Multi-Tech Systems ZBA manuel d'utilisation
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Un bon manuel d’utilisation
Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Multi-Tech Systems ZBA. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Multi-Tech Systems ZBA ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.
Qu'est ce que le manuel d’utilisation?
Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Multi-Tech Systems ZBA décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.
Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.
Donc, ce qui devrait contenir le manuel parfait?
Tout d'abord, le manuel d’utilisation Multi-Tech Systems ZBA devrait contenir:
- informations sur les caractéristiques techniques du dispositif Multi-Tech Systems ZBA
- nom du fabricant et année de fabrication Multi-Tech Systems ZBA
- instructions d'utilisation, de réglage et d’entretien de l'équipement Multi-Tech Systems ZBA
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes
Pourquoi nous ne lisons pas les manuels d’utilisation?
Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Multi-Tech Systems ZBA ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Multi-Tech Systems ZBA et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Multi-Tech Systems en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Multi-Tech Systems ZBA, comme c’est le cas pour la version papier.
Pourquoi lire le manuel d’utilisation?
Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Multi-Tech Systems ZBA, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.
Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Multi-Tech Systems ZBA. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.
Table des matières du manuel d’utilisation
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Page 1
MultiModem ® ZBA MT5634ZBA-Series MT5634ZBA MT5634ZBA-Global MT5634ZBA-V92 MT5634ZBA-V-V92 User Guide[...]
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MultiModem ZBA MT5634ZBA-Series User Guide MT5634ZBA, MT5634ZBA-Global, MT5 634ZBA–V.92, MT5634ZBA-V–V.92 PN S000286G, Version G Copyright This publication may not be repro duced, in whole or in pa rt, without prior expressed written permission from Multi- Tech Systems, Inc. All rights reserved. Copyright © 2003-8, by Multi-Tech Systems, Inc. [...]
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Table of Contents Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 3 Table of Contents Chapter 1 – Introduction ...................................................................................................... ......................................... 5 Features Table .......................................................[...]
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Table of Contents Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 4 Appendix G – Warranty, Se rvice, and Te chnical Suppor t ......................................................................... ............... 39 Appendix H – ROHS HT/TS S ubstance Con centration ..........................................................[...]
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Chapter 1 – Introduction Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 5 Ch apter 1 – Int r oduct ion Congratulations on your purc hase of the MultiModem ZBA modem. You have acquired one of the finest intelligent voice/data/fax modems available tod ay from one of the world’ s oldest modem manufacturers: Multi-T ech S ystems,[...]
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Chapter 1 – Introduction Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 6 Features Specific to V.92 • Speed – V.92/56K download speeds and 48 K upload speeds when connecting with V.92 server. • Fax – Class 1, 1.0, 2, and 2.1 faxing at speed s to V.34/33.6 K bps (Super G3). • Compression – V.44 compression improves dat[...]
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Chapter 2 – Installation Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 7 C hapter 2 – Inst al lat ion This chapter shows you step-b y-step how to set up your Multi-Tech MT 5634ZBA modem. Safety Warnings • Use this product only with UL- and CUL-listed computers ( U.S.A. and Canada) • To reduce the risk of fire, use only 26 [...]
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Chapter 2 – Installation Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 8 Location of the Jumpers Note: J8 is the Jumper for the Modem with Vo ice Option Changing the Dial-U p/Leased-Line Jumper As shipped from the factory, your modem is configur ed for normal dial-up oper ation. T hat is, the modem must dial a phone number to co[...]
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Chapter 2 – Installation Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 9 Step 2: Connect the Modem to Your PC Turn off your computer. Place the modem in a convenient lo cati on, and then connect it to your computer’s serial port, the telephone line or leas ed line, AC power, and, optionall y, your telephone. Global Connections[...]
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Chapter 2 – Installation Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 10 Connect the Modem to Your PC Plug one end of the serial cabl e into the RS232 connecto r on the modem and the other end into a serial port connector on your computer, such as COM1 or COM2. Connect the Modem to the Telephone Line Plug one end of the modular[...]
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Chapter 2 – Installation Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 11 Step 3: Install the Modem Driver If you use Windows 2000 or above, you must install the modem dr iver. T he modem driver tells Windo ws ho w to control the modem. If you use a Linux operati ng s ystem, please see Appendi x D. If you use another operating s[...]
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Chapter 2 – Installation Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 12 Step 4: Configure the Modem for Your Country or Region – Global Product Only Different countries have different requireme n ts for how mode ms must function. Therefore, before you use your modem, you must configure it to match the defaults of the c ountr[...]
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Chapter 2 – Installation Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 13 Step 5: Configure the modem for best performance With Micorsoft Operating System, you can configure your m odem using HyperT erminal. Ensure that there are not other applications running t hat could take control of the com po rt to which the modem is conne[...]
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Chapter 3 – Operation Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 14 Ch apter 3 – Oper at ion About the Front Panel The LED indicators on the front panel in dica te status, configuration, and activit y: TD – Transmit Data. Flashes when the modem is transmitting data to a nother modem. RD – Receive Data. Flashes when the [...]
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Chapter 3 – Operation Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 15 PhoneTools Features With the PhoneTools communicati ons pro gram included with your modem, you ca n: • Upload and download data fil es. • Send faxes at preset times. • Store incoming voice messages and faxes. • Retrieve stored messages, faxes, and tel[...]
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Chapter 3 – Operation Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 16 Connecting to the Internet Your Multi-Tech modem is your gate way to the Internet and the World Wide Web. To access the Internet and Web via your modem, you must establi s h a dia l- up account with an Internet service prov id er (ISP). To locate an ISP near [...]
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Chapter 4 – AT Commands, S-Registers, and Result Codes Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 17 Ch apter 4 – A T C omm ands , S - R eg isters , and R esult Codes The AT Commands, S-Regist ers, and Res ult Codes for t he MT5634ZBA-Series Mo dems are published in a separ ate Reference Guide. This guide is inclu ded on th[...]
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Chapter 5 – Remote Configuration Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 18 Chapter 5 – R emote Conf ig ur at ion Remote configuration is a network ma nagement tool that allo ws you to configure MT5634ZBA modem s remotely from one location. With password-protected re m ote configuration, you can iss ue AT commands to a r[...]
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Chapter 6 – Callback Security Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 19 Ch apter 6 – Cal l back Securit y This chapter describes how to use callback securit y with your modem. Callback security protects your net work from unauthorized access and hel p s control long-di stanc e costs. W hen call back security is enabled,[...]
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Chapter 6 – Callback Security Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 20 Setting Callback Security Message Parity The modem’s parity must match the parit y of the computer to which the modem is connected. 1. Open a data communications program suc h as H yperT erminal or PhoneTools. 2. In the terminal window, type AT #S x[...]
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Chapter 6 – Callback Security Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 21 5. After the delay specified by the #CBD n command, the callb ack modem calls the number associated with the password. If the callback modem is unable to esta blish a connection, it tries again, up to the number of attempts specified by the #CBA n com[...]
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Chapter 6 – Callback Security Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 22 Direct Connection Use this procedure when you want to connect without fi rst being called back. The pas s word that you use must be set up for an optional direct connection. 1. Using a data communications program such as Hyper Terminal or PhoneT ools,[...]
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Chapter 6 – Callback Security Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 23 Callback Assignments Form Location Password Telephone Number 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 34 25 26 27 28 29[...]
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Chapter 7 – Troubleshooting Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 24 Chapter 7 – Troubleshooting Your modem was thoroughly tested at the factory before it was shipped. If you are unab l e to make a successful connection, or if you experienc e data loss or garbled characters during you r connection, it is possible that [...]
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Chapter 7 – Troubleshooting Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 25 • Your communication software settings may not match the ph ysical port to which the mod em is connected. The serial cable might be plug ged into the wrong connector— c h eck your computer documen tation to make sure. Or you might have selected a CO[...]
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Chapter 7 – Troubleshooting Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 26 • If the modem reports NO ANSWER , the other system has failed to go off-hook, or you might have di aled a wrong number. Check the number. • If the modem reports NO CARRIER , the phone was answered at the other end, but no connectio n was made. You [...]
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Chapter 7 – Troubleshooting Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 27 Data Is Being Lost • If you are using data compression and a h igh speed serial por t, set the serial p ort baud rate to two to six times the data rate. • Make sure the flow control method you s elected in so ftware matches the method selected in th[...]
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Appendix A – T echnical Specifications Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 28 Appendix A – T echnical Specif icat ions The MT5634ZBA-Series mo dem meets t he following specifications: Trade Name MultiModem ZBA Model Number MT5634ZBA Build Number MT5634ZBA, MT5634ZBA-Global, MT 5634ZBA–V92, MT5634ZBA-V–V 92 Server[...]
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Appendix A – T echnical Specifications Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 29 Receiver Sensitivity -43 dBm under worst-case conditions AGC Dynamic Range 43 dB Interface TIA/EIA RS-232C/ITU-T V.24/V.28 Connectors DB25F RS-232C connector; 2 RJ- 11 telephone jacks; power jack Cables Country-specific telephone; po wer cabl[...]
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Appendix B – Upgradi ng the Modem’s Firmware Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 30 Appendix B – Upg r ading the Modem ’ s Fir m w are Your modem is controlled by semi-perm an ent software, called firmware , which is stored in flash memory. Firmware is nonvolatile; that is, it remains stored in memory when the mo[...]
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Appendix B – Upgradi ng the Modem’s Firmware Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 31 Step 3: Download the Upgrade File 1. If you are not already at the MultiModem ZBA Firm ware page of the Multi-T ech W eb site, follo w the procedure in “Step 2: Ident ify the Current Fir mware.” 2. Download the upgrade fil e for y[...]
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Appendix C – Regulator y Compliance Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 32 Appendix C – R eg ulator y Complianc e FCC Part 15 Regulation This equipment has bee n tested an d found to comply with the limits for a Class B digital devic e, pursuant to Part 15 of the FCC rules. These limits are desi gn ed to provide reas[...]
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Appendix C – Regulator y Compliance Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 33 Canadian Limitations Notice Notice: The ringer equiva le nce number (REN) assigned to each terminal device provide s an indication of the maximum number of terminals allo wed to be connected to a telep hone in terface. The termination on an inte[...]
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Appendix C – Regulator y Compliance Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 34 New Zealand Telecom Warning Notice 1. The grant of a Telepermit for any item of terminal equip ment indicates only that Te lecom has accepted that the item complies with minimum conditions for c onnection to its network. It indicates no endorsem[...]
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Appendix D – Waste Electrical and Electro nic Equipment Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 35 Appendix D – W a ste Elect rical and Elect ronic Equipment WEEE (Waste Electrical and Electronic Equipment) Statement July, 2005 The WEEE directive places an obl igation on EU-based manufactur ers, dist ributors, and retail[...]
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Appendix E – Installing a Mo dem under Linux Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 36 Appendix E – Inst al ling a Modem under Linux This appendix expl ains how to install a modem on a computer oper ating under the Red Hat Linux 6.2 operati ng system. Other versions of Red Hat and other Linux operating systems shoul d b[...]
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Appendix F – Connectin g to a Cisco Router Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 37 Appendix F – Connect ing to a Cisco R outer Connecting to a Cisco Router Console Port The console port on the Cisco IOS ® router is an asynchr onous serial port configured as data communications e qu ipme nt (DCE). For Cisco 1000, 1600[...]
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Appendix F – Connectin g to a Cisco Router Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 38 Step 3: Console Port Final Setup Send the following command string to the modem co nn ect ed to the console port of the Cisco router: AT% R1 &W 0 The %R1 command sets E0 , Q1 , &D0 , &K0 , $SB9600 , and %S1 , and the &W0 c[...]
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Appendix G – Warrant y, Service, and Technical Support Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 39 Appendix G – W arrant y , Ser v ic e, and T echnical Suppor t Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for [...]
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Appendix G – Warrant y, Service, and Technical Support Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 40 airmail parcel post; shipments made by an y ot her method will be refused. Please include, inside the shi pp ing box, a description of the problem, a return shipping address (must have street address, not P.O. Box), and your t[...]
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Appendix H – ROHS HT /T S Substance Concentration Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 41 Appendix H – R OHS HT/TS Substance Conc ent r ation 依照中国 标 准的有毒有害物 质 信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准-中华人民共和国《电子信?[...]
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Index Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 42 Inde x A AT commands &D ................................................................................... 12 &F .................................................................................... 12 &W ............................................................[...]
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Index Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 43 R Remote Configuration .......................................................... 17 Escape Characte r .............................................................. 17 Replacement Par ts ................................................................ 39 Result Codes ........[...]