Toshiba F30 manuel d'utilisation

[CONFIDENTIAL] 1 Toshiba Personal Computer QOSMIO F30 series Maintenance Manual TOSHIBA CORPORATION File Number 960-555[...]

ii [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555) Copyright © 2006 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Tos hiba. No patent liability is assumed with respect to the use of the information contained herein. Toshiba QOSMI[...]

QOSMIO F30 Maintenance Man ual (960-555) [CONFIDENTIAL] iii Preface This maintenance manual describes how to pe rform hardware service maintenance for the Toshiba Personal Computer QOSMIO F30 series. NOTE: Each model of QOSMIO F30 series ha s a different confi guration. For each model’s configuration, refer to th e parts list dedicated to it. The[...]

iv [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the QOSMIO F30 series system unit and each FRU. Chapter 2 Troubleshooting Procedures e xplains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and d[...]

QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] v Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronym s are enclosed in parentheses following their definition. For example: Read Only Memory ([...]

vi [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555) Table of Contents Chapter 1 Hardware Overview 1.1 Features ................................................................................................................... ... 1-1 1.2 System Block Diagram .................................................................................[...]

QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] vii 2.17 Bridge media Slot Troubleshooting ......................................................................... 2-62 2.18 Fingerprint sensor .................................................................................................... 2-63 Chapter 3 Tests and Diagnostics 3.1 The D[...]

viii [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555) 3.29 Sound/LAN/Modem Test Program .......................................................................... 3-76 3.30 IEEE1394 Test program .......................................................................................... 3-80 3.31 Bluetooth Test program ......................[...]

QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] ix 4.26 Analog TV tuner ...................................................................................................... 4-60 4.27 CPU fan/CPU heat sink/CPU................................................................................... 4-61 4.28 GPU heat sink .......................[...]

x [CONFIDENTIAL] QOSMIO F30 Ma intenance Man ual (960-55 5)[...]

[CONFIDENTIAL] Chapter 1 Hardware Overview[...]

1 Hardware Overview 1-ii [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555) 1 Hardware Overview[...]

1 Hardware Overview QOSMIO F30 Maintenance Man ual (960-555) [CONFIDENTIAL] 1-iii Chapter 1 Contents 1.1 Features ................................................................................................................... ... 1-1 1.2 System Block Diagram .......................................................................................[...]

1 Hardware Overview 1-iv [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555) Figures Figure 1-1 Front of the computer and the system units configuration ............................ 1-5 Figure 1-2 System block diagram .................................................................................... 1-6 Figure 1-3 2.5-inch HDD .............[...]

1.1 Features 1 Hardware Overview QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 1-1 1 Features 1.1 Features The QOSMIO F30 series are high performance all-in-one PCs running an Intel ® Core TM Duo/Solo or Intel ® Celeron ® M processor. There some models and options. Refer to the Pa rts List for th e configuration of each model and opt[...]

1 Hardware Overview 1.1 Features 1-2 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555)  2nd HDD 40GB, 60GB, 80GB, 100GB or 120GB serial -ATA drive. 2.5 inch x 9.5mm height.  Optical devices A slot-loading style DVD Super Multi drive (supporting double la yer) is equipped.  Keyboard An-easy-to-use 85(US)/86(UK)-key keyboard provides[...]

1.1 Features 1 Hardware Overview QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 1-3  Wireless LAN (PCI Express Mini card) The wireless LAN is equipped in th e PCI Express Mini card slot.  LAN/MODEM Connectors for 10M/100M Ethernet or Gi gabit Ethernet (1000M) LAN and Modem are mounted.  Bluetooth Depending on the model, the comp[...]

1 Hardware Overview 1.1 Features 1-4 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555)  S/PDIF This port can send or receive the digital sound data with the e quipm ent like CD, MD Player. (This port is also used for headphone I/F.)  Fingerprint sensor The computer is equipped with a fingerpri nt sensor and fingerprint authentication [...]

1.1 Features 1 Hardware Overview Figure 1-1 shows the front of the comput er and the system units configuration. Figure 1-1 Front of the computer an d the system units configuration QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 1-5[...]

1 Hardware Overview 1.2 System Block Diagram 1.2 System Block Diagram Figure 1-2 shows the system block diagram. Figure 1-2 System block diagram 1-6 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555)[...]

1.2 System Block Diagram 1 Hardware Overview QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 1-7 The PC contains the following components.  CPU Intel ® Core TM Duo processor Core TM Duo -2M 1.66GHz (Processor Number : T2300) 1.83GHz (Processor Number : T2400) 2.00GHz (Processor Number : T2500) 2.16GHz (Processor Number : T2600) L1 cac[...]

1 Hardware Overview 1.2 System Block Diagram 1-8 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555)  BIOS ROM (Flash memory) - 8Mbit (512K × 16-bit chip) 288KB used for system BIOS 64KB used for VGA-BIOS 64KB used for Finger Print 32KB used for ACPI 24KB used for booting 16KB used for Parameter Block Others  Chipset This gate array ha[...]

1.2 System Block Diagram 1 Hardware Overview QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 1-9  PC card controller (PCI7412ZHK, Texas Instrument-made) - PCI Interface - PC Card/Ultra Media Controller - IEEE1394 Controller (2ports) - SD/MMC, MemoryStick, xD card Controller - 288-ball 16mm x 16mm x 1.4mm BGA Package  GPU controller [...]

1 Hardware Overview 1.3 2.5-inch Hard Disk Drive 1.3 2.5-inch Hard Disk Drive Compact, high-capacity Serial-ATA HDD with a height of 9.5mm/12.5mm containing a 2.5- inch magnetic disk and magnetic heads. Figure 1-3 shows a view of the 2.5-inch HDD and Tables 1-1 and 1-2 list the dimensions and specifications. Figure 1-3 2.5-inch HDD Table 1-1 2.5-in[...]

1.3 2.5-inch Hard Disk Drive 1 Hardware Overview QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 1-11 Table 1-2 2.5-inch HDD Specifications Specification Parameter FUJITSU G8BC0002W410 FUJITSU G8BC0002W610 FUJITSU G8BC0002W810 FUJITSU G8BC0002WA10 Storage size (formatted) 40GB 60GB 80GB 100GB Speed (RPM) 5,400 Data transfer rate To/From m[...]

1 Hardware Overview 1.4 Optical Drive 1.4 Optical Drive 1.4.1 DVD Super Multi Dri ve (supporting Double-Layer) The DVD Super Multi drive (supporting Doubl e Layer) accommodates 12 cm (4.72-inch) CD/DVD-ROM, CD-R/RW, DVD±R/±RW and DVD-RA M. It is a high-performance drive that reads DVD-ROM at maximum 8-speed a nd CD-ROM at maximum 24-speed. It wri[...]

1.4 Optical Drive 1 Hardware Overview QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 1-13 Table 1-4 DVD Super Multi drive (Double-Layer) specifications Drive Specification Parameter MATSUSHITA (G8CC0002PZ20 ) Read DVD-ROM MAX 8x CAV CD-ROM MAX 24x CAV Write (Maximum) CD-R 24x (ZoneCLV) CD-RW 4x (CLV) High Speed CD-RW 10x (CLV) Ultra Spee[...]

1 Hardware Overview 1.5 Keyboard 1.5 Keyboard A keyboard which consists of 85(US)/86(UK) keys is mounted on the system unit. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure 1-5 is a view of the keyboard. Figure 1-5 Keyboard See Appendix E for details of the keyboard layout. 1-14 [...]

1.6 TFT Color Display 1 Hardware Overview 1.6 TFT Color Display The TFT color display is 15.4 inch and consis ts of LCD module and FL inverter board. 1.6.1 LCD Module The LCD module used for the TFT color display us es a backlight as the light source and can display a maximum of 16M colors with 1,280 x 800 (WXGA) resolution. Figure 1-6 shows a view[...]

1 Hardware Overview 1.6 TFT Color Display 1-16 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555) 1.6.2 FL Inverter Board The FL inverter board supplies a high freque ncy current to illuminate the LCD module FL. Table 1-6 lists the FL inve rter board specifications. Table 1-6 FL inverter board specifications Specifications Item G71C0 0011111[...]

1.7 Power Supply 1 Hardware Overview QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 1-17 1.7 Power Supply The power supply supplies 31 different voltages to the system board. The power supply microcontroller has the following functions. 1. Judges if the DC power supply (AC adap ter) is connected to the computer. 2. Detects DC output and [...]

1 Hardware Overview 1.7 Power Supply 1-18 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555) Table 1-7 Power suppl y output rating (1/2) Power supply （ Yes/No ） Name Voltage [V] Power OFF (Suspend mode) Power OFF (Boot mode) No Battery Object PPV 1.500 - 0.300 No No No CPU PTV 1.05 No No No CPU, MCH, GMCH, ICH7-M 1R5-P1V 1.5 No No No CPU[...]

1.7 Power Supply 1 Hardware Overview QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 1-19 Table 1-7 Power suppl y output rating (2/2) Power supply （ Yes/No ） Name Voltage [V] Power OFF (Suspend mode) Power OFF (Boot mode) No Battery Object BCAS-P5V 5 No No No BCAS M5V 5 Yes Yes No LED MCV 5 Yes Yes No PSC TUNER-P5V 5 No No No WW Tuner[...]

1 Hardware Overview 1.8 Batteries 1-20 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555) 1.8 Batteries The PC has the following two batteries.  Main battery  Real time clock (RTC) battery Table 1-8 lists the specifications for these two batteries. Table 1-8 Battery specifications Battery Name Battery Element Output Voltage Capacity G7[...]

1.8 Batteries 1 Hardware Overview QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 1-21 1.8.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The power supply microprocessor controls power supply and dete cts a full charge when the AC adaptor and battery are connected to the computer.  Battery C[...]

1 Hardware Overview 1.8 Batteries 1-22 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555) 1.8.3 RTC Battery The RTC battery provides the power supply to maintain the date, time, and other system information in memory. Table 1-11 lists the Time required for charges of RTC battery and data preservation time. Table 1-11 Time required fo r charg[...]

1.9 AC Adapter 1 Hardware Overview QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 1-23 1.9 AC Adapter The AC adapter is used to charge the battery. Table 1-12 lists the AC adapter specifications. Table 1-12 AC adapter specifications Item Specification G71C00043310 (2 -pin) / G71C00049410 (3-pin ) / G71C00049510 (3-pin ) Power 75W (Peak 9[...]

1 Hardware Overview 1.9 AC Adapter 1-24 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555)[...]

[CONFIDENTIAL] Chapter 2 Troubleshooting Procedures[...]

2 Troubleshooting Procedures 2-ii [ CONFIDENTIAL] QOSMIO F30 Maintenan ce Manual (960- 555) 2[...]

2 Troubleshooting Procedures QOSMIO F30 Maintenance Man ual (960-555) [CONFIDENTIAL] 2-iii Chapter 2 Contents 2.1 Troubleshooting ......................................................................................................... 2-1 2.2 Troubleshooting Flowchart ................................................................................[...]

2 Troubleshooting Procedures 2-iv [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) 2.9 Display Troubleshooting .......................................................................................... 2-46 Procedure 1 External Monitor Check ....................................................... 2-46 Procedure 2 Diagnostic Test Program Ex[...]

2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-v 2.18 Fingerprint sensor .................................................................................................... 2-63 Procedure 1 Setting Windows Log-ON password ................................... 2-64 Procedure 2 Registratio n of fingerprint.....[...]

2 Troubleshooting Procedures 2-vi [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555)[...]

2.1 Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-1 2 2.1 Troubleshooting Chapter 2 describes how to determine which Fi eld Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU ” m eans the replaceable unit in the field.) The FRUs covered are: 1. Power[...]

2 Troubleshooting Procedures 2.1 Troubleshooting There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is descri bed in the figure as line. (2) Pin connection is describe d in the figure as arrow. <e.g> Connection of modem 2-2 [CONFIDENTIAL[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-3 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide fo r determining which troubleshooting procedures to execute. Before going through the flow chart steps, verify the following:  Ask him or her to enter th[...]

2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (1/2) 2-4 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555)[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-5[...]

2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart 2-6 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) If the diagnostics program cannot detect an e rror, the problem may be intermittent. The Test program should be executed several tim es to is olate the problem. Check the Log Utilities function to confirm which diagnos tic test d[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-7 If a malfunction is detected by the following item s, perform the appr opriate troubleshooting procedures follows. 1. If a malfunction is detected on the power supply, perform the Power Supply Troubleshooting Procedures in Section[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-8 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) 2.3 Power Supply Troubleshooting The power supply controller cont rols many functions and compone nts. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as [...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-9 Table 2-2 DC IN icon DC IN icon Power supply status Lights green DC power is being supplied from the AC adapter. Blinks orange Power supply malfunction *1 Doesn’t light Any condition other than those above. *1 When the power [...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Procedure 2 Error Code Check If the power supply microprocessor detects a ma lfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below.  Start Off for 2 seconds  Error code (8 bit) “1” On for one second “0” On for half second Interval betw[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-11 Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and com pare it to the tables below. Then go to Check 2. Table 2-3 Error code Error code Where error occur s 1*h DC Power (AC Adapte r) 2*h Main batt[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-12 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555)  Main Battery Error code Meaning 22h Main battery discharge current is ove r 0.5A. 23h Main battery charge current is over 4.3 A. 24h Abnormal current has been sensed. 25h Main battery charge current is over 0.3A when the [...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-13  E3V output Error code Meaning 60h E3V voltage is over 3.96V. 61h E3V voltage is under 2.81V when the compute r is powered on. 62h E3V voltage is under 2.81V when the compute r is booting up. 64h E3V voltage is under 2.81V [...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-14 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555)  PTV output Error code Meaning A0h PTV voltage is over 1.26V. A1h PTV voltage is under 0.89V when the compute r is powered on. A2h PTV voltage is under 0.89V when the compute r is booting up.  1R5-E1V output Error code [...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-15  1R5-P1V output Error code Meaning E0h 1R5-P1V voltage is over 1.80V. E1h 1R5-P1V voltage is under 1.248V when the com puter is powered on. E2h 1R5-P1V voltage is under 1.248V when the computer is booting up.  Miscellane[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Procedure 3 Connection Check The wiring diagram related to th e power supply is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Make sure the AC adapter and the AC power cord are firm ly plugged into the DC IN jack and wall outlet. If these cables are con[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-17 Procedure 5 Replacement Check The power is supplied to the system board by the AC adapter. If either the AC adapter or the system board was damaged, perform the following Checks. To disassemble the computer, follow the steps d[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-18 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) 2.4 System Board Troubleshooting This section describes how to determ ine if th e system board is malfunctioning or not. Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-19 Procedure 1 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it.  If an error message i[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-20 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Check 3 The IRT checks the system board. When the IRT detects an erro r, the system stops or an error message appears. If one of the following error messages (1) th rough (17), (23) or (24) is displayed, go to Procedure 4. If[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures Procedure 2 Debugging Port Check Check the D port status by a debug port test. Th e tool for debug port test is shown below. Figure 2-2 A set of to ol for debug port test The test procedures are follows: 1. Connect the debug port test cable to the connector CN3490 of the system board. Fo[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-22 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Table 2-4 Debug port (Boot mode) error status (1/10) D port status Inspection items Details Permission of A20 and Cl ear of software reset bit Prohibition of APIC Initialization of MCH and ICH Initialization of Super I/O (For[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-23 Table 2-4 Debug port (Boot mode) error status (2/10) D port status Inspection items Details Saving key scan code Setting TASK_1ms_TSC Controlling fan Releasing mute Initializing sound items (for BEEP) Making the volume max (mo[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-24 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Table 2-4 Debug port (Boot mode) error status (3/10) D port status Inspection items Details Prohibition of cache Permission of L1/L2 cache in Flash ROM area Update of microcode Initialization of H/W (before DRAM recognition) [...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-25 Table 2-4 Debug port (Boot mode) error status (4/10) D port status Inspectio n items Details Expansion memory checksum che ck resume error (R esume error =F1 76 H) PnP RAM checksum check (Resume error F177H) Transition to RESU[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-26 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Table 2-4 Debug port (Boot mode) error status (5/10) D port status Inspection items Details CPU clock measurement Check of parameter block A Permission of SMI except auto-off functio n (F106h) Judging of destination (Japan or[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-27 Table 2-4 Debug port (Boot mode) error status (6/10) D port status Inspection items Details PIC initialization PIC test (F107h) Password Initialization PCI bus initialization (connection of DS Bus) Initialization of LAN inform[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-28 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Table 2-4 Debug port (Boot mode) error status (7/10) D port status Inspection items Details Task generation for waiting PCI_CONFIGURATION completion Printer port setting (model supporting Printer port) HDD initialization sequ[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-29 Table 2-4 Debug port (Boot mode) error status (8/10) D port status Inspection items Details F119h CHECK_DM AC (Check of DMAC) (Bo ot) F11Ah INIT_DMAC (Initialization of DMAC) (Boot) F11Bh CHECK_PRT (Check of printer existe nce[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-30 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Table 2-4 Debug port (Boot mode) error status (9/10) D port status Inspection items Details Copy of ACPI table to top of expansion memory Waiting for writing of PSC version to BIOS completion Waiting for clock generator setti[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 2-31 Table 2-4 Debug port (Boot mode) error status (10/10) D port status Inspection items Details (F120h) Post processing of PRE_BOOT_SETUP Clears PWRBTN_STS Enables POWER Button F122h Initialization of SC Clearness of IRT status F[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-32 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the system board. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perfo[...]

2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 2-33 2 2.5 USB FDD Troubleshooting To check if the USB FDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed. Procedure 1: FDD Head Cleaning Check Procedure 2: Diagnostic Te st Program Execution Check[...]

2 Troubleshooting Procedures 2.5 USB FDD Troubleshooting 2-34 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, tu rn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation about th e diagnostics test p[...]

2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures Procedure 3 Connector Check and Replacement Check USB FDD is connected to USB port on system board. The connection of the cable and board may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform th[...]

2 Troubleshooting Procedures 2.5 USB FDD Troubleshooting 2-36 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Check 2 Connect USB FDD to other USB port a nd check if it works properly. If it does not work properly, perform Check 3 Check 3 USB FDD may be fau lty. Replace it with a new one. If the p roblem still occurs, perform Check 4 Chec[...]

2.6 2.5” HDD Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 2-37 2.6 2.5” HDD Troubleshooting To check if the 2.5” HDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed. Procedure 1: Partition Check Procedure 2: Message Check Procedure 3: Format Check P[...]

2 Troubleshooting Procedures 2.6 2.5” HDD Troubleshooting 2-38 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Procedure 2 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. When the test detects an error, an error message is displayed on the screen. Make sure n[...]

2.6 2.5” HDD Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 2-39 Procedure 3 Format Check The computer’s HDD is formatted using the MS-DOS FORMAT program or the physical format program of the test program. To fo rmat the HDD, start with Check 1 below and perform the other steps as required[...]

2 Troubleshooting Procedures 2.6 2.5” HDD Troubleshooting 2-40 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more informat[...]

2.6 2.5” HDD Troubleshooting 2 Troubleshooting Procedures Procedure 5 Connector Check and Replacement Check HDD(s) is/are connected to the connector(s) on the system board. Th e connection of HDD(s) and board may be defective. Otherwise, they may be faulty. Disassemble the com puter following instructions in Chapter 4, Replacement Procedures and [...]

2 Troubleshooting Procedures 2.7 Keyboard Troubleshooting 2-42 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) 2.7 Keyboard Troubleshooting To check if the computer’s keyboard is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector [...]

2.7 Keyboard Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check an d Replacement Check The connection of cable and board may be de fective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure keyboard ca[...]

2 Troubleshooting Procedures 2.8 Touch pad Troubleshooting 2-44 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) 2.8 Touch pad Troubleshooting To check if the computer’s touch pad is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connect[...]

2.8 Touch pad Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check an d Replacement Check The connection of the cable and board may be defective. Otherwise, they m ay be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the ca[...]

2 Troubleshooting Procedures 2.9 Display Troubleshooting 2-46 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) 2.9 Display Troubleshooting To check if the computer’s display is ma lfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: External Monitor Check Procedure 2: Diagnostic Te st Program Execu[...]

2.9 Display Troubleshooting 2 Troubleshooting Procedures Procedure 3 Connector and Cable Check LCD Module is connected to system board by an LCD/FL cable. FL inverter board is also connected to system board by an LCD/FL cable. In addition, fluorescent lamp is connected to FL inverter board by HV cable. Their cables may be disconnected from system b[...]

2 Troubleshooting Procedures 2.9 Display Troubleshooting 2-48 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Procedure 4 Replacement Check Fluorescent lamp, FL inverter, LCD module, HV cable and LCD/FL cable are connected to display circuits. Any of these components may be faulty. Refer to Chapter 4, Replacement Procedures, for instructi[...]

2.10 Optical Disk Drive Troubleshootin g 2 Troubleshooting Procedures 2.10 Optical Disk Drive Troubleshooting To check if optical disk drive is malfunctioni ng or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnos[...]

2 Troubleshooting Procedures 2.11 Modem Troubleshooting 2.11 Modem Troubleshooting To check if modem is malfunctioning or not, fo llow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execut[...]

2.11 Modem Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 2-51 Check 2 Modem cable or MDC cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 MDC may be faulty. Replace it with a new one following the steps in Ch apter 4, Replacement Procedure [...]

2 Troubleshooting Procedures 2.12 LAN Troubleshooting 2.12 LAN Troubleshooting To check if the computer’s LAN is malfunc tioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution C[...]

2.13 Wireless LAN Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 2-53 2.13 Wireless LAN Troubleshooting To check if the computer’s Wireless LAN is m alfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Transmitting-Receiving Check Procedure 2: Antenna[...]

2 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting Procedure 2 Antennas' Connection Check The wireless LAN function-wiri ng diagram is shown below: Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sur[...]

2.13 Wireless LAN Troubleshooting 2 Troubleshooting Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] 2-55 Procedure 3 Replacement Check Wireless LAN card, wireless LAN antenna or system board may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disa ssemble the computer and then perform the follo[...]

2 Troubleshooting Procedures 2.14 Bluetooth Troubleshooting 2-56 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) 2.14 Bluetooth Troubleshooting To check if the Bluetooth is malfunctioning or not, follow the troubl eshooting procedures below as instructed. Procedure 1: Transmitting-Receiving Check Procedure 2: Antennas’ Connection Check [...]

2.14 Bluetooth Troubleshooting 2 Troubleshooting Procedures Procedure 2 Antennas’ Connection Check The Bluetooth function-wiring diagram is shown below: Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure that the[...]

2 Troubleshooting Procedures 2.14 Bluetooth Troubleshooting 2-58 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Procedure 3 Replacement Check Bluetooth module, Bluetooth antenna or system board m ay be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disa ssemble the computer and then perform the following c[...]

2.15 Sound Troubleshooting 2 Troubleshooting Procedures 2.15 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check Procedure 3: Replacement Check Procedure 1 Diagnostic Test Program E[...]

2 Troubleshooting Procedures 2.15 Sound Troubleshooting 2-60 [CONFIDENTIAL ] QOSMIO F30 Ma intenance Man ual (960-55 5) Procedure 3 Replacement Check  If external microphone does not wo rk properly, perform check 1.  If headphone does not work properly, perform check 2.  If internal microphone does not work properly, perform check 3.  I[...]

2.16 TV tuner Troubleshooting 2 Troubleshooting Procedures 2.16 TV tuner Troubleshooting To check if TV tuner is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Connector Check and Replacement Check Procedure 1 Connector Check an d Replacement Check The connection of cables, boards and module may be de[...]

2 Troubleshooting Procedures 2.17 Bridge media Slot Troubleshooting 2.17 Bridge media Slot Troubleshooti ng This section describes how to determine if the computer's Bridge m edia functions are functioning properly. Perform the steps below star ting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Check on Wi[...]

2.18 Fingerprint sensor 2 Troubleshooting Procedures 2.18 Fingerprint sensor CAUTION : To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the ma nagement authority. If the password has been set to log on, ask the Log-ON password to the user. To check if the Fingerprint sensor work correctly[...]

2 Troubleshooting Procedures 2.18 Fingerprint sensor Procedure 1 Setting Windows Log-ON password 1. Open [User Account] from [Control Panel]. 2. Select “Create a new acc ount” in [User Account]. 3. Input the name of Account (e.g. “TOSHI BA”) in [Name the new account] and click [NEXT] button. 4. Click “Create Account” button in the (defa[...]

2.18 Fingerprint sensor 2 Troubleshooting Procedures 3. In the box of [Enter your password] on [Use r’s Password] display, input the password (e.g. password) which has been input in item 7 of Procedure1. Click [Next] . 4. After displaying [Enrollment Hints], check off in the box of [Run interactive tutorial] (when proceeding without seeing Tutori[...]

2 Troubleshooting Procedures 2.18 Fingerprint sensor 5. After displaying [User’s Fingerprint], clic k the box of thumb of right hand. A small window of “Swipe finger” appears, then swipe three times. 6. The display becomes as follows when the finge rprint is registered correctly. Click [Next] . 2-66 [CONFIDENTIAL ] QOSMIO F30 Ma intenance Man[...]

2.18 Fingerprint sensor 2 Troubleshooting Procedures 7. After displaying [User Enrollment] dialog, you are asked if you want to register one more finger. Click [No] when you do not want to register one more. 8. When [Advanced Security] is displayed, click [Next]. 9. When [Finish] is displayed, click [Finish]. QOSMIO F30 Maint enance Manual ( 960-55[...]

2 Troubleshooting Procedures 2.18 Fingerprint sensor 10. The display of “Protector Suite - QL Editi on” appears in [Fingerprint Software] window, click [Close]. Procedure 3 Authentication of fingerprint 1. Turn on the computer. Windows starts up. 2. In the Windows Log-ON window, scan the fingerpr int of registered fing er. Make sure that a gree[...]

2.18 Fingerprint sensor 2 Troubleshooting Procedures 3. After starting Windows, make sure that the name of Account (e.g. “TOSHIBA”), which has been inputted in item 3 in Pro cedure 1 at the top of [Start]. Procedure 4 Connector Check an d Replacement Check The connector CN9540 on the FS board is connec ted to the connector CN9530 on the system [...]

2 Troubleshooting Procedures 2.18 Fingerprint sensor 2-70 [CONFIDENTIAL ] QOSMIO F30 Ma intenance Man ual (960-55 5) Check 4 The system board may be faulty. Replace it with a new one.[...]

[CONFIDENTIAL] Chapter 3 Tests and Diagnostics[...]

3 Tests and Diagnostics 3-ii [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960- 555) 3[...]

3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-55 5) [CONFIDENTIAL] 3-iii Chapter 3 Contents 3.1 The Diagnostic Test ................................................................................................... 3-1 3.1.1 Diagnostics menu ................................................................................. 3-1 3.1.2 H/[...]

3 Tests and Diagnostics 3-iv [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960- 555) 3.21 ONLY ONE TEST ................................................................................................... 3-47 3.21.1 Program Description .......................................................................... 3-47 3.21.2 Operations ................[...]

3 Tests and Diagnostics QOSMIO F30 Maint enance Manua l (960-555) [CONFIDENTIAL ] 3-v Tables Table 3-1 Subtest names .................................................................................................... 3-19 Table 3-2 Error codes and error status names .................................................................... 3-42 Table 3-[...]

3 Tests and Diagnostics 3-vi [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960- 555)[...]

3.1 The Diagnostic Test 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-1 3 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Program s are stored on some Diagnostic Disks. There are Service Program Module[...]

3 Tests and Diagnostics 3.1 The Diagnostic Test 3-2 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)  REAL TIMER TEST  NDP TEST  EXPANSION TEST  CD-ROM/DVD-ROM TEST Other tests are:  Wireless LAN TEST (Wireless LAN TEST disk)  Sound/LAN/Modem/ TEST (Sound/LAN/Modem TEST disk)  Bluetooth TEST (Bluetooth TEST disk)  IEEE[...]

3.1 The Diagnostic Test 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-3 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program.  The Diagnostics Disk (Main T&D)[...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test 3-4 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) 3.2 Executing the Diagnostic Test To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the Diagnostics disk in the floppy disk drive. 2. Release the lock of the power switch and turn on the computer with pressing the F12 . [...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics 3.2.1 Diagnostics menu (T&D) Press 1 or select 1 with arrow keys and press Enter in the startup menu, and then the following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST[...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test NOTE : Only when a 2nd HDD is installed in the computer, [There is a second hard disk] message appears in the display. Functions 1 through 12 are the Diagnostic Tests. Function 88 sets the floppy disk drive and hard disk drive error retry count (0-255). To exit the submenu of the Diagnostic [...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-7 Use the up and down arrow keys to move the cursor to “ ERROR STOP ”. Use the right and left arrow keys to move the cursor to the desired option and press Enter . Selecting YES of ERROR STOP stops the test program when an error is[...]

3 Tests and Diagnostics 3.3 Check of the RAID configuration 3.3 Check of the RAID configuration Following screen is displayed for checking th e RAID configuration and specifying a failed drive. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-1 DEGRADE [...]

3.3 Check of the RAID configuration 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-9 Logical Drive Information: Displays logical drive number, RAID level, RAID status, contents and setting. Physical Drive Information: Displays port number, logical drive number belonged, status and disk inform ation. RAID level: Dis[...]

3 Tests and Diagnostics 3.3 Check of the RAID configuration 3.3.2 Check of the screen display Contents of the screen displayed are shown below. 3.3.2.1 RAID-1 When the “RAID-1” is displayed in the shown below, it is judged that the RAID is configured by two drives. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA[...]

3.3 Check of the RAID configuration 3 Tests and Diagnostics The RAID is not configured by two drives in the following display, because there are two LDs (LD0 and LD1). TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-0 OPTIMAL xxGB Write cache : Enable [...]

3 Tests and Diagnostics 3.3 Check of the RAID configuration 3.3.3 Specification of the failed HDD Check the RAID configuration condition from the shown below and specify a failed drive. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-1 DEGRADE xxGB Wri[...]

3.3 Check of the RAID configuration 3 Tests and Diagnostics 3.3.3.2 RAID : not OPTIMAL ABSENT or OFFLINE is displayed When the “ABSENT” or “OFFLINE” is displayed as shown below, the drive is removed by the RAID console and installed again. When the drive is unlocked, “ABSENT” is displayed. When the drive is locked, “OFFLINE” is disp[...]

3 Tests and Diagnostics 3.3 Check of the RAID configuration NO DRIVE for one drive is displayed When “NO DORIVE” is displayed and the HDD is connected to the port, follow the procedures below to check the HDD failure. (1) Install a new HDD. When “NO DORIVE” is still displayed, It is judged that the MB or cable fails. (2) When a new HDD is r[...]

3.3 Check of the RAID configuration 3 Tests and Diagnostics FAIL for one drive is displayed One drive in the “RAID-1”is failed and degraded. This may look like failure by wrong operation. Specify the reason by using Independent Utility. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Rese[...]

3 Tests and Diagnostics 3.4 Setting of the hardware configuration 3-16 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) 3.4 Setting of the hardware configuration To execute this program, input 2 or select 1 with arrow keys in the startup menu. Then press Enter to select the (2)-Repair initial config set . The H/W initial information setting t[...]

3.4 Setting of the hardware configuration 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-17 Setting of the HWSC Setting of the UUID Display of the DMI information (including UUID) After completion of the above settings, H/W configuration & DMI information are appeared in order. Check the contents and press Ente[...]

3 Tests and Diagnostics 3.5 Heatrun Test 3-18 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) 3.5 Heatrun Test To execute this program, input 3 or select 3 with arrow keys in the startup menu. Then press Enter to select the (3)-Repair heatrun . After selecting this test, the same subtests as 3.24 RUNNING TEST is executed successively. For mo[...]

3.6 Subtest Names 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-19 3.6 Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. Test Name Subtest No. Subtest Name 1 SYSTEM 01 02 03 04 05 ROM checksum Fan ON/OFF Geyserville Quick charge DMI[...]

3 Tests and Diagnostics 3.6 Subtest Names 3-20 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) Table 3-1 Subtest names (2/2) No. Test Name Subtest No. Subtest Name 6 PRINTER [Not supported] 01 02 03 Ripple pattern Function Wraparound 7 ASYNC [Not supported] 01 02 03 FIR/SIR point to point (send) FIR/SIR point to point (receive) Wraparound (b[...]

3.7 System Test 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-21 3.7 System Test To execute the System Test select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 ROM checksum This subtest e[...]

3 Tests and Diagnostics 3.7 System Test 3-22 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) If the CPU supports Gerserville (SpeedStep), this Subtest checks that the CPU operating clock speed can be changed. If the CPU does not support Gerserville (SpeedStep), the following message is displayed and the test is ended. This chip is not suppor[...]

3.8 Memory Test 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-23 3.8 Memory Test To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Conventional memory This s[...]

3 Tests and Diagnostics 3.9 Keyboard Test 3-24 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) 3.9 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Pressed key code dis[...]

3.10 Display Test 3 Tests and Diagnostics 3.10 Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 VRAM read/write for VGA This subtest writes the constant data (AAAAh and 5555h) t[...]

3 Tests and Diagnostics 3.10 Display Test Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter . [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K] [Mode 115 800*600 16M] [Mode 117 1024*768 64K] [Mode 118 1024*768 16M] The di[...]

3.10 Display Test 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-27 Subtest 06 “H” Pattern Display This subtest displays a full screen of “H” patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHH[...]

3 Tests and Diagnostics 3.11 Floppy Disk Test 3.11 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD. The contents of the floppy disk will be erased. To execute the Floppy Disk Test, select 5 from the DIAGNOSTIC TEST MENU, press Enter and [...]

3.11 Floppy Disk Test 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-29 Select the number of the subtest you want to execute and press Enter . The following message will appear during the floppy disk test. FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-[...]

3 Tests and Diagnostics 3.12 Printer Test 3.12 Printer Test CAUTION : Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE : An IBM compatible printer must be connected to the system to execute this test. Also, printer port wrapar[...]

3.12 Printer Test 3 Tests and Diagnostics Subtest 02 Function This subtest is for IBM compatible printers, and tests the following f unctions: Normal print Double-width print Compressed print Emphasized print Double-strike print All characters print This subtest prints the various print types shown below: Subtest 03 Wraparound NOTE : To execute thi[...]

3 Tests and Diagnostics 3.13 Async Test 3-32 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) 3.13 Async Test CAUTION : Async Test is not supported for this model. To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want to [...]

3.14 Hard Disk Test 3 Tests and Diagnostics 3.14 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen. CAUTION : The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 is executed. Before running the test, the customer should transfer [...]

3 Tests and Diagnostics 3.14 Hard Disk Test 3-34 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) 4. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter . The following message will appear during each subtest. HARD DISK TEST XXXXXXX XXX DIAG[...]

3.14 Hard Disk Test 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-35 Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder, then reads the data while moving from cylinder to cylinder. (Test the data interference in the neighbor track) Worst patter[...]

3 Tests and Diagnostics 3.15 Real Timer Test 3-36 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual ( 960-555) 3 3.15 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Real time[...]

3.15 Real Timer Test 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-37 Subtest 03 Real time carry CAUTION : When this subtest is executed, the current date and time are erased. This subtest checks the real time clock increments, m aking sure the date and time are displayed in the following form at: Current date : 1[...]

3 Tests and Diagnostics 3.16 NDP Test 3-38 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual ( 960-555) 3.16 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. CAUTION: Judge the existence of high-speed operation processor by 1bit of the composition byte. If exists, the bit is[...]

3.17 Expansion Test 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-39 3.17 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wraparound CAUTION : PCMCIA wraparound test is not supported for this model. NOTE:[...]

3 Tests and Diagnostics 3.17 Expansion Test 3-40 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual ( 960-555) Subtest 02 RGB monitor ID NOTE: To execute this subtest, monitor supporting EDID (Extended Display Identification Data) is required. Connect a wraparound connector to CRT m onitor for the test of ID acquisition. This subtest is executed by using[...]

3.18 CD-ROM/DVD-ROM Test 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-41 3.18 CD-ROM/DVD-ROM Test To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE : For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX[...]

3 Tests and Diagnostics 3.19 Error Code and Error Status Names 3-42 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual ( 960-555) 3.19 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the Diagnostic Test. Table 3-2 Error codes and error status names (1/3) Device name Error code Error status name (Common) FF Dat[...]

3.19 Error Code and Error Status Names 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-43 Table 3-2 Error codes and error status names (2/3) Device name Error code Error status name FDD 01 02 03 04 08 09 10 20 40 80 60 06 EE FDD - BAD COMMAND ERROR FDD - ADDRESS MARK NOT FOUND FDD - WRITE PROTECTED FDD - RECORD NOT [...]

3 Tests and Diagnostics 3.19 Error Code and Error Status Names 3-44 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual ( 960-555) Table 3-2 Error codes and error status names (3/3) Device name Error code Error status name (HDD) CC E0 0A EE DA 12 HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR[...]

3.20 Hard Disk Test Detail Status 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-45 3.20 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eight- digi[...]

3 Tests and Diagnostics 3.20 Hard Disk Test Detail Status 3-46 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual ( 960-555) Tables 3-4 HDC Error register contents Bit Name Description 7 BBK (Bad block mark) “0” … Not used “1” … A bad block mark is detected. 6 UNC (Uncorrectable) “0” … There is no uncorrectable data error. “1” … U[...]

3.21 ONLY ONE TEST 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-47 3.21 ONLY ONE TEST 3.21.1 Program Description This program tests the unique functions of this model. 3.21.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter . The following menu appears in the display. ############################[...]

3 Tests and Diagnostics 3.21 ONLY ONE TEST Subtest 01 Pressed Key Display When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the auto-repeat function that causes the key’s d[...]

3.21 ONLY ONE TEST 3 Tests and Diagnostics Subtest 02 Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check. This test displays the response from the touch pad and touch pad switch. When moving your finger on the touch pad towards the upper left, the <POINTING> disp[...]

3 Tests and Diagnostics 3.21 ONLY ONE TEST 3-50 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual ( 960-555) Subtest 03 Kill Switch This subtest checks if the Wireless comm unication switch works properly. If the test is started with the switch ON, following message appears in the display. Kill switch is set to a start position (OFF) Slide the switch to[...]

3.21 ONLY ONE TEST 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-51 NG m essage appears in the display if a defective is found during the test. Confirm the connection of cable, then execute the test again. Press 9 and return to ONLY ONE TESST menu. Subtest 05 LED This subtest checks if each LED lights properly. Th[...]

3 Tests and Diagnostics 3.21 ONLY ONE TEST Subtest 06 Button This subtest checks if the Operation buttons (11 buttons) work properly. The following m essage appears in the display. 0 1 2 3 4 5 6 7 8 9 A * * * * * * * * * * * Press Function button ! Press the first Operation button from the left (The first * from the left is lighted in green.). The [...]

3.21 ONLY ONE TEST 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-53 Subtest 07 Remocon (Remote control, [AUDIO/STOP]) This subtest checks if AUDIO/STOP button of attached remote controller works properly. The following message appears in the display. [[[Remote Control test]]] Press [AUDIO/STOP] button! Press AUDIO[...]

3 Tests and Diagnostics 3.22 Head Cleaning 3-54 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) 3.22 Head Cleaning 3.22.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.22.2 Operations 1. Selecting test 4 from t[...]

3.23 Log Utilities 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-55 3.23 Log Utilities 3.23.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk or output the data to a printer. The error infor[...]

3 Tests and Diagnostics 3.23 Log Utilities 3.23.2 Operations 1. Select 5 and press Enter in the DIAGNOSTIC MENU, logs error information into RAM or onto a floppy disk. The error information is displayed in the following format: XXXXX ERRORS CNT TS-NO PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] 001 FDD 02 0000 103 00001 00 00 0000 FDD-WRITE PROTECT[...]

3.24 Running Test 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-57 3.24 Running Test 3.24.1 Function Description Some devices are tested in an attended operation. The name of tested devices and subtest number are displayed on the screen while executing the test. This function automatically executes the following t[...]

3 Tests and Diagnostics 3.25 Floppy Disk Drive Utilities 3-58 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) 3.25 Floppy Disk Drive Utilities 3.25.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1. FORMAT NOTE : This program is only for testing a floppy disk d[...]

3.25 Floppy Disk Drive Utilities 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-59 3.25.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message: [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2. FORMAT program (a) Selectin[...]

3 Tests and Diagnostics 3.25 Floppy Disk Drive Utilities 3-60 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) 3. COPY program (a) When COPY is selected, the following message appears: FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a m essage similar to the one below: Ins[...]

3.25 Floppy Disk Drive Utilities 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-61 4. DUMP program (a) When DUMP is selected, the following message appears: DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If 2:HDD is selected, the display will go to s[...]

3 Tests and Diagnostics 3.25 Floppy Disk Drive Utilities 3-62 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) (k) The following message will appear. To finish the dum p, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? 5. HDD ID[...]

3.26 System Configuration 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-63 3 3.26 System Configuration 3.26.1 Function Description The System Configuration program contains th e following configuration information for the computer: 1. Processor Type [Code/L2 cache] 2. Chip set [VRAM] 3. BIOS ROM version [1st ID, [...]

3 Tests and Diagnostics 3.26 System Configuration 3-64 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) 3.26.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter . Then, the following system configuration appears in the display. System Configuration Display: Ver X.XX [Machine Name???] * - Processor Type = XXXXXX-XXXXXMHz Code = XX L[...]

3.27 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-65 3.27 Wireless LAN Test Program (Atheros) This section describes how to perform the wireless LAN transm itting-receiving test with the test program. NOTE: Use another computer (with Atheros 11a/g(MB44ag)/Atheros 11a/g(MB62HL)[...]

3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Atheros) 3-66 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) 3.27.1 Setting the responder machine 1. MB44ag is installed 1) Boot the computer by MB4x Responder media. 2) The Responder T&D is automatically started. 2. MB6x is installed As the capacity of MB6x T&D is over the one[...]

3.27 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-67 6) When the file copy is completed, the following test m enu is displayed. Press r . The Responder T&D is started. ************************************************************ * * * Atheros MB6x DUT mode Maintenance T&am[...]

3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Atheros) 3-68 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) 5) When the file copy is completed, the following test m enu is displayed. Press d . The Responder T&D is started. ************************************************************ * * * Atheros MB6x DUT mode Maintenance T&[...]

3.27 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-69 When an error (read error of EEPROM date) has detected, the following is displayed. ------------ERROR------------ file bac.txt cannot be opened 2. MAC Address Check The MAC address of the installed Wireless LAN card is check[...]

3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Atheros) 3-70 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) When an error has detected, the following is displayed. ************************************** * * * 11a Communication Test : NG !! * * * * Please refer to log.txt * * * ************************************** 4. Communication[...]

3.27 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-71 6. SKU & MAC Check 11a/b/g communication test All the test is executed in the order of SKU check of Module, MAC Address Check, Communication test of 11a m ode, Communica tion test of 11b m ode and Communication test of 1[...]

3 Tests and Diagnostics 3.28 Wireless LA N Test Program (Intel-made a/b/g) 3-72 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) 3.28 Wireless LAN Test Program (Intel-made a/b/g) This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made 802.11a/b/g). To execute the wireless LAN test, use the Diagnostics [...]

3.28 Wireless LAN Test Program (Intel -made a/b/g) 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-73 If a defective is found during the test, NG message will appear in the display. Press any key and return to the test m enu. W hen a defective is detected in the test, following typical cause is considered. • • [...]

3 Tests and Diagnostics 3.28 Wireless LA N Test Program (Intel-made a/b/g) 3-74 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) Subtest03 Antenna check & communication test of 11b mode This subtest execute transmitting/receiving test in 802.11b m ode using the main antenna first. If a defective is not found during the test, transmitting/[...]

3.28 Wireless LAN Test Program (Intel -made a/b/g) 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-75 Subtest05 Communication test of 11g mode This subtest execute transmitting/receiving test in 802.11g m ode using the main antenna. If a defective is not found during the test, OK message will appear in the display.[...]

3 Tests and Diagnostics 3.29 Sound/LAN/Modem Test Program 3-76 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) 3.29 Sound/LAN/Modem Test Program To execute the Sound/LAN/Modem Test, use the Sound/LAN/Modem test program disk. Finish the tests of the Diagnostics disk by selecting 99 - EXIT TO DIAGNOSTICS MENU in the DIAGNOSTIC TEST MENU . Then[...]

3.29 Sound/LAN/Modem Test Program 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-77 Press any key, and the following message appear. The sound is recorded for five seconds automatically from the m icrophone. ....Press test number[1-4] ? call micrec (Omission on the way) Recorded from source name is MIC Requested S[...]

3 Tests and Diagnostics 3.29 Sound/LAN/Modem Test Program Subtest 02 Sin wave When the subtest is executed, the following message appears. ....Press test number[1-4] ? pause Press any key to continue... When the beep sound finished, the screen returns to the main m enu and the following massage appears. ....Press test number [1-4] ? To execute a su[...]

3.29 Sound/LAN/Modem Test Program 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-79 Subtest 04 MODEM For this subtest, connect the modem PCB and RJ11 connector with a harness. This subtest contains the following tests. They are tested with the dedicated FAT-MODE inspection device (Product Code QE2000P01 made by Ni[...]

3 Tests and Diagnostics 3.30 IEEE 1394 Test Program 3-80 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) 3.30 IEEE 1394 Test Program To execute the IEEE 1394Test, use the IEEE 1394 Test program disk. Finish the tests of the Diagnostics disk (No.1) by selecting 99 - EXIT TO DIAGNOSTICS MENU in the DIAGNOSTIC TEST MENU . Then in the DIAGNOSTIC[...]

3.31 Bluetooth Test program 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-81 3 Tests and Diagnostics 3.31 Bluetooth Test program This section describes how to perform the Bluetooth test program to check if the Bluetooth functions of computer are working properly. To start the Bluetooth test program, follow the ste[...]

3 Tests and Diagnostics 3.31 Bluetooth Test program 3-82 [CONFIDENTIAL] QO SMIO F30 Maintenance Manual (960-555) Subtest 01 BD_ADDR check This subtest checks the BD_ADDR functions. When the Bluetooth test menu is displayed, press 1 to select the test and press Enter . The following message will appear: ----------------------------------------------[...]

3.31 Bluetooth Test program 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-83 If the target machine has any problem, it displays Error CODE . The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyr[...]

3 Tests and Diagnostics 3.31 Bluetooth Test program 3-84 [CONFIDENTIAL] QO SMIO F30 Maintenance Manual (960-555) If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-6 Error code for Bluetooth test (BD_ADDR) (1/2) Error code Meaning 0x01 Unknown [...]

3.31 Bluetooth Test program 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-85 Table 3-6 Error code for Bluetooth test (BD_ADDR) (2/2) Error code Meaning 0x20 Unsupported LMP Parameter Value. 0x21 Role Change Not Allowed. 0x22 LMP Response Timeout. 0x23 LMP Error Transaction Collision. 0x24 LMP PDU Not Allowed. 0x2[...]

3 Tests and Diagnostics 3.31 Bluetooth Test program 3-86 [CONFIDENTIAL] QO SMIO F30 Maintenance Manual (960-555) When the Bluetooth test menu is displayed, press T to select the test and press Enter in the test machine. The following m essage will appear: ----------------------------------------------------------------------------- Bluetooth Subsys[...]

3.31 Bluetooth Test program 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-87 If the target machine has any problem, the following m essage “ INCOMPLETE ” is displayed with the Error Code . ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air[...]

3 Tests and Diagnostics 3.31 Bluetooth Test program 3-88 [CONFIDENTIAL] QO SMIO F30 Maintenance Manual (960-555) If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (1/2) Error code Meaning 0x[...]

3.31 Bluetooth Test program 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-89 Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2) Error code Meaning 0x20 Unsupported LMP Parameter Value. 0x21 Role Change Not Allowed. 0x22 LMP Response Timeout. 0x23 LMP Error Transaction Collision. 0x24 LMP PDU Not A[...]

3 Tests and Diagnostics 3.31 Bluetooth Test program 3-90 [CONFIDENTIAL] QO SMIO F30 Maintenance Manual (960-555) Table 3-8 Common Error code Error code Meaning 0x30 BT Control Status is not “ Disable ” . 0x31 BT Control Status is not “ Enable ” . 0x32 Power Status is not “ OFF ” . 0x33 Power Status is not “ ON ” . 0x34 USB I/F Statu[...]

3.32 SETUP 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-91 3.32 SETUP 3.32.1 Function Description This program displays the current system setup inform ation as listed below: 1. Memory 2. System Date/Time 3. Battery (a) Battery Save Mode (b) PCI Express Link ASPM (c) Enhanced C-States 4. Password 5. HDD Password[...]

3 Tests and Diagnostics 3.32 SETUP 3-92 [CONFIDENTIAL] QO SMIO F30 Maintenance Manual (960-555) 11. Display (a) Power On Display (b) LCD Display Stretch (c) TV Type 12. Peripheral (a) Internal Pointing Device 13. Legacy Em ulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation 14. PCI LAN 15. RAID ARRAY (a) Current State (b) Create [...]

3.32 SETUP 3 Tests and Diagnostics 3.32.2 Accessing the SETUP Program While pressing ESC , turn on the power. Then press F1 . The following display appears. QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-93[...]

3 Tests and Diagnostics 3.32 SETUP 3-94 [CONFIDENTIAL] QO SMIO F30 Maintenance Manual (960-555)[...]

3.32 SETUP 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-95 Moving Within the SETUP Menu and Changing Values 1. Press Å and Æ to move between the two columns. Press ↑ and ↓ to m ove between items in a column. Press Fn + ↑ ( PgUp) and Fn + ↓ ( PgDn) to move between the two pages. 2. Press either the Spac[...]

3 Tests and Diagnostics 3.32 SETUP SETUP Options The SETUP screen is divided into 15 functionally related groups. This section describes each group and its options. 1. Memory This group of options displays the computer’s mem ory. This field displays the total amount of mem ory installed and is automatically calculated by the computer. You cannot [...]

3.32 SETUP 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-97 NOTE: Display of the LCD Brightness will be changed in the condition below: (*1) Operating the battery (*2) Using the AC adapter User Setting Use this option to set the battery save parameters on the sub-window, BATTERY SAVE OPTIONS . Battery Save Option[...]

3 Tests and Diagnostics 3.32 SETUP 3-98 [CONFIDENTIAL] QO SMIO F30 Maintenance Manual (960-555) Battery optimized If the CPU becomes too hot, the processing speed is lowered. If the temperature is still too high, the fan turns on. When the CPU temperature falls to a normal range, the fan is turned off and the processing speed is increased. NOTE : T[...]

3.32 SETUP 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-99 5. HDD Password This option registers, resets or changes the HDD password. (a) HDD Hard disk for setting the password is selected. When the second HDD is mounted, “Second HDD” can be selected. Built-in HDD The password is set to Built-in HDD. (This c[...]

3 Tests and Diagnostics 3.32 SETUP 3-100 [CO NFIDENTIAL] QOSMIO F30 Maintenance Manual ( 960-555) 6. Boot Priority (a) Boot Priority Use this option to set the priority for booting of the computer and the priority for the HDD for booting. FDD → HDD → CD-ROM → LAN: The computer looks for bootable files in the following order: FDD, HDD, CD- ROM[...]

3.32 SETUP 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-101 Whether or not you need to configure the computer with these options depends primarily on the kind of software or peripherals you use. (a) Core-Multi Processing The Core Multi-Processing sets the CPU operating mode. The configuration for the Core Multi [...]

3 Tests and Diagnostics 3.32 SETUP (d) Virtualization Technology Virtualization Technology sets enable or disable of the Intel Virtualization Technology installed in the CPU. Intel Virtualization Technology is the technique that allows one machine to operate as multiple virtual machines. Enabled Enables Virtualization Technology. Disabled Disables [...]

3.32 SETUP 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-103 NOTE: 1. Do not remove the AC adaptor and battery pack at the same time when you use this feature. If you do so, data saved by the resume function will be lost. You must also reset this option. 2. If you have set a password and the computer boots by the[...]

3 Tests and Diagnostics 3.32 SETUP 3-104 [CO NFIDENTIAL] QOSMIO F30 Maintenance Manual ( 960-555) 9. Drives I/O This option displays the address and interrupts level for hard disk drive and optical disk drive. It is for information only and cannot be changed. Built-in HDD 1 Displays the setting of the HDD1 address. This cannot be changed. Built-in [...]

3.32 SETUP 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-105 11. Display This group of options configures the computer’s display. (a) Power On Display This option is used to select the display when booting up. Auto-Selected Selects an external monitor if one is connected. Otherwise it selects the internal LCD. [...]

3 Tests and Diagnostics 3.32 SETUP 3-106 [CO NFIDENTIAL] QOSMIO F30 Maintenance Manual ( 960-555) 12. Peripheral Use this option to select the peripheral’s mode. (a) Internal Pointing Device This option enables or disables the touch pad Enabled Enables the touch pad. (Default) Disabled Disables the touch pad. 13. LEGACY EMULATION (a) USB KB/Mouse[...]

3.32 SETUP 3 Tests and Diagnostics QOSMIO F30 Maintenance Manual (960-555) [CO NFIDENTIAL] 3-107 15. RAID ARRAY This option sets the RAID configuration. (a) Current State This option indicates the current hard disk condition. Content set in [Create State] is displayed, when booting BIOS setup next time. Built in HDD1 Displays RAID configuration lev[...]

3 Tests and Diagnostics 3.33 Thermal Radiation Control Test 3-108 [CO NFIDENTIAL] QOSMIO F30 Maintenance Manual ( 960-555) 3.33 Thermal Radiation Control Test This thermal radiation control test checks the temperature of the CPU and GPU. To execute this test, use the diagnostics disk (Thermal radiation control) and follow the procedures below. 1. T[...]

[CONFIDENTIAL] Chapter 4 Replacement Procedures[...]

4 Replacement Procedures 4-ii [CONFIDENTIAL ] QOSMIO F30 Maintenance Manual (960- 555) 4[...]

4 Replacement Procedures QOSMIO F30 Maintenance Manual (960-55 5) [CONFIDENTIAL] 4-iii Chapter 4 Contents 4.1 Overview ................................................................................................................... .4 - 1 4.2 Battery pack ...........................................................................................[...]

4 Replacement Procedures 4-iv [CONFIDENTIAL ] QOSMIO F30 Maintenance Manual (960- 555) 4.27 CPU fan/CPU heat sink/CPU .................................................................................. 4-61 4.28 GPU heat sink .......................................................................................................... 4-65 4.29 North br[...]

4 Replacement Procedures QOSMIO F30 Maint enance Manua l (960-555) [CONFIDENTIAL ] 4-v Figures Figure 4-1 Removing the battery pack................................................................................. 4-8 Figure 4-2 Removing the battery ......................................................................................... 4-9 Figure [...]

4 Replacement Procedures 4-vi [CONFIDENTIAL ] QOSMIO F30 Maintenance Manual (960- 555) Figure 4-32 Removing the Jack board ................................................................................. 4-51 Figure 4-33 Removing the system board ............................................................................. 4-52 Figure 4-34 Removin[...]

4 Replacement Procedures QOSMIO F30 Maint enance Manua l (960-555) [CONFIDE NTIAL] 4-vii Figure 4-64 to 4-68 Replacing 15.4 inch Sa msung fluorescent lamp ...................... 4-88 to 4-91[...]

4 Replacement Procedures 4-viii [CONFIDENTIAL ] QOSMIO F30 Maintenance Manual (960- 555)[...]

4.1 Overview 4 Replacement Procedures 4 4.1 Overview This chapter describes the procedure for rem oving and replacing the fi eld replaceable units (FRUs) in the PC. It may not be necessary to remove all the F RUs in order to replace one. The chart below provides a guide as to whic h other FRUs must be removed before a particular FRU can be removed.[...]

4 Replacement Procedures 4.1 Overview 4-2 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Safety Precautions Please read the following safety instructions before disassembling the computer and always follow the instructions w hile working on the computer. DANGER: 1. In the case of the battery, always use authentic parts or equivalent part[...]

4.1 Overview 4 Replacement Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 4-3 Before You Begin Take note of the following points before star ting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section “4.2 Battery Pack”[...]

4 Replacement Procedures 4.1 Overview Disassembly Procedure Three main types of cable connector are used. Pressure plate connector • • • Spring connector Normal pin connector When disconnecting a pressure plate connector, lift up the tag on one side of the plastic pressure plate on the connector and pull the cab le out from the connect or. W [...]

4.1 Overview 4 Replacement Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 4-5 Assembly Procedure After the computer has been disassembled and th e part that caused the fault has been repaired or replaced, the computer must be reassem bled. Take note of the following general points when assembling the computer. • Take your tim[...]

4 Replacement Procedures 4.1 Overview Screw Tightening Torque Use the following torque when tightening screws. CAUTION : Overtightening may damage screws or parts. Undertightening may allow screws to loosen (and possibly fall ou t) causing a short circuit or other damage. NOTE : To tighten screws quickly and accu rately, an electric screwdriver is [...]

4.1 Overview 4 Replacement Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 4-7 Screw Notation To make maintenance of the co mputer easier, markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body. Format: Screw shape + Screw length (mm) Screw shape B: Bind screw (BIND s[...]

4 Replacement Procedures 4.2 Battery pack 4.2 Battery pack Removing the battery pack The following describes the procedure for rem o ving the battery pack (See Figure 4-1 and 4- 2). CAUTION: Take care not to short circuit the te rminals when removing the battery pack. Similarly, do not drop, knock, scratch, disassemble, twist, or bend the battery p[...]

4.2 Battery pack 4 Replacement Procedures 6. Separate the battery cover and battery while releasing th e hooks of the battery cover. Battery Battery cover Hook Figure 4-2 Removing the battery NOTE : Dispose of the used battery pack in a ccordance with the laws and ordinances of your local authority. Installing the battery pack The following describ[...]

4 Replacement Procedures 4.3 PC card/Bridge media 4.3 PC card/Bridge media 4.3.1 PC card Removing the PC card The following describes the procedure for removing the PC card (See Figure 4-3). CAUTION: Insert or remove the PC card in acco rdance with any instructions in their manual or the manuals of the co mputer system you are using. 1. Push the ej[...]

4.3 PC card/Bridge media 4 Replacement Procedures 4.3.2 Bridge media (SD Card/Memory St ick/xDPicture Card/MultiMedia card) Removing the Bridge media The following describes the procedure for re m oving the Bridge media (See Figure 4-4). CAUTION: Insert or remove a Bridge Media in a ccordance with any instructions in the each Bridge Media manual or[...]

4 Replacement Procedures 4.4 HDD 4.4 HDD Removing the HDD The following describes the procedure for removing the HDD (See Figure 4-5 to 4-7). CAUTION: Take care not to press on the top or bottom of a HDD. Pressure may cause data loss or damage to the device. 1. Turn the computer upside down. 2. Loosen the following screw (with e-ring) and remove th[...]

4.4 HDD 4 Replacement Procedures 5. (When the HDD-2 is installed,) Loosen the screw (with e-ring) and remove the HDD-2 slot cover . 6. With holding the tab of the HDD-2 assembly, lift HDD-2 assembly straight up and away from the connector on the system board. HDD-2 assembly Screw (with e-ring) HDD-2 slot cover Tab Figure 4-6 Removing the HDD-2 asse[...]

4 Replacement Procedures 4.4 HDD 7. Remove the following screws and separate the HDD holder from the HDD assembly . • M3.0 × 4S S-THIN HE AD screw × 4 M3.0x4S S-THIN HEAD M3.0x4S S-THIN HEAD HDD HDD holder Figure 4-7 Removing the HDD 4-14 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555)[...]

4.4 HDD 4 Replacement Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 4-15 Installing the HDD The following describes the procedure for installing the HDD (See Figure 4-5 to 4-7). 1. Install the HDD to the HDD holder and secure it with the following screws . • M3.0 × 4S S-THIN HEAD screw × 4 NOTE: Although they are 3mm head [...]

4 Replacement Procedures 4.5 Memory module 4.5 Memory module CAUTION: The power of the computer must be turned off when you remove the memory module. Removing the memory modul e with the power on damages the module or the computer itself. Do not touch memory module terminals. Any dirt on the terminals may cause memory access problems. Never press h[...]

4.5 Memory module 4 Replacement Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 4-17 Installing the memory module Before installing the memory module, confirm that the computer is in boot mode. Then perform the following procedure (See Figure 4-8). 1. Insert the memory module firm ly into the connector of the computer slantwise [...]

4 Replacement Procedures 4.6 Keyboard 4.6 Keyboard Removing the keyboard The following describes the procedure for rem o ving the keyboard (See Figure 4-9 and 4-10). CAUTION: As the keytop may fall out, when handli ng the keyboard alw ays hold it by the frame and do not touch the keytop. 1. Insert your finger into the slot between the keyboard hold[...]

4.6 Keyboard 4 Replacement Procedures 4. Remove the following screw and keyboard support plate . • M2.5 × 8B FLAT BIND screw × 1 5. Disconnect the keyboard cable from the connector CN3200 on the system board and remove the keyboard . CN3200 M2.5x8B FLAT BIND Keyboard support plate Keyboard cable Figure 4-10 Removing the keyboard (2) QOSMIO F30 [...]

4 Replacement Procedures 4.6 Keyboard 4-20 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Installing the keyboard The following describes the procedure for inst alling the keyboard (See Figure 4-9 to 4-10). 1. Place the keyboard on the palm rest with its face down. Connect the keyboard cable to the connector CN3200 on the system board. 2[...]

4.7 MDC 4 Replacement Procedures 4.7 MDC Removing the MDC The following describes the procedure for removing the MDC (See Figure 4-11). 1. Remove the following screws securing the MDC. • M2.0 × 4B BIND screw × 2 2. Pull the MDC straight up and disconnect the MDC from the connector CN3010 on the system board. CAUTION: Be sure to pull the MDC str[...]

4 Replacement Procedures 4.7 MDC 4-22 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Installing the MDC The following describes the procedure for installing the MDC (See Figure 4-11). 1. Connect the modem cable to the con nector on the MDC. 2. Install the MDC and connect it to the connector CN3010 on the system board. CAUTION: Be sure to[...]

4.8 Wireless LAN card 4 Replacement Procedures 4.8 Wireless LAN card Removing the wireless LAN card The following describes the procedure for re m oving the wireless LAN card (See Figure 4-12). 1. Remove the following screw and wireless LAN card hold plate . • M2.0 × 4B TORX or BIND screw × 1 2. Disconnect the wireless LAN antenna cables (MAIN [...]

4 Replacement Procedures 4.8 Wireless LAN card 4-24 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Installing the wireless LAN card The following describes the procedure for inst alling the wireless LAN card (See Figure 4-12). 1. Insert slantwise the wireless LAN card firmly into the connector CN2600 on the system board. 2. While holding[...]

4.9 Bluetooth module 4 Replacement Procedures 4.9 Bluetooth module Removing the Bluetooth module The following describes the procedure for re moving the Bluetooth m odule (See Figure 4-13). 1. Disconnect the Bluetooth antenna cable from the connector on the Bluetooth module. 2. Push the stopper in the direction of the arro w to unlatch and take out[...]

4 Replacement Procedures 4.9 Bluetooth module 4-26 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Installing the Bluetooth module The following describes the procedure for inst alling the Bluetooth module (See Figure 4-13). 1. Connect the Bluetooth flat cable to the connector CN4400 on the system board. 2. Connect the Bluetooth flat cabl[...]

4.10 Cover assembly 4 Replacement Procedures 4.10 Cover assembly Removing the Cover assembly The following describes the procedure for removing the cover assembly (See Figure 4-14 to 4-18). 1. Turn over the computer and disconnect the GPU fan cable from the connector CN8781 on the system board. 2. Disconnect the AV-IN cable from the connector PJ650[...]

4 Replacement Procedures 4.10 Cover assembly 4. Remove the following screws securing the cover assembly. • M2.5 × 4B FLAT BIND screw × 3 (Described as "4" in the figure) • M2.5 × 8B FLAT BIND screw × 4 (Described as "8" in the figure) • M2.5 × 16B FLAT BIND screw × 10 (Described as "16" in the figure) “4?[...]

4.10 Cover assembly 4 Replacement Procedures 5. Turn the computer face up and remove the LCD connector cover . 6. Disconnect the LCD cable from the connector CN5500 on the system board. LCD connector cover LCD cable ( Connected to CN5500 ) Figure 4-16 Removing the cover assembly (3) QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 4-29[...]

4 Replacement Procedures 4.10 Cover assembly 7. Disconnect the touch pad cable from the connector CN3201 on the system board. 8. Disconnect the volume cable from the connector CN3330 on the system board. 9. Disconnect the fingerprint sensor cable from the connector CN9530 on the system board. 10. Disconnect the switch cable from the connector CN965[...]

4.10 Cover assembly 4 Replacement Procedures 13. Remove the cover assembly while releasing the latche s. Cover assembly Figure 4-18 Removing the cover assembly (5) QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 4-31[...]

4 Replacement Procedures 4.10 Cover assembly 4-32 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Installing the cover assembly The following describes the procedure for inst alling the cover assembly (See Figure 4-14 to 4-18). 1. Install the cover assembly to the base while engaging latches. 2. Connect the LED cable to the connector CN95[...]

4.11 Touch pad 4 Replacement Procedures 4 4.11 Touch pad Removing the touch pad The following describes the procedure for rem o ving the touch pad (See Figure 4-19 to 4-21). 1. Remove the following screw on the back side of the cover assembly. • M2.5 × 4B FLAT BIND screw × 1 2. Remove the touch pad assembly while sliding it in the direction of [...]

4 Replacement Procedures 4.11 Touch pad 3. Open the insulator A to which the double-sided tape is stuck and disconnect the touch pad cable from the TP board. 4. Turn up the insulator B and disconnect the button cable from the touch pad assembly. 5. Disconnect the button cable from the TP board. Insulator A Insulator B Button cable Touch pad cable D[...]

4.11 Touch pad 4 Replacement Procedures 6. Turn over the touch pad assembly and remove the following screw and TP board . • M1.8 × 3S S-THIN HE AD screw × 1 M1.8 × 3S S-THIN HEAD TP board Figure 4-21 Removing the TP board QOSMIO F30 Maint enance Manua l (960-555) [CONFID ENTIAL] 4-35[...]

4 Replacement Procedures 4.11 Touch pad Installing the touch pad The following describes the procedure for inst alling the touch pad (See Figure 4-19 to 4-21). 1. Install the TP board to the touch pad and secure it with the following screw . • M1.8 × 3S S-THIN HE AD screw × 1 NOTE : When installing the TP board, insert the dent of the TP board [...]

4.12 LED board 4 Replacement Procedures 4.12 LED board Removing the LED board The following describes the procedure for removing the sound board (See Figure 4-22). 1. Remove the following screw securing the LED board. • M2.5 × 4B FLAT BIND screw × 1 2. Remove the LED board upward from the cover assembly. 3. Disconnect the LED cable from the con[...]

4 Replacement Procedures 4.12 LED board Installing the LED board The following describes the procedure for in stalling the LED board (See Figure 4-22). 1. Connect the LED cable to the connector CN9510 on the LED board. 2. Install the LED board to the cover assembly. NOTE : Pass the LED cable through the hole of the cover assembly. Install the LED b[...]

4.13 Fingerprint sensor board 4 Replacement Procedures 4.13 Fingerprint sensor board Removing the Fingerprint sensor board The following describes the procedure for rem ovi ng the fingerprint sensor board (See Figure 4-23). 1. Push down the latch and slide the fingerprint sensor holder in the direction of arrow in the following figure to remove it.[...]

4 Replacement Procedures 4.13 Fingerprint sensor board 4-40 [CONFIDENTIAL ] QOSMIO F30 Maintenance Manual (960- 555) Installing the Fingerprint sensor board The following describes the procedure for instal ling fingerprint sensor board (See Figure 4- 23). 1. Connect the fingerprint sensor cable to the connector CN9540 on the fingerprint sensor boar[...]

4.14 Volume board 4 Replacement Procedures 4.14 Volume board Removing the Volume board The following describes the procedure for re m oving the volume board (See Figure 4-24). 1. Peel off the glass tape and remove the volume holder (with the volume board) from the cover assembly while expanding outward the projections of the volume holder. 2. Separ[...]

4 Replacement Procedures 4.15 Switch membrane 4.15 Switch membrane Removing the Switch membrane The following describes the procedure for re m oving the switch membrane (See Figure 4-25 and 4-26). 1. Push the projections and remove the switch membrane assembly in the direction of the arrow in the following figure. Switch membrane assembly Projectio[...]

4.15 Switch membrane 4 Replacement Procedures 2. Push the latch and slide the switch membrane in the direction of the arrow in the following figure to remove it from the membran e frame assembly . Switch membrane Latch Membrane frame assembly Figure 4-26 Removing the switch membrane (2) Installing the Switch board The following describes the proced[...]

4 Replacement Procedures 4.16 Wi reless communication switch 4-44 [CONFIDENTIAL ] QOSMIO F30 Maintenance Manual (960- 555) 4.16 Wireless communication switch Removing the Wireless communication switch The following describes the procedure for rem oving the wireless communication switch. 1. Remove the wireless communicatio n switch from the cover as[...]

4.17 Optical disk drive 4 Replacement Procedures 4.17 Optical disk drive CAUTION: Do not perform 4.17.2 “Ejecting the op tical disk” except for the emergency ejection of optical disk inside ODD. 4.17.1 Replacing the optical disk drive Removing the optical disk drive The following describes the procedure for rem o ving the optical disk drive (Se[...]

4 Replacement Procedures 4.17 Optical disk drive 2. Remove the following screw securing the ODD side bracket and remove the ODD side bracket . • M2.0 × 3S S-THIN HEAD screw × 1 3. Remove the following screws securing the ODD rear bracket. • M2.0 × 2.7B S-THIN HEAD screw × 2 4. Remove the ODD rear bracket from the ODD assembly. ODD rear brac[...]

4.17 Optical disk drive 4 Replacement Procedures 4.17.2 Ejecting th e optical disk CAUTION: The following procedure is emergency c ope only when the optical disk inside ODD (here, refers DVD super multi drive to DVD) can not be ejected because of some failure. Disassembling the ODD drive assembly The following describes the procedure for ejectin g [...]

4 Replacement Procedures 4.17 Optical disk drive 4-48 [CONFIDENTIAL ] QOSMIO F30 Maintenance Manual (960- 555) Assembling the ODD assembly The following describes the procedu re for assembling the O DD assembly from the optica l disk drive (See Figure 4-29). 1. Install the ODD cover to the ODD base assembly by sliding the hook into the slo t of ODD[...]

4.18 RTC battery 4 Replacement Procedures 4.18 RTC battery Removing the RTC battery The following describes the procedure for removing the RTC battery (See Figure 4-30). 1. Disconnect the RTC battery cable from the connector CN9990 on the system board. 2. Peel off the glass tape and remove the RTC battery from the slot. RTC battery Glass tape RTC b[...]

4 Replacement Procedures 4.19 Internal microphone 4.19 Internal microphone Removing the Internal microphone The following describes the procedure for removing the internal microphone (See Figure 4- 31). 1. Peel off the glass tape . 2. Disconnect the microphone cable from the connector CN6050 on the jack board and remove the internal microphone from[...]

4.20 Jack board 4 Replacement Procedures 4.20 Jack board Removing the Jack board The following describes the procedure for re m oving the Jack board (See Figure 4-32). 1. Disconnect the analog TV turner cable from the connector CN9614 on the Jack board. 2. Disconnect the Jack cable from the connector CN 6500 on the system board and connector CN6510[...]

4 Replacement Procedures 4.21 System board/DC-IN jack 4.21 System board/DC-IN jack CAUTION: 1. When handling the system board, alwa ys hold by the edges. Do not touch the printed circuit face. 2. If replacing with a new system board, execute the subtest01 Initial configuration in section 3.4 “Setting of the hardware configu ration”. Also update[...]

4.21 System board/DC-IN jack 4 Replacement Procedures 4. Remove the DC-IN jack from the connector CN8800 on the system board. CN8800 (Back of the system board) DC-IN jack Figure 4-34 Removing the DC-IN jack Installing the system board/DC-IN jack The following describes the procedure for inst alling the system board/DC-IN jack (See Figure 4-33 and 4[...]

4 Replacement Procedures 4.22 Speaker 4.22 Speaker Removing the speaker The following describes the procedure for rem oving the speaker (See Figure 4-35). 1. Take out the analog TV tuner cable from the slot. 2. Peel off five glass tapes and remove the speakers from the slot of the base assem bly. Speaker Glass tape Glass tape Speaker A nalog TV tun[...]

4.23 Modem jack/F jack 4 Replacement Procedures 4.23 Modem jack/F jack Removing the Modem jack/F jack The following describes the procedure for removing the modem jack/F jack (See Figure 4-36 and 4-37). 1. Take out the modem jack from the slot. Modem jack Figure 4-36 Removing the modem jack QOSMIO F30 Maint enance Manua l (960-555) [CONFID ENTIAL] [...]

4 Replacement Procedures 4.23 Modem jack/F jack 2. Push the F jack in the direction of arrow in the following figure and take it out from the slot. 3. Disconnect the TV antenna cable from the F jack. TV antenna cable F jack Figure 4-37 Removing the F jack Installing the Modem jack/F jack The following describes the procedure for installing the Mod [...]

4.24 GPU Fan 4 Replacement Procedures 4.24 GPU Fan Removing the GPU fan The following describes the procedure fo r rem oving the GPU fan (See Figure 4-38). 1. Remove the GPU fan from the slot of the base assembly. GPU fan Figure 4-38 Removing the GPU fan Installing the GPU fan The following describes the procedure for installing the GPU fan (See Fi[...]

4 Replacement Procedures 4.25 Battery lock/Battery latch 4.25 Battery lock/Battery latch Removing the Battery lock/Battery latch The following describes the procedure for rem ovi ng the battery lock/b atte ry latch (See Figure 4-39). 1. Remove the battery lock/latch assembly from the slot. 2. While unlatching the latches , separate the battery lock[...]

4.25 Battery lock/Battery latch 4 Replacement Procedures QOSMIO F30 Maint enance Manua l (960-555) [CONFID ENTIAL] 4-59 Installing the Battery lock/Battery latch The following describes the procedure for installi ng the ba ttery lock/batte ry latch (See Figure 4-39). 1. Install the battery latch and knob to the battery lock . NOTE: When installing [...]

4 Replacement Procedures 4.26 Analog TV tuner 4.26 Analog TV tuner Removing the Analog TV tuner The following describes the procedure for re m oving the analog TV tuner (See Figure 4-40). 1. Remove the following screw securing the analog TV tuner. • M2.0 × 4B BIND screw × 1 2. Open the left and right latches and remove the analog TV tuner from [...]

4.27 CPU fan/CPU heat sink/CPU 4 Replacement Procedures 4.27 CPU fan/CPU heat sink/CPU Removing the CPU fan/CPU heat sink/CPU The following describes the procedure for rem o ving the CPU fan/CPU heat sink/CPU (See Figure 4-41 to 4-43). 1. Remove the following screws securing the CPU holder. • M2.0 × 4B BIND screw × 3 NOTE: When removing the CPU[...]

4 Replacement Procedures 4.27 CPU fan/CPU heat sink/CPU 4. Remove the following screw and separate the CPU fan and CPU heat sink . • M2.0 × 4B BIND screw × 1 M2.0x4B BIND CPU fan CPU heat sink Figure 4-42 Separating the CPU fan and CPU heat sink 5. Unlock the CPU by rotating the cam on the CPU socket 90 degrees counterclockwise with a flat-blad[...]

4.27 CPU fan/CPU heat sink/CPU 4 Replacement Procedures Installing the CPU fan/ CPU heat sink/CPU The following describes the procedure for inst alling the CPU fan/CPU heat sink/CPU (See Figure 4-41 to 4-45). 1. Check that the mark of the cam is in the unlocking position. 2. Install the CPU to the correc t position in the CPU socket . 3. Fix the CP[...]

4 Replacement Procedures 4.27 CPU fan/CPU heat sink/CPU 4. If there is already silicon grease on the CPU, clean it with a cloth. Using a special applicato r, a pply silicon grease so that the CPU chip on the CPU is completely covered. NOTE: Apply the silicon grease enough to cover the chip surface using the special applicator. Figure 4-45 Applying [...]

4.28 GPU heat sink 4 Replacement Procedures 4.28 GPU heat sink Removing the GPU heat sink The following describes the procedure for re m oving the GPU heat sink (See Figure 4-46). 1. Remove the following screws securing the GPU holder and GPU heat sink. • M2.0 × 4B BIND screw × 3 2. Remove the GPU holder and GPU heat sink . NOTE: When removing [...]

4 Replacement Procedures 4.28 GPU heat sink 4-66 [CONFIDENTIAL ] QOSMIO F30 Maintenance Manual (960- 555) Installing the GPU heat sink The following describes the procedure for in stalling the GPU heat sink (S ee Figure 4-46). 1. Install the GPU heat sink and GPU holder . NOTE: For details on applying the silicon grea se, refer to Installing the CP[...]

4.29 North bridge heat sink 4 Replacement Procedures 4.29 North bridge heat sink Removing the North bridge heat sink The following describes the procedure for rem o ving the north bridge heat sink (See Figure 4- 47). 1. Remove the following screws and north bridge heat sink from the system board. • M2.0 × 3S S-THIN HE AD screw × 2 M2.0x3S S-THI[...]

4 Replacement Procedures 4.30 PC card slot 4.30 PC card slot Removing the PC card slot The following describes the procedure for rem o ving the PC card slot (See Figure 4-48). 1. Remove the following screws securing the PC card slot. • M2.0 × 3S S-THIN HEAD screw × 2 • M2.0 × 8S BIND screw × 2 2. Pull the PC card slot straight up and remove[...]

4.30 PC card slot 4 Replacement Procedures QOSMIO F30 Maint enance Manua l (960-555) [CONFID ENTIAL] 4-69 Installing the PC card slot The following describes the procedure for instal ling the PC card slot (See Figure 4-48). 1. Install the PC card slot to the system board and secure it with the following screws . • M2.0 × 3S S-THIN HEAD screw × [...]

4 Replacement Procedures 4.31 LCD unit/FL inverter 4 4.31 LCD unit/FL inverter CAUTION: When replacing a LCD, it is required that SVP parameter is set. Update with the latest EC/KBC as describe d in Appendix H “EC/KBC Rewrite Procedures”. Removing the LCD unit/FL inverter The following describes the procedure for removing the LCD unit and FL in[...]

4.31 LCD unit/FL inverter 4 Replacement Procedures 2. Peel off the mask seals and mask pads and remove the following screws securing the LCD mask. • M2.5 × 6B FLAT BIND screw × 6 3. Insert your finger between the edge of the LCD mask and LCD and remove the LCD mask while releasing the latches. LCD mask M2.5x6B FLAT BIND (with mask seal) M2.5x6B[...]

4 Replacement Procedures 4.31 LCD unit/FL inverter 4. Remove the following screw securing the FL inverter. • M2.0 × 6S BIND screw × 1 5. Pull off one insulator from the FL inverter and take out the other one under the LCD unit. 6. Disconnect the LCD cables from the connectors on the FL inverter. 7. Disconnect the HV cables from the connectors o[...]

4.31 LCD unit/FL inverter 4 Replacement Procedures 9. Remove the following screws securing the LCD unit. • M2.0 × 6S BIND screw × 4 M2.0x6S BIND M2.0x6S BIND Figure 4-52 Removing the LCD unit (1) QOSMIO F30 Maint enance Manua l (960-555) [CONFID ENTIAL] 4-73[...]

4 Replacement Procedures 4.31 LCD unit/FL inverter 10. W ith the bottom edge of the LCD unit on the display cover, lift up the top edge of the LCD unit. After peeling off the glass tape , disconnect the LCD cable from the connector on the back of the LCD. 11. Remove the LCD unit . Glass tape LCD cable LCD unit Figure 4-53 Removing the LCD unit (2) [...]

4.31 LCD unit/FL inverter 4 Replacement Procedures 12. Remove the following screw s securing the LCD support and remove the LCD supports from the LCD unit. • M2.0 × 3S S-THIN HEAD screw × 4 QOSMIO F30 Maint enance Manua l (960-555) [CONFID ENTIAL] 4-75 LCD support M2.0x3S S-THIN HEAD M2.0x3S S-THIN HEAD Figure 4-54 Removing the LCD support[...]

4 Replacement Procedures 4.31 LCD unit/FL inverter 4-76 [CONFIDENTIAL ] QOSMIO F30 Maintenance Manual (960- 555) Installing the LCD unit/FL Inverter The following describes the procedure for inst alling the LCD unit and FL inverter (See Figure 4-49 to 4-54). 1. Install the LCD support to the LCD unit and secure them with the following screws . • [...]

4.32 LCD cable 4 Replacement Procedures 4.32 LCD cable Removing the LCD cable The following describes the procedure for re m oving LCD cable (See Figure 4-55 to 4-57). 1. Peel off the insulator and remove the harness hold plate while unlatching. Insulator Harness hold plate LCD cable Figure 4-55 Removing the harness hold plate QOSMIO F30 Maint enan[...]

4 Replacement Procedures 4.32 LCD cable 2. Remove the following screw securing the LCD hold plate and remove the LCD hold plate from the cover assembly. • M2.5 × 6S Tapping screw × 1 M2.5x6S Tapping LCD hold plate Figure 4-56 Removing the LCD hold plate 4-78 [CONFIDENTIAL ] QOSMIO F30 Maintenance Manual (960- 555)[...]

4.32 LCD cable 4 Replacement Procedures 3. Pass the LCD cable through the hole of the cover assembly to remove it. LCD cable Figure 4-57 Removing the LCD cable Installing the LCD cable The following describes the procedure for inst alling the LCD cable (See Figure 4-55 to 4-57). 1. Arrange the LCD cable by passing it through the hole of the cover a[...]

4 Replacement Procedures 4.33 Wirele ss LAN antenna/Bluetooth antenna 4.33 Wireless LAN antenna/Bluetooth antenna Removing the wireless LAN antenna/Bluetooth antenna The following describes the procedure for re m oving the wireless LAN antennas/Bluetooth antenna (See Figure 4-58 and 4-59). 1. Peel off the acetate tape and draw out the wireless LAN [...]

4.33 Wireless LAN antenna/Bluetooth ant enna 4 Replacement Procedures 2. Peel off the acetate tapes fixing the wireless LAN an tenna cables and Bluetooth antenna cable and turn up insulator . 3. Peeling off the wireless LAN antennas and Bluetooth antenna from the display rear cover and remove the antennas from the display assem bly. Wireless LAN an[...]

4 Replacement Procedures 4.34 Latch assembly 4.34 Latch assembly Removing the Latch assembly The following describes the procedure for re m oving the latch assembly (See Figure 4-60). 1. Remove the LCD latch knob while releasing latches . 2. Remove the LCD latch hook from the slot. CAUTION: When removing the LCD latch hook, do not lose the spring. [...]

4.35 Display rear cover 4 Replacement Procedures 4.35 Display rear cover Removing the display rear cover The following describes the procedure for rem o ving the display rear cover (See Figure 4-61 and 4-62). 1. Remove the following screws securing the display rear cov er. • M2.5 × 6S Tapping screw × 4 M2.5x6S Ta pp in g M2.5x6S Ta pp in g Figu[...]

4 Replacement Procedures 4.35 Display rear cover 2. Incline the cover assembly a little as shown in the following figure and remove it from the display rear cover . Display rear cover Cover assembly Figure 4-62 Removing the display rear cover (2) Installing the display rear cover The following describes the procedure for instal ling the display rea[...]

4.36 Hinge 4 Replacement Procedures 4.36 Hinge Removing the hinge The following describes the procedure for removing the hinge (See Figure 4-63). 1. Remove the following screw securing the hinge (L). • M2.5 × 6S Tapping screw × 1 2. Push down the latch and remove the hinge (L) by sliding it to the righ t. 3. Remove the following screw securing [...]

4 Replacement Procedures 4.36 Hinge 4-86 [CONFIDENTIAL ] QOSMIO F30 Maintenance Manual (960- 555) Installing the hinge The following describes the procedure for installing the hinge (See Figure 4-63). 1. Install the hinge (R) to the cover assembly and secure it with the following screw . • M2.5 × 6S Tapping screw × 1 2. Install the hinge (L) to[...]

4.37 Fluorescent Lamp 4 Replacement Procedures QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] 4-87 4 4.37 Fluorescent lamp This system uses LCD module from the following supplier. Type Part No. Supplier Section G33C0002S110 Samsung 15.4 inch G33C0002X110 Samsung 4.37.1 NOTE : - When working with a LCD module, always use a flat, grounded t[...]

4 Replacement Procedures 4.37 Fluorescent Lamp 4.37.1 Replacing the 15.4-inch Samsung Fluorescent lamp CAUTION : When you replace the fluorescent la mp, wear finger covers or gloves to avoid contaminating or damaging the LC D module. Be careful not to let dust or other foreign subst ances into the LCD module. Disassembling the 15.4-inch Samsung Flu[...]

4.37 Fluorescent Lamp 4 Replacement Procedures 2. Remove white tapes stuck on the right and left sides. Figure 4-65 Replacing Samsung fluorescent lamp (WXGA) (2) 3. Remove the lamp wire tape and the alum inum tape stuck on the bottom. Figure 4-66 Replacing Samsung fluorescent lamp (WXGA) (3) QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] [...]

4 Replacement Procedures 4.37 Fluorescent Lamp 4. Unlatch the hooks on the bottom first and then the hooks on the right and left sides to remove the top chassis from the m old frame. Figure 4-67 Replacing Samsung fluorescent lamp (WXGA) (4) 4-90 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555)[...]

4.37 Fluorescent Lamp 4 Replacement Procedures 5. Remove the panel assembly from the backlight unit. CAUTION: Handle with care not to damage the COF of S/D and G/D ICs. Figure 4-68 Replacing Samsung fluorescent lamp (WXGA) (5) Assembling the 15.4-inch (W-XGA) Samsung fluorescent lamp The assembly procedure is the reverse of the above disassembly pr[...]

4 Replacement Procedures 4.37 Fluorescent Lamp 4-92 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555)[...]

[CONFIDENTIAL] Appendices[...]

Appendices App-ii [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960- 555)[...]

Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] App-iii Appendix Contents Appendix A Handling the LCD Module ......................................................................... A-1 Appendix B Board Layout ............................................................................................... B-1 B.1 System board (F[...]

Appendices App-iv [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555) C.17 CN4400 Bl uetooth I/ F connector (20-pin) ................................................. C-18 C.18 CN4610 USB I/F connector Port5/Port7 (8-pin) ....................................... C-19 C.19 CN4611 USB I/F connector Port0/Port4 (8-pin) ...........................[...]

Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] App-v SW board (FUHSW*) C.43 CN9660 System board I/ F connector (20-pin)........................................... C-30 FS board (FUHFS*) C.44 CN9540 System board I/F connector (6-pin)............................................. C-31 Appendix D Keyboard Scan/Character Codes .....[...]

Appendices App-vi [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555) Figures Figure B-1 System board layout (front) .......................................................................... B-1 Figure B-2 System board layout (back) .......................................................................... B-3 Figure B-3 BC board layout ....[...]

Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] App-vii Tables Table B-1 System board IC and connectors (front) ....................................................... B-2 Table B-2 System board IC s and connectors (back) ...................................................... B-4 Table B-3 BC board connectors ...................[...]

Appendices App-viii [CONFIDENTIAL ] QOSMIO F30 Maint enance Manua l (960-555) Table C-23 D-video I/F connector (14-pin) ................................................................... C-21 Table C-24 Speaker connector (4-pin) ........................................................................... C-22 Table C-25 DC IN c onnector (4-pin) ...[...]

Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] App-ix Table D-2 Scan codes with left shift key ....................................................................... D-5 Table D-3 Scan codes with Numlock mode ................................................................... D-6 Table D-4 Scan codes with Fn key...............[...]

Appendices App-x [CONFIDENTIAL] QOSMIO F30 Maint enance Manua l (960-555)[...]

Appendix A Handling the LCD Module Appendices Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged duri ng assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cove r, be sure to seat it so that it i[...]

Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with co tton or a soft cloth. If it is still dirty, try breathing on the surface to create a light cond ensate and wipe it again. If the surface is very dirty, we recomme nd a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surfa[...]

Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the m odule, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. QOSMIO F[...]

Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly c[...]

Appendix A Handling the LCD Module Appendices 10. If you transport the module, do not use pack ing material that c ontains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] A-5[...]

Appendices Appendix A Handling the LCD Module A-6 [CO NFIDENTIAL] QOSMIO F30 Maintenance Man ual (960-55 5)[...]

Appendix B Board Layout Appendices Appendix B Appendix B Board Layout B.1 System board (FUHSY*) Front View Figure B-1 System board layout (front) QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] B-1[...]

Appendices Appendix B Board Layout B-2 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Table B-1 System board connectors (front) Number Name IS2101 Bridge media slot CN6170 Internal speaker connector CN6500 JK board I/F connecter CN9530 FS board I/F con ne ctor CN9500 LE board I/F connecter CN9650 SW board I/F connecter CN2600 Wireless LA[...]

Appendix B Board Layout Appendices B.2 System board (FUHSY*) Back View Figure B-2 System board layout (back) QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] B-3[...]

Appendices Appendix B Board Layout B-4 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555) Table B-2 System board ICs and connectors (back) Number Name CN1400 Memory A I/F connector CN1410 Memory B I/F connector CN1850 HDD-1 I/F connector CN5080 RGB I/F connector CN5502 D-Video connector CN5501 S-Video connector CN1810 ODD connector CN2110 PC[...]

Appendix B Board Layout Appendices B.3 BC board (FUHBC*) <Front layout> <Back layout> Figure B-3 BC board layout Table B-3 BC board connectors Number Name CN2461 System board I/F conne ctor IS2460 B-CAS ca rd connector QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] B-5[...]

Appendices Appendix B Board Layout B.4 JK board (FUHJK*) <Front layout> <Back layout> Figure B-4 JK board layout Table B-4 JK board connectors Number Name CN6510 System boa rd I/F connector CN6050 Internal microphon e connector J6051 External microphone connector DS6320 Headphone connector J6912 TV-in connector B-6 [CONFIDENTIAL ] QOSMI[...]

Appendix B Board Layout Appendices B.5 LE board (FUHLE* ) <Front layout> <Back layout> Figure B-5 LE board layout Table B-5 LE board connector Number Name CN9510 System board I/F conne ctor QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] B-7[...]

Appendices Appendix B Board Layout B.6 TP board (FUHTP* ) <Front layout> <Back layout> Figure B-6 TP board layout Table B-6 TP board connectors Number Name CN3250 System board I/F port CN3251 Touch pad I/F port B-8 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555)[...]

Appendix B Board Layout Appendices B.7 FS board (FUHFS* ) <Front layout> <Back layout> Figure B-7 FS board layout Table B-7 FS board connector Number Name CN9540 System board I/F conne ctor QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] B-9[...]

Appendices Appendix B Board Layout B-10 [CONFIDENTIAL] QOSMIO F30 Ma intenance Man ual (960-55 5)[...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] C-1 Appendix C Appendix C Pin Assignment System board (FUHSY*) C.1 CN1410 Memor y B Connector (200-pin) Table C-1 Memory B connector (200-pin) (1/3) PIN No. Signal name I/O PIN No. Signal name I/O 1 MR0R9-B0 V I 2 GND - 3 GND - 4 BDQ01-B1P I/O 5 BDQ07-B1P[...]

Appendices Appendix C Pin Assignments C-2 [CONFIDENTIAL] QOSMIO F30 Ma intenance Manua l (960-555) Table C-1 Memory B connector (200-pin) (2/3) PIN No. Signal name I/O PIN No. Signal name I/O 61 BDQ29-B1P I/O 62 BDQ25-B1P I/O 63 BDQ28-B1P I/O 64 BDQ24-B1P I/O 65 GND - 66 GND - 67 BDM3-B1P I 68 BDQS3-B1N I/O 69 N.C. - 70 BDQS3-B1P I/O 71 GND - 72 GN[...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] C-3 Table C-1 Memory B connector (200-pin) (3/3) PIN No. Signal name I/O PIN No. Signal name I/O 131 BDQS4-B1P I/O 132 GND - 133 GND - 134 BDQ38-B1P I/O 135 BDQ34-B1P I/O 136 BDQ39-B1P I/O 137 BDQ35-B1P I/O 138 GND - 139 GND - 140 BDQ44-B1P I/O 141 BDQ40-[...]

Appendices Appendix C Pin Assignments C-4 [CONFIDENTIAL] QOSMIO F30 Ma intenance Manua l (960-555) C.2 CN1400 Memor y A connector (200-pin) Table C-2 Memory A connector (200-pin) (1/3) PIN No. Signal name I/O PIN No. Signal name I/O 1 MR0R9-B0 V I 2 GND - 3 GND - 4 ADQ04-B1P I/O 5 ADQ07-B1P I/O 6 ADQ06-B1P I/O 7 ADQ06-B1P I/O 8 GND - 9 GND - 10 ADM[...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] C-5 Table C-2 Memory A connector (200-pin) (2/3) PIN No. Signal name I/O PIN No. Signal name I/O 63 A DQ28-B1P I/O 64 A DQ24-B1P I/O 65 GND - 66 GND - 67 ADM3-B1P I 68 ADQS3-B1N I/O 69 N.C. - 70 ADQS3-B1P I/O 71 GND - 72 GND - 73 ADQ30-B1P I/O 74 ADQ27-B1[...]

Appendices Appendix C Pin Assignments C-6 [CONFIDENTIAL] QOSMIO F30 Ma intenance Manua l (960-555) Table C-2 Memory A connector (200-pin) (3/3) PIN No. Signal name I/O PIN No. Signal name I/O 131 A DQS4-B1P I/O 132 GND - 133 GND - 134 ADQ35-B1P I/O 135 ADQ39-B1P I/O 136 ADQ32-B1P I/O 137 ADQ38-B1P I/O 138 GND - 139 GND - 140 ADQ44-B1P I/O 141 ADQ40[...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] C-7 C.3 CN1810 ODD I/ F connector (50-pin) Table C-3 ODD I/F connector (50-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 NC - 2 NC - 3 GND - 4 NC - 5 (PLTRS1+RST1DB) O 6 PDD08-P3P I/O 7 PDD07-P3P I/O 8 PDD09-P3P I/O 9 PDD06-P3P I/O 10 PDD10-P3P I[...]

Appendices Appendix C Pin Assignments C-8 [CONFIDENTIAL] QOSMIO F30 Ma intenance Manua l (960-555) C.4 CN1850 1st HDD I/F connector (22-pin) Table C-4 1st HDD I/F connector (22-pin) PIN No. Signal name I/O PIN No. Signal name I/O S1 GND - S2 ZSATT0-P1P I S3 ZSATT0-P1N I S4 GND - S5 ZSATR0-P1N I S6 ZSATR0-P1P I S7 GND - P1 P3V I P2 P3V I P3 P3V I P4[...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] C-9 C.6 CN2110 PC card I/F connector (150-pin) Table C-6 PC card I/F connector (150-pin) (1/3) PIN No. Signal name I/O PIN No. Signal name I/O 1 GND - 2 GND - 3 ZUSBEX3-E3N I/O 4 ZUSBEX-E3P I/O 5 GND - 6 CPUSB-E3N O 7 N.C (Reserve) - 8 NC (Reserve) - 9 GN[...]

Appendices Appendix C Pin Assignments C-10 [CONFIDENTIAL] QO SMIO F30 Maintenan ce Manual ( 960-555) Table C-6 PC card I/F connector (150-pin) (2/3) PIN No. Signal name I/O PIN No. Signal name I/O 69 NC - 70 NC - 71 NC - 72 NC - 73 NC - 74 GND - 75 GND - 76 GND - 77 GND - 78 ACCD1-P3N I/O 79 ACAD00-PYP I/O 80 ACAD02-PYP I/O 81 ACAD01-PYP I/O 82 ACA[...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] C-11 Table C-6 PC card I/F connector (150-pin) (3/3) PIN No. Signal name I/O PIN No. Signal name I/O 135 ACCBE3-PYN I/O 136 ACAD25-PYP I/O 137 ACAUDI-PYP I/O 138 ACAD26-PYP I 139 ACSTSC-PYP I/O 140 ACAD27-PY P I/O 141 ACAD28-PYP I/O 142 GND - 143 ACAD29-[...]

Appendices Appendix C Pin Assignments C-12 [CONFIDENTIAL] QO SMIO F30 Maintenan ce Manual ( 960-555) C.7 IS2101 Bridge media I/F connector (42-pin) Table C-7 Bridge media I/ F connector (42-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 MSDAT2-P3P I/O 2 MSDAT3-P3P I/O 3 MSBS-P3P I/O 4 GND - 5 GND - 6 FM-P3V I 7 MSCLK-P3P I/O 8 MSDAT3-P3P I/[...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] C-13 C.8 CN2400 WW Tuner I/F connector (124-pin) Table C-8 WW Tuner I/F connector (124-pin) (1/2) PIN No. Signal name I/O PIN No. Signal name I/O 1 MSDAT2-P3P I/O 2 MSDAT3-P3P I/O 3 MSBS-P3P I/O 4 GND - 5 GND - 6 FM-P3V I 7 MSCLK-P3P I/O 8 MSDAT3-P3P I/O[...]

Appendices Appendix C Pin Assignments C-14 [CONFIDENTIAL] QO SMIO F30 Maintenan ce Manual ( 960-555) Table C-8 WW Tuner I/F connector (124-pin) (2/2) PIN No. Signal name I/O PIN No. Signal name I/O 69 GND - 70 T1-P3V I 71 PERR-P3N I/O 72 DEVSEL-P3N I/0 73 CBE1-P3N I/O 74 GND - 75 AD14-P3P I/O 76 AD15-P3P I/O 77 GND - 78 AD13-P3P I/O 79 AD12-P3P I/O[...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] C-15 C.9 CN2450 BC board I/F connector (8-pin) Table C-9 BC board I/F connector (8-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 BCAS-P5V - 2 BCIO-P5P I/O 3 BCRST-P3N O 4 GN D - 5 XBCCLK-P3P O 6 GND - 7 BCCDET-P3N I 8 GND - 1T GND - 2T GND - C.1[...]

Appendices Appendix C Pin Assignments C-16 [CONFIDENTIAL] QO SMIO F30 Maintenan ce Manual ( 960-555) Table C-10 Wireless LAN card I/F connector (52-pin) (2/2) PIN No. Si g nal name I/O PIN No. Si g nal name I/O 49 NC - 50 GND - 51 NC - 52 P3V - 1T GND - 2T GND - C.11 CN3010 MDC I/F connector (12-pin) Table C-11 MDC I/F connector (12-pin) PIN No. Si[...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] C-17 C.12 CN3200 Keyboard I/F connector (34-pin) Table C-12 Keyboard I/F connector (34-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 NUMLED-P5N I/O 2 A RWLED-P5N I/O 3 CAPLED-P5N I/O 4 P5V - 5 KBSC00-S3N O 6 KBSC01-S 3N O 7 KBSC02-S3N O 8 KBSC03[...]

Appendices Appendix C Pin Assignments C-18 [CONFIDENTIAL] QO SMIO F30 Maintenan ce Manual ( 960-555) C.15 J4100 Network I/F connector (12-pin) Table C-15 Network I/F connector (12-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 ZMDIOP-EYP I/O 2 ZMDION-EYN I/O 3 ZMDI1P-EYP I/O 4 ZMDI2P-EYP I/O 5 ZMDI2N-EYP I/O 6 ZMDI1N-EYP I/O 7 ZMDI3P-EYP I/[...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] C-19 C.18 CN4610 USB I/F connector Port5/Port7 (8-pin) Table C-18 USB I/F connect or Port5/Port7 (8-pin) PIN No. Signal name I/O PIN No. Signal name I/O A 1 USB0PS-E5V - A 2 ZUSBP5-E3N I/O A3 ZUSBP5-E3P I/O A4 GND - B1 USB0PS-E5V - B2 ZUSBP7-E3N I/O B3 Z[...]

Appendices Appendix C Pin Assignments C-20 [CONFIDENTIAL] QO SMIO F30 Maintenan ce Manual ( 960-555) C.20 CN5500 LCD I/F connector (40-pin) Table C-20 LCD I/F connector (40-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 FL-P5V - 2 FL-P5V - 3 FL-P5V - 4 FL-P5V - 5 FL-P5V - 6 FL-P5V - 7 PNL-P3V - 8 PNL-P3V - 9 GND - 10 GND - 11 GND - 12 GND -[...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] C-21 C.21 CN5080 RGB I/F connect or (15-pin) Table C-21 RGB I/F connector (15-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 SYSRED-PXP O 2 SYSGRN-PXP O 3 SYSBLU-PXP O 4 NC - 5 GND - 6 GND - 7 GND - 8 GND - 9 (P5V) - 10 GND - 11 NC - 12 CRTSDA-P5[...]

Appendices Appendix C Pin Assignments C-22 [CONFIDENTIAL] QO SMIO F30 Maintenan ce Manual ( 960-555) C.24 CN6170 Speaker connector (4-pin) Table C-24 Speaker connector (4-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 SPOTL-PXN O 2 SPOTL-PXP O 3 SPOTR-PXP O 4 SPOTR-PXN O C.25 CN8800 DC IN connector (4-pin) Table C-25 DC IN connector (4-pin)[...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] C-23 C.28 CN8771 CPU FAN connector (4-pin) Table C-28 CPU FAN connector (4-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 P5V - 2 FANGO-P3P O 3 GND - 4 (FPWMO-S3P) O C.29 CN8781 VGA FAN connector (4-pin) Table C-29 VGA FAN connector (4-pin) PIN N[...]

Appendices Appendix C Pin Assignments C-24 [CONFIDENTIAL] QO SMIO F30 Maintenan ce Manual ( 960-555) C.31 CN9530 FS board I/F connector (6-pin) Table C-31 FS board I/F connector (6-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 Power E3V - 2 FGSPON-P3V O 3 GND - 4 ZUSBFS-E3N I/O 5 ZUSBFS-E3P I/O 6 GND - 1T GND - 2T GND - C.32 CN6500 JK boar[...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] C-25 C.33 CN9650 SW board I/F connector (20-pin) Table C-33 SW board I/F connector (20-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 PNLOFF-S3N I 2 GNBTNE-S3N I 3 GNBTND-S3N I 4 GNBTNC-S3N I 5 GNBTNB-S3N I 6 GNBTNA-S3N I 7 GND - 8 GND - 9 KBSC16[...]

Appendices Appendix C Pin Assignments C-26 [CONFIDENTIAL] QO SMIO F30 Maintenan ce Manual ( 960-555) JK board (FUHJK*) C.34 CN6510 System board I/F connector (20-pin) Table C-34 System board I/F connector (20-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 GND - 2 DOUT-P3P I 3 GND - 4 SPDJIN-P3N O 5 DETECT-P4N O 6 SPD3V-P3V - 7 NC - 8 A4R7-P[...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] C-27 C.37 DS6320 Headphone connector (9-pin) Table C-37 Headphone connector (9-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 (SPKEN-P4N) O 2 HEADL2-PXP I 3 HEADR2-PXP I 4 A-GND - 5 SPDJIN-P3N - 6 NC - 7 DOUT-P3P I 8 SPD3V-P3V - 9 GND - C.38 CN96[...]

Appendices Appendix C Pin Assignments C-28 [CONFIDENTIAL] QO SMIO F30 Maintenan ce Manual ( 960-555) LE board (FUHLE*) C.40 CN9510 System board I/F connector (20-pin) Table C-40 System board I/F connector (20-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 GND - 2 RCIRRX-S5P O 3 BTLED-M5N I 4 LERNLE-S3P I 5 P5V - 6 LERNRX-P5N O 7 LERNON-P5N [...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] C-29 TP board (FUHTP*) C.41 CN3250 System board I/F connector (4-pin) Table C-41 System board I/F connector (4-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 GND - 2 IPDCLK-P5P I/O 3 IPDDAT-P6P I/O 4 P5V - 1T GND - 2T GND - C.42 CN3251 Touch pad [...]

Appendices Appendix C Pin Assignments C-30 [CONFIDENTIAL] QO SMIO F30 Maintenan ce Manual ( 960-555) SW board (FUHSW*) C.43 CN9660 System board I/F connector (20-pin) Table C-43 System board I/F connector (20-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 LED I 2 LED O 3 NC - 4 PWRSW-S3N O 5 TVBTN-S3N O 6 CDBTN-S3N O 7 KBRT3-S3N O 8 KBRT2-S[...]

Appendix C Pin Assignments Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] C-31 FS board (FUHFS*) C.44 CN9540 System board I/F connector (6-pin) Table C-44 System board I/F connector (6-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 Power P3V - 2 FGSPON-P3V I 3 GND - 4 ZUSBFS-E3N I/O 5 ZUSBFS-E3P I/O 6 GND - 1T GND - 2T[...]

Appendices Appendix C Pin Assignments C-32 [CONFIDENTIAL] QO SMIO F30 Maintenan ce Manual ( 960-555)[...]

Appendix D Keyboard Scan/Character Codes Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL ] D-1 Appendix. D Appendix D Keyboard Scan/Character Codes D.1 Scan Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 02 82 16 F0 16 03 2 @ 03 83 [...]

Appendices Appendix D Keyboard Scan/Character Codes D-2 [CO NFIDENTIAL] QOSMIO F30 Maintenance Manual (960- 555) Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 29 | 2B AB 5D F0 5D *5 30 Caps Lock 3A BA 58 F0 58 31 A 1E 9E 1C F0 1C 32 S 1F 9F 1B F0 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F[...]

Appendix D Keyboard Scan/Character Codes Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] D-3 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 58 Ctrl 1D 9D 14 F0 14 *3 60 Alt (L) 38 B8 11 F0 11 *3 61 Space 39 B9 29 F0 29 62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11 75 Ins E0 5[...]

Appendices Appendix D Keyboard Scan/Character Codes D-4 [CO NFIDENTIAL] QOSMIO F30 Maintenance Manual (960- 555) Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc *6 *6 *6 *6 *6 126 Pause *7 *7 *7 *7 *7 202 Fn — — — — *[...]

Appendix D Keyboard Scan/Character Codes Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] D-5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Break 55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 76 DEL E0 AA E0 [...]

Appendices Appendix D Keyboard Scan/Character Codes D-6 [CO NFIDENTIAL] QOSMIO F30 Maintenance Manual (960- 555) Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No. Key top Make Break Make Break 75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12 79 ← E0 2A E0 4B[...]

Appendix D Keyboard Scan/Character Codes Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] D-7 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Keytop Make Break Make Break 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D F0 7D 11 0 (*) 37 B7 7C F0 7C 23 U (4) 4B CB 6B F0 6B 24 I (5) 4C CC 73 F0 73 25 O (6) 4D CD 74 F0 [...]

Appendices Appendix D Keyboard Scan/Character Codes D-8 [CO NFIDENTIAL] QOSMIO F30 Maintenance Manual (960- 555) Table D-7 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Co m m on * E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.[...]

Appendix E Key Layout Appendices Appendix E Ke y Layout Appendix E Key Layout E.1 US Ke y board Figure E-1 US Keyboard layout E.2 UK Ke y board Figure E-2 UK Keyboard layout QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] E-1[...]

Appendices Appendix E Key Layout E-2 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555)[...]

Appendix F Wiring diagrams Appendices Appendix F Appendix F Wiring Diagrams F.1 RGB Monitor ID Wraparound connector (1) RED (2) GREE N (3) BLUE (4) NC (5) GND (6) GND (7) GND (8) GND (9) 5V (10) GND (1 1) NC (12) SDA (13) HSYNC (14) VSYNC (15) SDL RED (1) GREEN (2) BLUE (3) NC (4) GND (5) GND (6) GND (7) GND (8) 5V (9) GND (10) NC (1 1) SDA (12) HS[...]

Appendices Appendix F Wiring diagrams F-2 [CONFIDENTIAL ] QOSMIO F30 Maint enance Manual ( 960-555)[...]

Appendix G BIOS r ewrite pr ocedur es Appendices Appendix G Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite th e system BIOS program when you update the system BIOS. Tools T o rewrite the BIOS, you need the following tool:  BIOS/EC/KBC rewriting disk Rewriting the BIOS 1. Set the system to boot mode. 2. T urn of f the po[...]

Appendices Appendix G BIOS r ewrite pr ocedures G-2 [CONFIDE NTIAL] QOSMIO F30 Maintenance Manual (960-555)[...]

Appendix H EC/KBC r ewrite pr ocedures Appendices QOSMIO F30 Maintenance Manual (960-555) [CONFID ENTIAL] H-1 Appendix H Appendix H EC/KBC Rewrite Procedures This Appendix explains how to rewrite th e EC/KBC system program when you update the EC/KBC system. It is necessary to rewrite the EC/KBC system program when the following changes are m ade. 1[...]

Appendices Appendix H EC/KBC r ewrite pr ocedures H-2 [CONFIDE NTIAL] QOSMIO F30 Maintenance Manual (960-555)[...]

Appendix I Reliability Appendices QOSMIO F30 Maint enance Manual ( 960-555) [CONFIDENTIAL] I-1 Appendix I Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures ) in maximum configuration . Table I-1 MTBF Component Time (hours) G73-HDD Model 7690[...]

Appendices Appendix I Reliability I-2 [CONFIDENTIAL] QOSMIO F30 Maint enance Manual ( 960-555)[...]

Appendix J Maintenance of TOSHIBA RAID Appendices Appendix J Appendix J Maintenance of TOSHIBA RAID J.1 Outline of Maintenance (Repair) of TOSHIBA RAID Follow the below procedures to repair TOSHIBA RAID Reception Is the RAID configured by two HDD?(*1) Identify the failed HDD (*2) Yes Perform the HDD Trouble- shooting Procedure in Section 2.6. No Tr[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J.2 Analysis and handling by Drive Log Follow the below procedures to analyze. Boot the independent utility and check the Physical Drive status. (2) If necessary, analyze the Drive Log and identify the cause of failure. Yes (3) Does operation miss cause i t ? Replace the built-in HDD with the second [...]

Appendix J Maintenance of TOSHIBA RAID Appendices How to identify the cause of failure (1) When “Fail” or “NODRIVE” is displayed. According to “Operation of Independent utility”, boot the independent utility to display the Drive Log. To identify the failure cause of Port 0, analyze the Drive Log of [REDUNDANT] side of Port 1. To identif[...]

Appendices Appendix J Maintenance of TOSHIBA RAI 2. Analyze the detailed date of the message of right before of “xxx Error (IN)”, “xxx Error (OUT)” (for example, “DMA Error (IN)”, “DMA Error (OUT)”) right before the log of “Fail this drive” message and identify the cause. DMA Error (IN) DMA Error (OUT) J-4 [CONFIDENTIAL] QO SMIO[...]

Appendix J Maintenance of TOSHIBA RAID Appendices QOSMIO F30 Maintenance Manual (960-555) [CONFIDE NTIAL] J-5 Command ： Indicates Command code caused an error. The following list indicates the command Table J-1 List of Command (1/2) Protocol Command Devices not implementing the PACKET Command feature set Devices implementing the PACKET Command fe[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J-6 [CONFIDENTIAL] QO SMIO F30 Maintenance Manual (960-555) Table J-1 List of Command (2/2) Protocol Command Devices not implementing the PACKET Command feature set Devices implementing the PACKET Command feature set Command code DM READ DM A MN C 8 h DM WRITE DM A MN C a h DMO WRITE DMA QUEUED O N C[...]

Appendix J Maintenance of TOSHIBA RAID Appendices QOSMIO F30 Maintenance Manual (960-555) [CONFIDE NTIAL] J-7 (2) Check if it is caused by an operation miss or is a failure. To check if the cause of failure of Port1 is an operation miss or not, analyze the Drive Log of Port0. 1. In [REDUNDANT] of Port-0, find a log of “Fail this drive” message [...]

Appendices Appendix J Maintenance of TOSHIBA RAI J.3 Operation of Independent utility J.3.1 Outline of Independent utility This is a utility to display Drive Log of TOSHIBA RAID. (1) Drive Log TOSHIBA RAID can store about 7,000 logs of Drive Log. TOSHIBA RAID makes Drive Log redundant and stores it. The drive has own log and other drive’s log. In[...]

Appendix J Maintenance of TOSHIBA RAID Appendices J.3.2 How to operate the Independent Utility (1) Booting PC Connected the USB FDD to the PC to be repaired. Insert the FD storing the program of the Independent Utility in the FDD and boot the PC from the FD. The following display appears. In the Independent Utility, the cursor is moved by with [ ?[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J-10 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) (2) Display of Logical/Physical Drive Logical Drive The status of RAID array is displayed in Logical Drive by array. The displayed items are follows. Table J-2 Displayed item in Logical Drive Explanation Status (Status of array) Displays the[...]

Appendix J Maintenance of TOSHIBA RAID Appendices QOSMIO F30 Maintenance Manual (960-555) [CONFIDE NTIAL] J-11 Physical Drive In Physical Drive, the condition of RAID array is displayed by array. The following items are displayed. Table J-3 Items displayed in Physical Drive Explanation Port Displays the port number of Serial ATA connected to the dr[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J-12 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) (3) Explanation of Main Menu The Independent Utility has following Main Menu. Table J-4 Item of Main Menu displayed Explanation Create Array Builds RAID array. Start Rebuild Rebuilds RAID-1. While t he rebuild is suspended, the message of ?[...]

Appendix J Maintenance of TOSHIBA RAID Appendices The tree of Independent Menu is as follows. Figure J-4 Tree of menu of Independent Utility QOSMIO F30 Maintenance Manual (960-555) [CONFIDE NTIAL] J-13[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J-14 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) Create Array This section explains how to select option and build array. The [Create Array] option can be selected only when there is a drive not assigned. To build array, follow the procedure below. 1. Put the cursor on [Create Array] in [M[...]

Appendix J Maintenance of TOSHIBA RAID Appendices 6. Put the cursor on the “DONE” and press [Enter] key. Pressing “OK” in [Confirmation] store the change. CAUTION: When the array is initialized, the data of drive is lost. Start Rebuild Selecting of this option starts rebuilding. [Start Rebuild] is displayed only in the RAID- 1 condition of [...]

Appendices Appendix J Maintenance of TOSHIBA RAI 3. When [Rebuild Range] menu is displayed, the range to be rebuilt is designated. When [Ef fective] is selected, rebuild limit becom es valid and it rebuilds up to the rebuild limit. When [W hole] is selected, it rebuilds maxim um capacity of array. The [Rebuild Range] menu is not displayed when the [...]

Appendix J Maintenance of TOSHIBA RAID Appendices 8. When comp leting the rebuild, press “OK” to return to the main menu of Independent Setup Utility. Resume Rebuild During being suspended,[Resume Rebuild] is displayed in [Main Menu]. To start rebuilding suspended, follow the procedure below. 1. Put the cursor to the [Resume Rebuild] in the m a[...]

Appendices Appendix J Maintenance of TOSHIBA RAI 6. When comp leting the rebuild, press “OK” to return to the main menu of Independent Setup Utility. 7. When “Rebuild Limit” is set and [Rebuild Range] is set to [W hole], only [Finish] is can be selected after exceeding the Rebuild Limit. When [Finish] is selected and “OK” is selected in[...]

Appendix J Maintenance of TOSHIBA RAID Appendices Check Media This option can check if there is an error in the HDD of array. The Check Media can be done only in RAID-1. To execute Check Media, follow the procedure below. 1. Put the cursor to the [Check Media] in [Main Menu] and press [Enter] key. 2. When [Check Range] is displayed, designate the r[...]

Appendices Appendix J Maintenance of TOSHIBA RAI Modify Array This option changes the setting of array. Change Parameter Select [Change Parameter] in [Modify Array] menu. The following item s can be set. Table J-6 Item of array Option Explanation Write Cache Displays the setting of drive write cache. “Enable (use)” or “Disable (not use)” is[...]

Appendix J Maintenance of TOSHIBA RAID Appendices QOSMIO F30 Maintenance Manual (960-555) [CONFIDE NTIAL] J-21 Change RAID Level To change RAID level, select [Modify Array] menu. When changing RAID-1 (Mirroring) to RAID-0 (Striping), refe r “Changing RAID-1 to RAID-0”. When changing RAID-0 to RAID-1, refe r “Changing RAID-0 to RAID-1”. Chan[...]

Appendices Appendix J Maintenance of TOSHIBA RAI Delete Array Selects [Delete Array] of Setup Utility and delete array. Put the cursor on the array you want to delete and press [Enter] key. When [Confirmation] is displayed, select “OK” to store the setting. J-22 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)[...]

Appendix J Maintenance of TOSHIBA RAID Appendices QOSMIO F30 Maintenance Manual (960-555) [CONFIDE NTIAL] J-23 Physical Drive Select [Physical Drive] in Setup Utility to set physical drive. View Drive Info. Select this option in [Physical Drive] to display information of physical drive. Select the drive that you want to display in [Physical Drive] [...]

Appendices Appendix J Maintenance of TOSHIBA RAI View Drive Log Select this option in [Physical Drive] menu and select the drive that you want to display the log. At the beginning, the latest log is displayed. The 7,168 logs from the latest are recorded in detail. For the older log, only ID is recorded. The options and functions of key in [View Dri[...]

Appendix J Maintenance of TOSHIBA RAID Appendices Execute the following procedures to see the drive log in the independent utility. 1. Put on the cursor on [Physical Drive] in [Main Menu] and press [Enter] key. 2. Put on the cursor on [View Drive Log] and press [Enter] key. 3. Select drive that you want to display the log in [Physical Drive] at the[...]

Appendices Appendix J Maintenance of TOSHIBA RAI The following is displayed. Table J-9 Content of Drive Log display No. Option Explanation 1 Port Displays the port number of log displayed. 2 Own/Redundant Displays if the displayed log is a log of own port (Own) or a copy of other port log (Redundant). 3 Time Displays the time when the log is record[...]

Appendix J Maintenance of TOSHIBA RAID Appendices QOSMIO F30 Maintenance Manual (960-555) [CONFIDE NTIAL] J-27 [View Drive Log] menu is as follows Table J-10 Content of View Drive Log menu Option Explanation Change Port Changes the display of t he own log and redundant log. At the beginning, the Port-0’s own log and the redundant log are displaye[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J-28 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555) Exit When this option is selected, the utility is finished. W hen [Confirm ation] is displayed, select “OK”.[...]