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SpectraLink SVP020 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation SpectraLink SVP020. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel SpectraLink SVP020 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation SpectraLink SVP020 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation SpectraLink SVP020 devrait contenir:
- informations sur les caractéristiques techniques du dispositif SpectraLink SVP020
- nom du fabricant et année de fabrication SpectraLink SVP020
- instructions d'utilisation, de réglage et d’entretien de l'équipement SpectraLink SVP020
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage SpectraLink SVP020 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles SpectraLink SVP020 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service SpectraLink en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées SpectraLink SVP020, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif SpectraLink SVP020, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation SpectraLink SVP020. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    NetLink SVP Server SVP1 00 SVP020 S V P 010 Inst allation, Conf igur ation, and Administration For Cisco and Mitel IP envir onments PN 72-0178-01 Issue F[...]

  • Page 2

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 2 Notice SpectraLink Corporation has prepared this document for use by SpectraL ink personnel and customers. The drawings and specifications co ntained he rein are the property of Spect raLink and shall be ne[...]

  • Page 3

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 3 IMPORTANT SA FETY INFORMATION Follow these general precautions while installing telephon e equipment: • Never install telephone wiring durin g a lightning storm. • Never install telephone jacks in wet l[...]

  • Page 4

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 4 Table of Contents 1. About This Document 5 1.1 SpectraLink Corporation Model Numbers 5 1.2 Related Documents 5 1.3 Customer Supp ort Hotline 5 1.4 Icons and Conventions 5 2. NetLink SVP Serv er Overview 6 2[...]

  • Page 5

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 5 1. About This Document This document explains how to configur e and maintain one or more NetLink SVP Servers (models SVP100, SVP020, SVP010) within IP telephony environments. 1.1 SpectraLink Corporat ion Mo[...]

  • Page 6

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 6 2. NetLink SVP Ser ver Over view The NetLink SVP Server is an Ethernet LAN device that works with access points (APs) to provide QoS on the wireless LAN. Voice packets to and from the NetLink Wireless Telep[...]

  • Page 7

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 7 The internal gatekeeper is not designed to scale beyond the capacity of a single SVP Server and does not provide the advanced fe atures required for larger installations. It has a limit of 1000 registration[...]

  • Page 8

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 8 the Erlang 1 calculation for telephony traffic. The possible installed handsets figures are approximate and meant as a guidelin e and not as an absolute recommendation for any facility. Possible installed h[...]

  • Page 9

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 9 2.7 Notes on System Configuration  In an IP system using subnets to di fferentiate telephony areas, each subnet must have its own APs. Each subnet may require an SVP Server to maintain voice quality, but[...]

  • Page 10

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 10 2.8 System Diagram The following diagram shows multiple NetLink SVP Servers residing on a network with an IP telephony gateway and IP telephony server, wireless LAN APs, and Ethernet switch: (IP telephony [...]

  • Page 11

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 11 2.9 System Components NetLink e340/h340/i640 and 8000 Series Wireless Telephones Employees can carry wireless telephones to make and receive calls as they move throughout the building. The wireless telepho[...]

  • Page 12

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 12 TFTP Server Required in an IP system to distribute software to the wireless telephones and SVP Server. May be on a different subnet than the IP gateway, IP telephony server, and APs.[...]

  • Page 13

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 13 2.10 The Front Panel of th e NetLink SVP Server The NetLink SVP Server’s front panel contai ns ports to connect to power, the LAN, and to an administrative computer via an RS-232 port. Status LEDs supply[...]

  • Page 14

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 14 3. Inst alling the Ne tLink SVP Ser ver As shown in the system diagram, the NetLink SVP Server is connected to the Ethernet switch. The specifications covered here allow for great flexibility in physical p[...]

  • Page 15

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 15 Screw the other end of the two mounting plates (oblong screw holes) to the rack. Repeat steps 1-3 for each additional SVP Server. The mounting plate is designed to provide the correct minimum spacing betwe[...]

  • Page 16

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 16 4. Conf iguring the NetLink SVP Ser v er During initial setup of the NetLink SVP Serv er the IP address is established and the maximum number of active calls per AP is set. Optionally, you may enter a host[...]

  • Page 17

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 17 4.2 The NetLink SVP-II System Menu The main menu displays as shown here: System Status Menu for viewing error messages, status of operation and software code version. SVP-II 2 Configuration Allows you to s[...]

  • Page 18

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 18 4.3 Network Configurat ion The IP address and other network settings are established via the Network Configuration screen. This is also where you may optionally establish a hostname and enter the IP addres[...]

  • Page 19

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 19  To change the IP address of the master SVP Server, change it in this menu and reboot the system. Then you may chan ge alias IP addresses in each of the other SVP Servers without error. The following op[...]

  • Page 20

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 20  When the name services are set up correctly, the N etLink SVP Server can translate hostnames to IP addresses. Using telnet, it is also possible to access the NetLink SVP Server using its hostname inste[...]

  • Page 21

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 21 4.4 SVP Server Configuration The SVP-II Configuration screen is where you set the mode of the NetLink SVP Server. It is also where you can lock the NetLink SVP Server for maintenance and reset the NetLink [...]

  • Page 22

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 22 The following options must be configured: Phones per Access Point AP specifications are detailed in the Configuration Notes for each brand and type. Refer to these notes when entering the number of simulta[...]

  • Page 23

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 23  Alias IP Addresses are not necessary in Cisco systems. Enable H.323 Gatekeeper In certain H.323 protocol systems, the SV P Server may function as a gatekeeper. Enter Y to have the SVP Server function a[...]

  • Page 24

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 24 QoS Configuration DSCP tags set packet priorities for QoS. DSCP Tag DSCP (Differentiated Services Code Point) is a QoS mechanism for setting relative priorities. Packets are tagged with a DSCP field in the[...]

  • Page 25

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 25 • If any of the Traffic Class settings are set at any value ( Value Y ) other than Default , that setting ( Value Y ) will override the Administration setting. Administra tion Traffic Class Default Value[...]

  • Page 26

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 26 4.5 Change Password If desired, the password to access the NetLink SVP Server may be changed. A password must meet the following requirements: • It must be more than four chara cters, but cannot exceed 1[...]

  • Page 27

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 27 5. Swapping/Adding/Deleting SVP Ser ver s Whenever an SVP Server is removed from the system, wireless telephones that are using the SVP Server will be affected. If the removal of the SVP Server is intentio[...]

  • Page 28

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 28 6. Sof tware Maintenance The NetLink SVP Server uses proprietary so ftware programs written and maintained by SpectraLink Corporation. The software versions that are running on the system components can be[...]

  • Page 29

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 29 7. T roubleshooting via Sy stem St atus Menu Information about system alarms, and network status displays on various screens accessed through the System Status Menu screen, which is opened from the main me[...]

  • Page 30

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 30 7.1 Error Status The Error Status screen displays any alarms that indicate some system malfunction. Some of these alarms are easily remedied and others require a call to Spectra Link’s Customer Support D[...]

  • Page 31

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 31 7.2 Network Status The NetLink SVP Server is connected to the Ethernet network, referred to as the LAN or Local Area Network. The information about that connection is provided through the Network Status sc[...]

  • Page 32

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 32 RX – Ethernet statistics concerning the r eceived packets during System Uptime. bytes – bytes received packets – packets received errors – Sum of all receive errors (long packet, short packet, CRC,[...]

  • Page 33

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 33 7.3 Software Version The NetLink SVP Server and wireless telephones utilize SpectraLink Corporation’s proprietary software that is controlled and maintained through versioning. The Software Version scree[...]

  • Page 34

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 34 7.4 Gatekeeper Database The Gatekeeper Database screen lists the registered extension numbers and the IP address currently being used by each. Alias/Phone Number —phone identifier. RAS IP address —(Reg[...]

  • Page 35

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 35 Index Access point, de scription, 10 Alarms, 27 Configuration Initial setup, 17 Customer Support Hotline, 5 Download master, 18 Downloading Software Updates, 25 Error Status, 27 Ethernet switch, descriptio[...]