Minicom Advanced Systems Phantom manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Minicom Advanced Systems Phantom. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Minicom Advanced Systems Phantom ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Minicom Advanced Systems Phantom décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Minicom Advanced Systems Phantom devrait contenir:
- informations sur les caractéristiques techniques du dispositif Minicom Advanced Systems Phantom
- nom du fabricant et année de fabrication Minicom Advanced Systems Phantom
- instructions d'utilisation, de réglage et d’entretien de l'équipement Minicom Advanced Systems Phantom
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Minicom Advanced Systems Phantom ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Minicom Advanced Systems Phantom et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Minicom Advanced Systems en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Minicom Advanced Systems Phantom, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Minicom Advanced Systems Phantom, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Minicom Advanced Systems Phantom. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    International HQ Jerusalem, I srael Tel: + 972 2 535 9666 min ic om@ min ic om. co m North American HQ Linden , New Je rsey Tel: + 1 908 4862100 info.usa@m inicom.com German Europe Zurich, Sw itzerland Tel: + 41 1 455 6220 in fo .g er man @min ic om. co m Italy Rome Tel: + 39 06 8209 7902 info.italy@ minicom .com www.m i nic om .c om Cu sto m er s [...]

  • Page 2

    Intro duction 1-1 Chapter 1: Introduc tion The Phantom sy stem from Minicom is a CAT5 based Distributed KVM Switching sy stem for serv er manag ement. Connect up to 64 com puters in the Phantom sy stem. The sy stem can be m anaged and controlled by 1 or 2 users. For 2-user control see the MX I I Guide. The Phantom sy stem components The Phantom sys[...]

  • Page 3

    The Phant om confi guration 1-2 Features The Phantom sy stem g ives you: • C o n t r o l a n d m o n i t o r m ixed, multi- platform server env ironments o f u p to 6 3 remote c o m pu te rs f r o m 1 o r 2 Manager position • Advanced O n Screen Display m anagem ent (including m ulti- layer security ), and BIO S level access • The option to c[...]

  • Page 4

    Intro duction 1-3 The confi g uration dia g ram below shows both Remote PCI cards and Specters in the Phantom UPM s y stem . CAT5 System Cable ProL iant D L360 9.1 - GB 10 k ULTRA2 SCSI 9.1 - GB 10k ULTRA 2 SCSI ProL iant D L360 9.1 - GB 10 k ULTRA2 SCSI 9.1 - GB 10k ULTRA 2 SCSI ProL iant D L360 9.1 - GB 10 k ULTRA2 SCSI 9.1 - GB 10k ULTRA 2 SCSI [...]

  • Page 5

    The Phant om confi guration 1-4 The configuration diagram below shows both Remote PCI cards and Specters in the Phantom RackManag er UPM s y stem . CAT5 System cable ProLiant DL360 9.1 - GB 10k ULTRA2 SCSI 9.1 - GB 10k ULTRA2 SCSI ProLiant DL360 9.1 - GB 10k ULTRA2 SCSI 9.1 - GB 10k ULTRA2 SCSI ProLiant DL360 9.1 - GB 10k ULTRA2 SCSI 9.1 - GB 10k U[...]

  • Page 6

    OSD T echnol ogy 1 - 5 OSD T echnology The Phantom sy stem superim poses a menu on the Manag er position computer screen. This On- Screen-D isplay (OSD) consists of three sections. From the OSD, y ou activate v arious functions discussed in the Operating guide. The Local Workstation Option When using the Phantom Remote PCI cards, you hav e the opti[...]

  • Page 7

    The OSD f unctions 2-1 Chapter 2: The OSD functions The Phantom sy stem is controlled and m onitored through an On- Screen-D isplay (OSD) on the Manager screen. When the Phantom Manag er is the UPM you can also use Minicom ’s Control software or equivalent software. The Control software is discussed in chapter 4. The OSD contains a number of diff[...]

  • Page 8

    The hotkey functi ons 2-2 Selecting a Computer To select a computer: 1. Navigate to the desired com puter with the Up and Down A rro w keys . Or Type the computer num ber. I t will appear in the “SELECT COMPUTER” line. See Figure 2- 1. 2. Press Enter . T he selected com puter’s screen replaces the Manager’s screen. A Confirmation label appe[...]

  • Page 9

    The OSD functions 2-3 Move Label - F1 Position the Confirmation label – Fig ure 2-2 abov e – anywhere on the screen. To position the label: 1. Navigate to the desired com puter using the Up and Down arrow k eys. 2. Press F1 . The selected screen im age and I dentification label will appear. 3. Use the arrow key s to mov e the label to the desir[...]

  • Page 10

    The hotkey functi ons 2-4 1. Navig ate to the first character in the sequence. 2. Press and hold the Spacebar down until y ou erase the sequence. Saving changes To save all editing chang es and return to the Select Com puter window: Press Esc . Editing the Name section You can substitute the text in the Nam e section with up to 30 characters in eac[...]

  • Page 11

    The OSD f unctions 2-5 Column Function Numbers Com puter num bers in groups of 8 SCN Scanning tim e period DSP Confirmation label display time KB Keyboard setting , either PS or Unix MS Mouse ty pe OUT Security Timeout period (Explained in chapter 3) 1-6 Security profiles (Explained in chapter 3) The SCN (Scan) column The SCN colum n shows the leng[...]

  • Page 12

    The hotkey f unctions 2-6 Removing a computer from the scanning sequence To remov e a computer from the scanning sequence: 1. Type 000 in the SCN column. 2. Press Esc . Const antly displa y i ng the Confirmation label To constantly display the com puter Confirm ation label: 1. Type 999 in the DSP column. 2. Press Esc . The K B column The KB column [...]

  • Page 13

    The OSD f unctions 2-7 Scanning Computers – F4 You scan com puters from the Select Com puter window. To start scanning: Press F4 . During scanning a Confirmation label appears, showing which Remote com puter is presently displayed. See Fig ure 2-5. Figure 2-5 The Scan Confirmation label Note! T he scan w ill skip any activ e computer set to 000 i[...]

  • Page 14

    The OSD functions 2 -8 Skipping out unconnected or switched off computers - F6 When navigating through the list of computers, you can skip out the unconnected or switched off computers. You do this with Autoskip. By default, Autoskip is activated. To activate or deactivate Autoskip: In the Setup window (F3), press F6 . The F6 Autoskip in the hotkey[...]

  • Page 15

    Passw ord protect ing the OS D & Auto numbering 3-1 Chapter 3: Passw ord protectin g the OSD & A uto numbering The Managem ent OSD comes with an adv anced password security system that contains 3 different security levels. Each security level has different access righ ts to the system . These levels are as follows: A dministrator (S tatus A[...]

  • Page 16

    Enabli ng passw ord protection 3-2 Enabling passw ord protection By default, password protection is disabled. To enable password protection: 1. From the Manag ement OSD Select Com puter window press F7 . The Password box appears. See Figure 3-1. Figure 3-1 The Enter Password box 2. Type the default password “adm in”. (You can change this passwo[...]

  • Page 17

    Passw ord protect ing the OS D & Auto numbering 3-3 Setting up a passw ord The Administrator sets up passw ords for each User Profile in the Password window. See Figure 3- 3. He can also edit the names to g ive each Profile a m ore identifiable name. Figure 3-3 The Password w indow To set up a password: 1. From the OSD Select Com puter window p[...]

  • Page 18

    Access ing the OS D using a passw ord 3-4 The 6 User Profiles Figure 3-4 The Setup window To set the User Profiles access levels: 1. Navigate to the desired User Profile and com puter. 2. Change the desired access lev el by pressing the Spacebar. 3. Repeat steps 1 and 2 for each User Profile and com puter. 4. Press Esc to save the changes. When a U[...]

  • Page 19

    Passw ord protect ing the OS D & Auto numbering 3-5 T imeout When password protection is activated y ou can automatically disable the Management k eyboard, m ouse and screen after a preset time of non- use. You set the Timeout period in the OUT colum n of the Setup window (F3). By default the OUT column is set to 999, which means that the Time [...]

  • Page 20

    Auto numbering – F1 2 3-6 A uto numbering – F12 Auto num bering giv es each Phantom Rem ote a sequential ID number. Auto num bering is done throug h the Managem ent OSD. For Auto numbering to work properly ALL connected com puters MUST be switched on To perform Auto num bering: 1. From the OSD Select com puter window Press F7 . The Enter Passwo[...]

  • Page 21

    Operating the Ph antom system w ith the Co ntrol software 4-1 Chapter 4: Operatin g the Phantom system w ith the Contro l softw are As an alternative to the O SD you can operate the Ph antom sy stem with the C ontrol software located on the Marketing & Documentation CD. With the OSD y ou operate the system and view the computer screens on the s[...]

  • Page 22

    The V i ew menu 4-2 SD P110 www.m inicom. com USER COMPUTER SYSTEM S ERVICE POWER 85-265VAC 50/60 Hz To System Out po rt To Phant om Remote Syst em In port Shielded CAT5 FTP cable To comp uter’s Serial por t Comp uter sc reens appear he re Contro l software insta lled here To Service conn ector RS232 Serial cabl e Figure 4-1 The UPM w ith the RS2[...]

  • Page 23

    Operating the Ph antom system w ith the Co ntrol software 4-3 Selecting a Com port During the Setup process y ou will be prom pted to choose a Com port. C hoose the Com port to w hich the RS232 Serial cable is connected. Failure to select the correct Com port will result in the software running in demo m ode. Once Setup is complete the Control wind[...]

  • Page 24

    The V i ew menu 4-4 Communication Er ror If a Com munication Error box appears when try ing to scan the system – see Figure 4- 3. Figure 4-3 Communication Error Check that: • The RS232 Serial cable is connected to the com puter’s and Phantom Manager’s serial port s. • The Com Port settings in Options / Com Port are set correctly. After ch[...]

  • Page 25

    Operating the Ph antom system w ith the Co ntrol software 4-5 The toolbar buttons Get Status If for w hatever reason there is a break in com m unication between the Control software and the Phantom system , click to get the current status of the com puters in system . The system automatically updates the status before every switching. Read Configur[...]

  • Page 26

    The tool bar buttons 4-6 Logo and Passw ords You can edit the logo that appears at the top of the OSD window. You can also edit the nam es and passwords for the Administrator, Superv isor and 6 Users. 1. Edit the Logo and Passwords by choosing them from the Edit m enu. See figures below. Figure 4-4 The logo Figure 4-5 The names and passwords 2. Mak[...]

  • Page 27

    Operating the Ph antom system w ith the Co ntrol software 4-7 Single computer settings To see all the settings of a single com puter righ t click on the com puter icon. The settings appear as in the figure below. Note! There is no Select box to check. Figure 4-7 The single computer Settings box Loading a saved configurati on To load a saved configu[...]

  • Page 28

    Passw ord protect ion 4-8 User (Statu s U) – Lowest There are 6 different Users in the Phantom sy stem. Each U ser has a Profile that defines the access level to different computers. There are 3 different access lev els. These are: • Y – Full access to a particular computer • V –V iewing access only , to a particular computer (No key boar[...]

  • Page 29

    Renumbering t he Phantom Remotes 5-1 Chapter 5: Renu mbering the Phan tom Remotes When the Phantom system was first installed, ID numbers were assig ned with the auto- numbering process. Auto num bering giv es each Phantom Rem ote a sequential num ber according to its physical location in the daisy chain. Rem ote units can be renumbered according t[...]

  • Page 30

    Scanni ng the sy stem 5-2 Selecting a Com por t 1. From the Op tions menu, select Com por t. The Com port no. box appears. 2. Choose the Com port to which the RS232 Serial cable is connected. 3. Click OK . Legend The color-coded com puter icons are explained in the table below. Icon Meaning Manager. The I D number is fixed at 01. New Remote. Has no[...]

  • Page 31

    Renumbering t he Phantom Remotes 5-3 A uto numbering Auto num bering fills in any blank ID number boxes with the first av ailable free ID number. To perform Auto num bering: 1. In the toolbar, click Auto Number ing . All blank boxes are filled in. 2. Click Apply . The process activates. When finished new I D numbers are assig ned to the Rem otes. T[...]

  • Page 32

    Rem ote wi th d ipswitches 5-4 Remote w ith dipsw itches When adding a Rem ote with dipswitches to the system , check that it does not hav e an ID num ber that is already in use. I f it does, then when performing the scan, a Configuration Error box appears. See Figure 5- 5. Figure 5-5 Configuration error To rectify this: Either change the I D num b[...]

  • Page 33

    Renumbering t he Phantom Remotes 5-5 Fail icons When after a carrying out a numbering procedure, Fail icons appear – see Figure 5- 7. Wait 30 seconds and repeat the numbering procedure. Figure 5-7 Fail icons[...]

  • Page 34

    Upgradin g the Phantom firm ware 6-1 Chapter 6: Upg rading the Phan tom firmw are With the Phantom Update software prog ram y ou can upgrade the firm ware for the: • OSD • Manager • Remote Phantom Update enables y ou to add new features and fix bugs in a quick and efficient manner. You can install Pha nto m Update on the Manag er computer or [...]

  • Page 35

    Start ing and Conf iguri ng Phantom Update 6-2 Starting and Confi guring Phantom Update 1. Start the Phantom Update software. The Phantom Update window appears. See Fig ure 6-1. Remote computers M anager box Status box Figure 6-1 The Phantom Update window The table below explains the functions of the buttons and boxes in the Phantom Update window. [...]

  • Page 36

    Upgradin g the Phantom firm ware 6-3 Display ing the maximum number of Remote units Select the maxim um number of Rem ote units to display in the Phantom Update window. By default 64 Rem ote units are displayed. 1. From the Options m enu choose Remot es . The Remotes box appears see Fig ure 6-3. 2. Select the maxim um number of Rem ote units in you[...]

  • Page 37

    V erifying the Rem ote version num ber 6-4 M anager box Figure 6-5 The OSD Manager option The H/W Version button is grayed out, as there is no hardware relevant to the OSD. The Phantom Manager version number To verify the Phantom Manager v ersion number: 1. Open the Phantom Update program . 2. Activate the Firm ware Upg rade mode on the Manag er OS[...]

  • Page 38

    Upgradin g the Phantom firm ware 6-5 Updating the fir mwa re Warning! Never switch off any computer connected to the Phantom system during the updating process. To update the firmware: 1. Open the Phantom Update program . 2. Activate the Firmw are Upgrade mode on the Manag er OSD. 3. I n the Phantom Update window, check the appropriate option in th[...]

  • Page 39

    Wro ng fi rmw a re 6-6 W rong fi rmw are When the firmwar e y ou are try ing to flash is incompatible with the Phantom units a Not Compatible message appears stating that some or all units ar e not compatible with the se lected firmware . Figure 6-7 The Not Compatible message I n this case go to http://www.minicom.com/phandl.htm f or information on[...]

  • Page 40

    Upgradin g the Phantom firm ware 6-7 Electricity failure When the electricity fails while updating the Phantom firm ware, do the following: If the electricity fails during the firm ware update of the Manager, a Communication Error m essage appears. The Phantom Manag er enters the Upgrade mode autom atically without display ing the Firm ware Upgrade[...]

  • Page 41

    Phantom Specter USB SUN Combo k eys A-1 A ppendix A : Phanto m Specter USB SUN Combo keys The SUN keyboard consists of a special k eypad to perform special functions in the SUN Operating System environm ent. A PS/2 keyboard connected to the Phantom Manager does not hav e a corresponding key pad, so the Phantom U SB emulates these k eys using a set [...]