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Multi-Tech Systems MT9234ZPX-UPCI-NV manuel d'utilisation

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  • Page 1

    MultiModem® ZPX V.92 Internal Modem Models: MT9234ZPX-UPCI MT9234ZPX-UPCI-NV MT9234ZPX-PCIe MT9234ZPX-PCIe-NV User Guide[...]

  • Page 2

    2 Multi-Tech Systems, Inc. MT9234ZPX User Guide MultiModem ® ZPX User Guide MT9234ZPX-UPCI, MT9234ZPX-UPCI-NV, MT9234 ZPX-PCIe, MT9234ZPX-PCIe-NV P/N S000414C, Re vision C All rights reserved. T his publication may not be reproduced, in whole or in part, without prior expressed written permission fr om Multi-Tech Systems, Inc. Copyright © 2010 by[...]

  • Page 3

    Contents Multi-Tech Systems, Inc. MT9234ZPX User Guide 3 Contents CHAPTER 1 – DESCRIPTION AND SPECIFIC ATIONS .................................................................................... ......... 4  P RODUCT D ESCRIPTION ...................................................................................................................[...]

  • Page 4

    Chapter 1 - Description and Specificatio ns 4 Multi-Tech Systems, Inc. MT9234ZPX User Guide Chapter 1 – Descript ion and Specif icat ions Product  Description  The Multi-Tech MultiModem ZPX is an internal universa l PCI bus card, MT9234ZPX-UPCI or a PCI Express bu s card, MT9234ZPX-PCIE. The UPCI card operates in either 3. 3 or 5V slot. The[...]

  • Page 5

    Chapter 1 - Description and Specificatio ns Multi-Tech Systems, Inc. MT9234ZPX User Guide 5 Technical  Specifications  Category Description Receiver AGC Dy namic Range 43 dB Data Compatibility V.92, V.34 enhanced, V.34, V. 32bis, V.32, V.22bis, V.22; Bell 212A and 103/113, V.21 & V.23 Data Format Serial, binary, as ynchronous Error Correc[...]

  • Page 6

    Chapter 2 - Installation 6 Multi-Tech Systems, Inc. MT9234ZPX User Guide Chapter 2 – Installat ion General  Safety  ● Use this product only with UL- a nd CUL-listed com puters (U.S.A.) ● To reduce the risk of fire, use only UL-listed 26 AWG (.41mm) o r larger telephone wiring. ● Never install telephone wiri ng during a lightning storm[...]

  • Page 7

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 7 4. Click on the next button to star t the driver pre-installation. 5. You will be prompted 3 times to conf irm the installation of the thre e necessary drivers. Click the Install button to continue each time. 6. There will be a transitory screen, then the pro cess will complet[...]

  • Page 8

    Chapter 2 - Installation 8 Multi-Tech Systems, Inc. MT9234ZPX User Guide Physically  Installing  your  MultiModem  • Installing the MultiModem requires you to open your system. Please con sult your system manual in addition to the following instructions. • Turn off your system and unplug it. Failure to do so may result in d amage to[...]

  • Page 9

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 9 Make  the  External  Connections  Now connect the MultiModem to t h e t e l e p h one line and, opti onally, to your telephone. For voice mail or speakerphone use, you can also connect it to a microphone and an external speaker, hea dphone, or sound card. The micro[...]

  • Page 10

    Chapter 2 - Installation 10 Multi-Tech Systems, Inc. MT9234ZPX User Guide Manually  Installing  Drivers  If you choose not to use the Windows Installer or hav e already physically installed your MultiModem ZPX, the following instructions will guide you through the process of in stallation for the various Wind ows operating systems. The [...]

  • Page 11

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 11 Driver  Installation  for  Windows  7  If you did not use the pre-installer for Win dows, this is the process for installing yo ur modem. The following driver install ation procedure is based o n Windows 7 32-bit Operating System. The Windows 7 64-bit Operating[...]

  • Page 12

    Chapter 2 - Installation 12 Multi-Tech Systems, Inc. MT9234ZPX User Guide 3. Update Driver Software – PCI Serial Port screen appears. Select Browse my computer for d river software 4. Insert the product CD that came with your device into the CD-ROM drive. 5. At the Browse for driver software on your computer screen. Click Bro wse . Browse to the [...]

  • Page 13

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 13 Click Next. 6. Windows Security ‘Would you like to inst all this device software?’ screen appears. Click Install . 7. Installing driver software on screen appears.[...]

  • Page 14

    Chapter 2 - Installation 14 Multi-Tech Systems, Inc. MT9234ZPX User Guide 8. When the software for this device has been updated. The Windows screen Multi-Tech 9234ZPX is displayed . Click Close . Continue to the next section for the completion of the installation. Windows 7 Port Installation Immediately after the MultiModem ZPX driver installation [...]

  • Page 15

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 15 2. Update Driver Software – PCI Serial Port screen appears. Select Browse my computer for d river software 3. At the Browse for driver software on your computer screen, click on the Bro wse button to open an Explorer window where you can navigate to the corre ct drivers fol[...]

  • Page 16

    Chapter 2 - Installation 16 Multi-Tech Systems, Inc. MT9234ZPX User Guide 4. The Windows Security ‘Would you like to inst all this device software ?’ screen appears. Click Install . 5. Installing driver software on screen appears. 6. When the software for this device has been updated. The Windows screen Updated Driv er Software is displayed. Cl[...]

  • Page 17

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 17 Installation of the COM port The Device Manag er window will still be open (unless you have cl osed it – then you will need to open it again) and there is a new entry in Other devices : Multifunction Device . 1. Right-Click on the Multifunction Device in Other devices and a[...]

  • Page 18

    Chapter 2 - Installation 18 Multi-Tech Systems, Inc. MT9234ZPX User Guide 3. The Windows Security ‘Would you like to inst all this device software ?’ screen appears. Click the Install button to continue. 4. When the software for this device has been updated, the Updated Driver Software window is displayed. Click Close . The port is now ready to[...]

  • Page 19

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 19 Installation of the modem The Device Manag er window will still be open (unless you have cl osed it – then you will need to open it again) and there is a new entry in Other devices : MultiTech System’s MT9234ZPX . 1. Right-Click on the MultiTech System’s MT9234ZPX in Ot[...]

  • Page 20

    Chapter 2 - Installation 20 Multi-Tech Systems, Inc. MT9234ZPX User Guide 3. The Windows Security ‘Would you like to inst all this device software ?’ screen appears. Click the Install button to continue. 4. When the software for this device has been updated, the Updated Driver Software window is displayed. Click Close . You may also close the D[...]

  • Page 21

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 21 Driver  Installation  for  Vista  and  Windows  2008  Operating  Systems  If you did not use the pre-installer for Win dows, this is the process for installing yo ur modem. The MT9234ZPX driver installation is done in thre e parts, each directed by [...]

  • Page 22

    Chapter 2 - Installation 22 Multi-Tech Systems, Inc. MT9234ZPX User Guide 6. Windows couldn’t find driv er software for your device scre en appears. Choose Bro wse my computer for driver soft ware (advanced) . 7. At the Browse for driver software on your computer screen. Click Bro wse. Browse to the Drivers folder on your MultiModem ZPX product C[...]

  • Page 23

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 23 8. Would you like to install this device soft ware? screen appears. Click Install . 9. Installing driver software on PCI Serial Port screen appears. 10. When the software for this device has been successf ully installed screen appears with Wind ows has finished installing the[...]

  • Page 24

    Chapter 2 - Installation 24 Multi-Tech Systems, Inc. MT9234ZPX User Guide Installation  of  the  Communications  Port  The second install wi zard installs the driv ers for the Multifunction Device, Multi-Tech Communications Port 1. The Found Ne w Hard ware – Multifunction Device with Insert disc that came with your Multifunction De[...]

  • Page 25

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 25 4. At the Browse for driver software on your computer screen. Click Next . 5. Would you like to install this device soft ware? screen appears. Click Install . 6. Installing driver software on Multifunction Dev ice screen appears.[...]

  • Page 26

    Chapter 2 - Installation 26 Multi-Tech Systems, Inc. MT9234ZPX User Guide 7. When the software for this device has been successf ully installed screen appears with Wind ows has finished installing the driver softwa re for this device: Multi-Tech Communi cation Port (COM4) . 8. Click Close. This completes the installation of the drivers for the M ul[...]

  • Page 27

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 27 3. Windows couldn’t find driv er software for your device scre en appears. Choose Browse my computer for dri ver software (adv anced). 4. At the Browse for driver software on your computer screen. Click Next . 5. Would you like to install this device soft ware? screen appea[...]

  • Page 28

    Chapter 2 - Installation 28 Multi-Tech Systems, Inc. MT9234ZPX User Guide 6. Installing driver software on MultiTech Systems MT9234ZPX-PCIE scre en appears. 7. When the software for this device has been successf ully installed screen appears with Wind ows has finished installing the driver softwa re for this device: Multi-Tech Systems MT9234ZPX-PCI[...]

  • Page 29

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 29 Driver  Installation  for  Windows  XP  and  2003  Operating  Systems  If you did not use the pre-installer for Win dows, this is the process for installing yo ur modem. The MT9234ZPX driver installation is done in thre e parts, each directed by an [...]

  • Page 30

    Chapter 2 - Installation 30 Multi-Tech Systems, Inc. MT9234ZPX User Guide 5. At the Please Choose Your Search and Installation Options screen. Select Include this location in the search: and Click Bro wse . Browse to the Dr ivers folder on your MultiModem ZPX product CD, and then select th e Drivers folder. Within the Drivers folder, select Win32 b[...]

  • Page 31

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 31 6. Please wait while the wizard searches for the PCI Serial Port . 7. Then a Hardware Installation screen appears. The software your are installi ng for this hardware: Multi- Tech’s 1-Port UART PCI Card has not passed Windows Logo testing to verify compatibility with Window[...]

  • Page 32

    Chapter 2 - Installation 32 Multi-Tech Systems, Inc. MT9234ZPX User Guide 8. Please select the best mat ch for your hardware from the list below. Select the top choice, e:drivers win32bit-xp-2003se r15x-xp-2003.inf for Windo ws 32-bit Operating System; or select the second choice fo r Windows 64-bit Operating System e:driverswin64bit-xp-2003s[...]

  • Page 33

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 33 10. A completing the Found New Hardware Wizard screen appea rs. This wizard installs the software for: Multi-Tech’s 1-port UART PCI Card . Click Finish . Installation  of  the  Communications  Port  The wizard will install the files for the Mul ti-Tech Commun[...]

  • Page 34

    Chapter 2 - Installation 34 Multi-Tech Systems, Inc. MT9234ZPX User Guide 2. This wizard helps you install software for: Multifunction Dev ice . Select Install from a list or specific location (Advanced) . Click Next . 3. The Please choose your search and installation o ptions screen appears. Ensure that Search for the best driv er in these locatio[...]

  • Page 35

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 35 4. Please wait while the wizard searches… Multifunction Dev ice . 5. Then a Hardware Installation screen appears. The software you are in stalling for this hardware: Multi- Tech Communicatio ns Port has not passed Windows Logo testing to verify compatibility with Windows XP[...]

  • Page 36

    Chapter 2 - Installation 36 Multi-Tech Systems, Inc. MT9234ZPX User Guide 6. Please select the best match for y our hardware from the list belo w. Select the top choice, e:drivers win32bit-xp-2003oemport-xp-2003.inf for Win dows 32-bit Operating System; or select the second choice fo r Windows 64-bit Operating System e:driverswin64bit-xp-2003[...]

  • Page 37

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 37 8. A completing the Found New Hardware Wizard screen appea rs.This wizard fi nished installing the software for: Multi-Tech Communications Port . Click Finish . Installation  of  the  Modem  The wizard will install the file fo r Multi-Tech Systems MT9234ZPX-PCIE. [...]

  • Page 38

    Chapter 2 - Installation 38 Multi-Tech Systems, Inc. MT9234ZPX User Guide 2. This wizard helps you install software for: MultiTech Systems MT9234ZPX -PCIE . Select Install from a list or specific location (Advanced) . Click Next . 3. The Please choose your search and installation o ptions screen appears. Ensure that Search for the best driv er in t[...]

  • Page 39

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 39 4. Please wait while the wizard searches… MultiTech S ystems MT9234ZPX-PCIE. 5. Then a Hardware Installation screen appears. The software you are installing for this hard ware: Multi- Tech Communicatio ns Port has not passed Windows Logo testing to verify compatibility with[...]

  • Page 40

    Chapter 2 - Installation 40 Multi-Tech Systems, Inc. MT9234ZPX User Guide 6. Please select the best match for y our hardware from the list belo w. Select the top choice, e:drivers win32bit-xp-2003multitech_pcie_upci_zpc.in f for Windows 32-bit Operating System; or select the second choice for Windows 64-bit Operating System e:driverswin64bit-x[...]

  • Page 41

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 41 8. A completing the Found New Hardware Wizard screen appea rs. The wizard has finished in stalling the software for: Multi-Tech Systems MT9234ZPX-P CIE. Click Finish . The installation of drivers is now comple te.[...]

  • Page 42

    Chapter 2 - Installation 42 Multi-Tech Systems, Inc. MT9234ZPX User Guide Configure  the  Modem  for  Your  Country  Different countries have di fferent requirements for how m odems must functio n. Theref ore, before you use your modem, you must configure it to match the defaults of t he country/region in which you are using it. Y[...]

  • Page 43

    Chapter 3 – Remote Confi guration Multi-Tech Systems, Inc. MT9234ZPX User Guide 43 Chapter 3 – R emote Conf ig uration Remote configuration is a netwo rk management tool that a llows you to configure the MultiModem anywhere in your network from one location. With pa ssword-pro tected remote config uration, you can issue AT commands to a remote [...]

  • Page 44

    Chapter 4 - Troubleshooting 44 Multi-Tech Systems, Inc. MT9234ZPX User Guide Chapter 4 – Troubleshooting Your modem was thorough ly tested at the factory before it was shipped. If you are unable to make a su ccessful connection, or if you experience data loss or ga rbled char acters during your connection, it is possi ble that the modem is defect[...]

  • Page 45

    Chapter 4 - Troubleshooting Multi-Tech Systems, Inc. MT9234ZPX User Guide 45 The  Modem  Cannot  Connect  When  Dialing  Reasons why the MultiMod em may fail to connect include: ● lack of a physical connection to the telephone line. ● a wrong dial tone. ● a busy signal. ● a wrong number. ● no modem at the other end. ● [...]

  • Page 46

    Chapter 4 - Troubleshooting 46 Multi-Tech Systems, Inc. MT9234ZPX User Guide The  Modem  Disconnects  While  Online  ● If you have Call Waiting on the same phone line as y our modem, it can interrupt your co nnection when someone tries to call you. If you have Call Waiting, disable it before each call. In most teleph one areas in N[...]

  • Page 47

    Chapter 4 - Troubleshooting Multi-Tech Systems, Inc. MT9234ZPX User Guide 47 Data  Is  Being  Lost  ● If you are using data compression, set the serial po rt baud rate to two to six times faster than the data rate. ● Make sure the flow control method you selected in your software matches the m ethod selected in the modem (see AT com[...]

  • Page 48

    Chapter 4 - Troubleshooting 48 Multi-Tech Systems, Inc. MT9234ZPX User Guide Loopback  Test  1. Connect a microphone an d speaker to the MultiModem. To avoid feedback, ma ke sure the microphone and speaker are well separate d; better yet, use a headphone instead of a speaker. 2. Select Start , point to Programs , point to Accessories , and cl[...]

  • Page 49

    Appendix A – Environmental Info Multi-Tech Systems, Inc. MT9234ZPX User Guide 49 Appendix A – Environme ntal Inf or mat ion Waste  Electr ical  an d  Electronic  Equipment  (WEEE)  Statement  July, 2005 The WEEE directive places an obligation on EU-based manufactu rers, distributors, retailers and importers to take- back el[...]

  • Page 50

    Appendix A – Environmental Info 50 Multi-Tech Systems, Inc. MT9234ZPX User Guide Restriction  of  the  Use  of  Hazardous  Substances  (RoHS)  Multi-Tech Systems, Inc. Certificate of Compliance 2002/95/EC Multi-Tech System s, Inc. confirm s t hat this product now complies with the ch emical concentration limitations set fo[...]

  • Page 51

    Appendix A – Environmental Info Multi-Tech Systems, Inc. MT9234ZPX User Guide 51 C  RoHS  HT/TS  Substance  Concentration  依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制 定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产 品污染控制管理办法》?[...]

  • Page 52

    Appendix B – Regulatory Compliance 52 Multi-Tech Systems, Inc. MT9234ZPX User Guide Appendix B – R eg ulator y Complianc e FCC  Part  68  Telec om  1. This equipment complies with part 68 of the Federal Communications Commissi on Rules. On the outside surface of this equipment is a label that contai ns, among other information, t he[...]

  • Page 53

    Appendix B – Regulatory Compliance Multi-Tech Systems, Inc. MT9234ZPX User Guide 53 FCC  Part  15  Class  B  Statement  This equipment has been tested a nd found to comply with the limits for a Class B digital device, pursuant to 47 CFR – FCC Part 15 regulations. The stated limits i n this regulation are design ed to provide r[...]

  • Page 54

    Appendix B – Regulatory Compliance 54 Multi-Tech Systems, Inc. MT9234ZPX User Guide EMC,  Safety,  and  R&TTE  Directive  Compliance  The CE mark is affixed to this product to confirm co mpliance with the followi ng European Community Dire ctives: Council Directive 2004/108/EC of 15 De cember 2004 on t he approx imation of t[...]

  • Page 55

    Appendix B – Regulatory Compliance Multi-Tech Systems, Inc. MT9234ZPX User Guide 55 South  African  Notice  This modem must be used in conjunctio n with an approved surge protection device. Thailand  Approval  Translation in Thai “This telecom device and equipme nt is conform to technical standard no….” or “This telecom [...]

  • Page 56

    Appendix C – Upgrading Your Modem 56 Multi-Tech Systems, Inc. MT9234ZPX User Guide Appendix C – Upg r ading Y our Modem Introduction  Your modem is controlled by semi- permanent software, called firm ware, which is stored in flash memory. Firmware is nonvolatile; that is, it remains stored in me mory when the modem is turned off. However,[...]

  • Page 57

    Appendix C – Upgrading your Modem Multi-Tech Systems, Inc. MT9234ZPX User Guide 57 Step  3:  Download  the  Up grad e  File  1. If you are not already at the MultiModem Firmware pag e of the Multi-Tech Web site, follow the pro cedure in “Step 2: Identify the Current Firmware.” 2. Download the upgrade file for your mode m by [...]

  • Page 58

    Appendix D – Installing under Linux 58 Multi-Tech Systems, Inc. MT9234ZPX User Guide Appendix D – Instal ling in Linux Introduction  This appendix explains how to verify that the Mult itech MT9234Z PX-UPCI modem has been detected in Linux Operating System running kernel 2.6.xx. Assuming that the PCI card has be en already installed in the sy[...]

  • Page 59

    Appendix D – Installing under Linux Multi-Tech Systems, Inc. MT9234ZPX User Guide 59 This will bring minicom into configuration mode. You should get a response like this: [root@armadillo ~]# minicom -s minicom: WARNING: co nfiguration file not found, using defaults From the configuration me nu, select “Serial Port Setup” and press Enter. Conf[...]

  • Page 60

    Appendix D – Installing under Linux 60 Multi-Tech Systems, Inc. MT9234ZPX User Guide To go back to the main menu, press Ent er one more time. Configuration Filenames and paths File transfer protocols Serial port setup Modem and dialing Screen and keyboard Save setup as dfl Save setup as.. Exit Exit from Minicom To go into the minicom terminal mod[...]

  • Page 61

    Appendix D – Installing under Linux Multi-Tech Systems, Inc. MT9234ZPX User Guide 61 Inde x • A  AT  commands  &D  47  &Q  47  &W  44  O  44  autoanswer  47  C  call  waiting  47  Caller  ID  47,  48  communication  programs  45  compression,  data  48 [...]