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Philips 150E6 manuel d'utilisation

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Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Philips 150E6. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Philips 150E6 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Philips 150E6 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Philips 150E6 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Philips 150E6
- nom du fabricant et année de fabrication Philips 150E6
- instructions d'utilisation, de réglage et d’entretien de l'équipement Philips 150E6
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Philips 150E6 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Philips 150E6 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Philips en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Philips 150E6, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Philips 150E6, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Philips 150E6. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    e-Manual Philips LCD Monitor Electronic User’s Manual file:///D|/My%20Documents/dfu/150E6FB/ENGLISH/150e6/INDEX.HTM2005-05-27 9:26:19 AM[...]

  • Page 2

    Safety and Troubleshooting Information • Safety Precautions and Maintenance • FAQs • Troubleshooting • Regulatory Information • Other Related Information Safety and Troubleshooting Information Safety precautions and maintenance WARNING: Use of controls, adjustments or procedures other than those specified in this documentation may result [...]

  • Page 3

    Safety and Troubleshooting Information ❍ Humidity: 20-80% RH Service: ● The casing cover should be opened only by qualified service personnel. ● If there is any need for any document for repair or integration, please contact with your local service center. (please refer to the chapter of "Consumer Information Center") ● For transp[...]

  • Page 4

    About This Manual • About This Guide • Notational Descriptions About This Manual About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed [...]

  • Page 5

    About This Manual NOTE: This icon indicates important information and tips that help you make better use of your computer system. CAUTION: This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data. WARNING: This icon indicates the potential for bodily harm and tells you how to avoid the problem.[...]

  • Page 6

    Product Information • Product Features • Technical Specifications • Resolution & Preset Modes • Philips Pixel Defect Policy • Automatic Power Saving • Physical Specification • Pin Assignment • Product Views • Physical Function Product Information Product Features 150E6 ● Best Total Cost of Ownership solution ❍ Power consum[...]

  • Page 7

    Product Information VIDEO • Video dot rate 80 MHz • Input impedance - Video 75 ohm - Sync 2K ohm • Input signal levels 700m Vpp • Sync input signal Separate sync Composite sync Sync on Green • Sync polarities Positive and negative • Input Frequency XGA Hsync 48- 61 kHz, Vsync 60 - 76 Hz (N.I.) SVGA Hsync 35- 50 kHz, Vsync 56 - 75 Hz (N.[...]

  • Page 8

    Product Information Resolution & Preset Modes • Maximum 1024 x 768 at 75Hz • Recommended 1024 x 768 at 60Hz 14 user definable modes 12 factory preset modes: H. freq (kHz) Resolution V. freq (Hz) 31.469 640*350 70.086 31.469 720*400 70.087 31.469 640*480 59.940 35.000 640*480 67.000 37.861 640*480 72.809 35.156 800*600 56.250 37.879 800*600 [...]

  • Page 9

    Product Information VESA Mode Video H-sync V-sync Power Used LED color ON Active Yes Yes < 23W (typ.) Green OFF Blanked No No < 2W Amber This monitor is E NERGY S TAR ® compliant. A s an E NERGY S TAR ® P artner, PHILIPS has determined that this product meets the E NERGY S TAR ® guidelines for energy efficiency. RETURN TO TOP OF THE PAGE P[...]

  • Page 10

    Product Information Pin No. Assignment Pin No. Assignment 1 Red video input 9 DDC +5V 2 Green video input 10 Logic ground 3 Blue video input 11 Identical output - connected to pin 10 4 Identical output - connected to pin 10 12 Serial data line (SDA) 5 Cable detect 13 H. Sync / H+V 6 Red video ground 14 V. Sync 7 Green video ground 15 Data clock lin[...]

  • Page 11

    Product Information Tilt RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/150E6FB/ENGLISH/150e6/product/product.htm (6 of 6)2005-05-27 9:26:24 AM[...]

  • Page 12

    Installing Your LCD Monitor • Front View Produt Description • Connecting to Your PC • The Base • Getting Started • Optimizing Performance Installing Your LCD Monitor Front View Product Description UP and DOWN buttons are used when adjusting the OSD of your monitor LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used in adju[...]

  • Page 13

    Installing Your LCD Monitor RETURN TO TOP OF THE PAGE Optimizing Performance ● For best performance, ensure that your display settings are set at 1024x768@60Hz (for14"/15") or 1280x1024, 60Hz (for17"/18"). Note: You can check the current display settings by pressing the 'OK' button once. Go into the Product Informati[...]

  • Page 14

    On-Screen Display • Description of the On- Screen Display • The OSD Tree On-Screen Display Description of the On Screen Display What is the On-Screen Display? This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the monitors directly though an on-screen instruction window. The user interface provi[...]

  • Page 15

    On-Screen Display RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/150E6FB/ENGLISH/150e6/osd/osddesc.htm (2 of 3)2005-05-27 9:26:29 AM[...]

  • Page 16

    On-Screen Display file:///D|/My%20Documents/dfu/150E6FB/ENGLISH/150e6/osd/osddesc.htm (3 of 3)2005-05-27 9:26:29 AM[...]

  • Page 17

    Customer Care & Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE NORTH AMERICA: Canada • USA PACIFIC: Australia • New Zealand ASIA: Bangladesh • China • Hong Kong • India • Indonesia • Japan • Korea • Malaysia • Pakistan • Philippines • Singapore • Taiwan[...]

  • Page 18

    Glossary Glossary A B C D E F G H I J K L M N O P Q R S T U V W X Y Z C Color temperature A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any de[...]

  • Page 19

    Glossary The DVI interface enables: 1. Content to remain in the lossless digital domain from creation to consumption. 2. Display technology independence. 3. Plug and play through hot plug detection, EDID and DDC2B. 4. Digital and Analog support in a single connector. RETURN TO TOP OF THE PAGE E Energy Star Computers Programme An energy conservation[...]

  • Page 20

    Glossary RETURN TO TOP OF THE PAGE U USB or Universal Serial Bus A smart plug for PC peripherals. USB automatically determines resources (like driver software and bus bandwidth) required by peripherals. USB makes necessary resources available without user intervention. ● USB eliminates "case angst" -- the fear of removing the computer c[...]

  • Page 21

    Glossary A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol- controlled switch between the upstream port and downstream ports. It also has hardware support for reset and suspend/resume signaling. The controller provides the interface registers to allow communication to/from the host. Hub specific status [...]

  • Page 22

    Glossary RETURN TO TOP OF THE PAGE V Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second. RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/150E6FB/ENGLISH/150e6/glossary/glossary.htm (5 of 5)2005-05-27 9:26:33 AM[...]

  • Page 23

    Download and Print • Installing your LCD monitor driver • Download and Printing Instructions • Installing FPadjust Program Download and Print Installing Your LCD monitor driver System requirements: ● PC running Windows 95, Windows® 98, Windows® 2000 , Windows® Me, Windows® XP or later ● Find your driver ".inf/.icm/.cat" at :[...]

  • Page 24

    Download and Print 1. With the manual file open, follow your printer's instructions and print the pages you need. RETURN TO TOP OF THE PAGE Installing FPadjust Program The FP Adjust program generates alignment patterns which will help you adjust monitor settings such as CONTRAST, BRIGHTNESS, HORIZONTAL & VERTICAL POSITION, PHASE and CLOCK.[...]

  • Page 25

    Download and Print file:///D|/My%20Documents/dfu/150E6FB/ENGLISH/download/download.htm (3 of 3)2005-05-27 9:26:37 AM[...]

  • Page 26

    FAQs (Frequently Asked Questions) • Safety and Troubleshooting • General FAQs • Screen Adjustments • Compatibility with Other Peripherals • LCD Panel Technology • Ergonomics, Ecology and Safety Standards • Troubleshooting • Regulatory Information • Other Related Information FAQs (Frequently Asked Questions) General FAQs Q: When I [...]

  • Page 27

    FAQs (Frequently Asked Questions) Q: What are the .inf and .icm files on the set-up disk & CD-ROM? How do I install the drivers (.inf and .icm)? A: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers. You computer may ask you for monitor drivers (.inf and Icm files) or a driver disk wh[...]

  • Page 28

    FAQs (Frequently Asked Questions) A: Unlike CRT display technology, in which the speed at which the electron beam is swept from the top to the bottom of the screen determines flicker, an active matrix display uses an active element (TFT) to control each individual pixel and the refresh rate is therefore not really applicable to LCD technology. Q: W[...]

  • Page 29

    FAQs (Frequently Asked Questions) Q: When I install my monitor, how do I get the best performance from the monitor? A: 1. For best performance, make sure your display settings are set at 1024x768@60Hz for 14"/15", 1280x1024@60Hz for 17"/18". Note: You can check the current display settings by pressing the OSD OK button once. The[...]

  • Page 30

    FAQs (Frequently Asked Questions) Q: What is USB (Universal Serial Bus)? A: Think of USB as a smart plug for PC peripherals. USB automatically determines resources (like driver software and bus bandwidth) required by peripherals. USB makes necessary resources available without user intervention. There are three main benefits of USB. USB eliminates [...]

  • Page 31

    FAQs (Frequently Asked Questions) plates. This combination is sometimes called 'glass' or 'cell.' The LCD cell is assembled into a 'module' by adding the backlight, driver electronics and frame. Q: What is polarization ? A: Polarization is basically directing light to shine in one direction. Light is electromagnetic wa[...]

  • Page 32

    FAQs (Frequently Asked Questions) does not use the scanning method. Q: Why is vertical frequency of 60Hz optimal for an LCD monitor? A: Unlike a CDT monitor, the TFT LCD panel has a fixed resolution. For example, an XGA monitor has 1024x3 (R, G, B) x 768 pixels and a higher resolution may not be available without additional software processing. The[...]

  • Page 33

    FAQs (Frequently Asked Questions) Ergonomics, Ecology and Safety Standards Q: What is the CE mark? A: The CE (Conformité Européenne) mark is required to be displayed on all regulated products offered for sale on the European market. This 'CE' mark means that a product complies with the relevant European Directive. A European Directive i[...]

  • Page 34

    Troubleshooting • Safety and Troubleshooting • FAQs • Common Problems • Imaging Problems • Regulatory Information • Other Related Information Troubleshooting This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer. Common Pro[...]

  • Page 35

    Troubleshooting Image vibrates on the screen ● Check that the signal cable is properly connected to the graphics board or PC. Vertical flicker appears ● Press the Auto button. ● Eliminate the vertical bars using the OSD. Horizontal flicker appears ● Press the Auto button. ● Eliminate the horizontal bars using the OSD. The screen is too br[...]

  • Page 36

    Troubleshooting For further assistance, refer to the Consumer Information Centers list and contact your local Philips distributor. RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/150E6FB/ENGLISH/150e6/SAFETY/saf_troub.htm (3 of 3)2005-05-27 9:26:42 AM[...]

  • Page 37

    Regulatory Information •Recycling Information for Customers • Energy Star Declaration •Philips End-of- Life Disposal • Information for UK only •Troubleshooting • Other Related Information •Frequently Asked Questions (FAQs) Regulatory Information Recycling Information for Customers Philips establishes technically and economically viabl[...]

  • Page 38

    Regulatory Information Energy Star Declaration PHILIPS 150E6FB This monitor is equipped with a function for saving energy which supports the VESA Display Power Management Signaling (DPMS) standard. This means that the monitor must be connected to a computer which supports VESA DPMS to fulfill the requirements in the NUTEK specification 803299/94. T[...]

  • Page 39

    Regulatory Information RETURN TO TOP OF THE PAGE Information for UK only WARNING - THIS APPLIANCE MUST BE EARTHED. Important: This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows: 1. Remove fuse cover and fuse. 2. Fit new fuse which should be a BS 1362 5A,A. S.T.A. or BSI approved ty[...]

  • Page 40

    Regulatory Information marked with the letter "E" or by the Earth symbol or coloured GREEN or GREEN AND YELLOW. 2. The BLUE wire must be connected to the terminal which is marked with the letter "N" or coloured BLACK. 3. The BROWN wire must be connected to the terminal which marked with the letter "L" or coloured RED. [...]

  • Page 41

    Other Related Information • Safety and Troubleshooting • FAQs • Troubleshooting • Regulatory Information • Information for Users in the U.S • Information for Users Outside the U.S Other Related Information Information for Users in the U. S. For units set at 115 V : Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT[...]

  • Page 42

    Philips Pixel Defect Policy • Product Features • Technical Specifications • Resolution & Preset Modes • Automatic Power Saving • Physical Specification • Pin Assignment • Product Views Philips Pixel Defect Policy Philips' Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest quality products. We use s[...]

  • Page 43

    Philips Pixel Defect Policy One lit red, green or blue sub pixel Two adjacent lit sub pixels: - Red + Blue = Purple - Red + Green = Yellow - Green + Blue = Cyan (Light Blue) Three adjacent lit sub pixels (one white pixel) Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'. These are the types [...]

  • Page 44

    Philips Pixel Defect Policy Distance between two bright dot defects* 15 mm or more Bright dot defects within 20 mm circle 3 or fewer Total bright dot defects of all types 8 or fewer BLACK DOT DEFECTS ACCEPTABLE LEVEL MODEL 150E6 1 dark sub pixel 8 or fewer 2 adjacent dark sub pixels 3 or fewer 3 adjacent dark sub pixels 1 or fewer Distance between [...]

  • Page 45

    Connecting to Your PC • Front View Product Description • Accessory Pack • Connecting to Your PC • Getting Started • Optimizing Performance • The base Connecting to Your PC Accessory Pack Unpack all the parts. Item Description 1) Power Cable (socket may differ for different countries) 2) VGA Signal Cable 3) E-DFU package with Quick Setup[...]

  • Page 46

    Connecting to Your PC 2) Connect to PC (a) Connect the monitor signal cable to the VGA card on the back of your computer. (b) Plug the power cord of your computer and your monitor into a nearby outlet. (c) Turn on your computer and monitor. If the monitor displays an image, installation is complete. RETURN TO TOP OF THE PAGE file:///D|/My%20Documen[...]

  • Page 47

    The Base • Front View Product Description • Accessory Pack • Connecting to your PC • Getting Started • Optimizing Performance • Unfold the Base • Fold the Base • Remove the Base The Base Unfold and Fold the Base Unfold the Base 1) Put monitor face down on the safe surface 2) Pull up the base Fold the Base file:///D|/My%20Documents/d[...]

  • Page 48

    The Base 1) Push down the head of monitor RETURN TO TOP OF THE PAGE Remove the Base Condition: 1) Remove the three screws and then remove the stand from the LCD monitor. Note: This monitor accepts a 100mmx100mm VESA- Compliant mounting interface. file:///D|/My%20Documents/dfu/150E6FB/ENGLISH/150e6/INSTALL/base.htm (2 of 3)2005-05-27 9:26:53 AM[...]

  • Page 49

    The Base RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/150E6FB/ENGLISH/150e6/INSTALL/base.htm (3 of 3)2005-05-27 9:26:53 AM[...]

  • Page 50

    Getting Started Your LCD Monitor : • Front View Product Description • Setting Up and Connecting Your Monitor • Getting Started • Optimizing Performance Getting Started Getting Started Use the information file ( .inf) for Windows® 95/98/2000/Me/XP or later The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirem[...]

  • Page 51

    Getting Started 6. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button. 7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on 'Next' and then click on 'Have Disk...'. 8. Click on the 'Browse...[...]

  • Page 52

    Getting Started dialog box. If your Windows® 95/98/2000/Me/XP version is different or you need more detailed installation information, please refer to Windows® 95/98/2000/Me/XP user's manual. RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/150E6FB/ENGLISH/150e6/INSTALL/gt_start.htm (3 of 3)2005-05-27 9:26:53 AM[...]

  • Page 53

    United States Guarantee Your Philips F1rst Choice Warranty(Canada/USA) Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please co[...]

  • Page 54

    United States Guarantee Your warranty does not cover: ● labor charges for installation or setup of the product, adjustment of customer controls on the product, and installation or repair of antenna systems outside of the product. ● product repair and/or part replacement because of misuse, accident, unauthorized repair or other cause not within [...]

  • Page 55

    United States Guarantee (877) 835-1838 or (919) 573-7855 (In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the duration of this express warranty. But, because some states do not allow limitations on how long an imp[...]

  • Page 56

    United States Guarantee ● Other cards installed Having the following information available will also help speed up the process: ● Your proof of purchase indicating: date of purchase, dealer name, model and product serial number. ● The full address to which the swap model should be delivered. Just a phone call away Philips’ customer help des[...]

  • Page 57

    International Guarantee Your International Guarantee Dear Customer, Thank you for purchasing this Philips product which has been designed and manufactured to the highest quality standards. If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts irrespective of the country where it[...]

  • Page 58

    International Guarantee file:///D|/My%20Documents/dfu/150E6FB/ENGLISH/warranty/war_intl.htm (2 of 2)2005-05-27 9:27:04 AM[...]

  • Page 59

    Consumer Information Centers Consumer Information Centers Antilles • Argentina • Australia • Bangladesh • Brasil • Canada • Chile • China • Colombia • Belarus • Bulgaria • Croatia • Czech Republic • Estonia • Dubai • Hong Kong • Hungary • India • Indonesia • Korea • Latvia • Lithuania • Malaysia • Mexic[...]

  • Page 60

    Consumer Information Centers ESTONIA FUJITSU SERVICES OU Akadeemia tee 21G EE-12618 Tallinn Tel: +372 6519900 www.ee.invia.fujitsu.com HUNGARY Serware Szerviz Vizimolnár u. 2-4 HU - 1031 Budapest Tel: +36 1 2426331 Email: inbox@serware.hu www.serware.hu LATVIA ServiceNet LV Jelgavas iela 36 LV - 1055 Riga, Tel: +371 7460399 Email: serviss@servicen[...]

  • Page 61

    Consumer Information Centers SLOVAKIA Datalan Servisne Stredisko Puchovska 8 SK - 831 06 Bratislava Tel: +421 2 49207155 Email: servis@datalan.sk SLOVENIA PC HAND Brezovce 10 SI - 1236 Trzin Tel: +386 1 530 08 24 Email: servis@pchand.si POLAND Zolter ul.Zytnia 1 PL - 05-500 Piaseczno Tel: +48 22 7501766 Email: servmonitor@zolter.com.pl www.zolter.c[...]

  • Page 62

    Consumer Information Centers UKRAINE Comel Shevchenko street 32 UA - 49030 Dnepropetrovsk Tel: +380 562320045 www.csp-comel.com Latin America ANTILLES Philips Antillana N.V. Kaminda A.J.E. Kusters 4 Zeelandia, P.O. box 3523-3051 Willemstad, Curacao Phone: (09)-4612799 Fax : (09)-4612772 ARGENTINA Philips Antillana N.V. Vedia 3892 Capital Federal CP[...]

  • Page 63

    Consumer Information Centers COLOMBIA Industrias Philips de Colombia S.A.-Division de Servicio CARRERA 15 Nr. 104-33 Bogota, Colombia Phone:(01)-8000 111001 (toll free) Fax : (01)-619-4300/619-4104 MEXICO Consumer Information Centre Norte 45 No.669 Col. Industrial Vallejo C.P.02300, -Mexico, D.F. Phone: (05)-3687788 / 9180050462 Fax : (05)-7284272 [...]

  • Page 64

    Consumer Information Centers URUGUAY Rambla O'Higgins 5303 Montevideo Uruguay Phone: (598) 619 66 66 Fax: (598) 619 77 77 Customer Desk: Phone: 0004054176 VENEZUELA Industrias Venezolanas Philips S.A. Apartado Postal 1167 Caracas 1010-A Phone: (02) 2377575 Fax : (02) 2376420 Canada CANADA Philips Electronics Ltd. 281 Hillmount Road Markham, On[...]

  • Page 65

    Consumer Information Centers NEW ZEALAND Philips New Zealand Ltd. Consumer Help Desk 2 Wagener Place, Mt.Albert P.O. box 1041 Auckland Phone: 0800 477 999 (toll free) Fax : 0800 288 588 Asia BANGLADESH Philips Service Centre 100 Kazi Nazrul Islam Avenue Kawran Bazar C/A Dhaka-1215 Phone: (02)-812909 Fax : (02)-813062 CHINA SHANGHAI Rm 1007, Hongyun[...]

  • Page 66

    Consumer Information Centers INDIA Phone: 91-20-712 2048 ext: 2765 Fax: 91-20-712 1558 BOMBAY Philips India Customer Relation Centre Bandbox House 254-D Dr. A Besant Road, Worli Bombay 400 025 CALCUTTA Customer Relation Centre 7 justice Chandra Madhab Road Calcutta 700 020 MADRAS Customer Relation Centre 3, Haddows Road Madras 600 006 NEW DELHI Cus[...]

  • Page 67

    Consumer Information Centers KOREA Philips Korea Ltd. Philips House C.P.O. box 3680 260-199, Itaewon-Dong. Yongsan-Ku, Seoul 140-202 Phone: 080 600 6600 (toll free) Fax : (02) 709 1210 MALAYSIA After Market Solutions Sdn Bhd, Philips Authorised Service Center, Lot 6, Jalan 225, Section 51A, 46100 Petaling Jaya, Selangor Darul Ehsan, Malaysia. Phone[...]

  • Page 68

    Consumer Information Centers SINGAPORE Accord Customer Care Solutions Ltd Authorized Philips Service Center Consumer Service 620A Lorong 1 Toa Rayoh Singapore 319762 Tel: +65 6882 3999 Fax: +65 6250 8037 TAIWAN Philips Taiwan Ltd. Consumer Information Centre 13F, No. 3-1 Yuan Qu St., Nan Gang Dist., Taipei 115, Taiwan Phone: 0800-231-099 Fax : (02)[...]

  • Page 69

    Consumer Information Centers SOUTH AFRICA PHILIPS SA (PTY) LTD Customer Care Center 195 Main Road Martindale, Johannesburg P.O. box 58088 Newville 2114 Telephone: +27 (0) 11 471 5194 Fax: +27 (0) 11 471 5123 E-mail: phonecare.za@philips.com Middle East DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-335 366[...]

  • Page 70

    F1rst Choice Contact Information F1rst Choice Contact Information Country Telephone number Tariff Austria 0820 901115  0.20 Belgium 070 253 010  0.17 Cyprus 800 92256 Free of Charge Denmark 3525 8761 Local call tariff Finland 09 2290 1908 Local call tariff France 08 9165 0006  0.23 Germany 0180 5 007 532  0.12 Greece 00800 3122 1223 Loc[...]