Promise Technology VTrak M610i manuel d'utilisation

VT RAK M610i, M310i, M210i Product Manual Ve r s i o n 1 . 0[...]

VTrak M610i, M310i, M210i Product Manual ii Copyright © 2007 Promise T echnolo gy , Inc. All Right s Res erved. Copyri ght by Prom ise T echnology , Inc. (Promi se T echnology ). No p art of this manual may be reproduc ed or t ransmitte d in an y form with out the express ed, written permiss ion of Prom ise T echnolog y . T rademark s Promise , an[...]

iii Content s Chapter 1: Introduction to VTrak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About Th is Manua l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 VTrak Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Architectural Description . . . . . . . . . [...]

VTrak M610i, M310i, M210i Product Manual iv Chapter 4: Management with WebPAM PROe . . . . . . . . . . . . . . . . . . 37 Logging i nto WebPA M PROe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 8 Selecti ng a Langu age . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Perusing the Interfa ce . . . . . . . . . .[...]

Contents v Chapter 4: Management with WebPAM PROe, cont. Managing Users, c ont. Changing A nother User’s P assword . . . . . . . . . . . . . . . . . . . . . 5 9 Changing Y our Own Pa ssword . . . . . . . . . . . . . . . . . . . . . . . . . 59 Creating a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 0 Deleting a [...]

VTrak M610i, M310i, M210i Product Manual vi Chapter 4: Management with WebPAM PROe, cont. Managing Software Serv ices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Making Ema il Settin gs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Making SLP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Contents vii Chapter 4: Management with WebPAM PROe, cont. Managing Phys ical Dr ives, c ont. Making Phy sical Driv e Settings . . . . . . . . . . . . . . . . . . . . . . . . 102 Clearing S tale and P FA Condi tions . . . . . . . . . . . . . . . . . . . . 102 Forcing a Phy sical Drive Offli ne or Onli ne . . . . . . . . . . . . . . . 103 Managing D[...]

VTrak M610i, M310i, M210i Product Manual viii Chapter 4: Management with WebPAM PROe, cont. Working wi th the Logical Drive Summ ary . . . . . . . . . . . . . . . . . . . 129 Viewing a List of A ll Logical Drives . . . . . . . . . . . . . . . . . . . . . 129 Viewing Individu al Logic al Driv e Informat ion . . . . . . . . . . . . . 12 9 Chapter 5: [...]

Contents ix Chapter 5: Management with the CLU, cont. Managing Disk Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Creating a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Creating a Di sk Array – Au tomatic . . . . . . . . . . . . . . . . . . . . . 148 Creating a Disk Array – Ex pr[...]

VTrak M610i, M310i, M210i Product Manual x Chapter 5: Management with the CLU, cont. Managing iSCSI Conn ectio ns . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 7 Viewing Node Inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 7 Viewing Node Statis tics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 7 [...]

Contents xi Chapter 5: Management with the CLU, cont. Managing Users, c ont. Changing a User’s P rivilege and Status . . . . . . . . . . . . . . . . . 183 Deleting a Us er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Working wi th Software M anagem ent . . . . . . . . . . . . . . . . . . . . . . . 18 4 Making Ema il[...]

VTrak M610i, M310i, M210i Product Manual xii Chapter 6: Main tenance, con t. Replacing a Power Su pply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Remove the Old Power Su pply . . . . . . . . . . . . . . . . . . . . . . . . 204 Install a New Power Su pply . . . . . . . . . . . . . . . . . . . . . . . . . . 20 4 Replacing a Cooli[...]

Contents xiii Chapter 7: Technology Backgr ound, cont. Predictive Data Mi gration (PDM) . . . . . . . . . . . . . . . . . . . . . . . . . . 23 8 PDM Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Transition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Example . .[...]

VTrak M610i, M310i, M210i Product Manual xiv Appendix A: Useful Informa tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291 Serial Con nector Pin out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291 SNMP MIB Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Loading M IB File s . [...]

1 Chapter 1: Introductio n to VT rak This ch apter cov ers the fo llowing topics: • About This Man ual (below) • VT rak O verview ( pag e 2) • Architec tural Desc ription (p age 3) • S pecifications (pa ge 6) Thank y ou for p urchasin g Promise T ech nology’ s V T rak M6 10i, M310 i, or M 210i external disk arra y sub system . About This [...]

VTrak M610i, M310i, M210i Product Manual 2 VT rak Overvi ew VT rak p rovide s dat a storage s olutions for ap plication s where high perfo rmanc e and dat a protect ion are requi red. The failure of any sing le drive will not af fect data inte gri ty or a cces sib ilit y of the data in a RAI D pro tec ted logic al dr ive . Figure 1. VTr ak M610i fr[...]

Chapter 1: Introduction t o VTrak 3 Figure 3. VT rak M610i rear view Figure 4. VT rak M310i and M2 10i rear view Architectural Description The VT rak M610i is a 3U en closu re design ed for an IP- based S t orage Area Network (IP SAN) and Direct Atta ched S torage (DAS). The M310 i and M210i are 2U enclo sures des igned for an IP SAN o r DAS. The M[...]

VTrak M610i, M310i, M210i Product Manual 4 All M-C lass en closures inclu de a mid -plane, RAID cont roller , powe r and cool ing unit s, and enc losu re processo r all in one cable-les s chassi s desi gn. Mult iple fans and pow er su pplies p rovide redund ancy to e nsure con tinued usage du ring compon ent failure . The RAID c ontroll er is hardw[...]

Chapter 1: Introduction t o VTrak 5 Subsystem a nd Controller Features Drive Support: 3.5 " x 1" hard disk drives: SA T A II 3Gb/s a nd 1.5Gb /s. Support s an y mi x of SA T A II 3 G b/s or 1.5 Gb/ s drives simult aneously in t he sa me system . S taggered physica l driv e spin-up . External I/O Port s: Dual iSCSI 1 Gb/s ho st port s. Dat[...]

VTrak M610i, M310i, M210i Product Manual 6 data transi tion. Bad Se ctor Mapp ing, M edia Patrol , SMART , Hard/Sof t Reset to recover HD from bad st atus, H D Power-co ntrol to rec over HD f rom hung s tat us. Array Error Re covery: Dat a recovery from bad sector o r failed HD fo r redundant RAID, RAID 5/6 inconsi stent dat a Preve nt (W rite Hol [...]

Chapter 1: Introduction t o VTrak 7 Dimensions (H x W x D): M610i, 13.1 x 44.6 x 56 .1 cm (5.2 x 17.6 x 22.1 i n) M210i, M310i , 8.9 x 44 .6 x 56.1 c m (3.5 x 17.6 x 22.1 i n) Net W eight (s ubsyste m onl y): M610i, 26.7 kg (5 8.7 lb) without dr ives, 34 .7 kg (76. 3 lb) wit h 16 dri ves, assumi ng 0 .5 kg (1.1 lb) pe r d rive. M310i, 25.00 kg (55.[...]

VTrak M610i, M310i, M210i Product Manual 8[...]

9 Chapter 2: VT rak Inst allation This ch apter cov ers the fo llowing topics: • Unpa ckin g the V T rak ( bel ow) • Mountin g VT rak M610i in a Rac k (page 1 0) • Mountin g VT rak M310i or M210i in a Rac k (pag e 12) • Ins talli ng Di sk D riv es (pa ge 15) • Making Managem ent and D at a Connecti ons (p age 18 ) • Making Serial C able[...]

VTrak M610i, M310i, M210i Product Manual 10 Mounting VT rak M610i i n a Rack The M61 0i sub system insta lls to the rack using the supp lied moun ting ra ils. Y ou can als o use yo ur exi sting rail s. Figure 1. VTrak M6 10i mou nted in a rack with th e supplie d rails T o instal l the M610 i sub system into a rac k with t he suppli ed mo unting ra[...]

Chapter 2: VTrak I nstallation 11 4. S quar e th e rail asse mblie s in t he ra ck. 5. Tight en th e adju stm ent screw s an d the a ttac hing screw s. 6. Place th e VT rak s ubsystem onto th e rails. 7. Secure th e VT rak s ubsyste m to t he rack th rough eac h handle, using the att aching screws from your rac k system. Figure 2. Rack mount ass em[...]

VTrak M610i, M310i, M210i Product Manual 12 Mounting VTrak M310i or M210i in a Rack The VT rak M310i or M210i subsys tem in stalls to the rack us ing the su pplie d mount ing rails . Y ou ca n al so us e you r exis tin g rail s. Figure 3. Rackmounte d VTrak M310i (M2 10i is similar) T o instal l the M310 i or M 210i subs ystem i nto a r ack wit h t[...]

Chapter 2: VTrak I nstallation 13 4. Slide on e of the rails ov er the p late on on e side o f the en closur e. The rail is de signed to slide freely ov er the pla te. 5. Att ach a fla nge to ea ch en d of the ra il, with the ra il on the oppos ite side of the flange f rom the two-hole bra cket. 6. Inst all the rail adju stment s crews (inc luded) [...]

VTrak M610i, M310i, M210i Product Manual 14 Figure 5. Mounting ra il instal lation Insi de of post Rack front post Rail att ach ing screw (not inc luded) Rail adj ustment sc rew Mountin g Rail Rail at tachi ng screw (not in cluded) Insi de of pos t Rack ba ck post Sliding pl ate[...]

Chapter 2: VTrak I nstallation 15 Installi ng Disk Drives Y ou can po pulate the VT rak with 3.5 -inch, 1.5 Gb/s o r 3.0 Gb/ s SA T A drives. Fo r optimal performa nce, ins tall phy sica l drives of the sa me mode l and capa city . The drives’ matche d perform ance al lows th e logica l driv e to funct ion be tter as a s ingle drive. T he t able [...]

VTrak M610i, M310i, M210i Product Manual 16 Figure 7. VTrak M3 10i drive slot num bering. Th e M210i is similar , with 8 drive c arriers Inst all al l of the drive ca rriers into the VT rak enclos ure to ensu re prop er airflow , even if you d o not popu late al l the carri ers with di sk dri ves. Inst alling Di sk Drive s 1. Remov e a disk drive c[...]

Chapter 2: VTrak I nstallation 17 Figure 8. VT rak drive carrier mounting holes Figure 9. SA T A Disk Drives mou nt at the front of the carrier W ARNING: Counter-sink screws only . SA T A Driv e Mou nti ng Ho les SA T A Drive Mounti ng Holes Serial A T A Disk Drive[...]

VTrak M610i, M310i, M210i Product Manual 18 Making Management and Data Connections Configuring an IP S torage Area Netw ork • A Gigab it Ethernet n etwork i nterface c ard (GbE NIC ) with iS CSI support (in hardware o r software) • A GbE Switch wi th iSCSI supp ort • A ne twork swi tch • A network i nterface card (NIC) in the PC Data Path T[...]

Chapter 2: VTrak I nstallation 19 Configuring Direct Att ached Storage This arra ngeme nt requires : • A Gigab it Ethernet n etwork i nterface c ard (GbE NIC ) with iS CSI support (in hardware o r software) • A ne twork swi tch • A network i nterface card (NIC) in the PC Data Path T o establ ish the da ta path: Conne ct the Gb E (iSCSI) N IC [...]

VTrak M610i, M310i, M210i Product Manual 20 Making Serial Cable Connections The RS-2 32 Seria l connectio n enab les the Co mman d Line Inte rface (CL I) and Command Line Utility (C LU) on your PC to mon itor and c ontrol VT rak. Figure 12.Serial con nector for VTr ak M310i. The M6 10i and M210i ar e simi lar T o set up a seria l cable c onnecti on[...]

Chapter 2: VTrak I nstallation 21 Connecting the Power Plug the power cords an d switch o n both power su pplie s on. When the po wer is switche d on, the L EDs on th e front of th e VT rak wi ll lig ht up. When boo t-up is finishe d and t he VT rak is functioni ng nor mally: • Control ler Heart beat LED blinks g reen s even tim es in t hree seco[...]

VTrak M610i, M310i, M210i Product Manual 22 If ther e is no d isk drive in the carri er , the Disk S tatus LED and th e Power/Ac tivity LED wi ll re main dark. The Pow er/Activit y LED flash es during drive activity . The Di sk S tatus L ED disp lays Gre en when a driv e is pres ent and configur ed.[...]

Chapter 3: Setup 23 Chapter 3: VT rak Setu p This ch apter cov ers the fo llowing topics: • Setting u p the Serial Connec tion (belo w) • Choosing DHCP or a S tatic IP Address (p age 24) • Setting u p VT rak wi th the CLI (p age 25) • Setting u p VT rak wi th the CLU (pa ge 27) • Creatin g Disk Array s with W ebP AM PROe (pa ge 29) Settin[...]

VTrak M610i, M310i, M210i Product Manual 24 Choosing DHCP or a S tatic IP Addres s When yo u setu p your VT rak, you hav e the opti on of: • Enabling DHCP and letting your DHCP server assign the IP address to the VT rak’ s Ma nagement Port. • S pecifying a stati c IP ad dress for t he VT r ak’s managem ent port. If you choose to enable DHCP[...]

Chapter 3: Setup 25 Setting up VT rak with the CLI 1. T ype the follo wing st ring to se t the s ystem date a nd tim e, then pre ss Enter . admin istrator@cl i> date -a mod -d 20 07/05/2 9 -t 14:50:0 5 In the ab ove e xample, t he date an d time are incl uded as exampl es only . Y our values will be diffe rent. Us e yyyyy/m m/dd for th e date an[...]

VTrak M610i, M310i, M210i Product Manual 26 ===== ===== ==== ====== ==== ======= ==== ==== ==== CId P ort T ype IP Mask Gateway Link ===== ===== ==== ====== ==== ======= ==== ==== ==== 1 1 Mgmt 192.168.10.87 255.255.255.0 192.168.10.1 Up 1 1 iSCSI 192.168.10.88 255.255.255.0 192.168.10.1 Up 1 2 iSCSI 10.0.10.2 255.0.0.0 0.0.0.0 Down 6. Repea t step[...]

Chapter 3: Setup 27 Setting up VT rak with the CLU 1. At the adminis trator@cli> prom pt, type menu and press En ter . The CL U main menu a ppears. Figure 1. CLU m ain menu 2. Wi th Quick Se tup hi ghligh ted, press Enter . The firs t Quick Setup scre en enable s you to make Date and T ime setting s. Setting system date and time 1. P res s the a[...]

VTrak M610i, M310i, M210i Product Manual 28 4. Follow the sam e proce dure to specify the Subnet Mask , Gateway IP Address and DNS Server IP Add ress. If you d o not h ave a DNS ser ver , skip the DNS Se rver IP ad dress. 5. Press Ctrl- A to save t hese set tings and move to the iSCSI Po rt 1 scree n. Automatic IP settings T o make Manage ment Po r[...]

Chapter 3: Setup 29 Creating Disk Arrays with WebP AM PROe Setting u p disk a rrays with W ebP AM PROe consist s of the followi ng action s: • Logging into W ebP AM PROe (below ) • Selectin g a La nguage (p age 31) • Creating a Disk A rray (page 31) • Logging out of WebP AM PROe (p age 35) • Using W ebP AM PROe over t he Internet (p age 3[...]

VTrak M610i, M310i, M210i Product Manual 30 3. When the log-in screen (F igure 2 ) appea rs: •T y p e administrato r in the User Name field. •T y p e passw ord in the Password field. • Click the Login butt on. The Us er Name and Pass word are c ase sen sitive. 4. C lick t he Login button. Figure 2. W ebP AM PROe log-in screen Aft er sign-in, [...]

Chapter 3: Setup 31 Selecting a Language Web P AM PROe displays in Engl ish, German, French, Itali an, Ja panes e, Chines e T radit ional, Chines e Simple, and Kore an. 1. C lick Language in the W ebP AM PROe Header . The lang uage l ist appea rs in the Head er . 2. Click the lang uage you prefer . The W ebP AM PROe user interface display s in the [...]

VTrak M610i, M310i, M210i Product Manual 32 Automatic When yo u choo se the Aut omatic o ption, the follow ing p arame ters appea r on the screen: • Disk Arra ys – The number of physic al drives in the di sk arra y , their ID numbers , configu rable c apac ity , and the numb er of logic al dri ves to be created • Logical Driv es – Th e ID n[...]

Chapter 3: Setup 33 Expres s When yo u choo se the Ex press opt ion, a set of c haracteri stics an d opti ons appears on the screen. 1. Check the b oxes to s elect any o ne or a co mbina tion of : • Redundancy – The array will re main availabl e if a physica l driv e fails • Cap acity – The gre atest pos sible amount o f dat a cap acity •[...]

VTrak M610i, M310i, M210i Product Manual 34 Advanced When yo u choo se the A dvan ced option , the Ste p 1 – Disk Ar ray Creati on screen displ ays. S tep 1 – Di sk Array Creat ion 1. Enter a na me for the disk array in th e field pro vided. 2. Check the box if you want to enable Media Pat rol. For more informatio n, see “Media Pa trol” on [...]

Chapter 3: Setup 35 For iSCSI , use the 5 12 B defau lt. 12. S pecif y a Read (c ache) Poli cy fro m the drop down me nu. Read Cac he, Read Ahead C ache, and N o Cach e are availa ble. Rea d Ahead is the d efault . 13. Specify a Write ( cac he) Poli cy from t he d ropdo wn menu. Wr ite Back a nd Write Through (Thru) are ava ilabl e. Write Back is t[...]

VTrak M610i, M310i, M210i Product Manual 36 Using We bP AM PROe over the Internet The abov e ins tructions cover c onnec tions betw een VT rak and your compa ny network. I t is also poss ible to c onnect to a VT rak fr om the Internet. Y our MIS Admi nistra tor can tel l you ho w to ac cess yo ur netwo rk from outs ide the firewal l. Once you a re [...]

37 Chapter 4: Ma nagement with W ebP AM PROe This ch apter cov ers the fo llowing topics: For inform ation about VT rak’s audib le ala rm and LEDs , see “ Chapter 8: T roubl eshootin g” on p age 243 . • Logging i nto W ebP AM PROe (page 3 8) • Selecting a Lang uage (p age 40) • Perusing th e Interf ace (p age 41) • Logging o ut of W e[...]

VTrak M610i, M310i, M210i Product Manual 38 Logging into WebP A M PROe In order to log i nto We bP AM PROe, you mus t first setup a n etwork conn ection betwee n your H ost PC and t he VT r ak subsy stem, as describ ed in “Chap ter 3: VTrak Set up” o n page 23. T o log into W ebP AM PROe: 1. Laun ch yo ur Brow ser . 2. In the Brows er addres s [...]

Chapter 4: Managemen t with WebPAM PROe 39 Figure 1. The W ebP AM PROe log-in scree n[...]

VTrak M610i, M310i, M210i Product Manual 40 Selecting a Language Web P AM PROe displays in Engl ish, German, French, Itali an, Ja panes e, Chines e T radit ional, Chines e Simple, and Kore an. 1. C lick Language the W ebP AM PROe Header . The lang uage l ist appea rs in the Head er . 2. Click the lang uage you prefer . The W ebP AM PROe user interf[...]

Chapter 4: Managemen t with WebPAM PROe 41 Perusing the Interface Web P AM PROe i s browser-ba sed RAID m anageme nt sof tware with a graph ic use r inte rf ace . Figure 3. W ebP AM PROe interface There are four ma jor pa rts to the gr aphic us er interfac e: • Heade r (see p age 42 ) • Tree (se e page 43) • Manage ment V iew (see p age 44) ?[...]

VTrak M610i, M310i, M210i Product Manual 42 Using the Heade r The He ader cont ain s the foll owing i tems: • Language – T o change la nguages, see “Sel ecting a Langu age” on pag e 40. • Vi e w – T o view th e Event Fram e, see “V iewing the Eve nt Fram e” on page 44. • Storage Network – T o view all of th e VT rak subsystem en[...]

Chapter 4: Managemen t with WebPAM PROe 43 Using T ree V iew T ree V iew enables y ou to n avigate around all comp onent s of the Subsy stem, includ ing iSCSI manag ement, ne twork an d service managem ent, RAID controll er , enclosu re, physi cal drive s, disk arrays, lo gical dri ves, and sp are drives. The fi gure be low show s the com ponent s [...]

VTrak M610i, M310i, M210i Product Manual 44 Using Management V iew Manage ment V iew provid es the actual user interfac e with the VT rak, includi ng creation , mainten ance, deletion, and moni toring of disk a rrays and logical drives. Functio n T abs control specific actions and p rocesses . This w indow cha nges dependi ng on which i tem you s e[...]

Chapter 4: Managemen t with WebPAM PROe 45 Logging ou t of WebP AM PROe There are two wa ys to log out of W ebP AM PROe: • Close your brow ser windo w • Click L ogout th e Web P AM PROe bann er (bel ow Figure 8. Clickin g “Logout” in the Header) Clicking L ogout bri ngs you ba ck to the Logi n Screen. Afte r logging out, y ou must enter you[...]

VTrak M610i, M310i, M210i Product Manual 46 Wor king with the S torage Network When you l og in to Web P AM PROe , you acce ss a specif ic VTrak subs yst em. S ee “Logging into W ebP AM PROe” on p age 38 . The S torage N etwork f eature e nables y ou to a ccess all of the VT rak su bsytems with a Managem ent Port connecti on to y our netw ork. [...]

Chapter 4: Managemen t with WebPAM PROe 47 Wo rking with Subsystem s A VT rak subsystem is ident ified b y its Managem ent Port IP address . Subsyst em functio ns inclu de: • V iewing Subsystem In format ion (page 47) • Setting a n Alias fo r the Sub system (p age 47) • Settin g Subsystem Date an d T ime (p age 48) • V iewing the Runti me E[...]

VTrak M610i, M310i, M210i Product Manual 48 Maximum of 48 c haracters . Use lette rs, num bers, sp ace betwee n words, and un der sco re. 4. C lick t he Submit button. Setting Subsystem Date a nd Time T o set a Date an d T ime for this s ubsystem: 1. In T ree View , click th e Subsyst em icon. 2. In Ma nagement Vie w , click the Set tings t ab d ro[...]

Chapter 4: Managemen t with WebPAM PROe 49 • If the triangle po int s downwa rd, the col umn is sorte d high- to-low or n ew- to-old. Click the link a secon d time to chang e to fli p the t riangle and reve rse the sort sequen ce. Saving the Runtime E vent Log T o save the runti me event log as a text fi le: 1. In T ree View , click th e Subsyst [...]

VTrak M610i, M310i, M210i Product Manual 50 • Severity – Informa tion, W arning, Minor , Major , Critical, and Fat al. The severit y level is user-s pecified. See “Setting -up User Event Subscri ptions” on pa ge 58. • Ti m e – Ti me an d date of t he occurre nce • Description – A br ief des cription of the e vent 3. Click th e link [...]

Chapter 4: Managemen t with WebPAM PROe 51 • Rebui ld • PDM – Predictive Data Migratio n • Syn chro nizat ion • Redun dancy C heck •M i g r a t i o n • T rans ition • Ini tia liz ati on • Media Pa trol Making Background Activity Settings T o make set tings for bac kgrou nd a ctiv iti es: 1. In T ree View , click th e Subsyst em ic[...]

VTrak M610i, M310i, M210i Product Manual 52 availa ble, the di sk array will begin to reb uild as soo n as you repl ace the failed p hysical drive w ith an un config ured ph ysical drive of e qual o r great er size. 6. C lick t he Submit button to save y our se ttings. Running Background Activities T o run a backgrou nd ac tivity fro m the Back gro[...]

Chapter 4: Managemen t with WebPAM PROe 53 Also se e “Predict ive Dat a Mi gration (PD M)” on pag e 238. To r u n P D M : 1. In T ree View , click th e Subsyst em icon. 2. In Mana gement V iew , click the Ba ckground Activi ties t ab and select Sta r t Media Patrol from t he drop down me nu. 3. In the ne xt sc reen, sele ct the Source and T arg[...]

VTrak M610i, M310i, M210i Product Manual 54 • S tart-from da te. The de fault i s today's date. • End -o n date . Select No End Date (perpetual) . Or , select a number of occurrenc es for thi s activi ty . Or , select a specific end d ate. The de fault i s today' s date. 7. For Red undancy Check only: • Choos e the Au to Fix o ption[...]

Chapter 4: Managemen t with WebPAM PROe 55 • Expi ration T ime – Amou nt of time lef t unti l the lock autom aticall y rele ases . • Expir e At T i me – The date a nd time w hen the l ock will automa tically rele ase. Setting the Lock The loc k prev ents o ther se ssions (inclu ding by t he sam e user) fro m makin g a configu ration chang e[...]

VTrak M610i, M310i, M210i Product Manual 56 When the user wh o locked the c ontroller l ogs out, th e loc k is automa ticall y release d. Y ou can also rele ase the lo ck be fore the s cheduled time. T o release the lo ck fo r this sub system: 1. C lic k the S ubsy ste m ic on Tree View . 2. Click the Loc k ta b in Man agement V iew . If yo u are t[...]

Chapter 4: Managemen t with WebPAM PROe 57 Managing Users User Man ageme nt includ es al l function s dea ling wi th user ac count s. Func tions includ e: • V iewing User Info rmation (p age 57) • Making User Set tings (page 5 7) • Mak ing Y o ur Own User Sett ings (pag e 58) • Set ti ng-u p Us er Eve nt Su bscr ip tio ns ( page 58) • Cha[...]

VTrak M610i, M310i, M210i Product Manual 58 • Enter o r change t he em ail addres s. • From the Privile ge dro pdown m enu, choo se a n ew leve l. See “List of User Privileges ” on p age 60 7. C lick t he Submit button. The Admi nistrator o r Super Us er can ch ange a nother use r ’s passwo rd. See “Cha ngin g An other Us er ’s P assw[...]

Chapter 4: Managemen t with WebPAM PROe 59 • Fatal – Non-Rec overable error or fai lure has o ccurred • No ne – De act ivat es t his even t for not ifica ti on pu rpos es 7. C lick t he Submit button. The us er ’s acco unt mu st h ave a n email add res s. Se e “Maki ng U ser S et tings ” on page 57. For inform ation abo ut the e mail [...]

VTrak M610i, M310i, M210i Product Manual 60 9. C lick t he Submit button. Creating a User T o create a user: 1. Log into W ebP AM PROe as the Adm inistrat or or a Super User . 2. Click th e Subsys tem icon i n T ree V iew . 3. Click the Admi nistrat ive T ools icon. 4. Click the Us er Manage ment icon. 5. Click the Cre ate t ab in Ma nagem ent V ie[...]

Chapter 4: Managemen t with WebPAM PROe 61 Deleting a User There wi ll alwa ys be at lea st one Supe r User acc ount. Y ou ca nnot delet e the us er accoun t you use d to lo g in. T o delete a user: 1. Log into W ebP AM PROe as the Adm inistrat or or a Super User . 2. Click th e Subsys tem icon i n T ree V iew . 3. Click the Admi nistrat ive T ools[...]

VTrak M610i, M310i, M210i Product Manual 62 Managing the Network Connection The netwo rk con nection d eals with n etwork con nections to the VT rak’ s Manage ment Po rts. Fun ctions i nclud e: • Making Subsyst em Manag ement Port Settings (p age 62) • Making iSCSI Dat a Port Settings (p age 62 ) • V iewing VLAN Entries (p age 63) • Creat[...]

Chapter 4: Managemen t with WebPAM PROe 63 T o make change s to the i SCSI Data Port settin gs: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Admi nistrat ive T ools icon. 3. Click the Ne twork Ma nagement icon. 4. Click the iSC SI Port s t ab in Man agement V iew . 5. C lick t he Port Configuration – Po rt 1 link or the Port Con f[...]

VTrak M610i, M310i, M210i Product Manual 64 T o create a VLAN entry: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Admi nistrat ive T ools icon. 3. Click the Ne twork Ma nagement icon. 4. In Mana gement V iew , from the dropdo wn men u on the VLA N tab , choo se Create VLAN Entry . 5. Enter a na me into th e VLAN Name fi eld. Maxim u[...]

Chapter 4: Managemen t with WebPAM PROe 65 If yo u have li nk aggreg ation, choose t he T runk number . If you do not have a link ag gregation , choos e an iS CSI port n umber . 9. C lick t he Submit button. Deleting a VLAN Entry T o delete a VLAN entr y: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Admi nistrat ive T ools icon. 3. [...]

VTrak M610i, M310i, M210i Product Manual 66 Use 1 t o 32 . 6. From the Maste r Port dro pdown m enu, choo se an iSC SI port number . 7. From the Slave Port drop down me nu, ch oose the other iSCSI port nu mber . 8. C lick t he Submit button. Changing a Link Aggrega tion Entry T o change a l ink aggre gation en try: 1. Click th e Subsys tem icon i n[...]

Chapter 4: Managemen t with WebPAM PROe 67 Managing iSCSI C onnections A deta iled e xplanati on of thes e iSCS I function s, how a nd when they are u sed, and thei r relati onship to one anoth er is bey ond the s cope of th is docum ent. For more in formation, cont act the Internet Engineerin g T ask Force at http://www .ietf.org/ . Functio ns inc[...]

VTrak M610i, M310i, M210i Product Manual 68 • Max ou tst anding R2T – Se ts the maxi mum num ber of o utst andin g ready to transfer P DUs (a numbe r) • Maxim um burst length – Maxim um lengt h of a s olicited dat a sequen ce 128 KB to 1 6,776, 704 bytes (16 MB - 51 2 KB) • Maxim um numb er of co nnect ions – M aximu m numbe r of con ne[...]

Chapter 4: Managemen t with WebPAM PROe 69 Vi ewing T arget Port Informat ion T o view iSC SI po rt target inf ormat io n: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Admi nistrat ive T ools icon. 3. Click the iSC SI Managem ent icon. 4. Click th e Port T arget ta b in M anagemen t V iew . Informat ion (in GUI order): • Controlle[...]

VTrak M610i, M310i, M210i Product Manual 70 Vi ewing Port al Information T o view iSC SI po rtal in form ati on: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Admi nistrat ive T ools icon. 3. Click the iSC SI Managem ent icon. 4. Click the Port al t ab in Ma nagemen t Vi ew . Informat ion (in GUI order): • Port al ID – 1 to 34 ?[...]

Chapter 4: Managemen t with WebPAM PROe 71 Making iSNS Settings T o make iSCSI iS NS settin gs: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Admi nistrat ive T ools icon. 3. Click the iSC SI Managem ent icon. 4. Click the iSN S tab in Mana gemen t Vi ew . 5. C lick t he iSNS link. 6. Check th e box to e nable iSNS. 7. Enter the i SN[...]

VTrak M610i, M310i, M210i Product Manual 72 Editing CHAPs 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Admi nistrat ive T ools icon. 3. Click the iSC SI Managem ent icon. 4. F rom the CHA P ta b drop down menu , ch oos e Add CHAP . 5. Enter a na me in the Name fi eld. 6. Enter a se cret o f 16 or more characte rs in the Se cret fiel[...]

Chapter 4: Managemen t with WebPAM PROe 73 Managing S torage Services The S torage Serv ices–LU N Map t ab di splays the T arget IDs and LUNs assigne d to each logic al drive. For iSCSI , LUN mas king is the pro cess of app lying a LUN Ma p so that each initi at or can only acce ss the LUNs spec ifi ed for it. Featur es incl ude: • Add ing an I[...]

VTrak M610i, M310i, M210i Product Manual 74 6. C lick t he Submit button. Vi ewing a LUN Map T o view the c urre nt L UN Map: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Admi nistrat ive T ools icon. 3. Click th e S torage Servic es ic on. 4. Click the LU N Map t ab i n Manage ment V iew . Enabling LUN Masking LUN Ma sking is the p[...]

Chapter 4: Managemen t with WebPAM PROe 75 LUN Mapping Parameters • Initiato r – The i SCSI card in the Hos t system that initi ates com mands to the targe t (VT rak) • Initiato r Name – A W orld Wide Name (WWN), used to ide ntify the I nitiator . An iSCSI ini tiator n ame is the i SCSI name of the ini tiator device a nd is composed of a s [...]

VTrak M610i, M310i, M210i Product Manual 76 Managing Software Services Software Services include the fol lowing fun ctions: • Making Email Set tings (p age 76) • Making SLP Settings (page 77) • Making Web Server Se ttings (pa ge 77) • Mak ing T e lne t Set ti ngs (pag e 79 ) • Mak ing S NMP Se tti ngs (page 7 9) • Making CIM Sett ings ([...]

Chapter 4: Managemen t with WebPAM PROe 77 • Click th e Autom atic opti on to st art the servi ce autom atically durin g system start up. R ecommen ded. • Click th e Man ual option to st art th e servic e manual ly (the se rvice do es not st art du ring sys tem st artup). 2. C lick t he Submit button. Stop ping Email service T o stop the Email [...]

VTrak M610i, M310i, M210i Product Manual 78 T o make Web Ser ver setti ngs : 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Admi nistrat ive T ools icon. 3. C lick t he Web Server Setting li nk in Ma nagement Vi ew . 4. Enter the H TTP Port number . 80 is th e default. 5. Enter Sess ion T ime Out interval . This s etting ca uses WebP [...]

Chapter 4: Managemen t with WebPAM PROe 79 St arting or Restarting W eb Serv er service T o start or r est art the W eb Serv er se rvice, cl ick t he Sta rt or Restart butto n. Making T elnet Settings VT rak’ s T elnet s ervice en ables yo u to ac cess VT rak’s Command L ine In terface (CLI) th rough a net work co nnecti on. T o make T elnet se[...]

VTrak M610i, M310i, M210i Product Manual 80 T o change the SNMP settin gs: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Admi nistrat ive T ools icon. 3. C lick t he SNMP Management l ink in M anageme nt V iew . 4. Enter the S NMP Port nu mber . 161 is the defaul t. 5. E nte r a Sys tem Nam e. There is no def ault name . 6. E nter a [...]

Chapter 4: Managemen t with WebPAM PROe 81 Changing the S t artup Sett ing 1. U nde r S tartu p T ype: • Click th e Autom atic opti on to st art the servi ce autom atically durin g system start up. R ecommen ded. • Click th e Man ual option to st art th e servic e manual ly (the se rvice do es not st art du ring sys tem st artup). 2. C lick t h[...]

VTrak M610i, M310i, M210i Product Manual 82 8. C lick t he Submit button. Changing the S t artup Sett ing 1. U nde r S tartu p T ype: • Click th e Autom atic opti on to st art the servi ce autom atically durin g system start up. R ecommen ded. • Click th e Man ual option to st art th e servic e manual ly (the se rvice do es not st art du ring s[...]

Chapter 4: Managemen t with WebPAM PROe 83 Deleting Net send Recipients T o delete a Net s end reci pient: 1. Highl ight the re cipie nt you want to dele te in t he recipi ent list. 2. C lick t he Delete button to re move the recip ient from t he list. 3. C lick t he Submit button. 4. C lick OK in the confi rmatio n box. Changing the S t artup Sett[...]

VTrak M610i, M310i, M210i Product Manual 84 Exporting the User Database Y ou can exp ort the User Dat abase f ile to share u ser inform ation and settin gs among m ultip le VT rak subsystem s. The Expo rt action s aves a text file a desi gnated fol der the Host PC. Fro m there, you ca n import th e User D atab ase fi le to other VT rak subsystem s.[...]

Chapter 4: Managemen t with WebPAM PROe 85 Importing a User Database The Sof tware Manageme nt–Import t ab enables you to i mport th e User Dat abase file f rom th e Host PC's file sy stem to the VT rak su bsy stem . When you ma ke user setting s to on e VT rak, you can export the User Data base file to the Host PC. From there, you can imp o[...]

VTrak M610i, M310i, M210i Product Manual 86 Updating the Fir mware This pro cedure is covered in Chap ter 6: Mai ntenance. See “Upda ting th e Firmware i n Web P AM PROe” on p age 199 fo r instruct ions.[...]

Chapter 4: Managemen t with WebPAM PROe 87 Restoring Factory Defaults VT rak i ncludes a functio n to resto re the d efault set tings to it s Firmware and Software setti ngs. T o acce ss th e Res tor e Def aul ts feat ur e: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Admi nistrat ive T ools icon. The Admi nistra tive T ools list a [...]

VTrak M610i, M310i, M210i Product Manual 88 Clearing S tatistics The Cl ear S tatistics function clears stati stical d ata on contro llers, iSCSI port s, phy sica l driv es, and l ogi cal dr ive s. T o clear stati sti cal data: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Admi nistrat ive T ools icon. 3. C lick t he Clear St atistic[...]

Chapter 4: Managemen t with WebPAM PROe 89 Shutting Down the Subsystem Y ou can onl y do p art of th is function in W ebP AM PROe. Additio nal actio n is required , as de scribed b elow . T o shutdo wn the subs ystem: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Admi nistrat ive T ools icon. 3. Click the Shut down l ink in M anageme[...]

VTrak M610i, M310i, M210i Product Manual 90 Restarting the Subsystem Y ou can onl y do p art of th is function in W ebP AM PROe. Additio nal actio n is required , as de scribed b elow . T o rest art the s ubsyste m 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Admi nistrat ive T ools icon. 3. Click the Shut down l ink in M anagemen t[...]

Chapter 4: Managemen t with WebPAM PROe 91 Managing C ontrollers The RAI D control ler is are the he art of the VT rak subsy stem. Cont roller Manage ment i ncludes the follow ing fun ctions: • V iewing the Contro ller (page 91 ) • Locatin g a Cont roller (p age 91 ) • V iewing Contro ller Informati on (page 92) • V iewing Controller S tati[...]

VTrak M610i, M310i, M210i Product Manual 92 Figure 9. The VT rak M610i cont roller LEDs Vi ewing Controller Information T o view Con trol ler infor mat ion: 1. Click th e Subsys tem icon i n T ree V iew . 2. C lic k the C ontr oll ers ic on. 3. Click the Control ler icon. The contr oller in formation a ppears the Informa tion tab in Managem ent V i[...]

Chapter 4: Managemen t with WebPAM PROe 93 Vi ewing Controller St atistics T o view co ntroller st atistics : 1. Click th e Subsys tem icon i n T ree V iew . 2. C lic k the C ontr oll ers ic on. 3. Click the Control ler icon. 4. Click the Inform ation tab in Manag ement V iew an d cho ose Sta t is t i c s from dropd own menu. Clearing Statistics T [...]

VTrak M610i, M310i, M210i Product Manual 94 Group Round ing – Uses an al gori thm to det erm ine how mu ch to truncate . Resul ts in t he maxim um amou nt of usab le dri ve cap acity . T a ble Roundi ng – App lies a p redefin ed t able to determ ine how much to truncate. • Enter a time int erval (1 to 12 se conds) in the W rite Bac k Cache Fl[...]

Chapter 4: Managemen t with WebPAM PROe 95 Managing Enclosures Enclosu re Man ageme nt includ es the fo llowing functi ons: • V iewing the Enclos ures (pag e 95) • Locat ing an En closu re (pag e 95) • V iewing Enclosure Informatio n (p age 96 ) • Ma king E ncl osur e Set ti ngs (page 97) • V iewing FR U VPD Inform ation (p age 97) • Ch[...]

VTrak M610i, M310i, M210i Product Manual 96 Figure 1 1. VTrak M610i front v iew Figure 12. VTr ak drive carrier LEDs Vi ewing Enclosure Information T o view enclo sure infor mation : 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Encl osures icon. 3. Click the Encl osure ic on. Enclosu re info rmatio n appears t he Info rmatio n ta b [...]

Chapter 4: Managemen t with WebPAM PROe 97 Making Enclosure Se ttings T o make Enclos ure set tings: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Encl osures icon. 3. Click the Encl osure ic on. 4. Click the Settin gs tab in Ma nagemen t Vi ew . 5. Enter a va lue in the follo wing fie lds as nec essary: • Enclosu re W arni ng T em[...]

VTrak M610i, M310i, M210i Product Manual 98 Battery Notes Each batte ry works with a controll er . If the battery is present in the subsys tem but the corre sponding contro ller is n ot present , the ba ttery will n ot app ear in the inter face. If a batte ry doe s not refle ct normal cond itions an d it is no t curren tly under recondi tionin g, r[...]

Chapter 4: Managemen t with WebPAM PROe 99 Silencing the Buzzer The buz zer so unds to i nform you that th e VT rak n eeds atten tion. Se e “VT r ak is Beeping” on p age 244 f or more in formation. Y ou can sil ence the buzzer fo r the cu rrent trigge r event. T o silence t he Buzzer: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the[...]

VTrak M610i, M310i, M210i Product Manual 100 Managing Physical Drives Managi ng Phys ical Dr ives de als with th e phys ical dis k drives inst alled in the VT rak s ubsyst em enclo sure, i ncluding the follo wing fun ctions: • V iewing a List of Ph ysic al Driv es (page 1 00) • Ident ifying a Physical Drive (p age 10 0) • Making Global Physic[...]

Chapter 4: Managemen t with WebPAM PROe 101 2. Click the Encl osures icon. 3. Click the Encl osure ic on. 4. Click the Phys ical Drives icon. 5. Click the Global Setting s tab in Manag ement V iew . 6. Make th e setting s as nee ded. Check the boxe s to e nable: • Write Cache • Read L ook Ahead Cache • Co mmand Qu eui ng (f or d isk d rives t[...]

VTrak M610i, M310i, M210i Product Manual 102 • DMA Mo de See “Mak ing Glob al Physica l Drive S ettings” on pa ge 100. Vi ewing Phys ical Drive S t atistics T o view p hysic al dr ive sta tis tics : 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Encl osures icon. 3. Click the Encl osure ic on. 4. Click the Phys ical Drives icon.[...]

Chapter 4: Managemen t with WebPAM PROe 103 Be sure you ha ve c orrected the cond ition by a p hysical drive replac ement, re build operatio n, etc. , first. Then clea r the cond ition. See “Phy sical Dr ive Pr oblems” o n page 273 for more i nformatio n. T o clear a S t ale or PF A status fr om a physi cal drive: 1. Click th e Subsys tem icon [...]

VTrak M610i, M310i, M210i Product Manual 104 2. Click the Encl osures icon. 3. Click the Encl osure ic on. 4. Click the Phys ical Drives icon. 5. Click a Physi cal Driv e icon. 6. Click the Force Offl ine/O nline t ab in Managem ent V iew . 7. C lick t he Submit button. 8. In the c onfirma tion box , type the word confi rm in the fi eld pro vided. [...]

Chapter 4: Managemen t with WebPAM PROe 105 Managing Disk Arrays Disk Array Mana gement in clude s the fol lowing f unctio ns: • V iewing Disk Arrays (page 105) • Creating a Disk A rray (page 105 ) • Deleti ng a Disk Array (pa ge 109 ) • Locatin g a Dis k Array (page 1 10) • V iewing Disk Array I nformat ion (pa ge 1 10) • Making Disk A[...]

VTrak M610i, M310i, M210i Product Manual 106 create a dditio nal logic al drives at a late r time. See “Creat ing a Disk Array – Advance d” on p age 10 8. Creating a Disk Array – Aut omati c The Di sk Array Aut omatic C reation o ption e nables y ou to crea te a ne w disk array follow ing a d efault set o f para meters . One l ogical drive [...]

Chapter 4: Managemen t with WebPAM PROe 107 T o create a ne w disk arra y: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Disk Arrays icon. 3. Click the Cre ate t ab in Ma nagem ent V iew . 4. From the Creat e ta b dropd own me nu, se lect Expre ss . 5. Check the boxe s to s elect any one or combin ation of: • Redundancy – The arr[...]

VTrak M610i, M310i, M210i Product Manual 108 Creating a Disk A rray – Advanced The Di sk Array Ad vanced Cr eation o ption ena bles you to dire ctly sp ecify all param eters for a new di sk arra y . One log ical driv e will be made a utoma tically when you cre ate the disk array . If you select less th an th e tot al ava ilabl e cap acity , you c[...]

Chapter 4: Managemen t with WebPAM PROe 109 13. S pecify a S tripe size fro m the drop down me nu. 64 KB, 128 KB, 256 K B, and 1 MB are ava ilable. 6 4 KB is the defaul t. 14. S pecif y a Sector size from the dr opdown m enu. For iSCSI , use the 5 12 B de fault. See “C hoosin g Sector Siz e” on p age 23 1. 15. S pecif y a Read (c ache) Poli cy [...]

VTrak M610i, M310i, M210i Product Manual 110 4. Check the box to the l eft of t he dis k array y ou want to delete. 5. C lick t he Submit button. 6. In the c onfirma tion box , type the word confirm in the fi eld pro vided. 7. C lick t he OK button. The sel ected dis k array d isappears from the D isk Arra y List the Informati on t ab. Locating a D[...]

Chapter 4: Managemen t with WebPAM PROe 111 • Rebui lding – Th is co ndition i s temp orary . When a p hysical drive has been replace d, the logical drive a utomatica lly begins re build ing in o rder to restore redundan cy (fa ult toleran ce). Wh en a logi cal dr ive is reb uildi ng, it wi ll functio n and you r dat a is a vailabl e. Howeve r [...]

VTrak M610i, M310i, M210i Product Manual 112 3. Click the Disk Array icon. 4. Click the Cre ate LD t ab i n Manage ment V iew . 5. Enter an a lias ( name) in t he Alia s field. Maximum of 32 c haracters . Use lette rs, num bers, sp ace betwee n words, and und erscore. An alias is optio nal. 6. From the RAID Level d ropdown l ist, s elect a R AID le[...]

Chapter 4: Managemen t with WebPAM PROe 113 If you c reated a fault -tolerant lo gical drive (an y RAID lev el exce pt RAID 0), the Operati onal S tatus of ne w logi cal driv e will d ispla y Synchroniz ing for s everal minutes after creatio n. Y ou can us e the l ogical d rive du ring this period but read/ write p erforma nce coul d be slowe r tha[...]

VTrak M610i, M310i, M210i Product Manual 114 T o Migrate an existing disk arra y: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Disk Arrays icon. 3. Click the Disk Array icon. 4. From the dropdo wn menu the Backg round A ctivities ta b, selec t Sta r t Migra tion . 5. Highl ight p hysical d rives you w ant in the di sk array from the[...]

Chapter 4: Managemen t with WebPAM PROe 115 Rebuilding Manually If a phy sical dri ve ha s failed, identify and rep lace the d rive, t hen reb uild the d isk array as describe d belo w: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Disk Arrays icon. 3. Click the Disk Array icon. If ther e are mul tiple dis k arrays, choose t he icon [...]

VTrak M610i, M310i, M210i Product Manual 116 Running PDM on a Disk Array Predicti ve Dat a Mi gration (PD M) migrat es dat a from th e suspe ct physi cal d rive to a sp are phy sical d rive, s imilar to Rebuil ding. B ut unlike Rebuil ding, PDM acts bef ore the disk drive fails an d you r Logical Drive go es Criti cal. See “Predic tive Dat a Mi g[...]

Chapter 4: Managemen t with WebPAM PROe 117 Aft er T rans ition is complete d, refresh t he screen . The re vertible s pa re drive w ill be list ed und er the S pare Dr ives i con and th e disk a rray’s operatio nal st atu s will show OK. T o set T ransiti on pri ority , see “Making Ba ckground Activi ty Setting s” on p age 51 . Prep aring a [...]

VTrak M610i, M310i, M210i Product Manual 118 Managing Logi cal Drives Logica l drive s are made fr om disk arra ys. In the T ree, you can see a gra phic represen tati on of the l ogica l drives that be long to ea ch arra y . Y ou can see a summa ry of a ll logic al driv es in the subsys tem un der Logic al Dr ive Summary . Logica l drive mana gemen[...]

Chapter 4: Managemen t with WebPAM PROe 119 • Critical – This conditio n aris es as the result of a physic al drive failure . A degraded logic al drive will s till funct ion an d your dat a is still avai lable . Howeve r , the logica l driv e has lost redun dancy (fault tolerance ). Y ou must deter mine the c ause of the prob lem and correct it[...]

VTrak M610i, M310i, M210i Product Manual 120 5. Click the Logi cal Dr ive icon. T o specify an Al ias or set the Rea d and Writ e Policie s, click the Se ttings t ab. Logical Driv e S tatus See “Logi cal Driv e S tatus” on page 1 18. Logical Drive Synchroniza tion Synchro nization is an automatic procedur e appli ed to log ical d rives when the[...]

Chapter 4: Managemen t with WebPAM PROe 121 5. Click the Logi cal Dr ive icon. 6. Click the Settin gs tab in Ma nagemen t Vi ew . 7. Option al. Enter an alias in the Lo gical Driv e Alias fi eld. Maximum of 32 c haracters . Use lette rs, num bers, sp ace betwee n words, and und erscore. An alias is optio nal. 8. From the Read Policy d ropdown menu,[...]

VTrak M610i, M310i, M210i Product Manual 122 8. C lick t he Submit button. 9. In the c onfirma tion box , type the word confi rm in the fi eld pro vided. 10. C lick th e OK button. T o view the pro gress of th e Initial izatio n, click th e Back ground Acti vity tab. T o set Initial ization p riority , see “Mak ing Backg round A ctivity S ettings[...]

Chapter 4: Managemen t with WebPAM PROe 123 Vi ewing the Logica l Drive Check T able The Logi cal Dr ive Chec k T able displ ays errors related to a log ical driv e. Use t his infor mation to ev aluate the in tegrity of the logica l drive an d to determin e whether correcti ve actio n is need ed. T o View the ta bles: 1. Click th e Subsys tem icon [...]

VTrak M610i, M310i, M210i Product Manual 124 T o specify a iSCSI LUN Ma p: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the Disk Arrays icon. 3. Click the Disk Array icon. 4. Click the L ogical D rives icon 5. Click the Logi cal Dr ive icon. 6. Click the LU N Map t ab i n Manage ment V iew . 7. From the Initia tor drop down me nu, choos[...]

Chapter 4: Managemen t with WebPAM PROe 125 Managing Spare Dri ves When a ph ysic al drive i n a disk a rray fails a nd a s pare dri ve of ad equate ca pacity is ava ilable, the disk array w ill begin to rebu ild autom atica lly usi ng the sp are drive. Se e “Critical & Offl ine Dis k Arrays” on p age 26 9. S pare driv e mana gement i nclud[...]

VTrak M610i, M310i, M210i Product Manual 126 3. Click the S pare Dr ive icon. In Mana gement V iew , the Enclosure Front V iew diag ram appea rs with the locatio n of the s pare drive hi ghlighted . Creati ng a Sp are D rive T o create a sp are dri ve: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the S pare Dri ves icon. 3. Click the Cr[...]

Chapter 4: Managemen t with WebPAM PROe 127 Deleting Sp a re Drive T o del ete a spare d riv e: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the S pare Dri ves icon. 3. Click the De lete ta b in M anagemen t Vi ew . 4. Check the box to the l eft of the sp are d rive y ou want to delete. 5. C lick t he Submit button. In the c onfirma tio[...]

VTrak M610i, M310i, M210i Product Manual 128 Running Sp are Check S pare Ch eck verif ies the o peratio nal st atus o f your sp are d rives. Y ou can also schedu le a S pare Che ck. See “Sc heduling an Act ivity” on p age 53. T o chec k a spare dri ve: 1. Click th e Subsys tem icon i n T ree V iew . 2. Click the S pare Dri ves icon. 3. Click th[...]

Chapter 4: Managemen t with WebPAM PROe 129 Working with the Logi cal Drive Summary The Logi cal Dr ive Sum mary d isplays a list o f all l ogical d rives in the VT rak enclos ure plu s the ex panded or casca ded en closures . This li st doe s not arran ge the logi cal d rives und er the d isk array to which t hey be long nor u nder the enclos ure [...]

VTrak M610i, M310i, M210i Product Manual 130[...]

131 Chapter 5: Manag ement w ith the CL U This ch apter cov ers the fo llowing topics: For inform ation about VT rak’s audib le ala rm and LEDs , see “ Chapter 8: T roubl eshootin g” on p age 243 . • Logging i nto the CLU (p age 13 2) • R unnin g Qui ck Se tup (pag e 135) • Managing the Subsy stem (pa ge 136) • Managing the Con trolle[...]

VTrak M610i, M310i, M210i Product Manual 132 Logging in to the CLU There are two con nections methods for the CLU: • Serial – Re quires a n ull-modem cabl e to connec t the seria l ports on the Hos t PC and VT rak • Te l n e t – Requires a network connect ion betw een the H ost PC and VT rak’ s Manage ment Port Making a Serial Connection [...]

Chapter 5: Management with the CLU 133 Figure 4. The CLU m ain menu Quick Setup – A sequence of four s teps to setup Sy stem D ate & T i me, Manage ment Port, a nd RA ID Configu ration. Subsystem Manag ement – View c ontroll er informat ion, lo ck/unlo ck the controll er , set date a nd tim e, and mo nitor th e enclos ure. Physical D rive M[...]

VTrak M610i, M310i, M210i Product Manual 134 Additional In fo and M anagement – S pare Driv es, LU N Mappi ng, Use r manage ment, EMai l, SLP , W ebserve r , T elnet, SNMP , C IM, and Net sen d settings , firm ware fla sh, cl ear stati stics and r esto re f acto ry de faul t se tti ngs. Buzzer – Enable, disable or silenc e the buz zer (aud ible[...]

Chapter 5: Management with the CLU 135 Running Q uick Setup Quick Set up is dis cussed under “Setti ng up the Se rial Con nection” on pag e 23.[...]

VTrak M610i, M310i, M210i Product Manual 136 Managing the Subsystem Subsys tem Mana gemen t include s the followin g functio ns: • Setting a n Alias fo r the Sub system (p age 136) • Runni ng Media Patrol (p age 136) • Lockin g or Unl ockin g the Subs ystem (p age 136) • Settin g Subsystem Date an d T ime (p age 137 ) Setting an Ali as for [...]

Chapter 5: Management with the CLU 137 4. H igh lig ht Lock and p ress Enter . Resetting the Lock T o reset the lo ck with a new time: 1. From the Main Menu, hig hlight Subsy stem Manag ement and press Ent er . 2. H igh lig ht Lock Managem ent an d press En ter . 3. In the Lo ck T ime field, type a loc k time i n minute s. 1 to 14 40 mi nute s (24 [...]

VTrak M610i, M310i, M210i Product Manual 138 Managing the Contr ollers Control ler Ma nagemen t incl udes t he follow ing func tions: • V iewing Contro ller Informati on (page 138) • Making Control ler Settings (page 138) • Locatin g the Co ntrolle r (page 139) Vi ewing Controller Information Control ler Ma nagemen t incl udes info rmatio n, [...]

Chapter 5: Management with the CLU 139 • Highl ight Cache F lus h Inte rv al and press the back space key to e rase the curre nt value. T ype a new in terval value (1 t o 12 seco nds). • Highl ight SMART and pre ss the s paceb ar to toggl e betwe en Enable and Disable . • Highl ight SMART Poll Interval and p ress the ba cksp ace k ey to era s[...]

VTrak M610i, M310i, M210i Product Manual 140 Managing the En closure Enclosu re Man ageme nt includ es the fo llowing functi ons: • V iewing Enclosure Informatio n (p age 14 0) • V iewing Power Supp ly S t atus (page 14 0) • Locatin g a Powe r Supply (p age 140) • V iewing Blower S tatus (p age 14 1) • V iewing V oltage Sen sor S tatus (p[...]

Chapter 5: Management with the CLU 141 2. H igh lig ht E nclosure Ma nageme nt and press Ente r . 3. H igh lig ht Power Supplies and p ress En ter . 4. H igh lig ht Locate Power Suppl y and pre ss Enter . The LE D on the selecte d power s upply bl inks for one mi nute. Vi ewing Blower S t atus T o view the st atus o f the bl owers: 1. From the Main[...]

VTrak M610i, M310i, M210i Product Manual 142 3. H igh lig ht E ncl osure Sett ing s and press Enter . 4. Highl ight the T emperature W arn ing thresh old you want to c hange. 5. Press the backsp ace key to eras e the curr ent va lue. 6. T ype a new i nterval v alue in d egrees C . 7. P ress Ct rl-A t o save your se ttin gs. Checki ng the Batterie s[...]

Chapter 5: Management with the CLU 143 4. Highl ight the ba ttery you want to m onitor an d pres s Enter . 5. H igh lig ht R econd it ion Ba tte ry and press Ent er . 6. P ress Y to c onfir m. During reconditi oning, Bat tery st atus c an show “discha rging” and “rechargi ng”, an d a value will di splay n ext to Curren t. During that time, [...]

VTrak M610i, M310i, M210i Product Manual 144 Managing Physical Drives Physic al Drive Mana gemen t includes the fol lowing func tions: • V iewing a List of Ph ysic al Driv es (page 1 44) • Making Global Physical D rive Setti ngs (p age 144 ) • Set ting an A lia s (page 1 45) • V iewing Adva nced Informa tion (p age 145) • V iewing Physica[...]

Chapter 5: Management with the CLU 145 Setting an Alias An alias is optio nal. T o set an Al ias fo r a physi cal dr ive: 1. From t he Main Me nu, high light Ph ysical Dr ive Man agement an d press Ente r . 2. Highl ight the ph ysical drive of your ch oice and press Enter . 3. T ype an al ias into the Alias f ield. Maximum of 32 c haracters . Use l[...]

VTrak M610i, M310i, M210i Product Manual 146 After y ou clear a PF A error , watch for anot her PF A error to appea r . If it does, replace the ph ysical drive. Forcing a Phys ical Drive O ffline or Online This fun ction en ables you to forc e an: • Online physic al driv e to go O ff line • Off line p hysical drive to go Onlin e The Forc e Off [...]

Chapter 5: Management with the CLU 147 Managing Disk Arrays Disk Array Mana gement in clude s the fol lowing f unctio ns: • Creating a Disk A rray (page 147 ) • Deleti ng a Disk Array (pa ge 151 ) • V iewing Disk Array I nformat ion (pa ge 152 ) • Setting a n Alias fo r a Disk Array (p age 152) • Enabling Media Pa trol on a Disk Array (pa[...]

VTrak M610i, M310i, M210i Product Manual 148 Creating a Disk Array – Aut omati c T o create a di sk array u sing the Automa tic feature : 1. From the Main Menu, hig hlight Disk A rray Ma nagement and pre ss Enter . 2. H igh lig ht Cre ate New Array and p ress Enter . 3. H igh lig ht C onfi gur ati on M ethod and pres s the sp acebar to togg le to[...]

Chapter 5: Management with the CLU 149 Creating a Disk Array – Expre ss T o create a di sk array u sing the Expres s featu re: 1. From the Main Menu, hig hlight Disk A rray Ma nagement and pre ss Enter . 2. H igh lig ht Cre ate New Array and p ress Enter . 3. H igh lig ht Co nfi gura tio n Met hod and pres s the space bar to toggle to Express . 4[...]

VTrak M610i, M310i, M210i Product Manual 150 Creating a Disk A rray – Adv anced For more informatio n on th e choic es below , see “Chapter 7: T echnology Backgro und” on p age 219. T o cre ate a dis k array usin g the Ad vanced f eature: 1. From the Main Menu, hig hlight Disk A rray Ma nagement and pre ss Enter . 2. H igh lig ht Cre ate New [...]

Chapter 5: Management with the CLU 151 18. Re view lo gical dri ve(s) you are about to crea te for your new array . Then do one of th e foll owing ac tions: • If y ou ag ree w it h the l ogi cal d rive( s) as sp ecif ied, hig hli ght Comple te Disk Arr ay Cr eatio n and press Enter . A note will appea r to remind yo u to set up L UN ma pping for [...]

VTrak M610i, M310i, M210i Product Manual 152 Vi ewing Disk Array Information 1. From the Main Menu, hig hlight Disk A rray Ma nagement an d press Ent er . 2. Highl ight th e disk ar ray you w ant an d press En ter . The info rmatio n and sett ings sc reen ap pears. 3. Highl ight any o f the fo llowin g and p ress Enter to view a list of: • S pare[...]

Chapter 5: Management with the CLU 153 Maxim um of 32 charac ters. Use l etters, numbers, sp ace b etween wo rds and undersc ore. An alias is optional . 4. P ress Ct rl-A t o save your se ttin gs. Accepting a n Incomplete Arr ay This con dition is the resul t of a missing physica l drive. See “In complete Array” on page 272 before y ou use thi [...]

VTrak M610i, M310i, M210i Product Manual 154 3. H igh lig ht T ransport and press Ente r . 4. P ress Y to c onfir m. Rebuilding a Disk Array Before yo u can re build, you must have a replacem ent physi cal dri ve of adeq uate cap acity or y our di sk array . T o rebui ld a disk array: 1. From the Main Menu, hig hlight Disk A rray Ma nagement an d p[...]

Chapter 5: Management with the CLU 155 10. Opti onal. If you w ant to inc rease cap acity , highl ight Capacity , press the bac kspace ke y to e rase t he c urre nt l ogi cal dr ive c apaci ty an d type in t he ne w value. The new value m ust be eq ual or larg er than the curren t cap acity . 1 1. Highlight Sav e Logical Dri ve and pr ess Enter . T[...]

VTrak M610i, M310i, M210i Product Manual 156 Locating a Disk Array This fea ture he lps y ou ide ntify the physi cal dr ives as signed to the di sk array y ou are working with in the CL U. T o locate a disk array: 1. From the Main Menu, hig hlight Disk A rray Ma nagement an d press Ent er . 2. Highl ight th e disk ar ray you w ant an d press En ter[...]

Chapter 5: Management with the CLU 157 Deleting a Logical Driv e T o delete a lo gical dri ve from a disk arra y: 1. From the Main Menu, hig hlight Disk A rray Ma nagement an d press Ent er . 2. Highl ight the dis k array that con tai ns the logic al drive yo u want to delet e and press Ent er. 3. Highl ight the logic al drive you wa nt to delete a[...]

VTrak M610i, M310i, M210i Product Manual 158 Managing Logi cal Drives The Logi cal Dr ive Ma nagement functi on deals with se ttings and func tions of existi ng logic al driv es. T o create o r delete a l ogica l drive, s ee “M anaging D isk Arrays” on pa ge 147. Lo gical drive ma nagemen t incl udes: • V iewing Logical Dri ve Inf ormation (p[...]

Chapter 5: Management with the CLU 159 • Off line – Thi s conditio n arises as the result of a second phy sical dri ve failure. An Of fline logical drive is not acce ssibl e but som e or all o f your data m ay remain inta ct. Y ou must det ermine the cause o f the pro blem and correc t it. • T rans port Read y – Afte r you perfo rm a s ucce[...]

VTrak M610i, M310i, M210i Product Manual 160 Initializin g a Logical Drive This fu nction sets all dat a bit s in th e logi cal dr ive to ze ro. T o initializ e a logic al drive: 1. From the Main Menu, hig hlight Logic al Driv e Man agement and press Enter . 2. Highl ight th e logical drive yo u want a nd pres s Enter . 3. H igh lig ht Background A[...]

Chapter 5: Management with the CLU 161 5. H igh lig ht Sta r t an d pres s En ter . If necess ary , you can paus e and resum e or stop and res tart the Redund ancy Check . Y ou can use the lo gical dri ve whi le Redun dancy C heck is running. Locating a Logical Drive This fea ture he lps y ou ide ntify the physi cal driv es as signed to the lo gica[...]

VTrak M610i, M310i, M210i Product Manual 162 Managing the Network Connection Network Manag ement de als with network connect ions and settin gs for the Manage ment Port: • Making Managem ent Por t Settings ( pag e 162) • Making iSCSI Dat a Port Settings (p age 16 3) • V iewing VLAN Entries (p age 164) • Creating a VLAN Entry (p age 164 ) ?[...]

Chapter 5: Management with the CLU 163 Making iSCSI Da t a Port Sett ings The netw ork sett ings for th e iSC SI data p orts are loca ted un der the Ne twork Manage ment and are des cribed be low . For the iSC SI sett ings for t he iSCSI da ta ports , see “Managing iSCSI C onnection s” on pag e 167. Making Automatic Setting s 1. From the Main M[...]

VTrak M610i, M310i, M210i Product Manual 164 Vi ewing VLAN Entries T o view the c urre nt V LAN en tr ies: 1. From the Main Menu, hig hlight Netwo rk Man ageme nt and pr ess En ter. 2. H igh lig ht VLAN and press Ente r . The lis t of VLAN entri es app ears. T he Membe r Interfa ce refers to an iSCSI data port or t o the l ink aggre gate numb er . [...]

Chapter 5: Management with the CLU 165 Changing a VL AN Entry T o change a VLAN entry: 1. From the Main Menu, hig hlight Netwo rk Man ageme nt and pr ess En ter. 2. H igh lig ht VLAN and press Ente r . 3. Highligh t a VLAN en try from th e list an d press Enter . 4. If yo u want to change t he t ag num ber , highlig ht VLAN T ag, press th e backs p[...]

VTrak M610i, M310i, M210i Product Manual 166 Creating a Link Aggregation Entry This fe ature e nables y ou to aggregate the iSCSI dat a port s on y our subs ystem to increas e band widt h. If an iSC SI port is p art of a VLAN , you m ust dele te the VLAN entry be fore you can use the iS CSI port to cr eate a lin k ag grega ti on. See “ Del eti ng[...]

Chapter 5: Management with the CLU 167 Managing iSCSI C onnections A deta iled e xplanati on of thes e iSCS I function s, how a nd when they are u sed, and thei r relati onship to one anoth er is bey ond the s cope of th is docum ent. For more in formation, cont act the Internet Engineerin g T ask Force at http://www .ietf.org/ . Network connecti o[...]

VTrak M610i, M310i, M210i Product Manual 168 Making Node Settings These s ettings a ffe ct both VT rak iSCSI da ta port s. Note that He ader and Da ta Diges t work bes t with initi ators that have a TCP Off load Engin e (TO E). T o make iSCSI node settin gs: 1. From the Main Menu, hig hlight iSCSI Ma nagement and press Ent er . 2. H igh lig ht i SC[...]

Chapter 5: Management with the CLU 169 Vi ewing Dat a Port St atistics T o view iSCS I po rt stat isti cs: 1. From the Main Menu, hig hlight iSCSI Ma nagement and press Ent er . 2. H igh lig ht iSCSI Ports and p ress Enter . 3. H igh lig ht T arget Port 1 or T arget Port 2 and press Ente r . 4. Highl ight one o f the fo llowing and press Enter: •[...]

VTrak M610i, M310i, M210i Product Manual 170 2. H igh lig ht iSCSI iSNS Option s and pres s Enter . The curre nt iSNS s ettings ap pear . Making iSNS Settings T o make iSCSI iS NS settin gs: 1. From the Main Menu, hig hlight iSCSI Ma nagement and press Ent er . 2. H igh lig ht iSCSI iSNS Option s and pres s Enter . 3. H igh lig ht iSNS Settings and[...]

Chapter 5: Management with the CLU 171 Editing CHAPs T o edit an iSCSI CH AP: 1. From the Main Menu, hig hlight iSCSI Ma nagement and press Ent er . 2. H igh lig ht i SCSI CHAPs and pr ess En ter . 3. Highligh t the CH AP you want to edit and press Enter . 4. H igh lig ht Na me and press the back sp ace key to erase th e current v alue, then typ e [...]

VTrak M610i, M310i, M210i Product Manual 172 Managing Background Activity Backgro und activ ity ref ers to any of sever al func tions tha t ta ke place in the backgro und whi le normal operat ion of the VT rak co ntinue s. Backgro und activ ities w ork in con junction with dis k arrays and logic al drives . See “Managi ng Disk Arrays ” on pag e[...]

Chapter 5: Management with the CLU 173 • PDM – Looks for bad bl ocks on the phys ical d rives of disk array s • T rans ition – R eturns a re vertible sp are driv e to sp are st atus • Synchron ization – Check s the dat a integrity on di sk arra ys • Initiali zatio n – Sets all d ata bi ts i n the log ical d rive to ze ro • Redun d[...]

VTrak M610i, M310i, M210i Product Manual 174 Wo rking with the Event V iewer The Even t Vi ewer displ ays log of subsy stem eve nts. Ev ent s are cla ssified as : • Runtime Event s – A lis t of an d informat ion ab out the 102 3 most re cent runtime event s reco rded si nce the s ubsyste m was sta rted • NVRAM Eve nts – A list of an d infor[...]

Chapter 5: Management with the CLU 175 T o display NVRAM e vents: 1. From the Main Menu, hig hlight Even t Vi ewer and pres s Enter . 2. H igh lig ht NVRAM Ev ents and p ress Enter . The log of NVRAM Event s appe ars. Event s a re added to the to p of the list. Each ite m includ es: • Seque nce numb er – Beg ins with 0 at syste m st artup. • [...]

VTrak M610i, M310i, M210i Product Manual 176 Managing Spare Dri ves S pare Dri ve Manag ement includes the foll owing fu nction s: • V iewing a list of S pare Dri ves (p age 176) • Creatin g a S pare Driv e (pag e 176) • Making S pare Drive Se ttings (p age 177 ) • Runni ng S pare Chec k (p age 177) • Deleti ng a S pare Dri ve (p age 178)[...]

Chapter 5: Management with the CLU 177 A reverti ble drive can be returned to sp are st atus af ter y ou replac e the fai led drive in a dis k array . See “T ransi tion” on page 239 for more i nformation . 6. H igh lig ht Spare T ype and press the sp acebar to toggl e between Dedicated and Gl obal . Dedic ated mea ns this s par e drive c an onl[...]

VTrak M610i, M310i, M210i Product Manual 178 The resu lts appear ne xt to S par e Check S tatus. Deleti ng a Sp are Driv e 1. Highl ight the sp are drive you w ant to d elete and pres s th e spa cebar to mark it. The mark is an aste risk (*) to th e left of the l isting. 2. H igh lig ht Delete Marke d Spare Drives and press Enter . 3. Press Y to co[...]

Chapter 5: Management with the CLU 179 Working with LU N Mapping For iSCSI , LUN Mas king is the pro cess of app lying a LUN Ma p so that each initi at or can only acce ss the LUNs spec ifi ed for it. Featur es incl ude: • V iewing Init iators (pag e 179) • Enabl ing LUN M apping (p age 179) • Creatin g Initiato rs (p age 179) • Deleti ng I[...]

VTrak M610i, M310i, M210i Product Manual 180 An iSCSI ini tiator n ame is the i SCSI name of the ini tiator device a nd is composed of a s ingle tex t string. i SCSI WWNs are s omewhat d iff erent from regular W WNs. Obt ain the in itiator name from the initi ator uti lity on y our hos t system. Note that t he ini tiator nam e you inp ut must m atc[...]

Chapter 5: Management with the CLU 181 Managing Users User Man ageme nt includ es the fol lowing functions : • V iewing User Info rmation (p age 181) • Cr eati ng a U ser ( page 1 81) • Chang ing a User’s Pas sword (p age 18 2) • Chang ing a Us er ’s D isplay Name an d Email Ad dress (page 1 82) • Chang ing a Us er ’s Priv ilege and[...]

VTrak M610i, M310i, M210i Product Manual 182 List of User Privileges • Vi e w – Allows the u ser to se e all s tatus and setti ngs bu t not to m ake an y change s • Maintena nce – Allows th e user to p erform maintenan ce t asks inc luding Rebui lding, PDM, Me dia Pat rol, and R edundanc y Chec k • Power – Allows the user to crea te (bu[...]

Chapter 5: Management with the CLU 183 Changing a User’s Privilege a nd St atus No us er can ch ange their own pr ivilege or sta tus. T o change anothe r user ’s privile ge or statu s. 1. Log in a s the Adm inistrator or a Supe r user . 2. From the Main Menu, hig hlight Additi onal In fo and Ma nagement and press Enter . 3. H igh lig ht User Ma[...]

VTrak M610i, M310i, M210i Product Manual 184 Working with Software Management Sof tware Mana gemen t include s the followin g functio ns: • Making Email Set tings (p age 1 84) • Making SLP Settings (page 185) • Making Webs erver S ettings (p age 185 ) • Mak ing T e lne t Set ti ngs (pag e 18 6) • Mak ing S NMP Se tti ngs (page 1 86) • M[...]

Chapter 5: Management with the CLU 185 T o start, s top or rest art th e Email s ervice, h ighlight Star t , St o p or Restart and press Ent er. Making SLP Settings By defau lt, SLP serv ice is s et to Autom atic and its no rmal st atus is S tarted. T o make SLP ser vice se ttin gs: 1. From the Main Menu, hig hlight Additi onal In fo and Ma nagemen[...]

VTrak M610i, M310i, M210i Product Manual 186 T o start, s top or rest art th e W ebserve r servi ce, highl ight Sta r t , St op , or Restart and pr ess Enter . Making T elnet Settings By defau lt, T elnet servi ce is se t to Automa tic an d its normal s tatu s is S tarted. T o make T elnet servi ce settings : 1. From the Main Menu, hig hlight Addit[...]

Chapter 5: Management with the CLU 187 • System Cont act – T ype the ema il address of yo ur syste m admini strato r in this field • Read Co mmun ity – T y pe a commun ity name in thi s field • W rite Comm unity – pri vate ( no change poss ible) 6. P ress Ct rl-A t o save your se ttin gs. T o start, s top or rest art th e SNMP serv ice,[...]

VTrak M610i, M310i, M210i Product Manual 188 The mark is an aste risk (*) to th e left of the l isting. 4. H igh lig ht Delete Marked En tries and press Ente r . Making CIM S ettin gs By defau lt, CIM (Co mmon Inf ormation Mod el [a p rotocol]) serv ice is s et to Automati c and its no rmal st atus is S tarted. T o make CI M service sett ings: 1. F[...]

Chapter 5: Management with the CLU 189 T o make Net send service settin gs: 1. From the Main Menu, hig hlight Additi onal Info a nd Ma nagement and press Enter . 2. H igh lig ht Software M anage ment and press Ente r . 3. H igh lig ht Ne tsend and press Ente r . 4. H igh lig ht St artup T ype and pres s the sp acebar to toggle between Automa tic an[...]

VTrak M610i, M310i, M210i Product Manual 190 3. H igh lig ht Message Event Sev erity Fil ter and press the spac ebar to change sever ity level s. 4. P ress Ct rl-A t o save your se ttin gs. Deleting a Recipient T o del ete a reci pie nt: 1. From the Main Menu, hig hlight Additi onal In fo and Ma nagement and press Enter . 2. H igh lig ht Software M[...]

Chapter 5: Management with the CLU 191 Flashing through TFTP Use this function to f lash t he VT rak’ s firmwa re. See “Up dating the Firmware in the CL U” on pag e 202 for th is proce dure.[...]

VTrak M610i, M310i, M210i Product Manual 192 Clearing S tatistics This fun ction cl ears th e stat istical count s for the RAID controll er , iSCSI ports , phy sica l driv es, and l ogica l dr ive s. T o cl ear statis tics : 1. From the Main Menu, hig hlight Additi onal In fo and Ma nagement and press Enter . 2. H igh lig ht Cl ear S tatistics and [...]

Chapter 5: Management with the CLU 193 Restoring Factory Defaults This fun ction res tores the factory de fault sett ings to th e firmware a nd sof tware items y ou se lect. 1. From the Main Menu, hig hlight Additi onal In fo and Ma nagement and press Enter . 2. H igh lig ht R esto re F act ory D efa ults and press En ter . 3. Highl ight the s etti[...]

VTrak M610i, M310i, M210i Product Manual 194 Shutting Down the Subsystem There are two met hods fo r shutting down th e subsy stem. Choo se one of the follow ing proce dures: • Shutting down the VT rak – T elne t Connectio n (page 194) • Shutting down the VT rak – Serial Co nnection (pag e 194) Shutting down the VT rak – T elnet Connectio[...]

Chapter 5: Management with the CLU 195 7. T urn o ff t he power suppl y switc hes when you s ee the foll owing m essage : Shutdown complete. It is now safe to power off the subsystem.[...]

VTrak M610i, M310i, M210i Product Manual 196 Restarting the Subsystem There are two met hods f or resta rting t he sub system. C hoose on e of th e follo wing procedu res: • Rest arting th e Subsys tem (pa ge 196 ) • Resta rting VT rak – Serial Connection (pa ge 196) Restarting VT rak – T e lnet Con nec tion This fun ction ena bles y ou to [...]

Chapter 5: Management with the CLU 197 Working with the B uzzer When yo u first power-up the VT rak, it beeps twice to show nor mal op eration . The audi ble al arm sounds at othe r times to inform y ou that the VT rak ne eds attentio n. The b uzzer pro vides the audib le alarm. See “VT rak is Beepi ng” on page 244. Choos e one of th e foll owi[...]

VTrak M610i, M310i, M210i Product Manual 198[...]

199 Chapter 6: Maintenance This ch apter cov ers the fo llowing topics: • Updati ng the Firm ware in WebP AM PROe (p age 199 ) • Updati ng the Firm ware in the CLU (p age 20 2) • Repla cing a Pow er Supply (page 204) • Repla cing a C ooling U nit Fan o r Blower (p age 205) • Repla cing a C ache Batte ry (p age 21 1) • Rep lac ing a RAI [...]

VTrak M610i, M310i, M210i Product Manual 200 • From the Firmware Update tab dropdown menu, s elect Download from TFTP Serve r . 6. Enter the h ostna me or IP address of your TFTP server in the fie ld provid ed. 7. Enter the p ort numbe r of you r TFTP serv er in the fi eld pro vided (69 is the defa ult ). 8. Enter the f ilenam e of the F irmware [...]

Chapter 6: Maintenance 201 8. When the downlo ad is complete d, click th e Next button. A popu p me ssag e appe ars to wa rn you not to reb oot the V Trak duri ng t he firmwa re update p rocedure. 9. In the po pup m essage, c lick th e OK button. The upda te progre ss displ ays. Then a popu p messag e appea rs to tell y ou to reboot th e VT rak. 10[...]

VTrak M610i, M310i, M210i Product Manual 202 Updating the Firmware in the CLU A firmware update consist s of th e follo wing actio ns: • Downlo ading the Firmware Image Fil e (page 202) • Updating the Firm ware (pa ge 202 ) • Rest arting Su bsystem over a T elnet Co nnection (pag e 202) • Rest arting Su bsystem over a Seri al Conn ection (p[...]

Chapter 6: Maintenance 203 1. From the Main Menu, hig hlight Additi onal In fo and Ma nagement , and pres s Enter . 2. H igh lig ht S hutd own or Resta rt and pre ss Enter . 3. Press the spac ebar to di splay Restart then press En ter . A warni ng message appea rs. 4. Press Y to continue . The scr een will go bl ank. 5. W ait f or two to three minu[...]

VTrak M610i, M310i, M210i Product Manual 204 Replacing a Po wer Supply The powe r supply an d its f ans are replac ed as one uni t. There are no individu ally serviceab le p arts. No tools are requi red for th is proce dure. Remove the Old Power Supply T o remove the power s upply: 1. V erify that t he power su pply L ED is am ber or red. 2. Switch[...]

Chapter 6: Maintenance 205 Figure 2. Replacing a M310i/M 210i powe r supply This co mple tes the po wer supp ly replac ement pro cedure. Replacing a Cool ing Unit Fan or Blow er The fan o r blow er in eac h coolin g unit is replac ed as an individu al p art. No tools are requi red for t his proce dure. T o replace a f an or blower : 1. V erify that[...]

VTrak M610i, M310i, M210i Product Manual 206 Figure 4. Remov ing a cooling unit from th e M610i Figure 5. Remov ing a cooling unit from th e M310i/M21 0i 4. Lo ose n th e thum bscr ew . A re tainer keeps t he th umbs cre w in pl ace . 5. Grasp t he cover near the thumbscrew s and l ift it o ff. Remove th e cover to acces s the fan o r blower . See [...]

Chapter 6: Maintenance 207 Figure 7. Loose n the thumbsc rews and re move the cov er (M310i/m 210I) 6. Lift the fan or blowe r of f the mou nting p ins and d eta ch the el ectric al connec tor . See Figures 8 and 9. Figure 8. The M 610i fan an d its electric al connector Loosen th e thum bscrew s Lift th e co ver Electric al connec tor Fan[...]

VTrak M610i, M310i, M210i Product Manual 208 Figure 9. The M 310i/M210i b lower an d its electric al connector 7. Attac h the e lectrical co nnect or of the new fan or b lower an d set the fan or blow er i n plac e. Be sure y ou posit ion the fan or blower o nto the mo unting pins. See Figures 10 and 1 1. Figure 10. Position the fan onto the mount [...]

Chapter 6: Maintenance 209 Figure 1 1. Position the blower onto t he mounting p ins, poin ted outward Be sure th e fan p oints outward, towards the handl e. 8. Place th e top s ection of the co oling un it onto the bottom sect ion and ti ghten the thum bscre ws. 9. Careful ly slid e the cool ing un it into the encl osure. 10. G ently pre ss the ha [...]

VTrak M610i, M310i, M210i Product Manual 210 Figure 12. Locking the co oling unit han dle (left: M610i, right: M310i/M210i 1 1. V erify th at the F an LEDs are green. This co mple tes the fan replacem ent pro cedure.[...]

Chapter 6: Maintenance 211 Replacing a Cache Battery The cac he battery is loca ted ins ide the Co oling Unit. The battery i s replace d as an indi vidua l p art. T o rep lace a cach e batt er y: 1. V erify that the Ba ttery L ED is ambe r or red. See F igure 1 3. Figure 13. Fan LED (left: M610i, right: M310i/M2 10i) 2. Press the release button and[...]

VTrak M610i, M310i, M210i Product Manual 212 Figure 14. Removing the coolin g unit from the M610i Figure 15. Removing the coolin g unit from the M310i/ M210i 3. Loosen the thu mbscrew . A reta iner k eeps the thumbs crew in place. 4. Grasp t he cover near the thumbscrew s and l ift it o ff. Remove th e cover to access th e battery . See Figu res 16[...]

Chapter 6: Maintenance 213 Figure 17. Loosen the thumbsc rews and re move the cover (M31 0i/m210I) 5. Remove the two s crews h olding th e battery a ssembl y in place. 6. Det ach the c onnector on the circuit bo ard. Do not det ach any other conn ectors. See Figure s 18 and 19. Figure 18. Removing the b attery as sembly scr ews and detaching th e c[...]

VTrak M610i, M310i, M210i Product Manual 214 Figure 19. Removing the batter y assembly screw s and detaching the connector (M 310i/M21 0i) 7. Lif t the batt ery asse mbly out of t he cooli ng uni t. 8. Place a new batt ery as sembly into the c ooling un it. 9. Attac h the conn ector on t he circui t board. 10. In st all the two screws holding t he [...]

Chapter 6: Maintenance 215 Figure 20. Locking the co oling unit han dle (left: M610i, right: M310i/M210i This c om plete s th e batt er y repl ace ment pro ced ure.[...]

VTrak M610i, M310i, M210i Product Manual 216 Replacing a RAID Co ntroller The RAI D Controll er moni tors and m anages the log ical driv es. When this controll er is replaced, all of your logi cal dri ve da ta a nd config uratio ns remain inta ct bec ause this logica l drive in formati on is st ored on the disk drives. Removing the old controlle r [...]

Chapter 6: Maintenance 217 Figure 21. Removing and replac ing the control ler (M610i) Figure 22. Removing and replac ing the control ler (M310i/M 210i) This c om plete s th e con trol ler repl ace ment proc edur e.[...]

VTrak M610i, M310i, M210i Product Manual 218[...]

219 Chapter 7: T ec hnolog y Background This ch apter cov ers the fo llowing topics: • Int rodu cti on t o RAID (bel ow ) • Choos ing a RA ID Level (page 228) • Choosing S tripe Size (p age 2 31) • Choosing Secto r Size (p age 23 1) • Cache Pol icy (p age 232) • Cap acity Coe rcion (page 2 33) • Initiali zatio n (page 234) • Hot S p[...]

VTrak M610i, M310i, M210i Product Manual 220 RAID 0 – Stripe When a d isk array is stripe d, the read and w rite b locks o f data a re inte rleave d betwee n the sec tors of mu ltiple drives. Performa nce is i ncreased, sinc e the worklo ad is ba lanced be tween d rives or “members” t hat form the disk array . Identic al disk d rives are reco[...]

Chapter 7: Tec hnology Background 221 RAID 1 – Mirror When a d isk array is mirrore d, identi cal dat a is written to a pai r of drives , while reads ar e perform ed in p arall el. The rea ds are per formed using el evator seek and loa d bala ncing tec hniques where the worklo ad is dis tributed i n the mos t ef ficient m anner . Whiche ver drive[...]

VTrak M610i, M310i, M210i Product Manual 222 RAID 1E – Enhanced Mirror RAID 1E offer s the sec urity of m irrored dat a provided by RAID 1 plus the added cap acity of m ore th an two di sk drive s. It also offer s over all incre ased re ad/write perfor mance plu s the fl exibilit y of us ing an odd n umber of disk drives . With RA ID 1E, ea ch da[...]

Chapter 7: Tec hnology Background 223 RAID 5 – Block and Parity Stripe RAID 5 organize s blo ck dat a and p arity data a cross the phys ical driv es. General ly , RAID Le vel 5 tends to exhibi t lower ra ndom wr ite perform ance d ue to the heav y work load of p arity recalcu lation for each I/ O. RAID 5 is gen erally consid ered to be the mo st [...]

VTrak M610i, M310i, M210i Product Manual 224 RAID 6 – Block and Double Parity S tripe RAID lev el 6 st ores dual parity dat a is rot ated across t he physi cal drive s along with th e block dat a. A RAID 6 d isk logi cal d rive can contin ue to acc ept I/O request s wh en any two physi cal dr ives fail . The t otal c apa city of a RAID 6 disk log[...]

Chapter 7: Tec hnology Background 225 RAID 10 – Mirror + S tripe Mirroring /striping comb ines both of the prev ious R AID 1 and RAID 0 disk array typ es. RAID 10 is si mil ar t hough not iden tical t o RAID 0+1. RAI D 10 can inc rease perfor mance by reading a nd wr iting dat a in par allel w hile prote cting data w ith duplic ation. At least fo[...]

VTrak M610i, M310i, M210i Product Manual 226 RAID 50 – S triping of Distributed Parity RAID 50 c ombines both RAI D 5 and RAID 0 fe atures . Dat a is strip ed across disks as in RAID 0, an d it use s distrib uted p arity as in RAI D 5. RA ID 50 provi des data reliab ility , good overa ll perform ance and suppo rts larg er volum e sizes. Figure 5.[...]

Chapter 7: Tec hnology Background 227 RAID 50 Array No. of Drives No. of Axles Drives per Axle 62 3 , 3 72 3 , 4 82 4 , 4 92 4 , 5 33 , 3 , 3 10 2 5,5 33 , 3 , 4 11 2 5 , 6 33 , 4 , 4 12 2 6,6 34 , 4 , 4 4 3,3,3,3 13 2 6,7 34 , 4 , 5 4 3,3,3,4 14 2 7,7 34 , 5 , 5 4 3,3,4,4 15 2 7,8 35 , 5 , 5 4 3,4,4,4 5 3,3,3,3,3 16 2 8,8 35 , 5 , 6 4 4,4,4,4 5 3,[...]

VTrak M610i, M310i, M210i Product Manual 228 Choosing a RAID Level There are seve ral issue s to cons ider wh en choos ing the RAID Leve l for y our VT rak d isk array . The fol lowing discussio n summa rizes so me ad vant ages, disadv ant ages, and appli cations for eac h choice . RAID 0 Recomm ended Applicati ons for RA ID 0 •I m a g e E d i t [...]

Chapter 7: Tec hnology Background 229 RAID 1E Recomm ended Applicati ons for R AID 1E • Imaging appli cations • Dat abase serve rs • General fileserv er RAID 5 Recomm ended Applicati ons for RA ID 5 RAID 6 Recomm ended Applicati ons for RA ID 6 • Account ing an d Finan cial • Dat abase serve rs • Any appl icati on requirin g very hi gh [...]

VTrak M610i, M310i, M210i Product Manual 230 RAID 10 Recomm ended Applicati ons for R AID 10 • Imaging appli cations • Dat abase serve rs • General fileserv er RAID 50 Recomm ended Applicati ons for R AID 50 • Fil e an d Appl ic atio n ser ver s • T rans action pro cessing • Off ice ap plicat ion wi th many u sers a ccessing small files[...]

Chapter 7: Tec hnology Background 231 Choosing Stripe Size S tripe Size, al so call ed “S tripe Block Size”, refers to the si ze of the dat a bloc ks written to, and read fr om, the ph ysical drives. S tripe Size is specifi ed when you create a disk arra y . In order to ch ange the S tripe Size of an existing disk arra y , you mu st del ete the[...]

VTrak M610i, M310i, M210i Product Manual 232 Cache Policy As it is used with VT rak, th e term cac he refers to any of s everal k inds of h igh- speed, v olatil e memory that hold da ta m oving fr om your co mpute r to the phy sical drives or vic e-versa. Cache is import ant because it ca n read an d wri te dat a much faster than a ph ysical drive.[...]

Chapter 7: Tec hnology Background 233 If you s et the write ca che po licy to W rit e Back, y our data is fi rst written to the controll er cache , and l ater to t he physi cal drive . This ac tion i mproves perfor mance. T o pres erve the d ata in the ca che in the even t of a p ower fail ure, the sub system has a backup b attery t hat powe rs the[...]

VTrak M610i, M310i, M210i Product Manual 234 cap acity or l arger . Howeve r , the Capac ity Co ercion fea ture pe rmits the inst allation of a rep lacemen t drive tha t is slig htly small er (withi n 1 gig abyte) tha n the rema ining working dri ve. For example , the re maining wo rking drives c an be 80.5 GB and the replacem ent drive can b e 80.[...]

Chapter 7: Tec hnology Background 235 VT rak includes a fu nction th at enable s yo u to return a ho t spa re driv e from a disk array ba ck to sp are s tatus . When you create the ho t spar e drive , check the Revert ible box to enable this f eature. See “T ransition ” on p age 239. See also “Crit ical & Of fline Disk Arrays” on page 2[...]

VTrak M610i, M310i, M210i Product Manual 236 RAID 5 RA ID 50 • RAID 10 • • RAID 1E • RAID 0 • • • RAID 1E RAID 50 • RAID 10 • RAID 5 • RAID 0 • • RAID 1 RA ID 50 • • RAID 10 • RAID 5 • • RAID 1E • RAID 0 • • • RAID 0 RA ID 50 • • RAID 10 • • RAID 5 • RAID 1E • • RAID 1 • * Decreas es the ex [...]

Chapter 7: Tec hnology Background 237 Ranges of Disk Array Expansion The Wind ows 200 0 and XP (32-bit) operating syst ems sup port a 10-by te LBA format. As a result , these OSes ca n only rec ognize 4 billion addres ses. If you create a logic al drive using the defaul t 512 B sector si ze, th e logi cal drive will be limited to 2 T B of dat a, ev[...]

VTrak M610i, M310i, M210i Product Manual 238 Media Patrol Media Pa trol is a routine maint enance p rocedu re that che cks the magne tic medi a on each disk drive. M edia Patrol chec ks all ph ysical drives a ssigned to dis k arrays. Media Patro l does no t check unconfig ured drive s. Media P atrol wil l also c heck sp are drives, if tho se drives[...]

Chapter 7: Tec hnology Background 239 • The b ad secto r remap ping ta ble fi lls to the spec ified lev el Because dat a would be lo st if wri tten to a ba d sec tor , when a bad secto r is dete cted , the disk drive cre ates a map a roun d it . Thes e maps a re s aved in the bad sec tor rem apping t able , which has a capac ity o f 512 reas sign[...]

VTrak M610i, M310i, M210i Product Manual 240 Exam ple Follow ing is a n exampl e to expl ain the T ransi tion fu nction. In the ex ample a bove, t here is a four-drive R AID 5 d isk array and a glo bal sp are drive. Ph ysical drives 1, 2, 3, a nd 4 be long to th e disk array . Physical drive 5 remains unco nfigured. Ph ysical drive 6 i s a reverti [...]

Chapter 7: Tec hnology Background 241 There is no sp are driv e at th is mome nt. Even i f phys ical driv e 5 is of adequ ate cap acity , it has not been d esignate d as a spare, therefo re the c ontroller c annot use it as a spa re. Automatic T ransition At this juncture, you wo uld rep lace the failed d rive i n slot 3 with a new one of the same [...]

VTrak M610i, M310i, M210i Product Manual 242[...]

243 Chapter 8: T roublesh ooting This ch apter cov ers the fo llowing topics: • VTrak is Bee ping ( page 2 44) • LEDs Di splay Am ber or Red (p age 245) • CLU Repo rts a Proble m (page 250) • Web P AM PROe Re port s a Problem (page 252) • LEDs Di splay Am ber or Red (p age 245) • Event Notification R esponse (p age 255) • Critical &am[...]

VTrak M 610i, M310i, M2 10i Product Manual 244 VT rak is Beeping VT rak’ s ala rm has five dif ferent pat terns, a s shown b elow . Figure 1. Aud ible alarm sound patte rs When yo u first power-up the VT rak, it beeps twice to show nor mal op eration . The audi ble al arm sounds at othe r times to inform y ou that the VT rak ne eds attentio n. Bu[...]

Chapter 8: Troubleshooting 245 LEDs Display Amber or Red Front Panel When the power is switched on, th e LEDs on th e front o f the VT ra k will lig ht up. Figure 2. VTrak front panel LED displa y . The M61 0i is show n When boo t-up is finishe d and t he VT rak is functioni ng nor mally: • Control ler Heart beat LED blinks onc e every tw o seco [...]

VTrak M 610i, M310i, M2 10i Product Manual 246 See p age 19 9 for more i nforma tion ab out field -replaceab le co mponent s. See p age 26 9 for a dis cussion of critic al and offli ne log ical driv es. Drive S tatus Indicators Ther e ar e two LEDs on ea ch Dr ive Carr ier . The y re por t the pre senc e of powe r and a di sk drive , and t he curre[...]

Chapter 8: Troubleshooting 247 See “Cri tical & Of fline Disk Arra ys” on p age 269 for a disc ussion of rebu ilding an d failed d isk dr ives. Back of Enclosure When the FRU S tat us LED on VT rak’ s fr ont pa nel sh ows Amber o r Red , check the LE Ds on the b ack of VT rak. These L EDs give th e sta tus of t he field replace able u nit[...]

VTrak M 610i, M310i, M2 10i Product Manual 248 Figure 2. VT rak M310i and M2 10i rear view Figure 4. Fan LED (left: M610i, right: M310i/M2 10i) Under n ormal co nditions , the po wer supply and fa n LEDs sho uld di splay gre en. T o check a com ponent’ s installati on, fol low the sa me pro cedure as replacin g the compon ent, exc ept that you re[...]

Chapter 8: Troubleshooting 249 Figure 5. The VTr ak controller LED s Under n ormal co nditions , the Con troller S tatus LED (ma rked wit h icon) is green and the Di rty Cach e LED (marked w ith ) icon is d ark. See th e ta ble below. If the C ontroller S tatus LED is a mber , restart the VT rak. See “Resta rting the Subsys tem” on p age 90 or [...]

VTrak M 610i, M310i, M2 10i Product Manual 250 CLU Reports a Problem The CL U report s inform ation p assive ly—yo u must de termine wh ich fu nctions t o check based on the so und of the VT rak’ s a udible al arm (see p ag e 244) and any ambe r or r ed LE Ds (s ee pag e 245 ). Check th e even t logs fi rst. Then c heck the reported c omponent [...]

Chapter 8: Troubleshooting 251 Checking a Reporte d Component In this example , let us check disk array statu s. 1. Op en the CLU . 2. H igh lig ht Disk Array Managemen t and p ress Enter . 3. Observ e the st atus of your disk arr ays. DaId Alias OpStatus CfgCapa city FreeCapacity MaxContiguousCap --------------- ----------- ---------- ----------- [...]

VTrak M 610i, M310i, M2 10i Product Manual 252 WebP AM PROe Repor ts a Problem Web P AM PROe a ids in tro ubleshoo ting y our logic al drives and encl osure by continu ous mon itoring and reporti ng to t he User in t he foll owing wa ys: • Display s yellow !s red Xs in T ree View . Figure 6. Y el low !s and red Xs in T ree V i ew • Sends em ail[...]

Chapter 8: Troubleshooting 253 Figure 8. The Event Log • Keep s a record in the Event Log. • Displ ays full inform ation in Manag ement V iew . Figure 9. A failed disk drive s hown in Manag ement V iew Auto Rebuil d Replac ement Dr ive Critic al / Rebu ildin g S tatus Failed Disk Drive[...]

VTrak M 610i, M310i, M2 10i Product Manual 254 Also se e thes e troubles hooting to pics : • “Event N otificati on Respon se” on pag e 255 • “Critic al & Of fline Dis k Arrays” o n page 269 • “Frequ ently Ask ed Questio ns” on pag e 283[...]

Chapter 8: Troubleshooting 255 Event Notific ation Response When yo u sele ct Event No tificatio n, W ebP AM PROe sends pop up and /or email messa ges regard ing it s st atus. The m essages you see depend on your notific ation sel ection an d what i s currently h appening in the VT rak. See “Se tting- up User Ev ent Sub scription s” on p age 58[...]

VTrak M 610i, M310i, M2 10i Product Manual 256 Battery cap acity is norma l Normal. Battery is discharg ing Battery i s undergo ing recon ditioning . Battery is chargi ng Battery is being recharg ed. Battery r econditio ning is complete Battery reco nditio ning is f inish ed. Battery is malfun ction ing Run batte ry reconditi oning. See pag e 98. I[...]

Chapter 8: Troubleshooting 257 Blowers a re func tionin g normally Nor mal . Blowers ar e NOT ins tal led Reinstall the co oling uni t(s). If the blowers doe s not tur n, r epl ace the bl ow ers . See pag e 20 5. Blower st atu s is unknow n C heck f or airflow ou t of the cooling unit. I f there i s none, che ck for prop er inst allation . Cac he B[...]

VTrak M 610i, M310i, M2 10i Product Manual 258 Drive Inter face Co ntroller Drive-in terface co ntrolle r found Nor mal . Drive-in terface co ntrolle r is NOT found Res tart the VTrak. S ee pa ge 90. If t his mes sag e appears re peatedly , cont act T echnical Sup port. Se e page 285. Dri ve- inte rf ace diagno stics ha s pa ssed Nor mal . Dri ve- [...]

Chapter 8: Troubleshooting 259 Host-int erface control ler has enco untered an unrecove rable error Res tart the VTrak. Se e page 90. Host-int erface control ler has recei ved an ab ort- task/ abort t ask s et/clear task set com ma nd. Result o f user ac tion. Nor mal. Host-int erface control ler has recei ved an clea r ACA command. Result o f clea[...]

VTrak M 610i, M310i, M2 10i Product Manual 260 Logical d rive i nitializ ation has resum ed Initializ ation has resumed again after a pau se. Logical d rive i nitializ ation has stopp ed Initializ ation sto pped be cause o f user i nterventi on, schedule or the logical drive wa s deleted or we nt critical or of fline . Logical d rive i nitializ ati[...]

Chapter 8: Troubleshooting 261 Med ia patr ol i s abo rte d due to an i nternal erro r . System res ource s are l ow . Reduce system load or restart t he VT rak. See pa ge 90. Media p atrol is queue d Media p atrol has been set m anually o r by sch edule. Media p atrol is st opped internally Media p atrol stoppe d becaus e the dis k array w as dele[...]

VTrak M 610i, M310i, M2 10i Product Manual 262 PDM is swit ched t o rebuild. PDM change d to reb uild bec ause t he logica l driv e went critic al PDM is sto pped in ternally The destination drive wa s remove d or us ed for a rebuild. Physical D isk Physical disk is marked online Disk dr ive restor ed to no rmal oper ation. Physical disk is marked [...]

Chapter 8: Troubleshooting 263 Previousl y config ured di sk is no longer found Disk dr ive may have f ailed or was re moved fro m the enclosure . Repla ce or reins ta ll the dis k drive a s needed. A ph ysical disk has encountere d an unk nown (non-ECC) me dia er ror . Disk dr ive expe rience d an unkn own error . If this message appears re peated[...]

VTrak M 610i, M310i, M2 10i Product Manual 264 PSU Fans PSU fan has tu rned on . Normal. PSU fan has tu rned of f. V erify that the power supp ly is turned on. If the fa n still doe s not t urn, repl ace the p ower su pply . See page 204. PSU fan spee d inc reased . Check the VT rak for o verhe ating. See p age 275. PSU fan speed dec reas ed. T emp[...]

Chapter 8: Troubleshooting 265 Migration has d etected/ cleared s tal e NV Wa t e r m a r k W aterma rks are pro gress m arkers le ft a s the res ult of interrupted RAID migratio ns. If the wa termark was cleared, m igrati on should finish. Arra y was in comple te due to missing NV W aterma rk RA ID mig rat ion w as i nter rup ted b y a shu tdow n.[...]

VTrak M 610i, M310i, M2 10i Product Manual 266 Redunda ncy Ch eck i s stopped Redunda ncy Ch eck stop ped be cause of user interventi on, sc hedule or the log ical driv e was d eleted or went c ritical or of fline. Redunda ncy Ch eck i s aborted due to int ernal error System res ource s are l ow . Reduce system load or restart t he VT rak. See pa g[...]

Chapter 8: Troubleshooting 267 SMART SMAR T error is received A disk drive reported a SM ART erro r . If this message appears re peatedly , replace the disk drive. Stripe Level Migration S tripe Level migratio n is sta rted Result o f setting s or user a ction. Norm al. S tripe Level migratio n is complete d Nor mal . S tripe Level migratio n is pa[...]

VTrak M 610i, M310i, M2 10i Product Manual 268 Sync hr oniz ati on is aborted d ue to an int ernal error . System res ource s are l ow . Reduce system load or restart t he VT rak. See pa ge 90. Sync hr oniz ati on is queued Synchroni zation is already ru nning on ano ther logi cal drive in th e same a rray . Sync hr oniz ati on is stopped i nternal[...]

Chapter 8: Troubleshooting 269 Critical & Of fli ne Disk Arrays A fault-tol erant dis k array—RAID 1, 1E, 5, 1 0, and 50—goes critic al wh en a d isk drive is r emo ved or fa ils . A R AID 6 disk arr ay—g oes degraded w hen a disk drive is remo ved o r fails and critic al when two d isk driv es ar e r emov ed of f ail . Due to the fault t[...]

VTrak M 610i, M310i, M2 10i Product Manual 270 Aft er the dis k array reb uilds it self us ing th e spa re driv e, you mu st replac e the failed d rive. T o set up a sp are dri ve, see “Cre ating a S pare Drive” on pag e 126 (W ebP AM PROe) or p age 176 (CLU). Without a Hot S p are Drive If ther e is no h ot spa re driv e of ad equate ca pac it[...]

Chapter 8: Troubleshooting 271 Figure 10. Drive carrier LEDs During rebuildin g, you can stil l read and writ e dat a to th e logica l driv e. Howeve r , fault tol erance is lost until the Disk Array return s to OK (not-rebui lding) status . Aft er a su ccessfu l rebui ld: • The alarm is silent • The Di sk Array’ s Op erational S tatus as O K[...]

VTrak M 610i, M310i, M2 10i Product Manual 272 Incomp lete Arra y An incom plete array resu lts from a ph ysical drive that fails or becom es mi ssing duri ng: • RAID lev el mi gration un der NVRAM • Physic al drive transpo rt See “Phys ical Dr ive Faile d” on p age 27 3 for more i nforma tion. When VT rak discov ers an inc omplete array , [...]

Chapter 8: Troubleshooting 273 Physical Dri ve Problems Physi cal Drive Of fline Check the driv e for: • PF A Conditi on – Cau sed by a bad bloc k or sec tor . See “Cl earing S tale and PF A Conditions ” on pa ge 102. • S tale Confi guratio n – Caus ed by ob solete arra y info rmation o n the ph ysical drive. I dentify the dis k array t[...]

VTrak M 610i, M310i, M2 10i Product Manual 274 If a phy sical dri ve fails during a t ranspo rt, or yo u do not m ove all of the p hysical drives to thei r new locati ons, W ebP AM PROe will display an incom plete arra y . See “Inco mplete Arra y” on p age 272.[...]

Chapter 8: Troubleshooting 275 Enclosure Problem s Web P AM PROe dis plays ye llow !s red Xs in T ree V iew to identi fy compon ent s that nee d atten tion. When a y ellow ! appea rs over a Su bsystem in T ree View , click the Enc losure icon. T he Encl osure sc reen will d ispla y (below). Figure 1 1. Enclosure in formation in M anagement V iew In[...]

VTrak M 610i, M310i, M2 10i Product Manual 276 Overh eatin g Overheati ng is a potenti ally seri ous cond ition because the excessi vely hi gh tempera tures can lead t o disk d rive fa ilure and co ntro ller m alf unct ion. Overheati ng us ually res ults f rom: • Fan failure • Poor air circulati on around the enclo sure WebP AM PROe repo rts fa[...]

Chapter 8: Troubleshooting 277 Power Supplies VT raks ar e equippe d with re dundant p ower suppli es. The advant age of dual pow er suppl ies is th at, sho uld one fa il, the other will c ontinue p owering the subs ystem un til the fau lty one can be replac ed. VT rak is cap able of ope rating on a s ingle p ower supply . As a resu lt, if o ne pow[...]

VTrak M 610i, M310i, M2 10i Product Manual 278 Connection Probl ems When yo u inst all your Prom ise produ ct foll owing th e instruc tions in the Qu ick St a r t G u i d e and this Product Manu al , yo u should have little troub le get ting your equipm ent to wo rk the first time . But co nnection proble ms can a rise th at are n ot the Us er&apos[...]

Chapter 8: Troubleshooting 279 your net work. The VT rak b ecome s a node on you r network like an y othe r PC, server o r other compo nent wit h an IP addr ess. VT rak s hips from the fa ctory an IP addres s of 10.0 .0.1. Y ou must chang e this address to one tha t will work wi th you r network. Y ou make the in itial IP ad dress setting using th [...]

VTrak M 610i, M310i, M2 10i Product Manual 280 Browser Does Not Connect to WebP AM PROe If yo u success fully setup and conn ected to W ebP AM PROe, then sudde nly you can no longer connect, it mig ht be the re sult o f the foll owing th ree con ditions: • DHCP is enabled on your VT rak’ s management port • The DHCP server does not have a ded[...]

Chapter 8: Troubleshooting 281 Unsaved Data in the Controller Cache An LED (mark ed with the icon) is pro vided to inform yo u that there is da ta in the cac he that has not b een save d to no n-volatil e memory . Such d ata is someti mes call ed “dirty ,” not to sugg est it is corru pted in som e way but beca use it has not been s aved to a di[...]

VTrak M 610i, M310i, M2 10i Product Manual 282[...]

283 Chapter 9: Sup port This ch apter cov ers the fo llowing topics: • Frequ ently Asked Qu estio ns (below) • Cont acting T echnical Su pport (p age 28 5) • Limited W arranty (p age 288) • Returni ng produc t for rep air (pag e 289) Frequently Asked Questions What kind of disk d rives can I u se with VT rak? VT rak s upport s 1.5 and 3.0 G[...]

VTrak M610i, M310i, M210i Product Manual 284 WebP AM connec tion was workin g OK. But later o n, it time d out. What do I do now? The netw ork con dition can time -out for several re asons . When an open connec tion has n o actio n for a spec ific amou nt of tim e (the Admin istrator ca n change it), the connecti on tim es-out au tomatica lly fo r [...]

Chapter 9: Support 285 How can I be sure eve rything is working OK on the VT rak? Locall y: The VT rak en closure h as LEDs on the fron t to mo nitor the s tat us of power , field replaceab le uni ts (FRU s) and lo gical dri ves. When these are green, VT rak is func tioning n ormally . Remotely : Check th e T ree Ic ons in W e bP AM. If there ar e [...]

VTrak M610i, M310i, M210i Product Manual 286 United S t ate s The Netherlands Germany E-mail Support e-Support O n-Line Fax Support (408) 228-10 97 Attn: T ech nical Supp ort Phone Suppo rt (408 ) 228-14 00 option 4 If you wish to write us for su pport : Promise T echnolog y , Inc. 580 Cotto nwood Dri ve Milpit as, CA 9 5035, US A E-mail Support e-[...]

Chapter 9: Support 287 It al y T aiwan China E-mail Support e-Support O n-Line Fax Support 0039 06 36 7 1240 0 Attn: T echnical Su pport Phone Suppo rt 0039 06 36 7 1262 6 If you wish to write us for su pport : Promise T echnolog y It aly Piazza de l Popol o 18 00187 Ro ma, It alia E-mail Support e-Support O n-Line Fax Support +886 3 578 2390 At tn[...]

VTrak M610i, M310i, M210i Product Manual 288 Limited Warranty Promise T echnology , Inc. (“Promise ”) warrants that for th ree (3) yea rs from the time of the del ivery of the produc t to the original end user: a) the prod uct wi ll c onf orm to Prom is e’s speci fic ati ons; b) th e product will be free from defects in material and workm ans[...]

Chapter 9: Support 289 No oth er docume nt, st atemen t or repre senta tion may be relied on to v ary the terms o f this lim ited warrant y . Promise ’s s ole respo nsibility with re spect to a ny pro duct is t o do one o f the follow ing: a) re place the product w ith a co nformi ng uni t of the sa me or s uperior produ ct; b) repa ir the pr odu[...]

VTrak M610i, M310i, M210i Product Manual 290 The techn ician wi ll assist you in determi ning whet her the prod uct requires repair . If the pro duct n eeds rep air , the T echnical Support Depa rtment w ill issu e an RMA (Return Merchand ise Au thorizatio n) num ber . Return ONL Y the specific produc t covered by the wa rranty (d o not shi p cable[...]

291 Appendix A: Usefu l Information The appe ndix covers th e foll owing to pics: • Serial Connector Pinout ( pag e 291) • SNMP MIB Fi les (p age 29 2) Serial Connector Pi nout Below i s the pin out diagra m for th e DB-9 se rial conn ector on a ll VT rak models. The diag rams repre sent t he connec tor as yo u see it lookin g at the ba ck of t[...]

VTrak M 610i, M310i, M2 10i Product Manual 292 SNMP MIB Files Promise supplies four MI B files to i ntegrate the VT rak su bsystem into your SNM P system. T hese f iles are i n the SNM P folder on the VT rak Product CD. T he MIB files i nclud e: Loading MIB Files Use a MIB browser to load these fil es. Y ou ca n load th e MIB files in an y order . [...]

293 Index Numerics 10 GB Truncate 93, 139, 233 2 TB Limi tation 284 A about this manua l 1 adaptive write back ca che 94, 139 define d 232 alarm cancel 99, 197 sound ing 244, 269 alias contr oller 93, 139 disk ar ray 108, 111, 112, 150, 156 logical dri ve 34, 108, 121, 150 physi cal dri ve 102, 145 subs ystem 47, 136 archite ctur al descri ption 3 [...]

VTrak M610i, M310i, M210i Product Manual 294 CLU log in 132 log ou t 134 main menu 133 online he lp 134 problem reporting 250 serial conne ction 132 Telnet c onnecti on 132 Command Li ne Inte rface (CLI) 23 Comman d Line Util ity ( CLU) 23, 283 comma nd queu ing, ph ysical drives 101, 144 configur ation st atus, p hysica l driv e 101 conne ction po[...]

Ind ex 295 disk arr ay, cont. manual r ebuild 115 Medi a Pat rol 115 migrate 113, 154 offline 269 operatio nal statu s 110, 152 PDM 116, 155 physi cal dri ve select ion 34, 108, 150 rebuild 114, 154, 270 rebuild ing 111, 152 reported ev ents 257 settings 111, 152, 153 synchr onizin g 110, 152 transit ion 116 transpo rt 117, 153 transpo rt ready 111[...]

VTrak M610i, M310i, M210i Product Manual 296 forced u nlock 55 FRU LED 245 FRU st atus LED 247 FRU VPD 97, 140 full initi aliz ation 121, 160 G GB Trunca te 93, 139, 233 global s pare driv e 125, 126, 127, 176, 177 Group R oundin g 94, 139, 233 H heartbea t LED 245 High 51 hot sp are drive 234, 269 I imp ort user dat abase 85 inco mplete arra y 153[...]

Ind ex 297 iSNS makin g set tings 71, 170 view infor mation 70, 169 J jumbo fr ames, enable 63, 164 L langua ge selecti on, WebPA M PROe 31, 40 LED contr oller 245 control ler heartb eat 283 cont roll er st atus 91, 13 9, 249 cooling unit 248 dirt y cache 91, 139, 249, 281 disk s tatus 95, 246, 269, 270, 271 drive c arrie r 21 Ethernet conne ctor 2[...]

VTrak M610i, M310i, M210i Product Manual 298 logical drive, cont. transpo rt ready 119, 159 view lis t of al l 129, 158 Logical Drive S ummary 129 logout other us ers 61 LUN logical dri ve 123 map, view 74 masking, en able 74, 179 M MAC addr ess, vi ewing 24 main menu , CLU 133 Managemen t Por t IP address 24 MAC addr ess 24 settings 62, 162 Medi a[...]

Ind ex 299 physica l driv e, cont. fail ure r ecov ery 269 force o ffline or onli ne 103, 146 from older subsystem 283 informat ion 101, 145 loca te 100, 146 operatio nal statu s 101 read cach e 101, 144 reported ev ents 262 select for arra y 34, 108, 150 sele ct fo r sp are 126, 176 settings 102, 145 stale and PFA cond ition 102, 145, 270, 273 sta[...]

VTrak M610i, M310i, M210i Product Manual 300 read cache , cont. policy define d 232 read check table 123, 158 reassign ed bloc k thres hold 51, 173 rebuild disk ar ray 114, 154, 270 reported ev ents 265 settings 51, 172 rebui ldin g disk ar ray 111, 152 logical dri ve 118, 158 recipi ents, N etSend 82 recondi tion a bat tery 98, 142 red X 244, 252,[...]

Ind ex 301 serial conne ction 132 setting u p 23 serial connect or pinou t 291 sessi on info rmation 70, 169 setting loc k 55, 136 settings backgroun d acti vities 51, 172 buzzer 99, 197 CIM 81, 188 contr oller 93, 138 disk ar ray 111, 152, 153 email 76, 184 enclosu re 97, 141 initial ization 51, 173 iSCSI dat a port 62, 163 logical dri ve 120, 159[...]

VTrak M610i, M310i, M210i Product Manual 302 subs ystem alias 47, 136 date and ti me 25, 27, 48, 137 fully booted 283 informat ion 47 iSCSI dat a port settin gs 62, 163 lock 54, 55, 136 maintenan ce 199 managemen t port settin gs 62, 162 Medi a Pat rol 136 restart 90, 196, 201, 202, 203 shutdown 89, 194 subs ystem s logging i nto 46 on the sto rage[...]

Ind ex 303 view, cont. physical drives 100 schedul ed activiti es 53 spare d rives 125 users 57, 181 virtual LANs chang ing 64, 165 creat ing 63, 164 deleting 65, 165 jum bo fr ames 64, 165 viewi ng 63, 164 VLANs chang ing 64, 165 creat ing 63, 164 deleting 65, 165 jum bo fr ames 64, 164, 165 viewi ng 63, 164 volta ge, enclosu re 96, 141 VTrak arch[...]

VTrak M610i, M310i, M210i Product Manual 304[...]