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Pelco C4631M manuel d'utilisation

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Tout d'abord, le manuel d’utilisation Pelco C4631M devrait contenir:
- informations sur les caractéristiques techniques du dispositif Pelco C4631M
- nom du fabricant et année de fabrication Pelco C4631M
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Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Pelco C4631M ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Pelco C4631M et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Pelco en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Pelco C4631M, comme c’est le cas pour la version papier.

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Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Pelco C4631M, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

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Table des matières du manuel d’utilisation

  • Page 1

    OPERA TION/CONFIGURA TION C4631M (11/09) Server Software Application DX4104 Series Digital V ideo Recorder[...]

  • Page 2

    2 C4631M (11/09)[...]

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    C4631M (11/0 9) 3 Contents Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Remote Client Soft ware Applicat ions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    4 C4631M (11/09) Linking Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Alarm Input Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    C4631M (11/0 9) 5 List of Illustrations 1 Application Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2 GUI T ool bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    6 C4631M (11/09) List of T ables A Supported PTZ Protocols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 B Resolution and Image Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 7

    C4631M (11/0 9) 7 Description The DX4104 Series digital video recor der (DVR) is designed for the entry- level market. The unit provid es one to four camera inp uts, powerful video storage manage ment with efficient H.264 compression, mult i-event record ing, a quick and easy-to-use commo n user interface , greater internal storage (up to 2 TB), an[...]

  • Page 8

    8 C4631M (11/09) Product Overview APPLICATION WINDOW The DX4104 is accessed thr ough the gra phical user interface (GUI) . Use the mo use, remote con trol, or f ront panel cont rols to op erate and configure th e unit. This section describ es the appl ication window, GUI toolbar , Setup menu, PTZ co ntrol, and on -screen keyb oard . NOTE: This manu[...]

  • Page 9

    C4631M (11/0 9) 9 GUI T OOLBAR The GUI tool bar is used t o access the Set up menu, dia log boxes, and c ontrols that allow you to op erate and c onfigure the DVR. Y ou can use the mouse to easily and quickly chang e settings and to operate the system. Figure 2. GUI T oolbar Status: Shows the current da te and time. Setup: Displays the Setup men : [...]

  • Page 10

    10 C4631M (11/09) PTZ CONTROL The PTZ con trol is avail able for came ras that su pport PTZ fu nctions usin g Pelco P an d D protocol s. It is also a vailable for sup ported third-pa rty dome cameras. NOTE: When operating th ird-party cameras, the PTZ control suppo rts the up, down, left, right, zoom in, and zoom ou t functions. Figure 3. PTZ Contr[...]

  • Page 11

    C4631M (11/0 9) 11 ON-SCREEN KEYBOARD The unit pr ovides an on -screen keyb oard to perf orm the follo wing funct ions: • Select a us er name and type a passwo rd to log on t o the unit • Create camera na mes • Create ho liday schedul e names • Assign TCP/IP settings (IP addr ess, subn et mask, and s o forth) • Set up mail accounts • As[...]

  • Page 12

    12 C4631M (11/09) Operation Figure 5. Hard Disk Option Partition Notification UNIT STARTUP AND SHUTDOWN 1. T o start the unit, connect the power cor d to a power supply . The DX4104 application window and the GUI toolbar appea r (refer to Applicatio n Window on page 8 and GUI T oolbar on page 9). 2. T o shut down the unit, disconnect the power cord[...]

  • Page 13

    C4631M (11/0 9) 13 W ORKING IN THE APPLICATION WINDOW By default, the toolbar is di splayed at t he bottom of th e application wi ndow . It cann ot be moved to a different location. T OOLBAR DISPLAY T o hide or display the toolbar: 1. Right-click a pane in the a pplication window . The shortcut menu appears. Figure 6. Application Window Shortcut Me[...]

  • Page 14

    14 C4631M (11/09) MOTION AREA SELECTION Y ou configure t he motion ar ea at the ap plication wind ow . Use the b ounding outli ne (dotted re ctangle) to select multiple areas. Selecting a Motion Area T o select a motion area: 1. From the a pplication wind ow , click a cha nnel pane. A whit e border hig hlights the se lected pane . 2. Right-click th[...]

  • Page 15

    C4631M (11/0 9) 15 INSTANT RECORDING AND PLAYBACK The instant record ing feature allows you to star t a manual reco rding session immedia tely from the live view mode. Initiate th e instant re cording mode for cha nnels that ar e scheduled fo r normal, ala rm, or motion recording. Instant recor ding is the hi ghest priorit y recordin g ev ent. Obse[...]

  • Page 16

    16 C4631M (11/09) INSTANT PLAYBACK The unit su pports two play back modes, instant playba ck and playb ack. Instant pl ayback is init iated from the li ve view mode. Th e DVR simultaneousl y plays back and re cords live video. Live quad view is not available duri ng instan t playback. Instant playback video is displayed in a single pane. For inform[...]

  • Page 17

    C4631M (11/0 9) 17 PTZ IN LIVE VI EW The DVR displ ays a control f or operatin g PTZ cameras. T he PTZ opti on must be conf igured for e ach camera to u se the PTZ c ontrol. • Programming: T o prog ram or clear preset s, preset tours, a nd patterns, the SET button must be engaged. While in PTZ programming mode, multiple presets can be programmed.[...]

  • Page 18

    18 C4631M (11/09) ACTIVATING PATTERNS A pattern is a user-defined, viewable camera path with a spe cified beginni ng and end. Patterns are made up of a sequ ence of sta nd ard pan/tilt and lens comma nds. Patterns are stored in t he internal me mory of the PTZ device that is connected to the D X4104. Depending on t he type and configuration of th e[...]

  • Page 19

    C4631M (11/0 9) 19 PTZ PATTERNS Programming a Pattern 1. Click SET . The camera is now in the programming mode. 2. Click a number represent ing the pattern (1 to 4). 3. Click P A TTERN. 4. Move the camera throug h a series o f movements using the on-scree n PTZ and foc us controls. a. Click the Move buttons . b. Click ZOOM, and then click FOCU S. 5[...]

  • Page 20

    20 C4631M (11/09) ACKNOWLEDGING AN ALARM OR MOTION EVENT The DX4104 allow s you to manually acknowledge an event state that ha s activated a relay output. By default, the DVR’ s outp ut re lay is turn ed off when the post-alarm time expires. Acknowledging an alarm or moti on event do es not end alarm or motion event recording . The post -alarm ti[...]

  • Page 21

    C4631M (11/0 9) 21 SYSTEM INFORMATION The System I nformation op tion displays system and ha rd disk informa tion. T o view all system in formation, y ou must be logged on to the unit. T o vi ew system informatio n, click Informat ion . The Syst em Information screen displa ys all system information. Figure 12. Viewing System Information: Full Deta[...]

  • Page 22

    22 C4631M (11/09) SEARCH V IDEO The search feature allows you to use t he date/time, e vent, and book mark search fea ture to find and play ba ck video stor ed to th e unit. Y ou can use the date/t ime and event s earch features to view backed u p video stored o n a USB or CD/DVD med ia. T o display the search menu , click the Search icon . Figure [...]

  • Page 23

    C4631M (11/0 9) 23 5. Click the Time box, and then select a time. 6. Click the number box to select a playb ack channel. Figure 15. Selecting Playback T ime and Channels 7. Click Play . 8. T o exit playback, click the Stop icon . DST DATE/T I ME SEARCH AND PLAYBACK If the unit is co nfigured for Da ylight Saving T ime (DST), the DVR uses a differen[...]

  • Page 24

    24 C4631M (11/09) Figure 17. Selecting Playback T ime and Channels 4. Click the Time settings box , and then ri ght-click th e box to en ter a time setting (r efer to Figure 17). Y ou can also click and drag the time line to enter a time. 5. Click Play . The “Select data” dialog box ap pears. 6. Select the time period from which to play back da[...]

  • Page 25

    C4631M (11/0 9) 25 BOOKMARK SEARCH The bookmark se arch feature all ows you to search fo r and play back bookmarked video . Y ou can also book mark playback video (instant or se arch). This featur e is not sup ported for d ata backed up to externa l media. NOTE: The DX4104 su pports the p lay , pause , and s top buttons wh en playing b ack exporte [...]

  • Page 26

    26 C4631M (11/09) EXPORTING VI DEO The DX4104 a llows you to expo rt data to CD/D VD or USB media. Y ou can vi ew the export ed video on the u nit or at th e remote clien t computer . NOTES: • The erase a nd format fea tures allow y ou to format medi a for use wit h the DVR. Althou gh media can be formatted on a PC, Pelco recommends that you form[...]

  • Page 27

    C4631M (11/0 9) 27 Configuration NOTE: The DX4104 is prec onfigured for immediate op erati on. For a list of syst em defaults, refer to Appendix A: DX4104 Fact ory Defaults on page 60. Only administrator -level users can configure the DVR. The Setup menu allo ws you to access the Camera, Schedule, Disp lay , Linking, Network, and System menus to co[...]

  • Page 28

    28 C4631M (11/09) CAMERA MENU T o access the Camera menu options, click Camera. Figure 22. Camera Menu The DX4104 a llows you to conf igure the fo llowing propert ies settings f or each camera : • Channel: Selects the channel (01 to 0 4) for configuration. • Name: Allows you to create a unique name for each camera. • Covert: Allows a camera t[...]

  • Page 29

    C4631M (11/0 9) 29 PTZ MODE The DX4104 su pports up to four serial PT Z cameras . Multiple PTZ came ras can be connected a nd controlled individually by daisy-c haining the camera connect ions. The uni t also allows you to assign each camera a PTZ co ntrol addres s. The DX4104 a llows you to conf igure the following PTZ se ttings for ea ch camera: [...]

  • Page 30

    30 C4631M (11/09) VIDEO FORMAT 1. From the Ca mera menu, click Video. 2. Click the Video For mat box, and then select NT SC or PAL. (NTSC is the default. ) A warning mess age appears. 3. Click OK. The unit reformats the HDD and restarts au tomatically . NORMAL RECORD MODE The DX4104 allows you to configure the follo wing recording settin gs for eac[...]

  • Page 31

    C4631M (11/0 9) 31 ALARM RECORD MODE Y ou can config ure each camer a to record a t a differen t resolution, quality , an d image rate to capture a larm-triggere d video. Th e unit also allows you to configure th e prealarm and pos talarm settings fo r each camera. Refer to Normal Record Mode on page 30 for more information. Y ou must configure the[...]

  • Page 32

    32 C4631M (11/09) MOTION RECORD MODE The unit su pports multi-e vent record ing. Y ou can conf igure each camera to reco rd at a diffe rent resolut ion, quality, and image rate to capture motion-triggered vi deo. Y ou must configur e the respective camera for mo tion recording before the un it will respond to a motion event. Refer t o Schedule Menu[...]

  • Page 33

    C4631M (11/0 9) 33 INSTANT MOTION RECORD MODE The unit allows you to manua lly start and stop the ins tant recording mode. Y ou can configure each camera to record at a differe nt resolution, quality , an d image rate to capture i nstant recor ding video. The DX4104 a llows you to conf igure the following instan t recording s ettings for e ach came[...]

  • Page 34

    34 C4631M (11/09) SCHEDULE MENU The scheduli ng feature allo ws you to creat e daily , weekly, and holiday schedules for each chan nel. Up to 10 d ifferent holi day s chedules can be created. If a holiday sched ule occurs on the same date as a weekday schedu le, the holiday schedule w ill override the weekday sc hedule. Y ou can manually start an i[...]

  • Page 35

    C4631M (11/0 9) 35 COPYING SCHEDULES The DX4104 su pports fou r methods for copying sched ules: • W eekday (M to F): The schedule from th e highlighted day is copied to the resp ec tive channels for eve ry day of the week except Saturday and Sunday . • W eekend (Saturday and Sunday): The schedule from the highlig hted day is copied to the respe[...]

  • Page 36

    36 C4631M (11/09) Copying By Channel 1. From the Sc hedule menu , click the sour ce schedule da y . 2. Click a source channel. Figure 25. Selecting a Source Channel 3. Click the “Ch copy” (channel copy) option. 4. Click each destination chan nel. Figure 26. Selecting the Destination Channels 5. Click OK. 6. Click Close. 7. Click OK. HOLIDAY SCH[...]

  • Page 37

    C4631M (11/0 9) 37 4. Click OK. The on-screen keybo ard appears. Figure 28. Naming a Holiday Schedule 5. Click the se ttings box t o enter the schedule name. 6. Click OK. The sche dule appears. 7. Create a recording sc hedule for ea ch channel. Figure 29. Creating a Holiday Recording Schedule for Each Channel 8. Click Close. 9. Click OK. Editing a [...]

  • Page 38

    38 C4631M (11/09) 4. Edit the holiday reco rding schedule setting s for a channe l. Figure 31. Editing a Holiday Recording Schedule 5. Click Close. 6. Click OK. Deleting a Holiday Schedule 1. From the Sc hedule menu , click Holiday. 2. Click List. 3. Select a holiday re cording schedule, and then click Delet e. 4. Click Close.[...]

  • Page 39

    C4631M (11/0 9) 39 DISPLAY MENU T o access the Display menu options, click Display. OSD (ON-SCREEN DISPLAY) The DX4104 a llows you to conf igure the following display settings fo r the unit: • Language: Sets the unit display language. Th e default is English (United States). Y ou must log on with administrator -level permission to change the lang[...]

  • Page 40

    40 C4631M (11/09) LINKING MENU The Linking me nu allows you to set up alarm in puts, motion inputs, and t he relay output . NOTE: The preala rm and postalarm r ecording sett ings are confi gured in the normal recordi ng option o n the Camera menu. Re fer to Normal Record Mode on pa ge 30 for more information. ALARM INPUT SETUP The unit al lows you [...]

  • Page 41

    C4631M (11/0 9) 41 RELAY OUTPUT SETUP Y ou can configur e how the relay o utput is controll ed: alarm ackno wledge or post- alarm time. The re lay out OFF sett ing does not control the actual alarm record ing function. T urn ing off the r elay outpu t does not te rminate the al arm recordin g mode. • Relay Off: – ALARM ACKNOWLE DGE: The relay o[...]

  • Page 42

    42 C4631M (11/09) NETWORK MENU Y ou must conf igure the DVR network settings to use the following features: • Client software application: Allows you to operate an d administer up to sixteen DX4 1 04 serv ers. The DX41 04 server supp orts up to f ive simultaneous connections whe n using the clie nt and Web client applic ations. For more informati[...]

  • Page 43

    C4631M (11/0 9) 43 DDNS SETUP The DDNS feature use s the services provided by No-IP ™ . Prior registrat ion with No-IP to obtain a user name and pa ssword is required before configuring t he DVR. The DDNS fea ture uses port 8 245 provided by No-IP . If the DVR is installe d in a network t hat has a fir ewall, port 8245 has to b e open t o allow D[...]

  • Page 44

    44 C4631M (11/09) • Mail Address (1 to 3): User’ s e-mail add ress. Supports up to 24 characters inclu ding a to z, A to Z, numerals 0 to 9, and specia l characters . The SMTP server IP address, port number , user name, and passwo rd are optional settings. The D VR can send e-ma il without usin g a n SMTP server or MT A (message tra nsfer agent[...]

  • Page 45

    C4631M (11/0 9) 45 SYSTEM MENU The system settings should be configured before the unit is put into service. Some of the se ttings affect how video data is sto red and backed up . The setting s can also aff ect how the uni t is operated an d administer ed from a remot e client applic ation. • Date/T ime: Es tablishes the t ime frame for co nfigur[...]

  • Page 46

    46 C4631M (11/09) NTP SETUP The unit’ s internal time can be sync hronized with an external time source using the Ne twork T ime Prot ocol (NTP ) Date/T ime conf i gurati on option . • NTP: Sychronizes t he DVR’ s time. This fe ature must be s et to ON befo re the NTP se rver is selec ted. NOTE: If the NTP option is set t o ON, the Date /T im[...]

  • Page 47

    C4631M (11/0 9) 47 USER ACCOUNT SETUP User accounts ca n be added, changed, or delete d. By default, both the user name a nd password for user number 01 are admin; on ly the password can be changed. The user ID (admin) and Level (Administrat or) for user 01 cannot be chang ed. A user account consists of the following settings: • Number: The unit [...]

  • Page 48

    48 C4631M (11/09) Changing a User 1. From the System menu, click User . The default is 01. Figure 33. Changing the Default Administrator Password 2. Click the Password box. 3. T ype the current password and click OK. 4. T ype the new password and click OK. The new password must contain 4 to 8 characters. 5. Click Close. 6. Click OK. Adding a New Us[...]

  • Page 49

    C4631M (11/0 9) 49 Deleting a User T o delete a user: 1. From the System menu, click User . 2. Click the Number box to select an ID. 3. Click Delete. The user assigned to the selected ID is deleted. 4. Click Close. 5. Click OK. UPDATE SOFTWARE The update fe ature allows you to upg rade DVR software and add or upgrade PTZ prot ocols. The current DVR[...]

  • Page 50

    50 C4631M (11/09) Updating Over the Network T o update over the networ k: 1. From the System menu, click Update. 2. Click the Selection box, and then select a setting. 3. Click the Method box, an d then select NETWORK. 4. Click the Up date Server bo x, and then type the updat e server IP ad dress. 5. Click Update and click OK. 6. Wait while the sys[...]

  • Page 51

    C4631M (11/0 9) 51 • Format: Initializes all insta lled HDDs. The System Information dialog box lists the inst alled drives and their respective ca pacities. I f you install a ne w drive, the s ystem prompts you to format the drive. When you format th e drive, all data on the d rive is erased. • Overwrite: – ALL: When the norma l and event pa[...]

  • Page 52

    52 C4631M (11/09) BACKUP SCHEDULE SETUP The backup feature allows you to perform an instant backup of recorded da ta. It also allows you to configure the system to perf orm an automatic backup of d ata on a sched uled basis. You must have administr ator permis sions for sett ing up and c onducting bac kup procedu res. The backup fe ature allows yo [...]

  • Page 53

    C4631M (11/0 9) 53 Instant Backup The instant backu p feature allows you to manually back up data . The backup settings unique to the instant ba ckup mode are as fo llows: • Schedule Start: Unavailable and is not used. • T ime Range Date: Sets the da te of the bac kup process. • T ime Range Start: Sets the starting time (in hou rs and minu te[...]

  • Page 54

    54 C4631M (11/09) 12. (Option al) T o v iew the backup status: a. Exit the Set up menu. b. Click the System Information icon . Figure 37. Instant Backup Status Information c. Click OK.[...]

  • Page 55

    C4631M (11/0 9) 55 W eekly Backup Schedule The weekly ba ckup feature allows you to pe rform an automat ic backup of th e current wee k’ s data to a USB device only. The week b egins at 00:00 hours on Mond ay and ends at 23:59 hours on Sunday . Data can be backed up for one or more days and from one minute to 24 ho urs. The unit can be configured[...]

  • Page 56

    56 C4631M (11/09) Daily Backup Sched ule The daily ba ckup feature allows you to pe rform an auto matic backup o f recorded d ata to a USB devi ce. Y ou can con figure the time when the backup proc ess starts and ends. The star t and end time s can be specif ied, and the DVR c an be configure d to back up al l, normal (instan t and normal recorded [...]

  • Page 57

    C4631M (11/0 9) 57 Erasing and Formatting Media The erase a nd format fea tures allow you to format medi a for use with the DVR. Althou gh media can be formatted on a PC, Pelco r e commends that the media be formatted on the DVR to ensu re optimal equipment function. The DVR does no t support a weekly or daily backup to CD/D VD media. If y ou try t[...]

  • Page 58

    58 C4631M (11/09) SYSTEM IR Remote ID The infrared (IR) ID feature allows you to transmit a unique IR Remote ID (01 to 09) from the remote control to one o r more DVR s. Each DVR that is preconfig ured with the transmitted ID can respond t o and be op erated by the re mote control. DVRs with a different ID are d is able d from responding to the rem[...]

  • Page 59

    C4631M (11/0 9) 59 Export/Import Configuration Settings NOTE: Resetting the DVR to its factory defaults de letes the customi zed settings. T o save the customized se ttings, be sure to perform a configurat ion export be fore resetti ng the fact ory defaults . The export f eature allows you to save the DVR co nfiguration set tings to a USB d evice. [...]

  • Page 60

    60 C4631M (11/09) Appendices APPENDIX A: DX4104 FACTORY DEFAULTS NOTE: Resetting the DVR to facto ry defaults deletes the customized se ttings. T o save the custo mized settings, be sure to perform a configuratio n export be fore resetting the DVR to the factory defa ults. For inf ormation abou t exporting the configurat ion settin gs , refer to Ex[...]

  • Page 61

    C4631M (11/0 9) 61 Display OSD Language ENGLISH Y es Y es Channel Name O N Y es Y es Channel Status ON Y es Y es Main Monitor Dwell T ime 2 SEC Y es Y es Spot Monitor Dwell T ime 2 SEC Y es Y es Event Popup OFF Y es Y es Spot Channel 01 Y es Y es Linking Alarm Input Chan nel 01 Y es Input T ype N.O. Y es Y es Camera 01 Y es Y es Relay Output ON Y e[...]

  • Page 62

    62 C4631M (11/09) Network (Continued) Notification Alarm On OFF Y es Y es Motion Detection OFF Y es Y es Disk Full OFF Y es Y es Admin Password Change d OFF Y es Y es Vide o Loss OFF Y es Y es Power On/Off OFF Y es Y es Mail Notification OFF Y es Y es SMTP Server Unavailable Y es Y es SMTP Port N umber 25 (Unavailable) Y es Y es User Name Unavailab[...]

  • Page 63

    C4631M (11/0 9) 63 System (Continued) User (Conti nued) Password admin Y es Update Selection SYSTEM S/W Y es Y es Method USB Y es Y es Update Serv er Unavailable Y es Y es Hard Disk Format ALL Y es Overwrite ALL Y es Y es Full Warning 70% Y es Y es Event Partit ion 50% Y es No Auto Delete OFF Y es Backup Partition Selection ALL Y es Schedule OFF Y [...]

  • Page 64

    64 C4631M (11/09) APPENDIX B: DX4104 OPERATION METHODS The manual describ es how to use the mouse to operate and configure the unit. This appe ndix provides a quick tutorial for using the remote control and front pa nel controls to operate the un it. Y ou can use any or a combination of all three method s. NOTE: The unit’ s front panel LOGIN and [...]

  • Page 65

    C4631M (11/0 9) 65 APPENDIX C: HARDWARE AN D SOFTWARE UPGRADE POLICY Pelco’ s repr esentation s regarding pro duct feature s and performanc e are limited to those made in the sp ecificatio n sheet and pro duct manuals at the time the product was man ufactured. P elco does no t represen t or warrant that any upgr ades to produ ct hardware o r soft[...]

  • Page 66

    66 C4631M (11/09) APPENDIX D: RECOVERING THE ADMINISTRATOR PASSWORD 1. On the left side of th e unit, locate and note the manufactur er’ s serial number . 2. In the toolbar , locate and no te the current date. 3. Contact Pelco Pro duct Support to receive the ad ministrator password: 4. Enter t he password pro vided by Pelco Product Supp ort: a. O[...]

  • Page 67

    PRODUCT W ARRANTY AND RETURN INFORMA TION WARRANTY Pelco will repair or replace, without c harge, any merchandise proved defective in material or workmanship for a pe riod of one year after the date of shipment. Exceptions to this warranty are as noted below: • Five years: – Fiber optic products – Unshielded T wisted Pair (U TP) transmission [...]

  • Page 68

    Pelco, Inc. Worldwide Headquarters 3500 Pelco W ay Clovis, California 93612 USA USA & Canada T el (800) 289-9100 Fax (800) 289-9150 International T el +1 (559) 292-1981 Fax +1 (559) 348-1120 www .pelco .com[...]