Toshiba P855 manuel d'utilisation

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165

Aller à la page of

Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Toshiba P855. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Toshiba P855 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Toshiba P855 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Toshiba P855 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Toshiba P855
- nom du fabricant et année de fabrication Toshiba P855
- instructions d'utilisation, de réglage et d’entretien de l'équipement Toshiba P855
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Toshiba P855 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Toshiba P855 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Toshiba en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Toshiba P855, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Toshiba P855, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Toshiba P855. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    User's Manual Satellite P850/P855[...]

  • Page 2

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice ..........................................................................[...]

  • Page 3

    Wireless communications .................................................................. 4-30 LAN ....................................................................................................... 4-33 Battery .................................................................................................. 4-34 Additional memory module ....[...]

  • Page 4

    User's Manual iv[...]

  • Page 5

    Chapter 1 TOSHIBA Legal, Regulatory and Safety This chapter states the Legal, regulatory and safety information applicable to TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permissi[...]

  • Page 6

    Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft, Inc. SRS and SR[...]

  • Page 7

    Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is l[...]

  • Page 8

    telecommunication accessories and the Low Voltage Directive 2006/95/EC for the supplied power adapter. Furthermore the product complies with the Ecodesign Directive 2009/125/EC (ErP) and its related implementing measures. This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standar[...]

  • Page 9

    VCCI Class B Information この装置は、クラスB情報技術装置です。この装置は、家庭環境で使 用することを目的としていますが、この装置がラジオやテレビジョン 受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従って正しい?[...]

  • Page 10

    Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006[...]

  • Page 11

    Battery is a consumption product, since the battery time depends on the usage of your computer. If the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure. Following information is only for India: The use of this symbol indicates that this product may not be treated as household [...]

  • Page 12

    ------------------------ /*===================================================== Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copy[...]

  • Page 13

    ---------------------------------- /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following con[...]

  • Page 14

    USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available vers[...]

  • Page 15

    Disposing of the computer and the computer's batteries Discard this computer in accordance with applicable laws and regulations. For further information, contact your local government. This computer contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace t[...]

  • Page 16

    Blu-ray™ Writer drive BDXL™ TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F, Bldg. No.102, Digital empire2, 486 Sin-dong, Yeongtong-gu, Suwon-si, Gyeonggi-do, Korea, 443-734 3. Pioneer Digital Design. Blu-ray™ Combo drive Blu-ray™ Writer drive Blu-ray™ Writer drive BDXL™ SERIAL NO. MANUFACTURED: CLASS 1 LASER PRODUCT LASER KLAS[...]

  • Page 17

    Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer [...]

  • Page 18

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm r[...]

  • Page 19

    Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/ n), as defined and approved by the I[...]

  • Page 20

    Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless products however is far much less than the electromagnetic energy emitted by wireless dev[...]

  • Page 21

    Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area within a radius of 20 k[...]

  • Page 22

    Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, close[...]

  • Page 23

    designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits. Nevertheless, the Wireless devi[...]

  • Page 24

    Using this equipment in Japan In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1. Important notice The frequency bandwidth of this equipmen[...]

  • Page 25

    4. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of [...]

  • Page 26

    Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Korea Latvia Liechtenstein Lithuania Luxemburg Malta Monaco Netherlands Norway Philippines Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland UK USA Legal Footnotes Non-a[...]

  • Page 27

    CPU performance may also vary from specifications due to design configuration. Under some conditions, your computer product may automatically shut- down. This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions. To avoid risk of lost data, always make back-up copi[...]

  • Page 28

    Computers configured with a 64-bit operating system can address 4 GB or more of system memory. Battery Life Battery life may vary considerably depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components. Publis[...]

  • Page 29

    Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum[...]

  • Page 30

    Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and [...]

  • Page 31

    Click Tap the Touch Pad or click the left Touch Pad control button once. Left click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or clic[...]

  • Page 32

    Use a virus-check program and make sure it is updated regularly. Never format storage media without checking its content - formatting destroys all stored data. It is a good idea to periodically back up the internal Hard Disk Drive or other main storage device to external media. General storage media is not durable or stable over long periods of tim[...]

  • Page 33

    When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched. As a g[...]

  • Page 34

    2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the left of the computer. Figure 2-3 Connecting the DC output plug to the computer 1 2 1. DC IN 19V jack 2. DC output plug 3. Plug the power cord into a live wall outlet - the DC IN/Battery indicator on the front of the computer should glow. Opening the display The display panel [...]

  • Page 35

    Do not close the display panel with pens or any other objects left in between the display panel and the keyboard. When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display pa[...]

  • Page 36

    When it is displayed, be sure to read the License Terms carefully. Getting to know the Start screen The Windows 8 Start screen provides you a new and easy way to access your favorite things, such as apps, websites and contacts. By pointing the mouse pointer to the lower-right (or upper-right) corner of your screen, you will find a list of charms wi[...]

  • Page 37

    Restarting the computer Certain conditions require that you reset the computer, for example if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: In the Settings charm, click Power and then select Restart [...]

  • Page 38

    When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options (to access it, click Desktop -> Desktop Assist (in taskbar) -> Control Panel -> System and Security -> Power Options ). To restore the operation of the computer from Sleep Mode, press and hold the power button or any key[...]

  • Page 39

    Sleep Mode limitations Sleep Mode will not function under the following conditions: Power is turned back on immediately after shutting down. Memory circuits are exposed to static electricity or electrical noise. Hibernation Mode The Hibernation Mode feature saves the contents of memory to the Hard Disk Drive when the computer is turned off so that,[...]

  • Page 40

    1. Click Desktop -> Desktop Assist (in taskbar) -> Control Panel -> System and Security -> Power Options . 2. Click Choose what the power button does or Choose what closing the lid does . 3. Click Change settings that are currently unavailable . 4. Select the Hibernate check box from Shutdown settings. 5. Click the Save changes button. [...]

  • Page 41

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section. Please handle your computer carefully [...]

  • Page 42

    Keep foreign metal objects, such as screws, staples and paper clips, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. DC IN/Battery indicator The DC IN/Battery indicator shows the condition of the DC IN and the battery's charge - white indicat[...]

  • Page 43

    Figure 3-2 The left side of the computer 5 1 2 3 4 1. Security lock slot 4. Universal Serial Bus (USB 3.0) port 2. DC IN 19V jack 5. Optical disc drive 3. LAN jack Product appearance depends on the model you purchased. Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to det[...]

  • Page 44

    USB 3.0 port(s) may work as USB 2.0 port(s) when operating in USB Legacy Emulation mode. Keep foreign metal objects, such as screws, staples and paper clips, out of the USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Optical disc drive The computer may be configured [...]

  • Page 45

    Universal Serial Bus (USB 3.0) port Two Universal Serial Bus ports, which comply to the USB 3.0 standard, are provided on the right side of the computer. The USB 3.0 port is compliant with USB 3.0 standard and backward compatible with USB 2.0 devices. The port with the icon has Sleep and Charge function. Please note that it is not possible to confi[...]

  • Page 46

    Back The following figure shows the computer’s back. Figure 3-4 The back of the computer 1 1. Battery pack Product appearance depends on the model you purchased. Battery pack The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the [...]

  • Page 47

    Battery release latch Slide and hold this latch into its "Unlock" position in order to release the battery pack for removal. For more detailed information on removing the battery pack please refer to the Battery section. Memory module slot The memory module slot allows for the installation, replacement and removal of additional memory mod[...]

  • Page 48

    Figure 3-6 The front of the computer with the display panel open 7 8 1 1 13 10 9 16 1 1 1 10 8 12 2 3 4 5 6 17 8 14 15 1 7 1. Wireless communication antennas (not shown)* 10. Display hinge 2. Microphone* 11. Stereo speakers 3. Face tracking Infrared transmitter* 12. Keyboard 4. Web Camera LED* 13. Fingerprint Sensor* 5. Web Camera* 14. LCD Sensor s[...]

  • Page 49

    Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool. Enables the transmission of video and use of video chat via the internet using specialized applications. Some models are equipped with a Web Camera. Do not point[...]

  • Page 50

    LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power On/Off feature as appropriate. For example, when you close the display panel the computer enters Hibernation Mode and shuts itself down and then, when you next open the display, the computer will automatically start up and return you[...]

  • Page 51

    Fingerprint Sensor This sensor enables you to enroll and recognize a fingerprint. For detailed information on Fingerprint Sensor, refer to Using the Fingerprint Sensor . Some models are equipped with a Fingerprint Sensor. Touch Pad ON/OFF indicator Double tapping this indicator to enable/disable the Touch Pad. It also shows the status of the Touch [...]

  • Page 52

    Refer to the Using the Remote Controller section in this chapter for information on how to use the remote controller as well as how to install or replace its battery. Figure 3-7 Remote controller 5 4 2 3 9 8 12 14 17 16 19 25 22 6 7 1 10 1 1 13 15 18 20 21 23 24 1. Power 8. Red Button 14. Channel/Page Control 20. Pause 2. Start 9. Green Button 15. [...]

  • Page 53

    Start TV tuner model: TV Application button.When you press Media Center Green button, TV application ArcSoft TV 5.0 is invokedNo TV tuner model: TOSHIBA VIDEO player button. When you press Media Center Green button, “TOSHIBA VIDEO player” is invoked � Teletext Starts or terminates the Teletext mode. Recorded TV Allows you to switch to the Rec[...]

  • Page 54

    Record Records the selected television program and stores it on your hard disk drive. Pause Pauses an audio or video track, and live or recorded TV programs. Stop Stops the media currently playing. Volume Control Increases or decreases the volume while watching TV, viewing DVD's or replaying CD's. Play Plays the selected media. FWD (Fast [...]

  • Page 55

    The appearance of the provided Remote Controller may vary depending on the model you purchased. Even if the remote controller is within the effective range as described above, it may malfunction or not work correctly in the following cases. When an obstacle stands between the infrared receiver window of your computer and the Remote Controller. When[...]

  • Page 56

    doctor. Do not touch the battery fluid on instruments or devices with bare hands. Wipe off with a cloth or paper towel. When the battery shipped with the Remote Controller is discharged, replace it with commercially available CR2032 battery. Other types of battery should not be used. Installing and replacing the battery 1. Open the battery cover on[...]

  • Page 57

    Hard Disk Drive or Solid State Drive The size of the hard disk drive varies depending on the model. To check which type of HDD/SSD is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist (in taskbar) -> Support & Recovery -> PC Diagnostic Tool . Please note that part of the hard disk[...]

  • Page 58

    Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time. Therefore, soft[...]

  • Page 59

    For more information about the NVIDIA Control Panal system, please refer to the NVIDIA Control Panel Help. To access it, click Help from the main menu and then select NVIDIA Control Panel Help . On Optimus models, two kinds of Display Drivers are installed: “Intel® HD Graphics Driver” and “NVIDIA Graphics Driver XXX.XX”. Do not uninstall t[...]

  • Page 60

    The LED in the table below refers to the DC IN/Battery indicator. Power on Power off (no operation) AC adaptor connected Battery fully charged • Operates • No charge • LED: white • No charge • LED: white Battery partially charged or no charge • Operates • Charge • LED: amber • Quick charge • LED: amber AC adaptor not connected R[...]

  • Page 61

    White Indicates the AC adaptor is connected and the battery is fully charged. No light Under any other conditions, the indicator does not light. If the battery pack becomes too hot while it is being charged, the charge will stop and the DC IN/Battery indicator will go out. When the battery pack's temperature falls to a normal range, charging w[...]

  • Page 62

    Conditions Ambient temperature Relative humidity Wet-bulb temperature 29°C maximum Conditions Altitude (from sea level) Operating -60 to 3,000 meters Non-operating -60 to 10,000 meters maximum Power Requirements AC adaptor 100-240V AC 50 or 60 Hz (cycles per second) Computer 19V DC External RGB monitor port pin assignment 6 10 1 5 15 1 1 Pin Signa[...]

  • Page 63

    Pin Signal Name Description I/O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I/O (I): Input to computer I/O (O): Output from computer AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards fo[...]

  • Page 64

    For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, th[...]

  • Page 65

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be p[...]

  • Page 66

    CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. NUM LOCK When the NUM LOCK indicator glows, you can use the number keys on the keyboard for number entry. Function key The function keys (F1~F12) are the twelve keys at the top of your keyboard. The FN key is used in combination with other keys to form sof[...]

  • Page 67

    Special function mode Standard F1- F12 mode Function F8 FN + F8 Moves media forward. F9 FN + F9 Decreases the computer's volume. F10 FN + F10 Increases the computer's volume. F11 FN + F11 Turns the sound on or off. F12 FN + F12 Turns the Airplane mode on or off. FN + 1 FN + 1 Reduces the icon size on the desktop or the font sizes within o[...]

  • Page 68

    2. Using the numeric keypad, type the ASCII code of the character you require. 3. Release ALT - the ASCII character will appear on the display screen. Using the Fingerprint Sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints. By enrolling the ID and password onto the fingerprint authenti[...]

  • Page 69

    Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions may cause fingerprint reading to fail. TCheck the center of the fingerprint whorl before swiping and then ensure this is swiped along the center line o[...]

  • Page 70

    Enroll two or more fingers. Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers. Check the condition of your finger - any conditions which have changed since enrollment, such as injury, rough skin, and extremely dry, wet, soiled, dirty, oily, soaked or swollen fingers, may lower the recognition succes[...]

  • Page 71

    In use, the fingerprint authentication system will use the same username and password as defined within the Windows operating system. If no Windows password has been configured, you must do this before starting the fingerprint registration process. This sensor has the memory space for at least twenty fingerprint patterns. You might be able to regis[...]

  • Page 72

    2. In the Fingerprint Enroll window, it enables you to delete the fingerprint data for the currently logged in user. Click an enrolled finger you want to delete. "Do you want to delete?" message box will appear on the screen and then click OK . If you want to delete other fingerprints, repeat this step. If only one fingerprint is register[...]

  • Page 73

    Fingerprint Pre-Boot authentication and Single Sign- On feature Overview about Fingerprint Pre-Boot authentication The fingerprint authentication system can be used to replace the keyboard based User Password authentication system when booting up. If you do not want to use the fingerprint authentication system for password authentication when booti[...]

  • Page 74

    Single Sign-On feature. You should check that your fingerprint is enrolled before configuring the settings. 1. Logon as Administrator (means a user has administrator privileges). 2. In the TOSHIBA Fingerprint Utility main menu, click Run As Administrator . 3. User Account Control window is displayed. Click Yes . 4. Swipe your finger across the fing[...]

  • Page 75

    Blu-ray™ Writer drive BDXL™ In addition to the above formats, Blu-ray™ Writer drive BDXL™ supports BD-R TL, BD-R QL and BD-RE TL. Some types and formats of DVD-R DL and DVD+R DL discs may be unreadable. Using optical disc drives The full-size drive provides high-performance execution of disc based programs. You can run either 12 cm (4.72&qu[...]

  • Page 76

    3. Lay the disc, label side up, in the disc tray. Figure 4-7 Inserting a disc 1 1. Laser lens When the disc tray is fully opened, the edge of the computer will cover the disc tray slightly. Therefore, you will need to turn the disc at an angle when you place it in the disc tray. After seating the disc, however, make sure it lies flat. Do not touch [...]

  • Page 77

    When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open. 2. The disc extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the disc. 3. Push the center of the disc tray to close it. Press gently until it locks into place. How to remove di[...]

  • Page 78

    Blu-ray™ discs BD-R, BD-R DL, BD-R TL and BD-R QL discs can be written only once. The recorded data cannot be erased or changed. BD-RE, BD-RE DL and BD-RE TL discs can be recorded more than once. Writing discs You can use the DVD Super Multi drive or Blu-ray™ Combo drive to write data to either CD-R, CD-RW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD +[...]

  • Page 79

    problems with hardware devices. In view of this, it is good practice to make two or more copies of important data, in case of any undesired change or loss of the recorded contents. Before writing or rewriting Based on TOSHIBA's limited compatibility testing, we suggest the following manufacturers of disc media, however, it must be noted that d[...]

  • Page 80

    DVD-RAM: (DVD Super Multi drive only) DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or Version 2.2 Panasonic Corporation (for 3x and 5x speed media) Hitachi Maxell, Ltd. (for 3x and 5x speed media) BD-R: Panasonic Corporation BD-R DL: Panasonic Corporation BD-RE: Panasonic Corporation BD-RE DL: Panasonic Corporation BD-R TL: TDK.[...]

  • Page 81

    Do not perform any of the following actions: Change users in the Operating Systems. Operate the computer for any other function, including such tasks as using a mouse or Touch Pad, or closing/opening the display panel. Start a communication application. Apply impact or vibration to the computer. Install, remove or connect external devices, includin[...]

  • Page 82

    Do not playback video while watching or recording television programs using other applications. Doing so may cause video playback or television program recording errors. In addition, if prescheduled recording starts during video playback it may cause video playback or television program recording errors. Please view video during times when there is[...]

  • Page 83

    When viewing video on an external display or TV, change the display device before playing. Video can be played only on internal LCD displays or external displays. In Clone mode (Dual View), TOSHIBA VIDEO PLAYER may not function properly. Do not change the screen resolution while running the TOSHIBA VIDEO PLAYER. Do not change the display device whi[...]

  • Page 84

    Close all other applications before playing back video. Do not open any other applications or carry out any other operations during video playback. Do not switch to Hibernation or Sleep Mode when running the TOSHIBA Blu-ray Disc Player. Because Blu-ray Disc™ playback operates according to programs built into the content, operation methods, operat[...]

  • Page 85

    This software can only playback MPEG2, MP4 and WTV files created by the preinstalled applications on the same computer. Playback may not function properly if you use the files other than these types. Starting TOSHIBA Blu-ray Disc Player Use the following procedure to start TOSHIBA Blu-ray Disc Player. Insert a Blu-ray™ Movie Disc in the optical d[...]

  • Page 86

    Due to the possibility of impact on vision development, viewers of 3D video images should be aged 6 or older. Children and teenagers may be more susceptible to health issues associated with viewing in 3D and should be closely supervised to avoid prolonged viewing without rest. Avoid use of the 3D function when under the influence of alcohol. Please[...]

  • Page 87

    You may experience some time lag if you perform any of the following operations when the “Video Display Window” is at full-screen size. Bring up windows such as [Right-Click Menu], [Settings Window], [Title/Chapter Search], [File Select] or [Error Message]. Operate on Windows Operate on other applications Please make sure AC adapter is used whe[...]

  • Page 88

    The 2Dto3D conversion function uses TOSHIBA's original algorithm to apply a 3D effect to your own 2D videos. However, note that this function does not provide the same video content as a video originally provided in 3D, and does not create a new video in the 3D format but only plays 2D videos in a 3D like mode. The picture generated by 2Dto3D [...]

  • Page 89

    3D video content can only be displayed on an external display connected using HDMI "with 3D". 3D Settings can be changed on the "Settings" Screen, but the default settings are highly recommended. Changing the settings may cause the 3D stereoscopic effect to become stronger, which in turn may cause eye fatigue. The 3D effect diff[...]

  • Page 90

    Do not cover the Web Camera when watching 3D videos. Do not dim the lights in room when using the Glasses-Free 3D Function. The Glasses-Free 3D Function will not be working when moving beyond the range of the Face Tracking. Glasses-free 3D function will work with only one of the applications that support this function at the same time (e.g. when ru[...]

  • Page 91

    Starting the X-Tune Utility Use the following procedure to start the X-Tune utility. Click Desktop -> Desktop Assist (in taskbar) -> All Programs -> SuperD X-Tune -> X-Tune to start the X-Tune utility. Operating the X-Tune Utility To operate the X-Tune utility, follow the steps as described below: 1. Select the language and optimization[...]

  • Page 92

    Game is not displayed with glasses-free 3D mode while running TOSHIBA Blu-ray Disc™ Player with glasses-free 3D mode or running TOSHIBA Web Camera application. The performance of the game will be decreased when playing game with glasses-free 3D mode. If the performance of the game is decreased dramatically, please decrease the quality of image of[...]

  • Page 93

    NVIDIA ® 3DTV Play Only some models are supported with NIVDIA ® 3DTV Play function. When a television is connected to HDMI port and the television is supporting 3D feature, the NVIDIA ® 3DTV Play feature may be enabled through the following procedure. Before setting up the NVIDIA ® 3DTV Play feature, please ensure the Internet setup is complete[...]

  • Page 94

    When you want to play game with 3D mode, please set the resolution and refresh rates at the game side. To watch 3D video at TOSHIBA Blu-ray Disc™ Player, the following operation is required before playing contents. 1. Click Desktop -> Desktop Assist (in taskbar) -> Control Panel -> Hardware and Sound -> NVIDIA Control Panel . 2. Click[...]

  • Page 95

    radio technology that complies with the IEEE802.11 Wireless LAN standard. Frequency Channel Selection of 5GHz for IEEE 802.11a or/and IEEE802.11n Frequency Channel Selection of 2.4GHz for IEEE 802.11b/g or/and IEEE802.11n Roaming over multiple channels Card power management Wired Equivalent Privacy (WEP) data encryption based on an 128-bit encrypti[...]

  • Page 96

    Compatibility IEEE 802.11 Standard for Wireless LANs Wi-Fi (Wireless Fidelity) certified by the Wi- Fi Alliance. The "Wi-Fi CERTIFIED" logo is a certification mark of the Wi-Fi Alliance. Network Operating System Microsoft Windows Networking Media Access Protocol CSMA/CA (Collision Avoidance) with Acknowledgment (ACK) Radio Characteristics[...]

  • Page 97

    Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2.4GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each othe[...]

  • Page 98

    If you are using Fast Ethernet LAN (100 megabits per second, 100BASE- TX), be sure to connect with a CAT5 cable or higher. You cannot use a CAT3 cable. If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you can connect with a CAT3 or higher cable. Connecting the LAN cable To connect the LAN cable, follow the steps as detailed below: [...]

  • Page 99

    Battery pack When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the main battery. You can purchase additional battery packs for extended use of the computer away from an AC power source although you should not change the battery pack while the AC ad[...]

  • Page 100

    Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius. Otherwise, the electrolyte solution might leak, battery pack performance might deteriorate and the battery life might be shortened. Never install or remove the battery pack without first turning off the power and disconnecting the AC adaptor. Never remove the b[...]

  • Page 101

    Please be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer - if you make heavy use of external devices for example, the battery might scarcely charge at all during operation. Battery charging notice The battery may not begin charging immediate[...]

  • Page 102

    With repeated discharges and recharges, the battery's capacity will gradually decrease. In view of this it will be noted that an often used, older battery will not operate for as long as a new battery even when both are fully charged. Maximizing battery operating time A battery's usefulness depends on how long it can supply power on a sin[...]

  • Page 103

    Extending battery life To maximize the life of your battery packs: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps as detailed below. 1. Turn off the computer's power. 2. Disconnect the AC adaptor and turn on the comput[...]

  • Page 104

    In Hibernation Mode, data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed. Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries. Removing the battery pack To remove a [...]

  • Page 105

    Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries. 1. Insert the battery pack as far as it will go into the computer. 2. Ensure that the battery pack is securely in place and the battery lock is in its locked position.[...]

  • Page 106

    Installing a memory module To install a memory module, follow the steps as detailed below: 1. Click Power in the Settings charm, and then click Shut down while holding down the SHIFT key - ensure that the Power indicator is off. 2. Remove the AC adaptor and all cables and peripherals connected to the computer. 3. Close the display panel. 4. Turn th[...]

  • Page 107

    7. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 4-14 Seating the memory module 3 2 1 1. Notch 3. Slot A 2. Slot B Product appearance depends on the model you purchased. Never allo[...]

  • Page 108

    8. Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. Figure 4-15 Seating the memory module cover 2 1 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. 9. Install the battery pack - refer to Replacing the battery pack section, if[...]

  • Page 109

    8. Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them. Do not touch the connectors on t[...]

  • Page 110

    Please note that an adaptor is required to use miniSD/microSD Card. Please note that not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions. Figure 4-17 Examples of memory media Secure Digital (SD) Ca[...]

  • Page 111

    SDXC 64GB Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards. If you reformat a memory card, be sure to reformat [...]

  • Page 112

    Set the write-protect switch to the lock position, if you do not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: 1. Turn the memory media so that the contacts (metal areas) are face down. 2. Insert the memory media i[...]

  • Page 113

    Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer could become unstable or data in the memory media could be lost. Do not remove only the miniSD/microSD Card while leaving the adaptor in the Memory media slot. External monitor An external analog monitor can be connected to the External RGB monitor port [...]

  • Page 114

    HDMI Device An HDMI display device can be connected to the HDMI out port on the computer. To connect the HDMI display device, follow the steps as detailed below: As the port operation of all HDMI (High-Definition Multimedia Interface) display devices have not been confirmed, some HDMI display devices may not function properly. Connecting the HDMI o[...]

  • Page 115

    3. To use the internal speakers on your computer, select Speakers . To use the television or the external monitor that you have connected to the computer, select a different playback device. 4. Click the Set Default button if it is available. 5. Click OK to close the Sound dialog. Settings for display video on HDMI To view video on the HDMI display[...]

  • Page 116

    Use the TV remote control to launch, operate and close applications on your computer. Turn on the TV when the HDMI output is selected using the function key. Switch the video output (HDMI or LCD) when executing certain desktop icons. Enable/Disable the REGZA Link (PC Control) function on the computer. TV Tuner Use the ArcSoft TV 5.0 to watch TV pro[...]

  • Page 117

    Connecting the coaxial cable When lightning occurs, do not touch the antenna line. This may cause an electric shock. If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna, you should operate your computer using AC power mode. The AC adaptor offers some protection against (but does not entir[...]

  • Page 118

    Figure 4-22 Security lock 1 2 1. Security lock slot 2. Security lock Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Memory[...]

  • Page 119

    Microphone Level Follow the steps below to change the microphone recording level. 1. Right click on the speaker icon on the Taskbar, and select Recording devices from the sub menu. 2. Select Microphone , and click Properties . 3. On the Levels tab move the Microphone slider to increase or decrease the microphone volume level. If you feel the microp[...]

  • Page 120

    When audio power management is disabled, the button is black and concave. Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction. Default Format You can change the sample rate and bit depth of sound. Video mode Video mode settings are configured via the Screen Reso[...]

  • Page 121

    Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before mo[...]

  • Page 122

    Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refe[...]

  • Page 123

    TOSHIBA Fingerprint Utility This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints which can then be linked to a username and password in order to remove the need to input these details from the keyboard. Just by swiping an enrolled finger against the fingerprint sensor, the following functions wi[...]

  • Page 124

    TOSHIBA Media Player by sMedio TrueLink+ This software is a multimedia player which can be used to play back video, music and photo. TOSHIBA Media Player can play back contents on a local library/home network/SkyDrive. To access it, click the Media Player icon on the Start screen. For details, please refer to the Tutorial. TOSHIBA Function Key This[...]

  • Page 125

    TOSHIBA Resolution+ Plug-in for Windows Media Player The plug-in lets you upconverts wmv and mp4 videos on Windows Media Player. For more information, please refer to the TOSHIBA Resolution+ Plug-in for Windows Media Player Help. To access it, click Desktop -> Desktop Assist (in taskbar) -> Media & Entertainment -> TOSHIBA Resolution+ [...]

  • Page 126

    Display automatic power off *1 This feature automatically cuts off power to the computer's display panel when there is no keyboard input for a specified time, with power being restored the next time a key is pressed. This can be specified in the Power Options. HDD automatic power off *1 This feature automatically cuts off power to the hard dis[...]

  • Page 127

    Sleep Mode If you have to interrupt your work, you can use this feature to allow you to turn off power to the computer without exiting from your software. Data is maintained in the computer's main memory so that when you next turn on the power, you can continue working right where you left off. Hibernation Mode This feature lets you turn off t[...]

  • Page 128

    Set (button) Click this button to register a password. After a password is set, you will be prompted to enter it when you start the computer. After you set the password, a dialog box will be displayed asking whether you want to save it to a floppy diskette or other media. If you forget the password, you can open the password file on another compute[...]

  • Page 129

    When saving the HDD User Password shut down or restart the computer. If the computer is not shut down or restarted, the saved data may not be correctly reflected. For more information on shutting down or restarting the computer, refer to Turning on the power . Supervisor Password If you set a Supervisor Password, some functions might be restricted [...]

  • Page 130

    The settings or options explained here may vary depending on the model you purchased. After you changed the settings, a dialog box may appear to prompt you that the changes will take effect after the computer is restarted. Make sure to restart your computer immediately to apply these changes. Accessing TOSHIBA System Settings To run TOSHIBA System [...]

  • Page 131

    This function can be used for ports that support the Sleep and Charge function. The port with the icon ( ) has Sleep and Charge function. Move the slider to enable or disable this function. Enabled Enables the Sleep and Charge function. Then you can use this function to charge certain USB- compatible external devices such as mobile phones or portab[...]

  • Page 132

    Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function. Auto Mode (Defau[...]

  • Page 133

    Move the slider to enable or disable this function. Enabled Enables Sleep and Charge or Sleep and Music function under battery mode. Disabled Enables Sleep and Charge or Sleep and Music only when the AC adaptor is connected. Lower limit of remaining battery life Specifies the lower limit of remaining battery life by moving the slider bar. If the re[...]

  • Page 134

    System LCD Only Selects the internal LCD, even if an external monitor is connected. Boot This tab allows you to modify the boot settings. Boot Priority Options This option allows you to set the priority for booting the computer. Click the Up and Down buttons to adjust the priority. To change the boot drive, follow the steps below. 1. Hold down F12 [...]

  • Page 135

    The Panel Open - Power On feature is supported with some models. Keyboard This tab allows you to set conditions for the Keyboard. Function Keys Mode This feature allows you to configure the Function Keys Mode. Please refer to the Function key section for more information about function key. Special function mode Press the function key by itself to [...]

  • Page 136

    SATA This tab allows you to set conditions for SATA. SATA Interface setting This feature allows you to set SATA interface setting. Performance Let HDD/SSD work with maximum performance. Battery life Let HDD/SSD work with battery life mode. If this setting is selected, this caused performance down. LAN Wake-up on LAN This feature lets the computer&a[...]

  • Page 137

    Enabled The ODD tray automatically locks if vibration or shock is detected when your computer is powered by battery pack. Disabled Disables ODD tray lock function. Set the lock time for ODD tray Sets a period of time. When vibration or shock stops, the ODD tray unlocks after this period of time. This setting is only available when the ODD tray lock[...]

  • Page 138

    3. Select an artist icon or album icon for playback. 4. Click a music file to playback. The steps for playing a photo file on a local library: 1. Click My Local Library on the Start Page of TOSHIBA Media Player. 2. Click Photos in the upper-left corner of the screen. 3. Select a folder icon or date icon for playback. 4. Click a photo file to playba[...]

  • Page 139

    Panel . Doing so will automatically delete all collected information from the HDD. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA's standard limited warranty terms and limitations apply. Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Hea[...]

  • Page 140

    HDD Protection cannot be used in models that are equipped with SSD. When vibration is detected, a notification will be displayed on the screen, and the icon in the Taskbar will change to the protection state. This message is displayed until the OK button is pressed or 30 seconds pass. When vibration subsides, the icon returns to the normal state. S[...]

  • Page 141

    However, when the computer is used in a mobile environment or in other unstable conditions, setting the detection level to 3 could result in frequent execution of HDD Protection, which will slow down Hard Disk Drive reading and writing. Set a lower detection level when the speed of Hard Disk Drive reading and writing is a priority. Different detect[...]

  • Page 142

    The following items will be described in this section: Creating Recovery Media Restoring the pre-installed software from your created Recovery Media Restoring the pre-installed software from the Recovery Hard Disk Drive Creating Recovery Media This section describes how to create Recovery Media. Be sure to connect the AC adaptor when you create Rec[...]

  • Page 143

    2. Turn on your computer and allow it to load the Windows operating system from the Hard Disk Drive as normal. 3. Insert the first blank disc into the optical disc drive tray, or Insert the USB Flash Memory into one available USB port. 4. Click Desktop -> Desktop Assist (in taskbar) -> Support & Recovery -> Recovery Media Creator . 5. [...]

  • Page 144

    If your computer does not load the Boot menu, please refer to the Troubleshooting section. TOSHIBA Media Player by sMedio TrueLink+ application is not included in the setup files above but can be downloaded from Windows Store. If you have previously chosen to remove the recovery partition and are trying to create "Recovery Media", you wil[...]

  • Page 145

    If your computer does not load the Recovery options, please refer to the Troubleshooting section. You can also perform the restoration through PC settings in the operating system: 1. Click the Settings charm and click Changing PC settings . 2. Click General under PC settings. 3. Select the options you desired and follow the on-screen instructions. [...]

  • Page 146

    Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place. Problem s[...]

  • Page 147

    Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this[...]

  • Page 148

    Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripheral[...]

  • Page 149

    The computer will not load advanced options during startup By holding down one of the following keys during startup, your computer will load advanced options as shown below. Key Advanced option F2 BIOS utility F12 Boot menu 0(zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, follow the [...]

  • Page 150

    Problem Procedure Computer shuts down automatically. Leave the computer off until it reaches room temperature. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check [...]

  • Page 151

    Problem Procedure Battery doesn’t charge when the AC adaptor is attached If the battery is completely discharged, it will not begin charging immediately, in these instances you should wait a few minutes before trying again. If the battery still does not charge, you should check that the power outlet the AC adaptor is connected to its supplying po[...]

  • Page 152

    Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost. The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps: 1. Press and hold the F2 key, and then turn on the computer. Release the F2 key one second after the compu[...]

  • Page 153

    Problem Procedure Markings appear on the computer's display panel. These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner. In this latter[...]

  • Page 154

    Problem Procedure You cannot access a CD/DVD/Blu-ray Disc™ in the drive Make sure the drive’s disc tray is securely closed. Press gently until it clicks into place. Open the disc tray and make sure the disc is properly seated. It should lie flat with the label facing up. A foreign object in the disc tray could block laser light from reading the[...]

  • Page 155

    Touch Pad Problem Procedure The Touch Pad does not work. Check the Device Select settings. Click Desktop -> Desktop Assist (in taskbar) -> Control Panel -> Hardware and Sound -> Mouse . Pressing function keys to enable. On-screen pointer does not respond to pointing device operation In this instance the system might be busy - Try moving[...]

  • Page 156

    USB mouse Problem Procedure On-screen pointer does not respond to mouse operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure it is firmly attached. Double-clicking does not work In this instance, yo[...]

  • Page 157

    Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port in order to ensure it is firmly attached. Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation. Sleep and Cha[...]

  • Page 158

    Problem Procedure The battery depletes quickly even when I turned OFF the power of the computer. If Sleep and Charge function is enabled, the computer's battery will discharge during hibernation or when the computer is turned off. Connect the AC adaptor to the computer or disable the Sleep and Charge function. External devices connected to the[...]

  • Page 159

    Problem Procedure Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the computer - please refer to Sound System and Video mode for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve [...]

  • Page 160

    Problem Procedure No display Try adjusting the contrast and brightness controls on the external monitor. Press the function key in order to change the display priority and ensure that it is not set for the internal display only. Check to see if the external monitor is connected. When the external monitor is set as the primary display device in exte[...]

  • Page 161

    Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Operating Basics . Problem Procedure Cannot access Wireless LAN Make sure the computer's Wireless communication function is on. If problems persist, contact your LAN administrator. Bluetoo[...]

  • Page 162

    If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for curre[...]

  • Page 163

    Index A AC adaptor additional 4-54 connecting 2-3 DC IN 19V jack 3-3, 3-5 B Battery extending life 4-39 monitoring capacity 4-37 real time clock 3-17, 4-35 save mode 5-5 types 4-34 Battery pack replacing 4-39 Bluetooth problems 6-16 Boot Priority 5-13 C Cleaning the computer 4-56 Cooling vents 3-5–3-7 D DC IN indicator 3-2 DC IN/Battery indicator[...]

  • Page 164

    HDMI out port 3-5 Heat dispersal 4-57, 5-5 HW Setup accessing 5-9 Boot 5-13 display 5-12 general 5-9 keyboard 5-14 LAN 5-15 SATA 5-15 USB 5-14 window 5-9 K Keyboard problems 6-7 Windows special keys 4-3 L LAN cable types 4-33 connecting 4-34 problems 6-15 M Memory installing 4-42 removing 4-44 memory media card inserting 4-48 removing 4-48 Memory m[...]

  • Page 165

    USB device 6-11 USB mouse 6-11 Wireless LAN 6-16 R Recovery hard disk drive 5-23 Recovery Media 5-22, 5-24 Restarting the computer 2-8 S SD/SDHC/SDXC Card formatting 4-47 note 4-46 Security lock 4-53 Sleep Mode setting 2-8 System automatic 5-5 Sound system problems 6-13 T TOSHIBA Desktop Assist 5-1 TOSHIBA PC Diagnostic Tool 5-1 U USB device proble[...]