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Multitech MultiModem ZDX manuel d'utilisation

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Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Multitech MultiModem ZDX. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Multitech MultiModem ZDX ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Multitech MultiModem ZDX décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Multitech MultiModem ZDX devrait contenir:
- informations sur les caractéristiques techniques du dispositif Multitech MultiModem ZDX
- nom du fabricant et année de fabrication Multitech MultiModem ZDX
- instructions d'utilisation, de réglage et d’entretien de l'équipement Multitech MultiModem ZDX
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Multitech MultiModem ZDX ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Multitech MultiModem ZDX et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Multitech en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Multitech MultiModem ZDX, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Multitech MultiModem ZDX, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Multitech MultiModem ZDX. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    MultiModem ® ZDX Model MT5656ZDX-Series Voice/Data/Fax Modem User Guide[...]

  • Page 2

    Copyright and Technical Suppo rt Multi-Tech Systems, Inc. MT5656ZDX User Guide 2 User Guid e MT5656ZDX-Series PN S000248I Rev ision I This publicatio n may not be reproduced, in who le or in part, without prior expressed written permission from Multi-T ech Systems, Inc. All rights reserved. Copyright © 2003-9 by Multi-Tech Systems, Inc. Multi-Tech[...]

  • Page 3

    Table of Contents Multi-Tech Systems, Inc. MT5656ZDX User Guide 3 Contents Chapter 1 - Introducti on .............................................................................................................................. ................ 4 Product Descr iption ..................................................................................[...]

  • Page 4

    Chapter 1 – Introductio n Multi-Tech Systems, Inc. MT5656ZDX User Guide 4 Cha p te r 1 - I n tr o d u c ti o n Congratulatio ns on your purcha se of the Multi-Tech M T5656ZDX-Seri es modem. • The Multi-Tech MT5656ZDX modem i s your data/fax modem. • The MT5656ZDX-V offers your voice option. You have acquired one of the fine st intelligent dat[...]

  • Page 5

    Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 5 Cha p te r 2 - H a rd w are I n s t a l la t i o n This chapter show s you step-by-step ho w to set up your Multi-Tech modem, test it, and make your first calls. Ship Kit Contents • One MultiModem ZDX (M T5656ZDX) • One set of four self-adhesive rubber feet • [...]

  • Page 6

    Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 6 Technical Specifications The MultiModemZDX m odem meets the follo wing specification s: Trade Name MultiModemZDX TM Model Number MT5656ZDX Server-to-C lient Data Rates V.90 speeds when accessing a V.90 or V.92 serve r (actual speed depends on server capab ilities an[...]

  • Page 7

    Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 7 Cables One modular telephone cable Diagnostics Local analog loop, local digital l oop, remote digital l oop Speaker Speaker fo r call progress mo nitoring Speaker and Mic rophone Jack s MultiModemZDXV Manual C ontrols Power switch Environm ental Temper ature range 0[...]

  • Page 8

    Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 8 Overview – Connecting the Modem to Your System Turn off your computer. Placi ng the modem in a convenient location, connect it to your computer’s serial port, to the phone line, to AC power, and to your pho ne (phone is optional). MT5656ZDX Connections. MT5656ZD[...]

  • Page 9

    Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 9 A Note About Power Connection, Surge Protectors, and Lightning Power surges and other transient voltages on power lines, such as those c aused by lightning st r ik e s, ca n damage or destroy your modem. The refore, we recommend that you plug the m odem into a surge[...]

  • Page 10

    Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 10 Voice Connections (Voice option only) Voice Connections for Voice Models (Optional) Connect th e Modem to the Phone For voice-only calls, plug a pho ne into the modem’s P HONE jack. Connect the Microphone For voice mail or speakerphone a pplications, pl ug an una[...]

  • Page 11

    Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 11 Installing the Modem Driver If yo u us e Win dows 2000 or ne wer , you mu st in sta ll th e mode m dr iver . If you use a nother o perating syst em, see Appendix C. When operat ing the m odem under Windows, t he modem dr iver can be i nstalled by using the Pl ug an[...]

  • Page 12

    Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 12 Connecting to the Internet Your Multi-Tech mod em is your gateway to the Internet and the World Wide We b. To access the Internet and Web v ia you r modem, you must establish a dial-up account with an Internet ser vice provider ( ISP). To loca te an ISP ne ar y ou,[...]

  • Page 13

    Chapter 3 – Operation Multi-Tech Systems, Inc. MT5656ZDX User Guide 13 Ch apter 3 - Operation Like any modem, your Multi-Tech modem operates only under the control of a communicat ions program, suc h as the communications program included w ith your m odem. It also oper ates under other ge neral-purpose data communi cation programs, such as Windo[...]

  • Page 14

    Chapter 3 – Operation Multi-Tech Systems, Inc. MT5656ZDX User Guide 14 Configuring Your Software You may use either the communication program in cluded with your modem or a third-party program. Communication programs designed for Windows normally do not need to be manually c onfigured, since they obtain configuration information from Windows. T h[...]

  • Page 15

    Chapter 3 – Operation Multi-Tech Systems, Inc. MT5656ZDX User Guide 15 Sending a Fax With your dat a commu nications software, you can use your mo dem to send and receive fax es directly fro m your com pu ter . The following steps show you how to fax a document directly from a Windows application witho ut opening the data communi cations program.[...]

  • Page 16

    Chapter 4 – AT Commands Multi-Tech Systems, Inc. MT5656ZDX User Guide 16 Chapter 4 - A T Co mm ands See Commands Reference Guides AT Commands and Voi ce Commands are in the AT Comma nd Reference Guide. Fax Class 1 Commands and Fax Class 2 Commands ar e documented in separate F ax Reference Guides. All Reference Guides are included on the MT5656ZD[...]

  • Page 17

    Chapter 5 – Troublesho oting Multi-Tech Systems, Inc. MT5656ZDX User Guide 17 Ch apter 5 - Troubleshoot ing Your modem was thorou ghly tested at the factory bef ore it was shi pped. If you are unabl e to make a succes sful connection, or if you expe rience data lo ss or garbled chara cters during your connecti on, check the list of troubleshootin[...]

  • Page 18

    Chapter 5 – Troublesho oting Multi-Tech Systems, Inc. MT5656ZDX User Guide 18 The Modem Does Not Respond to Commands • Make sur e the modem is plugge d in and turned on. (See “None of the Indicators Ligh t.”) • Make sur e you are issuing the modem commands from the d ata communications program, either manually in terminal mode or automat [...]

  • Page 19

    Chapter 5 – Troublesho oting Multi-Tech Systems, Inc. MT5656ZDX User Guide 19 The Modem Dials But Cannot Connect There can be several reasons t he modem fails to make a connection. Possibilities include: • Lack of a physical connecti on to the telephone line. • A missing dial tone. • A busy signal. • A wrong number. • No modem at the ot[...]

  • Page 20

    Chapter 5 – Troublesho oting Multi-Tech Systems, Inc. MT5656ZDX User Guide 20 The Modem Disconnects While Online • If you have Call Waiting on the same p hone line as your m odem, it can interru pt your connection when someone tries to call yo u. If you have Call Waiting, disable it before each call. In most phone areas in North Ameri ca, you c[...]

  • Page 21

    Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT5656ZDX User Guide 21 Appendix A – R egu lator y Complianc e FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuan t to Part 15 of the FCC R ules. These limits are designed to p rovide reaso nable protection agains t harm[...]

  • Page 22

    Appendix B – Regulatory Compliance Multi-Tech Systems, Inc. MT5656ZDX User Guide 22 Canadian Limitations Notice Notice: The ringer equivalence number (REN) as signed to each termina l device provides an indication of the maximum nu mber of terminals allowed to be con nected to a telephone interface. The termination on an int erface may consist of[...]

  • Page 23

    Appendix B – Installing a Modem in Linux Multi-Tech Systems, Inc. MT5656ZDX User Guide 23 Appendix B – Instal ling a Modem in Linux This appendix explains how to ins tall a modem on a PC operating under the RedHat Linux 6 .2 operating sy st em . Ot he r versions of RedHat and other Linux operatin g systems should be simila r. Briefly, in Linux,[...]

  • Page 24

    Appendix B – Installing a Modem in Linux Multi-Tech Systems, Inc. MT5656ZDX User Guide 24 Calling the ISP 1. On the Task Bar at the b ottom of the screen, se lect the Gnome Footprint. 2. Select Internet from the menu. 3. Select RH PPP Dialer. 4. Select the co nnection nam e you entered i n step 5 of the previous se ction. 5 . 5. Click OK. That’[...]

  • Page 25

    Appendix C – Upgrading th e Modem Multi-Tech Systems, Inc. MT5656ZDX User Guide 25 Appendix C – Upgrading the Modem Your modem is controlled by semi-perma nent software, called firmware, which is stored in flash memory. Fir mwar e is nonvolatile; that is, it remains stored in memory when the modem is tu rned off. Howev er, it can be changed by [...]

  • Page 26

    Appendix C – Upgrading th e Modem Multi-Tech Systems, Inc. MT5656ZDX User Guide 26 Step 3: Download the Upgrade File 1. If you are not already at th e MultiMode mZDX firmware pag e of the Multi -Tech Web sit e, follow the pr oc edure in “Step 2: I dentify the Current Firmware.” 2. Download the upgrade file for your mo dem by clicki ng its nam[...]

  • Page 27

    Appendix D – Waste Electrical and El ectronic Equipment Directive (WEEE) Multi-Tech Systems, Inc. MT5656ZDX User Guide 27 Appendix D – W aste Elect r ical and Elect ronic Equipment Dire ctiv e (WEEE) Waste Electrical and Electroni c Equipment (WEEE) Directive The WEEE directive places an obligation on manufacturers, distributors and retailer s [...]

  • Page 28

    Index Multi-Tech Systems, Inc. MT5656ZDX User Guide 28 Inde x C Connecting th e Modem ..................................................... 8 D Dat a Rat es ........................................................................ 6 Dial-Up Networ king ......................................................... 12 F Front Panel .......................[...]