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Un bon manuel d’utilisation
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Qu'est ce que le manuel d’utilisation?
Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Transcend Information III décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.
Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.
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Tout d'abord, le manuel d’utilisation Transcend Information III devrait contenir:
- informations sur les caractéristiques techniques du dispositif Transcend Information III
- nom du fabricant et année de fabrication Transcend Information III
- instructions d'utilisation, de réglage et d’entretien de l'équipement Transcend Information III
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes
Pourquoi nous ne lisons pas les manuels d’utilisation?
Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Transcend Information III ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Transcend Information III et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Transcend Information en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Transcend Information III, comme c’est le cas pour la version papier.
Pourquoi lire le manuel d’utilisation?
Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Transcend Information III, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.
Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Transcend Information III. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.
Table des matières du manuel d’utilisation
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® E THER L INK III P ARALLEL T ASKING EISA B US M ASTER N ETWORK A DAPTERS U SER G UIDE Members of the 3Com EtherLink III family of adapters Part No. 09-0666-001 Published October 1995[...]
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3Com C orporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145 © 3Com Corporation, 1995. All rights reserved. No par t of this documentation ma y be reproduced in an y form or by any means or used to make any deriv ative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation. 3C om [...]
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® L IFETIME W ARRANTY 3Com ’ s EtherLink , T okenLink III 16/4, F ast EtherLink, FDDILink , and 3Com Impact ISDN ISA adapters have a Lif etime Warranty . T o ensure the ver y best 3Com service and suppor t, take the time to complete the product registration card . Any defective 3C om adapter will be repaired or replaced , at 3Com[...]
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Customers in the countries shown belo w should send the completed registration card to the appr opriate address. C ustomers in other non-U.S. locations should send the registration card to the U.S. addr ess on the front of the card . ■ Asia 3Com Asia Ltd., Marketing Department Room 2506-07, 25/F., Citibank Tower Citibank Plaza, Central Hong Kong [...]
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C ONTENTS A BOUT T HIS G UIDE Introduction 1 How to Use This Guide 1 Con ventions 2 1 I NTRODUCTION F eatures 1-2 2 I NSTALLING THE EISA A DAPTER Inspecting the Adapter 2-2 Installing the Boot PROM 2-2 Inserting the Adapter 2-2 Confirming Adapt er Installation 2-4 Connecting to the Network 2-5 Connecting to the On-board T ransceiver 2-5 Connecting[...]
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Locating the Network Driv ers 4-2 Accessing DOS 4-2 Loading NetW are ODI Drivers 4-3 One Adapter in a Client 4-3 AutoLink Requirements 4-4 AutoLink Installation 4-4 Multiple Adapters in a Client 4-7 F inding the Adapter’ s Slot Number 4-9 One Adapter in a Server 4-10 Driver Installation with NetW are 4-10 Multiple Adapters in a Server 4-11 F indi[...]
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B T ECHNICAL S UPPORT On-line T echnical Ser vices B-1 3Com Bulletin Board Service B-1 Access by Modem B-1 W orld Wide Web Sit e B-2 ThreeC omF orum on CompuServe B-2 3ComF acts Automated F ax S ervice B-2 Suppor t from Y our Network Supplier B-3 Returning Products for Repair B-4 G LOSSARY I NDEX L IMITED W ARRANTY FCC C LASS B C ERTIFICATION S TAT[...]
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F IGURES 1-1 3C592 Adapter Backplates 1-2 1-2 Procedur e Over view 1-3 2-1 Hardware Installation Over view 2-1 2-2 PCI and EISA Bus Slots in an EISA Comput er 2-3 2-3 Connecting Thin Ethernet Cable 2-5 2-4 Slide Latch 2-7 2-5 Connecting the AUI Cable 2-7 3-1 Adapter Configuration O verview 3-1 3-2 Auto Installation Screen 3-7 3-3 Main Menu 3-7 3-4[...]
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T ABLES 1 T ext Conventions 2 2 Notice Icons 2 1-1 3C592 EISA Adapter C able and Connector Specifications 1-2 2-1 Connectors for 3C592 EISA A dapters 2-5 3-1 Software Configuration Options 3-4 4-1 Accessing DOS 4-3 5-1 Diagnostic Programs 5-7 A-1 AUI C onnector Pin Assignments A-2[...]
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A BOUT T HIS G UIDE Introduction This guide describes how to install the f ollowing 3Com EtherLink III P arallel T asking 10 Mbps EISA bus master network adapters: ■ 3C592-C OMBO (10BASE-T , thin coax, and thick coax) adapter ■ 3C592-TPO (10BASE-T ) adapter Also included is information about installing network drivers , troubleshoot[...]
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2 A BOUT T HIS G UIDE C on ven tions The follo wing tables list text and icon conventions that are used throughout this guide. T able 1 T ext Conventions Convention Description Text represented as screen display This typeface is used to represent displays that appear on your terminal screen, for example: NetLogin: Text represented as commands This [...]
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1 I NTRODUCTION The 3Com E therLink III P arallel T asking adapters described in this guide are members of a family of third-generation Ethernet adapters . This family includes the 32-bit bus master Extended Industr y Standar d Architecture (EISA)10 Mbps Ethernet network adapters . This guide contains installation and diagnostic informa[...]
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1-2 C HAPTER 1: I NTRODUCTION Figure 1-1 3C592 Adapter Backplates The 3C592 EISA adapter can only be installed in computers containing EISA expansion slots. F eatures The 3C592 EISA adapter supports the following featur es: ■ AutoLink auto installation software , which installs and configures all Novell NetW are DOS ODI client softwa[...]
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Features 1-3 ■ Auto Select Media T ype capability , which enables drivers to automatically detect the type of media connec tor that connects the adapter to the network ■ Network management support through T ranscend PC Link Smar tAgent software ■ The Desktop Management Inter face (DMI), which increases the manageability of PCs by stan[...]
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2 I NSTALLING THE EISA A DAPTER This chapter describes how t o install the 3C592 EISA adapter in your computer . An over view of these pr ocedures is shown in F igure 2-1. Figure 2-1 Hardware Installation Overview After installing the adapter , you can load the network driv ers, as described in Chapter 4. If necessar y , you can change the software[...]
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2-2 C HAPTER 2: I NSTALLING THE EISA A DAPTER Inspecting the Adapter CA UTION: Each adapter is pack ed in a clear plastic antistatic container to protect it during shipment. T o avoid damaging any static-sensitive c omponents after removal from the container , be sure to reduce any static electricity on your person. One way to do this is to touch t[...]
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Inserting the Adapter 2-3 3 Select an appropriate expansion slot and remov e its expansion cov er plate. 4 Insert the adapter in the EISA slot and secure the screw . If you have a c omputer with slots other than EISA slots, be sure to insert the 3C592 EISA adapter only in an EISA slot. F igure 2-2 compares the size of the slots in an EISA c omputer[...]
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2-4 C HAPTER 2: I NSTALLING THE EISA A DAPTER C onfirming Adapter Installation If you are installing the 3C592 EISA adapter in a computer running Windows 95, you can confirm the adapter’ s installation by follo wing these steps: 1 After starting Windows 95, double-click the My Computer icon. 2 Double-click the Control P anel icon. 3 Double-clic[...]
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Connecting to the Network 2-5 C onnecting to the Network Y ou must connect the adapter to the network before installing the drivers . This section describes how to connect different types of network cables to the 3C592 EISA adapters . T able 2-1 lists the types of network cable connectors that are found on 3C592 EISA adapters. C onnecting to the On[...]
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2-6 C HAPTER 2: I NSTALLING THE EISA A DAPTER 2 Align the T connector ’ s slots with the pegs on the BNC connector . 3 Push the T connector in and twist it clockwise until it stops. The next step is to load the drivers , as explained in Chapter 3. Connecting to T wisted-pair Cable The 3C592-C OMBO and 3C592-TPO adapters are both equipped with an [...]
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Connecting to the Network 2-7 The next step is to load the drivers , as explained in Chapter 3. If you are running Windows 95, you can confirm the network connection by double-clicking the Network Neighborhood icon. The presence of the Entire Network icon in the display box confirms the network connection. Figure 2-4 Slide Latch . Figure 2-5 Conn[...]
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2-8 C HAPTER 2: I NSTALLING THE EISA A DAPTER A uto Select Media T ype The Auto Select Media T ype func tion is implemented by all drivers contained on the 3C59X EtherDisk diskette supplied with the 3C592 EISA adapter . This includes NetWar e ODI drivers and NDIS 2.01 drivers. I t also includes NDIS 3.0 drivers f or Windows for W orkgroups, Windows[...]
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3 C ONFIGURING THE A DAPTER This chapter explains how to configur e the 3C592 EISA adapter using the EISA configuration diskette that came with your computer and the EtherDisk diskette supplied with the adapter . The configuration process is shown in F igure 3-1. Figure 3-1 Adapter C onfiguration Over view 1 2 Configure the adapter using the EI[...]
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3-2 C HAPTER 3: C ONFIGURING THE A DAPTER EtherDisk Diskett e The EtherDisk diskette supplied with the 3C592 EISA adapter contains the following: ■ An adapter configuration file (!T CM5920.CGF) used by the EISA configuration utility on the EISA diskette ■ The Configuration and Diagnostic P rogram for running diagnostics on the adapter and c[...]
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Configuring the Adapter 3-3 4 F ollow the on-line prompts and the instructions that accompanied your EISA c omputer and then run the EISA configuration utility . The sequence of configur ation steps required for some EISA computers may vary from the steps explained here. Consult the EISA configur ation utility manual provided by the manufacturer[...]
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3-4 C HAPTER 3: C ONFIGURING THE A DAPTER Software Option Settings The EISA configuration program automatically configur es the following paramet ers on your EISA adapter: ■ Slot Number/P or t Addr ess ■ Interrupt Request L evel ■ Boot PROM Enable/Disable If you need to change the factor y-set Media T ype, Network Driver Optimization, or Fu[...]
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Software Option Settings 3-5 Media T ype A variety of media types are available , depending upon the adapter as indicated in T able 3-1. For inf ormation about the Auto Select setting , refer to the section “ Auto Select Media T ype” in Chapter 2. Network Driv er Optimization This option specifies whether to optimize the netw ork driver for a [...]
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3-6 C HAPTER 3: C ONFIGURING THE A DAPTER Changing the Settings T o change the sof twar e option settings, follow these steps: 1 Make sure the 3C592 EISA adapter has been properly installed in your computer . CAUTION: I f this c omputer is an operating server , notify all users of the ser v er to save their work and log out from the network before [...]
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Software Option Settings 3-7 Figure 3-2 Auto Installation Screen Figure 3-3 Main Menu ESC=Cancel This option will install a complete DOS ODI client. [ENTER]=Continue [ESC]=Exit Program 3Com's auto installation software (AutoLink) automatically configures your adapter and workstation for use as a NetWare client. To use AutoLink: * Have only one[...]
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3-8 C HAPTER 3: C ONFIGURING THE A DAPTER 9 If you ha ve multiple adapters installed , as shown in Figur e 3-4, use the arrow keys t o select the desired adapter and press [Enter]. 10 If you ha ve a single adapter installed , the Configure A dapter option appears already highlighted on the Install pull-down menu. Press [Enter]. A screen similar to[...]
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Software Option Settings 3-9 Figure 3-4 Multiple Adapter Option C onfiguration Figure 3-5 Changing Adapter Options Select Adapter Select Cancel Select the adapter to be configured and/or tested. [ENTER]=<Select> [Alt]+<Highlighted Key>=Execute Function [ ↑↓ ]=Scroll [TAB]=Next Field [SHIFT+TAB]=Previous Field [F1]=Help [ESC]=<Qu[...]
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4 L OADING N ETWORK D RIVERS This chapter describes how t o load the network drivers required to let the 3C592 EISA adapt er operate with your network operating system. Figure 4-1 shows an overview of these procedures. Figure 4-1 Over view of L oading Network Drivers If you are running NetW are 2.x, 3.1x, or 4.x, you can use 3Com ’ s AutoLink [...]
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4-2 C HAPTER 4: L OADING N ETWORK D RIVERS If you are running any other netw ork operating system, follow the driv er loading instructions in the sec tion “L oading Drivers in Non-NetW are Environments ” later in this chapter . Locating the N etwork Driv ers The 3C59X EtherDisk diskette contains the latest versions of the network drivers a vail[...]
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Loading NetWare ODI Drivers 4-3 Loading NetW are ODI Drivers This section describes the following conditions under which you can use NetW are drivers: ■ One adapter in a client ■ Multiple adapters in a client ■ One adapter in a server ■ Multiple adapters in a server One Adapter in a C lient T o load the driver for a single adapter in a NetW[...]
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4-4 C HAPTER 4: L OADING N ETWORK D RIVERS contained in the README.TX T file located in the QINST ALLSER VER directory on the 3C59X EtherDisk diskette. If no 3Install account exists, the drivers will be loaded from the diskette (rather than from the ser ver). In this case, they may not be the most current versions . DOS ODI client drivers that s[...]
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Loading NetWare ODI Drivers 4-5 2 Insert the 3C59X EtherDisk dis kette in a flopp y drive on your computer and make tha t drive the active drive . F or example, if the diskette drive is A, t ype the f ollowing command: A: [Enter] 3 At the prompt , t ype: INSTALL [Enter] Alternatively , at the prompt, t ype: AUTOLINK [Enter] If you type AUT OLINK i[...]
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4-6 C HAPTER 4: L OADING N ETWORK D RIVERS Figure 4-2 AutoLink Inf ormation Screen Figure 4-3 Main Menu ESC=Cancel This option will install a complete DOS ODI client. [ENTER]=Continue [ESC]=Exit Program 3Com's auto installation software (AutoLink) automatically configures your adapter and workstation for use as a NetWare client. To use AutoLin[...]
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Loading NetWare ODI Drivers 4-7 If you experience problems that occur only when using the AutoLink program, display or print the AUT OLINK.L OG file. The A UTOLINK.L OG file contains a log of all the events that occurred during the AutoLink installation and configuration process. a T o display the file, type: type autolink.log | more b T o prin[...]
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4-8 C HAPTER 4: L OADING N ETWORK D RIVERS If you are running NetW are and you have installed multiple 3C592 EtherLink EISA adapters in an EISA-compliant computer , follow these st eps to install the NetW are ODI client driver : 1 Make sure your c omputer is turned off . Install the first adapter . 2 Connect the network cable to the adapter . 3 In[...]
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Loading NetWare ODI Drivers 4-9 b Remove the EISA configuration diskette and exit the program. c Restar t the computer . 12 Access the C:NWCLIENT subdir ector y . 13 Edit the NET .CFG file, which is in the NWCLIENT subdirectory , as follows: a In the LINK DRIVER 3C59X section of the NET .CFG file, add the following: Slot 3 FRAME ETHERNET_802.2 [...]
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4-10 C HAPTER 4: L OADING N ETWORK D RIVERS 2 Select Configuration/Diagnostic/T roubleshooting , and press [Enter]. 3 Select Configuration and Diagnostic Progr am and press [Enter]. 4 The next screen lists the installed adapters. W rite down their slot numbers. 5 Exit the program. If you are using an ODI driver with multiple adapters alr eady ins[...]
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Loading NetWare ODI Drivers 4-11 F or complete details on loading the NetWare 4.x server driver for your NetW are version, refer to the README files, which are in the NET W ARESER VER subdir ector y on the EtherDisk diskette. T he readme files are named as shown belo w : README.40X README.41 README.311 README.312 2 When you start the ser v er ,[...]
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4-12 C HAPTER 4: L OADING N ETWORK D RIVERS F inding the Adapter’ s Port Address for Multiple Adapters T o find the appropriate adapter ’ s por t address when installing more than one adapter in a NetW are ser ver , follow these steps. Y ou must use the adapter ’ s port address when installing one or more adapters in a server . Y ou must use[...]
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Loading NetWare ODI Drivers 4-13 Driver Installa tion with NetW are T o load the 4.x ser ver driver, follow these steps: 1 Copy the c ontents of the appropriate NET W ARE subdirectory to the boot par tition of the ser v er ’ s hard disk. 2 When you start the ser v er , enter the following commands: F or NetWare 3.11: LOAD C:LSLENH.NLM [Enter] LO[...]
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4-14 C HAPTER 4: L OADING N ETWORK D RIVERS Loading W indows 95 Driv ers If you have Windows 95 running on your computer , you must load the driver from the EtherDisk diskette. Follow these st eps: 1 After inserting the 3C592 EISA adapter , connecting it to the network, and running the configuration utility program, reboot your c omputer . Windows[...]
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Loading Drivers in Non-NetWare Environments 4-15 Loading Driv ers in Non-NetW are Envir onments T o load drivers in a non-NetWare en vironment, follow these steps: 1 Access the main menu as described in the section “ AutoLink Installa tion ” earlier in this chapter . 2 Select Net work Driv ers in the main menu. 3 Select the appropriate driver f[...]
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4-16 C HAPTER 4: L OADING N ETWORK D RIVERS The NDIS drivers are as f ollows: NDIS 2.0x EL59X.DOS EL59X.OS2 NDIS 3.0x Windows for W orkgroups EL59X.386 Windows NT , version 3.5 EL59X.SYS Windows 95 EL59X.VXD Additional Driv ers Access 3C om ’ s Bulletin Board Ser vice as described in Appendix B, “ T echnical Suppor t,” or contact your 3Com re[...]
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Desktop Management Interface 4-17 Desktop Management In ter face 3Com ’ s suppor t of the D esktop Management Inter face (DMI) makes the management of PCs and 3C592 EISA adapters easier . Suppor t of DMI allows any DMI-compatible management application to access 3Com adapt er information. 3Com ’ s Smar tAgent driver agents can take full adv ant[...]
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5 P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS This chapter explains how to isolat e and solve 3C592 EISA adapter problems. Figure 5-1 illustrates how the pr ocedures in this chapter might be used. Make sure that the adapter is c orrectly installed. (S ee Chapter 2 for installation instructions.) Figure 5-1 T roubleshooting Over view 1 Acces[...]
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5-2 C HAPTER 5: P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS T roubleshooting with the Diagnostic T ests The diagnostic tests on the 3C59X EtherDisk diskette check the adapter ’ s operation and permit the isolation of faults. Y ou can run the diagnostic tests after installing one or more 3C592 EISA adapters, or when a fault is suspec t ed.[...]
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Starting the Diagnostic Program 5-3 If the adapter passes all tests successfully , hardware failur e is ruled out. If a problem still remains, look at cabling, software, and other issues that affect functionalit y on the network. After running the diagnostic tests, you should reboot your computer to communicate on the netw ork. Starting the Diagnos[...]
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5-4 C HAPTER 5: P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS Y ou can also run the tests fr om the command line. At the system prompt, type: 3C59XCFG RUN Running the Group 1 T ests The Group 1 tests include: ■ Register Access T est ■ EEPROM T est ■ FIFO Loopback T est ■ Ethernet Cor e Loopback T est ■ Encoder/Decoder Loopback T est[...]
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Starting the Diagnostic Program 5-5 Running the Group 2 T est The Group 2 test is called the Netw ork Loopback T est. I t tests the 3C592-C OMBO adapter ’ s abilit y to transmit and r eceive data via the internal transceiver . T his test requires installation of a loopback plug at the adapter ’ s BNC transceiver connection. Or , you can run the[...]
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5-6 C HAPTER 5: P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS 3 Select T est Setup from the T est menu. 4 Enable the Group 2 test. Select OK and press [Enter]. 5 Go to the Run T ests dialog box to start the tests. 6 After the test is complet ed: a Exit the Configuration and Diagnostic P rogram. b Remove the loopback plug . Running the Group [...]
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Starting the Diagnostic Program 5-7 3 Star t the diagnostic progr am on the echo ser v er . The diagnostic program that you use depends on the adapt er that is installed in the echo ser v er . After the system prompt of the drive containing the Configuration and Diagnostic Pr ogram, enter the name of the appropriate program (f or example, 3C523) f[...]
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5-8 C HAPTER 5: P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS 4 Enable the Group 3 test by selecting the Enable Group button. 5 Select OK and pr ess [Enter]. 6 Go to the Run T ests dialog box and select Start to star t the tests. 7 After the test is complet ed: a Exit the program on the echo server . b Exit the Configuration and Diagnostic P[...]
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Getting Help If a Test Fails 5-9 3 Make sure that y ou booted your computer under DOS version 3.1 or lat er , and that no device drivers or memory managers are loaded . 4 If you are running the Gr oup 2 test (only on the 3C592-COMBO adapter), make sure that the loopback plug is securely attached to the adapter’ s BNC connector and that the adapte[...]
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5-10 C HAPTER 5: P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS 10 If you experienc e problems that occur only when using the AutoLink pr ogram, display or print the A UT OLINK.L OG file. The AUT OLINK.L OG file contains a log of all the events that occurred during the A utoLink installation and configuration pr ocess. a T o display the fi[...]
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Miscellaneous Checks 5-11 5 T o run the tests, choose Run T ests from the T est menu and select the Star t button. CA UTION: Do not use an activ e network to run the Group 2 or Group 3 tests. Miscellaneous Checks Check for specific hardwar e problems, such as broken traces or loose and/or broken solder connections. If you have installed the adapt [...]
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A S PECIFICATIONS This appendix lists the specifications, connec tor pin assignments, and cable requirements for the 3C592 EISA adapters. Adapt er Specifications Network Interface 3C592-TPO Ethernet IEEE 802.3i 10BASE-T industr y standard f or a 10 Mbps baseband CSMA/CD local area network 3C592-C OMBO IEEE 802.3i 10BASE-T and Ethernet IEEE 802.3 [...]
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A-2 A PPENDIX A: S PECIFICATIONS RJ-45 C onnec tor Pin Assignments F igure A-1 shows the RJ-45 connector pin assignments. Figure A-1 RJ-45 Connector Pin Assignments A UI C onnector Pin Assignments T able A-1 lists the pin assignments for the AUI (attachment unit inter face) connector . 8 7 6 5 4 12 345678 3 2 1 RD– ( 6 ) RD+ ( 3 ) TD– ( 2 ) TD+[...]
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Cable Requirements A-3 Cable Requir ements In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approv ed by 3Com could v oid the user ’ s authorit y to operat e this equipment. Examples of suppor ted[...]
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B T ECHNICAL S UPPORT 3Com pro vides easy access to technical support information through the variety of services described in this appendix. On-line T echnical Services 3Com off ers worldwide product suppor t seven da ys a week, 24 hours a day , through the follo wing on-line systems: ■ 3Com Bulletin Board Service (3ComBBS) ■ W orld Wide Web s[...]
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B-2 A PPENDIX B: T ECHNICAL S UPPORT W orld Wide W eb Site Access the latest netw orking information on 3Com ’ s World Wide Web site b y entering our URL into your Int ernet browser: http://www.3Com.com/ This service features news and information about 3Com products, customer service and suppor t, 3Com ’ s latest news releases, selec ted articl[...]
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Support from Your Network Supplier B-3 Local numbers ar e available within the f ollowing countries: Suppor t from Y our Network Supplier If additional assistance is required , contact your network supplier . Many suppliers are authorized 3C om ser vice partners who are qualified to pro vide a variety of ser vices , including network planning , in[...]
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B-4 A PPENDIX B: T ECHNICAL S UPPORT Returning Pr oducts for Repair A product sent directly to 3Com for repair must first be assigned a Return Materials Authorization (RMA) number . A product sent to 3Com without an RMA number will be returned to the sender unopened , at the sender ’ s expense. T o obtain an RMA number , call or fax: Hong Kong ([...]
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G LOSSARY 10BASE2 The IEEE standard f or a 10 megabit per second baseband network on thin coaxial cable. 10BASE5 The IEEE standard f or a 10 megabit per second baseband network on thick coaxial cable. 10BASE-T The IEEE standard f or a 10 megabit per second baseband network on twisted-pair cable . AU I Attachment Unit Interface Connector . Also call[...]
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2 G LOSSARY Backbone The main transmission medium used to interconnect the workgroup areas of a netw ork. It is usually coaxial or fiber-optic. Backplane A motherboard assembly in a PC with connectors and printed circuit traces into which printer cir cuit boards are inserted. Bus An electronic pathway along which signals are transmitted from one a[...]
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G LOSSARY 3 EISA Extended Industr y Standard Ar chitec tur e. The EISA 32-bit extended A T personal computer bus architecture is backward-compatible with the 16-bit ISA architecture. EMM386 Expanded Memor y Manager . A dual-purpose memor y manager that comes with MS-DOS. It provides access to the upper memor y area, which enables you to free conv e[...]
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4 G LOSSARY NetW are A series of network operating systems and related pr oducts made by Novell, Inc. ODI driver Open Data-Link Inter face . A MAC-level specification developed by Nov ell and Apple . Drivers complying with this specification can work with NetW are 2.x, 3.x, and 4.x. Like NDIS, ODI drivers suppor t multiple protocols and adapt[...]
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I NDEX Symbols !T CM5920.CFG file 3-3 .CFG files 3-3 Numerics 10 Mbps Ethernet network adapter 1-1 10BASE2 coaxial cable 1-1 10BASE5 coaxial cable 1-1 10BASE-T twisted-pair cable 1-1 3C592 EISA 10 Mbps adapters 1-1 3C592-TPO and 3C592-COMBO adapters 1-1 , 1-2 backplates 1-2 connectors for 2-5 network interface A-1 3C59X drivers 4-2 , 4-10 , 4-11 [...]
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2 I NDEX configuring the adapter 3-2 connecting to the network 2-5 connectors 2-5 AUI 1-2 , 2-6 BNC 1-2 , 2-6 RJ-45 1-2 , 2-6 T 2-5 D Desktop Management Inter face (DMI) 1-3 , 4-17 diagnostic tests 5-2 changing parameters 5-10 failed 5-8 Group 1 5-2 , 5-4 Group 2 5-2 , 5-5 Group 3 5-2 , 5-6 help 5-8 running under Windows 95 5-3 starting 5-3 DOS OD[...]
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I NDEX 3 N NDIS drivers 4-15 NetW are 4.x ser v er drivers 4-10 , 4-13 DOS ODI client driver 4-1 , 4-3 , 4-4 environment 4-3 with multiple adapters 4-10 , 4-11 NetW are Loadable Modules (NLMs) 4-10 , 4-11 NET W ARESER VER subdirectory 4-11 network cables, connecting fiber-optic 2-6 thick coaxial 2-5 , 2-6 , A-3 thin coaxial 2-5 , 2-6 , A-3 twiste[...]
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4 I NDEX W Windows 3.X 4-3 Windows 95 1-2 , 3-3 , 4-1 confirming adapter installation 2-4 driver loading 4-14 running diagnostic tests 5-3 Windows for Wo rkgroups 4-16 Windows NT 4-16 Z Zoom 5-8[...]
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LIMITED W ARRANTY HARDW ARE: 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: Internetworking products One year Network adapters Lifetime Ethernet stackable hubs and unmanaged Ether[...]
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3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCI[...]
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FCC CLASS B C ER TIFICATION STATEMENT 3Com Corporation Model Nos: 3C592-TPO and 3C592-COMBO FCC ID: DF63C592 Made in U.S.A. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1 this device may not cause harmful interference, and 2 this device must accept any interference received, including int[...]
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CE NOTICE Marking by the symbol indicates compliance of this equipment to the EMC directive of the European Community. Such marking is indicative that this equipment meets or exceeds the following technical standards: ■ EN 55022—“Limits and Methods of Measurement of Radio Interference Characteristics of Information Technology Equiment.” ■[...]