Toshiba X500 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Toshiba X500. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Toshiba X500 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Toshiba X500 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Toshiba X500 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Toshiba X500
- nom du fabricant et année de fabrication Toshiba X500
- instructions d'utilisation, de réglage et d’entretien de l'équipement Toshiba X500
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Toshiba X500 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Toshiba X500 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Toshiba en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Toshiba X500, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Toshiba X500, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Toshiba X500. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Qosmio X500 Maintenance Manual (960-Q08) Toshiba Personal Computer Qosmio X500 Maintenance Manual TOSHIBA CORPORATION File Number 960-Q08[...]

  • Page 2

    Qosmio X500 Maintenance Manual (960-Q08) Copyright © 200 9 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the inform ation contained herein. Toshiba Personal Computer Qosmio[...]

  • Page 3

    Qosmio X500 Maintenance Manual (960-Q08) Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Qosmio X500 Series. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field. SAFETY PREC[...]

  • Page 4

    Qosmio X500 Maintenance Manual (960-Q08) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Qosmio X500 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for ma[...]

  • Page 5

    Qosmio X500 Maintenance Manual (960-Q08) Conventions This manual uses the following formats to describe, identify, and highlight term s and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM) Keys Keys are[...]

  • Page 6

    Qosmio X500 Maintenance Manual (960-Q08) Table of Contents Chapter 1 Contents 1.1 Features ................................................................................................................... .......1 1.2 System Block Diagram ..................................................................................................5 1.3 2.5-i[...]

  • Page 7

    Qosmio X500 Maintenance Manual (960-Q08) Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting ........................................................................................................... .1 2.2 Troubleshooting Flowchart ........................................................................................... 3 2.3 Power Supply [...]

  • Page 8

    Qosmio X500 Maintenance Manual (960-Q08) 2.9 Display Troubleshooting..............................................................................................28 Procedure 1 Extern al Monitor Check...................................................................28 Procedure 2 Diagnostic Test Program Execution Check ............................[...]

  • Page 9

    Qosmio X500 Maintenance Manual (960-Q08) Chapter 3 Diagnostic Programs 3.1 Tests and Diagnostics Software Overview .............. 3- Error! Bookmark not defined. 3.2 Executing the Diagnostic Test ................................. 3- Error! Bookmark not defined. 3.3 Subtest names ........................................................... 3- Error! [...]

  • Page 10

    Qosmio X500 Maintenance Manual (960-Q08) Chapter 4 Replacement Procedures 4.1 Overview ................................................................................................................... .4 - 1 Safety Precautions ................................................................................................ 4-2 Before You Begin ...[...]

  • Page 11

    Qosmio X500 Maintenance Manual (960-Q08) 4.21 Web Camera m odule ................................................................................................ 4-62 4.22 Speaker Box ............................................................................................................. 4-64 4.23 Application for thermal pad and grease on CPU,[...]

  • Page 12

    Qosmio X500 Maintenance Manual (960-Q08) Appendices Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout .................................................................................................B-1 Appendix C Pin Assignments................................[...]

  • Page 13

    Qosmio X500 Maintenance Manual (960-Q08)[...]

  • Page 14

    Qosmio X50 0 Maintenance Manual (960- Q08) Chapter 1 Hardware Overview[...]

  • Page 15

    Chapter 1 Hardware Overview Qosmio X50 0 Maintenance Manual (960- Q08) ii 1 Hardware Overview Chapter 1 Contents 1.1 Features ................................................................................................................... .......1 1.2 System Block Diagram ..........................................................................[...]

  • Page 16

    Hardware Overview Chapter 1 Qosmio X50 0 Maintenance Manual (960- Q08) iii Figures Figure 1-1-1 Front of the computer.........................................................................................4 Figure 1-2-1 System block diagram for AMD platform .........................................................5 Figure 1-3-1 2.5-inch HDD Disk D[...]

  • Page 17

    Chapter 1 Hardware Overview Qosmio X50 0 Maintenance Manual (960- Q08) 1 Features 1.1 Features The Qosmio X500 features are listed below.  Microprocessor Microprocessor that is used will be d ifferent by the model. It supports processors as follows Intel® Core(TM) i7-720QM processor 1.6GHZ,1.73GHz Additional processor may be introduced  Memo[...]

  • Page 18

    Chapter 1 Hardware Overview Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 2 Keyboard module has104/105/109 keys. It supports Windows keys and application keys.  New Dummy card slot The new card slot (dummy card) accommodates express card.  Optical devices A DVD Super Multi drive is equipped.  Battery The RTC battery is equipped inside the c[...]

  • Page 19

    Chapter 1 Hardware Overview Qosmio X50 0 Maintenance Manual (960- Q08) 3  Bridge media slot XD/MS/MS pro/SD/MMC are supported  Bluetooth Some computers in this series of fer Bl uetooth wireless communication functiona lity. This module is Version 2.1+ EDR.  Security Kensington Lock, Fingerprint –Enhanced Lo ck is also equipped.  HDD p[...]

  • Page 20

    Chapter 1 Hardware Overview 1. Web Camera LED* 2. Web Camera* 3. Built-in microphone* 4. Wireless LAN/Wireless WAN Anten n as (Not shown) 5. Speaker 6. Touch Pad 7. Fingerprint Sensor* 8. Touch Pad Control Buttons 9. Display Screen 10. Speaker 11. Power Button* 12. Internet Button* 13. CD/ DVD Button* 14. Previous Button* 15. Volume Down Button* 16[...]

  • Page 21

    Chapter 1 Hardware Overview 1.2 System Block Diagram Figure 1-2-1 shows the system block diagram. Figure 1-2-1 System block diagram for Intel Platform 5 Qosmio X50 0 Maintenance Manual (960- Q08)[...]

  • Page 22

    Chapter 1 Hardware Overview Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 6 The PC contains the following components.  CPU Intel® Core(TM) i7-720QM processor 1.6GHz, 1.73GHz  Memory DDR3-1066MHz 1GB, 2GB or 4GB memory m odules  200-pin SO-DIMM  1.8V operation  BIOS ROM (Flash memory)  16Mbit  Chipset  North Bridge  Penryn[...]

  • Page 23

    Chapter 1 Hardware Overview Qosmio X50 0 Maintenance Manual (960- Q08) 7  Other main system chips  • Clock Generator  • EC/KBC –[W/CIR(Winbond WPCE 775CA0DG)] –[WO/CIR(Winbond WPCE775LA0DG)]  • HD Audio (CONEXANT CX20583- 10Z)  • Card Reader controller (O2 OZ888GS0LN)  • 10/100 LAN controller (Atheros AR8132M)  ?[...]

  • Page 24

    Chapter 1 Hardware Overview 1.3 2.5-inch Hard Disk Drive A compact, high-capacity HDD with a height of 9.5mm. Contains a 2.5-inch magnetic disk and magnetic heads. Figure 1-3-1 shows a view of the 2.5-inch HDD and Tables 1-3-2 and 1-3-3 list the specifications. Figure 1-3-1 2.5-inch HDD Table 1-3-2 2.5-inch HDD dimensions Standard value Parameter T[...]

  • Page 25

    Chapter 1 Hardware Overview Qosmio X50 0 Maintenance Manual (960- Q08) 9 Standard value Parameter HITACHI HTS545016B9A 300 HITACHI HTS545025B9 A300 HITACHI HTS545032 B9A300 HITACHI HTS545040 B9A300 HITACHI HTS545050B9A 300 Width (mm) 69.85 +/- 0.25 Height (mm) 9.5 Depth (mm) 100.2 +/- 0.25 Outlin e dimen sions Weight (g) 95 (max.) 95 (max.) 102 (ma[...]

  • Page 26

    Chapter 1 Hardware Overview Specification Parameter FUJITSU MJA2160BH FUJITSU MJA2250BH FUJITSU MJA2320BH FUJITSU MJA2400BH FUJITSU MJA2500BH Storage size (format ted) 160GB 250GB 320G B 400GB 500G B Speed (RPM) 5,400 Data transfer Rate - To/From Media - T0/From Hos t 363~952 typical 3Gbps (150MB/s) bus transfer rate (MB/s) 3Gbps(150M B/s) Aver ag [...]

  • Page 27

    Chapter 1 Hardware Overview 1.4 Optical Drive (HD DV D-ROM & CD-R/RW Drive) The DVD Super Multi drive accommodates eith er 12 cm (4.72-inch) or 8 cm (3.15-inch) CD/DVD-ROM, CD-R/RW, DVD±R/±RW and DVD-RA M. It is a high-performance drive that reads DVD-ROM at maximum 8-speed a nd CD at maximum 24-sp eed. W rite speed of DVD±R/±RW and DVD-RAM[...]

  • Page 28

    Chapter 1 Hardware Overview Table 1- 4-2 DVD Super Multi drive outline dimensions Parameter Standard value Maker HLDS (GT20N-ATAK7N7 ) HLDS (GT20F-ATAK7 N7) Width (mm) 128 Height (mm) 12.7 Depth (mm) 127 Outline dimensions Mass (g) 168 Parameter Standard value Maker Panasonic (UJ240/J890ADTJR-A) Panasonic (UJ141/UJ890EDTJR -A) Width (mm) 128 Height[...]

  • Page 29

    Chapter 1 Hardware Overview Qosmio X50 0 Maintenance Manual (960- Q08) 13 Table 1- 4-3 HLDS DVD Super Multi drive specifications HLDS Drive Specification Parameter GT20N-ATAK7 N7 GT20F-ATAK7N7 Label Flash Function No support Support Read DVD-ROM 8x max. DVD-R(SL/DL) 8x/4x max. DVD+R(SL/DL) 8x/4x max. DVD-RW 8x max. DVD+RW 8x max . DVD-RAM (Ver.1.0)[...]

  • Page 30

    Chapter 1 Hardware Overview Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 14 Table 1- 4-4 Panasonic DVD Super Multi drive specifications Panasonic Drive Specification Parameter UJ240/UJ890ADTJR-A UJ141/UJ89 0EDTJR-A Label Flash Function No support Support Read DVD-ROM :Max 8X CAV CD-ROM :Max 24X CAV Write CD-R :Max24X CAV CD-RW :4X CLV High Speed CD[...]

  • Page 31

    Chapter 1 Hardware Overview Table 1- 4-5 TSST DVD Super Multi drive specifications 15 Qosmio X50 0 Maintenance Manual (960- Q08)[...]

  • Page 32

    Chapter 1 Hardware Overview 1.5 Keyboard The Qosmio X500 keyboard has two different kinds of placement, one is for US style and the other is for UK style. Figure 1-5-1 is a view of the keyboard for US style Figure 1-5-1 Keyboard for US style Figure 1-5-2 is a view of the keyboard for UK style Figure 1-5-2 Keyboard for UK style See Appendix E for de[...]

  • Page 33

    Chapter 1 Hardware Overview 1.6 TFT Color Display The Qosmio X500 Ganel use CCFL to control backlight. 1.6.1 LCD Module with CCFL Backlight Figure 1-6-1 shows a view of the LCD module and Table 1-6- 2 lists the specifications. Figure 1-6-1 SAMSUNG LCD Module 17 Qosmio X50 0 Maintenance Manual (960- Q08)[...]

  • Page 34

    Chapter 1 Hardware Overview Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 18 Table 1-6-2 LCD module specifications Specifications(WXGA+) Item Samsung LTN184K T02-T0 1 Samsung LTN184H T04-T0 1 Number of Pixel 1680 x 945 1920 x 1080 Dot spacing (mm) 0.243 (H) × 0.243 (V) 0.213 (H) × 0.213 (V) Display Colors 262,144 colors 262,144 colors[...]

  • Page 35

    Chapter 1 Hardware Overview Qosmio X50 0 Maintenance Manual (960- Q08) 19 1.6.2 CCFL Inverter Board Table 1-10 lists the FL inve rter board specifications. Table 1-6-3 FL inverter board specifications Specifications Item SUMIDA TWS-449-341 Am p ow er T18I107.00 TDK TBD573NR Voltage (V) 8~21 8~21 8~21 Input Power (W) 7.5W 7.5W 7.5W Voltage (Vrms) 61[...]

  • Page 36

    Chapter 1 Hardware Overview Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 20 1.7 Power Rails Table 1-7-1 lists the power rail output specifications. Table 1-7-1 Power supply output rating Power supply ( Yes/No ) Name Voltage [V] Power OFF Suspend mode Power OFF Boot mode No Main Batter y (with RTC Batter y) +5VPCU 5 Yes Yes No +5V 5 No No No +3V[...]

  • Page 37

    Chapter 1 Hardware Overview 1.8 Batteries The PC has the following two batteries.  Main battery  Real time clock (RTC) battery Table 1-8-1 lists the specification s f or these two batteries. Table 1-8-1 Battery specifications 1.8.1 Main Battery The main battery is the primary power supply fo r the computer when the AC adapter is not connected[...]

  • Page 38

    Chapter 1 Hardware Overview 1.8.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The power supply microprocessor controls power supply and dete cts a full charge when the AC adaptor and battery are connected to the computer.  Battery Charge When the AC adapter is connected, normal charging is used w hil[...]

  • Page 39

    Chapter 1 Hardware Overview Table 1-8-3 Data retaining time * If USB Seep and Charge function is enabled, the computer’s battery will discharge during hibernation or when the computer is turned off. 23 Qosmio X50 0 Maintenance Manual (960- Q08)[...]

  • Page 40

    Chapter 1 Hardware Overview 1.8.3 RTC Battery The RTC battery provides the power supply to maintain the date, time, and other system information in memory. Table 1-8-4 lists the Time required for charge s of RTC battery and data preservation tim e. Table 1-8-4 Time required fo r charges of RTC battery Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 24[...]

  • Page 41

    Chapter 1 Hardware Overview 1.9 AC Adapter Table 1-9-1 lists the AC adapter specifications. Table 1-9-1 AC adapter specifications 25 Qosmio X50 0 Maintenance Manual (960- Q08)[...]

  • Page 42

    2-1 Qosmio X500 Maintenance Manual ( 960-Q08) Chapter 2 Troubleshooting Procedures[...]

  • Page 43

    2-2 Qos mio X500 Maintenan ce Manual (9 60-Q08) Chapter 2 Contents 2.1 Troubleshooting .............................................................................................................1 2.2 Troubleshooting Flowchart ............................................................................................3 2.3 Power Supply Troubleshoo[...]

  • Page 44

    Qosmio X50 0 Maintenance Ma nu al (9 60 - Q0 8) 2-3 2.9 Display Troubleshooting ..............................................................................................28 Procedure 1 External Monitor Check ...........................................................28 Procedure 2 Diagnostic Te st Program Execution Check .......................[...]

  • Page 45

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960-Q08)  1 2 2.1 Troubleshooting Chapter 2 describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. The FRUs covered are: 1. Power supply 6. Touch pad 11. Wireless LAN 2. System Board 7. Display 12. Sound 3. [...]

  • Page 46

    2 Troubleshooting Procedures There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is descri bed in the figure as line. (2) Pin connection is describe d in the figure as arrow. <e.g.> Connection of modem 2 Qosmio X50 0 Maintenance Manual (9[...]

  • Page 47

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960-Q08)  3 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1-1 as a guide for determining which troubleshooting procedures to execute. Before going through th e flowchart steps, verify the following:  Ask customer to enter the password if a password is r[...]

  • Page 48

    2 Troubleshooting Procedures Figure 2-1-1 Troubleshooting flowchart (1/2) 4 Qosmio X50 0 Maintenance Manual (960- Q08)[...]

  • Page 49

    2 Troubleshooting Procedures Figure 2-1-2 Troubleshooting flowchart (2/2) If the diagnostics program cannot detect an e rror, the problem may be intermittent. The Test program should be executed several tim es to is olate the problem. Check the Log Utilities 5 Qosmio X50 0 Maintenance Manual (960-Q08) [...]

  • Page 50

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 6 function to confirm which diagnostic test de tected an error(s), and then perform the appropriate troubleshooting procedures as follows: 1. If an error is detected on the system test, memory test, display test, CD-ROM/DVD- ROM test, expansion test, real timer te st, sound tes[...]

  • Page 51

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960-Q08)  7 2.3 Power Supply Troubleshooting The power supply controller cont rols many functions and compone nts. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed. The procedur es desc[...]

  • Page 52

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 8 Table 2-2 DC IN icon DC IN icon Power supply status Lights red DC power is being supplie d from the AC adapter. Blinks orange Power supply malfunctio n *1 Doesn’t light Any condition other than those above. *1 When the power supply controller detects a malfunction, the DC I[...]

  • Page 53

    2 Troubleshooting Procedures Procedure 2 Connection Check The wiring diagram related to th e power supply is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Make sure the AC adapter and the AC power cord is firmly plugged into the DC IN connector PCN3 and wall outlet. If these cables are connected firmly, go to Chec[...]

  • Page 54

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 10 adjust it in the right temperature. If th e battery pack is s till n ot charged, go to Check 5. Check 5 Replace the battery pack with a new one . If the battery pack is still not ch arged, go to Procedure 4.[...]

  • Page 55

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960-Q08)  11 Procedure 4 Replacement Check The power is supplied to the system board by the AC adapter. If either the AC adapter or the system board was damaged, perform the following Checks. To disassemble the computer, follow the steps described in Chapter 4, Replacem[...]

  • Page 56

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 12 2.4 System Board Troubleshooting This section describes how to determ ine if th e system board is malfunctioning or not. Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Proc[...]

  • Page 57

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960-Q08)  13 Procedure 1 Message Check When the power is turned on, the system perfor ms the Power On Self Test (POST) installed in the BIOS ROM. The POST tests each IC on the system board and initializes it.  If an error message is shown on the display, perform Chec[...]

  • Page 58

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 14 Procedure 2 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the system board. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perform these tests. 1. System test 2. Memory test 3. K[...]

  • Page 59

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960-Q08)  15 2.5 USB FDD Troubleshooting To check if the USB FDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed. Procedure 1: FDD Head Cleaning Check Procedure 2: Diagnostic Te st Program Execution Check Procedure 3: Connector Check[...]

  • Page 60

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 16 Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, tu rn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation about th e diagnostics test procedures. Make sure the floppy disk is forma[...]

  • Page 61

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960-Q08)  17 Procedure 3 Connector Check and Replacement Check USB FDD is connected to USB port on system board and US board. US board is also connected to system board by cable. The connect ion of cable and board may be defective. Otherwise, they may be faulty. Disasse[...]

  • Page 62

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 18 Check 2 USB FDD may be fau lty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 Connect USB FDD to each port embedded on system board. If it does not work properly, perform Check 4. Check 4 System board may be faulty. Replace it with a new on[...]

  • Page 63

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960-Q08)  19 2.6 2.5” HDD Troubleshooting To check if 2.5” HDD is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Partition Check Procedure 2: Message Check Procedure 3: Format Check Procedure 4: Diagnostic Te st Progra[...]

  • Page 64

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 20 Procedure 2 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. When the test detects an error, an error message is displayed on the screen. Make sure no floppy disk is in the FDD. Turn on the compute[...]

  • Page 65

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960-Q08)  21 Procedure 3 Format Check The computer’s HDD is formatted using the Free-DOS FORMAT program or the physical format program of the test program. To fo rmat the HDD, start with Check 1 below and perform the other steps as required. Refer to the Free-DOS Manu[...]

  • Page 66

    2 Troubleshooting Procedures Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about the HDD test program. If an error is detected during the HDD test, an error code and[...]

  • Page 67

    2 Troubleshooting Procedures Procedure 5 Connector Check and Replacement Check HDD(s) is/are connected to the connector(s) on the system board. Th e connection of HDD(s) and board may be defective. Otherwise, they may be faulty. Disassemble the com puter following instructions in Chapter 4, Replacement Procedures and perform the following checks. C[...]

  • Page 68

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 24 2.7 Keyboard Troubleshooting To check if the computer’s keyboard is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector and Replacement Check Procedure 1 Diagnostic T[...]

  • Page 69

    2 Troubleshooting Procedures Procedure 2 Connector and Replacement Check The connection of cable and board may be de fective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure keyboard cable is firmly connected to system bo[...]

  • Page 70

    2 Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 26 2.8 Touch pad Troubleshooting To check if the computer’s touch pad is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector and Replacement Check Procedure 1 Diagnostic[...]

  • Page 71

    2 Troubleshooting Procedures Procedure 2 Connector and Replacement Check The connection of cable and board may be de fective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the cable is fi rmly connected to system board.[...]

  • Page 72

    Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 28 2.9 Display Troubleshooting To check if the computer’s display is ma lfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: External Monitor Check Procedure 2: Diagnostic Te st Program Execution Check Procedure 3: Connector and Cable Che[...]

  • Page 73

    Troubleshooting Procedures Procedure 3 Connector and Cable Check LCD Module is connected to system board by an LCD/FL cable. FL inverter board is also connected to system board by an LCD/FL cable . And, fluorescent lamp is connected to FL inverter board by HV cable. Their cables may be disconnected from system board or FL inverter board. Disassembl[...]

  • Page 74

    Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 30 Procedure 4 Replacement Check Fluorescent lamp, FL inverter, LCD module, HV cable and LCD/FL cable are connected to display circuits. Any of these components may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassembl e the computer and the[...]

  • Page 75

    Troubleshooting Procedures 2.10 Optical Disk Drive Troubleshooting To check if optical disk drive is malfunctioni ng or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute th[...]

  • Page 76

    Troubleshooting Procedures 2.11 Modem Troubleshooting To check if modem is malfunctioning or not, fo llow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute Modem test in the LAN/Modem[...]

  • Page 77

    Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 33 Check 2 Modem cable m ay be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 MDC may be faulty. Replace it with a new one following the steps in Ch apter 4. If the problem still occu rs, perform Check 4. Check 4 Cable between MDC and sys[...]

  • Page 78

    Troubleshooting Procedures 2.12 LAN Troubleshooting To check if the computer’s LAN is malfunc tioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute LAN test in th[...]

  • Page 79

    Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 35 2.13 Wireless LAN Troubleshooting To check if the computer's W ireless LAN is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Transmitting-Receiving Check Procedure 2: Antennas' Connection Check Procedure 3: Replacement [...]

  • Page 80

    Troubleshooting Procedures Procedure 2 Antennas' Connection Check The wireless LAN function-wiri ng diagram is shown below: Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the wireless comm unication is Ena[...]

  • Page 81

    Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 37 Procedure 3 Replacement Check Wireless LAN card, wireless LAN antenna or system board may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disa ssemble the computer and then perform the following checks: Check 1 Wireless LAN antenna may be faul[...]

  • Page 82

    Troubleshooting Procedures 2.14 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Connector Check Procedure 2: Replacement Check Procedure 1 Connector Check The connection of sound system is shown in the following figure. As the connection may be de[...]

  • Page 83

    Troubleshooting Procedures Qosmio X50 0 Maintenance Manual (960- Q08) 39 Procedure 2 Replacement Check  If External microphone/Headphone does not work properly, perform check 1.  If Internal microphone /Speaker does not work properly, perform check 2.  If HP out does not work properly, perform check 3.  If Volume control does not wo rk [...]

  • Page 84

    Troubleshooting Procedures 2.15 Fingerprint Troubleshooting To check if the computer’s Fingerprint is ma lfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute Fingerprint test in the test program . Refer to Chap[...]

  • Page 85

    Troubleshooting Procedures 2.16 Bluetooth Troubleshooting To check if the computer’s B lue tooth is malfunctioning or not, follow the troubleshooting procedure below as instructed. Procedure 1: Connector Check and Replacement Check Procedure 1 Connector Check and Replacement Check The B lue tooth module is connected to system board. If B lue toot[...]

  • Page 86

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 1 Chapter 3 Diagnostic Programs[...]

  • Page 87

    Test Program for Field. 2 Qosmio X500 Maintenance Manual (960-Q08) Chapter 3 Contents 3.1 ............................................................ 3-3 Tests and Diagnostics Software Overview 3.2 ............................................................................... 3-4 Executing the Diagnostic Test 3.3 .................................[...]

  • Page 88

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 3 3.1 Tests and Diagnostics Software Overview This chapter explains how to use the Tests and Diagnostics Software for the Satellite P500 and Satellite Pro P500 computer systems. NOTES : Before starting the Tests and Diagnostics software: 1. Check all cables for loose connections. 2. E[...]

  • Page 89

    Test Program for Field. 3.2 Executing the Diagnostic Test DOS is required to run the Diagnostics Program. To start the programs follow these steps: 1. Create a DOS bootable disk and copy all the files from the Tests and Diagnostics software to the disk. 2. Insert the boot disk into the computer’s floppy disk drive and turn on the computer. NOTES [...]

  • Page 90

    Test Program for Field. The following menu displays: :Select item Enter:Decision item Esc:Escape TOSHIBA Satellite(Pro) P500 Diagnostics Version V1.10 [ DIAGNOSTICS MENU ] 01. DIAGNOSTIC TEST 02. RUNNING TEST 03. DMI INFORMATION 04. LOG UTILITIES 05. SYSTEM CONFIGURATION ::Select item ESC :Escape 06. OPTION 99. EXIT [ DIAGNOSTIC TEST MENU ] 01. SYS[...]

  • Page 91

    Test Program for Field. 4. Select the subtest you want to execute and press Enter . The following menu displays: 6 Qosmio X500 Maintenance Manual (960-Q08) 5. Select the desired test from the subtest menu and press Enter . The following Test Parameter menu displays: [ DIAGNOSTICS MENU ] 01. DIAG STIC TEST NO 02. RUNNING TEST 03. DISK UTILITIES 4. L[...]

  • Page 92

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 7 NOTES : The Item2 and 3 of Test Parameter are not used by some tests. Go To Test Move the highlight bar to Go To Test and press Enter to start executing the test. Test Loop Select NO to return the screen to the subtest menu after the test is com plete. Select YES to set the test to [...]

  • Page 93

    Test Program for Field. 8 Qosmio X500 Maintenance Manual (960-Q08) 3.3 Subtest names Table 3-1 lists the subtest names for each test program in the Diagnostic Test menu. Table 3-1 Subtest Names(1/3) No. Test Name No. Subtest Name 01 SYSTEM TEST 01 02 03 04 FAN ON/OFF check Battery TEST CPU Temperature 3D HDD Protection Test (90d) 02 MEMORY TEST 01 [...]

  • Page 94

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 9 Table 3-1 Subtest Names(2/3) No. Test Name No. Subtest Name 05 FLOPPY DISK TEST 01 02 03 04 05 Sequential Read Sequential W/R/C Random Address/Data Write Specified Address Read Specified Address 06 HARD DISK TEST 01 02 03 04 05 06 07 08 Sequential Read Address Uniqueness Random Addr[...]

  • Page 95

    Test Program for Field. 10 Qosmio X500 Maintenance Manual (960-Q08) Table 3-1 Subtest Names(3/3) No. Test Name No. Subtest Name 10 MULTIMEDIA TEST 01 02 03 04 Sequential Read Test Random Read Test Read Specified Address Test 1 point W/R/C Test 11 MEMORY2 01 02 03 04 All one/zero Test Walking 1/Walking 0 Test(Left) Walking 1/Walking 0 Test(Right) Wa[...]

  • Page 96

    Test Program for Field. 3.4 System Test To execute the System Test select 01 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The System Test contains three subtests. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 FAN ON/OFF Checking Select 1,2,3 to control FAN on/off , 1=Fa[...]

  • Page 97

    Test Program for Field. 12 Qosmio X500 Maintenance Manual (960-Q08) Subtest 03 CPU Temperature This will display CPU Temperature for check , press [ESC] to exit . [CPU_TEMP.EXE] Program Version : 1.3 03-09-2009 CPU Temperature : XX GPU Temperature : XX NOTES : If no external Graphics , GPU not report temperature . Subtest 04 3D HDD Protection Test [...]

  • Page 98

    Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program The portion which PC and Test-Fixture contact is green. Set method of PC 3 Test1 Judgment If all data is less than ranges, it will be OK. X Z Upper Qosmio X500 Maintenance Manual (960-Q08) 13[...]

  • Page 99

    Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 4 Test2 Judgment If all data is less than ranges, it will be OK. U pp e r Rear 14 Qosmio X500 Maintenance Manual (960-Q08)[...]

  • Page 100

    Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC Qosmio X500 Maintenance Manual (960-Q08) 15 5 Test3 Judgment If all data is less than ranges, it will be OK. U pp e r Right[...]

  • Page 101

    Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 16 Qosmio X500 Maintenance Manual (960-Q08) 6 Test4 Judgment If all data is less than ranges, it will be OK. U pp e r Front[...]

  • Page 102

    Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 7 Test5 Judgment If all data is less than ranges, it will be OK. 8 Inspection Judgment If all data is less than ranges, it will be OK. 9 Setting Calibration data When an inspection result is O.K., calibration at[...]

  • Page 103

    Test Program for Field. 18 Qosmio X500 Maintenance Manual (960-Q08) 3.5 Memory Test To execute the Memory Test select 02 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Memory Test contains five subtests that test the computer’s mem ory. Move the highlight bar to the subtest you want to execute and press En[...]

  • Page 104

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 19 5. Address pattern test “16 bit write and 16 bit read” of address pattern data is executed and the new data is compared with the original data. Test data = 0000H, 0004H, 0008H, 000CH,...8000H, 8004H, through FFECH Subtest 02 Protected Mode This subtest first writes data pattern[...]

  • Page 105

    Test Program for Field. 20 Qosmio X500 Maintenance Manual (960-Q08) with the original data patterns. Addresses are displayed in 64KB increments during the test. Test Process: 1. Byte Enable Test One bit write/ 8 bit read” is executed and the new data is compared with the original data. Test data = CCAA5533H, 80000000H 2. Byte Enable Test “One b[...]

  • Page 106

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 21 Test Process: 1. Checks the memory size to determ ine the maximum size of installed memor y. 2. Tests memory addresses 0 to the m aximum installed. 3. Writes, reads, and compares test data after a m emory refresh cycle (16ms or more). NOTE: There may be a short delay between write [...]

  • Page 107

    Test Program for Field. 3.6 Keyboard Test To execute the Keyboard Test select 03 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Keyboard Test contains five subtests that test the computer’s keyboard and mouse actions. Move the highlight bar to the subtest you want to execute and press Enter . NOTE : The Te[...]

  • Page 108

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 23 Subtest 04 Hot Key Display [9 Key] This subtest is used for the 9 hot key and functions the same as Subtest 1. ECO MUTE MUSIC PLAY BACK NEXT VOL- VOL+ WLAN Subtest 05 Hot Key Display [1 Key] This subtest is used for the 1 hot key and functions the same as Subtest 1. WLAN Subtest 06[...]

  • Page 109

    Test Program for Field. LEFT PRESS RIGHT PRESS TOUCH_PAD TEST Please Do Not Press the Left and Right Button At The Same Time 24 Qosmio X500 Maintenance Manual (960-Q08)[...]

  • Page 110

    Test Program for Field. 3.7 Display Test To execute the Display Test select 04 from the Diagnostic Test Menu, press Enter and follow the directions displayed on the screen. The Display Test contains twelve subtests that test the display in various modes. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Characte[...]

  • Page 111

    Test Program for Field. Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press Ctrl + break if YES was selected for Test Loop on the Test Parameter Menu. Subtest 02 Character Set This subtest displays the character codes 00H - FFH, using Mode 01H (40*25). The screen below displays when this subtest is executed. CHARACTER SET[...]

  • Page 112

    Test Program for Field. Subtest 03 80 * 25 Character Display This subtest uses 80*25 video resolution to display character codes 20H - 7EH using Mode 03H (80*25). The data displayed is shifted 1 byte to the left for each line as shown below. 80*25 CHARACTER DISPLAY 01234567890123456789012345678901234567890123456789012345678901234567890123456789 !?[...]

  • Page 113

    Test Program for Field. Subtest 04 320 * 200 Character Display This subtest uses 320*200 video resolution to display green, red and yellow followed by cyan, magenta, and white. The screen below shows the displays when this subtest is executed. 28 Qosmio X500 Maintenance Manual (960-Q08) 320 * 200 GRAPHICS DISPLAY COLOR SET 0 : [ 4 ] GREEN RED YELLO[...]

  • Page 114

    Test Program for Field. 320*200 GRAPHICS DISPLAY : [ D ] BLACK D GRAY BLUE L BLUE GREEN L GREEN CYAN L CYAN RED L RED MAGENTA L MAGENTA BROWN YELLOW WHITE I WHITE Press [Enter] KEY Press ENTER to display 64 gradations of red, green, blue and white on the screen 320*200 GRAPHICS DISPLAY : [ 13 ] Qosmio X500 Maintenance Manual (960-Q08) 29 Press [Ent[...]

  • Page 115

    Test Program for Field. Subtest 05 640 * 200 Character Display This subtest uses 640*200 video resolution to display three windows, each window drives a different set of dots: even dots, odd dots and all dots. The screen below displays when this subtest is executed. 30 Qosmio X500 Maintenance Manual (960-Q08) Press ENTER to display the following 16[...]

  • Page 116

    Test Program for Field. Subtest 06 640 * 480 Character Display This subtest uses 640*350 video resolution to display 16 colors: black, blue, green, cyan, red, magenta, brown, white, dark gray, light blue, light green, light cyan, light red, light magenta, yellow, and intensified white. The screen below displays when this subtest is executed. 640*35[...]

  • Page 117

    Test Program for Field. 640*480 GRAPHICS DISPLAY : [12 ] BLACK DARK GRAY BLUE LIGHT BLUE GREEN LIGHT GREEN CYAN LIGHT CYAN RED LIGHT RED MAGENTA LIGHT MAGENTA BROWN YELLOW WHITE INTENSIFIED WHITE Press [Enter] KEY To exit this subtest and return to the Display Test menu: Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press[...]

  • Page 118

    Test Program for Field. Subtest 07 Display Page This subtest displays video pages zero through seven. DISPLAY PAGE 0 000000000000000000000000000000000000000000000000000000000000000 0............................................................0 0............................................................0 0..........................................[...]

  • Page 119

    Test Program for Field. Subtest 08 "H" Pattern Display This subtest displays a full screen of "H" patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHH[...]

  • Page 120

    Test Program for Field. Subtest 10 Color Graphics Display This subtest displays three colors, cyan, white and yellow on the screen as shown below. 640 * 480 GRAPHICS DISPLAY CYAN WHITE YELLOW To exit this subtest and return to the Display Test menu: Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press Ctrl + break if YES w[...]

  • Page 121

    Test Program for Field. Subtest 11 Color Attributes Display This subtest displays 16 colors: black, blue, green, cyan, red, magenta, brown, white, dark gray, light blue, light green, light cyan, light red, light magenta, yellow, and intensified white. The screen below displays when this subtest is executed. 640*480 COLOR ATTRIBUTE DISPLAY 0 1 2 3 4[...]

  • Page 122

    Test Program for Field. NOTE: The following screen does not display correctly. It will be amended in the next version. Qosmio X500 Maintenance Manual (960-Q08) 37 Press [Enter] Key Press Enter to execute the VRAM mapping test which displays a vertical line at four dot intervals using Mode 12. Press [Enter] Key Press Enter to display VRAM mapping te[...]

  • Page 123

    Test Program for Field. 38 Qosmio X500 Maintenance Manual (960-Q08) Press [Enter] Key To exit this subtest and return to the Display Test menu: Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press Ctrl + break if YES was selected for Test Loop on the Test Parameter Menu.[...]

  • Page 124

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 39 Subtest 12 Color Tiling This subtest displays black, gray, white, and 3 gradations of red, green, and blue as shown in the following display. Black Red Green Blue Gray Red Gradation Green Gradation Blue Gradation White Red Gradation Green Gradation Blue Gradation To exit this subte[...]

  • Page 125

    Test Program for Field. 40 Qosmio X500 Maintenance Manual (960-Q08) 3.8 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the diagnostics disk and insert the work disk into the FDD. The contents of the floppy disk will be erased. To execute the Floppy Disk Test select 0 5 from the Diagnostic Test [...]

  • Page 126

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 41 Subtest 04 Write Specified Address NOTE : The first two digits of the ADDRESS indicate which track is being tested, the next two digits indicates the head, and the last two digits indicate the sector. This subtest allows you to verify the errors from Subtest 02. It writes specified[...]

  • Page 127

    Test Program for Field. 42 Qosmio X500 Maintenance Manual (960-Q08) 3.9 Hard Disk Test To execute the Hard Disk Test select 06 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Hard Disk Test contains eight subtests that test the functions of the hard disk drive. Move the highlight bar to the subtest you want t[...]

  • Page 128

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 43 Subtest 04 Cross Talk and Peak Shift This subtest writes eight of the most likely to fail data patterns (shown below) to a cylinder on the HDD, then reads the data while moving from cylinder to cylinder. Data Pattern B5ADADH 4A5252H EB6DB6H 149249H 63B63BH 9C49C4H 2DB6DBH D24924H S[...]

  • Page 129

    Test Program for Field. 44 Qosmio X500 Maintenance Manual (960-Q08) Subtest 07 Sequential Write This subtest writes specified data to all cylinders on the HDD. The following message displays on the screen to enter the test data. TEST DATA ????(=37b3H) Subtest 08 W -R-C Specified Address This subtest writes specified data to a specified sector count[...]

  • Page 130

    Test Program for Field. 3.10 Real Time Clock Test To execute the Real Time Clock Test select 07 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Real Time Clock Test contains three subtests that test the computer’s real time functions. Move the highlight bar to the subtest you want to execute and press Enter[...]

  • Page 131

    Test Program for Field. Subtest 02 Backup Memory This subtest writes 50 bytes of test data (FFH, AAH, 55H, and 00H) to the CMOS 14 th address, then reads the new data and compares it to the original data. Subtest 03 Real Time Carry CAUTION : When this subtest is executed, the current date and time are reset. This subtest checks the clock’s carry [...]

  • Page 132

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 47 3.11 Cache Memory Test To execute the Cache Memory Test select 08 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Cache Memory Test contains eight subtests that test the computer's cache m emory. Move the highlight bar to the subtest you[...]

  • Page 133

    Test Program for Field. 48 Qosmio X500 Maintenance Manual (960-Q08) Subtest 04 Bit Shift Pattern Test This subtest reads the contents of cache memory and saves it into RAM. The subtest then writes the bit shift data patterns (1 bit shifted every 4 bytes ), reads the new data and compares the result with the original data. The original cache memory [...]

  • Page 134

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 49 3.12 High Resolution Display Test To execute the High Resolution Display Test select 09 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The High Resolution Display Test contains six subtests that test the computer's high resolution video dis[...]

  • Page 135

    Test Program for Field. Subtest 02 640*480 Mode Display This subtest uses 640*480 video resolution to display a high resolution white frame, 256 letter types (8*16 pixels) and 64 gradations of white, red, green, and blue as shown below. 50 Qosmio X500 Maintenance Manual (960-Q08) [ 640*480 256 ] Press [ Enter ]key 0---+---1---+---2---+---3---+---4-[...]

  • Page 136

    Test Program for Field. Subtest 03 800 * 600 Mode Display This subtest uses 800*600 video resolution to display a high resolution white frame, 256 letter types (8*16 pixels) and 256 gradations of white, red, green, and blue as shown below. Qosmio X500 Maintenance Manual (960-Q08) 51 [ 800*600 256 ] Press [ Enter ] key 0---+---1---+---2---+---3---+-[...]

  • Page 137

    Test Program for Field. Subtest 04 1024* 768 Mode Display This subtest uses 1024*768 video resolution to display a high resolution white frame, 256 letter types (8*16 pixels) and 64 gradations of white, red, green, and blue as shown below. 52 Qosmio X500 Maintenance Manual (960-Q08) [ 1024*768 256 ] Press [ Enter ] key 0---+---1---+---2---+---3---+[...]

  • Page 138

    Test Program for Field. Subtest 05 “H” Pattern Display This subtest uses the 1024*768 Mode to display a high resolution white frame, “H” letters (8*16 pixels fonts), at 128 letters by 48 lines. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHH[...]

  • Page 139

    Test Program for Field. Subtest 06 Focus Test ( “E” Pattern) This subtest sets the 1024*768 Mode and displays “E” patterns (18*18 dot fonts), at 56 letters *42 lines surrounded by a high resolution white frame. To exit this subtest and return to the High Resolution Display Test menu: Press Enter if NO was selected for Test Loop on the Test [...]

  • Page 140

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 55 3.13 Multimedia Test To execute the Multimedia Test select 10 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Multimedia Test contains four subtests that test the computer's m ultimedia functions. Move the highlight bar to the subtest yo[...]

  • Page 141

    Test Program for Field. 56 Qosmio X500 Maintenance Manual (960-Q08) 3.14 MEMORY2 Test To execute the Expansion Test select 11 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The MEMORY2 Test contains four subtests that test the computer's. Move the highlight bar to the subtest you want to execute and press E[...]

  • Page 142

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 57 Tee test method is the same as Subtest2. However, the data to be used differs. 7FFF7FFF7FFF7FFF8000800080008000 BFFFBFFFBFFFBFFF4000400040004000 DFFFDFFFDFFFDFFF2000200020002000 FFFBFFFBFFFBFFFB0004000400040004 FFFDFFFDFFFDFFFD0002000200020002 FFFEFFFEFFFEFFFE0001000100010001 80008[...]

  • Page 143

    Test Program for Field. 58 Qosmio X500 Maintenance Manual (960-Q08) 3.15 Error Codes and Error Status Names The following table lists the error codes and error status names for the Diagnostic Tests. Table 3-2 Error codes and error status names (1/2) Device Name Error Code Error Status Name (Common) FF Data Compare Error Memory 02 Protected Mode Not[...]

  • Page 144

    Test Program for Field. Table 3-2 Error codes and error status names (2/2) Device Name Error Code Error Status Name HDD BB Undefined Error CC Write Fault E0 Status Error F0 No Sense Error ?? Other Error Cache Memory 02 Protect Mode Error 03 Caching Error ?? Other Error Multimedia 01 Write Error 0F Invalid Drive 15 Drive Not Ready ?? Other Error NOT[...]

  • Page 145

    Test Program for Field. 60 Qosmio X500 Maintenance Manual (960-Q08) 3.16 Running Test NOTES : 1. You may add or delete subtests using the Running Test Edit Item function, see Section 3.20. 2. Do not forget to insert a work disk in the FDD. If a work disk is not inserted an error will be generated during the Floppy Disk Test. 3. If the test complete[...]

  • Page 146

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 61 3.17 DMI INFOEMATION Select 03 from the Diagnostics Menu and press Enter to Check or W rite DMI Information Data: 3.17.1 Check DMI Information The Check DMI Configuration program contains the following configuration information for the computer: NOTE: Please set the media of DVD be[...]

  • Page 147

    Test Program for Field. 62 Qosmio X500 Maintenance Manual (960-Q08) b. Wireless LAN ID ( 001E4CXXXXXX ) c. AC Adapter Select [1]65W [2]75W [3]90W [4]120W Select 1 ~ c to keyin new data , select 0 to exit program , program will com pare input data length with the max length , if over will retry keyin Note : Please Check New DMI Information After Sys[...]

  • Page 148

    Test Program for Field. 3.18 Log Utilities This function logs error information generated while a test is in progress and stores the results in RAM (Maximum error log : 500 tim es). This function can store data on a floppy disk. If the power switch is turned off, the erro r inform ation will be lost. Error information is displayed in the following [...]

  • Page 149

    Test Program for Field. 64 Qosmio X500 Maintenance Manual (960-Q08) 2. Error information displayed on the screen can be manipulated with the following number keys: The 1 key scrolls the display to the next page. The 2 key scrolls the display to the previous page. The 3 key returns to the Diagnostics Menu. The 4 key erases all error log information [...]

  • Page 150

    Test Program for Field. 3.19 System Configuration Select 05 from the Diagnostics Menu and press Enter to display the following system configuration: SYSTEM CONFIGURATION : * - BIOS VER = VX.XX KBC VER = XXXX * - MAC ADDRESS : XXXXXXXXXXXX * - 0 ASYNC ADAPTER * - 1 HDD DRIVE(S):XXXXXXXXXXXXXXXXXXXXXXXXXX FW Rev.:XXXXXXXX CUR LBA:XXXXXXXX ORG LBA:XXX[...]

  • Page 151

    Test Program for Field. 3.20 Running Test Edit Item 3.20.1 Function Description Function description lets you add or delete the subtests used to execute the Running Test. The following screen displays after pressing the Tab key to edit an item in the Running Test. KEY OPERATION  Cursor Down  Cursor Up PgDn Page Down PgUp Page Up Home Top of I[...]

  • Page 152

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 67 1. Enter a number or 0 for Loop Count and press Enter . Select a number from 1 to 65535 to define the num ber of times the Running Test executes. Select 0 to run the test continuously until halted by the user. 2. Select the NO or YES for Error Stop and press Enter . Select NO to ke[...]

  • Page 153

    Test Program for Field. 3.21 Common Tests and Operation 3.21.1 How to operate a wi ndow To input parameters, or open a window use the following keys. key : to move a highlight bar [Enter] key : to select an item at the highlight bar [Esc] key : to close the current window and go back to the previous window 3.21.2 How to Stop the Test Program To sto[...]

  • Page 154

    Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 69 Pass Count Displays the number of times the test has been executed. Error Count Displays the number of errors which have occurred during the test. Write Data Displays only the test data that has failed to compare during the test while being written during the test. Read Data Displa[...]

  • Page 155

    Test Program for Field. 3.21.4 Test Stop Display If an error occurs during a Subtest and YES is selected for Error Stop, the following message displays: [HALT OPERATION] 1. Test end 2. Continue 3. Retry * Select 1, 2, or 3 The three selections have the following functions: 1: Terminates the test program and exits to the subtest menu. 2: Continues t[...]

  • Page 156

    Replacement Procedures Qosmio X500 Maint e nance Manual (960- Q0 8) 4-i Chapter 4 Replacement Procedures[...]

  • Page 157

    Replacement Procedures Qosmio X500 Maint e nance Manual (960- Q0 8) 4-ii Chapter 4 Contents 4.1 Overview ................................................................................................................... .4 - 1 Safety Precautions ................................................................................................ 4-2 Be[...]

  • Page 158

    Replacement Procedures Qosmio X500 Main tenance Manual (96 0-Q08) 4-iii 4.21 Web Camera module................................................................................................ 4-62 4.22 Speaker Box ............................................................................................................. 4-64 4.23 Application for t[...]

  • Page 159

    Replacement Procedures Qosmio X500 Maint e nance Manual (960- Q0 8) 4-iv Figure 4-13-2 Remove the screws(from bottom side) ...................................................... 4-38 Figure 4-13-3 Remove th e screws(from top side) ............................................................ 4-39 Figure 4-13-4 Remove the Wi reless Antenna and LCD ca[...]

  • Page 160

    Replacement Procedures 4 2 4.1 Overview This chapter describes the procedure for rem oving and replacing the fi eld replaceable units (FRUs) in the PC. It may not be necessary to remove all the F RUs in order to replace one. The chart below provides a guide as to whic h other FRUs must be removed before a particular FRU can be removed. The numbers [...]

  • Page 161

    Replacement Procedures Qosmio X500 Maint e nance Manual (960- Q0 8 ) 4-2 Safety Precautions Please read the following safety instructions before disassembling the computer and always follow the instructions w hile working on the computer. DANGER: 1. In the case of the battery, always use authentic parts or equivalent parts approved by Toshiba. Othe[...]

  • Page 162

    Replacement Procedures Qosmio X500 Maint e nance Manual (960- Q0 8 ) 4-3 Before You Begin Take note of the following points before star ting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section “4.2 Battery Pack”. 1. Do not disassemble th[...]

  • Page 163

    Replacement Procedures Disassembly Procedure Three main types of cable connector are used.  Pressure plate connector  Spring connector  Normal pin connector When disconnecting a pressure plate connector, lift up the tag on one side of the plastic pressure plate on the connector and pull the cab le out from the connect or. W hen reconnectin[...]

  • Page 164

    Replacement Procedures Qosmio X500 Maint e nance Manual (960- Q0 8 ) 4-5 Assembly Procedure After the computer has been disassembled and th e part that caused the fault has been repaired or replaced, the computer must be reassem bled. Take note of the following general points when assembling the computer.  Take your time and follow the instructi[...]

  • Page 165

    Replacement Procedures Screw Tightening Torque Use the following torque when tightening screws. CAUTION : Overtightening may damage screws or parts. Undertightening may allow screws to loosen (and possibly fall ou t) causing a short circuit or other damage. NOTE : To tighten screws quickly and accu rately, an electric screwdriver is recommended. ?[...]

  • Page 166

    Replacement Procedures Qosmio X500 Maint e nance Manual (960- Q0 8 ) 4-7 Screw Notation To make maintenance of the co mputer easier, markings of the kinds of the screws including the types and lengths are i ndicated on the computer body. Format: Screw shape + Screw length (mm) Screw shape B: Bind screw F: Thin head screw S: Super thin head screw T:[...]

  • Page 167

    Replacement Procedures 4.2 Battery pack Removing the battery pack The following describes the procedure for rem o ving the battery pack (See Figure 4-2-1). CAUTION: Take care not to short circuit the te rminals when removing the battery pack. Similarly, do not drop, knock, scratch, disassemble, twist, or bend the battery pack. 1. Turn off the power[...]

  • Page 168

    Replacement Procedures NOTE : Dispose of the used battery pack in a ccordance with the laws and ordinances of your local authority. Installing the battery pack The following describes the procedure for inst alling the battery pack (See Figure 4-2-2). CAUTION: There is a danger that the lithium ion battery pack may explode if not fitted, operated, h[...]

  • Page 169

    Replacement Procedures 4.3 PC card Removing a PC card The following describes the procedure for removing a PC card (See Figure 4-3-1). CAUTION: Insert or remove a PC card in accordan ce with any instructions in a PC card manual or the manuals of the co mputer system you are using. 1. Push the PC card . It will pop out PCMCIA Card when you release i[...]

  • Page 170

    Replacement Procedures 1. Make sure the PC card does not stick out. 2. Insert a PC card and press it until it is secu rely connected. Figure 4-3-2 Insert a PC card Qosmio X500 Maintenance Manual (960-Q08) 4-11[...]

  • Page 171

    Replacement Procedures 4.4 SSD/HDD (Main HDD) Removing a SSD/MAIN HDD-H9.5mm / HDD-H12.5mm The following describes the procedure for re m oving the SSD/main HDD (See Figure 4-4-1 to 4-4-3). CAUTION: Take care not to press on the top or bottom of a SSD/HDD. Pressure may cause data loss or damage to the device. 1. Turn the computer upside down. 2. Re[...]

  • Page 172

    Replacement Procedures CAUTION: When a SSD/HDD is installed, they ar e installed in the position as the following figure. Figure 4-4-2 Remove the SSD/MAIN HDD assembly Qosmio X500 Maintenance Manual (960-Q08) 4-13[...]

  • Page 173

    Replacement Procedures 5. Remove the following screws securing the SSD/HDD holder and remove the SSD/ HDD holder .  M3.0  3.0B FLAT BIND screw x4 Figure 4-4-3 Remove SSD/MAIN HDD Qosmio X500 Maintenance Manual (960-Q08) 4-14[...]

  • Page 174

    Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-15 Installing SSD/MAIN HDD-H9.5mm / HDD-H12.5 mm The following describes the procedure for installing the main HDD. 1. Install a SSD/HDD to the SSD/HDD holder and secure it with the follow ing screws .  M3.0  3.0B FLAT BIND screw x4 NOTE: Although they are 3mm head screws, scre[...]

  • Page 175

    Replacement Procedures 4.5 Optical disk drive NOTE : Do not apply excessive force to the top of an optical disk d rive. Do not touch the shaded portion of the fi gure below, when the drive is removed or installed. Removing an optical disk drive The following describes the procedure for rem o ving an optical disk drive (See Figure 4-5- 1and 4-5-2). [...]

  • Page 176

    Replacement Procedures Figure 4-5-2 Disassemble the side bracket Installing an opt ical disk drive The following describes the procedure fo r installing an optical disk drive. 1. Attach the ODD bracket to an optical disk drive and secur e it with the following screws .  M2.0  3.0 Flat BIND screw x2 2. Insert an optical disk drive assembly int[...]

  • Page 177

    Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-18 4.6 Slot in Optical disk drive NOTE : Do not apply excessive force to the top of an optical disk d rive. Do not touch the shaded portion of the fi gure below, when the drive is removed or installed. Removing an optical disk drive The following describes the procedure for rem o vin[...]

  • Page 178

    Replacement Procedures Figure 4-6-1 Remove an optical disk drive Figure 4-6-2 Disconnect the Sl ot in ODD from Motherboard Qosmio X500 Maintenance Manual (960-Q08) 4-19[...]

  • Page 179

    Replacement Procedures Figure 4-6-3 Disassemble the bracket from slot in ODD Installing an opt ical disk drive The following describes the procedure fo r installing an optical disk drive. 1. Attach the ODD bracket to an optical disk drive and secur e it with the following screws .  M2.0  2.0 Flat BIND screw x4 2. Insert an optical disk drive [...]

  • Page 180

    Replacement Procedures 4.7 HDD (SECOND HDD) Removing second HDD-H9.5mm / HDD-H12.5mm The following describes the procedure for re moving the second HDD (See Figure 4-7-1 to 4- 7-3). CAUTION: Take care not to press on the top or bottom of a HDD. Pressure may cause data loss or damage to the device. 1. Turn the computer upside down. 2. Remove the fol[...]

  • Page 181

    Replacement Procedures CAUTION: When a HDD is installed, they are inst alled in the position as the following figure. Figure 4-7-2 Remove the SECOND HDD assembly Qosmio X500 Maintenance Manual (960-Q08) 4-22[...]

  • Page 182

    Replacement Procedures 5. Remove the following screws securing the HDD holder and remove the HDD holder .  M3.0  3.0B FLAT BIND screw x4 Figure 4-7-3 Remove the screws and HDD holder Qosmio X500 Maintenance Manual (960-Q08) 4-23[...]

  • Page 183

    Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-24 Installing Second HDD-H9.5mm / HDD-H12.5mm The following describes the procedure for installing a HDD. 1. Install a HDD to the HDD holder and secure it with the fo llo wing screws .  M3.0  3.5F FLAT BIND screw x4 NOTE: Although they are 3mm head screws, screw torque must be [...]

  • Page 184

    Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-25 4.8 Memory module CAUTION: The power of the computer must be turned off when you remove a memory module. Remove a memory module with the power on risks damaging the module or the computer itself. Do not touch memory module terminals. Any dirt on the terminals may cause memory acce[...]

  • Page 185

    Replacement Procedures Figure 4-8-1 Remove memory slot cover Figure 4-8-2 Remove a memory module Qosmio X500 Maintenance Manual (960-Q08) 4-26[...]

  • Page 186

    Replacement Procedures Installing a memory module To install a memory module, confirm that the com puter is in boot mode. Then perform the following procedure (See Figure 4-8-3). 1. Insert a memory module into the connector of the com puter slantwise (term inal side first) and press it to connect firmly. CAUTION: The power must be turned off when y[...]

  • Page 187

    Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-28 4.9 Keyboard Removing the keyboard The following describes the procedure for rem oving the keyboard (See Figure 4-9-1). CAUTION: As the keycap may fall out, when handling the keyboard always hold it by the frame and do not touch the keycap. 1. Upside down the computer. 2. Open the[...]

  • Page 188

    Replacement Procedures Figure 4-9-1 Remove screws for KB Holder Qosmio X500 Maintenance Manual (960-Q08) 4-29[...]

  • Page 189

    Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-30 Installing the keyboard The following describes the procedure for installing the keyboard. 1. Turn the keyboard upside down and place it on the palm rest as its face do wn. Connect the keyboard flexible cable to the connector on the system board. 2. Slide and set the speaker cover[...]

  • Page 190

    Replacement Procedures 4.10 Wireless LAN card Removing a Wireless LAN card The following describes the procedure for re m oving a Wireless LAN card (See Figure 4-10-1 to 4-10-2). 1. Remove the following screw of wireless cover securing wireless LAN card cover and remove it. And remove screw of wireless board  M2.5. x 3.0B BIND screw x2 2. Discon[...]

  • Page 191

    Replacement Procedures Figure 4-10-2 Remove a wireless LAN card Qosmio X500 Maintenance Manual (960-Q08) 4-32[...]

  • Page 192

    Replacement Procedures Installing a Wireless LAN card The following describes the procedure for installing a W ireless LAN card. 1. Insert a wireless LAN card terminals slantwise into the connector on the com puter and press a wireless LAN card and lock the secure screws.  M2.5. x 3.0B BIND screw x2 2. Connect the wireless LAN antenna cable to t[...]

  • Page 193

    Replacement Procedures 4.11 Bluetooth module Remove a Bluetooth module The following describes the procedure for re moving a Bluetooth m odule(see Figure4-11-1) 1. Disconnect the Bluetooth cable from motherboard side 2. Remove the following screw from TOP case and remove the Bluetooth bracket  2.5.0 x 3.0B BIND screw x1 3. Remove the Bluetooth m[...]

  • Page 194

    Replacement Procedures 4.12 TV Tuner card Removing a TV Tuner card The following describes the procedure for rem o ving a TV Tuner card (See Figure 4-12-1). 1. Remove the following screw of TOP cover securing a nd rem ove it. And remove screw of TV tuner card  2.5.0 x 3.0B BIND screw x2 2. Disconnect the TV antenna cable from the connectors on a[...]

  • Page 195

    Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-36 Installing a TV Tuner card The following describes the procedure for installing a TV tuner card. 1. Insert a TV tuner card terminals slantwise in to the connector on the computer and press a TV tuner card and lock the secure screws. 2. Connect the TV antenna cable to the terminals[...]

  • Page 196

    Replacement Procedures 4 4.13 Display assembly Removing the display assembly The following describes the procedure for rem o ving the display assembly (See Figure 4-13-1 to 4-13-5). 1. Close the display and turn the computer upside down. 2. Remove the battery pack (See Figure 4-2-1) 3. Remove the Main HDD door screws and ope n the MAIN HDD Door, re[...]

  • Page 197

    Replacement Procedures  M2.5  6.5 FLAT BIND screw x11  M2.5  8.0 FLAT BIND screw x6  M2.5  4.0 FLAT BIND screw x2  M2.5X3.0 FLAT BIND screw x1  M2.5  2.0 FLAT BIND screw x5 Figure 4-13-2 Remove the screws (from bottom side) 6. Disassemble KBD Holder and Keyboard screw (See Figure 4-9-1)  M2.5x3.0 Flat BIND screws x4 7.[...]

  • Page 198

    Replacement Procedures Figure 4-13-3 Remove the screws (from top side) 8. Disconnect the FFC and cables. 9. Disassembly TOP cover. 10. Pull out the wireless LAN antenna and LCD cables from the guide. Figure 4-13-4 Remove the Wireless Antenna and LCD cable Qosmio X500 Maintenance Manual (960-Q08) 4-39[...]

  • Page 199

    Replacement Procedures Opening the display to 135degree, and remove the hinge screw. ‧ M2.5  6.5 FLAT BIND screw x6 (Locktight) Figure 4-13-5 Remove the hinge screws 11. Pulling out the pole of hinge from the hole of hinge assembly, rem ove the display assembly from the base assembly. Installing display assembly The following describes the pro[...]

  • Page 200

    Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-41 4. Arrange the wireless antenna cables along the guide (front) and secure them with guide . 5. Pass the cables to the back of computer through the slot . 6. Arrange the wireless LAN antenna along the guide and contact with the connector. 7. Install the LAN board and cover ASSY of [...]

  • Page 201

    Replacement Procedures 4.14 Top Cover assembly Removing the Top cover assembly The following describes the procedure for rem o ving the top cover assembly (See Figure 4- 14-1 to 4-14-3). 1. Turn over the computer. 2. Remove the following screws securing the top cover assembly from the back and bottom of computer.  M2.5  2.0 FLAT BIND screw Ba[...]

  • Page 202

    Replacement Procedures 3. Remove the following screws securing the top cover assembly from the front of computer. Pull up and remove the top cover assembly from the base assembly .  M2.5x6.5 Flat BIND screws x7 Figure 4-14-2 Remove the screws (front) and top cover assembly 4. Disconnect the touch pad flat cable/Fingerprint cable from the connect[...]

  • Page 203

    Replacement Procedures Figure 4-14-3 Disconnect the touch pad flat cable/Fingerprint cable Installing Top Cover assembly The following describes the procedure fo r installing the top cover assem bly. 1. Install the top cover assembly to the base assembly. NOTE : Be careful not to catch the cables between top cover assembly and base assembly. 2. Con[...]

  • Page 204

    Replacement Procedures 4.15 Touch pad Removing the touch pad The following describes the procedure for removing the touch pad (See Figure 4-15-1 to 4- 15-3). 1. Peel off the glass tape and disconnect the touch pad flat cable, Fingerprint cable from the connector on the touch pad. 2. Remove the following screws securing the touch pad plate.  M2.0[...]

  • Page 205

    Replacement Procedures Figure 4-15-2 Loose the M2.5x3 screw Figure 4-15-3 Remove the touchpad and touchpad board Qosmio X500 Maintenance Manual (960-Q08) 4-4 6[...]

  • Page 206

    Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-4 7 Installing the touch pad The following describes the procedure for installing the touch pad. 1. Peel off the separator covering on the sensor portion of a new touch pad. NOTE : Do not reuse the touch pad so that it c an not be used after peeling off from the computer. Be sure to [...]

  • Page 207

    Replacement Procedures 4.16 USB Board The following describes for removing the USB board (See Figure 4-16-1). Removing the USB Board 1. Pull out the USB cable, Audio cable, from USB board connector. 2. Loose the below screws and then incline pull out USB board.  M2.5x6.5 FLAT BIND screw x2 Figure 4-16-1 Remove the USB board Installing the USB Bo[...]

  • Page 208

    Replacement Procedures 4.17 B CAS Board The following describes for removing th e B CAS Board (See Figure 4-17-1). Removing the B CAS Board 1. Pull out the B CAS FFC from USB board connector. 2. Loose the below screws and then incline pull out B CAS board.  M2.5x3 FLAT BIND screw x4 Figure 4-17-1 Remove the B CAS Board Installing the B CAS Board[...]

  • Page 209

    Replacement Procedures 4.18 System Board CAUTION: 1. when handling the system board, always hold by the edges. Do not touch the printed circuit face. 2. if replacing with a new system board, execute the subtest01 Initial configuration in section 3.3 “Setting of the hardware configu ration”. Also update with the latest BIOS Removing the System B[...]

  • Page 210

    Replacement Procedures 2. Disconnect the speaker cable, LCD CABLE, WI RELESS ANTENNA, CRT cable, USB cable, FM CABLE, MDC CA BLE, and TV-F ANTENNA from the connector on the system board. 3. Remove the following screws securing the fan and the system board and remove the system board .  M2.5  6.5 screw x2  M2.5  6.5 screw x3 Figure 4-18-[...]

  • Page 211

    Replacement Procedures Removing RTC battery The following describes the procedure for rem o ving the RTC battery unit (See Figure 4-18-3 to 4-18-4). 1. Pull the away the socket of RTC battery a nd use a clam p to hold RTC battery tightly. Figure 4-18-3 Pull away from the socket of RTC Battery 2. Rotate battery through the way then remove it. Figure[...]

  • Page 212

    Replacement Procedures Installing the System Board The following describes the procedur e for installing the system board. 1. Secure the system board with the following screws . M2.5  6.5 screw x3 2. Secure the fan with the following screw s . M2.5  6.5 screw x2 3. Connect the speaker cable, LCD CABLE, WI RELESS ANTENNA, CRT cable, USB cable,[...]

  • Page 213

    Replacement Procedures 4.19 CPU Removing the CPU heat sink The following describes the procedure for rem o ving the CPU heat sink (See Figure 4-19-1 to 4-19-2). 1. Disconnect the Heat sink cable from the connector on the system board 2. Remove the following screws securing the heat sink holder along 1 to 4.  M2  2 SPRING screw x4 NOTE: When r[...]

  • Page 214

    Replacement Procedures 4. Unlock the CPU by rotating the cam on the CPU socket 120 degrees to the counterclockwise with a flat-blade screwdriver. 5. Remove the CPU . Figure 4-19-2 Remove the CPU Installing the CPU The following describes the procedure for installing the CPU (see Figure 4-19-3) 1. Check that the mark of cam is in the unlocking posit[...]

  • Page 215

    Replacement Procedures Figure 4-19-3 Apply silicon grease 6. Install the CPU heat sink and heat sink holder and secure them with the following screws along 1 to 4. M2  2 SPRING screw x4 7. Connect the Heat sink cable to the connector on the system board NOTE: When securing the heat sink holder, be sure to secure the screws in the order of the nu[...]

  • Page 216

    Replacement Procedures 4.20 LCD unit / FL inverter CAUTION: When replacing a LCD, it is required that SVP parameter is set. Update with the latest EC/KBC as describe d in Appendix H “EC/KBC Rewrite Procedures”. Removing the LCD unit / FL inverter The following describes the procedure for removing the LCD unit and FL inverter (See Figure 4-20-1 [...]

  • Page 217

    Replacement Procedures 3. Pull out one insulator and peel off the other one adhered to the inverter. 4. Disconnect the LCD harnesses from the connectors CN1 on the inverter. 5. Disconnect the HV harnesses from the connectors CN2 on the inverter. 6. Remove the FL inverter while peeling off the double-sided tape . CN1 LCD harness Inverte r Insulator [...]

  • Page 218

    Replacement Procedures 7. Remove the following screws securing the LCD unit.  M2.5x4.0 screw x2  M2.5x5.0 screw x8 8. With the bottom edge of the LCD unit on the display cover, lift onl y the top edge of the LCD unit. After peeling off the CONDUTIVE tape , disconnect the LCD harness from the connector on the back of the LCD. 9. Remove the LCD[...]

  • Page 219

    Replacement Procedures 10. Remove the following screws securing the LCD support (LCD unit side) and rem ove the hinge from the LCD unit.  M2.0x2.5 screw x8 Figure 4-20-4 Remove the LCD hinge Qosmio X500 Maintenance Manual (960-Q08) 60[...]

  • Page 220

    Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 61 Installing the LCD unit/FL Inverter The following describes the procedure for installing the LCD unit and FL inverter. Install the LCD supports (LCD unit side) and hi nge to the LCD and secure them with the following screws .  M2.0  2.5 BINK screw x8 1. Stand the LCD unit on t[...]

  • Page 221

    Replacement Procedures 4.21 Web Camera module Removing Web Camera module The following describes the procedure for removing the Web Camera m odule. (See Figure 4-21-1 to 4-21-2). 1. Pull off the connector of Web Camera module. Figure 4-21-1 Remove the connector of Web Camera module 2. Peel off the glue of Web Camera module. Qosmio X500 Maintenance [...]

  • Page 222

    Replacement Procedures Figure 4-21-2 Peel off the glue of Web Camera module Installing Web Camera module The following describes the procedure for installing the W eb Camera module. 1. Pull in the glue of Web Camera Module. 2. Connect the connector of Web Camera module. Qosmio X500 Maintenance Manual (960-Q08) 63[...]

  • Page 223

    Replacement Procedures 4.22 Speaker Box Removing Speaker Box The following describes the procedure for removing Speaker Box. (See Figure 4-22-1 to 4-22-3). 1. Remove the following screws securing Speaker Box.  M2.5  2.0 screw x 4 Figure 4-22-1 Removing the securing screws at left side. Qosmio X500 Maintenance Manual (960-Q08) 64[...]

  • Page 224

    Replacement Procedures Figure 4-22-2 Removing the secu ring screws at right side. 2. Removing the Speaker Box. Figure 4-22-3 Removing the Speaker Box. Qosmio X500 Maintenance Manual (960-Q08) 65[...]

  • Page 225

    Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 6 6 Installing Speaker Box The following describes the proced ure for installing Speaker Box. 1. Installing the Speaker Box. 2. Securing Speaker Box of following screws .  M2.5  2.0 screw x 4[...]

  • Page 226

    Replacement Procedures 4.23 Application for Thermal pad and g rease on CPU, North Bridge, and VGA board (see Figure 4-22-1 to 4-22-3) I. For Silvis thermal pad on North Bridge and grease on CPU Figure 4-23-1 Intel &AMD Thermal pad on North Bridge RAW PN TSB PN Vendor Description JXTZ1024010 A000048640 THERMAL PAD INT NB BS TZ1(JXTZ1024,3A) XY0G[...]

  • Page 227

    Replacement Procedures Figure 4-23-2 Apply silicon grease for North Bridge 2. Thermal pad and grease used on VGA thermal module. Figure 4-22-3 Thermal pad position Qosmio X500 Maintenance Manual (960-Q08) 68[...]

  • Page 228

    Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 69 RAW PN TSB PN Vendor Description JXTZ1027010 A000048650 THERMAL PAD VGA V-RAM AD(JXTZ1027,3A) JXTZ1026010 A000048660 THERMAL PAD VGA CHOKE AD(JXTZ1026,3A) XY0GFCM1000 A000018440 THERMAL GREASE GFC-M1 NOTE: Thermal pad is fixed for each one, no need special applicator and can re-use.[...]

  • Page 229

    A-1 Qosmio X500 Maintenance Manual Maintenance Manual ( 960-Q08) Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged duri ng assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cove r, be sure to s[...]

  • Page 230

    Handling the LCD Module 3. If the panel’s surface gets fingerprint or dust, put on gloves and wipe it with static electricity cloth. If it is still d irty, drop some cleaning alcohol on the surf ace and wipe it again If the surface is much more fingerprint or dust, w e recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the p[...]

  • Page 231

    Handling the LCD Module 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the m odule, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. A-3 Qosmio X500 Maintenance Ma[...]

  • Page 232

    Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly can cause m alfunctions[...]

  • Page 233

    Handling the LCD Module 10. If you transport the module, do not use pack ing material that c ontains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. A-5 Qosmio X500 Maintenance Manual Maintenance Manual ( 960-Q08)[...]

  • Page 234

    Qosmio X50 0 Maintenance Manual (960- Q08) B-1 Appendix B Appendix B Board Layout B.1 System Board Figure B-1-1 System board layout (front) 0 1 0 2 0 3 0 4 0 5 0 6 1 6 1 0 11 1 2 13 1 8 07 09 14 15 17 1 9 21 20 22 23 24 26 27 28 08[...]

  • Page 235

    Board Layout B-2 Qosmio X500 Maintenan ce Manual (9 60-Q08) 42 41 29 30 40 39 25 34 32 3 1 43 33 38 8 37 35 Figure B-1-2 System board layout (Back)[...]

  • Page 236

    Board Layout Qosmio X50 0 Maintenance Manual (960- Q08) B-3 Table B-1-1 System board ICs and connectors NUM Location Function (01) CN6 SPDIF CONN (02) CN10 Audio&USB CONN (03) CN11 LVDS CONN (04) CN2 CRT CONN (05) CN1 MDC CONN (06) CN16 KB CONN (07) CN14 FAN CONN (08) U50 HDMI IC (09) CN22 TMA CONN (10) CN48 BATT CONN (11) CN20 K/B LED pow er C[...]

  • Page 237

    Board Layout B-4 Qosmio X500 Maintenan ce Manual (9 60-Q08) (23) CN13 Power/B CONN (24) U2 Audio IC (25) U13 Clock generator (26) U4 Embedded Controller IC (27) U9 LAN IC (28) U27 Card Reader /1394 (29) U35 CPU (30) U47 North Bridge (31) CN31 DDR CONN (32) CN32 2nd SATA HDD CONN (33) PCN1 DC IN CONN (34) CN46 Main SATA HDD CONN (35) CN47 SATA ODD C[...]

  • Page 238

    Board Layout B.2 Touch Pad Board <Front layout> 04 03 01 02 Figure B-2-1 Touch Pad board layout (Front) Table B-2-2 Touch Pad board connectors NUM Location Function (01) SW1 Mouse Button Left key (02) SW3 Mouse Button Left key (03) SW4 Mouse Button Right key (04) SW2 Mouse Button Right key <Back layout> Qosmio X50 0 Maintenance Manual ([...]

  • Page 239

    Board Layout 01 02 Figure B-2-3 Touch P ad board layout (Back) Table B-2-2 Touch Pad board connectors NUM Location Function (01) CN3 TP Board to TP Module CONN (02) CN1 TP Board to M/B CONN B-6 Qosmio X500 Maintenan ce Manual (9 60-Q08)[...]

  • Page 240

    Board Layout B.3 Finger Print Board <Front layout> 01 Figure B-3-1 Finger Print Board layout (Front) Table B-3-2 Finger Pr int Board connectors Location Function (01) U2 Finger Printer IC Qosmio X50 0 Maintenance Manual (960- Q08) B-7[...]

  • Page 241

    Board Layout <Back layout> 01 B-8 Qosmio X500 Maintenan ce Manual (9 60-Q08) 02 Figure B-3-3 Finger Print Board layout (Back) Table B-3-4 Finger Pr int Board connectors Location Function (01) CN2 Finger Print Board to TP Board connect or (02) CN3 Finger Print Board to TP Board connect or[...]

  • Page 242

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 1 Appendix C Pin Assignment CN11 LCD Panel Connectors PIN No. Signal name I/O PIN No. Signal name I/O 1 VIN --- 2 LCDVCC --- 3 VIN --- 4 LCDVCC --- 5 VIN --- 6 LCD-EDIDDATA I/O 7 +3V --- 8 LCD_EDIDCLK I/O 9 CCD _POWER --- 10 LVDS_VADG I/O 11 MIC_GND --- 12 GND --- 13 INT_MIC_R I/O 14 USBP3[...]

  • Page 243

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 2 CN24 MMB Connector PIN No. Signal name I/O PIN No. Signal name I/O 1 +3VPCU --- 2 +5VPCU --- 3 KEY_INT I 4 GND --- 5 3ND_MBDATA I/O 6 3ND_MBCLK I/O CN20 Keyboard LED Conn ectors PIN No. Signal name I/O PIN No . Signal name I/O 1 +5V --- 2 BOARD_DI5 O 3 KB_LED_DET# --- 4 KB_LED I CN13 Pow[...]

  • Page 244

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 3 7 MY2 O 8 MY1 O 9 MY0 O 10 MY4 O 11 MY3 O 12 MY5 O 13 MY14 O 14 MY6 O 15 MY7_K O 16 MY3_K O 17 MY7 O 18 MY9 O 19 MY10 O 20 MY11 O 21 MY12 O 22 MY15 O 23 MX7 O 24 MX2 O 25 MX3 O 26 MX4 O 27 MX0 O 28 MX5 O 29 MX6 O 30 MX1 O 31 K_LED_P O 32 CAPSLED O 33 FN_F10 O 34 NUMLED O CN21 Touchpad &a[...]

  • Page 245

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 4 PIN No. Signal name I/O PIN No. Signal name I/O 1 +5V_Felica --- 2 USBP4- I/O 3 USBP4+ I/O 4 GND --- 5 NC --- 6 NC --- CN10 Audio&USB Board Connectors PIN No. Signal name I/O PIN No. Sig nal name I/O 1 USBP11- I 2 USBP10- I 3 USBP11+ I 4 USBP10+ I 5 USB_EN#2 I/O 6 US BOC#_10_11 O 7 +[...]

  • Page 246

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 5 1 GND --- 2 USBP9- I 3 USBP9+ I 4 CPUSB# I/O 5 --- --- 6 --- --- 7 NEW SMCLK I 8 NEW SMDATA I/O 9 +NEW_1.5V I 10 +NEW_1.5V I 11 PCIE_WAKE# I 12 +NEW_3VAUX O 13 PERST# I/O 14 +NEW_3V I 15 +NEW_3V I 16 NEW_CLKREQ# O 17 CPPE#_ I/O 18 CLK_PCIE_ NEW# I 19 CLK_PCIE_NEW I 20 GND --- 21 PCIE_RXP[...]

  • Page 247

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 6 PIN No. Signal n ame I/O PIN No. Signal name I/O 1 RTC_NO2 I 2 GND --- CN2 CRT Connectors PIN No. Signal name I/O PIN No. Signal name I/O 1 +5V --- 2 NC 3 GND --- 4 CRT_R1 --- 5 GND --- 6 CRT_G1 --- 7 GND --- 8 CRT_B1 --- 9 GND --- 10 CRTHSYNC --- 11 CRTVSYNC --- 12 GND --- 13 CRTDCLK --[...]

  • Page 248

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 7 1 MBAT+ --- 2 MBAT+ --- 3 ID O 4 B/I --- 5 TEMP_MBAT O 6 MBDATA I/O 7 MBCLK I/O 8 GND --- 9 GND --- 10 GND --- 11 GND --- 12 GND --- 13 GND --- CN15 MINI PCI-E Card WLAN Connecto r s PIN No. Signal name I/O PIN No. Signal name I/O 1 WLAN_WAKE# O 2 +3V --- 3 WCS_DATR --- 4 GND --- 5 WCS_C[...]

  • Page 249

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 8 31 PCIE_TXN0 I 32 WL_SMDATA I/O 33 PCIE_TXP0 I 34 GND --- 35 GND --- 36 USBP3-_B I/O 37 GND --- 38 USBP3+_B I/O 39 NC --- 40 NC --- 41 NC --- 42 NC --- 43 GND --- 44 LED_WLAN# --- 45 CL_CLK1_MIN --- 46 LED_WPAN # --- 47 CL DATA1 MIN --- 48 +1.5V --- 49 CL_RST#1_MIN --- 50 GND --- 51 SERI[...]

  • Page 250

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 9 7 NC I/O 8 NC --- 9 GND --- 10 NC I 11 NC I/O 12 NC --- 13 NC I/O 14 NC I/O 15 GND --- 16 BCIO-P5P I/O 17 BCRST-P3N I/O 18 IVDET-P3P --- 19 BCPWON-P3P I/O 20 NC I/O 21 GND --- 22 RESET# I/O 23 NC I/O 24 +3.3V --- 25 NC I/O 26 GND I 27 GND --- 28 NC --- 29 GND I/O 30 USB D+ I 31 NC I/O 32[...]

  • Page 251

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 10 PI N No. Signal name I/O PIN No. Signal name I/O 1 +0.9VSMDDR_VREF_ DIMM --- 2 GND --- 3 GND --- 4 M_B_DQ0 I/O 5 M_B_DQ5 I/O 6 M_ B_DQ1 I/O 7 M_B_DQ4 I/O 8 GND --- 9 GND --- 10 M_B_DM0 I 11 M_B_DQS#0 I/O 12 GND --- 13 M_B_DQS0 I/O 14 M_B_DQ7 I/O 15 GND --- 16 M_B_DQ6 I/O 17 M_B_DQ2 I/O [...]

  • Page 252

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 11 51 M_B_DQS2 I/O 52 M_B_DM2 I 53 GND --- 54 GND --- 55 M_B_DQ23 I/O 56 M_B_DQ18 I/O 57 M_B_DQ22 I/O 58 M_B_DQ19 I/O 59 GND --- 60 GND --- 61 M_B_DQ28 I/O 62 M_B_DQ24 I/O 63 M_B_DQ25 I/O 64 M_B_DQ29 I/O 65 GND --- 66 GND --- 67 M_B_DM3 I 68 M_B_DQS#3 I/O 69 NC --- 70 M_B_DQS3 I/O 71 GND -[...]

  • Page 253

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 12 103 +1.8VSUS --- 104 +1.8VSUS --- 105 M_B_A10 I/O 106 M_B_BS#1 I 107 M_B_BS#0 I 108 M_B_RAS# I 109 M_B_WE# I 110 M_CS#2 I 111 +1.8VSUS --- 112 +1.8VSUS 113 M_B_CAS# I 114 M_ODT2 I 115 M_CS#3 I 116 M_B_A13 I/O 117 +1.8VSUS --- 118 +1.8VSUS --- 119 M_ODT3 I 120 NC --- 121 GND --- 122 GND [...]

  • Page 254

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 13 155 GND --- 156 GND --- 157 M_B_DQ52 I/O 158 M_B_DQ53 I/O 159 M_B_DQ49 I/O 160 M_B_DQ48 I/O 161 GND --- 162 GND --- 163 NC --- 164 M_CLK_DDR4 I 165 GND --- 166 M_CLK_DDR#4 I 167 M_B_DQS#6 I/O 168 GND --- 169 M_B_DQS6 I/O 170 M_B_DM6 I 171 GND --- 172 GND --- 173 M_B_DQ55 I/O 174 M_B_DQ5[...]

  • Page 255

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 14 PIN No. Signal name I/O PIN No. Signal name I/ O 1 HDMITX2P_ C --- 2 GND --- 3 HDMITX2N_ C --- 4 HDMITX1P_ C --- 5 GND --- 6 HDMITX1N_ C --- 7 HDMITX0P_ C --- 8 GND --- 9 HDMITXON_ C I/O 10 HDMICLK+C --- 11 GND --- 12 HDMICLK-C --- 13 CEC --- 14 --- --- 15 HDMI DDCCLK C I/O 16 HAMI DDCD[...]

  • Page 256

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 15 CN39 VGA Connectors PIN No. S PI Sign ignal name N No. al name 2 PEG_TXN15 1 E P G_RXN15 4 PEG_TXP15 3 E P G_RXP15 6 GND 5 N G D 8 PEG_TXN14 7 E P G_RXN14 10 PEG_TXP14 9 E P G_RXP14 12 GND 11 N G D 14 PEG_TXN13 13 E P G_RXN1 3 16 PEG_TXP13 15 E P G_RXP1 3 18 GND 17 N G D 20 PEG_TXN12 19[...]

  • Page 257

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 16 60 GND 59 N G D 62 PEG_TXN5 61 E P G_RXN5 64 PEG_TXP5 63 E P G_RXP5 66 GND 65 N G D 68 PEG_TXN4 67 E P G_RXN4 70 PEG_TXP4 69 E P G_RXP4 72 GND 71 N G D 74 PEG_TXN3 73 E P G_RXN3 76 PEG_TXP3 75 E P G_RXP3 78 GND 77 N G D 80 PEG_TXN2 79 E P G_RXN2 82 PEG_TXP2 81 E P G_RXP2 84 GND 83 N G D[...]

  • Page 258

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 17 AT 114 GND 11 G 3 V A_MBCL K 116 EXT_VGA_RED 11 X N 5 E T_LVDS_BLO 118 GND 11 X P_ ON 7 E T_DIS 120 EXT_VGA_GRN 11 P 9 D _HPD 122 GND 12 N 1 G D 124 EXT_VGA_BLU 12 X NC 3 E T_HSY 126 GND 12 X 5 E T_VSYNC 128 EXT_LVDS_TXL# 127 N 2 G D 130 EXT_LVDS_TXL2 129 X E T_LVDS_TXU# 2 132 GND 13 X [...]

  • Page 259

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 18 158 5V 15 7 X 160 5V 15 V 9 3 162 X 16 V 1 3 164 X 16 V 3 3 166 DP_CAD 16 V 5 3 168 CEC 16 V 7 3 170 GND 16 9 X 172 EXT_DPTX3N 17 1 X 174 EXT_DPTX3P 17 V 3 D I_HPD 176 GND 175 GND 178 EXT_DPTX2N 177 EXT_HDMICLK- 180 EXT_DPTX2P 179 EXT_HDMI CLK+ 182 GND GND 181 184 EXT_DPTX1N 183 EXT_HDM[...]

  • Page 260

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 19 9 LAN _ VCC4 --- 10 LAN _ LINKLED# --- 11 LAN _ ACTLED --- 12 LAN _ GND --- C Conn N No. I/O N No. l name I/O N37 USB ecto rs PI Signal name PI Signa 1 GND --- BUSBP6+ --- 2 3 BUS --- USBPWR2 --- BP6- 4 5 GND --- GN --- 6 D 7 GND --- GND --- 8 CN32 2nd SATA HDD Connecto IN No. l name I/[...]

  • Page 261

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 20 CN3 Card R tors PIN No. Sig PIN No. XD C XD _C X SD/MS_CLK_C S MS _C MS_CD#_C MS_DX/SD_D1_C MS_D0/ XD_D2_C MS_D 0_C 24 MS_D1/X _D7_C I/O 25 SD_ MS_CLK_C I/O 26 MS_BS/XD_D3_C I --- 28 GND --- 29 MS_D2/XD_D1_C I/O 30 SD_D0_C I/O D2_C I/O 1_C I/O 33 MS_BS/XD_D3_C I/O 34 4_C I/O 35 C I/O 36[...]

  • Page 262

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 21 CN46 SATA HDD Connectors IN No. l name I/O IN No. nal name I/O P Signa P Sig 1 GND A_TXP0 --- 2 SAT O 3 SATA_TXN0 O 4 GND --- 5 SATA_RXN0 I 6 SATA_RXP0 I 7 GND --- 8 +3.3VSATA --- 9 +3.3VSATA --- 10 +3.3VSATA --- 11 GND --- 12 GND --- 13 GND --- 14 +5V --- 15 V --- 16 --- +5 +5V 17 --- [...]

  • Page 263

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 22 11 TMPSPR-GND PR-SXP 12 TMPS 13 CLKDWN# 14 ALERT 15 PLTRST# 16 CLKREQ# 17 NC 18 NC 19 +3V_ +3V TMA_VDD 2 0 _ TMA_VDD 21 22 NC NC 23 NC 24 GND 25 GND 26 GND 27 GND 28 GND 29 GND 29 GND 31 GND 3 0 GND CN17 Min Connectors No. Signal name No. I/O i Card PIN I/O PIN Signal name 1 WAKE# +3V O[...]

  • Page 264

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 23 23 E_RXN5 _S5 PCI O 24 +3V --- 25 D PCIE_RXP5 O 26 GN --- 27 GND --- 28 +1.5V --- 29 _SMCLK GND --- 30 MINI3 I/O 31 PCIE_TXN5 3_SMDATA I 32 MINI I/O 33 PCIE_TXP5 I 34 GND --- 35 GND --- 36 USBD- I/O 37 GND --- 38 USBD+ I/O 3 --- 40 C 9 --- N --- 41 --- 42 --- --- --- 43 GN 44 --- D --- [...]

  • Page 265

    Pin Assignment Qosmio X50 0 Maintenance Ma nu al (960 -Q08) 24 CN6 SPDIF Connectors PIN No. Sig na l name I/O PIN No. Sig nal name I/O 1 GND --- 2 BOARD_ID2 --- 3 SPK_L- --- 4 SPK_L+ --- 5 SPK_R- --- 6 SPK_R+ ---[...]

  • Page 266

    Display codes Qosmio X50 0 Maintenance Ma nu al (960 -Q08) D -1 Appendix. D Appendix D Display Codes D.1 Display Codes Table D-1-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 02 82 16 F0 16 03 2 @ 03 83 1E F0 1E 04 3 # 04 84 26 F0 26 05 4 $ 05 85 25 F0 25 06 5 % 0[...]

  • Page 267

    Display codes Qosmio X50 0 Maintenance Manual (960- Q08) D -2 Table D-1-2 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 29 | 2B AB 5D F0 5D *5 30 Caps Lock 3A BA 58 F0 58 31 A 1E 9E 1C F0 1C 32 S 1F 9F 1B F0 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J[...]

  • Page 268

    Display codes Qosmio X50 0 Maintenance Ma nu al (960 -Q08) D -3 Table D-1-3 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 58 Ctrl 1D 9D 14 F0 14 *3 60 Alt (L) 38 B8 11 F0 11 *3 61 Space 39 B9 29 F0 29 62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11 75 Ins E0 52 E0 D2 E0 70 E0 F0 70 *1 76 Del E0 53 E0 D3 E0[...]

  • Page 269

    Display codes Qosmio X50 0 Maintenance Manual (960- Q08) D -4 Table D-1-4 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc *6 *6 *6 *6 *6 126 Pause *7 *7 *7 *7 *7 202 Fn — — — — *4 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5[...]

  • Page 270

    Display codes Qosmio X50 0 Maintenance Ma nu al (960 -Q08) D -5 Table D-1-5 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Break 55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 76 DEL E0 AA E0 53 E0 D3 E0 2A E0 F0 12 E0 71 E0 F0 71 E0 12 79[...]

  • Page 271

    Display codes Qosmio X50 0 Maintenance Manual (960- Q08) D -6 Table D-1-6 Scan codes in Numlock mode Code set 1 Code set 2 Cap No. Key top Make Break Make Break 75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12 79  E0 2A E0 4B E0 CB E0 AA E0 12 E0 6B E0 F0 6B E0 F0 12 80 [...]

  • Page 272

    Display codes Qosmio X50 0 Maintenance Ma nu al (960 -Q08) D -7 Table D-1-8 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Keytop Make Break Make Break 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D F0 7D 11 0 (*) 37 B7 7C F0 7C 23 U (4) 4B CB 6B F0 6B 24 I (5) 4C CC 73 F0 73 25 O (6) 4D CD 74 F0 74 26 P (–) 4A CA 7B F0 7B 37 J (1) 4F CF 69 [...]

  • Page 273

    Display codes Qosmio X50 0 Maintenance Manual (960- Q08) D -8 Table D-1-10 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Co mm on * E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.[...]

  • Page 274

    Appendix E Key Layout 1. United Status (US) K eyboard Figure US keyboard 2. United Status (US) K eyboard (Backlight) Figure US keyboard (Backlight) E-1 - Qosmio X500 Maintenance Manual (960-Q08)[...]

  • Page 275

    3. United Kingdom (UK) K eyboard Figur e UK keyboard 3. United Kingdom (UK) K eyboard (Backlight) Figur e UK keyboard (Backlight) E-2 - Qosmio X500 Maintenance Manual (960-Q08)[...]

  • Page 276

    Qosmio X50 0 Maintenance Ma nu al (960 -Q08) F-1 Appendix F Appendix F Wiring Diagrams F.1 RGB Monitor ID Wraparound connector round connector (15PIN to 15PIN) F.2 LAN Loopback Connector Figure F-1-1 RGB Monitor ID Wrapa (1) BIBAP ‘ (TX + ) ( 2 ) BIDA N (TX- ) (3) BIDBP (RX+) (4) BIDBN (RX-) Figure F-2-1 LAN loopback connector ( 1 ) RED (2) GREEN[...]

  • Page 277

    Wiring Diagrams Qosmio X50 0 Maintenance Ma nu al (960 -Q08) F -2[...]