Toshiba HVR32-X manuel d'utilisation

1 Digital Video Recorder EVR - DVR - HVR User Manual DVR8-X EVR8-X HVR8-X DVR16-X EVR16-X HVR16-X EVR32-X HVR32-X model no. Please carefully read these instructions before using this product. Save this manual for future use. DIG ITAL VIDEO RE CORDER DIGITA L VIDEO RE CORDE R[...]

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iii Surveillix™ EVR/DVR/HVR User Manual Manual Edition 28 099AD – NOVEMBER 2008 Printed in USA No part of this documentation may be reproduced in any means, electronic or mechanical, for any pur pose, except as expressed in the Software License Agreement. Toshiba sha ll not be liable for technical or editorial errors or omissions contained here[...]

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v LIMITED WARRANTY DIGITAL VIDEO RECORDER The Imaging Systems Di vision of Toshiba America Informatio n Systems, Inc. (“ ISD”) makes th e follow ing limited warranties. T hese limited warranties extend to the Original End-User (“You[r]”). Limited Two (2) Year W arranty of Labor and Parts The Imaging Systems Division of Toshiba America Infor[...]

vi IMPORTANT SAFEGUARDS 1. Read Owner’s Manual – After unpacking this product, read t he owner’s manu al carefully , and follow all t he operating a nd other instruction 2. Power Sources – This prod uct should be opera ted only from t he type of power so urce indicated on the label. If not sure of the type of power s upply to your home or b[...]

vii IMPORTANT SAFEGUARDS, continued 15. Damage Requiring Service – Unplug the unit from the out let and refer servicing to qua lified service p ersonnel under t he following conditions: When the power-supply cord or plug is dam aged. If liquid has be en spilled, or ob jects have f allen into the un it. If the unit has been exposed to rain or wate[...]

viii NOTES ON CLEANING Use a soft dry clot h for cleaning. For stubborn dirt, s oak the cloth in a weak detergent solution, wri ng well and wipe. Use a dry cloth to wipe it dry. Do n ot use any ty pe of solvent, such as thinner and benze ne, as they may d amage the surface of the DVR unit. If using a chem ical saturated cl oth to clean the unit, fo[...]

ix WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. CAUTION CAUTI ON: TO R EDUCE THE RIS K OF ELEC TRIC SHOCK, DO NOT RE MOVE C OVER (OR BAC K). NO USER -S ERV I CEABLE P AR[...]

x RACK MOUNT INSTRUCTIONS Elevated Operating Ambie nt – If instal led in a clos ed or multi-uni t rack assembly , the operati ng ambient temper ature of the rac k environment may be greater tha n room ambie nt. Therefore, consideration s hould be giv en to install ing the equ ipment in an enviro nment compatible with t he maximum a mbient tempera[...]

xi CE NOTICE This product is in conformity with the fo llowing European Direc tives: ELECTROMAGNETIC COMPATIBILITY DIRECTIVE , 89/336/EEC (as amended by 9 2/31/EECand by Ar ticle 5 of 93/68/E EC) per the provisions of: EN 55022:1994 EN 55024:1998 EN 61000-4-4:1995 EN 61000-3-2:1995 CISPR 24:1997 EN 61000-4-5:1995 EN 61000-3-3:1995 EN 61000-4-2:1995[...]

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xiii Table of Contents PREFACE ....................................................................................................................... ............................................... 1 ABOUT THIS GUIDE .............................................................................................................. .....................[...]

xiv Importing DVR Settings ........................................................................................................ .............................. 25 Changing Vide o Forma t ......................................................................................................... ............................. 26 DISPLAY SC REEN .....[...]

xv Enabling Audio Record ing ...................................................................................................... ....................... 50 Enabling Live Audio ........................................................................................................... ............................ 50 94B TV-Out Set up (Anal og) ...[...]

xvi GRAPHIC SEARCH ................................................................................................................ ................................ 70 Performing a Gr aphic S earch ................................................................................................... .......................... 70 OBJECT SEARCH ........[...]

xvii INCLUDED SOFTWA RE SETUP ....................................................................................................... ......................... 97 EMERGENCY AGENT OVERVIEW ........................................................................................................................ 98 Configuring the DV R .................[...]

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1 PREFACE ABOUT THIS GUIDE This manual is a setup and main tenance guide that can be use d for reference wh en setting up t he DVR unit and for tr oubleshootin g when a problem occurs. Only author ized personnel sh ould attempt to re pair this unit. Toshiba reserves t he right to make c hanges to the DV R units represented by this manual w ithout n[...]

2 NOTES:[...]

3 INTRODUCTION PRODUCT DESCRIPTION A Surveillix DVR is s imply a server that performs as a High Definition Digital Rec order. By utilizin g the many features of a co m puter, including proc essing power, stora ge capacity, graphics compres sion, and securi ty features, th e DVR unit is more power ful than t he analog recorders of th e past. The Sur[...]

4 FEATURES Toshiba’s Surveilli x DVRs include the fo llowing new features : Optimized and De signed for Micros oft® Windows XP E mbedded® Supports up to 16 Relay Outputs on Alarm Ac tivation Supports up to 16 Sensor Inputs for Alarm C ontrol Remote System Operat ion & Configuratio n Supports Multiple Simultaneous Re mote Connections PAN / T[...]

5 CONTROLS AND CONNECTIONS This chapter inclu des the following information: • Input / Output Connector Locati ons • Front Panel Controls an d LEDs • Rear Panel Connec tors[...]

6 SYSTEM SPECIFICATIONS Surveillix™ state- of-the-art High Definitio n Digital Recorders ar e housed in a high performance and versatile 4U or 5U rack-mo unt case allowing easy storage of multiple DVRs for enterpris e applications . Every Surveillix DVR unit comes equ ipped with the late st technology: EVR/DVR HVR Intel® Celeron D Proc essor Int[...]

7 EVR/HVR Hard Drive Activity & Power LEDs On / Off Power Switc h DVD±RW Drive Cooling Fan Air Intake Hard Drive Array USB Ports Hard Drive Array[...]

8 REAR PANEL CONNECTORS The re ar panel of the DVR unit c ontains the connectors used to attach ca meras, sensors, and rel ays to the DVR. Below are di agr ams that outline t he location and description of e ach connector: DVR/HVR ON OFF A C Powe r Connecto r Secondary Power Switch PS/2 Mouse Inpu t PS/2 Keyboard Inpu t DB-9 Serial Input 1 LPT Para[...]

9 EVR/HVR ON OFF ON OFF CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 in CH 10 in CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in CH 17 in CH 18 in CH 19 in CH 20 in CH 21 in CH 22 in CH 23 in CH 24 in CH 25 in CH 26 in CH 27 in CH 28 in CH 29 in CH 30 in CH 31 in CH 32 in CH 1 Out CH 2 Out CH 3 Out CH 4 Out CH 5 Out CH[...]

10 PCI Card Configuration x120 x60 PCI Configuration x120R PCI Configuration x240 8 and 16 Channel PCI Configuration RCA Video Ou t RS-422 Interface RCA Video Ou t A udio In p uts S-Video Outpu t RS-485 Interface SVGA Monitor Outpu t RCA Video Ou t A udio In p uts RS-485 Interface[...]

11 x240 32 Channel PCI Configuration X480 16 Channel PCI Configuration x480 32 Channel PCI Configuration RCA Video Ou t S-Video Out SVGA Monitor Outpu t A udio Cable Inpu t RS-485 Interface RCA Video Ou t S-Video Out SVGA Monitor Outpu t A udio Inputs RS-485 Interface RCA Video Ou t S-Video Out A udio Inputs SVGA Monitor Outpu t RS-485 Interface[...]

12 NOTES:[...]

13 GETTING STARTED This chapter inclu des the following information: • Included Compon ents • Setting up the DVR Hardware • Optional Compon ents[...]

14 IDENTIFYING INCLUDED COMPONENTS Surveillix™ DVRs c ome with a mouse, key board and selec ted software and c ables. Identify th e following c omponents to mak e sure everything has be en properly inc luded with the new DVR unit. If any of the foll owing items are miss ing, contact the deal er to a rrange a replacement. DVR Unit Mouse Keyboard R[...]

15 OPTIONAL COMPONENTS To fully utiliz e the DVR unit’s potential; s everal optional Surv eillix compone nts are lis ted below. Contac t the dealer for mo re information. 1 Extra Video Storage Hard Drive Each DVR unit has a v irtually unlimit ed storage poten tial. Add addit ional Video Data Har d Drives to exte nd the amount of V ideo Data the D[...]

16 KEYBOARD SETUP To attach the keyboard to th e DVR unit, plug the end of the Keyboard into the k eyboard PS/2 Port located on the back of the m a chine. The keyboard PS/2 Port c an be identified by the purple c olor. Refer to the Rear Panel Connectors diagram for more information. MOUSE SETUP To attach the mou se to the DVR unit, plug t he end of[...]

17 MONITOR SETUP The DVR may have on e or both of th e following connec tions availabl e for monitors whic h can be used in dividually or in t andem. SVGA Output To VGA Monitor. S-Video Output To TV/VCR. Attach t he monitor or moni tors to the rear of th e DVR unit using the c able supplied by the monitor manufac turer. Refer to the monitor manual [...]

18 CONNECTING A VIDEO SOURCE TO THE DVR There are differen t types of Vid eo Sources that ca n be plugged i nto the DVR unit including DVD players, V HS players, and CCTV Cameras. The back of the DVR unit c ontains up to 16 vide o inputs depending o n the DVR model. The connectors use the BNC standard. The inputs are highli ghted below. 8-Channel 1[...]

19 CONNECTING SENSORS TO THE DVR Each DVR un it may have up to 1 6 Sensor inputs . These inputs can be used with devic es such as infrar ed devices, m otion device, glass breakage a larms, door and wi ndow trips, and m any more. The Sens ors can be set to Norm ally Open or Normally Closed inside the softwa re. There are 4 Common Grounds (-) a nd 16[...]

20 LOOPING OUTPUTS The 8 and 16 Channe l DVR units may have up to 16 Looping outputs . Depending on the destin ation of the outputs, each out put may have to be termin ated. Looping outputs for a 16 Cha nnel DVR looping are hi ghlighted belo w. 32 Channel EVR units may have up to 32 looping outpu ts. The Video inputs are RJ -59 BNC connectors. Make[...]

21 CONNECTING A PTZ CAMERA Setting up a PTZ Camera is s imple. The DVR unit comes preas sembled with an inter nal PTZ adapter. The c abling may be run up to 4,000 ft using 2 2 Gauge Twisted Pair. It is important to understand how the PTZ connects to the DVR. The DVR outputs an RS-23 2 signal and converts in to an RS-422/4 85 signal which is then se[...]

22 HARD DRIVE ARRAY Swapping a Hard Drive 1. Press the Hard Drive Power Butto n to turn off power to the hard drive being removed. 2. Turn the Butt on Lock to the open position a nd push the Handle Release Butto n 3. Pull the Rele ase Handle outwar d while removing the hard drive. Reverse steps to install. LOCK OPEN LOCK OPEN LOCK OPEN LOCK OPEN Ha[...]

23 DVR BASICS This chapter inclu des the following information: • Turning the DVR on an d off • Becoming famili ar with the Display s creen • Defining Screen Div isions[...]

24 TURNING ON THE DVR Once the cables a nd adapters have been properly connected it is time to turn on the power. To t urn on the power fol low these s t eps: 4. Turn on the monitor and any ex ternal peripherals (ex . Printers, External Storage Devices, etc.) connected to the DVR. 5. Turn on the S econdary Power Switch locate d in the rear of t he [...]

25 Importing DVR Settings 1. Exit to Windows by clicking the Exit button on t he Main Display Sc reen and selectin g Restart in Windows Mode. (See the Displ ay Screen section lat er in this chapter). 2. Click Start > Programs > Surveillix > VFormat. 3. Click the Import button in the Sys tem Settings Too l section. 4. Select the location of[...]

26 Changing Video Format 1. Exit to Windows by clicking the Exit button on t he Main Display Sc reen and selectin g Restart in Windows Mode. (See the Displ ay Screen section lat er in this chapter). 2. Click Start > Programs > Surveillix > VFormat. 3. Select the appropriate video s etting from t he list in the Video Setting Section – NTS[...]

27 CAMERA VIEW Recording Status Indicator The camera status for eac h camera is displayed in th e upper right corner on the Vid eo Display Area. The follow ing are the diff erent states for each c amera: Recording Displayed when the c amera is currently being recorded to th e DVR. Motion Detection Displayed when a camera (set up for mot ion detecti[...]

28 SCREEN DIVISION BUTTONS The Screen Division buttons allow you to v iew cameras in gro ups such as two by two, three by three and four by four. The but to n options are shown below. 1st Four Cameras View – Dis plays cameras 1-4 in the V ideo Display Area. To return to a different Multi -Camera View, select a diff erent Screen Division option fr[...]

29 SETUP OPTIONS This chapter inclu des the following information: • Setup Overview • Camera Setup • Motion • Frame Setup • Schedule • Sensor • Network • Information • Administrative[...]

30 SETUP OVERVIEW The Setup opti ons allow you to optimize your DVR by adjusting t hings like camera names, reboot schedules , recording schedu les and more. It is extremely important t hat you setup your DVR correctly for se veral reasons. • Recording Schedules – By opti mizing the r ecording schedul e you can inc rease the amount of pertine n[...]

31 CAMERA SETUP Enable VMD (Motion Based) Network camera motion detection. (Only available o n select network vid eo devices.) Setup a New Camera 1. Attach camera to the rear o f the DVR chassis. 2. Click the Setup button on the M ain Display Screen. 3. Click the Camera Setup button to op en the Camera Setup Dis play. 4. Select the ch annel that co[...]

32 HVR Registration (DVR/ EVR Upgrade Option) Use the followi ng instructions to re gister the network recording functionality of an HVR or upgraded DVR/E VR. Contact your sa les representative to p urchase the HVR upgrade for a DVR or EVR. Have the following information availa ble before regis tering the HVR upgr ade. HVR Software Serial Number: T[...]

33 7. Once validat ed, the browse r displays the Unlock Code . 8. Print the page and save for later r eference.[...]

34 Unlocking a New Netw ork Camera 1. Start the Surveill ix DVR. 2. Enter Setup. 3. Enter Camera Setup. 4. Click the Regis tration button. 5. Enter the Unloc k Code generat ed by the Toshib a Registration Site i nto the “new serial number” box. 6. Click Add a seri al number. 7. Once the new seri al number has bee n added to the lis t, click OK.[...]

35 MOTION SETUP The DVR allows the user t o adjust several d ifferent Motion Se ttings and cr eate motion detect ion regions. NOTE : Motion grids configured using the SCS software will be advanced motion grids. Creating a Motion Area 1. Click the Moti on button in Set up. 2. Select a camera fr om the Select Camera list. 3. Select the Detect Detail [...]

36 Removing a Motion Area To remove the mo tion areas, in the Motion Regions area, click Cle ar. Activating an Alarm on a Motion Event 1. In the Motion Setu p window, select a camera to edi t from the list. 2. Create a motion area. 3. Select the A larm Output check box. 4. Select a Control O utput to activate for the selected camera. 5. Select the [...]

37 FRAME SETUP OVERVIEW The Frame Setup Menu allows configurat ion of the PPS, res olution, qual ity, and sensit ivity of camera channels. When configurin g the PPS sliders the BLUE slider represents th e PPS the DVR will record during intensive rec ording a nd have a vailable for transmitti ng to remotely connected systems. The RED slider represen[...]

38 Frame Setup (x120R, x240, x480 models) Frame Select Blue Slider : Sets the PPS recorded durin g intensive recording and available for v iewing on a remote client PC. Red Slider: Sets the PPS recorded by the DVR during normal recording. Video Quality Lower quality vid eo has a smal ler file size but a ppears more pixilat ed. Sensitivity Sets the [...]

39 Frame Setup (x60, x120 models) Frame Select Blue Slider : Se ts the PPS recorded during intensive re cording and availa ble for viewing on a rem ote client PC. Red Slider: Sets the PPS recorded by the DVR during normal recording. Video Quality Lower quality vid eo has a smaller file size but appe ars more pixilated. Sensitivity Sets the Key fram[...]

40 Maximum PPS Table PPS Breakdown for Each Resolution Resolution CCTV x480 model x240 model 360x240 1CIF 480 PPS 240 PPS 720x240 * 2CIF 240 PPS 120 PPS 720x480 ** 4CIF 120 PPS 60 PPS * Frames recorded in 720x240 ar e twice the size of the stand ard 360x240. When re cording at 720x240, each frame assigned to the channel will use 2 of the tot al fra[...]

41 SCHEDULE SETUP Recording Schedule The Recording Sc hedule window allows the us er to create different rec ording schedules based on the day, time, and type of reco rding desired. In additio n, this window contains the Sy stem Restart options t hat allow the user to perf orm basic system mai ntenance b y automatically sc heduling the DVR to resta[...]

42 Sensor Schedule The sensors will supersede all other types of rec ording modes (Motion, Conti nuous, No Recording). Regardless of the recording schedule of a part icular camera, if a s ensor event occurs the ass ociated cameras will be gin recording as a Sensor Event. Sens o r Recordings will be flag ged and searc hable using the Index Search Mo[...]

43 Create a Recording Schedule 1. Select a day to begin creati ng the schedule for - or- Select the Day Sel ection Mode butt on, enabling Multi Day Selectio n, to create the s ame schedule for multiple days. 2. Highlight the Time-Blocks within the Record ing Schedule wi ndow f or the camera(s) selected to schedule. Once the desired Time-Blocks are [...]

44 Special Day Schedule The user can create days that hav e a unique record ing schedule. If n ecessary create thes e on days that are ‘n ot typical’ such as Holidays, Special Events, etc. Creating/Editing a ‘Sp ecial Day’ Schedule 1. Click the Normal Day Mode button to en able the Speci al Day Mode. 2. Select a day by typing the date or c [...]

45 System Restart Setup Sys tem Restart Setup allows the user to defin e a schedule wher ein the DVR automatic ally restarts acc ording to specifie d parame ters. Create System Restart Schedule 1. Open the Sched ule Setup Display 2. Click the System Restart button 3. Select the day (s) of the week to sc hedule an aut omatic system res tart and sele[...]

46 ALARM SETUP The Alarm window allows y ou to enable, dis able and configure Sensors and Contr ol Outputs. Configure Sensor Response 1. Click the Setup button on the M ain Display Screen. 2. Click the Alarm S etup button to open the Alar m display. 3. Click the NO or NC check box to selec t Normally Open or Normally Closed for the desir ed sensor.[...]

47 Activate PTZ Preset on Sensor 1. Create PTZ Preset Pos ition. See ins tructions in the PTZ Setu p Chapter. 2. Click the Setup button on the M ain Display Screen. 3. Click the Alarm S etup button to open the Sens or and Output Display. 4. Click the Sens or Preset button. 5. Select the desired camera from the Channel Lis t. 6. Select the appropria[...]

48 GENERAL SETUP Beep on Login Fail Enables th e DVR to beep contin uously in respons e to a failed login attempt. Only an aut horized login will stop the beepin g. Sequence Setting Al lows the vide o out picture to automa tically cycle through chan nels at a se t speed. Ex : .Cycle through channels 1-6 at 4 second intervals . Voice Warning The DVR[...]

49 Intensive Recording Overview The Intensive Recording Option allows you to incr ease the Pictures Per Second and the res olution of any camera rec ording using sensor activation. When the intens ive recording is a ctivated, the resol ution of the r emaining cameras is immediately red uced to 360x240 and the Pictures Per Second to a us er-specifie[...]

50 Audio The Surveill ix DVR is capable of rec ording up to e ight channels of audio. AUDIO FEATURES: • 8000 Hz playback in Live Mode • Up to 48000 Hz pl ayback in search mode • Mono Sampl ing DATA SIZE (Per channel) • 1 Second: 1625 bytes • 1 Minute: 97,500 bytes • 10 Minute: 975, 000 bytes • 1 Hour: 5,850,000 bytes • 1 Day: 140,40[...]

51 94B TV-Out Setup (Analog) The DVR features an optional TV-O ut functionality whi ch allows users to outp ut video from any number of cameras, i n sequence, to a television o r monitor displ ay. 1. Under Setup clic k General, and then click TV Out Setup. 2. Select the TV Out Port to use Note Eac h Port must be c onfigured individ ually, i.e. one [...]

52 Auto Sequencing Setting Auto Sequencing i s used either in the main sc reen when Auto Sequencing has been enabled or when a Spot-Monit or Out signal is used to displ ay video on a spot monitor. Auto Sequenc ing conveniently displays v ideo channels a nd at spec ified intervals, s eque nces through each se lected channe l. Channel Selection Clic [...]

53 NETWORK SETUP Network Setup allows the user to adjust settings such as Ports, setup emergency PPP information for use with the Emergency Age nt and enable Remot e Access. Transport Rate A bandwidth throttl e based on percentage of free network . Web Viewer (iDVR) Enables/Disables access to the DVR using the Web Vi ewer interface. Use with Emerge[...]

54 PTZ SETUP The PTZ Setup window allows ena bling of PTZ cameras, c reation of Presets , creation of Tours , and adjustment of ca mera speed settings. Many options listed here are features only available on selected cameras . Refer to the PTZ chapter in this manual for further information on s etting up PTZ c ameras and setti ng PTZ options. INFOR[...]

55 ADMINISTRATIVE SETUP Disk Management The Disk Management window is a native Wi ndows function. This window displays the partitio n scheme and health s tatus of the Ha rd Disk Drives in the DVR. This windo w is often used to troubles hoot a DVR, or verify the amo unt of Hard Drive storage i nstalled. For more information about Disk Manageme nt, c[...]

56 User Management The User Management Co nsole allows the adminis trator to create, edit, and d elete user accounts. Eac h user account can be as sig ned different privileges to li mit the usage of the DVR system. Users can be give n administrator privileges by enabling all rights, however only the true adm inistrator acc ount can log int o the Us[...]

57 User Rank The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the DVR Software. For examp le: Since only one user is allowed t o use the PTZ c ontrols at any one t ime, an admin istrator with a higher rank can kick another u ser out and take c ontrol of the PTZ. The User Rank[...]

58 Status Check / Email General 1. Click the Setup button on the M ain Display. 2. Click the Administrati ve button. 3. Click Status Chec k/Email. 4. Select the E nable Email Alarm c heck box. 5. Enter a From Nam e and e-mail Addr ess. NOTE: This name and address will app ear in the From line of the ema il alert message. 6. Enter the SMTP informati[...]

59 Storage Check 1. Setup the General and Users tabs first. (see above) 2. Select the Use St orage Check check box. 3. Define the number of min utes. 4. Select an Alert Op tion, Beep or Popup Mes sage, if desired. 5. Click Apply. Recording Data Check 1. Setup the General and Users tabs first. (see above) 2. Select the Recor ding Data Check c heck b[...]

60 SMART Information The SMART Information tab display s Hard Drive information. SMART Alert 1. Setup the General and Users tabs first. (see above) 2. Select the Enable SMART Alarm. 3. Define the number hours between SMART checks. 4. Select the ty pe of SMART event to trigger an action. 5. Define the maximu m HDD temperature. 6. Select an action me[...]

61 INSTANT RECORDING The Instant Recor ding feature a llows users to ma nually initiate r ecording on a spec ific camera, ov erriding the current s chedule . When Instant Recording is activated the D VR flags the cli p as an event so I nstant Recording i nstances can be f ound using the I ndex S earch Ins tant Recording can be used, for e xample, w[...]

62 NOTES:[...]

63 SEARCH This chapter inclu des the following information: • Setup Overview • Daylight Saving Ti me • Index Search • Preview Search • Graphic Search[...]

64 SEARCH OVERVIEW The DVR has several options t hat allow the user to easily s earch, and find, a p articular sect ion of video. From M otion/Sensor i ndexing to calendar views highlighting day s with recorded video; the DVR is equi pped to help the u ser quickly find a s pecific video or event. The following chapter describes in detail how to use[...]

65 Adjust the Brightness of an Image 1. Select an ima ge to adjust by double-clic king on the des ired image. Multi ple images canno t be adjusted at one time. 2. Move the Br ightness slide bar to the right or left to adjust the brightness. 3. Reset the Brightn ess by moving t he slider back to the center of the bar. Zooming In on an Image 1. Selec[...]

66 DAYLIGHT SAVING TIME The DVR automatic ally adjusts for Daylight Savin g Time chang es. When the hour “jumps forward” no video is lost because an hour is skipped. Howeve r when the hour “falls back” there is a duplicated hour that under norma l circumstances w ould be recorded over. T h e Surveillix DVR actually r ecords both hours and a[...]

67 SINGLE CLIP BACKUP Along with the Sav e option, a single camera back up option is also incl uded with the Surveillix s oftware. The single Camer a or Clip Backup allows th e user to back up a single camer a without havin g to backup multiple camer as at a given t ime. The Clip Back up opt ion gives the users the ability to choose a bac kup time [...]

68 PERFORMING A BASIC SEARCH There ar e several different types of searches that can be perfor med on the DVR. The most basic inv olves selecting the dat e, th e time , the camera, and c licking play. 1. Click the Calen dar button to sel ect a date. 2. Select a time by adjusting t he hour and min ute slide bars. 3. Select one or more cameras. 4. Cl[...]

69 PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact mome nt where an event, such as a theft, occur red. The Preview Searc h gives a 24 Hour visual ov erview of a single camer a by separating a 24 hour period (1 day) into 24 images, on e image for each h our of the day. The s earch can then be f urther [...]

70 Performing a Preview Search 1. Select a sing le camera by eit her turning off al l cameras but one or double-clic king a display ed image. 2. Select the Pr eview Search butt on. 24 images display. If there is no recorded vi deo during a porti on of the day, “No Image” wi ll be displayed wher e the image sho uld be. 3. Refine the searc h by d[...]

71 OBJECT SEARCH Object Searc h is a powerful search u tility used to searc h a region on the v ideo for any motion chan ges. Results are neat ly di splayed and can be viewe d quickly. Performing an Object Search 1. Perform a Basic Search to determine th e start time of t he object search. 2. Select a sing le camera, either by turning of f all came[...]

72 SEARCH IN LIVE The Search in Live feature a llows users to review events immedi ately while monit oring live video. Pause, rewind, a nd resume l ive video within secon ds of an alarm event or s uspicious ac tivity. 1. Move the mous e cursor over t he desired liv e video display on the Live Dis play Screen. 2. Press the Scroll button on the mous [...]

73 PAN / TILT / ZOOM This chapter inclu des the following information: • Overview • Setting up the P TZ • Creating and View ing a Preset Position • Creating and View ing a Preset Patter n[...]

74 PAN / TILT / ZOOM OVERVIEW The PTZ controls within the DVR allow for powerful control over the cameras. This can be extremely beneficial by incr easing th e usefulness of the rec orded video. Using the PTZ c ontrols you can create c ustom preset configura tions that can contin uously swee p across large areas . SETTING UP A PTZ CAMERA Setting up[...]

75 ADVANCED PTZ SETUP NOTE: Preset and Tour opt ions may v ary depending on the c amera Creating and Viewing Preset Positions A Preset Position is a user-defined loc ation where the camer a can be pointe d, zoomed in, and foc used. Preset posit ions can be defined and lab eled if the camer a supports this. Creating a Preset 1. Inside Set up, select[...]

76 PTZ Address Settings Some prot ocols support software address settings. The RX Addresses and ID settings are compatib le with a particular line of receivers th at support 2 ID addres ses The PT Driver Address is as sociated with t he PTZ ID addres s set on the camera. The addr esses must match for t he DVR to communicate with the proper PTZ came[...]

77 CONTROLLING A PTZ CAMERA The Surveillix DVRs provide c ontrol for a PAN/TILT ca mera in two differe nt ways. • The first method is to use the Graphi cal PTZ Controller that appears when the PTZ button is c licked on the m ain screen. • The second metho d is to use the mouse to control th e camera directly from the liv e video display . Using[...]

78 UNDERSTANDING TOURS Travel Speed The speed betwee n one Preset pos ition to the next Dwell Time The length of time (in seconds) that a PTZ Tour displays a Preset Position. Setting: Start Pos / End Pos Define a Mimic Tour. Th e Start Position button begins the ‘recording ’ process. The Sto p Position button ends it. Pan Swing / Tilt Swing Thi[...]

79 PTZ Tour Schedule Create PTZ Tour Schedule 1. Click the Setup button on the M ain Screen. 2. Click the PTZ Set up button. 3. Click the Tour Sc hedule button to open the PTZ To ur Schedule window. 4. In Single Selec t Mode select o ne day of the week t o create a sched ule for or toggle t o Multi Select Mode to select multiple day s with the same[...]

80 Supported Protocols Protocols ar e added frequent ly. The Surveillix Server software may sup port new protocols t hat are not listed h ere. The current supported protocols are: ADEMCO RAPID DOME AMERICAN DYNAMICS BOSCH AUTODOME CBC (GANZ) C-BEL CELBO SPEED DOME CHIPER CPT (V9KR SERIES) CNB-AN102 CNB-PTZ100 COMPUTAR COVI EVQ-1000 DENNARD RS485 DM[...]

81 BACKING UP VIDEO DATA This chapter inclu des the following information: • Overview • Saving Video to a DVD-R • Saving Video from a Single Camera • Scheduling Regular Vid eo Backup[...]

82 BACKUP OVERVIEW The DVR can easily backup importa nt video data to an internal or external m edia location. The most commonly used forms of this are CD-R/RWs, External USB or FireWire Hard Drives, an d Network Drives. Every DVR comes s tandard equipped with a DVD±RW drive, USB port, and Network Adapt er. The DVR is c apable of perf orming a bac[...]

83 General Backup Screen The General Bac kup window is used for performing bul k backup of video recorded by all cameras for a selected perio d or periods to a specified stora ge location. Hour / Minutes Recording data di splays in hourly ( 24 horizontal c olumns) and 10 minute (6 vertical c ells) segments . Green cells indicat e time with record e[...]

84 Clip Backup Screen The Clip Screen is used for bac king up vide o recorded by ind ividual camer as for a selected p eriod of time to a specified stora ge location Performing a Clip Backup 1. Click the Back up button on the Main Display Screen. 2. Click the Clip Bac kup Tab at the to p of the Back up Center Screen. 3. Set the Backup Time and End [...]

85 Scheduled Backup Screen The Scheduled Sc reen is used for ba cking up video rec orded by all ca meras at a regular interval. Performing a Scheduled Backup 1. Click the Back up button on the Main Display Screen. 2. Click the Sche dule Tab at the top of the Backup Center Screen. 3. Set the Backup Time to perform th e backup. 4. Set the Repeat Ba c[...]

86 NOTES:[...]

87 LAN / ISDN / PSTN CONNECTIONS This chapter inclu des the following information: • Overview • Configuring TCP/IP Setti ngs • Connecting to a LAN[...]

88 LAN OVERVIEW The DVR ca n easily be co nnected to a Local Area Network (LAN) and uses Micros oft’s® powerful and s ecure Windows® XP Embedded oper ating system . This allows fo r easy and well-do cumented instru ctions on setting up L AN connections n o matter what type of LAN you want t o use. A LAN is a group of computers and other devices[...]

89 EVENT SENTRY This chapter inclu des the following information: • Overview • Setup Event Sentry[...]

90 OVERVIEW Event Sentry is designed to allow th e user to monitor drive status in DVRs utilizing an inte rnal RAID 5 array. This utility a l lows users to be notified v ia email in the ev ent of a drive fa ilure. SETUP EVENT SENTRY 1. Double-click the Event Sentry Ma nagement icon on the desktop to launch the s oftware. 2. The Setup Wizard will di[...]

91 9. Repeat the ste ps above to add two more filters: IAANTmon:4 and IAANTmon:3 NOTE: The properti es for each filter wil l remain the sa me except the Event ID box, which corresponds to the filter name. 10. After all three fi lters are added s ave the settings. File > Save 11. Exit the Event S entry Management S oftware. File > Exit 12. Dou[...]

92 NOTES:[...]

93 WEB VIEWER This chapter inclu des the following information: • Overview • Configuring the W eb Viewer[...]

94 WEB VIEWER OVERVIEW The DVR allows you to acc ess video using Microsoft® Internet Ex plorer® 7. Highlights: View Live Video from most computer s Username and Pass word protected Easy to use grap hical interface Basics: 75 users can access the Web DV R simultaneously. The Web Viewer is an easy, secure way to view liv e video from virt ually any[...]

95 Configuring the Server for Remote Connection 1. Enter Setup on th e DVR. 2. Click the Network Setup button. 3. Clear the Disable Remote Control o ption. You should now be allowed to adjust port setting s if necessary. NOTE: If you are using a Firewa ll, it may be necessary to adjust the port sett ings on both the DVR and the Firewall. Contact th[...]

96 NOTES:[...]

97 INCLUDED SOFTWARE SETUP This chapter inclu des the following information: • Emergency Agent Overv iew • Remote So ftware Overvie w • Digital Verifier • Backup Viewer • SCS Multi Site Software Overview[...]

98 EMERGENCY AGENT OVERVIEW The Emergenc y Agent software is a utility that strea ms video acro s s a Local Area Network t o a Client PC when an alarm is detec ted on the DVR. The vide o that streams across can be sto pped, played forw ards and backwards , in slow motion or rea l speed. The utility is loaded at startup and p laced in the taskbar. I[...]

99 Emergency Agent Window Setup Window Network Port Indicates the po rt which the Emergency Agent uses to lis ten for incoming events. This number shou ld be change d to the same number as is set in the Emer gency Port in Network Settings on t he DVR. Save Directory Sets the lo cation th at reco rded video f ootage is saved to. Notice Options Confi[...]

100 Add Items to Alarm Confirm List 1. From the Optio n menu, click Set up. 2. Type the des ired text in the box below the A larm Confirmation List. NOTE: The items in the A larm Confirmati on List will be available on a lis t under Status Set ting in main Em ergency Agent sc reen. 3. Click Add. 4. Click OK to save c hanges and close the window.[...]

101 Search Alarm Window Export Quality It may be necessary to reduce the overall siz e of an .AVI file; for example, to em ail to someone. .AVI file sizes can be reduced by re ducing the imag e quality. However, r educing the im age quality causes the .AVI v ideo to appear more pixilated. When size is not an issue, setti ng quality t o 100 is highl[...]

102 REMOTE SOFTWARE OVERVIEW The DVR was specifically designed to be fully op erated and maintain ed remotely. It connec ts using the stand ard TCP/IP protocol thorough connecti on types such as DSL, Cabl e Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software al lows you to view live v ideo, search throu gh archived vid eo, expo[...]

103 Remote Client Minimum Requirements Intel® Pentium® IV 1.4 Ghz or equiv alent 512MB System Memory DirectX 9 or higher 32 MB Video Card Internet or LAN Conn ection (56K, DS L, Cable Modem, T1, ISDN, etc.) TCP/IP installed Microsoft® Windo ws® 2000 or XP Operating Sy stem 1024 x 768 dis play resolution 16 Bit color depth or better Remote Clien[...]

104 Create a New Remote Connection 1. Select Start > Programs > Surv eillix > Remote > Surve illix Remote Center. Th e Surveillix Remote S oftware opens and the Local Connection wind ow opens. 2. Click New to open the Site Info window. 3. Select the S ite Type and ent er a Site Name. The S ite Name will be the name display ed inside th [...]

105 Configuring the DVR In or der to access the DVR re motely, the DVR Server must be setup to a llow remote connections . Time Out Value Specifies a value (in seco nds) to wait for a signal from the Surveillix Remote Client. If a signal is not received by that time, the conn ection is dropped. Center Port Used to transfer the connectio n data. Ima[...]

106 DIGITAL VERIFIER OVERVIEW .J PG images and .AVI video fi les that are ex ported from the Digit al Video Recorder ar e automatically e mbedded with a digi tal signature. Digit al Signatures are a way to verify the authenticity of t he images to ens ure that they have not been t ampered wi th or edited in any way. Inc luded on the Software Instal[...]

107 BACKUP VIEWER OVERVIEW The Backup Viewer allows you t o play back the ex ported video in its proprietary forma t. Video saved in this format is ex treme ly difficult to tamp er with and therefor e is the ideal s olution when law en forcement and the le gal department are involved. This video cannot be read by any o ther viewer. The Backup View [...]

108 Loading Video from DV D or Hard Drive 1. Open the Back up Viewer program: S tart > Programs > Surveillix > Backup View er > Backup Viewer. 2. Click the Open b utton. The Total B ackup Search windo w will open. 3. For Clip back up files, expand Clip a nd select the des ired drive. For Backup files, expand Backup and s elect the desi [...]

109 SCS OVERVIEW SCS s oftware is Network DVR Mana gement Software; a powerful utility t hat allows 100 or more DVR units to be c ontrolled using o ne computer. This s oftware allows you to view liv e video, searc h saved video, edit and configure setu p on each DVR, and import ma ps of buildings an d other locations . The SCS software was spec ifi[...]

110 NOTES:[...]

111 APPENDIX: SPECIFICATIONS[...]

112[...]

113 DVR SPECIFICATIONS 8 16 CPU Intel® Celeron 3.2+ GHz CPU Storage (Hard Drive) 250 GB Standard / Virtually Unlimited Stora ge Potential Storage MAX Up to 4 HDD with DVD±RW Operating System Microsoft® Windows ® XP Embedded Viewing Rate NTSC Max 480 FPS PAL Max 480 FPS Recording Rate NTSC 60 PPS – Max 60 PPS / 120 PPS – Max 120 PPS / 240 PP[...]

114 NOTES:[...]

115 EVR SPECIFICATIONS 8 16 32 CPU Intel® 3.2+ GHz CPU Storage (Hard Drive) 250 GB Standard / Virtually Unlimited Stora ge Potential Storage MAX Up to 8 HDD with DVD±RW Operating System Microsoft® Windows ® XP Embedded Viewing Rate NTSC Max 480 FPS PAL Max 480 FPS Recording Rate NTSC 120 PPS – Max 120 PPS / 240 PPS – Max 240 FPS / 480 PPS ?[...]

116 NOTES:[...]

117 HVR SPECIFICATIONS 8 16 32 CPU Intel® Dual Core 3 .4Ghz CPU Storage (Hard Drive) 250 GB Standard / Virtually Unlimited Stora ge Potential Storage MAX Up to 8 HDD with DVD±RW Operating System Microsoft® Windows ® XP Embedded Viewing Rate NTSC Max 480 FPS PAL Max 480 FPS Recording Rate NTSC x240 – Max 240 P PS / x480 – Max 480 PPS PAL x24[...]