Français dropdown-ico

Tone Commander 6210 manuel d'utilisation

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86

Aller à la page of

Les manuels d’utilisation similaires

Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Tone Commander 6210. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Tone Commander 6210 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Tone Commander 6210 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Tone Commander 6210 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Tone Commander 6210
- nom du fabricant et année de fabrication Tone Commander 6210
- instructions d'utilisation, de réglage et d’entretien de l'équipement Tone Commander 6210
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Tone Commander 6210 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Tone Commander 6210 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Tone Commander en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Tone Commander 6210, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Tone Commander 6210, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Tone Commander 6210. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    62 1 0 / 6220 User Manual[...]

  • Page 2

    Tone Commander 6210/6 220 User Manual i Contents Introduction .......................................................................................... 1 General Features ............................................................................... 1 Models/Opti ons ................................................................................[...]

  • Page 3

    ii Tone Commander 6210/6 220 User Manual Terminal Mode ................................................................................. 36 Installation Password ....................................................................... 37 Reset to Factory De fault Settings .................................................... 39 Voice Announce .......[...]

  • Page 4

    Tone Commander 6210/6 220 User Manual 1 Introduction General Features ________________________ Tone Commander 6210 and 6220 ISDN Tele phones are easy to use multiline terminals with advanced automatic se tup capabilities. S/T and U interface models are avail able with 10 or 20 call appea rances. The phones support either National IS DN or Lucent 5E[...]

  • Page 5

    2 Tone Commander 6210/6 220 User Manual Model Multifunction Keys ISDN Connection 6210T 10 (40 with 6030X) S/T 6220T 20 (50 with 6030X) S/T 6210U 10 (40 with 6030X ) U 6220U 20 (50 with 6030X ) U Controls and Indicators __________________[...]

  • Page 6

    Tone Commander 6210/6 220 User Manual 3 1) Display – shows the call stat e, caller ID, dialed digits, network call control messages, and el apsed time during calls. Whe n not on a call, the date, time of day, and softkey options are displayed. The viewing angle can be adj usted by tilting the display, then changing the contra st setting – see p[...]

  • Page 7

    4 Tone Commander 6210/6 220 User Manual 11) Speaker Ke y – enables/di sables the spea kerphone. A green indicator on the key is lit when the spea kerphone is in use. 12) Dial Pad – dials telephone numbers, and sends DTMF ton es to external equipment such a s voice mail systems. The dial pad i s used for number entry duri ng setup. 13) Transfer [...]

  • Page 8

    Tone Commander 6210/6 220 User Manual 5 Operation Placing a Call ___________________________ Selecting a Call Appearance If the Call Preference option (page 61) i s set to Idle or Ringing , your telephone will automatically select an idle call app earance when you go off-hook, or activate the speakerp hone when you press a Spe ed Dial, DSS, REDIAL,[...]

  • Page 9

    6 Tone Commander 6210/6 220 User Manual Last Number Redial The Redial feature dials the last nu mber that was dialed with the dial pad or a Speed Dial key. Digit s dialed after a call is connected are not saved. Select REDIAL to redial the last number. Using the Call Log – ref er to page 11. Using the Call Directory – refer to page 14. Using Sp[...]

  • Page 10

    Tone Commander 6210/6 220 User Manual 7 Using DSS Keys DSS keys are a special type of Call Appearan ce/Directory Number keys that are programmed with spee d dial numbers to provide Di rect Station Selection. When the call appearan ce is idle or busy, DSS keys act like Speed Dial key s, to call a station. When ringing, DSS keys act like CA/DN keys, [...]

  • Page 11

    8 Tone Commander 6210/6 220 User Manual Bridging a Shared Call Appearance ________ You can bridge (connect to) an a ctive call on a call appearance that is shared with other termin als, unless call privacy is enabled at the network. Press the busy Call Appearance key for the call you want to bridge. Lift the handset or press the Spkr key. The call [...]

  • Page 12

    Tone Commander 6210/6 220 User Manual 9 Transferring Calls _______________________ Use this feature to transfer an active call to another party. Press the Tran key while in an active call. The current call is placed on hold, an d an idle call appearan ce is automatically selected. The Tran indicator flash es (on some network swit ch types, the Conf[...]

  • Page 13

    10 Tone Commander 6210/6 220 User Manual Conferencing a Held Call Press the Conf key while you are on an active call with another call on hold. The current call is placed on hold and an idle call appea rance is automatically selected. The Conf indicator lig hts. Press the Call Appearance key for the held call you wish to add to the conference. Pres[...]

  • Page 14

    Tone Commander 6210/6 220 User Manual 11 Privacy Prevents other users from bridging o n your active call. Group Call Pickup Answers a call ringing at another telephon e in your workgroup. Directed Call Pickup Answers a call ringing at a specified teleph one. Automatic Callback (Recall) Calls you when a dialed busy station becomes idle, then re dial[...]

  • Page 15

    12 Tone Commander 6210/6 220 User Manual Viewing the Call Log Press the Call key. Select LOG. A password may be set to prevent unauthori zed entry into your call log. When prompted for a pa ssword, enter your 4-digit password with the dial pad. Pre ss the Done key after entering the p assword. To change or remove the password, ple ase refer to page[...]

  • Page 16

    Tone Commander 6210/6 220 User Manual 13 Shortcut to the Unanswered Call Log If any calls ringing at your telephone we re unanswered, UNANS will appear in the displa y. You can select UNANS to enter directly into the Unans wered call log. After you have viewed the unanswered call log, the UNANS display indi cation will clear until new calls are rec[...]

  • Page 17

    14 Tone Commander 6210/6 220 User Manual Using the Call Directory __________________ What is the Call Directory? The Call Directory is a softkey-ba sed speed dialing system that can store up to 36 entries. A name displ ay identifies each entry. Use the directory to store frequently-di aled numbers when ad ditional Speed Dial keys are not available.[...]

  • Page 18

    Tone Commander 6210/6 220 User Manual 15 Using the Speakerphone _________________ The speakerph one feature allows two-way hands-free co nversation and on-hook di aling. Placing and Answering Calls The Call Preference option (page 61) determine s the behavior of your telephone when the Spkr key is pressed. If this option is set to Idle or Ringing ,[...]

  • Page 19

    16 Tone Commander 6210/6 220 User Manual Using Voice Announce ___________________ The Voice Announce feature may be used to provide hands-free call announcing of screened calls o r station-level paging when your ph one is on-hook. Incoming call s that meet specific predefined crite ria (see page 40) can be answered automati cally by the speakerphon[...]

  • Page 20

    Tone Commander 6210/6 220 User Manual 17 Using a Headset ________________________ Headset Mode Operation Your telephone can be set for h andset or headset u se (see page 62). With a headset, the Spkr key is used as the hookswitch, and the speakerphone feature i s disabled. Optimizing the Phone to Mat ch Your Headset Headset models may vary in their[...]

  • Page 21

    18 Tone Commander 6210/6 220 User Manual Installation Ordering ISDN Service ___________________ ISDN ordering forms may be supplied by your service provider. You can also print forms usi ng the PC-based Configuration Wi zard. Please refer to Appendix A in this manual. Consult your service provider to plan your se rvice installation. Allow adequate [...]

  • Page 22

    Tone Commander 6210/6 220 User Manual 19 Basic Multipoint: (recomm ended for most applications) Short Multipoint: Extended Point-to-Point: Line and Power Connections Power for the telephone may be provid ed on PS1 (phantom power on the transmit and receive pairs from the NT1) or PS2 (power on pins 7 and 8). Tone Commander NT 1U-220TC standalone NT1[...]

  • Page 23

    20 Tone Commander 6210/6 220 User Manual WARNING : If a separate power supply is used to provide PS2 power to the telephone, make sure that the output ground of the NT1 power supply an d the PS2 power supply are connected (with the correct polarity) to a common gro und reference point or electrical damage to the telephone may occur. • If your pho[...]

  • Page 24

    Tone Commander 6210/6 220 User Manual 21 6210U/6220U Installation _________________ U models include a built-in NT1. Optio nal external ISDN S/T Terminal Equipment may share the telephone's ISDN line by co nnecting to the S/T jack on the telephone. If you are not using external Terminal Equipm ent, no termination switch setting is required. Se[...]

  • Page 25

    22 Tone Commander 6210/6 220 User Manual Extended Point-to-Point: Line and Power Connections U models are powe red on pin 7 (-) and pin 8 (+) of the U I N jack. PS1 and PS2 output power is supplied on the S/T OUT jack to po wer an additional terminal. • Using an 8-cond uctor line cord, conne ct the U IN jack on the telephone to the line jack. Rou[...]

  • Page 26

    Tone Commander 6210/6 220 User Manual 23 Wall Mounting __________________________ Robust handset retainer clips for wall mount use are available on request from Tone Comm ander. Rotating the Base The phone base must be rotated for wall mou nting. • Disconnect the line cord. • Remove the retaining screw in the cente r of the base. • Press the [...]

  • Page 27

    24 Tone Commander 6210/6 220 User Manual Configure the Set _______________________ ISDN configuration is performed aut omatically in many cases. The telephone set will detect the switch type, set the SPID numbe r, and download other setup p arameters w hen these features are available from the central office. You will be prompted for any required s[...]

  • Page 28

    Tone Commander 6210/6 220 User Manual 25 Parameter Download (National ISDN only) Parameter Download is a network feature that Identifies Call Appearance and Feature Activato r keys that are assigne d to your line so that your phone may be configured automatically. Note : Speed Dial and DSS keys are not configured by Parameter Download, as well as o[...]

  • Page 29

    26 Tone Commander 6210/6 220 User Manual Customize your Phone ___________________ You can set the following options o n your phone. DSS – converts Call Appeara nce keys to Direct Station Selection keys with busy lamp indication for one -button speed dialing of station s that are monitored by your phone (pag e 34). Clock – sets the time-of-day c[...]

  • Page 30

    Tone Commander 6210/6 220 User Manual 27 Label the Set ___________________________ Label the multifunction keys with the teleph one number, feature name, speed dial party name, or other appropri ate designation. A perforated label sheet is provided with the telephone. An ISDN Telephone Setup Wiza rd for Windows can be do wnloaded from Tone Commande[...]

  • Page 31

    28 Tone Commander 6210/6 220 User Manual Installation Options Options in this section are typically set at the time of installation. Many options can be set automatically by the AutoSPID, Automatic Switch Detect, and Parameter Downlo ad features, if supported on the network. The following options can be changed from the Installation O ptions menu: [...]

  • Page 32

    Tone Commander 6210/6 220 User Manual 29 A password may be set to prevent unauthori zed entry into the Installation Options menu. When prompted for a passwo rd, enter your 4-digit password with the dial pad. Press the Done key after entering the password. To change or remove the password, ple ase refer to page 37. SPID Entry _______________________[...]

  • Page 33

    30 Tone Commander 6210/6 220 User Manual Parameter Download _____________________ (National ISDN only) ISDN Parameter Downlo ad is an autom ated feature for configu ring Call Appearance and Feature Activato r keys. If configured for auto download, a Parameter Download i s executed when the phone initializes with a new SPID, or when requeste d by th[...]

  • Page 34

    Tone Commander 6210/6 220 User Manual 31 From the Installation Options menu, select KEYS. ( Setup → INSTL → KEYS) The status indicator for each key will indicate the current setting. Green – Call Appearance or DSS. Red – Feature Activator. Off – Unused or Speed Dial. On the phone or expansion m odul e, press the multifunction key to be pr[...]

  • Page 35

    32 Tone Commander 6210/6 220 User Manual Automatic Call Appearance Selection A call appearance is autom atically selected when originating a ne w call, answering an incomin g call, or conferencing or transferring a call. Three configuration options d etermine how call appearan ces are selected: Call Preference (page 61) – d etermines whether a ne[...]

  • Page 36

    Tone Commander 6210/6 220 User Manual 33 Feature Activator Keys Feature Activator keys must be configured to match network feature activator codes that have been a ssigned to your line. Using the dial pad, enter the feature a ctivator code assigned by your network service provid er. If you need to make correction s while entering numbe rs, select ?[...]

  • Page 37

    34 Tone Commander 6210/6 220 User Manual DSS Keys DSS keys are a special type of Call Appearan ce/Directory Number keys that are programmed with spee d dial numbers to provide Di rect Station Selection. When the call appearan ce is idle or busy, DSS keys act like Speed Dial key s, to call a station. When ringing, DSS keys act like CA/DN keys, to an[...]

  • Page 38

    Tone Commander 6210/6 220 User Manual 35 Speed Dial Keys Keys not assigned for call appea rances or feature activators may be used as Speed Dial key s. Dial strings ca n include netwo rk feature activator codes, to simplify the use of features such as Directed Call Pickup and Call Forwardi ng. Speed Dial keys may also be prog rammed from the User O[...]

  • Page 39

    36 Tone Commander 6210/6 220 User Manual When digits have bee n entered, press the Done key twice to return to the key selection menu or the Setup key to exit Setup Mode. Terminal Mode __________________________ (National ISDN only) If the network does not support Parameter Download, you must manually select the terminal mode. From the Installation[...]

  • Page 40

    Tone Commander 6210/6 220 User Manual 37 Installation Password ____________________ You can set a password to prohibit un authorized entry into the Installation Options menu. If a password is currently set, the di splay will prompt you to enter your password prior to making chan ges. From the Installation Options menu, select PASSWD. ( Setup → IN[...]

  • Page 41

    38 Tone Commander 6210/6 220 User Manual Removing the Pa ssword Select CLEAR. “PASSWORD CLEARED” will be disp layed to confirm that the password has been removed. Press the Done key to return to Installation Options menu or the Setup key to exit Setup Mode. What to do if you lose your password Contact your system administ rator or call Tone Com[...]

  • Page 42

    Tone Commander 6210/6 220 User Manual 39 Reset to Factory Default Settings __________ Reset returns all setting s to the factory defaults, and clears all sp eed dial numbers, logs, and password s. This option is useful when moving the telephone to a new user or location. Default values are listed in the table on page 77. From the Installation Optio[...]

  • Page 43

    40 Tone Commander 6210/6 220 User Manual Voice Announce _________________________ This option allows ce rtain incoming calls to be answered autom atically by the speakerphone. Voi ce Announce calls a re restricted to calls on selected Call Appeara nce/Directory Number key s. In addition, calls from specified directo ry numbers, and/or calls of a se[...]

  • Page 44

    Tone Commander 6210/6 220 User Manual 41 Selecting Incoming Dire ctory Numbers CA/DN keys must be configu red for Voice Announ ce before selecting incoming DNs. Select DNs to restrict Voice Announce call s to specific callers (or groups of callers). The Calling DN templ ates are matched to the incoming caller ID to identify Voice Announ ce calls. Y[...]

  • Page 45

    42 Tone Commander 6210/6 220 User Manual Selecting Alerting Patterns Use the Alert option to allow only specific types of incoming calls (e.g. internal, external, intercom, etc.). CA/DN keys must be configu red for Voice Announ ce before selecting alerting patterns. Select ALERT to define a specific alerting pattern req uired to validate incoming V[...]

  • Page 46

    Tone Commander 6210/6 220 User Manual 43 Automatic Muting Select MUTE. Select ON to automatically mute the microphone during a Voice Announce call, or OFF to en able two-way conversations. Press the Done key after selecting the muting option. AUTOMATIC MUTE=ON ON OFF Done[...]

  • Page 47

    44 Tone Commander 6210/6 220 User Manual Administration Options The following test and diagno stic options are available from the Administration Options menu: • Local Inspect • Test Functions • Hardware Version • Diagnostics • Software Version • Terminal Restart • Serial Number • Error Log Administration Options Menu _____________ Y[...]

  • Page 48

    Tone Commander 6210/6 220 User Manual 45 Local Inspect ___________________________ Local Inspect allows you to identify the call appearan ce/directory number or feature assignme nt of each configured key, directory numbers, and the feature indicato r assignm ent for the Message Indicator. You can use Local Inspe ct after a Parameter Download to ver[...]

  • Page 49

    46 Tone Commander 6210/6 220 User Manual Press the More 4 key to view: • Originate usage • Call appearance reservation DSS Key The display will show for the selected key: • Key number, directory number • DSS number Press the More 4 key to view: • Originate usage • Call appearance reservation Feature Activator, Conference, Transfer, or D[...]

  • Page 50

    Tone Commander 6210/6 220 User Manual 47 Speed Dial Key The display will show the key number and p rogrammed autodial string for the selecte d key. Directory Nu mbers Select DNs to view the list of directory numbers on thi s phone. The first line on the display w ill show the directory number, and ‘ORIG’ if this is an originating DN. Press the [...]

  • Page 51

    48 Tone Commander 6210/6 220 User Manual Version ________________________________ Use this option to view the telephone’s hard ware version, software version, and serial number. From the Administration Options menu, sel ect VERS. ( Setup → ADMIN → VERS) Serial Number Select SERIAL. Hardware Version Select H/W. Software Version Select S/W. VER[...]

  • Page 52

    Tone Commander 6210/6 220 User Manual 49 Optional Equipment Version Select 6030X, 6001TA, 6002TA, or other in stalled option. Press the Done key to return to the Administration Options menu or the Setup key to exit Setup Mode. Done MODEL:6030X BU TTON EXPAN VERSION: 01.01.04[...]

  • Page 53

    50 Tone Commander 6210/6 220 User Manual Test ___________________________________ Select this option to test the LCD display, LED indicators, an d keys. From the Administration Options menu, sel ect TEST. ( Setup → ADMIN → TEST) Display and LED Indicators Select DISPLY. LCD Display Select LCD. All pixels (picture elements, or dot s) on the disp[...]

  • Page 54

    Tone Commander 6210/6 220 User Manual 51 Keys Select KEYS. Press each key on the telephon e (not on the expansion module), including the dial pad keys, one at a time. A letter should appear in the displ ay for each pressed key. On 6210 models, 10 additional letters will a ppear after the first keypress, represe nting the 10 “missing” multifunct[...]

  • Page 55

    52 Tone Commander 6210/6 220 User Manual After all keys have been tested, pr ess any key to exit the test. You can also exit the test at any time by pressing the Done key to return to the Test menu or the Setup k ey to exit Setup Mode. Diagnostic Display ______________________ From the Administration Options menu, sel ect. ( Setup → ADMIN → DIA[...]

  • Page 56

    Tone Commander 6210/6 220 User Manual 53 Viewing the Error and Download Logs ______ From the Administration Options menu, sel ect LOG. ( Setup → ADMIN → More 4 → LOG) Select ERROR to view the error log or PARAM (National ISDN only) to view the Parameter Download lo g. The most recent log entry will be shown. Press the More 4 key to view previ[...]

  • Page 57

    54 Tone Commander 6210/6 220 User Manual User Options The following personal prefe rence options ca n be changed from the User Options menu: • Time and Date • Handset/Headset Mode • Speed Dial Keys • Preset Volume Levels • Call Directory • D isplay Contrast • Personal Ringing • Call Log Password • Call Preference User Options Menu[...]

  • Page 58

    Tone Commander 6210/6 220 User Manual 55 Setting the Time and Date ________________ From the User Options menu, select CLOCK. ( Setup → USER → CLOCK) The current time and date will be displaye d, with the cursor flashing on the first digit. Enter new digits for the date and time with the dial pa d. The cursor will advance automatically as each [...]

  • Page 59

    56 Tone Commander 6210/6 220 User Manual Speed Dial Programming From the User Options menu, select SPDIAL. ( Setup → USER → SPDIAL) The current state of each multif unction key is shown by the its status indicator. Green – unused key, available for speed dial u se. Red – Speed Dial key that has already been programmed. Off – key set up fo[...]

  • Page 60

    Tone Commander 6210/6 220 User Manual 57 Setting Up the Call Directory _______________ Up to 36 numbers can b e stored in t he Call Directory. Directory entries are similar to Speed Dial keys, b ut are accessed from a display men u. Place your most frequently-dialed numb ers on Speed Dial key s, if available, and put other numbers in the dire ctory[...]

  • Page 61

    58 Tone Commander 6210/6 220 User Manual Select NUMBER. Enter the number to dial with the dial pad. Dialing p auses are entered with the PAUSE softkey – see page 56. If you need to make correction s while entering numbe rs, select Å BKSP (backspace) to delete the p revious digit. CLEAR removes all digits, allowing yo u to start over. When all di[...]

  • Page 62

    Tone Commander 6210/6 220 User Manual 59 Personal Ringing Options ________________ Ringing Tone Your telephone has eight distin ct ringing tones available. In environments with multiple terminal s, unique ringing tones can help identify ringing stations. The selected ringing ton e is used for all call appearances. From the User Options menu, select[...]

  • Page 63

    60 Tone Commander 6210/6 220 User Manual Ringing Control for Indivi dual Call Appearances You can control the audible ringin g at your telephone for each call appearance. Call appearances set to ALWAYS will ring immediately. Use this setting for your primary call appea rances. NEVER completely disables ringi ng on the call appearance. Use this sele[...]

  • Page 64

    Tone Commander 6210/6 220 User Manual 61 Call Preference Options __________________ (National ISDN only) Call Preference determines wh at happens when you lift the handset or press the Spkr key. For Lucent 5ESS Custom ISDN service, Call Preference is controlled by the network. RING preference will automatically select the oldest audibly ringing cal[...]

  • Page 65

    62 Tone Commander 6210/6 220 User Manual Handset/Headset Configuration ____________ Handset/Headset Mode Select handset or headset ope ration with this option. Speakerphone mode and the hookswit ch are dis abled in headset mode; the Spkr key is used in place of the hookswitch. From the User Option s menu, sel ect VOICE . ( Setup → USER → More 4[...]

  • Page 66

    Tone Commander 6210/6 220 User Manual 63 Receive (handset and headset) Select RCV- or RCV+ to adjust the rec eiver volume level. The new setting will be shown in the display. Transmit (headset only) Select VOICE. Select XMT- or XMT+ to adjus t the heads et’s transmit volume level. The new setting will be shown in the display. Press the Done key t[...]

  • Page 67

    64 Tone Commander 6210/6 220 User Manual Setting a Call Log Password ______________ You can set a password to prohibit unautho rized entry into your Call Log. From the User Options menu, select PASSWD. ( Setup → USER → More 4 → PASSWD) If a password is currently set, the display will prompt you to enter your password prior to making changes. [...]

  • Page 68

    Tone Commander 6210/6 220 User Manual 65 Press the Done key to return to the User Options menu or the Setup key to exit Setup Mode. Removing the Pa ssword Select CLEAR. “PASSWORD CLEARED” will be disp layed to confirm that the password has been removed. Press the Done key to return to User Options menu or the Setup key to exit Setup Mode. What [...]

  • Page 69

    66 Tone Commander 6210/6 220 User Manual Troubleshooting Inoperable Telephone Recovery Procedures Whenever a telephone is unable to operate normally or remains in a particular state w ith no escape, accomplish the follo wing: 1. Press SETUP, the SETUP Menu should be displayed. This response indicates that there is powe r to the telephone, and its m[...]

  • Page 70

    Tone Commander 6210/6 220 User Manual 67 Layer 3 does not initialize: • Verify that the correct SPID number is programmed. • Verify with the serving telco that they have not changed from a customized to a universal SPID format. • Verify with the serving telco that they have not changed thei r office to a new area code (some SPID form ats incl[...]

  • Page 71

    68 Tone Commander 6210/6 220 User Manual Telephone Configuration Troubleshooting CA/DN trouble Check Fix Inbound calls to a specific line cause the LED to flash, but there is no audible ringing. >SETUP >USER >RING >CONTROL >Select line >ALWAYS A specific line is selected that is supposed to have dial tone, but there isn’t any. &[...]

  • Page 72

    Tone Commander 6210/6 220 User Manual 69 Appendix A Ordering ISDN Service Setup Wizard The ISDN Telephone Setup Wi zard simplifies ordering ISDN service. This Windows 95/98/ NT program prompts yo u for all required information, and prints the service orde r forms and key designatio n labels. You can download the Setup Wi zard from Tone Commande r?[...]

  • Page 73

    70 Tone Commander 6210/6 220 User Manual Recommended Button Assignments Network Button # Assignment 1 Call Appearance (PDN) 2 Call Appearances 3 . . . . . . 58 59 Additional Feature Keys 60 Conference * 61 Transfer * 62 Drop * 63 Message Waiting Indicator * National ISDN only; DO NOT as sign these keys for 5ESS Custom ISDN. With Parameter Downlo ad[...]

  • Page 74

    Tone Commander 6210/6 220 User Manual 71 Appendix B Setup Menu Tree INSTL (Installation Options) SPID (Service Profile Identifier) ...................................... page 29 PARAM (Parameter Download – N ational ISDN only) ..... page 30 START (Start Download) AUTO (Automatic Download Enable/Disable) KEYS CA/DN (Call Appearance/Directory Num b[...]

  • Page 75

    72 Tone Commander 6210/6 220 User Manual VA (Voice Announce) ..................................................... page 40 KEYS (CA/DN Keys that accept VA Calls) DNs (Incoming Directory Numbers) ALERT (Incoming Call Alerting Patterns) MUTE (Automatic Microphone Muting) ADMIN (Administration Options) INSPCT (Local Inspect) ..........................[...]

  • Page 76

    Tone Commander 6210/6 220 User Manual 73 USER (User Options) CLOCK (Set Time and Date) .......................................... page 55 SPDIAL (Speed Dial) ...................................................... page 55 PAUSE (Dialing Pause) DIR (Call Directory) .......................................................... page 57 RING (Personal Ring[...]

  • Page 77

    74 Tone Commander 6210/6 220 User Manual POTS (6002TA Analog POTS Port Options) Options in this menu are described in the 6002TA Analog Port Terminal Adapter User Manual. RING (Ringing Control) ALWAYS (Ring Immediately) NEVER (Never Ring) WAIT2 (Wait 2 Ring Cycles / 12 seconds) WAIT3 (Wait 3 Ring Cycles / 18 seconds) WAIT4 (Wait 4 Ring Cycles / 24 [...]

  • Page 78

    Tone Commander 6210/6 220 User Manual 75 Appendix C Warranty and Service Tone Commander Product Warranty For a period of one year from date of deal er purchase, but not to exceed 16 months from date of manufacture, Tone Comm ander Systems, Inc. (Tone Commander) warrants its produ cts to be free from defects in material and workm anship under co ndi[...]

  • Page 79

    76 Tone Commander 6210/6 220 User Manual Appendix D Specifications Contents of Shipping Container Modular handset coil-cor d Modular line cord Label Sheet Handset Manual Quick Reference Card Standards Compliance ANSI T1.601-1992 and T 1.605-1991 National ISDN, Lucent 5ESS Custom ISDN FCC Part 15 FCC Part 68 Hearing Aid Com patible FCC Part 68 Volum[...]

  • Page 80

    Tone Commander 6210/6 220 User Manual 77 Factory Default Settings Parameter Default Value (National ISDN) Default Value (5ESS Custom ISDN) Auto Param. Download Enabled N/A CA R eserv ation Not Reserved Not Reserved Call Log Password None None Call Preference Ring (Network Controlled) * Clock Time of the last error log entry Time of the last error l[...]

  • Page 81

    78 Tone Commander 6210/6 220 User Manual Appendix E UL/FCC Statements Important Safety Instructions 1. Never install telephone wiring during a lightn ing storm. 2. Never install telephone jacks in wet lo cations unless the jack is specifically designed for wet locations. 3. Never touch uninsulate d telephone wires or terminals unless th e telephone[...]

  • Page 82

    Tone Commander 6210/6 220 User Manual 79 14. To reduce the risk of electric shock, do not disa ssemble this product, but take it to a qualified servicem an when some service or repa ir work is required. Opening or remov ing covers may expose you to dangerous voltages or other risks. Incorrect re assembly can cause electric shock when the applianc e[...]

  • Page 83

    80 Tone Commander 6210/6 220 User Manual FCC Requirements The Tone Commander Models 6210T, 6210U, 6220T, and 6220U comply with Part 68 of the FCC Rules. The label affixed to this equipment contains, among other information, the FCC Registration for this equipment. You must, upon request, provide this information to your telephone company. The follo[...]

  • Page 84

    Tone Commander 6210/6 220 User Manual 81[...]

  • Page 85

    82 Tone Commander 6210/6 220 User Manual[...]

  • Page 86

    11609 49th Place West Mukilteo, WA 98275-4255 (800) 524-0024 (4 25) 349-1000 Fax: (425) 349-1010 www.tonecommander.com 13-102800 Rev. L ©2003[...]