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Polycom P001 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Polycom P001. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Polycom P001 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Polycom P001 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Polycom P001 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Polycom P001
- nom du fabricant et année de fabrication Polycom P001
- instructions d'utilisation, de réglage et d’entretien de l'équipement Polycom P001
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Polycom P001 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Polycom P001 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Polycom en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Polycom P001, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Polycom P001, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Polycom P001. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    [Type the document title ] Polycom Document Title 1    4.0.0 | November 2012 | 3725-63715-001/A User’s Guide for the Polycom ® RealPresence ® Group Series[...]

  • Page 2

    © 2012 Polycom, Inc. All rights reserved. Polycom, Inc. 6001 America Center Drive San Jose CA 95002 USA No part of this document may be reproduced or tran smitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express wri tten permission of Polycom, Inc. Under the law, reproducing includes translating in to an[...]

  • Page 3

    Polycom, Inc. iii Contents Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Recharging the Remote Control Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Powering On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Power On S[...]

  • Page 4

    User’s Guide for Poly com RealPresence Group Series Contents iv Polycom, Inc. Placing a Multipoint Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Hanging Up a Multipoint Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Passwords for Multipoint Calls . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    Polycom, Inc. 1 User’s Guide for the Polycom ® RealPresence ® Group Series V ersion 4.0.0 This guide includes overview information that you may find helpful when you’re just starting to learn about vide o conferencing or if you need a quick refresher. It also includes step-by- step instructions for everyday video conferencing tasks. This guid[...]

  • Page 6

    User’s Guide for the Polycom RealPresence Gr oup Series 2 Polycom, Inc. Using the Remote Control You use the remote control to place calls, adjust the volume, navigate screens, and select options. Enter letters or numbers In camera control mode, move the camera to a stored preset In camera control mode, press and hold a number to store a preset P[...]

  • Page 7

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 3 Recharging the Remote Control Battery Your system setup sheet shows how to ch arge the battery in the remote control the first time. When the remote contro l battery power is at 10% or less, a notification is displayed on the home sc reen. Although other notifications overrid[...]

  • Page 8

    User’s Guide for the Polycom RealPresence Gr oup Series 4 Polycom, Inc. Powering On and Off Connect the power and power on the RealPresence Group System after you have connected all of the equipment that you will use with it. Make sure that the system is powered off before you connect devices to it. It is important to note that Pol ycom RealPrese[...]

  • Page 9

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 5 If a fatal error occurs during startup, the system will not initialize. Contact Polycom technical support. Navigating the Local User Interface Cycle through the icons at the bottom of the Home screen to access system features. To accomplish tasks, you can press buttons direct[...]

  • Page 10

    User’s Guide for the Polycom RealPresence Gr oup Series 6 Polycom, Inc. Calling and Answering Placing a Call You can use your system to place a vide o call in any of the following ways: • Entering a number or name on the > Place a Call > Keypad screen. • Choosing a name from a recent call list or contact list: — > Place a Call >[...]

  • Page 11

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 7 3 Enter any additional information n eeded for the call. The available settings depend on the type of call and your system’s configuration. 4 Press on the remote control to place the call or select Pla ce a Call . For more information about placing calls, refer to Types of [...]

  • Page 12

    User’s Guide for the Polycom RealPresence Gr oup Series 8 Polycom, Inc. Calling a Speed Dial Entry If your system administrator configur ed Speed Dial, you can quickly cal l a contact in your directory. To place a call to a speed dial entry: Using your remote control, do the following: 1 At the top of the Home screen, select the Speed Dial tab. 2[...]

  • Page 13

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 9 Participating in an Encrypted Call If encryption is enabled on the syst em, a locked padlock icon appears on the monitor screen when a call is encrypted . If a c a l l i s n o t e nc r y p t e d , a n o p e n padlock appears on the monitor screen. • If you are in a point-to[...]

  • Page 14

    User’s Guide for the Polycom RealPresence Gr oup Series 10 Polycom, Inc. Selecting and Adjusting a Camera or Other Video Source You can use the remote control to select and adjust the main camera or other near-end or far-end video sources, such as document came ras or computers. You may be able to adjust other auxi liary camer as or far-end camer[...]

  • Page 15

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 11 To adjust a Polyc om EagleEye View camera: 1 Manually swivel the camera right, le ft, up, or down to frame the view. 2 Turn the focus wheel to adjust th e focus. 3 To select the camera, select > Cameras. Then select Your Cameras for near-end control or Their Cameras for f[...]

  • Page 16

    User’s Guide for the Polycom RealPresence Gr oup Series 12 Polycom, Inc. To open or close the priva cy shutter on the Polycom EagleEye View camera: >> Move the slider to the right to close th e privacy shutter, or to the left to open it. You can still make and receive calls when the shutter is closed, but the people at the far end cannot se[...]

  • Page 17

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 13 Setting and Using Camera Presets Camera presets are stored camera positi ons that you can create ahead of time or during a call. The system uses pr eset 0 as the default camera position for all preset camera positions. This default camera position is zoomed out, panne d stra[...]

  • Page 18

    User’s Guide for the Polycom RealPresence Gr oup Series 14 Polycom, Inc. To store a pres et: 1 Select > Cameras > Presets. 2 Adjust the camera angle or zoom the camera in or out to the desired position. 3 Press and hold a number to store the preset position. A snapshot is taken and replaces any ex isting preset stored at the number you ente[...]

  • Page 19

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 15 Muting the Microphone You can mute the microphone if you do not want the far end to hear conversations at your site. To mute or unmute the microphone: >> Press on the remote control. If a Polycom tabletop micr ophone array is connected to your system, you can also mute[...]

  • Page 20

    User’s Guide for the Polycom RealPresence Gr oup Series 16 Polycom, Inc. Showing Content To show people and content at the same time, the RealPresence Group systems must be configured for content. You can show the following to the far-end systems: • Any information stored on a computer connected directly to a Polycom RealPresence Group system ?[...]

  • Page 21

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 17 T o st ar t showin g content: 1 On your computer, start the Polycom People+Conte nt IP application. 2 Enter the IP address or host name of the RealPresence Group system and the meeting password, if one is set. To view the IP address of the RealPresence Group system, touch &g[...]

  • Page 22

    User’s Guide for the Polycom RealPresence Gr oup Series 18 Polycom, Inc. To set up your RealPresence Group system to show conte nt: >> Make sure the computer is powered on and connected to the RealPresence Group system. You can connect a comp uter to the HDMI or VGA video input. RealPresence Group 500 System 1280 x 768 60 1280 x 1024 60, 75[...]

  • Page 23

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 19 RealPresence Group 700 System To start showing content from a source connected to a RealPresence Group System: >> Using your remote control, select and then select your content source from the list. While in a call, you can select > Select on your remote to turn on [...]

  • Page 24

    User’s Guide for the Polycom RealPresence Gr oup Series 20 Polycom, Inc. Working with Directory and Contact Entries The directory on your RealPresence Grou p system stores dialing information that helps you make calls quickly and eas i ly. When a site listed in the directory calls your system, the system d isplays the name on the screen when the [...]

  • Page 25

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 21 Including Multiple Sites in Calls During a multipoint call, mult iple site s can see and hear each other. You can also share content in a multipoint call, ju st as you can in a point-to-point call. All systems can par ticipate in multipoint calls. To host multipoint calls, y[...]

  • Page 26

    User’s Guide for the Polycom RealPresence Gr oup Series 22 Polycom, Inc. 3 To place the call, press or the Select button. Depending on how your sys tem is configure d, it attempts to cal l the site using a pre-defined li st of call type s. Contact your system administrator for more information. To place a multipoint call using Contacts: 1 Using y[...]

  • Page 27

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 23 To enter a meeting password: • If a prompt appears on the screen, use the remote control or onscreen keypad to enter the password. • If you hear an audio prompt, use the remote control to generate DTMF tones. To configure a meeting password: 1 From the Home screen, selec[...]

  • Page 28

    User’s Guide for the Polycom RealPresence Gr oup Series 24 Polycom, Inc. 3 Select a layout to use for the current call. The layout is displayed, allowing you to keep the layout or change to another layout. Changing the Way Calls Are Answered Temporarily Refusing Calls If your system administrator has allowed you access, you can automatically refu[...]

  • Page 29

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 25 Muting Automatically Answered Video Calls If your system administrator has allowed access to user settings, you can choose whether to mute the audio when automatically answered video calls connect. This prevents callers from ov erhe aring conversations or meetings. After the[...]

  • Page 30

    User’s Guide for the Polycom RealPresence Gr oup Series 26 Polycom, Inc. — The IP address (for example, 10*11*12 *13) of the site you want to call — The phone number (for example, 19 784444321) of the site you want to call — To enter letters, press the ABC soft key. To enter an asterisk, press the Video button and then press on the SoundSta[...]

  • Page 31

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 27 To end a call using a connected Sou ndStation IP 7000 conference phone: • Press on the conference phone to hang up the call. • Press the More soft key then the Manage soft key to hang up one connection in a multipoint call. To start or stop showing content us ing a conne[...]

  • Page 32

    User’s Guide for the Polycom RealPresence Gr oup Series 28 Polycom, Inc. Viewing Scheduled Meetings If your RealPresence Group system is configured to connect to the Microsoft Exchange Server, you can view scheduled meetings on the Home screen. If no meetings appear on the Home screen, the system may not be connected to the Microsoft Exchange Ser[...]

  • Page 33

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 29 Office Communicator and Microsoft Lync contacts appear on the RealPresence Group system and on the Contacts screen. To add or delete Office Communicator or Microsoft Lync cont acts on the Polycom RealPresence Group system, use the Office Communicator or Microsoft Lync applic[...]

  • Page 34

    User’s Guide for the Polycom RealPresence Gr oup Series 30 Polycom, Inc. Multipoint Calls Using Centralized Conferencing Control Protocol (CCCP) If a Polycom RealPresence Group system is deployed in a Microsoft Lync Server 2010 environment and Centrali zed Conferencing Control Protocol (CCCP) is enabled, you can place and participate in multipoi [...]

  • Page 35

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 31 To deactivate call forward ing: 1 From the Polycom system Place a Call screen, dial the F eature Access Code provided by the Avaya Comm unication Manager administrator. For example, #2 if #2 is the Feat ure Access Code fo r disabling call forwarding. 2 Wait for confirmation [...]

  • Page 36

    User’s Guide for the Polycom RealPresence Gr oup Series 32 Polycom, Inc. Customizing Your Workspace You can customize what you see on the scree n, depending on how your system is configured. Allowing the Far-End System to Control Your Camera If your system administrat or has allowed access to user s ettings, you can allow the far-end system to co[...]

  • Page 37

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 33 Allowing Video Display on the Web If your system administrator has allowed access to user settings, you can choose whether to allow viewing of the room where the syste m is located or video of calls in which the system pa rticipates. You can use the Polycom web interface’s[...]

  • Page 38

    User’s Guide for the Polycom RealPresence Gr oup Series 34 Polycom, Inc. System Information To access information about your syst em: >> Select > Inform ation. • The System Detail screen includes the followi ng sy stem details: system name, model number, hardware and soft ware version, serial number and MAC address. • The Network scr[...]

  • Page 39

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 35 In a Call Status Information Audio Displays the st atus of mi crophones, Soun dStation I P, SoundStructure, and EagleEye Director LAN Displays whether the IP Ne twork is connected or not connected Servers Always shows: Gatekeeper , SIP Registrar Server; shows the active Glob[...]

  • Page 40

    User’s Guide for the Polycom RealPresence Gr oup Series 36 Polycom, Inc. System Diagnostics To access information abou t your system diagnostics : >> Select > Diagnostics. This screen includes the foll owing system diagnostic de tails: Points to note about system s tatus information: • If the Polycom RealPresen ce Group system detect s[...]

  • Page 41

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 37 Audio Meter Measures the strength of audio signals from the microphone or microphones , far-end audio, VCR audio, and any device connected to the audio line in. • To check the microph one or microphones , speak into the microphon e. • To check far-end audio , ask a parti[...]

  • Page 42

    User’s Guide for the Polycom RealPresence Gr oup Series 38 Polycom, Inc. Searching Documentation You can find Polycom product documentation at support.polycom.com . The documents are grouped by Polycom vi deo system type and syst em names. Using the Knowledge Base For more troubleshooting information, search the Knowledge Base at support.polycom.[...]

  • Page 43

    User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 39 To contact Polycom Technical Support, go to support.polycom.com . Enter the following information about your RealPresence group system, then ask a question or describe the problem. This information helps us to respond faster to your issue: • To find your system’s 14 -dig[...]

  • Page 44

    User’s Guide for the Polycom RealPresence Gr oup Series 40 Polycom, Inc. • Polycom RealPresence Group Syst em 700 (Regulatory Model P002) If you have an EagleEye Acoustic ca mera, be sure to use it only with UL-approved Information Te chnology Equipment (ITE) or similarly approved equipment.[...]