Palm 406-4555A-US manuel d'utilisation

® P alm ™ V ersaMail ™ Handbook for P alm ™ i705 Handhelds[...]

Copyright © 2002 Palm, Inc. All rights reserved. Gra ffiti, HotSync, M ultiMail, the Palm logo, PalmModem, Palm.Net, and Pa lm OS are registered tra demar ks of Palm , Inc. T he HotSync logo , Palm, a nd V ersaM ail are trademarks of Palm, Inc. Palm, Inc. u ses the Bluetooth trademarks under expr ess license fr om Bluetooth SIG, Inc. U.S.A. A ll o[...]

iii About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Chapter 1: Getting Started wi th Palm™ VersaMail™ Personal E-ma il Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Upgrading to the VersaMail applic ation . . . . . . . . . . . . . . [...]

Contents iv Setting outgoing mail opt ions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Adding a signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Testing your new account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Editin[...]

Contents v Setting preferences for g etting and deleting mail . . . . . . . . . . . . . . . . . . . . . . . 67 Adding or updating an Address Book entry directly from a mess age . . . . . . 68 Chapter 5: Synchronizing E-Mail Between the Handhe ld and the Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Configuring an [...]

Contents vi Adding ESMTP to an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Copying text from an e-mail message for use i n other applicati ons . . . . . . . 120 Using the command bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 E-mail header details . . . .[...]

1 About This Book W ith Palm™ V ersaMail™ pers onal e-mail soft ware, you can send, r e ceive, and manage e-mail on your handheld. Palm™ V ersaMail™ Handboo k for Palm™ i705 Handhelds shows you how to install version 2. 0 of the V ersaMail applic ation, describes the va rious mail accounts, and expla ins how to use the many e-mail featur [...]

About This B ook 2[...]

3 CHAPTER 1 Getting Started with P alm ™ V ersaMail ™ P ersonal E-mail Software Palm™ V ersaMail™ personal e- mail softwar e is the newest of fering in the line of Palm personal e-mai l softwar e applications. Formerl y known as MultiMail ® softwar e, the V ersaMail application contai ns new featur es that ma ke sending and r eceiving e-ma[...]

Chapter 1 Get ting Star ted with P alm ™ V er saMail™ P ersonal E-mail S of tw are 4 Insta lling the V ersaMail appli cation T o i nstall the V ersaMail application on your handheld, you must have a ctivated your Palm i705 handhel d. If your handheld has not been activ ated, see the Handbook f or the Pal m i705 Se ries Handhe ld befor e continu[...]

Upgrading to the V er saMail applic ation 5 3. When prompted, select username of the handheld to which you want to install the V ersaMail a pplication. 4. Click Next. 5. (Optional) Select the Pal m Desktop Link 1.2 check box. If you ar e using Micr osoft Outlook to access an Exchange corporate e-mail account and want to secur ely access your busine[...]

Chapter 1 Get ting Star ted with P alm ™ V er saMail™ P ersonal E-mail S of tw are 6 7. Be sur e that the handheld is in the cradle and that the cable is properly atta ched to your computer , and then clic k Finish. 8. Follow the onscre en instructions for performing an initial HotSync ® operation. The HotSync operation updates the V ersaMail [...]

S ync h ronizing an e xisting usernam e 7 T o install th e V ers aMail application (Mac users) : 1. Locate and double-cli ck the file “versamail _i705_mac.” 2. When prompted, select username of the handheld to which you want to install the V ersaMail a pplication. 3. Click OK. 4. Pr ess the HotSync button ™ on your handheld to perform an in i[...]

Chapter 1 Get ting Star ted with P alm ™ V er saMail™ P ersonal E-mail S of tw are 8 Upgrading a MultiMail data base Y ou can upgrade any mai l database that you c reated i n an earlier version of the MultiMail appl ication in or der to use the database with the V ersaMail applic ation. T o upgrade an exis ting e- mail databas e for u se with t[...]

9 CHAPTER 2 Using Y our P alm ™ W ireless E-Mail Account After you have in stalled Pa lm™ V ersaMail™ personal e-mail sof twar e version 2.0 on your Palm™ i705 handheld, you ar e r eady to use t he many wir eless e-mail featur es. As part of yo ur paid subscription to consumer Palm.Net ® wir eless service, a wirele ss e-mail acco unt is cr[...]

Chapter 2 Using Y our Pa lm™ Wireless E-Ma il Account 10 Y our wir eless e- mail account feat ures push e-mail. E-mai l messages r eceived into your Palm W ire less acco unt are pushed to your handheld, so that they ar e r eady for you to r ead them. Y our handheld notifies you of new messages by blinking an indicator light, b eeping, or vibratin[...]

V iewing your P alm.com Inbo x on yo ur handheld 11 4. T ap th e e-ma il’s subject to r ead the message. TIP Y ou can c hange whic h columns appear in the Inbox and how messages are sorted. See “Managing columns in t he folder ’ s list view” in Cha pte r 4 for m ore information. Receivi ng e-mail not ification When a new message arrives i n[...]

Chapter 2 Using Y our Pa lm™ Wireless E-Ma il Account 12 T o vie w the Reminder s list : ■ T ap the blinking asterisk in the upper -left c orner of any scr een. If you ar e using the V ersaMail application and you r eceive new e-mail messages, they filter into the Inbox. As you work with e-mai l messages in the Inbox, the Reminders lis t doesn?[...]

V iewing your P alm.com Inbo x on yo ur handheld 13 Setting notifi cation options for y our P alm.com a ccount For your Palm.com account, you can t urn the notification sound on or off to determine which messages tri gger an alert. T o set noti ficati on o ption s: 1. Pr ess the V ersaMail button on your handheld. 2. T ap the Menu icon . 3. T ap Op[...]

Chapter 2 Using Y our Pa lm™ Wireless E-Ma il Account 14 4. T ap the Notify Sound pick list a nd select a sound. The handheld plays a brief demonstration of the sound. W ith the sound turned off , the indicator light goes on or the handheld vibrates if you select ed one of those options (see t he next section). 5. T ap OK. Maki ng y our handhe ld[...]

V iewing your P alm.com Inbo x on yo ur handheld 15 Creating a notifi cation filt er for e-ma il y ou receiv e in y our P alm.com acc ount For your Palm.com wir eless e-mai l account only , you can cr eate and use a notification filt er to limit the e-mail messages that tri gger an alert fr om your handheld. The notificati on filter doesn’t filte[...]

Chapter 2 Using Y our Pa lm™ Wireless E-Ma il Account 16 When you use this notification f ilter , only e-mail mat ching these conditions pr ompts a notification al ert on your handheld. 7. T ap OK. V ie wing y our P alm.com e-mail on th e Internet Y ou c an access your Palm.com e-mai l on any desktop computer with a web browser . T o acces s your[...]

Deleting mes sages from you r P alm.com account 17 Deleting m essages from your P alm.com account The Delete Msgs on Server setting i n the Pr efer ences ensur es that messages ar e deleted fr om t he server after you empty the trash on your handheld. If you do not use this sett ing, you should occasionally acces s your Palm.com e- mail acc ount on[...]

Chapter 2 Using Y our Pa lm™ Wireless E-Ma il Account 18 V ie wing P alm.com e-mail through Microsoft Outlook Y our Pal m.com e-mail a ccount is a POP a ccount. Y ou can access it from a deskt op computer with Micr osoft Outlook and an active Internet connecti on. NO TE Y our P alm.com e-mail can also be viewed through other e-mail applications, [...]

Collecting e-mail from ot her POP3 ac counts into your P alm. com account 19 Collecting e-mail from other POP3 accounts into y our P alm.com account Y ou c an collect e-mail f r om your other mail accounts, such as Y ahoo or Earthlink, into your Palm.com account, so that you have acce ss to all your e-mail in one account. T o collect e-ma il fr om [...]

Chapter 2 Using Y our Pa lm™ Wireless E-Ma il Account 20 9. (Optional) Set an option to specify that the original e-mai l is deleted fr om your POP account after it is collected. 10 . Specify how often e-mail should be c ollected fr om this POP account: daily , hourly , every 15 minutes, or ev ery 5 minutes. 11 . Click OK. For warding e-mail from[...]

21 CHAPTER 3 Setting Up and Managing Other E-Mail Accounts W ith Palm™ V ersaMail™ personal e-ma il softwar e, you can acces s e-mail ac counts fr om other e-mail pr oviders, such as Earthlink or Y ahoo. Some companies may also allow acc ess to corporate e-mai l with the appropria te mail server configuration; see “Accessing corporate e-mail?[...]

Chapter 3 S et ting Up and Managing Other E-Mail Acc ounts 22 ■ Network: Y ou choose th is connectio n method if you want to cr eate a conn ection to an e-mail pr ovi der without using Palm W ire less—for example, if you will send and r eceive e- mail messages fr om your h andheld using an external modem that i s connected to a phone j ack on t[...]

Creating an e -mail acc ount using the P alm Wireless conne ction 23 5. Do the foll owing: If the V ersaMail appl ication knows the pr otocol for the ma il service you selected, it displays the corr ect pr otocol. 6. Ta p N e x t . Entering t he accoun t username and pass w ord In the next part of the V ersaMail Account Se tup, you enter the userna[...]

Chapter 3 S et ting Up and Managing Other E-Mail Acc ounts 24 2. T ap the Password box, and then enter your passwor d. The Passwor d box displays the wo rd “Assigned” to indicate that a pass word has b een entered. 3. Ta p O K . 4. Ta p N e x t . Entering t he name o f the incomi ng and outgoi ng mail se rver Y ou need to enter your e-mail addr[...]

Creating an e -mail acc ount using the P alm Wireless conne ction 25 5. Do one of the following: – T o accept t hese mail options and begin using the V ersaMail appli cation, tap Done. This takes you to the Inbox of the account you just s et up. See Chapter 4 for information on get ting and sending e-mail. – T o set up additional mail options, [...]

Chapter 3 S et ting Up and Managing Other E-Mail Acc ounts 26 2. T ap Next. Setting outgoing ma il optio ns Outgoing mail options ar e the same for POP and IMAP acc ounts. T o set outgoing mail option s: 1. (Optional) Do any of the following: 2. Ta p N e x t . POP acco unts IMAP accoun ts Displa y Name Enter the name you want to appear on your outg[...]

Editing e-ma il account s 27 Adding a si gnatur e If you want, you can add a si gnature to each e-mail m essage you send. For example, you can enter your name and telephone number so that they a ppear in each message you send. T o add a per sonal signatur e: 1. T ap the Attach Signatur e to messa ges check box, and then enter the t ext of the signa[...]

Chapter 3 S et ting Up and Managing Other E-Mail Acc ounts 28 3. Select Account Setup. 4. T ap the name of the account t o edit, and then tap Edit. T o edit an ac count : 1. On the Account Setup scr een, change any of the following: If the V ersaMail appl ication knows the pr otocol for the ma il service you selected, it displays the corr ect pr ot[...]

Editing e-ma il account s 29 Changin g the account username an d pass w ord In the next part of V ersaMail Account Setup, you can change the username and/or password f or this account. T o edit the account use rname and pa ssword: 1. (Optional) Enter a new username for accessing your e-mail. This is generally the part of your e-mail address that ap[...]

Chapter 3 S et ting Up and Managing Other E-Mail Acc ounts 30 If the V ersaMail appli cation knows the incoming mail server name based on the mail servic e you selected, the corr ect s erver name is displayed. 3. (Optional) Enter the new or correct name of your outgoing (SMTP) mail server , such as smtp.mail .yahoo.com. If the V ersaMail applica ti[...]

Editing e-ma il account s 31 – (POP account only) T o get e-mai l on your handheld but also leave it on the server so you can view it later on your desktop, select the L eave mail on server check box. For example, if you crea te an account to r eceive e-mail fr om your Y ahoo account and sel ect this option, your ol d Y ahoo e-mail is still visib[...]

Chapter 3 S et ting Up and Managing Other E-Mail Acc ounts 32 2. Ta p N e x t . Editing a sig nature If you added a si gnature to the e-mail messa ges you send, you can edit the signatur e. For example, you can change your name or the tel ephone number that appears in each messag e you send. T o add a per sonal signatur e: 1. T ap the Attach Signat[...]

Deleting an e -mail ac count 33 This signatur e is attach ed to all your outgoing e-mail. For Pal m.com accounts only , the following default signatur e is included with all outgoing messages: Y ou c an use this default signatur e, a dd additional text to this signatur e, or delete it and enter your own signatur e information. 2. Ta p O K . Deletin[...]

Chapter 3 S et ting Up and Managing Other E-Mail Acc ounts 34 5. T ap Y es in the Delete Confirmation dialog box to delete the account a nd all associated e- mail messages. 6. Ta p O K . After you perform the next HotSync operation, the memory associated with an account is r elease d.[...]

35 CHAPT ER 4 Getting, Sending, and Managing E-Mail Getting and sendi ng mail on your handheld is ea sy and helps you keep your business and persona l life or ganized. Y ou can get and send mail b y simply tapping one button on the handheld. Y ou c an manage the messages in your mail accounts by moving mess ages between folders, deleti ng old mail [...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 36 Getting e-mail by subj ect or gett ing the enti re messa ge When you get e-mai l messages, you ca n choose to get the subje ct only or to get the entir e message. Y ou can also use the Details dialog b ox to select options for getting unr ead e-mail only , downloading attachments, and using fi[...]

Get ting and rea ding e-mail 37 NO TE The maximum size of an incoming message is 5KB by default. The maximum message size that you can retrieve using a P alm Wireless connection is 60KB for the body text and any at tac hments. The maximum message size that you can retrieve using a network connection is 60KB for the body text and 2MB total, includin[...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 38 Icons in P alm™ V ersaMail™ person al e-mail softwar e The icons to the left of a message in the Inbox indi cate the message’s status. Reading e-m ail T o read e-mail , tap the e-mail message in the Inbox or the folde r where the message is located. How the message appears depends on whe[...]

Get ting and rea ding e-mail 39 If the downloaded message exceeds your maximum message s ize, only a partial message is dis played. T ap the More button to se e another portion of the message equal to yo ur maximum message si ze. Continue tapping the Mor e button until you see the entir e body of the messa ge. For example, if your maximum messa ge [...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 40 V iewin g other fol ders Y ou can easi ly switch fr om the curr ent folder to view messages in other fol ders. T o vie w ot her f older s: 1. T ap the folders pick lis t in the upper -right corner of the scr een. 2. T ap the folder you want to vie w . Manag ing columns in the folder’ s list [...]

Get ting and rea ding e-mail 41 T o cha nge the size of a column in the fo lder’ s list view: 1. T ap and hold the stylus on the column di vider . 2. Drag the column di vider to change the width of the column. Moving e-mail b etween f olders Y ou c an move one or mor e e-mail messages between folders. T o move one e-mail: 1. T ap the folders pick[...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 42 3. Select the destination f older fr om the list . TIP Y ou can also move a single e-mail message from within the body of the me ssage by making the command bar str ok e in the Graf fiti ® writing area, tapping the folder icon, and selec ting the destination fo lder from the pic k list. S ee [...]

Get ting and rea ding e-mail 43 3. Do one of the following: – T ap the Menu icon , and then tap Move T o on the Message menu. – T ap the message icon next to any one of the selected messages, and then tap Move T o on the pi ck list. 4. Sele ct a des tin ati on f olde r f rom the f old er p ic k lis t. 5. If you ar e moving the messages using th[...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 44 Creatin g and edit ing f older s wi th a Palm Wireless conne ction For accounts that use a Palm W ireless c onnection, the pr ocedure for cr eating and editing folders i s identical for POP and IMAP e- mail accounts. T o create and edit e-mail folder s for a Palm W ireless conn ection: 1. T ap[...]

Get ting and rea ding e-mail 45 Creatin g and edit ing f older s wi th a net work c onnect ion For accounts that use a network connection, the pr ocedure for cr eating and editing folders varies slightly betwee n POP and IMAP e-mail accounts. T o create a nd edit e-mail folder s fo r a Palm Wireless connec tion: 1. T ap t he folders pick list i n t[...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 46 – T o delete a folder , tap the folder name from the list on the scr een and then tap Delete. For IMAP accounts only , select the check box if you also wa nt to delete the fol der on your e-mail provider ’s mail server , and then tap OK. For POP accounts, the fol der is deleted imme diatel[...]

Creating and s ending new e-mail 47 Address ing a mess age by typing the a ddress Y ou c an addr ess a message by entering the complete addr ess. T o ent er th e add res s: 1. In the New Message scr een, tap T o and enter the addres s. For multiple r ecipients, ty pe a semicolon (;) and then a space betwee n recipient names. NO TE If you enter a co[...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 48 3. T ap the addr ess you want, and then tap Add. 4. Repeat steps 2 and 3 to add mor e addre sses. 5. Ta p D o n e . 6. T o enter an addr ess in the cc: or the bcc: f ield, tap the field name and follow the steps given for the T o field. Using Sma rt Add ressing to ad dress a messa ge Smart Add[...]

Creating and s ending new e-mail 49 4. T ap Advanced. 5. T ap the Enable Sma rt Addr essing check box to turn Smart Addr ess ing on or of f. A checkmark means it i s turned on. 6. Ta p O K . Composing an d sendin g e-mail After you enter your r ecipient addr esses, you ca n compose the r est of the e-mail message. T o compose t he re st of t he e- [...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 50 T o acc ess the editing featur es available on the Edit menu, tap the Menu icon . The first character of each se ntence is automatical ly capitalize d for you. 3. (Optional) T ap the Menu icon , tap Options, and then select Add Attachments. See “ Attaching files to e-mai l” lat er in th is[...]

Creating and s ending new e-mail 51 5. T ap the Attach Signatur e check b ox to select it. 6. Enter your signature information. For Palm.com accounts only , the following default signatur e is incl uded with all outgoing messages: Y ou ca n use this default signatur e, add additional text to this signatur e, or delete it and enter your own signatur[...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 52 3. T ap the Forward b utton (labeled Fwd). 4. T ap T o. 5. Enter or look up the r ecipient addr ess. See the pr ocedur e for cr eating new e-mail earlier in t his chapter for mor e information on addr essing messages. 6. (Optional) Enter some text desc ribing the forwar ded message. 7. T ap Se[...]

Creating and s ending new e-mail 53 3. In the Reply Options dialog box, select choices for r eplying to the sender only or to all e-ma il rec ipients, and for including orig inal message text. 4. Ta p O K . 5. Enter a r eply . 6. T ap Send to send the message now , or tap Outbox to send it later . T o reply to an e-ma il message from the fold ers l[...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 54 4. Ta p O K . The e-mail is addressed. 5. Enter a r eply . 6. T ap Send to send the message now , or tap Outbox to send it later . Working with attachments Y ou can easily download, view , save, and send a ttachments with e -mail messages. V iewin g attac hments on y our handheld At times e-ma[...]

W orking with a ttac hments 55 Among the types of attac hments you can r eceive ar e the fol lowing handheld application files: ■ Addr ess Book entries ■ Date Book appointments ■ T o Do list items ■ Memos NO TE The maximum message size that you can retr ieve using a P alm Wireless connection is 60KB for the body text and any at tac hments. [...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 56 2. Click the paper clip ico n in the upper-right corner . If Download Attachments is selected in V ersaMail Pr eference s, any attachments t hat do not cause the message to exceed the maximum message size are downl oaded. For example, if the maximum message si ze is 5KB and you download a m es[...]

W orking with a ttac hments 57 Savin g attac hments to an expans ion card If you have pur chased an expansion card that pr ovides extra memory , you can save downloaded attachment s to the expansion car d. T o save an a ttachme nt to an exp ansion ca rd: 1. Insert the expansion car d into the slot on your handheld. 2. Follow the pr ocedur e for dow[...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 58 T o attach a f ile to a mess age: 1. T ap the Menu icon . 2. T ap Options. 3. T ap A dd Attachment. 4. T ap the T ype pick list and select the fil e type. All files of the selected type a ppear in the T ype bo x. For example, if you selec t Appointments (.vcs) , you can tap Date Book to see a [...]

W orking with a ttac hments 59 The selected fi le appears in the Attachments box. 6. Repeat steps 4 and 5 f or each attachment you want to add, and then tap D one. TIP T o delete an attac hment from an e-ma il message, tap the a t tac hed file in the At tac hments bo x and then tap Delete. 7. T ap Send or Outbox. Uploadin g attac hments fro m an ex[...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 60 6. T ap the T ype pick list and select the fil e type. Only file types that corres pond to the types of fil es on the car d will be displa yed on the list. For exa mple, if he car d contains only W ord docs and Address Book entries, only the fil e types “doc” and “vCar d” will b e list[...]

Deleting mes sages 61 F or wa rding an att achment Y ou c an include attachments on any message you forwar d, up to the maximum message size. T o forward a message with an att achment : 1. T ap the folders pick lis t and select the fold er that contains the e- mail message you want to forward. 2. T ap the e-mail message to display it. 3. T ap the F[...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 62 T o delete one or mor e messag es: 1. T ap the folders pick lis t and select the fold er that contains the mess ages you want to delete. 2. Do one of the following: 3. Do one of the following: – T ap the message icon next to a selec ted e-mail message, and then tap Delete. – T ap the Menu [...]

Deleting mes sages 63 T o delete mess ages before a cert ain dat e: 1. T ap the Menu icon . 2. T ap D elete Old. 3. T ap the Folder pick list a nd select the folder that c ontains the messages you want to delete. 4. T ap the Older than pick list, and then tap One W eek, One Month, or Choose Date. If you tap Choose Date, select a date f rom the cal [...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 64 6. (Optional) T ap Also delete message( s) on server if you want to dele te the messages fr om the s erver at the time they are del eted fro m your handheld. 7. T ap OK. Emptying the trash Deleted e-mai l accumulates in the T rash folder and takes up space on your handheld. T o increa se memor[...]

Marking me ssages a s read or unread 65 NO TE For your P a lm.com account, you should routinely delete message s on the server because the server stores only a maximum of 5 MB. Man y other e-mail pro vider s, suc h as Y ahoo, have siz e restrictions for mail storage. If your mailbox on the server becom es full, new inc oming messages are returned t[...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 66 3. T ap Mark Read or tap Mark Unr ead. TIP T o mar k multiple messag es, tap the bullets ne xt to the messa ges you want to mark, tap the Menu icon , and then tap Mark Read or Mark Unread. 4. T ap Handheld to mark the messages now as r ead on your handheld. T ap Both to mark the messages on b [...]

Set tin g preferenc es for get ting an d deletin g mail 67 Setting preferences for getting and deleting mail V ersaMail Pr efe rences dete rmine how the V ersaMail applic ation gets, sends, and deletes e-ma il. T o set mail pre ferenc es: 1. T ap the Menu icon . 2. T ap Options. 3. Select Pr efer ences. 4. Choose pr efer ences: Get Enables you to r[...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 68 Adding or updating a n Address Book entry directly from a message Y ou c an add or update an e-mail a ddr ess in the Addr ess Book dir ectly fr om the body of a r ecei ved e-mail mes sage. T o add a new Addr ess Book en try: 1. On the Message scr een, tap the Menu ic on . 2. T ap Options. 3. T[...]

Adding or updati ng an Address Book entry directl y from a m essage 69 NO TE Y ou are prompted to either update an existing Address Book entry or c reate a new one only if the e-mail addre ss you are attempt ing to enter into your Address Book is dif ferent from the one already in the A ddress Book for the sender ’ s name. If the name and e-mail [...]

Chapter 4 Get ting, S e nding, and Ma naging E-Mai l 70[...]

71 CHAPT ER 5 Synchronizing E-Mail Betw een the Handheld and the Desktop T o manage your e- mail on your desktop as well as on your handheld, you can synchr onize an e-mail account on the handheld with an e-mail a pplication on the desktop. Y ou can use many popular e-mail applica tions, called clients , such as Micr osoft Outlook, Eudora, Lotus No[...]

Chapter 5 S ync hronizing E-Ma il Between the Ha ndheld and the Des ktop 72 3. Select V ersaMail in the Cond uit list. 4. Click Change. 5. Select Synchr onize Active Accounts, and t hen select the Set As Default check box. NO TE If you do not select the Se t As Default c hec k box, you will need to select S ync hronize Active A ccounts eac h time y[...]

S etti ng sync hronization op tions and acc ount set tings 73 3. Select the account to configur e fr om the Accounts dr op-down list . The tab with the account’s nam e and settings, such as Business Settings or Y a hoo Settings, is displayed. 4. Select the option Check this box to synchr onize this mail account when you perform a HotSy nc operati[...]

Chapter 5 S ync hronizing E-Ma il Between the Ha ndheld and the Des ktop 74 A 0 value generates a s ecurity key during the next and each subsequent HotSync operation. Befor e selecting Enable Key Expiration, you should get all messages on your handheld. When you enable key expiration, the next HotSync operati on creat es additional se curity . If y[...]

S etti ng sync hronization op tions and acc ount set tings 75 Mail Client A ction Microsof t Exc h ange 5.0 or later S elect a MAPI profile to access the mail ser ver . The conduit c hec ks for any existing M API profiles and displays them in the list. Enter your password for Exc hange. Microsof t Outlook 97 or later S elect the MAPI profile to acc[...]

Chapter 5 S ync hronizing E-Ma il Between the Ha ndheld and the Des ktop 76 NO TE A profile contains configuration information, suc h as the location of incoming e-mail, your per sonal address book, and other information services that you can use. The profile may be MS Exc hange Set tings, your name, or something dif ferent. F or more information o[...]

S etti ng sync hronization op tions and acc ount set tings 77 8. Select the folder synchronization you want: – Sel ect the Synchronize the Inbox check box to synchroniz e the Inbox during the next HotSync operation. – Sel ect the Synchr onize the Outbox chec k box to send any e-mail in the handheld’s Outbox during the next HotSync operation. [...]

Chapter 5 S ync hronizing E-Ma il Between the Ha ndheld and the Des ktop 78 Configuri ng Micro soft Outlo ok Y ou c an synchronize Mi cr osoft Outlook 97/98/2 000/XP with an e-mail ac count in the V ersaMail application, but you must set Micr osoft Outlook as the default mail handler . Y ou must check your username and password. T o configure Micro[...]

S etti ng sync hronization op tions and acc ount set tings 79 3. Select Outlook Expr ess as the def ault e-mail pr ogram. 4. Click OK. TIP Y ou can al so mak e Outlook Express the default mail handler within the e-mail application. From the T ools menu, sele ct Options. Clic k the General tab, and then clic k Make Default. IMPOR T ANT Outlook Expre[...]

Chapter 5 S ync hronizing E-Ma il Between the Ha ndheld and the Des ktop 80 Converting attached files Y ou c an use attachment conversion plug-ins to convert attached fil es that you ar e sending or rec eiving . Documents T o Go plug-in s ar e automatic ally conf igur ed; you must install Doc uments T o Go on your desktop computer and on your handh[...]

Conve r ting atta c hed files 81 6. Click the Attachment Conversion tab. 7. Plug-in types ar e listed i n the left column. I f the plug-in is selected, the right column shows the name of the company s upplying the plug-in. If a plug-in is not selected, the right c olumn r eads Not Selected. NO TE The drop-down lists in the right column display only[...]

Chapter 5 S ync hronizing E-Ma il Between the Ha ndheld and the Des ktop 82 Synchronizing an account T o s ynchroniz e accounts, you must set the HotSync ac tion for V ersaMail in the HotSync Manager . Y ou can, however , exclude e-mail accounts fr om a HotSync operation. TIP If you don ’t want an account sync hronized, deselect the c hec k box S[...]

83 CHAPTER 6 Going Be y ond the Basics Y ou use many Palm™ V ersaMail™ personal e-mail s oftwar e featur es, such as getting and sending e-ma il, daily . Other features ar e use d less fr equently but ar e especially v aluable in certain situati ons. For example , filtering e -mail is helpf ul if you ar e traveling and want to recei ve messages[...]

Chapter 6 Going Bey ond the Basic s 84 Managing mail filters Filters pr ovide ef ficie nt ways to manage e-m ail re trieval and storage. When you tap Get Mail or Get & Send, filters determi ne which e-mail messages ar e downloaded to your handheld and in which folder the downloaded messages ar e stor ed. For example, you may want to fi le e-mai[...]

Managing m ail filters 85 5. Use the If the pi ck lists to cr eate crit eria for the filter . The thre e pick lists and the edit line combine to cr eate a statem ent that identifies the type of e-mai l and where you want the e- mail stor ed. For example, a filter might r ead, “If the [Subjec t] [Contains] sales mee ting, Then get mail and move to[...]

Chapter 6 Going Bey ond the Basic s 86 T urning fi lters on and off By default, a f ilter that is turned on or that is selected af fects al l subsequent downloads of e-mai l until you deselect i t. More t han one filter can be in ef fect at once. Befor e you download e-mail, be sur e to turn on the filters you want and turn of f those you don’t w[...]

Creating a sy nc hronize- only acco unt 87 Editing or d eletin g a filter Y ou c an edit a filter and c hange its name or the criteria i n the filter . T o edit or de lete a filter : 1. T ap the Menu icon . 2. T ap Options, and then tap Filters. 3. T ap the name of the filter . 4. Do one of the following: – T o edit the filter , r evise your entr[...]

Chapter 6 Going Bey ond the Basic s 88 T o create a synchronize-only e- mail account: 1. T ap the Menu icon . 2. Ta p A c c o u n t s . 3. Select Account Setup. 4. Ta p N e w. 5. Do all o f the following: A ccount Name Enter a descriptive nam e for this account, such as “M y Y ahoo.” Mail Servic e T ap the Mail Service pick li st, and select th[...]

Creating a sy nc hronize- only acco unt 89 6. On the same scr een, selec t the Synchronize Only Account check box. 7. Ta p N e x t . Entering t he accoun t username and pass w ord In the next part of the V ersaMail Account Se tup, you enter the username and password f or this account. T o enter the accoun t use rname a nd password: 1. Enter the use[...]

Chapter 6 Going Bey ond the Basic s 90 Entering t he name o f the incomi ng and outgoi ng mail se rver Y ou need to enter your e-mail addr ess f or the account you ar e access ing, as well as the name of the incoming a nd outgoing mail serve rs. T o enter mail server settings : 1. If you chose a pr econfigur ed servi ce fr om the Mail Services pick[...]

Creating a sy nc hronize- only acco unt 91 Setting mail retri ev al opt ions for a POP or IMAP accoun t The next V ersaMail Setup scree n displays dif ferent options, depending on whether your mail service uses a POP or IMAP pr otocol. T o set mail retrieval server opti ons for a POP or IM AP account: 1. (Optional) Select a ny of the following: –[...]

Chapter 6 Going Bey ond the Basic s 92 Setting outg oing mail opti ons Outgoing mail options ar e the same for POP and IMAP acc ounts. T o set outgoing mail option s: 1. (Optional) Do any of the following: 2. Ta p N e x t . Displa y Name Enter the name you want to appear on your outgoing messages, such as “ Joe Smith.” Rep ly T o Ad dress Enter[...]

S et ting up an account w ith a netwo rk connecti on 93 Adding a si gnatur e If you want, you can add a si gnature to each e-mail m essage you send. For example, you can enter your name and telephone number so that they a ppear in each message you send. T o add a per sonal signatur e: 1. T ap the Attach Signatur e to messa ges check box, and then e[...]

Chapter 6 Going Bey ond the Basic s 94 Befor e you can set up a network e-mail account, you must do the foll owing: ■ Establish the account with a ne twork pro vider: Common network pr oviders include Internet service prov iders (ISPs) such as Earthli nk and Prodigy . A pr ovider can also be a wireles s GSM or GPRS carrier such as V oiceStre am, [...]

Creating a ne twork e -mail acco unt 95 3. Select Account Setup. 4. Ta p N e w. 5. Do all o f the following: 6. Ta p N e x t . A ccount Name Enter a descriptive nam e for this account, such as “M y Y ahoo.” Mail Servic e T ap the Mail Service pick li st and select the pr ovider to which you are connecting. Sel ect Other if your ISP is not liste[...]

Chapter 6 Going Bey ond the Basic s 96 Entering t he accoun t username and pass w ord In the next part of V ersaMail Account Setup, you enter the username and password for this account. T o enter the accoun t use rname a nd password: 1. Enter the username you use to access your e-mail. This is ge nerally the part of your e-mail addr ess that appea [...]

Creating a ne twork e -mail acco unt 97 2. Enter the name of your incoming ( POP) mail server , such as pop.mail.yaho o.com. If the V ersaMail appli cation knows the incoming mail server name based on the mail servic e you selected, the corr ect s erver name is displayed. 3. Enter the name of your outgoing (SMTP) mail server , such as smtp.mail.yah[...]

Chapter 6 Going Bey ond the Basic s 98 – (POP account only) T o get e-mai l on your handheld but also leave it on the server so you can view it later on your desktop, select the L eave mail on server check box. For example, if you crea te an account to r eceive e-mail fr om your Y a hoo account and you selec t this option, your old Y ahoo e-mail [...]

Creating a ne twork e -mail acco unt 99 2. Ta p N e x t . Adding a si gnatur e If you want, you can add a si gnature to each e-mail m essage you send. For example, you can enter your name and telephone number so that they a ppear in each message you send. T o add a per sonal signatur e: 1. T ap the Attach Signatur e to messa ges check box, and then[...]

Chapter 6 Going Bey ond the Basic s 10 0 Setting V ersaMai l connect ion prefer ences In V ersaMail Pr efer ences, s ome pr efer ences ar e specifical ly for accounts that use a network connection. T o set netwo rk c onnect ion prefer ences: 1. T ap the Menu icon . 2. T ap Accounts and select the acc ount with the network connection. 3. T ap Option[...]

S ettin g netwo rk and conne ction pref erences 101 T esting y our new accoun t When you have finished sett ing up a new e-mail account, the V ersaMail application di splays the account’s Inbox. Y ou ca n test whether the e-mail account is set up a nd working pr operly by tapping Get Mail. See “Getting e-mail b y subject or getting the entir e [...]

Chapter 6 Going Bey ond the Basic s 10 2 settings for that connect ion. Y ou can c reate or ac cess as many servic es on your handheld as you choose. Y our handheld inc ludes a number of service s whose settings ar e pr econfigur ed. Y ou have three options i n setting up a service: ■ Select an existing servic e that is prec onfigured on your han[...]

S ettin g netwo rk and conne ction pref erences 10 3 T o enter a use rname: ■ In the Pr efere nces scr een, tap the User Name field a nd enter your username. Enterin g a p assword The Passwor d box identifies the passwor d you use to log in to your network service pr ovider . Y our entry in this fiel d determines whether your handheld pr ompts yo[...]

Chapter 6 Going Bey ond the Basic s 10 4 Selec ting a conne ction The Connection field on the Network Pr efer ences scr een enables you t o select the default method you want to use to connect to your ISP or to a dial-in server . As with services, your ha ndheld includes a number of pr econfigur ed connection types that contain default se ttings. Y[...]

S ettin g netwo rk and conne ction pref erences 10 5 For example, if you dial 5 55-555-5555 to log in to your Earthlink IS P account, enter that phone number . 3. If you need t o enter a pr efix or to disable call waiting, skip to those pr ocedur es. Otherwise, tap OK. Enterin g a p refix A pre fix is a number that you dial befor e the telephone nu[...]

Chapter 6 Going Bey ond the Basic s 10 6 T o disable ca ll waitin g: 1. In the Phone Setup scr een, tap the Disabl e call waiting check box to select it. 2. Enter the code to disabl e call waiting on the Di sable call waiting li ne. Each telephone company assi gns a code to dis able call waiting. Contac t your local telephone com pany for the appr [...]

S ettin g netwo rk and conne ction pref erences 10 7 Setting connection preferenc es The Network Pr eference s scr een enables you to use a pr ec onfigured c onnection type for each servic e you select or cr eate. Y ou can also choose to edit the settings of a pr econfigur ed connection type or to creat e a new connection type. Use the Connection P[...]

Chapter 6 Going Bey ond the Basic s 10 8 4. Select IR to Phone and ta p Edit. 5. Ta p D e t a i l s . 6. T ap the Speed pick list and se lect the appr opriate speed. 7. Enter the initializa tion string supplied by the doc umentation for the modem attached to your m obile phone, if necessa ry . 8. T ap OK, and then tap OK again to save the configura[...]

S electing a d if ferent servi ce for a given e-mail acco unt 10 9 T o set up a service for a given e -mail ac count (differ ent from the d efault service for your ha ndheld ): 1. Fr om the Inbox of the account you want to swit ch, tap Get Mail or Ge t & Send. 2. Ta p D e t a i l s . 3. T ap the Always connect using check box. A pick list of av[...]

Chapter 6 Going Bey ond the Basic s 11 0 When you exit the V ersaMail applicati on, the new service disconnects . When you r eopen the application, the e-mail account you selected ( Earthlink in this example) continues to connect using the new connection (My PalmModem in this example) until you either select a new service or deselect the Always con[...]

Managing m ail set tings 111 T o cha nge the protoc ol type: 1. In the Server Settings scr een, tap the Pr otocol pic k list, and then tap POP or IMAP . 2. Ta p O K . T o change your username or pa ssword: 1. In the Server Settings scr een, enter a new username. Y our username is typically the first part of your e- mail addr ess, which appe ars bef[...]

Chapter 6 Going Bey ond the Basic s 11 2 T o set a defau lt service for this account (diff erent fr om the defau lt service for your handheld): 1. In the Server Settings s creen, tap t he Always connect using check box. 2. Select the connection type you want fr om the Services pick l ist. 3. Ta p O K . NO TE Select this option only if you w ant a g[...]

Managing m ail set tings 11 3 T o change e- mail address /mail server s ettings: 1. In the Server Settings s creen, tap D etails. 2. T ap the Options pick list and s elect Addr ess/Servers. 3. Edit any of the fol lowing: 4. Ta p O K . E-mail A ddr ess Enter the e-mail addr ess of the account you ar e acc essing, such as examplename@yahoo. com. Inco[...]

Chapter 6 Going Bey ond the Basic s 11 4 T o change incoming mail server set tings: 1. In the Server Settings s creen, tap D etails. 2. T ap the Options pick list and s elect Incoming Mail. 3. The incoming mail options ar e dif fe rent, depending on the connectio n type you selected and the serve r prot ocol—POP or IMAP . Get unread ma il ONL Y R[...]

Managing m ail set tings 11 5 4. Ta p O K . If you ar e using the Palm V ersaMail HotSync Conduit and you have an IM AP account, you must configur e the outg oing mail settings if you want to se nd mail. T o set outg oing mail server (SMTP) setting s: 1. In the Server Settings s creen, tap D etails. 2. T ap the Options pick list and s elect Outgoin[...]

Chapter 6 Going Bey ond the Basic s 11 6 4. T ap OK. T o set additional o utgoing mail options: 1. In the Server Settings s creen, tap D etails. 2. T ap the Options pick list and s elect Advanced Outgoing. BCC Select the BCC check box to send a blind copy of any e-mail message you s end to another e-mail addr ess. The blind copy e-mail addr ess is [...]

Adding APOP to an acco unt 11 7 3. Set additional opti ons for outgoing e-mail: 4. T ap OK twice. Adding APOP to a n account T o e ncrypt your username and password when connecting ov er a network, some services r equir e APOP to work properly , while others do not work pr operly if APOP is used. If you ar en’t sur e if your ISP or web e-mail pr [...]

Chapter 6 Going Bey ond the Basic s 11 8 4. T ap the Account pick list and then sel ect Edit Accounts. 5. T ap the name of the account you want to change, and then tap OK. 6. In the Server Settings s creen, tap D etails. 7. T ap the Options pick list and then select Incoming Mail. 8. Select the Use APOP check box. 9. T ap OK. All e-mai l accounts a[...]

Adding E SMTP to an ac count 11 9 Adding ESMTP to an account Some services r equir e ESMTP authenticatio n to validate your username and passwor d on a given SMTP server . If you ar en’t sure if your ISP or web e-mail pr ovider supports ESMTP , check with your e-mail provide r . T o edit an ac count and add ESMTP: 1. In your Inbox or another fold[...]

Chapter 6 Going Bey ond the Basic s 120 8. Select the My server re quires authentication (ESMTP) check box. 9. T ap OK. Copying te xt from an e-mail message for use in other applica tions Y ou c an copy any text fr om an e-mail messa ge, either fr om one you have compos ed or r ead or fr om an attac hment you have downloaded and opened (such as a W[...]

E-mail hea der details 121 T o access th e comma nd bar o n your handh eld: ■ Enter the command bar str oke in the Graffiti ® writing ar ea. For each type of scr een in the V ersaMail applicati on, the command bar of fers various options, as shown in the following table. E-mail header details When viewing a message in any fol der , you can chang[...]

Chapter 6 Going Bey ond the Basic s 122 ■ Full header: Shows the fol lowing: – Sender ’s name or e-mail addr ess (From f ield) – Subject li ne (Sub j fiel d) – Da te message was composed, s ent, or recei ved (Date fie ld) – Siz e of messag e including any atta chments (Size fiel d) – Rec ipient’s name or e-mail ad dress ( T o field)[...]

Using wireless IMAP fol der sync hronization 123 5. T ap Backup ALL Databases to s elect it. NO TE If you don’t select this option, HotSync operations are faster . 6. Ta p O K . Using wireless IMAP folder synchronization If you cr eate an IMAP fol der in an account on y our handheld that matches a fol der on the mai l server , you can wirelessl y[...]

Chapter 6 Going Bey ond the Basic s 124 T o sync hroniz e mu ltiple pairs of I MAP fo lders: 1. In your Inbox or another folder scr een of an I MAP e-mail account, tap the Menu icon . 2. T ap Options, and then select Sync IMAP Folde rs. 3. Select the folders you want to synchr onize fr om the pick li st. A connection is made to your network pr ovid[...]

125 APPENDIX A K e yboard Shortcuts Y ou may pur chase an optional add-on keyboar d for use with your handheld. W ith this keyboar d, you can use s hortcuts to perform many tasks in va rious handheld applications. The f ollowing table summariz es the keyboar d shortcuts specific to Palm™ V ersaMail™ personal e- mail softwar e.[...]

Appendix A K eyboard Shor t cuts 126 T o use a keybo ard shor tcut: 1. Enter the command bar str oke in the Graffiti ® writing ar ea. 2. Pr ess the letter of the shortcut. Shor tCut Feat ur e A Add Att ac hment CC o p y DD e l e t e EE m p t y T r a s h FF o r w a r d M e s s a g e H Mark Read I Mark U nread K Keyboard L Address L ookup MG e t M e[...]

127 Index A Account. See E-ma il accoun t Address Book adding e-mail address from 47 adding entry from e-ma il 68 using to address e-mail 47 Addressing e-mail displaying another address 26, 32, 92, 99, 116 message 47–49 using Smart Addressing 48 Advanced preferenc es 65 Alarm sound 14 Alerting for new ma il 13 America Online 19 APOP adding to an [...]

Index 128 old messages 63 Palm.com account mes sages 17 Desktop Link. S ee Palm Desktop Link Disablin g call wai ting 105 Disconnecting a modem 100 Documents To Go converting attachments 80–81 insta lling new versi on 8 Download message size 25, 31, 77, 91, 98 Downloading attac hments 38 Drafts crea ting 43 saving 49, 50 E Earthlink, collec ting [...]

Index 129 E-mail address , changing 113 Encryption for Business acc ount 57 Envelope icon 38 Error log 73 ESMTP 22, 87, 94, 117 adding to an account 119 and synchronization 75, 76 Eudora, configuring for e-mail 79 Existing accounts synchronizing username 7 upgrading database 8 Extended MAPI 74 F Files converting attachments 80–81 error log 73 Fil[...]

Index 130 K Keyboard shortcuts, i n VersaMail 125 L Logging informa tional errors 73 Login script 22, 94 Lotus Notes, sel ecting as mail c lient 75 M Mail. See E-mail Mail server se ttings, changing 114 Mail service, def ault service for e -mail account 108–110, 112 Mail settings changing e-mail address 113 changing mail server settings 114 chang[...]

Index 131 viewing on handheld 10 viewing on Internet 16 Palm.Net address 9 service plan 9 username 18 wireless service 93 PalmModem ac cessory, connecting usi ng 93 Paperclip icon 38 Password 23, 29, 89, 96 changing 111 edit ing in ac co unt 27 network 103 Personal signature. See Sig nature Pho ne numb er call wait ing 105 ISP 104 prefix 105 usin g[...]

Index 132 Trash automaticall y emptying 65 creating other folders 43 emptying deleted e- mail 64–65 setting frequency in preferences 65 U Universal connect or 107 Unread mail 25, 30, 91, 97, 114 Unread messages, marking 65 Upgrading a Multi Mail database 8 Username 23, 29, 89, 96 changing 111 edit ing in ac co unt 27 entering 111 for ISP 102 netw[...]