SpectraLink e340 manuel d'utilisation

NetLink e340/h340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 I CP Conf igur ation and Administr ation Part Number: 72-1084-02 Issue E[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Notice SpectraLink Corporation has prepared this document for use by SpectraLink personnel and clien ts. The drawings and specifications co ntained he rein are the p roperty of SpectraLink[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Table of Contents 1. About This Document 4 1.1 Referenced Documents 4 1.2 Customer Supp ort Hotline 4 1.3 Icons and Conventions 4 2. NetLink e340/h340/i640 Wireless Telephone Overview 5 2.[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 1. About This Document This document explains how to conf igure and maintain the SpectraLink e340/h340/i640 Wireless Telephone within the Mitel Networks 3300 and SX-200 Integrated Communic[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 2. NetLink e340/h340/i6 40 Wireless T elephone Over view The NetLink e340/h340/i640 Wireless Telephone is a mobile handset for workplace IP telephone systems. NetLink Wireless Telephones o[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 2.2 Quick Start Guide 1. A wireless LAN must be properly configur ed and operational through the use of 802.11b APs listed on the NetLink Wireless Telephone Access Point Compatibility matr[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 2.3 System Diagram The following diagram shows the NetLink components residing on a network with the Mitel Networks IP telephony system, AP s, and wireless LAN Ethernet Switched Hub: Mitel[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 2.4 System Components NetLink e340/h340 Wireless Telephone : The NetLink e340/h340 Wire less Telephone is a lightweight, durable handset specifically designed for mobile workplace use with[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation as long as the SVP Server and APs are on the same subnet. However, in such networks, it is possible for the QoS feat ures of the NetLink SVP Server to be compromised, and voice quality may[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 3. The NetLink Wireless T elephone NetLink e340/h340 1 Wireless Telephone NetLink i640 Wireless Telephone 3.1 Specifications Radio frequency: 2.4000 – 2.4835 GHz Transmission type: Dir e[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 3.2 The Display Alphanumeric Display information provided by the suppor ted Mitel Networks VoIP solution when the handset is off-hook will be passed dir ectly to the handset display. The h[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Ringing and Tones The ringing types are programmed by the ha ndset user into the handset and are not accessible or changeable by the suppor ted Mitel Networks VoIP solution. When Ring Cade[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 3.3 Startup Sequence The handset goes through an initialization sequence at startup. The line icons 1-9 display and count down as the handset steps through this sequence. This is usually v[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 3.4 Handset Modes Standby (on-hook) In the standby mode the handset is waiting for an incoming call or for the user to place an outgoing call. The extension numb er is shown on the display[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 3.5 NetLink Wireless Telephone Displays Status display area Displays information from the PBX in one line of text and displays available softkeys on the second line. Muted is displayed whe[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 4. NetLink Wireless T elephone Conf igur ation The NetLink e340/h340/i640 Wireless Telephones should be provisioned in the supported Mitel Networks VoIP solution in the same manner as the [...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Entering and editing Admin menu options An asterisk (*) next to an option in dicates that it is selected. Use the Up , Do wn , and Select side buttons and the softkeys to navigate and sele[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Admin menu Admin Menu Items 2 nd Level 3 rd Level 4 th Level 5 th Level Phone Config License Option Set Current [List per download] Clear PIN Number 5220 Emulation *Disable 5220 Enable 522[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Admin Menu Items 2 nd Level 3 rd Level 4 th Level 5 th Level Transmit Power *Maximum 50 mW † 30 mW † 20 mW 15 mW 10 mW 5 mW Diagnostics Run Site Survey Diagnostics Mode Diagnostics On [...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation If OAI is enabled, and an OAI IP addre ss is available to the telephone (either via DHCP or Static IP configuration), th e telephone will communicate with the OAI Server at power on, and p[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation into range of your network. This check takes only a second and ensures that all handsets in your network are kept up-to-date with the same version of software. Default Gateway and Subnet M[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Learn Always : Allows the handset to automatica lly learn the ESSID at each power on or loss of contact with the wireless LAN (out of range). This may be useful if the handset will be used[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Cisco representative for detailed docume ntation on configuring your access points and other required security services on your wired network. To configure Cisco FSR in your NetLink Wirele[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Diagnostics Run Site Survey The Site Survey mode is activated by selecti ng this option. Site survey starts running immediately upon selecting this option. See the Diagnostic Tools section[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 4.2 User-defined Preferences The following user-defined preference s are also covered in the NetLink e340/h340/i640 Wireless Tele phone user guide. The system administrator can refer to th[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Standby menu item 2 nd Level 3 rd Level 4 th Level Phone Options Noise Mode *Normal High Severe Key Tones *Enable Tones Disable Tones Warning Tones *Enable warning s Disable warnings Displ[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Ring Options : The Ring Option allows the user to set the ring for three separate functions. Telephone ring is used for usual telephony functions. The Auxiliary Rings may be used to set di[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Ring Volume : NetLink i640 Wireless Telephone onl y. The user may select a volume level by pressing the Up and Down side buttons and then pressing the OK softkey. The graduated volume bar [...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation System Info Phone IP Addr : Displays the IP address currently assigned to the handset. Server IP Addr : Displays the IP address of the NetLink SVP Server and the OAI Server (if installed).[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Push-to-tal k : The NetLink i640 Wireless Telephone incorporates PTT functionality. PTT may be allowed or disallowed in the Admin menu. If allowed, the user may enable or disable locally, [...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 5. License Management NetLink Wireless Telephones support a nu mber of different IP protocol integrations. All NetLink e340/h340/i640 Wireless Telephones are shipped from SpectraLink with [...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation each time it powers on. See NetLin k Wireless Telephone Configuration section for detailed configuration instructions. 6. Power cycle the handset. 7. The MiNET code will now download to th[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 6. Mitel Ne twor ks V oIP Integr ation Factor s This section describes the mapping between the emulated Mitel Networks 5220 IP Phone and the NetLink e340/h 340/i640 Wireless Telephone. Voi[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation names into addresses that the network ca n recognize. The handset will use DNS to automatically translate names into IP addr esses for these components: TFTP Server and the NetLink SVP Ser[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 7. Feature Pr ogr amming The SpectraLink NetLink Wireless Telephone model in the Mitel Networks 3300 and SX-200 ICP is similar to the 5220 IP Phone. The button mapping from the Mitel Netwo[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 7.1 Feature Assignment The table below shows how the keys of the 5220 IP Phone are mapped to key sequences on the handset. 5220 key Feature handset Shortcut & Key Sequence Trans/Conf T[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 7.2 Feature Access In its standby state, the handset displays the extension assigned to this handset. The active state is initiated by pressing either the Start Call key or the MENU key. W[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation on the emulated desk phone, indicating that the corresponding feature is turned on. OAI options appear at the end of the lis t. All OAI keys will preempt shortcuts assigned to other keys. [...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation in static memory. If the handset is in a ca ll during the failure of the primary PBX, it will attempt to register with a backup PB X after the call is completed. Note that the End Call but[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 8. T esting a Handse t Verify proper registration and operation of each handset by performing the following tests on each handset in an active wireless area. 1. Power on the handset by pre[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 9. Diagnostic T ools Run Site Survey , Diagnostic Mode and Syslog Mode are three diagnostic tools provided to assist the WLAN administrator in ev aluating the functioning of the NetLink Wi[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation beacon interval of 200ms. The third has a signal strength of –56dbm, is configured on channel 11 with a beacon interval of 100ms. a b 7 b c 8 - 2 8 0 2 1 0 0 2 a e 5 7 8 - 4 8 0 6 2 0 0 [...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Solving Coverage Issues Coverage issues are best resolved by a dding and/or relocating access points. Overlap issues may be resolved by reassigning channels to the access points or by relo[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Screen 2 • Jitter (Jitter), average error or “w obble” in received packet timing, in microseconds • Last successful transmit data rate (LastRate) • Gateway type (GatewyType) J i [...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Weak: Signal Strength too weak Rate: One or more basic rates not supported Full: AP can not handle bandwidth requirements AthT: Authentication Timeout AscT: Association Timeout AthF: Authe[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 9.3 Syslog Mode A syslog server must be present on the network in order for the handset to send the log messages and have them saved. The syslog server will be found with DHCP option 7 if [...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Successful Handoff New AP MAC New AP signal strength Old AP MAC Old AP signal strength Reason for handoff Other candidate APs: MAC Signal strength Reason not used Security Error AP MAC AP [...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 10. Cer tifying the NetLink Wireless T elephones Prior to determining that an installation is complete, test the handsets following the sequence given in the previous Testing a NetLink Wir[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 11. Sof tware Maint enance The NetLink e340/h340/i640 Wireless Telephones use proprietary software programs written and maintained by Spectr aLink Corporation. The software versions that a[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Download Failure or Recovery Messages The following display messages indicate a failure or recovery situation during the download process. Message Description Server Busy Handset is attemp[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 12. T r oubleshooting Ne tLink Wireless T elephone Pr oblems NetLink Wireless Telephones can exhibit transmission problems in several ways. They can cease functioning properly, display err[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 12.3 NetLink Wireless Telephone Status Messages NetLink Wireless Telephone status messages provide information about the NetLink e340/h340/i640 Wireless Telephone's communication with[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Message Description Action Bad Program File Handset software download fil es are incorrect or corrupted Download new software fro m the SpectraLink site per Software Maintenance . (battery[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Message Description Action DCA Timeout The h andset has detected a fault for which it cannot recover, possibly due to a failure to acquire any network. Turn the handset off then on a gain.[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Message Description Action Erasing Memory Handset has determined th at a download should occur and is erasing the c urrent software from memory. None. When the pro gress bar fi lls the dis[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Message Description Action Net Busy xxxxxxxxxxxx x…x = AP MAC address Handset cann ot obtain suff icient bandwidth to support a call; displays MAC of failing AP. Try the call again later[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Message Description Action No PBX Response The handset has exceeded its retransmission limit with no ACK response from Call Agent. Verify that Call A gent IP address and port are properly [...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Message Description Action Select License The correct prot ocol has not been selected from the license set. Using the administrative me nus, select one license from the set to allow the ph[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Message Description Action Too Many Er rors The hand set continue s to reset and ca nnot be recovered. Fatal error. Retu rn handset to S pectraLink. Unknown xx:yy:zz A phrase is missing fr[...]

SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Index Access point Coverage, 43 Coverage test, 48 Access point, de scription, 8 Automatic Learn, 21, 22 Capacity, 51 Checking code, 49 Customer Support Hotline, 4 Download messag es Failur[...]