StarTech.com SV1107IPEXT manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation StarTech.com SV1107IPEXT. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel StarTech.com SV1107IPEXT ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation StarTech.com SV1107IPEXT décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation StarTech.com SV1107IPEXT devrait contenir:
- informations sur les caractéristiques techniques du dispositif StarTech.com SV1107IPEXT
- nom du fabricant et année de fabrication StarTech.com SV1107IPEXT
- instructions d'utilisation, de réglage et d’entretien de l'équipement StarTech.com SV1107IPEXT
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage StarTech.com SV1107IPEXT ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles StarTech.com SV1107IPEXT et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service StarTech.com en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées StarTech.com SV1107IPEXT, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif StarTech.com SV1107IPEXT, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation StarTech.com SV1107IPEXT. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    SV110 7IPEX T KVM over IP with Virtual Media[...]

  • Page 2

    FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital de- vice, pursuant to par t 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interf erence in a residential installation. This equipment generates, uses and can radiate radio frequency ener[...]

  • Page 3

    Instruction Manual i Instruction Manual T able of Contents Introduction ................................................................................... 1 Features ...................................................................................... 1 P ackage Contents ....................................................................... 1 Ha[...]

  • Page 4

    Instruction Manual ii User Station Filtering – MAC Addresses ..................................... 21 Custom SSL Cer tificates ............................................................. 21 User Management ....................................................................... 22 Customization ..................................................[...]

  • Page 5

    Instruction Manual 1 Introduction The SV1107IPEXT Server Remote Control KVM ov er IP with Vir tual Me- dia capability enables simple management of remote servers from any- where in the world, through remote administrative control, while pro viding a conv enient wa y to monitor computers and ser vers ov er a network, or ov er the Internet. The SV110[...]

  • Page 6

    Instruction Manual 2 Hardware Requirements For best results , we recommend that the computers used to access the SV1107IPEXT control unit hav e at minimum a P entium III 1 GHz proces- sor , with the screen resolution set to 1024 x 768. Browsers must support 128-bit SSL data encr yption • Recommended Internet connection speed: at least 128 kbps[...]

  • Page 7

    Instruction Manual 3 Hardware Guide 1 2 3 4 5 Component Description 1 Reset Switch System Reset: Pressing and holding this switch in f or more that three seconds performs a system reset Restore Factory Default Settings: P ower off the SV1107IPEXT , then press and hold the reset switch for at least 3 seconds while reconnecting po wer Please Note: Th[...]

  • Page 8

    Instruction Manual 4 Hardware Guide - Cont’d Please Note: if you are using a wireless k eyboard/mouse set, connect the receiver to the K eyboard por t of the KVM cable Component Description 1 P ower Jac k The power adapter connection 2 PC/KVM P ort The connection for the cab le that links the SV1107IPEXT to your computer 3 USB Console P ort This [...]

  • Page 9

    Instruction Manual 5 Computer Preliminary Setup Find your computer’ s IP address and default Gate wa y b y doing the follo w- ing: Click on 1. Start , then RUN . Enter 2. CMD in the text bo x. Click on [ 3. OK ] or press the [ Enter ] ke y . When the command line window opens, T ype 4. ipconfig , then press Enter : Look for the heading that sa y[...]

  • Page 10

    Instruction Manual 6 SV1107IPEXT Preliminary Setup Connect the SV1107IPEXT and your computer to y our network using the follo wing diagram. This is a preliminary set up, so no other connections are needed. Most home networks use automatic IP Addressing, and the SV1107I- PEXT is provided with a def ault fix ed IP address of 192.168.0.60. There- for[...]

  • Page 11

    Instruction Manual 7 Windows XP and 2000 Locate, and doub le-click on the 1. Network Connections icon, within the Windows Control P anel. Right-click on 2. Local Area Connection (or Wireless network connection) Select 3. Properties . Under the General tab highlight Internet Protocol TCP/IP Click on the 4. Pr operties button. Click on the Radio b ut[...]

  • Page 12

    8 Instruction Manual SV1107IPEXT Initial Conguration Open your web bro wser . Y ou will get a P age cannot be displa yed 1. error message, this is normal. In the Address line, type: 2. http:// 192.168.0.60 , then press Enter . When the cer tificate windows pop 3. up , accept them. When the below screen appears, log into the SV1107IPEXT : 4. Use[...]

  • Page 13

    Instruction Manual 9 After logging in, click on the 5. Network icon (sho wn below) along the top of the window . Select 6. Set IP Address manuall y (A static IP Address is preferred). The actual address you use is dependent on y our network’ s address range: As an example: In the preliminary set up, the IP Address noted is 192.168.1.16, so the IP[...]

  • Page 14

    Instruction Manual 10 For no w leav e the rest of the settings at their default values (the y will 8. be cov ered later). Click on Apply , then Logout. The SV1107IPEXT will reset. (It is 9. impor tant to log out so the SV1107IPEXT will close the connection). Please Note: Change your computer’ s IP address and Default Gate wa y bac k to the origin[...]

  • Page 15

    Instruction Manual 11 Hardware Setup Installation T o install the SV1107IPEXT , ref er to the installation diagram on the f ollow- ing page: Use the Console cable pro vided to connect the SV1107IPEXT’ s 1. Console por t, to the local ke yboard, monitor and mouse, the y are color coded for identification. Use the KVM cable pro vided to connect th[...]

  • Page 16

    Instruction Manual 12 Installation - Cont ’d 1 2 3 4 5 6[...]

  • Page 17

    Instruction Manual 13 (Optional) Mounting to a Cabinet/Rack If you wish to mount the SV1107IPEXT in a server/storage rac k/cabinet, using the included brac ket: ( 1 . Figure 1) Remov e the two scre ws closest to the rear panel of the SV1107IPEXT , on the base of the unit. ( 2 . Figure 2) Place the mounting brac ket on the base, aligning the circula[...]

  • Page 18

    Instruction Manual 14 Normal Logon T o operate the SV1107IPEXT from an Internet browser , begin by logging in. Open your browser and specify the IP address (assigned in the pre- liminary set up) of the SV1107IPEXT in the browser’ s Address bar . A Security Aler t dialog box, similar to the one below , appears. 1. Accept the cer tificate. If a se[...]

  • Page 19

    Instruction Manual 15 The SV1107IPEXT Main Screen appears: The Main Screen consists of Administration icons arranged horizontally across the top of the screen (see pg. 15), and Utility icons arranged verti- cally on the left side of the screen (described in table below). Utility Icons Apply: Sa ves the changes y ou make in the administr ation dialo[...]

  • Page 20

    Instruction Manual 16 Administration The icons arranged v er tically on the left side of the screen (shown left) are linked to the administration utilities , which are used to configure the SV1107IPEXT . Y our ability to make configuration changes depends on the permissions associated with your login inf ormation. Once you login, the Gener al pan[...]

  • Page 21

    Instruction Manual 17 Network The Network dialog is used to specify the SV1107IPEXT’ s network envi- ronment. Access P orts If a firew all is being used, the Administrator can specify (in the firew all set up) the por t numbers that it will allow . When connecting to the SV1107IPEXT , users must specify the por t number as par t of the IP Addre[...]

  • Page 22

    Instruction Manual 18 IP Address The SV1107IPEXT can hav e its IP address assigned dynamically at boot- up (DHCP), or can be given a fix ed IP address. Please note: If you wish to access the SV1107IPEXT from the Internet, assign a static IP address as you will need to configure y our router to forw ard the port to the SV1107IPEXT , and an IP addr[...]

  • Page 23

    Instruction Manual 19 the operability of the e-mail notification. An e-mail should be sent to the e-mail address specified in the T o: field Please Note: This will only notify you if the SV1107IPEXT changes its address on your local network, it will not notify y ou if your e xter nal ad- dress changes. Security The Security page is used to contr[...]

  • Page 24

    Instruction Manual 20 Filtering T o enable IP and/or MA C filter ing, place a checkmark in the IP Filter Enable and/or MA C Filter Enable checkbox. There is a maxim um of 100 filters allowed f or each option. If the • include b utton is check ed, all the addresses within the filter range are allow ed access to the SV1107IPEXT . Addresses no[...]

  • Page 25

    Instruction Manual 21 T o delete a filter , select it and click Remove . T o modify a filter , select it and click Edit . The Edit dialog bo x is similar to the Add dialog box. When it appears, simply delete the old address and replace it with the new one . User Station Filtering – MA C Addresses T o add a MA C address filter click Add . A dia[...]

  • Page 26

    Instruction Manual 22 Enter the follo wing command: openssl req -x509 -nodes -days 365 -ne wke y rsa: 1024 -keyout m ycer t.pem -out mycert.pem In order to use a custom SSL cer tificate, the created PEM file must then be uploaded through the web interf ace. Click on the Br owse b utton, and locate the generated certificate file, then click on t[...]

  • Page 27

    Instruction Manual 23 T o delete a user profile, select it from the names displa y ed in the User List panel, and click Remo ve . The user’ s name is remov ed from the User List panel. T o modify a user profile, first select it from the list in the upper panel, then change the information that appears in the User Info dialog bo x. The Re- set [...]

  • Page 28

    Instruction Manual 24 Please Note: If a user is denied a permission, that per mission will not be visible on the Utility tool bar , when that user logs on. Customization This configuration page allows the Administr ator to set Timeout , Login Failure , and W orking mode parameters. An e xplanation of the Customi- zation parameters is giv en in the[...]

  • Page 29

    Instruction Manual 25 Firmware As new v ersions of the SV1107IPEXT firmware become av ailable , they can be downloaded from our website . Check the website regularly to find the latest inf ormation and packages. T o upgrade the firmware, do the f ollowing: After downloading the ne w firmware file to your computer , open your 1. browser and log[...]

  • Page 30

    Instruction Manual 26 After the upload completes, clic k the 4. Apply icon at the left side of the web page. Enable the 5. Reset on Exit checkbox on the Customization page . Re-click the 6. Apply icon at the left of the w eb page. Click the 7. Logout icon at the upper right of the web page to exit and reset the SV1107IPEXT . Using the SV1107IPEXT S[...]

  • Page 31

    Instruction Manual 27 Open a web browser on the remote computer . 3. T ype in the IP Address you wrote do wn in step 6 of SV1107IPEXT 4. Initial configuration f or e xample http://192.168.1.60, then hit the enter key Y ou will be taken to the SV1107IPEXT Logon screen 5. Enter your user name and pass word in the spaces provided and click 6. on Logo[...]

  • Page 32

    Instruction Manual 28 When a connection to the SV1107IPEXT has been established, a 2. screen similar to the one shown here will appear: After you clic k on the Switch b utton, the remote system appears on your monitor . Y ou can work on the remote system via the screen display ed on y our monitor , as if it were y our local system. Y ou can move th[...]

  • Page 33

    Instruction Manual 29 Please Note: Due to network lag, there might be a delay bef ore your ke ystrokes • appear on the screen. Y ou may also hav e to wait a bit for the remote mouse to catch up to your local mouse bef ore y ou click. Due to net lag, or insufficient computing power on the local machine , • some images, especially motion i[...]

  • Page 34

    Instruction Manual 30 Icon Function Exit from the Windows Client F rom left to right, these icons indicate the current Num Lock , Caps Loc k and Scroll Lock state , respectively . When the corresponding icon is illuminated, the function is active . When connected, toggle the LEDs to set the correct state Please Note: Y ou can mov e the control pane[...]

  • Page 35

    Instruction Manual 31 T o customize a hotk ey combination: Highlight the Action, and then click 1. Start . K ey in the Function k eys (one at a time). The k ey names appear in the 2. Key field as you press them. When you ha ve finished k eying in your sequence, Clic k 3. Stop . Click 4. Set . Repeat for any other actions y ou wish to change. Clic[...]

  • Page 36

    Instruction Manual 32 Action Explanation Substitute Ctrl key If your local computer captures Ctrl ke y combinations, pre venting them from being sent to the remote system, you can implement their effects on the remote system by specifying a function k ey to substitute for the Ctrl k ey . If you substitute the F11 k ey , for e xample, pressing [ F11[...]

  • Page 37

    Instruction Manual 33 Option Usage Screen P osition Adjust the horizontal and vertical position of the remote computer window b y clicking the Arrow buttons . Auto-Sync Click A uto-Sync to detect the v er tical and horizontal offset values of the remote screen and automatically synchronize it with the local screen. If the local and remote mouse poi[...]

  • Page 38

    Instruction Manual 34 The Message Board The SV1107IPEXT suppor ts two user logins, (only one user has control at a given time), which can possib ly create access conflicts. T o alleviate this problem, a message board f eature has been provided, allo wing users to communicate with one other . Message board operation resembles that of an Internet ch[...]

  • Page 39

    Instruction Manual 35 By default, messages are posted to all users . T o post a message to an • individual user , select the user’ s name before sending y our message. If a user’ s name is selected, and y ou want to post a message to all • users, select All Users prior to sending a message. If a user has disabled Chat, an icon is sho [...]

  • Page 40

    Instruction Manual 36 Show / Hide (User List): When you hide the User List, the User List panel closes. The button is shado wed when the User List is open Exit: Click to close the message board Please Note: Only users who are currently logged on can see the Mes- sage Board - it is not visible on the local monitor . Virtual Media The SV1107IPEXT’ [...]

  • Page 41

    Instruction Manual 37 F rom the remote computer click on the Vir tual Media icon in the Windows Client Control P anel, this opens the Vir tual Media Connection dialog box: Please Note: More than one USB mass storage de vice ma y be connect- ed and recognized, b ut only the unit selected can be accessed. Drop down the Ph ysical De vice list to selec[...]

  • Page 42

    Instruction Manual 38 work, once your configuration has been pro ven, the Internet connection will be cov ered. T o connect from y our local network: Ensure the “remote” computer is connected to your network. 1. Ensure the SV1107IPEXT is connected to your local network and to 2. the local computer Star t the browser of your choice on the remot[...]

  • Page 43

    Instruction Manual 39 The Jav a Applet T oolbar The Ja va Applet’ s toolbar provides utilities to help y ou control remote KVM operations. Please Note: The tool bar is hidden in the blank area at the bottom cen- ter of the screen, and appears when you mo ve the mouse pointer o ver the area. The T ool Bar Icons and their functions are explained in[...]

  • Page 44

    Instruction Manual 40 Set Video Parameter s: Clicking on this b utton brings up the Video Settings dialog box: Please Note: W e recommend that you perf or m Auto sync immediately follo wing connection, to ensure proper mouse synchronization. Keypad Since some local input ke yboard combinations cannot be captured and sent to the SV1107IPEXT , the K [...]

  • Page 45

    Instruction Manual 41 Mouse Synchronization At times, the local mouse mov ement may lose sync with the remote mouse mov ement. Y ou can tr y getting them back in sync with fast mouse synchronization by mo ving the mouse pointer down into the J av a Applet toolbar . If that does not help, run A uto sync (as discussed on the pre vious page). If Auto [...]

  • Page 46

    Instruction Manual 42 When the front panel LEDs flash, disconnect the power adapter from 5. the SV1107IPEXT . Remov e the jumper cap from J9. 6. Close the housing and reconnect the SV1107IPEXT power adapter 7. and cables . After star ting back up , y ou can use the default Username and P ass 8. word to log in. Please Note: P erforming this procedu[...]

  • Page 47

    Instruction Manual 43 If you ha ve assigned a static IP address to the SV1107IPEXT , this step 1. can be skipped. The SV1107IPEXT features IP Change Notification, which will automatically send an e-mail to your pref erred address, notifying y ou of the new IP Address . Fill out the form (contact your ISP if you are unsure of the information). Afte[...]

  • Page 48

    Instruction Manual 44 If you are using A utomatic addressing, click on the drop down arrow labeled Computer Name and select the SV1107IPEXT by name . In the 6. P orts to Open [TCP] space, enter 9000 , 9002 (or the por t numbers you chose) and set the schedule . Activate P or t Forwarding b y placing an X in the box on the e xtreme left. Sav e your [...]

  • Page 49

    Instruction Manual 45 T roubleshooting General Operation SV1107IPEXT is acting erratically: Press and hold the Reset button f or at least three seconds My Virtual Media device is set to “read only” under Windows Vista™ and cannot be made writable: Due to Windows Vista™ security features, no data can be written to a Vir tual Media device . U[...]

  • Page 50

    Instruction Manual 46 When I log in, the bro wser generates a CA Root certificate is not trusted, or a Certificate Error response The cer tificate name is not found on Microsoft’ s list of T r usted Authorities. The cer tificate can be trusted. For mouse prob lems, see Ad ditional Mouse Synchr onization Proce- dures The Windows Client Windows[...]

  • Page 51

    Instruction Manual 47 Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual f ail to resolve mouse pointer prob lems f or par ticular computers, try the follow- ing: Note: These procedures are to be performed on the computers attached to 1. the SV1107IPEXT por ts (local) - not on the computer you are using[...]

  • Page 52

    Instruction Manual 48 Windows XP / Windows Server 2003 / Vista™ Set the mouse speed to the middle position, then disable Enhance P ointer Precision (Control P anel −> Pr inters and Other Hardware −> Mouse −> P ointer Options). Apply −> OK[...]

  • Page 53

    Instruction Manual 49 T echnical Support StarT ech.com’ s lifetime technical support is an integr al par t of our commit- ment to pro vide industry-leading solutions. If y ou e ver need help with your product, visit www .star tech.com/suppor t and access our comprehensive selection of online tools, documentation, and downloads . Warranty Informat[...]

  • Page 54

    StarT ech.com has been making “hard-to-find easy” since 1985, providing high quality solutions to a div erse IT and A/V customer base that spans man y channels, including gov ernment, education and industrial f acilities to name just a f ew . We off er an unmatched selection of computer parts, cab les, A/V products, KVM and Serv- er Management[...]