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Un bon manuel d’utilisation
Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation RCA 360. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel RCA 360 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.
Qu'est ce que le manuel d’utilisation?
Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation RCA 360 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.
Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.
Donc, ce qui devrait contenir le manuel parfait?
Tout d'abord, le manuel d’utilisation RCA 360 devrait contenir:
- informations sur les caractéristiques techniques du dispositif RCA 360
- nom du fabricant et année de fabrication RCA 360
- instructions d'utilisation, de réglage et d’entretien de l'équipement RCA 360
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes
Pourquoi nous ne lisons pas les manuels d’utilisation?
Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage RCA 360 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles RCA 360 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service RCA en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées RCA 360, comme c’est le cas pour la version papier.
Pourquoi lire le manuel d’utilisation?
Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif RCA 360, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.
Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation RCA 360. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.
Table des matières du manuel d’utilisation
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SpeedT ouch™ 350/360 ADSL Modems Setup and User’ s Guide R4.2.7 300 SERIES[...]
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SpeedT ouch™ 350/360 R4.2.7[...]
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E-DOC-CTC-20031204-0011 v2.0 3 Contents 1 SpeedTouch™ Installation ........... ....................................... ............. 5 1.1 Getting Acquainted with your SpeedTouch™ ............ .............. ............... .............. .............. ..... 6 1.2 Setting up your SpeedTouch™ .. .............. ............... .............. .[...]
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E-DOC-CTC-20031204-0011 v2.0 4 4 Support ................ ................................................................. .............. 33 4.1 SpeedTouch™ Configuration Setup ................... .............. .............. .............. ............... .............. 34 4.1.1 Microsoft Windows SpeedTouch™ Configurat ion Setup ........ ...[...]
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1 SpeedTouch™ Ins tallation E-DOC-CTC-20031204-0011 v2.0 5 1 SpeedT ouch™ Installation Introduction Thank you for pur chasing a THOMSON SpeedT ouch™ DSL product! With the SpeedT ouch™350(i) and SpeedT ouch™360(i) Asymmetric Digital Subscriber Line (ADSL) Modems, surfing the Internet will become a whole ne w experience. In this Setup and U[...]
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1 SpeedTouch™ Installation E-DOC-CTC-20031204-0011 v2.0 6 1.1 Getting Acquainted with your SpeedT ouch™ Introduction P r i o r t o p r o c e e d i n g , p l e a s e m a ke s u re t o re ad first the SpeedT ouch™ Quick Installation Guide. It provides important package content and safety information. Check whether all items are pr esent in your[...]
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1 SpeedTouch™ Ins tallation E-DOC-CTC-20031204-0011 v2.0 7 LED functionality The functionality of the LEDs is described in the table below: Indicator Description Name Color Status Powe r Of f Powe r o f f Green Solid Po wer on, normal operation Ethernet Off No Ethernet link Green Solid Ethernet link, no LAN activity Flashing Ethernet link, LAN ac[...]
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1 SpeedTouch™ Installation E-DOC-CTC-20031204-0011 v2.0 8 Back panel layout Depending on the product you purchased, y our S peedT ouch ™ is equipped with: • A single 10/100Base-T Ethernet por t : • A single 10/100Base-T Ethernet port and a USB por t: Ethernet por t LED functionality The yellow mark ed Ethernet port on the rear panel has one[...]
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1 SpeedTouch™ Ins tallation E-DOC-CTC-20031204-0011 v2.0 9 1.2 Setting up your SpeedT ouch™ SpeedT ouch™ variants T wo ADSL variants of the SpeedT ouch™ exist: • The ADSL/PO TS variant connecting to an analog Plain Old T elephone Ser vice (PO TS) line • The ADSL/ISDN variant connecting to a digital Integrated Ser vices Digital Network ([...]
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1 SpeedTouch™ Installation E-DOC-CTC-20031204-0011 v2.0 10 1.3 SpeedT ouch™ Local Network Setup Introduction Depending on the S peedT ouch™ variant you ha ve, various solutions are a vailable to connect your computer(s) to the de vice: • The SpeedT ouch™350(i) suppor ts Ethernet connectivity only • The SpeedT ouch™360(i) suppor ts bot[...]
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1 SpeedTouch™ Ins tallation E-DOC-CTC-20031204-0011 v2.0 11 1.3.1 Ethernet Connection Setup Note This section is applicab le for both th e SpeedT ouc h™350(i) and the SpeedT ouch™360(i) products. Local network The SpeedT ouch™’ s yellow mar k ed 10/100 Base-T autosensing MDI/MDI-X Ethernet port on the rear panel allows y ou to connect the[...]
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1 SpeedTouch™ Installation E-DOC-CTC-20031204-0011 v2.0 12 1.3.2 USB Connection Setup for Microsoft Windows Note This section is only applicable for the SpeedT ouch™360(i) product when connecting a PC (running an MS Wind ows OS) through the de vice’ s USB por t. Suppor ted Operating Systems Installing and u sing the SpeedT ouch™ USB conn ec[...]
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1 SpeedTouch™ Ins tallation E-DOC-CTC-20031204-0011 v2.0 13 3 Windows will automaticall y re cognize th e THOMSON USB Remote NDIS de vice: 4 Th e Wi n d ow s Fou n d New H a rd wa re W iz a rd ap p ea rs : This wizar d will guide y ou thr ough the in stallation procedur e of the SpeedT ouch™ USB drivers. Click Next to continue. 5 The follo wing[...]
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1 SpeedTouch™ Installation E-DOC-CTC-20031204-0011 v2.0 14 Ve r i f y i n g U S B connectivity The SpeedT o uch™360 USB connection is represented as a local netw ork interface . Y ou can easily check this interface by open ing the Netw ork Connections window from Windows’ s Control Panel: Connecting another computer Optionally y ou can connec[...]
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2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 15 2 SpeedT ouch™ Internet Connectivity Introduction This chapter pr ovides information on ho w to access the Internet via y our Speed- T ouc h™. Once the SpeedT ouch™ has been installed an d the computers prepar ed as outlined in “1 SpeedT ouch ™ Installation” on page 5[...]
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2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 16 2.1 Connect to the Internet via a Host PPPoE Dial- in Client Introduction This section explains how you can connect to the Internet usin g a Broadband PPP oE dial-in application. The PPP ov er E thernet connection scenario pro vides PPP-like dial-in beha vior over the virtual E t[...]
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2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 17 2.1.1 Using an MS Windows XP BroadBand Connection. Configuring a broadband connection Pro ceed as follows: 1 On the Start menu, click (Setti ngs >) Control P anel . 2 The Control Panel window appears. Go to ( Network and Internet Connections >) Network Connections . 3 In th[...]
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2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 18 6 In the next window , select Connect using a broadband connection that requires a user name and passwor d : Click Next to continue. 7 In the next window , give a name to th e connection you ar e creating, e.g. MyISP: 8 In the next window , select whether the conn ection is avail[...]
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2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 19 10 At the end of the configuration the following window a p pears: Click Finish to complete the con figuration. The Connect MyISP window (see below) appears. Star ting a broadband Internet session Pro ceed as follows: 1 On the Start menu, point Conn ect T o an d click the name of[...]
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2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 20 T erminating a broadband Internet session Pro ceed as follows: 1 On the Start menu, point Conn ect T o an d click the name of th e connection you’ ve created e.g. MyISP . Note If you are using the classic Star t me nu go to Start > Settings > Netw ork (and Dial-up) co nne[...]
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2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 21 2.1.2 Using the Mac OS X PPPoE Dial-in Client Configuring a broadband connection Pro ceed as follows: 1 On the Apple menu, click System Pref erences . 2 The System Pref erences window appears. Click the Network icon. 3 The Network wind ow appears. Make sur e Built-in Ethernet is [...]
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2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 22 Star ting a broadband Internet session Pro ceed as follows: 1 Click the Internet Connect dockling. Note If the Internet Connect dockling is not available, go to the Applications folder on the system startup disk and double-click Internet Connect . 2 The following window appears: [...]
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3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 23 3 SpeedT ouch™ W e b Inter face Introduction The SpeedT ouch™ comes with integ r ated configuration web pages. It allows you to configure y our S peedT ouch ™ simply by using a web br owser fr om any local computer attached to the SpeedT ouch™. Preconditions Befor e you can acces[...]
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3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 24 T opic menu and li nks On the left of each of the SpeedT ouch™ we b pages a topics menu is provided. This menu na vigates you via links through all co nfigurational aspects of the SpeedT ouch™. For y o ur conv enience the links are sort ed in two dr op-down topics menus: Basic and Ad[...]
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3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 25 3.1 Basic T opics Menu Links System Information C lick this li nk to displa y the System Info rmation page . This page is also the Speed- T ouch™ home page . The System Information pag e consists of four sections: • Click the Diagnostics tab to view the results of the System Self T e[...]
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3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 26 Easy Setup Click this link to st art the SpeedT ouch™ Easy Setup wizard. See “4.1.2 Ope rating Syst em Independe n t SpeedT ouch™ Config uration Se tup” on page 41 for mo re info rm at io n. System Password C lick this link to displa y the System Passwor d page . This page allows[...]
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3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 27 3.2 Advanced T opics Menu Links Diagnostics Click this link to displa y the Diagnostics page. This page consists of three expandable sections: • Expand the System section to view some impor tant system information: • Expand the Lan section to view the LAN configuration: • Expand su[...]
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3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 28 System Log Click this link to view the System Log page. This page allows you to view the activity on t he SpeedT ouch™ since power on: IP Addresses C lick this link to displa y the IP Addr esses page. This page allows you to view the SpeedT ouch™ local IP address configuration: If ne[...]
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3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 29 If requir ed, you are able to select: • DHCP ser ver Enables the SpeedT ouch™ DHCP ser ver . If it was not running, it will be started im mediately . • Auto DHCP The SpeedT ouch™ will not star t as DH CP ser ver immediately , but will first probe the netw ork for a possible concu[...]
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3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 30 DNS C lick this link to displa y the Dynamic Name System (DNS) page. This page allows you to: • View the curr ent SpeedT ouch™ DNS ser ver hostname leases: Via this table you can also ad d static DNS hostname entries. This ma y be useful for de vices which do not suppor t DNS, e.g. a[...]
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3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 31 • T o upload and apply a SpeedT ouch™ b ackup configuration file: 1 Click Br owse to locate the backup file on your local disk y o u intend to restor e . Select the file and click OK . 2 Click Upload to upload and temporarily ap ply the backup configuration. 3 Once uploaded, the Spee[...]
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3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 32[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 33 4 Suppor t In this chapter This chapter contains the following topics: To p i c P a g e SpeedT ouch™ Configuration Setup 34 SpeedT ouch™ System Software Upgrade 44 Resetting the SpeedT ouch™ 52 T roubleshooting 53[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 34 4.1 SpeedT ouch™ Configuration Setup Internet connectivity In most cases no additional configuration of your SpeedT ouch™ is required. Y ou can immediately connect y our computer to the Internet as described in “2 SpeedT ouch™ Internet Connectivity” on page 15 ). SpeedT ouch™ In ternet configura[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 35 Configuration of the SpeedT ouch™ Depending on your computer's Operating System (OS) the configuration of y our Internet connectivity can be do ne automatically or manually . If your computer runs: • A Microsoft Windows O S. The SpeedT ouch™ Setup wizard, included on the SpeedT ouch™ Setup CD-R[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 36 4.1.1 Microsoft Windows SpeedT ouch™ Configuration Setup Microsoft Windows One of the following Wind ows operating syst ems must already be installed on your PC(s): • Windows 98 • Windows 98SE • Windows ME • Windows NT4.0 SP6 (Ethernet only) • Windows 2000 • Windows XP Y ou ma y need the Windo[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 37 3 The SpeedT ouch™ CD Browser a p pears: Click Setup my SpeedT ouc h™ to star t the SpeedT ouch™ Setup wizard. 4 The W elcome to the SpeedT ouch™ Setu p Wizard windo w appears: Click Next . 5 The Software License Agreement window appears: Y ou must accept before continuing. Click Ye s to accept. Not[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 38 6 The Setup wizard will sear ch for the SpeedT ouch™ on the network. The f ollowing window shows the detection pr ogress: 7 The Setup wizard should find y our Spee dT ouch™ device on the local network. This is indicated by the f ollowing windo w : If mor e than one device is f ound, a list of a vailable[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 39 Configuration of the SpeedT ouch™ (and PC) Pro ceed as follows: 1 As soon as the Speed T ouch™ Setup wizar d has detected y our SpeedT ouch™ device, you can pr oceed with the configuration procedur e . Note If the SpeedT ouch™ has been configured before : • It ma y b e protected b y a system passw[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 40 5 As soon as the SpeedT ouch™ Setup wiza rd completed the update of the Speed- T ouch™ configura tion and reconfigur ed yo ur PC, following window will appear : Click Finish to close the wizar d. Note In some cases, the SpeedT ouch™ Setup wizard ma y ask you to r es tart your computer . Additional con[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 41 4.1.2 Operating System Independent SpeedT ouch™ Configuration Setup Suppor ted Systems As the SpeedT ouch™ is OS-independent, this con figuration setup can be used by any computer system Prerequisites Mak e sure that: • The SpeedT ouch™ device is corr ectly se t up and turned on as described in “1[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 42 Configuration of the SpeedT ouch™ Pro ceed as follows: 1 Open a web br owser and br owse to the SpeedT ouch™ web pages at http://10.0.0.138 . See “3 SpeedT ouch™ W eb Interface” on page 23 for m ore information. Note If you can not access the SpeedT ouch™ web pages, it is pr obably not in its de[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 43 5 Easy Setup will update the SpeedT ou ch™ configuration according to the Service profile. Y ou can follow the configur ation pr ogress in f ollowing window : 6 As soon as Easy Setup completed the up date of the SpeedT ouch™ configuration, following window will appear : Click Finish to close the wizar d[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 44 4.2 SpeedT ouch™ System Software Upgrade Introduction This chapter describes how to upgrade the Sp eedT ouch™ system software. System software updates For checking the a vailability of ne w system software v ers ion packages: • Click the link, available on the SpeedT ouch™ CD Browser . • Contact y[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 45 4.2.1 Upgrade via the SpeedT ouch™ Upgrade Wiza rd Introduction The procedur e described in this section are valid only in case: • Y ou run an MS Windows Operating System or Mac OS X. • Y our SpeedT ouch™ and computer are pr operly connected: • Through Ethernet or USB in case you run an MS Windows[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 46 3 The SpeedT ouch™ CD Browser men u appears: Click Diagnostics & Maintenance . 4 The following window appears: Click Upgrade My SpeedT ouc h™ to star t the SpeedT ouch™ Upgrade wizard. See “ Upgrade procedur e” on p age 47 to continue . On Mac OS X Proceed as f ollows: 1 Insert the SpeedT ouch[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 47 Upgrade procedure Proceed a f ollows: 1 The W elcome to the SpeedT ouch™ Upgrade Wizar d window appears: Click Next . 2 The SpeedT ouch™ Software License Agr eement window appears: Y ou must accept before continuing. Click Ye s to accept. Note If you ha ve accepted this License Agreement in a pr evious [...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 48 4 The Setup wizard should find y our Spee dT ouch™ device on the local network. This is indicated by the f ollowing windo w : If mor e than one device is f ound, a list of a vailable devic es will be pro vided. If this is the case, select your SpeedT ouch™ device (SpeedT ouch™350 or Speed- T ouch™3 [...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 49 8 The following window allows you to ov er view your selection: Click Next to continue. 9 The SpeedT ouch™ Upgrade wizard will upgrade y our SpeedT ouch™ with the selected system softwar e. Y ou can follow the upgrade pr ogress in f o llowing win- dow . Y ou can follow the upgrade pr ogress in f ollowin[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 50 4.2.2 Manual System Software Management via BOOTP Ser ver SpeedT ouch™ system software management The SpeedT ouch™ system software is base d on BOO TP , a standard mechanism used for booting diskless stations. The SpeedT ouch™ is able to slip in BOO TP mode , allowing a BOO TP server to manage the Spe[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 51 Procedure T o upgrade/restore the SpeedT ouch™ system softwar e: 1 In a preliminary s tep , make sure that your SpeedT ouch™ is power ed off and th at a BOO TP ser ver is r eadi ly installed on the computer from which y ou intend to per- form the system software upgrade. 2 Configure the BOO TP ser ver t[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 52 4.3 Resetting the SpeedT ouch™ Reset to default configuration Pro ceed as follows: 1 Mak e sure the SpeedT ouch™ is power ed on (Po wer LED is solid green). 2 Use a pencil to press the recessed r e set button ( D ) on the SpeedT ouch™ re ar panel for at least six seconds until all the LEDs on the fron[...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 53 4.4 T roubleshooting Configuration problems In case your SpeedT ouch™ is unreachable due to misconfiguration, y ou might consider a hardwar e reset to factor y defaults as described in “4.3 Resett ing the SpeedT ouch™” on page 52 . T roubleshooting table F ollowing table ma y help you determine the [...]
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4 Support E-DOC-CTC-20031204-0011 v2.0 54[...]
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© 2004 THOMSON. All rights re served. E-DOC-CTC-20031204-0011 v2.0 300 SERIES www.speedtouch.com Built for excellence[...]