Panasonic KX-TDA200 manuel d'utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Panasonic KX-TDA200 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Panasonic KX-TDA200 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Panasonic KX-TDA200
- nom du fabricant et année de fabrication Panasonic KX-TDA200
- instructions d'utilisation, de réglage et d’entretien de l'équipement Panasonic KX-TDA200
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Panasonic KX-TDA200 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Panasonic KX-TDA200 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Panasonic en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Panasonic KX-TDA200, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Panasonic KX-TDA200, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Panasonic KX-TDA200. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Model KX-TD A30/KX-TD A100/KX-TD A200 Thank you f or purchasing a P anasonic Hybrid IP-PBX. Please read this manual carefully bef ore using this product and sav e this manual for future use . KX-TD A30: MPR V ersion 2.2 KX-TD A100/KX-TD A200: MPR V ersion 2.0 Hybrid IP-PBX User Manual[...]

  • Page 2

    2 User Manual Feature Highli ghts 1.8 Utili sing the C all Cen tre (Page 126) 1.9.5 I f a V oice Processin g Syste m is Connected (P ag e 138) Appendix (P ag e 203) Consult your dealer 1.1 Be f o re Operating the T elepho nes (Page 14) Consu lt your deale r This PBX can establish Incoming Call Distribution Groups (ICD Group) by which a large volume[...]

  • Page 3

    User Manual 3 1.5.2 Usi ng V o ice M essagin g (Buil t-in Simpli fied V oice Message [SVM ]) (KX-TDA30 only) (Page 91) You can set incoming calls to be redirected to your message box to let callers leave voice messages when you are unable to answer the phone. Built-in Simplified Voice Message Hello, this is 204. Please leave your message.[...]

  • Page 4

    4 User Manual In This Manual, • Propr ietar y T elep hone is abbreviated as " PT". Single Line T elephone is a bbreviated as "SL T". P or table Stati on is abbre v iated as "PS" . Propr ietar y T elep hone wi th a Displ ay is abbre v iated as "Dis play PT". Digital Propr ieta r y T ele phone i s abbreviated[...]

  • Page 5

    User Manual 5 Impor tant Inf ormation W ARNING • THIS UNIT MA Y ONL Y BE INST ALLED AND SER VICED BY QU ALIFIED SER VICE PERSONNEL. • IF D AMA GE T O THE UNIT EXPOSES ANY INTERNAL P AR TS, DISCONNECT THE PO WER SUPPL Y CORD IMMEDIA TEL Y AND RETURN THE UNIT T O Y OUR DEALER. • UNPLUG THIS UNIT FROM THE A C OUTLET IF IT EMITS SMOKE, AN ABNOR M[...]

  • Page 6

    6 User Manual The KX-TD A30E, KX-TD A30NE, KX-TDA30GR, and KX-TD A30CE are designed to interwork with the: • Analogue Public Switched T elephone Networ k (PSTN) of European countries • P an-European Integrated Services Digital Networ k (ISDN) using ISDN basic rate access The KX-TD A100E/KX-TD A200E, KX-TDA100NE/KX-TD A200NE, KX-TD A100GR/KX- TD[...]

  • Page 7

    User Manual 7 Attention • K ee p the un it awa y fro m heating appli ances an d devices that genera te electr ica l noise s uch as fluores cent lam ps, motors, and televisions. These noise s ources c an inte rfere with the pe rformanc e of the PBX. • This unit shou ld be kept free of dus t, moistur e, high tempe rature (more than 40 ), and vi b[...]

  • Page 8

    8 User Manual For Future Reference Pleas e pri nt, reco rd, an d retain the following informati on for future re f e rence. Note The ser ial numbe r of thi s produ ct ca n be found on the label affi xed to the unit . Y ou should r ecord th e model number and t he ser ial numbe r of this unit as a per mane nt record o f your purchas e to aid i n ide[...]

  • Page 9

    User Manual 9 T a ble of Contents 1 Oper ation .. ..... ..... ..... ..... ....... ..... .... ..... ..... ....... ..... ..... ..... .... ..... ....... ..... .... 13 1.1 Before Operating the T elephones ...... . ......... .............. . ........ ................. .............. . ......... . 14 1.1.1 Before Oper ating the T elephones ......... ....[...]

  • Page 10

    10 User Manual 1.7.6 Pre venting Y our Number Being Displa y ed on the Called P ar ty' s T elephone (Calling Line Iden tif icatio n Re str ic tion [C LIR ]) ...... .... .... ..... ...... ..... .... ..... .... .... ..... ....... .... .... ..... .... ..... .... 118 1.7.7 Pre venting O t her P eople from Joining Y o ur Conv ersation (Ex ecutive B[...]

  • Page 11

    User Manual 11 4.1 T roub leshooting ......... . ...... . ...... ............... . ...... . ....... . ...... . ...... . ....... .............. . ........ ......... 20 4 4.1.1 T r ou bleshoot ing .. ..... ...... ..... .... ..... .... .... ..... ...... ..... .... ..... .... .... ....... ..... .... .... ..... .... ..... ..... ... 204 4.2 Feature Numbe[...]

  • Page 12

    12 User Manual[...]

  • Page 13

    User Manual 13 Section 1 Operation This chap ter shows you step by step how to use e ach f e ature. Read this chap ter to bec ome familiar with th e many useful features of this PBX.[...]

  • Page 14

    1.1 Bef ore Operating the Te lephones 14 User Manual 1.1 Bef ore Operat ing the T elephones 1.1.1 Bef ore Operating the T eleph ones What Kind of T el ephone Can Be Used? Y o u can use a singl e line tel ephone (SL T ), such as a rotar y puls e tele phone o r a P a nason ic prop rieta r y tele phone (P T) such a s the K X-T7636 or KX -NT136 . Y ou [...]

  • Page 15

    1.1 Bef ore Operating the T elephones User Manual 15 T one Y o u will hea r various ton es, duri ng or after an ope ration, for confir ma tion. Refer to "4.3.1 What is This T o ne?" (Appe ndix). Displa y In this m anual, you will see "the dis play ...". This refers to the display of a Panasonic prop riet ar y tel ephone. If your[...]

  • Page 16

    1.1 Bef ore Operating the Te lephones 16 User Manual Examples The di splays and the illustrati ons shown as examples are fr om a tel ephone co nnect ed to the KX- TD A20 0. Restrictions Some features may be restr icted a t your extension unde r system programming . Consu lt your manager or dealer. Icon Descriptions The following icons show you the [...]

  • Page 17

    1.1 Bef ore Operating the T elephones User Manual 17 When Y ou Use a P anasonic Pr oprietary T elephone If you use a P ana sonic p ropr ietar y telep hone and th e Cons ole, they may ha ve some o f the us eful feature buttons desc ri bed bel ow . For a PS user , ref e r to "O perating Instr uctions " for PS. These buttons make operatio ns[...]

  • Page 18

    1.1 Bef ore Operating the Te lephones 18 User Manual INTERCOM : Used to make or rec eive intercom c alls. Soft Butto ns : Used to s elect the item dis pla yed on the bottom of t he dis pla y . MONI T OR : Used for hands -free dial ling. Y ou can monitor the p ar ty 's voice in han ds-fre e mode. A UT O ANS (A uto Answer)/MUTE : Used to r eceiv[...]

  • Page 19

    1.1 Bef ore Operating the T elephones User Manual 19 FLASH/RECALL : Used to di sconnect the current c all and make another cal l without h anging up. This button als o function s as a CANCEL button while on-hook. CONF (Con ference) : Used to e stablish a multi ple par ty con ver sation. V OICE CALL/MUTE : Used to mon itor an i ntercom call automati[...]

  • Page 20

    1.1 Bef ore Operating the Te lephones 20 User Manual Customised Buttons If the ter m is in pa renthese s li k e (Acc ount) in this s ection, it mean s a fl ex i ble button has be en made into a n "Accoun t" button. T o custom ise, refer to "3.1.3 Customis ing the Button s". REL EASE : Used to disc onnect the line. Navigato r Ke [...]

  • Page 21

    1.1 Bef ore Operating the T elephones User Manual 21 Single -CO (S -CO) Used to a ccess a speci fied ou tside li ne for making or recei ving outs ide cal ls. Dire ct St atio n Sel ect ion ( DSS) Used to a ccess an e x tension with one tou ch. It is al so po ssible to be changed to the o ther feature button. One-touc h Dialli ng Used to a ccess a d [...]

  • Page 22

    1.1 Bef ore Operating the Te lephones 22 User Manual Answ e r Used to a nsw e r an inc oming call. Release Used to disconn ect the lin e dur ing or a fter a conv e rsation o r to compl ete a Cal l T ransfer . T oll Restr iction/Ca ll Barring Used to c hange the toll r estr iction/ call barr ing lev el of othe r e x tension users temp oraril y . ISD[...]

  • Page 23

    1.1 Bef ore Operating the T elephones User Manual 23 How to Foll ow the Steps An example of s ystem o peratio n is sh own below . Calling Another Extension To call an extension (Intercom Call) The DSS b utton l ight shows th e curr ent status as follo ws: Off: The extension is idle . Red on: Your or ano ther exte nsion is using t he line. For quick[...]

  • Page 24

    1.1 Bef ore Operating the Te lephones 24 User Manual Con nection Exampl e This diagram shows you a con nectio n example. External Sensor/ External Relay Doorphone & Door Opener External Music Source Pager/ Speaker Batteries Voice Processing System KX-T7636/ KX-T7633 Computer Computer Printer Router Telephone Company Hybrid IP-PBX Computer Singl[...]

  • Page 25

    1.2 Making Calls User Manual 25 1.2 Making Cal ls 1.2.1 Basic Calling – Calli ng Ano ther Ex tensio n – Calli ng an O utside Par ty – Maki ng a Call t o a Pr ivate Network (TIE Line Acc ess) – Using an Acco unt Code (Acc ount Cod e Entr y) Calling Anothe r Extension T o call an ext ension (Intercom Call) When your telephone does not access [...]

  • Page 26

    1.2 Makin g Calls 26 User Manual T o call an operator (Operator Call) Y ou c an call an extension or a gro up assig ned as the operator . Calling a n Outsid e P a r ty Y o u hav e t o seize an o utside li ne before diallin g an outs ide pho ne number bec ause e x ter nal c alls are ma de via y our PBX . Selec t one of the following method s: T o se[...]

  • Page 27

    1.2 Making Calls User Manual 27 T o select an idle outside l i ne in the specified outside line gr oup automatically ( O utside Line Group Access) T o select the specified out side line • Each of the S -CO button or G -CO button light shows the curren t status as follows: Off : The line is idle. Red on : The line is in us e. • Y ou ma y be rest[...]

  • Page 28

    1.2 Makin g Calls 28 User Manual Making a Call to a Private Netw ork (TIE Line Access) Y o u can acc ess extensions connec ted to othe r PB Xs in a p rivate net work . T o call T o call with one t ouch • T o star t monitori ng ano ther PBX ext ension af ter cust omising an NDSS butto n, go off - hook, press t he NDSS button, and g o on-hook . The[...]

  • Page 29

    1.2 Making Calls User Manual 29 Using an Account C ode (Account Code Entry) Y o u may g ive a specified account co de to extension users and che ck their telephone usage. Y ou c an speci fy an acc ount code f o r each c lient and check the c all du ration. • A P a nasonic pr oprietar y telephone exte ns ion user can enter an acc ount co de dur in[...]

  • Page 30

    1.2 Makin g Calls 30 User Manual 1.2.2 Easy Dialling This is convenient for frequen tly dial led ph one numbers. – With a One-to uch Bu tton ( One-tou ch Dia lling) – Using Number s Sto red at Y our E xtensio n (P ers onal Speed D ialling ) – Using Number s Store d in th e PBX (Sy stem Speed D ialling ) – T o a Preset N umber by Going Off-h[...]

  • Page 31

    1.2 Making Calls User Manual 31 T o dial Using Numbers Stored in the PBX (System Speed Dialling) Y o u can make ca lls u sing sp eed dia llin g number s stored in the PBX . • The numb er of perso nal sp eed dialli ng numbers available per e xt ension (d efault: 10 numbers stored in locati ons "00" to "09" ) can be increas ed t[...]

  • Page 32

    1.2 Makin g Calls 32 User Manual T o a Pr eset Number by Going Off-hoo k (Hot Line) Y o u can make an o utside c all sim ply by going off-hook if you have preprogrammed your pho ne. This f e ature is also known as Pi ckup Dialling. T o store a phone number T o set/cancel T o dial • T o call another par ty , dial the desire d par ty's phone n[...]

  • Page 33

    1.2 Making Calls User Manual 33 Using a Prep rogrammed Number (Q uick Dialling) Y o u can make a cal l simpl y by pressing the prepr ogrammed number for quick dialling. For detai ls, consult your manag er or deale r . Customising Y our Phone • 3.1.2 Se ttings on the P rogramming Mod e— Preferred Line Assignme nt—Outgoing Selec t the se ized l[...]

  • Page 34

    1.2 Makin g Calls 34 User Manual 1.2.3 Redial This is convenient when calling the sa me ou tside pa r t y again . – Redial ling t he Last Num ber Y o u Diall ed (Las t Number Re dial) Redialling the Last Number Y ou Dialled (Last Number R edial) • Up t o 32 digit s can be sto red and r edialle d. • After pressing RED IAL, if you hear a busy t[...]

  • Page 35

    1.2 Making Calls User Manual 35 1.2.4 When the D ialled Line is Busy or There is No Answer – Reser ving a Busy Line (Automati c Callback B usy) – Settin g Call back on an ISDN Line (Co mpleti on of Calls to Busy Subsc ribe r [CCBS]) – Sendi ng a Cal l W ai ting No tifica tion (C all Waiting) – Leaving a M essage W aitin g Indic ation/Cal li[...]

  • Page 36

    1.2 Makin g Calls 36 User Manual T o answer the cal lback ringing fr om an idle outside line T o cancel callbac k ringing (A utomatic Callback Busy Cancel) Setti ng Call back on an ISDN Li ne (Compl etio n of Calls to Bus y Subscriber [CCBS]) Y o u can set the telepho ne to r eceive call back ringi ng when a busy called p ar ty on an I SDN li ne be[...]

  • Page 37

    1.2 Making Calls User Manual 37 T o answer while hear ing a callback ringing T o cancel (CCBS Cancel) Sen ding a Call W aiting Notifica tion ( Call Waiting) Y o u can inform the call ed par ty that your call is waiting. This feature is als o known as Busy S tation Signa lling ( BSS). • If you do no t answer within a sp ecified t ime pe riod , thi[...]

  • Page 38

    1.2 Makin g Calls 38 User Manual Leaving a Messa g e W aiting Indication/Call ing B ac k the C aller Who Left an Indication (M essage W aiting) For a cal ler T o leave a mess age waiting indication T o leave/cancel a message waiting indicatio n For a calle r When the call ed extension is busy or doe s not an s wer your call, you can le av e a notif[...]

  • Page 39

    1.2 Making Calls User Manual 39 For a cal led extension T o chec k the left message and call bac k T o call bac k T o cl ear m essage waiting indications lef t on your ex t ension While on-hook PT/PS Press MESSAGE until the desired extension appears. Off-hook. Talk. MESSAGE Off-hook. Press MESSAGE or enter 70 and then 2 . PT/SLT/PS Talk. OR MESSAGE[...]

  • Page 40

    1.2 Makin g Calls 40 User Manual • The M essage button light o r Mess age/Rin ger Lamp shows the curren t status as follows: Off : No messag e Red on : Y ou have a message. • The di splay shows t he messages st ar ting wit h the mo st recent ca ll. • At a call ed extension, the ME SSAGE b u tton all ows you to clear message waiti ng indicat i[...]

  • Page 41

    1.2 Making Calls User Manual 41 Joining an Exi sting Call (Ex ecutive Busy Overri de) The p reprogrammed extension can call s omeon e who is busy on the telephone and e stablish a three-p ar ty con vers ation. T o join an inter com call T o join an outside call Enter 3 . 3 PT/SLT/PS Talk. C.Tone During a conversation C.Tone Talk. A three-party conv[...]

  • Page 42

    1.2 Makin g Calls 42 User Manual T o leave a three-party con ver sation with an outside party and let the two other parties talk (originat ing extensi on only) For the o riginating e xtension T o talk to each party alterna tely • T o j oin an other conversation, you must hav e Executive Busy Overri de enabled a t your ex te nsion . F o r more det[...]

  • Page 43

    1.2 Making Calls User Manual 43 Monitoring Another Extension (Call Moni tor) The prep rogrammed extensio n can mon itor a nother extension. T o monitor T o an Extension Refusing the Call (DND Overri de) The preprogrammed extension c an call so meone w ho has set the DND feature. PT/SLT/PS Enter 5 . 5 extension no. Dial extension number . B.Tone Off[...]

  • Page 44

    1.2 Makin g Calls 44 User Manual 1.2.5 Accessing the ISDN Ser vice (ISDN Ser vice Access) T o access Y o u can acc ess se r vices provided by the ISDN. • A vailabili ty of f ea tures de pends on the ISDN ser vi ce of your telep hone c ompany . Customising Y our Phone • 3.1.3 Cus tomising the Bu ttons Create o r edit an ISDN Se r vice button. Of[...]

  • Page 45

    1.2 Making Calls User Manual 45 1.2.6 Alternatin g the Calling Met hod (Altern ate Calling—Ring / V oice) T o change t he method The c aller can alter nat e the al er ti ng meth od, either ri ng or voice, when making an inte rcom c all. On the ot her hand, any extension c an set the al er ti ng metho d, either rin g or voice, when rec eiving a n [...]

  • Page 46

    1.2 Makin g Calls 46 User Manual 1.2.7 Calling without Rest rictions – Using Y our Call ing Pr ivile ges a t Anothe r Exten sion (Remot e COS Ac cess) Using Y ou r C alling Pr ivil ege s at An other Extensio n (Remote COS Access) Y o u can use your calling priv ileges (Class of Ser vice) a t anothe r extension. Y ou may ov err ide restr iction s [...]

  • Page 47

    1.2 Making Calls User Manual 47 1.2.8 T o Access Ano ther P ar ty Directly fr om Outsi de (Direct Inwar d Sy stem Access [DISA]) – Calli ng thr ough DISA Calling through DISA T o call an ext ension Whe n outside call ers access extensions in the PBX, a prer ecorded message greets t he calle r and g ives inf o r mation about how to a ccess an exte[...]

  • Page 48

    1.2 Makin g Calls 48 User Manual T o call an outside party T o retry In No Security Mode Dial DISA phone number . In T runk Security Mode/All Security Mode From Outside T elephone DISA phone no. Off-hook. Off-hook. 7 4 Enter 47 . Seize outside line before dialling outside phone number. Dial outside phone number . outside phone no. Seize outside lin[...]

  • Page 49

    1.2 Making Calls User Manual 49 • W ARNING There is a risk that fraudulent telephone calls will be made using the Outside-to- Outside Call feature of DIS A. The cost of su ch calls will be bill ed to the owner/renter of t he PBX. T o protect the PBX from this kind of fraudulent use, we str ongly recommend: a) Enabling DISA s ecurity (T runk Secur[...]

  • Page 50

    1.2 Makin g Calls 50 User Manual 1.2.9 Setting Y our T e lephone from Anothe r Extensio n or through DISA (Rem ote Sett ing) Y ou c an set the following features on your teleph one from another extension o r throug h DISA . • Call Forw arding (FWD)/Do Not Di sturb (DND) • Changing the Log -in/Log- out St atus of Ex tensions • Absent M essage [...]

  • Page 51

    1.3 Recei ving Calls User Manual 51 1.3 Receivi ng Calls 1.3.1 Answering Calls • The ICD Group button light shows the curren t status a s follo w s: Off: Idle Green on : The line is in use. (Y o u are using the line.) Red on : Y our ex te nsio n is in L og-out mo de fro m the in coming c all dis tri bution group . • Hands-fre e Opera tion Y ou [...]

  • Page 52

    1.3 Receiv ing Calls 52 User Manual 1.3.2 Answering Hands-free (Hands-free A nswerbac k) T o set/cancel Y o u can answer an incom ing call withou t going off- hook as soon as the li ne is c onnect ed. When an inter com cal l arri ves, y ou wi ll he ar the ca ller tal king wit hout the phone r ing ing. When an out side c all arri ves, y ou will hear[...]

  • Page 53

    1.3 Recei ving Calls User Manual 53 1.3.3 Answering a Call Ring ing at Anot her T elephone (Call Pic kup) – Answering a Ca ll from A nother T elep hone (C all Pickup) – Den ying Oth er P eopl e the P ossi bility o f Pick ing Up Y our C alls (Cal l Pic kup Den y) Answering a Call fr om Another T elephone (Call Pickup) Y ou c an answer an incom i[...]

  • Page 54

    1.3 Receiv ing Calls 54 User Manual 1.3.4 Ans wering a Call via an External Sp eaker (T run k Answer Fr o m An y Sta tion [T AF AS]) Y o u can be no tified of incom ing ou tside calls th rough an extern al sp eaker . These c alls ca n be an sw ered from any extension. Thr ough an exter nal speaker <For us ers of KX-TDA100/KX-TDA200> <For u[...]

  • Page 55

    1.3 Recei ving Calls User Manual 55 1.3.5 Using th e ANSWER/RELEASE Button T o answer T o transfer a call T o ta lk to a wa iting cal ler The A NSWER and RELEA SE buttons ar e convenient f o r operators using headsets. With th e ANSW ER button, you can a nsw e r all in coming c alls. With th e RELEAS E button, you can di scon nect the l ine dur ing[...]

  • Page 56

    1.3 Receiv ing Calls 56 User Manual T o transfer an o utside call t o an extension with a one-touc h operation T o end a con versation Customising Y our Phone • 3.1.3 Cus tomising the Bu ttons Create o r edit an Answer b utto n or a Rel ease button. Press DSS . PT During a conversation Press RELEASE . The called party answers. The other party is [...]

  • Page 57

    1.3 Recei ving Calls User Manual 57 1.3.6 Identify ing Maliciou s Calling P ar ties (Malicious Call Identificatio n [MCID]) Y o u can ask your teleph one co mpany to trace a mali cious c alling par ty dur ing a conversation or a fter th e calling par ty hang s up. Y o u will re ceive the informa tion on the mal icious call l ater on. T o request MC[...]

  • Page 58

    1.4 During a Con versatio n 58 User Manual 1.4 Dur ing a Con ver sation 1.4.1 T ransferring a Call (Call T ransfer) – T ransferring to an E xtensio n on the PBX – T ransferring to an O utside Par ty Us ing the PBX Ser vic e – T ransf erring a Cal l Usin g the IS DN Service (C all T ransf er [CT]—b y ISD N) T ransferri n g to an Extension on[...]

  • Page 59

    1.4 During a Con versatio n User Manual 59 T o transfer with one touch (One-touch T ransfer) T ransferring to an Outside P ar ty Using the PBX Service Some extensions may be restr icted from per f o rm ing th is feature. • Even if the transf e rred pa r ty does n ot answer , you can go on-ho ok. During a conversation PT/PS Press DSS . (DSS) On-ho[...]

  • Page 60

    1.4 During a Con versatio n 60 User Manual T ransferr ing a Call Using the I SDN Ser vice (Call T ransfer [CT]—by ISDN) • Time limit Both the c aller a nd the t ransferred par ty wil l hear an alar m t one fift een se conds be fore a specifi ed time per iod. • T o ret urn to the held ca ll before the destination answers, pres s the T RANSFER [...]

  • Page 61

    1.4 During a Con versatio n User Manual 61 • T o retr iev e the hel d call, press th e TRANS FER button, R ecall/ho okswitch. • Even if you go on -hook wh ile tran sferring a call, i t is transferred . • Aft er the c all is tra nsferred, the li ne becom es id le. Customising Y our Phone • 3.1.3 Cus tomis ing the Button s Create o r edit an [...]

  • Page 62

    1.4 During a Con versatio n 62 User Manual 1.4.2 Holding a Call – Holdin g – Hol ding in a Syst em Parking Z one (C all P a r k) Holding There ar e two typ es of hold . The di ff e rence be tween them is tha t other pe ople can retr iev e your hel d call (Regul ar Hold) o r not (Exclus ive Call Hold). As th ey can be al ter nated, ask your mana[...]

  • Page 63

    1.4 During a Con versatio n User Manual 63 T o retrie ve a call (Call Hold Retrie ve) • The CO or INTE RCOM button light s hows the curre nt status as follows: – Regular Hold mode Flashing green slowl y : Y ou r held c all Flashing red : Another e x tension 's h eld c all – Exclusive Call Hold mo de Flashing green rapidl y : Y our held c[...]

  • Page 64

    1.4 During a Con versatio n 64 User Manual Hold ing in a Sy stem P a rkin g Zone ( Call Park) Y o u can put a call on hol d in a co mmon pa r king zone of the PB X so that any extension c an retr iev e the par ked call. Y ou ca n use t his feature as a transferrin g feature. A call can be p ut into either a spec ified p ark ing zone (S pecified ) o[...]

  • Page 65

    1.4 During a Con versatio n User Manual 65 T o retrieve (Cal l Park Retr ieve) • If a ca ll is par ked automati cally , co nfir m the par kin g zone numbe r on the di splay . • If y ou hear a reor der tone when retrieving a parked call, there is no h eld call . Confir m the stored par king zone number . • Aft er you park a ca ll, you can pe r[...]

  • Page 66

    1.4 During a Con versatio n 66 User Manual 1.4.3 T alking to T wo P ar ties Alternately (Call Splitting) When tal king to one par ty wh ile th e other pa r ty is on hol d, you can swap the calls ba ck and f o r th (alter na tely). T o alternate between t he par ties lea ving one party on hold t emporarily PT/PS During a conversation Press TRANSFER [...]

  • Page 67

    1.4 During a Con versatio n User Manual 67 T o leave the con versat ion and then let the two parties talk PT/PS Press DSS or dial the other party's extension number . Talk to the other party. During a conversation Press TRANSFER . extension no. OR (DSS) OR TRANSFER Press TRANSFER . OR TRANSFER C.Tone On-hook. SLT Dial the other party's ex[...]

  • Page 68

    1.4 During a Con versatio n 68 User Manual 1.4.4 Answering Call W aitin g – Answering Call W aiti ng in the PBX – Answering Call W a iting fr om the T e lephon e Company Ans wering Ca ll W aitin g in the PBX Dur ing a conv e rsation , a cal l waiting tone or voice announ cemen t thr ough th e sp eaker or the h andse t occur s when an outside ca[...]

  • Page 69

    1.4 During a Con versatio n User Manual 69 After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve the first call. 2.1 T o disconnect the second call and then talk to the ori ginal par ty 2.2 T o hold the second call and then talk to the origina l par ty After h olding it, you can talk to the or igi[...]

  • Page 70

    1.4 During a Con versatio n 70 User Manual • Depending on y our telephone, you may be able to talk to the o ther par ty us ing th e speaker and the microp hone (O ff-hook C all A nnounceme nt [OHC A]), o r you can rece ive an announce ment t hrough the ha ndset (Wh isper OHCA) , if you are having a conv ers ation usi ng the hands et. Refer to &qu[...]

  • Page 71

    1.4 During a Con versatio n User Manual 71 Answering Call W aiting fr o m the T e lephone Company This is an op tional teleph one co mpany se r vice. Y ou can r eceive a call waiting to ne and the calle r's informa tion. For detail s, cons ult your telep hone c ompany . • T o retu rn to the original par ty , repeat the op eration. • In thi[...]

  • Page 72

    1.4 During a Con versatio n 72 User Manual 1.4.5 Multiple P ar ty Con versation – Addin g Othe r P ar ties du r ing a Conversation (Co nference) – Leaving a Co nference (Unattende d Conference) – Leaving a Co nference (Leaving Thre e-par ty Conference) – Lett ing a Th ird P a r ty Join Y our Ca ll (Pr ivacy Rel ease) – Addin g a Third Par[...]

  • Page 73

    1.4 During a Con versatio n User Manual 73 T o establ ish a conference call when recei ving a call fr om an outside party during a tw o-par ty con versat ion Dial desired phone number . desired phone no. SLT Talk with multiple parties. Enter 3 . Press Recall/ hookswitch . Talk to the new party. 3 During a conversation Seize outside line before dial[...]

  • Page 74

    1.4 During a Con versatio n 74 User Manual T o add four or more parties to a conf erence T o add an outside par ty on hold to a conference T o talk to tw o par ties al ternately i n a three-party con versa tion Press CONF . Press CONF . Dial desired phone number . desired phone no. Seize outside line before dialling outside phone number. PT/PS Talk[...]

  • Page 75

    1.4 During a Con versatio n User Manual 75 T o disconnect one party and then talk to the other in a three-party con ver sation Leaving a Conference (Unattended Conference) The pe rson who ori ginate d a conference can leave the conference, and allow the other par ties to conti nue the conversation . T o leave a confer ence • * In thi s case, the [...]

  • Page 76

    1.4 During a Con versatio n 76 User Manual T o return while other s are talking T o complete a con versat ion Leaving a Conference (Leaving Three-party Conference) The pe rson who orig inated a con f e rence wi th two other par ties can le av e the c onference, and allow the other p ar t ies to c ontinue the conversation. T o leave a confer ence ?[...]

  • Page 77

    1.4 During a Con versatio n User Manual 77 T o complete a con versation • T o l eav e a c onference call involving an outs ide par ty o r par ties and have the conference continue, it is nece ssar y to enable your extension to transfer calls to outs ide lines thro ugh COS programmi ng. Con sult your deale r . During a three-party conference SLT P[...]

  • Page 78

    1.4 During a Con versatio n 78 User Manual Letting a Thir d P arty Join Y our Call (Pr i v acy Release) T o let a thir d party join y our con ver sation and estab lish a three-party con versation T o leave the con ver sation and let the two other parties tal k Y o u can let a third pa r ty join your current o utside c all and e stablish a thr ee-pa[...]

  • Page 79

    1.4 During a Con versatio n User Manual 79 Adding a Thir d P ar ty duri ng a Con ver sation Usin g the ISDN Service (Thr ee- pa r ty Con feren ce [ 3PTY ]— by ISDN) Press CONF . Dial desired phone number . Seize outside line before dialling outside phone number. PT/PS Talk with multiple parties. During a conversation desired phone no. Talk to the[...]

  • Page 80

    1.4 During a Con versatio n 80 User Manual T o complete a con versat ion Customising Y our Phone • 3.1.3 Cus tomising the Bu ttons Create o r edit an ISDN-Hold button. Dial desired phone number . desired phone no. SLT Talk with multiple parties. Enter 3 . Press Recall/ hookswitch . Talk to the new party. 3 During a conversation Seize outside line[...]

  • Page 81

    1.4 During a Con versatio n User Manual 81 1.4.6 Mute T o set/cancel Y o u can dis able the micr ophone or the h andset to c onsu lt pr ivately with oth ers in the room while l istenin g to the other par ty on the pho ne thr ough the s peaker or the ha ndset. • The A UT O ANS/MU TE or VOICE CALL/MUTE button ligh t shows the cu rrent statu s as fo[...]

  • Page 82

    1.4 During a Con versatio n 82 User Manual 1.4.7 Letting Other P eop le Listen to the Con versation (Off-hook Monitor) T o set/cancel Y o u can let other peop le in the ro om liste n to the conversation thro ugh the speaker whil e continui ng the conversation us ing the handset. • The S P-PHO NE button li ght sh ows the cur rent st atus a s follo[...]

  • Page 83

    1.4 During a Con versatio n User Manual 83 1.4.8 Using th e Headset (Headset Operation ) T o talk using the headset T o use the handset during a con versati on using the headset T o talk in hands-free mode during a con ver sation using the headset Y ou c an have a conv ersati on us ing a heads et. In this c ase, y o u must sele ct "Hea dset on[...]

  • Page 84

    1.4 During a Con versatio n 84 User Manual Customising Y our Phone • 3.1.2 Set tings on the Programmi ng Mode— He adset Oper ation Select the equ ipment to use. • 3.1.3 Cus tomising the Bu ttons Create o r edit a Heads et button.[...]

  • Page 85

    1.5 B efore Leav ing Y our D es k User Manual 85 1.5 Bef ore Lea vin g Y our Des k 1.5.1 Forwar d ing Calls – Forwarding Y our Calls ( Call Forwarding [FWD] ) – Forwarding Y our Ca lls U sing ISDN Ser vi ce (Call Forwarding [CF] —by ISDN) Forwarding Y our Calls (Call Forw arding [FWD]) Y o u can have y o ur inco ming cal ls forwarded to a s p[...]

  • Page 86

    1.5 B efore Leav ing Y our D es k 86 User Manual T o set/cancel T o set from ano ther extensi on • When u sing a propr iet ar y te lephon e, y ou can s et or cancel Call Forwarding by press ing the FWD/DND button (fixed b ut ton) instead of " 710". PT/SLT/PS Enter # . On-hook. Enter destination extension number . Or enter outside line a[...]

  • Page 87

    1.5 B efore Leav ing Y our D es k User Manual 87 T o set the timer f or "No Answer" and "Busy/No Answer" T o set/cancel (Cal l Forwarding [FWD] f or your Incomi ng Call Distrib ution Gr oup) • The FWD/DND button li ght shows the current s tatus as f o llows: Off : Both features are not s et. Red on : FWD mode Fla shi ng red sl[...]

  • Page 88

    1.5 B efore Leav ing Y our D es k 88 User Manual • The sy stem has two mod es: (1) FWD/DND Cy cle Switc h Mode and (2) FWD/D ND Setting Mode . Ask y our manag er what mode your system is i n if y ou are n ot sure . (1) When in th e FWD/DND Cycle Switch Mode : Press ing the FWD/DND button (fi x ed button) while in idle stat us will cycle the sett [...]

  • Page 89

    1.5 B efore Leav ing Y our D es k User Manual 89 Forwarding Y our Calls Using ISDN Serv ice (Call Forwarding [CF]—by ISDN) All cal ls are forwarded to an o utsid e par ty us ing ISDN. T he following types of cal l f or warding ar e provided by the ISDN ser vice. – Unconditi onal (Call Forwarding Unconditional [CFU]) – When your e xt ensio n i[...]

  • Page 90

    1.5 B efore Leav ing Y our D es k 90 User Manual T o confirm the condi tion PT/PS Off-hook. Enter 7 5 . On-hook. 7 5 your MSN Enter your multiple subscriber number (MSN) . Enter # . # C.Tone outside line no. Enter # . # Enter outside line number . Enter 1 . 1 The display shows the selected type.[...]

  • Page 91

    1.5 B efore Leav ing Y our D es k User Manual 91 1.5.2 Using V oice Messaging (Buil t-in Simplified V oice Messag e [SVM]) (KX-TD A30 only) Y o ur PBX can provid e you with an sw er ing machi ne se r vice i f an SV M card i s insta lled. Y o ur extension is a ssigned a mes sage b o x , into whi ch ca llers can l eav e v oi ce me ssages f o r you. A[...]

  • Page 92

    1.5 B efore Leav ing Y our D es k 92 User Manual T o play bac k T o clear PT/SLT/PS Off-hook. Enter 38 . 2 Enter 2 . 8 3 C.Tone On-hook. The greeting message is played back. To clear To rerecord Enter 0 . Enter 1 . PT/SLT/PS Off-hook. Enter 38 . 0 Enter 0 . 8 3 C.Tone On-hook.[...]

  • Page 93

    1.5 B efore Leav ing Y our D es k User Manual 93 Recor di ng a Greeting Message f or Each Ti me Mode In ad dition to a nor m al greeting mess age, you can rec ord a sp ecific gr eeting mes sage f o r each ti me mode (day/lunch/break /night). T o recor d T o pla y back PT/SLT/PS On-hook. Off-hook. Enter 38 . 8 Enter 8 . 8 3 C.Tone Record message. Pr[...]

  • Page 94

    1.5 B efore Leav ing Y our D es k 94 User Manual T o clear Redirecting Y our Calls to Y our Messag e Bo x Y o u can set incom ing cal ls to be r edirec ted to your own m essage box so that ca llers c an le av e voice messa ges when you cann ot answer the phone. T o set/cancel • If both the gree ting messa ge for a cer tain time mo de and the no r[...]

  • Page 95

    1.5 B efore Leav ing Y our D es k User Manual 95 Leaving V oice Messages If the ex te nsio n user you call ed is no t able to answer your call, and your c all is r edirected to the m essa ge box, you will he ar the greeting messa ge. Then, you can l eav e a voice mess age for that ex te nsion . It i s also possi ble to leav e a voice message di rec[...]

  • Page 96

    1.5 B efore Leav ing Y our D es k 96 User Manual Listening to V oice Messa g es Left b y Caller s When a cal ler leaves a v oice messa ge, inf o rm ation ab out that cal ler is also r ecorded as the SVM Log. T he SVM Lo g can be v iewed using the d isplay of a PT or PS by pressi ng the Mes sage button. T o listen to v oice messages While on-hook PT[...]

  • Page 97

    1.5 B efore Leav ing Y our D es k User Manual 97 • In addition t o the ca ller infor mation that is r ecorded in the Call Log, the following SVM Log informati on is recor ded with voice messa ges left by ca llers: •C a l l e r ' s N a m e • Caller 's T e lephone Nu mber • Time rec ording star ted • V oi ce Mess age S tatus – &[...]

  • Page 98

    1.5 B efore Leav ing Y our D es k 98 User Manual T o listen to v oice messages while y our display is loc ked T o clear v oice messages • When you p ress th e Messag e button whil e on-hook to play back voice messag es, Display Lock is temporar ily de activated. Off-hook. PT/SLT/PS 7 4 Enter 47 . extension PIN extension no. your extension no. Dia[...]

  • Page 99

    1.5 B efore Leav ing Y our D es k User Manual 99 Accessing Y our Message Bo x fr om an Outside T el ephone Y ou c an re motely ac cess your me ssage box and pe rf or m any operati ons of the SVM feature thro ugh an outsid e line as if you were a t your own e x tension. T o listen to v oice messages left in the message bo x of another extens ion •[...]

  • Page 100

    1.5 B efore Leav ing Y our D es k 100 User Manual Accessing the Mes sage Box of Another Extension fr om Y our Extension Y ou c an acces s the mes sage box of another ex te nsio n (f o r example, to record a greeti ng mes sage for that extension) by f o llowing th e steps below: Off-hook. PT/SLT/PS 7 4 Enter 47 . extension PIN Dial desired extension[...]

  • Page 101

    1.5 B efore Leav ing Y our D es k User Manual 101 1.5.3 Showing a Message on the Caller's T eleph one Displ a y (Absent Message) Y o u can show the reason you do not an s wer , i f the c aller uses a Panasonic dis play proprie tar y te lephon e. There ar e eig ht prepr ogrammed mes sages an d one for your personal mess age (16 character s). Th[...]

  • Page 102

    1.5 B efore Leav ing Y our D es k 102 User Manual • Enter the desire d value in the "%" posit ions. Y ou must enter the corre ct number of cha racters as repres ented by the "%" using 0 to 9 or . • The d efault messages can be c hanged . Consult your dea ler . • T o cr eate your perso nal mess age (Mes sage no. 9), refer t[...]

  • Page 103

    1.5 B efore Leav ing Y our D es k User Manual 103 1.5.4 Preventi ng Other People fr om U sing Y our T eleph one (Extension Dial L ock) Y o u can lock your extension so that oth er user s canno t make inapp ropr iate outs ide cal ls. This feature is als o known as El ectroni c Sta tion Lo ck out. T o lo ck T o unloc k T o make an outside call while [...]

  • Page 104

    1.5 B efore Leav ing Y our D es k 104 User Manual • After you make an outside c all, Extens ion Dial Lock is auto maticall y activated ag ain.[...]

  • Page 105

    1.6 Ma king/Answering an Announcement User Manual 105 1.6 Making/Ans w ering an Announce ment 1.6.1 P aging – Group Paging – P ag ing an d then T ransferring a Call Gr o up P aging Y ou c an make a voice ann ouncement to pro prie tar y te lephon es or exter nal spea kers or both in the pr eset group si multaneo usly . To p a g e P aging and the[...]

  • Page 106

    1.6 Makin g/Answering an Ann ouncement 106 User Manual • After you go on-hoo k, the calle r can ta lk to t he perso n who an sw ers the pa ge.[...]

  • Page 107

    1.6 Ma king/Answering an Announcement User Manual 107 1.6.2 Answering/Den yin g a P aging Announ cement T o answer T o allo w /den y a paging announcement (P aging Den y) • The f o llowing ar e extensions that c annot rece ive a paging ann ounce ment: – P or table station – Single line teleph one – Propr ietar y tele phone t hat is rin ging[...]

  • Page 108

    1.6 Makin g/Answering an Ann ouncement 108 User Manual 1.6.3 Making an Anno uncement an d Having a Multiple P ar ty Con ver sa tion (Broadcasting) Y o u can c all mult iple par ties assigne d in the gro up and make a voice an nounceme nt. Y ou ca n als o establish a multipl e par ty co nv ers ation wi th calle d par ties. Th is conversation wil l b[...]

  • Page 109

    1.6 Ma king/Answering an Announcement User Manual 109 T o make a con versation with a party in the grou p's preassigned or der T o end a con versation with a specif ic par ty • In this case, the FLAS H/RECA LL button must be in Fl ash/Recal l mode. For inf or mati on abo ut setting t he mode of your F LASH/RECA LL button, cons ult your deale[...]

  • Page 110

    1.6 Makin g/Answering an Ann ouncement 110 User Manual For a cal led extension T o send a notificat ion tone to the c aller and join a con versation • A conversation c an be e stablished wi th a maxi mum of 4 pa r t ies (i ncludin g the c aller). Talk. Caller Called P ar ty PT During an announcement During an announcement PT/SLT/PS (DSS) Press DS[...]

  • Page 111

    1.7 Setting the T elephone Accor ding to Y our Needs User Manual 111 1.7 Setting the T elephone Accor ding to Y our Needs 1.7.1 Setting the A larm (Timed Reminder) Y o u can re ceive an alar m a t your telepho ne to r emind you of a meeti ng, appoin tment or as a wake-up c all. The alar m can occu r either once or da ily (ev er y day until cancelle[...]

  • Page 112

    1.7 Setting th e T elephone Accor ding to Y our Needs 112 User Manual T o confirm • Y ou c an al so co nfir m the T imed Remi nder by using the soft button. • The a lar m keeps r ingin g for preprogrammed seco nds. • If y ou receive an incoming call during ringback , th e ri nging sta r ts after t he ri ngback stops. • If y ou are having a [...]

  • Page 113

    1.7 Setting the T elephone Accor ding to Y our Needs User Manual 113 1.7.2 Refusing Incomin g Calls (Do No t Disturb [DND] ) Y o u may set this feature when you are in a me eting o r busy . T o set/cancel • When using a propr ietar y tele phone, you can set or canc el Do No t Disturb by pressing th e FWD/DND button (fixed b u tton) instea d of &q[...]

  • Page 114

    1.7 Setting th e T elephone Accor ding to Y our Needs 114 User Manual • When i ntercom ca lls are set to be handled di fferently from outside call s (DND set/canc el), we recommend establishing buttons for both FWD/DND—Outs ide calls an d FWD/DND— Intercom calls, becaus e: a) the light patter ns of the FWD/DND— Both calls button (including [...]

  • Page 115

    1.7 Setting the T elephone Accor ding to Y our Needs User Manual 115 1.7.3 Receiving Ca ll W aiting (Call W aiting/Off-hook Call Announcement [OHCA]/Whisper OHC A) Dur ing a conversation, you can be i nforme d of a cal l waiting with a tone o r voice announce ment th rough your built-in speaker o r hands et. (Default: Disable—No call [Int ercom c[...]

  • Page 116

    1.7 Setting th e T elephone Accor ding to Y our Needs 116 User Manual 1.7.4 Displaying Y our T eleph one Number o n the Called Party and Caller's T elephone ( Calling/Conne cted Line Identification Presentation [CLIP/COLP]) CLIP: When ma king an outsid e call, you can present your preprogrammed teleph one number to the cal led par ty . COLP: W[...]

  • Page 117

    1.7 Setting the T elephone Accor ding to Y our Needs User Manual 117 1.7.5 Preventing Y our T elepho ne Number Bein g Display ed on the Caller's T elephone (Connected L ine Identification Restriction [COLR]) When r eceiving an outs ide call , you can sel ect whethe r the cal ler ca n see your tel ephone numbe r or not . T o show/pre vent • Y[...]

  • Page 118

    1.7 Setting th e T elephone Accor ding to Y our Needs 118 User Manual 1.7.6 Pre ve nting Y our Num ber Being D isplay ed on the Called P ar ty's T eleph one (Ca lling Line Iden tificatio n Restriction [CLIR]) When ma king an outs ide cal l, you can sel ect whethe r the called p ar ty can s ee your tele phone numb er or not. T o show/prevent ?[...]

  • Page 119

    1.7 Setting the T elephone Accor ding to Y our Needs User Manual 119 1.7.7 Preventi ng Other People fr om J oining Y our Con ver s ation (Executive Busy Override Den y) • Some e x tensi ons may be pro hibite d from per forming this feature. Off-hook. On-hook. Enter 1 to prevent or 0 to allow. PT/SLT/PS Prevent Allow 1 0 OR Enter 733 . 3 3 7 C.Ton[...]

  • Page 120

    1.7 Setting th e T elephone Accor ding to Y our Needs 120 User Manual 1.7.8 T urning on the Backgr ou nd Music (BG M) T o select and set/cance l <For us ers of KX-TDA100/KX-TDA200> <For users of KX-TD A3 0> Y ou c an liste n to the background music thro ugh your tele phone spea ker while on-h ook. A n e xternal musi c source , such as a[...]

  • Page 121

    1.7 Setting the T elephone Accor ding to Y our Needs User Manual 121 1.7.9 Protecting Y our Line against Notification T ones (Data Line Security) Y o u can pro tect the line agai nst aud ible notifica tion ton es, such a s a call waiting tone dur ing a co nv er satio n. Set thi s feature if your e x tensi on has a data c ommunicatio n device, such [...]

  • Page 122

    1.7 Setting th e T elephone Accor ding to Y our Needs 122 User Manual 1.7.10 Checking the Time Service Statu s Y o u can che ck the curr ent st atus of the Time Ser v ice on the disp lay . • The Ti me Se r vice ( Day/Night/Lunc h/Break ) button light shows t he cur rent st atus as follows: Off: Da y mod e Green on : L unch mode Flashing green: Br[...]

  • Page 123

    1.7 Setting the T elephone Accor ding to Y our Needs User Manual 123 1.7.11 Setting t he P arallelled T eleph one to R ing (P arallelled T elephon e) In th e case whe re a si ngle line telephone is c onnected in paralle l to your dig ital p ropr ietar y tele phone, you can choos e whethe r the paralle lled s ingle l ine teleph one wil l r ing to an[...]

  • Page 124

    1.7 Setting th e T elephone Accor ding to Y our Needs 124 User Manual 1.7.12 Using Y our PS in P aralle l with a Wired T elephone (Wireless XDP P arallel Mode) Y o ur PS can b e used in parall el with a PT or S L T . When i n this mod e, incoming calls to a wired t elepho ne also r ing the pai red PS. T o set T o cancel • Some w ired tel ephones [...]

  • Page 125

    1.7 Setting the T elephone Accor ding to Y our Needs User Manual 125 1.7.13 Clearing Fea tures Set at Y our Extension (Exten sion Feature Clear) Y ou c an re set the se ttings of the following features on your extension to the default setting s with one operatio n. This feature is also k nown as St ation P rogramme Cle ar . * The se f e atures m a [...]

  • Page 126

    1.8 Utilising the Call Centre 126 User Manual 1.8 Utilis ing the Call Ce ntre 1.8.1 Leaving an Incoming Call Distribution Group (Log-in/ Log- out, Wrap-u p) T o set Log-in/Log-out Y o u can co ntrol your status in an in comi ng call di stri bution group. When in the L og-out mo de, incom ing ca lls to th e group wil l not r ing at your extension . [...]

  • Page 127

    1.8 Utilisi ng the Call Centre User Manual 127 T o enter/lea ve the Not Ready mode T o set/cancel the Not Read y mode or to le ave the Wrap-up mode (T o enter the Ready mode) While on-hook PT/PS Press Log-in/Log-out . (Log-in/Log-out) Specified OR All ICD Group extension no. Enter ICD Group extension number or . ICD Group: Incoming Call Distributio[...]

  • Page 128

    1.8 Utilising the Call Centre 128 User Manual • * Th e statu s will be as follows: Ready Not Ready Not Ready Ready Wrap-up Not Ready • The L og-in/Lo g-out of a sp ecified group button ligh t shows the curren t statu s as follows: Off: Log-in mod e Red on: Log-out mode • The W rap-up button alter n ates th e setting of Wrap-up mo de, Not Read[...]

  • Page 129

    1.8 Utilisi ng the Call Centre User Manual 129 1.8.2 Mon itoring and Cont r oll ing the Call Statu s of an Incoming Call Distrib u tion Group (Incoming Call Distribution Gr ou p Monitor) – Monito r ing the Status o f W ai ting Ca lls – Monito r ing an d Changing the Log -in/Log- out St atus of Ex tension s The extension a ssigned as a S uper v [...]

  • Page 130

    1.8 Utilising the Call Centre 130 User Manual T o monitor T o clear Call Log History Monitori ng and Changin g the Log-i n/Log-out Status o f Extensions The S uper vi sor extension can m onitor th e Log-in/ Log-o ut stat us of th e incomi ng ca ll distr ibution gro up member s by the DSS button l ight. I t can also c hange their Log -in/Log-ou t st[...]

  • Page 131

    1.8 Utilisi ng the Call Centre User Manual 131 T o change t he Log-in /Log-out m ode • The DSS button li ght shows the curr ent statu s as f o llows: Off : The extension is not in the gr oup. Green on : Log-in (Ready) mode Fla shi ng gr ee n : Log-in (N ot Rea dy) mode Red on : Log-ou t mode Press desired DSS . Display PT (DSS)[...]

  • Page 132

    1.8 Utilising the Call Centre 132 User Manual 1.8.3 Forwar ding a W aiting Call (Manual Queue Redirection) When your incom ing call distr ibution group is busy and other outside c alls ar rive, the arr iving call s are pu t in a wait ing que ue. Extensio ns c an check the status of the queue with the Hu rr y-up button light, and f o rward the l ong[...]

  • Page 133

    1.9 Using User -supplied Equip ment User Manual 133 1.9 Using User -supplie d Equipment 1.9.1 If a Doorp hone/Door Open er is Connected Y o u can talk to a per son at the door through the do or phone. Pr eprogrammed extensions or an outside par ty can r eceive the calls from the door pho ne. Y ou c an open the door . – Doo r phone C all – Open [...]

  • Page 134

    1.9 Using Use r-supplied Eq uipment 134 User Manual Open ing a Do or (Door O pen) Some extensio ns may be prohibi ted from u sing t his feature. Fro m a specified ex tension Fro m any exten sion while talking to the doorphone • The d oor open will b e tri ggered for a sp ecified t ime per iod . Off-hook. On-hook. Enter doorphone number (2 digits)[...]

  • Page 135

    1.9 Using User -supplied Equip ment User Manual 135 1.9.2 If an Externa l Rela y is Connected Preprogramm ed extensions can switch on a rel a y (e.g., alar m) connec ted to th e PBX. T o switc h on the relay • The relay will be switched off after a specif ied tim e per iod. Off-hook. Enter relay number (2 digits). relay no. PT/SLT/PS C.Tone Enter[...]

  • Page 136

    1.9 Using Use r-supplied Eq uipment 136 User Manual 1.9.3 If an External Sensor is Connected Preprogramm ed extensions can receive an al er t cal l from a n external sensor (e.g., secur ity a lar m) connec ted to t he PBX. T o answer a sens or call • If you do not answer a sensor ca ll with in a s pecifie d time p eri od, the s ensor call wil l s[...]

  • Page 137

    1.9 Using User -supplied Equip ment User Manual 137 1.9.4 If a Host PB X is Connected – Acc essing Exter na l Ser v ices ( Exter n al Feature Acce ss [E F A ]) Accessing External Services (Exte rnal Feature Access [EF A]) Y o u can acc ess s pecial features (e.g., Call Waiting) of fered b y a hos t PBX or teleph one co mpany . T his feature is on[...]

  • Page 138

    1.9 Using Use r-supplied Eq uipment 138 User Manual 1.9.5 If a V oice Processing System is Co nnected Y o u or an ou tside par ty c an ac cess th e V oi ce Proc essing System from a telephone. – Call Forwarding to V oi ce Mail ( V oi ce Mail Integration ) If your PBX ha s a Panasonic V oice Pr ocessi ng Syst em con nected (e.g., KX-TV P/KX -TVS s[...]

  • Page 139

    1.9 Using User -supplied Equip ment User Manual 139 T o transf er a call t o a mailbo x T o listen to messages • *Indi cation tone af ter going off-h ook • Y ou can ac cess a voice mail wi th one t ouch. • The default v oi ce mail floatin g extension number i s 500. Customising Y our Phone • 3.1.3 Cus tomis ing the Button s Create o r edit [...]

  • Page 140

    1.9 Using Use r-supplied Eq uipment 140 User Manual Screeni ng Calls (Live Call S creen ing [LCS] ) While a caller is leaving a messa ge in your ma ilbox, you can monito r the call without answering. If you so desire, you can a nsw e r the ca ll whi le monitor ing . There are two me thods available (Default: Hands-fr ee mode). Hands-free mode: Y ou[...]

  • Page 141

    1.9 Using User -supplied Equip ment User Manual 141 Operation Fl owchart The op erations in th e shad ed areas can be d one han ds-free. • The Live Call S creenin g (LCS) button light shows the f e ature status as follows: Off: LCS is off. Flashi ng green rapidly: Ale r tin g in th e Pr ivate mode. Fla shi ng gre en s lowly : Monitor ing . Red on[...]

  • Page 142

    1.9 Using Use r-supplied Eq uipment 142 User Manual Recor d ing a Con versation T o record int o your m ailbo x (T wo-wa y Record) T o record int o another mailbo x (T wo-wa y T ransfer) T o record int o another mailbo x with one touch (One-touc h T w o-way T ransfer) Y ou c an recor d a conversation int o a mailb o x while tal king on the pho ne. [...]

  • Page 143

    1.9 Using User -supplied Equip ment User Manual 143 • Note: When you recor d your T wo-wa y teleph one conversations, you should i nform th e other p ar t y that the conv ers ation is being recorded. Customising Y our Phone • 3.1.3 Cus tomis ing the Button s Create o r edit a T w o-wa y Re cord button, a T wo-wa y T ran sfer b utto n and a One-[...]

  • Page 144

    1.10 After Mo ving to a Ne w Location in the Office 144 User Manual 1.10 After Mo vin g to a Ne w Location in the Offi ce 1.10.1 Using the Same Settin gs as Y our Previous Extension (W alking Ex tension) Y o u can us e the sam e features a ssigned on your previous extension even if you mov e to anothe r extension in the o ffice. Y ou c an ret ain y[...]

  • Page 145

    1.11 Using a Displa y Proprietary T elephone User Manual 145 1.11 Using a Displ a y Pr oprietary T elephone 1.11.1 Using th e Call Log This is av a ilable for display propr ie tar y te lephon es an d por table statio ns. – Calli ng with the Incomi ng Call L og – Calli ng with the Outgo ing Call L og Calling with the In coming Call Log When you [...]

  • Page 146

    1.11 Using a Display Pr oprietary T elephone 146 User Manual T o cl ear the log inf ormation T o call T o store the caller's inf ormation in per sonal speed dialling Display PT While confirming the log information Press Call Log , or Up or Down until desired party appears. (Call Log) OR Press TRANSFER . TRANSFER Off-hook. While confirming the [...]

  • Page 147

    1.11 Using a Displa y Proprietary T elephone User Manual 147 Calling with the Outgoi ng Call Log Y ou c an re dial using the outg oing c all log. T o call T o call with the REDIAL but ton • The Call Log button l ight shows th e curre nt status as follows: Off: No incomin g call. Or you hav e al ready viewed the ca ll lo g. Red on: Y ou hav e miss[...]

  • Page 148

    1.11 Using a Display Pr oprietary T elephone 148 User Manual T o store the caller's inf ormation in per sonal speed dialling • Y ou c an lock your call log d isplay by using an extension PI N (P ersona l Identi fication Number ), so that you ca n prohib it acces s to your lo gged infor mation (Displ a y Lock). Refer to "3.1.2 Settings o[...]

  • Page 149

    1.11 Using a Displa y Proprietary T elephone User Manual 149 1.11.2 Using th e Directories Y o u can ca ll us ing th e direc tori es ( P ersona l Speed Dia lling Directo r y , System Sp eed Diall ing Direct or y and Extensi on Numbe r Director y ). Only persona l direc tori es can b e stored , edite d or de leted on your ex te nsion . If a cal l ar[...]

  • Page 150

    1.11 Using a Display Pr oprietary T elephone 150 User Manual Storing Names and Numbers T o store a P ersonal Spe ed Dialling Direct or y item • T ele phone num bers and names di splayed are stored using th e first s pare P e rsonal Speed Dia l l in g m e mo r y ava il abl e. • For a PS user, ref er to "Ope rating Ins truc tions " for [...]

  • Page 151

    1.11 Using a Displa y Proprietary T elephone User Manual 151 Entering Cha r acter s Y o u can e nter the following character s. The t ables show you the characters av a ilable for each button. T able 1 or T able 2 c an be pr ogrammed. T able 1 (Standar d mode)[...]

  • Page 152

    1.11 Using a Display Pr oprietary T elephone 152 User Manual T able 2 (Option mode)[...]

  • Page 153

    1.11 Using a Displa y Proprietary T elephone User Manual 153 T able 2 (Option mode for CE model)[...]

  • Page 154

    1.11 Using a Display Pr oprietary T elephone 154 User Manual T able 2 (Option mode for GR model)[...]

  • Page 155

    1.11 Using a Displa y Proprietary T elephone User Manual 155 T able 2 (Option mode for R U model)[...]

  • Page 156

    1.11 Using a Display Pr oprietary T elephone 156 User Manual 1.11.3 Accessing System Features (System F eature Access) Y o u can acces s a feature with t he "Feature Ac cess" menu. T o access "Feature Access" men u and select the f eature Features Refer to A uto matic Callback Busy Cancel 1.2.4 When the D ialle d Line is Busy o [...]

  • Page 157

    User Manual 157 Section 2 Manager Operation This cha pter s hows the m anager how to c ontr ol the ot her extensions or the PBX.[...]

  • Page 158

    2.1 Contr ol Features 158 User Manual 2.1 Contr ol Feat ures 2.1.1 Extension C ontrol The ma nager extension can con trol t he setting s of o ther extensions. – Chan ging the S etting s of Othe r Extens ions Changing the Settings of Other Extension s T o lock/unloc k other e xtensions (Remote Ext ension Dial Loc k) This f e ature is also k nown a[...]

  • Page 159

    2.1 Contr ol Features User Manual 159 2.1.2 Time Ser vice Mode Control The ma nager extension o r the prep rogrammed extension can chang e the time mode (Day , Lu nch, Br eak o r Nig ht). There ar e two meth ods (Automatic or Manual) of ch anging the time m odes. A utomatic: enables the tim e mode f o r each day of t he week to change auto matic al[...]

  • Page 160

    2.1 Contr ol Features 160 User Manual • Besi des the time mo de, there is Holiday mode. It can change mode onc e on a spec ified date. • The Ti me Se r vice ( Day/Night/Lunc h/Break ) button light shows t he cur rent st atus as follows: Off: Da y mod e Green on : L unch mode Flashing green: Brea k mode Red on: Night mod e Flashing red: Holida y[...]

  • Page 161

    2.1 Contr ol Features User Manual 161 2.1.3 Restriction Level Control (Dial T one T rans fer) The ma nager extension can change the restr icti on lev e l, per mi tting an e xten sion t o make a call. • The restr iction lev el is chan ged to th e pre programmed l ev el of T oll Restr ict ion/Cal l Barr ing button. Customising Y our Phone • 3.1.3[...]

  • Page 162

    2.1 Contr ol Features 162 User Manual 2.1.4 T urning on the External Backgr ound Music (BGM) The man ager extension can s elect and b roadcas t background music in the of fice thr ough exter nal spea kers. T o select and start/stop the bac kground music <For us ers of KX-TDA100/KX-TDA200> <For users of KX-TD A3 0> PT/SLT/PS Off-hook. On[...]

  • Page 163

    2.1 Contr ol Features User Manual 163 2.1.5 Recording Outgoing Messages (OGM) The ma nager extensio n can re cord three ki nds of gree ting me ssag es (OGM ) as follows: All m essages hav e their own extension numbers. Y ou can s elect the desir ed me ssage. Y ou hav e two methods for recording a message. On e is re corded u sing the h andse t, and[...]

  • Page 164

    2.1 Contr ol Features 164 User Manual T o record fr om an external BGM (MOH) por t <For us ers of KX-TDA100/KX-TDA200> <For users of KX-TD A3 0> PT On-hook. Off-hook. Enter 36 . Enter 3 . 3 Press STORE . When the time limit passes, it stops automatically. The message is played back. The message is recorded. You hear the message. Enter B[...]

  • Page 165

    2.1 Contr ol Features User Manual 165 T o cl ear the m essage • Recor d voice messag es onl y; avoid the recordi ng of music . • The default of OGM floati ng extension numbe rs is 5xx ( xx: two-di git number of messa ge). PT Off-hook. 0 Enter 36 . Enter 0 . On-hook. 6 3 Progress Tone & C.Tone Enter OGM floating extension number . OGM floati[...]

  • Page 166

    2.1 Contr ol Features 166 User Manual 2.1.6 Allo wing Users to Seize an Unav ailable Outside Lin e (T runk Busy Out) When a p roblem is found on a cer tain outside line, the P BX au tomatical ly makes it unavailable f or us e temporar ily . Th e mana ger can manually en able the outs ide lin e and allow users t o use it a gain. T o re-enable an out[...]

  • Page 167

    2.1 Contr ol Features User Manual 167 2.1.7 Using th e T e lephones i n a Hotel-type En vironment (Hospitality Featu res) The hotel operator can ch eck in or check out guests fro m his extension. When the hotel operator pr esse s a flexible b u tton as signed as "Che ck-in" or "Check-out" on his extension, the extension will swi[...]

  • Page 168

    2.1 Contr ol Features 168 User Manual Chec k-out The ho tel operator c an ch ange the room st atus of ex te nsion s to check-out by using the Ch eck-out button assigned on his extension. Dependin g on th e setting of the P BX, the ho tel ope rator can do t he follo w ing: • Record/ edit char ges for Miniba r/Other s • Pr int out an inv oi ce co[...]

  • Page 169

    2.1 Contr ol Features User Manual 169 T o recor d/edit ro om char g es and check out a room with/wit hout printing an in voi ce Press Check-out . Dial extension number and then press "ENTER", or press desired DSS . OR extension no. (DSS) While on-hook ENTER Enter minibar charge . minibar charge other charges Enter other charges . Display [...]

  • Page 170

    2.1 Contr ol Features 170 User Manual • After check-out, Remo te Extens ion Dial Lock is activated, and ou tside calls from the roo m ex te nsion are rest ri cted. (Re f e r to " 2.1.1 Exte nsio n Control" .) • After check-out, features set o n the r oom extension wi ll be re set to the default setting s. F or f e atures t hat are r e[...]

  • Page 171

    2.1 Contr ol Features User Manual 171 Setting a Timed Reminder to a Room Extension (Remote W ake-up Call) The h otel o perator can r emote ly set/can cel a Timed Remind er to a room extension. He c an also confi rm the current setti ng. T o set T o cancel T o confirm On-hook. Off-hook. Enter 0 for once or 1 for daily. Once Daily 1 OR 1 0 C.Tone Dia[...]

  • Page 172

    2.1 Contr ol Features 172 User Manual Recording room information using a room extension Room infor mati on can be record ed from a room extension using up to 8 prepr ogrammed mes sages ( 1-8). Dependin g on th e conte nt of the message s, a variety of informat ion c an be rec orded. For a list of preprogramme d messa ges, consul t your dealer . T o[...]

  • Page 173

    2.1 Contr ol Features User Manual 173 2.1.8 Releasing Ne tw ork D irect Station Selectio n (NDSS) Monitor NDSS buttons can be cust omised o n any extension con nected to your PBX. An NDSS button a llows an extension user to monitor anoth er extension conn ected t o anothe r PBX in a pr ivate networ k. The NDS S button li ght shows the cur rent sta [...]

  • Page 174

    2.1 Contr ol Features 174 User Manual[...]

  • Page 175

    User Manual 175 Section 3 Customising Y our Phone & System This chapte r shows you how to cus tomis e your indi vidua l telephon e or P BX accor ding to your needs. Find t he des ired setting and program a s necessa r y .[...]

  • Page 176

    3.1 Customis ing Y our Phone (P ersona l Programming ) 176 User Manual 3.1 Customising Y our Pho ne (P er sonal Pr ogramming) 3.1.1 Customising Y our Phone (Per sonal Programmin g) Y o u can custom ise your tel ephone features. F or example, you can cha nge the initial settin gs or button features accor ding to your needs. – Assign ing an Exten s[...]

  • Page 177

    3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 177 T o cancel • W ARNING There is a risk that fraudulent telephone calls will be made if a third party discover s your passw ord (extension P IN). The cost of su ch calls will be bill ed to the owner/renter of t he PBX. T o protect the PBX from this kind of fraudulent use, we str[...]

  • Page 178

    3.1 Customis ing Y our Phone (P ersona l Programming ) 178 User Manual 3.1. 2 Setti ngs on the Prog ramming Mode Y ou c an programme f e atures u sing the p rogramming m ode. – Set ting F eat ures – Cle arin g Features Setting Feature s The de f a ult se ttings are shown in bold l etters. F o r late r reference, place a check mar k in the box e[...]

  • Page 179

    3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 179 Which disp lay language d o you prefer? (Displ ay Language S election ) Engli sh 2nd Langu age 3rd Lang uage 4th Langu age 5th Langu age W ou ld you like the c all duration to be shown au tomatic ally on the dis play when answering an outside ca ll? (Displ ay Switching Mode) No?[...]

  • Page 180

    3.1 Customis ing Y our Phone (P ersona l Programming ) 180 User Manual Which d o you prefer to se ize when you go off-hook to make call s? (Preferred Line A ssignment— Out going) No line An id le outsi de lin e + CO button no. (01-36)* 2 or A CO /ICD Group button or Intercom Which l ine do you prefer to answ er when you go off- hook? (Preferred L[...]

  • Page 181

    3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 181 Do y ou pr efer to ans wer a call without go ing off-h ook regardles s of the A UTO ANS button status? (Forced Ans werba ck Selec tion)* 1 No—Disable Y es— Enable Whic h ser vice d o you pref er when a calling par ty is recordin g a mes sage in your mailbox? (Live Call Scr e[...]

  • Page 182

    3.1 Customis ing Y our Phone (P ersona l Programming ) 182 User Manual Where ar e your incoming cal ls f o rwarded or refused? (Call Forwarding [FWD]) /Do Not Disturb [DND]) (for both call s) (f or outs ide ca lls) (for intercom c alls) Off Do Not Disturb (DND) + desire d no. (max. 32 digits) All— F or ward all calls + desire d no. (max. 32 digit[...]

  • Page 183

    3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 183 Do you want background music through your telephon e speaker while on-hook? (Background Musi c [BG M])* 1 No—Off KX-TDA100/KX- TD A200 : + BGM no . (1 digit ) KX-TD A30: Ye s — O n W ou ld you like to set your ex t ensio n PIN or c hange a stor ed e xtens ion PIN to new one?[...]

  • Page 184

    3.1 Customis ing Y our Phone (P ersona l Programming ) 184 User Manual T o store the names and numbers in per sonal speed dialling * 2 : CO button numbers (25- 36) are available only when the Add -on Ke y Mo dule is set up to your teleph one. * 3 : Not av ailable for the KX -T7665 * 4 : Only av ai lable for cer ta in dig ital pro pr ietar y tele ph[...]

  • Page 185

    3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 185 T o edit the names and numbers of per sonal speed dialling Press PROGRAM or PAUSE . Enter personal speed dialling number (2 digits). personal speed dialling no. PROGRAM PAUSE OR Enter 10 and then press ENTER . Or press STORE . 0 1 OR AUTO DIAL STORE Press ENTER or STORE . OR AUT[...]

  • Page 186

    3.1 Customis ing Y our Phone (P ersona l Programming ) 186 User Manual Clearing Features Y ou c an clear or cha nge to features as follo w s: Features Defaul t Setting Disp lay S witching Mode Au t om a t i c Hot Line Off Calling Line Identi ficat ion Restr i ction [CLIR ] Allow Calling/ Connected L ine Id entificat ion Pres entation [CLIP/COLP ] C[...]

  • Page 187

    3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 187 T o set • If you do no t desi re that th e Call Waiting, FWD/D ND or H ot Line to be cl eared by this feature, please a sk your dealer. Press PROGRAM or PAUSE . Enter ## . Press PROGRAM or PAUSE . OR PROGRAM PAUSE OR PROGRAM PAUSE Press ENTER or STORE . OR AUTO DIAL STORE Pres[...]

  • Page 188

    3.1 Customis ing Y our Phone (P ersona l Programming ) 188 User Manual 3.1.3 Customising the Buttons Y ou ca n chang e the flexible CO buttons/DSS buttons, and pro grammable f eatur e (PF) buttons on PTs, DSS Consol es, Add-on Ke y Mo dules, and PSs to th e follo w ing feature buttons. For e xa mple, if your telepho ne has mor e CO buttons t han av[...]

  • Page 189

    3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 189 Group FWD—Both calls + Incomin g call d istribution group e xte nsion no . Group FWD— Outsi de call s + Incom ing call d istribution group e xte nsion no . Group FWD— Intercom calls + Incom ing call d istribution group e xte nsion no . Accoun t Conf er ence T er minat e Ex[...]

  • Page 190

    3.1 Customis ing Y our Phone (P ersona l Programming ) 190 User Manual Release* 3 T oll Restricti on/Call Barring + T oll Rest r iction/Ca ll Ba rri ng Lev el ( 1-7) ISDN Ser vic e* 5 + Desire d no . (max. 32 digits) Calling Lin e Identificat ion Restri ction (CLIR) Connected Line I dentifica tion Restri ction (COLR) ISDN-Hold Headset* 3 * 6 Time S[...]

  • Page 191

    3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 191 T o distingui sh the ringing tones for eac h CO , INTERCOM or ICD Group but ton (Digital propr ietary telephone onl y) •* 1 " ", "#", FLA SH/RECALL , P A USE, SECRET (INTERCO M) and T ( T ransfer) can also be stored. If you do not want to d isplay the store[...]

  • Page 192

    3.1 Customis ing Y our Phone (P ersona l Programming ) 192 User Manual T o cl ear the button • * Av aila ble tone types vary depend ing on the tele phone you are using: • KX-T76 00 ser ies (e x cept KX-T7665 ): T one types "01" to "30" a re availab l e. • KX-T76 65: On ly tone ty pes "01" to "0 8" are a[...]

  • Page 193

    3.2 Manager Pr ogramming User Manual 193 3.2 Mana g er Pr ogramming 3.2.1 Programming Information The ma nager c an pro gramme the following it ems. • Call C harges • Other E xtens ions Con trol A vail able Extension The extension a ssigned as a m anager Required T elephone A P a nason ic Prop r ietar y T eleph one wit h disp lay (ov er 2 lines[...]

  • Page 194

    3.2 Manager Pr ogramming 194 User Manual 3.2.2 Manager Programming Changing Call Charges and Extension Contr o l Item Pr ogramming Input Changing t he mana ger p assw or d. + + P assword (max. 10 digit s) + Viewing extension c all char ges. + + Exten sion no. Clear ing extension c all ch arges. + + Exten sion no. + + Setting th e budget for e x ten[...]

  • Page 195

    3.2 Manager Pr ogramming User Manual 195 Clear ing the P IN and PIN l ock f or verifi ed codes. + + V er ifie d code + Setting t he verifie d code PI N. + + V er ified code + PIN (max. 10 digits ) + • W ARNING There is a risk that fraudulent telephone calls will be made if a third party discover s y our passwor d (verified code PIN). The cost of [...]

  • Page 196

    3.3 Cust omising Y our System (Sy stem Program ming) 196 User Manual 3.3 Custo m ising Y our System (System Pr ogramming) 3.3.1 Pr ogram ming Information Y o u can cus tomise your system accor ding to your requirem ents. [Y o ur system already has default settings (factor y i nstalled ).] The progr a mming is shown belo w. (Pr ogramme number) • T[...]

  • Page 197

    3.3 Customis ing Y our System (System Pr ogramming) User Manual 197 Icon Descriptions Fixed Buttons Function T7600/ NT136 T7200 /T740 0/T7500 PREVIO US (PREV) NEXT ST ORE (EN TER) None Back to Pre v ious Menu (CANCEL) SHIFT PROGRA M END SELECT FLASH CLEAR SECRE T REDIAL SP-PHONE FWD/DND CONF AUT O DIAL STORE SHIFT SHIFT PROGRAM PAUSE HOLD AUTO ANS [...]

  • Page 198

    3.3 Cust omising Y our System (Sy stem Program ming) 198 User Manual Procedure The ba sic steps are shown below . 1. Entering the pr ogramming mode 2. Pr ogram ming Y ou can enter eac h programme number (3 digits). 3. Exiti ng the m ode • T o exit the pr ogramming mode at any time, lift th e handset. • T o exit the pr ogramming mode at any time[...]

  • Page 199

    3.3 Customis ing Y our System (System Pr ogramming) User Manual 199 3.3.2 System Programming Date & Time [000] The prop r ietar y te lephon es dis play the curren t date an d time whi le on-hoo k. [In 12-hour Format] [In 24-hour Format] Enter 000 . Press ENTER . Enter date (01-31). date Enter year (00-99). year Enter hour (01-12). hour Enter mi[...]

  • Page 200

    3.3 Cust omising Y our System (Sy stem Program ming) 200 User Manual System Spee d Dialling Number [001] Y o u can sto re the pho ne number s of fre quently di alle d destina tions. • After changing th e desired v alue s, y o u can p ress the E NTER button. Y ou do not have to perform t he rest o f the steps. • The c lock star ts immed iately a[...]

  • Page 201

    3.3 Customis ing Y our System (System Pr ogramming) User Manual 201 System Speed Dialling Name [002] Y o u can sto re the name a ssociated with the speed diall ing number . These n ames a re disp lay ed when makin g calls usin g the disp lay operation. T o enter ch aracters, refer to "Enter ing Characters ". Extension Number [003] Y ou c [...]

  • Page 202

    3.3 Cust omising Y our System (Sy stem Program ming) 202 User Manual Extension Name [004] Y ou c an sto re the nam e of an e xten sion user . This is us eful if you want to k now who is cal ling, or who you are ca llin g when m aking an inter com cal l using t he direc tor y . T o ente r character s, ref e r to "En ter ing Character s". P[...]

  • Page 203

    User Manual 203 Section 4 Appendix This cha pter p rovides th e T roubleshooti ng, the Feature Number T a ble and T one L ist. Check the T ro ubleshooting sectio n before cons ulting your d ealer .[...]

  • Page 204

    4.1 T roub leshooting 204 User Manual 4.1 T r oubleshooting 4.1.1 T roubleshooting T roub l eshooting Problem Remedy The telephone does not w ork properly . • Consult your dealer. I cannot use the telephone. • The telephone is locked . Unlock your telephon e. ( 1.5.4 Prev enti ng Other P eople fr om Using Y our T elep hone (Exten sion Dial Lo c[...]

  • Page 205

    4.1 T roubl eshooting User Manual 205 A reorder tone is audibl e or "Restricted" is display ed. • The telephone is locked. Unlock your telepho ne. ( 1.5.4 Prev enti ng Other P eople fr om Usin g Y our T elep hone (Ex tension Dial L ock), 2.1.1 Ex tension Co ntrol) • T oll r estrictio n is activated. Consult your ma nager or deale r . [...]

  • Page 206

    4.1 T roub leshooting 206 User Manual I do not want to displa y a number which is stored in memory . • Conceal t he number. ( S torin g Names and Number s, 3. 1.3 Cust omising the Button s) I want to confirm m y extension number . • ( Y our Extens ion Nu mber in 1.1.1 Before Operatin g the T elepho nes) The date and time are not correct. • Se[...]

  • Page 207

    4.2 F eat ure Num ber T a ble User Manual 207 4.2 Feature Number T ab le 4.2.1 Feature Number T able Numb ers listed below are the d efault settings. There ar e flexib le feature number s and fixed f e ature number s. If you chang e the fl e x ible f eat ure numb ers, fill i n your assigne d number s (new) in the l ist for future reference. Feature[...]

  • Page 208

    4.2 Featur e Number T able 208 User Manual 1.2.4 When the Dia lled Lin e is Bus y or There is No Answer T o cancel callback r inging (Automatic Call back Busy C ancel)/ T o cancel (CCBS Cancel) 46 () Leaving a Messa ge Waiting Indicati on/ Calling Back the Cal ler Wh o Left an Indication ( Messag e W a iting) 70 () Fo r a c a l l e r – T o le av [...]

  • Page 209

    4.2 F eat ure Num ber T a ble User Manual 209 1.3.3 Answerin g a Call Ringi ng at A nother T elepho ne (Call Pickup) Answering a Ca ll from A nother T e lephon e (Call P ickup) –G r o u p 40 () group no. (2 digits) –D i r e c t e d 41 () extension no. Denying O ther P eopl e the P o ssib ility of Picking Up Y our Cal ls (Call P ickup Deny) 720 [...]

  • Page 210

    4.2 Featur e Number T able 210 User Manual 1.4.4 Answerin g Call W aitin g Answering Call W aiti ng in the PBX 50 () Answering Call W ai ting from the T el ephone Company 60 () 1.4.5 Multi ple Par ty Conv e rsation Adding a Thi rd P a r ty dur ing a Conv e rsation Using the ISDN Ser v ice (Thr ee-par ty Conference [3PTY] —by ISDN) 62 () phone no.[...]

  • Page 211

    4.2 F eat ure Num ber T a ble User Manual 211 F o rwarding Y our Call s Using I SDN Ser vice (Call Forwarding [CF]—by ISDN) 75 () – T o set outside line no . + # + multipl e subsc rib er no. + # + 2 ( Uncond itiona l)/3 (Bus y)/4 (No Reply ) + phone no. + # – T o cancel outs ide line no . + # + multipl e sub scr iber no. + # + 0 – T o confi[...]

  • Page 212

    4.2 Featur e Number T able 212 User Manual 1.5.3 Showing a Mess age on the Caller's T elepho ne Dis play (Absent M essage) 750 () – T o set 1-9 (+ parameter) + # – T o ca ncel 0 1.5.4 Preventing Other People from Using Y our T el ephone (Exten sion D ial Lock) 77 () –T o l o c k 1 – T o unlock 0 + extension PIN 1.6.1 Paging Group Pagin[...]

  • Page 213

    4.2 F eat ure Num ber T a ble User Manual 213 1.7.4 Displ aying Y our T e lephon e Number on the Called P ar ty and Cal ler's T ele phone (Callin g/Conne cted L ine Identi fication Presentati on [CLIP/COLP ]) 72 () –P u b l i c 1 – Y our extensio n 2 1.7.5 Pr e venting Y our T e lephon e Number Being Displayed on the Call er's T e lep[...]

  • Page 214

    4.2 Featur e Number T able 214 User Manual 1.7.12 U sing Y o ur PS i n P a rallel wit h a Wired T e lephon e (Wi reless X DP Parallel Mode) 48 () – T o se t 1 + paired wir ed extensio n no . – T o ca ncel 0 1.7.13 C lear ing Features Set at Y our Extensi on (Extens ion Feature Cl ear) 790 () 1.8.1 Le aving an Inco ming Ca ll Distr i bution Grou[...]

  • Page 215

    4.2 F eat ure Num ber T a ble User Manual 215 –O u t s i d e C a l l s 711 () 2 (All Calls)/ – Intercom Cal ls 712 () 3 (Busy)/ 4 ( No Ans w er)/ 5 (Busy/ No Ans wer ) + voice mail fl oating extension no .* 6 + # 1.10.1 Using the Sam e Setting s as Y our Previous Extens ion (Walking Exte nsion) 727 () your previous extension no. + e xten sion P[...]

  • Page 216

    4.2 Featur e Number T able 216 User Manual 2.1.7 Usin g the T e lephone s in a Hotel-ty pe Environment (Hospit ality Features) * 4 Settin g a Time d Remin der to a Ro om Extensi on (Remot e W a ke-up Call ) 76 () – T o set 12H: 1 + ex te nsio n no . + ho ur/minute + 0 (AM )/ 1 (PM) + 0 (once )/1 (dai ly) 24H: 1 + extension n o . + hour/mi nute + [...]

  • Page 217

    4.2 F eat ure Num ber T a ble User Manual 217 Feature (While busy , DND or call tone is heard) Default 1.2.4 When the Dia lled Lin e is B usy or T here is No Answer Sending a Call W aitin g Notifi catio n (Call W ai ting) 1 T o an Extens ion Refusing the Call (DND Override) Join ing an Existi ng Call (Executive Busy Override) 3 Leaving a Mes sage W[...]

  • Page 218

    4.3 What is This T on e? 218 User Manual 4.3 What is This T one? 4.3.1 What is This T one? While on-hook When going off-hook Ring T ones The following tones are programmable al lowing recogn ition o f call type (Outside , Intercom o r Door phone). T one 1 T one 2 T one 3 T one 4 Dial T ones T one 1 Nor mal 1 s 1 s 1 s 1 s 1 s[...]

  • Page 219

    4.3 What is T his T one? User Manual 219 T one 2 • When there a re mess ages that hav e previously been listene d to and no new message s in your me ssag e box • When any of the following f eatur es are se t: • Absent Mess age • Background Mus ic • Call Forwarding • Call Pi ckup Deny • Cal l W aiting • Do Not Disturb • Extens ion [...]

  • Page 220

    4.3 What is This T on e? 220 User Manual When you make cal ls While off-hook When talking to an outside party When setting the f eatures or pr ogramming Busy T one Reorder T one The ou tside l ine you tr ied to s eize is not assigne d or denied. Ringback T one 1 Ringback T one 2 Do Not Distur b (DND ) T one The di alled extensio n is refu sing inco[...]

  • Page 221

    4.3 What is T his T one? User Manual 221 T one 2 Before receiv ing a p age throu gh an e xternal speak er T one 3 Bef ore th e f ollo w in g fea tures acti vat e: • Ret r ie ving a held cal l • Picking up ano ther ca ll • P a ging/An s w erin g a paging a nnounc ement • Ans w er ing t he call through a speaker T one 4 Establishing or leavin[...]

  • Page 222

    4.4 R evis ion H isto r y 222 User Manual 4.4 Revi sion History 4.4.1 KX-TD A100/KX-TD A200 MPR V ersion 1.1 New Contents • 1.4 .5 Multip le P ar ty Con ver sation Addi ng a Thir d P ar ty during a Con ver sation U sing th e ISDN S er vice ( Three- par ty Conf erence [3PTY]—by ISDN) • 1.6. 3 Making an Ann ounce ment and Having a Mu ltiple Par[...]

  • Page 223

    4.4 Revis ion History User Manual 223 4.4.2 KX-TD A100/KX-TD A200 MPR V er sion 2.0 New Contents • 1.1.1 B efore Operating the T el ephone s When Y ou Use a P a nasonic Propr ietar y T el ephone – Network Direc t Station Selec tion (NDSS) –C T I – Check-in – Check-out • 1.2.1 B asic Calling Making a Call to a Pr ivate N etwork ( TIE Li [...]

  • Page 224

    4.4 R evis ion H isto r y 224 User Manual 4.4.3 KX-TD A30 MPR V ersion 1.1 New Contents • 1.4 .5 Multip le P ar ty Con ver sation Addi ng a Thir d P ar ty during a Con ver sation U sing th e ISDN S er vice ( Three- par ty Conf erence [3PTY]—by ISDN) • 1.6. 3 Making an Ann ounce ment and Having a Mu ltiple Par ty Conversation ( Broadca sting )[...]

  • Page 225

    4.4 Revis ion History User Manual 225 4.4.4 KX-TD A30 MPR V ersion 2.0 New Contents • 1.1.1 B efore Operating the T el ephone s When Y ou Use a P a nasonic Propr ietar y T el ephone – Network Direc t Station Selec tion (NDSS) –C T I – Check-in – Check-out • 1.2.1 B asic Calling Making a Call to a Pr ivate N etwork ( TIE Li ne Acce ss) ?[...]

  • Page 226

    4.4 R evis ion H isto r y 226 User Manual 4.4.5 KX-TD A30 MPR V ersion 2.2 New Contents • 1.1.1 B efore Operating th e T eleph ones When Y ou Use a P a nasonic Propr ie tar y T el ephone – Networ k Direc t Station S electio n (NDS S) –C T I – Check-in – Check-out • 1.2.1 Basic Callin g Making a Call to a Pr ivate Networ k (T IE Line A c[...]

  • Page 227

    User Manual 227 Inde x[...]

  • Page 228

    Index 228 User Manual A Absent Message 101, 1 81, 212 Accessing Exter n al Services (External Feature Acc e ss [EFA]) 137 Accessing Syste m Features (Syst e m Feature Acce ss) 156 Accessing the ISDN Se rvice (ISDN Service Access) 44 Access ing the Me ssage Box of Another E xtensio n from You r Extensi on 100 Access ing Your M essage Bo x from an O [...]

  • Page 229

    Index User Manual 229 Direct Stat ion Se lect ion (D SS) 21, 188 Displa y 15 Display Backlight Selection 179 Displa y La nguage Sel ection 179 Display Lock 183 Display Switching Mode 179 Displa ying You r Telepho ne Number on th e Called Part y and Caller' s Tele- phon e (Call ing/Co nnected Line Iden tificat ion Pr esent ation [ CLIP/ COL P])[...]

  • Page 230

    Index 230 User Manual Lettin g Other Peo ple Lis ten to the Conv ersatio n (Off-hook M onitor) 82 Liste ning to Voi ce Messages Left by Call ers 96 Live Call Screenin g 22, 140, 190 Live Call Screenin g Mode Set 181 Log-in /Log-out 21, 126, 189, 214 Log-in /Log-out for all gro ups 21, 189 Log-in /Log-ou t of a specifie d group 21, 189 Loop-CO (L-CO[...]

  • Page 231

    Index User Manual 231 [CCBS]) 36 Setting Fea tures 178 Setting the Alarm (Timed Remind er) 111 Setting the Para llelled Tel ephone to Rin g (Par allelle d Te lephone ) 123 Setting the Tele phone Accordi ng to Yo ur Need s 111 Setting Your Teleph one from An other Exte nsion or thro ugh DISA (Remot e Setting) 50 Set tings on the P rogra mming M ode [...]

  • Page 232

    P anasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, J apan PSQX2635T A Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications C[...]