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Lucent Technologies 6 manuel d'utilisation

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Table des matières du manuel d’utilisation

  • Page 1

    Conference Reservation and Co ntrol System (CRCS) Release 6.0 Installation 555- 027- 109 Comco de 10838 2085 Issue 1 Apr i l 199 9[...]

  • Page 2

    Copyright© 1 999 Lucent T echnologi es Inc. All Right s Reserved Printed in U.S.A. Notice While reasonable eff ort was made to ensure that the information in this document was complete and accurate at the time of printing, Lucent T echnologies Inc. and its authorized agents cannot assum e responsibility fo r errors. Changes a nd/or corrections to [...]

  • Page 3

    Issue 1 CRCS R6.0 April 1 999 iii Contents Installa tion O vervi ew 1 Upgradi ng from a Previo us Release 2 Upgradi ng a Sin gle-User Syste m 2 Pre-In st all ati on Requ ir em ents 5 CRCS/Op Center and OpCen terSP Ch ecklis t 5 Fax Option 6 Conf igur ing t he PC 7 Connecti ng the PC to the MCU 9 Local Connectio n to MCU 9 Remote Co nnection to MCU [...]

  • Page 4

    iv Issue 1 CRCS R6.0 A pril 1999 Contents OpCent erSP Ins talla tion 38 Tes ting Op Cente rSP 42 Append ix A: Mo dem Po oling 44 Admini stering Modem Poo l Group s 44 3800 Series Mod em Ins tal lati on 48 3810 48 3820 53 3830 53 7400A Dat a Modul e Inst allation 54[...]

  • Page 5

    Issue 1 CR CS R6.0 April 1999 1 Single-User CRCS/OpCenter and OpCenterSP Installation Installati on Overview CRCS/OpCenter a nd OpCenterSP can be set up as a single-user system on a dedicate d PC con nected to up to 2 Luce nt T echnologies Mu ltiPoint Confere ncing Units (MCU). The CRCS/OpCen ter PC can run ei ther Microsoft® Windo ws NT 4.0 or Mi[...]

  • Page 6

    2 Issue 1 CR CS R6.0 April 1 999 Upgradin g from a P reviou s Releas e Upgrading from a Pr evious Release Each new re lease of the CRCS/OpCen ter program and the M CU offers additiona l features . If any endp oint a lready incl uded i n your previ ous re lease suppor ts some or all of t he new e nhance ments, you m ay nee d to update the band width[...]

  • Page 7

    Upgradin g a Singl e-User Sy stem Issue 1 CRCS R6.0 April 1999 3 create a sub dire ctory named c:crc s6xd base and c opy t he crs.md b file i nto it before in stalling CRCS. 3. From th e MCU MT , perfor m an add logi n and change p ermiss ions to create the cr cs logi n, passwo rd, and pe rmis sions ( see MCU Admin istrat ion for det ails). 4. In[...]

  • Page 8

    4 Issue 1 CR CS R6.0 April 1 999 Upgradin g from a P reviou s Releas e Figure 1. MCU Link Admin istration window 15. The upgrade process is complete an d you can begin using CRCS/ OpCente r .[...]

  • Page 9

    CRCS/OpCenter and OpCe nterSP Checklist Issue 1 CRCS R6.0 April 1999 5 Pre -Installation Requir ements As a si ngle-user dedicate d system on a PC conn ected t o one or two L ucent T ech- nologies Mul tiPoint Confe rencing Units (MCU), CRCS/OpCe nter or OpCenterSP can be set up as either loca l or remot e. For a lo cal conn ectio n, the dis tance b[...]

  • Page 10

    6 Issue 1 CR CS R6.0 April 1 999 Pre-Install ation Re quireme nts Remote Configu rations For remote confi gurations where th e MCU and CRCS /OpCenter or OpCenter SP are no t collocate d, mod em poo ling is used ( see " Appendi x A: Mo dem P ooling" on page 44). The modems m ust suppo rt a m inimum of 9600 b aud. Addit ional serial ports m[...]

  • Page 11

    Fax Option Issue 1 CRCS R6.0 April 1999 7 Configuring the PC Regardl ess of wh ether the connec tion betwe en the P C and th e MCU is loc al or remote, you m ust su pply the prope r adap ter to co nnect the COM 1 port to t he RS232 c able. Configure you r CRCS/OpCenter or OpCe nterSP PC a s follows: Figure 2. Microsoft Windows Control Panel Setting[...]

  • Page 12

    8 Issue 1 CR CS R6.0 April 1 999 Conf igur ing t he PC . Figure 3. Displa y Properti es Wi ndow selec t Modem and use the Mode m Install ation wiz ard to se t the modem C OM ports. Clic k Add then Don’t detec t my modem . Under Manufact urers , choos e St andard Modem T y pes . Under Models , sele ct St andard 96 00 bps Modem . Choose th e approp[...]

  • Page 13

    Local Con nection t o MCU Issue 1 CRCS R6.0 April 1999 9 Connecting the PC to the MCU This proc edure establ ishes the conne ction betwe en the CRC S/OpC enter PC an d the data modu le or modem. For informat ion ab out connec ting the d ata module or modem to the MCU, see the MCU Installat ion and T est manual . T o conn ect the PC usi ng the stand[...]

  • Page 14

    10 Issue 1 CRCS R6.0 April 1999 Connectin g the P C to the MCU Remote Connect ion to MCU When the PC is located rem otely from the MCU, the MCU ’s modem pooling ca pa- bility is id eal for connec ting the data lin k needed to s upport C RCS/OpC enter . With modem pool ing, Hay es-compatibl e analog modem s are used at the PC to conne ct over t he[...]

  • Page 15

    Connectio n Proce dure Issue 1 CR CS R6.0 April 1999 11 Figure 6. Remote CRCS Connection to MCU (Modem Pooling) 5. Conne ct the fem ale end of the R S232 cabl e to th e male end of eith er an adapter or the CRC S PC fi rst seri al port. 6. Conne ct the ma le end of the RS 232 cab le to the f emale 25- pin RS232 c on- nector on the ana log mo dem (r[...]

  • Page 16

    12 Issue 1 CRCS R6.0 April 1999 Connectin g the P C to the MCU Checking th e Modem Settings The last ste p before loa ding the CRCS program req uires that you configure and check the modem conne ction to th e MCU. 1. From Mi crosof t Windows , select Start — Programs — Accessorie s — HyperT er minal . 2. From the HyperT ermi nal window , clic[...]

  • Page 17

    Checking th e Modem Setti ngs Issue 1 CR CS R6.0 April 1999 13 5. Choose the foll owi ng settin gs : Connector =Com1 Baud Rate= 9600 Data B i ts= 8 St o p B i ts = 1 Parity=No ne Flow Control= None 6. Click the OK button to s ave the c hanges. I f you a re usin g the 84 00B data module , conti nue to ste p 7. For the 7400B data module , skip t o st[...]

  • Page 18

    14 Issue 1 CRCS R6.0 April 1999 Connectin g the P C to the MCU 1 1. Whe n the logi n for the M CU dis plays, e nter the l ogin and pas sword assigned by the technic al center durin g installati on to verify that you have a working CRCS to MCU l ink. 12. T y pe logoff and exit h ypertermi nal. Repea t this pr ocedure to test CO M2 if you ar e contro[...]

  • Page 19

    Checking th e Modem Setti ngs Issue 1 CR CS R6.0 April 1999 15 CRCS/OpCenter Softwar e Installatio n NOTE : If your sy stem enc ounters a conflict w ith ano ther appl ication while run ning setup , make sure al l other W indows applic ations ar e clos ed befo re pro- ceeding . 1. Comp lete the PC conne ction s by con necting t he power c ord and pl[...]

  • Page 20

    16 Issue 1 CRCS R6.0 April 1999 CRCS/OpCenter S oftware Installation 5. When the CRCS /OpCenter setu p wizard windo w appears, click Next . 6. When th e produc t ident ificatio n windo w appears, en ter your name, c om- pany , an d CRCS serial n umber . Click Next . 7. From the Select Co mponen ts window , sele ct to ins tall Conference Sched- uler[...]

  • Page 21

    Checking th e Modem Setti ngs Issue 1 CR CS R6.0 April 1999 17 8. From the Choose Des tinat ion Locat ion win dow , CRCS offers ins tall to a path calle d c:program fileslucentcrc s . If the re is no directo ry by t hat name, th e setup wizard will creat e one fo r you. Y ou ca n also c hange t he destin ation d rive by repl acing c: with the ap[...]

  • Page 22

    18 Issue 1 CRCS R6.0 April 1999 CRCS/OpCenter S oftware Installation Figure 14 . CRCS Setup—C opying Files 10. The c opyin g proce ss begin s. Wh en the i nstallation proces s is co mplete , select to reboo t your PC the n clic k Finish . Figure 15 . CRCS Setup—R estart PC[...]

  • Page 23

    Logging In to CRCS Issue 1 CR CS R6.0 April 1999 19 T esting CRCS The follo wing proc edure al lows an a dmini strator to enter min imum d ata to test CRCS a nd the MCU c onnectio n. Refer to the onl ine he lp for de tails on buil ding and m aintainin g the da tabase. Logging In t o CRCS Althoug h CRCS continues to run even whe n no one is logged o[...]

  • Page 24

    20 Issue 1 CRCS R6.0 April 1999 T esting CRCS Setting the Ti me Zone 1. Login a s an ad ministrato r . 2. The time zone wher e the CRC S PC is loc ated is Local . If the CRCS con- trols an MCU that is not geograph ically located in the s ame time zone, you mu st perfor m the f ollowing steps; other wise sk ip to step 3: Select Time Zone T em plate [...]

  • Page 25

    Adding th e MCU Issue 1 CR CS R6.0 April 1999 21 NOTE : T o synchro nize t he intern al PC cl ock, sel ect Control Panel — Date/Time — Ti me Zone and check the box to automatic ally ad just clo ck for day light saving s cha nges, i f approp riate. Figure 17 . CRCS Setup—Addin g a Time Zone Adding the MCU 1. Selec t MCUs from the Vie w menu. 2[...]

  • Page 26

    22 Issue 1 CRCS R6.0 April 1999 T esting CRCS Establis hing the Communic ations Link After you have a dded the MC U, run the link administ ration pr ogram to establish the connectio n between th e MCU and the CRCS PC . Figure 18 . CRCS Database Setup—Run Link Administration 1. From the Adm in menu, se lect Run L ink Admin . 2. From the MCU Lin k [...]

  • Page 27

    Establishing the Com municati ons Link Issue 1 CR CS R6.0 April 1999 23 3. Enter a descr iptive n ame for th e MCU. Thi s name s hould hel p iden tify which M CU is bei ng refer red to su ch as Denv er 1 or LA 2 . 4. Click the COM P ort tab and c heck for th e foll owing sett ings: B aud Rate= 9 600 P arity= N one C haracte r Size= 8 S top Bits= 1 [...]

  • Page 28

    24 Issue 1 CRCS R6.0 April 1999 T esting CRCS Uploading MCU Options After th e connec tion has been es tablished b etween th e MCU an d the PC, y ou need to q uery the MCU to send its parameters and opti on setting s to the CRCS prog ram. From the A dmin menu on the M ain wi ndow , select Q uery MCU Parame- ters for MCU1 or MCU2 . The parameters ar[...]

  • Page 29

    Addin g an Endpo int Issue 1 CR CS R6.0 April 1999 25 Figure 21 . Add Endpo int Window 6. Click the OK button to a dd the n ew endpoin t to the E ndpoint Da tabase.[...]

  • Page 30

    26 Issue 1 CRCS R6.0 April 1999 T esting CRCS Adding a Confe rence T emplate 1. From the main w indow , click (or selec t T emplate from the Vie w menu). 2. From the View Conferen ce T empl ate win dow , notice ther e is a c onferenc e temp late 2x56=1 12 2B . T o add anoth er confe rence te mplate , click . 3. When th e Add C onferenc e T empla te[...]

  • Page 31

    Add i ng a Co mpa ny Issue 1 CR CS R6.0 April 1999 27 Adding a Company 1. From th e main wind ow , click (or selec t Comp any from the Vie w menu). 2. From the View Company wind ow , notice th ere is a lready a fi ction al name enter ed ( COMP ANY XYZ ). T o enter a ne w company , click . 3. When th e Add C ompany window appear s, enter the Company[...]

  • Page 32

    28 Issue 1 CRCS R6.0 April 1999 T esting CRCS 4. Click OK to add the per son.. Figure 24 . Add Perso n W indow Adding a Sit e 1. From the main w indow , click on the mai n windo w (or sele ct Site from th e Vie w men u) . 2. From the View Sites wind ow , notice th ere is a li sting for External-1 . Y o u can u se that s ite for te sting or click to[...]

  • Page 33

    Add i ng a S ite Issue 1 CR CS R6.0 April 1999 29 Figure 25 . Add S ite W ind ow (Gene ral T ab) 4. Click the Video Phone Numbers t ab and enter the releva nt inform ation. NOTE : If adding a n exte rnal site, selec t a Meet- Me Extens ion Poo l but do no t assign a dialout number to it. Dia lout nu mbers for external s ites a re assign ed through [...]

  • Page 34

    30 Issue 1 CRCS R6.0 April 1999 T esting CRCS Edit in g Def ault s 1. Selec t Defa ult s from the Vi e w menu. 2. From the View Defaults window , click . 3. From the Ed it Defau lts window , be sure to sele ct the co rrect time zone under CRCSs Time Zone T emplate and MCU 1 as the Prefer red MCU . Adding a T est Con ference 1. T o test CRCS, click [...]

  • Page 35

    Adding a T est Conferenc e Issue 1 CR CS R6.0 April 1999 31 T esting OpCent er T o test the Op Center connect ion, fol low th ese s teps: 1. If the Login window is not al ready di spla yed, sel ect Sta rt — Lucen t T ech- nologies CRCS — Conference Scheduler . 2. From the CRCS Login window , click Login . 3. Ente r your login nam e and pas swor[...]

  • Page 36

    32 Issue 1 CRCS R6.0 April 1999 Faxmodem I nstallation Faxmodem Insta llation T o use CRCS fax options, one or more faxmo dems must be prope rly installed and configu red. The ty pe of fa xmodem r ecommen ded by Lucent T ec hnolog ies depends on opera ting system used for CRCS —Micros oft Windows 9 5 or Micr osoft NT 4.0 . When in stalling a faxm[...]

  • Page 37

    Installing W inFax PR O 8.0 Issue 1 CR CS R6.0 April 1999 33 Install ing Wi nFax PRO 8.0 If you are upgradi ng from an earli er release of CRCS that u ses WinFax PRO 7.5 , CRCS 6 .0 will al so supp ort that s oftware v ersion and the fax modems i nstalled according t o the in stru ctions fo und in the CRCS Installation manual th at cam e with your [...]

  • Page 38

    34 Issue 1 CRCS R6.0 April 1999 Faxmodem I nstallation Figure 27 . Setting Up WinFax PRO 10. From t he WinFax PRO Setup - WinFax Pr ogram window , clear th e Ta l k - Works compo nent but keep WinFax checked. Chan ge the ins tallation direc tory as desire d and cli ck Next[...]

  • Page 39

    Installing W inFax PR O 8.0 Issue 1 CR CS R6.0 April 1999 35 . Figure 28 . WinFax PRO Setup—Dialing Prefer ences 11 . F r o m WinFax PRO Setu p - Dialing Prefe rences window , enter th e fax and phone i nformatio n. If yo u need to dial a number to reach an outside lin e, enter it i n the Use p re fix ed it box . When co mplete , clic k Next . 12[...]

  • Page 40

    36 Issue 1 CRCS R6.0 April 1999 Faxmodem I nstallation Figure 29 . WinFax PRO Setup—CSID 16. From Wi nFax P R O Setup - CSID window , enter a ny combi natio n of text and numb ers for the Cl ass ID (C SID). Ent er your voice p hone nu mber in the V oice number field an d click Ne xt . 17. From t he WinFax PRO Set up - Def ault Pri nter window , s[...]

  • Page 41

    Saving Faxe s with Wi nFax L og Files Issue 1 CR CS R6.0 April 1999 37 Saving Faxe s with Wi nFax Log File s WinFax PRO sav es faxes you se nd, eve n when t hey are not s ucces sfully trans- mitted. A list of sent fax es appears in the WinFax S end Log. If you no l onger nee d copies, p eriodic ally de lete the m to free up the d isk space. Y ou ca[...]

  • Page 42

    38 Issue 1 CRCS R6.0 April 1999 OpCenterSP Installa tion OpCenterSP Installation NOTE : If your sy stem enc ounters a conflict w ith ano ther appl ication while run ning setup , make sure al l other W indows applic ations ar e clos ed befo re pro- ceeding. If no other pr ogram is run ning when a co nflict i s repo rted, remo ve OpCenter SP and r el[...]

  • Page 43

    Setting Up Reminder Fax es Issue 1 CR CS R6.0 April 1999 39 Figure 31 . Entering the Location of the CRCS CD-ROM 6. When th e OpCenterS P setup wi zard windo w appears, c lick Next . 7. When th e produc t ident ificatio n windo w appears, en ter your name, c om- pany , an d OpCenter SP seri al num ber . Click Ne xt . 8. From the Select Co mponen t [...]

  • Page 44

    40 Issue 1 CRCS R6.0 April 1999 OpCenterSP Installa tion 9. From the Choose Desti nation Loc ation win dow , OpCenterSP offers install to a path calle d c:program fileslucentopcenter . If there is no dire ctory by that name, i t will crea te one f or you. Y o u can also c hange the desti na- tion driv e by repla ci ng c: with the appropr iate dr[...]

  • Page 45

    Setting Up Reminder Fax es Issue 1 CR CS R6.0 April 1999 41 10. From the S tart Copying Fi les w indow , the setup wizard d isplay s the select ed compo nents to be copied. Click Next . Figure 34 . OpCenterSP Setup—Co py ing Files 1 1. The cop ying pr oces s begi ns. 12. When th e installati on proc ess is co mplete, sele ct to rebo ot your PC th[...]

  • Page 46

    42 Issue 1 CRCS R6.0 April 1999 T es ting OpC enter SP T esti ng OpCenterSP OpCente rSP log in names and the ir associ ated passwor ds are as signed b y the system ad minis trator . The def ault logins , admin a nd agent , also have default passwords ( availa ble from your Luc ent repres entative) a ssociated with the m. If you choos e to keep the [...]

  • Page 47

    Setting Up Reminder Fax es Issue 1 CR CS R6.0 April 1999 43 6. Click OK and th e MCU1 a nd/or MCU 2 S tatus Boards will app ear . 7. T o test t he OpC e nter S P link , try e nteri ng a de dicat ed con feren ce on t he MCU MT and watch t he approp riate MCU S tatus Bo ard for an u pdate regar ding t he test confere nce. Figure 37 . T esting OpCente[...]

  • Page 48

    44 Issue 1 CRCS R6.0 April 1999 Appen dix A: Mo dem Po oling Appendix A: Modem Pooling Administering Modem Pool Gr oups The comma nds in th e following table are used to access the Mode m Pool Groups form: Qualifier “maximum” i s the max imum numb er availa ble in yo ur system c onfigurat ion. T o cha nge infor mation as sociate d with m odem p[...]

  • Page 49

    Adminis tering M odem Pool Groups Issue 1 CR CS R6.0 April 1999 45 Figure 38 . Display Mod em-Pool Screen The follo wing l ist descr ibes the f ields on the Mod em Poo l Groups form: Group Num ber: This disp lay-on ly fi eld appear s whenev er the form is accesse d via add or change a dministrati on co mmand. Group T ype : Enter combined . Hold T i[...]

  • Page 50

    46 Issue 1 CRCS R6.0 April 1999 Appen dix A: Mo dem Po oling Figure 39 . Add Modem- Pool S creen The follo wing fi elds may be assi gned for the Comb ined Mode m Pool ing sol ution: Speed: Enter one, two, or three c ommunic ation spe eds in bi ts per second of the c onvers ion resour ces in the group. Speed s inclu de LOW , 0 to 300 blind s ampled,[...]

  • Page 51

    3800 Ser ies Mode m Installati on Issue 1 CR CS R6.0 April 1999 47 The Port Pair A ssignme nts area co ntains the fol lowing fie ld: Analog Digital: Enter the port n umbers of the mode m/TDM pair in a con ver- sion res ource. T wo port entrie s are r equired. Include s even ch aracter s for each en try . U se the follow ing va lues 3800 Seri es Mod[...]

  • Page 52

    48 Issue 1 CRCS R6.0 April 1999 Appen dix A: Mo dem Po oling T able 3 . 3800 Series Mo dem Insta llation Activ (Operating) Option Selection A T Command DTE_Interfac e Asynch/Sync Mod e Async A T&M.. Asyn c DTE Rate 9600 A T .. Asyn #Dat a Bit s 8 A T .. Asyn Parity Bit None A T .. Asyn #S top Bits 1 A T .. DTR Acti on S tndrd_R S232 A T&D..[...]

  • Page 53

    3800 Ser ies Mode m Installati on Issue 1 CR CS R6.0 April 1999 49 T able 3 . 3800 Series Modem Installa tion — Conti nued Activ (Operating) Option Selection A T Command DTE_Dialer DTE Dial er T ype A T A T&M.. A T Escape Char 128 S2= 128 Escape Gu ardT ime 1000 msec S12=50 BreakForc eEscape Disable A TK.. Command CharEcho Disable A TE.. Car[...]

  • Page 54

    50 Issue 1 CRCS R6.0 April 1999 Appen dix A: Mo dem Po oling Line_Dia ler AutoAn swerRing# 1 S0=1 Dialer T ype T one A TT A TP DialT one Detect Enable A TX.. Blin d Dial Pa use 2 sec S6=2 BusyT one Detect Enable A TX.. BusyT one Paus e T ime 2 sec S8=2 NoAn swer Timout 45 sec S7=45 Fast Disconnect Disab le S85=0 Line Cr nt Disc Enab (> 8 msec) S[...]

  • Page 55

    3800 Ser ies Mode m Installati on Issue 1 CR CS R6.0 April 1999 51 Leased _Li ne Leas ed Mo de Disab le A T&L.. LeasedL ine Rate 19200 (V32t) S44=18 V32bis Au torate En able S82=0 Leased TX Level 0 dBm S45=0 BdLn Auto Orig Disable S46-0 Rate Auto O rig Disable S36=0 Auto Redial Dir 1 S37=0 AutoDialS tandby Dis able S47=0 CarrierO n Level -43dBm[...]

  • Page 56

    52 Issue 1 CRCS R6.0 April 1999 Appen dix A: Mo dem Po oling If you be gin wi th the Asy nc_Dial Factory defa ult opt ion setti ngs, then t he A T com- mand s and D iagnosti c Control Panel LCD co mmand sequence s to op tion th e options are as s hown in th e foll owing list: Clear options/r egisters to fact ory defa ult: &F0 (Configure /Factor[...]

  • Page 57

    3800 Ser ies Mode m Installati on Issue 1 CR CS R6.0 April 1999 53 The rec ommended o rder of executio n of A T commands if execu ted one at a time is as lis ted above du e to the l oss of com mand echo t owards the bottom of the list. Alternati vely , the single command “ A T&F0 & D2 &S 1 V2 X7 Y 0 %C0 S41= 3 S2=128 E0 &W0” can[...]

  • Page 58

    54 Issue 1 CRCS R6.0 April 1999 Appen dix A: Mo dem Po oling 7400A Data Modul e Installati on The 7400A data modul e should be installed for DTE op eration b y placi ng the EIA connec tor board i n its slot s o that D TE reads from the fr ont. In a sin gle standalo ne DTE op eration only A T -c ommand mod ems m ay be use d, therefore the A T cont r[...]