Philips 190b5 manuel d'utilisation

e-Manual Philips LCD Monitor Electronic User’s Manual file:///D|/My%20Documents/dfu/W9/english/190b5/index.htm2004-09-21 9:04:57 AM[...]

Safety and Troubleshooting Information • Safety Precautions and Maintenance • Installation Locations • FAQs • Troubleshooting • Regulatory Information • Other Related Information Safety and Troubleshooting Information Safety precautions and maintenance WARNING: Use of controls, adjustments or procedures other than those specified in thi[...]

Safety and Troubleshooting Information ● Avoid exposure to heat and extreme cold . ● Do not store or use the LCD monitor in locations exposed to heat, direct sunlight or extreme cold. ● Avoid moving the LCD monitor between locations with large temperature differences. Choose a site that falls within the following temperature and humidity rang[...]

About This Manual • About This Guide • Notational Descriptions About This Manual About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed [...]

About This Manual NOTE: This icon indicates important information and tips that help you make better use of your computer system. CAUTION: This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data. WARNING: This icon indicates the potential for bodily harm and tells you how to avoid the problem.[...]

Product Information • SmartManage • Product Features • Technical Specifications • Resolution & Preset Modes • Philips Pixel Defect Policy • Automatic Power Saving • Physical Specification • Pin Assignment • Product Views • Physical Function Product Information Product Features 190B5 The best productivity solution ● Outstan[...]

Product Information SCANNING Vertical refresh rate 56 Hz-76 Hz Horizontal Frequency 30k Hz-82 kHz VIDEO • Video dot rate 135 MHz • Input impedance - Video 75 ohm - Sync 2.2K ohm • Input signal levels 0.7 Vpp • Sync input signal Separate sync Composite sync Sync on green • Sync polarities Positive and negative • Video interface Dual inpu[...]

Product Information • Viewing Angle (C/R>10) Upper >88° (typ.) Lower >88° (typ.) Left >88° (typ.) Right >88° (typ.) • Response time <25 ms (typ.) sRGB sRGB is a standard for ensuring correct exchange of colors between different devices (e.g. digital cameras, monitors, printers, scanners, etc.) Using a standard unified colo[...]

Product Information H. freq (kHz) Resolution V. freq (Hz) 31.5 640*350 70 31.5 720*400 70 31.5 640*480 60 35.0 640*480 67 37.5 640*480 75 35.2 800*600 56 37.9 800*600 60 46.9 800*600 75 49.7 832*624 75 48.4 1024*768 60 60.0 1024*768 75 69.0 1152*870 75 71.8 1152*900 76 63.9 1280*1024 60 80.0 1280*1024 75 RETURN TO TOP OF THE PAGE Automatic Power Sa[...]

Product Information This monitor is E NERGY S TAR ® compliant. A s an E NERGY S TAR ® P artner, PHILIPS has determined that this product meets the E NERGY S TAR ® guidelines for energy efficiency. RETURN TO TOP OF THE PAGE Physical Specifications • Dimension (WxHxD) * 425 x 377 x 235 mm (in lowest position) • Weight 8.6 Kg • Tilt / Swivel [...]

Product Information 1 T.M.D.S. Data2- 9 T.M.D.S. Data1- 17 T.M.D.S. Data0- 2 T.M.D.S. Data2+ 10 T.M.D.S. Data1+ 18 T.M.D.S. Data0+ 3 T.M.D.S. Data2/4 Shield 11 T.M.D.S. Data1/3 Shield 19 T.M.D.S. Data0/5 Shield 4 No connect 12 No connect 20 No connect 5 No connect 13 No connect 21 No connect 6 DDC Clock 14 +5V Power 22 T.M.D.S. Clock Shield 7 DDC D[...]

Product Information 8 Blue video ground RETURN TO TOP OF THE PAGE Product Views Follow the links to see various views of the monitor and its components. Front View Product Description RETURN TO TOP OF THE PAGE Physical Function 1) Tilt file:///D|/My%20Documents/dfu/W9/english/190b5/product/product.htm (7 of 8)2004-09-21 9:05:04 AM[...]

Product Information 2) Swivel 3) Height adjustment RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/W9/english/190b5/product/product.htm (8 of 8)2004-09-21 9:05:04 AM[...]

Installing Your LCD Monitor • Front View Produt Description • Connecting to Your PC • The Base • Getting Started • Optimizing Performance Installing Your LCD Monitor Front View Product Description UP and DOWN buttons are used when adjusting the OSD of your monitor. LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used in adj[...]

Installing Your LCD Monitor Rear View 1 Kensington anti-thief lock 2 VGA input 3 Earphone jack 4 DVI-D input 5 PC audio input 6 AC power input RETURN TO TOP OF THE PAGE Optimizing Performance ● For best performance, ensure that your display settings are set at 1280x1024, 60Hz. Note: You can check the current display settings by pressing the &apos[...]

Installing Your LCD Monitor More about FP_setup04.exe RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/W9/english/190b5/install/install.htm (3 of 3)2004-09-21 9:05:07 AM[...]

On-Screen Display • Description of the On- Screen Display • The OSD Tree On-Screen Display Description of the On Screen Display What is the On-Screen Display? This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the monitors directly through an on-screen instruction window. The user interface prov[...]

On-Screen Display Digital signal input: file:///D|/My%20Documents/dfu/W9/english/190b5/osd/osddesc.htm (2 of 3)2004-09-21 9:05:09 AM[...]

On-Screen Display RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/W9/english/190b5/osd/osddesc.htm (3 of 3)2004-09-21 9:05:09 AM[...]

Customer Care & Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece • Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden • Switzerland •[...]

Glossary Glossary A B C D E F G H I J K L M N O P Q R S T U V W X Y Z C Color temperature A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any de[...]

Glossary The DVI interface enables: 1. Reduce signal loss and video noise in signal due to less signal conversion. 2. Independent from display technology, and can be used on LCD, Plasma, LCOS, etc. 3. Plug and play through hot plug detection, EDID and DDC2B. 4. Digital and Analog support in a single connector (DVI-I only). RETURN TO TOP OF THE PAGE[...]

Glossary U USB or Universal Serial Bus A smart plug for PC peripherals. USB automatically determines resources (like driver software and bus bandwidth) required by peripherals. USB makes necessary resources available without user intervention. ● USB eliminates "case anxiety" -- the fear of removing the computer case to install add-on pe[...]

Glossary communication to/from the host. Hub specific status and control commands permit the host to configure a hub and to monitor and control its ports. Device A logical or physical entity that performs a function. The actual entity described depends on the context of the reference. At the lowest level, device may refer to a single hardware compo[...]

Glossary RETURN TO TOP OF THE PAGE V Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second. RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/W9/english/190b5/glossary/glossary.htm (5 of 5)2004-09-21 9:05:15 AM[...]

Download and Print • Installing your LCD monitor driver • Download and Printing Instructions • Installing FPadjust Program Download and Print Installing Your LCD monitor driver System requirements: ● PC running Windows 95, Windows® 98, Windows® 2000 , Windows® Me, Windows® XP or later ● Find your driver ".inf/.icm/.cat" at :[...]

Download and Print 3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source'). Printing instructions: To print the manual: 1. With the manual file open, follow your printer's instructions and print the pages you need. RETURN TO TOP OF[...]

Download and Print RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/W9/english/download/download.htm (3 of 3)2004-09-21 9:05:17 AM[...]

FAQs (Frequently Asked Questions) • Safety and Troubleshooting • General FAQs • Screen Adjustments • Compatibility with Other Peripherals • LCD Panel Technology • Ergonomics, Ecology and Safety Standards • Troubleshooting • Regulatory Information • Other Related Information FAQs (Frequently Asked Questions) General FAQs Q: When I [...]

FAQs (Frequently Asked Questions) Q: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and . icm)? A: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers. Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first in[...]

FAQs (Frequently Asked Questions) A: Unlike CRT display technology, in which the speed of the electron beam is swept from the top to the bottom of the screen determines flicker, an active matrix display uses an active element (TFT) to control each individual pixel and the refresh rate is therefore not really applicable to LCD technology. Q: Will th[...]

FAQs (Frequently Asked Questions) 1. For best performance, make sure your display settings are set at 1280x1024@60Hz for 19". Note: You can check the current display settings by pressing the OSD OK button once. The current display mode is shown in product information in OSD main controls. 2. To install the Flat Panel Adjust (FPadjust) program [...]

FAQs (Frequently Asked Questions) peripherals for multimedia computers come on the market every day. With USB, up to 127 devices can run simultaneously on one computer. USB permits "hot plug-in." No need to shut down, plug in, reboot and run set up to install peripherals. No need to go through the reverse process to unplug a device. Botto[...]

FAQs (Frequently Asked Questions) direction. Q: What differentiates passive matrix LCDs from active matrix LCDs? A: An LCD is made with either a passive matrix or an active matrix display grid. An active matrix has a transistor located at each pixel intersection, requiring less current to control the luminance of a pixel. For this reason, the curre[...]

FAQs (Frequently Asked Questions) 65MHz dot clock, one of the standards for XGA displays. Since the vertical/horizontal frequency for this dot clock is 60Hz/48kHz, the optimum frequency for this monitor is 60Hz. Q: What kind of wide-angle technology is available? How does it work? A: The TFT LCD panel is an element that controls/displays the inlet [...]

FAQs (Frequently Asked Questions) S. National Electrical Code and UL Standards. Q: Does the LCD monitor conform to general safety standards? A: Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 99/03 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment and rec[...]

Troubleshooting • Safety and Troubleshooting • FAQs • Common Problems • Imaging Problems • Regulatory Information • Other Related Information Troubleshooting This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer. Common Pro[...]

Troubleshooting AUTO button not working properly ● The Auto Function is designed for use on standard Macintosh or IBM-compatible PCs running Microsoft Windows. ● It may not work properly if using nonstandard PC or video card. ● The AUTO adjustment does not function when digital input is used for display. Imaging Problems Display position is i[...]

Troubleshooting An after-image remains after the power has been turned off. ● This is characteristic of liquid crystal and is not caused by a malfunction or deterioration of the liquid crystal. The after-image will disappear after a peroid of time. Green, red, blue, dark, and white dots remains ● The remaining dots are normal characteristic of [...]

Regulatory Information • TCO'99 Information • TCO'99 Environmental Requirements • TCO'03 Information • Recycling Information for Customers • CE Declaration of Conformity • Energy Star Declaration • Federal Communications Commission (FCC) Notice (U. S. Only) • Commission Federale de la Communication (FCC Declaration) ?[...]

Regulatory Information • Philips End-of- Life Disposal • Information for UK only • Troubleshooting • Other Related Information • Frequently Asked Questions (FAQs) Below you will find a brief summary of the environmental requirements met by this product. The complete environmental criteria document may be ordered from: TCO Development SE-1[...]

Regulatory Information The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on earth of ultr[...]

Regulatory Information ● Energy-saving mode after a certain time-beneficial both for the user and the environment ● Electrical safety Emissions ● Electromagnetic fields ● Noise emissions Ecology ● The product must be prepared for recycling and the manufacturer must have a certified environmental management system such as EMAS or ISO 14 00[...]

Regulatory Information Information Center in each country or the following team of Environmental specialist can help. Mr. Job Chiu - Environment manager Philips Electronics Industries (Taiwan) Ltd, Monitor Business Unit E-mail: job.chiu@philips.com Tel: +886 (0) 3 454 9839 Mr. Maarten ten Houten - Senior Environmental Consultant Philips Consumer El[...]

Regulatory Information PHILIPS 190B5CG/190B5CB/190B5CS This monitor is equipped with a function for saving energy which supports the VESA Display Power Management Signaling (DPMS) standard. This means that the monitor must be connected to a computer which supports VESA DPMS to fulfill the requirements in the NUTEK specification 803299/94. Time sett[...]

Regulatory Information Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device. To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture. THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQU[...]

Regulatory Information RETURN TO TOP OF THE PAGE VCCI Notice (Japan Only) This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for Information technology equipment. If this equipment is used near a radio or television receiver in a domestic environment, it may cause radio Interference. Install and[...]

Regulatory Information Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. RETURN TO TOP OF THE PAGE Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All eq[...]

Regulatory Information North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITU[...]

Regulatory Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten Vorschriften. Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da die Vorsch[...]

Regulatory Information WARNING - THIS APPLIANCE MUST BE EARTHED. Important: This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows: 1. Remove fuse cover and fuse. 2. Fit new fuse which should be a BS 1362 5A,A. S.T.A. or BSI approved type. 3. Refit the fuse cover. If the fitted plug is[...]

Regulatory Information terminal which marked with the letter "L" or coloured RED. Before replacing the plug cover, make certain that the cord grip is clamped over the sheath of the lead - not simply over the three wires. RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/W9/english/190b5/safety/regs/regulat.htm (13 of 13)2004-09-21 9[...]

Other Related Information • Safety and Troubleshooting • FAQs • Troubleshooting • Regulatory Information • Information for Users in the U.S • Information for Users Outside the U.S Other Related Information Information for Users in the U. S. For units set at 115 V : Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT[...]

SmartManage • Product Information • Philips Pixel Defect Policy • SmartManage Introduction • SmartManage Features and Benefits • Philips SmartControl • Q&A SmartManage Introduction Philips SmartManage is an advanced solution for users, corporate users in particular, to manage their Philips monitors as part of the asset management en[...]

SmartManage chipsets that support the DDC/CI interface ● Microsoft Windows 2000 and XP operation systems. ● Philips monitors supporting DDC/CI interface 2. Installation How to download "SmartControl Installation " file: 1. Visit http:// www.philips.com/pcstuff 2. Click into "monitors and peripheral" page 3. Select "Manu[...]

SmartManage ● Product Information Click Product Information in the left pane to view the product information stored in the monitor's memory. ● General Click on General for general information including driver information, device information, and monitor control. file:///D|/My%20Documents/dfu/W9/english/190b5/product/smart.htm (3 of 5)2004-[...]

SmartManage Within monitor control, users can click on Auto Setup to achieve optimum performance or click on factory reset to reset the parameters of the monitor. Such choices are disabled when using DVI-D (digit) input. Q&A Q1. What is the difference between SmartManage, SmartControl? A. SmartManage is a remote management/control software for [...]

SmartManage A. It might be your graphic adaptor is not compatible with the SmartControl. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl, and re-install it once more. If it is still not working, we [...]

Philips Pixel Defect Policy • SmartManage • Product Features • Technical Specifications • Resolution & Preset Modes • Automatic Power Saving • Physical Specification • Pin Assignment • Product Views Philips Pixel Defect Policy Philips' Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest quality pr[...]

Philips Pixel Defect Policy One lit red, green or blue sub pixel Two adjacent lit sub pixels: - Red + Blue = Purple - Red + Green = Yellow - Green + Blue = Cyan (Light Blue) Three adjacent lit sub pixels (one white pixel) Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'. These are the types [...]

Philips Pixel Defect Policy Distance between two bright dot defects* 15 mm or more 25 mm or more 25 mm or more Total bright dot defects of all types 2 or fewer 3 or fewer 3 or fewer BLACK DOT DEFECTS ACCEPTABLE LEVEL MODEL 190P5 190B5 190S5 1 dark subpixel 4 or fewer 5 or fewer 5 or fewer 2 adjacent dark subpixels 2 or fewer 2 or fewer 2 or fewer 3[...]

Connecting to Your PC • Front View Product Description • Accessory Pack • Connecting to Your PC • Getting Started • Optimizing Performance • The Base Connecting to Your PC Accessory Pack Unpack all the parts. Power cord VGA signal cable EDFU pack PC audio cable (lime) Mac adaptor (optional) RETURN TO TOP OF THE PAGE Connecting to Your P[...]

Connecting to Your PC If you use an Apple Macintosh, you need to connect the special Mac adapter to one end of the monitor signal cable. 2) Cable Management file:///D|/My%20Documents/dfu/W9/english/190b5/install/connect.htm (2 of 3)2004-09-21 9:05:44 AM[...]

Connecting to Your PC 2) Connect to PC (a) Turn off your computer and unplug its power cable. (b) Connect the monitor signal cable to the video connector on the back of your computer. (c) Plug the power cord of your computer and your monitor into a nearby outlet. (d) Turn on your computer and monitor. If the monitor displays an image, installation [...]

The Base • Front View Product Description • Accessory Pack • Connecting to your PC • Getting Started • Optimizing Performance • Unfold the Base • Fold the Base • Remove the Base The Base Unfold and Fold the Base Unfold the Base 1) Put monitor face down on the safe surface. 2) Pull up the base. Fold the Base file:///D|/My%20Documents[...]

The Base 1) Push down the head of monitor. RETURN TO TOP OF THE PAGE Remove the Base Condition: ● for VESA standard mounting applications 1) Remove the top cover. file:///D|/My%20Documents/dfu/W9/english/190b5/install/base.htm (2 of 3)2004-09-21 9:05:44 AM[...]

The Base 2) Remove the 6 screws and then remove the base from the LCD monitor. RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/W9/english/190b5/install/base.htm (3 of 3)2004-09-21 9:05:44 AM[...]

Getting Started Your LCD Monitor : • Front View Product Description • Connecting to Your PC • Getting Started • Optimizing Performance Getting Started Getting Started Use the information file ( .inf) for Windows® 95/98/2000/Me/XP or later The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for Windows?[...]

Getting Started 6. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button. 7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on 'Next' and then click on 'Have Disk...'. 8. Click on the 'Browse...[...]

Getting Started dialog box. If your Windows® 95/98/2000/Me/XP version is different or you need more detailed installation information, please refer to Windows® 95/98/2000/Me/XP user's manual. RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/W9/english/190b5/install/gt_start.htm (3 of 3)2004-09-21 9:05:45 AM[...]

Your Philips F1rst Choice Warranty Your Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please con[...]

Your Philips F1rst Choice Warranty ● Reception problems caused by signal conditions or cable or antenna systems outside the unit; ● Defects caused by abuse or misuse of the monitor; ● Product requires modification or adaptation to enable it to comply with local or national technical standards, which apply in countries for which the product wa[...]

Your Philips F1rst Choice Warranty file:///D|/My%20Documents/dfu/W9/english/warranty/war_1st.htm (3 of 3)2004-09-21 9:05:53 AM[...]

Your Gaurantee in Central and Eastern Europe Your Guarantee in Central and Eastern Europe Dear Customer, Thank you for purchasing this Philips product, which has been designed and manufactured to the highest quality standards. If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement part[...]

Your Gaurantee in Central and Eastern Europe Therefore always check whether a product can be used in a specific country. Just a click away In case of any problems, we advise you to read the operating instructions carefully or go to the www. philips.com/support website for additional support. Just a phone call away In order to avoid unnecessary inco[...]

International Guarantee Your International Guarantee Dear Customer, Thank you for purchasing this Philips product which has been designed and manufactured to the highest quality standards. If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts irrespective of the country where it[...]

International Guarantee file:///D|/My%20Documents/dfu/W9/english/warranty/war_intl.htm (2 of 2)2004-09-21 9:05:54 AM[...]

United States Guarantee Your Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philip[...]

United States Guarantee Your warranty does not cover: ● labor charges for installation or setup of the product, adjustment of customer controls on the product, and installation or repair of antenna systems outside of the product. ● product repair and/or part replacement because of misuse, accident, unauthorized repair or other cause not within [...]

United States Guarantee (877) 835-1838 or (919) 573-7855 (In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the duration of this express warranty. But, because some states do not allow limitations on how long an imp[...]

United States Guarantee ● Other cards installed Having the following information available will also help speed up the process: ● Your proof of purchase indicating: date of purchase, dealer name, model and product serial number. ● The full address to which the swap model should be delivered. Just a phone call away Philips’ customer help des[...]

F1rst Choice Contact Information F1rst Choice Contact Information Telephone numbers: Austria 01 546 575 603 Luxembourg 026 84 3000 Belgium 02 275 0701 Netherlands 053 482 9800 Cyprus (Greek) 800 92256 Norway 22 70 82 50 Denmark 35 25 87 61 Portugal 0800 831 363 France 03 8717 0033 Sweden 08 632 0016 Germany 0696 698 4712 Switzerland 02 23 10 21 16 [...]

Consumer Information Centers Consumer Information Centers Antilles • Argentina • Australia • Bangladesh • Brasil • Canada • Chile • China • Colombia • Belarus • Bulgaria • Croatia • Czech Republic • Estonia • Dubai • Hong Kong • Hungary • India • Indonesia • Korea • Latvia • Lithuania • Malaysia • Mexic[...]

Consumer Information Centers ESTONIA FUJITSU SERVICES OU Akadeemia tee 21G EE-12618 Tallinn Tel: +372 6519900 www.ee.invia.fujitsu.com HUNGARY Serware Szerviz Vizimolnár u. 2-4 HU - 1031 Budapest Tel: +36 1 2426331 Email: inbox@serware.hu www.serware.hu LATVIA ServiceNet LV Jelgavas iela 36 LV - 1055 Riga, Tel: +371 7460399 Email: serviss@servicen[...]

Consumer Information Centers SLOVAKIA Datalan Servisne Stredisko Puchovska 8 SK - 831 06 Bratislava Tel: +421 2 49207155 Email: servis@datalan.sk SLOVENIA PC HAND Brezovce 10 SI - 1236 Trzin Tel: +386 1 530 08 24 Email: servis@pchand.si POLAND Zolter ul.Zytnia 1 PL - 05-500 Piaseczno Tel: +48 22 7501766 Email: servmonitor@zolter.com.pl www.zolter.c[...]

Consumer Information Centers UKRAINE Comel Shevchenko street 32 UA - 49030 Dnepropetrovsk Tel: +380 562320045 www.csp-comel.com Latin America ANTILLES Philips Antillana N.V. Kaminda A.J.E. Kusters 4 Zeelandia, P.O. box 3523-3051 Willemstad, Curacao Phone: (09)-4612799 Fax : (09)-4612772 ARGENTINA Philips Antillana N.V. Vedia 3892 Capital Federal CP[...]

Consumer Information Centers COLOMBIA Industrias Philips de Colombia S.A.-Division de Servicio CARRERA 15 Nr. 104-33 Bogota, Colombia Phone:(01)-8000 111001 (toll free) Fax : (01)-619-4300/619-4104 MEXICO Consumer Information Centre Norte 45 No.669 Col. Industrial Vallejo C.P.02300, -Mexico, D.F. Phone: (05)-3687788 / 9180050462 Fax : (05)-7284272 [...]

Consumer Information Centers URUGUAY Rambla O'Higgins 5303 Montevideo Uruguay Phone: (598) 619 66 66 Fax: (598) 619 77 77 Customer Desk: Phone: 0004054176 VENEZUELA Industrias Venezolanas Philips S.A. Apartado Postal 1167 Caracas 1010-A Phone: (02) 2377575 Fax : (02) 2376420 Canada CANADA Philips Electronics Ltd. 281 Hillmount Road Markham, On[...]

Consumer Information Centers NEW ZEALAND Philips New Zealand Ltd. Consumer Help Desk 2 Wagener Place, Mt.Albert P.O. box 1041 Auckland Phone: 0800 477 999 (toll free) Fax : 0800 288 588 Asia BANGLADESH Philips Service Centre 100 Kazi Nazrul Islam Avenue Kawran Bazar C/A Dhaka-1215 Phone: (02)-812909 Fax : (02)-813062 CHINA SHANGHAI Rm 1007, No. 501[...]

Consumer Information Centers INDIA Phone: 91-20-712 2048 ext: 2765 Fax: 91-20-712 1558 BOMBAY Philips India Customer Relation Centre Bandbox House 254-D Dr. A Besant Road, Worli Bombay 400 025 CALCUTTA Customer Relation Centre 7 justice Chandra Madhab Road Calcutta 700 020 MADRAS Customer Relation Centre 3, Haddows Road Madras 600 006 NEW DELHI Cus[...]

Consumer Information Centers KOREA Philips Korea Ltd. Philips House C.P.O. box 3680 260-199, Itaewon-Dong. Yongsan-Ku, Seoul 140-202 Phone: 080 600 6600 (toll free) Fax : (02) 709 1210 MALAYSIA After Market Solutions Sdn Bhd, Philips Authorised Service Center, Lot 6, Jalan 225, Section 51A, 46100 Petaling Jaya, Selangor Darul Ehsan, Malaysia. Phone[...]

Consumer Information Centers SINGAPORE Accord Customer Care Solutions Ltd Authorized Philips Service Center Consumer Service 620A Lorong 1 Toa Rayoh Singapore 319762 Tel: +65 6882 3999 Fax: +65 6250 8037 TAIWAN Philips Taiwan Ltd. Consumer Information Centre 13F, No. 3-1 Yuan Qu St., Nan Gang Dist., Taipei 115, Taiwan Phone: 0800-231-099 Fax : (02)[...]

Consumer Information Centers SOUTH AFRICA PHILIPS SA (PTY) LTD Customer Care Center 195 Main Road Martindale, Johannesburg P.O. box 58088 Newville 2114 Telephone: +27 (0) 11 471 5194 Fax: +27 (0) 11 471 5123 E-mail: phonecare.za@philips.com Middle East DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-335 366[...]