TROY Group Print Server PocketBasic manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation TROY Group Print Server PocketBasic. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel TROY Group Print Server PocketBasic ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation TROY Group Print Server PocketBasic décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation TROY Group Print Server PocketBasic devrait contenir:
- informations sur les caractéristiques techniques du dispositif TROY Group Print Server PocketBasic
- nom du fabricant et année de fabrication TROY Group Print Server PocketBasic
- instructions d'utilisation, de réglage et d’entretien de l'équipement TROY Group Print Server PocketBasic
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage TROY Group Print Server PocketBasic ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles TROY Group Print Server PocketBasic et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service TROY Group en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées TROY Group Print Server PocketBasic, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif TROY Group Print Server PocketBasic, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation TROY Group Print Server PocketBasic. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    PocketBasic Print Server Installation and User’s Guide Part Number 40182-120 Revision A[...]

  • Page 2

    Notice TROY GROUP, INC. SPECIFICALLY DI SCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNE SS OF THIS PRODUCT FOR A PARTICULAR PURPOSE. TROY shall not be liable for any errors contained in this manual or for any damages resulting from loss of use, data, profits, or any incidental or consequential damages arising from the us e of TROY produ[...]

  • Page 3

    User’s Guide Document #40182-120 Rev. A TABLE OF CONTENTS Introduction ............................................................................................. 1 Package Contents .................................................................................... 1 Installation Requirements ...................................................[...]

  • Page 4

    User’s Guide Document #40182-120 Rev. A 1 TROY Installation Instructions (For use w ith TROY PocketBasic Print Serv ers) Introduction The TROY PocketBasic is a com pact print server that plugs directly into the parallel port of your printer. This print server supports and automatically senses both 100baseTX Fast Ethernet and 10baseT Ethernet netw[...]

  • Page 5

    User’s Guide Document #40182-120 Rev. A 2 Installation Requirements  A printer or plotter that uses a Centronics 36-pin female parallel port connector used to receive print data  A PC using the Windows Operating System with a CD-ROM drive  An Internet connection through a cable or DSL modem , or an external dial-up or ISDN modem (for onl[...]

  • Page 6

    User’s Guide Document #40182-120 Rev. A 3 Hardware Setup 1. Plug the print server directly into the parallel port (36-pin female connector) on your printer. No a dditional data cable is required. 2. Plug the power adapter into a suitable power outlet, and then connect the power cable to the print server. Verifying Successful Installation 1. Plug [...]

  • Page 7

    User’s Guide Document #40182-120 Rev. A 4 Verifying the Connection to the Printer NOTE : Before attempting to print, it is very important to verify the connection between the print server and the printer. If this connection is not good, you will not be able to print! To verify the connection, make sure that both the print server and the printer a[...]

  • Page 8

    User’s Guide Document #40182-120 Rev. A 5 LED Indicators The back edge of the TROY print server provides LED indicators (Light Emitting Diodes) for easy monitoring. The following table defines the function of each LED. Label Color State Status ON The unit is receiving power. P OWER O RANGE OFF The unit is not receiving power. ON The unit is trans[...]

  • Page 9

    User’s Guide Document #40182-120 Rev. A 6 Management Methods TROY offers a variety of ways to configure and monitor the printer server using one or more of the following utilities: ExtendView Utility  used for advanced configuration of the print server, and allows you to configure for TCP/IP and AppleTalk settings.  uses a 32-bit graphical [...]

  • Page 10

    User’s Guide Document #40182-120 Rev. A 7 Configuration Console  a comma nd-line-oriented console.  contains some advanced features not available through ExtendView or the Web Browser Interface.  the default password is ACCESS.  can be accessed via TELNET or via a direct connection to the Serial Server’s serial port.  type HELP f[...]

  • Page 11

    User’s Guide Document #40182-120 Rev. A 8 Microsoft Windows Network Configuration The following configuration procedures are designed for Windows 95/98/ME/2000/NT/XP/2003 Server operating systems. 1. Insert the CD supplied with your print server, click on Install Software , and then click on Install ExtendView . Follow the on- screen instructions[...]

  • Page 12

    User’s Guide Document #40182-120 Rev. A 9 8. Click the Windows Start button, select Settings , and then Printers ( Start , then Printers and Faxes if you are using Windows XP). 9. Right-click on the printer you wish to associate with the network port, and then select Properties . 10. If you are using Windows NT/2000/XP, go to the Ports tab. If yo[...]

  • Page 13

    User’s Guide Document #40182-120 Rev. A 10 Macintosh Network Configuration The TROY print server supports the AppleTalk protocol running over Ethernet (also known as EtherTalk). This capability allows Macintosh computers to print jobs to a printer simultaneously with jobs from Windows, UNIX, NetWare, and other computers. TROY print server AppleTa[...]

  • Page 14

    User’s Guide Document #40182-120 Rev. A 11 AppleTalk Configuration (OS 10.x) 1. If you have not done so already, set the name of your computer by going to the Applications folder*, selecting System Preferences , and then Sharing . Ty pe in the computer nam e in the Network Identity section (you can also set the IP address here if you want). 2. Tu[...]

  • Page 15

    User’s Guide Document #40182-120 Rev. A 12 Troubleshooting This section describes procedures for troubleshooting problems you m ay encounter with the TROY print server, and is divided into the following sections:  Installation Problems  Intermittent Problems  Protocol-Specific Troubleshooting If you have followed the steps in th is secti[...]

  • Page 16

    User’s Guide Document #40182-120 Rev. A 13 b. If the self-test does not print, then there is possibly a hardware problem. Double-check the connections. If you still cannot print, then make sure that your printer is capable of printing text, PCL or PostScript (the self-test will not work unless one of these is possible). Some examples of printers [...]

  • Page 17

    User’s Guide Document #40182-120 Rev. A 14  If you have a bridge or router located between the TROY print server and the host computer, ma ke sure that the device is set up to allow the print server to send and receive data from the host. For example, a bridge can be set up to only allow certain types of Ethernet addresses to pass through (a p[...]

  • Page 18

    User’s Guide Document #40182-120 Rev. A 15 TCP/IP Troubleshooting If you are using TCP/IP and cannot print to the print server, and you have checked the hardware and netw ork as described in the previous steps, then check the following ( it is always a good idea to try creating a another print queue to eliminate the possibility of setup errors ):[...]

  • Page 19

    User’s Guide Document #40182-120 Rev. A 16 AppleTalk Troubleshooting If you cannot print from an AppleTalk for Macintosh computer, you have checked the hardware and network as described in the previous steps, then check the following:  Make sure that you are running Phase 2 AppleTalk and that you have selected the correct network interface fro[...]

  • Page 20

    User’s Guide Document #40182-120 Rev. A 17 Loading New Firmware (Using the TCP/IP Update Utility) NOTE : The firmware can also be upgraded using the X Admin32 Utility by downloading the software and procedures from http://www.troygroup.com . 1. Run the TROY Wireless Update utility for TCP/IP. The About Update for TCP/IP window will be displayed. [...]

  • Page 21

    User’s Guide Document #40182-120 Rev. A 18 3. Verify that the file(s) are correct, and then click on OK . The utility will start searching for qualified print servers present on the network. 4. When the search process is complete, click on OK to continue. A list of found devices will be displayed.[...]

  • Page 22

    User’s Guide Document #40182-120 Rev. A 19 5. Select the desired PocketBasic to be upgraded, click on the green icon, or click on UPDATE  START . The firmware update process will begin automatically as soon as the PocketBasic is ready.[...]

  • Page 23

    User’s Guide Document #40182-120 Rev. A 20 6. When the PocketBasic is ready, the firm ware upgrade will begin. The IP address of the PocketBasic as well as the file you are loading will be displayed. 7. The update log will be displayed when the update process is finished. Click on Close to continue.[...]

  • Page 24

    User’s Guide Document #40182-120 Rev. A 21 Obtaining Technical Assistance TROY technical support is available to assist you with any questions concerning the setup, operation, or maintenance of your TROY print server. Worldwide Web Support Located at < http://www.troygroup.com >, the TROY web site provides answers to many comm on technical [...]

  • Page 25

    User’s Guide Document #40182-120 Rev. A 22 Returning Products If you need to return a TROY product for any reason (failures, incorrect shipments, etc.), follow the steps below: 1. Contact the TROY Technical Support group at (304) 232-0899 to request a Return Goods Authorization (RGA) number (for North and South American custom ers), or call +49-7[...]

  • Page 26

    User’s Guide Document #40182-120 Rev. A 23 Contacts Corporate Headquarters TROY Group, Inc. 2331 South Pullman Street Santa Ana, CA 92705 USA (949) 250-3280 Technical Support North and South America U.S. 48 contiguous States: (800) 332-6427 Canada, Alaska, Hawaii, and South America: +1-304-232-0899 E-Mail: < technicalsupport@troygroup.com >[...]

  • Page 27

    User’s Guide Document #40182-120 Rev. A 24 Safety and Regulatory Notices For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harm ful interference in a residential installati [...]

  • Page 28

    User’s Guide Document #40182-120 Rev. A 25 For European Users This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. TROY Group cannot be responsible for any failure to satisfy the protection requirements res[...]

  • Page 29

    User’s Guide Document #40182-120 Rev. A 26 Declaration of Conformity (FCC) Manufacturer: TROY Group, Inc 2331 South Pullman Street Santa Ana, California 92705 USA Telephone: (949) 250-3280 Product: PocketBasic - Ethernet Print Server Model No.: TROY1003 TROY Group, Inc. of Santa Ana, California, declares that the above- referenced product has bee[...]

  • Page 30

    User’s Guide Document #40182-120 Rev. A 27 Declaration of Conformity (CE) Manufacturer: TROY Group, Inc 2331 South Pullman Street Santa Ana, California 92705 USA Telephone: (949) 250-3280 Product: PocketBasic - Ethernet Print Server Model No.: TROY1003 TROY Group, Inc. of Santa Ana, California, declares that the above- referenced product, to whic[...]