Siemens HIPATH 8000 manuel d'utilisation

HiPath 8000 optiP oint 410 S V7.0 optiPoint 420 S V7.0 Administrator Manual[...]

Safety Precautions 2 S afety P r ecautions Important Notes • This eq uipment has been tested and f ound to comply with the limits f or a Class B digital device, pur suant to Part 1 5 of the FCC R ules. T hese limits are designed to pro vide reasonable pr otection against harmful in- terf erence when the equipment is operated in a commercial en vi[...]

Safety Precautions 3 An obligation to provide the r espective perf ormance f eatures only ex ists if expr essly agreed in the terms of contr act. Location of the T elephone • The telephone should be oper ated in a controlled en vironment with an ambient temperat ure between 5 °C and 40 °C (41 °F and 1 04 °F). • T o ensure good handsfree tal[...]

Safety Precautions 4 Labels The de vice conf orms to the EU guideline 1 999/5/EG, as at- tested by the CE mark. This device has been manuf actured in accordance with our certified environmental management s ystem (ISO 1 400 1). This process ensures that ener gy consumption and the use of primary ra w materials are k ept to a minimum, thus reduc- in[...]

5 Contents Content s Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . 15 About the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Symbols in the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

6 Contents Technical Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Session Initiation Protoc ol (SIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 SIP Functions . . . . . . . . . . . . . . . . . . . . . . . . [...]

7 Contents Multiline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Line key configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Configure Multiline Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Dial Plan Configuration an d Status . . .[...]

8 Contents Reset User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Clear ALL user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Survivability . . . . . . . .[...]

9 Contents Reset user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Change admin password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Restart terminal . . . . . . . . . . . . . . . . . .[...]

10 Contents Configuration download filename . . . . . . . . . . . . . . . . . . . . . . . . . 170 Config Server address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Config Update Account ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Config Update Authentication . . . . . . . . . . . . . . . . . . . [...]

11 Contents Forwarding Indicatio n. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 FTP account name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 FTP passive mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 FTP password . . . . . . . . . . . . . . . . . . . .[...]

12 Contents Line user ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Logoff Error Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Logoff Trap Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 MAC address . . . . . . . . . . . . . . . . [...]

13 Contents SIP server type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 SIP server validation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 SIP session timer val ue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 SIP session timer enabled . . . . . . . . . . .[...]

14 Contents Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 General Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Fault Finding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Display reported faults . . . . . . . . . . . . . . . . . .[...]

General Inform ation 15 General Information About the Manual The instr uctions within this manual will help you in administering and main- taining the entry / economy/econom y plus/standard/adv ance . The in- structions contain important information f or saf e and proper operation of the adv ance. Follo w them carefully t o av oid improper oper ati[...]

Step by Step General Information 16 S ymb ols in the Manual Shows administr ation tasks with menu paths at the adv ance and on the W eb Interface. Shows additional inf ormation about each parameter in the Alphabetical Ref erence. Shows the r elated web pages. Means that y ou are in the administration menu and y ou hav e already entered the correct [...]

General Inform ation 17 Step by Step Operating th e telephone n Lif t the handset (off-hook). t Replace the handset (on-hook). s Conduct a call. o Enter a telephone number or code. u or v Increase or reduce the v alue depending on the curr ent operating mode. optiP oint 4 1 0/420 econom y/econom y plus/stan- dard/adv ance : The opti on appears on t[...]

General Information 18 Intended Use The ad vance telephone is a desktop unit designed f or voice t ransmission and f o r connection to L AN. P rod uct I den tif ica tio n The identification details of y our telephone ar e given on the nameplate containing the exact product label and serial number on the bot tom of the base unit Æ page 20. Please h[...]

Installation 19 Installat ion Pre r e q u is i t e s The ad vance acts as an endpoint client on an IP telephon y network, and has the f ollowing network req uirements: • An Ethernet connection to a network with SIP clients and server s (re- quire d). • A Dynamic Host Configur ation Pr otocol (DHCP) server (optional). • Either a Call Control S[...]

Installation 20 Installing the Phone Connectors on the bot tom of the telephone entry S econom y S econom y plus S standard S advance S 1 Ethernet port f or LAN connection (optional with P oL * ) * P ower o ver L AN: If power is supplied over the LAN cable, no local power supply is required. 2 Handset connector 3 Connector f or a local power supply[...]

Installation 21 Starting up the opt iP oint 410/420 S V 7 .0 • Plug the short end of the handset cable into the handset and the other end into the connector 2 at the bot tom of the telephone and f eed the cable through the guide c hannel in the base unit. • Using the headset connector: Plug the jac k of the headset cable into connector 6 at the[...]

Installation 22 Mini S witch The def ault operation f or the mini switc h will be to auto negotiate transf er rate (1 0/1 0 0 Mb/s) and duple x method (full or half duplex ) with whate ver equipment is connected to the mini switc h. The sof twar e provides options to pr ev ent auto negotiation and specify the requ ired transf er rate and dup lex mo[...]

Installation 23 Start up P rocedure Start Power on Reboot Key 3 pressed? Application startet Netboot request DHCP activated? Using manual attitudes VLAN Discovery and L2 activated? L2 activated? DHCP Discover in untagged LAN DHCP successful? DHCP Discover in VLAN VLAN ID in Option 43? DHCP Discover in untagged LAN Registratio n Ye s No Successful? [...]

Using the opti Point 410/4 20 family S V 7.0 24 Using the optiP oint 410/420 family SV 7 . 0 P roperties of the optiP oint 410/420 T elephone Mo- dels This c hap ter gives y ou an ov erview of the optiP oint 41 0/420 telephone models and their properties T elephone Modes Y our administr ator can configure the optiP oint 41 0/420 econom y/ economy p[...]

Using the optiPoint 41 0/420 family S V7.0 25 Control panel Example: optiP oint 420 adv ance Ke ys f or phone set tings Microphone f or speakerphone Loudspeak er for open listening Dialog ke y for confirming a function Dialog ke ys f or scrolling thr ough functions Handset Dialing ke ypad Illuminated graphics display , 4 lines of 24 char acters eac[...]

Using the opti Point 410/4 20 family S V 7.0 26 Example: optiP oint 41 0 entry Keys for telephone set t ings Keyp ad Handset Speaker f or ring tones Key f i el d – freely progr ammable keys * LEDs[...]

Using the optiPoint 41 0/420 family S V7.0 27 Display and Dialog Keys The opti P oint 41 0/420 is provided with a f our -line (advance)/two-line (econ- omy/econom y plus/standard) display . In the normal operating mode, it dis- play s the basic menu where y ou make or receiv e telephone calls. optiP oint 41 0/420 advance optiP oint 41 0/420 economy[...]

Using the opti Point 410/4 20 family S V 7.0 28 Dialling Keypad The dialling k eypad of the adv ance is labeled with digits, let ters and some special c haracters. Y ou can ke y in let ters and special c haracters in the cor- responding input mode b y pressing the corr esponding ke y as often as is necessary until the requir ed let ter or the requi[...]

Using the optiPoint 41 0/420 family S V7.0 29 P rogrammable Key s The optiP oint 41 0/420 f amily is equipped with function ke ys which are user -programmable in two le vels (see User Manual). The function k ey "Stop/Escape" should not be programmed. F i ve of these k eys come already preassigned in the first lev el The types of the opt i[...]

Using the opti Point 410/4 20 family S V 7.0 30 Control Key s The tw o control k ey s v and u are located on the lef t side of the dialling ke ypad. Depending on the operating mode, y ou can vary the f ollowing set- tings: Operating mode v key u key Receiving a call R educe the volume of the ringer tone Increase the v olume of the ringer tone Hands[...]

Phone Features 31 Phone Features P rotocol support The econom y/economy plus/standard/adv ance supports the follo wing pro- tocols: • Æ SIP (RFC 3261 compliance) • Æ SDP • Æ TCP/ Æ UDP • Æ FTP • Æ SNMP • Æ SNTP • Æ HTTP • Æ RTP / Æ RT C P • Æ DNS • Æ DHCP • Æ EAP (802. 1X) • Quality of service in accor dance wit[...]

Phone Features 32 Speec h • Support for G7 1 1 (U and A Law), G723 and G729 • Configurable Jit ter buf f er suppor t • High Quality speaker phone functio nality • G7 1 1 Silence Suppression • Audio codec G.722 of f ers a wider audio bandwidth r esulting in major impro vement in the r epresented speec h quality . Call Features • Call Rej[...]

Phone Features 33 DTMF The phone pr ovides 2 mec hanisms for t ransmit ting Æ DTMF information, inband and DTMF in RTP (see RFC 28 33). The phone does not support out- band DTMF through SIP messaging. There ar e no configuration parame- ters on the phone whic h control the use of DTMF . A process of negotiation is used during call-set up to determ[...]

Technical Overview 34 T echnical O verview S ession Initiat ion Pr ot ocol (SIP) Overview The Ses sion Initiation Pr otocol (SIP) is a A SCII-based signalling protocol used f or establishing sessions in an IP network. A session could be a sim- ple two-w a y telephone call or it could be a collaborativ e multi-media con- f erence session. Like other[...]

Technical Overview 35 Components in a SIP system Configuration e x ample with additional components Æ page 36 optiPoint 400 SIP LAN Switch PC SIP gateway C lients S erve r PC SIP server (proxy, redirect, registrar) DHCP server SNTP server Messaging server SNMP server FTP server WAN PSTN optiPoint 410 SIP[...]

Technical Overview 36 SIP Components SIP is a peer -to-peer protocol. The peers in a session ar e called user agents (U As). SIP Clients SIP clients include the f ollowing: • T elephones — Ac t as UA S and U AC. The ad vance can initiate SIP r e- quests and respond to requests. • Gatew ay s — Pro vide call control. Gatew ays pr ovide many s[...]

Technical Overview 37 Registration Registr ation is the process b y whic h centraliz ed SIP Server/R egistrars be- come aw are of the existence and r eadiness of an endpoint to mak e and receiv e calls. T he phone supports a number of configuration par ameters to allow this to happen. Registr ation can be authenticated or un-authenticated depending[...]

Technical Overview 38 IP Network P rotocols DHCP The Phone contains a D ynamic Host Configuration P rotocol (DHCP) client that supports automatic configuration of v arious parameter s. If DHCP is enabled in the phone, the phone will try to obt ain the f ollowing options that are essential f or the configuration of its Ethernet interf ace au- tomati[...]

Technical Overview 39 VLAN disco very per DHCP An additional use f or DHCP in the phone is the Æ VLAN discov ery per DHCP f eature. T his allows the phone to disco ver its VL AN from a DHCP server in th e untagged LAN. Af ter discov ering its VLAN the phone starts its standard DHCP process within that discov ered VLAN to configure itself from the [...]

Technical Overview 40 Using V end or Classes A "V endor Class" is used to mak e sure that vendor -related inf ormation is only sent to the telephones (instead of sending it to all other terminal de- vices as w ell). By using a vendor class, v endor information elements f or each v endor class can be sent to all devices of this v endor cla[...]

Technical Overview 41 DNS The phone uses Æ DNS services pr ovided the phones oper ating sy stem to perf orm the fol lowing: • Resolv e the IP address of server s that hav e been configured as names (DNS A,AAAA records). • Resolv e the IP address of the domain part of user s called by URL (DNS A,AAAA recor ds). • Identify the location of serv[...]

Technical Overview 42 DNS SR V The phone supports the use of DNS SRV recor d lookups to allow SIP serv- ers to be located. This mec hanism is described in det ail in RFC 3263 - Lo- cating SIP Server s. If the location to whic h a SIP message is to be sent is defined as a name as opposed to an IP address a DNS SRV lookup will be performed. An e x - [...]

Technical Overview 43 SN TP The phone support Æ SNTP. The SNTP serv er address can be supplied via DHCP or manually configured Æ page 21 9. If the SNTP serv er address is av ailable the server will be queried f or the time. If a serv er address is not configured the phone will look f or SNTP broadcasts and set up the time ac- cordingly , if th es[...]

Technical Overview 44 IP Network Configur ation Routing The phone allo ws a default route to be configured to al low access to Serv- ers on a dif f erent subnet to the one in whic h the phone resides. In addition it is possible to con figure 2 additiona l r outes. Eac h route consists of a IP address, gate wa y and mask. Virtual LAN (VLAN) VLAN or [...]

Technical Overview 45 VLAN support The phone can be configured as a Æ VLAN a war e endpoint by enabling VLAN support via the configur ation menus. Th e f ollowing VLAN related configurations can be ac hiev ed: • Manually configured L2 VL AN only . • Manually configured L2 VLAN and QoS . • Automatically disco vered VL AN and manual QoS. T o c[...]

Technical Overview 46 Quality of S ervice (QoS) Modern networks can be used t o pro vide various Qualities of Service to network endpoints based upon the importance of the endpoint and its generated traf fic. Quality of Service is a term used to describe this catago- risation of network traf fic in networks based on the importance of the data and t[...]

Administration Interfaces 47 Administration Inter faces Y ou can configure the optiP oint 41 0/ 420 by using an y of the follo wing methods. Phone Menu F or direct configuration of an optiP oint 41 0/420 entry economy/ economy plus/standar d/adv ance S V7 .0. Access to the phone is requir ed. The dialli ng-ke ypad, the two-line disp la y and the ha[...]

Basic Administrati on 48 Basic Administr ation The phone is factory pr econfigured to allo w for a minimum of configuration activites requir ed on the unit itself . A number of parameters can be config- ured centrally b y using a DHCP server . When the phone is connected to the network it will r eact as f ollow s: • If your netw ork use a DHCP se[...]

Basic Administra tion 49 Diagnostics menu The f ollowing steps descri be the access to the optiP oint 41 0/ 420 economy/econom y p lus/standard/adv an ce diagnostics menu, starting from idle state. 1 . Select the menu „05=Setup“ b y pressing the ke y > sev eral times. Confirm with the k ey : . 2. Select the diagnostics menu by pres sing the [...]

Basic Administrati on 50 Basic Configur ation optiP oint 410/420 ec onomy/economy plus/standard/adv ance Configuration using DHCP Serv er The optiP oint 41 0/420 is f a ctory-configur ed to hav e an IP address automat- ically assigned to it b y the DHCP server as soon as it’ s connected to LAN. If your netw ork use a DHCP serv er , the telephone [...]

Basic Administra tion 51 Manual Configuration If your netw ork does not use a DHCP serv er , you must disable the DHCP IP assignment manually and specify t he phone ’ s IP address and subnet mask and the network gate way IP address (def ault route) f or the phone. In this case the f ollowing parameter s have to be configur ed: If you w ant to use[...]

Basic Administrati on 52 After reboot Af ter reboot the f ollowing parameter s hav e to be configured: Pa ra m e t e r Phone path (Menu Æ page 1 48) W e b Interface path (Menu Æ page 1 1 0) Te r m i n a l Number Æ page 224 - 02=Sy stem - 0 1=T erminal Number (chan ge terminal number) - SIP environ ment - T erminal number (enter terminal num ber)[...]

Basic Administra tion 53 Step by Step optiP oint 410 entry Configuration using DHCP Serv er The opti P oint 41 0/420 is factory -configured to hav e an IP address automatically assigned to it b y the DHCP server as s oon as it’ s connected to LAN. If your netw ork use a DHCP serv er , the telephone will try to get its IP Address, IP A ddress Mask[...]

Step by Step Basic Administrati on 54 Manual Configuration If your netw ork does not use a DHCP server , you must disable the DHCP IP assignment manually and specify the phone ’ s IP address and subnet mask and the net- work gatew ay IP addr ess (def ault route) f or the phone. Entering the administration area e d g P ress the k ey s simultaneous[...]

Basic Administra tion 55 Step by Step df Enter code. o Enter terminal mask of the optiP oint 41 0 entry (to edit Æ Seite 1 60). r T erminate the operation. Pr ess 1 st function ke y . dg Enter code. o Enter the default Rout e of the optiP oint 41 0 entry (to edit see Æ Seite 1 60). r T erminate the operation. Only if you are w orking in a Virtual[...]

Basic Administrati on 56 Af ter reboot the f ollowing parameter s hav e to be configured: Pa r a m e t e r Web Int erface path (Menu Æ page 1 1 0) Te r m i n a l N u m b e r Æ page 224 - SIP en viro nment - T erminal number (enter terminal number) SIP User ID Æ page 21 8 - SIP en viro nment - SIP user ID (enter ID) SIP P assword Æ page 21 5 - S[...]

Extended Admini strati on 57 Extended Administration Configure Netw ork P arameters T o access a SIP server as an IP client some network related inf ormation hav e to be configured. Network Addresses Depending on the SIP network envir onment dif f erent changes ar e necessary Æ page 48. Pa r a m e t e r Phone path (Menu Æ page 1 48) W e b Interf [...]

Extended Administration 58 Quality of S ervice (QoS) By c hanging the Quality of Service parameter y ou can af fect the speec h quality results. F urther speec h quality parameter s see Æ page 93. QoS Configuration Primary D NS IP Addr ess Æ page 207 - 0 1=Network - 08=Prim DNS IP addr (chan ge IP address) - Netwo rk IP and routin g - Primary DNS[...]

Extended Admini strati on 59 VLAN Set tings Laye r 3 Signalling (only if L3On) Æ page 1 93 - 0 1=Network - 06=QoS - 4=L3 Signalling (select value) - Quality of Service - La yer 3 Signalling (select La yer 3 Sig nalling value) Laye r 2 V o ic e (only if L2On) Æ page 1 94 - 0 1=Network - 06=QoS - 5=L2 V oice (enter V alue) - Quality of Service - La[...]

Extended Administration 60 Configure LAN P orts Pa ra m e t e r Phone path (Menu Æ page 1 48) W e b Interface path (Menu Æ page 1 1 0) LAN/PC P ort Setting Æ page 1 94 - 0 1=Network - 1 0=LAN port settin gs or - 1 1=PC por t set tings (select port setting) - LAN port settings - LAN port 1 (LAN) or - LAN port 2 (PC) (select port sett ing) Changin[...]

Extended Admini strati on 61 Configure S ystem Information T o be granted access to a SIP Serv er some terminal and SIP related inf or- mation hav e to be configured. T erminal Details F irst of this the SIP serv er has to be configur ed. Pa r a m e t e r Phone path (Menu Æ page 1 48) W e b Interf ace path (Menu Æ page 1 1 0) Te r m i n a l Numbe[...]

Extended Administration 62 SIP Specific Configuration Pa ra m e t e r Phone path (Menu Æ page 1 48) W e b Interface path (Menu Æ page 1 1 0) SIP Routing Æ page 21 6 - 02=Sy stem - 04=SIP Routing (select routing) - SIP environ ment - SIP routing (select routing) Outbound Pro xy Æ page 205 - 02=Sy stem - 05=Outbound Pr oxy (switch on/of f) - SIP [...]

Extended Admini strati on 63 SIP serve r type Æ page 21 6 - 02=System - 31=SIP Ser ver type (select type) - 1=HiQ/HiPath 8000 - 2=Broadsof t - 3=Sylantro - 4=Other - SIP en viro nment - SIP serv er type (select type) SIP Realm Æ page 21 5 - 02=System - 09=SIP R ealm (change r ealm name) - SIP en viro nment - SIP re alm (enter realm name) SIP User[...]

Extended Administration 64 SIP Features Pa ra m e t e r Ph o n e p a t h (Menu Æ page 1 48) W e b Interface path (Menu Æ page 1 1 0) Call handling options Au t o a n s w e r Æ page 21 4 Y - 2=Configur ation - 32=Auto an swer (mark to be enabled) - SIP f eatur es - A uto ans wer (mark to be enabled) B e e p o n Au t o a n - swer Æ page 21 5 Y - [...]

Extended Admini strati on 65 Call park (only with S ylantro Serv ers) Call park URI Æ page 1 69 - 02=System - 38=Call Park URI (enter URI) - SIP f eatur es - Call park URI (enter URI) Call pickup URI Æ page 1 69 - 02=System - 39=Call Park Pic kup URI (enter URI) - SIP f eatur es - Call pickup URI (enter URI) Tr a n s f e r o n Ringing Æ page 226[...]

Extended Administration 66 Miscellaneous Pa ra m e t e r Phone path (Menu Æ page 1 48) W e b Interface path (Menu Æ page 1 1 0) Emerg ency Number Æ page 1 85 - 02=Sy stem - 1 4=Emergency No. (chan ge emergenc y number) - SIP environ ment - Emergenc y number (enter emergenc y number) V oicemail Number Æ page 228 - 02=Sy stem - 1 5=V oice mai l N[...]

Extended Admini strati on 67 Configuring Date and T ime If the DHCP server in y our network pro vides inf ormation about the SNTP server access, the date and time is automatically sho wn on the phone. If the DHCP server in y our network does not pro vide a SNTP address y ou hav e to set the SNTP address manually . If no SNTP server is in your netw [...]

Extended Administration 68 Multiline Line key c onfiguration In line ov erview menu you can configur e lines and an assign lines to ke ys. It suf fices to assign one line to a k ey f or to go in multiline operation. Pa ra m e t e r Phone path (Menu Æ page 1 48) W e b Interface path (Menu Æ page 1 1 0) Line Æ page 1 96 (not applicable) - F unckti[...]

Extended Admini strati on 69 Configure Multiline Operation Hunt ranking Æ page 1 99 - 02=System - 28=Ke yset - 1=Line select a line - 1=Rank (enter Rank 1 to 1 0) Line ke y configuration dialog - Hunt ranking (select order) User ID Æ page 20 1 (not applicable) Line k e y configuration dialog - User ID (enter ID) Pa s s wo rd Æ page 200 (not appl[...]

Extended Administration 70 Dial Plan Configuration and Status T erminating line preference Æ page 224 - 02=Sy stem - 28=Ke yset - 06=T erm line pref (select line pref erence) - Multil ine opera tion - T erminating line pref erence (select line pref erence) Line action mode Æ page 1 97 - 02=Sy stem - 28=Ke yset - 07=Line action mode (select line a[...]

Extended Admini strati on 71 Dialling P roperties Only used with optiP oint 41 0/420 ad vance/standard Direct Station Select (DSS – HiP ath 80 0 0 only) Each DSS k ey will be a special variant of a line k ey . The configuration spec- ifies whether a line k ey will be a DSS k ey or a normal multiline k ey . The s ys- tem operation and pr otocol of[...]

Extended Administration 72 DSS key configur ation Each DSS k ey will be configured similarly to a Ke yset line ke y and will re- quire the f ollowing to be specified f or the line: • SIP URI of the primary line at the DSS target • SIP R ealm • SIP User ID • SIP P assw ord The r emaining line configuration items will be f orced to specific v[...]

Extended Admini strati on 73 Feature Access Pa r a m e t e r Phone path (Menu Æ page 1 48) W e b Interf ace path (Menu Æ page 1 1 0) Fea tu re Ac ce ss Æ page 1 85 - 02=S ystem - 37=F eature Access Select one of the options f or to enable oder disable - 0 1=Call Hold Explicit - 02=Call Deflecti on - 03=Call Fo rwarding - 04=Log F o rwarded Calls[...]

Extended Administration 74 Funct ion Key assignments S oftware Update/T ransf erring Files The optiP oint 41 0/420 is capable of transf erring files using the Æ FTP pro- tocol. This f eatur e can be used to update the phone sof t ware , download a music file and up - or download the phone's configuration file. The phone acts as a FTP client a[...]

Extended Admini strati on 75 F TP S erver Requirements Ther e are no specific r equirements on the functionality of the FTP server to be used. Any FTP serv er providing standard functionality will do. There is a v ariety of server s av ailable including free w are on the internet. Please read the documentation f or the FTP softw are f or details of[...]

Extended Administration 76 Upload Configuration File The opt iP oint 41 0/420 allows y ou to upload the phones configur ation file. Uploading will be done in the binary f ormat to the FTP download server with its common set tings. The fix ed name of file whic h will be uploaded is opti400c without an extension. Downloading Files If you w ant to dow[...]

Extended Admini strati on 77 u v P ress this ke ys to change the f older lev el (plus: subordinately f older , minus: superordinately f older ). : Pr ess this ke y to star t download. Specify and download application file Specify and download configuration file Specify and download hold music file Af ter the download is completed it will cause the [...]

Extended Administration 78 Specify files using with DSM f or download Download serv er address see Æ page 75 Pa ra m e t e r Phone path (Menu Æ page 1 48) W e b Interface path (Menu Æ page 1 1 0) LD AP T emplate Æ page 1 95 - 03=File transf er - 1 7=LD AP T e mplate filena- me (chan ge file name) - File transf er - LD AP template filename (ente[...]

Extended Admini strati on 79 Applications LD AP Server S ettings Only applicable with optiP oint display module. Java P roxy Only applicable with optiP oint display module. Pa r a m e t e r Phone path (Menu Æ page 1 48) W e b Interf ace path (Menu Æ page 1 1 0) LD AP server Æ page 1 94 LD AP port Æ page 1 94 - 02=Sy stem - 35=LD AP - 1=LD AP Se[...]

Extended Administration 80 Address Book S ett ings Only applicable with optiP oint display module. Pa ra m e t e r Phone path (Menu Æ page 1 48) W e b Interface path (Menu Æ page 1 1 0) Addr ess Book serv er addre ss Æ page 1 62 (not applicable – to enter da- ta, u se optiP oint display module Contacts) - Applicat ions - Address Book - Address[...]

Extended Admini strati on 81 W AP Settings Only applicable with optiP oint display module. Pa r a m e t e r Phone path (Menu Æ page 1 48) W e b Interf ace path (Menu Æ page 1 1 0) WA P m o d e Æ page 229 - 02=Sy stem - 34=W AP - 1=W AP mode select - 1=WSP or - 2=HTTP - Applications - W AP Settings - W AP mode (select W AP mode) WA P s e r v e r [...]

Extended Administration 82 Po r t N u m b e r i n g The phone will pr ovide the ability to configure an y TCP or UDP port number that is currently fixed, with the ex ception of: •S N M P •S N T P •D N S •W A P P u s h • W AP Push secure. The table below gives the port addresses that will be configurable. T he ta- ble also shows the def au[...]

Extended Admini strati on 83 The port numbers and port base numbers will be configurable via the W eb pages and by the DL S. Note that c hanging the v alue of a port number may req uire the phone to rest a rt . DHCP Client port 68 Default BO O TP por t numbers. Not config - urable FTP 21 TFTP 69 Not configurable LD AP 389 389 WA P 2948 2948 WAP p u[...]

Extended Administration 84 Configuration Management During "Initialising" the phone will at tempt to contact a configuration serv er to determine if a configurat ion update is req uired. The pho ne automatically contacts an FTP config server and do wnloads 2 XML configuration files in whic h phone-specific parameters ma y hav e been autom[...]

Extended Admini strati on 85 Example S ystem-wide configuration file <?xml ver sion = "1 .0" encoding = "utf-8" ?> - <Message> <Action>W riteItems</Action> <ItemList> <Item name = "sy stem-config-ver sion">2005.0 7 . 1 9 05:39 GMT</Item> <Item name = "admin-pw d"&g[...]

Extended Administration 86 Down load Configuration file do wnload By default, the tel ephone chec ks the FTP server f or an account called "con- fig" using the passwor d "config" (f or details on the plug & play set tings, please ref er to the "Configuration Management Set tings" dialog of the tele- phone's we[...]

Extended Admini strati on 87 Automatic software download A configuration file can contain a <w rite item="f tp-app-file"> element, whic h contains the file name of the sof tware v ersion to be used. The phone will treat this dif f erently from other <write> elements. If the file name is the same as the file name of the sof twa[...]

Extended Administration 88 Specify configuration update file Pa ra m e t e r Phone path (Menu Æ page 1 48) W e b Interface path (Menu Æ page 1 09) Configur ation update che ck fo r u pd ate Æ page 1 69 - 1 2=Config Update - 0 1=Chec k f or update (confirm to start the che ck manualy) - Configuration management - Check f or updates (confirm to st[...]

Extended Admini strati on 89 Configuration update username Æ page 1 73 - 1 2=Conf ig Update - 02= Ftp DL P arams - 05=Username (enter user name) - Configurati on management Set tings - Non-secure configuration download (FTP) - FTP username (enter user name) Configuration update Pa s s wo rd Æ page 1 72 - 1 2=Conf ig Update - 02= Ftp DL P arams - [...]

Extended Administration 90 Configur ation update P eriodic Timer Æ page 1 72 - 1 2=Config Update - 07=P eriodic T i mer (enter time in seconds) - Configur atio n management - Settings - Common set tings (H TTPS and FTP) - Af ter registr ation chec k for updates every n seconds (enter time in seconds) Configur ation update Unregis tration Timer Æ [...]

Extended Admini strati on 91 Display Upload/Download Status Bef ore you transf er a file, it could be useful to ha ve a look at the current status of transf erre d files. Display Application V ersion If you w ant to update the optiP oint 41 0/420 Æ page 7 4 y ou should find out the current v ersion of the application sof tware Æ page 94. Pa r a m[...]

Extended Administration 92 Reset Music on Hold to default mus ic Set the customized (do wnloaded) hold music to default. Use SNMP SNMP S erver Configuration Pa ra m e t e r Phone path (Menu Æ page 1 48) W e b Interface path (Menu Æ page 1 1 0) Default music Æ page 1 7 4 - 03=File transf er - 1 5=Default music (select Reset or Cancel) (not applic[...]

Extended Admini strati on 93 V iew SNMP Errors Change Speec h P arameters Pa r a m e t e r Phone path (Menu Æ page 1 48) W e b Interf ace path (Menu Æ page 1 1 0) MIB2 Discards Æ page 1 82 > - 1 0=MIB2-Discards - SNMP - SN MP M IB2 e rrors MIB2 Err Count Æ page 1 91 > - 1 1=MIB2 err count - SNMP - SN MP M IB2 e rrors Pa r a m e t e r Phon[...]

Extended Administration 94 Configure Ri nger S ett ings Audio/V isual Indications This set ting is used to setup Alert Indications that can be used to dif f eren- tiate between cal l types. Display stat ic Phone Information Pa ra m e t e r Phone path (Menu Æ page 1 48) W e b Interface path (Menu Æ page 1 1 0) Alert Indication s Æ page 1 63 - 1 1[...]

Extended Admini strati on 95 P erform Diagnost ic T ests Non user -assist ed diagnostic test s These types of diagnostic tests do not requir e assistance from a local user . Pa r a m e t e r Phone path (Menu Æ page 1 48) W e b Interf ace path (Menu Æ page 1 1 0) PING T est Æ page 207 > - 07=PING (change or select IP ad- dress 1 ) 1 or host na[...]

Extended Administration 96 User -assist ed diagnost ic tests These types of diagnostic tests req uire a local user to confirm the result at the optiP oint 41 0/420. S ecurity settings Once a particular test has been started, the local user will assume full control of the test (using the ke ypad) until the test is terminated. Pa ra m e t e r Phone p[...]

Extended Admini strati on 97 Restart the optiP oint 41 0/420 P er form a Restart to opti P oin t 41 0/420 S V7 . 0 display phones Resta rt by Hardware Remo ve the network connection Æ page 20 f or about 5 seconds and re- plug the connection. Restart b y sof twar e Vi ew Date and Time of Last Restart P er form a Restart to opt iP oint 410 /entry Re[...]

Extended Administration 98 Restore Factory Settings optiP o int 41 0/420 S V7 .0 display phones The f ollowing procedur e can be inv oked in order to reset the optiP oint 41 0/ 420 /economy/econom y plus/standard/adv ance bac k to its defa ult factory set tings. T o perf orm a factory reset: • Remo ve the LAN connection () Æ page 20. • T ake t[...]

Extended Admini strati on 99 Change Administr ator P asswor d Reset User P assw ord Clear ALL user data Po r t C o n t r o l Pa r a m e t e r Phone path (Menu Æ page 1 48) W e b Interf ace path (Menu Æ page 1 1 0) Admi n Pas swo rd Æ page 1 63 - 08=Admin password (change pass word) - Change administrator pass- word (enter current and ne w pass- [...]

Extended Administration 100 Survivability The surviv abilit y f eature will allo w the SIP User Agent to register with a backup SIP P roxy whic h will be used to mak e and receiv e calls when the primary SIP P ro xy fails or is not reac hable due to a network f ailure. The pr ime reason f or this f eat ure is to maintain basic call functionality wh[...]

Extended Admini strati on 101 Behaviour r egarding the Surv ivability settings Please make sure all par ameters are set completely and accurately . Backup Serv er not entered and activat ed • B ackup I P address or DNS name: – No IP address w as entered ( Æ page 21 9 , Æ page 1 47) • Bac kup registration: – The Chec kbox f or the "Ba[...]

Extended Administration 102 User Mobility (Hipath 80 0 0) Pa ra m e t e r Phone path (Menu Æ page 1 48) W e b Interface path (Menu Æ page 1 1 0) Unauth Logof f Tr a p Æ page 226 -1 7=User mobility - 02=Unauth Logof f trap (enable/disable) - User Mobilit y - Send trap on unauthorised logof f attempt (enable/disable ) Logof f T rap Delay Æ page 2[...]

Extended Admini strati on 103 SIP S ecurity Configuration Overv ie w Aim: secure voice tr ansmission The aim of SIP security configuration is secure v oice transmission be- tween telephones. Prerequisi te: secure signal trans mission Secure signalling must fir st be pro vided for , in order to f acilitate secure voice tr ansmission. Additional se c[...]

Extended Administration 104 Addi tional f eature: co ntinuous connection v erification This mec hanism is used to chec k whether there is still a TL S connection, also then when the phone is not in use. If it determines that the original server is not reac hable, the phone can switc h to a redundant serv er (if e.g . DNS-SRV is used). T his reduces[...]

Extended Admini strati on 105 Settings via DLS If you pref er DL S configuration, set tings are perf ormed in the SIP Settings tab in the IP Phone Configuration/V OIP Security area, and[...]

Extended Administration 106 in the SIP Registration 1 tab in the IP Phone Configuration/Gat ewa y/ Serv er area:[...]

Extended Admini strati on 107 HiP ath 800 0 settings : Via A ssistant Common Management port al: if the Registr ation T ype is set to Dy namic, only the T ransport T ype must be set to TL S: Handling server certificates These certificates are used f or server authentication. Using the standard HiP ath 800 0 certificate The r oot certificate root.pe[...]

Extended Administration 108 7 Att ention Ther e are two w ays to delete the certificates. Either a f actory reset of the phone will delete the certificate or the certificate must be de- leted in the DL S, then the empty cer tificate must be activated and finally sav ed so that the change is send to the phone.[...]

Web Interface 109 W eb Inter face Establishing the Conne ction t o the Phone Y ou can display and configure de vice and network inf ormation for the optiP oint 41 0/420 /economy/econom y plus/standard/advance S V7 .0 and the optiP oint 41 0 entry S V7 .0 through the W eb Interface. Y ou can access the W eb Interf ace using one of the f ollowing web[...]

Web Interface 110 A screen lik e the f ollowing home page appears: Access to the W eb Inter face Administrator Menu The f ollowing steps describe the access to the administrator menu, start- ing from the home page of the optiP oint 41 0/420. 1 . Click on the link "A dministration". T he f ollowing login dialog appears: 2. Enter the admini[...]

Web Interface 111 Administrations Menu (optiP o int 410/420 adv ance st andard) Admi nistrat or menu F ault Inv estigatio n z General Information z Trace Configuratio n z Network IP and Routing z T race View z System z Simplifi ed trace page { SIP envi ronment z FTP Client { SIP features z Exception Data z Quality of service z Windview Configurati [...]

Web Interface 112 Administrations Menu (opt iP oint 410 entry/economy) Admi nistrat or menu F ault In vesti gation z General Informatio n z Trace Configuration z Network IP and Routing z Trace View z System z Simplified trace page { SIP environment z FTP Client { SIP features z Exception Data z Quality of service z Windview Configur ation z File tr[...]

Web Interface 113 We b Pa g e s If DNS is applicable Æ page 41, the fields for entering the IP addresses on the f ollowing web pages hav e the addition" or DNS name": • Æ SIP envir onment • Æ File transf er • Æ T ime and date • Æ SNMP • Æ Non user -assisted tests General information Display static Phone Inf ormation Æ pag[...]

Web Interface 114 Network IP and r outing Network A ddresses Æ page 57[...]

Web Interface 115 SIP environment Configure S ystem Inf ormation Æ page 61[...]

Web Interface 116 SIP features SIP F eatures Æ page 64 T ransf er on Ringing[...]

Web Interface 117 Quality of Service Quality of Service (QoS) Æ page 58[...]

Web Interface 118 File transfer optiP oint 41 0/420 standard/adv ance Sof t war e Update/T ransf erring Files Æ page 7 4[...]

Web Interface 119 optiP oint 41 0/420 econom y/economy plus and optiP oint 41 0 entry Sof t ware Update/T rans f erring Files Æ page 7 4[...]

Web Interface 120 Time and date Configuring Da te and T ime Æ page 67[...]

Web Interface 121 SNMP Use SNMP Æ page 92 Speech Change Speec h P arameters Æ page 93[...]

Web Interface 122 Ringer settings Configure Ringer Set tings Æ page 94[...]

Web Interface 123 LAN port settings Configure L AN P orts Æ page 60 1 Only used wit h optiPoint 410/4 20 standard/advance Multiline operation Multiline Æ page 68 1[...]

Web Interface 124 Fun cti on k ey s F unction Ke y assignments Æ page 7 4[...]

Web Interface 125 Function k ey "Select a function" optiP oint 41 0/420 advance/standar d Ke ys can be lock ed by A dministrator f or the user can ’t c hange the con- tents. Example: F unction Key assignments Æ page 7 4[...]

Web Interface 126 Function k ey "Select a function" optiP oint 41 0/420/economy/ econom y plus[...]

Web Interface 127 Function k ey "Select a function" optiP oint 41 0 entry Function k ey "Select a function" optiPoint 420 See also Æ F unction key "Select a function" optiP oint 420 F unction Key assignments Æ page 7 4[...]

Web Interface 128 Function k ey "Line ke y" optiP oint 41 0/420 advance/standar d Multiline Æ page 68[...]

Web Interface 129 Function k ey "Line ke y" optiPoint 41 0/420 eco nomy/econom y plus and optiP oint 41 0 entry Function k ey "Selected dialing" F unction Key assignments Æ page 7 4[...]

Web Interface 130 Function k ey "Repertory dial" F unction Ke y assignments Æ page 7 4 Function k ey "Featu re T oggle" F unction Ke y assignments Æ page 7 4 Function k ey "DSS" Precondition : A line k ey has to be configured bef ore. F unction Ke y assignments Æ page 7 4[...]

Web Interface 131 Function k ey „HotDesking“ The k ey can only be configured if the telephone has been preset in the Hi- P ath 800 0 as guest telephone by the adminstrator . F or more Inf ormation see user manual. Dial plan Dial Plan Configuration and Stat us Æ page 70[...]

Web Interface 132 Dialling P roperties optiP oint 41 0/420 adv ance/standard Dialling Properties Æ page 7 1[...]

Web Interface 133 Feature Access optiP oint 41 0/420 standard/adv ance (example) optiP oint 41 0/420 economy/econom y plus (example) 1 Only used wit h optiPoint 410/4 20 economy plus 1[...]

Web Interface 134 optiP oint 41 0/420 entry (example) F eature A ccess Æ page 73 User Mobility User Mobility (Hipath 80 00 ) Æ page 1 02[...]

Web Interface 135 Configuration Management Configuration manag ement settings Specify configuration update file Æ page 88[...]

Web Interface 136 Check f or updates Specify configuration update file Æ page 8 8 Configuration Management Log file Specify configuration update file Æ page 8 8 This log file shows er rors if o ccour while using XML f or configuration. Applications (opti P oint 410/420 standard/adv ance) Director y Applications Æ page 79[...]

Web Interface 137 Addr ess Book Addr ess Book Æ page 1 62 WA P W AP Sett ings Æ page 81[...]

Web Interface 138 Upload configur ation Sof t war e Update/T ransf erring Files Æ page 7 4 Download application Sof t war e Update/T ransf erring Files Æ page 7 4 Download c onfiguration Sof t war e Update/T ransf erring Files Æ page 7 4[...]

Web Interface 139 Download hold music Sof t ware Update/T rans f erring Files Æ page 7 4 Non user -assist ed tests Non user -assisted diagnostic tests Æ page 95[...]

Web Interface 140 User -assist ed test s User -assisted diagnostic tests Æ page 96 optiP oint 41 0/420 standard/adv ance optiP oint 41 0/420 econom y/econom y plus and optiP oint 41 0 entry Not used with optiP oint 41 0 entry[...]

Web Interface 141 RTP Statist ics Thes e parameter s are use d f or de velopme nt only .[...]

Web Interface 142 QoS Data Collection Thes e parameter s are used f or dev elopment only .[...]

Web Interface 143 Session data Thes e parameter s are use d f or de velopme nt only . Æ page 1 42 Reset user passwor d Reset User P asswor d Æ page 99[...]

Web Interface 144 Change admin passw ord Change Administr ator Pass wor d Æ page 99 S ecurity Security settings Æ page 96 Restart terminal Restart the optiP oint 41 0/420 Æ page 97 Clear ALL user data Clear ALL user data Æ page 99[...]

Web Interface 145 Restore factory settings Restor e F actory Set tings Æ pa ge 98 P ort Control P ort Control Æ page 99[...]

Web Interface 146 FPN P ort Settings Only av ailable in W eb Interf ace[...]

Web Interface 147 Fault Investiga tion A vailable tra cing menus: • T race Configuration •T r a c e V i e w • Simplified trace page • FTP Client • Exception Da ta • Windview Configuration • SIP U DP T race F or information ho w to trace the optiP oint 41 0/420 please ref er to the T rac- ing guide. Æ page 1 1 1 or Æ page 1 1 2 Survi[...]

Phone Menu 148 Phone Menu F urther information about access ing the administrator menu see Æ page 48. Phone Menu Structure Ov erview optiP oint 410/420 ec onomy/economy plus/st andard/adv ance The A dministration and Diagnostics options in the Setup menu are permanently not shown b y using the < and > key s to navigate. Entry to these menus [...]

Phone Menu 149 | | | | |--- 3=L3 V oice? L3 hav e to be activated | | | | |--- 4=L3 Signalling? L3 hav e to be activated | | | | |--- 5=L2 V oice? L2 hav e to be activated | | | | |--- 6=L2 Signalling? L2 hav e to be activated | | | | |--- 7=L2 Default? L2 hav e to be activated ||||| - - - 8 = V L a n I D ? 0 ||||| - - - 9 = V L A N d i s c o v e r[...]

Phone Menu 150 |||| - - - 1 0 = S I P U s e r I d ? Æ Number Editor |||| - - - 1 1 = S I P P a s s w o r d ? Æ Pas s w or d E d i t o r |||| - - - 1 2 = S I P S e s s i o n T i m e r ? O f f Æ S witch Editor |||| - - - 1 3 = S I P S e s s i o n T i m e ? 3 6 0 0 Æ Number Editor |||| - - - 1 4 = E m e r g e n c y N o . ? Æ Number Editor |||| - [...]

Phone Menu 151 | | | |--- 35=LD AP? Not economy/e conomy plus ||||| - - - 1 = L D A P S e r v e r A d d r e s s ? ||||| - - - 2 = L D A P S e r v e r P o r t ? ||||| - - - 3 = E x t e r n a l C o d e ? ||||| - - - 4 = I n t e r n a t i o n a l P r e f i x ? ||||| - - - 5 = C o u n t r y C o d e ? ||||| - - - 6 = N a t i o n a l P r e f i x ? ||||| [...]

Phone Menu 152 |||| - - - 4 9 = S I P S e r v e r V a l i d a t e ? ||| - - - 0 3 = F i l e t r a n s f e r ? |||| - - - 0 1 = D L a p p l i c a t i o n ? |||| - - - 0 2 = D L c o n f i g ? |||| - - - 0 3 = U L c o n f i g ? |||| - - - 0 4 = D L D S M L o g o ? Not econom y/economy plus |||| - - - 0 5 = D L h o l d m u s i c ? |||| - - - 0 6 = D L [...]

Phone Menu 153 ||||| - - - 0 1 = I n d i c a t i o n 1 ? | | | | |--- ... ||||| - - - 1 5 = I n d i c a t i o n 1 5 ? |||||| - - - 1 = I d e n t i f i e r ? Æ T ext Editor |||||| - - - 0 = E n d ? ||||| - - - 0 0 = E n d ? |||| - - - 0 = E n d ? | | |--- 1 2=Config Update? | | | |--- 0 1=Chec k UD Config.? | | | |--- 02=Ftp DL P arams? | | | | |--[...]

Phone Menu 154 ||| - - - 0 5 = R A M t e s t ? ||| - - - 0 6 = R O M t e s t ? ||| - - - 0 7 = P I N G ? |||| - - - 0 1 = U s e r s p e c i f i e d I P ? Æ IP N umber Editor |||| - - - 0 2 = S I P S e r v e r I P ? |||| - - - 0 3 = S I P R e g i s t r a r I P ? |||| - - - 0 4 = S I P G a t e w a y I P ? |||| - - - 0 5 = D L s e r v e r I P a d d r[...]

Phone Menu 155 Edit ors T ext Editor Display e xample of the text editor: Ke y Fu nctionality Characters Sets Character entry is perf ormed by multiple presses of the ke ypad ke ys ac- cording to the f ollowing tables (table shows lo wer case char acters). Example: "+" = press the r key 5x times. This c haracter sets also applies to entry[...]

Phone Menu 156 Te x t E d i t o r M o d e s Depending on the function ke y "Shif t" the behavior of the editor is dif fer ent. Use of the Editor This editor is used in the f ollowing administration scenarios: • Alert indication Æ page 1 63 • Application download filename Æ page 1 65 • Branding/Identity name Æ page 1 68 • Config[...]

Phone Menu 157 S w itch Editor Display e xample of the switch editor : Ke y Fu nctionality : Pr ess this ke y to change the v alue ("Switc h on", "Switc h of f"). > Pr ess this ke y to to exit without c hanges ("Continue"). Use of the Editor This editor is used in the f ollowing administration scenarios: • DHCP IP[...]

Phone Menu 158 Pa s s w o r d E d i t o r Display e xample of the passwor d editor: The pass word editor is used in authorisation and storage mode. o Enter the passw ord. If alphanumeric passw ords are permit ted, the behav- iour is generally lik e editing texts Æ page 1 55. Depending on the function ke y "Shif t" the behavior of the edi[...]

Phone Menu 159 IP Number Editor optiP oint 41 0/420 economy/econom y p lus/standard/ad vance Display e xample of the IP number editor: P ermitted: Intege r values fr om 0 to 255 per octet and dots (".") as separ a- tor . Leading z eros will be ignored. Ke y Fu nctionality o Enter the numbers. q Pr ess this ke y to step from octet to octet[...]

Phone Menu 160 optiP oint 41 0 entry The IP number editor permits you to enter a standard IP address of the f orm w .x.y .z (including the dots). Note that leading z eros are ignored, ther e- f ore you may omit them and the editor will o verw rite any pre-e xisting num- ber . In order to insert the dots between the digit fields of the IP number , y[...]

Phone Menu 161 Offset Editor Display e xample of the of fset editor: P ermitted: Intege r values fr om -1 2 to +1 2. Ke y Fu nctionality < > Pr ess this ke ys to increase/decrease the current v alue by one. u v P ress this k ey s to c hange the sign of the v alue (plus/minus). : Pr ess this ke y to confirm the entry . Use of the Editor This e[...]

Alphabetical Reference 162 Alphabetical Reference This r ef erence of f ers basic inf ormation that can be used by the administr a - tor to carry out administr ation- and diagnostics-related jobs in the optiP oint 41 0/420 family S V7 .0. • The Chapter e xplains alphabetically sorted terms that, f or inst ance, you will encounter in the menus. Us[...]

Alphabetical Reference 163 Administrator passw ord • Use this function to change the pass wor d that is necessary for access- ing the administrator area. • V alue range table: • Editing by phone: P assword Editor Æ page 1 58. Æ page 99 Æ page 1 44 Alert indication • Use this function to specify dif ferent ring tones f or distinctive aler[...]

Alphabetical Reference 164 • T o hear the configured melod y and tone sequence y ou hav e to proceed the according call. • Editing by phone: Melod y/T one Editor Æ page 1 6 1. Duration • V alue range table: • Editing by phone: Number Editor Æ page 1 57. Æ page 94 Æ page 1 22 Allow Refuse This function allo ws the administrator to contro[...]

Alphabetical Reference 165 Application download filename • Specify the name of the file containing the sof tware of the optiP oint 41 0/420 family S V7 .0. • The file must e xist in a defined directory on the Æ FTP serv er ( Æ Download serv er IP address or DNS name, Æ FTP path). • V alue range table: • Editing by phone: T ext Editor Æ [...]

Alphabetical Reference 166 Codec Negotiation The f ollowing table indicates which codec wi ll be selected depending on which codec is selected on eac h phone, a G71 1 alwa ys option is included because some non-Siemens phones may include this option. Note that the table is read with Phone A calling Phone B. The table is not symmetrical so does not [...]

Alphabetical Reference 167 B andwith calculation f or Ethernet (V alues in brac kets – security enabled) 2. WAN (e.g. A TM) W AN-Overhead V oice Codec P acket size [ms] Pay l o a d Bytes Ethernet P acket size [Bytes] Used Ether- net-Band- width incl. Preamble [kBit/s] G.7 1 1 * * In the SIP environmen t it is possible to activ ate silence supress[...]

Alphabetical Reference 168 Ba ndwith calculation f or W AN (e.g . A TM) (V alues in brac kets – security enabled) Æ page 93 Æ page 1 21 Branding/Identity name • Enter the name (e.g . a company name), whic h is to be display ed in the third line of the displa y in idle mode of the optiP oint 41 0/ 420 family S V7 .0. • Range: Alphanumeric ?[...]

Alphabetical Reference 169 Callback URIs F or "Callback – Bus y line", and "Delete callbac ks" enter the access code of the HiP ath 80 0 0. "Callback – No reply" is f or futur e use – not supported with HiP ath 8000. Æ page 64 Æ page 1 1 6 Call park URI Allows the administr ator to configure the URI of the call[...]

Alphabetical Reference 170 Co mpre ss ion enco di ng • Use this function to select one of the tw o compression encodings that should be used if the compressed audio mode was selected, see A u- dio mode Æ page 1 65. • Selectable values: G729 and G723. Æ page 93 Æ page 1 21 Confer ence factory URI This field identifies the server used f or the[...]

Alphabetical Reference 171 Config Update Account ID The name of the FTP account that holds the conf iguration files. The f ollow- ing options are alwa ys av ailable. • Change • Continue Æ page 88 Æ page 1 35 Config Update Authent ication Mark if user should ha ve authentication. The f ollowing options ar e alwa ys av ailable. •O n •O f f [...]

Alphabetical Reference 172 Config Update F TP IP The IP addr ess of the FTP server used f or the Configuration down load. The address and port are normally obtained at star tup fr om DHCP (as a vendor specific e xtension), or f ailing that fr om DNS (as a te xt recor d associated with the phone's domain name). The address obtained automaticall[...]

Alphabetical Reference 173 Config Update Unregistration Timer The inter val between automatic c hecking f or a configuration do wnload whic h occurs when the SIP phone is unregistered (on an y line of a Key set). A value of 0 prev ents periodic chec king. Æ page 88 Æ page 1 35 Config Update User Name The name of t he FTP user that is used to acce[...]

Alphabetical Reference 174 Daylight saving • If your coun try uses da ylight saving time, y ou have to switc h this f ea- tur e on and of f manually twice a year (independently whether SNTP is used or not Æ page 21 9). • "On" means an of fset of +1 , "Of f" means no of fset (default). Æ page 67 Æ page 1 20 Def ault domain[...]

Alphabetical Reference 175 DHCP IP assignment • At pow er up star ting endpoints searc h f or a Æ DHCP server and try to obtain configuration parameter s from that central server . The protocol is based on broadcasts and hence the endpoints do not need to kno w the location of the DHCP serv er . • DHCP is an extens ion of the BO O TP protocol.[...]

Alphabetical Reference 176 Dial Plan The dial plan of the phone should not be confused with the dial plan of the server . Phone documentation uses the term “number plan ” f or the serv- er’ s “dial plan ” . T he phone’ s ter minology usage is supported b y standards – RFC. The purpose of the dial plan is to r educe or remov e the post[...]

Alphabetical Reference 177 • Maximum length – Automatic sending will occur when this man y digits hav e been dialled. • T imer – A shorter than normal interdigit timer to be used once the min- imum number of digits hav e been dialled or when the “chec k” function occurs. T he timer can be z ero if the two lengths ar e equal or with CD1 [...]

Alphabetical Reference 178 • Ther e could be an internal emergenc y number (3333). This has to be placed first. It does not conflict with the use of 3 as a first digit. Once the user deviates from a seq uence of 3’ s, the searc h will find the other entry . This entry is only r equired if it is desired to cancel f orwar ding and DND to allo w c[...]

Alphabetical Reference 179 What it doesn’t do well V ariable length local numbers in volving subsets give a poor perf ormance, needing the critical timer to dial the shorter numbers. If you ha ve both 2 digit and 4 digit numbers beginning with 2, you need: 2,S ,2,4,3, ,, Another dra wbac k of this method is that the phone will send 3 digit num- b[...]

Alphabetical Reference 180 Another example for an US Dialplan belo w: Dialplan_us.cs v The dial plan should begin with a line of up to 1 4 char acters pr oviding a unique identification of the Dial Plan. What it can’t do Y ou can ’t hav e dif ferent entries whic h are used when the phone is loc ked. All entries are processed all of the time. L [...]

Alphabetical Reference 181 Dialling properties The ddialling pro perties menu provides access to the par ameters that are requir ed to conv er t a number expr essed in canonical f ormat to a digit string suitable f or dialling. This con ver sion ma y be required f or numbers tak en from a directory application. T he value of the f ollowing option c[...]

Alphabetical Reference 182 Discarded in-/o utbound pack et s • Display s the number of discard messages according to Æ MIB. • The used MIB objects are: Æ page 93 Æ page 1 21 Display ID Enter an individual ID (Name or Number) f or to displa y instead of terminal number or name. Æ page 61 Æ page 1 15 Display ID Use Enable/disable to displa y[...]

Alphabetical Reference 183 Download Application • Use this function to download an updated sof tware v ersion f or the optiP oint 41 0/420 family S V 7 .0 from the Æ FTP server . • The f ollowing parameter s must be set bef ore undertaking the down- load operation: – Æ Download ser ver IP add ress or DNS name, Æ FTP path, Æ Application do[...]

A l p h ab e t i cal R e f e re n ce 184 DSM Firmware Allows the administr a tor to specify t he filename of the optiP oint display module firmwar e to be downloaded to the optiP oint display module. This also allows the A dministrator to configure the filename in anticipation of a optiP oint display module being installed. Æ page 78 Æ pa ge 1 1 [...]

Alphabetical Reference 185 DSS user ID • Enter the according SIP User ID of DSS destination. • V alue range table: Æ page 72 Æ page 1 30 DSS passw ord • Enter the according SIP P assw ord. • V alue range table: Æ page 72 Æ page 1 30 Emergency number • Enter a valid emer gency n umber . • V alue range table: • Editing by phone: Num[...]

Alphabetical Reference 186 Feature Code For Fea tu re T oggle : Enter the code f or the required HiP ath 80 00 feat ure, which you w ould like to assign to the function k ey . HiPath 8000 suppor ts the f o llowing f eatur es f or example: • Make line bus y: the phone number is treated as bus y for the hunt group. • Stop hunt: the phone number i[...]

Alphabetical Reference 187 F TP account name • Ref er to the documentation of your FTP serv er f or information about the FTP account. • V alue range table: • Editing by phone: T ext Editor Æ page 1 55. Æ page 75 Æ page 1 1 8 F TP passive mode If the passive FTP (also "passive mode") is activated, the telephone trans- mits a P A [...]

Alphabetical Reference 188 FT P p at h • Enter the path of the dire ctory defined in the Æ FTP serv er f or upload- ing and downloading files. • V alue range table: • Editing by phone: T ext Editor Æ page 1 55. Æ page 75 Æ page 1 18 F TP username • Enter the name defined in the Æ FTP serv er as user for accessing the server . • The p[...]

Alphabetical Reference 189 Group pic kup U RI • T o be a member of a Call Pickup group f or a notification service or the user initiated service the phone must be configured by administr ation with the URI of the call Pickup grou p service which is provided b y the server . Enter the URI of the Call Pickup group <groupcallpic kup@<SIP Serve[...]

Alphabetical Reference 190 Hot/W arm line default dial string This contr ol allows the administrator to enter a def ault dial string associat- ed with the phone to be used in connection with Hot Line or W a rm Line wor ki n g . Æ page 64 Æ page 1 16 Hot line dial string for selected line This is the hotline target f or this line. Can only be set [...]

Alphabetical Reference 191 Initial Digit Timer This ti mer determines the delay af ter whic h the phone goes bac k to idle mode or calls a specified number (if "W arm line" is active) when the hand- set was lif ted or the speaker k ey was pressed and no number was dialle d. Æ page 64 Æ page 1 1 6 Intrusion allowed Allow that an alerting[...]

Alphabetical Reference 192 Java P rogram download filename • Enter the name of the file containing the J av a program (Ja va midlet). • The file must exist in a defined dir ectory on the Æ FTP serv er ( Æ Download serv er IP address or DNS name, Æ FTP path). • V alue range table: • Editing by phone: T ext Editor Æ page 1 55. If a DSM-Mo[...]

Alphabetical Reference 193 Key test • T est to chec k the functions of the telephone ke ys. • If you press a ke y on the optiP oint 41 0/420 f amily S V7 . 0 (ex cept the : ke y), the associated LED lights up and the corresponding name is displa yed in the Æ LCD displa y . T he : ke y terminates the test. Æ page 96 Æ page 1 40 Layer 2/3 The [...]

Alphabetical Reference 194 Layer 2 v oice Can be defined only if the Æ La yer 2 support is activated ( Æ Quality of Ser- vice (QoS)). Æ page 58 Æ page 1 1 7 LAN port settings • Use this function to define the bandwidth at which the optiP oint 41 0/ 420 f amily S V7 .0 should be r un. The requir ed v alue depends on the bandwidth that the swit[...]

Alphabetical Reference 195 LD AP T emplate •I f a n Æ LD AP server is used, enter the name of the LD AP template file that is used in connection with this server . • The file must e xist in a defined directory on the Æ FTP serv er ( Æ Download serv er IP address or DNS name, Æ FTP path). • Standard name Æ page 243. • T ext editor in op[...]

Alphabetical Reference 196 LED test • Run this test to c heck the function of the Æ LEDs at the optiP oint 41 0/ 420 family S V7 .0. • During the test all LEDs are flashing. T he : ke y terminates the test. Æ page 96 Æ page 1 40 Line key Basic terminolog y Call Appearance The standard optiP oint 41 0/420 family S V7 .0 single line device sup[...]

Alphabetical Reference 197 Æ page 68 Æ page 1 28 Line key oper ation mode Select the according line k ey operation mode: • Hold : If a call is initiated to a phone, and speec h path is established and then the primary or secondary line function ke y is pressed then the oth- er phone is set to hold and the phone now is in idle s tate with two op[...]

Alphabetical Reference 198 Line monitor • Activ ate the display to view the functions and v alues used to run the Æ LAN connect ions at the phone (lay out Æ page 25). • The stat us monitor remains activ e even during the normal operat ion of the optiP oint 41 0/420 family S V7 .0. How ever , it does not af fect the op- eration of the function[...]

Alphabetical Reference 199 Explanation report: Æ page 96 Æ page 1 40 Line Address of Recor d Each line will ha ve a unique SIP A ddress Of Record ( AoR ) and will hav e an unshif ted function key and LED (line k ey) assigned to it. T he assignment of ke y to line is determined by administr ation. • V alue range table: Æ page 68 Æ page 1 28 Li[...]

Alphabetical Reference 200 Line Shared type Each line on a ke yset ma y be: • Priv ate; only allocated to that K ey set – W ould be normally be used f or calls made to the Ke yset user . • Shared; accessible by se veral k eysets – A shared line is an A ddress of Record which appears on multiple Ke ysets. The SIP server is r esponsible to co[...]

Alphabetical Reference 201 Line Primary line • Every k ey set has a primary line with an A ddress of Record that typi- cally represents the user of the k ey set (line owner). Only one line on a ke ys et can be designated as the primary line by the downloaded con- figuration, all other lines are secondary or and r ef erred to as non-prima- ry line[...]

Alphabetical Reference 202 Logof f Error Count The number of local and re mot e unauthorised failed logout at tempts de- tected and displa yed. Select "clear" (only on the phone) • Stop the error message "Logof f failed:" on the phones displa y • Set the error counters to 0 Æ page 1 02 Æ page 1 34 Logof f T rap Delay Delay[...]

Alphabetical Reference 203 Manual VLAN identifier • Can be defined only if the Æ L ayer 2 support is activated ( Æ Quality of Service (QoS)). • This v alue describes the association with a certain VLAN, if a Æ VLAN is used. • V alue range table: • Editing by phone: Number Editor Æ page 1 57. Æ page 59 Æ page 1 1 7 Message W ait ing IP[...]

Alphabetical Reference 204 Mobility International ID If this function is activated, the Mobility ID entered is completed using v al- ues from the Dialing P roper ties T able for the r egistration. T his is only done if the ID entered does not e xceed 6 digits. See also Æ page 1 81 Æ page 1 02 Æ page 1 34 Originating line preference Originating L[...]

Alphabetical Reference 205 Outbound pro xy • The optiP oint 41 0/420 f a mily S V7 .0 implements outbound proxy r out- ing according to RFC 3261 . If set, the phone routes an y request outside the context of an e x isting dialog to the configured pro xy , regardless of the contents of the Req uest-URI. The phone does not apply this r ule to reque[...]

Alphabetical Reference 206 • If you use an Outbound P roxy , y ou have also to configur e the domain name of the Outbound P ro xy serv er Æ page 1 7 4. • The def ault setting f or the Outbound P rox y flag is Of f . • Editing by phone: S witch Editor Æ page 1 57. Æ page 62 Æ page 1 15 Overview position on DSM Enter the P osition of the li[...]

Alphabetical Reference 207 Ping • Run this Æ PING test to c hec k whether a server or another terminal de- vice (e.g. the optiP oint 41 0/420 family S V7 .0 or server s) can be reac hed by Æ IP or domain name. • F or this, enter or select an Æ IP addr ess or domain name as a test tar- get (the connection to whic h you w ish to test). • V a[...]

Alphabetical Reference 208 QDC P ort Enter port address of the Quality Data Collection Server . F or more inf orma- tion ref er to HiPath QoS D at a Collection V1 .0 Interface Description. Æ page 1 42 Quality of S ervice (QoS) The QoS tec hnology based on la yer 2 and the tw o QoS tec hnologies Dif f- serv and T OS/IP Pr ecedence based on lay er 3[...]

Alphabetical Reference 209 Assured f orwar ding is used f or signaling messages by def ault (AF31) and less stringent than EF in a multiple dropping sy stem. The AF v alues are containing t wo digits X and Y (AFXY), wher e X is describ- ing the priority class and Y the drop le vel. F our classes X are reserved f or AFXY : AF1Y (High Priority), AF2Y[...]

Alphabetical Reference 210 RAM test • Use this function to test the Æ RAM memory of your optiP oint 41 0/ 420 family S V7 .0. • The r esults are displa yed af ter the test. Æ page 95 Æ page 1 39 Register by terminal name • If set to "On", the phone will send REGIS TER messages which contain the contents of the T erminal Name fiel[...]

Alphabetical Reference 211 Registration timer value • This field determines whether th e phone sends an e xpires header in the REGIS TER messages that it sends, and if so, to what value it sets it. T he expires header in a REGIS TER is a suggestion to the Registr ar server of ho w long it should be bef ore the phones r egistration e xpires. T o s[...]

Alphabetical Reference 212 Rollover type The R ollover ring set ting will be used if the Ke yset is curr ently active in a call when an incoming call arrives on a dif f erent line. Selectable rollvo ver types are: • 1=No ring • 2=Alert ring • 3=Standard ring • 4=Alert beep Æ page 69 Æ page 1 23 Rollov er V olume While you ar e active on o[...]

Alphabetical Reference 213 S elf Labelling k e ys test Every dumm y in the label is tested, whether he is writeable (only f or opti- P oint 420). Æ page 96 Æ page 1 40 Send Generic T raps to Management Center Allows the user to control whether or not the phone sends generic (stan- dardised) traps to the management center (see Æ page 21 9). Æ pa[...]

Alphabetical Reference 214 SIP addresses • Use this function to define the follo wing IP addresses or host names. • V alue range table: • Editing by phone: IP Number Editor Æ page 1 59 and if DNS is applica- ble Æ page 41 also T ext Editor Æ page 1 55 . Æ page 62 Æ page 1 15 SIP Auto answer • This set ting controls whether or not alert[...]

Alphabetical Reference 215 SIP Auto reconnect • This set ting controls whether or not a toggle (or alte rnate) between the active call and held call can be si gnalled to the phone and be automat- ically applied. Automatic r econnect will only apply to the primary line of a Ke yset. Mark this option enabled/disabled. • Use this option f or placi[...]

Alphabetical Reference 216 SIP routing • When "Server" is selected, the phone will send REGIS TER messages to the Registr a r serv er , whose address is in the SIP Registr ar field. • If "Gatew ay " is selected, the gatew ay addr ess of e.g. a hardwar e box is used to phone into the public network (direct conv ersion of SIP [...]

Alphabetical Reference 217 SIP session timer enabled • The phone supports the SIP draf t ietf-sip-session-timer - 08. F or det ailed inf ormation relating to this draf t please see ht tp://www .ietf .org. Session timers pro vide a basic keep-alive mec hanism between 2 user agents or phones. T his mechanism can be useful to the endpoints con- cern[...]

Alphabetical Reference 218 SIP user ID •U s e r n a m e • V alue range table: • Editing by phone: T ext Editor Æ page 1 55. Æ page 62 Æ page 1 15 SNMP MIB2 errors Lists the f ollowing pac kets: • Discarded inbound pac kets • Inv alid inbound pac kets • Discarded outbount pack ets • Inv alid outbound pac kets Æ page 1 21 SNMP passw[...]

Alphabetical Reference 219 SNMP T rap IP address or DNS name •I f a n Æ SNMP server e x ists in the network, enter the Æ IP address or host name of this server (also called "Management Center"). • V alue range table: • Editing by phone: IP Number Editor Æ page 1 59 and — if DNS is appli- cable Æ page 41 — also T ext Editor ?[...]

Alphabetical Reference 220 Survivability B ackup Registr at ion The "B ackup registr a tion" option indicates whether or not the phone treats the B a c kup pro xy serv er as a SIP .Registr ar . If the set ting is 'On', the phone tries to register its SIP address with the B ackup pro xy server . Æ page 1 00 Æ page 1 47 Survivab[...]

Alphabetical Reference 221 T erminal Hostname • This field ist pro vided with the E1 64 number but you can c hange it. En- ter a new hostname f or the telephone. The hostname is transmit ted to the DHCP server together with the MAC addr ess while the telephone registers at the DHCP server . The DHCP serv er sends an IP address to the telephone; a[...]

Alphabetical Reference 222 • If the option "Use E1 64 as hostname" was activ ated f or a basic user , the E1 64 number of the basic user is entered to the "T erminal Hostname" field when data is downloaded. Æ page 57 Æ page 1 14 Over view of the HostName handling on normal oper ation mode action FLAG E-1 64 SET Host Name: Ch[...]

Alphabetical Reference 223 T erminal IP address • Enter the Æ IP address f or the optiP oint 41 0/420 fa mily S V7 .0 if not pro vided by Æ DHCP dynamically ( Æ DHCP IP assignment). • If the value w as assigned dynamically , it can only be r ead. • The c hange will only have ef f ect if you restart the phone. • V alue range table: • Ed[...]

Alphabetical Reference 224 T erminal number • The phone will send REGIS T ER messages containing the contents of this parameter , but only when the R egister by Name field Æ page 21 0 is set to "Of f" and the SIP Routing field Æ page 21 6 is set to "Serv er". • Whether this parameter is used, depends on the configuration o[...]

Alphabetical Reference 225 Ti me zone offset • The specification describes the shif t in hours cor responding to the time zone inf ormation of the SNTP serv er . • Make an ent ry only if an Æ SNTP serv er pro vides time z one inf orma- tion. • V alue range table: • Editing by phone: Of fset Editor Æ page 1 61. Æ page 67 Æ page 1 20 Ti m[...]

Alphabetical Reference 226 T ransfer on hangup 1 . If ”T ransfer on hangup = no ” , the action is depending on the dir ection of the inv olved calls: 2. If ”T ransf er on hangup = ye s ” , two calls can be connected by r eleasing the handset • The ”T ransf er on hangup” option does not control the av ailability of the transf er (blind[...]

Alphabetical Reference 227 Upload Configuratio n • Use this function to sa ve (ba ck up) an optiP oint 41 0/420 f amily S V7 .0 configuration on the Æ FTP serv er . • The f ollowing para meters must be set bef ore the upload operation: – Æ Download ser ver IP add ress or DNS name, Æ FTP path, Æ Configuration do wnload filename – Æ FTP [...]

Alphabetical Reference 228 Use secure/non-secure c onfiguration download Allows the administr a tor to manually set the configuration download mechanis m to be secure (HTTP S) or non-secure (FTP). Æ page 88 Æ page 1 35 V ersions Info • Display s some telephone ver sions like: – Application ver sion – SIP stack ver sion – SIP signalling ve[...]

Alphabetical Reference 229 W AP Connect ion T ype/mode • Choose the protocol ov er which the data transf er should t ake place f or Æ W AP applications: Æ HTTP or Æ WSP. Æ page 81 Æ page 1 37 W AP proxy P assw ord Allows the user passw ord on the W AP server to be changed. . Æ page 81 Æ page 1 37 W AP Server Addr ess •I f a Æ W AP serve[...]

Alphabetical Reference 230 Abbreviations and Specialized T erms Y ou will find more inf ormation in the rele vant litera ture on the Network T echnolog y and Æ Vo I P . DHCP Abbre viation f or " D ynamic H ost C onfigur ation P r otocol". The DHCP is an Ethernet protocol that allo ws for the automatic configura- tion of IP based endpoint[...]

Alphabetical Reference 231 G.729 Audio pr otocol for compressed v oice transmission. The q uality is wor se than in Æ G.7 1 1 and better than in Æ G.723. Uses a band width of about 8 kbit/s. Gatewa y Mediation components between tw o dif fer ent network types, e.g., Æ IP network and ISDN network. HTTP Abbre viation f or " H yper t ext T ran[...]

Alphabetical Reference 232 LD AP Abbre viation f or " L ightweight D ir ectory A ccess P rotocol". Simplified protocol f or accessing standardized directory s ystems, e.g., a company telephone dir ectory . LED Abbre viation f or " L ight E mit ting D iode". Cold light illumination in dif f erent colour s at low po wer consumptio[...]

Alphabetical Reference 233 RTC P Abbre viation f or " R ealtime T ran spo r t C ontrol P rotocol". RTP Abbre viation f or " R ealtime T ran spo r t P rotoco l". RAM Abbre viation f or " R andom A ccess M emory". Memory with re ad / write access. ROM Abbre viation f or " R ead O nly M emory". Memory with read [...]

Alphabetical Reference 234 Subnet Mask Classifies networks in A-, B- and C networks. Eac h class has a subnet mask that demasks the relev ant bits. 255.0.0 .0 f or Class A, 255.255.0 .0 f or Class B and 255.255.255.0 f or Class C. In a Class C network, f or inst ance, there are 254 Æ IP addr esses. Swi t ch Network de vice that selects a path or c[...]

Troubleshooting 235 Tr o u b l e s h o o t i n g General T roubleshooting T ips The suggestions in this section are general tr oubleshooting tips. • If using a Æ D HCP server , m ake sur e that it is operating correctly . The DHCP server shoul d show an incoming request fr om the Æ MA C ad- dress listed on the product label. • If you do not s[...]

Troubleshooting 236 No DHCP Serv er • Ensure that the phone ’ s DHCP set ting is correctly configured Æ page 1 75. • Check the phone’ s VLAN ID is cor rect Æ page 203. If the phone’ s VLAN is provided by DHCP c heck that the phone successfully disco vers a VLAN on start-up. • Ensure that the DHCP serv er is on the same VLAN as the pho[...]

Troubleshooting 237 No Serv er… • Ensure that the Server/ R egistrar addresses are correctly configured Æ page 21 4 and can be pinged Æ page 207 – do not at tempt to ping domain names used when configuring the phone f or DNS-SRV . If the SIP Server or SIP R egistrar can not be pinged and are configured as host names see Æ page 242. • Ens[...]

Troubleshooting 238 No memory af ter a Sof twar e Update In some cases "No memory" is display ed af ter an application download Æ page 1 38. • Restart the phone Æ page 1 44 to free up memory . • P erform the sof tware update again. If "No memory" is still displa yed: • Sav e the current configuration Æ page 7 6. • Res[...]

Troubleshooting 239 Error Messages optiP oi nt 410 entr y The LEDs flash till y ou switc h to the Administration Mode Æ page 54. LEDs on the phone: No IP address The DHCP server canno t assign a terminal IP ad dress Æ page 53 Code 1). P ossible solution Check the DHCP server . T erminal Mask not assigned The DHCP server has failed to assign a T e[...]

Troubleshooting 240 No terminal Ma sk is set The DHCP IP assignment Æ page 54 is switched of f and no terminal Mask is configured (Code 5). P ossible solution Activ ate the DHCP IP assignment Æ page 54. Enter the terminal Mask Æ page 54. No Default Rout e is set The DHCP IP assignment Æ page 54 is switc hed off and no def ault route is configur[...]

Troubleshooting 241 SIP Serv er not responding The SIP Serv er Address has been set but the SIP serv er is not responding (Code 1 0). P ossible solution Check SIP realm ( Æ page 1 1 5). SIP registration err or The SIP serv er/proxy has rejected registration of the phone (Co de 1 1). P ossible solution Check SIP user ID and passwor d ( Æ page 1 1 [...]

Troubleshooting 242 Common problems Phone Fails t o Display Correct time and D ate • Ensure that the optiP oint 41 0/420 f amily S V7 .0 phone’ s time zone is correct Æ page 225. If the time zone is incorrect and can not be edited it has been configured b y the DHCP server on start-up so chec k the configuration of the DHCP server whic h is su[...]

Phone Configurations 243 Phone Configur ations This section identif ies the configuration set tings to allow the phone to op- erate in v arious system en vironments these include f or example: •H i Q 8 0 0 0 • Broadsof t • Sylantr o This configur ation is a common one dealing with settings generic to all s ys- tems. Sy stem specific ones f ol[...]

Phone Configurations 244 LD AP server port 389 National Dial Prefix 0 QoS L2/L3 Of f/Of f SNMP passwor d P assw ord Editor Æ page 1 58 public SNMP tr ap ID address 0.0.0.0 SNTP IP address 0.0.0.0 T erminal IP address 0.0.0 .0 T erminal mask 0.0.0.0 T ime to live 3 T ime zone of fset +0 User password P assw ord Editor Æ page 1 58 null WA P m o d e[...]

245 Index Index A Abbreviations ............................................ 230 Action on submit ...................................... 162 Administration menu Access to ................................................. 48 Interface ................................................... 47 Overview ............................................... 148 [...]

246 Index E Editors ........................................................ 155 Emergency number ................................. 185 Error Messages ................ .............. ..... 239 Errors Fixing ...................................................... 235 Explanations to specialized terms ......... 230 F Factory settings restore .........[...]

247 Index M MAC address ............................................ 202 Maintenance of the phone ......................... 3 Melody/Tone Editor ................................. 161 Message Waiting IP address ................. 203 Microphone ................................................. 25 Mini switch ..........................................[...]

248 Index T Telephone Call features ............................................ 32 Capabilities .............................................. 31 Installation ............................................... 20 Label ......................................................... 18 Layout ...................................................... 25 Locatio[...]

Copyright © Siemens Enterprise Communications GmbH & Co. KG 08/2007 Hofmannstr . 51 • D-81359 München Ref. No.: A31003 -J4270-M100-8-76A 9 Subject to availability. Righ t of modificat ion reserved. Printed in the Federal Republic of Germany. 08/2007 www .siemens.com/enterpr ise The information pro vided in this document contains merely gene[...]