Français dropdown-ico

TROY Group 4515 manuel d'utilisation

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58

Aller à la page of

Les manuels d’utilisation similaires

Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation TROY Group 4515. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel TROY Group 4515 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation TROY Group 4515 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation TROY Group 4515 devrait contenir:
- informations sur les caractéristiques techniques du dispositif TROY Group 4515
- nom du fabricant et année de fabrication TROY Group 4515
- instructions d'utilisation, de réglage et d’entretien de l'équipement TROY Group 4515
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage TROY Group 4515 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles TROY Group 4515 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service TROY Group en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées TROY Group 4515, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif TROY Group 4515, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation TROY Group 4515. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Font Card Kit User’s Guide (For use with Hewlett-Packard LaserJet 4014, 4015, and 4515 Series Printers) Document #50-70407-003 Rev. A[...]

  • Page 2

    Acknowledgements Some of the TROY products include crypt ographic so ftware written by Eric Young ( eay@cryptsoft.com ) The Twofish encryption/decryption sour ce code used in the TROY Font Ca rd is provided by Crytopane. TROY is a registered trademark. TROY mark™ and AutoProtect™ are registered trademarks of TROY Group, Inc. All rights reserved[...]

  • Page 3

    Table of Contents Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A TOC-1 Preface Conventions This manual is designed and formatted for use as an online document (viewed on your computer screen). For best results, use Adobe Acrobat Reader 7.0 or higher to view or print this document. Using earlier versions of Adobe Acrobat Reader to vi[...]

  • Page 4

    Table of Contents Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A TOC-2 Section 1 – Features Overview Introduction ................................................................................................................... ......................1-1 TROY Security Fonts ........................................................[...]

  • Page 5

    Table of Contents Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A TOC-3 MICR Font Guidelines ........................................................................................................... ............. 3-4 Font Character Mapping .............................................................................................[...]

  • Page 6

    Table of Contents Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A TOC-4 French Large Convenience Amount Font ................................................................................3-26 Italian Large Convenience Amount Font ................................................................................. 3- 26 Spanish Large C[...]

  • Page 7

    Section 1 Features Overview Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 1-1 Introduction TROY Security Fonts Thank you for purchasing your TROY Font Card Kit. Y ou have chosen the highest quality MICR (Magnetic Ink Character Recognition) printi ng solution available today that offers convenience, flexibility, and precision for pr[...]

  • Page 8

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-1 Introduction Menu Structure The TROY Printer Utility is an easy -to-use Microsoft Windows-based utilit y designed to assist you with the management of a TROY Font Card. The TROY Printer Ut ility allows the system administrator to perform the [...]

  • Page 9

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-2 Basic Printer Utility Operations T O ACCESS THE TROY P RINTER U TILITY : 1. Click on the Microsoft Windows Start button, select Programs , MICR by TROY , and then click on the TROY Printer Utility icon. The Printer Utility main window will ap[...]

  • Page 10

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-3 Printing Demo Pages Accessing Fonts Using Non- Windows Applications Verifying Windows Font Support The TROY Printer Utility provides the ability to generate a Windows Security Font, W indows Barcode Font, and PCL Security/Barcode Font demonst[...]

  • Page 11

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-4 Verifying Windows Font Support (cont.)[...]

  • Page 12

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-5 Verifying PCL 5e Communication The PCL Security/Barcode Font demons tration page can be used to veri fy PCL 5e communication between the host computer and your printer. If the PCL 5 communication between the host computer and your printer is [...]

  • Page 13

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-6 Downloading Files to the Printer The TROY Printer Utility provides the ab ility to download any PCL or text f ile directly to the printer without embedding additional information. A download option is provided to enha nce the download file (s[...]

  • Page 14

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-7 Downloading Files to the Printer (cont.) The multiple download feature allows you to specify the n umb er of times to download a si ngle file to the prin ter without having to repetitively initiate the download process and respond to confirma[...]

  • Page 15

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-8 Obtaining Technical Assistance The TROY Printer Utility provides seve ral help screens to guide you through the features and functions of your TROY Font Card. TROY technical suppor t is available to assist you with any questions concerning th[...]

  • Page 16

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-1 Introduction Accessing and Using TROY Fonts Accessing TROY Fonts Using Windows Applications Accessing TROY Fonts Using Non- Windows Applications The TROY MICR E-13B and CMC-7 MICR fonts have been specifically engi neered for your TROY Security Printing Sol[...]

  • Page 17

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-2 Using the TROY E-13B MICR Font Using the TROY CMC-7 MICR Font Using the Convenience Amount Fonts Using the TROY Security Font Using the TROY OCR Fonts Using the Reverse Helvetica Font Using the TROY POSTNET Font Using the British Pound and Euro Symbols The[...]

  • Page 18

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-3 Using Printer Fonts and Screen Fonts In addition to the TROY printer fonts that are permanently programmed into the TROY Font Card, the TROY screen fonts have been developed for screen display use only as a visual reference and for making positional a djus[...]

  • Page 19

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-4 MICR Font Guidelines The TROY E-13B and CMC-7 MICR fonts we re developed using strict specific ations designed specifically for high-speed magnetic-read processing. To maintain these strict specif ications, the TROY MICR fonts were designed as non-scalable[...]

  • Page 20

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-5 Font Character Mapping Each character or symbol in a font set corresponds to a specific ASCII (A me rican Standard Code for Inform ation Interchange) number (e.g., the capital letter “A” = ASCII num ber 65). Pr essing a key on your computer keyboard au[...]

  • Page 21

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-6 A 0041 65 Hexadec imal Number Character or Symbol ASCII Number Determining a Character Mapping Accessing Unmapped Characters To determine which key on your computer keyboard that a TROY character or symbol is “mapped” to, simply compare the ASCII numbe[...]

  • Page 22

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-7 Standard ASCII Character Set (reference only)[...]

  • Page 23

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-8 TROY MICR E- 13B 12-Point Font (Troy E-13B) <Esc>(ØQ<Esc>(s1p12vØsØbØT[...]

  • Page 24

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-9 TROY MICR CMC-7 12-Point Font (Troy CMC7) TROY Enhanced Convenience Amount Font (Troy ECF) <Esc>(ØQ<Esc>(s1p12vØsØb1T <Esc>(3Q<Esc>(s1p  vØsØb1ØT  = desired point size[...]

  • Page 25

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-10 TROY Large Convenience Amount 18-Point Font (Troy LCF) TROY Small Convenience Amount 24-Point Font (Troy SCF) NOTE : The TROY Enhanced Conv enience Amount font can be used in place of the TROY Convenience Amoun t font in the legal amount field of the chec[...]

  • Page 26

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-11 TROY Security Font (Troy Security) TROY Security Font (Spanish) (Troy Security Spanish) <Esc>(4Q<Esc>(s1p  vØsØbØT  = desired point size <Esc>(4Q<Esc>(s1p  vØsØb4T  = desired point size NOTE : The TROY Security Spa[...]

  • Page 27

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-12 TROY Reverse Helvetica Font (Troy Helvetica (Rev))[...]

  • Page 28

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-13 TROY OCR-A (Troy OCR-A) <Esc>(ØO<Esc>(s1p  vØsØb1Ø4T  = desired point size[...]

  • Page 29

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-14 TROY OCR-A (continued) NOTE : This OCR font must be used at the designat ed point size to ensure optical readability.  Size I – must use 12-point size (upper and lo wer case characters can be used)  Size III – must use 16-point size ( only upper[...]

  • Page 30

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-15 TROY OCR-B (Troy OCR-B) <Esc>(1O<Esc>(s1p  vØsØb11ØT  = desired point size[...]

  • Page 31

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-16 TROY OCR-B (continued) NOTE : This OCR font must be used at the designat ed point size to ensure optical readability.  Size I – must use 10-point size (upper and lo wer case characters can be used)  Size III – (not supported)  Size IV – mus[...]

  • Page 32

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-17 TROY UPC-A Barcode <Esc>(8Y<Esc>(s1p  vØsØb246ØØT  = desired height[...]

  • Page 33

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-18 TROY UPC-E Barcode <Esc>(8Y<Esc>(s1p  vØsØb2461ØT  = desired height[...]

  • Page 34

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-19 TROY EAN-8 Barcode <Esc>(8Y<Esc>(s1p  vØsØb2462ØT  = desired height[...]

  • Page 35

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-20 TROY EAN-13 Barcode <Esc>(8Y<Esc>(s1p  vØsØb2463ØT  = desired height[...]

  • Page 36

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-21 TROY BC25 Barcode <Esc>(4Y<Esc>(s1p  vØsØb2464ØT  = desired height[...]

  • Page 37

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-22 TROY BC39 Barcode <Esc>(ØY<Esc>(s1p  vØsØb2467ØT  = desired height[...]

  • Page 38

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-23 TROY BC128 Barcode <Esc>(ØY<Esc>(s1p  vØsØb247ØØT  = desired height[...]

  • Page 39

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-24 TROY POSTNET <Esc>(15Y<Esc>(s1p  vØsØb2477ØT  = desired height[...]

  • Page 40

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-25 TROY POSTNET Reverse (optional) <Esc>(15Y<Esc>(s1p  vØs33b2477ØT  = desired height[...]

  • Page 41

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-26 International Convenience Amount Fonts In addition to the CMC-7 font used for Intern ational MICR applications, TROY provides the following Convenience Amount font sets in a va riety of languages (see examples belo w). These fonts are provided only on the[...]

  • Page 42

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-27 International Convenience Amount Fonts (cont.) PCL Font Collection British Small Convenience Amo unt Font (Troy SCF British) <Esc>(2Q<Esc>(sØp6h22.68vØsØb1T French Small Convenience Amount Font (Troy SCF French) <Esc>(2Q<Esc>(s?[...]

  • Page 43

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-28 PCL Font Collection (cont.)[...]

  • Page 44

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-29 PCL Font Collection (cont.)[...]

  • Page 45

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-30 PCL Font Collection (cont.)[...]

  • Page 46

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-31 PCL Font Collection (cont.)[...]

  • Page 47

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-32 PCL Font Collection (cont.)[...]

  • Page 48

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-1 Trouble- shooting by Symptom The following troubleshooting table pr ovides solutions to the most comm on MICR printing problems. Some of the messages may not apply to your TROY Security Pr inting Solution. Visually inspect your MICR documents using the TROY[...]

  • Page 49

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-2 Trouble- shooting by Symptom (cont.) 600 dpi MICR font not used in MICR line (an incorrect font such as Couri er or Times Roman was use d instead). No MICR font installed. MICR mode disabled and an attempt was made to use a TROY MICR font. Software error. M[...]

  • Page 50

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-3 Trouble- shooting by Symptom (cont.) MICR clear band has extra printing (such as toner splatter) besides the MICR line on front or backside of document. Printer density setting is too dark. Printer fusing unit is contaminated. Faulty MICR toner cartridge. U[...]

  • Page 51

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-4 Trouble- shooting by Symptom (cont.) MICR line not positioned correctly on the document (vertically and horizontally). Your MICR paper was cut or perforated inaccurately (paper is too short/long or narrow/wide). Software registration is off (software is pos[...]

  • Page 52

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-5 Trouble- shooting by Symptom (cont.) MICR charac ters ar e too thick or too thin. Printer density setting is too dark or too light. Your MICR toner cartridge is nearly empty. Your MICR paper is out of specification so that toner does not adhere properly to [...]

  • Page 53

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-6 Trouble- shooting by Symptom (cont.) MICR char acters ar e broken, th ere are voids in characters or toner rub s off. Your MICR paper is out of specification so that toner does not adhere properly to the paper. Faulty MICR toner cartridge. Use of Non-TROY M[...]

  • Page 54

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-7 Trouble- shooting by Symptom (cont.) Your bank reports a high reject rate when pr ocessing yo ur TROY MICR- printed documents. NOTE: This section covers conditions not addressed above. You should also investigate all of the items described above as possib l[...]

  • Page 55

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-8 Trouble- shooting by Symptom (cont.) MICR characters appear smeared after processing by a ban k. A Non-TROY MICR toner was used. Your MICR paper is out of specification so that toner does not adhere properly to the paper. Your bank’s reader/sorter equipme[...]

  • Page 56

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-9 Software Uninstall Procedures Uninstall the TROY Screen Fonts Uninstall the TROY Support Files In the event you wish to reinstall or permanently remove the TROY Security Printi ng Solution support files and utilities, use the following procedures to properl[...]

  • Page 57

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-10 Uninstall the TROY Printer Utility 1. Close all applications be fore uninsta lling the TROY Printer Utility files. 2. From the START menu, click on Settings , and then click on Control Panel . 3. Click on Add/Remove Programs. 4. Locate the TROY Printer Uti[...]

  • Page 58

    Appendix A TROY Font Card Installation S Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A A-1 Installing the TROY Font Card IMPORTANT : Ensure the printer p ower is swit ched OFF, and then disconnect the printer power cord from the printer. 1. Remove the plastic panel on the right side of the printer by sliding it toward the back of t[...]