Samsung ITP-5107SIP manuel d'utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Samsung ITP-5107SIP décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

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Tout d'abord, le manuel d’utilisation Samsung ITP-5107SIP devrait contenir:
- informations sur les caractéristiques techniques du dispositif Samsung ITP-5107SIP
- nom du fabricant et année de fabrication Samsung ITP-5107SIP
- instructions d'utilisation, de réglage et d’entretien de l'équipement Samsung ITP-5107SIP
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Samsung ITP-5107SIP ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Samsung ITP-5107SIP et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Samsung en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Samsung ITP-5107SIP, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Samsung ITP-5107SIP, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Samsung ITP-5107SIP. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    ITP- 5107S IP Keyset User Guide ITP-5107S KUG 01 05/06 www .samsung.com/bcs System F eature Codes Line Groups 9 Local/LCR 800 ____________________________ 801 ____________________________ 802 ____________________________ Station Groups 501 _____________________________ 502 _____________________________ 503 _____________________________ 504 ________[...]

  • Page 2

    05/2006 ITP-5107S User Guide For O fficeSer v ™ 100, O fficeSer v ™ 500, O fficeSer v ™ 7000 S eries 5107S_keyset.qxp 5/9/2006 9:56 AM Page 1[...]

  • Page 3

    Samsung T elecommunications America reserves the right without prior notice to revise information in this guide for any reason. Samsung T elecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant. Samsung T elecommunications America discla[...]

  • Page 4

    T ABLE OF C ONTENT S ABOUT THIS BOOK ....................................................................................1 THINGS Y OU SHOULD KNOW ................................................2–6 ASSEMBLING Y OUR KEY SET ........................................................7 ITP-5107S SETUP ..................................................[...]

  • Page 5

    DIALING FEA TURES Speed Dialing .................................................................................................................. 27 Pr ogramming P ersonal Speed Dial Numbers ..............................................27–28 One T ouch Speed Dialing ...............................................................................[...]

  • Page 6

    CUST OMIZING Y OUR KEY SET AME P assword ................................................................................................................41 Auto C amp-On ................................................................................................................41 Select R ing T one ..............................................[...]

  • Page 7

    SVMi E-Series ....................................................................................................58 Accessing y our Mailbox ............................................................................................59 SVMi E-Series Subscriber S er vices Menu Diagram ....................................60–61 Getting Star ted ....[...]

  • Page 8

    ABOUT THIS BOOK Samsung’ s new OfficeSer v T echnology keyset model, ITP-5107S, is par t of the OfficeSer v 100, OfficeSer v 500, and O fficeSer v 7000 Series. The ITP-5107S IP keyset represents a new conc ept of Internet phone , in that it uses an IP address to Send/Receive v oice and data. F or voice communications, the ITP- 5107S uses the data[...]

  • Page 9

    2 THINGS Y OU SHOULD KNOW USER ORIENT A TION The ITP model telephones are called IP keysets. The IP keyset incorporates buttons or “keys” that are used to access or activate the man y features of y our office phone system. The ITP-5107S keyset incorporates 7 programmable butt ons. Any of the system features or functions can be programmed t o th[...]

  • Page 10

    3 Some simple rules to remember: • Any steady LED indicat es the line or feature is in use . • A fast flashing green LED indicates a new call ringing in. • A slow flashing green or red LED indicates a call is on hold . • A slow flashing amber LED indicates a recall to y our k eyset. FULL DUPLEX SPEAKERPHONE All ITP keysets are speakerphones[...]

  • Page 11

    C ONFERENCE BUT T ON The C ONFERENCE button allows the user to set up a call with up to 5 parties (sta- tion or trunk). TRANSFER BUT T ON T ransfer is used to send any call t o another extension in one of two ways . Y ou can do a screened transfer b y informing the other extension who is calling or you can do a blind transfer without notification. [...]

  • Page 12

    SY STEM T ONES The system pro vides several t ones to assist you. Some of these tones are already familiar to you. 5 Intercom Dial T one—A steady tone that indicates you can begin dialing. DIAL TONE CONTINUOUS Ringback T one—Indicates the station you dialed is ringing. RINGBACK TONE—1000 ms ON/3000 ms OFF CONTINUOUS Busy T one—Indicates the[...]

  • Page 13

    6 ITP-5107S L CD Panel Soft Button Scroll Button Status Indicator Key set Support Microphone Conferenc e Button Speaker Button Hold Button T ransfer Button Dial Button Redial Button V olume Button Programmable Buttons (7) 5107S_keyset.qxp 5/9/2006 9:56 AM Page 12[...]

  • Page 14

    7 ASSEMBLING Y OUR KEY SET • Place the keyset face down on a flat surface. • Insert notched ends of the suppor t bracket into the channels located in the upper section of the bottom panel. Push to wards the top of the keyset to lock in. • Plug the handset cord into the jack marked with the symbol. • Route the handset cord out the RIGHT side[...]

  • Page 15

    >1.SYSTEM EASY WIZARD 2.SYSTEM INFORMATION 3.NETWORK SETUP 4.LOAD & UPGRADE SETUP 5.SYSTEM SERVER SETUP 6.FACTORY RESET 8 ITP-5107S SETUP INITIALIZING THE ITP-5107S Initially the ITP-5107S IP keyset will need to be setup to operate within the users network. T he Setup Menu is also used to make changes to the keyset, in the event that the sys[...]

  • Page 16

    NA VIGA TING THE MENUS Once the IP setup menu is display ed , you can move t o each menu by using the buttons as described below: • The [0]~[9] dial buttons are used to directly choose a menu, or sub-menu options. • The volume [  ]~[  ] buttons ar e used to mov e the cursor up or down to scroll through menu items . • The SPEAKER button [...]

  • Page 17

    MENU STRUCTURE The IP SETUP MENU is configured as follows: 1. SY STEM EASY WIZARD This option will guide you through setting up all r equired parameters f or con- necting the ITP keyset to your syst em. 2. SY STEM INFORMA TION 1. V ersion Info: Provides boot rom, software, DSP , and hardware version information. 2. Network Info: Displays network mo[...]

  • Page 18

    SET TING THE NET WORK P AR AMETERS Utilize the follo wing programming steps to pr ogram the ITP-5107S keyset to operate within the users network. Y OU CAN SELECT THE SY STEM EASY WIZARD T O PROGRAM ALL REQUIRED NET WORK P ARAMETERS IF Y OU W ANT T O SET UP THESE P ARAMETERS INDIVIDUALL Y FOLLOW THE INSTRUCTIONS BELOW . Network P arameter Setup Get [...]

  • Page 19

    • Select the [3. NETMASK SET UP] menu and press SPEAKER , the L CD will display the following message and the user can enter a new Netmask IP address. Use the HOLD button to backspace . Check if there is any currently sa ved subnet mask address of the phone on the L CD. If the subnet mask address has not been set, the display will show nothing . [...]

  • Page 20

    Sy stem S er ver Setup F rom the Main Setup Menu, the fifth item [5. SYSTEM SERVER SET UP] sets or modifies settings related to regist ering the phone to the MCP . Y ou can obtain this information from y our system administrator . The screen below is displayed . Y ou can set/modify the IP address of the MCP at the [1. SERVER IP ADDRESS] item. The s[...]

  • Page 21

    14 OUTSIDE CALLS MAKING AN OUTSIDE CALL • Lift the handset and press an idle outside line button, line group button or dial a line access code to rec eive dial tone— OR —press an idle outside line butt on, line group button or dial a line access code t o receiv e dial tone through the speaker— OR —press SPEAKER , receive intercom dial t o[...]

  • Page 22

    15 RECALL DIAL T ONE Press the NEW button t o disconnect your existing call, wait for dial tone and then make a new call on the same line. NO TE: If this button does not appear on your keyset, the FLASH button ma y be programmed to recall dial t one. SENDING A FLASH While on an outside call, press the FLASH button to send a flash to the telephone c[...]

  • Page 23

    16 INTERC OM C ALLS CALLING O THER ST A TIONS • Dial the extension number or group number . • W ait for the par ty to answer . If you hear a brief tone burst instead of ringback tone , the station you called is set for V oice Announce or Auto Answer . Begin speaking immediately after the tone. • F inish the call by replacing the handset. NO T[...]

  • Page 24

    BUSY ST A TION CALLBA CK When you call another station and receiv e a busy signal: • Press the CBK butt on, if programmed, or dial 44 . • When the busy station becomes free , your keyset will ring . • Lift the handset to call the now idle station. NO TES: 1. A callback will be canceled if not answered within 30 sec onds. If you ha ve set a ca[...]

  • Page 25

    CALLING Y OUR SY STEM OPERA T OR • Dial 0 to call your system operator or group of operators . • If you want to call a specific operator , dial that person’ s extension number . NO TE: If the Hot Keypad feature has been turned off , you must first lift the hand- set or press the SPEAKER button befor e you begin dialing . 18 5107S_keyset.qxp 5[...]

  • Page 26

    19 CALL PROCESSING SY STEM HOLD • When you are c onnected to any call, press HOLD . The call will flash green at your keyset. If this call appears on a line button at other keysets, it will flash red at those keysets. • T o tak e the caller off hold , press that button and the green flashing light will go steady green again. Resume the conv ers[...]

  • Page 27

    • If you do not answer this recall within a pr e-programmed period of time , it will go to the system operator . C ONSUL T A TION HOLD When you are talking on an outside line and it is necessary to consult with anoth- er extension: • Press the TRANSFER button; you will receive tr ansfer dial tone . Y our call is placed on transfer hold . • Di[...]

  • Page 28

    first station to hang up , simply press another DSS button. OR Press the CALL button or C.O . line button to return to the outside part y and begin the transfer proc ess again. When you are transf erring a call to a keyset set for V oice Announce or Auto Answer , the transf erred call will always ring . NO TES: 1. After the inside part y answers, y[...]

  • Page 29

    F inish the first call and hang up; the waiting call will ring . • Lift the handset. NO TE: Intercom calls will not go on Automatic Hold . C ONFERENCE CALLS Y ou may conferenc e up to five parties (you and four others) in an y combination of outside lines and internal stations in any or der . • While engaged in a con versation, press the CONF b[...]

  • Page 30

    23 FORW ARDING C ALLS Y ou may forward your calls to another station, group of stations or an external telephone number . Program a destination f or the t ype of forwarding you want as detailed below . If you hav e FWD ALL , FWD BUSY and FWD NO ANSWER buttons, press one to turn that forward featur e on. A steady r ed light reminds you what f or- wa[...]

  • Page 31

    FORW ARD BUSY/NO ANSWER If you hav e both a F or ward on Busy destination and a Forward No Answer desti- nation programmed , you ma y set both of these at the same time: • Dial 604 . • Receive confirmation t one and hang up . NO TE: If the Hot Keypad feature has been turned off , you must first lift the handset or press the SPEAKER button befor[...]

  • Page 32

    • Dial 0 to cancel current condition OR Dial 1-5 to selec t the forward type OR Press UP or DOWN to select the for ward type. Press the right soft key to mov e the cursor . • Dial the destination number (e.g ., 202 ) OR Press UP or DOWN to select the destination Press the right soft key to mov e the cursor • Dial 1 to set OR Press UP or DOWN [...]

  • Page 33

    PRIV A CY RELEASE This featur e will allow another station to join in our con versation by releasing pri- vacy on the C.O. from y our phone. T o Release Privacy: While you are talking on a C.O . line and you wish to ha ve other internal par ties (or up to three) join the con versation. • Press the PRB butt on (the PRB button will light steady red[...]

  • Page 34

    27 DIALING FEA TURES SPEED DIALING Y ou can dial a preprogrammed telephone number stored in the syst em-wide speed dial list of numbers 500~999 or from your personal list of numbers 00~49. Y our system may be set for 950 system wide numbers . If so the system speed dial access codes are 050~999 and the station speed dial codes ar e 000~049. • Wit[...]

  • Page 35

    F or the purposes of pro- gramming speed dial num- bers, the programmable but- tons are known as A , B , C , D , E and F . • The A button is not used. • The B button inser ts a flash. • The C button inser ts a pause. • The D button is used for pulse to tone con version. If your system uses rotary (or pulse) dialing C.O. lines, pressing D wh[...]

  • Page 36

    MANU AL RETR Y WITH REDIAL While you are on an outside call listening t o a busy signal and you want to redial the same number dialed. • Press the REDIAL butt on. This will hang up your existing call and manually redial the same number dialed . Y ou can repeat this operation for a limited number of attempts . NO TE: If your keyset is programmed w[...]

  • Page 37

    • When the called part y answers, lift the handset or press the flashing SPEAK- ER to begin speaking. NO TES: 1. If you make another call, auto-redial is canceled. 2. T o cancel a retr y , lif t and replace the handset. PULSE T O T ONE CHANGEO VER When making an outside call on a dial pulse line, press #. All digits dialed af ter the # with be se[...]

  • Page 38

    31 P A GING AND MESSA GING MAKING AN INTERNAL P A GE T o mak e an announcement through the keyset speakers in the idle condition: • Lift the handset. • Press the PAG E butt on or dial 55 . • Dial the desired zone number 0, 1 , 2 , 3 or 4 . • After the attention tone , make your announcement. NO TE: If you have a dedicat ed page zone button,[...]

  • Page 39

    32 MEET ME P A GE • Lift the handset. • Press the Meet Me P age ( MMPG ) button or dial 54 . • Dial the desired zone number . • After the attention tone , instruct the paged person to dial 56 . • Press WA I T or TR ANSFER . • Remain off-hook until the person dials 56 from any phone . • The paged person will be automatically connected [...]

  • Page 40

    T o retriev e an automatically parked call: • Dial 10 plus the number that was announced . If you hav e a P AGPK button, press it and dial the number that was announced . If you have a P ARK button, press it and dial the announced orbit number . • Y ou will be connected to the parked call. NO TES: 1. If the call is not retrieved within a pre-pr[...]

  • Page 41

    NO TES: 1. Display keyset users can view message indications and return them in any order . See Viewing Message Indications under Display Features . 2. If the Hot Keypad feature has been turned off , you must first lift the handset or press the SPEAKER button befor e you begin dialing . 3. If a message has been left at your keyset by a keyset in Au[...]

  • Page 42

    35 C ONVENIENCE FEA TURES DO NO T DISTURB Use this feature when y ou want to block calls to y our keyset. • While on-hook, press the DND button or dial 401 . The DND button lights steady red to remind y ou of this mode. • T o cancel DND, press the DND button again or dial 400 . The DND light turns off . Y ou can make calls while in the DND mode[...]

  • Page 43

    EST ABLISHED C ALL PICKUP T o pick up an established call in progress at a single line extension connected to a computer modem on your PC. • Press the EP butt on for that station on your keyset and the call is automati- cally moved t o your keyset. • The single line extension on your modem will be disconnected . NO TE: Y ou must have an assigne[...]

  • Page 44

    ANSWERING THE DOOR PHONE When you are progr ammed to receiv e calls from a door phone: • Y ou will receive three short rings repeated . • Lift the handset. Y ou are connected to the door phone. • If an electric door lock release is installed, dial 13 to unlock the door . CALLING THE DOOR PHONE/ ROOM MONIT OR Y ou may call the door phone and l[...]

  • Page 45

    GROUP LISTENING When you are engaged on a call and y ou are using the handset, you may want other people to hear the distant part y ’ s voice ov er the speaker: • Press the LISTEN butt on to turn on the speaker . The microphone is not in use , so the distant part y does not hear other par ties present in your office . • Press LISTEN again to [...]

  • Page 46

    MANU AL SIGNALLING Use this feature when y ou want to send a brief 500ms ring burst to another sta- tion, regardless of the status of your phone (on-hook, off-hook, handsfree, DND , or ringing). T o send a signal to another station: • Press the Manual Signalling ( MS ) button. • Y ou may press the MS button repeatedly t o send multiple signals [...]

  • Page 47

    OHV A BL OCK Y our keyset can be programmed with an OHV A Block ( BLOCK ) butt on. Pressing this button will prevent an yone from making an OHV A to you until you press the button again and cancel the blocking. OHV A REJECT Y our keyset can be programmed with an OHV A Rejec t ( REJECT ) button. P ressing this button while receiving an OHV A call wi[...]

  • Page 48

    41 CUST OMIZING Y OUR KEY SET AME P ASSWORD This featur e allows people using the AME feature t o enable password pr otection. This will prevent unauthoriz ed people from listening to y our messages being lef t. The passcode is the same as your station passc ode. This feature only applies if there is an SVMi card installed in the system and your ke[...]

  • Page 49

    SET ANSWER MODE (INTERC OM) Y ou can receive internal calls in one of three modes (see A nsw er ing Int er c om C alls under Int er c om C alls f or descriptions): • While on-hook, press TRANSFER and then dial 103 . • Dial 0 for Ringing, 1 for Auto Answer or 2 f or Voice Announce. • Press TRANSFER to store your selection. SET ANSWER MODE (C O[...]

  • Page 50

    43 HO T KEYP AD On your phone system your keyset’ s keypad can be made “live” or “hot” so that it is not necessary to lift the handset or press the SPEAKER button before you begin dialing. Calls can be made and features activat ed by simply dialing the C.O . line number , trunk group access code , intercom number or f eature access code .[...]

  • Page 51

    connected to the C O call. In order for this option to w ork the station must also be programmed for aut o answer (see SET ANSWER MODE). • While on hook, press TRANSFER and then dial 110 . • Dial 151 to turn Auto Answer C O on or 150 to turn it off. • Press TRANSFER to store your selection. NO TE: Outside lines must ring your station directly[...]

  • Page 52

    45 DISPLA Y FEA TURES INTERA CTIVE DISPLA Y KEY S The three keys below the displa y are substitutes for dedicat ed feature keys and ac- cess codes. Pressing one of these butt ons has the same effect as pressing a pro- grammable button. These buttons ar e called soft keys as their func tions are not fixed . They change to present you with the best o[...]

  • Page 53

    CALL L OG The system can log both incoming and out going calls placed from or to y our tele- phone. Y ou must have a LO G button programmed on your keyset and assigned a review list. Each IN and OUT list can be up to 50 numbers maximum. They are assigned in blocks of 10 each. • Press the LOG key . • Press either the IN or OUT key . • View the[...]

  • Page 54

    CALL PROGRESS DISPL A Y S During everyday call handling , your keyset display will provide inf ormation that is helpful and in some cases inv aluable. Displays like [CALL FROM 203], [ TRANSFER T O 202], [701: RINGING], [ TRANSFER FM 203], [708 busy], [Camp on t o 204], [Recall from 204], [Call f or 501], [message frm 204] and [FWD ALL to 204] keep [...]

  • Page 55

    VIEWING MESSA GE INDIC A TIONS Y ou can view all of your message indications before y ou return them: • With the handset on-hook, press the MESSAGE button with the r ed flashing light. • The first station that left a message indication will be displayed . • Press the UP and DOWN arrows to scroll through the stations that left mes- sage indica[...]

  • Page 56

    DIAL 7 P Q R S 7 DIAL 8 T U V Q 8 DIAL 9 W X Y Z 9 DIAL  := [ ]  NO TES: 1. When the character you want appears on the same dial pad key as the previ- ous character , press UP to mov e the cursor one space to the right. 2. Other symbols are available f or DIAL #. T o cancel an individual alarm and reminder message: • Press TRANSFER and then[...]

  • Page 57

    MANA GING KEY ASSIGNMENTS Y ou can view your key assignments and add extenders to some of your program- mable keys for easy one touch operation of fr equently used features . • While on-hook, press TRANSFER and then dial 107 . • Use the VOL UME buttons to scroll through all of y our programmable buttons OR press the programmable button to which[...]

  • Page 58

    TEXT MESSA GING This feature allo ws two digital keyset users to respond t o each other with prepro- grammed text messages. Af ter receiving an Off Hook Voic e Announcement or Station Camp-On, you may respond with a text message while continuing to talk and listen to your outside party . The other station can view this message and take the appropri[...]

  • Page 59

    52 Press TRANSFER Transfer: RETURN Dial 205 205:busy OHVA CAMP ON  OHVA to 205 OHVA from 201 TMSG REJECT Wait for reply GIVE THE CALL TMSG:01 SEND Dial 03 or press  twice ASK THEM TO HOLD TMSG:03 SEND  ASK THEM TO HOLD Wait for reply TMSG EXIT  702: 01:45 701: 05:55 CONF PAGE MUTE CONF PAGE MUTE 5107S_keyset.qxp 5/9/2006 9:56 AM Page 58[...]

  • Page 60

    53 CALLER ID WHA T IS C ALLER ID? Caller ID is the name given to the t elephone company-pr ovided featur e that de- livers the telephone number and sometimes the name of the person calling y our phone. There are two types of Caller ID; the first delivers the calling part y ’ s tele- phone number only and the second (sometimes referr ed to as “D[...]

  • Page 61

    NO CID DSP Caller ID Digital Signal P rocessors (CIDDSP’ s) are resources in the OfficeSer v 100, OfficeSer v 500, and O fficeServ 7000 Series systems required for r eceiving CID data. If there are no CIDDSP’ s available at the time a call c omes in, this is the message you will see on your displa y . NO TE: The Caller ID features require optio[...]

  • Page 62

    VIEWING THE NEXT C ALLER ID C ALL In the event that you ha ve a call waiting or a camped-on call at your keyset, you can press the NEXT button to display the C aller ID information associated with the call in queue at your keyset. Either the CID name or CID number will show in the display depending on your Name/Number selection. T o view Caller ID [...]

  • Page 63

    INQUIRE CALLER ID P ARK/HOLD INFO If you are informed that an inc oming call is on hold or has been parked for you , you may view the C aller ID information bef ore you retriev e the call. This may influ- ence how you choose t o handle the call. F rom an idle keyset: • Press the INQUIRE butt on, OR Press the CID butt on and then the INQUIRE soft [...]

  • Page 64

    57 NO TES: 1. Each keyset defaults with ten review bins. Please see your system administra- tor to determine the number of bins assigned to y our k eyset. 2. Y our system must have L CR correctly programmed to allow y ou to DIAL num- bers from the review list or to ST ORE entries from the review list. 5107S_keyset.qxp 5/9/2006 9:56 AM Page 63[...]

  • Page 65

    58 SVMi E-S eries This section describes how to setup and use the various f eatures available to a Subscriber . A Subscriber is a person that has been authorized access to the vari- ous features and services av ailable in the SVMi E-Series. Please review this section carefully before y ou use your Authorized F eatures and Ser vices, known as Subscr[...]

  • Page 66

    59 A C CESSING Y OUR MAILBO X [Also known as Subscriber Ser vices Menu] Inside Callers [Subscriber logging in from their Desk] • Dial the SVMi E-Series access number or press the key assigned to ring SVMi E-Series [ VMMSG] . • Enter your personal passwor d when prompted (the default passw ord is 0000). Outside Callers [Subscribers calling from [...]

  • Page 67

    60 SVMi-8 Subscriber Services Menu SVMi E-S eries Subscriber Ser vices Menu NO TE: All options shown MA Y NO T be authorized . If an option is not av ailable please speak to your system administrat or . 5107S_keyset.qxp 5/9/2006 9:56 AM Page 66[...]

  • Page 68

    61 5107S_keyset.qxp 5/9/2006 9:56 AM Page 67[...]

  • Page 69

    GET TING ST ARTED Using your new SVMi E-Series Subscriber Ser vices is as simple as following a f ew simple spoken instructions. First time users should read this section as a tutorial. Y ou should star t with the following steps: • Access y our Subscriber Ser vices Menu - Y ou already k now how to do this. Fr om the Subscriber Services Menu: •[...]

  • Page 70

    63 0 PLA Y MENU OPTIONS  EXIT TO A UTO A T TENDANT # PERSONAL SERVICES 1 or 3 LISTENING T O OLD OR NEW MESSA GES 1 Play / repla y the message you just heard . 11 Play the previous message . 2 Save the message y ou just heard and listen to the next message. 3 Delete the message you just heard and listen t o the next message. 4 Reply to the messag[...]

  • Page 71

    99 Change playback speed of the recor ding. There are tw o levels of speed during playback. Dialing this code will toggle between the two speeds . 0 Play options. Pressing this key will pla y all the menu options av ailable to you fr om this point. 00 Hear the time and date, and sender's information of the message you just heard . Sender infor[...]

  • Page 72

    65 b) Record your message at the tone . After recording the message, you will hear the Send Menu with the following functions: 1 Review 2 Continue Recording 3 Discard and Re-Record 4 Set Message Attributes (Delivery Options) 5 Schedule F uture Deliver y 6 Save and Send then Send a C opy to Someone Else # Sav e and Send the Recording Setting Message[...]

  • Page 73

    66 Note: ALL A ccess Manager options MUST be individually allowed b y the System Administrator f or each Subscriber . They are: 1 Follo w Me Allows the subscriber to enter an alternat e location and set how long the new destination (Designated Location) will be active. This number may be an internal or external number . This is useful if you are fr[...]

  • Page 74

    67 play your primary , No Answer greeting during the day (when you are a vail- able) and will NO T ring your extension but simply play y our Night greeting during the night (when you are not a vailable). Note: This does NO T use the Day and Night schedules of the phone system. I t is solely controlled by the Subscriber’ s Av ailability Schedule. [...]

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    Example: “Hi this is John Smith. I'm sorr y I am not available t o answer your call. If someone else can help you, please enter the extension number now . Or , to leave me a message , press 1.” 2 Busy Greeting Played t o a caller when you are already talking to someone on your extension or the telephone at your Designated L ocation. This o[...]

  • Page 76

    69 6 Edit P ersonal Greetings Y ou may also edit/record each one of the greetings (1-9) at an y time. Select a greeting number to edit and follow the instructions to record y our greeting . When you ar e done recording y our greeting, y ou will be able to lis- ten to the greeting y ou recorded , sav e the greeting you rec orded and return to the pr[...]

  • Page 77

    Setting Up Message Alert: ■ F rom the Subscriber Services Menu press [6] for Mailbox Administration. ■ Press [1] for Message Alert. ■ There are 4 options a vailable t o you: Press [1] to toggle message alert on and off. Press [2] to set the schedule when you w ould like to be notified. Press [3] to be notified on urgent messages only . Press [...]

  • Page 78

    71 This useful feature will allo w you to canc el any messages that ha ve NO T yet been picked up by the recipient. 5 Auto Pla y New Messages If this option is enabled, after you enter your password c orrectly any new messages will immediately begin to play . T o enable (or if already enabled tog- gle and disable) this feature: ■ F rom the Subscr[...]

  • Page 79

    72 # PERSONAL SERVICES The P ersonal Administration Menu is used to set y our password and record your name. Many of these features must be allo wed by the S ystem A dministrator . 1 W orkload Management Allows you to acc ess to all reminders , both A ctive and Pending . If authorized you can group y our reminders as Commitments , F ollow-Ups or T [...]

  • Page 80

    PERSONAL ADMINISTRA TION SET TINGS This menu allows you t o make changes to basic setup settings, that are rarely changed. Use these when you initially set up your personal Subscriber settings. Y ou probably will not need to change them after that. 1 Setting your Passw ord ■ F rom the Subscriber Services Menu press [#][7][1] . ■ The current pas[...]

  • Page 81

    Note: Remember if you k now what digits to press , you can enter them at an y time you do not hav e to wait to be prompted. This f eature can be toggled on/off at anytime. Also if it is off you will be prompted within each subscriber menu to press zer o for more options . This enables y ou to still be able to find out what to do if you wer e to get[...]

  • Page 82

    AME P asswor d If your keyset has AME P ASSWORD (MMC 110) set to YES , you must enter your station password to list en to messages being left. This will prevent unauthoriz ed people from listening to messages being left for y ou. If the password option is turned on, while a message is being left, press the flash- ing AME indicator and enter your st[...]

  • Page 83

    SHORT CUTS Calling Calling a station that is busy or does not answer y ou can press [#] to immediately send the call to the called parties mailbox. Call Div er t to V oicemail While receiving an incoming (ringing) call, dial [  ] to immediately send the caller to your personal v oicemail box. This will override the call forward no answer set- ti[...]

  • Page 84

    PERSONAL SPEED DIAL NUMBERS C ODE NAME TELEPHONE NUMBER 00 _________________________ _________________________ 01 _________________________ _________________________ 02 _________________________ _________________________ 03 _________________________ _________________________ 04 _________________________ _________________________ 05 ________________[...]

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    78 PERSONAL SPEED DIAL NUMBERS C ODE NAME TELEPHONE NUMBER 25 _________________________ _________________________ 26 _________________________ _________________________ 27 _________________________ _________________________ 28 _________________________ _________________________ 29 _________________________ _________________________ 30 _____________[...]

  • Page 86

    ITP- 5107S IP Keyset User Guide ITP-5107S KUG 01 05/06 www .samsung.com/bcs System F eature Codes Line Groups 9 Local/LCR 800 ____________________________ 801 ____________________________ 802 ____________________________ Station Groups 501 _____________________________ 502 _____________________________ 503 _____________________________ 504 ________[...]