Toshiba TECRA R10 manuel d'utilisation

[CONFIDENTIAL] Toshiba Personal Computer TECRA R10 Maintenance Manual First edition September 2008 TOSHIBA CORPORATION File Number 960-708[...]

ii [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Copyright © 2008 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the inform ation contained herein. Toshiba Personal [...]

TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer TECRA R10. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field. SAF[...]

iv [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the TECRA R10 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic ope[...]

TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] v Conventions This manual uses the following formats to describe, identify, and highlight term s and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM[...]

vi [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Table of Contents Chapter 1 Hardware Overview 1.1 Features ................................................................................................................... ... 1-1 1.1 Features .................................................................................................[...]

TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] vii Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting ......................................................................................................... 2- 1 2.2 Troubleshooting Flowchart ........................................................................................ 2-3 2[...]

viii [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ................................................................................................... 3-1 3.2 Executing the Diagnostic Test ................................................................................... 3-4 3.3 Setti[...]

TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] ix 3.3 2 SETUP ..................................................................................................................... 3-81 Chapter 4 Replacement Procedures 4.1 Overview ................................................................................................................[...]

x [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 4.30 CAMERA MODULE/Antenna..............................................................................4-79 4.31 Hinge........................... ................ .......................................................................... .. 4-84 Appendices Appendix A Handling the LCD Module .[...]

[CONFIDENTIAL] Chapter 1 Hardware Overview[...]

1 Hardware Overview 1-ii [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)[...]

1 Hardware Overview TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-iii Chapter 1 Contents 1.1 Features................................................................................................................... ....1-1 1.2 System Unit Block Diagram .....................................................................................[...]

1 Hardware Overview 1-iv [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Figures Figure 1-1 Front of the computer ....................................................................................1- 6 Figure 1-2 System un it configuration..............................................................................1- 7 Figure 1-3 System un [...]

1.1 Features 1 Hardware Overview TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-1 1.1 Features The Toshiba TECRA R10 Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Sem iconductor (CMOS) technology extensively to provide compact size, minim um weight, low power usage and high reliability. This [...]

1 Hardware Overview 1.1 Features 1-2 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)  SSD Some models are equipped with a "Solid State Drive (SSD)" instead of a hard disk drive. • • • 64GB,128GB  USB FDD A 3.5-inch USB FDD accommodates 2HD (1.44MB) or 2DD (720KB) disks.  Optical Drive A DVD Super Multi drive (double l[...]

1.1 Features 1 Hardware Overview TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-3  Universal Serial Bus (USB2.0) Two USB ports are provided. The ports comply with the USB2.0 standard, which enables data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also supported.  eSATA/USB combo One eSATA/USB combo port, which com[...]

1 Hardware Overview 1.1 Features 1-4 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)  Docking interface port The docking interface port enables connection of an optional Express Port Replicator. It provides additional features as follows: • RJ45 LAN jack • External monitor port • DC IN 15V jack • Security lock slot • Universal Se[...]

1.1 Features 1 Hardware Overview TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-5  Web Camera Web Camera W eb Camera is a device that allows you to record video or take photographs with your computer. Enables the transmission of video and use of video chat via the internet using specialized applications. The effective pixel count for th[...]

1 Hardware Overview 1.1 Features The front of the computer is shown in figure 1-1. Figure 1-1 Front of the computer 1-6 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)[...]

1.1 Features 1 Hardware Overview The system unit configuration is shown in figure 1-2. Figure 1-2 System unit configuration TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-7[...]

1 Hardware Overview 1.2 System Unit Block Diagram 1.2 System Unit Block Diagram Figure 1-3 is a block diagram of the system unit. Figure 1-3 System unit block diagram 1-8 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)[...]

1.2 System Unit Block Diagram 1 Hardware Overview TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-9 The system unit is composed of the following m ajor components:  Microprocessor The Toshiba TECRA R10 computer is equipped with an Intel ® Core TM 2 Duo Processor. These processors incorporate a math co-processor, a 6MB L2 cache memor y. [...]

1 Hardware Overview 1.2 System Unit Block Diagram 1-10 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) • North Bridge Intel Cantiga GS Meorom Processor System Bus Supports PCI Express Based Graphics Interface System Memory supports :DDR2-667 ／ DDR2-800, 4GB m ax. DMI(Direct Media Interface: x4/x2, ASPM L0s, L1 states support) Power manage[...]

1.2 System Unit Block Diagram 1 Hardware Overview TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-11  Card controller (R5C833) • • • • - PCI Interface - SD/MMC, Memory Stick, xD card Controller  VGA Controller The PC comes in with one of the following two types: The internal graphics controller in North Bridge is used. nVIDIA [...]

1 Hardware Overview 1.2 System Unit Block Diagram 1-12 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)  Wireless LAN • One PCI Express Mini Card slot1 802.11a/b/g/n: Intel Shirley Peak 802.11a/b/g: Intel Shirley Peak • Supports Wireless Comm unication SW  Bluetooth • V2.1+EDR • USB interface connection • Built-in antenna  E[...]

1.2 System Unit Block Diagram 1 Hardware Overview TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-13  Sensor • Thermal Sensor: One ADM1032ARMZ chip is used. • Acceleration Sensor :LIS3L02A • Fingerprints sensor: Authen Tec maid[...]

1 Hardware Overview 1.3 3.5-inch Floppy Disk Drive (USB External) 1.3 3.5-inch Floppy Disk Drive (USB External) The 3.5-inch FDD is a thin, high-performance reliable drive that supports 720KB (formatted) 2DD and 1.44MB (formatted) 2HD disks. The FDD is shown in figure 1-4. The specifications for the FDD are listed in Table 1-1. Figure 1-4 3.5-inch [...]

1.4 2.5-inch Hard Disk Drive 1 Hardware Overview 1.4 2.5-inch Hard Disk Drive The removable HDD is a random access non-volatile storage device. It has a non-rem ovable 2.5-inch magnetic disk and mini-W inchester type magnetic heads. The computer supports an 80GB, 120GB, 160GB, 200GB, 250GB or 320GB. The HDD is shown in figure 1-5. Specifications ar[...]

1 Hardware Overview 1.4 2.5-inch Hard Disk Drive 1-16 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Table 1-2 2.5-inch HDD specifications Specifications FUJITSU Items G8BC0 0052 082 G8BC0 0052 122 G8BC0 0052 162 G8BC0 0052 252 G8BC0 0052 322 G8BC00 05N 160 G8BC00 05N 200 G8BC0005N 320 Outline Width (mm) 100.0 Dimens ions Height (mm) 9.5 Dep[...]

1.4 2.5-inch Hard Disk Drive 1 Hardware Overview TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-17 Table 1-2 2.5-inch HDD specifications Specifications HGST Items G8BC0 005108 0 G8BC00 051120 G8BC0 005116 0 G8BC0005 1250 G8BC00 051320 G8BC00 05F 160 G8BC00 05F200 G8BC0 005F 32 0 Outli ne Width (mm) 100.2 ± 0.25 Dime nsio ns Height (mm) 9.[...]

1 Hardware Overview 1.5 2.5-inch Solid State Drive (SSD) 1-18 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 1.5 2.5-inch Solid State Drive (SSD) Some models are equipped with a "Solid State Drive (SSD)" instead of a hard disk drive. The computer supports a 64GB and 128GB. The specifications of SSD are listed by the table 1-3. Tabl[...]

1.6 DVD-Super Multi Drive Optical Drive (ODD) 1 Hardware Overview TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-19 1.6 DVD-Super Multi Drive Optical Drive (ODD) The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD-ROM, DVD-ROM, CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW , DVD- RAM. The specifications are l[...]

1 Hardware Overview 1.7 Keyboard 1.7 Keyboard The keyboard is mounted 85(US)/87(UK) keys that consist of character key and control key, and in conformity with JIS. The keyboard is connected to mem brane connector on the system board and controlled by the keyboard controller. Figure 1-6 is a view of the keyboard. See Appendix E about a layout of the[...]

1.8 TFT Color Display 1 Hardware Overview 1.8 TFT Color Display The TFT color display consists of 14.1-inch WXGA/WXGA+ LCD m odule. 1.8.1 LCD Module The LCD module used for the TFT color display uses a white LED backlight as the light source and can display a maximum of 16M colors with 1,280 x 800 or 1,440 × 900 resolution. The Intel North Bridge [...]

1 Hardware Overview 1.9 Power Supply 1-22 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 1.9 Power Supply The power supply supplies many different voltages to the system board and perform s the following functions: 1. Judges that the DC power supply (AC adapter) is connected to the computer. 2. Detects DC output and circuit malfunctions. 3. [...]

1.9 Power Supply 1 Hardware Overview TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-23 Table 1-6 Power supply output rating (1/3) On/Off of a power supply system and a power supply system in each State is as follows. AMT non-support mode ACPI State S0 S0 S3 S3 S4/S5 S4/S5 G3 Wake On LAN Support not support Support not support Support not s[...]

1 Hardware Overview 1.9 Power Supply 1-24 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Table 1-6 Power supply output rating (2/3) The main power supply systems inside PC are as follows. PCB Object Name Voltage [V] Power supply name FMWSY* Clock Gen. M-E3V 3.3 M System FMWSY* Clock Gen. P3V 3.3 P System FMWSY* CPU 1R05-P1V 1.05 P System FMW[...]

1.9 Power Supply 1 Hardware Overview TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-25 FMWSY* SPI LAN-E3V 3.3 LAN Power supply FMWSY* EC/KBC S3V 3.3 S System FMWTP* Touch Pad P5V 5 P System FMWSD* LED M5V 5 S System FMWSY* TPM E3V 3.3 E System FMWSY* TPM P3V 3.3 P System FMWSY* Accelerometer S3V 3.3 S System FMWTP* Finger Sensor. FS-E3V 3.[...]

1 Hardware Overview 1.9 Power Supply 1-26 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Table 1-6 Power supply output rating (3/3) Four sorts of power supplies with many use places are indicated for every power supply. Name Voltage [V] Power supply name Object 1R5-P1V 1.5 P System CPU, GMCH, ICH9M-E,Express Card PS, MiniCard Slot1, MiniCard[...]

1.10 Batteries 1 Hardware Overview TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-27 1.10 Batteries The computer has three types of batteries as follows:  Main battery pack  RTC battery The battery specifications are listed in Table 1-7. Table 1-7 Battery specifications Battery name Material Output voltage Capacity battery G71C0009H1[...]

1 Hardware Overview 1.10 Batteries 1-28 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 1.10.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer. The system [...]

1.10 Batteries 1 Hardware Overview TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-29  Data preservation time When turning off the power in being charged fully, the preservation time is as following Table 1-9. Table 1-9 Data preservation time Condition preservation time Standby About 3 days Battery(4,000 mAh) Shutdown About 45 days Batte[...]

1 Hardware Overview 1.11 AC Adapter 1-30 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 1.11 AC Adapter The AC adapter is also used to charge the battery. Table 1-11 lists the AC adapter specifications. Table 1-11 AC adapter specifications Parameter Specification G71C0006Q310 (2-pin) G71C0006R230 (3-pin) Power 75W (Peak 90W) Input voltage 10[...]

[CONFIDENTIAL] Chapter 2 Troubleshooting Procedures[...]

Troubleshooting Procedures 2-ii [CONFIDENTIAL ] TECRA R1 0 Maintenance Manual (960- 708) 2[...]

Troubleshooting Procedures TECRA R10 Maintenance Manual ( 960- 708) [CONFIDENTIAL] 2-iii Chapter 2 Contents 2.1 Troubleshooting ......................................................................................................... 2-1 2.2 Troubleshooting Flowchart ..................................................................................[...]

Troubleshooting Procedures 2-iv [CONFIDENTIAL] TECRA R10 Maintena nce Manual ( 960-708) 2.8 Touch pad Troubleshooting ..................................................................................... 2-38 Procedure 1 Diagnostic Test Program Execution Check ......................... 2-38 Procedure 2 Connector Check and Replacement Check ........[...]

Troubleshooting Procedures TECRA R10 Maintenance Manua l ( 960- 708) [CONFIDENTIAL ] 2-v 2.16 3G Troubleshooting ................................................................................................. 2-55 Procedure 1 Transmitting-Receiving Check ............................................ 2-55 Procedure 2 Antenna Connection Check ......[...]

Troubleshooting Procedures 2-vi [CONFIDENTIAL] TECRA R10 Maintena nce Manual ( 960-708)[...]

2.1 Troubleshooting 2 Troubleshooting Procedures TECRA R10 Maintenance Manua l ( 960- 708) [CONFIDENTIAL ] 2-1 2 2.1 Troubleshooting Chapter 2 describes how to determine which Fi eld Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU ” m eans the replaceable unit in the field.) The FRUs covered are: 1. Powe[...]

2 Troubleshooting Procedures 2.1 Troubleshooting 2-2 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l (960- 708) There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is descri bed in the figure as line. (2) Pin connection is describe d in the figur[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures TECRA R10 Maintenance Manua l ( 960- 708) [CONFIDENTIAL ] 2-3 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide fo r determining which troubleshooting procedures to execute. Before going through the flow chart steps, verify the following:  Ask him or her to enter t[...]

2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (1/2) 2-4 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l (960- 708)[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) TECRA R10 Maintenance Manua l ( 960- 708) [CONFIDENTIAL ] 2-5[...]

2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart 2-6 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l (960- 708) If the diagnostics program cannot detect an e rror, the problem may be intermittent. The Test program should be executed several tim es to is olate the problem. Check the Log Utilities function to confirm which diagnos tic test de[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures TECRA R10 Maintenance Manua l ( 960- 708) [CONFIDENTIAL ] 2-7 15. If a malfunction is detected on the fingerpr int sensor, perform the Fingerprint Sensor Troubleshooting Procedures in Section 2.18. 16. If a malfunction is detected on the Web camerta, perform the Web camerta Troubleshooting [...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-8 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l (960- 708) 2.3 Power Supply Troubleshooting The power supply controller cont rols many functions and compone nts. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as i[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA R10 Maintenance Manua l ( 960- 708) [CONFIDENTIAL ] 2-9 Table 2-2 DC IN icon DC IN icon Power supply status Lights blue DC power is being supplie d from the AC adapter. Blinks orange Power supply malfunctio n *1 Doesn’t light Any condition other than those above. *1 When the powe[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Procedure 2 Error Code Check If the power supply microprocessor detects a ma lfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below.  Start Off for 2 seconds  Error code (8 bit) “1” On for one second “0” On for half second Interval betw[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA R10 Maintenance Man ua l (960- 708) [CONFIDENTIAL ] 2-11 Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below. Then go to Check 2. Table 2-3 Error code Error code Where error occurs 1*h DC Power (AC Adapte r) 2*h Main batte[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-12 [CONFIDENTIAL ] TECRA R10 Mainte na nce Man ua l ( 960- 708)  Main Battery Error code Meaning 22h Main battery discharge current is over 0.5A. 23h Main battery charge current is over 4.3A. 24h The compensation value of [0A] is not within the limits from design data ( ± 15LSB). 2[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA R10 Maintenance Man ua l (960- 708) [CONFIDENTIAL ] 2-13  E3V output Error code Meaning 60h E3V voltage is over 3.96V. 61h E3V voltage is under 2.81V when the computer is powered o n. 62h E3V voltage is under 2.81V when the computer is booting up. 64h E3V voltage is under 2.81V [...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-14 [CONFIDENTIAL ] TECRA R10 Mainte na nce Man ua l ( 960- 708)  PPV output Error code Meaning B0h PPV voltage is over 1.56V. B1h PPV voltage is under 0.27V when the computer is powered on. B2h PPV voltage is under 0.59V when the computer is booting up.  PGV output Error code Mea[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA R10 Maintenance Man ua l (960- 708) [CONFIDENTIAL ] 2-15 Check 2 In the case of error code 10h or 12h:  Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet. If th e cables are connected firmly, go to the following step.  Co[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Procedure 3 Connection Check The wiring diagram related to th e power supply is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Make sure the AC adapter and the AC power cord are firmly plugged into the DC IN jack and wall outlet. If these cables are conn[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA R10 Maintenance Man ua l (960- 708) [CONFIDENTIAL ] 2-17 Procedure 5 Replacement Check The power is supplied to the system board by the AC adapter. If either the AC adapter or the system board was damaged, perform the following Checks. To disassemble the computer, follow the steps [...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-18 [CONFIDENTIAL ] TECRA R10 Mainte na nce Man ua l ( 960- 708) 2.4 System Board Troubleshooting This section describes how to determ ine if th e system board is malfunctioning or not. Start with Procedure 1 and continue with the other procedures as instructed. The procedures described[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA R10 Maintenance Man ua l (960- 708) [CONFIDENTIAL ] 2-19 Procedure 1 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it.  If an error message [...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-20 [CONFIDENTIAL ] TECRA R10 Mainte na nce Man ua l ( 960- 708) Check 3 The IRT checks the system board. When the IRT detects an erro r, the system stops or an error message appears. If one of the following error messages (1) th rough (17), (23) or (24) is displayed, go to Procedure 4.[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures Procedure 2 Debugging Port Check (Boot Mode) Check the D port status by a serial port test. Th e tool for serial port test is shown below. Figure 2-2 Debug port (Boot mode) error status The test procedures are follows: 1. Connect the debug port test cable to the connector CN3490 of the s[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 6. When the D port status is FFFFh ( normal status), go to Procedure 4. 7. When the D port status falls into any status in Table 2-4, execute Check 1. 2-22 [CONFIDENTIAL ] TECRA R10 Mainte na nce Man ua l ( 960- 708)[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA R10 Maintenance Man ua l (960- 708) [CONFIDENTIAL ] 2-23 Table 2-4 Debug port error status (1/3) System BIOS SUSPEND processing Debug Code BIOS processing Target Device IC No. F139 Suspend processing start F13A Preparation before suspend process ing EC/KBC(EC) IC3200 EC/KBC CPU set[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-24 [CONFIDENTIAL ] TECRA R10 Mainte na nce Man ua l ( 960- 708) Table 2-5 Debug port error status (2/8) System BIOS RESUME processing Debug Code BIOS processing Target Device IC No. F100 Refer to IRT F101 Refer to IRT F102 Refer to IRT F103 Refer to IRT F12A Initialization of ICH (PIT)[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA R10 Maintenance Man ua l (960- 708) [CONFIDENTIAL ] 2-25 Table 2-6 Debug port error status (3/8) Debug Code BIOS processing Target Device IC No. F131 end of a display setting F132 Password processing EC/KBC(EC) VGA ICH(USB controller) RAM IC3200(EC/KBC) IC16 00 (ICH) CN1400,CN1 410[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-26 [CONFIDENTIAL ] TECRA R10 Mainte na nce Man ua l ( 960- 708) Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the system board. Refer to Chapter 3, Tests and Diagnostic, for more information on how to pe[...]

2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures TECRA R10 Maintena nce Manual (960- 708) [CONFIDENTIAL] 2-27 3333 2.5 USB FDD Troubleshooting This section describes how to determine if the USB FDD is functioning properly. Perform the steps below starting with Procedure 1 and con tinuing with the other pr ocedures as required. Procedure 1: [...]

2 Troubleshooting Procedures 2.5 USB FDD Troubleshooting 2-28 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l ( 960- 708) Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, tu rn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation about th e diagnostics test p[...]

2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures Procedure 3 Connector Check The connection of USB port is shown in the following figure. Check 1 Check the connection of the USB FDD. If the USB FDD is still not functioning properly, perform Check 2. Check 2 As the connection may be defective, disassemble the computer and check each connecti[...]

2 Troubleshooting Procedures 2.5 USB FDD Troubleshooting 2-30 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l ( 960- 708) Procedure 4 Replacement Check The USB FDD or USB FDD cable may be defec tive or damaged. Replace it with a new one. If the USB FDD is still not functio ning properly, perform the following.  If USB port 0 does not work properly[...]

2.6 HDD/SSD Troubleshooting 2 Troubleshooting Procedures TECRA R10 Maintena nce Manual (960- 708) [CONFIDENTIAL] 2-31 2.6 HDD/SSD Troubleshooting To check if the HDD/SSD is malfunctioning or not, follow the troubl eshooting procedures below as instructed. Procedure 1: Partition Check Procedure 2: Message Check Procedure 3: Format Check Procedure 4:[...]

2 Troubleshooting Procedures 2.6 HDD/SSD Troubleshooting 2-32 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l ( 960- 708) Procedure 2 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. When the test detects an error, an error message is displayed on the screen. Make sure no f[...]

2.6 HDD/SSD Troubleshooting 2 Troubleshooting Procedures TECRA R10 Maintena nce Manual (960- 708) [CONFIDENTIAL] 2-33 Procedure 3 Format Check The computer’s HDD is formatted using the DOS FORMAT program or the physical format program of the test program. To format the HDD, start with Check 1 below and perform the other steps as required. Refer t[...]

2 Troubleshooting Procedures 2.6 HDD/SSD Troubleshooting 2-34 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l ( 960- 708) Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information[...]

2.6 HDD/SSD Troubleshooting 2 Troubleshooting Procedures Procedure 5 Connector Check and Replacement Check The SATA HDD/SSD may be di sconnected, or the 2.5 SATA HDD/SSD, SATA HDD FPC or system board may be dam aged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: Check 1[...]

2 Troubleshooting Procedures 2.7 Keyboard Troubleshooting 2-36 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l ( 960- 708) 2.7 Keyboard Troubleshooting To check if the computer’s keyboard is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector [...]

2.7 Keyboard Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The connection of cable and board may be de fective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure keyboard cab[...]

2 Troubleshooting Procedures 2.8 Touch pad Troubleshooting 2-38 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l ( 960- 708) 2.8 Touch pad Troubleshooting To check if the computer’s touch pad is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connect[...]

2.8 Touch pad Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The connection of the cable and board may be defective. Otherwise, they m ay be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the cab[...]

2 Troubleshooting Procedures 2.9 Membrane switch Troubleshooting 2-40 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l ( 960- 708) 2.9 Membrane switch Troubleshooting To check if the computer’s Membrane switch is m alfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check P[...]

2.9 Membrane switch Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The connection of cable and board may be de fective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure Membr[...]

2 Troubleshooting Procedures 2.10 Display Troubleshooting 2.10 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Cable [...]

2.10 Display Troubleshooting 2 Troubleshooting Procedures TECRA R10 Maintena nce Manual (960- 708) [CONFIDENTIAL] 2-43 Procedure 3 Replacement Check The LCD module and system board are connect ed to display circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures. Check 1 Replace the LCD cable with a new one foll[...]

2 Troubleshooting Procedures 2.11 Optical Drive Troubleshooting 2-44 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l ( 960- 708) 2.11 Optical Drive Troubleshooting This section describes how to determ ine if the optical drive (Super Multi drive) is functioning properly. Perform the steps below starting with Procedure 1 and continue with the other pro[...]

2.11 Optical Drive Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check an d Replacement Check The optical drive (DVD Super Multi drive) is connected to the system board. The connectors may be disconnected from the system board or may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Pr[...]

2 Troubleshooting Procedures 2.12 LAN Troubleshooting 2.12 LAN Troubleshooting To check if the computer’s LAN is malfunc tioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution C[...]

2.13 Wireless LAN Troubleshooting 2 Troubleshooting Procedures TECRA R10 Maintena nce Manual (960- 708) [CONFIDENTIAL] 2-47 2.13 Wireless LAN Troubleshooting To check if the computer’s Wireless LAN is m alfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Transmitting-Receiving Check Procedure 2: Antennas?[...]

2 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting Procedure 2 Antennas' Connection Check The wireless LAN function-wiri ng diagram is shown below: Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sur[...]

2.13 Wireless LAN Troubleshooting 2 Troubleshooting Procedures TECRA R10 Maintena nce Manual (960- 708) [CONFIDENTIAL] 2-49 Procedure 3 Replacement Check Wireless LAN card, wireless LAN antenna or system board may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disa ssemble the computer and then perform the followi[...]

2 Troubleshooting Procedures 2.14 Bluetooth Troubleshooting 2-50 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l ( 960- 708) 2.14 Bluetooth Troubl eshooting This section describes how to determ ine if th e computer’s Bluetooth is functioning properly. Perform the steps below starting with Procedure 1 and continui ng with the other procedures as req[...]

2.14 Bluetooth Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connection Check The Bluetooth function wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the Bluetooth mod[...]

2 Troubleshooting Procedures 2.14 Bluetooth Troubleshooting 2-52 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l ( 960- 708) Procedure 3 Replacem ent Check The Bluetooth antenna, Bluetooth module, sound board and system board are connected to the circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instruc[...]

2.15 Sound Troubleshooting 2 Troubleshooting Procedue 2.15 Sound Troubleshooting This section describes how to determine if the computer’s sound f unctions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Diagnostic Te st Program Execution Check Procedur[...]

2 Troubleshooting Procedures 2.15 Sound Troubleshooting 2-54 [CONFIDENTIAL ] TECRA R10 Maintenance Man ual (960-708) As the connection may be defective, disassemble the com puter and check each connection. If the problem still occu rs, go to Procedure 3. Procedure 3 Replacement Check  If headphone does not work properly, perform check 1.  If [...]

2.16 3G Troubleshooting 2 Troubleshooting Procedue TECRA R10 Maintena nce Manual ( 960-708) [CONFIDENTIAL] 2- 55 2.16 3G Troubleshooting This section describes how to determine if the computer’s 3G is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Transmit[...]

2 Troubleshooting Procedur es 2.16 3G Troubleshooting Procedure 2 Antenna Connection Check The 3G wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the 3G antenna cable s are firm[...]

2.16 3G Troubleshooting 2 Troubleshooting Procedue TECRA R10 Maintena nce Manual ( 960-708) [CONFIDENTIAL] 2- 57 Procedure 3 Replacement Check The 3G antenna, 3G card, SIM card, SIM/Mini PCI Express board and the system board are connected to the circuits. A ny of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for inst[...]

2 Troubleshooting Procedures 2.17 SD card Slot Troubleshooting 2.17 SD card Slot Troubleshooting This section describes how to determine if the computer's Bridge media functions are functioning properly. Perform the steps below star ting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Check on Windows OS Pro[...]

2.18 Fingerprint sensor Troubleshootin g 2 Troubleshooting Procedue 2.18 Fingerprint sensor Troubleshooting CAUTION : To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the ma nagement authority. If the password has been set to log on, ask the Log-ON password to the user. To check if the Fi[...]

2 Troubleshooting Procedures 2.18 Fingerprint sensor Troubleshooting 2-60 [CONFIDENTIAL ] TECRA R10 Maintenance Man ual (960-708) Procedure 1 Setting Windows Log-ON password 1. Open [User Account] from [Control Panel]. 2. Click [User Account]. 3. Click the icon of the account (user’s na me) that you want to set the password. 4. Click “Create Ac[...]

2.18 Fingerprint sensor Troubleshootin g 2 Troubleshooting Procedue 7. When the Store to Sensor screen is displa yed, check Store fingerpri nt to Sensor. Click Finish to complete fingerprint registration. Procedure 3 Authentication of fingerprint 1. Turn on the computer to start up Windows. 2. In the Windows logon window, put lightly the first join[...]

2 Troubleshooting Procedures 2.18 Fingerprint sensor Troubleshooting Procedure 4 Connector Check and Replacement Check The connection of the cable and board may be defective. Otherwise, they m ay be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make su[...]

2.19 Web camera Troubleshooting 2 Troubleshooting Procedue 2.19 Web camera Troubleshooting To check if the computer’s web camera is ma lfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Check on Windows OS Procedure 2: Connector Check and Replacement Check Procedure 1 Check on Windows OS Use the software,[...]

2 Troubleshooting Procedures 2.19 Web camera Troubleshooting Check 2 The Web camera m ay be defective or damaged. Replace the drive with a new one. If there is still an error, go to Check 3. Check 3 System board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures . 2-64 [CONFIDENTIAL ] TECRA R10 Maintenan[...]

2.20 Intel Turbo Memory Troubleshooting U(No t Used)U 2 Troubleshooting Procedue 2.20 Intel Turbo Memory Troubleshooting (Not Used) To check if Intel Turbo Memory is malf unctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Check on Windows OS Procedure 2: Connector Check and Replacement Check Procedure 1 Check[...]

2 Troubleshooting Procedures 2.20 Intel Tu rbo Memory Troubleshooting U(Not Used)U If any problems are found, perform the Procedure 2. Procedure 2 Connector Check and Replacement Check The connection of Intel Turbo Memory card may be faulty or the card may be defective. Disassemble the computer following the step s described in Chapter 4 and perfor[...]

[CONFIDENTIAL] Chapter 3 Tests and Diagnostics[...]

Tests and Diagnostics 3-ii [CONFIDENTIAL] TECRA R10 Maintenance Manual ( 960- 708) 3[...]

Tests and Diagnostics TECRA R10 Maintenance Manual (960- 708) [CONFIDENTIAL] 3-iii Chapter 3 Contents 3.1 The Diagnostic Test ................................................................................................... 3-1 3.1.1 Diagnostics menu ................................................................................. 3-1 3.1.2 H/ W [...]

Tests and Diagnostics 3-iv [CONFIDENTIAL] TECRA R10 Maintenance Manual (960- 70 8) 3.20 ONLY ONE TEST ................................................................................................... 3-40 3.21.1 Program Description .......................................................................... 3-40 3.21.2 Operations ..................[...]

Tests and Diagnostics TECRA R10 Maintena nce Manual (960- 708) [CONFIDENTIAL] 3-v Tables Table 3-1 Subtest names .................................................................................................... 3-12 Table 3-2 Error codes and error status names .................................................................... 3-35 Table 3-3 Ha[...]

Tests and Diagnostics 3-vi [CONFIDENTIAL] TECRA R10 Maintenance Manual (960- 70 8)[...]

3.1 The Diagnostic Test 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-1 3 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Program s are stored on some Diagnostic Disks. There are Service Program Modules[...]

3 Tests and Diagnostics 3.1 The Diagnostic Test 3-2 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)  REAL TIMER TEST  NDP TEST  EXPANSION TEST  CD-ROM/DVD-ROM TEST  ERROR RETRY COUNT SET [FDD & HDD] Other tests are:  Wireless LAN TEST (Wireless LAN TEST disk)  LAN/Modem/Bluetooth/IEEE1394 TEST (LAN/Modem/Bluetooth/IEE[...]

3.1 The Diagnostic Test 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-3  The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program.  The Diagnostics Disk (Main T&D)[...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test 3.2 Executing the Diagnostic Test To start the Repair test program, follow these steps: 1. Insert the Repair test program disk in the USB floppy disk drive or Optical disk drive. 2. Turn on the computer while pressing U key. The following menu appears. NOTE : The following menu is an example[...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics 3.2.1 Diagnostics menu (T&D) Set the highlight bar to 3 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST 3 - 4 - HEAD C[...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Set the highlight bar to 1 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST 3 - KEYBOARD TEST 4 - DISPLAY TEST 5 - FLOPPY DISK [...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics Select the option you want to execute and press Enter . When you select 1- SYSTEM TEST , the following message will appear: SYSTEM TEST NAME XXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST : XX PASS COUNT : XXXXX ERROR COUNT: XXXXX WRITE DATA : X[...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test 3-8 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Use the up and down arrow keys to move the cursor to “ ERROR STOP ”. Use the right and left arrow keys to move the cursor to the desired option and press Enter . Selecting YES of ERROR STOP stops the test program when an error is [...]

3.3 Setting of the hardware configuration 3 Tests and Diagnostics 3.3 Setting of the hardware configuration To execute this program, input 1 in the startup menu. Then press Enter to select the (2)- Initial config set . The H/W initial inform ation setting tool consists of four subtests. Input the number you want to execute and press Enter . NOTE : [...]

3 Tests and Diagnostics 3.3 Setting of the hardware configuration 3-10 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 7. “Create DMIINFO TXT (Y/N)?” is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc. Setting of the HWSC Setting of the UUID Display of the DMI information (including UUID) After [...]

3.4 Heatrun Test 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-11 3.4 Heatrun Test To execute this program, press 2 , Repair Heatrun and press Enter in the startup menu, press Enter . After selecting this test, the same subtests as 3.23 RUNNING TEST is executed successively. For more details on the procedure and te[...]

3 Tests and Diagnostics 3.5 Subtest Names 3-12 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 3.5 Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. Test Name Subtest No. Subtest Name 1 SYSTEM 01 02 03 04 05 ROM checksum Fan ON/OFF Geyserville Quick charge DMI [...]

3.5 Subtest Names 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-13 Table 3-1 Subtest names (2/2) No. Test Name Subtest No. Subtest Name 6 PRINTER [Not supported] 01 02 03 Ripple pattern Function Wraparound 7 ASYNC [Not supported] 01 02 03 FIR/SIR Point to point (send) FIR/SIR Point to point (receive) Wraparound (bo[...]

3 Tests and Diagnostics 3.6 System Test 3-14 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 3.6 System Test To execute the System Test select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 ROM checksum This subtest ex[...]

3.6 System Test 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-15 If the CPU supports Gerserville (SpeedStep), this Subtest checks that the CPU operating clock speed can be changed. If the CPU does not support Gerserville (SpeedStep), the following message is displayed and the test is ended. This chip is not support[...]

3 Tests and Diagnostics 3.7 Memory Test 3-16 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 3.7 Memory Test To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Conventional memory This su[...]

3.8 Keyboard Test 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-17 3.8 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Pressed key code disp[...]

3 Tests and Diagnostics 3.9 Display Test 3.9 Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 VRAM read/write for VGA This subtest writes the constant data (AAAAh and 5555h) to [...]

3.9 Display Test 3 Tests and Diagnostics Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter . [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K] [Mode 115 800*600 16M] [Mode 117 1024*768 64K] [Mode 118 1024*768 16M] The dis[...]

3 Tests and Diagnostics 3.9 Display Test 3-20 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Subtest 06 “H” Pattern Display This subtest displays a full screen of “H” patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHH[...]

3.10 Floppy Disk Test 3 Tests and Diagnostics 3.10 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD. The contents of the floppy disk will be erased. To execute the Floppy Disk Test, select 5 from the DIAGNOSTIC TEST MENU, press Enter and [...]

3 Tests and Diagnostics 3.10 Floppy Disk Test 3-22 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Select the number of the subtest you want to execute and press Enter . The following message will appear during the floppy disk test. FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-T[...]

3.11 Printer Test 3 Tests and Diagnostics 3.11 Printer Test CAUTION : Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE : An IBM compatible printer must be connected to the system to execute this test. Also, printer port wrapar[...]

3 Tests and Diagnostics 3.11 Printer Test Subtest 02 Function This subtest is for IBM compatible printers, and tests the following f unctions: Normal print Double-width print Compressed print Emphasized print Double-strike print All characters print This subtest prints the various print types shown below: Subtest 03 Wraparound NOTE : To execute thi[...]

3.12 Async Test 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-25 3.12 Async Test CAUTION : Printer Test is not supported for this model. To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want to[...]

3 Tests and Diagnostics 3.13 Hard Disk Test 3.13 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen. CAUTION : The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 is executed. Before running the test, the customer should transfer [...]

3.13 Hard Disk Test 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-27 4. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter . The following message will appear during each subtest. HARD DISK TEST XXXXXXX XXX DIAGN[...]

3 Tests and Diagnostics 3.13 Hard Disk Test 3-28 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder, then reads the data while moving from cylinder to cylinder. (Test the data interference in the neighbor track) Worst pattern[...]

3.14 Real Timer Test 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-29 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Real time A n[...]

3 Tests and Diagnostics 3.14 Real Timer Test 3-30 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Subtest 03 Real time carry CAUTION : When this subtest is executed, the current date and time are erased. This subtest checks the real time clock increments, m aking sure the date and time are displayed in the following form at: Current date : 12[...]

3.15 NDP Test 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [ CONFIDENTIAL] 3-31 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. CAUTION: Judge the existence of high-speed operation processor by 1bit of the composition byte. If exists, the bit is [...]

3 Tests and Diagnostics 3.16 Expansion Test 3-32 [ CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wraparound [It is not supported] CAUTION : PCMCIA wraparound test is not supported[...]

3.16 Expansion Test 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [ CONFIDENTIAL] 3-33 Subtest 02 RGB monitor ID NOTE: To execute this subtest, monitor supporting EDID (Extended Display Identification Data) is required. Connect a wraparound connector to CRT monitor for the test of ID acquisition. This subtest is executed by using V[...]

3 Tests and Diagnostics 3.17 CD-ROM/DVD-ROM Test 3-34 [CO NFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 3.17 CD-ROM/DVD-ROM Test To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE : For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX[...]

3.18 Error Code and Error Status Names 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [ CONFIDENTIAL] 3-35 3.18 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the Diagnostic Test. Table 3-2 Error codes and error status names (1/3) Device name Error code Error status name (Common) FF Data[...]

3 Tests and Diagnostics 3.18 Error Code and Error Status Names 3-36 [CO NFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Table 3-2 Error codes and error status names (2/3) Device name Error code Error status name FDD 01 02 03 04 08 09 10 20 40 80 60 06 EE FDD - BAD COMMAND ERROR FDD - ADDRESS MARK NOT FOUND FDD - WRITE PROTECTED FDD - RECORD NOT [...]

3.18 Error Code and Error Status Names 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [ CONFIDENTIAL] 3-37 Table 3-2 Error codes and error status names (3/3) Device name Error code Error status name (HDD) CC E0 0A EE DA 12 HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR [...]

3 Tests and Diagnostics 3.19 Hard Disk Test Detail Status 3-38 [CO NFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eight-digit[...]

3.19 Hard Disk Test Detail Status 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [ CONFIDENTIAL] 3-39 Tables 3-4 HDC Error register contents Bit Name Description 7 BBK (Bad block mark) “0” … Not used “1” … A bad block mark is detected. 6 UNC (Uncorrectable) “0” … There is no uncorrectable data error. “1” … Un[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST 3-40 [CO NFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 3.20 ONLY ONE TEST 3.20.1 Program Description This program tests the unique functions of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter . The following menu appears in the display. ############################[...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics Subtest 01 Pressed Key Display When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the auto-repeat function that causes the key’s d[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST Subtest 02 Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check. This test displays the response from the touch pad and touch pad switch. When moving your finger on the touch pad towards the upper left, the <POINTING> disp[...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [ CONFIDENTIAL] 3-43 Subtest 03 Wireless communication Switch This subtest checks if the Wireless comm unication switch works properly. If the test is started with the switch ON, following message appears in the display. Wireless communication Switch is set to a start[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST 3-44 [CO NFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Press 9 and Enter to return to ONLY ONE TEST menu. Subtest 05 LED This subtest checks if each LED lights properly. The following message appears in the display in order. Follow the instructions in the display to execute the test. [HDD Access LED t[...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics Subtest 06 Button This subtest checks the moving of the of the front operation panel button. Press the Toshiba Assist button and Back light On/Off button after the following message appears. Step 1 X 1 2 * * *. Press Function button (Toshiba Assist button) OK message appears in the display if the test ends[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST 3-46 [CO NFIDENTIAL] TECRA R10 Maintenance Manual (960-708) The following message appears in the display. * < ------ Volume Down * -------- > Volume Up! Step5 Volume dial is turned to the right. OK message appears in the display if the test ends without an error. Press any key return to each Steps if[...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics Subtest 7 Acceleration sensor This subtest detects and corrects the each axis (X, Y, Z). NOTE: Make sure that this subtest is executed on the following condition: 1. Flat desk with vertical plane to get the stability of machine. 2. The vertical wall or plane is necessary. 3. Prevent the machine from shake [...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST 3-48 [CO NFIDENTIAL] TECRA R10 Maintenance Manual (960-708) When this subtest is selected, the following message appears in the display. The heaven surface establishes in the upper direction Press [Enter] key NOTE : Be sure to execute the test with the display panel opened. Set the machine on the flat desk[...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics Rev B Subtest 8 Docker Dock/Undock This subtest is executed with an Slim Port Replicator II. installed. Press Enter while pushing the eject button of the Slim Port Replicator II. the following message appears. Pushing Eject-SW, and press [Enter] Key Press Enter without pushing the eject button of the Slim [...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST 3-50 [CO NFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Subtest A E2PROM (Internal MAC) It checks whether the MAC address.. Subtest B Intel AMT It checks whether the Intel AMT corde versions information are written. Intel Kedron is required for an Intel AMT check. BIOS should be Intel AMT correspondenc[...]

3.21 Head Cleaning 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [ CONFIDENTIAL] 3-51 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.21.2 Operations 1. Selecting test 4 from t[...]

3 Tests and Diagnostics 3.22 Log Utilities 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk or output the data to a printer. NOTE : Connect USB FDD, when you perform the DIAGNOSTIC PROGRAM from the DV[...]

3 Tests and Diagnostics 3.22 Log Utilities 3.22.2 Operations 1. Select 5 and press Enter in the DIAGNOSTIC MENU, logs error information into RAM or onto a floppy disk. The error information is displayed in the following format: XXXXX ERRORS CNT TS-NO PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] 001 FDD 02 0000 103 00001 00 00 0000 FDD-WRITE PROTECT[...]

3.23 Running Test 3 Tests and Diagnostics 3-54 [CO NFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 3.23 Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02) 3. Display test (subtest 01) 4. Real timer test (subtest 02) 5. HDD tes[...]

3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-55 3.24 Floppy Disk Drive Utilities 3.24.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1. FORMAT NOTE : This program is only for testing a floppy disk dr[...]

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics 3-56 [CO NFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message: [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2. FORMAT program (a) Selectin[...]

3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-57 3. COPY program (a) When COPY is selected, the following message appears: FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a m essage similar to the one below: Inse[...]

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics 3-58 [CO NFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 4. DUMP program (a) When DUMP is selected, the following message appears: DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If 2:HDD is selected, the display will go to s[...]

3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-59 (k) The following message will appear. To finish the dum p, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? 5. HDD ID [...]

3 Tests and Diagnostics 3.25 System Configuration 3-60 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 3.25 System Configuration 3.25.1 Function Description The System Configuration program contains th e following configuration information for the computer: 1. Processor Type [Code/L2 cache] 2. Chip set [VRAM] 3. BIOS ROM version [1st ID, 2nd [...]

3.25 System Configuration 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-61 3.25.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display. System Configuration Display: Ver X.XX [Machine Name???] * - Processor Type = XXXXXX-XXXXXMHz Code = XX L2 [...]

3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros): UNot UsedU 3.26 Wireless LAN Test Program (Atheros): Not Used Since there is no test program for Atheros-made wireless LAN cards, check the wireless LAN card type of the computer and the antenna connection by using Windows program s. Check of the wireless LAN card type 1. Slide the w[...]

3.26 Wireless LAN Test Program (Atheros): UNot UsedU 3 Tests and Diagnostics Check of the antenna connection 1. Confirm that the icon for wireless LAN appears at the lower right of the screen under the circumstances the wireless LAN comm unication is available. (It is no problem if a cross is shown on the icon.) 2. Double-click the icon. If the com[...]

3 Tests and Diagnostics 3.27 Wireless LAN Test Progr am (Intel-made a/b/g/n Setting up of REF PC) 3.27 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC) For the test of Intel-made wireless LAN cards , configure the test environm ent as shown below with the following equipment. ・ AP （ which can operate on Windows XP and is corr[...]

3.27 Wireless LAN Test Program (Intel-made a/b/ g/n Setting up of REF PC) 3 Tests and Diagnostics Open “My Computer” window and click “My Network places” on the left column. Click “View network connections” on the left column. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-65 • The “Network Connections” window appears. Do[...]

3 Tests and Diagnostics 3.27 Wireless LAN Test Progr am (Intel-made a/b/g/n Setting up of REF PC) Click “Install…” button on the “Local Area Connection Properties” window. • Local Area Connection Properties window Select “Protocol” on the “Select Network Component Type” window and click “Add…” button. 3-66 [CONFIDENTIAL] T[...]

3.27 Wireless LAN Test Program (Intel-made a/b/ g/n Setting up of REF PC) 3 Tests and Diagnostics When “Install From Disk” window appears, click “Browse…” and specify the created “Clx_Res” folder. Then Click “OK”. (For the test, “PACKET.INF” file is used.) • Install From Disk window The “Select Network Protocol” window a[...]

3 Tests and Diagnostics 3.27 Wireless LAN Test Progr am (Intel-made a/b/g/n Setting up of REF PC) After the completion of REF PC setup, restart the WINDOW S. Then perform the Responder test program for Windows (W TWINSVR.EXE) in the Clx_Res folder. ・ WTWINSVR.EXE Function : Transmitting/receiving of data to/from DUT via AP OS available : W indows[...]

3.28 Wireless LAN Test Program on DUT PC (Intel-made) 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-69 3.28 Wireless LAN Test Program on DUT PC (Intel-made) 3.28.1 Wireless LAN Test Program (Intel-made : Shirley Peak) on DUT PC This section describes how to perform the wireless LAN transmitting-receiving test (Inte[...]

3 Tests and Diagnostics 3.28 Wireless LAN Test Program on DUT PC (Intel-made) 3-70 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) To execute the subtest, input the subtest number and press Enter . Subtest01 Communication test of 11a mode for 5100/5150 module (Two antenna type) This subtest execute transmitting/receiving test in 802.11a mode [...]

3.28 Wireless LAN Test Program on DUT PC (Intel-made) 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-71 Subtest03 Communication test of 11g mode for 5100/5150 module (Two antenna type) This subtest execute transmitting/receiving test in 802.11g mode using the main antenna. If a defective is not found during the test[...]

3 Tests and Diagnostics 3.28 Wireless LAN Test Program on DUT PC (Intel-made) 3-72 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Subtest06 Communication test of 11b mode for 5100/5150 module (Three antenna type) This subtest execute transmitting/receiving test in 802.11b mode using the main antenna. If a defective is not found during the te[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-73 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test program disk for LAN/Mode m/Bluetooth/IEEE1394 test in FDD[...]

3 Tests and Diagnostics 3.29 LAN/Modem/ Bluetooth/IEEE1394 Test Program Subtest01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. The following message will appear: [LAN transmit & receive test !] COMPLETED Repeat count = 00000 Error count = 00000 LOOPBACK TEST 100Mbps Auto-negotiation TxRx Te[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics Subtest02 (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter . The following message will appear: Testing adaptor...hit <ESC> to abort. * External Loopback Test...PASSED Testing completed. * * Loopb[...]

3 Tests and Diagnostics 3.29 LAN/Modem/ Bluetooth/IEEE1394 Test Program 3-76 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 3.29.2 Modem test (Not Used) For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by Nitto Denki Seisakusyo)” for the[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics 3.29.3 Bluetooth test Preparation ・ For the test of Bluetooth function, use the Windows program installed on the target computer (computer to be tested). A responder device (device for transm itting/receiving data) is also needed. (A mobile phone with the Bluetooth function is[...]

3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 5. Select “Diagnostics” tab and click “Run”. 6. Check the “Log” to confirm the test result. BT address of test computer BT address of responder device 7. When the BT (Bluetooth) address of the responder device appears, the Bluetooth card and antenna connection are OK[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-79 3.29.4 IEEE1394 test To execute this test, input 4 and press Enter . NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to perform this test. The following menu will appear[...]

3 Tests and Diagnostics 3.30 Sound Test program TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-80 3.30 Sound Test program Sound TEST disk cannot be used in TECRA R10. Therefore, please test the sound on Windows OS. 1) Play a music file. 2) click TOSHIBA-> utility -> "PC diagnostic tool." to test the sound Please check opera[...]

3.32 SETUP 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-81 3.32 SETUP 3.32.1 Function Description This program displays the current system setup inform ation as listed below: 1. Memory 2. System Date/Time 4. Password (a) User Password (b) Supervisor Password 3. HDD Password (a) HDD (b) HDD Password Mode (c) User P[...]

3 Tests and Diagnostics 3.32 SETUP 3-82 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) 9. Drives I/O (a) Built-in HDD (b) ODD (c) eSATA (d) SATA Controller Mode 10. PCI Bus 11. Display (a) LCD Display Stretch 12. Peripheral (a) Internal Pointing Device (b) Web Camera 13. Legacy Em ulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy [...]

3.32 SETUP 3 Tests and Diagnostics 3.32.2 Accessing the SETUP Program While pressing ESC , turn on the power. Then press F1 . The following display appears. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-83[...]

3 Tests and Diagnostics 3.32 SETUP 3-84 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)[...]

3.32 SETUP 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-85 Moving Within the SETUP Menu and Changing Values 1. Press Å and Æ to move between the two columns. Press ↑ and ↓ to m ove between items in a column. Press Fn + ↑ ( PgUp) and Fn + ↓ ( PgDn) to move between the two pages. 2. Press either the Space [...]

3 Tests and Diagnostics 3.32 SETUP 3-86 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) SETUP Options The SETUP screen is divided into 14 functionally related groups. This section describes each group and its options. 1. Memory This group of options displays the computer’s mem ory. This field displays the total amount of mem ory installed a[...]

3.32 SETUP 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-87 (b) HDD Password Mode This item registers HDD password and can be selected only for registering HDD password. To change HDD Password Mode when HDD password is registered, delete the registered HDD pa ssword first, and then register new password. User Only [...]

3 Tests and Diagnostics 3.32 SETUP 3-88 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) NOTE : CD-ROM refers to a DVD Super Multi drive. (b) HDD Priority Use this option to set the booting priority from HDD or USB (USB Memory stick). Built-in HDD → USB (Default) USB → Built-in HDD 6. Others Whether or not you need to configure the compute[...]

3.32 SETUP 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-89 (c) Execute-Disable Bit Capability This option set the Execute-Disable Bit function of CPU to the operation system. Execute-Disable Bit gives higher security function preventing the PC from the computer viruses and buffer overflow problem on unauthorized a[...]

3 Tests and Diagnostics 3.32 SETUP (f) Auto Power On Use this option to set a time and date for automatic power on and enable or disable the ring indicator feature. Alarm Date Option appears only when Alarm Time is enabled. Set the parameters for the Auto Power On (automatic power on) function and the Wake-up on LAN in the “OPTIONS” window. To [...]

3.32 SETUP 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-91 Critical Battery Wake-up Configures what action is taken when the remaining battery power is close to running out while the system is in Sleep Mode. This setting is only available when the Critical battery action in Windows is set to Hibernate (Default). T[...]

3 Tests and Diagnostics 3.32 SETUP 7. Configuration This option lets you set the device configuration. All Devices BIOS sets all devices. Setup by OS Initializes devices, which is needed to load an operating system. Operating system initializes other devices. (Default) NOTE: 1. When using installed OS, selecting “Setup by OS” is recommended. 2.[...]

3.32 SETUP 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-93 Processing Speed This feature changes the CPU processing speed. High CPU operates at high speed. (Default in Full Power Mode) Low CPU operates at low speed. (Default in Low Power Mode) CPU Sleep Mode Use this option to enable or disable the CPU sleep funct[...]

3 Tests and Diagnostics 3.32 SETUP 3-94 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) (b) PCI Express Link ASPM This option set the power-saving function of PCI Express on the following conditions. A u t o PCI Express devices are not used while battery operation. (Default) D i s a b l e d Disable the Power-saving function and drive with max[...]

3.32 SETUP 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-95 (d) SATA Controller Mode This feature sets the SATA Controller Mode. AHCI Sets AHCI which is the mode for VistaTM (default) Compatibility Sets the mode for legacy OS. Use this mode when the driver corresponding to AHCI is not used. 10. PCI Bus This option [...]

3 Tests and Diagnostics 3.32 SETUP 3-96 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) (b) Web Camera This option enables or disables the Web Camera Enabled Enables the Web Camera (Default) Disabled Disables the Web Camera 13. LEGACY EMULATION (a) USB KB/Mouse Legacy Emulation This option sets the Legacy support condition of the USB keyboard[...]

3.32 SETUP 3 Tests and Diagnostics TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-97 15. Security Controller (a) TPM Disables the security controller called TPM (Trusted Platform Module). When the cursor is on the Enable ( Disable ) and the Space is pressed, message is displayed and the PC waits Y or N key input by the user. When Y is pres[...]

3 Tests and Diagnostics 3.32 SETUP 3-98 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)[...]

Chapter 4 Replacement Procedures [CONFIDENTIAL][...]

4 Replacement Procedures 4-ii [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)[...]

4 Replacement Procedures TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-iii Chapter 4 Contents 4.1 General .................................................................................................................... ... 4-1 4.2 Battery pack ............................................................................................[...]

4 Replacement Procedures 4-iv [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Figures Figure 4-1 Removing the battery pack .......................................................................... 4-11 Figure 4-2 Removing the SIM card ............................................................................... 4-13 Figure 4-3 Removing the[...]

4 Replacement Procedures TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-v Figure 4-30 Removing the DC FAN (1) .......................................................................... 4-53 Figure 4-31 Removing the DC FAN (2) .......................................................................... 4-54 Figure 4-32 Removing the DC FAN (3)[...]

4 Replacement Procedures 4-vi [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)[...]

4.1 Overview 4 Replacement Procedures 4 Replaceme nt Procedure s 4.1 Overview This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to which other FR Us must be removed before a particul[...]

4 Replacement Procedures 4.1 Overview This chart shows which unit(s) you need to remove in advance when you replace one unit. Example: When you want to replace “4.13 HDD/SSD”, you need to remove all FRUs down to the “4.2 Battery pack” to “4.11 BASE ASSY” must be removed. 4-2 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)[...]

4.1 Overview 4 Replacement Procedures TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-3 Prepare required parts in advance, when replacing the following items. ITEM Parts List ITEM No PART NAME Quantity 50 COVER ASSY 1 39 TOUCH PAD 1 03 PCB ASSY FMWTP 1 63 CUSHION TP SPILL 1 50A TAPE D STICK TP 1 74 INSULATOR LCD HNS UP 1 COVER ASSY 62 INSUL[...]

4 Replacement Procedures 4.1 Overview 4-4 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) The main parts in this manual are indicated in the part list by the f ollowing names. Parts List ITEM No Manual NAME PART NAME 01A System board PCB ASSY FMWSY 02B Sound/USB board PCB ASSY FMWUS 02C SD board PCB ASSY FMWSD 02A SIM board PCB ASSY FMWPE 03 [...]

4.1 Overview 4 Replacement Procedures TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-5 Safety Precautions Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible wit[...]

4 Replacement Procedures 4.1 Overview 4-6 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Before You Begin Take note of the following points before starti ng work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for rem oving the battery pack is described in section “4.2. Battery Pack”.[...]

4.1 Overview 4 Replacement Procedures Disassembly Procedures Four main types of cable connector are used. Pressure plate connector • • • • Spring connector Back flip connector Normal pin connector For pressure plate connectors, slide the pressure plate holding tags on both sides of the plastic pressure plate on the connector and pull the ca[...]

4 Replacement Procedures 4.1 Overview 4-8 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Assembly Procedures After the computer has been disassembled and the part that caused the fault has been repaired or replaced, the computer must be reassem bled. Take note of the following general points when assembling the computer. • Take your time a[...]

4.1 Overview 4 Replacement Procedures Screw Tightening Torque When you fasten screws, be sure to follow the torque list below. CAUTION: Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. NOTE: Toshiba recommends that you use an electric screwdriver for[...]

4 Replacement Procedures 4.1 Overview Grip Color Some screws have a colored grip area to help you determine the length of the screw. [Normal grip] • Even numbered length screws: Brown • Odd numbered length screws: White Grip area • Special length screw: Blue [Special grip] • Even numbered length screws: Yellow • Odd numbered length screws[...]

4.2 Battery pack 4 Replacement Procedures 4.2 Battery pack Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: Take care not to short circuit the terminals when removing the battery pack. Similarly, do not drop, knock, scratch, disassemble, twist, or bend the battery pack. 1. Turn off the p[...]

4 Replacement Procedures 4.2 Battery pack 4-12 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Installing the Battery pack To install the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: There is a danger that the lithium ion battery pack may explode if not fitted, operated, handled, or disposed correctly. Dispose always[...]

4.3 SIM card 4 Replacement Procedures 4.3 SIM card Removing the SIM card To remove the SIM card, follow the steps below and refer to Figure 4-2. CAUTION: Insert or remove an SIM card in accordance with any instructions in the SIM card manual or the manuals of the computer system you are using. 1. Slide the SIM card latch to release the card. 2. Pus[...]

4 Replacement Procedures 4.4 ExpressCard 4.4 ExpressCard Removing the ExpressCard To remove the ExpressCard, follow the steps below and refer to Figure 4-3 CAUTION: Insert or remove an ExpressCard in accordance with any instructions in the ExpressCard manual or the manuals of the computer system you are using. 1. Press the ExpressCard in order to e[...]

4.5 SD/SDHC memory card 4 Replacement Procedures 4.5 SD/SDHC memory card Removing the SD/SDHC memory card To remove the SD/SDHC mem ory card, follow the steps below and refer to Figure 4-4. CAUTION: Insert or remove a SD/SDHC memory card in accordance with any instructions in the SD/SDHC memory card manual or the manuals of the computer system you [...]

4 Replacement Procedures 4.6 Smart card 4.6 Smart card Removing the Smart card To remove the Smart card, follow the steps below and refer to Figure 4-5. CAUTION: Insert or remove a Smart card in accordance with any instructions in the Smart card manual or the manuals of the computer system you are using. 1. Pull out the Smart card from the card slo[...]

4.7 Memory module 4 Replacement Procedures 4.7 Memory module Removing the Memory module To remove the mem ory module, make sure the computer is powered off, follow the steps below and refer to Figure 4-6 and 4-7. CAUTION: When removing the memory module, make sure the computer is powered off. Removing a memory module with the power on might damage [...]

4 Replacement Procedures 4.7 Memory module 2. Press two latches outward to release them (The mem ory module stands slantwise). 3. Remove the mem ory module from the mem ory module connector. Memory module 4-18 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Figure 4-7 Removing the memory module (2) Latch Memory module connector Latch Slot A S[...]

4.7 Memory module 4 Replacement Procedures Installing the Memory module To install the memory m odule, make sure that the computer is powered off, follow the steps below and refer to Figure 4-6 and 4-7. NOTE : The slot A is reserved for the first memory module. Use the slot B for expanded memory. If only one module is installed, use the slot A. 1. [...]

4 Replacement Procedures 4.8 FIN COVER ASSY 4.8 FIN COVER ASSY NOTE : When repairing the computer, clean the cooling fin with a vacuum cleaner. Do not use cotton sticks and tweezers to remove dusts. It may cause the cooling module problem or dusts stuffed. Removing the FIN COVER ASSY To remove the FIN COVER ASSY, follow the steps below and refer to[...]

4.9 Optical disk drive (DVD-Super Multi drive) 4 Replacement Procedures 4.9 Optical disk drive (DVD-Super Multi drive) Removing the Optical disk drive To remove the Optical disk drive, follow the steps below and refer to Figure 4-9 to 4-10. CAUTION: When the optical disk inside the optical disk drive can not be ejected because of some failure, open[...]

4 Replacement Procedures 4.9 Optical disk drive (DVD-Super Multi drive) 3. Remove the following screws and ODD REAR BRKT . • M2.0 × 2.7C STEP screw × 2 4. Remove the following screw and ODD SIDE BRKT . • M2.0 × 3C S-THIN HEAD screw × 1 ODD REAR BRKT ODD SIDE BRKT M2.0x3C S-THIN HEAD M2.0x2.7C STEP Optical disk drive Figure 4-10 Removing the[...]

4.10 Keyboard 4 Replacement Procedures 4.10 Keyboard Removing the Keyboard To remove the keyboard, follow the steps below and refer to Figure 4-11 to 4-12. CAUTION: As the keytop may fall out, when handling the keyboard always hold it by the frame and do not touch the keytop. 1. Turn over the computer and open the display. 2. Insert your fingers in[...]

4 Replacement Procedures 4.10 Keyboard 5. Remove the following screw and slide the KB SUP PLT ASSY as shown below to remove. • M2.5 × 3C S-THIN screw × 1 6. Disconnect the keyboard flexible cable from the connector CN3230 on the system board and remove the keyboard . M2.5x3C S-THIN Keyboard flexible cable KB SUP PLT ASSY CN3230 Keyboard Figure [...]

4.10 Keyboard 4 Replacement Procedures TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-25 Installing the Keyboard To install the keyboard, follow the steps below and refer to Figure 4-11 to 4-12. 1. Set the keyboard on the palm rest of the COVER ASSY with the upside down. 2. Connect the keyboard flexible cable to the connector CN3230 on the[...]

4 Replacement Procedures 4.11 BASE ASSY 4.11 BASE ASSY Removing the BASE ASSY To remove the BASE ASSY, follow the steps below and refer to Figure 4-13 to 4-15. 1. Remove the INSU LCD HNS UP from the COVER ASSY 2. Disconnect the LCD harness from the connector CN5000 on the system board. 3. Remove the following screw s securing the COVER ASSY . • M[...]

4.11 BASE ASSY 4 Replacement Procedures 4. Turn the computer upside down. 5. Disconnect the ExpressCard slot FPC from the connector CN2520 on the system board. ExpressCard slot FPC CN2520 Figure 4-14 Removing the BASE ASSY (2) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-27[...]

4 Replacement Procedures 4.11 BASE ASSY 6. Remove the following screws securing the BASE ASSY. • M2.5 × 4C FLAT HEAD screw × 1 (Described as “A” in the figure) • M2.5 × 6C FLAT HEAD screw × 13 (No description) BASE ASSY (A) Portion A Figure 4-15 Removing the BASE ASSY (3) NOTE: The circled number shows the order to drive the screws. 7. [...]

4.11 BASE ASSY 4 Replacement Procedures TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-29 Installing the BASE ASSY To install the BASE ASSY, follow the steps below and refer to Figure 4-13 to 4-15. 1. Set the BASE ASSY in place while setting the RGB connector side first. (See figure 4- 15). 2. Secure the BASE ASSY with the following screw [...]

4 Replacement Procedures 4.12 ExpressCard slot/KILL SW HOL ASSY 4.12 ExpressCard slot/KILL SW HOL ASSY Removing the ExpressCard slot/KILL SW HOL ASSY NOTE: Before starting, make sure that a dummy card is removed. To remove the ExpressCard slot (EXPRESSCARD CONNECTOR WITH FPC) /KILL SW HOL ASSY, follow the steps below and refer to Figure 4-16 to 4-1[...]

4.12 ExpressCard slot/KILL SW HOL ASSY 4 Replacement Procedures 5. Remove the KILL SW HOL ASSY from the BASE ASSY while releasing the latche s. KILL SW HOL ASSY Latch Latch Hole BASE ASSY Figure 4-17 Removing the KILL SW HOL ASSY Installing the ExpressCard slot/KILL SW HOL ASSY To install the ExpressCard slot (EXPRESSCARD CONNECTOR WITH FPC) /KILL [...]

4 Replacement Procedures 4.13 HDD/SSD 4.13 HDD/SSD CAUTION : Take care not to press on the top or bottom of the HDD. Pressure may cause data loss or damage to the device. NOTE: The procedures for removing/installing the SSD are the same with HDD. 4-32 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)[...]

4.13 HDD/SSD 4 Replacement Procedures Removing the moving HDD/SSD To remove the HDD/SSD, follow the steps below and refer to Figure 4-18. 1. Disconnect the HDD/SSD FPC from the connector CN1900 on the system board. 2. Remove the HDD/SSD from the slot. 3. Disconnect the HDD / SSD FPC from the HDD/SSD connector. HDD/SSD HDD/SSD FPC CN1900 Figure 4-18[...]

4 Replacement Procedures 4.14 Wireless LAN card 4.14 Wireless LAN card CAUTION : Do not touch the connectors on the Wireless LAN card. Debris on the connectors may cause the wireless LAN card access problems. Removing the Wireless LAN card To remove the wireless LAN card, follow the steps below and refer to Figure 4-19. 1. Disconnect two Wireless L[...]

4.14 Wireless LAN card 4 Replacement Procedures TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-35 Installing the Wireless LAN card To install the Wireless LAN card, follow the steps below and refer to Figure 4-19. 1. Insert the Wireless LAN card to the connector CN2600 on the system board slantwise and press it to connect firmly. NOTE : Al[...]

4 Replacement Procedures 4.15 RTC battery 4.15 RTC battery CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the laws and ordinances of your local authority. Removing the RTC battery To remove the RTC battery, follow the steps below and refer to Figure 4-20-1 to 4-20-2. 1. Disconnect the [...]

4.15 RTC battery 4 Replacement Procedures 5. Remove following screws to separate the ODD FPC from the ODD CONN HOLD BRKT. • M2.0 × 3.2 STEP screw × 2 ODD CONN HOLD BRKT ODD FPC M2.0x3.2 STEP Figure 4-20-2 Removing the RTC battery (2) Installing the RTC battery To install the RTC battery, follow the steps below and refer to Figure 4-20. 1. Set t[...]

4 Replacement Procedures 4.16 DC-IN HARNESS/RJ45 WIRE HARNESS 4.16 DC-IN HARNESS/RJ45 WIRE HARNESS Removing the DC-IN HARNESS/RJ45 WIRE HARNESS To remove the DC-IN HARNESS/RJ45 WIRE HARNESS, follow the steps below and refer to Figure 4-21 to 4-23. 1. Disconnect the DC-IN HARNESS from the connector CN8800 on the system board. 2. Remove the DC-IN HAR[...]

4.16 DC-IN HARNESS/RJ45 WIRE HARNESS 4 Replacement Procedures 3. Remove the acetate tape . 4. Disconnect the CAMERA HARNESS from the connector CN9540 on the system board and two 3G antenna cables from the term inals on the 3G card . 5. Disconnect the RJ45 WIRE HARNESS from the connector CN4100 on the system board. 6. Take the harness of RJ45 WIRE H[...]

4 Replacement Procedures 4.16 DC-IN HARNESS/RJ45 WIRE HARNESS 7. Remove the following screws and remove the HARNESS HOLDER R from the slot while releasing three latche s (pulling two latches and pushing one inside as shown in the figure). • M2.5 × 6C FLAT HEAD screw × 1 8. Remove the RJ45 WIRE HARNESS from the HARNESS HOLDER R. RJ45 WIRE HARNES[...]

4.16 DC-IN HARNESS/RJ45 WIRE HARNESS 4 Replacement Procedures TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-41 Installing the DC-IN HARNESS/RJ45 WIRE HARNESS To install the DC-IN HARNESS/RJ45 WIRE HARNESS, follow the steps below and refer to Figure 4-21 to 4-23. 1. Set the RJ45 WIRE HARNESS into the HARNESS HOLDER R. 2. Set the HARNESS HO[...]

4 Replacement Procedures 4.17 3G card/SIM board 4.17 3G card/SIM board CAUTION : Do not touch the connectors on the 3G card. Debris on the connectors may cause the 3G card access problems. Removing the 3G card/SIM board To remove the 3G card/SIM board, follow the steps below and refer to Figure 4-24 to 4-25. 1. Remove the following screws and the 3[...]

4.17 3G card/SIM board 4 Replacement Procedures 2. Remove the following screws and the SIM board from the connector CN9580 on the system board. • M2.5 × 4C FLAT HEAD screw × 2 3. Remove the SIM board FPC from the connector CN9880 on the SIM board. SIM board SIM board FPC M2.5x4C FLAT HEAD CN9880 CN9580 Figure 4-25 Removing the3G card/SIM board [...]

4 Replacement Procedures 4.17 3G card/SIM board 4-44 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Installing the 3G card/SIM board To install the 3G card/SIM board, follow the steps below and refer to Figure 4-24 to 4-25. 1. Connect the SIM board FPC to the connector CN9880 on the SIM board. 2. Secure SIM board with the following screws. ?[...]

4.18 Bluetooth module 4 Replacement Procedures 4.18 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follow the steps below and refer to Figure 4-26. 1. Lift the hook of BT HOLDER up and slide it to remove. 2. Remove the Bluetooth module from the COVER ASSY. 3. Disconnect the BT HARNESS carefully from the connector of [...]

4 Replacement Procedures 4.18 Bluetooth module 4-46 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Installing the Bluetooth module To install the Bluetooth module, follow the steps below and refer to Figure 4-26. 1. Connect the BT HARNESS to the connector on the Bluetooth module. 2. Set the Bluetooth module on the COVER ASSY while inserting [...]

4.19 Smart card slot 4 Replacement Procedure 4.19 Smart card slot Removing the Smart card slot To remove the Smart card slot, follow the steps below and refer to Figure 4-27. 1. Peel the INSU FPC SC on the TPAD PLT ASSY . 2. Disconnect the FPC of Smart card slot from the connector CN2170 on the system board. 3. Lift the hook of Smart card slot and [...]

4 Replacement Procedure 4.19 Smart card slot 4-48 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Installing the Smart card slot To install the Smart media slot, follow the steps below and refer to Figure 4-27. 1. Insert the Smart card slot under the guides until the hook is latched. 2. Pass the FPC of Smart card slot under the Bluetooth modu[...]

4.20 SD board 4 Replacement Procedure 4.20 SD board Removing the SD board To remove the SD board, follow the steps below and refer to Figure 4-28. 1. Disconnect the SD BOARD FPC from the connector CN9530 on the system board. 2. Remove the following screw s and SD board . • M2.5 × 4C FLAT HEAD × 2 3. Disconnect SD BOARD FPC from the SD board. SD[...]

4 Replacement Procedure 4.20 SD board 4-50 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Installing the SD board To install the SD board, follow the steps below and refer to Figure 4-28. 1. Connect the SD BOARD FPC to the SD board 2. Secure the SD board with the following screw s. • M2.5 × 4C FLAT HEAD × 2 3. Connect SD BOARD FPC to the[...]

4.21 RGB HARNESS 4 Replacement Procedure 4.21 RGB HARNESS Removing the RGB HARNESS To remove the RGB HARNESS, follow the steps below and refer to Figure 4-29. 1. Remove the following screw s to rem ove the RGB HARNESS from the slot. • #4-40 × 5C UNIFIED screw × 2 2. Peel the INSU RGB HNS fixing the RGB HARNESS to the DC-FAN. 3. Disconnect the R[...]

4 Replacement Procedure 4.21 RGB HARNESS 4-52 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Installing the RGB HARNESS To install the RGB HARNESS, follow the steps below and refer to Figure 4-29. 1. Set the RGB HARNESS in the slot in place and secure it with the following screw s. • #4-40 × 5C UNIFIED screw × 2 2. Connect the RGB HARNES[...]

4.22 DC FAN 4 Replacement Procedure 4.22 DC FAN CAUTION: Do not apply pressure to the DC FAN. Removing the DC FAN To remove the DC FAN, follow the steps below and refer to Figure 4-30 to 4-32. 1. Remove the following screw s to rem ove H SINK PLT and screws fixing the VGA PLATE HOLDER (only for external graphics chip model). • M1.6 × 4C OTHER sc[...]

4 Replacement Procedure 4.22 DC FAN 4-54 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) M1.6x4C OTHER H SINK PLT VGA PLATE H O LDER M1.6x4C OTHER Figure 4-31 Removing the DC FAN (2) (for external graphics chip model)[...]

4.22 DC FAN 4 Replacement Procedure 4. Turn over the DC FAN assembly and peel off the INSU FIN UP . 5. Remove the following screw s and separate the DC FAN and FIN . • M2.5 × 4C FLAT HEAD screw × 2 FIN DC FAN INSU FIN UP M2.5x4C FLAT HEAD Figure 4-32 Removing the DC FAN (3) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 55[...]

4 Replacement Procedure 4.22 DC FAN Installing the DC FAN To install the DC FAN, follow the steps below and refer to Figure 4-30 to 4-33. 1. Secure the DC FAN to the FIN with the following screws. • M2.5 × 4C FLAT HEAD screw × 2 2. Stick the INSU FIN UP on the DC FAN and FIN. CAUTION: When the removed INSU FIN UP is deformed or broken. Use a ne[...]

4.22 DC FAN 4 Replacement Procedure TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 57 8. Secure the H SINK PLT and VGA PLATE HOLDER (only for external graphics chip model) with the following screw s. • M1.6 × 4C OTHER screw × 4 • M1.6 × 4C OTHER screw × 2 (for external Graphics chip) NOTE : When securing the H SINK PLT and VGA PLA[...]

4 Replacement Procedure 4.23 Sound/USB board and MIC HARNESS 4.23 Sound/USB board and MIC HARNESS Removing the Sound/USB board and MIC HARNESS (Internal microphone) To remove the Sound/USB board and MIC HARNESS, follow the steps below and refer to Figure 4-34. 1. Remove the following screw securing the Sound/USB board. • M2.0 × 4B BIND screw × [...]

4.23 Sound/USB board and MIC HARNESS 4 Replacement Procedure TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 59 Installing the Sound/USB board and MIC HARNESS (Internal microphone) To install the Sound/USB board and MIC HARNESS, follow the steps below and refer to Figure 4-34. 1. Set the MIC HARNESS to the slot in place. 2. Set the Sound/U[...]

4 Replacement Procedure 4.24 System board 4.24 System board Removing the System board To remove the system board, follow the steps below and refer to Figure 4-35. 1. Disconnect the SW board FFC and Touch pad FFC from the connector CN9500 and CN9550 on the system board. 2. Peel the INSU ODD UPPER to release the Bluetooth module harness . 3. Remove t[...]

4.24 System board 4 Replacement Procedure Installing the System board To install the system board, follow the steps below and refer to Figure 4-35. NOTE: When replacing with a new system board, stick INSU LCD CONN on the system board as shown below. CN 5000 INSU LCD CONN 1. Connect the Bluetooth module harness to the connector CN4440 on the system [...]

4 Replacement Procedure 4.25 SPEAKER ASSY 4.25 SPEAKER ASSY Removing the SPEAKER ASSY To remove the SPEAKER ASSY, follow the steps below and refer to Figure 4-36 to 4-37. 1. Slide the HARNESS HOLDER L in the direction as shown below to remove it. NOTE: There are four latches. They are released by sliding the HARNESS HOLDER L in the direction as sho[...]

4.25 SPEAKER ASSY 4 Replacement Procedure 2. Peel off three acetate tapes fixing the harness of SPEAKER ASSY. 3. Remove the right and left SPEAKER PLT s while releasing latches. 4. Take out the SPEAKER ASSY from the right and left slots. SPEAKER PLT SPEAKER ASSY A cetate tape SPEAKER PLT Figure 4-37 Removing the speaker (2) TECRA R10 Maintenance Ma[...]

4 Replacement Procedure 4.25 SPEAKER ASSY 4-64 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Installing the Speaker To install the speaker, follow the steps below and refer to Figure 4-36 to 4-37. 1. Set the right and left speaker of SPEAKER ASSY into the slots. CAUTION: When setting the SPEAKER ASSY, do not crush the cushion. 2. Set the SP[...]

4.26 LCD COVER ASSY 4 Replacement Procedure 4.26 LCD COVER ASSY Removing the LCD COVER ASSY To remove the LCD COVER ASSY, follow the steps below and refer to Figure 4-38. 1. Open the LCD COVER ASSY at angle of 90 degree to the COVER ASSY . 2. Set the COVER ASSY on a flat desk as shown below. 3. Remove the following screw s fixing the BH L ASSY and [...]

4 Replacement Procedure 4.26 LCD COVER ASSY 4-66 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Installing the LCD COVER ASSY To install the LCD COVER ASSY, follow the steps below and refer to Figure 4-38. 1. Place the COVER ASSY on the flat desk. 2. Set the LCD COVER ASSY on the COVER ASSY in place. 3. Secure the GND SPG FIN , BH L ASSY and[...]

4.27 MEMBRANE SW 4 Replacement Procedure 4.27 MEMBRANE SW Removing the MEMBRANE SW To remove the MEMBRANE SW, follow the steps below and refer to Figure 4-39 to 4-41. 1. Peel off the INSU BTN COV HLD . 2. Remove the BUTTON COV ASSY . INSU BTN COV HLD BUTTON COV ASSY Figure 4-39 Removing the MEMBRANE SW (1) TECRA R10 Maintenance Manual (960-708) [CO[...]

4 Replacement Procedure 4.27 MEMBRANE SW 3. Turn over the COVER ASSY . 4. Lift up the hook of MEMB HOLD ASSY and slide the MEMB HOLD ASSY as shown below to remove it. MEMB HOLD ASSY Hook Figure 4-40 Removing the MEMBRANE SW (2) 4-68 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)[...]

4.27 MEMBRANE SW 4 Replacement Procedure 5. Remove the INSU SQUARE (on the back). 6. Turn over the COVER ASSY. 7. Press down the hook of COVER ASSY and slide the MEMBRANE SW as shown below to remove it. INSU SQUARE MEMBRANE SW Hook Figure 4-41 Removing the MEMBRANE SW (3) Installing the MEMBRANE SW To install the MEMBRANE SW, follow the steps below[...]

4 Replacement Procedure 4.28 TOUCH PAD/Fingerprint sensor board 4.28 TOUCH PAD/Fingerprint sensor board CAUTION: Do not reuse the removed the TOUCH PAD, TP SPILL CUSHION, Fingerprint sensor board and D STICK TAPE TP. When replacing the TP SPILL CUSHION, Fingerprint sensor board and TOUCH PAD, remove the double-sided tape left on the Fingerprint sen[...]

4.28 TOUCH PAD/Fingerprint sensor board 4 Replacement Procedure 4. Peel off the TOUCH PAD . TOUCH PAD Figure 4-43 Removing the TOUCH PAD/Fingerprint sensor board (2) 5. Turn over the COVER ASSY. 6. Remove TP BTN COV ASSY while releasing latches. TP BTN COV ASSY Latch Figure 4-44 Removing the TOUCH PAD /Fingerprint sensor board (3) TECRA R10 Mainten[...]

4 Replacement Procedure 4.28 TOUCH PAD/Fingerprint sensor board 7. Remove the following screw s and peel off the Fingerprint sensor board . • M2.0 × 4C S-THIN HEAD × 2 8. Remove the TP SPILL CUSHION from the Fingerprint sensor board. 9. Remove the D STICK TAPE TP . M2.0x4C S-THIN HEAD TP SPILL CUSHION Fingerprint sensor board D STICK TAPE TP Fi[...]

4.28 TOUCH PAD/Fingerprint sensor board 4 Replacement Procedure TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 73 Install the TOUCH PAD /Fingerprint sensor board To install the TOUCH PAD /Fingerprint sensor board, follow the steps below and refer to Figure 4-42 to 4-45. 1. Stick a new TP SPILL CUSHION on a new Fingerprint sensor board in [...]

4 Replacement Procedure 4.29 LCD unit 4.29 LCD unit Removing the LCD unit To remove the LCD unit, follow the steps below and refer to Figure 4-46 to 4-50. 1. Peel off four LCD CUSHION s and two MASK SEAL s (black) from the LCD MASK ASSY. 2. Peel off two MASK SEAL s (silver) from the LCD COV CAP L and LCD COV CAP R . 3. Remove the following screw s [...]

4.29 LCD unit 4 Replacement Procedure 5. Remove the LCD COV CAP L and LCD COV CAP R while releasing latches. LCD COV CAP L LCD COV CAP R Figure 4-47 Removing the LCD unit (2) 6. Remove the LCD MASK ASSY from the LCD COVER ASSY while releasing the latches. LCD MASK ASSY Figure 4-48 Removing the LCD unit (3) TECRA R10 Maintenance Manual (960-708) [CO[...]

4 Replacement Procedure 4.29 LCD unit 7. Remove the LCD unit from the LCD COVER ASSY. LCD unit LCD COVER ASSY Figure 4-49 Removing the LCD unit (4) 8. Peel off the INSU HNS CONN . 9. Disconnect the LCD harness from the connector on the LCD unit. LCD unit LCD harness INSU HNS CONN Figure 4-50 Removing the LCD unit (5) 4-76 [CONFIDENTIAL] TECRA R10 M[...]

4.29 LCD unit 4 Replacement Procedure Installing the LCD unit To install the LCD unit, follow the steps below and refer to Figure 4-46 to 4-50. 1. Connect the LCD harness to the connector of the LCD unit. 2. Stick a new INSU HNS CONN on the LCD connector and LCD HARNESS (connector). CAUTION : Stick a new LCD HNS CONN as shown below. LCD connector 3[...]

4 Replacement Procedure 4.29 LCD unit 4. Set the LCD COV CAP L and LCD COV CAP R while engaging the latches. CAUTION : Make sure that harnesses are not pinched. 5. Secure the LCD COV CAP L and LCD COV CAP R with the following screw s. • M2.0 × 8C OTHER screw × 2 (1 each) 6. Stick two MASK SEAL s (silver) on the LCD COV CAP L and LCD COV CAP R. [...]

4.30 CAMERA MODULE/Antenna 4 Replacement Procedure 4.30 CAMERA MODULE/Antenna Removing the CAMERA MODULE/Antenna To remove the CAMERA MODULE/Antenna, follow the steps below and refer to Figure 4- 51 to 4-52. 1. Peel the INSU ANT HOLD S fixing the CAMERA HARNESS. (only for CAMERA model) 2. Peel off the CAMERA MODULE from the LCD COVER ASSY. 3. Disco[...]

4 Replacement Procedure 4.30 CAMERA MODULE/Antenna 4. Peel off the INSU ANT HOLD S s fixing the CAMERA HARNESS/antenna s . 5. Peel off the wireless LAN antenna s and 3G antenna s from the LCD COVER ASSY. 3G antenna (blue) CAMERA HARNESS/ Antenna cable INSU ANT HOLD S INSU ANT HOLD S LCD COVER ASSY Wireless LAN antenna (black) Wireless LAN antenna ([...]

4.30 CAMERA MODULE/Antenna 4 Replacement Procedure Installing the CAMERA MODULE/Antenna To install the CAMERA MODULE/antennas, follow the steps below and refer to Figure 4-51 to 4-53. CAUTION : Do not reuse the removed CAMERA MODULE/antennas and INSU ANT HOLD S s . Use new ones. 1. Stick new I NSU ANT HOLD S s on the LCD COVER ASSY aligning to the [...]

4 Replacement Procedure 4.30 CAMERA MODULE/Antenna 2. Stick new wireless LAN antenna s, 3G antenna s and CAMERA MODULE on the LCD COVER ASSY in place. CAUTION : Stick new wireless LAN antennas , 3G antennas and CAMERA MODULE on the LCD COVER ASSY as shown below. Do not put them on ribs or cushions. Arrange the cables carefully. (For two-wire Wirele[...]

4.30 CAMERA MODULE/Antenna 4 Replacement Procedure 3. Connect the CAMERA HARNESS to the CAMERA MODULE. 4. FIX the CAMERA HARNESS with the INSU ANT HOLD S . 5. Arrange the CAMERA HARNESS, 3G antenna cables and wireless LAN antenna cables in place. 6. Fix the CAMERA HARNESS, 3G antenna cables and wireless LAN antenna cables with the I NSU ANT HOLD S [...]

4 Replacement Procedure 4.31 Hinge 4.31 Hinge Removing the Hinge (BH L ASSY/BH R ASSY) To remove the hinges, follow the steps below and refer to Figure 4-54. 1. Remove the following screw s securing the hinges. • M2.5 × 4B S-THIN HEAD × 4 (2 each) 2. Remove the hinge s ( BH L ASSY/BH R ASSY ) from the LCD COVER ASSY . BH L ASSY BH R ASSY M2.5x4[...]

4.31 Hinge 4 Replacement Procedure Installing the Hinge To install the hinge, follow the steps below and refer to Figure 4-54. CAUTION : Before setting the hinge, apply LOCTITE 425 to the bosses shown in the figure below. 1. Set the hinges ( BH L ASSY/BH R ASSY ) on the LCD COVER ASSY in place and secure them with the following screw s. • M2.5 ×[...]

4 Replacement Procedure 4.31 Hinge 4-86 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)[...]

[CONFIDENTIAL] Appendices[...]

Appendices App-ii [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)[...]

Appendices TECRA R10 Maintenance Manual ( 960-708) [CONFIDENTIAL] App-iii Appendix Content s Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout ................................................................................................. B-1 B.1 System board[...]

Appendices App-iv [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) C.17 CN9500 Switch interface connector (13-pin) ..................................................... C-17 C.18 CN9510 RGB unit interface connector (14-pin) ................................................. C-17 C.19 CN9520 FMWUS* board interface connector (40-pin) ............[...]

Appendices TECRA R10 Maintenance Manual ( 960-708) [CONFIDENTIAL] App-v Appendix D Keyboard Scan/Character Codes ................................................................ D-1 Appendix E Key Layout ..................................................................................................... E-1 E.1 United Kingdom (UK) Keyboard .......[...]

Appendices App-vi [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Figures Figure B-1 System board ( FMWSY* ) layout (front) ...................................................... B-1 Figure B-2 System board ( FMWSY* ) layout (back) ...................................................... B-3 Figure B-3 Sound/USB board ( FMWUS* ) layout (front/b[...]

Appendices TECRA R10 Maintenance Manual ( 960-708) [CONFIDENTIAL] App-vii System board T able C-1 Memory connector 1 (200-pin) ........................................................................ C-1 T able C-2 Memory connector 2 (200-pin) ........................................................................ C-4 T able C-3 SA T A HDD interfa[...]

Appendices App-viii [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708) SD board T able C-31 System board interface connector (40-pin) .................................................... C-25 T able C-32 SD Card interface connector (12-pin) ............................................................ C-26 T ouch P AD board T able C-33 Dual Point[...]

Appendix A Handling the LCD Module Appendices Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged duri ng assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cove r, be sure to seat it so that it i[...]

Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with co tton or a soft cloth. If it is still dirty, try breathing on the surface to create a light cond ensate and wipe it again. If the surface is very dirty, we recomme nd a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surfa[...]

Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the m odule, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. TECRA R1[...]

Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly c[...]

Appendix A Handling the LCD Module Appendices 10. If you transport the module, do not use pack ing material that c ontains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. TECRA R10 Maintena nce Manual (960- 708) [CONFIDENTIAL] A-5[...]

Appendices Appendix A Handling the LCD Module A-6 [CONFIDENTIAL ] TECRA R10 Maintenance Manual ( 960- 708)[...]

Appendix B Boar d Layout Appendices Appendix B Board Layout B.1 System board (FMWSY*) Front V iew Figure B-1 System board(FMWSY*) layout (front) TECRA R10 Maintenance Manual (960-623) B-1[...]

Appendices Appendix B Boar d Layout B-2 [CONFIDENTIAL] TECRA R10 Maint enance Manual (960-623 ) Table B-1 System board(F MW SY*) connectors and ICs (front) Number Name CN3230 Keyboard I/F connector CN3490 It is debugging port for development only CN4440 Bluetooth I/F connector CN5000 LCD I/F connector[...]

Appendix B Boar d Layout Appendices B.2 System board (FMWSY*) Back V iew Figure B-2 System board(F MW SY*) layout (back) TECRA R10 Maintenance Manual (960-623) [CONFIDENTIAL] B-3[...]

Appendices Appendix B Boar d Layout B-4 [CONFIDENTIAL] TECRA R10 Maint enance Manual (960-623 ) Table B-2 System board (F MW SY*) connectors and ICs (back) Number Name CN1400 Memory connector 1 CN1410 Memory connector 2 CN1900 SA T A HDD I/F connector CN1950 SA T A ODD I/F connector CN2170 Smart Card I/F Connector CN2300 Docking I/F connector CN252[...]

Appendix B Boar d Layout Appendices B.3 Sound/USB board (FMWUS*) Vie w (front) (back) Figure B-3 Sound/USB board (F MWUS*) layout (front/back) Table B-3 Sound/USB board (F MWUS *) connector ( back ) Number Name CN1970 eSA T A/USB I/F connector CN4610 USB(Port5) I/F connector CN6050 Ext MIC I/F connector CN6180 Speaker I/F connector CN9820 System bo[...]

Appendices Appendix B Boar d Layout B.4 SD board (FMWSD*) V iew (front) (back) Figure B- 4 SD board ( F MWSD *) layout (front/back) Table B- 4 SD board (F MWSD *) connector (back) Number Name CN9830 System board I/F connector IS2150 SD Card I/F connector B-6 [CONFIDENTIAL] TECRA R10 Maint enance Manual (960-623 )[...]

Appendix B Boar d Layout Appendices B.5 T ouch P AD board (FMWTP*) V iew (front) (back) Figure B-5 Touch PAD board (F MWTP *) layout (front/back) Table B-5 Touch PAD board (F MWTP *)connector (back) Number Name CN3240 Dual Point I/F connector CN9650 System board I/F connector TECRA R10 Maintenance Manual (960-623) [CONFIDENTIAL] B-7[...]

Appendices Appendix B Boar d Layout B.6 SIM/Mini PCI Express board (FMWPE*) V iew (front) (back) Figure B- 6 SIM/Mini PCI Express board (F MWPE *) layout (front/back) Table B- 6 SIM/Mini PCI Express board (F MWPE *) connector ( front/ back) Number Name CN2610 PCI-E Mini I/F connector CN461 1 USB (Port0) I/F connector CN9880 System board I/F connect[...]

Appendix B Boar d Layout Appendices B.7 SA T A HDD FPC (FMWHF*) View (front) (back) Figure B-7 SATA HDD FPC (F MWHF *) layout (front/back) Table B-7 SATA HDD FPC (F MWHF *) connector ( front/back ) Number Name CN1910 HDD I/F connector CN191 1 System board I/F connector TECRA R10 Maintenance Manual (960-623) [CONFIDENTIAL] B-9[...]

Appendices Appendix B Boar d Layout B.8 SA T A ODD FPC (FMWOF*) View (front) (back) Figure B- 8 SATA ODD FPC (FMWOF*) layout (front/back) Table B- 8 SATA ODD FPC (F MWOF *) connector ( front/back ) Number Name CN1960 SA T A ODD I/F connector CN1961 System board I/F connector B-10 [CONFIDENTIAL] TECRA R10 Maintenance Manual ( 960-623 )[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C- 1 Appendix C Pin Assignments System board (FMWSY ＊ ) C.1 CN1400 Memory connector 1 (200-pin) Table C-1 Memory connector 1 (200-pin) (1/3) Pin No. Signal Name Pin No. Signal Name 1 MRVREF-B0V 2 GND 3 GND 4 ADQ05-B1P 5 ADQ00-B1P 6 ADQ07-B1P 7 ADQ04-B1P 8 [...]

Appendices Appendix C Pin Assignments C-2 [CO NFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Table C-1 Memory connector 2 (200-pin) (2/3) Pin No. Signal Name Pin No. Signal Name 61 ADQ26-B1P 62 ADQ27-B1P 63 ADQ24-B1P 64 ADQ29-B1P 65 GND 66 GND 67 ADM3-B1P 68 ADQS3-B1N 69 NC 70 ADQS3-B1P 71 GND 72 GND 73 ADQ30-B1P 74 ADQ25-B1P 75 ADQ31-B1P 76 AD[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-3 Table C-1 Memory connector 2 (200-pin) (3/3) Pin No. Signal Name Pin No. Signal Name 133 GND 134 ADQ35-B1P 135 ADQ38-B1P 136 ADQ36-B1P 137 ADQ33-B1P 138 GND 139 GND 140 ADQ41-B1P 141 ADQ47-B1P 142 ADQ42-B1P 143 ADQ40-B1P 144 GND 145 GND 146 ADQS5-B1N 147[...]

Appendices Appendix C Pin Assignments C-4 [CO NFIDENTIAL] TECRA R10 Maintenance Manual (960-708) C.2 CN1410 Memory connector 2 (200-pin) Table C-2 Memory connector 2 (200-pin) (1/3) Pin No. Signal Name Pin No. Signal Name 1 MRVREF-B0V 2 GND 3 GND 4 BDQ04-B1P 5 BDQ05-B1P 6 BDQ01-B1P 7 BDQ00-B1P 8 GND 9 GND 10 BDM0-B1P 11 BDQS0-B1N 12 GND 13 BDQS0-B1[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-5 Table C-1 Memory connector 2 (200-pin) (2/3) Pin No. Signal Name Pin No. Signal Name 61 BDQ28-B1P 62 BDQ25-B1P 63 BDQ24-B1P 64 BDQ27-B1P 65 GND 66 GND 67 BDM3-B1P 68 BDQS3-B1N 69 NC 70 BDQS3-B1P 71 GND 72 GND 73 BDQ29-B1P 74 BDQ30-B1P 75 BDQ26-B1P 76 BDQ[...]

Appendices Appendix C Pin Assignments C-6 [CO NFIDENTIAL] TECRA R10 Maintenance Manual (960-708) Table C-1 Memory connector 2 (200-pin) (3/3) Pin No. Signal Name Pin No. Signal Name 133 GND 134 BDQ39-B1P 135 BDQ38-B1P 136 BDQ35-B1P 137 BDQ34-B1P 138 GND 139 GND 140 BDQ45-B1P 141 BDQ44-B1P 142 BDQ41-B1P 143 BDQ40-B1P 144 GND 145 GND 146 BDQS5-B1N 14[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-7 C.3 CN1900 SATA HDD interface connector (20-pin) Table C-3 SATA HDD interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 GND 3 GND 4 GND 5 GND 6 GND 7 NC 8 P5V 9 P5V 10 P5V 11 P5V 12 P5V 13 NC 14 GND 15 ZSTRFD-P1P 16 ZSTRHD-P1N 17[...]

Appendices Appendix C Pin Assignments C-8 [CO NFIDENTIAL] TECRA R10 Maintenance Manual (960-708) C.4 CN1950 SATA ODD interface connector (20-pin) Table C-4 SATA ODD interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 GND 3 GND 4 GND 5 GND 6 GND 7 NC 8 P5V 9 P5V 10 P5V 11 P5V 12 P5V 13 NC 14 GND 15 ZSTROD-P1P 16 ZSTROD-P1N 1[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-9 C.6 CN2300 Docking interface connector (140-pin) Table C-6 Docking interface connector (140-pin) (1/3) Pin No. Signal Name Pin No. Signal Name 1 DCOUT 2 DCOUT 3 DOCDT1-S3N 4 GND 5 BT2VD 6 BT2VD 7 PSCL-S5P 8 PSDA-S5P 9 GND 10 ZUSBDC-E3P 11 ZUSBDC-E3N 12 G[...]

Appendices Appendix C Pin Assignments C-10 [ CONFIDENTIAL] TECRA R10 Maintenance Manual ( 960-708) Table C-6 Docking interface connector (140-pin) (2/3) Pin No. Signal Name Pin No. Signal Name 71 DCOUT 72 DCOUT 73 PWRSW-S3N 74 DOCVON-S3P 75 NC 76 NC 77 GND 78 GND 79 GND 80 NC 81 GND 82 GND 83 GND 84 GND 85 NC 86 GND 87 NC 88 GND 89 GND 90 DBLUE-PXP[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-11 Table C-6 Docking interface connector (140-pin) (3/3) Pin No. Signal Name Pin No. Signal Name A1 GND A2 GND A3 DSKDC A4 PVBAT2 1T GND 2T GND 3T GND 4T GND 5T GND 6T GND 7T GND 8T GND 9T GND 10T GND 11T GND 12T GND 13T GND 14T GND 15T GND 16T GND 17T GND[...]

Appendices Appendix C Pin Assignments C-12 [ CONFIDENTIAL] TECRA R10 Maintenance Manual ( 960-708) C.7 CN2520 Expresscard interface connector (40-pin) Table C-7 Expresscard interface connector (40-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 GND 3 GND 4 GND 5 ZETCRD-P1P 6 ZETCRD-P1N 7 GND 8 GND 9 GND 10 GND 11 ZERCRD-P1P 12 ZERCRD-P1N 13 GN[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-13 C.8 CN2600 PCI-E MINI CARD interface connector (52-pin) Table C-8 PCI-E MINI CARD interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name 1 PEWAKE-E3N 2 WLAN-E3V 3 WCHDAT-P3P 4 GND 5 WCHCLK-P3P 6 1R5-P1V 7 WLXRQ-P3N 8 NC 9 GND 10 NC 11 XPEW[...]

Appendices Appendix C Pin Assignments C-14 [ CONFIDENTIAL] TECRA R10 Maintenance Manual ( 960-708) C.9 CN3230 Keyboard interface connector (25-pin) Table C-9 Keyboard interface connector (25-pin) Pin No. Signal Name Pin No. Signal Name 1 NUMLED-P5N 2 ARWLED-P5N 3 CAPLED-P5N 4 P5V 5 KBRT06-S3N 6 KBRT02-S3N 7 KBRT03-S3N 8 KBRT05-S3N 9 KBRT01-S3N 10 K[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-15 C.11 CN4400 Bluetooth interface connector (10-pin) Table C-11 Bluetooth interface connector (10-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 GND 3 P3V 4 WCHDAT-P3P 5 BTRST-S3N 6 BTMDL-P3N 7 WCHCLK-P3P 8 ZUSBBT-E3N 9 ZUSBBT-E3P 10 GND C.12 CN5000[...]

Appendices Appendix C Pin Assignments C-16 [ CONFIDENTIAL] TECRA R10 Maintenance Manual ( 960-708) C.13 CN8771 FAN interface connector (4-pin) Table C-13 FAN interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 E5V 2 FANG0-E3P 3 GND 4 FPWM0-S3P 1T GND 2T GND C.14 CN8800 DC-IN connector (4-pin) Table C-14 DC-IN connector (4-pin) Pin[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-17 C.16 CN9300 RTC battery connector (3-pin) Table C-16 RTC battery connector (3-pin) Pin No. Signal Name Pin No. Signal Name 1 ZS_PWCHKF 2 NC 3 GND 1T GND 2T GND C.17 CN9500 Switch interface connector (13-pin) Table C-17 Switch interface connector (13-pin[...]

Appendices Appendix C Pin Assignments C-18 [ CONFIDENTIAL] TECRA R10 Maintenance Manual ( 960-708) C.19 CN9520 FMWUS* board interface connector (40-pin) Table C-19 FMWUS* board interface connector (40-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 ZSRRP4-P1P 3 ZSTTP4-P1N 4 GND 5 ZSTRP4-P1P 6 ZSTRP4-P1N 7 GND 8 ZUSBES-E3N 9 ZUSBES-E3P 10 GND 1[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-19 C.20 CN9530 FMWSD* board interface connector (40-pin) Table C-20 FMWSD* board interface connector (40-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 WANLED-E3P 3 GND 4 FMPWR0-P3P 5 RFLED-S3P 6 P3V 7 P3V 8 P3V 9 P3V 10 P3V 11 FMLED-P3N 12 GND 13 GN[...]

Appendices Appendix C Pin Assignments C-20 [ CONFIDENTIAL] TECRA R10 Maintenance Manual ( 960-708) C.21 CN9540 WebCam interface connector (6-pin) Table C-21 WebCam interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name 1 P5V 2 ZUSBCM-E3N 3 ZUSBCM-E3P 4 GND 5 GND 6 CAMDET-P3N 1T GND 2T GND C.22 CN9550 FMWTP* board interface connector (1[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-21 C.23 CN9580 FMWPE* board interface connector (50-pin) Table C-23 FMWPE* board interface connector (50-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 3GWAKE-S3N 3 CLRST2-E3N 4 CLDAT2-E1P 5 XCLCK2-E1P 6 GND 7 ZETMP2-P1P 8 ZETMP2-P1N 9 GND 10 ZERMP2-[...]

Appendices Appendix C Pin Assignments C-22 [ CONFIDENTIAL] TECRA R10 Maintenance Manual ( 960-708) Sound/USB board (FMWUS*) C.24 CN1970 eSATA/USB interface connector (11-pin) Table C-24 eSATA/USB interface connector (11-pin) Pin No. Signal Name Pin No. Signal Name P1 USB1PS-E5V P2 ZUSBES-E3N P3 ZUSBES-E3P P4 GND P5 GND P6 ZSTTES-P1P P7 ZSTTES-P1N P[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-23 C.27 CN6180 Speaker interface connector (4-pin) Table C-27 Speaker interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 SPOTL-PXN 2 SPOTL-PXP 3 SPOTR-PXP 4 SPOTR-PXN 1T GND 2T GND C.28 CN9820 System board interface connector (40-pin) Ta[...]

Appendices Appendix C Pin Assignments C-24 [ CONFIDENTIAL] TECRA R10 Maintenance Manual ( 960-708) C.29 J6051 Microphone interface connector (6-pin) Table C-29 Microphone interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 EMICIN-PXP 3 EMICB-P2V 4 GND 5 DETCTA-P4N 6 EMICB-P2V C.30 J6310 Head Phone interface connector (6-pin)[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-25 SD board (FMWSD*) C.31 CN9630 System board interface connector (40-pin) Table C-31 System board interface connector (40-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 SDCMD-P3P 3 SDDAT3-P3P 4 GND 5 SDCLK-P3P 6 SDDAT2-P3P 7 GND 8 SDDAT0-P3P 9 SDDAT[...]

Appendices Appendix C Pin Assignments C-26 [ CONFIDENTIAL] TECRA R10 Maintenance Manual ( 960-708) C.32 IS2150 SD Card interface connector (12-pin) Table C-32 SD Card interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name 1 SDDAT3-P3P 2 SDCMD-P3P 3 GND 4 FM-P3V 5 SDCLK-P3P 6 GND 7 SDDAT0-P3P 8 SDDAT1-P3P 9 SDDAT2-P3P 10 SDCD-P3N 11 GN[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-27 Touch PAD board (FMWTP*) C.33 CN3240 Dual Point interface connector (12-pin) Table C-33 Dual Point interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 TPBTNR-P5N 3 TPBTNR-P5N 4 NC 5 NC 6 NC 7 NC 8 NC 9 GND 10 IPDCLK-P5P 11 IPDDA[...]

Appendices Appendix C Pin Assignments C-28 [ CONFIDENTIAL] TECRA R10 Maintenance Manual ( 960-708) SIM/Mini PCI Express board (FMWPE*) C.35 CN2610 PCI-E Mini interface connector (52-pin) Table C-35 PCI-E Mini interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name 1 PEWAKE-E3N 2 MP2-E3V 3 WCHDAT-P3P 4 GND 5 WCHCLK-P3P 6 1R5-P1V 7 MP2XR[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-29 C.36 CN4611 USB(Port0) interface connector (4-pin) Table C-36 USB(Port0) interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 USBOPS-E5V 2 ZUSBP0-E3N 3 ZUSBP0-E3P 4 GND 1T GND 2T GND 3T GND 4T GND[...]

Appendices Appendix C Pin Assignments C-30 [ CONFIDENTIAL] TECRA R10 Maintenance Manual ( 960-708) C.37 CN9880 System board interface connector (50-pin) Table C-37 System board interface connector (50-pin) Pin No. Signal Name Pin No. Signal Name 1 USBOC0-E3N 2 E5V 3 E5V 4 E5V 5 USBON0-E5N 6 GND 7 RFSWON-S3N 8 TMPMP2-GND 9 TMPMP2-SXP 10 GND 11 ZUSBP[...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-31 C.38 IS2620 SIM Card interface connector (12-pin) Table C-38 SIM Card interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name 1 UIMPWR-E3V 2 UIMRST-E3P 3 UIMCLK-E3P 4 NC 5 GND 6 NC 7 UIMDAT-E3P 8 NC 9 NC 10 NC 11 NC 12 NC 1T GND 2T GND[...]

Appendices Appendix C Pin Assignments C-32 [ CONFIDENTIAL] TECRA R10 Maintenance Manual ( 960-708) SATA HDD board (FMWHF*) C.39 CN1910 HDD interface connector (22-pin) Table C-39 HDD interface connector (22-pin) Pin No. Signal Name Pin No. Signal Name S1 GND S2 ZSTTHD-P1P S3 ZSTTHD-P1N S4 GND S5 ZSTRHD-P1N S6 ZSTRHD-P1P S7 GND P1 NC P2 NC P3 NC P4 [...]

Appendix C Pin Assignments Appendices TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-33 SATA ODD FPC (FMWOF*) C.41 CN1960 SATA ODD interface connector (13-pin) Table C-41 SATA ODD interface connector (13-pin) Pin No. Signal Name Pin No. Signal Name S1 GND S2 ZSTTOD-P1P S3 ZSTTOD-P1N S4 GND S5 ZSTROD-P1N S6 ZSTROD-P1P S7 GND P1 NC P2 P5V P3[...]

Appendices Appendix C Pin Assignments C-34 [ CONFIDENTIAL] TECRA R10 Maintenance Manual ( 960-708)[...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA R10 Maintenance Manual (960- 708) [CONFIDENTIAL] D-1 Appendix. D Appendix D Keyboard Scan/Character Codes D.1 Scan Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 02 82 16 F0 16 03 2 @ 03 83 1E [...]

Appendices Appendix D Keyboard Scan/Character Codes D-2 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l ( 960- 708) Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 29 | 2B AB 5D F0 5D *5 30 Caps Lock 3A BA 58 F0 58 31 A 1E 9E 1C F0 1C 32 S 1F 9F 1B F0 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B [...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA R10 Maintenance Man ua l (960- 708) [CONFIDENTIAL ] D-3 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 58 Ctrl 1D 9D 14 F0 14 *3 60 Alt (L) 38 B8 11 F0 11 *3 61 Space 39 B9 29 F0 29 62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11 75 Ins E0 [...]

Appendices Appendix D Keyboard Scan/Character Codes D-4 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l ( 960- 708) Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc *6 *6 *6 *6 *6 126 Pause *7 *7 *7 *7 *7 202 Fn — — — — [...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA R10 Maintenance Man ua l (960- 708) [CONFIDENTIAL ] D-5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Brea k 55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 76 DEL E0 AA E[...]

Appendices Appendix D Keyboard Scan/Character Codes D-6 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l ( 960- 708) Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No. Key top Make Break Make Break 75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12 79 ← E0 2A E0 4[...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA R10 Maintenance Man ua l (960- 708) [CONFIDENTIAL ] D-7 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Keytop Make Break Make Break 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D F0 7D 11 0 (*) 37 B7 7C F0 7C 23 U (4) 4B CB 6B F0 6B 24 I (5) 4C CC 73 F0 73 25 O (6) 4D CD 74 F0[...]

Appendices Appendix D Keyboard Scan/Character Codes D-8 [CONFIDENTIAL] TECRA R10 Maintenance Man ua l ( 960- 708) Table D-7 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Co m mo n * E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.[...]

Appendix E Key Layout Appendices 4 Appendix E Key Layout E.1 United Kingdom (UK) Keyboard Figur e E-1 UK keyboar d E.2 United States (US) Keyboard Figur e E-2 US keyboar d TECRA R10 Maintenance Manual ( 960-708) [CONFIDENTIAL] E-1[...]

Appendices Appendix E Key Layout E.3 Thai Keyboard Figur e E-3 Thai keyboar d E.4 Canadian French Keyboard Figur e E-4 Canadian Fr ench keyboar d E-2 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)[...]

Appendix F W iring diagrams Appendices F Appendix F Wiring diagrams F.1 RGB Monitor Loopback Connector Figur e F-1 RGB Monitor Loopback Connector F.2 LAN Loopback Connector Figur e F-2 LAN Loopback Connector TECRA R10 Maintenance Manual ( 960-708) [CONFIDENTIAL] F-1[...]

Appendices Appendix F W iring diagrams F-2 [CONFID ENTIAL] TECRA R10 Maintenance Manual (960-708))[...]

Appendix G BIOS r ewrite pr ocedur es Appendices Appendix G Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite th e system BIOS program when you update the system BIOS. Tools T o rewrite the BIOS, you need the following tool:  BIOS/EC/KBC rewriting disk Rewriting the BIOS 1. Set the system to boot mode. 2. T urn of f the po[...]

Appendices Appendix G BIOS r ewrite pr ocedur es G-2 [ CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)[...]

Appendix H EC/KBC r ewrite pr ocedur es Appendices TECRA R10 Maintenance Manual ( 960-708) [CONFIDENTIAL] H-1 Appendix H Appendix H EC/KBC Rewrite Procedures This Appendix explains how to rewrite th e EC/KBC system program when you update the EC/KBC system. It is necessary to rewrite the EC/KBC system program when the following changes are m ade. 1[...]

Appendices Appendix H EC/KBC r ewrite pr ocedur es H-2 [ CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)[...]

Appendix I Reliability Appendices TECRA R10 Maintenance Manual ( 960- 708) [CONFIDENTIAL ] I-1 Appendix I Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures ) in maximum configuration. Table I-1 MTBF Time (hours) 5,007 ｈ[...]

Appendices Appendix I Reliability I-2 [CONFIDENTIAL ] TECRA R10 Maintenance Manual (960- 70 8)[...]