input sens or * P ape r jam in the manual feeder P ape r jams as it exits the tra y into the pr inter P ape r jam s as a pri nte d job exit[...]

  • Page 56

    Using the op erat or pa nel 56 Secondary Error codes (continued) Printer condition Insuffici ent defrag m emor y Network inte r face errors Error comm unicati ng with the hos t compute r Host inter face disabled Memor y ful l Shor t pa per Flash full Unformatted flas h Inv al id eng ine code Inv al id networ k code Pag e: 76 76 77 77 78 79 80 81 81[...]

  • Page 57

    Using the op erat or pa nel 57 Operator pan el codes Below are e xplanatio ns of what the primary light sequences , or codes, and secondary error codes mean and what you can do to clea r them. Primary c odes Ready / P ower Sa ver Light sequence: • Ready—On What this light sequence means: • The printer is ready t o receiv e and process data. ?[...]

  • Page 58

    Using the op erat or pa nel 58 Busy Light sequence: • Ready—Blink What this light sequence means: • The printer is b usy rec eiving and processing data or printi ng. • The printer is defragmenting the flash memor y to reclaim storage space occupi ed b y delet ed resources . • The printer is f or matting the f lash memor y. • The printer[...]

  • Page 59

    Using the op erat or pa nel 59 Hex T race Ready W aiting Light sequence: • Ready—Slow b link What this light sequence means: The printer is in the Rea dy mode and He x T race is activ e. What y ou can do: • Adva nced users can use He x T race to hel p troub leshoot printing prob lems . After resolving the prob lem, tur n off the printer to e [...]

  • Page 60

    Using the op erat or pa nel 60 Flushi ng / Resoluti on redu ced Not read y Light sequence: • Ready—Blink • Error—Blink What this light sequence means: • The printer is flushing corrupted print data. • The printer is processi ng data or printing page s, but the resolu ti on of a page in the current print job i s reduce d from 600 dots pe[...]

  • Page 61

    Using the op erat or pa nel 61 Close doo r Load medi a Light sequence: • Error—On What this light sequence means: The printer door is open. What y ou can do: Close the door . Light sequence: • Continue—On • Load P aper—On What this light sequence means: The printer is out of media, or t he media did not f eed properly . What y ou can do[...]

  • Page 62

    Using the op erat or pa nel 62 Load manu al feeder Print side tw o of a duple x job Light sequence: • Continue—On • Load P aper—Blink What this light sequence means: The printer prompts you to lo ad a single sheet of media i n the manual f eed. What y ou can do: • Load media, with the side to b e pr inted f acing the front of the printer [...]

  • Page 63

    Using the op erat or pa nel 63 In valid engine code / In valid netw ork code To n e r l o w Light sequence: • Ready—On • Error—On What this light sequence means: The code in an internal print server has not been prog rammed, or the prog rammed code i s not v alid. What y ou can do: Download v alid ne twork code to the i nternal print server[...]

  • Page 64

    Using the op erat or pa nel 64 Photoco nductor kit near full Replace ph otoconduct or kit Light sequence: • Continue—On • T oner Lo w/Replace PC Kit—Blink What this light sequence means: The photoconductor kit ’ s dr um is almost full and will need repl aci ng soon. Note: The T oner Alarm (see page 103) must be turned on f or thi s messag[...]

  • Page 65

    Using the op erat or pa nel 65 Replace photo conductor kit (prin ter har d stop) Unsupported toner car tridge / T oner cartridge is not installed Light sequence: • Continue—On • T oner Lo w/Replace PC Kit—Blink • Error—Blink What this light sequence means: The photoconducto r kit’ s drum is full and nee ds replacing. The printe r will[...]

  • Page 66

    Using the op erat or pa nel 66 Change in valid toner cartridge Pr ogrammi ng engine code / Pr ogramming syste m code Light sequence: • T oner Lo w/Replace PC Kit—On • Error—Blink What this light sequence means: The toner car tridge you are usi ng w as not designed fo r your printer . What y ou can do: Install a to ner car tri dge made f or [...]

  • Page 67

    Using the op erat or pa nel 67 Cancel job / Reset p rinter Service err o r Light sequence: • Continue—On • Ready—On • T oner Lo w/Replace PC Kit—On • Load P aper—On • P aper Jam—On • Error—On What this light sequence means: • The current print job is ca nceled. • The printer is r esetti ng to t he user def ault sett ings[...]

  • Page 68

    Using the op erat or pa nel 68 Printe r e rror P a per j am pr inter e rror Light sequence: • Continue—On • Error—On What this light sequence means: The printer ha s one of t he f ollowin g error s: • Mem or y is fu ll , insuf fici e nt to save what is in th e buffer , or insuffici ent to defragment flash memor y . • A page is too compl[...]

  • Page 69

    Using the op erat or pa nel 69 Secondary err or codes • When the Error and Continue l ight s are bot h on, a secondary error has occurred. • When the P aper J am and Continu e lights are both on, a paper jam secondary error has occurr ed. Press and release Contin ue twice quickly to disp la y the secondar y error code light sequence .[...]

  • Page 70

    Using the op erat or pa nel 70 P aper jam at the input se nsor P aper jam in the man ual feeder Light sequence: • Continue—On • Ready—On • P aper Jam—On What this light sequence means: A paper jam has occurre d at the inp ut sensor , which can be either after t he paper l ea v es the tr a y and enters t he printer or i n the man ual f e[...]

  • Page 71

    Using the op erat or pa nel 71 P aper jams as it e xits the tra y into the prin ter P aper jams as a printed jo b e xits the print er Light sequence: • Continue—On • T oner Lo w/Replace PC Kit—On • P aper Jam—On What this light sequence means: A paper jam has occurred as the pa per is e xiting the pape r tr ay and entering the printer .[...]

  • Page 72

    Using the op erat or pa nel 72 P aper jam in T ray 1 P aper jam in T ray 2 Light sequence: • Continue—On • T oner Lo w/Replace PC Kit—On • Load P aper—On • P aper Jam—On What this light sequence means: A paper jam has occurred in T ra y 1. What y ou can do: Clear the paper jam. See “Ho w to c lear paper jams” on page 26 for more[...]

  • Page 73

    Using the op erat or pa nel 73 Complex page Insufficient printer mem ory Light sequence: • Continue—On • Ready—On • Error—On What this light sequence means: The page ma y not print correctly bec ause the print inf orm ation on the page is too comple x (that is , too l arge f or the pr inter’ s mem ory). What y ou can do: • Press Con[...]

  • Page 74

    Using the op erat or pa nel 74 Insufficient collation area Light sequence: • Continue—On • T oner Lo w/Replace PC Kit—On • Error—On What this light sequence means: The printer memory does not ha ve t he free spa c e necessar y to collate the pr int job . This ma y happen due to one of these errors: • Memor y is full. • A page is too[...]

  • Page 75

    Using the op erat or pa nel 75 Font err or Defective f lash Light sequence: • Continue—On • T oner Lo w/Replace PC Kit—Blink • Error—On What this light sequence means: The printer ha s receiv ed a request f or a PPDS f ont which is not inst alled . What y ou can do: • Press and r elease Cancel to cancel t he print j ob . • Press and[...]

  • Page 76

    Using the op erat or pa nel 76 Insufficient defrag memory Netw ork interface err ors Light sequence: • Continue—On • Load P aper—Blink • Error—On What this light sequence means: The printer has insufficient memor y to free unused space in fl ash memor y . What y ou can do: • Delete f onts, macros , and other data in RAM. • Install a[...]

  • Page 77

    Using the op erat or pa nel 77 Err or communicatin g with th e host compu ter Host interf ace disab led Light sequence: • Continue—On • P aper Jam—Blin k • Error—On What this light sequence means: The printer has lost the connecti on to an e xter nal print server (also called an e xter nal network adapter or ENA). This light sequence is[...]

  • Page 78

    Using the op erat or pa nel 78 Memory full Light sequence: • Continue—On • Ready—On • T oner Lo w/Replace PC Kit—On • Error—On What this light sequence means: The printer is processing data , bu t the memory used to store pages is full . What y ou can do: • Press Continue to cl ear the mess age and continue printing the job (t he [...]

  • Page 79

    Using the op erat or pa nel 79 Short paper Light sequence: • Continue—On • Ready—On • Load P aper—On • Error—On What this light sequence means: The paper length is t oo shor t to print the f or matted data. Thi s occ urs when the printer does not kno w the media size lo aded in the tra y , or there is a pro b lem feedi ng the media [...]

  • Page 80

    Using the op erat or pa nel 80 Flash full Light sequence: • Continue—On • Ready—On • P aper Jam—On • Error—On What this light sequence means: There is not enoug h fr ee s pace in t he flas h memor y to store t he da ta you are trying to do wnload. What y ou can do: • Delete f onts, macros , and other data stored on the flash memor[...]

  • Page 81

    Using the op erat or pa nel 81 Unf ormatted f lash In valid engine code Light sequence: • Continue—On • T oner Lo w/Replace PC Kit—On • P aper Jam—On • Error—On What this light sequence means: The printer de tects unf orm atted flash memory . What y ou can do: • Press Continue to clear the message and continue printing. Th e job m[...]

  • Page 82

    Using the op erat or pa nel 82 In valid netw ork code Light sequence: • Ready—On • Load P aper—Blink • Error—On What this light sequence means: The code in an internal print server has not been prog rammed, or the prog rammed code i s not v alid. What y ou can do: Download v alid ne twork code to the i nternal print server .[...]

  • Page 83

    Und er stand ing the pr inter configu ration m enus 83 6 Under standing the printer configuration men us Printing the Printer Sett ings Config uration sheet T o hel p resolv e printing prob lems or to c hange printer confi gur ation sett ings, adv anced users can print the Printer Setti ngs Confi gur ati on sheet f or instructions on adv ancing thr[...]

  • Page 84

    Und er stand ing the pr inter configu ration m enus 84 Configuratio n menus o verview Menus ar e r epresent ed b y Read y , T oner Low/Replace PC Kit , Loa d P aper , and P aper Jam light sequ ences . Men u ite ms and th eir s ettings ar e ind icated by Err o r and Continue l ight sequences . • Press and release Cancel to adv ance through men us [...]

  • Page 85

    Und er stand ing the pr inter configu ration m enus 85 Netw ork menu Use the Net work menu to c hange printer se tting s on jobs sent throu gh a network por t (eithe r Standard Net work or Netw or k Opt <x>) . Settin g Us e this sett ing to: Va l u e s NP A Mode Send pr int job s to the pr inter an d quer y pri nte r sta tus infor mati on sim[...]

  • Page 86

    Und er stand ing the pr inter configu ration m enus 86 P a ra ll e l me nu Use the P arallel menu to change printer settings on jobs sent thr ough a paralle l por t. Setup men u Use the Set up menu to co nfigure ho w the printer f or mats the end of a line depend ing on the computer sy stem being us ed. Settin g Us e this sett ing to: Va l u e s NP[...]

  • Page 87

    Und er stand ing the pr inter configu ration m enus 87 USB menu Use the USB menu t o change p rinter sett ings on jobs sent through a Univ ersal Serial Bus (USB) por t. Utilitie s me nu Use the Utiliti es men u to troub leshoot pr inter prob lems. Settin g Us e this sett ing to: Va l u e s NP A Mode Send pr int job s to the pr inter an d quer y pri[...]

  • Page 88

    Softw are and n etwork tasks 88 7 Software and netw ork tasks Section Pa g e How to install drive rs f or local printing 89 How to print th e menu setting s and ne twor k setup pages 94 How to print a test page 94 How to conf ig ure for TCP/IP 95 How to set up the pr inter f or networ k printing 96 Using the printer resident W eb page 102 Using the[...]

  • Page 89

    Softw are and n etwork tasks 89 Ho w to install drivers f o r local printing A local printer is a print er att ached to y our computer using a USB or par all el cab le. The printer driv e r is softw a r e that lets y our computer communicate wit h y our pr inter . The procedure to ins tal l drivers depends on the operating system y ou are using. Us[...]

  • Page 90

    Softw are and n etwork tasks 90 7 F ollow the instructions on y our screen to complete installi ng the drivers . Using Windo ws 95, Windo ws NT 1 Inser t the driv ers CD. Note: USB suppor t is not a v ailable f or Windows 95 or Windo ws NT operating syst ems. If the CD does not auto la unch, clic k Star t Æ Run , and t hen type D:Setup.exe in t h[...]

  • Page 91

    Softw are and n etwork tasks 91 Macintosh Macintosh OS 8.6 or later is required f or USB pri nting. T o pr int locally to a USB-attached printer , you must creat e a desktop print er ic on (Macintosh 8.6–9.x) or create a queue in Print Center (Mac int osh O S X). Creating a des ktop printer icon (Macintosh 8.6–9.x) 1 Install a printer P ostScri[...]

  • Page 92

    Softw are and n etwork tasks 92 8 Clic k Create , and then cli c k Save . 9 Specify a printer name , and then cli ck Save . Y our printer is now sa v ed as a desktop printer . Creating a qu eue in Print Center (Mac intosh OS X) 1 Install a printer P ostScript Printer Descripti on (PPD) file on y our computer . a Inser t the driv ers CD. b Doub le-c[...]

  • Page 93

    Softw are and n etwork tasks 93 UNIX/Linux Local printing is suppor ted on many UNIX and Lin ux platf or ms, such as Sun Solaris and Red Hat. The Sun Solaris and Linux pac kages are av ailab le on the driv ers CD and on our Le xmark Web sit e at www .lexmark.com . Th e User’ s Guide in each pac kage gi v e s detailed inst ructions f or ins tal li[...]

  • Page 94

    Softw are and n etwork tasks 94 Ho w to print the menu settings and network setup pages T o print the menu settings page and netw or k setup page, press the Continue but ton fr om the Ready stat e. • On the menu sett in gs page: – V erify that the options y ou installed are correctl y listed under “I nstalled F eatures . ” If an option is n[...]

  • Page 95

    Softw are and n etwork tasks 95 Ho w to configure for TCP/IP If y ou ha v e TCP/IP av ailabl e on y our network, we recommend that y ou assi gn an IP address to the printer . Assigning a prin ter IP address If y our netw or k is usi ng DHCP , an IP address is automaticall y assigned after y ou connect the network cabl e to the printer . 1 Look f or[...]

  • Page 96

    Softw are and n etwork tasks 96 Ho w to set up the print er f o r netw ork printing After y ou hav e assigned and v er ified the TCP/IP s ettings (see “Ho w to configure f or TCP/IP” on page 95 ), y ou are ready to ins tal l the printer drivers on each net work computer . Windo ws In Windo ws en vironments , netw ork printers can be configured [...]

  • Page 97

    Softw are and n etwork tasks 97 Direct print ing using Windo ws 95 /98,Me , Window s NT 4.0, Windows 2000, Windo ws XP , and Windo ws Server 2003 T o install a custom printer driv er and netw or k por t: 1 Launch the driver s CD . 2 Clic k Install Printer and Software . 3 Clic k Printer . 4 Clic k Agree to accept t he licens e agr eement. 5 Select [...]

  • Page 98

    Softw are and n etwork tasks 98 Step 1: Install a custom pr inter dri ver 1 Inser t the driv ers CD. If the CD does not auto la unch, clic k Star t Æ Run , and t hen type D:Setup.exe in t he Run dialog b ox . 2 Clic k In s t all S o ft w a r e . 3 Clic k Printer and Software . 4 Clic k Agree to accept the license agr eement . 5 Select Sug gested [...]

  • Page 99

    Softw are and n etwork tasks 99 With this method, a subset of driver inf ormation is copied from the server to the client computer . This is just enough in f or mation to send a print job to the printer . 1 On the Windo ws deskt op of the clie nt comput er , doub l e-cli c k Network Neigh borhood . 2 Locate the host name of the server computer , an[...]

  • Page 100

    Softw are and n etwork tasks 100 Macintosh Note: A P ostScript Printer Description (PPD) fil e pro vides detailed i nf ormation about the capabili ti es of a printer to your UNIX or Maci ntosh computer s . T o pr int to a network printer , each Macintosh user m ust inst all a c ustom P ostScript Print er Description (PPD) fil e and eit her create a[...]

  • Page 101

    Softw are and n etwork tasks 101 • If the PPD file displa yed i n the P ostScript Printer Description (PPD) file por tion of the menu is corre ct f or your printer , then printer setup is complete . • If the PPD file displa yed i n the P ostScript Printer Description (PPD) file por tion of the menu is not corr ect f or your printe r , repeat ?[...]

  • Page 102

    Softw are and n etwork tasks 102 UNIX/Linux Y our printer suppor ts many UNIX and Linux platf or ms, such as Sun Solaris and Red Hat. Visit our Le xmar k W eb sit e at www .lexmark. com f or a complete list of supported UNIX and Linux platf or ms. Note: The Sun Solaris and Lin ux pac kages are av ailabl e on the driv ers CD and on our Le xmar k W e[...]

  • Page 103

    Softw are and n etwork tasks 103 Using the Lo cal Printer Setup Utility The Local Printer Setup U tilit y , located on the driv ers CD, lets y ou change printer settings not av ailab le from y our pr inter driv er (f or e xample, activ ating Alarm Control if you w ant the printer to sound an al arm when it needs at tention). Clic k View Documentati[...]

  • Page 104

    Supplies i nf o rm ation 104 8 Supplies inf ormation Section Pa g e What supplies do I need and ho w do I orde r them? 105 How to conser ve su pplies 105 How to know when you need n ew supplies 106 How to c hange a toner cartridge 108 Lexmark Return Program 111 Recyc ling Lexmark pr oducts 111 How to c hange a photoconductor kit 112[...]

  • Page 105

    Supplies i nf o rm ation 105 What supplies d o I need and how do I or der them? There are only tw o supply items that ha ve to be replaced on a regul ar basis: the to ner cartri dge and the photoconduct or kit, whic h together comprise the print car tr idge assemb ly . The photoconductor kit typically lasts up to 30,000 pages (at appr o ximately 5%[...]

  • Page 106

    Supplies i nf o rm ation 106 Ho w to know when y ou need n e w supplies The f ollowing sections describe a coup le w a ys to determine when new supplie s are needed. Check ing the toner and photoconductor levels Y ou can determine appro ximately ho w much toner is left in y our car tridge and how full the photocon duct or kit is b y printing out a [...]

  • Page 107

    Supplies i nf o rm ation 107 Recognizing the operator panel light sequences The oper ator panel displa ys cer tain light sequences to let y ou kno w when the toner l e vel is lo w or when it’ s time to replac e the photoconductor kit. Note: The oper ator panel ma y als o disp la y other light sequences i n conj unctio n with the “T oner low” [...]

  • Page 108

    Supplies i nf o rm ation 108 Ho w to change a toner car tridge W arning: When replaci ng a toner cartr idge , do not lea v e the ne w car tridge e xposed to direct light f or an ext ended period of time. Extended li ght e xposure can cause pr int quality prob lems. 1 Open the f ront c ov er by p r essing the b utton on the l eft si de of the pr int[...]

  • Page 109

    Supplies i nf o rm ation 109 2 Remov e the toner car tridge: a Press the b utton on the base of the print car tridge assembl y . b Pull the t oner car tr idge up and out using the handle. 3 Unpack the ne w toner cartri dge . Note: Y ou can use the pac king material from the ne w car tridge to ship the old cart ridge back to Le xmark f or recy cl in[...]

  • Page 110

    Supplies i nf o rm ation 110 5 Install the ne w toner car tr idge b y aligning the white rol lers on the toner cartridge with the white arr o ws on the trac ks of the photoconducto r kit and pu shi ng the toner cartridge in as f ar as it will go . The car tridge clicks into place when correctly install ed. 6 Close the front co v er .[...]

  • Page 111

    Supplies i nf o rm ation 111 Lexmark Return Pr ogram The Le xmar k Return Progr am is an envi ron m ental progr am in which Le xmar k sells ne w toner car tridges at a special price with the ag reement that y ou will return them, at no cost, only to Le xmark f or recycling. Regular t oner car tr idges without t his agr eement are al so a vailab le.[...]

  • Page 112

    Supplies i nf o rm ation 112 Ho w to chang e a photo conducto r kit W arning: When replaci ng a ph otoconductor kit, do not leav e the toner c ar tridge or th e new photoconducto r kit e xposed to dire ct lig ht f or an e xtended period of ti m e . Extended light e xposure can cause print quality prob lems . 1 Open the f ront c ov er by p r essing [...]

  • Page 113

    Supplies i nf o rm ation 113 2 Pull the print car tridge assembl y out of the printer by pul ling on the toner cartr idge handle . Note: Do not press the b utton on the pr int car tridge assemb ly . Place the print car tridge assembly on a flat, clean surf ace. 3 Remov e the toner car tridge: a Press the b utton on the base of the print car tridge [...]

  • Page 114

    Supplies i nf o rm ation 114 5 I nstall the toner car tridge into t he new print car tr idge assemb ly b y alignin g the white rol lers on the toner cartr idge with the white arro ws on the tr ac ks of the photoconducto r ki t and pushing the toner cartr idge in as f ar as it wi ll g o . The car tridge clic ks into place when correct ly instal led.[...]

  • Page 115

    T rou bleshootin g 115 9 T r oubleshooting Section Pa g e General prob lems 116 Print quality problems 118 • How to c lean the printhead lens 122[...]

  • Page 116

    T rou bleshootin g 116 General problems Prob lem / Questi on Solution / Answer What do t he blinking lights mea n? See “Unders tanding the operator panel lights” on page 52 f or inf ormati on about what each ligh t patter n mean s. Why am I missing characters wh en I pr int on env elo pes? If you see voids (mi ssing cha racters) wh en pr intin [...]

  • Page 117

    T rou bleshootin g 117 I want to manuall y duplex card stock, but I’m having trou b le getting i t to f eed. The proble m is that when the pr inter tries to manually duplex a pr int job, it alwa y s pri nts side 2 from T ray 1. Howe ver , T ray 1 does no t suppor t card stock. T o ach iev e th e desir ed effect, you hav e to send bo th pages o f [...]

  • Page 118

    T rou bleshootin g 118 Print quality problems Y ou can solv e many print quali ty pr ob lems by replaci ng a supply or maintenance it em that has reached the end of its int ended li f e. Use the f ollowing tab le to find solut i ons to print quality prob lems. Symptom Cause Solut ion White lines • The pr inthe ad lens is dir ty . • Either the t[...]

  • Page 119

    T rou bleshootin g 119 Print too light • The T oner Dar kness settin g is too ligh t. • Y ou are u sing paper that doe s not meet t he pr inter speci fications. • The ton er ca r tr idge is low on toner . • The ton er car tridge is defective . • Selec t a different T oner Darkn ess † setting from the pr inter dr iver before sending the [...]

  • Page 120

    T rou bleshootin g 120 Uneven print dens ity • Th e to ner c artridge is de f ect iv e. • Rep lac e the tone r car tridg e . Ghost Images • The Form T ype setti ng in the pri nter dr iver is set incorrec tly . • T oner lev el is low in the toner car tr idge. • Make sure the For m T ype setting is correct for the paper or speci alty medi a[...]

  • Page 121

    T rou bleshootin g 121 Blank pages The ton er car tridge is defective or empty . Replac e th e to ne r car tridg e . Solid black pages • The ton er car tridge is defective . • Y our pr inter r equires ser vic ing. • Rep lac e the tone r car tridg e . • Cal l f or ser vice . P aper curls badl y once it prints and exits to th e bin The P aper[...]

  • Page 122

    T rou bleshootin g 122 Ho w to c lean the printhead lens Y ou can solv e some print quality prob lems by cleaning the printhead lens . 1 T ur n the printer off . 2 Open the f ront c ov er by p r essing the b utton on the l eft si de of the pr inter and l ow ering the co ve r .[...]

  • Page 123

    T rou bleshootin g 123 3 Remov e the pr int car tridge assemb ly out of the printer b y pulling on the toner car tridge handle . Note: Do not press the b utton on the pr int car tridge assemb ly . Place the print car tridge assembly on a flat, clean surf ace. W arning: Do not lea v e the print car tridge assembly e xposed to direct light f or an ex[...]

  • Page 124

    T rou bleshootin g 124 4 Locate th e glass printhead lens , which is locat ed within the recessed area in t he top of the printer . 5 Gently wipe the printhead lens with a clean, dry , lint-free cloth. W arning: Not using a clean, dry , lint- free clo th ma y result in damage to the printhead le ns . 6 Install the print cartr idge assemb ly into th[...]

  • Page 125

    Inde x 125 Inde x Numerics 550-shee t drawer 48 A Auto CR aft er LF (Set up menu) 86 Auto LF af ter CR (Set up menu) 86 B bookle ts 35 Busy li ght 58 buttons 51 C canceling a pri nt job 39 card sto ck 18 cleaning the print head lens 122 clearing pap er jams 26 configur ation menus Network MAC Binary PS 85 NPA Mode 85 Set Ca rd S pe e d 8 5 Para lle[...]

  • Page 126

    Inde x 126 light s equence 62 printing 32 manual feeder 24, 62 memory card 45 menu settings page 94 menus navigating advancing i n 84 entering 83 exit ing 84 retu rning t o Ho me menu 84 scroll ing through 84 Network 85 Para llel 86 saving settings 84 Setup 86 USB 87 Utili ties 8 7 messages See operator panel li ght sequences Mode 2 (Para llel menu[...]

  • Page 127

    Inde x 127 Complex page 73 Defective fl ash 75 Error communicati ng with the host computer 77 Flash ful l 80 Font error 75 Host interf a ce disa bled 77 Insuffic ient col lation ar ea 74 Insuff ic ient defr ag memory 76 Insuff ic ient printer memory 73 Invalid engi ne code 81 Invalid networ k code 82 Memo ry ful l 78 Network interf ace errors 76 Pa[...]