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Matrox EpicA TC4 manuel d'utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Matrox EpicA TC4 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Matrox EpicA TC4 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Matrox EpicA TC4
- nom du fabricant et année de fabrication Matrox EpicA TC4
- instructions d'utilisation, de réglage et d’entretien de l'équipement Matrox EpicA TC4
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Matrox EpicA TC4 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Matrox EpicA TC4 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Matrox en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Matrox EpicA TC4, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Matrox EpicA TC4, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Matrox EpicA TC4. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    www .matrox.com/graphics Graphics Solutions for Professionals User Guide 10963- 301-0111 2008.01 .28 Matrox Epic A Seri es ENGLISH[...]

  • Page 2

    2 Matrox EpicA Serie s – Us er Gui de Overview Thank you fo r purc hasing a Matro x Epic A graphics car d. Y our M atro x Epic A prod uct is a high performance, lo w-powered gr aphics card designed fo r thin client syste ms. Matro x Epic A server-sid e software man ag es your W indow s desktop in remote sessions. Hardwar e supplied Softwar e supp[...]

  • Page 3

    Matrox EpicA Series – User Guide 3 Installation overview T o inst al l yo ur Ma t ro x pr oduct: 1 Install t he Matr ox car d – see “H ardw are installation ” , page 4 . 2 Conn ec t your mon itors – see “Con nection setup ” , page 7 . 3 Install the software – see “Software setup ” , page 11 . No t e : If y our Matr ox product is[...]

  • Page 4

    4 Matrox EpicA Serie s – Us er Gui de Har dwar e installat ion This section desc ribes how to install you r M atro x card. If yo ur Matro x graphics card is alread y installed in your compute r , skip t o “C onnection setup ” , page 7 . Fo r information specific to y our comp uter , like how to rem ove its cov er , see your system manual. 1 O[...]

  • Page 5

    Matrox EpicA Series – User Guide 5 b T urn off your comp uter and all per ipherals such as y our monitor or printer . c Open the comp uter and remov e your existing graphics card. (If graphics hardw are is built into the mothe rboard of your co mputer , you ma y need to disable it manu ally . For mor e information, see you r system manual.) 2 Cho[...]

  • Page 6

    6 Matrox EpicA Serie s – Us er Gui de 3 In sert your Ma trox card a P o sition yo ur Matro x card ove r the expa nsi on sl ot you’ve chosen . b Push the card in firmly and evenly until it’ s fully seated in the slot. c Secure the bracket o f your M atrox car d to the co mputer frame. Y our M atro x card is no w installed. Bef ore res tar ti n[...]

  • Page 7

    Matrox EpicA Series – User Guide 7 Connection setu p This section desc ribes how to connect y our monit ors to your M atro x product. Connector overview – Epic A TC2 and Epic A TC2-Lite * Supported with Ep ic A TC2-L ite and E pic A TC2 on ly . TV output ada pters are sold sep arately (s ee http://sho pmat r o x.com ). Connector overview – Ep[...]

  • Page 8

    8 Matrox EpicA Serie s – Us er Gui de Step-by-step connection setup 1 Attach the dual-monitor cable or qu ad-monitor cable Epic A TC- 2 a n d E pi c A TC - 2 - L i t e – A ttach you r M at ro x dual-monit or cable to the conne ctor on the bra cket of you r Mat rox card. M ake sur e the connectors ar e properly fastened. WA R N I N G : Don ’t [...]

  • Page 9

    Matrox EpicA Series – User Guide 9 Epic A TC4 – A ttach y our Matr ox q uad- monit or cable to the conn ector on the bracket of y our Matr ox car d. Make sur e the connect ors are pro perly fastened. 2 Co nnect your m onitors Con nect your p referred monitor to the main DVI conn ec tor of yo ur mu lti -mo nito r ca ble. If you r monitor has a D[...]

  • Page 10

    10 Matrox Ep icA Serie s – User Guide No t e : T o connect a dig ita l mon itor (a moni tor tha t uses d igital input, usu ally a flat p anel monit or) to your Matrox product, your mon itor must have a DVI connect or . Some monit ors w ith D VI connectors sup por t both digital and analog input. If you ’re using one of these monito rs with your[...]

  • Page 11

    Matrox EpicA Series – User Guide 11 Softwar e setup This section d escribes how to install M atro x software fo r W indows 20 00/XP/XP e and Wi n d o w s S e r v e r 2003 . For the Linu x operat ing system, see the doc umentation included with yo ur Linux software pack age. Y ou ma y need administrator rig hts to install cert ai n softwar e. For [...]

  • Page 12

    12 Matrox Ep icA Serie s – User Guide 3 Install Matr ox PowerSp ace (optional) Run the Matrox Po wer Space s oft ware packa ge you downl oad ed. Whil e PowerSpace is running on the client side, it organizes y our W indows d esktop in y our local session. Matr ox P owerSpac e Epica needs to be installed on the server to o rganise your W i ndow s d[...]

  • Page 13

    Matrox EpicA Series – User Guide 13 Download Matro x Po werSpace Epic A if you want P owerSpace t o organi ze y our W i ndow s desktop i n the remot e sessions of your c lients . 2 Install your so ftware package R un the software packag e you do w nloaded and follo w the on-screen instructions. For more in formation, see the README file i ncluded[...]

  • Page 14

    14 Matrox Ep icA Serie s – User Guide TV output (Epic A TC2-Lite and Epic A TC2 onl y) Connection setup 1 T urn off compu ter W indow s 2000/XP – T o s hu t do w n you r co m pu te r, c l i c k Start # Shut Down # Shut down # OK , then turn off your c omputer . 2 Attach TV adapt er U se a D VI-to-HD15 adapter to connect the TV output adap ter t[...]

  • Page 15

    Matrox EpicA Series – User Guide 15 3 Connect video output T o connect to a TV or a v ideo record er , yo u ’ll need a c omposite video (R CA) or S-video cable. If your video device (a TV or a video recor der) didn ’t come with o ne of these cables, these types of cable are a vailable at most electronic s stor es. The type of cable you use de[...]

  • Page 16

    16 Matrox Ep icA Serie s – User Guide 4 Connect audio out put T ypically , the sound output fr om a comp uter come s from speak ers connected to y our soun d card. If y ou prefe r , you can hea r or record th e so und out put f rom your computer usin g the same TV or v ide o recorder you conne ct to your g r aphic s c ard. T o do this, you need a[...]

  • Page 17

    Matrox EpicA Series – User Guide 17 T r oubleshootin g Basic procedur es This section explai ns basic proced ures that are ref erred to by some tr oubleshooting items in this guide . Restarti ng in VGA m ode W indow s 2000/XP – W hat follows is information on ho w to restart your compu ter in VGA m o d e . 1 Click Start # Shut Down # Restar t #[...]

  • Page 18

    18 Matrox Ep icA Serie s – User Guide 3 Cause Y our co mputer BIOS (Basic Inpu t/Output S ystem) settings may be inc orrect. 1 Solut ion Change y our BIOS sett ings. F or more i nformation on y our compu ter BIOS, see your system man ual . 4 Cause Y ou r co mp u te r B IO S m ay no t b e u p t o d at e . For mo re i n f or m a ti o n on you r co [...]

  • Page 19

    Matrox EpicA Series – User Guide 19 3 Select the appro priate device. 4 Click Adjust visible ar ea and r efresh r ate # Restore defaults . Problem After th e startu p screen, or af ter displ ay settings are changed, the screen im age is gar bled or unusab le (blank s creen, r olling or ov erlapping scr een images) 1 Cause The M atrox di splay dri[...]

  • Page 20

    20 Matrox Ep icA Serie s – User Guide W indow s 2000/XP – 1 I f y o u r p r i m a r y d i s p l a y i s u n u s a b l e , r e s t a r t y o u r c o m p u t e r i n VG A m o d e ( see “Restarting in V GA mode” , page 17 ). 2 T o rem ove Matrox so ft ware , cli ck Start # Settings * # Control P anel # Add/Remove Progra ms (double-click*) # Ma[...]

  • Page 21

    Matrox EpicA Series – User Guide 21 1 Cause Y ou r moni tor m ay not be Plug -and -Pl ay . Most new mon itor s are Plug -a nd-P lay bu t many older ones ar en ’t. Softwar e can’ t automa t ically detect settings for moni tors that aren ’t Plug-and-Pla y . 1 Solut ion M anually sele ct your monitor settings in the software. For more info r m[...]

  • Page 22

    22 Matrox Ep icA Serie s – User Guide 2 Solut ion Change th e configu ration of your comput er BIOS so that the slot type of your m ain graphics card has priority for becom ing the primary display . For info r mation o n how to change y our co mp ute r BIO S setti ngs, s ee y our sy ste m ma nual . If you r computer BIO S doesn ’t let you selec[...]

  • Page 23

    Matrox EpicA Series – User Guide 23 6 R estar t your c omputer for chang es to take effect. Problem Not all grap hics cards in t he com puter are fully su pported (Softwar e doesn’t work wit h a certain graph ics card , or another graphics ca rd doesn ’t work at al l) 1 Cause If you have diff erent model s of g rap hics c ards in your compute[...]

  • Page 24

    24 Matrox Ep icA Serie s – User Guide 2 Select a displa y and move it ac cord ing to the phy sical position of the monit or it’ s associated with. Problem Screen image defects ap pear , p rogram does n’t run pr o perly , or Window s doesn’t work properl y (example: mouse pointe r not drawn pr operly) 1 Cause Some pr og rams may no t work pr[...]

  • Page 25

    Matrox EpicA Series – User Guide 25 4 Solut ion W indow s 2000/XP – Disable Matro x hardware accel er ation: 1 Rig ht-cl ick your Windows desktop back grou nd, then click Pr operties # Settings # Advan ced # T roubleshootin g . 2 Mo v e t h e Ha rd wa re a cc el er a ti on slider to None . 3 Click OK # OK to acc ept the changes. Problem Program[...]

  • Page 26

    26 Matrox Ep icA Serie s – User Guide 4 Cause The prog ram w in dow or dial og box may be s ome where o ff- scre en. 1 Solut ion If the program windo w you want t o see is named on the W indows taskbar , right-click on it and select Maximize . (If y ou click Rest ore the program window goe s back to its previous position. T o fix this pr oblem, s[...]

  • Page 27

    Matrox EpicA Series – User Guide 27 Vi deo The follo wing troub leshooting items address p roblem s r elated to video files. Problem Video file p layback is jerky (skipp ing frame s) 1 Cause Y our hard disk ma y be too sl ow . 1 Solut ion Tr y defrag ment ing your har d disk. T o defr agment a hard disk: W indow s 2000/XP – Click Start # Progra[...]

  • Page 28

    28 Matrox Ep icA Serie s – User Guide 2 Cause T oo man y programs may be running ( using up co mputer resourc es). 1 Solut ion Close o ther programs, includ ing memory-resident programs like Syst em Agent . 3 Cause Y our M atro x gr aphics car d may be sharing an IR Q (interrupt request) with another PC I card in your c omputer (for examp le, a n[...]

  • Page 29

    Matrox EpicA Series – User Guide 29 Problem Can’t r e cord DVD vide o See “Can’t record vi deo w ith a v ide o re corder ” , p age 31 . TV output The follo w ing troub leshooting items are related to TV output support ( see “TV output (E pica T C2- Lite and Epica T C2 only)” , page 14 ). Pro blem TV image is gar bled or unusable . (bl[...]

  • Page 30

    30 Matrox Ep icA Serie s – User Guide Problem Computer text is hard to read with a TV 1 Cause The res olution of a TV is lower than a typical comput er display . As a result, some text ma y be harder to read with a TV than with a compu ter monito r . 1 Solut ion Lower your comput er dis play re solu tion : W indow s 2000/XP – 1 Rig ht-cl ick yo[...]

  • Page 31

    Matrox EpicA Series – User Guide 31 Problem Can’t r e cord video with a video recorder 1 Cause The vi de o so urce may be copy prot ec ted. Y ou r Mat rox prod uc t may n ot le t you make c opi es of copy -pro tecte d v ide o. (Som e v ide o sour ces l et you make a copy o f a v i deo, but you may not be ab le to ma ke a c opy of that c opy .) [...]

  • Page 32

    32 Matrox Ep icA Serie s – User Guide 3 Cause Y our sound car d’ s W indows softwar e setting s ma y be incorrect. Specifically , input or output ma y be disabled, or volume lev els may be too low or too high. 1 Solut ion W indow s 2000/XP – Mak e sure your sound card’ s W indows software settings are correct. 1 Double-c lick the speaker ic[...]

  • Page 33

    Matrox EpicA Series – User Guide 33 8 Close the d ialog bo x. 4 Cause The p roblem ma y be specific to the sound card y ou hav e. 1 Solut ion For mo re information, see yo ur sou nd car d manual. More Informat ion W e pro v ide additional info rmation in help and Re a d me files. Be sure t o check for any last-mi nute release notes included with [...]

  • Page 34

    34 Matrox Ep icA Serie s – User Guide Display informat ion ! Y our M at ro x g raphics card is 100% V GA compatible and supports all VESA standards: VBE 2.0 (Super V GA modes), DPMS (energ y sa vi ng), and DDC-2B (Plug-and-Play mon itor) . ! T o ge t the mo st of your M atro x product, we recom mend using the highest colo r palette setting (a 32-[...]

  • Page 35

    Matrox EpicA Series – User Guide 35 ! W hile using 2 displ a ys at a t ime, yo ur Matro x gr aphics card suppo r ts display resolu tions up to 1920 × 1 440. ! The highest disp la y resolution support ed for digital monitors is 1920 × 1200. ! W hile using 2 displa ys in indepe ndent mode, each m onitor has its own m onitor settings (refresh rate[...]

  • Page 36

    36 Matrox Ep icA Serie s – User Guide Har dwar e information Features Envir onmental speci fications Digi tal moni tor infor mation Matrox Epic A TC 2-Lite Matrox Ep ic A TC2 Matr ox Epic A TC4 # of di splays support ed 2 24 TV output $ * $ * * TV output adapter sold separ ately (see http ://sh opmat rox. com ). — Displa y rota tion — $$ Mai [...]

  • Page 37

    Matrox EpicA Series – User Guide 37 Maxim um card dime nsions – Matrox Ep ic A TC2- Lite 6.60 in . / 16.80 cm 2.536 i n. / 6.44 cm ≤ 0.75 in. / ≤ 1.91 cm 0.325 i n. / 0.83 cm[...]

  • Page 38

    38 Matrox Ep icA Serie s – User Guide Maxim um card dime nsions – Matrox Ep ic A TC2 5.20 in . / 13.21 cm 2.536 i n. / 6.44 cm ≤ 0.75 in. / ≤ 1.91 cm 0.325 i n. / 0.83 cm[...]

  • Page 39

    Matrox EpicA Series – User Guide 39 Maxim um card dime nsions – Matrox Ep ic A TC4 6.60 in. / 16.80 cm 2.536 i n. / 6.44 cm ≤ 0.75 in. / ≤ 1.91 cm 0.325 i n. / 0.83 cm[...]

  • Page 40

    40 Matrox Ep icA Serie s – User Guide Customer supp ort Matrox Web M atrox is on the Int ernet with a W orld W ide W eb (WWW) site. Our W eb site has product literature, press r eleases, tech nical material, a sales office list, trade show information, and other relevan t mat eri al . ! V isit the Matro x Graphics W eb site at ww w .mat ro x. com[...]

  • Page 41

    Matrox EpicA Series – User Guide 41 Where to get information For syst em information: ! W i nd ows 2000 – Righ t-cl ick the My Computer icon on you r Windo ws desktop back grou nd, t hen cl ick Properties . ! W indow s 2000/XP – Click Start # Programs # Acces sori es # System T ools # System Informa tion . ! Wi n d o w s X P / X P e – Click[...]

  • Page 42

    42 Matrox Ep icA Serie s – User Guide W arranty A. Limi ted W a rran ty S tat em ent 1. M a trox Graphics Inc. (“Matrox”) war rants to t he end-user customer , who provides adequa te proof of purchase that Matrox hardware products purchased from Matrox autho rized dealers will be free f rom defects in mate rials and workmansh ip for a p eriod[...]

  • Page 43

    Matrox EpicA Series – User Guide 43 C. Limitations of Liability 1. EXCE PT FOR THE OBLIGA T IONS SPE CIFICALL Y SET FORTH IN T HE LIM ITED WARRANTY ST A T EMENT , IN N O EVENT S HALL MA TROX BE LIAB LE FOR : a. any direct, indirect, special, inciden tal, consequ ential, foreseeab le or unforeseea ble, or puniti ve damages, whe ther based on con t[...]

  • Page 44

    44 Matrox QID Series – User Guid e Softwar e license agreement Singl e User P roducts This Matrox sof tware (the “S oftware”) is copyrigh ted by M atrox Graphics Inc. A ll rights a re reserved. The purchaser is granted a license t o use the software only , subject to the fo llowing restrictions and limitations: 1. The licen se is for the o ri[...]

  • Page 45

    Matrox EpicA Series – User Guide 45 Index B BIOS 21 C Conne ction setup 7 – 10 Connect or KX-20 9 LFH- 60 8 C ustomer sup port 40 – 41 D Display Infor mat ion 34 Pr i mar y 21 DVD 28 E Expansio n slots 17 G Gr ap hi cs T roubleshootin g 17 – 26 H Hardware Ac ce l e r a t i o n 24 Infor mat ion 2 , 36 – 39 Instal lat ion 4 – 6 I Instal l[...]

  • Page 46

    Thank you for choosing Matr ox Please register onlin e ( http ://www .matr ox. com/gr aphics/ registr ation ) to be eligible for customer suppor t, new product announcements, and inform ation on special offers and upcoming e vents.[...]

  • Page 47

    USA FCC Compliance Statement Remar k for the Mat rox produ ct sup port by thi s guid e (Ma trox Epic A TC 2, Matrox Epic A TC2 -Lite) This equip ment has b een test ed and found t o comply with the lim its for a Class B digit al device, pursuant to Part 15 of the FCC Ru les. These limits are desig ned to provid e reasonable p rotection against harm[...]

  • Page 48

    CANADA (English) Industry C anada Compliance S tatement Remar k for the Mat rox prod uct s uppor t by th is gui de (Ma trox Epi cA T C4) Th ese digi tal appara tus does n ot exceed the Class A limits for ra dio noise em ission from digi ta l devic es set out in the Rad io Inte rference Reg ulation of Indu stry Cana da. (Français) Conformité a vec[...]

  • Page 49

    (Français) Informations aux utilisateurs Européens – D éclaration de conformité Rema rque sur les produ its maté riels Matr ox couv erts par c e guide (M atrox Ep icA TC2, Mat rox Epi cA TC2-Li te) Ces unités sont conformes à la d irective communautaire 89 /336/EEC pour le s unités numériq ues de classe B. Le s tests effectués on t prou[...]

  • Page 50

    typique comp atible classe A. On suppose qu’ils p résenteront la mêm e compatibilité dans t out système co mpatible classe A. (Deutsch) Information für europäisch e Anwender – Konformitätserklärung Anmerk ung f ür die Ma trox Hard ware-Prod uktunt erstüt zung du rch dies es Hand buch (M atrox Ep icA TC4) Diese Gerä te entspreche n EC[...]

  • Page 51

    for home an d other limited viewing uses only unless othe rwise authorized by Macrovision Corporation. Rever se engineering or d isassembly is prohibited. (Franç ais) A . Demand e de num éros de brevet au x États-Un is 4,631 ,603, 4,57 7,216, 4,8 19,098 et 4,907,09 3 avec licence pour d es utilisations limitées d ’affichage uniquemen t. B. Ce[...]

  • Page 52

    Copyright © 2 008 Matrox Graphics Inc. • ( English) All rights reserved. • (Français ) T o us droits réservés. • (Deutsch ) Alle Rechte vorb ehalten. • ( Italiano) T utt i i diritti riser vati. • (Español) Reservados to dos los derechos . T rademarks • Mar ques déposées • W arenzei chen • Marchi r egistrati • Marcas regis t[...]

  • Page 53

    (English) Disclaimer THE INFORMA TION IN THIS GUIDE IS SUBJECT TO CHANGE A T AN Y TIME AND WITHOUT NOT ICE. Matrox Graphics Inc. reserves the right to ma ke change s in sp ecifications at an y ti me and withou t notice . The information p rovided by this d ocument is believed to be accu rate a nd reliable. Howev er , no responsibility is assumed by[...]

  • Page 54

    Matrox Graph ics Inc. 1055 Sain t Regis B oulevard Dorval, Quebec, Cana da H9P 2T4 North Amer ica: 1-800-3 61-1408 Intern ational: (514 ) 822-6000 Email: grap hics@ matr ox.com We b s i te : www.matrox.com/grap hics T echnical sup port: www .matrox.com/graphics/support T o locate t he sales office ne arest you, visit www .mat rox.com/gra phics/cont[...]