Star Micronics LC-7211 manuel d'utilisation

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Un bon manuel d’utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Star Micronics LC-7211 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Star Micronics LC-7211 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Star Micronics LC-7211
- nom du fabricant et année de fabrication Star Micronics LC-7211
- instructions d'utilisation, de réglage et d’entretien de l'équipement Star Micronics LC-7211
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Star Micronics LC-7211 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Star Micronics LC-7211 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Star Micronics en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Star Micronics LC-7211, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Star Micronics LC-7211, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Star Micronics LC-7211. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    USER’S MANU AL LC-7211 HF12H 80825062 DO T MA TRIX PRINTER[...]

  • Page 2

    Federal Communications Commission Radio Frequency Interference Statement The 120V version equipment has been tested and found to comply with the limits for a Class B digital de vice, pursu- ant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipme[...]

  • Page 3

    T rademark acknowledgments LC-7211, LC-10, LC-90, LC-100, NX-1000, NX-1010, NX-1040, SPC-8K : Star Micronics Co. Ltd. EX-800, FX-850, LX-810, LX-850 : Seiko Epson Corporation IBM PC, IBM Proprinter , IBM Proprinter 2 , IBM Proprinter 3 : International Business Machines Corporation. T rueT ype : Apple Computer Inc. MS-DOS, Microsoft W indows, Window[...]

  • Page 4

    About this manual This manual describes how to set up, use, and care for the Star LC-7211 printer. The following is a list of what you can expect to find in each chapter. Chapter 1 Choosing a place for your printer , unpacking and setup, ribbon cassette installation, loading paper , connecting to your computer Chapter 2 How to use the control panel[...]

  • Page 5

    Contents Chapter 1: Printer Setup ... 1 Choosing a place for the printer ... 1 Unpacking the printer ... 2 General guide ... 3 Removing the protecti ve materials ... 4 Installing the platen knob ... 4 Opening the front cov er ... 5 Installing the ribbon cassette ... 5 Removing the ribbon cassette ... 7 Connecting to a power outlet and turning po we[...]

  • Page 6

    Chapter 3: Using the EDS Mode ... 23 About EDS Mode settings ... 23 Entering the EDS Mode ... 23 Selecting a bank ... 24 Selecting a switch ... 24 Changing a switch setting ... 24 Printing the current switch settings ... 25 Exiting the EDS Mode ... 25 EDS Mode Settings ... 25 Chapter 4: User Setup Utility ... 34 Installing the User Setup Utility ..[...]

  • Page 7

    Chapter 6: Using the printer with W indows 95 ... 46 Setting up the printer in W indows 95 ... 46 Preparing to print ... 49 Printing a document ... 51 Installing T rueT ype fonts ... 52 Chapter 7: Using the Printer with OS/2 W arp ... 53 Setting up for printing with OS/2 W arp ... 53 Getting ready to print ... 54 Printing a document ... 54 Chapter [...]

  • Page 8

    Appendix D: Character Sets ... 79 Appendix E: Printer Control Codes ... 89 Appendix F: Glossary ... 94 Appendix G: Control P anel Operation Guide ... 95[...]

  • Page 9

    1 Chapter 1: Printer Setup This chapter contains important information on setting up your printer. Be sure to read this chapter carefully before using the printer for the first time. In this chapter you will learn about: ❏ Choosing a place for the printer ❏ Unpacking and setting up the printer ❏ Installing the ribbon cassette ❏ Loading pape[...]

  • Page 10

    2 Printer Setup Unpacking the printer Check to make sure that the carton contains each of the items shown in the following illustration. If anything is missing, contact the store where you bought the printer and ask them to supply the missing part. Note that it is a good idea to keep the original box and all the packing materials just in case you n[...]

  • Page 11

    General guide 3 General guide The following illustrations show the major components of your printer. Front cover Adjustment lever Paper guide Power switch Control panel Interface connector Platen knob Tractor unit Release lever[...]

  • Page 12

    4 Printer Setup Removing the protectiv e materials Protective sheets and a piece of cardboard are inserted into the printer to protect components during shipping. Before using the printer, be sure to remove all packing material from inside the front cover as shown in the illustration. Installing the platen knob The platen knob is packed into a rece[...]

  • Page 13

    Opening the front cover 5 Opening the front cov er ❏ Hook your fingers under the two small tabs on either side of the front co ver and pull forward and up to swing the front co ver open. Installing the ribbon cassette ❏ Make sure that the printer is unplugged from its po wer outlet. ❏ Open the front cov er of the printer . ❏ By hand, mov e[...]

  • Page 14

    6 Printer Setup Important! Never try to move the print head while the printer is plug ged into a power outlet. Doing so can damage the printer . If you have just used the printer , let the print head cool for a few minutes befor e you touch it. ❏ Remov e the ribbon cassette from its package. ❏ Rotate the knob on the ribbon cassette clockwise to[...]

  • Page 15

    Removing the ribbon cassette 7 Removing the rib bon cassette Use the following procedure to remove the ribbon cassette from the printer when you want to replace it with a new one. ❏ Make sure that the printer is unplugged from its po wer outlet. ❏ Open the front cov er of the printer . ❏ By hand, mov e the cartridge holder to the center posit[...]

  • Page 16

    8 Printer Setup Connecting to a po wer outlet and turning po wer on and off ❏ Plug the po wer cord of the printer into a standard power outlet whose voltage matches the po wer rating noted on the label af fix ed to the bottom of your printer . Caution! If the voltage mark ed on the bottom of your printer does not match the volta ge fr om the out[...]

  • Page 17

    Loading fanfold paper 9 Loading fanfold paper This section tells you how to load fanfold paper. Note that you can also use cut- sheet paper and multi-part form paper. For details on using other types of paper, see “Paper Handling” on page 56 of this manual. ❏ Position the stack of paper behind the printer . ❏ The following figure shows the [...]

  • Page 18

    10 Printer Setup ❏ Set the release le ver on the back of the printer to the fanfold position. ❏ Set the adjustment lev er to the v alue that matches the thickness of the paper you are using. The setting for normal paper is 1. Set the le ver to a lar ger value for thick er paper , or to a smaller value for thinner paper . See the table on page 5[...]

  • Page 19

    Loading fanfold paper 11 Note that there is a guide inside the printer in front of the left tractor. The ▼ mark of the guide indicates where the left margin of the printing will be. ❏ Once the left tractor is aligned the way you want it, push the gray le ver back do wn to lock it in place. ❏ Now mo ve the tractor on the right to the approxima[...]

  • Page 20

    12 Printer Setup ❏ Press the control panel’ s LF button and the paper will feed to the starting position.[...]

  • Page 21

    Printing on fanfold paper 13 Printing on fanfold paper When printing on fanfold paper, take care not to print too close to the perforations that separate each sheet. The following shows the recommended print area for fanfold paper, cut-sheet paper, labels and envelope. 4 mm (0.16") 18 mm 18 mm (0.7") 6 mm (0.25") Bottom of Form[...]

  • Page 22

    14 Printer Setup P arking fanfold paper It is not necessary to remove fanfold paper currently loaded in the printer in order to print on cut-sheet paper fed by hand. Instead, simply use the following procedure to park the fanfold paper. ❏ T ear off the paper at a perforation so there is no more than half a page sticking out of the front cov er of[...]

  • Page 23

    Connecting to your computer 15 Connecting to your computer The computer sends data to the printer through a cable. This printer does not come with a cable, so you must purchase one separately. You will probably want to use a standard parallel cable for connection, but note that you can also use an optional serial-to-parallel interface converter (SP[...]

  • Page 24

    16 Printer Setup ❏ Plug the other end of the parallel cable into the socket on the side of the printer and secure it in place with the clips. Note: Consult your dealer for details on how to set up your computer when using the optional SPC-8K serial-to-parallel interface con verter .[...]

  • Page 25

    17 Chapter 2: Control P anel Operations The control panel gives you push-button control over the printer’s power and paper feed operations. It also includes indicator lights, which tell you the current status of the printer at a glance. This chapter describes general functions that can be performed using the control panel buttons while the printe[...]

  • Page 26

    18 Control Panel Operations P aper loading ❏ Prepare either cut-sheet or fanfold paper for feeding. For details on how to prepare for paper feeding, see page 9 for fanfold paper and page 59 for cut-sheet paper. ❏ The PO WER indicator flashes to indicate there is no paper in the printer . ❏ When using fanfold paper , press LF to feed the pape[...]

  • Page 27

    Micro feed 19 Micro feed Use the following operation to feed the paper in very small increments. This makes it possible to align the print head exactly where you want it. ❏ Make sure the printer is of f-line ( ON LINE indicator is not lit). ❏ While holding do wn ON LINE , press LF to feed the paper forward or MODE to feed the paper backward. Se[...]

  • Page 28

    20 Control Panel Operations Selecting a font ❏ Make sure the printer is of f-line ( ON LINE indicator is not lit). ❏ Press FONT to change the font selection. An indicator lights to the left of the name of the font that is currently selected. Selecting the Quiet Print Mode The Quiet Print Mode lets you print with less noise than that produced wi[...]

  • Page 29

    Saving a macro 21 ❏ Press FONT to feed the paper to the starting position. ❏ Feed the paper so the print head is located where you want the ne w auto load position to be. Press LF to feed the paper forward and MODE to feed the paper backward. This is the micro feed operation. ❏ After you hav e the paper at the position you want, hold down ON [...]

  • Page 30

    22 Control Panel Operations Clearing the printer’ s buf fer When the printer receives data from a computer, it temporarily stores it in a memory called a buffer. If you stop a printing job partway through, there is the chance that some data will remain in the buffer. The following procedure clears the printer’s buffer by deleting any data that [...]

  • Page 31

    23 Chapter 3: Using the EDS Mode The letters “EDS” stand for “Electronic DIP Switches.” Just like the small DIP switches that are used by many computers, printers, and other devices, the EDS lets you configure the printer so that it matches your system and software needs. This chapter describes how to enter the printer’s EDS Mode and prov[...]

  • Page 32

    24 Using the EDS Mode Selecting a bank ❏ While in the EDS Mode, use the control panel’ s FONT button to select a bank. Indicators on the left side of the control panel light to sho w which bank is currently selected. Selecting a switch ❏ While in the EDS Mode, use the control panel’ s MODE button to select a bank switch. Indicators on the r[...]

  • Page 33

    Printing the current switch settings 25 Printing the current switch settings ❏ In the EDS Mode, hold do wn the control panel’ s ON LINE button and press the LF button to print out the current switch settings. Asterisks on the printout sho w whether a switch is turned on or off. Exiting the EDS Mode ❏ Press the control panel’ s ON LINE butto[...]

  • Page 34

    26 Using the EDS Mode Switch 4: Not used Switch 5: P aper Out Detector Specifies whether the printer’s paper out detector is enabled (ON) or disabled (OFF). When the paper out detector is enabled (ON), the printer automatically stops printing whenever it senses there is no more paper. When it is disabled (OFF), the printer continues printing as l[...]

  • Page 35

    EDS Mode Settings 27 Switch 5: Zer o Style Specifies whether a normal zero (ON) or a slashed zero (OFF) will be used. Selecting Normal (ON) prints zeros without lines running through them, while Slashed (OFF) prints zeros with a diagonal slash running through them. Switch 6: Reserved B ANK C Switches 1, 2: Print Mode Turn these switches on or off t[...]

  • Page 36

    28 Using the EDS Mode B ANK D Switches 1, 2, 3, 4: P age Length Turn these switches on or off to form the pattern that matches the Page Length setting you want to make. B ANK E Switches 1, 2, 3, 4, 5: Code P age/International Character Set If your EDS settings specify IBM emulation (Bank A, Switch 1 OFF) with either character table (Bank A, Switch [...]

  • Page 37

    EDS Mode Settings 29 Code Pa ge SW1 SW2 SW3 SW4 SW5 #437 IBM-PC ON ON ON ON ON #850 Multi-lingual OFF ON ON ON ON #860 P or tuguese ON OFF ON ON ON #861 Icelandic OFF OFF ON ON ON #863 Canadian F rench ON ON OFF ON ON #865 Nordic OFF ON OFF ON ON #866 Russian ON OFF OFF ON ON #3840 IBM-Russian OFF OFF OFF ON ON #3841 Gost-Russian ON ON ON OFF ON #3[...]

  • Page 38

    30 Using the EDS Mode A code page is the set of symbols and characters that your printer can print. Your printer converts ASCII hexadecimal data according to a code page to print symbols and characters. By supporting different code pages, the printer can print in a variety of different languages. The following table shows detailed information about[...]

  • Page 39

    EDS Mode Settings 31 #928 Greek Greece For UNIX #2001 Lithuanian-KBL Lithuania Commonly used for DOS #772 Lithuanian Lithuania New standard #774 Lithuanian Lithuania #3001 Estonian-1 Estonia #3002 Estonian-2 Estonia Most often used #3011 Latvian-1 Latvia #3012 Latvian-2 Latvia Gov ernment standard #3021 Bulgarian Bulgaria #3031 Hebre w Israel #3041[...]

  • Page 40

    32 Using the EDS Mode If your EDS settings specify Standard emulation (Bank A, Switch 1 ON) with the italic character table (Bank A, Switch 2 OFF), use the Bank E switches to select the international character set you want to use. This setting determines the assignment of 14 character codes in the Standard Italic character set. International Charac[...]

  • Page 41

    EDS Mode Settings 33 B ANK F Switches 1, 2, 3, 4, 5: NLQ Font Selection Turn these switches on or off to form the pattern that identifies the font you want to use for NLQ printing. Note: Bank C Switches 1 and 2 must be in the corr ect position befor e this setting has any effect. Font SW1 SW2 SW3 SW4 SW5 Roman ON ON ON ON ON Sanserif OFF ON ON ON O[...]

  • Page 42

    34 Chapter 4: User Setup Utility The User Setup Utility is included on the floppy disk that comes with the printer. It allows you to change the EDS settings of the printer from your computer. To run the User Setup Utility, you need an IBM-compatible computer running PC-DOS or MS-DOS. The computer must be equipped with a 3.5 ″ floppy drive and a h[...]

  • Page 43

    Starting the User Setup Utility 35 ❏ Pull do wn the list of av ailable languages under Language: and double- click the one you want to use. ❏ Click the Install Directory: box to change it into an input box. ❏ Input the dri ve name and directory where you want the User Setup Utility installed. Make sure to include the full path to the director[...]

  • Page 44

    36 User Setup Utility When you start the User Setup Utility, it reads and displays the last settings that were sent to the printer by the utility. Note: The utility does not r ead the settings fr om the printer . It r eads the settings fr om a file that was cr eated the last time the utility was run, which ar e stor ed on your computer’ s hard d[...]

  • Page 45

    Adjusting the dot alignment 37 T o select a setting box ❏ Click on the box you want to select or mo ve to it by using your ke yboard’ s Ta b or arrow k eys. The currently selected setting box is highlighted on the screen. T o change a setting ❏ After you select a setting box, click on the box or press Enter to pull do wn a list of av ailable [...]

  • Page 46

    38 User Setup Utility Changing the printer port ❏ Click on Po r t or press the F8 function key . ❏ Select the port you want to use by double-clicking on it, or by moving to it with the arrow k eys and pressing Enter . Saving setup data in a configuration file ❏ T o save setup data in a configuration file so you can recall it later , click[...]

  • Page 47

    Importing setup data from a configuration file 39 Importing setup data from a configuration file ❏ Click on File or press the F3 function ke y . ❏ Select Load from the menu that drops do wn by double-clicking on it, or by moving the highlighting to it with the arro w keys and pressing Enter . ❏ Select the file that contains the configurat[...]

  • Page 48

    40 Chapter 5: Using the Printer with W indo ws 3.1 This chapter contains specific information you need to know when using the printer with Microsoft Windows 3.1 or later. It also tells you how to install the printer driver on your computer so that it can control the printer correctly. In this chapter, you will learn: ❏ How to set up for printing [...]

  • Page 49

    Setting up for printing with Microsoft Windows 3.1 41 ❏ Click Add and the dialog box will expand to sho w a List of Printers. ❏ In the List of Printers: box, select Install Unlisted or Updated Printer . ❏ Click Install . ❏ This causes the Install Driver dialog box to appear, which instructs you to insert the disk that contains the printer d[...]

  • Page 50

    42 Using the Printer with Windows 3.1 ❏ Double-click on the name of the printer model you just installed to select it as the default printer . ❏ Click Close to close the Printers dialog box. Note: W indows applications automatically print on the curr ently selected default printer . If you want to print on a differ ent printer , you must first[...]

  • Page 51

    Printing a document 43 ❏ From this windo w you select buttons that let you control a wide v ariety of printer setup parameters. This manual does not include any information about how to do this because e verything you need to kno w is included in an on-line manual that tells you how to use all the b uttons and menus that appear . T o view the on-[...]

  • Page 52

    44 Using the Printer with Windows 3.1 Note: The actual appearance of the Print window may dif fer somewhat depending on the application you ar e using. Use this window to specify the range of the pages to be printed, the quality of the printing (in dots per inch), and the number of copies you want to print. Note also that there are boxes that you c[...]

  • Page 53

    Selecting fonts in Windows applications 45 ❏ Insert the disk that contains the fonts into one of your computer’ s disk driv es. This explanation assumes you are using a dri v e named “ A:”, but you could use any dri ve. Just remember to change the “ A:” in the following steps to the name of the dri ve you are using. ❏ Select the driv [...]

  • Page 54

    46 Chapter 6: Using the printer with W indo ws 95 This chapter describes how to use the printer with Microsoft Windows 95. The following topics are covered: ❏ Setting up the printer in W indows 95 ❏ Preparing for printing ❏ Printing a document ❏ Installing the T rueT ype fonts Note: The file “r eadme.txt” on the floppy disk contains a[...]

  • Page 55

    Setting up the printer in Windows 95 47 ❏ When the abov e windo w is displayed, make sure the Local printer radio button is check ed. Then click on the Next b utton twice, and click on the Back b utton. ❏ Click on the Have Disk b utton. ❏ Insert the disk with the printer dri ver file on it into the floppy disk dri ve. Make sure that the dri[...]

  • Page 56

    48 Using the printer with Windows 95 ❏ Select the language or language group you want to use by clicking on it. ❏ Select the printer model name (“Star LC-7211”) by clicking on it and then click on the Next b utton. ❏ Select the printer port to which the printer is connected by clicking on it (usually “LPT1”). Click on the Next b utton[...]

  • Page 57

    Preparing to print 49 ❏ Click on the Next b utton. ❏ Select whether to print out a test page by clicking on the appropriate radio button. ❏ Click on the Finish button. ❏ If a message appears requesting you to insert the W indows 95 CD-R OM, insert it into the CD-R OM drive and click on the OK b utton. ❏ If a message appears saying that th[...]

  • Page 58

    50 Using the printer with Windows 95 ❏ Double-click on the icon bearing the name of the printer ( Star LC-7211 ) in the Printers windo w . A window appears listing an y documents that are currently being printed on the printer . ❏ Click on the Printer menu. ❏ T o set the printer as the default printer , click on the Set As Default command so [...]

  • Page 59

    Printing a document 51 Printing a document Windows 95 applications always print to the currently selected default printer. If you want to change the default printer, refer to the previous section, Preparing to print. To print from any Windows 95 application, proceed as follows:. ❏ Click on the application’ s File menu. ❏ Click on the Print co[...]

  • Page 60

    52 Using the printer with Windows 95 Installing T rueT ype fonts To install the TrueType fonts that are on the floppy disk accompanying this printer, follow the procedure below. ❏ Insert the disk in your computer’ s floppy disk dri ve. ❏ Click on the Start button in the bottom lefthand corner of the screen. ❏ Select Settings . ❏ Release [...]

  • Page 61

    53 Chapter 7: Using the Printer with OS/2 W arp This chapter contains specific information about using the printer with IBM OS/2 Warp. It also shows you how to install the printer driver on your computer so you can control the printer. By reading this chapter, you will learn: ❏ How to set up for printing with IBM OS/2 W arp ❏ How to prepare for[...]

  • Page 62

    54 Using the Printer with OS/2 Warp Getting ready to print There are several steps to set up the printer before using it. You must select the printer driver, and specify the source, size, and orientation of the paper. Use the following procedure to make these selections. Note: Y ou do not need to select the printer driver and paper specifications [...]

  • Page 63

    55 Chapter 8: Using the Printer with MS-DOS This chapter contains information about how to use the printer with applications software running under MS-DOS. In this chapter, you will learn about: ❏ How to set up for printing with MS-DOS ❏ How to select fonts from within an application Setting up for printing with MS-DOS To print from an applicat[...]

  • Page 64

    56 Chapter 9: P aper Handling Your printer is designed to print on a variety of paper types. This chapter tells you everything you need to know about paper, and how to set the printer up for manual paper feed. In this chapter, you will learn about: ❏ Selecting the best type of paper ❏ Adjusting for paper thickness ❏ Manual sheet feeding ❏ C[...]

  • Page 65

    Adjusting for paper thickness 57 Labels Backing sheet: 4.5 ″ to 12 ″ / 114 to 305 mm Thickness: Backing sheet 0.0028 ″ to 0.0035 ″ / 0.07 to 0.09 mm Total thickness 0.0075 ″ / 0.19 mm * Use labels only under normal temperature and humidity conditions. En velope #10: 9.4 ″ × 4.1 ″ / 240 × 104 mm Adjusting for paper thickness Paper co[...]

  • Page 66

    58 Paper Handling The following table provides a general guide for setting the adjustment lever. Experiment with different settings until you find the one that gives you the print quality you want. Continuous use of the wrong adjustment lever setting can drastically reduce print head life! A utomatic fanfold feeding ❏ See “Loading fanfold paper[...]

  • Page 67

    Manual sheet feeding 59 Manual sheet feeding You can use the following procedure to manually feed cut-sheet paper into the printer. ❏ Make sure that there is no fanfold paper in the printer . If there is, use the procedure under “Parking fanfold paper” on page 14 to park the f anfold paper and prepare for manual sheet feeding. ❏ Set the rel[...]

  • Page 68

    60 Paper Handling ❏ Adjust the paper guide to the position you want. Note that the ▼ mark of the guide indicates where the left margin of the printing will be. ❏ Making sure that the left edge of the paper is against the paper guide, insert straight a sheet of paper into the front of the printer as far as it will go. The paper will automatica[...]

  • Page 69

    Clearing paper jams 61 Note: If you ar e inserting letterhead paper , insert the sheet so that it is face up with the letterhead portion up. Clearing paper jams Use the following procedure to clear paper jams from the printer. ❏ T urn the power of f. ❏ Unplug the printer from its A C power outlet. ❏ Open the front cov er of the printer . ❏ [...]

  • Page 70

    62 Chapter 10: Optional Accessory This chapter explains how to connect and set up the following optional accessory that is available for this printer: ❏ Serial-to-Parallel Con verter (SPC-8K) Important! Always make sur e that printer power is turned off whenever installing or r emoving optional accessories. Connecting the Interface Con verter ❏[...]

  • Page 71

    Setting the converter’s DIP switches 63 ❏ Plug the other end of the serial cable into your computer’ s serial ports. Serial ports are usually marked COM1, COM 2, etc. If your computer has only one serial port, it will be marked COM1. Important! ❏ Make sur e that the serial-to-parallel con verter is r esting on a stable, level surface wher e[...]

  • Page 72

    64 Optional Accessory Data Length P arity Protocol Baud Rate Switch 1 Data Length DOS/Windows Setting ON 8 bits 8 OFF 7 bits 7 Switch 2 Switch 5 P arity DOS/Windows Setting ON ON or OFF None N OFF ON Odd O OFF OFF Even E Switch 3 Switch 4 Protocol ON ON DTR ON OFF XON/XOFF OFF ON ETX/A CK Switch 6 Switch 7 Switch 8 Baud Rate DOS/Windows Setting OFF[...]

  • Page 73

    65 Appendix A: T roubleshooting The appendix will provide help if you experience problems with your printer. It tells you how to test the printer, how to check system software settings, and how to adjust the vertical alignment. In addition, there is information on actions to take for specific problems, and on the meanings of printer beep tones. W a[...]

  • Page 74

    66 Troubleshooting Note: T est printing prints acr oss the entir e width of the carriage . Make sur e that the printer is loaded with the widest paper available in or der to avoid damage to the print head and platen. Hexadecimal dump This procedure prints in hexadecimal format all codes (character codes and control codes) that are sent to the print[...]

  • Page 75

    67 ❏ While holding down the control panel’ s LF and ON LINE buttons, turn the printer back on to enter the Dot Adjustment Mode. The printer will print something like the following. Note that the printer will feed the paper forward and back each time during this operation so you can view the printout. ❏ If the three lines do not align properly[...]

  • Page 76

    68 Troubleshooting T roubleshooting guide Use the following table to help track down the causes of problems and to determine the best solution to deal with them. Prob lem Possib le Cause Recommended Action The ON LINE indicator does not light. The printer is not receiving power . Check whether the power cord is correctly plugged into the power outl[...]

  • Page 77

    69 Printer test works, but printer will not print out data from the attached computer . The interf ace cable is connected incorrectly or damaged. Check to mak e sure that the printer interface cab le is connected correctly . If it is, tr y a diff erent cable . Printer does not feed paper properly . Jamming paper . Remov e all paper from the printer[...]

  • Page 78

    70 Troubleshooting Incorrect number of lines are printed on the page. A uto line feed with carriage retur n is enabled. Use the EDS Mode or the User Setup Utility to disable auto line f eed with carriage retur n (page 26). The line spacing or leading selected by y our application program is wrong. Choose a diff erent line spacing or leading setting[...]

  • Page 79

    71 Printer case is hot. The printer’ s air vents are bloc ked or obstructed. Switch off the printer and let it cool. Check the air v ents on the bottom of the printer to see if they are b locked. Remov e the obstr uction if possible . If the problem persists, return the pr inter to your dealer f or repair . Printer makes e xcessive noise. The fro[...]

  • Page 80

    72 Troubleshooting Left margin mov es to the right dur ing printing. The paper is not loaded correctly , causing the print head to jam. Remov e all paper from the printer and reload it. T ry printing again. The ribbon cassette is not installed correctly , causing the print head to jam. Make sure that the ribbon cassette is installed correctly . See[...]

  • Page 81

    73 Some characters are printed incorrectly . Inappropriate settings are selected by y our application program. Choose diff erent settings in your application. Wires are missing from the print head. Return the printer to your dealer f or repair . Printer behav es erratically . Printing suddenly stops. The interf ace cable is connected incorrectly or[...]

  • Page 82

    74 Troubleshooting Checking system software settings in W indows Whenever you have problems printing from a Windows application, you should check the following four things: ✓ Is the printer you are using set as the default printer? ✓ Is the dri ve setup correctly? ✓ Is the printer you are using correctly selected in your application? ✓ Is t[...]

  • Page 83

    75 T o check the application printer selection ❏ Select Print from the application’ s File menu, and a window appears listing av ailable printers. ❏ Check to see that the name of your Star printer is selected. If it is not, select it and try printing from your application again. T o check the port ❏ Double-click the Control P anel icon in t[...]

  • Page 84

    76 Appendix B: Specifications Printing System Ser ial Impact Dot-Matrix Printing Speed Pitch Draft (cps/dpi) NLQ (cps/dpi) Pica (10 cpi) 225/120H 56/240H Elite (12 cpi) 270/120H 67/240H Condensed pica (17 cpi) 191/240H 95/240H Condensed elite (20 cpi) 225/240H 112/240H H: half-dot Print Direction Draft: Bi-directional logic seeking NLQ: Uni-direct[...]

  • Page 85

    77 Labels Backing sheet: 4.5 ″ to 12 ″ / 114 to 305 mm Thickness: Backing sheet T otal thickness 0.0028 ″ to 0.0035 ″ / 0.07 to 0.09 mm 0.0075 ″ / 0.19 mm max. En velope #10 9.4 ″  × 4.1 ″ / 240 × 104 mm Emulation Standard Mode: EPSON ESC/P (9-pin) IBM Mode: Proprinter III Interface Standard: Centronics parallel Option: RS-232C s[...]

  • Page 86

    78 Appendix C: Interface Pin Outs P arallel Interface Pin Name Function 1 STR OBE Goes low f or ≥ 0.5 µ s when active . 2 D A T A0 These signals represent information for the 1st through 8th bit of par allel data, respectively . Each signal is HIGH when data is logical 1, and LO W when logical 0. 3 D ATA 1 4 D ATA 2 5 D ATA 3 6 D ATA 4 7 D ATA 5[...]

  • Page 87

    79 Appendix D: Character Sets Standard Italic Character Set International Character Set The character codes shown in the table are hexadecimal.[...]

  • Page 88

    80 Character Sets IBM Character Set #2 Code P age #437 (IBM-PC) Character Set #1 Other characters are the same as those for Character Set #2.[...]

  • Page 89

    81 IBM Special Character Set The following characters can be printed using the <ESC> ^ command. Code P age #850 Multi-lingual Other characters are the same as those for Code Page #437. Code P age #860 P or tuguese Other characters are the same as those for Code Page #437. Code P age #861 Icelandic Other characters are the same as those for Co[...]

  • Page 90

    82 Character Sets Code P age #863 Canadian French Other characters are the same as those for Code Page #437. Code P age #865 Nordic Other characters are the same as those for Code Page #437. Code P age #3840 IBM-Russian Other characters are the same as those for Code Page #437. Code P age #866 Russian Other characters are the same as those for Code[...]

  • Page 91

    83 Code P age #3843 P olish Other characters are the same as those for Code Page #437. Code P age #3841 Gost-Russian Other characters are the same as those for Code Page #437. Code P age #3845 Hungarian Other characters are the same as those for Code Page #437. Code P age #3844 CS2 Other characters are the same as those for Code Page #437.[...]

  • Page 92

    84 Character Sets Code P age #3847 Brazil-ABNT Other characters are the same as those for Code Page #437. Code P age #3846 T urkish Other characters are the same as those for Code Page #437. Code P age #852 Latin-2 Other characters are the same as those for Code Page #437. Code P age #3848 Brazil-ABICOMP The other characters are the same as in code[...]

  • Page 93

    85 Code P age #1001 Arabic Other characters are the same as those for Code Page #437. Code P age #737 Greek Other characters are the same as those for Code Page #437. Code P age #851 Greek Other characters are the same as those for Code Page #437.[...]

  • Page 94

    86 Character Sets Code P age #928 Greek Other characters are the same as those for Code Page #437. Code P age #869 Greek Other characters are the same as those for Code Page #437. Code P age #772 Lithuanian Other characters are the same as those for Code Page #437. Code P age #2001 Lithuanian-KBL Other characters are the same as those for Code Page[...]

  • Page 95

    87 Code P age #3001 Estonian1 Other characters are the same as those for Code Page #437. Code P age #774 Lithuanian Other characters are the same as those for Code Page #437. Code P age #3011 Latvian1 Other characters are the same as those for Code Page #437. Code P age #3002 Estonian2 Other characters are the same as those for Code Page #437.[...]

  • Page 96

    88 Character Sets Code P age #3021 Bulgarian Other characters are the same as those for Code Page #437. Code P age #3012 Latvian2 Other characters are the same as those for Code Page #437. Code P age #3041 Maltese Other characters are the same as those for Code Page #437. Code P age #3031 Hebrew Other characters are the same as those for Code Page [...]

  • Page 97

    89 Appendix E: Printer Control Codes This appendix lists the printer’s control commands. It gives the name of each control command, along with the applicable emulation mode (Standard, IBM, or Both), and the applicable ASCII code. Font and Character Set Control Commands Description Mode ASCII Code Select italic STD ESC 4 Cancel italic STD ESC 5 Se[...]

  • Page 98

    90 Printer Control Codes Print Pitch Contr ol Commands Description Mode ASCII Code Select condensed print Both SI Same as SI STD ESC SI Select one line expanded print Both SO Same as SO STD ESC SO Cancel condensed print STD DC2 Set print pitch to pica IBM DC2 Cancel one-line expanded print Both DC4 Set print pitch to elite IBM ESC : Set print pitch[...]

  • Page 99

    91 Special Print Mode Commands Description Mode ASCII Code Set master print mode STD ESC! Cancel underlining Both ESC-0 Select underlining Both ESC-1 Select emphasized print Both ESC E Cancel emphasized print Both ESC F Select double-strike print Both ESC G Cancel double-strike print Both ESC H Select superscripts Both ESC S0 Select subscripts Both[...]

  • Page 100

    92 Printer Control Codes Line Spacing Commands Description Mode ASCII Code Advance paper one line (line f eed) Both LF Rev erse paper one line STD ESC LF Set line spacing to 1/8 ″ Both ESC 0 Set line spacing to 7/72 ″ IBM ESC 1 Set line spacing to 1/6 ″ STD ESC 2 Execute ESC A IBM ESC 2 Set line spacing to n /216 ″ Both ESC 3 n Set line spa[...]

  • Page 101

    93 Mov e print head to specified horizontal position STD ESC n1 n2 Justification STD ESC a n Set left margin STD ESC l n Other Commands Description Mode ASCII Code Sound printer bell Both BEL Mov e printer head back one space (backspace) Both BS Set printer on line Both DC1 Set printer off line STD DC3 Cancel line in print buff er Both CAN Dele[...]

  • Page 102

    94 Appendix F: Glossary adjustment lever Controls the darkness of the printing by adjusting for the thickness of the paper you are printing on. Centronics cab le Parallel cable normally used to connect the printer to the computer. control code A numeric code that instructs the printer to perform an operation. For example, the computer sends the pri[...]

  • Page 103

    95 Appendix G: Control P anel Operation Guide Note: A dot means pr ess and hold and an arr ow means to just pr ess. A dot and arr ow tied together means hold one while pr essing the other . FONT MODE LF ON LINE ROMAN COURIER SANSERIF PRESTIGE ORATOR POWER DRAFT QUIET BANK SW A1 B2 C3 D4 E5 6 F MICRO FEED FF Hex-Dump Long test Short test Dot-adjust [...]

  • Page 104

    A application printer selection checking 75 auto LF with CR 26 auto load position changing 20 auto tear-off 26 AUTOEXEC.BAT 75 B bidirectional printing 26 C cable parallel 15 port connection 75 carton contents 2 Character Set IBM #1 80 IBM #2 80 IBM Special 81 international 79 standard italic 79 character sets tables 79 character table 25 Code Page[...]

  • Page 105

    loading 9 parking 14, 18 perforations 13 printing on 13 specifications 56 tear-off function 14, 19 unparking 14 fonts selecting in Windows 45 selecting a font 20 form feed 18 front cover opening 5 G glossary 94 graphics direction 26 H hexadecimal dump 66 I input buffer 25 interface converter 2 interface pin outs optional serial interface 78 paralle[...]

  • Page 106

    problems causes and solutions 68 dark printing 70 erratic operation 73 excessive noise 71 hot printer case 71 incorrect characters 72, 73 left margin movement 72 line spacing 69 malformed graphics 70 no printing 68 overprinting lines 69 paper feed 69 power supply 68 print quality 70 printing past paper edge 71 smudged forms 70 sudden stoppage 73 we[...]

  • Page 107

    Customer service information If you experience an y technical difficulties with your Star printer , please refer to Appendix A How to deal with printing problems. This chapter describes easy methods to diagnose and resolve some of the problems that you may encounter . For further technical support, you should first contact your Authorized Star De[...]