Multi-Tech Systems MT5634ZBA-VV.90 manuel d'utilisation

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Un bon manuel d’utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Multi-Tech Systems MT5634ZBA-VV.90 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Multi-Tech Systems MT5634ZBA-VV.90 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Multi-Tech Systems MT5634ZBA-VV.90
- nom du fabricant et année de fabrication Multi-Tech Systems MT5634ZBA-VV.90
- instructions d'utilisation, de réglage et d’entretien de l'équipement Multi-Tech Systems MT5634ZBA-VV.90
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Multi-Tech Systems MT5634ZBA-VV.90 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Multi-Tech Systems MT5634ZBA-VV.90 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Multi-Tech Systems en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Multi-Tech Systems MT5634ZBA-VV.90, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Multi-Tech Systems MT5634ZBA-VV.90, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Multi-Tech Systems MT5634ZBA-VV.90. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    MultiModemZBA Global MT5634ZBA-Series MT5634ZBA –V.90 MT5634ZBA -V–V.90 MT5634ZBA –V.92 MT5634ZBA -V–V.92 User Guide[...]

  • Page 2

    MultiModemZBA Global MT5634ZBA -Series User Guid e MT 5634ZBA–V.90, M T5634ZB A-V–V.90, MT 5634ZB A–V.92, M T5634ZBA-V–V. 92 PN S000286 A, Version A Copyright This pu blication may no t be repr oduced, in whole or in par t, without prior expre ssed written permi ssion from M ulti-T ech Syste ms, In c. Al l right s re served. Copyrigh t © 2[...]

  • Page 3

    Table of C ontent s Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 3 Table of Contents Chapter 1 - Introduc tion....................................................................................................... ......................... 5 The Produ cts .................................................................................[...]

  • Page 4

    Table of C ontent s Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 4 Appendix C - Regulat ory Compliance ............................................................................................. ..........35 FCC Part 15 R egulatio n ......................................................................................................[...]

  • Page 5

    Chapter 1 - Introdu ction Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 5 C hapter 1 - Int roduction Congratul ations on your pur chase of the Multi ModemZB A modem . You h ave acquir ed one of the fi nest intellig ent vo ice/data/f ax mo dems av ailable t oday fr om one of the wor ld’s ol dest m odem manuf acturer s: Multi-T ech Sy s[...]

  • Page 6

    Chapter 1 - Introdu ction Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 6 Features Table PRODUCTS FEATURES MT5634 ZBA V.90 MT5634 ZBA-V V.90 MT5634 ZBA V.92 MT5634 ZBA-V V.92 V.90/56K M ax. Dat a Speed xx V.92/56K M ax. Dat a Speed xx Modem-on-H old ( V.92 Fea ture) xx Global Approva l in Man y Countr ies for Wor ldwide U se xx x x Voic[...]

  • Page 7

    Chapter 1 - Introdu ction Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 7 What Is in Your Modem Package · An MT5634Z BA-Ser ies mode m · A set of fo ur self-a dhesive plastic fe et · This Qu ick Start Guide · A system CD conta ining mod em dri vers, a U ser Guid e, an AT Comma nd Referen ce Guide, PhoneTo ols (a d ata comm unica tio[...]

  • Page 8

    Chapter 2 - Instal lation Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 8 C hapter 2 - Inst al lat ion This chapt er shows you step-by-st ep how to set up your Mu lti-Tech MT 5634Z BA modem. Safety Warnings · Use this product onl y with UL- and CUL-l isted co mputers (U.S.A. and Canada) · To reduce the r isk of fir e, use on ly 26 AWG[...]

  • Page 9

    Chapter 2 - Instal lation Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 9 Location of the Jumpers Jumper for Modem with Voic e Option Changing the Dial -Up/ Leased-Line Jumper As ship ped fr om the fac tory, y our mode m is co nfigured for n ormal dia l-up oper atio n. That i s, the modem mus t dial a p hone n umber to connect t o anot [...]

  • Page 10

    Chapter 2 - Instal lation Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 10 Step 3: Connect the Modem to Your PC Turn off your comp uter. Place th e modem i n a co nvenient loca tion, an d then c onnect it to your co mputer’ s serial port, the t elephone line or leas ed line, AC power, a nd, op tiona lly, your t elepho ne. Connections [...]

  • Page 11

    Chapter 2 - Instal lation Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 11 Connect a Microphone (Voi ce Option) For voice mai l or speakerpho ne appli cations, plug an unampl ified microp hone into the MIC ja ck on the side o f the mo dem. The micro phone sho uld ha ve a stere o 1/8- inch mi ni plug. Do not u se a monopho nic microph on[...]

  • Page 12

    Chapter 2 - Instal lation Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 12 Step 4: Install the Modem Driv er If you use Window s 95 or above, you must insta ll the mo dem dri ver. The m odem dr iver te lls Windows h ow to control the mod em. If you use a Linux oper ating sys tem, please se e Append ix D. If you use another operating sys[...]

  • Page 13

    Chapter 2 - Instal lation Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 13 Step 5: Configure the Modem for Your Country Different countri es have differ ent requ irement s for how m odem s must fu nction. T herefore, befor e you us e your modem, yo u must configur e it to match the defau lts of the country in whi ch you are usin g it. Y[...]

  • Page 14

    Chapter 2 - Instal lation Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 14 Step 6: Install Data Communications Software Data commu nicat ions so ftware is design ed to c onfigur e a mod em so it can send and r eceive messag es. Your Mul ti-Tech modem operate s under th e contr ol of a data com municati ons pro gram, su ch as P hone Tool[...]

  • Page 15

    Chapter 3 - O perati on Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 15 C hapter 3 - Oper at ion About the Fron t Panel The MultiModem V.92 Front Panel The MultiModem V.90 Front Panel The Mult iMode mZBA L ED indic ators on the front panel indicat e stat us, conf igura tion, a nd acti vity: TD – Transmit Data. Fl ashe s when the mode[...]

  • Page 16

    Chapter 3 - O perati on Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 16 PhoneTools Featur es With th e PhoneT ools com munic ations pr ogram included with your mo dem, you can: · Upload and dow nload data file s. · Send faxe s at pre set time s. · Store in comin g voice mes sages an d faxe s. · Retrieve stored mess ages, fax es, an[...]

  • Page 17

    Chapter 3 - O perati on Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 17 · Modem-on-Hold. Modem-on-Ho ld enab les you to put a V.92- capabl e serv er on ho ld whi le you ta ke another c all. Mod em-on-H old op eration is possib le on ly with the Mod em-on-Ho ld progr am in cluded with the MT5634Z BA modem. Connecting to the Inte rnet Y[...]

  • Page 18

    Chapter 4 - AT Comma nds, S-Regist ers, an d Result Co des Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 18 C hapter 4 - A T Comm ands , S - R eg isters , and R esult Codes The AT Commands , S-Regist ers, and Resu lt Codes for the MT56 34ZBA- Serie s Modems are publ ished is a separate Referen ce Guide . This guide is includ ed on t he [...]

  • Page 19

    Chapter 5 - R emote Co nfigurat ion Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 19 C hapter 5 - Remote Conf ig uration Remote conf igurati on is a network managem ent tool that al lows you to config ure MT563 4ZBA mode ms anywhere in yo ur network from one locatio n. With passw ord-pr otecte d remote config uratio n, you can is sue AT[...]

  • Page 20

    Chapter 6 - C allbac k Securit y Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 20 C hapter 6 - Cal l back Se curit y This chapt er de scribes how to u se callba ck se curity w ith your mode m. Callba ck sec urity prot ects yo ur network fro m unaut horize d acces s and he lps contr ol long-di stance cos ts. W hen call back securit y is [...]

  • Page 21

    Chapter 6 - C allbac k Securit y Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 21 is aske d to ent er the pa ssword again bef ore a co nnect ion can b e made. Also, d ialing comma nd locat ions 0 –3 for u se with the DS= y dialing command ar e replaced by cal lback dialing com mand lo cation s 0–29. · To tempo rarily dis able callb[...]

  • Page 22

    Chapter 6 - C allbac k Securit y Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 22 Calling Procedures Use the fol lowin g proced ures to call a m odem t hat ha s callba ck se curity ena bled. Not e that Autoan swer mu st be enab led on the call ing mode m ( S0 =1 ). Password-Only Callback Use this procedure when calling fro m a fixe d lo[...]

  • Page 23

    Chapter 6 - C allbac k Securit y Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 23 Extension-Entry Call back Use this procedure when calling fro m an e xtensio n at the callba ck number . The passwor d that you use must be s et up for an optiona l ext ension- entry cal lback. 1. Using a da ta com municat ions pr ogram suc h as H yperTerm[...]

  • Page 24

    Chapter 6 - C allbac k Securit y Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 24 Callback Assignments Form Location Password Tel ephone Number 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 34 25 26 27 28 29[...]

  • Page 25

    Chapter 7 - T roubl eshooting Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 25 C hapter 7 - Tr oubleshoot ing Your mod em was thorough ly teste d at the factor y before it was shipped . If yo u are una ble to make a succes sful conne ction, or if y ou exper ience d ata lo ss or g arble d chara cters d uring y our con nection, it i s pos[...]

  • Page 26

    Chapter 7 - T roubl eshooting Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 26 · Try resetting yo ur modem by turn ing it off and on. If you are using DOS or Windows 3.1 communi cation software, make s ure the i nitiali zation string i ncludes &F as the f irst comm and, to cancel a ny “left over’ command t hat co uld affec t th[...]

  • Page 27

    Chapter 7 - T roubl eshooting Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 27 You can n arrow th e list of poss ibiliti es by u sing ext ended re sult codes. Extend ed resu lt codes are enab led b y default. If they ha ve been d isabled , includ e V1X4 in th e modem’ s init ializa tion string, or in ter mina l mode enter AT V1X4 and [...]

  • Page 28

    Chapter 7 - T roubl eshooting Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 28 · If the modem report s NO DI ALTO NE , check t hat the modem’s telephon e line cable is conne cted to both the mod em’s LIN E jack ( not t he PHONE jack) an d the te lepho ne wall j ack. If th e cable looks secure, tr y replac ing it. If that doesn’t [...]

  • Page 29

    Chapter 7 - T roubl eshooting Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 29 Modem Cannot Connect Wh en Answering · The defau lt DTR Con trol com mand ( &D 2 ) inhi bits autoa nswer. T o enab le autoan swer, cha nge DT R Control to &D0 , and make sur e &Q0 , &Q5 , or &Q 6 is also set. F or more i nformati on, se e[...]

  • Page 30

    Chapter 7 - T roubl eshooting Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 30 The Modem Doesn’t Work with Caller ID · Caller ID inf ormat ion is tra nsmitt ed between the fir st and second r ings, so if a utoanswer is turned off ( S0=0 ) or i f the mo dem is set to ans wer after on ly one r ing ( S0 =1 ), th e modem wi ll not r ecei[...]

  • Page 31

    Appendix A - T echnical Speci fication s Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 31 Appendix A - T echnical Specif icat ions The MT5634Z BA- Series mo dem me ets th e followi ng spec ificatio ns: Trade Name MultiM odemZB A™ Model Number MT5634ZB A Build Number Global MT 5634ZB A–V90, G lobal MT5 634ZB A-V–V90, G lobal MT5634[...]

  • Page 32

    Appendix A - T echnical Speci fication s Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 32 Transmit Le vel -11 dBm (N orth A merica) – varies by co untry sett ing Frequency Stability ±0.01% Receiver S ensitivity -43 dBm u nder worst- case c ond itions AGC Dynamic Range 43 dB Interface TIA/E IA RS-232C/ITU-T V.2 4/V.28 Connectors DB25F[...]

  • Page 33

    Appendix B - Upgr adin g the Mode m’s Fir mware Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 33 Appendix B - Upg r ading t he Modem’s Fir m w are Your modem is controlle d by semi-per manent so ftware, cal led firmware , w hich is stored in fla sh memor y. Firmware i s nonvol atile; that is, it rem ains stor ed in mem ory when the [...]

  • Page 34

    Appendix B - Upgr adin g the Mode m’s Fir mware Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 34 Step 3: Download the Upgrade File 1. If you are not alr eady a t the Mult iModemZ BA F irmware p age of t he Mu lti-Te ch Web site, fol low the proce dure in “ Step 2: Ide ntify t he Current F irmware .” 2. Downloa d the upgr ade file [...]

  • Page 35

    Appendix C - Regu latory Co mplian ce Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 35 Appendix C - R eg ulator y Complianc e FCC Part 15 Regulation This eq uipmen t has bee n test ed and f ound to c ompl y with the limit s for a C lass B d igita l devic e, purs uant to Pa rt 15 o f the FCC r ules . Th ese li mits a re design ed to pro [...]

  • Page 36

    Appendix C - Regu latory Co mplian ce Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 36 FCC Part 68 Telecom 1. Thi s equ ipmen t compli es wi th Part 68 of the Fe deral Comm unic atio ns Co mmissi on Rules . On the outsid e surfa ce of thi s equipme nt is a label t hat co ntains, a mong other inform ation, the F CC reg istration number. [...]

  • Page 37

    Appendix C - Regu latory Co mplian ce Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 37 Fax Branding Statement The Telep hone Co nsumer Pr otection Act of 19 91 ma kes it un lawful for any per son to u se a computer or other ele ctroni c devic e, inclu ding f ax ma chine s, to sen d any mess age unle ss su ch mes sage cl early contains t[...]

  • Page 38

    Appendix C - Regu latory Co mplian ce Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 38 International Modem Restrictions Some dialing and an swerin g defa ults and res trictio ns may vary for in ternatio nal modem s. Cha ngin g settings may cau se a modem to be come n on-comp liant wit h natio nal te lecom r equirem ents i n spec ific co[...]

  • Page 39

    Appendix C - Regu latory Co mplian ce Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 39 New Zealand Telecom Warning Notic e 1. The gra nt of a Te lepermi t for an y item of termin al equ ipmen t indica tes on ly that T elecom has a ccepted that the ite m com plies with m inimum conditio ns for connecti on to its network. It indic ates no[...]

  • Page 40

    Appendix D - Inst alling a Modem Under Linu x Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 40 Appendix D - Inst al ling a Modem Under Linux This ap pendix e xplain s how to in stall a modem on a comp uter oper ating un der the Re d Hat L inux 6.2 operating syste m. Other version s of Red Hat and oth er L inux oper ating s ystems shou l[...]

  • Page 41

    Appendix E - Conn ectin g to a Cis co Router Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 41 Appendix E - Connecting t o a C isc o R outer Connecting to a Cisco Router Console Port The con sole port o n the Ci sco IO S® router is an asynchr onous serial port co nfigured as data commu nication s equipm ent (DCE) . For Cisco 1 000, 1600[...]

  • Page 42

    Appendix E - Conn ectin g to a Cis co Router Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 42 3. Type a d irect connecti on passw ord, and pr ess E NTER . You h ave three at tempts or one min ute to enter a valid pa ssword . 4. If the pa ssword is valid, the mess age OK C onnectin g appe ars and t he mod ems esta blish a working co nnec[...]

  • Page 43

    Append ix F - W arranty, Servic e, and T echnica l Sup port Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 43 Appendix F - W arrant y , Ser v ice, and T echnical Suppor t Warrant y Multi-T ech Sy stem s, Inc., ( hereafter “MTS” ) warrant s that its pro ducts wi ll be fre e fro m defects in ma terial or workman ship for a p eriod of t[...]

  • Page 44

    Append ix F - W arranty, Servic e, and T echnica l Sup port Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 44 In the even t that fa ctory service is requ ired, pr oducts may b e shippe d, freigh t prepai d to our M ounds V iew, Minnesota factor y. Re commen ded inter national shipme nt meth ods are via Fe deral Expr ess, U PS or DHL cour[...]

  • Page 45

    Append ix F - W arranty, Servic e, and T echnica l Sup port Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 45 In the even t that fa ctory servi ce is requ ired, pr oduct s may b e shippe d, freigh t prepai d, to our Mound s View, M innesota , factor y. Rec ommended inter nation al ship ment me thods are via F ederal Expre ss, UPS or DHL [...]

  • Page 46

    Append ix F - W arranty, Servic e, and T echnica l Sup port Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 46 Technical Support Multi-T ech Sy stem s has an exce llent staff of techni cal su pport per sonne l ava ilable to help you get the mo st out of your Mult i-Tech pr oduct. I f you ha ve any quest ions ab out the oper atio n of this[...]

  • Page 47

    Index Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 47 Inde x A Assembling the Modem , 8 AT command s &D , 14 &F , 14 &W , 14, 19 O , 19 AT C ommands , 18 Autoanswer , 29 Autoba ud , 14 B Baud Rate , 14 C Call Waiting , 28 Callback Assignments Form , 24 Callback S ecurity , 20 Caller ID , 14, 29 Canadian L imitations Notic e[...]

  • Page 48

    Index Multi-Te ch Syst ems, Inc. MT5634ZBA- Serie s User Guid e 48 P PCM Upst ream , 16 PhoneT ools , 14 PhoneT ools P rog ram , 16 Product L ist , 5 Protoc ols , 29 Q Quick C onnect , 16 R Remote Conf iguration , 19 Escape Charact er , 19 Remov ing a Mode m D river from W indows , 12 Repair , 43 Replac ement Parts , 45 Result Codes , 18 Rings, Set[...]