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Symantec 21197367 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Symantec 21197367. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Symantec 21197367 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Symantec 21197367 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Symantec 21197367 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Symantec 21197367
- nom du fabricant et année de fabrication Symantec 21197367
- instructions d'utilisation, de réglage et d’entretien de l'équipement Symantec 21197367
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Symantec 21197367 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Symantec 21197367 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Symantec en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Symantec 21197367, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Symantec 21197367, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Symantec 21197367. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    User Guide See back cover for Quick Installation. Care for our Environment, ‘ It's the right thing to do ’ . Symantec has removed the cover from this manual to reduce the Environmental Footprint of our products.[...]

  • Page 2

    Norton ™ Internet Security User Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version 19.0 Copyright © 2011 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, Norton, SONAR, LiveUpdate, Norton AntiSpam, Norton[...]

  • Page 3

    Norton License Agreement Norton ™ Internet Security IMPORTANT : PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT ( “ LICENSE AGREEMENT ” ) CAREFULLY BEFORE USING THE SOFTWARE (AS DEFINED BELOW). SYMANTEC CORPORATION, IF YOU ARE LOCATED IN THE AMERICAS; OR SYMANTEC ASIA PACIFIC PTE LTD, IF YOU ARE LOCATED IN THE ASIA PACIFIC RIM [...]

  • Page 4

    Software in accordance with such specifications; B. make one copy of the Software for back-up or archival purposes, or copy the Software onto the hard disk of Your Device and retain the original for back-up or archival purposes; C. use the Software on a network, provided that You have a licensed copy of the Software for each Device that can access [...]

  • Page 5

    by the Software, the Software will cease to function until activation is complete; at which time the Software functionality will be restored. In the event that You are not able to activate the Software over the Internet, or through any other method specified during the activation process, You may contact Symantec Customer Support using the informat[...]

  • Page 6

    disclaimers and limitations set forth above will apply regardless of whether You accept the Software. 8. U.S. Government Restricted Rights: For U.S. Government procurements, the Software is deemed to be commercial computer software as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19 "Commercial Compute[...]

  • Page 7

    functionalities of the software, and also for evaluating and improving the ability of Symantec ’ s products to detect malicious behavior, potentially fraudulent websites and other Internet security risks. URLs of websites visited as well as search keywords and search results only if the Norton Safe Web feature is enabled. This information is coll[...]

  • Page 8

    countries that may have less protective data protection laws than the region in which You are situated (including the European Union) and may be accessible by Symantec employees or contractors exclusively to be used in accordance with the purposes described above. For the same purposes the information may be shared with partners and vendors that pr[...]

  • Page 9

    Chapter 1 Overview .............................................. 1 1 About Norton Internet Security . . . . . . . . . . . . . . . . . . . 11 Chapter 2 Installation .......................................... 1 3 B e f o r e y o u b e g i n ...................................... 1 3 Installing Norton Internet Security . . . . . . . . . . . . . . 14 [...]

  • Page 10

    Quick Installation .......................................................... 4 0 Contents 10[...]

  • Page 11

    This chapter includes the following topics: 1 About Norton Internet Security About Norton Internet Security Norton Internet Security delivers fast and light online threat protection. It guards your PC, network, online activities, and your identity with innovative detection technologies optimized to combat today ’ s aggressive, rapid-fire attacks.[...]

  • Page 12

    Overview About Norton Internet Security 12[...]

  • Page 13

    This chapter includes the following topics: 1 Before you begin 1 Installing Norton Internet Security 1 Installing Norton Internet Security on a Netbook 1 If the opening panel does not appear Before you begin Before you begin, you should close all open programs on your computer and ensure that you are connected to the Internet. Norton Internet Secur[...]

  • Page 14

    w During the installation, if a firewall message appears, click Yes to use the Norton Internet Security firewall. Installing Norton Internet Security You can install Norton Internet Security from a CD or from a file that you download. To install Norton Internet Security 1 Do one of the following: 1 If you install from a CD, insert the CD into the o[...]

  • Page 15

    the product key on the Norton Internet Security installation card that is found in the Norton Internet Security box To install Norton Internet Security on a Netbook 1 Go to the following URL: www.norton.com/(countrycode )/netbook 2 To the left of the screen click the product that you purchased. 3 Click DOWNLOAD 4 Follow the on-screen instructions 5[...]

  • Page 16

    Installation If the opening panel does not appear 16[...]

  • Page 17

    This chapter includes the following topics: 1 Starting Norton Internet Security 1 Activating your product 1 Exploring the main window 1 Responding to System Status indicators 1 Monitoring the protection status of a feature 1 For more information Starting Norton Internet Security See “ Responding to System Status indicators ” on page 22. Norton [...]

  • Page 18

    To start Norton Internet Security 4 Do one of the following: 1 In the Windows notification area, double-click the Norton Internet Security icon. 1 On the Windows taskbar, click Start > All Programs > Norton Internet Security > Norton Internet Security . Activating your product If you did not activate your product during installation, you r[...]

  • Page 19

    3 Follow the on-screen instructions to activate or renew your product. 4 In the window that appears, click Done . To activate your product from the main window 1 In the Norton Internet Security main window, do one of the following: 1 If you purchased a subscription version of a retail product, click Activate Now . 1 If the product came installed on[...]

  • Page 20

    Exploring the main window When you start Norton Internet Security, the main window opens. The main window provides access to all Norton Internet Security features, options, Help, and Support. To explore the main window 1 See “ Starting Norton Internet Security ” on page 17. Start Norton Internet Security. 2 On the top of the main window, click [...]

  • Page 21

    3 In the center of the window, click the option that you want to explore. Your options are: Lets you run a Computer Scan, a Reputation Scan, or Scan Facebook Wall. Scan Now Lets you update the latest definitions updates and program updates for Norton Internet Security. LiveUpdate Lets you see all the Norton Internet Security features. Advanced 21 G[...]

  • Page 22

    4 On the bottom of the main window, click the option you want to explore. Your options are: Lets you access the world map with hotspots of cybercrimes and the latest threats. Activity Map Lets you manage your Norton products on all of your devices from one location. Norton Management Lets you download Norton Mobile Security to your Android device. [...]

  • Page 23

    on your computer. To improve your protection status, ensure that your installed programs are up to date. The System Status indicator displays the following statuses: Indicates that your computer and activities are protected from threats, risks, and damage. Secure Indicates that your computer and activities require attention. Take appropriate action[...]

  • Page 24

    system changes to Attention or At Risk . In such cases, you can ignore the protection status of a particular feature to maintain a healthy overall system status. For example, you want to turn off Browser Protection for a limited period, and you still want the system status to be Secure . In this case, you can ignore the protection status of Browser[...]

  • Page 25

    For more information The product documentation helps you use Norton Internet Security. You can find the information that you need on your computer and on the Symantec Web site. Accessing Help Help is available throughout your Norton product. Help provides links to information that assists you with the specific tasks that you want to complete. The o[...]

  • Page 26

    Getting started For more information 26[...]

  • Page 27

    This chapter includes the following topics: 1 Using the Norton Bootable Recovery Tool 1 Downloading the Norton Bootable Recovery Tool Wizard Using the Norton Bootable Recovery Tool If the installation of your Norton product fails, you can use the Norton Bootable Recovery Tool to scan and remove any security threats that prevent successful installat[...]

  • Page 28

    To use the Norton Bootable Recovery Tool 1 Insert the recovery media and start your computer from the recovery media. The recovery media can be a Norton Bootable Recovery Tool CD, DVD, USB key, or the product CD. 2 Read the Norton License Agreement , type your product key, and then click I Agree . If you use a non-QWERTY keyboard, use the Virtual K[...]

  • Page 29

    w To use Norton Bootable Recovery Tool, you must use the product key of the Norton product that you purchased. If you use a trial version of Norton Internet Security, you need to create a Norton Account to receive a product key to use Norton Bootable Recovery Tool. You can download Norton Bootable Recovery Tool Wizard in one of the following ways: [...]

  • Page 30

    4 In the Norton Rescue Tools Web page, click Download Norton Bootable Recovery Tool . 5 Follow the on-screen instructions. Responding to emergencies Downloading the Norton Bootable Recovery Tool Wizard 30[...]

  • Page 31

    About Support If you have purchased Norton Internet Security, you can access Support from the product. w Support offerings may vary based on the language or product. Accessing Norton Autofix This feature is available for Norton 360, Norton Internet Security, Norton AntiVirus. Norton Autofix offers the tools that automatically diagnose and resolve c[...]

  • Page 32

    About Self Help The Symantec Web site contains answers to the most common customer questions. From our Web site you can: 1 Find help with your subscription, download, product activation, or other nontechnical issues. 1 Search our Support Resources for help with technical issues, such as installing, configuring, or troubleshooting errors with your N[...]

  • Page 33

    Following is an overview of our support offerings: Chat in real time with a support representative. For more complex technical issues, chat offers the option to allow a support representative to connect remotely to your computer and resolve your problem. Chat support is free, with the exception of our Virus and Spyware Solution service. Chat Submit[...]

  • Page 34

    information on these products may still be available through the support Web site at the following address: www.symantec.com/globalsupport Symantec reserves the right to change its support policies at any time without notice. You can view the latest version of the support policy at the following URL: www.symantec.com/supportpolicy About keeping you[...]

  • Page 35

    ClubNorton ClubNorton is your one-stop resource center for Internet security. As a Norton customer, Symantec wants to make your experience with your computer safe, enjoyable, and productive. Whether you use your computer to manage your personal finances, shop online, or share your latest digital photos with friends and family, ClubNorton makes your[...]

  • Page 36

    Service and Support Solutions ClubNorton 36[...]

  • Page 37

    A About Norton Internet Security 11 activation alerts 18 problems 19 procedure 18 troubleshooting 19 C CD installing product from 15 ClubNorton security tips 35 computer protection status 23 H Help accessing 25 printing 25 I installation from CD 14 from downloaded file 14 instructions 14 problems 15, 27 – 28 M main window Advanced 21 Computer 21 [...]

  • Page 38

    security status indicator viewing 23 Self Help 32 subscription maintaining 34 Support contact 32 Norton Autofix 31 Phone 32 Self Help 31 worldwide service 34 Support policy 33 Symantec Web site 25 accessing from your browser 25 System Status indicators responding 22 T Technical Support for Norton Internet Security 25 from Symantec 25 Index 38[...]

  • Page 39

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  • Page 40

    Quick Installation Norton Internet Security includes protection updates and new product features as available throughout this renewable service period. With this service you receive the right to use this product on one computer or on the specified number of computers during the service period, which begins upon initial installation. This renewable [...]