Tally Genicom 5040 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Tally Genicom 5040. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Tally Genicom 5040 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Tally Genicom 5040 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Tally Genicom 5040 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Tally Genicom 5040
- nom du fabricant et année de fabrication Tally Genicom 5040
- instructions d'utilisation, de réglage et d’entretien de l'équipement Tally Genicom 5040
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Tally Genicom 5040 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Tally Genicom 5040 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Tally Genicom en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Tally Genicom 5040, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Tally Genicom 5040, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Tally Genicom 5040. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    USER SET UP 1 2 EJECT STOP 5040 User Guide Flatbed Printer[...]

  • Page 2

    TRADEMARK ACKNOWLEDGEMENTS • Centronics is a trademark of Ce ntronics Data Computer Corporation . • PCL and PCL6 are trademarks of Hewlett-Packard Comp any. • IBM and IBM PC are trademarks of Inte rnational Business Machines Corp oration. • Apple, AppleTalk, TrueType, Laser Writer and Macintosh a re trade-marks of Apple C omputer, Inc. • [...]

  • Page 3

    User guide Table of contents I T ab le of contents Introduction 1 Printer features 1 Interfaces 1 Emulations 1 Symbols used 1 About this manual 2 1 Printer at a glance 3 View from the front 3 View with cover opened 3 View from the rear 4 2 Installation 5 Unpacking the printer 5 Placing your printer 6 Checking the printer voltage 8 Connecting the pr[...]

  • Page 4

    User guide Table of contents II 4 Control panel 17 Display, indicators and keys 18 Status indicators 19 Status indicator variations 19 Ready indicator (STOP LED) 20 Paper indicator (EJECT LED) 21 User 1 and User 2 indicators 21 Key functions during operation 22 STOP key 22 EJECT key 22 USER key 23 Key functions when powering on 24 STOP key 24 EJECT[...]

  • Page 5

    User guide Table of contents III Menu configurations (User 1/User 2) 46 Menu handling 47 Key functions 47 USER key 47 EJECT key 47 STOP key 48 Setting parameters (principle) 49 Terminating menu mode 50 Selecting the LC display language 51 Printing out the status page 53 Power on + EJECT key 53 Print out status page in menu mode 54 Status page (exam[...]

  • Page 6

    User guide Table of contents IV Overrun Error (Serial I/F) 72 Cover Open Error 72 Cover Open Error 72 Warnings 73 Data in Buffer 73 Remove Paper 73 Clearing paper jams 74 10 Care and maintenance 77 Cleaning the housing 77 Cleaning the interior 77 Cleaning the MSR-H magnetic stripe 78 Transport of the printer 80 Preparations for transport 80 Shippin[...]

  • Page 7

    User guide Table of contents V Code page 855 97 Code page 857 97 Code page 866 98 Code page 869 98 Code page USSR Gost 99 Code page 864 99 Code page 437G 100 Code page 920 100 Code page 858 101 Code page 923 101 ISO code pages 102 ISO 8859-2 102 ISO 8859-5 102 ISO 8859-7 103 ISO 8859-8 103 Available code pages and fonts 104 C Emulations 107 Escape [...]

  • Page 8

    User guide Table of contents VI Serial interface RS232C 126 Connector assignment 126 Serial attachment characteristics 127 Data rates 127 Supported protocols 127 Data Transfer 127 Parity 127 Handshaking 128 Ready/Busy 128 XON/XOFF 128 Configuring the serial interface of the PC 129 DOS mode 129 Windows 95/98/ME 129 Windows 2000/XP 129 USB interface [...]

  • Page 9

    User guide Introduction 1 Intr oduction Printer features This printer is a document printer fo r printing manually inserted docu- ments as well as passbooks (verti ca l and horizontal fold passbooks). Manual insertion of the documents is supported by an automatic doc- ument alignment. The printer has a high processing speed and compact design. The [...]

  • Page 10

    Introduction User guide 2 About this manual The user guide contains a detailed description of the printer, its characteristic features and additional information. ` Chapter 1 Printer at a glance lists all the parts of the printer. ` Chapter 2 Installation contains start-up instructions and po ints to note. ` Chapter 3 Printer drivers and firmware p[...]

  • Page 11

    User guide Printer at a glance 3 Printer at a glance View fr om the fr ont View with co ver opened 1 Cov er P ow er switch (On/Off) Control panel P aper tra y Ribbon cassette Release le v er Print head[...]

  • Page 12

    Printer at a glance User guide 4 View fr om the rear Po w e r inlet Pa r a ll e l interf ace 1st Seria l interf ace 2nd Serial interf ace USB interf ace[...]

  • Page 13

    User guide Installation 5 Installation Unpac king the printer Place your packaged printer on a solid base. Make sure that the “Up” symbol s point in the correct direction. Open the packaging, lift the printer out of the cardboard box and re- move the re-maining packaging material. Check the printer for any visible transport damage and missing i[...]

  • Page 14

    Installation User guide 6 Placing y our printer Place the printer on a solid, flat, surfa ce, ensuring that the printer is po- sitioned in such a way that it can not topple, and that there is easy access to the control panel and paper input devices. Also ensure that there is sufficient space for the printed output. The power supply cable may be da [...]

  • Page 15

    User guide Installation 7 When selecting the printer location , observe the following additional instructions: Never plac e the printer in the vicinity of inf l amma ble gas or explosiv e substances. ` Protect the printer from s hock, impact and vibration. ` Be sure to connect the printer to a socket with the correct mains voltage. ` Do not expose [...]

  • Page 16

    Installation User guide 8 Chec king the printer vo l ta g e Make sure that the device has been se t to the correct v oltage (e.g. 230 V in Europe, 120 V in the USA). To do this, check the type plate above the power inlet at the back of the pr inter. Contact your dealer if the set- ting is incorrect. Never s witch on the printer if the vo ltage sett[...]

  • Page 17

    User guide Installation 9 Make sure that the printer and the computer are switched off and c onnect the data cable between the printer and the computer, in this example a 36-pin centronics parallel cable.[...]

  • Page 18

    Switching on the printer Before switching the printer on, make sure that it is connected correctly and that you have followed all the sa fety and installatio n instructions (see section Placing your printer , page 6). Press the power which is located at the front bottom right of the printer switch for switch- ing on the printer. The printer initial[...]

  • Page 19

    User guide Printer drivers and f irmware 11 Printer drivers and fir mwar e Printer drivers You need to install a printer driver so that the printer can process the data from your application programs. An original driver offers the best conditions for optimal printing re- sults. All available printer driver s can be found on the CD-ROM en- closed wi[...]

  • Page 20

    Printer drivers and firm ware User guide 12 11. Select the por t to which y our printer is connected, then click on Next . 12. If required, edit the name of the default printer and specify whether you wish to use the printer as a default printer by clic king on the relevant option. Then clic k on Next . 13. Specify whether you wish to print out a t[...]

  • Page 21

    User guide Printer drivers and f irmware 13 11. Select the printer type . Click on OK , then on Next . 12. If required, edit the name of the default printer and specify whether you wish to use the printer as a default printer by clic king on the relevant option. Then clic k on Next . 13. If you are using the printer as a netw ork printer, y ou have[...]

  • Page 22

    Printer drivers and firm ware User guide 14 Form settings (Windows 2000/NT 4.0/XP) In contrast to Windows versions 95/98/ME, in which forms are de- fined in the printer driver itself, Windows versions 2000/NT 4.0/XP have a central facility fo r managing form properties and assign one pa- per feed only. If you want to set up a form not included in t[...]

  • Page 23

    User guide Printer drivers and f irmware 15 Loading firmware The most current version of the firm ware can be downloaded from our Internet s ite . Make sure that the download consists of the following files: ` Standard Model PB Fla sh V1.00.exe: the me mory writer (flash) ` BL_XXXX.IPL: Bootblock of the printer ` FWXXXX.mfw: Main firmware of the pr[...]

  • Page 24

    Printer drivers and firm ware User guide 16 Downloading firmware to the printer To load new firmware to the printer, proceed as follows. 1. Browse to the folder where the fir mware files are stored. 2. Double-click the Standard Model PB Flash V1.00.exe file. 3. On the Memor y W riter screen select the interface (in our example serial por t). 4. Mak[...]

  • Page 25

    User guide Control panel 17 Contr ol panel The control panel keys are used for controlling your work with the printer. The control panel is located on the front righ t side of your printer and consists of a two-line LC display with 2 x 16 digits, three keys for controlling the printer fun c tions and four LED indicators dis- playing the status of t[...]

  • Page 26

    Control panel User guide 18 Displa y , indicators and keys 1. LCD display: Displays the internal printer status , operating instr uc- tions and er ror messages. 2. User 1 LED: Lights up i f User 1 is activ e (see below). 3. User 2 LED: Lights up if U ser 2 is activ e (see below). 4. P aper LED: Displays if paper is inser ted or not; on = paper is i[...]

  • Page 27

    User guide Control panel 19 Status indicators Status indicator variations The following section describes whic h functions the various statuses of the indicators on the control panel ha ve when the printer is switched on. Stop Eject User 1 User 2 LCD Meaning off on — — ST OP PA P E R Stop , paper loaded off off — — ST OP NO P APER Stop , no[...]

  • Page 28

    Control panel User guide 20 Ready indicator (ST OP LED) Ready indicator (STOP LED) does not light up: ` The printer is in the stop status (O ffline) and disabled for receiving data from the system. Ready indicator (STOP LED) lights up: ` The printer is switched on and in th e online status. It is ready to re- ceive data from the system. Ready (STOP[...]

  • Page 29

    User guide Control panel 21 P aper indicator (EJECT LED) Paper indicator (EJECT LED) does not light up: ` No paper is inserted in the printer. Paper indicator (EJECT LED) lights up: ` Paper is inserted in the printer. Paper indicator (EJECT LED) blinks: ` Paper required: The system has tran sferred data to the printer but there is no document or pa[...]

  • Page 30

    Control panel User guide 22 Ke y functions during operation ST OP key When the Ready indicator lights up, you can switch the printer from online to offline by pressing the STOP key. The printer can re- ceive data. When the Ready indicator is off, yo u can switch the printer from offline to online by pressing the STOP key. The printer cannot re- cei[...]

  • Page 31

    User guide Control panel 23 USER key When there is data in the printer and the Ready indicator is off (Offline status), you can delete the data in the printer by pressi ng the USER key. Any inserted document is ejected and user changes (User 1 to User 2 or User 2 to User 1). When you press the USER key in online state with paper loaded and no data [...]

  • Page 32

    Control panel User guide 24 Ke y functions when powering on ST OP key By pressing the ON/OFF key and the STOP key at the same time, you will activate the “Hex dump”. Keep the STOP key pressed un- til Hex Dump NO PAPER appears on the LCD display. Refer to the section Hex Dump , page 63, for a description of how to activate/deactivate and perform[...]

  • Page 33

    User guide Control panel 25 User key By pressing the ON/OFF key and the USER key at the same time, yo u will enter the menu mode. Keep the USER key pressed until MENU USER appears on the LCD display. Refer to the section Menu paramet ers , page 57, for further details on the menu mode. EJECT USER SET UP 1 2 STOP[...]

  • Page 34

    Control panel User guide 26 Ke y functions in menu mode After entering the menu mode the keys of the control panel have the following functions. USER key Use the USER key to return to the previous parameter group or parameter on the same menu level. It is also used to chan ge parameter settings. For further details refer to the section Menu handlin[...]

  • Page 35

    User guide Print media 27 Print media Inser ting a document Before inserting a document make sur e that the printer is switched on and the the message ONLINE NO PAPER is displayed in the LCD (see Switching on the printer , page 10). Insert the document in such a way that the right paper edge is positioned inside the area between the left side of th[...]

  • Page 36

    Print media User guide 28 Inser ting a passbook Before processing a ne w vertical-fold or horiz ontal-fold passbook, you should eliminate the stiffness of the fold by proceeding as follows. Open the passbook on the page that you want to print. Bend the fold backwards extremely hard. Stroke along the fold of the passbook with both thumbs and index f[...]

  • Page 37

    User guide Print media 29 The bulge of the opene d passbook should be as flat as possible to avoid malfunctions when the passbook is drawn into the printer. Place the passbook on the right-hand side of the document support with the page to be printed facing up. Press the fold down while you push the passbook into the document chute towards the stop[...]

  • Page 38

    Print media User guide 30 When the passbook is printed, it is automati- cally transported out of the printer and re- leased for removal. If the passbook will not be transported automatically out of the pri nter you can eject it by pressing the EJECT key. The message ONLINE NO PAPER ap- pears on the LCD again. EJECT USER SET UP 1 2 ST OP ONLINE NO P[...]

  • Page 39

    User guide Print media 31 Remo ving media If you want to remove an inserted media (cut sheet or passbook) press the EJECT key. The media is transported out of the document chute and in the LCD display appears the message: You can now remove the media from the pa- per tray. If a paper jam occurs please refer to the section Clearing paper jams , page[...]

  • Page 40

    [...]

  • Page 41

    User guide Changing the ribbon cassette 33 Changing the ribbon cassette Make sure that the printer is switch ed off before replacing the ribbon cassette. The print head may be hot if the printer has been printing for a long time. W ait until it cools do wn and y ou ar e no longer in dan- ger of being bur nt. Remo ving the ribbon cassette Open the c[...]

  • Page 42

    Changing the ribbon cassette User guide 34 Press the green release lever for the printing mechanism. This swings the printing mecha- nism backwards. Remove the colored ribbon guide from the print head by pulling it downwards. Raise the front end of the ribbon cassette on both sides. Take the ri bbon cassette out of the printer. Ensure proper di spo[...]

  • Page 43

    User guide Changing the ribbon cassette 35 Inser ting the ribbon cassette Take the new ribbon cassette from the packaging and lift the ribbon guide from the cassette. Remove the transportation lock whic h fixes the ribbon guide to the cas- sette. Insert the new ribbon cassette by hooking it into the rear slots of its mountings first. Push the front[...]

  • Page 44

    Changing the ribbon cassette User guide 36 Pull the ribbon guide under the print head. Tighten the ribbon by tu rning the tension gear in the direction of the arrow (see image be- low). Press the ribbon guide onto the print head from underneath until you hear it click into place. Check if the ribbon is tr ansported correctly by turning the tension [...]

  • Page 45

    User guide Changing the ribbon cassette 37 Close the main frame by pressing the colored section in the middle of the frame as shown and ensure both left and right hand sides of the frames are fully latched. Close the cover. The printer is now ready to operate and to be switched on again. W e recommend to check the printer's operation after rep[...]

  • Page 46

    [...]

  • Page 47

    User guide Replacing the print head 39 Replacing the print head As the print head has a very long lifetime, it is under nor mal circum- stances hardly ever necessary to replace it. Always tak e care not to print ov er the edge or on a fold or perforation, as this can damage the needles of the print head. Dama ge of the needles will lead to a bad pr[...]

  • Page 48

    Replacing the print head User guide 40 Press the green release lever for the printing mechanism. This swings the printing mecha- nism backwards. If the printer has been printing for a long time, the print head can be hot. W ait until it has cooled down so that y ou ar e no longer in danger of being bur nt. Push the print head to center position to [...]

  • Page 49

    User guide Replacing the print head 41 Remove the two screws A from the print head. Unlock the connectors of the two flexible cables B and disconnect the two flexible cables from the print head. Now you can remove the print head from its mounting by pulli ng it forward. Ensure proper disposal of the print head in accordance with the applicable nati[...]

  • Page 50

    Replacing the print head User guide 42 Inser ting new print head Push the print head straight down into the mounting. Set the print head onto the center of area A . Fasten the two screws A . Connect the flexible cables B to each connec- tor and lock the connectors. A A B[...]

  • Page 51

    User guide Replacing the print head 43 Pull the ribbon guide under the print head. Tighten the ribbon by tu rning the tension gear in the direction of the arrow (see image be- low). Press the ribbon guide onto the print head from underneath until you hear it click into place. Check if the ribbon is tr ansported correctly by turning the tension gear[...]

  • Page 52

    Replacing the print head User guide 44 Close the main frame by pressing the colored section in the middle of the frame as shown and ensure both left and right hand sides of the frames are fully latched. Close the cover. The printer is now ready to operate and to be switched on again. W e recommend to check the printer's operation after replaci[...]

  • Page 53

    User guide Menu 45 Menu Pr ogramming via the contr ol panel Apart from being able to control your printer via the applications soft- ware you use, you can also program the printer directly. There are two programming options you can use: ` Programming via the control panel. ` Programming via the interface using Escape sequences or control codes. Set[...]

  • Page 54

    Menu User guide 46 Calling up the menu You can access the menu in the following way: Make sure that the printer is switched off. Hold the USER key pressed and power on the printer by pressing the ON/OFF key. The printer initializes and in the LCD display appears the message: Menu configurations (User 1/User 2) Every printer is shipped with factor y[...]

  • Page 55

    User guide Menu 47 Menu handling Ke y functions You can navigate in the current menu using the three keys of the con- trol panel. USER key Press the USER key to re turn to the previous parameter group or parameter on the same menu level. The USER key is also used to change parame- ter settings. (see also STOP ke y , page 48). If this key is pressed[...]

  • Page 56

    Menu User guide 48 ST OP key In menu mode the STOP key has the following functions: If pressed in a main menu le vel the next menu level is opened (e.g. MENU USER > De- fault Set User 1 . If pressed when a changeable parameter item is on the display, an asterisk appears on the display; you can change this item now by pressing the USER or the EJE[...]

  • Page 57

    User guide Menu 49 Setting parameters (principle) Before you begin setting the parameters, you should check which pa- rameters your system requires. Furthe rmore it is recommended to print out the status page which contains the actual valid parameter values (see Printing out the status page , page 53). The start values, which are activated after sw[...]

  • Page 58

    Menu User guide 50 Press the EJECT key to select a next parameter value or press the USER key to select a previous parameter value. Press STOP key to save a parameter value. In the second line of the LCD display the message Accepted appears. Press STOP key again to confirm the setting. T ermina ting menu mode Press the EJECT key or the USER k ey un[...]

  • Page 59

    User guide Menu 51 Selecting the LC displa y language This section describes how to make settings in the menu, using the se- lection of the national language as an example. This example shows how to change from the English language to the German language. The same procedur e applies to the other languages (French, Italian and Spanish). Make sure th[...]

  • Page 60

    Menu User guide 52 Press the STOP key to confirm the selection. If you want to change other parameter items in this menu level, use the USER or EJECT key to navigate to the respective item. If you want to navigate to the previous menu level, press the USER key several times until the message Zurück zur vorh. Ebene ( Re- turn to Prev. Layer ) appea[...]

  • Page 61

    User guide Menu 53 Printing out the status page The printer has a function that allows you to printout the current pa- rameter settings. There are two ways to print out the parameter settings. ` Power on + EJECT key ` Selection of “Test Print Status Page” in menu mode P ower on + EJECT ke y Power the printer off. Press and hold the EJECT key wh[...]

  • Page 62

    Menu User guide 54 When the test printout is aborted or complet- ed, LCD will display Print StatusPage Com- pleted . The Print setting mode will be ended auto mat- ically and a Power ON reset will be per- formed. Print out status page in menu mod e Power the printer off. Press and hold the USER key while switching on the printer. Press the EJECT or[...]

  • Page 63

    User guide Menu 55 The paper will be ejecte d once printing is com- plete. When the test printout is aborted or complet- ed, LCD will display Print StatusPage Com- pleted . Press the STOP key to return to menu mode. EJECT USER SET UP 1 2 ST OP Print StatusPage Printing... EJECT USER SET UP 1 2 ST OP Print StatusPage Completed[...]

  • Page 64

    Menu User guide 56 Status page (example)[...]

  • Page 65

    User guide Menu 57 Menu parameter s The following section introduces and explains all the possible menu settings. The default setting is marked by an asterisk (*) Pa rameter grou p P arameter P ossible se t tings Description MENU USER Def ault Set Off * All User 1 User 2 All sets all paramet ers to the de f a ult settings. User 1 sets all parameter[...]

  • Page 66

    Menu User guide 58 Code P age 437*, 850, 860 , 863, 865, 851, 852 , 853, 855, 857, 866 , 869, USSR Gost, 864, 437G, 920, 858, 923 ISO 8859-2 East Europe , ISO 8859-5 Cyrillic, ISO 8859-7 Greece , ISO 8859-8 Hebrew 1250 Windo ws Latin2, 1251 Win- dows Cyrillic, 1252 Windows Latin 1, 1253 Windo ws Greek,1254 Win- dows Lat in5, 1255 Windows Hebre w , [...]

  • Page 67

    User guide Menu 59 Ref erence edge Left * Right Sets the ho rizontal lead ing edge. Left: the left edge of th e character matr ix is aligned to the the left edge of the documen t. Right: the right edge of the chara cter matrix is aligned to t he right edge of the document. MENU CONTR OL Media Cut Sheet * H. Binding V. B i n d i n g Specifies the me[...]

  • Page 68

    Menu User guide 60 MENU INTERF ACES Menu, inter f aces T ype RS232_1 P arallel USB RS232_2 3) Selects the interf ace. Printer can be configured either f or ser ial, parallel or USB connection . T wo inte rf aces can be used at the same time, one assi gned to User 1 and one to User 2. If RS232_1 is selected Baud rate 4800 9600 19200 * 38400 Selects [...]

  • Page 69

    User guide Menu 61 MENU INTERF ACES P ar ity 2 Ev en Odd None * The parity test f or receiv ed data byt es can be selected. N one causes transm ission in both directions w ithout par ity bit. If Even or Odd is selected, the b ytes are check ed if they hav e e v en or odd parity . Protocol 2 Ready/Busy * Xon/Xoff Selects the type of protocol, i.e . [...]

  • Page 70

    Menu User guide 62 MENU Oliv etti Sub Emulation PR2 * PR50 Selects the Olivetti sub emulation. V er tical resol. 1/240 * 1/216 Selects the ver tical re solution (line spacing) MENU Print StatusP age — — Prints out a list of alle current parameter settings . MENU Exit — — T er minates the menu mod e. 1) Only in Epson and IBM emulation 2) Onl[...]

  • Page 71

    User guide Menu 63 T est function Hex Dump With the interface test (Hex-Dump/H-Dump) you can test data trans- mission from the computer to the printer. During this test, the data from the computer is printed out in two columns. The text in the left column is printed in hexadecimal format and in the right column in ASCII format. Activ ating He x Dum[...]

  • Page 72

    Menu User guide 64 If the printer receives data and there is no pa- per in the printer, the me ssage will be changed to Hex Dump Load Paper . Exiting the test mode Yo u can exit the test mode only by switching the printer off. T est printout Hex Dump (Example) EJECT USER SET UP 1 2 ST OP Hex Dump Load Paper 0000 00 01 02 03 04 05....0C 0D 0E 0F ...[...]

  • Page 73

    User guide Troubleshooting 65 T r oubleshooting Many of the faults and problems which may occur while using the printer are minor problems which you can solve yourself. The follow- ing chapter should help you to distinguish between a simple operating error and a major malfunction. This chapter provides information on the rectification of faults wit[...]

  • Page 74

    Troubleshooting User guide 66 General print pr oblems Pr oblem Corrective action The displa y remains dark The printer is switched on , b ut noth- ing happens (nothing is displa yed, no noise). Switch off the printer and proceed as f ollows: 1. Chec k that the po wer plug is corre ctly connected to the soc ket on the printer . 2. Chec k that the po[...]

  • Page 75

    User guide Troubleshooting 67 Pr oblems with the paper f eed The paper is not f ed in 1. Chec k that the correct media type is selected in the menu, if necessar y select the correct media type . See section Media , page 59. 2. Chec k if the right edge of the document is positioned inside the area between the left side of the symbol and the right ed[...]

  • Page 76

    Troubleshooting User guide 68 Pr oblems with the print quality Pr oblem Corrective action Print is faulty The inser ted document is too thic k. Use a document with the cor- rect thickness . Refer to the section Paper specifications , page 85 and the chapter Print media , page 27. Print is too pale The ribbon is used up or the ribbon ca ssette is no[...]

  • Page 77

    User guide Troubleshooting 69 Err or messages and warnings Malfunctions are differentiated as warnings and errors. For a warning a message only appears on the LCD briefly. As soon as the control logic of the prin ter detects an error, it aborts the printout and the Ready and the Paper indicators on the control panel starts to blink. An error messag[...]

  • Page 78

    Troubleshooting User guide 70 Unrecoverab le error s The following errors are unrecove rabl e by the user. If displayed in the LCD display, power the printer off and on again. ` CAM Error ` Carrier Error ` RAM Error ` ROM Error ` EPROM Error ` CG Error ` MSR-H Error ` Key Scan Er ror If the er ror messa ge appear s a gain after y o u hav e r epeate[...]

  • Page 79

    User guide Troubleshooting 71 Recoverable err ors Message Condition Corrective action Print Head Hot Error The print head is too hot ` Power the printer off, open the cover and wait a few minutes. Then power the printer on again. Ribbon Cassette Error Either the ribbon cassette is not installed correctly , the function of the ribbon cassette is not[...]

  • Page 80

    Troubleshooting User guide 72 Pa r i t y E rr o r (Serial I/F) The sett ing of P ar ity of the Host PC diff ers from the P arity setting of the seri al interface of the printer . “?” is printed instead of the receiv ed data until the error is canceled. ` If STOP key is pressed, the error is canceled and the printer is in offline (STOP) state. `[...]

  • Page 81

    User guide Troubleshooting 73 Wa r n i n g s Message Condition Corrective action Data in Buffer USER or EJECT ke y is pressed in online state and t here are data in the print buff er . ` When the above-mentioned condi- tion occurs, LCD Message is dis- played "Warning Data in buffer" f or 3 second and it returns to the origi- nal state.The[...]

  • Page 82

    Troubleshooting User guide 74 Clearing paper jams If a document which was fed into th e printer is not automatically eject- ed or ejected after press ing the EJECT key on the control panel after its processing, a paper jam has occu rred inside the printer and is dis- playd in the LCD display. The pape r jam must be cleared manually. The print head [...]

  • Page 83

    User guide Troubleshooting 75 Press the two green release levers on both sides of the panel and lift the panel up. Then remove the jammed paper by pulling it in di- rection of the arrow out of the printer. Close the main frame by pressing the colored section in the middle of the frame as shown by the white arrow and en sure both left and right hand[...]

  • Page 84

    [...]

  • Page 85

    User guide Care and mai n tenance 77 Car e and maintenance The printer is designed to operate with minimal maintenance. It is ad- visable to clean the inside of the prin ter from time to time with a vacu- um cleaner. Before cleaning , tur n of f the printer , wait 5 to 10 seconds and discon- nect the pow er cable. Do not oil or grease the printer ,[...]

  • Page 86

    Care and maintenance User guide 78 Cleaning the MSR-H magnetic stripe If your printer has an MSR magneti c stripe reader, the MSR read/write head can be cleaned with a spec ial cleaning shee t as follows. Press the USER and EJECT key and keep the key pressed while switching on the printer. The message MSR-H Cleaning Load pape r appears on the LCD d[...]

  • Page 87

    User guide Care and mai n tenance 79 Switch the printer off an d on again in order to set the printer in the normal operating mode. The cleaning sheet can be used sev eral times. EJECT USER SET UP 1 2 STOP[...]

  • Page 88

    Care and maintenance User guide 80 T ransport of the printer Preparations f or transpor t If you intend to transport the printer over a short dist ance only, ensure that it has been switched off correctly. Never remo ve the mains plug when y ou can still hear mechanical noise. Make sure that the printer is tran sported horizontally . Don’t tilt t[...]

  • Page 89

    User guide Specifications 81 Specifications Printer specifications A Printer system Serial impact matrix pr inter Printhead with 24 needles Diameter 0.22 mm Print speed Draft (High Speed) CPI CPS 10 400 12 480 15 600 16.6 400 17.1 342 20 400 Draft (Normal) CPI CPS 10 300 12 360 15 400 16.6 200 17.1 228 20 266 Letter Quality (High Speed) CPI CPS 10 [...]

  • Page 90

    Specifications User guide 82 Character pitch 10, 12, 15, 17.1, 20 and 24 (16.6 only f or PR2) Fonts Draft Dr a ft LQ Roman Sans Serif Courier Bold Prestige Script Orator Orator-S Gothic OCR-A 1) OCR-B 1) If OCR-A f ont is selected, the code page will automatica lly select DIN as code page. Emula tions Epson ESC/P IBM 4722 (including Proprinter XL24[...]

  • Page 91

    User guide Specifications 83 Rated current intake Operation (maximum): US: 1.30 A; EU: 0.59 A Standb y: US: 0.11 A; EU: 0.072 A Apparent po wer consumption Operation (maxim um): US: 89.7 V A; EU: 93.6 V A Standb y: US: 88.8 V A; EU: 11.4 V A T rue output Operation (maximum): US: 70.0 W; EU: 73.0 W Standb y US: 6.9 W; EU: 8.9 W Noise Sound output le[...]

  • Page 92

    Specifications User guide 84 Appro vals DIN EN 60 950 / VDE 0805, TUV (EN 60950) / Cer tified CE Mark, UL 60950 3rd Edition / C-UL (CSA C22.2 No 60950-00) ne w rev ersion, IEC 60950-1, EN 55022 :1998 (Class B), EN 55024 :1998, FCC PT 15B : 2000 (Class B), EN61000-3- 2 :2000, EN61000-3- 3: 1995[...]

  • Page 93

    User guide Specifications 85 Pa p e r specifications Single and m ulti-copy sh eet P aper width 70 to 240 mm Pa p e r l e ng t h 70 to 500 mm P aper weight Single sheet: Multi sheet: 60 to 160 g/m 2 80 to 260 g/m 2 P aper thickness Single sheet: Multi sheet: 0.08 to 0.5 mm 0.08 to 0.5 mm Number of copies Original + four copies (Cop y mode) P assboo[...]

  • Page 94

    Specifications User guide 86 Multi-copy sheets Sets of f or ms ma y be used only if the top edge is bound. The binding edge should be as soft as pos- sibl e. A w avy binding e dge ma y hamper the smooth f eeding of these sets . Multi-par t forms hav e to be inser ted with the glued top f acing do wn. Multi-par t f orm s should be tested f or suitab[...]

  • Page 95

    User guide Specifications 87 Interface specifications P arallel interface bidirectional T ype of data transmission 8-bit parallel interf ace (Centronics compatible) IEEE-1284; Nibb le mode T ransmission rate Max. 30 KHz Signal status Lo w: 0,0 V to +0,4 V High: +2,4 V to +5,0 V Connection cab le Material: A WG 28 at least Length: up to 2,0 m T wist[...]

  • Page 96

    [...]

  • Page 97

    User guide Character sets 89 Character sets This chapter shows the character sets and contains a list of all available character sets which can be selected via control panel or by escape se- quences. The following example shows you how to find the hexadecimal value for a character from the symbol set tables. B hex 01234 dec 0 NUL SP 01 63 24 86 4 1[...]

  • Page 98

    Characte r sets User guide 90 OCR-A character set[...]

  • Page 99

    User guide Character sets 91 Epson character sets Italic Graphic1[...]

  • Page 100

    Characte r sets User guide 92 Graphic2[...]

  • Page 101

    User guide Character sets 93 IBM code pages Code page 437 Code page 850[...]

  • Page 102

    Characte r sets User guide 94 Code page 860 Code page 863[...]

  • Page 103

    User guide Character sets 95 Code page 865 Code page 851[...]

  • Page 104

    Characte r sets User guide 96 Code page 852 Code page 853[...]

  • Page 105

    User guide Character sets 97 Code page 855 Code page 857[...]

  • Page 106

    Characte r sets User guide 98 Code page 866 Code page 869[...]

  • Page 107

    User guide Character sets 99 Code page USSR Gost Code page 864[...]

  • Page 108

    Characte r sets User guide 100 Code page 437G Code page 920[...]

  • Page 109

    User guide Character sets 101 Code page 858 Code page 923[...]

  • Page 110

    Characte r sets User guide 102 ISO code pages ISO 8859-2 ISO 8859-5[...]

  • Page 111

    User guide Character sets 103 ISO 8859-7 ISO 8859-8[...]

  • Page 112

    Characte r sets User guide 104 A v ailable code pages and f o nts The following list includes all the character sets you can select from the control panel or via ESC sequences and specifies the fonts in which they are avai lable. The printer does not support all code pages in the all fonts. See the Code page Table and Notes. n The Roman typeface is[...]

  • Page 113

    User guide Character sets 105 PC 923 9999999999 p n ISO 8859-1 Latin 1 9999999999 p n ISO 8859-2 Latin 2 9999999999 p n ISO 8859-5 Cyri llic 9 9 9 9 9 nnnnnpn ISO 8859-7 Greek 9 9 9 9 9 nnnnnpn ISO 8859-8 Hebrew 9 9 nnnnnnnnpn Code pa g e/Font Draft Roman Sans Serif Courier Bold Prestige Script Orator Orat or-S Gothic O CR-A OCR-B[...]

  • Page 114

    [...]

  • Page 115

    User guide Emulations 107 Emulations When a printer understands the contro l set written for another printer type, it is said to emulate the other printer. Your printer emulates, i.e. “understands” the Olivetti PR2 in its standard version. Escape sequences Escape sequences or control codes tell the printer that the following transmitted code is[...]

  • Page 116

    Emulations User guide 108 What are escape sequences? An escape sequence consists of an ESCape control character (ESC = decimal 27 or hexadecimal 1B) followed by one or more characters, which represent commands to the prin ter. Please note that this escape character has nothing to do with the ESC key on your computer key- board. For example, the con[...]

  • Page 117

    User guide Emulations 109 List of av ailable contr ol codes The following table shows the available sequences in the various emu- lations. If you want to know more abou t control codes, we recommend our Programmer’s Application Manual on this CD-ROM. Detailled infor- mation on PR2 control codes you find in the original PR2 program- mer’s manual[...]

  • Page 118

    Emulations User guide 110 Printer Operations ESC S 5 Select printer device LF Lin e f eed forw ard FF F or m feed (eje ction from rear ) CR Carr iage retur n BS Back Space ESC 7 Line feed back ESC H nnn Set absolute horiz ontal position ESC I nnn Set relative v e r tical po sition ESC L nnn Set absolute vertical position ESC O Eject document ESC ^ [...]

  • Page 119

    User guide Emulations 111 Printer Control ESC Z Request f or pr imar y ID ESC / 7 Printer ID ESC i Request f or basic machine configurat ion ESC p x y z k Printer configuration ESC j Status request ESC r x Synchronous basic machine st atus ESC sp B Request for Document Status ESC B id m ESC Z Synchronous Document Status ESC sp b Request f or FW Rel[...]

  • Page 120

    Emulations User guide 112 ESC } 0 P Reset f or m par k ing ESC s nnnn Measure f or m position : ans wer Image acqu isi ti on ESC } p … Image acquisition STX mn … Data transm ission from image reader .[...]

  • Page 121

    User guide Emulations 113 PR50 mode Command sequence Function P age Lay out ESC Q nnn m mm ESC Z Define doc ument length ESC J nnn Define left margin ESC T nnn Define top of fo rm " TOF" ESC M nnn Define bott om of f or m "BOF" ESC & nn Elementary vertical spacing Print P itches ESC < Print pitch 10 cpi ESC = Print pitch [...]

  • Page 122

    Emulations User guide 114 ESC ^ 0 Change emu lation ESC [ nnn Select character set BEL Bell DEL Clear pr int mem or y ESC # n Assign ref erence f or ESC L nnn ESC | A nnn Def ine offset in elementar y st eps ESC | B nnnn D efine docume nt width in elem entar y step s ESC ' n Set up document type ESC / m nnnn Absolute v er tical position in ele[...]

  • Page 123

    User guide Emulations 115 Magnetic Device Contr ol ESC ] P assbook magnetic st ripe read ESC t datiGS Data to be recorded o n the magne tic strip e ESC Record an d verify magnetic stripe ESC } r MICR mag netic read ESC Y E k1 K2 Set horizontal magnetic device ESC Y B k1 K2 Set MICR Magnetic Read External paper h andling device contr ol ESC } + F [...]

  • Page 124

    Emulations User guide 116 IBM mode Command sequence Funct ion Hori zontal po sitio n cont ro l BS 08H Backspace HT 09H Horizontal tab CR 0DH Carriage retur n ESC BS 1BH 08H Backspace ESC HT 1BH 09H Horizontal ta b ESC CR 1BH 0DH Carr iage retu r n ESC D 1BH 44H Set horizontal tab s ESC X 1BH 58H S et hori zontal margins ESC d 1BH 64H Relative mode [...]

  • Page 125

    User guide Emulations 117 Character attri bu te s SO 0EH Double-wide p rinting by line SI 0FH Condensed p rinting DC2 12H Select 10 cpi DC4 14H Cancel doub le-wide pr inting by line ESC SO 1BH 0EH Double-wide pr inting by line ESC SI 1BH 0FH Condensed printing ESC DC2 1BH 12H Select 10 cpi ESC DC4 1BH 14H Cancel doub le-wide printing by line ESC - [...]

  • Page 126

    Emulations User guide 118 Bar code ESC [ f 1BH 5BH 66H Setup barcode par ameter ESC [ p 1BH 5BH 70H Set barcode data Others BEL 07H Beepe r DC1 11H Select printer DC3 13H Deselect printer CAN 18H Cancel Data ESC BEL 1BH 07 H Beeper ESC DC1 1BH 11H Select printer ESC DC3 1BH 13H Desele ct printe r ESC CAN 1BH 18H Cancel da ta ESC Q 1BH 51H Des elect[...]

  • Page 127

    User guide Emulations 119 Epson mode Command s equence Function Horizontal position contr ol BS 08H Bac kspace HT 09H Horizontal T ab CR 0DH Carriage Return ESC $ 1BH 24H Set Absolute Print P osition ESC D 1BH 44H Select Hor izontal T a bs ESC Q 1BH 51H Set Right Margin ESC 1BH 5CH Set Relative Print P ositio n ESC a 1BH 61H Select Justification [...]

  • Page 128

    Emulations User guide 120 DC4 14H Cancel Double-Wide Printing 1 Line ESC SO 1BH 0EH Double-Wide Printing 1 Line ESC SI 1BH 0FH Select Condensed Mode ESC ! 1 BH 21H Master Select ESC ( - 1BH 28H 2DH Sele ct Score ESC - 1BH 2DH Auto Underscore ESC 4 1BH 34H Select Italic Mode ESC 5 1BH 35H Cancel Italic Mode ESC E 1BH 45H Select Emphasized Mode ESC F[...]

  • Page 129

    User guide Emulations 121 ESC K 1BH 4BH Select Single-density Gr aphics Mode ESC L 1BH 4CH Select Doub le-density Graph ics Mode ESC Y 1BH 59H Select High-spee d Doub le-density Graphics Mod e ESC Z 1BH 5AH Select Quadruple-Densit y Graphics Mode Others BEL 07H Bee per DC1 11H Select Pr inter DC3 13H Deselect Printer CAN 1 8H Ca nc el Lin e DEL 7FH[...]

  • Page 130

    Emulations User guide 122 ESC [ n ( t 1BH 5BH n 28H 74H Mode s witch-ov er for handlin g end of paper ESC [ n ) t 1BH 5BH n 29H 74 H Setting control point II ESC [ n * t 1BH 5BH n 2AH 74H Dual station control ESC [ n , t 1BH 5BH n 2CH 74H Increasing the cop ying pow er ESC [ n ! z 1BH 5BH n 21H 7AH Global printer status ESC [ " z 1BH 5BH 22H 7[...]

  • Page 131

    User guide Interfaces 123 Inter faces Your printer offers the possibility of operating either via a parallel, a se- rial or a USB interface. There is a pr inter model with a second serial in- terface. This chapter i nforms you ab out the interfaces and describes the communication between your computer and the printer. Interface settings for User 1 [...]

  • Page 132

    Interfaces User guide 124 P arallel interface The bidirectiona l parallel interface offers the so called “nibble” mode of the IEEE1284 int erface norm. This enable s installation in accor- dance with Windows “Plug & Play”. The standard parallel interface is able to transfer data at a speed of max. 30,000 bytes per second. When the recei[...]

  • Page 133

    User guide Interfaces 125 ECP mode T ransmission length: max. 2,0 m Pin Signal In/Out Pin Parallel In/Out 1 HostClk In 19 Si gnal GND 2 DA T A0 Bi-Di 20 Signal GND 3 DA T A1 Bi-Di 21 Signal GND 4 DA T A2 Bi-Di 22 Signal GND 5 DA T A3 Bi-Di 23 Signal GND 6 DA T A4 Bi-Di 24 Signal GND 7 DA T A5 Bi-Di 25 Signal GND 8 DA T A6 Bi-Di 26 Signal GND 9 DA T[...]

  • Page 134

    Interfaces User guide 126 Serial interface RS232C Your printer’s serial interface supports the RS232C specification. The signals are received and transmitted by a 9 pin connector. Use a serial interface cable that meet s the requirements of your host PC. Connector assignment Transmission length: max. 15 m T ype RS232C inte rf ace Synchron ization[...]

  • Page 135

    User guide Interfaces 127 Serial attachment characteristics Data rates The interface supports the following data rates. ` 4800 bps ` 9600 bps ` 19200 bps ` 38400 bps Supported protocols This interface will also support the following: ` 7 or 8 Data Bits ` Even, Odd, None Parity ` 1 or 2 Stop Bit(s) ` Ready/Busy or XON/XOFF handshaking Data T ransfer[...]

  • Page 136

    Interfaces User guide 128 Handshaking Handshaking in the serial environm ent is most commonly handled by manipulating the followi ng 4 handshaking lines: ` RTS (Request to Send) ` CTS (Clear to Se nd) ` DSR (Data Set Ready) ` DTR (Data Terminal Ready) Read y/Busy When Ready/Busy protocol is selected, DTR will be used to pace the data flow from PC. [...]

  • Page 137

    User guide Interfaces 129 Configuring the serial interface of the PC DOS mode To use the serial interface of yo ur PC, you must add the following mode commands to the AUTOEXEC.BAT file: mode com1:9600,n,8,1,p mode lpt1:= com1: With the first MODE command, you configure the serial interface Com1 of your PC to the printer’s factory defaults. The se[...]

  • Page 138

    USB interface The USB (Universal Serial Bus) inte rface has the following features: ` Full compliance with the Universa l Serial Bus Specification Revision 2.0 for Full Speed Mode. ` USB Function Controller with two FIFO-based Endpoints: One bidirectional Control Endpoint 0 (8 bytes) One receive Endpoint 1 (1*64 byts) ` The signaling bit rate is 12[...]

  • Page 139

    Consumab les and accessories Consumables Only use ribbon cassettes from the manufacturer as products from oth- er manufacturers may damage th e print head or the ribbon drive. Accessories Only use print heads that are appr oved to prevent damage to your printer. E Consumables Or der no. F abric r ibbon in recyclable cassettes, color: black 043 393 [...]

  • Page 140

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  • Page 141

    “All rights reserved. Translati ons, reprinting or copying by any m eans of this manual complete or in part or in a ny different f orm requires our explicit approval. We reserve the rig ht to make changes to this manual wi thout notice. All ca re has been taken to en- sure accuracy of information conta ined in this manual. Howe ver, we cannot acc[...]

  • Page 142

    T A LL YGENICOM REPRESENT A TIVES GERMANY T allyGenicom Comput erdru ck er GmbH P ostfach 2969 D-89019 Ulm Deutschland T el.: +49 731 2075 0 F ax: +49 731 2075 100 http://www .tally genicom.de IT AL Y T allyGenicom S. R.L. Via Bors ini 6 I-20094 Cors ico (MI) Italia T el.: +39 02 48608 1 F ax: +39 02 48601 141 http://www .tallygenicom.it SP AIN T a[...]