Multi-Tech Systems FF Model Series manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Multi-Tech Systems FF Model Series. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Multi-Tech Systems FF Model Series ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Multi-Tech Systems FF Model Series décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Multi-Tech Systems FF Model Series devrait contenir:
- informations sur les caractéristiques techniques du dispositif Multi-Tech Systems FF Model Series
- nom du fabricant et année de fabrication Multi-Tech Systems FF Model Series
- instructions d'utilisation, de réglage et d’entretien de l'équipement Multi-Tech Systems FF Model Series
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Multi-Tech Systems FF Model Series ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Multi-Tech Systems FF Model Series et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Multi-Tech Systems en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Multi-Tech Systems FF Model Series, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Multi-Tech Systems FF Model Series, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Multi-Tech Systems FF Model Series. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    FaxFinder ® V.34 Fax Servers FF Model Series Client User Guide Multi-Tech Systems, Inc. FaxFinder Client User Guide 1[...]

  • Page 2

    FaxFinder ® Client User Guide Fax Client Software for FaxFinder Ser i es PN S000406E, Version E Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech S ystems, Inc. All rights reserv ed. Copyright © 2008, by Multi-Te ch Sy stems, Inc. Multi-Tech System s, Inc. makes no r [...]

  • Page 3

    T ABLE OF C ONTENT S CHAPTER 1 – IN TRODUCTION ...................................................................................................... ............ 4 A CCESSING THE F AX F INDER C LIENT S OFTWARE ........................................................................................... 4 S ENDING F AXES ...........................[...]

  • Page 4

    Chapter 1 – Int roduct ion The FaxFinder Fax Client Software lets you deal with faxes in a new and convenient way. You can now send faxes simply by printing files from appli cat ion programs (word processo rs, graphics programs, Notepad – essentially any program that can prin t). You receive fax messages as graphics file attachments to email me[...]

  • Page 5

    Chapter 1: Introduction Sending Faxes To send a fax from an application program, you must change that application program’ s target printer to “Multi-Tech FaxFinder” (thi s option becomes availabl e as so on as the FaxFinder client software is installed on your PC). Then, when you invoke the Print command from your applicatio n software, the [...]

  • Page 6

    Chapter 1: Introduction Multi-Tech Systems, Inc. FaxFinder Client User Guide 6 Receiving Faxes To receive a fax from the FaxFinder system, y ou simply open the e mail message received from the FaxFinder Administrator or forwarded fro m a party who serves as a “FaxFinder A ttendant” for your network. The way you receive fax emails (either direct[...]

  • Page 7

    Chapter 2 – F axFinder Client Sof tw ar e Co nf ig uration To configure the FaxFinder Client Software, you must first install the software on a PC and then associate that installed client software with one or more specific FaxFinder hardware unit s. Installing FaxFinder Client Software A. Insert the FaxFinder Product CD into the CD-RO M drive of [...]

  • Page 8

    Chapter 2: FaxFinder Client Software Co nfiguration B. At the Welcome screen, cl ick Next . C. At the Select Installation Folder screen, browse to the desire d file location for the FaxFinder client software. In most cases, the default file location is recommend ed. Clicking on the Disk Cost button will show you the size of the so ft ware being ins[...]

  • Page 9

    Chapter 2: FaxFinder Client Software Co nfiguration D. At the Confirm Installation screen, click Next to beg in the installation.. E. A transient screen will appear while files are being co pied. F. You will be asked whether or not you want to associate .tif and .cpg files with the Multi-Tech Tiff Viewer. Click Yes (unless you prefer to use a diffe[...]

  • Page 10

    Chapter 2: FaxFinder Client Software Co nfiguration G. You will be asked if you want t he Client software to automatically laun ch when the installation is complete. Select your preference. H. Then the Installation Complete screen will appear. Click Close . Multi-Tech Systems, Inc. FaxFinder Client User Guide 10[...]

  • Page 11

    Chapter 2: FaxFinder Client Software Co nfiguration The FaxFinder Fax Client Software starts automatically when the i nstallation is complete. Icons for the FaxFinder so ftware appli cations will appear in the Windows Start menu. After installation, the Client Software starts up whenever t he computer is booted. A FaxFinder icon appea rs in the tra[...]

  • Page 12

    Chapter 2: FaxFinder Client Software Co nfiguration Establishing Client User’s ID in System When the FaxFinder Fax Client Software starts, y ou will be prompted to enter your own cli ent user information in the Options | Identification screen. You will not be able to access or use the FaxFinder client until this step has been done. The default va[...]

  • Page 13

    Chapter 2: FaxFinder Client Software Co nfiguration Associating Client with Specific FaxFinder Unit(s) Sometimes more than one FaxFinde r unit is connected to an Ethernet network. In some cases, certain client users might be assigned to some FaxFinder u nit s and not assigned to others. After the FaxFinder client software is installed, you must ass[...]

  • Page 14

    Chapter 2: FaxFinder Client Software Co nfiguration the sake of simplicity and convenience ) to use the same Username and Password for all FaxFinde r units. NOTE: The Username entered he re must match th e entry used in the “User ID” field of the Phone Book screen in the FaxFinder Serve r Software. The password entered here must match the passw[...]

  • Page 15

    Chapter 2: FaxFinder Client Software Co nfiguration Disassociating the Client from a Specific FaxFinder Unit In this procedure, you will un-do the procedure “Asso cia ting Client with a Specific FaxFinder Unit.” This situation might occur when change s are being made in the network faxing system. In any event, this procedure severs the tie betw[...]

  • Page 16

    Chapter 2: FaxFinder Client Software Co nfiguration Disabling and Re-Enabling a Client’s FaxFinder Service Disabling a FaxFinder’s service to a spe cific client is simply a temporary version of disassociating the client from that FaxFinder. When a clie nt has disabled the FaxFinder’s service to that client, the client/user cannot send faxes t[...]

  • Page 17

    Chapter 2: FaxFinder Client Software Co nfiguration FaxFinder Fax Client Software Menu Command Definitions FaxFinder Fax Client Soft ware Menu Command Definitions Command Name Values Description File menu commands Send Fax -- Brings up the FaxFinder Send Fax screen, the first step in transmitting a fax message via the FaxFinder system. Pause Schedu[...]

  • Page 18

    Chapter 2: FaxFinder Client Software Co nfiguration The FaxFinder Send Fax Screen The FaxFinder Send Fax screen app ears (a) when you ‘print to FaxFinder’ fro m any application program, or (b) when you select the Send Fax co mmand from the File menu of the FaxFinder Fax Client Software screen. FaxFinder Send Fax Screen Definitions Command/Field[...]

  • Page 19

    Chapter 2: FaxFinder Client Software Co nfiguration FaxFinder Send Fax Screen Definitions (con t’d) Command/Field Name Values Description Recipients pane + (button) Brings up the Enter a Fax Recipien t window. At this window, you enter the name and fax n umber of the party to whom the fax will be sent. After you click OK in this window, the FaxFi[...]

  • Page 20

    Chapter 2: FaxFinder Client Software Co nfiguration FaxFinder Send Fax Screen Definitions (con t’d) Command/Field Name Values Description Cover Page pane Use Cover Page Y/N Check this checkbox to include a cover p age with your fax. Cover Page Style BoldComplete, BoldComplete2, FaxComplete, LongComment, PlainComplete, PlainShort If you have check[...]

  • Page 21

    Chapter 2: FaxFinder Client Software Co nfiguration FaxFinder Fax Client Soft ware Menu Command Definitions Option tab Description Identification tab. The Fax Head er Local ID can be used to set the ID of the Sending Modem when Sendi ng a Fax using the FaxFinder Cli ent. The Modem ID string is displayed in the header i nformation of a sent fax. For[...]

  • Page 22

    Chapter 2: FaxFinder Client Software Co nfiguration FaxFinder Fax Client Soft ware Menu Command Definitions (c ont’d) Command Name Values Description Edit menu commands Add Fax Server -- Brings up the Add Device Addre ss screen so that a FaxFinder or HylaFax server on the network can be associate d with the client. A client can be served by more [...]

  • Page 23

    Chapter 2: FaxFinder Client Software Co nfiguration FaxFinder Fax Client Soft ware Menu Command Definitions (c ont’d) Field Name Values Description Device Status tab Device (column) alpha numeric Shows stat us of FaxFinder or HylaFAX server units with which the client is associate d. Also shows status of the “Pri nt Capture” function and the [...]

  • Page 24

    Chapter 2: FaxFinder Client Software Co nfiguration FaxFinder Fax Client Soft ware Menu Command Definitions (c ont’d) Command Name Description Device Status tab (cont’d ) Commands accessed by Right-Clicki ng on a selected FaxFinder delete Dis-associates the client from the select ed FaxFinder or HylaFAX unit so that the client can no longer sen[...]

  • Page 25

    Chapter 2: FaxFinder Client Software Co nfiguration FaxFinder Fax Client Soft ware Menu Command Definitions (c ont’d) Field Name Values Description Fax Ports tab Device (column) alpha numeric Shows FaxF inder units with whi ch the client is associated. Port (column) ttys0 for FF120, ttys0, ttys1 for FF220 ttys_ 0-3 for FF420 ttys_ 0-7 for FF820 T[...]

  • Page 26

    Chapter 2: FaxFinder Client Software Co nfiguration FaxFinder Fax Client Soft ware Menu Command Definitions (c ont’d) Field/Command Name Values Description Fax Log tab Recipient (column) Identifies recipient of each outgoing fax. Time/Date Sent (column) day, date, time, zone in the form ddd mmm nn hh:mm:ss zzzzzz Indicates when each outgoing fax [...]

  • Page 27

    Chapter 2: FaxFinder Client Software Co nfiguration FaxFinder Fax Client Soft ware Menu Command Definitions (c ont’d) Field/Command Name Values Description Address Book tab Name (column) alphanumeric Shows t he name of the the selected Address Book entry. Organization (column) alphanumeric Shows the organizational affiliation of the the selected [...]

  • Page 28

    Chapter 2: FaxFinder Client Software Co nfiguration FaxFinder Fax Client Soft ware Menu Command Definitions Command Name Values Description Address Book menu commands Add Contact -- Brings up the New Contact screen for adding entries to client-user’s personal addr ess book. These entries are for parties to whom the client-user may want to send fa[...]

  • Page 29

    Chapter 3: F axFinder C lient Sof tw ar e Oper at ion Introduction This chapter describe s the things that a client us er can do with the FaxFinder sy stem. Three software programs are involved: the FaxFinder Cl ient Softwar e, the Multi-Tech Tiff Viewer (or designate d PDF viewer), and the Multi-Tech Cover Page Gene rator. The programs work togeth[...]

  • Page 30

    Chapter 3: FaxFinder Client Software Op eration Sending a Fax To send a fax by printing from an application prog ram on a client PC, follow the steps listed below. 1. The FaxFinder client software must b e installe d on the PC. (See the section “Installing FaxFinde r Client Software” earlie r in this manual.) 2. The client PC and the FaxFinder [...]

  • Page 31

    Chapter 3: FaxFinder Client Software Op eration 5. At the application program (for example, a word processi ng program or drawing program ), print to the FaxFinder. Setting the destination of the printing job varies from prog ram to program. For the common Notepad text editor program, for example, you mu st set the destination printer in the Page S[...]

  • Page 32

    Chapter 3: FaxFinder Client Software Op eration 6. After the printing has been initia ted by the applicati on program, the FaxFinder Send Fax screen will appear. Click on Address Book . When the Address Book scree n appears, click “New.” At the Ne w Contact screen, enter the recipient’s name, fax number, and any other contact information you [...]

  • Page 33

    Chapter 3: FaxFinder Client Software Op eration You can also access the A ddress Book di rectly to add and edit ent ries. At the FaxFinder Fax Client Software screen, go to Edit | Add Contact . 7. If you want to include a cover page with your fax, click in the “Use Cover Page” che ckbox. Enter information as needed in the “Subj ect” and “[...]

  • Page 34

    Chapter 3: FaxFinder Client Software Op eration The “Cover Page Style” chosen will determine h ow this information will appear on the fax cover page. You can select a standard style from the “Cover P age Style” drop-down menu or create a style of your own in the Template Editor. To access the Template Editor software, click on the “View/E[...]

  • Page 35

    Chapter 3: FaxFinder Client Software Op eration Scheduling Fax Transmissions The FaxFinder allows you to send a fax immediately or delay its transmission until a later time. Perhap s the most common motivations for delayed faxing are to enjoy the lower phone rates that may apply at night and on weekends or to broadca st faxes after business hours t[...]

  • Page 36

    Chapter 3: FaxFinder Client Software Op eration 7. The fax will be sent at the scheduled time. You can view the event as it happens in the FaxFinde r client software Device Status screen or after the fact in the Fax Log screen. Re-Sending a Failed Fax Locate the failed fax in the Fax Log tab of the FaxFi nder Fax Client Software. Select the failed [...]

  • Page 37

    Chapter 3: FaxFinder Client Software Op eration Putting Pending Faxes on Hold and Removing the Hold Suppose you have sent a fax to 10 recipi ents and, sh ortly after clicking on Send Fax, you realize that there is something incorrec t in the content of your fax (it may be something you want to add, delete, or change). You can prevent any pending fa[...]

  • Page 38

    Chapter 3: FaxFinder Client Software Op eration 2. While the fax is being sent to the second party, the client user realize s that there is something wrong with the fax. She brings up the FaxFinder Fax Client Software screen, open s the File menu, and selects “Pause Schedule r.” At that point, the FaxFinder will complete the fax in progress tha[...]

  • Page 39

    Chapter 3: FaxFinder Client Software Op eration She could view the details of the fax and, at her option, view the fax again. She could re-schedule the fax for a later time. Multi-Tech Systems, Inc. FaxFinder Client User Guide 39[...]

  • Page 40

    Chapter 3: FaxFinder Client Software Op eration She could “delete” the fax, which means that that fax transmi ssion would never be com pleted. Pause is canceled on reboot . If she shuts down her com puter for the day while leaving this fax in a “pending” state, that fax will be sent short ly after boot ing up her computer again, that is sho[...]

  • Page 41

    Chapter 3: FaxFinder Client Software Op eration Sending One Fax Containing Multiple Documents The FaxFinder allows you to include mu ltiple documen ts in a single fax transmission. Those multiple documents could come from the same or different applicatio n programs. 1. Consider the example below where a text file and a drawing file are included in [...]

  • Page 42

    Chapter 3: FaxFinder Client Software Op eration 3. You can also add to the list of files to be faxed out by including items that you have stored. In the “Documents” pane of the FaxFinder Send Fax screen, click + . You could then browse to find, for example, a fax that you had received earlier, had stored as a TIF file, and now want to forward t[...]

  • Page 43

    Chapter 3: FaxFinder Client Software Op eration Forwarding a Fax Suppose you receive a fax using the FaxFinder sy ste m. Suppose that fax message is something you want to pass along to another party in fax form at a later date (for example, Rocky Mountain Constructio n Company receives tax information about lots on whi ch it intends to build houses[...]

  • Page 44

    Chapter 3: FaxFinder Client Software Op eration 4. In the FaxFinder Send Fax screen, specify a recipient for the fa x. The recipient could eith er come from your Address Book or be entered by clicking “+” in the “Recipients” pane and then typing the Name and Fax Number in the Enter a Fax Recipient dialog box. Then cli ck OK . Finally, you w[...]

  • Page 45

    Chapter 3: FaxFinder Client Software Op eration Receiving a Fax The FaxFinder Server delivers incomi ng faxes to client PCs in their email inboxes. Since faxes received through the FaxFinder a re transf ormed into email attachm ents, they can be directed anywhere email goe s. The final recipient can be inside the office or across the ocean. Fax rec[...]

  • Page 46

    Chapter 3: FaxFinder Client Software Op eration 4. The incoming fax arrives in the client’s email inbox as a messag e with an attachment. The email message is marked as being from the Fax Finder Administrator. The sender’s “Re mote ID” and the client’s name a ppear in the “Subject” line of the email message. (The Remote ID comes fro m[...]

  • Page 47

    Chapter 3: FaxFinder Client Software Op eration 5. The FaxFinder client opens the em ail message. The incoming fax message t akes the form of a graphic file attachment. The FaxFinder Server ha s assigned the file an automatic file name. 6. The FaxFinder client can open the file or save the file. a. Opening the fax message graphic file . Incoming fa[...]

  • Page 48

    Chapter 3: FaxFinder Client Software Op eration 4. The incoming fax arrives in the recipie nt’s email inbox as a message with an attachment. The email message is marked as being from the Fax Finder Administrator. The sender’s “Re mote ID” and the recipient’s nam e appear in the “Subject” line of the email message. (The Remote ID comes[...]

  • Page 49

    Chapter 3: FaxFinder Client Software Op eration Using the Multi-Tech Tiff Viewer The Multi-Tech Tiff Viewer program has a variety of f eatures that enhance the viewing of fax messages in graphic file form (thumbnails, zooming, spot magnifica ti on, scrolling, rotating, etc.). The program can also manipulate and permanen tly alter the graphic files.[...]

  • Page 50

    Chapter 3: FaxFinder Client Software Op eration Multi-Tech Systems, Inc. FaxFinder Client User Guide 50[...]

  • Page 51

    Chapter 3: FaxFinder Client Software Op eration While most of these features are com mon to many gr aphical programs, some warra nt a bit of explanation. Copy . The Copy function allows you to copy the fax file and insert it into a different appli cation program. See “Importing Fax Images into Other Application Programs” below. Panning (Omni-Di[...]

  • Page 52

    Chapter 3: FaxFinder Client Software Op eration Spot Magnifying Glass . In this viewing mode, a magnifying glass icon (cu rsor) appears. It can be used in one of three ways to magnify any port ion of the image: (a) Click over Area, (b) Click-an d- Hold Over Area, (c) Scan the Graphic. Click over Area . A secondary windo w will appear that shows the[...]

  • Page 53

    Chapter 3: FaxFinder Client Software Op eration Click-and-Hold over Area . Two additional windows will appear. The cursor it self becomes a small secondary windo w of fixed size. The same image al so appears on a third windo w. You can adjust the size of the secondary wind ow by dragging on its bo rders. You can re-locate the secondary window by pu[...]

  • Page 54

    Chapter 3: FaxFinder Client Software Op eration Importing Fax Images into Ot her Application Programs The Copy command in the Multi-Tech Tiff viewer pro gram allows you to import the fax image into other application programs. In the illustration belo w, a fax has been Copied from the Multi-Tech Tiff viewer program and Pasted into a Microsoft Word d[...]

  • Page 55

    Chapter 3: FaxFinder Client Software Op eration Setting up Your Address Book Manually The Address Book in the FaxFinder Client Software a dds significant convenience to the syste m. When recipient contact informatio n has been entered in the Address Book, this inform ation will appear automatically in the corresponding fields of the fax cover page.[...]

  • Page 56

    Chapter 3: FaxFinder Client Software Op eration 5. A Contact – Recipient screen will appear presentin g the contact info for this particular recipient. 6. When you click on “A ddress Book” at the FaxFind e r Send Fax screen, this same contact list will appear. Multi-Tech Systems, Inc. FaxFinder Client User Guide 56[...]

  • Page 57

    Chapter 3: FaxFinder Client Software Op eration 7. When you select an item from this list and sele ct Use Cover Page , contact info will be added automatically to the appropriate fields of the cover page. 8. To delete an entry from your Address Book, sele ct the entry and right-cli ck on it. In the menu that appears, select delete . In order to com[...]

  • Page 58

    Chapter 3: FaxFinder Client Software Op eration Setting Up Your Address Book by Synchroni zing with Outlook What Synchronization Means During synchronization, en tries from the FaxFinder Cli ent Address Book and fro m the specified folder of MS Outlook are merged into one list saved in both applications. When “Synchronize With Outlook” command [...]

  • Page 59

    Chapter 3: FaxFinder Client Software Op eration 4. In the FaxFinder Fax Client Software, go to the Device Status ta b and select Outlook Synchronizer in the “Device” list. 5. Right-click on Outlook Synchronize r and select Sy nchronize with Outlook . The attempt to synchronize the FaxFinder Addres s Book with MS Outlook will cause Outlook to pr[...]

  • Page 60

    Chapter 3: FaxFinder Client Software Op eration Setting Up Address Books with CSV Files Files in CSV format (comma separated values) co nsist of spre ad-sheet data presented in ASCII (plain text) form. As such, the data can be transferred between different appli cation programs. Many common programs (like MS Excel and MS Outlook) can do both import[...]

  • Page 61

    Chapter 3: FaxFinder Client Software Op eration To map the fields from the CSV file to the FaxFinde r Address Book format, you create a c ustom template file using the FaxFinder’s Template Map ping screen. Multi-Tech Systems, Inc. FaxFinder Client User Guide 61[...]

  • Page 62

    Chapter 3: FaxFinder Client Software Op eration Exporting a FaxFinder Address Book to CSV File Format 1. At the FaxFinder Client software, go to Address Book | Expor t . The Addres s Book Export screen will appear. 2. Use the “Delimiter” drop-down lis t to choose the kind of character that will be used to separate the fields of information in t[...]

  • Page 63

    Chapter 3: FaxFinder Client Software Op eration Importing CSV Files into FaxFinder A ddress Book with Fitted Template 1. In the FaxFinder Fax Client software, go to Address Boo k | Import . The Address Book Import screen will appear. 2. Under “CSV Import file,” click Browse . A list of CSV files will appear. Select the CSV file that you want to[...]

  • Page 64

    Chapter 3: FaxFinder Client Software Op eration 6. To find out whether or not the new entries are bei ng properly placed into the Addres s Book format, click Preview Import . The Template Mapping screen will appear. Use the Next Record and Previous Record button s to page through the entries as they woul d appear if you proceed with importing. If t[...]

  • Page 65

    Chapter 3: FaxFinder Client Software Op eration For example, if the first record ha s a literal value of “Name” in the Name field, a literal value of “Organization” in the Organization field, etc., then your import CS V file did indeed have First Line Headings and you may have failed to check the “First Line Hea ding” check box. To clea[...]

  • Page 66

    Chapter 3: FaxFinder Client Software Op eration Importing CSV Files into FaxFinder Addr ess Book with a Customized Template CSV contact lists can be created in many applications (M S Outlook, MS Excel, Notepad, etc.). In general , those contact lists may con tain information that does not fit directly into the format of the FaxFinder’s New Contac[...]

  • Page 67

    Chapter 3: FaxFinder Client Software Op eration 2. In the FaxFinder Client software, go to Address Book | Import . The Address Book Import screen will appear. Browse to find the CSV file that you want to import. 3. Click Define Template . The Template Mapping screen will appear. The Imported Fields drop-down box pr esents a list of all of t he fiel[...]

  • Page 68

    Chapter 3: FaxFinder Client Software Op eration 6. When one field name from the drop -down list has been added (with the + button), the next CSV field name in the drop-down list will appear. Click + on the next line to associate that CSV field with the next New Contact screen field (if t he association ma kes sense). Sometimes the field names will [...]

  • Page 69

    Chapter 3: FaxFinder Client Software Op eration Finish mapping all appropr iate CSV fields to New Contact screen fields. 11. When the mapping is complete, click OK . You will then be prompted to name the template file that you have just created to accommodate this CSV file. Multi-Tech Systems, Inc. FaxFinder Client User Guide 69[...]

  • Page 70

    Chapter 3: FaxFinder Client Software Op eration 12. The Address Book Import scree n will return. It will list both the C SV import file and the template file you have just created. 13. To confirm that the field m apping is appropriate, click on Prev iew Import . At this screen, you can view each entry before importing. If the entries are correct, c[...]

  • Page 71

    Chapter 3: FaxFinder Client Software Op eration 16. The new entries from the C SV file will now appear in your Address Book . Multi-Tech Systems, Inc. FaxFinder Client User Guide 71[...]

  • Page 72

    Chapter 3: FaxFinder Client Software Op eration Transferring an Established Standard FaxFinder Address Book to a New Client- User A FaxFinder Address Book can be crea ted in any of several ways: new contacts can be added manually, they can be added when faxes are being sent, they can be added by synch ronizing with Outlook, and they can be added by[...]

  • Page 73

    Chapter 3: FaxFinder Client Software Op eration 4. At the FaxFinder Client software, the new client-user should go to Address Book | Import . At the Address Book Import screen, the client-user sh ould br owse to the established CSV import file at the top of the screen and browse to the st andard client-to-client import templa te file in the lower p[...]

  • Page 74

    Chapter 3: FaxFinder Client Software Op eration Using Stock Cover Pages Faxes are often accompanied by a cover page that specif ies from whom it was sent, to whom it was sent, the date, and other details about the sending an d receiving parties. The FaxFinder system offers several ready-made (stock) cover page s that can be used for this purpose. T[...]

  • Page 75

    Chapter 3: FaxFinder Client Software Op eration 3. When the FaxFinder Send Fax screen appears, it w ill list the document we want to fax in its “Documents” pane. Next we must spe cify a recipient. The recipient could either b e chosen fr om the Address Book (by clicki ng on the Address Book button) or specified directly by clicking on + in the [...]

  • Page 76

    Chapter 3: FaxFinder Client Software Op eration 4. The FaxFinder Send Fax screen app ears again but this time our recipient has been entere d. Multi-Tech Systems, Inc. FaxFinder Client User Guide 76[...]

  • Page 77

    Chapter 3: FaxFinder Client Software Op eration 5. Since we intend to use a cover page, we cli ck “Use Cover Pa ge” and then select a stock cover page from the “Cover Page Style” drop-down list. We can then type a subject for the fa x message and type a cover page note, each in the appropriate fields. Suppose we choose the style called “B[...]

  • Page 78

    Chapter 3: FaxFinder Client Software Op eration 6. To see how the cover page ap pears after the send er and re cipient information has been automatically inserted, click Preview Fax. This is how the fax cover page will be sent. 7. To send the fax, simply click Send Fax in the FaxFinder Send Fax screen. Multi-Tech Systems, Inc. FaxFinder Client User[...]

  • Page 79

    Chapter 3: FaxFinder Client Software Op eration Creating or Modifying Cover Page Styles The Multi-Tech Cover Page Generator progra m allows you either to produce custom cover pag es or to use existing style templates. In this section, we will describe both processe s, making a new template and customizing an existing sto ck cover page style templat[...]

  • Page 80

    Chapter 3: FaxFinder Client Software Op eration 3. Several types of objects can be added to a cover page file. These are listed in the Insert dropdown menu. The commands to create these obje cts can be invoked either here or from buttons on the Tool Bar. We will invoke various commands from these t oolbar buttons throughout this procedure. 4. Decid[...]

  • Page 81

    Chapter 3: FaxFinder Client Software Op eration The FaxFinder supports the automated f ield types listed in the table belo w. Object Type in Template Editor Source of Info Placed in Field Description User Name FF Client Add Device Address screen User Name within FaxFinder system From Name FF Client Options screen Sende r’s Name From Company Name [...]

  • Page 82

    Chapter 3: FaxFinder Client Software Op eration 6. Enter the field label in the Static Text box. Be sure to allow enough room for the size of font you have chosen. If the box is too small for t he font size, the text will be cut off. To select font, the font st yle, and font size, use the cursor. You can also access font settings from t he Settings[...]

  • Page 83

    Chapter 3: FaxFinder Client Software Op eration You might want the automated field value to be placed on a line or in a re ctangle. If so, you could use the line cursor to put a line beneath the edit box or use the rectangle cursor to place a rectangle around the edit box. You can place lines, rect angle s, and ellipses on the page for any pu rpose[...]

  • Page 84

    Chapter 3: FaxFinder Client Software Op eration 8. To add a graphic file to the cover page template, cl ick on the Image icon. Then browse to the directory that contains the desired graphic file. Files of type bmp and tif can be inserted into cover pages. Insert graphics files into your cover page template as needed. 9. Save the file to the Cov er [...]

  • Page 85

    Chapter 3: FaxFinder Client Software Op eration Modifying Existing Cover Page Templates Note : While all five stock cover page styles can be readily customized, the styles “PlainComplete” and “Plai nShort” are especially well suited to custo mization. In most cases, one can start with these files and si mply add one’s own company name in [...]

  • Page 86

    Chapter 3: FaxFinder Client Software Op eration For our example, we will rename the file rmc1.cpg, for the purposes of our fictitiou s company, Rocky Mountain Construction, Inc. 4. You can use the Tab key to skip from f ield to field in the template. Note, however, that any values added to template fields will be overwritten by values specified in [...]

  • Page 87

    Chapter 3: FaxFinder Client Software Op eration 5. Add com pany logo at top of cover page. For our example, we will add the gra phic file “ff-rocky-mtn-logo1.bmp” to the co ver page. In the Insert menu of the Template Editor, select “Im age.” Browse to the location of the gr aphics file to be used. Click Open . Move the + cursor to the desi[...]

  • Page 88

    Chapter 3: FaxFinder Client Software Op eration 6. Add company slogan to bottom of template. For the purposes of our fictitious company, Rocky Mountain Construc tion, Inc., we will use the slogan “Building on New Horizon s.” Select the “Static Text” cursor labeled N and drag to open a text box at the bottom of the template page. Enter the s[...]

  • Page 89

    Chapter 3: FaxFinder Client Software Op eration 7. In the File menu, select “Save As” and overwrite the f ile using the same filen ame used in step 3, saving it in the ‘Application Data’ directory for the FaxFinder client software. (For Windows NT4/2000, this will be C:Winnt Profiles < username> Application Data FaxFinder Clie[...]

  • Page 90

    Chapter 3: FaxFinder Client Software Op eration 9. When the fax is sent, the ‘automated’ fields on the cover page template will be filled in with information from the Address Book (if the recipient is listed there). Click on “P review Fax” in the FaxFinder Send Fax screen to examine the fax with cover pa ge. Multi-Tech Systems, Inc. FaxFind[...]

  • Page 91

    Chapter 3: FaxFinder Client Software Op eration Cover Page Generator Menu/Icon Command Descriptions File Menu FaxFinder Cover Page Generator Soft ware Menu Command Definitions (cont’d) Command Name Icon Shortcut Description File Menu commands New Ctrl + N Creates new cover page te mplate file. Open Ctrl + O Open s an existing cover page template [...]

  • Page 92

    Chapter 3: FaxFinder Client Software Op eration Edit Menu The Undo command (also accessible using the ke yboard shortcut Ctrl + Z). The undo button. Undo reverses the effect of the last command. Insert Menu FaxFinder Cover Page Generator Soft ware Menu Command Definitions (cont’d) Command Name Icon Description Insert menu commands Image Use to in[...]

  • Page 93

    Chapter 3: FaxFinder Client Software Op eration FaxFinder Cover Page Generator Soft ware Menu Command Definitions (cont’d) Command Name Icon Description Insert menu commands Static Text Use to insert text objects needed in the cover page te mplate. These uses include labels for auto mated fi elds (TO, FROM, DATE, etc.) and plain text like a compa[...]

  • Page 94

    Chapter 3: FaxFinder Client Software Op eration Settings Menu FaxFinder Cover Page Generator Soft ware Menu Command Definitions (cont’d) Command Name Icon Description Settings Menu commands Font Brings up Font dialog box in which font, font size, and font style can be set. Grid Use to turn grid on and off. If grid is off, objects can be positione[...]

  • Page 95

    Cha p t er 4 – W arr anty , S e rv ic e, & Re p a i r Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants t hat its products will be free from defects in material or workmanship for a period of two, five, or ten y ears (dependi ng on model) from date of purchase, or if proof of purchase is not provided, two,[...]

  • Page 96

    Chapter 4: Warranty, Service, & Repair Multi-Tech Systems, Inc. FaxFinder Client User Guide 96 Repair Procedures for International Cu stomers (Outside U. S.A. and Canada) Your original point-of-purchase Re seller may offer the quickest and most economical repair option for your Multi-Tech product. You may also conta ct any Multi-Tech sales offi[...]