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Panasonic KX-TG5200 manuel d'utilisation

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Tout d'abord, le manuel d’utilisation Panasonic KX-TG5200 devrait contenir:
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Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Panasonic KX-TG5200, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

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Table des matières du manuel d’utilisation

  • Page 1

    5.8 GHz Expandable Co rdless Phone System Operating Instructions Model No. KX-TG5200 KX-TG5202 Pulse-or-tone dialing capability The unit is Caller ID comp atible. T o display the Caller’s name and ph one number , you must subscrib e to Caller ID service. PLEASE READ BEFORE USE AND SA VE. Panasonic W orld Wide Web address : http://www .panas onic.[...]

  • Page 2

    2 Thank you for purchasin g your new Panasonic cordless telephone. Please read the IMPORT ANT SAFETY INSTRUCTIONS on page 65 before use. Read and underst and all instructions. T rademarks: openLCR, openLCR.com, and the ope nLCR logo are the trademarks of openLCR.com, Inc. Accessories (included) For extra orders, call 1-800-332-5368. For hearing or [...]

  • Page 3

    3 For assistance, please call: 1-800-21 1-P ANA(7262) Expanding Your Phone For KX-TG5200 users KX-TG5200 includes one handset and one base unit. Y ou can expand the system by adding up to 3 accessory handsets, sold separately . A maximum of 4 handsets can be registered to the base unit. • The included hand set is pre-registered at the factory and[...]

  • Page 4

    4 Contents For Best Performance . . . . . . . . 6 Location of Controls . . . . . . . . . 7 Display . . . . . . . . . . . . . . . . . . . . 9 Installation . . . . . . . . . . . . . . . . 10 Connections . . . . . . . . . . . . . . 10 Installing the Battery in the Handset . . . . . . . . . . . . . . . 1 1 Battery Charge . . . . . . . . . . . . 1 1 Pro[...]

  • Page 5

    5 Content s For assistance, please call: 1-800-21 1-P ANA(7262) Useful Information Advanced Operation Basic Operation Preparation Belt Clip . . . . . . . . . . . . . . . . . . . 4 7 Optional Headset . . . . . . . . . . . 47 Wall Mounting . . . . . . . . . . . . . . 48 Direct Commands . . . . . . . . . . . 51 Canceling Registration/ Re-registration [...]

  • Page 6

    6 For Best Performance Battery charge The handset is powered by a rechargeable Nickel-Metal Hydride (Ni-MH) battery . Charge the battery for 6 hours before initial u se (p. 1 1). Base unit location/Noise Calls are transmitted betwe en the base unit and handset using wire less radio waves. For maximum distance and noise-free operation , the recommen[...]

  • Page 7

    Useful Information Answering System T elephone System 7 For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Location of Controls Base unit Handset[...]

  • Page 8

    Location of Controls 8 Charger unit (KX-TG5202 only) Handset navigator key Scrolls up [ B ] and down [ d ] the function menu, the Caller List and the phone b ook. Increases [ B ] or decreases [ d ] the handset ringer and receiver/speaker volumes. Throughout these Operating Instructions, the soft keys are indicated by their icons, such as and C . Th[...]

  • Page 9

    Useful Information Answering System T elephone System 9 For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Display Handset 1 “ ” fu nctions as follow s. 2 “SP” is shown when you are using the spea kerphone. 3 “ ” indicates V oice Enhancer mode is on (p. 22). 4 “PRIV ACY” indicates Call Privacy mode is on (p. 43). Other [...]

  • Page 10

    10 Installation Connections Base unit • Base unit: USE ONL Y WITH Panasonic AC ADAPTOR PQLV1 (Order No. PQL V 1Z) . • The AC adapto r must remain connecte d at al l times. (It is normal for the adaptor to feel warm durin g use.) • If your unit is connected to a PBX which does not support C aller ID and voice mail services, you cannot access t[...]

  • Page 11

    Useful Information Answering System T elephone System 11 Inst allation For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Inst alling the Battery in the Handset Insert the battery ( 1 ), and press it down until it snaps into the compartment ( 2 ). Close the cover . T o replace the battery: Press the notch on the cove r firmly and slide[...]

  • Page 12

    Inst allation 12 Recharge Recharge the battery when: — “ Recharge battery ” is displayed on the handset, — “ 3 ” flashes, or — the handset beeps intermittently while it is in use. • The display will continually indicate “ Recharge battery ” and/or “ 3 ” will flash when the handset battery is char ged fo r less than 15 minute[...]

  • Page 13

    Useful Information Answering System T elephone System 13 For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Programmable Settings Programming Guidelines The unit has several programmable functions which can be selected from the function menu on the display (p. 14). How to select a functi on item from the menu • T o go back to the pre[...]

  • Page 14

    Programmable Settings 14 Function Menu T able Y ou can use the followi ng functions to customize your unit. See the corresponding pages for function details. • After pressing [MENU] , you can also program menu items directly by pressing ( [0] to [9] , and [#] ) instead of using the soft keys (p. 51–52). • If you program the V oice Mail (VM) a[...]

  • Page 15

    Useful Information Answering System T elephone System 15 Programmable Setti ngs For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Display Language Y ou can select either “English” or “S panish” as the display language. The factory preset is “English”. • If you select a langu age you cannot read, change the d isplay langu[...]

  • Page 16

    Programmable Settings 16 Line Mode The line mode is preset to “B” and gen erally should not be adjusted. If “ ” is not displayed on the handset properly , the line mode selection is incorrect. Set line mode to “ A ” . Auto T alk The Auto T al k feature allows you to answe r calls by simply li fting the handset off the base unit or charg[...]

  • Page 17

    Useful Information Answering System T elephone System 17 Programmable Setti ngs For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Ringer V olume Y ou can set the handset ringer volume to high, medium, low , or of f. The factory preset is HIGH. If set to o ff, the handset wil l ring at the low level for intercom calls, and will not rin[...]

  • Page 18

    Programmable Settings 18 Ringer T one Y ou can set the handset ringer to use one of 7 ringer patterns for outside calls. “T one 1” to “T one 3” are bell ringer patter ns. “Melody 1” to “Melody 4” are pr eset melody patterns. The factory preset is “T one 1”. • Y ou cannot change the ringer tone for interco m calls. • If you s[...]

  • Page 19

    Useful Information Answering System T elephone System 19 Programmable Setti ngs For assistance, please call: 1-800-21 1-P ANA(7262) Preparation LCD Contrast There are 6 levels of LCD contrast. The factory preset is “level 3”. Message Alert Y ou can select whether or not the Ringer /Message Alert indicator on the handset will flash slowly when n[...]

  • Page 20

    20 Making Calls System cap abilities (Operating more than one handset, p. 3) Up to 2 handsets can operate at a time. The maximum operating number may decrease depending on the state of use. 1 Press [ C ] . • “ Talk ” is displayed. 2 Dial a ph one numb er . • The dialed number is displayed. • After a few seconds, the display will show the [...]

  • Page 21

    Useful Information Answering System Preparation 21 Making Calls For assistance, please call: 1-800-21 1-P ANA(7262)[...]

  • Page 22

    Making Calls 22 V o ice Enhancer T echnology Panasoni c’s V oice Enhancer T echnology clarifies th e voice of the person you are talking to, reproducing a mo re natural-sounding voice that is eas ier to hear and understand. V oice Enha ncer T echnology can be turned on or off. The factory preset is OFF . • Depending on the co ndition and quali [...]

  • Page 23

    Useful Information Answering System Preparation 23 For assistance, please call: 1-800-21 1-P ANA(7262) Basic Operation Answering Calls When a c all is received, the unit ring s, “ Incoming call ” is displayed, and the Ringer/Message Alert indicator on the handset and the IN USE indicator on the base unit flash rapidly . Auto T alk If the Au to [...]

  • Page 24

    24 Caller ID Service This unit is compatible with Caller ID services offered by your telephone company . If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List. How Caller ID information is displayed When a call comes in, the unit will ring and Caller ID information will be received. The hand[...]

  • Page 25

    Useful Information Answering System Preparation 25 For assistance, please call: 1-800-21 1-P ANA(7262) Basic Operation Using the Caller List The unit can record information up to 50 different callers and store this information in the Caller List. Caller information is so rted by the most recent call to the oldest. When the 51 st call is received, t[...]

  • Page 26

    Using the Caller List 26 What “ √ ” means “ √ ” indicates you h ave already viewed this cal ling information or an swered the ca ll. If the same caller calls again, the call entry with the “ √ ” wil l be replaced with the new call entry . If a caller calls more than once The number of times the same caller called is displayed (“[...]

  • Page 27

    Useful Information Answering System Preparation 27 Using the Caller List For assistance, please call: 1-800-21 1-P ANA(7262) Basic Operation Editing the Caller ’ s Phone Number Y ou can edit a phone number in the Call er List by removing its area code and/or the long distance code “1”. Once you call back an edited number , this unit can autom[...]

  • Page 28

    Using the Caller List 28 Caller ID Number Auto Edit Once you call back an edited nu mber (p. 27), this unit ca n automatically edit incoming phone numbers fro m the same area code in the Caller List and each time you receive a call. F or example, it can i gnore the area code of ca lls originating from your area code, so that you can call t hese num[...]

  • Page 29

    Useful Information Answering System Preparation 29 Using the Caller List For assistance, please call: 1-800-21 1-P ANA(7262) Basic Operation S toring Caller Information in the Phone Book Caller names and p hone numbers that are in the Caller List can be stored in the phone book. • Y ou cannot store Caller List items in the phone boo k if a phone [...]

  • Page 30

    30 Phone Book The handset can store up to 50 names and phone numbers in its phone book. Y ou can make a call by selecting a name or number from the phone book, and copy phone book items from one handset to anoth er (p. 35, 36). St oring Names and Numbers • If a pause is required when dialing, press the soft key () in step 4. A pause is stored in [...]

  • Page 31

    Useful Information Advanced Operation Preparation 31 Phone Book For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below . For exam[...]

  • Page 32

    Phone Book 32 Dialing from the Phone Book • If “ No items stored ” is displayed in step 1, the phone book is empty . • T o exit the pho ne book, press [OFF] . T o search for a name by initial 1. Press the soft key ( C ). 2. Press the dialing button for the firs t letter of the desired name un til any name with the sa me initial is displayed[...]

  • Page 33

    Useful Information Advanced Operation Preparation 33 Phone Book For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System Chain Dial Y ou can dial a combination of phone book or manual key pad entries while making a call. This feature can be used, for example, to first automatically dial a calli ng card access number that you have stor[...]

  • Page 34

    Phone Book 34 Editing an Item in the Phone Book Erasing an Item in the Phone Book 1 Press the soft key ( C ). 2 Scroll to the desired item by pressing [ d ] or [ B ] . • T o search for the item by initial , see page 32. 3 Press the soft key ( ). 4 Edit the name (p. 31), then press [ d ] . • If you do not need to change the name, press [ d ] the[...]

  • Page 35

    Useful Information Advanced Operation Preparation 35 Phone Book For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System Copying Items in the Phone Book (When the System Has T wo or More Handset s) Y ou can copy one or all phone book items between two handsets. The destination handset will save the items in its phone book. • If an o[...]

  • Page 36

    Phone Book 36 T o copy all of the items in your phone book to another handset Make sure the des tination handset is no t in use. • Y ou can exit phone book copying mode by pressing [OFF] . 1 Press [MENU] . 2 Scroll to “ Copy phone book ” by pressing [ d ] or [ B ] , then press the soft key ( ). 3 Scroll to “ Copy all items ” by pressing [[...]

  • Page 37

    T e lephone System Useful Information Advanced Operation Preparation 37 For assistance, please call: 1-800-21 1-P ANA(7262) Intercom Intercom between Handset s (When the System Has T wo or More Handset s) Intercom calls can be made betwe en two handsets (when the system has two or more handsets, p. 3). Page the desired uni t(s) by e ntering the ext[...]

  • Page 38

    38 Transferring a Call Y ou can transfer an outsid e call to another ha ndset. From a to another (when the system has two or mo re handset s) Ex. From the Handset 1 to th e Handset 2 • If the Auto T alk feature is turned on (p . 16), the paged h andset user can also answer a page by simply lifting the handset off the base unit or charger (for KX-[...]

  • Page 39

    T e lephone System Useful Information Advanced Operation Preparation 39 For assistance, please call: 1-800-21 1-P ANA(7262) Conference Calls While you are talking with an outside ca ller , a handset user can join the conversation and establish a conference call. • T o leave th e conference, press [OFF] . The two other parties can continue the con[...]

  • Page 40

    40 Voice Mail Service Voice mail is an automatic answering service offered by your telephone company. If you subscribe to this service, your te lephone company’s voice mail system can answer calls for you when you are un available to answer the phone or when your line is busy. Callers can leave messages th at are saved in virtual voice mailboxes,[...]

  • Page 41

    Useful Information Advanced Operation Preparation 41 V oice Mail Service For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System T o erase a stored voice mail access number Repeat steps 1 to 4 on p age 40, then press and hold the so ft key ( ) until all of the digits are erased. Pre ss the soft key ( ), then press [OFF] . Setting V o[...]

  • Page 42

    V oice Mail Service 42 Listening to V oice Mail Messages The unit will let you know that someone has left new voice mail for you: (a) the VM indicator will flash on the base unit, (b) “ Voice Mail ” will be displayed on the handset, (c) “ ” will flash on the handset, and (d) the Ringer/Message Alert indicator on the handset will flash slowl[...]

  • Page 43

    T e lephone System Useful Information Advanced Operation Preparation 43 For assistance, please call: 1-800-21 1-P ANA(7262) Special Features Handset Locator Y ou can locate the handset or page the han dset user with beep t ones at once from the base unit. Muting Y our Conversation During a call, you can mute yo ur phone so the other party canno t l[...]

  • Page 44

    Special Features 44 T emporary T one Dialing (For Rot ary or Pu lse Service Users) Press [ * ] (T ONE) before entering access numbers which require tone dialing. • The dialing mode changes to tone. Y ou can enter numbers to access an answering service, electronic bankin g service, etc. When you hang up, the di aling mode will return to pulse. For[...]

  • Page 45

    Useful Information Advanced Operation Preparation 45 Special Features For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System Using the P AUSE Button (For PBX Line/Long Dist ance Calls) We recommend you press the soft key () if a pause is req uired for dialing with a PBX or to make a long distance call. • “ ”is disp layed on th[...]

  • Page 46

    Special Features 46 Incoming Call T one During an interco m call (p. 37), yo u can be informed of incomi ng calls by two tones. If this feature is turned on, incoming call ton es will be heard for as long as the line is ringing. If this fea ture is set to “2”, inco min g call tones will be heard only 2 time s. If this feature is turned off, no [...]

  • Page 47

    Answering System Preparation 47 For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System Useful Information Belt Clip Y ou can hang the handset on your belt or pocket using the included belt clip. T o att ach the belt clip T o remove the belt clip Optional Headset Connecting an optional headset to the handset allows ha nds-free phone [...]

  • Page 48

    48 Wall Mounting Base unit This unit can be mounted on a wall phone plate. 1 Connect the AC adaptor . 2 T uck the telephone line co rd inside the wall mounting adaptor ( A ). Connect the telephone line cord ( B ). 3 Insert the hooks on the wall mounting adaptor into the holes ( A ) and ( B ) on the base unit. To P o w e r Outlet 1 2[...]

  • Page 49

    Useful Information Answering System Preparation 49 W all Mounting For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System 4 Adjust the adaptor to hold the base unit , then push it in the direction of the arrow until it c licks into place. 5 Connect the telephone line cord. Mount the unit, then slide it down. • Raise the antennas. 6[...]

  • Page 50

    W all Mounting 50 T o remove the wall mounting adaptor While pushing down the RELEASE LEVERS ( A ), remove th e adaptor ( B ). Charger unit (KX-TG5202 only) The charger can be wall mounted. Connect the AC adaptor . Install screws using the wall template (see below). Mount the charg er ( A ). Slide it down ( B ), then slide down to the right ( C ) u[...]

  • Page 51

    Answering System Preparation 51 For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System Useful Information Direct Commands After pressing [MENU] , you can also program menu items directly by pressing ( [0] to [9] , and [#] ) instead of using the soft keys. Menu item Command Selection items Page Ringer volume [1] [1] [0] : Of f [1] : [...]

  • Page 52

    52 Direct Commands During programming: When “ ” or “ ” is displayed, press the right sof t key to save the new settings . T o exit programming , press [OFF] . • If you press the direct co mmand incorrectly , press [OFF] , then re-enter programming mode by p ressing [MENU] . • For function details, see the corresponding pages. * 1 Y ou n[...]

  • Page 53

    Answering System Preparation 53 For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System Useful Information Canceling Registration/Re-registration • “ [-] ” is shown on the top right of the display . • After canceling registration, the handset cannot be used. If you wan t to use it again, register the handset to the ba se unit[...]

  • Page 54

    Canceling Registration/Re-registration 54 • Y ou can stop registration by pressing [OFF] on the handset and pressing LOCA TOR [] , [] , [] , [] or [] on the base unit. • If “ Wrong handset Refer to manual ” is displayed, the handset you trie d to register is not for this base uni t. Th is handset is for KX-TG6500 base un it. The accessory h[...]

  • Page 55

    Answering System Preparation 55 For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System Useful Information If the Following App ear on Your Display... The following will be displ ayed when the unit needs your attention. Display message Cause & Remedy Recharge battery • The battery needs to be charged. Recharge the battery (p. 1[...]

  • Page 56

    If the Following Appear on Y our Display ... 56 Display message Cause & Remedy Phone book full • When you tried to store an item in the phone book, the phone book memory was full. Press [OFF] to exit programming mode. T o eras e other items from the phone book, see page 34. ---Incomplete--- Tom Jones 098-765-4321 Phone book full (The name/num[...]

  • Page 57

    Answering System Preparation 57 For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System Useful Information Troubleshooting If the handset d isplay shows error m essages, see “If the Following Appear on Y our Display ...” (p. 55–56) for the Cause & Remedy . Problem Cause & Remedy “ No link to base. Move closer to base [...]

  • Page 58

    T roubleshooting 58 Y ou cannot program any function items. • Programming is not possible while the handset and/or base uni t is being used. • Do not pause for over 60 second s while programming. • W alk closer to the base unit. While programming or searching, the handset starts to ring and the program/ search stops. • A call is coming in. [...]

  • Page 59

    Useful Information Answering System Preparation 59 T roubleshoot ing For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System The handset display exits the Caller List or phone book. • Do not pause for over 60 se conds while searching. “ Recharge battery ” is displayed, “ 3 ” flashes, or the handset beeps intermittently . ?[...]

  • Page 60

    T roubleshooting 60 openLCR service for Caller IQ Problem Cause & Remedy When you try to download the data from openLCR, the voice prompt is not announced from the handset while “ Listen & follow phone guidance. ” is being displayed. • Check the setting s (p. 10–12). • Dialing to openLCR may have bee n disconnected. Try again (p. [...]

  • Page 61

    Useful Information Answering System Preparation T elephone System 61 For assistance, please call op enLCR: 1-866-open LCR(1-866-673-6527) openLCR Service for Caller IQ The unit is comp atible with servi ces provided b y openLCR. Important: • If you have any ques tions reg arding the ope nLCR service , call openLC R’ s customer service departmen[...]

  • Page 62

    openLCR Service for Caller IQ 62 Downloading Dat a Y ou can download the following data to your unit from the openL CR web site. • Phone book data • Ringer melodies (Cu stom ringtone) • Function s etup for yo ur unit • Information such as we ather forecasts, stock quotes, lott ery results, sport s scores and horoscopes (In ternet content) A[...]

  • Page 63

    Useful Information Answering System Preparation 63 openLCR Service for Caller IQ T e lephone System For assistance, please call op enLCR: 1-866-open LCR(1-866-673-6527) T o download dat a from openLCR Each time you downl oad data (p. 62) fr om openLCR, the inf ormation st ored in your uni t will be upd ated. T o view up-to-dat e informatio n, you w[...]

  • Page 64

    openLCR Service for Caller IQ 64 • If the handset beeps 3 times and the following is displayed, some items could no t be stored in the phone book. S tore items by following the steps below . 1. Erase ite ms which do not exist on the web from the phone book of the unit (p. 34). 2. Access the openLCR web site . 3. Go to the web screen to create the[...]

  • Page 65

    Answering System Preparation 65 For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System Useful Information Important Safety Instructions When using this unit, ba sic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal inju ry . 1. Read and understand all instructions. 2. Follow all war[...]

  • Page 66

    Import ant Safety Instructions 66 CAUTION: T o reduce the risk of fir e or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a f ire. They may explode. Check with local waste managemen t codes for special disposal instructions. 3. Do not open or mutilate the batte[...]

  • Page 67

    Answering System Preparation 67 For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System Useful Information FCC and Other Information This equip ment compli es with Part 68 of the FCC rule s and the requ irements adopte d by the ACT A. On the bottom of this equipme nt is a label tha t contains, a mong other information, a p roduct ide[...]

  • Page 68

    FCC and Other Information 68 CAUTION: Any changes or modifications not expressl y approved by the party responsible for compliance could void the user ’s authority to opera te this device. Note: This equipment has been tested and fo und to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are [...]

  • Page 69

    Useful Information Answering System Preparation 69 FCC and Other Information For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System The software contained in this equipment to allow user access to the network must be ungraded to recognize newly established network area codes and exchange codes as they are placed into service. Failur[...]

  • Page 70

    70 Specifications N Handset Power Supply: Ni-MH battery (3.6 V , 830 mAh) Frequency: 5.76 GHz – 5.84 GHz Dimensions (H x W x D): Approx. 220 mm x 53 mm x 37 mm (8 21 / 32 " x 2 3 / 32 " x 1 15 / 32 ") Mass (W eight): Approx. 210 g (0.46 lb.) Security Codes: 1,000,000 N Base Unit Power Supply: AC adaptor (120 V AC, 60 Hz) Power Cons[...]

  • Page 71

    Answering System Preparation 71 For assistance, please call: 1-800-21 1-P ANA(7262) T e lephone System Useful Information Index A Accessories . . . . . . . . . . . . . . . . . . 2 Accessory handset . . . . . . . . . . . . . 3 Answering calls . . . . . . . . . . . . . . . . 23 Auto talk . . . . . . . . . . . . . . . 16, 23, 3 7 B Backlit LCD . . . .[...]

  • Page 72

    Index 72 P PAUSE . . . . . . . . . . . . . . . . . . . . . 45 − Phone book . . . . . . . . . . . . . . . . . . 30 − Phone book, copying . . . . . . . 35, 36 Phone book, dialing . . . . . . . . 32, 33 Phone book, downloading . . . . . . . 62 Phone book, editing . . . . . . . . . . . 34 Phone book, erasing . . . . . . . . . . 34 Phone book, names[...]

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  • Page 76

    For product service • Visit our website: http://www .p anasonic.com/support • Contact us via the web at: http://www .panasonic.com/contactinfo • Call us at: 1-800-21 1-P ANA(7262) When you ship the product • Carefully pack your unit, preferably in the original carton. • Attach a letter , detailing the symptom, to the outside of the carton[...]